Huawei eSpace 7910, eSpace 7950 User Manual

eSpace 7910&7950 IP Phone

V200R003C30

User Guide

Issue 03

Date 2017-06-30

HUAWEI TECHNOLOGIES CO., LTD.

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang Shenzhen 518129 People's Republic of China

Website: http://e.huawei.com

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eSpace 7910&7950 IP Phone User Guide

Overview

This document covers the following information about eSpace 7910&7950 IP Phone: overview, configuration, usage, and common troubleshooting methods.

Intended Audience

Preface

This document is intended for: End users.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Conventions

Symbol

Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

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Symbol Description

Change History

Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues.

Issue 03 (2017-06-30)

This issue is the second official release for eSpace 7910&7950 V200R003C30, and includes the following changes:

Preface

Calls attention to important information, best practices and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

Added the content about 6.36 MLA.

Updated the content about 4.2.5 Bluetooth (only for eSpace 7950 IP Phone), 6.5.11 OCB,

7.1 Linkage, 7.5 Instant Conference and 7.7 Converged Conference.

Issue 02 (2017-04-17)

This issue is the first official release for eSpace 7910&7950 V200R003C30, and includes the following changes:

Added the content about 6.39 ICP Linkage.

Updated the content about 6.18 Call Forward, 6.21.1 Pickup, 6.27 Auto Callback, 6.33

Intercom, 6.35 Advanced Secretary, 7.1 Linkage and 7.5 Instant Conference.

Issue 01 (2016-12-28)

This issue is the first office application (FOA) release for eSpace 7910&7950 V200R003C30.

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iii

eSpace 7910&7950 IP Phone User Guide Contents

Preface................................................................................................................................................ ii

1 Safety Precautions......................................................................................................................... 1

2 Legal Statement..............................................................................................................................3

3 IP Phone Overview........................................................................................................................4

3.1 Appearance..................................................................................................................................................................... 4

3.1.1 Button.......................................................................................................................................................................... 4

3.1.2 LED............................................................................................................................................................................. 7

3.2 Screen........................................................................................................................................................................... 10

3.2.1 Home Screen..............................................................................................................................................................10

3.2.2 Icons in the Status Bar............................................................................................................................................... 11

3.2.3 Line Button Icon........................................................................................................................................................13

3.3 Service.......................................................................................................................................................................... 14

4 Phone Settings..............................................................................................................................24

4.1 Preferences....................................................................................................................................................................25

4.1.1 Ringtone.....................................................................................................................................................................25

4.1.2 Key Tone....................................................................................................................................................................26

4.1.3 Brightness.................................................................................................................................................................. 26

4.1.4 Wallpaper................................................................................................................................................................... 26

4.1.5 Call Settings...............................................................................................................................................................27

4.1.6 Buttons.......................................................................................................................................................................28

4.1.7 Audio Source............................................................................................................................................................. 34

4.1.8 Theme........................................................................................................................................................................ 34

4.2 System.......................................................................................................................................................................... 34

4.2.1 Date and Time............................................................................................................................................................35

4.2.2 Language................................................................................................................................................................... 35

4.2.3 Power Saving.............................................................................................................................................................35

4.2.4 Wi-Fi (only for eSpace 7950 IP Phone).....................................................................................................................37

4.2.5 Bluetooth (only for eSpace 7950 IP Phone).............................................................................................................. 39

4.2.6 Phone Lock................................................................................................................................................................ 40

4.2.7 Restart........................................................................................................................................................................41

4.3 Status............................................................................................................................................................................ 41

4.3.1 Peripheral Status (only for eSpace 7950 IP Phone)...................................................................................................41

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4.3.2 Network..................................................................................................................................................................... 41

4.3.3 About Phone.............................................................................................................................................................. 42

4.3.4 Certificates.................................................................................................................................................................42

4.4 Advanced...................................................................................................................................................................... 42

4.5 Log out..........................................................................................................................................................................42

5 Web Page Settings....................................................................................................................... 44

5.1 Logging In to the Web Page......................................................................................................................................... 44

5.2 Preferences....................................................................................................................................................................45

5.2.1 Contacts..................................................................................................................................................................... 45

5.2.2 Ringtone.....................................................................................................................................................................50

5.2.3 Key Tone....................................................................................................................................................................51

5.2.4 Wallpaper................................................................................................................................................................... 51

5.2.5 Audio Source............................................................................................................................................................. 51

5.2.6 Theme........................................................................................................................................................................ 52

5.2.7 Volume.......................................................................................................................................................................52

5.3 Call Settings..................................................................................................................................................................52

5.4 Buttons..........................................................................................................................................................................53

5.4.1 Line & Programmable Buttons..................................................................................................................................54

5.4.2 # as Dial..................................................................................................................................................................... 55

5.4.3 Redial Button.............................................................................................................................................................55

5.5 System.......................................................................................................................................................................... 55

5.5.1 Date and Time............................................................................................................................................................55

5.5.2 Input Method............................................................................................................................................................. 55

5.5.3 Power Saving.............................................................................................................................................................56

5.5.4 Phone Lock................................................................................................................................................................ 57

5.5.5 Restart........................................................................................................................................................................58

5.6 View Status...................................................................................................................................................................58

5.6.1 Network..................................................................................................................................................................... 58

5.6.2 Peripheral Status (only for eSpace 7950 IP Phone)...................................................................................................58

5.6.3 About Phone.............................................................................................................................................................. 58

6 Phone Usage................................................................................................................................. 59

6.1 Logging In to Your Phone............................................................................................................................................ 59

6.2 Input Method................................................................................................................................................................ 60

6.3 Multiple Lines...............................................................................................................................................................61

6.4 Answering Incoming Calls........................................................................................................................................... 62

6.4.1 Answering Calls Manually........................................................................................................................................ 62

6.4.2 Answering Calls Automatically.................................................................................................................................63

6.4.3 Call Deflection...........................................................................................................................................................63

6.4.4 One Button to Voicemail........................................................................................................................................... 64

6.4.5 Ignoring Calls............................................................................................................................................................ 64

6.4.6 Rejecting Calls...........................................................................................................................................................64

6.4.7 Muting the Phone.......................................................................................................................................................64

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6.4.8 Call Recording...........................................................................................................................................................64

6.5 Placing Calls................................................................................................................................................................. 65

6.5.1 Placing Calls by Directly Entering Numbers............................................................................................................ 65

6.5.2 Placing Calls Using the Redial Button...................................................................................................................... 66

6.5.3 Placing Calls Using Contacts.................................................................................................................................... 66

6.5.4 Making Calls Using the Call History........................................................................................................................ 67

6.5.5 Placing Calls Using the Directory............................................................................................................................. 67

6.5.6 Placing Calls Using the eSpace Desktop...................................................................................................................67

6.5.7 Placing Calls Using the Speed Dial Button............................................................................................................... 67

6.5.8 Placing Emergency Calls...........................................................................................................................................68

6.5.9 Auto Dial................................................................................................................................................................... 69

6.5.10 Abbreviated Dialing................................................................................................................................................ 69

6.5.11 OCB......................................................................................................................................................................... 70

6.6 Anonymous Call........................................................................................................................................................... 71

6.7 Centrex Number........................................................................................................................................................... 71

6.8 Reminder Call...............................................................................................................................................................72

6.9 Calling Party Control....................................................................................................................................................72

6.10 Called Party Control................................................................................................................................................... 73

6.11 MCID..........................................................................................................................................................................73

6.12 Switching Between Handset, Speaker, and Headset Modes.......................................................................................74

6.13 Contacts...................................................................................................................................................................... 74

6.13.1 Adding Contacts...................................................................................................................................................... 74

6.13.2 Searching for Contacts.............................................................................................................................................75

6.13.3 Modifying Contacts................................................................................................................................................. 75

6.13.4 Deleting Contacts.................................................................................................................................................... 75

6.13.5 Importing Contacts (only for eSpace 7950 IP Phone).............................................................................................76

6.13.6 Exporting Contacts (only for eSpace 7950 IP Phone).............................................................................................76

6.13.7 Adding Groups........................................................................................................................................................ 76

6.13.8 Modifying Groups................................................................................................................................................... 77

6.13.9 Deleting Groups.......................................................................................................................................................78

6.14 History........................................................................................................................................................................ 78

6.14.1 Querying Missed Calls............................................................................................................................................ 78

6.14.2 Querying Call Details.............................................................................................................................................. 79

6.14.3 Deleting the Call History.........................................................................................................................................79

6.14.4 Adding Contacts...................................................................................................................................................... 80

6.15 Phone Unlock............................................................................................................................................................. 81

6.16 Call Hold.....................................................................................................................................................................81

6.17 Call Transfer............................................................................................................................................................... 81

6.18 Call Forward............................................................................................................................................................... 83

6.19 Deny Call Forward..................................................................................................................................................... 86

6.20 Call Waiting................................................................................................................................................................ 86

6.21 Call Pickup................................................................................................................................................................. 87

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6.21.1 Pickup...................................................................................................................................................................... 87

6.21.2 Group Pickup...........................................................................................................................................................88

6.22 Call Park..................................................................................................................................................................... 88

6.23 Directed Call Park...................................................................................................................................................... 89

6.24 Hotline........................................................................................................................................................................ 90

6.25 Hunt Group................................................................................................................................................................. 90

6.26 Paging Group..............................................................................................................................................................91

6.27 Auto Callback............................................................................................................................................................. 92

6.28 Distinctive Ring..........................................................................................................................................................95

6.29 BLF.............................................................................................................................................................................95

6.30 DND............................................................................................................................................................................96

6.31 Absence Service......................................................................................................................................................... 98

6.32 Local Conference........................................................................................................................................................98

6.32.1 Creating a Local Conference................................................................................................................................... 98

6.32.2 Managing a Local Conference.................................................................................................................................99

6.33 Intercom....................................................................................................................................................................100

6.34 Group Intercom.........................................................................................................................................................102

6.35 Advanced Secretary..................................................................................................................................................103

6.36 MLA......................................................................................................................................................................... 106

6.37 Voicemail.................................................................................................................................................................. 107

6.38 Virtual Voicemail......................................................................................................................................................110

6.39 ICP Linkage.............................................................................................................................................................. 110

6.40 IPCC Linkage........................................................................................................................................................... 113

7 eSpace UC-Related Functions................................................................................................. 117

7.1 Linkage....................................................................................................................................................................... 117

7.2 Directory.....................................................................................................................................................................121

7.3 Extension Mobility..................................................................................................................................................... 122

7.4 One-Key Switch......................................................................................................................................................... 123

7.5 Instant Conference......................................................................................................................................................123

7.6 Group Conference.......................................................................................................................................................127

7.7 Converged Conference............................................................................................................................................... 131

7.8 Presence...................................................................................................................................................................... 134

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eSpace 7910&7950 IP Phone User Guide

For safety purposes, read these safety precautions carefully and observe them during operation.

Basic Requirements

1 Safety Precautions

l Keep the device dry during storage, transportation, and operation.

l Prevent collision of the device during storage, transportation, and operation.

l Do not attempt to dismantle the device. In case of any fault, contact an authorized

maintenance center for assistance or repair.

l Without prior written consent, no organization or individual is permitted to make any

change to the structure or safety and performance design of the device.

l While using the device, observe all applicable laws, directives and regulations, and

respect the legal rights of others.

Environment Requirements

l Place the device in a well-ventilated place. Do not expose the device to direct sunlight.

l Keep the device clean, free of dust and stains.

l Do not place the device near a water source or in a damp area.

l Place the device on a stable surface.

l Do not place any object on the top of the device. Reserve sufficient space around the

device for heat dissipation.

l Do not place the device on or near inflammable materials such as foam.

l Keep the device away from heat source or flames, such as radiators or candles.

l Keep the device away from any household appliances that generate strong magnetic or

electromagnetic fields, such as microwave ovens, refrigerators, or mobile phones.

Operation Requirements

l Do not allow children to play with the device or accessories. Swallowing the accessories

may be fatal.

l Use only accessories (such as the power adapter and the battery) provided or authorized

only by the manufacturer.

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l Ensure that the device does not get wet. If water gets into the device, disconnect the

power supply immediately and unplug all the cables connected to the device, such as the power cable and the telephone cable, and then contact an authorized maintenance center.

l When installing the device, comply with Limited Power Source (LPS) and local electric

security standards, and use the power supply of safety extra low voltage (SELV).

l Before connecting or disconnecting any cable, shut down the device and disconnect the

power supply.

l While connecting or disconnecting any cable, ensure that your hands are dry.

l Do not step on, pull, or bend any cable excessively; doing so may result in the cable may

be damaged, leading to device malfunction.

l Do not use old or damaged cables.

l Keep the power plug clean and dry, to prevent electric shock or dangerous situations.

l During lightning, disconnect the device from the power supply, and unplug all the cables

connected to the device, such as the power cable and the telephone cable, to avoid lightning strike.

l If the device is unused for a long time, disconnect the power supply and unplug the

power plug.

l If smoke, unusual sound, or smell is emitted from the device, stop using the device

immediately, disconnect the power supply, and unplug the power supply and other cables. Contact an authorized maintenance center for advice and repair.

l Make sure that no objects (such as metal shavings) enter the device through the speaker.

1 Safety Precautions

Cleaning Requirements

l Before cleaning the device, stop using it, disconnect the power supply, and unplug all the

cables connected to the device, such as the power cable and the telephone cable.

l Do not clean the device exterior with any cleaning solution or cleanser spray. Use a piece

of soft cloth to clean the device shell.

LCD Usage Requirements

l Do not expose the LCD to direct sunlight.

l Do not press, scratch, or damage the LCD; do not place heavy objects on top of it.

l Do not stare at the display screen for a long time. This may harm your eyes or blur your

vision.

LCD Cleaning Requirements

l According to the instructions given in the attached manual, use a piece of soft cloth to

remove dust from the surface of the LCD.

l Do not clean the screen with volatile solvent, such as alcohol, benzene or dilution agent.

Do not touch the screen with rubber or plastic material for a long time. This will deteriorate the surface gloss of the LCD.

Environmental Protection

Do not dispose of the device and the accessories in a garbage can. Dispose of the device according to the local regulations on disposing of packing materials, exhausted batteries and abandoned devices, and support the recycling activity.

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This program is protected by copyright laws, any unauthorized use is liable to civil or criminal charges

Read the legal information before using the phone.

2 Legal Statement

Access the phone web page, choose View Status > About Phone, and view information in the Legal Statement area. For details about how to access the phone web page, see 5.1

Logging In to the Web Page.

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3.1 Appearance

3 IP Phone Overview

3.1.1 Button

Figure 3-1 shows the appearance of the eSpace 7910 IP Phone.

Figure 3-1 Appearance of the eSpace 7910

Figure 3-2 shows the appearance of the eSpace 7950 IP Phone.

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Figure 3-2 Appearance of the eSpace 7950

3 IP Phone Overview

Table 3-1 describes the buttons on the phone.

Table 3-1 Buttons

Button

Description

Contacts button Displays the Contacts screen.

Home button Displays the home screen.

NOTE

You can press and hold down the Home button for 10s and select whether to restore factory settings as prompted.

Call History button (with an LED) Displays the History screen.

For details about the button LED status, see

3.1.2 LED.

Message button Displays the Message screen.

NOTE

If the voicemail function is not supported, you can set the button as a Preferences button for displaying the Preferences screen. For details, consult your system administrator.

Keypad Allows you to enter digits, lowercase or

uppercase letters, and special characters.

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Button Description

Line button (with an LED) Displays the account status. An unused line

Programmable button (with an LED) Can be set as the shortcut button of multiple

3 IP Phone Overview

button can be used as a programmable button.

For details about the button LED status, see

3.1.2 LED. If you also want to learn about

the meanings of the icons displayed for a line button, see 3.2.3 Line Button Icon.

functions such as Speed Dial, XML App, and Phone Lock for eSpace 7910 IP Phone users.

For details about the button LED status, see

3.1.2 LED.

NOTE

Expansion modules can be configured for eSpace 7950 IP Phone users based on actual requirements. The programmable buttons on an expansion module can be configured as required. In subsequent chapters, programmable buttons on an expansion module are described as programmable buttons, and the method of setting such a programmable button is the same as that on the eSpace 7910 IP Phone.

Navigation buttons Provides four arrow buttons: Up arrow,

Down arrow, Left arrow, and Right arrow, and one OK button.

l The arrow buttons allow you to move

the cursor on the screen.

l The OK button functions the same as the

highlighted softkey on the current screen, which is used to access the selected main menu.

Forward button (only for eSpace 7950) Displays the call forward setting page.

Transfer button Transfers a call to a third party. For details

about how to use the call transfer function, see 6.17 Call Transfer.

Hold button (only for eSpace 7910)

l Holds a call.

l Resumes a held call.

Conference button (only for eSpace 7910) Creates a conference call. For details about

how to use the conference function, see 6.32

Local Conference.

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Button Description

Volume button (only for eSpace 7910) When the phone is idle or ringing, you can:

Speaker button (with an LED) When a call comes in, you can press the

3 IP Phone Overview

l Press + to turn up the volume of the

ringtone.

l Press - to turn down the volume of the

ringtone.

When the phone is offhook, dialing, or in an active call, you can:

l Press + to turn up the volume of the

handset, headset, and speakerphone.

l Press - to turn down the volume of the

handset, headset, and speakerphone.

button to answer the call in speaker mode and press the button again to end the call.

For details about the button LED status, see

3.1.2 LED.

3.1.2 LED

Headset button (with an LED) When a call comes in, you can press the

button to answer the call in headset mode and press the button again to end the call.

For details about the button LED status, see

3.1.2 LED.

Mute button (with an LED) Turns mute on and off. Mute disables the

audio input for your audio devices, such as a headset, speakerphone, or microphone. With mute enabled, you can hear other parties on the call but they cannot hear you.

For details about the button LED status, see

3.1.2 LED.

Table 3-2 describes the LED status.

Table 3-2 LED description

LED

Description

MWI LED

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l When a call comes in, the LED blinks

red every second.

l When there is an unread message, the

LED blinks red every 3 seconds.

eSpace 7910&7950 IP Phone User Guide

LED Description

3 IP Phone Overview

Line button LED

l When the phone is offhook, dialing, or in

an active call, the LED is steady green.

l When a call comes in, the LED blinks

red.

l When call hold is initiated by yourself,

the LED blinks green.

l The LED status here is for a line button

that has a common line configured. For information about the LED status of a line button that has a shared line configured, see 6.35 Advanced

Secretary.

Headset LED When the phone is dialing or in an active

call in headset mode, the LED is steady red.

Speaker LED When the phone is dialing or in an active

call in speaker mode, the LED is steady red.

Mute LED When the phone is muted, the LED is steady

red.

Call History LED When there is a missed call, the LED is

steady red.

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LED Description

3 IP Phone Overview

Programmable button LED or line button LED when the programmable button or line button is set as the Speed Dial button and the Busy Lamp Field (BLF) function is enabled (For details about how to enable the BLF function, see 4.1.6 Buttons.)

LED status (for EC6.X and UC2.X):

l When the monitored account is in

offhook, dialing, or idle state, the LED is steady green.

l When the monitored account is in

talking state, the LED is steady red.

l When the monitored account is in

ringing or calling state, the LED blinks red.

l When the monitored account is offline,

the LED is off.

LED status (for IMS+UC):

l When the monitored account is in

offhook, dialing, or idle state, the LED is steady green.

l When the monitored account is in

ringing or talking state, the LED is steady red.

l When the monitored account is away, the

LED is steady yellow.

l When the monitored account is offline,

the LED is off.

NOTE

The functions and status vary depending on the network environment of your IP phone. For any questions, contact your system administrator.

Programmable button LED or line button LED when the programmable button or line button is set as the Speed Dial button and the BLF function is disabled (For details about how to disable the BLF function, see

4.1.6 Buttons.)

Line button LED (The line is shared by the manager and secretary.)

Programmable button LED or line button LED when the programmable button or line button is set as the Call Forward button

When the phone is in speed dial or talking state, the LED is steady red.

l When there is an incoming call on the

shared line, the LED blinks red every second.

l When the shared line is in talking state,

the LED is steady red.

l When call hold is actively enabled on the

shared line, the LED blinks red every 3 seconds.

When the call forward function is enabled on the phone, the LED is steady green.

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LED Description

3 IP Phone Overview

Programmable button LED or line button LED when the programmable button or line button is set as the Do Not Disturb (DND) button

Programmable button LED or line button LED when the programmable button or line button is set as the Pickup or Group Pickup button

3.2 Screen

3.2.1 Home Screen

The phone supports two display modes for its home screen: Classic and Simple, and you can switch between these two modes. For details about how to switch the display mode, see 5.2.6

Theme.

l Classic: The main menu is displayed on the home screen. You can use the navigation

buttons to access the corresponding screen.

l Simple: The phone hides the main menu and completely displays the wallpaper on the

home screen. You can press the Apps softkey to access the Apps screen.

When the phone is in DND state, the LED is steady red.

When the pickup account has an incoming call, the LED blinks red every second.

NOTE

l In Simple mode, you can press the Contact button, Call History button, Message button, or Apps

softkey to access the Contacts, History, Message, or Apps screen.

l By default, the Classic mode is used.

The following figures show the home screens in different modes.

Figure 3-3 eSpace 7910 home screen in classic mode

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Figure 3-4 eSpace 7950 home screen in classic mode

Figure 3-5 eSpace 7910 home screen in simple mode

3 IP Phone Overview

Figure 3-6 eSpace 7950 home screen in simple mode

3.2.2 Icons in the Status Bar

l The status bar on your phone screen displays a maximum of five icons.

l For eSpace 7910, when more than three icons are displayed, the date is automatically

hidden.

l In the IMS+UC network environment, the icon for the current phone status (for example,

idle, busy, or DND) is displayed all the time.

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Table 3-3 describes the icons in the status bar.

Table 3-3 Icons in the status bar

Icon Description

3 IP Phone Overview

No network cable is connected to the phone.

A network cable is connected to the phone, but an IP address conflict exists on the network.

The phone is muted.

The phone is locked.

(only for eSpace

7950)

(only for eSpace

7950)

A USB device is connected to the phone.

NOTE

l Before using a USB device, ensure that the USB port on your phone

has been enabled. If this icon is not displayed after you connect a USB device to your phone, the USB port may be not enabled or may be improperly connected to the USB device. For any questions, contact your system administrator.

l USB storage devices involve personal data. When using them,

comply with local laws and regulations, and take sufficient measures to protect personal data.

The Bluetooth function is enabled.

The call forward function is enabled.

The deny call forward function is enabled.

The auto answer function is enabled.

The Auto Callback (ACB) function is enabled.

A call is transferred to the phone.

Voice quality during a call.

Voice output in headset mode.

Voice output in hands-free mode.

The phone is in idle state.

This icon is supported only in the IMS+UC network environment.

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Icon Description

3 IP Phone Overview

The phone is in busy state.

This icon is supported only in the IMS+UC network environment.

The phone is in DND state.

This icon is supported only in the IMS+UC network environment.

The phone is signed in to a hunt group.

This icon is supported in the EC6.X and UC2.X network environments.

Local server redundancy.

This icon is displayed when the SIP server switches to server 4 and server 5.

3.2.3 Line Button Icon

Table 3-4 describes the line button icons.

Table 3-4 Line button icons

Icon

Description

This icon specifies the registration status of the account.

l When the account is successfully

registered, the icon is black.

l When account registration fails, the icon

is gray.

The account is in dialing state.

The account is in callout state.

The account is in talking state.

The account is in active call hold state.

The account is in a conference call.

The line button is set as the Speed Dial button.

The line button is set as the XML App button.

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Icon Description

3 IP Phone Overview

The line button is set as the Group button.

The line button is set as the Sleep button.

The line button is set as the Phone Lock button.

The line button is set as the Call Forward button.

The line button is set as the DND button.

The line button is set as the Call Park button.

The line button is set as the Intercom button.

3.3 Service

This section describes the services supported by eSpace 7910/eSpace 7950 on different networks.

Table 3-5 lists the services supported by eSpace 7910/eSpace 7950 on different networks.

NOTE

Y: The service is supported.

N: The service is available in the solution but is not supported by eSpace 7910/eSpace 7950.

NA: The service is not available in the solution.

Y*: The service is supported in dialing mode.

Table 3-5 List of services supported by eSpace 7910/eSpace 7950

Service

CloudE C V600R0 06C00 (EC6.X)

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Voice call Y Y Y Y Y Y Y

Call

Y Y Y Y Y Y Y

waiting

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Service CloudE

C V600R0 06C00 (EC6.X)

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Call hold Y Y Y Y Y Y Y

Call

Y Y N NA NA NA NA

recording

Linkage Y Y Y Y NA NA NA

Abbreviat

Y N Y NA Y N N

ed dialing

PIN code-

Y Y NA Y NA N N based call barring

Alarm

NA NA Y NA Y N N clock

Emergenc

Y Y Y Y Y Y Y y Calls

Called

NA NA Y NA Y NA NA party control

Malicious

NA NA Y NA Y* NA NA caller identificat ion

Call divert Y Y Y NA Y N Y

One

Y NA Y Y NA NA NA Button to Voicemail

Consult

Y Y Y NA Y Y Y transfer

Semi-

Y Y NA Y Y Y Y consult transfer

Blind

Y Y Y Y Y Y Y transfer

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Service CloudE

V600R0

06C00

(EC6.X)

Call

Y Y Y Y Y Y Y forwardin g on busy (CFB)

Call

Y Y Y Y Y Y Y forwardin g no reply (CFNR)

Call

Y Y Y Y Y Y Y forwardin g unconditi onal (CFU)

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Call

Y Y Y Y Y Y NA forwardin g offline (CFO)

Call

NA NA Y NA NA NA NA forwardin g rejection

Designate

Y Y Y NA Y Y Y d pickup

Co-group

Y Y Y NA Y N Y pickup

Call park Y Y Y Y Y Y Y

Directed

Y NA Y NA Y N N call park

Hunt

Y Y NA NA NA N N group

Paging

Y Y NA NA NA N N Group

Callback

Y Y Y N Y N N on busy

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Service CloudE

V600R0

06C00

(EC6.X)

Callback

Y Y NA NA Y N N on no reply

Distinctiv

Y Y Y Y Y N Y e ring

Busy lamp field (BLF)

l 7910

: 10

l 7950

: 120

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

l 7910:

l 7950:

120

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

NA NA Y

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

l 7910:

l 7950:

Asteris k (2.2.1)

Y N

BroadS oft (Releas e 19.0)

Do not

Y Y Y Y Y Y Y disturb (DND)

Absent NA NA Y NA Y NA NA

Shared line

Y Y Y Y Y

N Y

(Support ed for IMS V200R01 1C10)

Local voice conferenc

6 partiesY6 partiesY6 partiesY6

parties

6 partiesY3

3 parties

parties

Creating an instant voice

parties

20 parties

NA NA NA NA

conferenc e

Creating

N N N NA NA NA NA an instant video conferenc e

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Service CloudE

V600R0

06C00

(EC6.X)

Creating a

Y Y Y NA NA NA NA conferenc e from a contact group

Convertin

Y Y Y NA NA NA NA g a call to a conferenc e

Convertin

N N N NA NA NA NA g a voice conferenc e to a video conferenc e

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Viewing the participan t list

Adding/ Deleting participan ts as the moderator

Muting/ Unmuting participan ts as the moderator

Opening/ Closing a participan t's video as the moderator

Y Y Y NA NA NA NA

N N N NA NA NA NA

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Service CloudE

V600R0

06C00

(EC6.X)

Opening/

N N N NA NA NA NA Closing the local video as the moderator /a participan t

Switching

N N N NA NA NA NA between large and small videos as the moderator /a participan t

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Selecting a participan t's video to view as the moderator /a participan t

Exiting a conferenc e as a participan t

Dismissin g a conferenc e as the moderator

N N N NA NA NA NA

Y Y Y NA NA NA NA

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Service CloudE

V600R0

06C00

(EC6.X)

Creating a

N N N NA NA NA NA scheduled conferenc e

Download

N N N NA NA NA NA ing the scheduled conferenc e list

Joining a

N N N NA NA NA NA scheduled conferenc e with one click

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Joining a scheduled conferenc e by dialing the access code

Joining a conferenc e from an email

Answerin g an invitation call for a scheduled conferenc e

Adding/ Deleting participan ts as the moderator

Y Y Y NA NA NA NA

N N N NA NA NA NA

Y Y Y NA NA NA NA

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Service CloudE

V600R0

06C00

(EC6.X)

Muting/

Y Y Y NA NA NA NA Unmuting participan ts as the moderator

Opening/

N N N NA NA NA NA Closing a participan t's video as the moderator

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Opening/ Closing the local video as the moderator /a participan t

Exiting a conferenc e as the moderator /a participan t

Dismissin g a conferenc e as the moderator

N N N NA NA NA NA

Y Y Y NA NA NA NA

Intercom Y N Y Y NA NA NA

Voice

Y Y Y Y Y Y Y mailbox

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Service CloudE

V600R0

06C00

(EC6.X)

Visual

NA NA Y Y Y N N voice mailbox

Call

Y Y N Y Y Y Y transfer to voice mailbox unconditi onal (CTVMU )

eSpace UC V200R0 03C00 and eSpace EC V300R0 01C00(U C2.X)

eSpace UC V200R0 01C50 (IMS +UC)

IPCC V200R 001C80 and ICP Solutio n V100R 001C00 (CC)

IMS V200R0 10C20 and IMS V200R0 11C10 (IMS)

Asteris k (2.2.1)

BroadS oft (Releas e 19.0)

Call transfer to voice mailbox on no reply (CTVMN R)

Call transfer to voice mailbox on busy (CTVMB)

Call transfer to voice mailbox offline (CTVMO )

Y Y N Y Y Y Y

Huawei

Y Y Y Y Y NA NA directory

LDAP

Y Y Y Y Y Y Y directory

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+ 113 hidden pages

Huawei eSpace 7910, eSpace 7950 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Contents

1 Safety Precautions

2 Legal Statement

3.1 Appearance

3 IP Phone Overview

3.1.1 Button

3.1.2 LED

3.2 Screen

3.2.1 Home Screen

3.2.2 Icons in the Status Bar

3.2.3 Line Button Icon

3.3 Service