HTP PH100, PH130, PH160, PH199 User Manual
Installation
Start-Up
Maintenance
Parts
Warranty
PH100 / PH130
PH160 / PH199 Models*
Phoenix Series
Water Heaters
* “LP” Denotes Propane Gas Operation
“S” Denotes Solar Models
“SA” Denotes Sanitizer Booster Models
“M” Denotes Multi Fit Models
This manual must only be used by a qualied installer / service technician. Read all instructions in this manual before
installing. Perform steps in the given order. Failure to do so could result in substantial property damage, severe
personal injury, or death.
Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause
property damage, severe personal injury, or death.
HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical
errors in literature.
The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as
required by the Safe Drinking Water Act, Section 1417.
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
This Manual For Use With Water Heaters Manufactured After
May 1, 2015
272 Duchaine Blvd. New Bedford, MA 02745 www.htproducts.com
LP-179 Rev. 6.7.16
2
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING
PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT STORE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department. Installation and service must be provided by a qualied
installer, service agency, or the gas supplier.
LP-179 Rev. 6.7.16
The following dened terms are used throughout this manual
to bring attention to the presence of hazards of various risk
levels or to important product information.
DANGER indicates an imminently hazardous situation
which, if not avoided, will result in serious personal injury or
death.
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in personal injury or death.
CAUTION indicates a potentially hazardous situation which,
if not avoided, may result in moderate or minor personal
injury.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided, may
result in property damage.
NOTICE is used to address practices not related to personal
injury.
Foreword
This manual is intended to be used in conjunction with other
literature provided with the water heater. This includes
all related control information. It is important that this
manual, all other documents included in this system, and
additional publications including the Code for the Installation
of Heat Producing Appliances and National Fuel Gas Code ANSI Z223.1 (latest
versions), be reviewed
in their entirety before
beginning any work.
Installation should be
made in accordance
with the regulations
of the Authority
Having Jurisdiction,
local code authorities,
and utility companies
which pertain to this
type of water heating
equipment.
Authority Having
Jurisdiction (AHJ) – The
AHJ may be a federal,
state, local government,
or individual such
as a re chief, re
marshal, chief of a re
prevention bureau,
labor department or
health department,
building ocial or
3
electrical inspector, or others having statutory authority. In some
circumstances, the property owner or his/her agent assumes the
role, and at government installations, the commanding ocer
or departmental ocial may be the AHJ.
NOTE: HTP, Inc. reserves the right to modify product technical
specications and components without prior notice.
For the Installer
This water heater must be installed by qualied and licensed
personnel. The installer should be guided by the instructions
furnished with the water heater, and by local codes and
utility company requirements. In the absence of local codes,
preference should be given to the National Fuel Gas Code - ANSI
Z223.1, latest version.
Installations Must Comply With:
Local, state, provincial, and national codes, laws, regulations,
and ordinances.
The latest version of the National Fuel Gas Code, ANSI Z223.1,
from American Gas Association Laboratories, 8501 East Pleasant
Valley Road, Cleveland, OH 44131.
In Canada - CGA No. B149 (latest version), from Canadian Gas
Association Laboratories, 55 Scarsdale Road, Don Mills, Ontario,
Canada M3B 2R3. Also, Canadian Electrical Code, C 22.1, from
Canadian Standards Association, 5060 Spectrum Way, Suite
100, Mississauga, Ontario, Canada L4W 5N6.
Code for the Installation of Heat Producing Appliances (latest
version) from American Insurance Association, 85 John Street,
New York, NY 11038.
The latest version of the National Electrical Code, NFPA No. 70.
NOTE: The gas manifold and controls met safe lighting and
other performance criteria when undergoing tests specied in
ANSI Z21.10.3 - latest edition.
LP-179 Rev. 6.7.16
4
Table of Contents
Part 1 - General Safety Information 4
A. Improper Combustion 5
B. Gas 5
C. When Servicing the Water Heating System 5
D. Heater Water 5
E. Freeze Protection 5
F. High Elevation Installations 5
G. Water Temperature Adjustment 5
Part 2 - Before You Start 6
A. What’s in the Box 6
B. How the Heater Operates 6
C. Optional Equipment 6
Part 3 - Prepare the Water Heater 6
A. Locating the Water Heater 7
B. Leveling 7
C. Clearances for Service Access 8
D. Residential Garage and Closet Installations 8
E. Exhaust Vent and Intake Pipe 8
1. Direct Vent of Exhaust and Intake 9
2. Indoor Combustion Air in Conned or Unconned Space 9
F. Prevent Combustion Air Contamination 9
G. Removing a Heater from a Common Vent System 9
H. Water Chemistry Requirements 10
Part 4 - Piping 14
A. Heater Plumbing 14
B. Auxiliary Connections 14
C. Backow Preventer 14
D. Potable Expansion Tank 14
E. Temperature and Pressure Relief Valve 14
F. Scalding 15
G. Filling the Heater 15
H. Applications 16
Part 5 - Venting and Condensate Removal 20
A. General 20
B. Approved Materials for Exhaust Vent and Intake Pipe 21
C. Additional Requirements for Installation in Canada 21
D. Exhaust Vent and Intake Pipe Location 22
E. Exhaust Vent and Intake Pipe Sizing 23
F. Longer Vent Runs 23
G. Exhaust Vent and Intake Pipe Installation 23
H. Applications 24
1. Direct Vent Installation of Exhaust and Intake 24
2. Venting Through an Existing System 26
3. Indoor Combustion Air in Conned or Unconned Space 27
I. Condensate Removal System 28
Part 6 - Wiring 29
A. Line Voltage Input 29
B. Line Voltage Condensate Output 29
C. Low Voltage Outdoor Sensor Input 29
D. Alarm Connections 29
E. Optional 0-10 Volt Building Control Signal 29
F. Internal Wiring Diagram 30
Part 7 - Gas Connections 31
A. Gas Piping 32
B. Gas Table 32
Part 9 - Start-Up Procedure 34
A. Operating Instructions 34
B. Overall Water Heater and Control Operation 34
C. Status Menu 34
D. Outdoor Reset 34
E. Test Mode 35
F. Maintenance 35
Part 9 - Shutdown 36
A. Shutdown Procedure 36
B. Vacation Procedure 36
C. Failure to Operate 36
D. Important Notice 36
Part 10 - Troubleshooting 36
A. Error Code 36
B. Heater Error 37
C. Lockout 37
Part 11 - Installation Checklist 41
Part 12 - Maintenance 42
Limited Warranty 46
Maintenance Notes 48
Customer Installation Record Form 49
Part 1 - General Safety Information
This water heater is approved for indoor installations only
and is not intended for use as a pool heater. Clearance to
combustible materials: 0” top, bottom, sides, and back.
Heater must have room for service: 24” front and 12” sides are
minimum recommended service clearances. (A combustible
door or removable panel is acceptable front clearance.) This
water heater has been approved for closet installation and
installation on combustible ooring. Do not install directly
on carpeting. Install the water heater in a location where
temperature and pressure relief valve discharge or a leak
will not result in damage to the surrounding area. If such a
location is not available, install an auxiliary catch pan. Use
only Category IV vent systems.
Installer - Read all instructions in this manual before installing.
Perform steps in the given order.
User - This manual is for use only by a qualied heating
installer / service technician. Have this water heater serviced /
inspected annually by a qualied service technician.
FAILURE TO ADHERE TO THE GUIDELINES ON THIS PAGE
CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE,
SEVERE PERSONAL INJURY, OR DEATH.
Altering any HTP, Inc. water heater with parts not
manufactured by HTP, Inc. WILL INSTANTLY VOID the
water heater warranty and could result in property damage,
personal injury, or death.
DO NOT USE THIS WATER HEATER IF ANY PART HAS
BEEN SUBMERGED IN WATER. Immediately call a qualied
service technician. The water heater MUST BE replaced if it
has been submerged. Attempting to operate a water heater
that has been submerged could create numerous harmful
conditions, such as a potential gas leakage causing a re
and/or explosion, or the release of mold, bacteria, or other
harmful particulates into the air. Operating a previously
submerged water heater could result in property damage,
severe personal injury, or death.
NOTE: Water heater damage due to ood or submersion is
considered an Act of God, and IS NOT covered under product
warranty.
LP-179 Rev. 6.7.16
NOTE: If the water heater is exposed to the following, do not
operate. Immediately call a qualied service technician.
1. Fire
2. Damage
3. Water
Failure to follow this information could result in property
damage, severe personal injury, or death.
NOTE: Obey all local codes. Obtain all applicable permits
before installing the water heater.
NOTE: Install all system components and piping in such a
manner that does not reduce the performance of any re
rated assembly.
This water heater has been designed to heat potable water
ONLY. Using this water heater to heat non-potable uid WILL
VOID product warranty, and could result in property damage,
personal injury, or death.
Do not use this water heater for anything other than its
intended purpose (as described in this manual). Doing so
could result in property damage and WILL VOID product
warranty.
High heat sources (sources generating heat 100oF / 37oC or
greater, such as stove pipes, space heaters, etc.) may damage
plastic components of the water heater as well as plastic
vent pipe materials. Such damages ARE NOT covered by
warranty. It is recommended to keep a minimum clearance of
8” from high heat sources. Observe heat source manufacturer
instructions, as well as local, state, provincial, and national
codes, laws, regulations and ordinances when installing this
water heater and related components near high heat sources.
A. Improper Combustion
5
D. Heater Water
Do not use petroleum-based cleaning or sealing compounds in
a water heating system. Gaskets and seals in the system may be
damaged. This can result in substantial property damage.
Do not use “homemade cures” or “patent medicines”. Damage
to the water heater, substantial property damage, and/or
serious personal injury may result.
E. Freeze Protection
NOTE: Consider piping and installation when determining
heater location.
Failure of the water heater due to freeze related damage IS
NOT covered by product warranty.
NEVER use any toxic chemical, including automotive, standard
glycol antifreeze, or ethylene glycol made for hydronic (nonpotable) systems. These chemicals can attack gaskets and seals
in water systems, are poisonous if consumed, and can cause
personal injury or death.
UNCRATING THE WATER HEATER - Any claims for damage
or shortage in shipment must be led immediately against the
transportation company by the consignee.
F. High Elevation Installations
Natural gas at high elevation might contain less heating value
than typical 1,000 BTU/cu ft and therefore can cause improper
air / gas mix leading to improper combustion. For natural gas
installations above 3,000 ft, call your gas provider to determine
the heating value of the supplied natural gas.
Do not obstruct the ow of combustion and ventilating air.
Adequate air is necessary for safe operation. Failure to keep
the exhaust vent and combustion air intake clear of ice, snow,
or other debris could result in property damage, serious
personal injury, or death.
B. Gas
Should overheating or gas supply fail to shut o, turn o the
manual gas control valve to the water heater.
C. When Servicing the Water Heating System
Be sure to disconnect electrical power before performing
service. Failure to do so could result in electrical shock,
property damage, serious personal injury, or death.
To avoid electric shock, disconnect electrical supply before
performing maintenance.
NOTE: When inquiring about service or troubleshooting,
reference the model and serial numbers from the water
heater rating label.
To avoid severe burns, allow water heater and associated
equipment to cool before servicing.
G. Water Temperature Adjustment
If the water heater is going to have a set temperature above
120oF, you must use an ASSE 1017 rated mixing valve to avoid
severe burns or death from scalding temperatures.
Households with small children, disabled, or elderly persons
may require a 120oF or lower temperature setting to prevent
severe personal injury or death due to scalding.
Approximate Time / Temperature Relationships in Scalds
o
120
F More than 5 minutes
o
F 1 1/2 to 2 minutes
125
o
F About 30 seconds
130
o
F About 10 seconds
135
o
F Less than 5 seconds
140
o
F Less than 3 seconds
145
o
F About 1 1/2 seconds
150
o
F About 1 second
155
Table 1 - Approximate Time / Temperature Relationships in Scalds
LP-179 Rev. 6.7.16
6
Part 2 - Before You Start
Remove all sides of the shipping crate of the water heater.
A. What’s in the Box
Components included with the water heater:
• Intake PVC Tee with Screens
• Exhaust PVC Coupling with Screens
• Temperature and Pressure Relief Valve
• Two Threaded Brass Caps (PHM Models Only)
• Solar Addendum (S Models Only)
• LP Conversion Kit (NG Models Only)
• Installation Manual and Warranty
• User’s Information Manual
B. How the Heater Operates
Modulating Condensing Technology is an intelligent system
that delivers highly ecient water heating, maximizing
eciency by measuring the data parameters of your water
heating system. Some of its features are:
Stainless Steel Water Storage Tank
The stainless steel water storage tank has a combustion
chamber submerged into the tank water. When the water heater
is red, combustion gases heat the combustion chamber walls,
transferring heat directly into the surrounding water. These hot
gases are blown into secondary heat exchanger coils, where
more heat from these gases is transferred into the water.
Modulating Combustion System
The control monitors the water heating system and
temperatures, regulating burner output during operation to
match system demand. This increase in eciency allows for
substantial fuel savings.
Gas Valve
The gas valve senses suction from the blower, allowing gas to
ow only if the gas valve is energized and combustion air is
owing.
Upper Outlet Tank Sensor
This sensor monitors the upper portion water temperature
(outlet) of the water heater. The control module adjusts burner
ring rate so the outlet water temperature meets the set point.
Lower Inlet Tank Sensor
This sensor monitors the lower portion water temperature (inlet)
of the water heater. The control module reduces or increases
input, depending on how close the inlet water temperature is to
the outlet water temperature set point.
Control
The integrated control system monitors upper and lower water
temperature and adjusts fan speed to regulate the heater’s
energy output. This allows the unit to deliver the required
amount of heated energy and nothing more.
Burner
Constructed of high grade stainless steel, the burner uses premixed air and gas and provides a wide range of ring rates.
Condensate Drain System
This is a condensing high eciency water heater with a
condensate removal system. Condensate is nothing more than
water vapor derived from combustion products, similar to that
of an automobile when it is initially started. It is very important
that the condensate line slopes away from the water heater and
down to a suitable inside drain.
If the condensate outlet on the heater is lower than the drain, us
a condensate removal pump (Part # 554200, available from
HTP). In addition, local authorities may require an additional
condensate neutralizer to neutralize the condensate.
Condensate neutralizers are made up of lime crystals, marble,
or phosphate chips. Neutralizers can be installed in the eld
by the installer and purchased from HTP (p/n 7450P-212).
It is also very important not to expose the condensate line to
freezing temperatures or any type of blockage. Plastic tubing
must be the only material used for the condensate line. Steel,
brass, copper, or other materials will be subject to corrosion
or deterioration. A second vent may be necessary to prevent
condensate line vacuum lock on a long horizontal run. Also,
an increase in pipe size may be necessary to allow condensate
to drain properly. Support of the condensate line may be
necessary to avoid blockage of the condensate ow.
Spark Ignition
The burner ame is ignited by applying high voltage to the
system spark electrode. This causes a spark from electrode to
ground.
Outdoor Sensor
Monitors outdoor temperature and adjusts set point to
provide greater eciency.
C. Optional Equipment
Optional equipment available from HTP (and Part #):
• 3” Stainless Steel Vent Termination Kit (V1000)
• 4” Stainless Steel Vent Termination Kit (V2000)
• 2” PVC Concentric Vent Kit (KGAVT0501CVT)
• 3” PVC Concentric Vent Kit (KGAVT0601CVT)
• 3” Polypro Vent Kit (8400P-001)
• 3” Polypro Pipe
(33’ length # 8400P-002, 49.5’ length # 8400P-003)
• Outdoor Sensor (7250P-319)
• PC Connection Kit (7250P-320)
• Condensate Neutralizer (7450P-212)
• Sanitizer Booster Kit (VSBK-1200)
Part 3 - Prepare the Water Heater
Remove all sides of the shipping crate to allow the heater to
be moved into its installation location.
COLD WEATHER HANDLING - If the water heater has
been stored in a very cold location (BELOW 0oF) before
installation, handle with care until the components come to
room temperature. Failure to do so could result in damage to
the water heater.
Carefully consider installation when determining heater
location. Please read the entire manual before attempting
installation. Failure to properly take factors such as heater
venting, piping, condensate removal, and wiring into account
before installation could result in wasted time, money, and
possible property damage and personal injury.
LP-179 Rev. 6.7.16
A. Locating the Water Heater
This water heater is certied for indoor use only. DO NOT
INSTALL OUTDOORS. Outdoor installations ARE NOT
covered by warranty. Failure to install the water heater
indoors could result in property damage, severe personal
injury, or death.
Incorrect ambient conditions can lead to damage to the
heating system and put safe operation at risk. Ensure that
the installation location adheres to the information included
in this manual. Failure to do so could result in property
damage, serious personal injury, or death. Failure of heater
or components due to incorrect operating conditions IS NOT
covered by product warranty.
This water heater must be installed upright in the vertical
position as described in this manual. DO NOT attempt to
install this water heater in any other orientation. Doing so
will result in improper water heater operation and property
damage, and could result in serious personal injury or death.
1. Installation Area (Mechanical Room) Operating Conditions
• Ensure ambient temperatures are higher than 32
0oC and lower than 104oF / 40oC
• Prevent the air from becoming contaminated by the
products, places, and conditions listed in this manual
• Avoid continuously high levels of humidity
• Never close existing ventilation openings
• Ensure a minimum 1” clearance around hot water and
exhaust vent pipes
• NOTE: To prevent condensing in the fan, it is
recommended to avoid prolonged exposure to
temperatures below 45
o
F
This water heater has a condensate disposal system that
may freeze if exposed to sustained temperatures below 32oF.
Precautions should be taken to protect the condensate trap
and drain lines from sustained freezing conditions. Failure
to take precautions could result in property damage, severe
personal injury, or death.
2. Check for nearby connections to:
• System water piping
• Venting connections
• Gas supply piping
• Electrical power
• Condensate drain
3. Check area around heater. Remove any combustible
materials, gasoline, and other ammable liquids.
Failure to keep the water heater area clear and free of
combustible materials, liquids, and vapors can result in
substantial property damage, severe personal injury, or
death.
o
F /
7
The service life of the water heater’s exposed metallic surfaces,
such as the casing, as well as internal surfaces, such as the heat
exchanger, are directly inuenced by proximity to damp and
salty marine environments. In such areas higher concentration
levels of chlorides from sea spray coupled with relative humidity
can lead to degradation of water heater components. In these
environments, heaters must not be installed using direct vent
systems which draw outdoor air for combustion. Such heaters
must be installed using room air for combustion. Indoor air
will have a much lower relative humidity, and hence potential
corrosion will be minimized.
High heat sources (generating heat 100oF / 37oC or greater, such
as boiler ue pipes, space heaters, etc.) may damage plastic
components of the water heater as well as plastic vent pipe
materials. Such damages ARE NOT covered by warranty. It is
recommended to keep a minimum clearance of 8” from high
heat sources. Observe heat source manufacturer instructions,
as well as local, state, provincial, and national codes, laws,
regulations, and ordinances when installing this water heater
and related components near high heat sources.
Locate the water heater where any leakage from the relief valve,
related piping, tank, or connections will not result in damage
to surrounding areas or lower oors of the building. The water
heater should be located near a oor drain or installed in a drain
pan. Leakage damages ARE NOT covered by warranty.
Failure of the water heater or components due to incorrect
operating conditions IS NOT covered by product warranty.
4. Gas control system components must be protected from
dripping water during operation and service.
5. If the heater is to replace an existing heater, check for and
correct any existing system problems, such as:
• System leaks
• Location that could cause the system and heater to
freeze and leak
• Incorrectly sized expansion tank
6. Clean and ush system when reinstalling a heater.
NOTE: When installing in a zero clearance location, it may
not be possible to read or view some product labeling. It is
recommended to make note of the heater model and serial
number.
NOTE: A combustible door or removable panel is acceptable
front clearance.
B. Leveling
In order for the condensate to properly ow out of the collection
system, the area where you locate the heater must be level.
Location must also fully support the weight of the lled water
heater.
LP-179 Rev. 6.7.16
8
C. Clearances for Service Access
All water heaters eventually leak. It is recommended to install
a catch pan beneath the water heater. This catch pan should be
sized with a maximum depth of 2”, and a minimum diameter 2”
greater than the diameter of the water heater. The catch pan
should empty into an open drain line. This drain line should be
3/4” ID minimum, piped to an open drain. Failure to follow these
instructions could result in property damage. Such damages
ARE NOT covered by product warranty.
D. Residential Garage and Closet Installations
Check with your local Authority Having Jurisdiction for
requirements when installing the water heater in a garage
or closet. Please read the entire manual before attempting
installation. Failure to properly take factors such as venting,
piping, condensate removal, and wiring into account before
installation could result in wasted time, money, and possible
property damage and personal injury.
Precautions
If the heater is located in a residential garage, per ANSI Z223.1:
• Install the water heater burner and ignition devices a
minimum of 18” above the oor of the garage. This will
ensure the burner and ignition devices are well o the
oor.
• When raising the water heater ensure the entire
bottom and fully lled weight of the water heater are
fully supported.
• Locate or protect the water heater so it cannot be
damaged by a moving vehicle.
The space must be provided with correctly sized combustion/
ventilation air openings for all other appliances located in the
space with the water heater. For power venting installations
using room air for combustion, refer to the venting section,
this manual, for descriptions of conned and unconned
spaces. Do not install the water heater in an attic. Failure
to comply with these warnings could result in substantial
property damage, severe personal injury, or death.
Figure 1 - Catch Pan Dimensions and Recommended Service
Clearances
NOTE: In addition, on PHM models, it is recommended to
provide a minimum service clearance of 6” from the top of the
water heater to allow for piping of the top ports. Depending
on the installation, this clearance may need to be substantially
greater than 6”.
NOTE: If you do not provide the minimum clearances shown in
Figure 1 it might not be possible to service the heater without
removing it from the space.
The space must be provided with combustion / ventilation air
openings correctly sized for all other appliances located in the
same space as the heater. The heater cover must be securely
fastened to prevent the heater from drawing air from the
heater room. This is particularly important if the heater is in a
room with other appliances. Failure to comply with the above
warnings could result in substantial property damage, severe
personal injury, or death.
E. Exhaust Vent and Intake Pipe
The heater is rated ANSI Z21.10.3 Category IV (pressurized
vent, likely to form condensate in the vent) and requires a
special vent system designed for pressurized venting.
NOTE: The venting options described here (and further
detailed in the Venting section, this manual) are the lone
venting options approved for this water heater. Failure
to vent the water heater in accordance with the provided
venting instructions will void the warranty.
Failure to vent the water heater properly will result in serious
personal injury or death.
Do not attempt to vent this water heater by any means other
than those described in this manual. Doing so will void the
warranty and may result in severe personal injury or death.
Vents must be properly supported. Heater exhaust and
intake connections are not designed to carry heavy weight.
Vent support brackets must be within 1’ of the heater and
the balance at 4’ intervals. Heater must be readily accessible
for visual inspection for rst 3’ from the water heater. Failure
to properly support vents could result in property damage,
severe personal injury, or death.
The exhaust discharged by this water heater may be very hot.
Avoid touching or other direct contact with the exhaust gases
of the vent termination assembly. Doing so could result in
severe personal injury or death.
LP-179 Rev. 6.7.16
1. Direct Vent of Exhaust and Intake
If installing a direct vent option, combustion air must be drawn
from the outdoors directly into the water heater intake and
exhaust must terminate outdoors. There are three basic direct
vent options detailed in this manual: 1. Side Wall Venting, 2.
Roof Venting, and 3. Unbalanced Venting.
Be sure to locate the heater such that the exhaust vent and
intake piping can be routed through the building and properly
terminated. Dierent vent terminals can be used to simplify
and eliminate multiple penetrations in the building structure
(see Optional Equipment in Venting Section). The exhaust
vent and intake piping lengths, routing, and termination
methods must all comply with the methods and limits given
in the Venting Section, this manual.
When installing a combustion air intake from outdoors, care
must be taken to utilize uncontaminated combustion air. To
prevent combustion air contamination, see Table 2.
2. Indoor Combustion Air in Conned or Unconned Space
This heater requires fresh, uncontaminated air for safe
operation and must be installed in a mechanical room where
there is adequate combustion and ventilating air. NOTE: To
prevent combustion air contamination, see Table 2.
Combustion air from the indoor space can be used if the space
has adequate area or when air is provided through a duct or
louver to supply sucient combustion air based on the water
heater input. Never obstruct the supply of combustion air to
the water heater. If the water heater is installed in areas where
indoor air is contaminated (see Table 2) it is imperative that the
water heater be installed as direct vent so that all combustion
air is taken directly from the outdoors into the water heater
intake connection.
Unconned space is space with volume greater than 50
cubic feet per 1,000 BTU/hr (4.8 cubic meters per kW) of the
total input rating of all fuel-burning appliances installed in
that space. Rooms connected directly to this space through
openings not furnished with doors are considered part of the
space. See Venting Section for details.
Conned space is space with volume less than 50 cubic feet
per 1,000 BTU/hr (4.8 cubic meters per kW) of the total input
rating of all fuel-burning appliances installed in that space.
Rooms connected directly to this space through openings not
furnished with doors are considered part of the space.
When drawing combustion air from inside a conventionally
constructed building to a conned space, such space should
be provided with two permanent openings: one located 6”
(15 cm) below the space ceiling, the other 6” (15cm) above
the space oor. Each opening should have a free area of one
2
square inch per 1,000 BTU/hr (22cm
/kW) of the total input of
all appliances in the space, but not less than 100 square inches
(645cm2).
If the conned space is within a building of tight construction,
air for combustion must be obtained from the outdoors as
outlined in the Venting section of this manual.
When drawing combustion air from the outside into the
mechanical room, care must be taken to provide adequate
freeze protection.
Failure to provide an adequate supply of fresh combustion air can
cause poisonous ue gases to enter the living space, resulting
in severe personal injury or death. To prevent combustion air
contamination, see Table 2.
F. Prevent Combustion Air Contamination
Install intake air piping for the heater as described in the Venting
Section, this manual. Do not terminate exhaust in locations that
can allow contamination of intake air.
Ensure that the intake air will not contain any of the contaminants
in Table 2. Contaminated air will damage the heater, resulting in
possible substantial property damage, severe personal injury, or
death. For example, do not pipe intake air near a swimming pool
or laundry facilities. These areas always contain contaminants.
Products to Avoid
Spray cans containing
uorocarbons
Permanent wave solutions Swimming pools
Chlorinated waxes / cleaners Metal fabrication plants
Chlorine-based swimming pool
chemicals
Calcium chloride used for thawing Refrigeration repair shops
Sodium chloride used for water
softening
Refrigerant leaks Auto body shops
Paint or varnish removers Plastic manufacturing plants
Hydrochloric or Muriatic acid
Cements and glues New building construction
Antistatic fabric softeners used in
clothes dryers
Chlorine-type bleaches, laundry
detergents, and cleaning solvents
Adhesives used to fasten building
products
Table 2 - Products and Areas Likely to Have Contaminants
Areas Likely to Have
Contaminants
Dry cleaning / laundry areas and
establishments
Beauty shops
Photo processing plants
Furniture renishing areas and
establishments
Remodeling areas
Garages and workshops
NOTE: DAMAGE TO THE HEATER CAUSED BY EXPOSURE
TO CORROSIVE VAPORS IS NOT COVERED BY WARRANTY.
(Refer to the limited warranty for complete terms and
conditions.)
G. Removing a Heater from a Common Vent System
Do not install the heater into a common vent with any other
appliance. This will cause ue gas spillage or appliance
malfunction, resulting in possible substantial property damage,
severe personal injury, or death.
Failure to follow all instructions can result in ue gas spillage
and carbon monoxide emissions, causing severe personal injury
or death.
9
LP-179 Rev. 6.7.16
10
When removing an existing heater, follow the steps below.
1. Seal any unused openings in the common venting system.
2. Visually inspect the venting system for proper size and
horizontal pitch to determine if there is blockage, leakage,
corrosion, or other deciencies that could cause an unsafe
condition.
3. If practical, close all building doors, windows, and doors
between the space in which the water heater remains connected
to the common venting system and other spaces in the building.
Turn on clothes dryers and any appliances not connected to
the common venting system. Turn on any exhaust fans, such as
range hoods and bathroom exhausts, at maximum speed. Do
not operate a summer exhaust fan. Close all replace dampers.
4. Place in operation the appliance being inspected. Follow the
lighting instructions. Adjust the thermostat so the appliance will
operate continuously.
5. Test for spillage at the draft hood relief opening after 5
minutes of main burner operation. Use the ame of a match or
candle or smoke from a cigarette.
6. After it has been determined that each appliance remaining
connected to the common venting system properly vents
when tested as outlined, return doors, windows, exhaust fans,
replace dampers, and any other gas burning appliances to their
previous condition of use.
7. Any improper operation of the common venting system
should be corrected to conform to the National Fuel Gas Code,
ANSI Z223.1. When resizing any portion of the common venting
system, the system should approach the minimum size as
determined using the appropriate tables in Appendix G of ANSI
Z223.1.
H. Water Chemistry Requirements
Chemical imbalance of the water supply may aect
eciency and cause severe damage to the water heater
and associated equipment. HTP recommends having water
quality professionally analyzed to determine whether it is
necessary to install a water softener. It is important that the
water chemistry on both the domestic hot water and central
heating sides are checked before installing the water heater,
as water quality will aect the reliability of the system. In
addition, operating temperatures above 135oF will further
accelerate the build-up of lime scale and may shorten the
service life of the water heater. Failure of a water heater due
to lime scale build-up, low pH, or other chemical imbalance IS
NOT covered by the warranty.
Outlined below are water quality parameters that need to be
met in order for the system to operate eciently for many
years.
Water Hardness
Water hardness is mainly due to the presence of calcium and
magnesium salts dissolved in water. The concentration of
these salts is expressed in mg/L, ppm, or grains per gallon
as a measure of relative water hardness. Grains per gallon is
the common reference used in the US water heater industry.
Hardness expressed as mg/L or ppm may be divided by 17.1
to convert to grains per gallon. Water may be classied as
very soft, slightly hard, moderately hard, or hard based on
its hardness number. The minerals in the water precipitate
out as the water is heated and cause accelerated lime scale
accumulation on a heat transfer surface. This lime scale
build-up may result in premature failure of the water heater.
Operating temperatures above 135oF will further accelerate
the build-up of lime scale and may shorten the service life of
the water heater.
Water that is classied as hard and very hard must be softened
to avoid water heater failure.
Figure 2 - CO Warning Label
LP-179 Rev. 6.7.16
CLASSIFICATION MG/L OR PPM GRAINS/GAL
Soft 0 - 17.1 0 - 1
Slightly Hard 17.1 - 60 1 - 3.5
Moderately Hard 60 - 120 3.5 - 7
Hard 120 - 180 7 - 10.5
Very Hard 180 and over 10.5 and over
If the hardness of the water exceeds the maximum level of 7
grains per gallon, the water should be softened to a hardness
level no lower than 5 grains per gallon. Water softened as low
as 0 to 1 grain per gallon may be under-saturated with respect
to calcium carbonate, resulting in water that is aggressive and
corrosive.
pH of Water
pH is a measure of relative acidity, neutrality, or alkalinity.
Dissolved minerals and gases aect water pH. The pH scale
ranges from 0 to 14. Water with a pH of 7 is considered neutral.
Water with pH lower than 7 is considered acidic. Water with a
pH higher than 7 is considered alkaline. A neutral pH (around
7) is desirable for most potable water applications. Corrosion
damage and tank failures resulting from water pH levels
of lower than 6 or higher than 8 ARE NOT covered by
warranty. The ideal pH range for water used in a water heater
is 7.2 to 7.8.
Total Dissolved Solids
Total Dissolved Solids (TDS) is a measurement of all minerals
and solids dissolved in a water sample. The concentration of
TDS is usually expressed in parts per million (ppm).
Water with a high TDS concentration will greatly accelerate
lime and scale formation in the hot water system. Most high
TDS concentrations precipitate out of the water when heated.
This can generate a scale accumulation that will greatly reduce
the service life of the water heater.
The manufacturer of the water heater has no control over
water quality, especially TDS levels in your system. TDS in
excess of 2000 ppm will accelerate lime and scale formation
on the element or the heat exchanger. Water heater failure
due to TDS in excess of 2000 ppm IS NOT covered by warranty.
Failure of a water heater due to lime scale build-up IS NOT
covered by warranty.
Hardness: Less than 7 grains
Chloride levels: Less than 100 ppm
pH levels: 6 - 8
TDS: Less than 2000 ppm
Sodium: Less than 20 mG/L
11
LP-179 Rev. 6.7.16
12
HIGH LIMIT
SAFETY
B
C
D
LEFT SIDE
A
LOW WATER
CUT-OFF
HOT WATER
OUTLET
UPPER TEMP
SENSOR
LOWER TEMP
SENSOR
COLD WATER
INLET
AIR
INTAKE
GAS LINE
F
E
G
H
FRONT
CONDENSATE LINE
EXHAUST VENT
AUX. CONNECTION
TEMP/PRESSURE
RELIEF VALVE
J
RIGHT SIDE
K
PHOENIX WATER HEATER AND SANITIZER BOOSTER DIMENSIONS
MODEL* GAL. A B C D E F G H J K L M
PH100-55/130-55/160-55/199-55 55 23" 52" 45" 5" 14-3/4" 16-1/4" 5-1/4" 1" 45" 34-1/4" 45" 27-1/2"
PH100-80/130-80/160-80/199-80 80 23" 72" 64" 5-3/4" 17" 18-1/2" 7-3/4" 3-1/4" 64" 34-1/4" 64" 29-3/4"
PH100-119/130-119/160-119/199-119 119 27" 74" 66-1/4" 7-1/2" 18-3/4" 21-1/2" 10-1/2" 5" 66-1/2" 38-1/2" 66-1/2" 31"
PH199-55SA 55 23" 52" 45" 5" 14-3/4" 16-1/4" 5-1/4" 1" 45" 34-1/4" 45" 27-1/2"
L
M
PHOENIX WATER HEATER SPECIFICATIONS
MODEL* INPUT MODULATION
AIR INTAKE/
EXHAUST VENT
SIZE
PH100-55 35,000 - 100,000 2" 1" NPT 1" FNPT 3/4" 3/4" 175 LBS. 160
PH130-55 35,000 - 130,000 2" 1" NPT 1" FNPT 3/4" 3/4" 175 LBS 160
PH160-55 40,000 - 160,000 3" 1" NPT 1" FNPT 3/4" 3/4" 175 LBS. 160
PH199-55 40,000 - 199,000 3" 1" NPT 1" FNPT 3/4" 3/4" 175 LBS 160
PH100-80 35,000 - 100,000 2" 1-1/2" NPT 1" FNPT 3/4" 3/4" 235 LBS. 160
PH130-80 35,000 - 130,000 2" 1-1/2" NPT 1" FNPT 3/4" 3/4" 235 LBS 160
PH160-80 40,000 - 160,000 3" 1-1/2" NPT 1" FNPT 3/4" 3/4" 235 LBS. 160
PH199-80 40,000 - 199,000 3" 1-1/2" NPT 1" FNPT 3/4" 3/4" 235 LBS. 160
PH100-119 35,000 - 100,000 2" 1-1/2" NPT 1" FNPT 3/4" 3/4" 405 LBS. 160
PH130-119 35,000 - 130,000 2" 1-1/2" NPT 1" FNPT 3/4" 3/4" 405 LBS. 160
PH160-119 40,000 - 160,000 3" 1-1/2" NPT 1" FNPT 3/4" 3/4" 405 LBS. 160
PH199-119 40,000 - 199,000 3" 1-1/2" NPT 1" FNPT 3/4" 3/4" 405 LBS. 160
INLET/
OUTLET
SIZE
AUXILIARY
CONN.
PHOENIX SANITIZER BOOSTER SPECIFICATIONS
PH-199-55SA 40,000 - 199,000 3" 1" 1" FNPT 3/4" 3/4 175 LBS 184
*ALL DIMENSIONS ARE APPROXIMATE, A SUFFIX OF "LP" DENOTES PROPANE GAS
Figure 3 - Water Heater Dimensions - NOTE: All Dimensions Are Approximate
GAS
LINE
CONN.
SYSTEM
RELIEF
PIPE SIZE
SHIPPING
WEIGHT
MAX.
TEMPERATURE
LIMIT
LP-179-B
09/03/15
LP-179 Rev. 6.7.16
13
Figure 4 - Water Heater Dimensions - NOTE: All Dimensions Are Approximate
BTU/Hr Eciency
100,000
130,000
96%
160,000
199,000
Table 3 - Recovery on Rating Plate is based at 94% Thermal Eciency at 70
(°F) 40 50 60 70 80 90 100 110 120 130 140
(°C) 22 28 33 39 44 50 56 61 67 72 78
GPH 298 240 202 173 152 136 123 110 101 94 88
LPH 1128 908 765 655 575 515 466 416 382 356 333
GPH 384 309 260 222 195 175 158 141 130 120 112
LPH 1454 1170 984 840 738 662 598 534 492 454 424
GPH 470 378 317 271 238 213 192 173 159 147 137
LPH 1779 1431 1200 1026 901 806 727 655 602 556 519
GPH 582 468 392 335 294 263 237 213 196 181 169
LPH 2203 1772 1484 1268 1113 996 897 806 742 685 640
Performance Equations
Rated Input x .9
GPM = Temp Rise (oF) x 500 GPH = GPM x 60
Performance Specications for Phoenix Models
Temperature Rise in Degrees Fahrenheit (F) and Celsius (C)
o
Fahrenheit rise, as required by ANSI
LP-179 Rev. 6.7.16
14
Part 4 - Piping
Failure to follow the instructions in this section WILL VOID the
warranty and may result in property damage, severe personal
injury, or death.
Dielectric unions or galvanized steel ttings must not be used
in a system with this water heater. Doing so WILL VOID the
warranty. Use only copper, brass, or stainless steel ttings.
Teon thread sealant must be used on all connections.
DO NOT pipe this water heater with black iron, galvanized
steel, steel, or lead pipe. Doing so will result in premature
product failure and property damage, and WILL VOID the
warranty.
A. Heater Plumbing
Use two wrenches when tightening water piping at heater.
Use one wrench to prevent the heater return or supply line
from turning. Failure to prevent piping connections from
turning could cause damage to heater components.
The heater control module uses temperature sensors
to provide both high limit protection and modulating
temperature control. The control module also provides low
water protection by sensing the water level in the tank. Some
codes / jurisdictions may require additional external controls.
The domestic water connections must be installed in
accordance to all local and national plumbing codes, or any
applicable standard which prevails. The inlet (cold) and outlet
(hot) ports are 1” on 55 gallon models, and 1 1/2” on 80 and 119
gallon models.
On the cold inlet, install a 1” brass tee on 55 gallon models, or
a 1 1/2” tee on 80 and 119 gallon models. On the run of the 1”
brass tee, install a 1” brass drain cock or equivalent with pipe
sealant compound. In the branch of the 1” or 1 1/2” brass tee,
install a copper male adapter to match your copper plumbing
system. For convenience, it is recommended to install a sweat
shut-o valve and a union in the cold inlet piping and hot outlet
to ease future servicing. If there is a backow preventer or any
type of a no return valve in the system, install an additional
tee here, suitable for a potable hot water expansion tank.
In the hot outlet, install a suitable adapter to match the
copper tubing of the plumbing system. A thermal trap or heat
trap loop may be installed here to provide additional energy
savings and prevent the thermal siphoning of domestic hot
water.
B. Auxiliary Connections
The auxiliary connections are additional connections for a
recirculation connection, air handlers, plate exchangers, or
other devices that supply hot water. These connections must
be installed in accordance with all local and national codes or
any applicable standard that prevails. Auxiliary connections
are 1” on all models. Never use dielectric unions or galvanized
steel ttings. Use only copper or brass ttings. Sealant must
be used on all connections. The top port is the outlet and the
bottom port is the inlet.
Never connect auxiliary connections to any system that uses
glycol or other solutions formulated for hydronic systems.
These auxiliary connections are to be used only in a potable
water system. Failure to follow this warning could result in
serious injury or death.
C. Backow Preventer
Use a backow preventer specically designed for water heater
installations. This valve should be installed on the cold water ll
supply line per local codes.
D. Potable Expansion Tank
A potable hot water expansion tank is required to oset heated
water expansion. In most city plumbing systems, the water
meter has a no return or back ow device built into the system to
prevent back owing of water into city mains. Some local codes
require back ow preventers on all incoming water supplies. The
hot water expansion tank must be listed for potable water use.
The expansion tank should be located on the cold inlet piping
close to the water heater.
Expansion Tank and Make-Up Water
1. Ensure that the expansion tank is sized to correctly handle
heater and system water volume and temperature.
Undersized expansion tanks cause system water to be lost from
the relief valve, causing make-up water to be added. Eventual
heater failure can result due to excessive make-up water
addition. SUCH FAILURE IS NOT COVERED BY WARRANTY.
The expansion tank must be suitable for hot potable water
systems.
2. The expansion tank must be located as shown in Applications,
this manual, or following recognized design methods. See
expansion tank manufacturer’s instructions for details.
E. Temperature and Pressure Relief Valve
Overheated water and high pressures can cause water tank
explosion. A properly sized temperature and pressure relief
valve must be installed in the opening provided on the water
heater. Failure to install a properly sized temperature and
pressure relief valve could result in explosion and property
damage, serious injury, or death.
To avoid water damage or scalding due to relief valve operation:
• Discharge line must be connected to relief valve outlet
and run to a safe place of disposal. Terminate the
discharge line in a manner that will prevent possibility of
severe burns or property damage should the relief valve
discharge.
• Discharge line must be as short as possible and the same
size as the valve discharge connection throughout its
entire length.
• Discharge line must pitch downward from the valve
and terminate at least 6” above the oor drain, making
discharge clearly visible.
• The discharge line shall terminate plain, not threaded,
with a material serviceable for temperatures of 375oF or
greater.
• Do not pipe discharge to any location where freezing
LP-179 Rev. 6.7.16
15
could occur.
• No valve may be installed between the relief valve and
heater or in the discharge line. Do not plug or place any
obstruction in the discharge line.
• Test the operation of the relief valve after lling and
pressurizing the system by lifting the lever. Make sure
the valve discharges freely. If the valve fails to operate
correctly, immediately replace with a new properly rated
relief valve.
• Test T&P valve at least once annually to ensure the
waterway is clear. If valve does not operate, turn the
heater “o” and call a plumber immediately.
• Take care whenever operating relief valve to avoid
scalding injury or property damage.
FAILURE TO COMPLY WITH THE ABOVE GUIDELINES
COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION,
RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY
DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.
Do not thread a cap or plug into the relief valve or relief valve
line under any circumstances! Explosion and property damage,
serious injury, or death may result.
RE-INSPECTION OF T&P RELIEF VALVES: T&P valves should
be inspected AT LEAST ONCE EVERY THREE YEARS, and
replaced if necessary, by a licensed plumbing contractor or
qualied service technician to ensure that the product has not
been aected by corrosive water conditions and to ensure that
the valve and discharge line have not been altered or tampered
with illegally. Certain naturally occuring conditions may corrode
the valve and its components over time, rendering the valve
inoperative. Such conditions can only be detected if the valve
and its components are physically removed and inspected. Do
not attempt to conduct an inspection on your own. Contact
your plumbing contractor for a re-inspection to assure continued
safety.
FAILURE TO RE-INSPECT THE T&P VALVE AS DIRECTED
COULD RESULT IN UNSAFE TEMPERATURE AND/OR
PRESSURE BUILD-UP WHICH CAN RESULT IN PROPERTY
DAMAGE, SERIOUS PERSONAL INJURY, OR DEATH.
F. Scalding
This water heater can
deliver scalding water.
Be careful whenever
using hot water to
avoid scalding injury.
Certain appliances
such as dishwashers
and automatic clothes
washers may require
increased water
temperatures. By
setting the thermostat
on this heater to obtain
the increased water
temperature required
by these appliances you
may create the potential
for scald injury.
To protect against injury, install a mixing valve in the
water system. This valve will reduce point of use discharge
temperatures by mixing cold and hot water in branch supply
lines. Such valves are available from your local plumbing
supplier.
Table 4 details the relationship of water temperature and
time with regard to scald injury and may be used as a guide
in determining the safest water temperature for your
applications.
An ASSE 1017 or ASSE 1070 temperature limiting or mixing
valve is recommended in installations servicing disabled or
elderly persons, or children. Mixing valves do not eliminate
the risk of scalding.
To avoid scalding:
• Set the water heater set point temperature as low as
possible.
• Feel water before bathing or showering.
• If thermostatic valves are required, use devices
specically designed for such purpose. Install these
devices in accordance with instructions provided by
the manufacturer.
Failure to install a temperature limiting or mixing valve and
follow these instructions could result in property damage,
severe personal injury, or death due to scalds.
Approximate Time / Temperature Relationships in Scalds
o
120
F More than 5 minutes
o
F 1 1/2 to 2 minutes
125
o
F About 30 seconds
130
o
F About 10 seconds
135
o
F Less than 5 seconds
140
o
F Less than 3 seconds
145
o
F About 1 1/2 seconds
150
o
F About 1 second
155
Table 4 - Approximate Time / Temperature Relationships in Scalds
G. Filling the Heater
The water heater must be full of water and the system fully
purged BEFORE powering the water heater. When lling the
water heater, open a hot water tap to release air in the tank
and piping. All air has been purged from the system when
water runs freely from the faucets.
Applying power to the water heater when it is not full of water
will damage the heat exchanger, and could result in property
damage, serious personal injury, or death. Such damages
ARE NOT covered by water heater warranty.
• Make certain the drain valve is completely closed.
• Open the shut-o valve in the cold water supply line.
• Open the hot water faucets to allow air to vent from
the heater and piping.
• Allow sucient time for the heater to completely ll
with water.
LP-179 Rev. 6.7.16
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