HUANUO HNTSK1, HNSSK2, HNSSK4, HNDSK3, HNDSK4 User Manual

Gas Spring Dual and Single Monitor Mount

HNSSK2

Trouble-shooting Manual

HNSSK4

V1.0

HNDSK3

HNDSK4

HNTSK1

Case Solution

Monitor/Arm falls down or drops or facing down

Fall down

Fall down

Step 1
Check and make sure your monitor is 13”-32”(for Model

HNSSK2 /
HNDSK3 / HNTSK1), monitor is 13”-27”(for Model HNDSK4 /
HNSSK4)，weighing up to 19.8 lbs (for Model HNSSK2/
HNDSK3),weighing up to 14.3 lbs (for Model HNTSK1/ HNDSK4 /
HNSSK4), with VESA Mounting pattern of 75x75 or 100x100

Step 2
Adjust the gas spring tension. Use the Allen Key to Adjust the screw
on the arm. Turn counter-clockwise(+) to increase gas spring tension
till it can hold the weight of your monitor.
This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like

HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 /

HNSSK4.

You may need to turn the screw by many circles to tighten the arm
(1 cirlcles 1 lbs).

Case Solution

Monitor/Arm pops up

Upward

Upward

Use the Allen Key to Adjust the screw on the arm. Turn clockwise(-)
to reduce gas spring tension till the monitor can stay at the position
needed.
This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like

HNSSK4.
You may need to turn the screw by many circles to loosen the
arm (1 cirlcles 1 lbs)

M

HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 /

.