This manual must be used by a qualified installer/service technician. Read all instructions in this manual
damage, severe personal injury, or death.
INSTALLATION
START-UP
MAINTENANCE
PARTS
Versa-Hydro Water Heater Models*
PHE130-55 / 199-55
PHE130-80 / 199-80
PHE130-119 / 199-119
“SNHX” indicates solar models without heat exchanger
*A suffix of “LP” denotes propane gas
“S” indicates solar models
before installing. Perform steps in the given order. Failure to comply could result in substantial property
NOTICE: HTP reserves the right to make product changes or updates without notice and will not be held
liable for typographical errors in literature.
120 Braley Rd. P.O. Box 429 East Freetown, MA 02717-0429 www.htproducts.com
Page 2
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION
provided by a qualified installer, service agency, or the gas supplier.
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT
STORE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER APPLIANCE.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
•If you cannot reach your gas supplier, call the fire department. Installation and service must be
2
Page 3
3
The following defined terms are used throughout this manual to bring attention to the presence of
hazards of various risk levels or to important product information.
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
avoided, may result in property damage.
FOREWORD
This manual is intended to be used in conjunction with other literature provided with the heater. This
includes all related control information. It is important that this manual, all other documents included with
this system, and additional publications including the National Fuel Gas Code, ANSI Z223.1-2002, be
reviewed in their entir e t y bef ore beginn ing any work.
Installation should be made in accordance with the regulations of the local code authorities and utility
companies which pertain to this type of heating equipment.
Page 4
This manual must only be used by a qualified heating installer/service technician. Read all instructions in
personal injury, death or substantial property damage.
FOR THE INSTALLER
this manual before installing. Perform steps in the order given. Failure to comply could result in severe
This appliance must be installed by qualified and licensed personnel. The installer should be guided by
the instructions furnished with the boiler, and with local codes and utility company requirements. In the
absence of local codes, preference should be given to the National Fuel Gas Code, ANSI Z223.1-2002.
INSTALLATIONS MUST COMPLY WITH:
Local, state, provincial, and national codes, laws, regulations and ordinances.
The latest version of the
Laboratories, 8501 East Pleasant Va lley Road, Cleveland, OH 44131.
In Canada – CGA No. B149 (latest version), from Canadian Gas Association Laboratories, 55 Scarsdale
Road, Don Mills, Ontario, Canada M3B 2R3. Also, Canadian Electrical Code C 22.1, from Canadian
Standards Association, 5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N6.
Code for the installation of Heat Producing Appliances (latest version), from American Insurance
Association, 85 John Street, New York, NY 11038.
The latest version of the
NOTE: The gas manifold and controls met safe lighting and other performance criteria when undergoing
tests specified in ANSI Z21.10.3 – latest ed iti on.
National Fuel Gas Code
National Electrical Code
, ANSI Z223.1, from American Gas Association
, NFPA No. 70.
4
Page 5
TABLE OF CONTENTS
PART 1 – GENERAL SAFETY INFORMATION .......................................................................................... 7
A. PRECAUTIONS .................................................................................................................................... 7
B. IMPROPER COMBUSTION.................................................................................................................. 8
C. GAS ....................................................................................................................................................... 8
D. WHEN SERVICING THE HEATER ...................................................................................................... 8
E. HEATER WATER .................................................................................................................................. 8
PART 2 – HOW THE HEATER OPERATES ................................................................................................ 8
PART 3 – PREPARE WATER HEATER LOCATION ................................................................................ 10
A. BEFORE LOCATING THE HEATER .................................................................................................. 10
B. LEVELING ........................................................................................................................................... 10
C. CLEARANCES FOR SERVICE ACCESS .......................................................................................... 11
D. RESIDENTIAL GARAGE INSTALLATION ......................................................................................... 11
E. EXHAUST VENT AND INTAKE AIR VENT ........................................................................................ 11
5
1. DIRECT VENT INSTALLATION OF EXHAUST AND INTAKE ....................................................... 12
2. INDOOR COMBUSTION AIR INSTALLATION IN C ONFINED OR UNCONFINED SPACE .......... 12
F. PREVENT COMBUSTION AIR CONTAMINATION ........................................................................... 13
G. REMOVING A HEATER FROM A COMMON VENT SYSTEM.......................................................... 13
H. WATER CHEMISTRY ......................................................................................................................... 14
PART 4: DOMESTIC WATER PIPING ....................................................................................................... 15
A. TEMPERATURE AND PRESSURE RELIEF VALVE FOR DHW ....................................................... 15
B. DOMESTIC HOT WATER EXPANSION TANK .................................................................................. 16
C. DOMESTIC WATER PIPING .............................................................................................................. 17
D. HEATER PIPING ................................................................................................................................ 17
E. MIXING VALVE INSTALLATION ........................................................................................................ 17
F. AUXILIARY PIPING ............................................................................................................................ 20
PART 5: HYDRONIC PIPING ..................................................................................................................... 20
A. HYDRONIC HEATING MODULE PIPING .......................................................................................... 20
B. PRESSURE RELIEF VALVE FOR THE HYDRONIC SYSTEM ......................................................... 21
C. HYDRONIC EXPANSION TANK AND MAKE UP WATER ................................................................ 21
D. HYDRONIC HEATING MODULE SYSTEM PIPING .......................................................................... 21
E. HYDRONIC HEATING MODULE OUTPUT ........................................................................................ 22
F. HYDRONIC PIPING ............................................................................................................................ 25
PART 6: FIELD WIRING ............................................................................................................................ 30
A. FIELD WIRING COMPLIANCE REQUIREMENTS ............................................................................ 30
Page 6
6
B. FIELD WIRING .................................................................................................................................... 30
C. LINE VOLTAGE WIRING.................................................................................................................... 30
D. LOW VOLTAGE WIRING ................................................................................................................... 30
E. FIELD CONNECTION BOARD ........................................................................................................... 31
F. INTERNAL WIRING ............................................................................................................................ 32
PART 7: GAS CONNECTION .................................................................................................................... 33
A. GAS SUPPLY ..................................................................................................................................... 33
B. GAS PIPING ....................................................................................................................................... 33
C. GAS TABLE ........................................................................................................................................ 34
D. GAS VALVE ........................................................................................................................................ 34
E. HOW TO VERIFY COMBUSTION ...................................................................................................... 35
PART 8: VENTING, COMBUSTION AIR AND CONDENSATE REMOVAL ............................................. 35
A. GENERAL ........................................................................................................................................... 36
B. APPROVED MATERIALS FOR EXHAUST AND INTAKE AIR VENTS ............................................. 36
C. EXHAUST AND INTAKE AIR VENT PIPE LOCATION ...................................................................... 36
HTP CUSTOMER INSTALLATION RECORD FORM ........................................................................ 84
PART 1 – GENERAL SAFETY IN FO RMATIO N
A. PRECAUTIONS
This appliance is for indoor installations only. Clearance to combustible materials: 0” top, bottom, sides
and back. Unit must have room for service: 24” front and 12” sides are minimum recommended service
clearances. (A combustible door or removable panel is acceptable front clearance.) This appliance has
been approved for closet installation. Do not install this appliance directly on carpeting. For installation on
combustible flooring. Use only Category IV vent systems.
information manual for your reference. Have this heater serviced/inspected by a qualified service
Page 8
NOTE: If the heater is exposed to the following, do not operate until all corrective steps have been made
company by the consignee.
NOTE: Do not obstruct the flow of combustion and ventilating air. Adequate air must be provided for safe
operation.
by a qualified serviceman:
1. FIRE
2. DAMAGE
3. WATER
Any claims for damage or shortage in shipment must be filed immediately against the transportation
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDERWATER. Immediately call a qualified
service technician. Replace any part of the control unit that has been und er water.
B. IMPROPER COMBUSTION
C. GAS
Should overheating or gas supply fail to shut off, do not turn off or disconnect electrical supply to
circulator. Instead, shut off the gas supply at a location external to the appliance.
8
D. WHEN SERVICING THE HEATER
• To avoid electric shock, disconnect electrical supply before performing maintenance.
• To avoid severe burns, allow heater to cool.
E. HEATER WATER
•Do not use petroleum-based cleaning or sealing compounds in a heater system. Gaskets and
seals in the system may be damaged. This can result in substantial property damage.
•Do not use “homemade cures” or “heater patent medicines”. Substantial property damage,
damage to heater, and/or serious personal injury may result.
PART 2 – HOW THE HEATER OPERATES
The Versa Hydro with Total System Control is truly revolutionary, providing high efficiency central
heating and domestic hot water from one appliance. Total System Control manages system needs,
assuring maximum comfort and efficient operation. Some features of the heater are:
Stainless Steel Water Storage Tank
The storage tank is constructed of 316L stainless steel to provide maximum corrosion resistance. Water
blown foam insulation and a plastic jacket provide superior insulation, allowing no more than a ½ degree
heat loss per hour.
High Efficiency Heat Exchanger
The highly efficient 90/10 copper nickel heat exchanger provides direct energy transfer from the
combustion gases into domes tic water . Hot gases travel from the primary circuit to heat the combustion
walls, which then transfer heat directly into the water. The secondary circuit then transfers the last bit of
Page 9
energy to the bottom of the tank, where the hot gases are converted to water vapor, giving the heater a
combustion efficiency of 98% and thermal efficiency of up to 96%.
Modulating Combustion System
The modulating combustion system is designed to regulate firing rate based on heat demand. Total
System Control monitors tank operation, system parameters, and controls the firing rate of the burner,
providing only the energ y required to satisfy both the domestic hot water and central heating needs.
Total System Control
Total System Control automatically manages the needs of both the central heating and domestic hot
water systems through the use of sensors. These sensors monitor inputs (such as outdoor temperature,
tank temperature, and heating module outlet temperature) providing data that allows accurate control of
the entire system. You may choose to use the control’s factory default settings or reprogram the system
parameters to provide design flexibility.
Hydronic Heating Module
The hydronic heating module connects to the storage tank through two dip tubes. The first dip tube draws
heated water from the top of the storage tank and circulates it through a brazed plate heat exchanger that
transfers the water’s stored energy to the hydronic side of the plate. Once the energy is transferred, the
water returns through the second dip tube to a lower section of the storage tank to continue circulating. A
stainless steel circulator pump modulates output, varying flow through the brazed plate heat exchanger to
meet domestic hot water and central heating demand. An outlet sensor provides feedback to the control
to assure accurate temperature control.
Venting System
This appliance vents in plastic pipe. Use only the approved venting material outlined in the venting
section (Part 8) of this manual. Vent size can vary from 2” to 3” depending on the appliance input rate.
The venting system requires an intake and exhaust vent. Speci al atte ntion should be taken when
selecting vent location. Vents can run horizontally or vertically, depending on system design. Support the
vents as shown in the Venting Details Part 8.
Burner
The burner is constructed of high grade stainless steel and uses pre-mixed air and gas to provide a wide
range of firing rates.
Condensate Drain Connection
This is a condensing high efficiency appliance, and therefore has a condensate removal system.
Condensate is nothing more than water vapor derived from combustion products. Heater condensate is
similar to that of an automobile when it is initially started.
It is very important that the condensate line slopes away from the heater, down to a suitable drain. If the
condensate outlet is lower than the drain, you must use a condensate removal pump (kit p/n 554200,
available from HTP).
A condensate filter, if required by local authorities, will neutralize the condensate, and can be made up of
lime crystals, marble or phosphate chips. This filter can be purchased from HTP (p/n 7450P-212) and
installed in the field.
It is also very important that the condensate line not be exposed to freezing temperatures or any other
type of blockage. Plastic pipe must be the only material used for condensate line. Steel, brass, copper, or
other materials will be subject to corrosion or deterioration.
In a long, horizontal condensate line, a second vent may be necessary to prevent vacuum lock. Also, an
increase in pipe size and support of the condensation line may be necessary to allow condensate to drain
properly.
9
Page 10
10
Water temperature over 125oF can instantly cause severe burns, or death, from scalds. Children,
valves are available.
substantial property damage, severe personal injury, or death.
heater must be level. Location must also fully support the weight of the filled water heater.
Spark Ignition
The burner flame is ignited by applying high voltage to the system spark electrode. This causes a spark
from electrode to ground.
Outdoor Sensor
The outdoor sensor monitors outdoor temperature and adjusts the set point to provide greater efficiency.
disabled, and elderly are at the highest risk of being scalded. See instruction manual before
setting temperature at water heater. Feel water before bathing or showering! Temperature limiting
PART 3 – PREPARE WATER HEATER LOCATION
Before considering location, many factors need to be addressed. Piping, Venting, and Condensation
Removal are just a few of the issues that need attention prior to the installation of the heater. Please read
the entire manual, as it could save time and money.
A. BEFORE LOCATING THE HEATER
Check for nearby connections to:
• System water piping
• Venting connections
• Gas supply piping
• Electrical power
• Condensate drain
Check area around heater. Remove any combustible materials, gasoline, and other flammable liquids.
Failure to keep heater area clear and free of combustible materials, liquids, and vapors can result in
The heater gas control system components must be protected from dripping or spraying water during
operation and service.
If replacing an existing heater, check for and correct any existing system problems, such as:
• System leaks
• Heater is located in a condition that could cause the system to freeze and leak.
• Incorrectly-sized expansion tank
• Clean and flush existing system when reinstalling a heater.
B. LEVELING
In order for the condensate to properly flow out of the collection system, the area where you locate the
Page 11
A water heater pan must be installed to protect the surrounding area from damage caused by leaking
water.
The space must be provided with combustion/ventilation air openings correctly sized for all other
result in substantial property damage, severe personal injury, or death.
Failure to vent the water heater prope rly will result in serious personal injury or death.
Vents must be properly supported. Heater intake and exhaust connections are not designed to carry
Heater must be readily accessible for visual inspection for the first 3’ from the heater.
C. CLEARANCES FOR SERVICE ACCESS
11
Figure 1 - If you do not provide the minim um clear an ces shown above, it might not be possible to service the
heater without removing it from the space.
appliances located in the same space as the heater. Failure to comply with the above warnings could
D. RESIDENTIAL GARAGE INSTALL AT IO N
PRECAUTIONS
If the heater is located in a residential garage, per ANSI Z223.1:
•Mount the bottom of the heater a minimum of 18” above the floor of the garage, to ensure the
burner and ignition devices are well off the floor.
• When raising the heater, be certain to fully support its entire f illed wei ght.
• Locate or protect the heater so it cannot be damaged by a moving vehicle.
E. EXHAUST VENT AND INTAKE AIR VENT
The heater is rated ANSI Z21.10.3 Category IV (pressurized vent, likely to form condensate in the ve nt)
and requires a special vent system designed for pressurized venting.
NOTE: The venting options described here (and further detailed in Venting, Part 8 in this manual)
are the lone venting options appro ved fo r this water heater. Failure to vent the water heater in
accordance with the provided venting instructions will void the warranty.
heavy weight. Vent support brackets must be within 1’ of the heater and the balance at 4’ intervals.
Page 12
12
When drawing combustion air from the outside into the mechanical room, care must be taken to provide
adequate freeze protection.
Do not attempt to vent this appliance by any means other than those described in this manual. Doing so
will void the warranty, and may result in severe personal injury or death.
1. DIRECT VENT INSTALLATION OF EXHAUST AND INTAKE
If installing a direct vent option, combustion air must be drawn from the outdoors directly into the
appliance intake, and exhaust must terminate outside. There are three basic direct vent options detailed
in this manual: 1. Side Wall Venting, 2. Roof Venting, and 3. Unbalanced Venting.
Be sure to locate the heater such that the air intake and exhaust vent piping can be routed through the
building and properly terminated. Different vent terminals can be used to simplify and eliminate multiple
penetrations in the building structure (see Optional Equipment in Venting Section). The air intake and
exhaust vent piping lengths, routi ng and termination methods must all comply with the methods and limits
given in the Venting section, Part 8 of this manual.
When installing a combustion air intake from outdoors, care must be taken to utilize uncontaminated
combustion air. NOTE: To prevent combustion air contamination, see Table 1.
2. INDOOR COMBUSTION AIR INSTALLATION IN CONFINED OR UNCONFINED SPACE
This heater requires fresh, uncontaminated air for safe operation and must be installed in a mechanical
room where there is adequate combustion and ventilating air. NOTE: To prevent combustion air
contamination, see Table 1.
Combustion air from the indoor space can be used if the space has adequate area or when air is provided
through a duct or louver to supply sufficient combustion air based on the appliance input. Never obstruct
the supply of combustion air to the appl iance. If the appliance is installed in areas where indoor air is
contaminated (see Table 1) it is imperative that the appliance be installed as direct vent so that all
combustion air is taken directly from the outdoors into the appliance intake connection.
Unconfined space is space with volume greater than 50 cubic feet per 1,000 Btu/hour (4.8 cubic meters
per kW) of the total input rating of all fuel-burning appliances installed in that space. Rooms connected
directly to this space, through openings not furnished with doors, are considered part of the space. See
Figure 25, p. 48 for details.
Confined space is space with volume less than 50 cubic feet per 1,000 Btu/hour (4.8 cubic meters per
kW) of the total input rating of all fuel-burning appliances installed in that space. Rooms connected
directly to this space, through openings not furnished with doors, are considered part of the space.
When drawing combustion air from inside a conventionally constructed building to a confined space, such
space should be provided with two permanent openings: one located 6” (15 cm) below the space ceiling,
the other 6” (15cm) above the space floor. Each opening should have a free area of one square inch per
1,000 Btu/hr (22cm
inches (645cm
2
/kW) of the total input of all appliances in the space, but not less than 100 square
2
).
If the confined space is within a building of tight construction, air for combustion must be obtained from
the outdoors as outlined in the Venting section, Part 8 of this manual.
Page 13
13
Failure to provide an adequate supply of fresh combustion air can cause poisonous flue gases to enter
contamination, see Table 1.
You must pipe outside air to the heater air intake. Ensure that the intake air will not contain any of the
contaminants.
PRODUCTS TO AVOID
AREAS LIKELY TO HAVE CONTAMINANTS
Spray cans containing fluorocarbons
Dry cleaning/laundry areas and establishments
Permanent wave solutions
Swimming pools
Chlorinated waxes/cleaners
Metal fabrication plants
Chlorine-based swimming pool chemicals
Beauty shops
Calcium chloride used for thawing
Refrigeration repair shops
Sodium chloride used for water softening
Photo processing plants
Refrigerant leaks
Auto body shops
Paint or varnish removers
Plastic manufacturing plants
Hydrochloric or Muriatic acid
Furniture refinishing areas and establishments
Cements and glues
New building construction
Antistatic fabric softeners used in clothes dryers
Remodeling areas
Chlorine-type bleaches, laundry detergents, and
cleaning solvents
Garages and workshops
Adhesives used to fasten building products
Do not install the heater into a common vent with any other appliance. This will cause flue gas spillage or
appliance malfunction, resulting in possible substantial property damage, severe personal injury, or death.
Failure to follow all instructions can result in flue gas spillage and carbon monoxide emissions, causing
severe personal injury or death.
NOTE: DAMAGE TO THE HEATER CAUSED BY EXPOSURE TO CORROSIVE VAPORS IS NOT
living space, which could result in severe personal injury or death. NOTE: To prevent combustion air
F. PREVENT COMBUSTION AIR CONTAM INATION
Install intake air piping for the heater as described in the Venting section. Do not terminate exhaust in
locations that can allow contamination of intake air.
contaminants below. Contaminated air will damage the heater, resulting in possible substantial property
damage, severe personal injury, or death. For example, do not pipe intake air vent near a swimming pool.
Also, avoid areas subject to exhaust fumes from laundry facilities. These areas always contain
COVERED BY WARRANTY. (Refer to the limited warranty for complete terms and conditions).
Table 1 – Contaminant Table
G. REMOVING A HEATER FROM A COMMON VENT SYSTEM
When removing an existing heater, follow the steps below.
Page 14
Chemical imbalance of your water can cause severe damage to your water heater and associated
heating surface, low pH or other imbalance IS NOT covered by the warranty.
Figure 2
1. Seal any unused openings in the common
venting system.
2. Visually inspect the venting system for
proper size and horizontal pitch to determine if
there is blockage, leakage, corrosion or other
deficiencies that could cause an unsafe
condition.
3. If practical, close all building doors, windows
and doors between the space in which the
appliance remains connected to the common
venting system and other spaces in the
building. Turn on clothes dryers and any
appliances not connected to the common
venting system. Turn on any exhaust fans,
such as range hoods and bathroom exhausts,
at maximum speed. Do not operate a summer
exhaust fan. Close all fireplace dampers.
4. Place in operation the appliance being
inspected. Follow the lighting instructions.
Adjust the thermostat so the appliance will
operate continuously.
5. Test for spillage at the draft hood relief opening after 5 minutes of main burner operation. Use the
flame of a match or candle or smoke from a cigarette.
6. After it has been determined that each appliance remaining connected to common venting system
properly vents when tested as outlined, return doors, windows, exhaust fans, fireplace dampers and any
other gas burning appliance to their previous condition of use.
7. Any improper operation of the common venting system should be corrected to conform to the National
Fuel Gas Code, ANSI Z223.1. When resizing any portion of the common venting system, the system
should approach the minimum size as determined using the appropriate tables in Appendix G in the
National Fuel Gas Code, ANSI Z 223.1.
14
H. WATER CHEMISTRY
equipment, and may also affect efficiency. You may have to have your water quality professionally
analyzed to determine whether you need to install a water softener. It is important that the water
chemistry on both the domestic hot water and central heating sides are checked before installing the
heater, as water quality will affect the reliability of the system.
Outlined below are those water quality parameters which need to be met in order for the system to
operate efficiently for many years. Failure of a heat exchanger due to lime scale build-up on the
Water Hardness
Water hardness is mainly due to the presence of calcium and magnesium salts dissolved in the water.
The concentration of these salts is expressed in mg/L, ppm or grains per gallon, as a measure of relative
hardness of water. Grains per gallon is the common reference measurement used in the U.S. water
Page 15
15
heater industry. Hardness expressed as mg/L or ppm may be divided by 17.1 to convert to grains per
gallon. Water may be classified as very soft, slightly hard, moderately hard, or hard based on its hardness
number. The minerals in the water precipitate out when the water is heated and cause accelerated lime
and scale accumulation on a heat transfer surface.
If the hardness of the water exceeds the maximum level of 7 grains per gallon, water should be softened
to a hardness level no lower than 5 grains per gallon. Water softened as low as 0 to 1 grain per gallon
may be under-saturated with respect to calcium carbonate, resu lti ng in water that is aggressive and
corrosive.
pH of Water
pH is a measure of relative acidity, neutrality or alkalinity. Dissolved minerals and gases affect water pH.
The pH scale ranges from 0 to 14. Water with a pH of 7.0 is considered neutral. Water with a pH lower
than 7 is considered acidic. Water pH higher than 7 is considered alkaline. A neutral pH (around 7) is
desirable for most potable water applications. Corrosion damage and heater failures resulting from water pH levels of lower than 6 or higher than 8 ARE NOT covered by the warran ty. The ideal pH
range for water used in a storage tank or a water heater system is 7.2 to 7.8.
Total Dissolved Solids
Total Dissolved Solids (TDS) is a measurement of all minerals and solids dissolved in a water sample.
The concentration of total dissolved solids is usually expressed in parts per million (ppm).
Water with a high TDS concentration will greatly accelerate lime and scale formation in the hot water
system. Most high TDS concentrations precipitate out of the water when heated. T his can generate a
scale accumulation on the heat transfer surface that will greatly reduce the service life of a water heater.
This scale accumulation can also impede the ability of the heat exchanger to transfer heat into the water.
A heat exchanger damaged or blocked by lime/scale accumulation must be replaced.
The manufacturer of the water heater has no control of water quality, especially TDS levels in your
system. Total dissolved solids in excess of 2,000 ppm will accelerate lime and scale formation in the heat
exchanger. Heat exchanger failure due to total dissolved solids in excess of 2,000 ppm is a nonwarrantable condition. Failure of a water heater due to lime scale build up o n th e heating surface IS
NOT covered by the warranty.
Hardness: 7 grains
Chloride levels: 100
pH levels: 6-8
TDS: 2000
PART 4: DOMESTIC WATER PIPING
A. TEMPERATURE AND PRESSURE RELIEF VALVE F OR DHW
Install a temperature and pressure relief valve into the marked port (upper right). We recommend a
WATTS 40XL5 valve or equivalent for 130,000 BTU models or above input. The valve must meet the
ANSI Z21.22B requirements for relief valves for hot water heaters as per a nationally recognized lab that
maintains a periodic inspection of production of such listed safety device. The pressure rating of the valve
must not exceed the listed working pressure of this appliance, and must be rated to the proper BTU/hr
capacity of the water heater.
Page 16
To avoid water damage or scalding due to relief valve operation:
SEVERE PERSONAL INJURY, OR DEATH.
Do not, under any circumstances, thread a cap or plug into the relief valve! Explosion, serious injury or
death may result. Relief valve piping must be directed to the floor or an open drain, but not connected.
The expansion tank must be suitable for hot potable water.
Never use dielectric unions or galvanized steel fittings on any domestic water or auxiliary
connections. Use only copper or brass fittings. Thread sealant must be used on all connections.
•Discharge line must be connected to relief valve outlet and run to a safe place of disposal.
Terminate the discharge line in a manner that will prevent possibility of severe burns or property
damage should the relief valve discharge.
•Discharge line must be as short as possible and the same size as the valve discharge connection
throughout its entire length.
•Discharge line must pitch downward from the valve and terminate at least 6” above the floor
drain, making discharge clearly visible.
•The discharge line shall terminate plain, not threaded, with a material serviceable for
temperatures of 375
o
F or greater.
• Do not pipe discharge to any location where freezing could occur.
• No shutoff valve may be installed between the relief valve and heater or in the discharge line. Do
not plug or place any obstruction in the discharge line.
•Test the operation of the relief valve after filling and pressurizing the system by lifting the lever.
Make sure the valve discharges freely. If the valve fails to operate correctly, immediately replace
with a new properly rated relief valve.
•Test T&P valve at least once annually to ensure the waterway is clear. If valve does not operate,
turn the heater “off” and call a plumber immediately.
•Take care whenever operating relief valve to avoid scalding injury or property damage.
FAILURE TO COMPLY WITH THE ABOVE GUIDELINES COULD RESULT IN FAILURE OF RELIEF
VALVE OPERATION, RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY DAMAGE,
16
There must be a 6" space between the outlet of relief valve piping and drain or floor. Do not hook up to
drain system directly without an air space. The relief valve must be checked periodically for proper
operation.
B. DOMESTIC HOT WATER EXPANSION TANK
A potable hot water expansion tank is required to offset the expansion as the water is heated. In most city
plumbing systems, the water meter has a no return or back flow device built into the system to prevent
water flowing back into city mains. Some local codes require back flow preventers on all incoming water
supplies. The hot water expansion tank must be listed for potable water use. The expansion tank should
be located on the cold inlet piping close to the water heater.
Page 17
17
reduce the risk of scalding. This mixing valve only reduces the risk of scalding injury.
APPROXIMATE TIME / TEMPERATURE
RELATIONSHIPS IN SCALDS
120oF
More than 5 minutes
125oF
1 ½ to 2 minutes
130oF
About 30 seconds
135oF
About 10 seconds
140oF
Less than 5 seconds
145oF
Less than 3 seconds
150oF
About 1 ½ seconds
155oF
About 1 second
Table 2
C. DOMESTIC WATER PIPING
Domestic water connections must be installed in accordance with all local and national plumbing codes or
any applicable prevailing standards. The appliance is supplied with a rated mixing valve certified to ASSE
1017. You must completely follow the instructions included with the mixing valve for proper installation.
This mixing valve must be installed on the domestic outlet to assure that hot water temperature does not
vary more than +/– 5°F, as the unit adjusts its stored water automatic set point to meet the requirements
of the hydronic heating module. The valve MUST NOT be allowed to freeze. If the mixing valve is
installed in a potentially freezing situation, suitable insulation must be fitted to prevent damage. DO NOT
use excess thread sealant (in liquid, tape or other form) as this may cause the mixing valve to fail. Toxic
chemicals shall not be introduced into the mixing valve system.
Recommend to the user that the mixing valve be checked annually to ensure its continued
function.
D. HEATER PIPING
The domestic inlet and outlet ports on the heater are 1” NPT connections. We recommend the installation
of shut-off valves and unions on both the inlet and outlet ports to isolate the appliance for future service.
It is important that the connections on the inlet and outlet are brass or copper. Never use dielectric unions
or galvanized steel fittings. Teflon thread sealant must be used to seal all tank connections. An approved
ASSE 1017 mixing valve is provided with ev er y appliance and must be installed on the outlet to protect
the user from scalding temperatures. This valve reduces the point of discharge temperature by mixing the
hot and cold water from the discharge outlet or mixed outlet port. This device alone will not protect the
user from scalding temperature. To install and set up the mixing valve, follow the pre-installation steps in
this manual and also follow the enclosed instructions included with the mixing valve.
E. MIXING VALV E INSTALLATION
The mixing valve provided with this appliance must be installed on the hot water outlet connection to
1. All installations must be carried out by licensed
professionals.
2. The installer must ensure compatibility of all
installations. Example: Temperature of hot water
– marked “H”, cold water inlet – marked “C”, and
mixed outlet – marked with directional arrow.
3. The mixing valve may be installed in any
position.
Page 18
18
Hotter water increases the risk of scald injury. Scalding may occur within 5 seconds at a setting of
manual before setting temperature at water heater. Feel water before bathing or showering!
container. DO NOT OPERATE THIS WATER HEATER WITHOUT AN ASSE APPROVED
4. Local codes shall take priority over any inconsistency in these instructions.
5. During startup, you must ensure that the valve is set to the desired temperature (the mixing valve
preset is 120
o
F). If the valve temperature needs to be adjusted, please refer to the mixing valve
instructions and/or the following settings.
140oF (60oC). Water temperature over 125oF can instantly cause severe burns, or death, from
scalds. Children, disabled, and elderly are at the highest risk of being scalded. See instruction
This water heater can deliver scalding temperature water at any faucet in the system. Be careful
whenever using hot wat er t o a voi d s cal din g inj ur y. By setting the thermostat on this water hea ter to obtain
increased water tem perature, you may create a h igher potential f or scald injur y. To protect aga inst injur y,
you should install an A S SE appro ve d ther mostatic mixing valv e (a de vice to limit the temperatur e of wat er
to protect against scal ed injur y by mixing hot and cold wat er suppl y) in the syst em. This valve will red uce
point of discharge temperature in branch supply lines. This water heater was shipped with an ASSE
approved thermostatic mixing valve. Install this valve according to the directions in the mixing device
THERMOSTATIC MIXING DEVICE. If this water heater was shipped without an ASSE approved
thermostatic mixing valve, contact the manufacturer.
Mixing Valve Specification
Max. Hot Water Inlet Temperature 210
Min. Cold Water Inlet Temperature 39
o
F
o
F
Inlet Pressure 200 PSI
Outlet Water Temperature Range 85
Min. Temperature Differential 20
o
F – 150oF
o
F
(Between Hot Supply and Outlet)
Performance –
CV – ½” 3.3
Max Flow – 1” 24 gpm
The mixing valve maintains a constant outlet temperature of +/– 5˚ F given limited variation of water inlet
temperature and pressure.
NOTE: At low flow operation, the outlet temperature may vary slightly more.
Differential pressure at the valve inlet should be within a 5 to 1 ratio under normal flow conditions.
Inline fittings, pipe work, layout and sizing must be taken into consideration. In installations where the
valve is supplied with unbalanced hot cold pressures greater than a 5 to 1 ratio, please call HTP
Technical Support Department.
Page 19
19
The mixing valve is certified to ASSE 1017. It is not to be used to provide anti-scald service resulting from
temperature controls are required.
Do not solder unions while attached to th e valve body. Solder connections prior to conne cting
unions to the valve body to avoid damaging th e valve and its function.
system pressure fluctuations, and should not be used where more sophisticated compensating
Installation of the Mixing Valve
1. Flush all pipe work thoroughly (with water only) before installing the mixing valve.
2. The mixing valve comes complete with union type connections for ease of installation and service.
3. The mixing valve must be removed from the pipe work prior to soldering the end connections. It is
recommended to use a spacer piece while soldering.
Setting the Mixing Valve Outlet Temperature
1. Remove the green knob by inserting a small screw driver in the notch and gently prying up as shown in
Fig. 3-1.
2. Set the mixing valve after the tank has heated to its set point. To set the valve, disconnect the outdoor
sensor from the control so the domestic hot water will reach its set point temperature (default setting is
160°F). Once domestic hot water has reached its set point, turn both the hot and cold water supplies on.
Open an outlet, preferably a sink or basin faucet rather than a shower. To calibrate, let water run for 2
minutes and measure the outlet temperature with a thermometer. Using the groove on the top of the
cover provided to fit over adjustment nut, adjust the knob counter clockwise to increase temperature and
clockwise to decrease temperature, as shown in Fig. 3-2.
Figure 3 – 1 and 2
3. Once the desired outlet temperature has been achieved, refit the green top so that it snaps onto the
body of the mixing valve.
4. Re-connect the outdoor sensor.
MIXING VALVE MAINTENANCE AND SERVICE
•It is recommended to check the mixing valve annually to ensure proper system capabilities. More
frequent checks are recommended in adverse water conditions.
Page 20
20
Never connect auxiliary connections to any system that uses glycol or other solutions formulated for
follow this warning could result in death or serious injury.
Figure 4
•When checking the mixed water supply temperature, use the same faucet used in the initial
installation temperature adj us tment.
•There may be some variation in the water temperature from the mixing valve due to seasonal
temperature variations in the cold water supply.
If the water supply is of poor quali ty, the internal components may jam, requiring an additional
filter or strainer to be fitted to the system. Contact a plumbing professional for appropriate
materials and installation.
F. AUXILIARY PIPING
Auxiliary connections are provided to connect to an air handler, plate exchanger or other additional
devices. Auxiliary ports can also be used for recirculation line connections. These connections must be
installed in accordance with all local and national codes or any applicable prevailing standards. Auxiliary
connections are 1” on all models. Never use dielectric unions or galvanized steel fittings. Use only copper
or brass fittings. Teflon sealant must be used on all connections. The top port has a dip tube that draws
hot water from the dome of the unit and the bottom port dip tube returns the water to bottom of the unit.
hydronic systems. These auxiliary connections are to be used only in a potable water system. Failure to
PART 5: HYDRONIC PIPING
A. HYDRONIC HEATING MODULE PIPING
The hydronic heating module comes
pre-plumbed and connected directly
to the storage tank. The heated
water inside the tank will be
circulated through one side of the
brazed plate heat exchanger while
the heating system water flows
through the other side. The heating
system piping is connected to the
return and supply pipes located on
the top of the hydronic heating
module (see Figure 4). Piping of the
module to the system is not complex
and does not require any of the
primary or secondary piping normally
used on high efficiency low mass
boilers.
Page 21
21
B. PRESSURE RELIEF VALVE FOR THE HYDRONIC SYSTEM
The pressure relief valve supplied with the heater is designed to relieve pressure greater than 30 psi. The
hydronic heating module is designed to withstand pressure up to 150 psi. If you are changing the
pressure relief valve for a higher pressure rating, you must make sure that the system components are
designed for the higher pressure. The relief valve must be rated for the 135,000 Btu maximum capacity of
the brazed plate heat exchanger. Pipe the discharge line in copper piping to a drain. Provide 6” clearance
from the floor drain.
C. HYDRONIC EXPANSION TANK AND MAKE UP WATER
Ensure that the expansion tank is sized to the system volume, brazed plate capacity, and related piping
for the hydronic heating module. The capacity of the module and brazed plate is ½ gallon. Most chilled
water systems are piped using a closed type expansion tank.
Connect the expansion tank to the air separator only if the separator is on the suction side of the
circulator. The hydronic heating module has a water line connection of ½” NPT to connect into the
pressure reducing valve and back flow preventer. Normal system pressure is 15 psi.
D. HYDRONIC HEATING MODULE SYSTEM PIPING
The hydronic heating module is designed to function in a closed loop hydronic system. The included
temperature and pressure gauge allows the user to monitor the system pressure and temperature from
the hydronic heating module. The gauge should be installed on the supply outlet piping from the heating
module. The installation of an air elimination device will remove air from the system which is necessary to
avoid an air lock in the central heating circulator. It is recommended that all the piping is insulated to
improve on the system’s overall efficiency. In the system piping, heating coils in air handler, flow control
valves, or other devices must be installed to prevent gravity circulation of heated water from the heating
module.
Freeze protection for new or existing systems must be composed of glycol that is specifically formulated
to include inhibitors that will prevent the glycol from attacking the metallic system components. Make
certain that the system fluid is checked for the correct glycol concentration and inhibitor level. The system
should be tested at least once a year or as recommended by the producer of the glycol solution.
Allowance should be made for the expansion of the glycol solution in the system piping. Example: 50% by
volume glycol solution expands 4.8% in volume for the temperature increase from 32oF to 180oF, while
water expands 3% with the same temperature rise.
Listed below are the basic steps that will help guide you through the ins ta llat ion of the hydronic heating
module to the system piping.
1. Connect the system return marked “Return”.
2. Connect the system supply marked “Supply”.
3. Install a balance and purge valve (or shut off drain valve) on the system return to purge air out of the
zone at start-up.
4. Install a back flow preventer on the cold feed make–up water line.
5. Install a pressure reducing valve on the cold feed make up water line (15 psi operating pressure).
Check temperature and pressure gauge when operating. It should read minimum pressure of 15 psi.
Page 22
22
Never block the outlet of the safety relief valve.
6. Install the system circulator as shown in the piping details in this section. Make sure the circulator is
properly sized for the system and friction loss.
7. Install an expansion tank on the system supply. Consult the expansion tank manufacturer’s instructions
for specific information related to expansion for the required system volume and capacity.
8. Install an air elimination device on the system supply.
9. Install a drain valve at the lowest point of system to blow out the system if needed. NOTE: The
hydronic heating module cannot be drained completely of water without purging the unit with an air
pressure greater than 15 psi but not exceeding 40 psi. If winterizing the unit it is recommended, use glycol
on the closed loop hydronic side only.
10. The relief valve is installed at the factory. A pipe discharge line should be installed to release 6” above
a drain, so discharge will be visible when pressure is relieved. The pipe size must be the same size as
the relief valve outlet.
E. HYDRONIC HEATING MODULE OUTPUT
Hydronic heating module output is based on the burner input and the flow rate supplied by the selected
system circulator through the closed loop side of the brazed plate exchanger. Included in this section are
graphs that will help you size the appropriate circulator and output needed to meet your system design
requirements. Below is an example on the steps needed to determine the correct circulator for the
system.
Example: System design requires 120,000 Btu at 20 Delta
Step 1
Using the graphs, select the input rate of the heater. In this example, we would have to select a minimum
input of 199K (the 130K max. output is 100,000 Btu, which falls below our operating point).
Step 2
Next, go to the chart for the 199K burner input and select the point of operation where the Btu and Delta T
line intersect. Mark the point on the chart and go to bottom of the chart to determine flow rate needed to
achieve the rated output from the module. This example is 12 GPM.
Step 3
Select the correct circulator to meet the flow and resistance requirements for the system design. To
calculate this, you must determine the flow and resistance through the system and heating module. The
heating module requires 12 GPM at 10 feet of head. The system requires 12 GPM at 5 feet of head. To
select a circulator, add the resistance 10 feet of head (module) + 5 feet of head (system) at 12 GPM. This
system requires a circulator that operates at a resistance of 15 feet at 12 GPM (See examples in Figure
5, Figure 6, and Figure 7).
Page 23
23
Figure 5
Figure 6
Page 24
24
Figure 7
Page 25
F. HYDRONIC PIPING
25
Figure 8
Page 26
26
Figure 9
Page 27
27
Figure 10
Page 28
28
Figure 11
Page 29
29
Figure 12
Page 30
ELECTRICAL SHOCK HAZARD – For your safety, to avoid possible electrical shock hazard, turn off
so can result in severe personal injury or death.
NOTE: Wiring must be N.E.C. Class 1.
edition.
PART 6: FIELD WIRING
A. FIELD WIRING COMPLIANCE REQUI REMENTS
electrical power supply at service entrance panel before making any electrical connections. Failure to do
30
If original wiring as supplied with boiler must be replaced, use only TEW 105
Boiler must be electrically grounded as required by National Electrical Code ANSI/NFPA 70 – latest
INSTALLATION MUST COMPLY WITH:
1. National Electrical Code and any other national, state, provincial or local codes or regulations.
2. In Canada, CSA C22.1 Canadian Electrical Code Part 1, and any local codes.
o
C wire or equivalent.
B. FIELD WIRING
All the wiring connections made to the heater in the field are done on the field connection board located
on the right side of the cabinet. The cabinet has multiple knockouts available to route field wiring into and
out of the field connection board. The control provides a pump output thermostat and outdoor sensor
inputs to operate the central heating system.
C. LINE VOLTAGE WIRING
1. Connect the normal incoming power to the terminals marked as shown in Figure 14. A line volta ge
fused disconnect switch may be required to be externally mounted and connected according to local
codes and standards.
2. Connect the central heating pump as shown in the terminals marked CH/DHW PUMP (see Figure
14). The connections shown are suitable for a maximum continuous pump draw of 3 amps at 120 volts. If
the pump requires more current or voltage than the 120 volts supplied, an external motor starter will be
required.
3. Please not that the solar pump connectors on the field connection board are not functional at this time.
D. LOW VOLTAGE WIRING
1. Make all low voltage connections to the terminal strip located on the field connection board (shown in
Figure 13) as outlined below.
2. The room thermostat should be connected to the terminals marked T STAT (shown in Figure 13).
Alternately, any dry contact closure across these terminals will cause the unit to operate the hydronic
heating module. NOTE: Caution must be used to ensure neither of the terminals becomes connected to
ground. Mount the thermostat on an inside wall as central as possible to the area being heated, away
from drafts or heat producing devices such as a television, which could influence the ability of the
thermostat to measure room temperature accurately. NOTE: If the thermostat is equipped with a directly
connected anticipator, the anticipator should be set at .1 amps. If the thermostat is connected to other
Page 31
31
devices, the anticipator should be set to match the power requirements of those connected devices. Refer
to the instruction manuals of the connected devices for further information.
3. The outdoor sensor must be connected for the unit to operate at optimum efficiency. Use a minimum
22 AWG wire for runs of 100 feet or less and minimum 18 AWG wire for runs up to 150 feet. Instructions
are included with the outdoor sensor to correctly mount the sensor on the exterior surface of the building.
It is preferable to mount the sensor on the north side in an area that will not be affected by direct sunlight
but will be exposed to varying weather conditions. Connect the outdoor sensor to terminals marked
“Outdoor” in
Figure 13.
E. FIELD CONNECTION BOARD
Figure 13 – Hydronic heating module
Page 32
F. INTERNAL WIRING
32
Figure 14 – Internal connection diagram
Page 33
33
It is of extreme importance that this unit be properly grounded. Prior to making any electrical connections,
that electrical power is only turned on when the unit is complete l y filled with co ld water.
Failure to follow all precautions in this section could result in fire, explosion, or death!
Failure to isolate gas line while leak testing may damage the gas valve. In the event the gas valve is
an open flame (match, lighter, etc.) to check gas connections.
Figure 15
It is very important that the building system ground is inspected by a qualified electrician. Make certain
PART 7: GAS CONNECTION
A. GAS SUPPLY
The gas supply shall have a maximum inlet
pressure of less than 14” water column (350 mm),
½ pound pressure (3.5 k{a), and a minimum of 3.5”
water column (WC). As stated in the National Fuel
Gas Code, the entire piping system, gas meter, and
regulator must be sized properly to prevent
pressure drop greater than .5” WC. This
information is listed on the unit rating plate.
It is very important that you are connected to the
type of gas noted on the rating plate: “LP” for
liquefied petroleum, propane gas, or “Nat” for
natural or city gas. Prior to turning the gas supply
on, all gas connections must be approved by the
local gas supplier or utility in addition to the
governing authority. Do not remove the reducing
coupling attached to the gas valve! Per the
National Fuel Gas Code, it is mandatory that
this fitting be used for connecti o n to a field
fabricated drip leg as shown in the illustration
at left.
Ensure that the entire gas line to the connection at the heater is no smaller than ¾”. Once all inspections
have been performed, the piping must be leak tested. If the leak test requirement is a higher test pressure
than the maximum gas inlet pressure, you must isolate the heater from the gas line to continue leak
testing. In order to do this, you must turn off the factory and field-installed gas cocks. This will minimize
the possibility of damaging the heater gas valve.
exposed to a pressure greater than ½ psi, 14” water column, the gas valve must be replaced. Never use
B. GAS PIPING
1. Run the gas supply line in accordance with all applicable codes.
2. Locate and install manual shutoff valves in accordance with state and local requirements.
Page 34
C. GAS TABLE
Refer to the following table to si ze the supply piping to minimize pressure drop between meter or
regulator and unit.
Maximum capacity of pipe in cubic feet of gas per hour for gas pressures of .5 psi or less and a pressure
drop of .3” water column:
34
Table 3
It is recommended that a soapy solution be used to detect leaks. Bubbles will appear on the pipe to
indicate a leak is present. To avoid excessive pressure drop, the gas piping must be sized for the proper
flow and length of pipe. Both the gas meter and regulator must be properly sized for the total gas load. If
you experience a pressure drop greater than 1” WC, the meter, regulator, and/or gas line is undersized or
needs service. By removing the cap, you can attach a manometer to the incoming gas drip leg. The gas
pressure must remain between 3.5” WC and 14” WC during stand-by (static) mode and while in operating
(dynamic) mode at full output. If an in-line regulator is used, it must be installed a minimum of 10
feet from the heater.
It is very important that the gas line is properly purged by the gas supplier or utility. Failure to
properly purge or size the lines will result in ignition failure. This problem is especially noticeable in
NEW LP installations and empty tank situations. This can also occur when a utility company shuts off
service to an area to provide maintenance to their lines. The gas valve must not be replaced with a
conventional gas valve under any circumstances. As an additional service feature, the gas valve in this
appliance has a flanged connection to the swirl plate and blower.
D. GAS VALVE
Figure 16 – LP-314-M
Page 35
Do not do a gas conversion on this unit without an officially approved conversion kit and instructions
supplied by HTP. Failure to do so could result in serious injury or death.
COMBUSTION SETTINGS
HIGH FIRING RATES and LOW FIRING RATES ON ALL MODELS
Natural Gas
Propane LP
low
high
low
high
Carbon Monoxide (CO%)
0-10 ppm
0-20 ppm
0-10 ppm
0-20 ppm
Carbon Dioxide (CO2%)
8 ½ - 9 ½ %
8 ½ - 9 ½ %
9 ½ - 10 ½ %
9 ½ - 10 ½ %
FAN SPEEDS
BTU
IGNITION
MIN
MAX
130,000
3000
2000
6950
199,000
3000
2000
8500
The heater must be vented as detailed in this Venting Section. Ensure exhaust and intake piping
Failure to provide a properly installed vent system will cause severe personal injury or death.
E. HOW TO VERIFY COMBUSTION
To activate service mode, press the up arrow ▲ and ENTER key together for 1 second. The unit will go
through the ignition sequence. Press ▲ to increase, or ▼ to decrease fan speed.
To leave service mode, press ▲ and ▼ simultaneously.
35
Table 4
Table 5
PART 8: VENTING, COMBUSTION AIR AND CONDENSATE
REMOVAL
complies with these instructions regarding vent system.
Inspect finished combustion air intake and exhaust piping thoroughly to ensure all joints are well secured,
airtight, and comply with all applicable code requirements, as well as with the instructions provided in this
manual.
Page 36
36
This vent system will operate with a positive pressure in the pipe. Do not connect vent connectors serving
damage, severe personal injury, or death.
APPROVED VENTING MATERIAL
Standards for Installation in:
United States
Canada
PVC schedule 40/80
ANSI/ASTM D1785
CPVC and PVC venting
PVC-DWV
ANSI/ASTM D2665
PVC
ANSI/ASTM D2564
Cements & Primers
CPVC
ANSI/ASTM F493
Do not use Foam Core Pipe in any portion of the exhaust piping from this water heater. Use of Foam
Core Pipe may result in substantial propert y dam age, s evere pers ona l injury, or death.
A. GENERAL
appliances vented by natural draft into any portion of mechanical draft systems operating under positive
pressure.
Follow the venting instructions below carefully. Failure to do so may result in substantial property
1. Install the water heater venting system in accordance with these instructions and with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, CAN/CGA B149, and/or applicable provisions of local building codes.
2. This water heater is a direct vent appliance and is listed as a Category IV appliance with Underwriters
Laboratories, Inc. VENT AND INTAKE AIR VENT.
B. APPROVED MATERIALS FOR EXHAUST AND INTAKE AIR VENTS
Item Material
Vent or air pipe and
fittings
Pipe cement/primer
Table 6
CPVC schedule 40/80 ANSI/ASTM F441
C. EXHAUST AND INTAKE AIR VENT PIPE LOCATI ON
1. DETERMINE EXHAUST VENT LOCATION
a. The vent piping for this water heater is approved for zero clearance to combustible
construction.
b. See illustration within this section of clearances for location of exit terminals of direct-vent
venting systems.
c. This water heater vent system shall terminate at least 3 feet (0.9 m) above any forced air intake
located within 10 ft (3 m). Note: this does not apply to the combustion air intake of a direct-vent
appliance.
d. Provide a minimum of 1 foot distance from any door, operable window, or gravity intake into
any building.
e. Provide a minimum of 1 foot clearance from the bottom of the exhaust above the expected
snow accumulation level. Snow removal may be necessary to maintain clearance.
f. Provide 4 feet horizontal clearance from electrical meters, gas meters, gas regulators, relief
equipment, exhaust fans and inlets. In no case shall the exit terminal be above or below the
aforementioned equipment unless the 4 foot horizontal distance is maintained.
g. When adjacent to a public walkway, locate exit terminal at least 7 feet above grade.
must be ULC-S636
Certified. IPEX is an
approved manufacturer in
Canada, supplying vent
material listed to ULC-
S636.
IPEX System 636
Page 37
h. Do not locate the exhaust directly under roof overhangs to prevent icicles from forming.
i. Provide 4 feet clearance from the inside corner of vertical walls, chimneys, etc., as well as
horizontal corners created by roof overhangs.
2. DETERMINE AIR INTAKE VENT LOCATION
a. Provide 1 foot clearance from the bottom of the intake air vent and the level of maximum snow
accumulation. Snow removal may be necessary to maintain clearances.
b. Do not locate intake air vent in a parking area where machinery may damage the pipe.
c. When venting with a two pipe system, maximum distance between intake air vent and exhaust
vent is 6 feet (1.8 m). Minimum distance between exhaust vent and intake air vent on single water
heater is 10” (0.255 m) center-to-center. Minimum distance between exhaust vents and intake air
vents on multiple water heaters is 10” (0.255 m) center-to-center.
37
Page 38
38
Figure 17
Page 39
FRICTION LOSS EQUIVALENT IN PIPING AND FITTINGS
FITTINGS OR PIPING
EQUIVALENT FEET
2”
3”
4”
90 DEGREE ELBOW*
5’
5’
3’
45 DEGREE ELBOW
3’
3’
1’
COUPLING
0’
0’
0’
AIR INLET TEE
0’
0’
0’
STRAIGHT PIPE
1’
1’
1’
CONCENTRIC VENT KIT
3’
3’
N/A
V500 2” VENT KIT
1’
N/A
N/A
V1000 3” VENT KIT
N/A
1’
1’
V2000 4” VENT KIT
N/A
1’
1’
Vent Connection
Reducing Coupling
Vent Transition
2”
3” x 2”
3”
3”
4” x 3”
4”
D. EXHAUST AND INTAKE AIR VENT SIZING
1. The exhaust and intake vent size is 2” for the PHE130 and 3” for the PHE199.
2. The total combined equivalent length of exhaust and intake air vents should not exceed 85 ft.
a. The equivalent length of elbows, tees, and other fittings are listen in the Friction Loss Table
below.
Table 7 - *Friction loss for long radius elbow is 1’ less.
39
b. For example: If the exhaust vent has two 90o elbows and 10 ft of PVC pipe, we will calculate:
Exhaust Vent Pipe Equivalent Length = (2x5) + 10 = 20 ft.
Further, if the intake air vent pipe has two 90o elbows, one 45o elbow, and 10 ft of PVC pipe, the
following calculation applies:
Intake Air Vent Pipe Equivalent Length = (2x5) + 3 + 10 = 23 ft.
Therefore, the total combined equivalent length is 46 ft, which is well below the maximum of 85 ft.
c. The intake air and exhaust vents are intended to penetrate the same wall or roof of the
building.
d. Effort should be made to keep a minimum difference in equivalent length between the intake
air and exhaust vents.
3. The minimum combined equivale nt lengt h is 16 equivalent feet.
E. LONGER VENT RUNS
1. The maximum combined equivalent length can be extended by increasing the diameter of both the
exhaust and intake air vents equally. However, the transitions should begin a minimum of 15 equivalent
feet from the water heater.
a. The maximum equivalent length for the increased diameter vents is 125 ft.
b. To prevent condensate from pooling in the vent pipe, transitions should always be made in
vertical sections.
Table 8
c. If the transition occurs at a distance greater than 15 equivalent feet from the water heater, the
maximum equivalent length will be reduced. See Table 7.
Page 40
Transition Point (ft
from water heater)
TEL of Standard 2”
Vent Pipe (ft)
TEL of Oversized 2”,
3”, or 4” Vent Pipe (ft)
Maximum TEL of all
Vent Pipe (ft)
15
30
95
125
20
40
77-1/2
117-1/2
25
50
60-1/2
110-1/2
30
60
43
103
35
70
26
96
40
80
8-1/2
88-1/2
None
85 0 85
All joints of positive pressure vent systems must be sealed completely to prevent leakage of flue products
into the living space.
VENT TERMINATION KITS
Description
Stock Code
2” PVC Concentric Vent Termination Kit
KGAVT0501CVT
3” PVC Concentric Vent Termination Kit
KGAVT0601CVT
2” Stainless Steel Vent Termination Kit
V500
3” Stainless Steel Vent Termination Kit
V1000
4” Stainless Steel Vent Termination Kit
V2000
Table 9 – TEL = Total Equivalent Length
F. EXHAUST AND INTAKE AIR VENT INSTALLATIO N
1. Use only solid PVC or CPVC pipe. FOAM CORE PIPING IS NOT APPROVED. Refer to Table 6 for
approved materials.
2. Remove all burrs and debris from joints and fittings.
3. All joints must be properly cleaned, primed, and cemented. Use only cement and primer approved for
use with the pipe material. Cement must conform to ASTM D2564 for PVC and ASTM F493 for CPVC
pipe.
40
4. Horizontal lengths of exhaust vent must slope towards the water heater not less than ¼” per ft to allow
condensate to drain from the vent pipe. If the exhaust pipe must be piped around an obstacle that results
in the creation of a low point, condensate will collect and form a blockage. This condensate must be
drained away using a field-installed condensate drain assembly (see Figure 26).
5. All piping must be fully supported. Use pipe hangers at a minimum of 4 ft intervals to prevent sagging
of the pipe where condensate may form.
6. Do not use the unit to support any piping.
7. A screened straight coupling is provided with the unit for use as an outside exhaust termination.
8. A screened inlet air tee is provided with the water heater to be used as an outside intake termination.
9. The following table lists optional intake air/exhaust vent terminations available from HTP.
Table 10
Page 41
41
G. VENTING DRAWINGS
1. DIRECT VENT INSTALLATION OF EXHAUST AND INTAKE
If installing a direct vent option, combustion air must be drawn from the outdoors directly into the
appliance intake, and exhaust must terminate outside. There are three basic direct vent options detailed
in this manual: 1. Side Wall Venting, 2. Roof Venting, and 3. Unbalanced Venting.
Be sure to locate the heater such that the air intake and exhaust vent piping can be routed through the
building and properly terminated. Different vent terminals can be used to simplify and eliminate multiple
penetrations in the building structure (see Optional Equipment in Venting Section). The air intake and
exhaust vent piping lengths , routi ng and termination methods must all comply with the methods and limits
given in the Venting section, Part 8 of this manual.
When installing a combustion air intake from outdoors, care must be taken to utilize uncontaminated
combustion air. NOTE: To prevent combustion air contamination, see Table 1.
Figure 18 – LP-314-C - NOTE: This drawing is meant to demonstrate system venting only. The installer is
responsible for all equipment and detailing required by local codes.
Page 42
42
Figure 19 – LP-314-D
NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
Page 43
43
Figure 20 – LP-314-E
NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
Page 44
44
Figure 21 – LP-314-F
NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
Page 45
45
Figure 22 – LP-314-J
NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
Page 46
46
Figure 23 – LP-179-AA
NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
Page 47
Figure 24 – LP-325-X
2. INDOOR COMBUSTION AIR INSTALLATION IN CONFINED OR UNCONFINED SPACE
This heater requires fresh, uncontaminated air for safe operation and must be installed in a mechanical
room where there is adequate combustion and vent ilat ing air. NOTE: To prevent combustion air contamination, see Table 1on page Error! Bookmark not defined..
Combustion air from the indoor space can be used if
the space has adequate area or when air is
provided through a duct or louver to supply sufficient
combustion air based on the appliance input. Never
obstruct the supply of combustion air to the
appliance. If the appliance is insta ll ed in areas
where indoor air is contaminated (see Figure 24) it
is imperative that the appliance be installed as direct
vent so that all combustion air is taken directly from
the outdoors into the appliance intake connection.
Unconfined space is space with volume greater
than 50 cubic feet per 1,000 Btu/hour (4.8 cubic
meters per kW) of the total input rating of all fuelburning appliances installed in that space. Rooms
connected directly to this space, through openings
not furnished with doors, are considered part of the
space.
Confined space is space with volume less than 50
cubic feet per 1,000 Btu/hour (4.8 cubic meters per
kW) of the total input rating of all fuel-burning
appliances installed in that space. Rooms
connected directly to this space, through openings
not furnished with doors, are considered part of the
space.
When drawing combustion air from inside a
conventionally constructed building to a confined
space, such space should be provided with two permanent openings: one located 6” (15 cm) below the
space ceiling, the other 6” (15cm) above the space floor. Each opening should have a free area of one
square inch per 1,000 Btu/hr (22cm
100 square inches (645cm
2
).
2
/kW) of the total input of all appliances in the space, but not less than
If the confined space is within a building of tight construction, air for combustion must be obtained from
the outdoors as outlined in the Venting section of this manual. See Figure 25
47
Page 48
48
Figure 25
Page 49
49
The condensate line must remain unobstructed. If allowed to freeze in the line or obstructed in any other
required by local codes.
H. CONDENSATE REMOVAL SYSTEM
This condensing high efficiency appliance has a condensate removal system. Condensate is water vapor
derived from combustion products, similar to an automobile when it is initially started. It is very important
that the condensate line is sloped down away from the heater and to a suitable drain.
If the heater condensate outlet is lower than the drain, you must use a condensate removal pump (kit p/n
554200 available from HTP). If required by local authorities, a condensate filter of lime crystals, marble, or
phosphate chips will neutralize slightly acidic condensate. This can be installed in the field and purchased
from HTP (p/n 7450P-212).
Plastic pipe must be the only material used for the condensate line. Steel, brass, copper or other
materials will be subject to corrosion or deterioration. A second vent may be necessary to prevent a
condensate line vacuum lock if a long horizontal run is used. An increase in condensate line diameter
may be necessary to allow condensate to drain properly. Support of the condensate line may be
necessary to avoid blockage of the condensate flow.
manner, condensate can exit from the water heater tee, resulting in potential water damage to property.
When installing a condensate pump, select one approved for use with condensing heaters and furnaces.
The condensate pump should have an overflow switch to prevent property damage from spillage.
Condensate from the heater will be slightly acidic (pH from 3.2 to 4.5). Install a neutralizing filter if
Figure 26
Page 50
PART 9: CONTROL OVERVIEW
The control monitors the safety sensors of the heater to assure safe and efficient operation. It has many
features to address configurations assoc iate d with h ydr onic des ign .
This section addresses the programming features of the control. It is important to fully understand its
capabilities. This section addresses the adjustment of Heater Settings / System Settings / Maintenance
Settings and System Diagnostics to help customize your control. However, the control is programmed
with factory defaults that may already fit your hydronic design and may not require any adjustment at all.
A. NAVIGATION OF THE DISPLAY
The display includes a two-line backlit LCD readout that provides informative messages about heat er
operation. Many operating parameters can be viewed and adjusted by using the six buttons on the
display. The function of each button is described below.
RESET – The RESET button has two functions:
• Reset any lockout error code.
• Return the user to the default display screen.
ENTER – The ENTER key is used to enter the parameter programming mode. To enter this mode, hold
down the ENTER key for more than 4 seconds. The readout will change to:
50
One of the zeroes will be blink ing. Use the ▲▼ arrow keys to change the blinking digit to the correct
value. Use the arrow keys to select the next digit to change and again use the ▲▼ keys to change
the value. Repeat until the correct code is entered. Press the ENTER key to accept the code. If the code
is correct, the readout will change to the appropriate screen. If the programming code is not accepted the
readout will continue to display as shown above.
The ENTER key is also used to enable a parameter for editing. After navigating to the desired parameter,
hold down the ENTER key for one second. When the ENTER key is released, the parameter value will
begin to blink. The parameter can now be changed using the ▲▼ keys. After the new value is selected,
presses the ENTER key for 1 second to lock in the new parameter value. The value will then stop
blinking.
ARROW Keys – The right and lef t arrow keys ( ) are used to navigate between the default Display
and Status Display. The keys are also used in programming modes to change between programmable parameters. It is recommended you use the Menu Maps in the back of this manual and the
detailed menu instructions printed in this section to help in menu navigation.
ARROW Keys – The up and down (▲▼) arrow keys are used to navigate between the various parameters displayed in the menu. After the parameter is enabled for editing by pushing the ENTER k e y, the
▲▼ keys are used to adjust the parameter upward or downward to the desired value.
B. PROGRAMMING THE CONTROL
Program Access
Note: Programming the control is not possible when the heater is firing. Make sure any input (such as the
thermostat) is turned off, so the heater will remain idle and allow programming.
Page 51
51
To access the Program, the user will need to press the ENTER key for 4 seconds until the display shows
the following:
Use the arrow keys on the display to log in Access Code “600”. To confirm the code, press ENTER to
access the Program navigation menu.
C. APPLIANCE SETTING PROGRAM NAVIG ATION MENU
Once the code is confirmed, the user can now start to set the Appliance Settings. Use the arrow keys on
the display to navigate through the Appliance Setting Program. To change a setting, press ENTER.
Appliance settings can be increased by pressing ▲ and decreased by pressing ▼ on the display. Listed
below are the appliance settings that can be programmed into the control. The first three are the most
important to program correctly in order for the total system control to operate the appliance at optimum
efficiency.
Function: Allows the user to adjust the central heating designed supply set point from 50
(Factory default 140
o
F).
o
F to 170oF
Function: Allows the user to adjust the heating system designed delta T set point from 5
(Factory default 20
o
F).
o
F to 30oF
Function: Allows the user to adjust the DHW set point from 95
o
F to 180oF (Factory default 119oF).
NOTE: The appliance is supplied with a thermostatic mixing valve that must be installed on to the
domestic hot water system. Any changes in this set point will also require adjustment to the mixing valve.
Please refer to the mixing valve section in Piping, Part 4, for further setup and operation details.
Function: Allows the user to adjust the degree offset from the current target tank temperature where the
burner will ignite 1
o
F to 18oF (Factory default 5oF).
Page 52
52
Function: Allows the user to adjust the temperature measurement to either Fahrenheit or Celsius
(Factory default is F = Fahrenheit).
Clock Settings
(Note: The clock will reset if the boiler is powered off for more than a week .)
Function: Changes the clock from 12 hour mode (8:45 PM) to 24 hour mode (20:45). To change to 24
hour mode when this screen is displayed, press the ENTER key. The letter (A or P) after the time will
blink. Press ▲ or ▼ once and the letter will disappear. Press the ENTER key to save the new setting.
Function: Allows the user to adjust the hour setting.
Function: Allows the user to adjust the minute setting.
Function: Allows the user to adjust the day of week displayed.
Function: Allows the user to switch to European date format (2009/08/28) from US format (08/28/2009).
Function: Allows the user to adjust the year setting.
Function: Allows the user to adjust the month setting.
Page 53
53
D. PROGRAMMING THE SYSTEM SETTING
NOTE: Programming the control is not possible when the unit is firing. Make sure any input (such as the
thermostat) is turned off, so the boiler will remain idle to allow programming.
To access the System Setting Program, press the ENTER Key for 4 seconds until the display shows the
following:
Next, use the arrow keys on the display to log in the System Menu Access Code “925”. To confirm
code, press ENTER to access System Setting Program Navigation menu.
E. SYSTEM SETTING PROGRAM NAVIGATION
Once the System Menu Access Code is confirmed, the user can start to set the System Parameters
Menu. Use the arrow keys on the display to navigate through the different program settings. To change
an appliance setting, press ENTER. Increase system settings by pressing ▲ an d dec reas e b y press ing ▼
on the display.
Listed below are the system settings that can be programmed into the control.
Function 1 Factory Program Mode
This screen indicates that the control is configured correctly. Do not change this screen.
Function 2 Max Tank Temp
Description: Sets the overall tank temperature maximum limit. Factory default 180
o
F).
185
Function 3 DHW Offset Temp
Description: Not Used.
o
F (Range 95oF to
Page 54
Function 4 Warm Weather Shutoff
54
Description: Warm Weather Shutoff disables the heating module and the Total System Control will then
optimize for domestic hot water only. Warm Weather Shutoff will occur if the programmed outdoor
temperature is exceeded by the current outdoor sensor temperature. Factory default 68
o
F).
122
o
F (Range 41oF to
Function 5 Min Outdoor Temp
Description: Allows the user to set the minimum outdoor design temperature for the system. Factory
default 5
o
F (Range -49oF to 122oF).
Function 6 Max Supply Temp
Description: Allows the user to set the maximum design supply temperature based on the minimum
outdoor design temperature. Factory default 140
o
F (Range 77oF to 170oF).
Function 7 Max Outdoor Temp
Description: Allows the user to set the maximum outdoor design temperature for the system. Factory
default 68
o
F (Range 32oF to 95oF).
Function 8 Min Supply Temp
Description: Allows the user to set the design supply water temperature based on the maximum outdoor
design temperature. Factory default 120
o
F (Range 32oF to 200oF).
Function 9 Min Tank Temp
Description: Allows the user to set the minimum tank temperature. Factory default 68
o
F).
200
o
F (Range 32oF to
Function 10 CH Post Pump Time
Description: Allows the user to set the central heating pump post purge time once the thermostat is
satisfied. Factory default 0
minutes (Range 0 to 10 minutes).
Page 55
Function 11 DHW Priority
55
Description: Allows the user to set DHW priority time, which is the amount of time to shut down the
hydronic heating module when the system control senses a large domestic hot water usage. Factory
default 30
minutes (Range 0 to 60 minutes).
Function 12 Error Outdoor Sensor
Description: Allows the user to set the control to display an error message if an outdoor sensor is open or
shorted. NOTE: This error does not stop the appliance from running. Factory default ON
(Selection
ON/OFF/PHOEN ON).
Function 13 Error System Sensor
Description: Allows the user to set the control to display an error message if the system sensor is open or
shorted. NOTE: This error does not stop the appliance from running. Factory default ON
(Selection
ON/OFF).
NOTE: Press ENTER to store system parameters.
Function 14 Service Schedule
Description: Allows the user to program the heater maintenance schedule by selecting a service date or
time based on the heater run hours. Factory default OFF (Selection - Date or Run Hours). NOTE: Without
setting this function, Functions 33 through 36 wil l not display.
Function 15
Year
Description: This parameter sets the year of the next service reminder.
Hours
Description: This parameter sets the 2 left digits of the amount of run hours until the next service
reminder. If you selected the run hour function, you will need to program 10,000 hours.
Function 16
Description: If you selected the date function, you will need to program the month.
Page 56
56
Description: This parameter sets the 2 middle digits of the amount of run hours until the next service
reminder.
Function 17
Description: Sets the day in the date function.
Description: Sets the 2 right digits of the amount of run hours until the next service reminder.
Function 18
Description: Allows the use r to input a telepho ne number that will be displayed when mainten anc e is
required.
F. CONTROL STATUS MENU
The controller also has the ability to review the status of the system. To access the status screens, simply
press the key. Once the first value is displayed, press the ▲ or ▼ keys to access additional
information. At any point you may press RESET to exit the Status screen.
Listed below are the Status screens.
This screen is displayed after pressing the key as described above. This screen displays the actual
temperature that the top and bottom tank sensors are measuring.
Press the ▼ key once.
This screen displays the current central heating temperature set point on the top line. NOTE: If an outdoor
sensor is used, this temperature set point may vary from what was set in the Appliance Settings Screen.
The bottom line is the actual temperature measured by the hydronic heating module supply sensor.
Press the ▼ key once.
The top line of this screen displays the current status of the central heating demand. The bottom line
displays the temperature measured by the outdoor sensor (when used). If there is no outdoor sensor
connected to the appliance, the display will read “OFF” if the contacts are jumped. This line will display
“ON” in place of the temperature. NOTE: To ensure a properly installed sensor, be sure that this
temperature reading is similar to the current outdoor conditions.
Page 57
Press the ▼ key once.
57
The top line of this screen displays the current domestic hot water temperature set point entered in the
Appliance Settings. The bottom line displays the current tank target temperature. NOTE: This target tank
temperature set point will vary due to the total system control that is based on environment and system
conditions.
Press the ▼ key once.
The top line displays the boiler flame current. The bottom line displays appliance fan speed.
Press the ▼ key once.
The top line indicates the amount of hours the appliance has power applied to its lifetime. The bottom line
indicates how much energy input (in thousand BTU) from the burner into the storage tank.
Press the ▼ key once.
The top line of this display indicates the percentage of energy used for domestic hot water over the
appliance lifetime. The bottom line indicates the percentage of energy used for central heating over the
appliance lifetime.
Press the ▼ key once.
The top line of this display indicates the number of times the burner has turned on over the appliance
lifetime. The bottom line indicates the number of times the heating module has cycled for central heating
demand.
Press the ▼ key once.
This screen displays the last lockout fault the heater control had. The top line will alternate between the
words “FAULT HISTORY” and the fault encountered. The bottom line will display the date and time the
fault occurred.
Page 58
Press the ▼ key once.
58
This screen displays the second oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will displ a y the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the third oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will displa y the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the fourth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will displ a y the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the fifth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will displa y the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the sixth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will display the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the seventh oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will display the date
and time the fault occurred.
Page 59
Press the ▼ key once.
59
This screen displays the eighth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will display the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the ninth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will display the date
and time the fault occurred.
Press the ▼ key once.
This screen displays the tenth oldest lockout fault the heater control had. The top line will alternate
between the words “FAULT HISTORY” and the fault encountered. The bottom line will display the date
and time the fault occurred.
PART 10: START-UP PROCED URE
To assure that the system is properly installed and designed correctly, it is important that the installer
follow the guidelines outline below before applying power to the unit.
FOR YOUR OWN SAFETY READ BEFORE OPERATING
This appliance does not have pilot. It is equipped with an ignition device that automatically lights the
burner. Do not try to light the burner by hand.
BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas suppliers' instructions.
• If you cannot reach your gas supplier, call the fire department.
Turn off gas shutoff valve (located inside of the cabinet) so that the handle is aligned with the gas pipe. If
the handle will not turn by hand, don't try to repair it, call a qualified service technician. Force or attempted
repair may result in a fire or explosion.
The heater shall be installed so the gas ignition system components are protected from water (dripping,
spraying, rain, etc.) during appliance operation and service (circulator replacement, condensate trap,
control replacement, etc.).
Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system and any gas control which has been
under water.
Page 60
60
owner.
Eliminate all system leaks. Continual fresh make-up water will reduce the hydronic heating module heat
exchanger ability to effec tivel y transfer heat and reduce performance.
It is important that you purge the system of air to avoid damage to the modulating pump.
A. FILL AND PURGE DHW
The power must remain off until the potable water side of the heater is fully purged of air. To purge the
tank, turn on the cold water feed and open a faucet at the highest point of the system. Observe filling of
the tank and inspect for any leaks in the system which may occur and need to be repaired. Shut off faucet
once all evidence of air is purged from the water stream.
B. FILL AND PURGE HYDRONIC HEATING LOO P
Freeze Protection (When Used)
Never use automotive or standard glycol antifreeze, or ethylene glycol made for hydronic systems. Use
only freeze-prevention fluids certified by fluid manufacturer as specified for use with stainless steel
hydronic heating module heat exchanger and verified in fluid manufacturer’s literature.
Thoroughly clean and flush any system that has used glycol before connecting to the stainless steel
hydronic heating module heat exchanger. Provide MSDS material data safety sheet on fluid used to
1. Local codes may require back flow preventer or actual disconnect from city water supply.
2. The power must remain off until the hydronic heating loop is fully purged of air.
3. Determine freeze protection fluid quantity using total system water content of 1/2 gallon. Remember to
include expansion tank water content and follow fluid manufacturer’s instructions.
4. When using freeze protection fluid with automatic fill, install a water meter to monitor water make-up.
Freeze protection fluid may leak before the water begins to leak, causing concentration to drop, reducing
the freeze protection level.
5. Close manual any automatic air vents and any drain valves in the hydronic system loop.
6. Fill the system to correct pressure after ensuring the water quality meets the water quality standards
outlined within this manual (See Part 3, Section H). The correct press ur e will vary with each application.
a. Typical system pressure is 15 PSI.
b. Pressure will rise when the hydronic module starts to heat from the heated water from the
domestic side of the system. Operating pressure must never exceed the relief val ve pres sur e
setting of 30 psi.
c. At initial fill and during start-up and testing, check system thoroughly for any leaks. Repair all
leaks before proceeding further.
7. The system may have residual substances that could affect water chemistry. After the system has been
filled and leak tested, verify that water pH and chlorine concentrations are acceptable by sample testing.
Page 61
C. PURGE AIR FROM HYDRONIC HEATING MO DUL E
a. Connect to a purge and drain valve location (shown in piping details) and route hose to an area
where water can drain and be seen.
b. Close the ball valves below the purge and drain valve.
c. Close zone isolation valves.
d. Open quick-f ill val ve on make-up water line.
e. Open purge valve.
f. Open the isolation valves one zone at a time. Allow water to run through the zone and push out
air. Run until no noticeable air flow is present. Close the zone isolation valves and proceed with
the next zone. Follow this procedure until all zones are purged.
g. Close the quick-fill valve and purge valve and remove the hose. Open all isolation valves.
Watch the system pressure rise to correct cold-fill pressure. It is recommended that you put the
pumps into manual operation to assist in purging the circuits.
D. HEATER PUMP CONTROL TO ASSIST IN PURGING AIR FROM SYSTEM LOOPS
Before powering up the control assure the thermostat connection is disconnected on the field connection
board. Apply power to the appliance (Note: The appliance will fire the burner and heat the water inside
the storage tank to the domestic hot water temperature set point). Press . The display can show the
temperature set point of the appliance. Press the ▼ and ENTERkeys simultaneously and hold for 1
second. The display will read:
61
The central heating pump will come on. Run pump until all the air has been purged through each circuit. If
you press the ▼▲ keys simultaneously, the central heating pump will shut off. The display will read:
Once the system has been purged of air, the installer can now proceed to program the control and
system design parameters.
E. PROGRAMMING THE TOTAL SYSTEM CONTROL
Before programming the Total System Control to the specific needs of the system, verify that the system
is ready for operation. Be certain that:
•The Domestic Hot Water system is filled with water that meets the qualifications and all air is
purged.
• The mixing valve supplied is properly installed.
• The Hydronic Heating System is filled with water and meets all qualifications and all air is purged.
• The outdoor reset sensor is installed in a proper location.
• The electrical power supply is installed by a licensed professional.
• Turn down thermostats, making sure that they are set so there is no call for heat while
programming.
This section discusses how to program a few of the m ajor sections of the control parameters for
optimum system performance. See the control overview section for more detailed information on
the operation of the display and oth er p arameters.
1. Turn on the main power switch on the top right of the burner cabinet. NOTE: At first startup, the water
in the tank is cold and the burner will ignite. This is normal operation. You can continue to adjust settings
while the burner is running.
Page 62
2. Press and hold ENTER for 4 seconds until you see the screen to enter the log in access code shown
below.
62
3. Use the key to move the blinking zero to the left most zero. Next, use ▲ and ▼ to log in 600, the
access code. Press ENTER confirm the code and access Appliance Setting Program Navigation menu.
4. Once the code is confirmed, you can begin to set the Appliance Settings. Use the arrow keys to
navigate. To change a setting, press ENTER. Appliance settings can be increased by pressing ▲ and
decreased by pressing ▼ on the display. Once a new value has been selected, press ENTER to store the
new value.
5. The first screen is the “Central Heating” value. Enter the value for your designed hydronic heating
supply temperature. The factory default is 140
o
F. NOTE: Values are determined based on program
settings.
6. After you have entered and stored the “Central Heating” value, press once. The second screen
adjusts the heating system “Heating Delta T” value. The factory default is 20
o
F.
7. After you have entered and stored the “Heating Delta T” value, press once. The third screen adjusts
the “DHW Set Point”. Adjust the value to the desired Domestic Hot Water temperature. The factory default
o
is 119
F. IMPORTANT NOTE: This value sets the tank temperature when the appliance is in warm
weather shutdown. A mixing valve must be properly installed and adjusted to a proper outlet value for
safe operation.
8. After you have entered and stored the “DHW Set Point” value, press RESET to return to the home
screen on the display. This completes the essential programming in Appliance Setting Programs. If other
values need to be changed in this section, such as the display time, refer to Control Overview, Part 9.
9. A proper outdoor reset curve should be set to further optimize system performance and efficiency.
Figure 27 shows how each function will affect system performance. The values in Figure 27 show the
system default.
Page 63
63
Figure 27
10. Press and hold ENTER for 4 seconds until you see the screen to log in the access code.
11. Use the and arrow keys to move the blinking zero to the left and right. Next, use the ▲ and ▼
arrow keys on to log in the access code of 925. Press ENTER to access the System Setting Program Navigation menu. Once the code is confirmed, you can set the System Settings. Use and to
navigate through the System Setting Program.
12. Press 3 times to scroll to Function 4 - “WARM WEATHER OFF”. This is the warm weather
shutdown. This function determines the outdoor temperature that will turn off the hydronic heating module
and operate the appliance only as a water heater for the warmer weather. To adjust this value, press
ENTER and the factory default of 68°F starts to blink. Use ▲ and ▼ to adjust this value to your system
needs. To store the new value press ENTER.
13. Next, press once to scroll to Function 5 - “MIN OUTDOOR TEMP”. This function is the first step to
setting the outdoor reset curve. Enter your system’s minimum outdoor temperature value. To adjust the
value, press ENTER and the factory default of 5 °F starts to blink. Use ▲ and ▼ to adjust to your
designed temperature. To store the new value press ENTER.
Page 64
64
14. Press once to scroll to Function 6 - “MAX SUPPLY TEMP”. This function is the second step to
setting your outdoor reset curve. Enter your system’s hydronic heating module maximum supply
temperature value. To adjust the value, press ENTER and the factory default of 140 °F will start to blink.
Use ▲ and ▼ to adjust to your designed temperature. To store the new value press ENTER. NOTE: This
should be the same value entered in step 5.
15. Press once to scroll to Function 7 - “MAX OUTDOOR TEMP”. This function is the third step to
setting your outdoor reset curve. Enter your system’s maximum outdoor temperature value. To adjust the
value, press ENTER and the factory default of 68 °F will start to blink. Use ▲ and ▼ to adjust to your
designed temperature. To store the new value press ENTER.
16. Press once to scroll to Function 8 - “MIN SUPPLY TEMP”. This function is the final step to setting
your outdoor reset curve. Enter your system’s hydronic heating module minimum supply temperature
value. To adjust the value, press ENTER and the factory default of 120 °F will start to blink. Use ▲ and ▼
to adjust to your designed temperature. To store the new value press ENTER.
17. The major Total System Control values are now programmed. Press RESET to return to the main
screen. To adjust other system values, refer to Control Overview, Part 9.
18. Insure that there is no air lock or blockage in the tank side loop of the hydronic heating module. To do
this, press and hold ▼ and ENTER. This will brin g you into the pump service mode. Press ▲ 3 times until
“SERVICE PUMP RS 5” is on the screen. This puts the hydronic heating module pump at 5 volts (50%).
Press until the value is increased to 10, putting the pump at full speed. Once flow is confirmed, press ▲ and ▼ at the same time to return you to the main screen.
19. Allow the temperature in the tank to reach its value. Once the tank is up to temperature the burner
will shut off.
20. Once the temperature in the tank is up to its set point, the DHW mixing valve must be set correctly.
Turn on the hot water faucet at a nearby source. Use a temperature measuring device to measure the
water temperature. DO NOT USE YOUR HANDS! Any skin contact at this point could cause serious
injury. Adjust mixing valve to desired hot water outlet following Mixing Valve Ins tructions in Part 4.
21. Once a safe DHW outlet temperature is set with the supplied mixing valve, the system is ready to run.
Adjust thermostats to the desired value. Total System Control will now modulate and control the system.
PART 11: SHUTDOWN AND MAINTENANCE
A. SHUTDOWN PROCEDURE
If the burner is operating, lower the set point value to 70
for the combustion blower to stop so all latent combustion gases are purged from the system. This should
take 40 to 90 seconds. After the combustion blower and burner have stopped operating, disconnect the
electrical supply.
o
F and wait for the burner to shut off. Then, wait
Page 65
65
In unusually dirty or dusty conditions, care must be taken to keep appliance burner and door in
place at all times. Failure to do so VOIDS WARRANTY!
B. VACATION PROCEDURE
If there is danger of freezing, chan g e the set point to 70
there is no danger of freezing, follow Shutdow n Proc e dure, Par t 11, Sec tion A.
o
F. DO NOT turn off electrical power! If
C. MAINTENANCE
The appliance requires minimal periodic maintenance under normal conditions. However, in unusually
dirty or dusty conditions, periodic vacuuming of the cover to maintain visibility of the display and indicators
is recommended.
D. FAILURE TO OPERATE
Should the burner fail to light, the control will perform two more ignition trials prior to entering a lockout
state. Note that each subsequent ignition trial will not occur immediately. After a failed ignition trial, the
blower must run for approximately 10 seconds to purge the system. Therefore, a time period of
approximately 40 to 90 seconds will expire between each ignition trial. If the burner lights during any one
of these three ignition trials, normal operation will resume. If the burner lights, and goes off in about 4
seconds, check the polarity of the wiring. See Electrical Connection Section in Part 6.
If the burner does not light after the third ignition trial, the control will enter a lockout state. This lockout
indicates that a problem exists with the appliance, the controls, or the gas supply. Under such
circumstances, a qualified service technician should be contacted immediately to properly service the
appliance and correct the problem. If a tec hnic ian i s not available, pressing RESET once will remove the
lockout state so additional trials for ignition can be performed.
PART 12: TROUBLESHOOTING
A. APPLIANCE ERROR CODE
If any of the sensors detect an abnormal condition or an internal component fails during the operation of
the appliance, the display may show an error message and error code. This message and code may be
the result of a temporary condition, in which case the display will revert to its normal readout when the
condition is corrected.
However, it may also be the result of a condition that the controller has evaluated as not safe to restart
the water heater. In this case, the boiler control will be locked out, the red FAULT light will be lit steadily,
and the message “LOCKOUT” will be displayed on the readout on the lower line. The appliance will not
start until a qualified technician has repaired the fault and pressed the RESET button for more than 1
second. If there is an error message displayed on the readout and the message “LOCKOUT” is not
displayed and the FAULT light is not lit, then the message is the result of a temporary condition and will
disappear when the problem corrects itself.
IMPORTANT NOTE: If you see error messages on your display readout, call a technician imm ediately
since the message may indicate that more serious problems will occur soon.
Page 66
66
When servicing or replacing any components of this appliance, be certain that:
All electrical power is disconnected.
When servicing or replacing components that are in direct contact with this appliance, be certain
Electrical power is disconnected.
Do not use this appliance if any part has been under water. Improper or dangerous operation may
replace any part of the water heater which has been under water.
This appliance has wire function labels on all internal wiring. Observe the position of each wire
operation after servicing.
B. APPLIANCE ERROR
When an error condition occurs, the controller will display a description and code on the display readout.
These error messages and their recommended corrective actions are described in Section D, Appliance
Control Fault Codes.
C. APPLIANCE FAULT
1. When a fault condition occurs, the controller will illuminate the red FAULT light and display a fault
message in the display. The alarm output will also be activated. Most fault conditions also cause the CH
pump to run in an attempt to cool the heater.
2. Note the fault message that is displayed and refer to the Fault Code section for an explanation of the
fault message, along with several suggestions for corrective actions.
3. Press RESET to clear the fault and resume operation. Be sure to observe the operation of the unit for a
period of time to assure correct operation and no recurrence of the fault message.
D. APPLIANCE CONTROL FAULT CODES
• The gas is off.
•
that:
•There is no pressure in the appliance. (Pull the release on the relief valve to relieve
pressure.)
• Appliance water is not hot.
•
result. Contact a qualified service technician immediately to inspect the heater and repair or
before removing it. Wiring errors may cause improper and dangerous operation. Verify proper
Page 67
67
Table 11
Fault Code FOU
This display indicates that the outdoor sensor is defective, either shorted or open, or the outdoor
temperature is below –40
o
F. NOTE: The installer must choose YES for Function 12 to enable this feature.
The unit will continue to operate when this error is displayed but the control will ignore the outdoor reset
feature and run at the programmed temperature. The bottom line of the display will indicate the status of
the pump.
Remedy:
Inspect wiring from outside sensor for damage or shorted connections and repair as necessary. Measure
resistance of outdoor sensor and compare to resistance chart. If not within range on chart, shorted or
open, replace sensor.
Page 68
Fault Code E07
68
This display indicates that one or both of the clip-on temperature sensors in the hydronic heating module
has been disconnected. This error allows the tank portion of the unit to still operate, but will not allow the
hydronic heating module to operate until the error is cleared. T he err or will clear if proper sensor
connection is restored. The second line indicates the status of the pump.
Remedy:
1. Go to the STATUS menu screen that displays “CH Supply” on the bottom line. This will help to
determine which sensor has the error. If the temperature displayed is a reasonable number, the error will
be in the return temperature sensor (Horizontal Pipe). If the temperature displayed is not reasonable, the
error will be in the supply sensor (Vertical Pipe).
2. Check the electrical connection to the thermistor on the outlet manifold. Check the wiring harness. If
both are connected properly, replace the control. NOTE: Verify the themistor values by referencing the
Resistance Tables in Section 12.
3. Replace themistor if necessary.
Fault Code ECS NOT CONNECTED
This display indicates that the main control board and the smaller ECS control board are not communicating properly. This error allows the tank portion of the unit to still operate, but will not allow the
hydronic heating module to operate until the error is cleared. The second line indicates the status of the
pump.
Remedy:
1. Check to make sure both ends of the ribbon cable are connected properly and securely in place.
2. If both ends have a proper connection, check the ribbon cable for damage or wear. If any problems are
found, replace the ribbon cable.
3. If problem still occurs with the new ribbon cable, replace the ECS board.
Fault Code TEMPER BLOCKING
This display indicates a temporary hold on the burner ignition. This situation occurs when the top tank
sensor is above the set point and the bottom of the tank is substantially cooler than the top. This is a
temporary hold on the burner only and all other functions will remain functioning properly. This error will
clear itself when either the top tank temperature drops below the set point or the bottom temperature
rises.
Page 69
Do not use a jumper to remedy this error. A faulty switch MUST be replaced. Failure to do so
could result in serious injury or death.
Fault Code E19
69
This display indicates that the line voltage frequency is out of range. This could happen if the unit is being
powered from a small gasoline powered generator that is not functioning correctly or overloaded.
Remedy:
Inspect power wiring to unit and repair as necessary. If connected to line voltage, notify electric utility
company. If connected to alternate power source such as generator or inverter, make sure the line voltage frequency supplied by the device is 60 Hz.
Fault Code FLU
This display indicates that there is excessive flue pressure. This code will reset automatically after the
high pressure condition is resolved. The second line indicates the status of the pump.
Remedy:
1. Assure that the flue is not blocked.
2. Check the switch wiring by appl ying a jumper in place of the switch. If the code clears with the jumper
in place, REPLACE the flue switch and connect the wires to the new switch BEFORE running unit.
Fault Code LEO
This display indicates that there is a low water level in the main tank. This code will not allow the unit to
run until correct water level is restored. The second line indicates the status of the pump. Note: While the
water level is low, the pump will be off.
Remedy:
1. Assure that there is adequate pressure and flow from the cold water inlet by slightly opening the drain
valve near the tank.
2. Assure that the DHW system has all air removed through a high point hot water source, i.e. sink or
shower.
3. Check wiring.
4. Check probes. Replace if necessary.
Page 70
Fault Code LOU
70
This display indicates that the 24 volt power supply on the control is damaged or overloaded. This code
will reset automatically if it is the result of an overload and that overload condition is removed. The
second line indicates the status of the pump. Note: While 24 volt power is low, the pump output will be on.
Remedy:
1. Check line voltage. Must be between 100-128 volts.
2. Disconnect TT wiring. If error clears, there is an issue in the thermostat wiring. Review external wiri ng.
3. If available, connect PC and use HTP service software to check the 24v supply display in the lower left
corner of the screen. The number displayed here must be greater than 128 and should be at least 250.
Use this as a troubleshooting guide as you follow the steps below.
4. Remove 12 pin Molex connector from the field wiring board. If the message clears, then the problem is
with external low voltage wiring. Examine the external low voltage sensor wiring for shorts to ground and
repair as necessary. If message is still present, disconnect the UL 353 low water cutoff to see if message
clears. Replace faulty part. Check low voltage wire harness in boiler for shorts to ground.
5. Remove the 20 pin Molex from the ECS board. If the message clears, examine the wiring to the
heating module and fan for shorts or grounds and repair as necessary.
6. If message only occurs when the burner tries to light, check gas valve for excessive current draw.
7. If message is present with the low voltage harness disconnected from the 926 control board, replace
the 926 control board.
Fault Code F00
This display indicates that the water in the tank has overheated. This is a serious safety issue, as indicated by the red fault light and the flashing the word LOCKOUT on the display. The unit will not restart until it
cools sufficiently and a technician repairs the cause of overheating and resets the unit. During this lockout
fault, the pump will be on as indicated on the second line of the display in an effort to cool down the
boiler.
Remedy:
1. Check central heating pump operation.
2. If the circulator pump is running, be sure that there is water in the system and that the water is moving
through the system as intended. Be sure that all correct ball valves and or zone valves are open or closed
as intended.
3. Observe the temperature/pressure gauge. If the water is not hot and this message is displayed, check
the wiring to the water eco sensor and repair if necessary. If the wiring is correct, the water is not
excessively hot and this code is still present, replace the eco sensor.
Page 71
Fault Code F01
71
This display indicates that the flue temperature limit switch of the unit has tripped. This is a serious safety
issue, as indicated by the red fault light and the word LOCK O UT flashing on the display. The unit will not
restart until the flue cools down sufficiently and a technician repairs the cause of the problem and pushes
the RESET button on both the device and the display. During this lockout fault, the pump will be on as
indicated on the second line of the display.
Remedy:
1. Check the flue for obstructions or any sign of damage (especially signs of excessive heat). Repair as
necessary.
2. Push the red reset button on the flue temperature switch located on CPVC vent elbow. NOTE: Switch
temperature must be less than 90°F to reset.
3. Press RESET on the display. Run the unit and check the flue temperature by using an external
thermometer in the flue pipe. If the flue temperature is below 190°F and the switch trips, replace the
switch. If the flue temperature is excessive, check and adjust the combustion controls on the unit.
Fault Code F02
This display indicates that the top temperature sensor of the tank has failed. This code indicates a serious
safety issue by the red fault light and the word LOCKOUT flashing on the display. The unit will not restart
until a technician replaces the sensor and resets the unit. During this lockout fault, the circulator pump will
be on as indicated on the second line of the display.
Remedy:
1. Check the electrical connection to the thermistor on the outlet manifold. Verify 5 VDC by checking in
Molex connector. If no 5 VDC, check harness. If harness is OK, replace control. NOTE: Verify thermistor
values by referencing chart in this manual.
2. Replace thermistor if necessary.
Fault Code F03
This display indicates that the bottom temperature sensor of the unit has failed. This code indicates a
serious safety issue by the red fault light and the word LOCKOUT flashing on the display. The unit will not
restart until a technician replaces and resets the unit. During this lockout fault, the pump will be on as
indicated on the second line of the display
Remedy:
1. Check the electrical connection to the thermistor. Check the wire harness. If harness is OK, replace
control. NOTE: Verify thermistor values by referencing chart in this manual.
2. Replace thermistor if necessary.
Page 72
Fault Code F05
72
This display indicates that the top temperature of the tank is excessive. If this code is accompanied by the
illuminated red fault light and LOCKOUT flashing on the display, then this code indicates that the
temperature on the top sensor has exceeded 230
o
F and a serious safety issue exists. The unit will not
restart until a technician repairs the cause of the excessive temperature and resets the unit.
If the red fault light is not illuminated and this message is displayed then the top temperature of the tank is
at or above 210
o
F. The message will clear automatically when the temperature drops below 194oF. While
this message or lockout fault is displayed, the pump will be on as indicated on the bottom line.
Remedy:
1. Check the electrical connection to the thermistor on the outlet manifold. Verify 5 VDC by checking in
Molex connector. If not 5 VDC, check harness. If harness is OK, replace control. NOTE: Verify thermistor
values by referencing the resistance table in Part 12.
2. Replace thermistor if necessary.
Fault Code F06
This display indicates that the bottom temperature of the tank is excessive. If this code is accompanied by
the illuminated red fault light and LOCKOUT flashing on the display, then the temperature on the bottom
sensor has exceeded 230
o
F and a serious safety issue exists. The boiler will not restart until a technician
repairs the cause of the excessive temperature and resets the unit.
If the red fault light is not illuminated and this message is displayed then the bottom temperature of the
tank is at or above 210
o
F. The message will clear automatically when the temperature drops below 194o
F. During the time that this message or lockout fault is displayed, the pump will be on as indicated on the
bottom line of the display.
Remedy:
1. Check the electrical connection to the thermistor on the outlet manifold. Verify 5 VDC by checking in
Molex connector. If not 5 VDC, check harness. If harness is OK, replace control. NOTE: Verify thermistor
values by referencing chart in this manual.
2. Replace thermistor if necessary.
Fault Code F09
The unit tried to ignite four times during a call for heat and failed ignition all four times. This code indicates
a serious safety issue. The unit will not restart until a technician repairs the cause of no ignition and
resets the display. The red fault light and word LOCKOUT will flash on the display. During this lockout
fault, the pump will be on as indicated on the bottom line.
Remedy:
1. Watch the igniter through the observation window provided.
Page 73
2. If there is no spark, for natural gas units check the spark electrode for the proper gap. Use 2 quarters
together as a gauge to check gap spacing (see Figure 28).
3. Remove any corrosion from the spark electrode and flame rectifier probe.
4. If there is a spark but no flame, check the gas supply to the boiler.
5. If there is a flame, check the flame sensor.
6. Check any flue blockage or condensate blocks.
73
Figure 28
Fault Code F10
The flame was lost while the unit was lit 3 times during 1 demand call. The red fault light and the word
LOCKOUT flashing on the display indicate a serious safety issue. The unit will not restart until the
technician repairs the cause of flame loss and resets the unit. During this lockout fault, the pump will be
on as indicated on the bottom line of the display.
Remedy:
1. Monitor the gas pressure to the unit while in operation.
2. Assure that the flame is stable when lit.
3. Check to see if the display readout changes from “GAS VALVE ON” to “RUN” within a few seconds
after the boiler ignites
4. Check the FLAME signal on the status display. It should be above 1.0 when the unit is firing.
5. If the signal reads less than 1 microampere, clean the flame rectifier and spark probe.
6. If the problem persists and the ‘FLAME” signal is still less than 1.0, replace the flame probe and spark
igniter probe.
7. The flame signal should be steady after the unit has been firing for 1 minute and is normally at 5.0 to
9.0. If the flame signal is not steady, disassemble the burner door and check the burner and its sealing
gaskets.
Page 74
Fault Code F11
74
There is flame when the control is not telling the unit to run. The red fault light and the word LOCKOUT
flashing on the display indicate that this code is serious safety issue. The unit will not restart until a
technician repairs the cause of the lockout and resets the unit. During this lockout fault, the pump will be
on as indicated on the second line of the display.
Remedy:
1. Look into window. If there is flame, turn the gas off to the unit at the service valve and replace the gas
valve.
2. If the flame signal on the status menu is greater than 1.0 when the burner is not lit, replace the spark
igniter and the flame rectification probe.
3. If the flame signal is not present after turning off the gas supply, check the gas valve electrical
connection.
4. Check for condensate backup. Repair the condensate system as necessary. If condensate has partially
filled the combustion chamber, the refractory wall may be damaged and should be replaced.
5. Turn the gas on at the service valve after corrective action is taken.
Fault Code F13
The fan speed had been more than 30% faster or slower than the control commanded speed for more
than 10 seconds. The red fault light and flashing LOCKOUT on the display indicates a serious safety
issue. The unit will not restart until the technician repairs and resets the unit. During this lockout fault, the
pump will be on as indicated on the second line of the display.
Remedy:
1. Check the combustion air fan wiring.
2. Measure the DC voltage from the red fan wire to ground while it is connected to the fan. It should be
between 24 to 40 volts. If it is lower than 24 volts, check for excessive external loads connected to the
sensor terminals. Disconnect the 5 pin plug from the fan and check the voltage on the red wire again. If it
is now between 24-40 volts, replace the fan. If it is still below 24 volts replace the boiler control board.
Fault Code F31
There was an error while programming the control. The control’s memory could be corrupt. The boiler
control will not function in this state and the pump will be off. The only way to recover from this error is to
reprogram the control. If this error occurs at any time other than when a technician is servicing the unit,
the control has failed and must be replaced.
Remedy:
Control must be reprogrammed. If reprogramming does not solve problem, control must be replaced.
Page 75
Fault Code PP
75
The control has been programmed by a technician or the factory. After programming, the control was left
in a locked out mode. Press RESET to begin use of the control.
Remedy:
Press RESET for at least one second.
Page 76
76
Figure 29
Page 77
77
Figure 30
Page 78
78
Figure 31 – LP-314-G
Page 79
79
Figure 32
Page 80
80
INSPECTION ACTIVITIES
DATE LAST COMPLETED
PIPING
1st YEAR
2nd YEAR
3rd YEAR
4th YEAR*
Near heater piping
Check heater and system piping for any sign of
leakage; make sure they are properly supported.
Vent
Check condition of all vent pipes and joints.
Gas
Check Gas piping, test for leaks and signs of aging.
SYSTEM
Visual
Do a full visual inspection of all system components.
Temperatures
Verify safe settings on heater or Anti-Scald Valve
Temperatures
Verify programmed temperature settings
ELECTRICAL
Connections
Check wire connections. Make sure they are tight.
Smoke and CO
detector
Verify devices are installed and working properly.
Change batteries if necessary.
Circuit Breakers
Check to see that the circuit breaker is clearly labeled.
Exercise circuit breaker.
CHAMBER/BURNER
Combustion Chamber
Check burner tube and combustion chamber coils.
Vacuum combustion chamber.
Spark Electrode
Clean. Set gap at ¼”.
CONDENSATE
Neutralizer
Check condensate neutralizer. Replace if necessary.
Condensate hose
Disconnect condensate hose. Clean out dirt. Fill with
properly connected during final inspection.)
GAS
Pressure
Measure incoming gas pressure (3.5” to 14” W.C.)
Check gas pipe for
Check piping for leaks. Verify that all are properly
COMBUSTION
CO/CO2 Levels
Check CO and CO2 levels in Exhaust (See Start-up
Procedures for ranges). Record at high and low fire.
SAFETIES
Water Pressure
Check operation. Check for signs of leakage. Replace
Thermistors
Check wiring. Verify through ohms reading.
FINAL INSPECTION
Check list
Verify that you have completed entire check list.
SERIOUS INJURY OR DEATH.
Homeowner
Review what you have done with the homeowner.
PART 13: MAINTENANCE
Periodic maintenance should be performed once a year by a qualified service technician to assure that all
the equipment is operating safely and efficiently. The owner should make necessary arrangements with a
qualified heating contractor for periodic maintenance of the heater. Installer must also inform the owner
that the lack of proper care and maintenance of the heater may result in a hazardous condition.
Make sure all pipes are properly supported.
Functional Test all functions of the system (Heat, Safeties)
Clean according to maintenance section of manual.
Flame Probe Clean. Check ionization in uA (d7 on status menu in
Pressure Drop Measure drop in pressure on light off (no more than 1”
leaks
ECO (Energy Cut
Out)
Switch
Start-up Procedures). Record high fire and low fire.
water to level of outlet and re-install. (NOTE: Verify
the flow of condensate, making sure that the hose is
W.C.)
supported.
Check continuity on Flue and Water ECO. Replace if
corroded.
if corroded.
WARNING: FAILURE TO DO SO COULD RESULT IN
Table 14 - *Continue annual maintenance beyond the 4th year as required.
Page 81
81
Page 82
82
Page 83
83
MAINTENANCE NOTES
Page 84
HTP CUSTOMER INSTALLATION RECORD FORM
The following form should be completed by the installer for you to keep as a record of the installation in
case of a warranty claim. After reading the important notes at the bottom of the page, please also sign
this document.
Customer’s Name:
Installation Address:
Date of Installation:
Installer’s Code/Name:
Product Serial Number(s):
84
Comments:
Installer’s Phone Number:1
Signed by Installer:
Signed by Customer:2
IMPORTANT:
Customer: Please only sign after the installer has reviewed the installation, safety, proper operation and
maintenance of the system. In the case that the system has any problems, please call the installer. If you are
unable to make contact, please contact your HTP Sales Representative.