HTP EVC115 User Manual

Everlast

California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

This manual must only be used by a qualified heating installer/service technician. Read all instructions in this manual before installing. Perform steps in the order given. Failure to comply could result in substantial property damage, severe personal injury, or death.

NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.

Commercial Electric

Water Heater

USE AND CARE MANUAL

INSTALLATION

START-UP

MAINTENANCE

PARTS

Everlast Commercial Models

EVC010 / 015 / 020 / 030

040 / 050 / 080 / 115

NOTICE: HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature.

The surfaces of these products contacted by consumable water contain less than 0.25% lead by weight, as required by the Safe Drinking Water Act, Section 1417.

120 Braley Rd. P.O. Box 429 East Freetown, MA 02717-0429 www.htproducts.com

LP-379 REV. 3.25.14

The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels, or to important product information.

DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property

damage.

NOTICE

NOTICE is used to address practices not related to personal injury.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, basic safety precautions to reduce the risk of fire, electric shock, or injury to persons should be followed, including:

1. READ ALL INSTRUCTIONS BEFORE USING THIS WATER HEATER.

2. This water heater must be grounded. Connect only to a properly grounded outlet. See Part 4 – Heater Wiring, this manual, for grounding details.

3. Install or locate this water heater only in accordance with the provided installation instructions.

4. Use this water heater only for its intended use as described in this manual.

5. Do not use an extension cord set with this water heater. If no receptacle is available adjacent to the water heater, contact a qualified electrician to have one properly installed.

6. As with any appliance, close supervision is necessary when used by children.

7. Do not operate this water heater if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.

8. This water heater should be serviced only by qualified service personnel. Contact the water heater installer or a qualified service agency for examination, repair, or adjustment.

SAVE THESE INSTRUCTIONS

FOREWORD

This manual is intended to be used in conjunction with other literature provided with the electric water heater. This includes all related control information. It is important that this manual, all other documents included with this system, and additional publications be reviewed in their entirety before beginning any work.

Installation should be made in accordance with the regulations of the Authority Having Jurisdiction, local code authorities, and utility companies which pertain to this type of water heating equipment.

Authority Having Jurisdiction (AHJ) – The Authority Having Jurisdiction may be a federal, state, local government, or individual such as a fire chief, fire marshal, chief of a fire prevention bureau, labor department or health department, building official or electrical inspector, or others having statutory authority. In some circumstances, the property owner or his/her agent assumes the role, and at government installations, the commanding officer or departmental official may be the AHJ.

NOTE: HTP, Inc. reserves the right to modify product technical specifications and components without prior notice.

LP-379 REV. 3.25.14

FOR THE INSTALLER

This water heater must be installed by qualified and licensed personnel. The installer should be guided by the instructions furnished with the water heater, and with local codes and utility company requirements.

INSTALLATIONS MUST COMPLY WITH:

Local, state, provincial, and national codes, laws, regulations and ordinances. The latest version of the National Electrical Code, NFPA No. 70.

TABLE OF CONTENTS

PART 1 – GENERAL SAFETY INFORMATION .......................................................................................................................... 4

A. PRECAUTIONS .......................................................................................................................................................................... 4

B. WHEN SERVICING THE WATER HEATING SYSTEM .............................................................................................................. 4

C. HEATER WATER ....................................................................................................................................................................... 5

D. INSTALLATIONS IN THE STATE OF CALIFORNIA .................................................................................................................. 5

E. WATER CHEMISTRY ................................................................................................................................................................. 5

PART 2 – PREPARE THE WATER HEATER ............................................................................................................................. 5

A. WHAT’S IN THE BOX ................................................................................................................................................................. 5

B. SPECIFICATIONS AND PERFORMANCE RATINGS ................................................................................................................ 6

C. LOCATING THE WATER HEATER ............................................................................................................................................ 7

PART 3 – HEATER PIPING ......................................................................................................................................................... 9

A. INSTALLING ELECTRIC ELEMENTS ........................................................................................................................................ 9

B. PLUMBING ................................................................................................................................................................................. 9

C. THERMAL EXPANSION ........................................................................................................................................................... 10

D. CONDENSATION ..................................................................................................................................................................... 10

E. INSULATION BLANKETS ......................................................................................................................................................... 10

F. TEMPERATURE AND PRESSURE RELIEF VALVE ................................................................................................................ 10

G. FILLING THE HEATER ............................................................................................................................................................ 11

H. SCALDING ............................................................................................................................................................................... 11

I. INSTALLATION DIAGRAMS ...................................................................................................................................................... 12

PART 4 – HEATER WIRING ...................................................................................................................................................... 15

PART 5 – INSTALLATION CHECKLIST ................................................................................................................................... 18

PART 6 – OPERATING THE HEATER...................................................................................................................................... 18

A. COMBINATION THERMOSTAT AND HIGH LIMIT CONTROL (ECO) ..................................................................................... 18

B. THERMOSTAT ADJUSTMENT AND ECO RESET .................................................................................................................. 18

C. HEATING ELEMENT REPLACEMENT PROCEDURE ............................................................................................................ 19

PART 7 – MAINTENANCE ........................................................................................................................................................ 20

PART 8 – TROUBLESHOOTING .............................................................................................................................................. 22

SERVICE PARTS ................................................................................................................................................................................................... 23

NOTES ................................................................................................................................................................................................................... 25

LP-379 REV. 3.25.14

INSTALLER – Read all instructions in this manual before installing. Perform steps in the order given.

USER – This manual is for use only by a qualified heating installer/service technician. Have this water heater serviced/inspected by a qualified service technician annually.

FAILURE TO ADHERE TO THE GUIDELINES ON THIS PAGE AND HAVE THIS WATER HEATER SERVICED/INSPECTED ANNUALLY CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

NOTE: If the heater is exposed to the following, do not operate until all corrective steps have been made by a qualified serviceman:

 FIRE  DAMAGE  WATER

Any claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee.

DO NOT USE THIS WATER HEATER IF ANY PART HAS BEEN SUBMERGED IN WATER. Immediately call a qualified service technician. The water heater MUST BE replaced if it has been submerged. Attempting to operate a water heater that has been submerged could create numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release of mold, bacteria, or other harmful particulates into the air. Operating a previously submerged water heater could result in property damage, severe personal injury, or death.

NOTE: Water heater damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty.

Be sure to disconnect electrical power before performing service. Failure to do so could result in an electrical shock, property damage, serious personal injury, or death.

This water heater is not designed or intended for use in space heating applications. Failure of a water heater due to unapproved use IS NOT covered by the warranty.

High heat sources (sources generating heat 100oF / 37oC or greater, such as stove pipes, space heaters, etc.) may damage plastic components of the water heater as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to keep a minimum clearance of 8” from high heat sources. Observe heat source manufacturer instructions, as well as local, state, provincial, and national codes, laws, regulations and ordinances when installing this water heater and related components near high heat sources.

HTP CUSTOMER INSTALLATION RECORD FORM ............................................................................................................................................. 26

Commercial Limited Warranty ................................................................................................................................................................................. 27

PART 1 – GENERAL SAFETY INFORMATION

A. PRECAUTIONS

This water heater is approved for indoor installations only. Clearance to combustible materials: 0” top, bottom, sides and back. Heater must have room for service: 24” front, 6” from top of tank, and 6” sides are minimum recommended service clearances. (A combustible door or removable panel is acceptable front clearance.) This water heater has been approved for closet installation, and installation on combustible flooring. Do not install this water heater directly on carpeting.

NOTE: When inquiring about service or troubleshooting, reference the model and serial numbers from the water heater rating label.

B. WHEN SERVICING THE WATER HEATING SYSTEM

 To avoid electric shock, disconnect electrical supply before performing maintenance.  To avoid severe burns, allow heater to cool before servicing.

LP-379 REV. 3.25.14

California Law requires that residential water heaters must be braced, anchored, or strapped to resist falling or horizontal displacement due to earthquake motions. For residential water heaters up to 52 gallon capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814, or you may call 916-324-5315, or ask a water heater dealer. However, applicable local codes shall govern installation. For residential water heaters of a capacity greater than 52 gallons, consult the local building jurisdiction for acceptable bracing procedures.

Failure of electric elements due to lime scale build-up on the heating surface, low pH, or other imbalance IS NOT covered by the warranty.

UNCRATING HEATER – Any claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee. Remove all sides of the shipping crate to allow the heater to be moved into its installation location.

COLD WEATHER HANDLING – If the heater has been stored in a very cold location (BELOW 0oF) before installation, handle with care until the plastic components come to room temperature.

C. HEATER WATER

 Do not use petroleum-based cleaning or sealing compounds in a water heating system. Gaskets and seals in the system may

be damaged. This can result in substantial property damage.

 Do not use “homemade cures” or “heater patent medicines”. Damage to heater, substantial property damage, and/or serious

personal injury may result.

D. INSTALLATIONS IN THE STATE OF CALIFORNIA

E. WATER CHEMISTRY

 Sodium less than 20mGL.  Water pH between 6.0 and 8.0

o Maintain water pH between 6.0 and 8.0. Check with litmus paper or have it chemically analyzed by water treatment

company.

o If the pH differs from above, consult local water treatment company for treatment needed.

 Hardness less than 12 grains

o Consult local water treatment companies for unusually hard water areas (above 12 grains hardness).

 Chlorine concentration less than 100 ppm

o Using chlorinated fresh water should be acceptable as levels are typically less than 5 ppm. o Do not connect the water heater to directly heat swimming pool or spa water. o Do not fill water heater or operate with water containing chlorine in excess of 100 ppm.

Hardness: 12 grains Chloride levels: 100 ppm pH levels: 6-8 TDS: 2000 ppm Sodium: 20 mGL

PART 2 – PREPARE THE WATER HEATER

A. WHAT’S IN THE BOX

Also included with the water heater:

 Combination Inlet and Drain Valve (Drain Valve ONLY on 30-50-80-115 Gallon Models)  Temperature and Pressure Relief Valve  Insulation  Cover with Screws  Installation Manual and Warranty

NOTE: Electric elements are not included. See Table 2 for a list of available element kits.

LP-379 REV. 3.25.14

SPECIFICATIONS AND DIMENSIONS

WATER TEMPERATURE RATINGS

MODELS

STORAGE

CAPACITY

(GAL)

A B C

SHIPPING

WEIGHT

(LBS EST.)

HOT /

COLD

WATER

INLETS

MINIMUM

DELIVERED

TEMP.

MAXIMUM

DELIVERED

TEMP.

HIGH

TEMP.

LIMIT

EVC010

4 ½”

10 ¼”

17 ½”

19 ½”

¾” NPT

120oF

(48.8 C)

179.9oF (82.1 C)

200oF

(93.3 C)

EVC015

16 ¼”

23 ½”

EVC020

21 ¾”

29”

EVC030

5 ¾”

44 ¼”

42 ¼”

EVC040

56 ½”

54 ¼”

104

EVC050

66 ¾”

118

EVC080

6 ½”

60”

69”

23 ¼”

151

EVC115

115

7 ¼”

60 ¼”

70 ½"

27”

224

B. SPECIFICATIONS AND PERFORMANCE RATINGS

Table 1 – Specifications and Dimensions – See Table 2 for a Listing of Available Elements

LP-379 REV. 3.25.14

Figure 1 – LP-379-J

GALLONS

# ELEMENTS

AVAILABLE

WATTAGE

VOLTAGE (ELEMENT KIT PART #)

120

208

240

277

10, 15, 20

1,500

A1X015N

B1X015N

C1X015N

D1X015N

2,000

A1X020N

B1X020N

C1X020N

D1X020N

2,500

A1X025N

B1X025N

C1X025N

D1X025N

3,000

A1X030N

B1X030N

C1X030N

D1X030N

3,500

B1X035N

C1X035N

D1X035N

4,000

B1X040N

C1X040N

D1X040N

4,500

B1X045N

C1X045N

D1X045N

5,000

B1X050N

C1X050N

D1X050N

30, 40, 50,

80, 115

6,000

B2W060N

C2W060N

D2W060N

7,000

B2W070N

C2W070N

D2W070N

8,000

B2W080N

C2W080N

D2W080N

9,000

B2W090N

C2W090N

D2W090N

10,000

B2W100N

C2W100N

D2W100N

11,000

C2W110N

D2W110N

12,000

C2W120N

D2W120N

FULL LOAD CURRENT IN AMPS

GALLONS

INPUT

WATTAGE

# OF

THERMOSTATS

120 volts

208 volts

240 volts

277 volts

Single Phase

10, 15, 20

1,500 1 13 8 7

2,000

10 9 8

2,500

3,000

3,500 - 17

4,000

4,500

5,000

30, 40, 50,

80, 115

6,000

7,000

8,000

9,000

10,000

11,000

12,000

Locate the water heater where any leakage from the relief valve, related piping, tank, or connections will not result in damage to surrounding areas or lower floors of the building. The water heater should be located near a floor drain, or installed in a drain pan. HTP WILL NOT be held liable for leakage damages.

Incorrect ambient conditions can lead to damage to the heating system and put safe operation at risk. Ensure that the installation location adheres to the information included in this manual. Failure to do so could result in property damage, serious personal injury, or death.

Failure of water heater or components due to incorrect operating conditions IS NOT covered by product warranty.

Table 2 – Listing of Elements and Corresponding Voltages / Wattages / Amperages

C. LOCATING THE WATER HEATER

1. Installation Area (Mechanical Room) Operating Conditions

 Ensure ambient temperatures are higher than 32oF/0oC and lower than 104oF/40oC.  Avoid continuously high levels of humidity

LP-379 REV. 3.25.14

The service life of the water heater’s exposed metallic surfaces, such as the junction box, is directly influenced by proximity to damp and salty marine environments. In such areas, higher concentration levels of chlorides from sea spray coupled with relative humidity can lead to degradation of water heater components.

This water heater is certified for indoor installations only. Do not install the water heater outdoors. Outdoor installations ARE NOT covered by warranty. Failure to install this water heater indoors could result in substantial property damage, severe personal injury, or death.

This water heater must not be located near flammable liquids such as gasoline, butane, liquefied propane, adhesives, solvents, paint thinners, etc., as the controls of this water heater could ignite these vapors and cause an explosion, resulting in property damage, severe personal injury, or death.

 Never close existing ventilation openings

2. Check for nearby connections to:

 System water piping  Electrical power

Choose a location for the water heater as centralized to the piping system as possible.

3. Check area around water heater. Remove any combustible materials, gasoline, and other flammable liquids.

4. If the water heater is to replace an existing water heater, check for and correct any existing system problems, such as:

 System leaks  Location that could cause the system and water heater to freeze and leak.  Incorrectly-sized expansion tank

5. All piping should be insulated. Additionally, place the water heater so that the drain, controls, and inlets/outlets are easily accessible. If you do not provide the minimum clearances shown, it might not be possible to service the heater without removing it from the space. NOTE: When installing in a zero clearance location, it may not be possible to read or view some product labeling. It is recommended to

make note of the water heater model and serial number.

6. This water heater must be installed vertical on a level surface.

Figure 2 – Recommended Service Clearances

LP-379 REV. 3.25.14

This water heater DOES NOT ship with installed heating elements. A separate element kit must be acquired (see Table 2 for a list of element kits). NOTE: Piping and filling this water heater WITHOUT installing an element kit will result in a leakage of water, property damage, and possible personal injury. Damages due to such a condition WILL VOID the warranty. HTP, Inc. is not liable for any damages caused by such a condition.

Carefully review Table 2 and ensure the heating element kit is compatible with your water heater. Failure to ensure element to water heater compatibility could result in operation issues, and/or premature element or water heater failure. Such failures ARE NOT COVERED by warranty.

DO NOT install generic heating elements in this water heater. Only HTP heating elements are approved for use with this water heater. Failure to follow this warning will result in premature product failure and VOID the warranty.

Failure to ensure the water heater is not powered before attempting to install heating elements will result in property damage, severe personal injury, or death due to electric shock.

Dielectric unions or galvanized steel fittings must not be used in a system with this water heater. Doing so WILL VOID the warranty. Use only copper, brass, or stainless steel fittings. Teflon thread sealant must be used on all connections.

Figure 3 – Heating Element Detail

PART 3 – HEATER PIPING

A. INSTALLING ELECTRIC ELEMENTS

STEP #1 – Ensure the water heater is not powered when installing electric elements.

STEP #2 – Ensure the thread and opening are completely free of debris. Use a nylon brush to clear away any debris.

STEP #3 – Put a small amount of NSF approved lubricant and sealant on the O-Ring.

STEP #4 – Screw the element clockwise into tank, and tighten with a 1 ½” socket wrench or specialized electric element tool. Be sure O-ring seats properly.

NOTE: REPEAT STEPS 2 – 4 FOR MULTIPLE ELEMENTS

STEP #5 – After piping and plumbing the water heater, fill the tank with cold water. STEP #6 – Pressure check the tank for leaks around the elements. If no leaks are found, connect wires from the element to the

thermostat. See Part 4, Heater Wiring, for wiring diagrams. STEP #7 – Element installations are complete.

B. PLUMBING

It is mandatory that all plumbing be done in accordance with federal, local, and state plumbing codes and practices. Failure to properly install the water heater WILL VOID the warranty. It is also necessary to use both thread tape and pipe dope on all mechanical plumbing connections.

Use unions on the hot and cold water connections, so that the heater may be easily disconnected for servicing when necessary.

LP-379 REV. 3.25.14

If local codes require external application of insulation blanket kits the manufacturer’s instructions included with the kit must be carefully followed.

In addition, pay careful attention to the following so as not to restrict the proper function and operation of the water heater:

 Do not cover the operating or warning labels attached to the water heater or attempt to relocate them on the exterior of the

insulation blanket.

 Do not apply insulation to the top of the water heater. This could interfere with the safe operation of the electrical junction box.  Do not cover the jacket access panel(s) to the thermostat(s) and heating element(s), or temperature and pressure relief valve.  Inspect the insulation blanket frequently.

Failure to follow these instructions could result in substantial property damage, severe personal injury, or death.

1. On 10, 15, and 20 gallon models, install a shut-off valve and the combination inlet / drain valve to the inlet connection near the bottom of heater. On all other models, install a shut-off valve on the inlet connection on the top of heater. Connect the cold water supply line to the shut-off valve. Refer to Piping Detail, Figure 4.

2. Connect hot water line to the connection marked “HOT” on the top of the heater.

3. An opening is provided near the top of the heater for installation of a Temperature and Pressure Relief Valve (T&P Valve).

4. On 30, 40, 50, 80, and 115 gallon models, install a drain valve in the opening provided on the bottom of the water heater.

C. THERMAL EXPANSION

A check valve may be installed in the cold water inlet line as a separate backflow preventer, or may be part of a pressure reducing valve, water meter, or water softener. An “open water system” refers to a system without a check valve. A “closed water system” refers to a system with a check valve installed in the cold water inlet line.

As water is heated, it expands in volume and increases pressure within the water system. This action is referred to as “thermal expansion”. In an open water system, expanding water which exceeds the capacity of the system flows back into the city main where

pressure is easily dissipated. A closed water system prevents expanding water from flowing back into the city main. The resulting thermal expansion can rapidly

increase pressure in the water heater and system piping. This rapid pressure increase can exceed the safety setting of the relief valve, causing it to operate during each heating cycle. This rapid and repeated expansion and contraction of components in the system can cause premature failure of system components, including the relief valve and possibly the water heater. Replacing the relief valve will not correct thermal expansion.

A potable hot water expansion tank is required to offset thermal expansion. Expansion tanks are designed with an air cushion built in that compresses as system pressure increases, thereby relieving the overpressure condition and eliminating repeated operation of the relief valve. This expansion tank should be installed in the cold water line between the water heater and the check valve, and must be sized for the entire water volume of the hot water system. See Figure 3.

Other methods of controlling thermal expansion are available. Check with the local water utility to determine if a check valve exists in the cold water inlet line. Contact your installing contractor, water supplier, or plumbing inspector for additional information regarding thermal expansion.

D. CONDENSATION

Condensation can form on the water heater when it is first filled with water, and may also occur with a heavy water draw and very cold inlet water temperature. This condition is not unusual and will disappear as the water becomes heated. However, if the condensation should continue, examine the piping and fittings for possible leaks.

E. INSULATION BLANKETS

Insulation blankets for external use on electric water heaters are not necessary with this water heater. An insulation blanket is meant to reduce the standby heat loss encountered with storage tank heaters. This water heater meets or exceeds National Appliance Energy Conservation Act standards with respect to insulation and standby loss requirements, thus making an insulation blanket unnecessary.

The manufacturer’s warranty does not cover any damage or defect caused by installation, attachment, or use of any type of energy saving or other unapproved devices (other than those authorized by the manufacturer) into, onto, or in conjunction with the water heater. The use of unauthorized energy saving devices may shorten the life of the water heater and endanger life and property. The manufacturer disclaims any responsibility for any losses or injuries resulting from the use of such unauthorized devices.

F. TEMPERATURE AND PRESSURE RELIEF VALVE

NOTE: For protection against excessive pressures and temperatures in this water heater, install temperature and pressure protective equipment as required by local codes, but not less than a combination T&P valve meeting the requirements for Relief Valves and

LP-379 REV. 3.25.14

To avoid water damage or scalding due to relief valve operation:

 Discharge line must be connected to relief valve outlet and run to a safe place of disposal. Terminate the discharge line in a

manner that will prevent possibility of severe burns or property damage should the relief valve discharge.

 Discharge line must be as short as possible and the same size as the valve discharge connection throughout its entire length.  Discharge line must pitch downward from the valve and terminate at least 6” above the floor drain, making discharge clearly

visible.

 The discharge line shall terminate plain, not threaded, with a material serviceable for temperatures of 375oF or greater.  Do not pipe discharge to any location where freezing could occur.  No shutoff valve may be installed between the relief valve and heater or in the discharge line. Do not plug or place any

obstruction in the discharge line.

 Test the operation of the relief valve after filling and pressurizing the system by lifting the lever. Make sure the valve

discharges freely. If the valve fails to operate correctly, immediately replace with a new properly rated relief valve.

 Test T&P valve at least once annually to ensure the waterway is clear. If valve does not operate, turn the heater “off” and call

a plumber immediately.

 Take care whenever operating relief valve to avoid scalding injury or property damage.

FAILURE TO COMPLY WITH THE ABOVE GUIDELINES COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION, RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

Do not thread a cap or plug into the relief valve under any circumstances! Explosion and property damage, serious injury, or death may result.

This water heater DOES NOT ship with installed heating elements. A separate element kit must be acquired (see Table 2 for a list of element kits). NOTE: Piping and filling this water heater WITHOUT installing an element kit will result in a leakage of water and possible personal injury. Damages due to such a condition WILL VOID the warranty. HTP, Inc. is not liable for any damages caused by such a condition.

When filling the water heater, open a hot water tap to release air in the tank and piping. The tank must be full of water before the heater is turned on. Failure to ensure the water heater is full before turning it on will result in damage to the water heater, and could result in property damage. Such damages ARE NOT covered by water heater warranty.

APPROXIMATE TIME / TEMPERATURE RELATIONSHIPS IN SCALDS

120oF

More than 5 minutes

125oF

1 ½ to 2 minutes

130oF

About 30 seconds

135oF

About 10 seconds

140oF

Less than 5 seconds

145oF

Less than 3 seconds

150oF

About 1 ½ seconds

155oF

About 1 second

Table 3

Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22B / CSA 4.4-M99, by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment and materials. This valve must be marked with a maximum set pressure not to exceed the marked maximum working pressure of the water heater. Install the T&P valve into the opening provided and marked for this purpose on the water heater so that discharge water from the valve will not come in contact with any live electrical parts.

G. FILLING THE HEATER

 Make certain that the field installed drain valve is completely closed.  Open the shut-off valve in the cold water supply line.  Open the hot water faucets to allow air to vent from the heater and piping.  Allow sufficient time for the heater to completely fill with water.  Verify elements are installed correctly. Check for leaks.

H. SCALDING

LP-379 REV. 3.25.14

A temperature limiting or mixing valve is not entirely necessary, but recommended in installations servicing disabled or elderly persons, or children. Take extreme caution to avoid scalding when temperature limiting or mixing valves are not used.

This heater can deliver scalding water. Be careful whenever using hot water to avoid scalding injury. Certain appliances, such as dishwashers and automatic clothes washers may require increased water temperature. By setting the thermostat on this heater to obtain the increased water temperature required by these appliances, you may create the potential for scald injury.

To protect against injury, you should install a mixing valve in the water system. This valve will reduce point of discharge temperature by mixing cold and hot water in branch supply lines. Such valves are available from your local plumbing supplier.

Table 3 details the relationship of water temperature and time with regard to scald injury and may be used as a guide in determining the safest water temperature for your applications.

I. INSTALLATION DIAGRAMS

Figure 4 – Piping Detail for EVC010, EVC015, and EVC020 Models - NOTE: Drawing is meant only to demonstrate system

piping concept. The installer is responsible for all equipment and detailing required by local codes.

LP-379 REV. 3.25.14

Figure 5 – Mobile Home and Point of Use Piping Detail for EVC010, EVC015, and EVC020 Models - NOTE: Drawing is meant only to demonstrate system piping concept. The installer is responsible for all equipment and detailing required by local codes.

LP-379 REV. 3.25.14

Figure 6 – Piping Detail for EVC030, EVC040, and EVC050 Models - NOTE: Drawing is meant only to demonstrate system piping concept. The installer is responsible for all equipment and detailing required by local codes.

NOTE: Heat traps are optional.

LP-379 REV. 3.25.14

Tank must be full of water before power is turned on. Heating elements will be damaged if energized for even a short time while tank is dry. Failures due to “dry-firing” are NOT covered by warranty.

Figure 7 – Piping Detail for EVC080 and EVC115 Models - NOTE: Drawing is meant only to demonstrate system piping concept. The installer is responsible for all equipment and detailing required by local codes.

PART 4 – HEATER WIRING

This unit is factory wired to a junction box on top of the water heater for field wiring connection. These heaters are equipped and wired for the maximum possible input allowable (see Table 2 for listing of inputs and amperage requirements). The voltage requirement and dedicated wattage load for the heater is specified by the separate element kit, purchased separately and not included with this water heater. Consult your local power company to determine if your electrical service is adequate for the additional load of the heater.

LP-379 REV. 3.25.14

Refer to the wiring diagrams below for field connections. All wiring must conform to local code and the National Electric Code, and should be done by a qualified licensed electrician or the local electric utility. Grounding can be accomplished by using approved conduit and fittings or other approved conductive material. A grounding wire is provided on the junction bracket. This grounding wire must be used in the installation.

Figure 8 – Single Element Model Wiring Detail for EVC010, EVC015, and EVC020 Models ONLY

LP-379 REV. 3.25.14

Be sure to ground the water heater. The preferred way to ground is with rigid metal conduit between the main panel and the water heater junction box with approved end fittings (check codes on the use of flexible conduit). If making a separate ground, a green ground wire is provided in the water heater junction box. Replace the junction box cover and insulation after you have made the wiring connections.

Figure 9 – Dual Element Model Wiring Detail for EVC030, EVC040, EVC050, EVC080, and EVC115 Models ONLY

LP-379 REV. 3.25.14

WATER HEATER LOCATION

YES

Close to area of heated water demand

Indoors and protected from freezing temperatures

Area free of flammable vapors

Provisions made to protect area from water damage

Sufficient room to service heater

WATER SUPPLY

YES

Water heater completely filled with water

Air purged from water heater and piping

Water connections tight and free of leaks

RELIEF VALVE

YES

Temperature and Pressure Relief Valve properly installed and discharge line run to open drain

Discharge line protected from freezing

WIRING

YES

Power supply voltage agrees with water heater rating plate

Branch circuit wire and fusing or circuit breaker of proper size

Electrical connections tight and unit properly grounded

The cause of the high temperature condition must be investigated by a qualified service technician and corrective action must be taken BEFORE placing the water heater back in service. Failure to do so could result in property damage, severe personal injury, or death.

Failure to disconnect power from water heater before attempting to adjust or reset the thermostat(s) will result in property damage, severe personal injury, or death due to electric shock.

Figure 10 – Detail of Steps 2 - 4

PART 5 – INSTALLATION CHECKLIST

Table 4 – Installation Checklist

PART 6 – OPERATING THE HEATER

After water and electrical connections have been made and tank is filled with water, turn on power to heater. The heater is now in operation.

A. COMBINATION THERMOSTAT AND HIGH LIMIT CONTROL (ECO)

Each water heater thermostat is a combination Thermostat – High Limit Control (ECO). Thermostats are located above the heating elements. If for any reason the water temperature becomes excessively high, the ECO breaks the circuit to the heating element. Once the switch opens, it must be reset manually. However, THE CAUSE OF THE OVER TEMPERATURE CONDITION MUST BE CORRECTED FIRST.

B. THERMOSTAT ADJUSTMENT AND ECO RESET

There are two thermostats on dual element heaters and one for point of use units. If temperature adjustment is necessary, TURN OFF POWER TO HEATER, remove black access cover and insulation. The thermostat protective cover should NOT be removed. Set temperature indicator to desired temperature. Replace insulation and the black access cover. Turn on power to the heater. See below for Thermostat adjustment/ECO reset.

IF YOU NEED TO ADJUST THERMOSTAT(S) OR RESET THE ECO (RED RESET

BUTTON):

STEP #1 – Turn off power to the water heater by removing fuse or shutting off at circuit

breaker.

STEP #2 – Remove the two screws that hold the access cover in place. Remove the cover. STEP #3 – Remove the insulation to expose the thermostat.

LP-379 REV. 3.25.14

Risk of scald injury increases as you increase water temperature.

Failure to replace insulation could result in property damage, severe personal injury, or death.

If heating elements need replacement, it is very important to use the same voltage, wattage, and construction. The element sheath must be incoloy and the hex plug must be made of stainless steel.

Failure to disconnect power from water heater before attempting heating element replacement will result in property damage, severe personal injury, or death due to electric shock.

Completely drain the water heater before removing and replacing a heating element or elements. Failure to do so will result in a leakage of water and property damage, and could possibly result in moderate to severe personal injury or death.

Water drained from the water heater may be scalding hot. Take care to avoid scalding. Wear gloves and safety glasses, and direct water to a safe drainage location. Failure to comply with this warning could result in substantial property damage, severe personal injury, or death due to scalds.

STEP #4 a. Reset the ECO by pushing in the red button marked “RESET”.

b. Adjust water temperature by turning the white adjustment knob. Turning the knob to the right (clockwise) makes the water hotter. Turning the knob to the left (counterclockwise) makes the water cooler.

STEP #5 – Replace the insulation.

STEP #6 – Reattach the access cover with the two screws. STEP #7 – Restore power by replacing the fuse or turning on the circuit breaker. STEP #8

a. After resetting the ECO, ensure the water heater is operating properly before leaving the installation.

b. After adjusting the water temperature, allow the water heater enough time to heat the water to temperature. After the water heater has stopped heating, measure the water temperature at a hot water outlet in the structure.

STEP #9 – If the water heater is operating properly and the water temperature is satisfactory, adjustment is complete.

C. HEATING ELEMENT REPLACEMENT PROCEDURE

STEP #1 – Turn off power to the water heater. Use a Phillips Head screwdriver to remove wires connecting the element to the thermostat.

STEP #2 – Run hot water at a faucet in the system. When it runs cold, shut off the faucet. Then shut off water at the main cold water inlet, or, if possible, valve off the water heater from the system. Drain the water from the system, or just the water heater if you can isolate it from the system.

LP-379 REV. 3.25.14

DO NOT replace heating element with a generic heating element. Only HTP heating elements are approved for use with this water heater. Failure to follow this warning will result in premature product failure and VOID the warranty.

When filling the water heater, open a hot water tap to release air in the tank and piping. The tank must be full of water before the heater is turned on. Failure to ensure the water heater is full before turning it on will result in damage to the water heater, and could result in property damage, serious personal injury, or death. Such damages ARE NOT covered by water heater warranty.

Failure to refill the tank before restoring power to the water heater will result in damage to the heating elements and property damage. Such damages ARE NOT covered by warranty.

Failure to shut off power to the heater when draining may damage the heating elements. Operating a partially filled/empty water heater could lead to damage from “dry-firing”. Failures due to such damage are NOT covered by warranty.

Figure 11 – Heating Element Detail

STEP #3 – Remove the

element with a 1 ½” socket

wrench or element tool. STEP #4 – Ensure thread

and opening are completely free of debris.

STEP #5 – Put a small amount of NSF approved lubricant and sealant on the O-Ring.

STEP #6 – Screw the element clockwise into tank, and tighten with the 1 ½” socket wrench or element tool. Be sure O-ring seats properly.

NOTE: REPEAT STEPS 3 – 6 AS NECESSARY FOR MULTIPLE ELEMENTS

STEP #6 – Open the main cold water inlet. If the water heater has been isolated from the system, open the valves. Refill the tank with

cold water. Open a hot water faucet high in the system to bleed any air pressure from the system. Water will flow freely when air is completely bled.

STEP #7 – Pressure check the tank for leaks around element. If no leaks are found, connect wires from the element to the thermostat. STEP #8 - Turn power back on to the water heater.

PART 7 – MAINTENANCE

MAINTENANCE CONSIDERATIONS

 To avoid electric shock, disconnect electrical supply before performing maintenance.  To avoid severe burns, allow heater to cool before performing maintenance.

NOTE: In addition to the routine maintenance detailed in this manual, this water heater should be inspected annually by a qualified service technician to assure that all the equipment is operating safely and efficiently. The owner should make necessary arrangements with a qualified heating contractor for periodic maintenance of the heater. Installer must also inform the owner that lack of proper care and maintenance may result in a hazardous condition, premature heater failure, and void the warranty.

Routine preventative maintenance ensures the water heater operates safely and efficiently over its service life. The Owner/User may perform the maintenance activities described below.

Monthly (Every two weeks in hard water locations)

It is recommended that a few quarts of water be drained from the heater. This will flush sediment deposits from the bottom of the heater and lengthen the heater’s service life. Turn off power to the heater during flushing operation, so the elements will not be damaged.

LP-379 REV. 3.25.14

T&P Relief Valve Maintenance Instructions:

 Annually: Certain naturally occurring mineral deposits may adhere to the valve, blocking waterways and rendering the valve

inoperative. The T&P Relief Valve lever must be operated to ensure the waterways are clear. If waterways are clear, hot water will discharge from the valve. Take precautions to avoid personal injury and property damage from contact with hot water. Before operating lever, check to see that a discharge line is connected to the valve, directing the flow of hot water from the valve to a proper place of disposal.

 Replacement of the valve is required if no water flows when the lever is operated. Turn the water heater off until the valve is

replaced.

 If water flows from the relief valve, drain a few gallons from the tank to ensure water flows freely.  At least once every three years: To ensure that the T&P relief valve has not been affected by corrosive water conditions and

that the valve and discharge line have not been altered or tampered with illegally, relief valves should be inspected, and replaced, if necessary, by a licensed plumbing contractor or qualified service technician.

FAILURE TO COMPLY WITH THE ABOVE GUIDELINES COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION, RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

To flush the tank, attach a hose to the field installed drain valve. Close supply line shut-off valve. Open drain line valve and hot water faucet(s) to vent heater while draining. Direct the flow of water to a drain or bucket where it will not cause damage.

After flushing until water runs clear, operation is complete. Close drain valve and reopen supply line shut-off valve. Make certain that heater is completely full of water before restoring power to the heater.

Periodically (At least twice a year)

Check around the water heater and related plumbing for leaks. If the combination temperature and pressure relief valve discharges periodically, or water is leaking from around the heating elements, there may be a problem with your water system. DO NOT ATTEMPT TO REPAIR LEAKS YOURSELF! Contact a qualified service contractor for assistance.

Check the area around the water heater for flammable liquids or combustible materials. If any are found, remove from the area.

Vacation (Extended Shut-Off Periods)

During extended mild or warm weather periods when hot water will not be in use, shut off the electric power to the tank. When hot water is needed again, restore power to the water heater.

During extended cold weather periods when hot water will not be in use and prone to freezing conditions, shut off electric power to the tank, close the supply line shut-off valve, open the drain valve and drain the water heater to a safe drainage location (as detailed previously). Once drained, close the drain valve. When hot water is needed again, restore the water supply to the tank. Once the tank is full, restore power.

The maintenance activities described below are only to be performed during service by the Installer/Qualified Service Provider. These maintenance items should be performed during recommended annual service and any service calls.

1. Ask the owner / user if there have been any issues with the water heater. Diagnose any heater issues and repair / replace parts as necessary.

2. Check the water heater and related plumbing for leaks. Repair any that are found.

3. Check the area around the water heater for flammable liquids or combustible materials. If any are found, remove from the area.

4. Check the heating elements while the heater is in operation. If the elements are hissing / singing excessively, they may need to be cleaned. Inspect the elements and clean if necessary.

5. Inspect the Temperature and Pressure (T&P) Relief Valve. See instructions below.

LP-379 REV. 3.25.14

ISSUE

POSSIBLE CAUSE

SERVICE REMEDIES

No Hot Water

1. Manual disconnect switch turned off

2. Improper Wiring

3. No Power – blown fuse or circuit breaker tripped a. Shorted wiring b. Circuit overloaded c. Improper wiring d. Grounded element or thermostat

4. Manual Reset High Limit Switch (ECO) open a. Thermostat(s) defective b. Thermostat out of calibration c. Heat build-up due to loose wires d. Defective High Limit Switch (ECO)

1. Turn switch ON

2. *Rewire per Fig. 5, Wiring Detail

3. Replace fuse or reset breaker a. *Replace or repair b. *Provide adequate circuit to reduce load c. *Rewire per diagram d. *Replace

4. Refer to Part 5, Sections A and B, this manual a. *Replace thermostat b. *Lower thermostat setting or replace c. *Tighten wire connections d. *Replace

Not enough Hot

Water

1. Heater undersized

2. Defective Element(s)

3. Miswired or defective thermostat causing only one element to work

1. Reduce rate of hot water use

2. *Check amperage, replace element if low

3. *Check wiring or replace

Water too hot or

not hot enough

1. Thermostat setting too high or low

2. Thermostat out of calibration

3. Thermostat access panel(s) and/or insulation not in place

4. Thermostat(s) not resting tightly against mounting plate

1. Change setting as required

2. *Replace

3. Inspect and replace as needed

4. Inspect and insure that retaining spring(s) or mounting screws hold thermostat(s) tightly to mounting plates

Noisy heating

element(s)

Hard water scale built up on element(s)

*Remove and clean

Water leaks

1. Loose connection between inlet/outlet piping, relief valve, or drain valve and hex nut union on tank fittings

2. Damaged seal ring washer

3. Gasket around heating element(s)

1. Tighten hex nut union fitting

2. Replace seal rings as required

3. Inspect and replace gasket if necessary

Leaking

Temperature

and Pressure

Relief Valve

1. Improperly seated valve

2. Thermal expansion in closed water system

3. Damaged/defective valve

1. Attempt to reseat valve by opening and closing handle

2. Install a thermal expansion tank

3. Replace relief valve NOTE: DO NOT plug T&P valve under any circumstances

Hot Water Odor

1. High sulfate or mineral content in water supply.

2. Bacteria in water supply.

1. Drain and flush water heater. Refill

2. Check with local water treatment specialist or utility to identify and address this problem.

6. Turn power supply off to the water heater. Open the drain valve and drain a few gallons of water from the tank to clear the tank of any hard water deposits. Once complete, close the drain valve and restore power to the water heater.

PART 8 – TROUBLESHOOTING

The following table details operating issues, possible causes, and service remedies.

Table 5 – Troubleshooting – *NOTE: This maintenance should only be performed by a qualified service provider.

LP-379 REV. 3.25.14

SERVICE PARTS

Figure 12 – Parts Blowout Drawing – EVC010, EVC015, EVC020

LP-379 REV. 3.25.14

Figure 13 – Parts Blowout Drawing – EVC030, EVC040, EVC050, EVC080, EVC115 – NOTE: T&P Valve Located on Side of Tank on EVC080 and EVC115 Models

LP-379 REV. 3.25.14

NOTES

LP-379 REV. 3.25.14

Customer’s Name:

Installation Address: Date of Installation:

Installer’s Code/Name: Product Serial Number(s):

Comments: Installer’s Phone Number:

Signed by Installer:

Signed by Customer:

HTP CUSTOMER INSTALLATION RECORD FORM

The following form should be completed by the installer for you to keep as a record of the installation in case of a warranty claim. After reading the important notes at the bottom of the page, please also sign this document.

IMPORTANT: Customer: Please only sign after the installer has reviewed the installation, safety, proper operation, and maintenance of the

system. In the case that the system has any problems, please call the installer. If you are unable to make contact, please contact your HTP Sales Representative.

Distributor/Dealer: Please insert contact details.

LP-379 REV. 3.25.14

Advanced Heating and Hot Water Systems

P.O. Box 429 ∙ 120 Braley Road ∙ East Freetown, MA 02717 ∙ 508-763-8071∙ Fax: 508-763-3769

Everlast Stainless Steel Electric Water Heater

Commercial Limited Warranty

HTP warrants each commercial stainless steel electric water heater to be free from defects in materials and workmanship according to the following terms, conditions, and time periods. The number of replacement water heaters is limited to one (1) per original unit purchased. Replacement parts will be warranted for 90 days. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION. This limited warranty is only available to the original owner of the water heater, and is non-transferable.

Extended Limited Warranty (One (1) year – Parts, Ten (10) years – Tank)

Extended Limited Warranty coverage shall apply to commercial water heaters registered with HTP, Inc. online at htproducts.com within 90 days of the installation date. See information provided on the following page of this document for registration details.

Standard Limited Warranty (One (1) year – Parts, Five (5) years – Tank)

Standard Limited Warranty coverage shall apply to commercial water heaters NOT registered with HTP, Inc. within 90 days of the installation date.

COVERAGE

A. During the first year after the original date of installation in the dwelling, HTP warrants that it will repair or replace, at its option, any defective or malfunctioning component of the stainless steel electric water heater with a component of equivalent size and current model. Replacement components will be warranted for ninety (90) days. It is expressly agreed between HTP and the original consumer purchaser that repair or replacement are the exclusive remedies of the original consumer purchaser. B. Should a defect or malfunction result in a leakage of water within the above-stated warranty periods due to defective material or workmanship, malfunction, or failure to comply with the above warranty, HTP will replace the defective or malfunctioning water heater with a replacement of the nearest comparable model available at the time of replacement. The number of replacement water heaters is limited to one (1) per original unit purchased. C. If HTP is unable to repair or replace the water heater so as to conform to this warranty after a reasonable number of attempts, HTP will then provide, at its option, a replacement unit. These remedies are the purchaser’s exclusive remedies for breach of warranty. D. If government regulations, industry certification, or similar standards require the replacement water heater or part(s) to have features not found in the defective water heater or part(s), the owner will be charged the difference in price represented by those required features. If the owner pays the price difference for those required features and/or to upgrade the size and/or other features available on a new replacement water heater or part(s), the owner will also receive a complete new limited warranty for that replacement water heater or part(s). E. If at the time of a request for service the owner cannot provide a copy of the original sales receipt or the warranty registration, the warranty period for the water heater shall then be deemed to have on the date of manufacture of the water heater and NOT the date of installation of the water heater, and be covered by the unexpired portion of the Standard Limited Warranty detailed above. F. This warranty extends only to water heaters utilized in heating applications that have been properly installed by qualified professionals based upon the manufacturer’s installation instructions.

OWNER RESPONSIBILITIES

To avoid the exclusion list in this warranty, the owner or installer must:

1. Have a vacuum relief valve and temperature and pressure relief valve bearing the listing marks of the American Society of Mechanical Engineers (ASME) installed with the water heater assembly in accordance with federal, state, and local codes.

2. Operate the water heater assembly at water pressures not exceeding the working pressure shown on the rating plate.

3. Keep the water heater free of damaging scale deposits.

4. Use the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank.

5. Make provisions so if the water heater or any component part or connection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed.

WARRANTY EXCLUSIONS

This limited warranty will not cover:

1. Any water heater purchased from an unauthorized dealer or online retailer.

2. Any water heater not installed by a qualified heating installer/service technician.

3. Service trips to teach you how to install, use, maintain, or to bring the water heater installation into compliance with local building codes and regulations.

4. Failure to locate the water heater in an area where leakage of the tank or water line connections and the combination temperature and relief valve will not result in damage to the area adjacent to the water heater or lower floors of the structure.

5. Any failed components of the heat system not manufactured by HTP as part of the water heater.

6. Water heaters repaired or altered without the prior written approval of HTP.

7. Damages, malfunctions, or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing and electrical trade practices.

8. Damages, malfunctions, or failures resulting from improper installation, failure to operate the water heater at pressures not exceeding the working pressure shown on the rating plate, or failure to operate and maintain the water heater in accordance with the manufacturer’s provided instructions.

9. Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved parts.

10. Failure to operate the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank.

11. Failure or performance problems caused by improper sizing of the water heater, expansion device, or piping.

12. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.

13. Failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.

LP-379 REV. 3.25.14

14. Failure of the water heater due to the accumulation of solid materials, lime deposits, water quality contrary to the manufacturer’s provided instructions. WATER CHEMISTRY REQUIREMENTS – Sodium less than 20mGL. Water pH between 6.0 and 8.0. Hardness less than 12 grains. Chlorine concentration less than 100 ppm.

15. Any damages, malfunctions, or failures resulting from the use of dielectric unions.

16. Production of noise, taste, odors, discoloration, or rusty water.

17. Damages, malfunctions, or failures caused by subjecting the tank to pressures greater than those on the rating label.

18. Water heaters moved from the original installation location.

19. Water heaters that have had their rating labels removed.

20. Water heaters replaced for cosmetic reasons.

21. Water heaters installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.

ONLINE EXTENDED LIMITED WARRANTY REGISTRATION

To register for the Extended Limited Warranty, complete the form located on the HTP website at http://www.htproducts.com/warranty within 90 days of installation. The form must be completed in full with owner name, email address, and phone number, the address where the unit is installed and installation date, and unit model and serial numbers. Proof of purchase is required, and may be an invoice for the product, or a bill from an installing contractor that clearly documents the installation of the unit. To be valid, proof of purchase must also include the unit serial number. Proof of purchase may be typed or hand written. Submit the proof of purchase to HTP, Inc. via the directions provided on the website.

PROCEDURES FOR WARRANTY SERVICE REQUESTS

Any claim for warranty assistance must be made promptly. Determine if the water heater is “in-warranty” (that is, within the applicable warranty period) by reviewing a copy of the original sales receipt. You must present a copy of the original sales receipt for a warranty service request. If your water heater is “in-warranty”, contact the retailer from whom the water heater was purchased (or the installer) for assistance. Be prepared to provide the retailer or installer with a copy of your original receipt, complete model and serial numbers, and the date of installation of your water heater, in addition to explanation of your water heater problem. Warranty coverage is subject to validation of “in-warranty” coverage by HTP claims department personnel. All alleged defective or malfunctioning parts must be returned to HTP via the local distribution channels where original purchase was made. NOTE: Any parts or heaters returned to HTP for warranty analysis will become the property of HTP and will not be returned, even if credit is denied.

If all warranty conditions are satisfied, HTP will provide replacement parts to the retailer. If you have questions about the coverage of this warranty, please contact HTP at the address or phone number stated below:

HTP P.O. Box 429 120 Braley Road East Freetown, MA 02717

Attention: Warranty Service Department

1(800) 323-9651

SERVICE, LABOR AND SHIPPING COSTS

This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the purchaser in repairing or replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this warranty document. All such expenses are your responsibility.

LIMITATIONS OF YOUR HTP WARRANTY AND REMEDIES

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT

ARISING FROM HTP’S NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO THOSE

PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF HTP TO MEET ANY OBLIGATION UNDER THIS AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON HTP. UNLESS IN WRITING AND SIGNED BY A DULY AUTHORIZED OFFICER OF HTP. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.

NO OTHER WARRANTIES

Your HTP warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you. These are the only written warranties applicable to the water heater manufactured and sold by HTP. HTP neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said water heaters. HTP reserves the right to change specifications or discontinue models without notice.

LP-379 REV. 3.25.14

HTP EVC115 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual