NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
This manual must only be used by a qualified heating installer/service technician. Read all instructions in this manual before installing.
Perform steps in the order given. Failure to comply could result in substantial property damage, severe personal injury, or death.
NOTICE: HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors
in literature.
The surfaces of these products contacted by consumable water contain less than 0.25% lead by weight, as required by the Safe
Drinking Water Act, Section 1417.
120 Braley Rd. P.O. Box 429 East Freetown, MA 02717-0429 www.htproducts.com
LP- 346 REV. 3.20.14
Page 2
2
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING
PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT STORE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department. Installation and service must be provided by a qualified installer,
service agency, or the gas supplier.
LP- 346 REV. 3.20.14
Page 3
The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk
levels, or to important product information.
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property
damage.
This manual must only be used by a qualified heating installer/service technician. Read all instructions in this manual before installing.
Perform steps in the order given. Failure to comply could result in substantial property damage, severe personal injury, or death.
FOREWORD
This manual is intended to be used in conjunction with other literature provided with the heater. This includes all related control
information. It is important that this manual, all other documents included with this system, and additional publications including the
National Fuel Gas Code, ANSI Z223.1-2002, be reviewed in their entirety before beginning any work.
Installation should be made in accordance with the regulations of the Authority Having Jurisdiction, local code authorities, and utility
companies which pertain to this type of water heating equipment.
Authority Having Jurisdiction (AHJ) – The Authority Having Jurisdiction may be a federal, state, local government, or individual such
as a fire chief, fire marshal, chief of a fire prevention bureau, labor department or health department, building official or electrical
inspector, or others having statutory authority. In some circumstances, the property owner or his/her agent assumes the role, and at
government installations, the commanding officer or departmental official may be the AHJ.
NOTE: HTP, Inc. reserves the right to modify product technical specifications and components without prior notice.
3
FOR THE INSTALLER
This appliance must be installed by qualified and licensed personnel. The installer should be guided by the instructions furnished with
the heater, and with local codes and utility company requirements. In the absence of local codes, preference should be given to the
National Fuel Gas Code, ANSI Z223.1-2002.
INSTALLATIONS MUST COMPLY WITH:
Local, state, provincial, and national codes, laws, regulations and ordinances.
The latest version of the National Fuel Gas Code, ANSI Z223.1, from American Gas Association Laboratories, 8501 East Pleasant
Valley Road, Cleveland, OH 44131.
In Canada – CGA No. B149 (latest version), from Canadian Gas Association Laboratories, 55 Scarsdale Road, Don Mills, Ontario,
Canada M3B 2R3. Also, Canadian Electrical Code C 22.1, from Canadian Standards Association, 5060 Spectrum Way, Suite 100,
Mississauga, Ontario, Canada L4W 5N6.
Code for the installation of Heat Producing Appliances (latest version), from American Insurance Association, 85 John Street, New
York, NY 11038.
LP- 346 REV. 3.20.14
Page 4
NOTICE
The CSD-1 ASME Code, Section CW-400 requires that hot water heating and supply boilers have a) a UL 353 temperature control
device, b) at least one (1) temperature-actuated control to shut off the fuel supply when system water reaches a preset operating
temperature, c) a high temperature limit control that prevents the water temperature from exceeding the maximum allowable
temperature by causing a safety shutdown and lockout, and d) its own sensing element and operating switch.
The temperature control system integrated into the 926 control provided with this heating appliance complies with the requirements of
CSD-1 Section CW-400 as a temperature operation control. The control monitors the temperature difference between the inlet and the
outlet sensor, which is affected by boiler water flow. If this temperature difference exceeds 55°F (typically because of low water flow or
very low heat load), the control will reduce the maximum fan speed. If the temperature difference exceeds 60°F, the control will
effectively sense there is little or no water flow or heat load and shut the boiler down. The controller will restart automatically once the
temperature difference has dropped below 55°F and the minimum off time (anti-cycle time) has expired. In addition, if the control
senses that the outlet water temperature has reached 210°F, the boiler is put into a hard lockout and requires manual reset to restart.
The latest version of the National Electrical Code, NFPA No. 70.
NOTE: The gas manifold and controls met safe lighting and other performance criteria when the heater underwent tests specified in
ANSI Z21.13 – latest edition.
TABLE OF CONTENTS
PART 1 – GENERAL SAFETY INFORMATION .......................................................................................................................... 6
A. PRECAUTIONS .......................................................................................................................................................................... 6
B. IMPROPER COMBUSTION ....................................................................................................................................................... 7
C. GAS ............................................................................................................................................................................................ 7
D. WHEN SERVICING THE HEATER ............................................................................................................................................ 7
E. HEATER WATER CHEMISTRY* ................................................................................................................................................ 7
PART 2 – BEFORE YOU START ................................................................................................................................................ 8
4
A. WHAT’S IN THE BOX ................................................................................................................................................................. 8
B. HOW HEATER OPERATES ....................................................................................................................................................... 8
C. OPTIONAL EQUIPMENT ........................................................................................................................................................... 9
PART 3 – PREPARE HEATER LOCATION ................................................................................................................................ 9
A. BEFORE LOCATING THE HEATER ........................................................................................................................................ 10
B. LEVELING AND DIMENSIONS ................................................................................................................................ ................ 11
C. CLEARANCES FOR SERVICE ACCESS ................................................................................................................................ 11
D. RESIDENTIAL GARAGE INSTALLATION ............................................................................................................................... 13
E. EXHAUST VENT AND INTAKE PIPE....................................................................................................................................... 13
F. PREVENT COMBUSTION AIR CONTAMINATION .................................................................................................................. 14
G. REMOVING A HEATER FROM A COMMON VENT SYSTEM ................................................................................................ 14
H. UNCRATING THE HEATER .................................................................................................................................................... 15
PART 4 – HEATER PIPING ....................................................................................................................................................... 15
A. GENERAL PIPING INFORMATION ......................................................................................................................................... 15
B. RELIEF VALVE ........................................................................................................................................................................ 16
C. BACKFLOW PREVENTER ...................................................................................................................................................... 16
D. SYSTEM WATER PIPING METHODS ..................................................................................................................................... 16
E. CIRCULATOR PUMPS ............................................................................................................................................................. 17
F. INSTALLATION OF THE FLOW SWITCH ................................................................................................................................ 17
G. SCALDING ............................................................................................................................................................................... 18
LP- 346 REV. 3.20.14
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H. HIGH VELOCITY CIRCULATOR PUMP .................................................................................................................................. 19
I. PIPING ....................................................................................................................................................................................... 21
J. PIPING DETAILS ...................................................................................................................................................................... 23
PART 5 – VENTING, COMBUSTION AIR, AND CONDENSATE REMOVAL ........................................................................... 26
A. GENERAL ................................................................................................................................................................................ 26
B. APPROVED MATERIALS FOR EXHAUST VENT AND INTAKE PIPE .................................................................................... 27
C. REQUIREMENTS FOR INSTALLATION IN CANADA ............................................................................................................. 28
D. EXHAUST VENT AND INTAKE PIPE LOCATION ................................................................................................................... 29
E. EXHAUST VENT AND INTAKE PIPE SIZING .......................................................................................................................... 32
F. LONGER VENT RUNS ............................................................................................................................................................. 32
G. EXHAUST VENT AND INTAKE PIPE INSTALLATION ............................................................................................................ 33
H. SIDEWALL VENTING .............................................................................................................................................................. 34
I. VERTICAL VENTING................................................................................................................................................................. 35
J. HORIZONTAL VENTING .......................................................................................................................................................... 36
K. UNBALANCED FLUE / VERTICAL VENT ................................................................................................................................ 37
L. VENTING THROUGH AN EXISTING SYSTEM ........................................................................................................................ 37
1. CONCENTRIC VENTING THROUGH AN EXISTING SYSTEM .................................................................................................. 38
2. VENTING AS A CHASE .............................................................................................................................................................. 39
M. INDOOR COMBUSTION AIR INSTALLATION IN CONFINED OR UNCONFINED SPACE .................................................... 40
PART 6 – GAS PIPING .............................................................................................................................................................. 42
5
A. GAS CONNECTION ................................................................................................................................................................. 42
B. GAS PIPING ............................................................................................................................................................................. 42
C. CHECK INLET GAS PRESSURE............................................................................................................................................. 43
D. HEATER GAS VALVE .............................................................................................................................................................. 44
PART 7 – FIELD WIRING .......................................................................................................................................................... 45
A. INSTALLATION MUST COMPLY WITH: .................................................................................................................................. 45
B. FIELD WIRING TERMINATIONS ............................................................................................................................................. 45
C. FIELD WIRING ................................................................................................ ......................................................................... 45
D. LINE VOLTAGE WIRING FOR STANDARD HEATER ............................................................................................................. 45
E. ALARM CONNECTIONS .......................................................................................................................................................... 45
F. LOW VOLTAGE CONNECTIONS FOR STANDARD HEATER ................................................................................................ 46
G. TANK SENSOR OR MECHANICAL CONTROL ...................................................................................................................... 46
H. SYSTEM / PIPE SENSOR ....................................................................................................................................................... 47
I. OPTIONAL 0-10 VOLT BUILDING CONTROL SIGNAL ............................................................................................................ 47
J. OPTIONAL UL353 LOW WATER CUT-OFF INTERFACE KIT ................................................................................................. 47
K. WIRING OF CASCADE SYSTEM COMMUNICATION BUS .................................................................................................... 47
L. CASCADE MASTER PUMP AND SENSOR WIRING............................................................................................................... 48
M. CASCADE FOLLOWER PUMP AND SENSOR WIRING ........................................................................................................ 48
PART 8 – START-UP PREPARATION...................................................................................................................................... 53
A. CHECK / CONTROL WATER CHEMISTRY ............................................................................................................................. 53
B. CHECK FOR GAS LEAKS ....................................................................................................................................................... 53
LP- 346 REV. 3.20.14
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C. CONDENSATE REMOVAL ...................................................................................................................................................... 53
D. FINAL CHECKS BEFORE STARTING HEATER ..................................................................................................................... 54
E. SETTING UP A SINGLE HEATER ........................................................................................................................................... 54
F. SETTING UP A CASCADED SYSTEM .................................................................................................................................... 54
G. LOCKOUT CONDITION ........................................................................................................................................................... 55
H. CASCADE SYSTEM PROGRAMMING .................................................................................................................................... 55
PART 9 – START-UP PROCEDURE ......................................................................................................................................... 56
A. CONTROL OVERVIEW ............................................................................................................................................................ 56
B. NAVIGATION OF THE DISPLAY ............................................................................................................................................. 56
C. OPERATING INSTRUCTIONS ................................................................................................................................................ 57
D. PROGRAMMING HEATER SETTINGS ................................................................................................................................... 57
E. PROGRAMMING THE SYSTEM SETTING ............................................................................................................................. 58
F. SYSTEM SETTING PROGRAM NAVIGATION ........................................................................................................................ 58
G. RESETTING THE MAINTENANCE SCHEDULE ..................................................................................................................... 60
PART 10 – START-UP PROCEDURES FOR THE INSTALLER ............................................................................................... 61
A. HEATER CONTROL STATUS MENU ...................................................................................................................................... 61
B. CASCADE MENU ..................................................................................................................................................................... 62
C. HEATER TEST MODE ............................................................................................................................................................. 63
PART 11 – TROUBLESHOOTING ............................................................................................................................................ 63
6
A. HEATER ERROR CODE .......................................................................................................................................................... 63
B. HEATER ERROR ..................................................................................................................................................................... 63
C. HEATER FAULT....................................................................................................................................................................... 63
D. USER INTERFACE DISPLAY .................................................................................................................................................. 64
PART 12 – MAINTENANCE ...................................................................................................................................................... 69
A. MAINTENANCE PROCEDURES ............................................................................................................................................. 69
B. COMBUSTION CHAMBER COIL CLEANING INSTRUCTIONS FOR HEATER ...................................................................... 70
C. CLEANING WATER SIDE OF HEAT EXCHANGER ................................................................................................................ 70
D. MAINTAINING THE CONDENSATE SYSTEM ........................................................................................................................ 71
HTP CUSTOMER INSTALLATION RECORD FORM ...................................................................................................................... 81
PART 1 – GENERAL SAFETY INFORMATION
A. PRECAUTIONS
This appliance is for indoor installations only. Clearance to combustible materials: 0” top, bottom, sides and back. Left side has all
heater mechanical connections. Front must have room for service, 24” recommended. (A combustible door or removable panel is
acceptable front clearance.) This appliance has been approved for closet installation. Do not install this appliance directly on carpeting.
For installation on combustible flooring. Category IV vent systems only.
LP- 346 REV. 3.20.14
Page 7
INSTALLER – Read all instructions in this manual before installing. Perform steps in the order given.
USER – This manual is for use only by a qualified heating installer/service technician. Have this heater serviced/inspected by a qualified service technician annually.
FAILURE TO ADHERE TO THE GUIDELINES ON THIS PAGE AND HAVE THIS HEATER SERVICED/INSPECTED ANNUALLY
CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.
NOTE: If the heater is exposed to the following, do not operate until all corrective steps have been made by a qualified serviceman:
1. FIRE
2. DAMAGE
3. WATER
Any claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee.
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN SUBMERGED IN WATER. Immediately call a qualified service technician.
The appliance MUST BE replaced if it has been submerged. Attempting to operate an appliance that has been submerged could create
numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release of mold, bacteria, or other
harmful particulates into the air. Operating a previously submerged appliance could result in property damage, severe personal injury,
or death.
NOTE: Appliance damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty.
Be sure to disconnect electrical power before opening heater cabinet or performing service. Failure to do so could result in an electrical
shock that could result in property damage, serious personal injury, or death.
Do not obstruct the flow of combustion and ventilating air. Adequate air must be provided for safe operation. Failure to keep the vent
and combustion air intake clear of ice, snow, or other debris could result in property damage, serious personal injury, or death.
NOTE: When inquiring about service or troubleshooting, reference the model and serial numbers from the heater rating label.
7
B. IMPROPER COMBUSTION
C. GAS
Should overheating or gas supply fail to shut off, do not turn off or disconnect
electrical supply to the circulator. Instead, shut off the gas supply at a location
external to the appliance.
D. WHEN SERVICING THE HEATER
To avoid electric shock, disconnect electrical supply before
performing maintenance.
To avoid severe burns, allow heater to cool.
E. HEATER WATER CHEMISTRY*
Water pH between 6.0 and 8.0
oMaintain water pH between 6.0 and 8.0. Check with litmus
paper or have it chemically analyzed by water treatment
company.
oIf the pH differs from above, consult local water treatment
company for treatment needed.
Hardness less than 7 grains
oConsult local water treatment companies for unusually hard
water areas (above 7 grains hardness).
Chlorine concentration less than 100 ppm
oUsing chlorinated fresh water should be acceptable as levels
are typically less than 5 ppm.
LP- 346 REV. 3.20.14
o Do not connect the heater to directly heat swimming pool or spa water.
o Do not fill heater or operate with water containing chlorine in excess of 100 ppm.
Page 8
You must not have a direct connection of the potable water system into the heat exchanger. This could cause flow issues, short cycling,
and an increase of mineral build-up in the unit. This system is designed to have incoming potable water flow through the storage tank
first, then through the heat exchanger. FAILURE TO PIPE THE UNIT PROPERLY WILL VOID THE WARRANTY.
VWH units must be connected to a storage tank. Failure to connect the VWH to a storage tank WILL VOID the warranty.
*NOTE: It is recommended to clean heat exchanger at least once a year to prevent lime scale buildup. To clean the heat
exchanger, follow the maintenance procedure in Part 12, Section B of this manual.
NOTE: Damages resulting from incorrect installation or from use of products not approved by HTP, Inc. ARE NOT covered by warranty.
PART 2 – BEFORE YOU START
A. WHAT’S IN THE BOX
Also included with the heater:
Temperature and Pressure Gauge (Part #7450-222)
Pressure Relief Valve (Part #7250P-219 for EL80/110/150, #7350P-065 for EL220/299/301/399)
Intake PVC Tee with Screens
Exhaust PVC Coupling with Screens
Outlet Combination Fitting (Part #7450-235 for EL80/110/150/220, #7450-236 for EL299/301, #7450-237 for EL399)
Flow Switch and Paddles (Part #7250P-517)
Installation Manual
Warranty
CSD-1 Form
H-3 Data Sheet
NAT to LP Conversion Kit (Part #7450P-223) (Included with NAT models)
LP to NAT Conversion Kit (Part #7450P-224) (Included with LP models)
8
B. HOW HEATER OPERATES
Elite VWH® condensing technology intelligently delivers large amounts of hot water while maximizing efficiency. Outlined below are the
features of the system and how they operate:
Stainless Steel Heat Exchanger - The highly efficient stainless steel heat exchanger is designed to use the cold water return from the
storage tank and extract the last bit of heat before it is exhausted.
Modulating Combustion System - The combustion system will modulate the output of the burner during operation to match the
system demand and achieve the control set point while in operation. The set point can change by internal or external signals which
enhance the overall performance of the system.
Control – The integrated control system monitors the system and regulates fan speed to control heater output. This allows the heater
to deliver only the amount of heat energy required and nothing more.
The control can regulate the output of multiple heaters through its cascade system function. The cascade system is capable of
connecting up to eight heaters together in such a way that they function as one heater system. This allows for greater turn down ratios
and provides systematic control of the multiple heaters in an installation to minimize downtime and maximize efficiency.
The cascade system works by establishing one heater as the master and the other connected heaters as followers. The master heater
requires a sensor to provide feedback on set point temperature in order to adjust heating input from the connected heaters. Each
cascaded heater will have its own pump to provide maximum flow and control heat exchanger flow rate.
Text Display and Operational LED Light Indicators – The display allows the user to change the system parameters and monitor
system outputs.
Gas Valve – Senses suction from the blower, allowing gas to flow only if powered and combustion air is flowing.
All Metal Integrated Venturi – Controls air and gas flow into the burner.
Burner – Constructed of high grade stainless steel, the burner uses premixed air and gas fuel and provides a wide range of firing rates.
LP- 346 REV. 3.20.14
Page 9
Carefully consider installation when determining heater location. Please read the entire manual before attempting installation. Failure to
properly take factors such as heater venting, piping, condensate removal, and wiring into account before installation could result in
wasted time, money, and possible property damage and personal injury.
Spark Ignition – The burner is ignited by applying high voltage through the system spark electrode. This causes the spark from the
electrode to ignite mixed gas off of the burner.
Supply Water Temperature Sensor – This sensor monitors the heater outlet water temperature (System Supply). The control adjusts
the heater firing rate so the supply temperature will match the heater set point.
Return Water Temperature Sensor – This sensor monitors the heater return water temperature (System Return).
Flue Sensor – Monitors flue temperature and adjusts firing rate.
Temperature and Pressure Gauge – Allows the user to monitor system temperature and pressure.
Electrical field connections with terminal strips – The electrical cover allows easy access to the line voltage and low voltage
terminals strips which are clearly marked to facilitate wiring of the heater.
Condensation Collection System – This heater is a high efficiency appliance, therefore the heater will produce condensate. The
collection system has a float switch which monitors the condensation level and prevents condensation from backing up into the
combustion system. Inside the collection system there is a built in trap which seals the combustion system from the connected drain.
This condensate should be neutralized to avoid damage to the drainage system or piping.
Flow Protection – The supplied flow switch is designed to protect the heater in the event of low flow conditions. The heater control will
also monitor flow through the heat exchanger by monitoring the return and supply sensor and will shut down the burner before
overheating occurs.
0-10 Volt Input – Allows Installer to connect a BMS (Building Management System) to control the heater.
Condensate Flue Check System – The check system prevents exhaust from the heat exchanger from backing up into cabinet.
Pump Service Mode – Allows manual operation of pumps to commission system and check pump operation.
9
C. OPTIONAL EQUIPMENT
Below is a list of optional equipment available from HTP. These additional options may be purchased through your HTP distributor:
NOTE: When using an optional system sensor, pipe insulation must be wrapped around it to improve temperature measurement
accuracy and increase overall system efficiency.
PART 3 – PREPARE HEATER LOCATION
LP- 346 REV. 3.20.14
Page 10
Incorrect ambient conditions can lead to damage to the heating system and put safe operation at risk. Ensure that the heater installation
location adheres to the information included in this manual. Failure to do so could result in property damage, serious personal injury, or
death.
Failure of heater or components due to incorrect operating conditions IS NOT covered by product warranty.
The service life of the heater’s exposed metallic surfaces, such as the casing, as well as internal surfaces, such as the heat exchanger,
are directly influenced by proximity to damp and salty marine environments. In such areas, higher concentration levels of chlorides from
sea spray coupled with relative humidity can lead to degradation of the heat exchanger and other heater components. In these
environments, heaters must not be installed using direct vent systems which draw outdoor air for combustion. Such heaters must be
installed using room air for combustion. Indoor air will have a much lower relative humidity and, hence, potential corrosion will be
minimized.
This heater is certified for indoor installations only. Do not install the heater outdoors. Failure to install this heater indoors could result in
substantial property damage, severe personal injury, or death.
Failure to keep heater area clear and free of combustible materials, liquids, and vapors can result in substantial property damage,
severe personal injury, or death.
Do not mount the heater to a hollow wall. Mount to the studs only. Failure to do so will result in substantial property damage, and could
result in severe personal injury or death.
A. BEFORE LOCATING THE HEATER
1. Installation Area (Mechanical Room) Operating Conditions
Ensure ambient temperatures are higher than 32oF/0oC and lower than 104oF/40oC.
Prevent the air from becoming contaminated by the products, places, and conditions listed in this manual, Part 3, Section F.
Avoid continuously high levels of humidity
Never close existing ventilation openings
10
2. Check for nearby connections to:
System water piping
Venting connections
Gas supply piping
Electrical power
Condensate drain
3. Check area around heater. Remove any combustible materials, gasoline, and other flammable liquids.
4. Gas control system components must be protected from dripping water during operation and service.
5. If the heater is to replace an existing heater, check for and correct any existing system problems, such as:
System leaks
Location that could cause the system and heater to freeze and leak.
Incorrectly-sized expansion tank
6. Clean and flush system when reinstalling a heater.
NOTE: When installing in a zero clearance location, it may not be possible to read or view some product labeling. It is recommended to
make note of the heater model and serial number.
LP- 346 REV. 3.20.14
Page 11
Use extreme care not to drop the heater or cause bodily injury while lifting or mounting the heater onto the optional wall mount bracket.
Failure to do so will result in property damage, and could result in severe personal injury or death.
Gas conversion should be performed BEFORE the heater is installed. Carefully follow the gas conversion instructions when performing
the conversion. Failure to do so could result in property damage, severe personal injury, or death.
Space must be provided with combustion/ventilation air
openings correctly sized for all other appliances located in
the same space as the heater. The heater cover must be
securely fastened to prevent it from drawing air from the
heater room. This is particularly important if the heater is in a
room with other appliances. Failure to comply with the above
could result in substantial property damage, severe personal
injury, or death.
In order for the condensate to properly flow out of the
collection system, the area where you locate the heater
must be level. The heater comes equipped with leveling feet.
Should you find the floor beneath the heater is uneven,
adjust the leveling feet with a wrench.
Figure 1 – Leveling
Figure 2 – Recommended Service Clearances
B. LEVELING AND DIMENSIONS
C. CLEARANCES FOR SERVICE ACCESS
See Figure 2 for recommended service clearances. If these minimum
clearances are not provided, it may not be possible to service the
heater without removing it from the space.
11
MINIMUM CLEARANCES FROM COMBUSTIBLE MATERIALS
Hot water pipes – at least 1” from combustible materials.
Exhaust vent pipe – at least 1” from combustible materials.
LP- 346 REV. 3.20.14
Page 12
12
Figure 3 – LP-285-B
LP- 346 REV. 3.20.14
Page 13
13
Vents must be properly supported. The heater exhaust and intake connections are not designed to carry heavy weight. Vent support
brackets must be within 1’ of the heater and the balance at 4’ intervals. Venting must be readily accessible for visual inspection for the
first 3’ from the heater.
Figure 4
D. RESIDENTIAL GARAGE INSTALLATION
PRECAUTIONS
If the heater is located in a residential garage, per ANSI Z223.1:
Mount the bottom of the heater a minimum of 18” above the floor of the garage, to ensure the burner and ignition devices are
well off the floor.
Locate or protect the heater so it cannot be damaged by a moving vehicle.
E. EXHAUST VENT AND INTAKE PIPE
The heater is rated ANSI Z21.13 Category IV (pressurized vent, likely to form condensate in the vent), and requires a special vent
system designed for pressurized venting.
LP- 346 REV. 3.20.14
Page 14
Ensure that the intake air will not contain any of the contaminants below. For example, do not pipe intake near a swimming pool. Avoid
areas subject to exhaust fumes from laundry facilities. These areas always contain contaminants. Contaminated air will damage the
heater, resulting in possible substantial property damage, severe personal injury, or death.
PRODUCTS TO AVOID
AREAS LIKELY TO HAVE CONTAMINANTS
Spray cans containing fluorocarbons
Dry cleaning/laundry areas and establishments
Permanent wave solutions
Swimming pools
Chlorinated waxes/cleaners
Metal fabrication plants
Chlorine-based swimming pool chemicals
Beauty shops
Calcium chloride used for thawing
Refrigeration repair shops
Sodium chloride used for water softening
Photo processing plants
Refrigerant leaks
Auto body shops
Paint or varnish removers
Plastic manufacturing plants
Hydrochloric or Muriatic acid
Furniture refinishing areas and establishments
Cements and glues
New building construction
Antistatic fabric softeners used in clothes dryers
Remodeling areas
Chlorine-type bleaches, laundry detergents, and cleaning solvents
Garages and workshops
Adhesives used to fasten building products
NOTE: DAMAGE TO THE HEATER CAUSED BY EXPOSURE TO CORROSIVE VAPORS IS NOT COVERED BY WARRANTY.
(Refer to the limited warranty for complete terms and conditions).
Do not install the heater into a common vent with any other appliance. This will
cause flue gas spillage or appliance malfunction, resulting in possible substantial
property damage, severe personal injury, or death.
Failure to follow all instructions can result in flue gas spillage and carbon
monoxide emissions, causing severe personal injury or death.
Figure 5 - CO Warning Label
You must also install air intake piping from outdoors to the heater flue adaptor. The resultant installation is categorized as direct vent
(sealed combustion). Note: To prevent combustion air contamination, see Table 1 in this section when considering exhaust vent and
intake pipe termination.
Exhaust and intake must terminate near each other and may be vented vertically through the roof or out a side wall. Exhaust vent and
intake piping methods are detailed in the Venting Section. Do not attempt installation using any other means. Be sure to locate the
heater so exhaust vent and intake piping can be routed through the building and properly terminated. The exhaust vent and intake
piping lengths, routing and termination method must all comply with methods and limits given in the venting section.
F. PREVENT COMBUSTION AIR CONTAMINATION
Install intake piping for the heater as described in the Venting section. Do not terminate exhaust vent in locations that can allow
contamination of intake air.
14
Table 1
G. REMOVING A HEATER FROM A COMMON VENT SYSTEM
When removing an existing heater, the following steps must be followed.
1. Seal any unused openings in the common venting system.
2. Visually inspect the venting system for proper size and horizontal pitch to
determine if there is blockage, leakage, corrosion or other deficiencies that could
cause an unsafe condition.
3. If practical, close all building doors, windows and all doors between the common
venting system and other spaces in the building. Turn on clothes dryers and any
appliances not connected to the common venting system. Turn on any exhaust fans, such as range hoods and bathroom exhausts, at
maximum speed. Do not operate a summer exhaust fan. Close all fireplace dampers.
LP- 346 REV. 3.20.14
Page 15
15
UNCRATING HEATER – Any claims for damage or shortage in shipment must be filed immediately against the transportation company
by the consignee.
Cold weather handling – If heater has been stored in a very cold location (below 0oF) before installation, handle with care until the
plastic components come to room temperature.
Failure to follow the instructions in this section WILL VOID the warranty and may result in property damage, serious injury, or death.
DO NOT pipe this water heater with black iron, galvanized steel, steel, or lead pipe. Doing so will result in premature product failure and
property damage, and WILL VOID the product warranty.
The building piping system must meet or exceed the piping requirements in this manual.
Use two wrenches when tightening water piping at the heater. Use one wrench to prevent the heater return or supply line from turning.
Failure to prevent piping connections from turning could cause damage to heater components.
Never use dielectric unions or galvanized steel fittings when connecting to a stainless steel storage tank or heater. Failure to follow this
instruction can lead to premature failure of the heater system. Such failures ARE NOT covered by warranty.
4. Place in operation the appliance being inspected. Follow the lighting instructions. Adjust the thermostat so the appliance will operate
continuously.
5. Test for spillage at the draft hood relief opening after 5 minutes of main burner operation. Use the flame of a match or candle or
smoke from a cigarette.
6. After it has been determined that each appliance remaining connected to common venting system properly vents when tested as
outlined, return doors, windows, exhaust fans, fireplace dampers and any other gas burning appliance to their previous condition of use.
7. Any improper operation of the common venting system should be corrected so the installation conforms to the National Fuel Gas
Code, ANSI Z223.1. When resizing any portion of the common venting system, the common venting system should be resized to
approach the minimum size as determined using the appropriate tables in Appendix G in the National Fuel Gas Code, ANSI Z 223.1.
H. UNCRATING THE HEATER
Remove all sides of the shipping crate to allow the heater to be lifted into its installation location. The heater is also equipped with
leveling feet that can be used to level the heater properly on an uneven location surface. If surface flooring is rough, take care when
sliding heater into position, as you could catch the leveling feet and damage the heater.
PART 4 – HEATER PIPING
Plumbing of this product should only be done by a qualified, licensed plumber in accordance with all local plumbing codes. The heater
is designed to be connected to a storage tank to supply domestic hot water. HTP offers 60/80/119/175 gallon size storage tanks in
either stainless steel or glass-lined construction. These storage tanks will be directly connected to the heater supply and return
connection.
A. GENERAL PIPING INFORMATION
NOTE: The addition of a high temperature limiting device is important if the heater is to be connected to a domestic hot water system.
Connect the cold water supply to both the storage bottom port and the supply side of the heater (shown in Piping Details, Section J). It
is important that you install a flow check on the supply line of the heater BEFORE connecting the feed line to the storage tank. This
LP- 346 REV. 3.20.14
Page 16
To avoid water damage or scalding due to relief valve operation:
Discharge line must be connected to relief valve outlet and run to a safe place of disposal. Terminate the discharge line in a
manner that will prevent possibility of severe burns or property damage should the relief valve discharge.
Discharge line must be as short as possible and the same size as the valve discharge connection throughout its entire length.
Discharge line must pitch downward from the valve and terminate at least 6” above the floor drain, making discharge clearly
visible.
Discharge line shall terminate plain, not threaded, with a material serviceable for temperatures of 375oF or greater.
Do not pipe discharge to any location where freezing could occur.
No shutoff valve may be installed between the relief valve and heater or in the discharge line. Do not plug or place any
obstruction in the discharge line.
Test the operation of the relief valve after filling and pressurizing the system by lifting the lever. Make sure the valve
discharges freely. If the valve fails to operate correctly, replace it with a new relief valve.
Test relief valve at least once annually to ensure the waterway is clear. If valve does not operate, turn the heater “off” and call
a plumber immediately.
Take care whenever operating relief valve to avoid scalding injury or property damage.
For heaters installed with only a pressure relief valve, the separate storage vessel must have a temperature and pressure
relief valve installed. This relief valve shall comply with Relief Valves for Hot Water Supply Systems, ANSI Z21.22 CSA4.4.
FAILURE TO COMPLY WITH THE ABOVE GUIDELINES COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION,
RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.
Expansion tanks must be sized according to total system volume. This includes all length of pipe, all fixtures, heaters, etc. Failure to
properly size system expansion could result in wasted time, money, and possible property damage, personal injury, or death.
Elite VWH EXPANSION TANK SIZING
EL-80 VWH
1.4 Gallons + Storage Tank Selected (60, 80, 119, or 175)
EL-110 VWH
1.7 Gallons + Storage Tank Selected (60, 80, 119, or 175)
EL-150 VWH
2.0 Gallons + Storage Tank Selected (60, 80, 119, or 175)
EL-220 VWH
2.6 Gallons + Storage Tank Selected (60, 80, 119, or 175)
EL-299/301 VWH
3.1 Gallons + Storage Tank Selected (60, 80, 119, or 175)
EL-399 VWH
3.7 Gallons + Storage Tank Selected (60, 80, 119, or 175)
allows the cold feed to flow through the storage tank first. It is recommended that you install shut off valves on the cold feed line for
future ease of service. If there is a back flow preventer or any type of no return valve in the system, then you must install an additional
tee for a suitable potable hot water expansion tank. Connect the storage tank return line to the return connection located on the heater
(shown in Piping Details, Section J). Then connect the storage tank hot water outlet to the hot water plumbing lines.
B. RELIEF VALVE
Connect discharge piping to a safe disposal location following the guidelines below.
16
C. BACKFLOW PREVENTER
Use a backflow preventer specifically designed for potable water installations. This valve should be installed on the cold water fill supply
line per local codes (see Piping Details, Section J).
D. SYSTEM WATER PIPING METHODS
EXPANSION TANK AND MAKE-UP WATER
1. Ensure that the expansion tank is designed for potable water installations and sized to correctly handle system water volume and
temperature.
Table 2
LP- 346 REV. 3.20.14
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17
Undersized expansion tanks cause system water to be lost from the relief valve, causing make-up water to be added. Eventual heater
failure can result due to excessive make-up water addition. SUCH FAILURE IS NOT COVERED BY WARRANTY.
DO NOT install automatic air vents on closed type expansion tank systems. Air must remain in the system and return to the tank to
provide an air cushion. An automatic air vent would cause air to leave the system, resulting in improper operation of the expansion tank.
Water temperature above 140oF requires the circulator to run continuously. Water hardness must be between 5 and 7 grains. Hardness
above 7 grains will damage the heat exchanger and shorten the service life of the heater.
DO NOT use the heater circulator in any location other than the ones shown in this manual. The heater circulator location is selected to
ensure adequate flow through the heater. Failure to comply with this caution could result in unreliable performance and nuisance
shutdowns from insufficient flow.
ELITE VWH MODEL
PADDLE SIZE
EL-80/110/150/220 VWH
H1
EL-299/301 VWH
H2
EL-399 VWH
H3
N/A
H4
2. The expansion tank must be located as shown in Part 4, Heater Piping, or following recognized design methods. See expansion tank
manufacturer’s instructions for details.
E. CIRCULATOR PUMPS
Every VWH system requires special attention to pump size in order to overcome pressure drop through the heater and its related
piping. All circulators installed on the VWH system must be designed for potable water installations. For pressure drop, see Table 6.
F. INSTALLATION OF THE FLOW SWITCH
1. Choosing the correct flow paddle:
Your heater comes with a flow switch and four flow paddles. The paddle you use depends on the model of the heater.
Table 3
2. Attach flow paddle as shown.
3. Thread outlet combination fitting onto supply outlet of heater using pipe dope.
4. Thread flow switch into outlet combination fitting using pipe dope, making certain the FLOW arrow points in the correct direction.
LP- 346 REV. 3.20.14
Page 18
When raising tank temperature, you increase the risk of scalding. Please use a water
tempering or mixing valve and extreme caution when raising tank temperature to
lessen the chance of scalds. Consult codes for conformance.
APPROXIMATE TIME /
TEMPERATURE RELATIONSHIPS IN SCALDS
120oF
More than 5 minutes
125oF
1 ½ to 2 minutes
130oF
About 30 seconds
135oF
About 10 seconds
140oF
Less than 5 seconds
145oF
Less than 3 seconds
150oF
About 1 ½ seconds
155oF
About 1 second
Table 4
5. Thread relief valve into outlet combination fitting using pipe dope.
6. Thread temperature and pressure gauge into outlet combination fitting using pipe dope.
18
7. Connect red wire from flow switch to heater wire harness.
8. When installation is complete, power up the heater and program unit set point. *Please note that these illustrations are meant to
show system piping concept only. The installer is responsible for all equipment and detailing required by local codes.
G. SCALDING
This water heater can deliver scalding water at any faucet in the system. Be careful
whenever using hot water to avoid scalding injury. Certain appliances such as dishwashers
and automatic clothes washers may require increased water temperature. By setting the
thermostat on this water heater to obtain the increased water temperature required by
these appliances, you may create the potential for scald injury.
To protect against injury, you should install a mixing valve in the water system. This valve will reduce point of discharge temperature by
mixing cold and hot water in branch supply lines. Such valves are available from your local plumbing supplier.
The following chart details the relationship of water temperature and time with regard to scald injury and may be used as a guide in
determining the safest water temperature for your applications.
Table 7 - *Do not operate heater at these flow settings as it will damage the heat exchanger or related components cause by excessive flow
rates or minimum flow rates.
H. HIGH VELOCITY CIRCULATOR PUMP
The heat exchanger has a minimum total water volume that must be taken into account when sizing the circulator. These minimum
water volumes are listed in Table 5 below.
Table 5 – Minimum Heat Exchanger Water Volumes
Every VWH system requires special attention to pump size in order to overcome pressure drop through the heater and its related
piping. All circulators installed on the VWH system must be designed for a potable water system.
19
Table 6
ELITE PUMP KITS
Elite 80 VWH – Part # 7450P-246
Elite 110 VWH – Part # 7450P-247
Elite 150 and Elite 220 VWH – Part # 7450P-248
Elite 299/301 VWH – Part # 7450P-249
Elite 399 VWH – Part # 7450P-250
The chart below represents the various system design temperature rise through the heater along with their respective flows and friction
loss, which will aid in circulator selection.
LP- 346 REV. 3.20.14
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MULTIPLE HEATER MANIFOLD PIPING
Flow Rate (GPM)
16
22
24
30
32
33
40
44
45
48
50
55
60
66
75
80
85
88
90
100
110
Pipe Dia. (Inches)
2 2 2 2 2
2½
2½
2½
2½
2½
2½
2½
2½
2½ 3 3 3 3 3 3
4
MULTIPLE HEATER MANIFOLD PIPING
Flow Rate (GPM)
120
132
150
160
170
179
200
210
239
240
250
255
300
340
350
400
425
510
595
680
Pipe Dia. (In.)
4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 6 6
6
0
1
2
3
4
5
6
050100150200250
Pipe Diameter Size (Inches)
Combined Boiler Water Flow (GPM)
Multiple Boiler Manifold Piping
SYSTEM TEMPERATURE RISE CHART
Model
20°Δt
25°Δt
30°Δt
Ft / Friction
Flow Rate
Ft / Friction
Flow Rate
Ft / Friction
Flow Rate
EL-80
17’
8 GPM
10’
6.6 GPM
7’
5.3 GPM
EL-110
25’
11 GPM
17’
9.1 GPM
12’
7.3 GPM
EL-150
27’
15 GPM
17’
12.5 GPM
12’
10 GPM
EL-220
19’
22 GPM
13’
18.3 GPM
12’
14.6 GPM
EL-299
EL-301
29’
29 GPM
18’
24.5 GPM
13’
20 GPM
EL-399
39’
39 GPM
19’
32.5 GPM
13’
26 GPM
Table 8
The chart below represents the combined flow rates and pipe sizes when using multiple heaters to design the manifold system for the
primary circuit. To size, simply add up the number of heaters and the required flow rates for the system design temperature.
Example: (5) EL-220 Heaters® with a design of 20°Δt degree temperature rise with each heater having an individual flow rate of 22
GPM. To correctly size the manifold feeding these (5) heaters you would need a pipe size of 4”.
Table 9
20
Figure 6
Table 10
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21
Water temperature above 140oF requires the circulator pump to run continuously and must have a water hardness of between 5 and 7
grains. Hardness above 7 grains will damage the heat exchanger and shorten the service life of the heater.
MINIMUM VWH PIPE SIZES
EL-80/110/150/220 VWH
1” NPT or Copper
EL-299/301 VWH
1 ¼” NPT or Copper
EL-399 VWH
1 ½” NPT or Copper
Water chemistry*
Sodium less than 20 mGL
Water pH between 6.0 and 8.0
Maintain heater water pH between 6.0 and 8.0. Check with litmus paper or have it chemically analyzed by a water treatment
company.
If the pH differs from above, consult local water treatment company for treatment needed.
Hardness less than 7 grains
Consult local water treatment companies for unusually hard water areas (above 7 grains hardness).
Chlorine concentration less than 100 ppm
Using chlorinated fresh water should be acceptable since drinking water chlorine levels are typically less than 5 ppm.
Do not connect the heater to directly heat swimming pool or spa water.
Do not fill heater or operate with water containing chlorine in excess of 100 ppm.
*NOTE: It is recommended you clean heat exchanger at least once a year to prevent lime scale buildup. Follow the
maintenance procedure to clean the heat exchanger in the Maintenance Section (Part 12 of this manual).
Water heater system piping MUST be sized per technical pipe requirements listed in Table 9 and Table 10. Reducing pipe size can
restrict flow rate through the water heater, causing inadvertent short cycling and poor system performance.
Check valves:
Field supplied. Check valves are recommended for installation as shown in Piping Details.
Water heater isolation valves:
Field supplied. Full port ball valves are required. Failure to use full port ball valves could result in a restricted flow rate through the water
heater.
Anti-scald mixing valve:
Field supplied. An anti-scald mixing valve is recommended when storing domestic hot water above 115°F.
Unions:
Field supplied: Recommended for unit serviceability. DO NOT USE DIELECTRIC UNIONS!
ONLY BRASS, COPPER, OR STAINLESS STEEL.
Pressure relief valve:
Factory supplied on Heater. The pressure relief valve is sized to ASME specifications. Storage tank may require additional relief valves
depending on local codes.
Table 11
I. PIPING
The heater is designed to function in an open loop hot water supply system. We have included a temperature and pressure gauge that
allows the user to monitor the system pressure and outlet temperature from the heater. It is important to note that the heater has a
minimal amount of pressure drop and must be calculated when sizing the circulators.
LP- 346 REV. 3.20.14
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22
Install the heater so the gas ignition system components are protected from water (dripping, spraying, etc.). Allow clearance for basic
service of heater circulator, valves and other components.
Observe the minimum 1” clearance around all uninsulated hot water pipes when openings around pipes are not protected by noncombustible materials.
Basic steps are listed below, with illustration that will guide you through the installation of the heater.
1. Connect the system return marked “Heater Return”.
2. Connect the system supply marked “Heater Supply”.
3. Install a circulator as shown in piping details (this section). Make sure the circulator is properly sized for the system and friction loss.
4. Install an expansion tank on the system. Consult the expansion tank manufacturer’s instruction manual (see Part 4, Section D for
water volume) for specific information relating to expansion tank installation. Size the expansion tank for the required system volume
and capacity.
5. Install a drain valve at the lowest point of the system. Note: The heater cannot be drained completely of water without purging the
unit with an air pressure of 15 PSI.
6. The relief valve and temperature and pressure gauge are included in the accessory kit. A discharge line should be installed 6” above
the drain in the event of a pressure relief. The pipe size must be the same size as the relief valve outlet. NEVER BLOCK THE OUTLET
OF THE SAFETY RELIEF VALVE.
LP- 346 REV. 3.20.14
Page 23
J. PIPING DETAILS
Elite VWH with Storage Tank
23
Figure 7
NOTES:
1. This drawing is meant to show system piping concept only.
Installer is responsible for all equipment & detailing required by local codes.
2. Heater circulator must be rated for open loop application. Do not use cast-iron circulators.
3. Heater circulator(s) operate continuously.
4. Piping to the water storage tank must be at least the size of the heater return and supply connections.
5. See Table 10 for minimum pipe sizing.
6. All pipes are shown with isolation flanges or full port ball valves for isolation. The alternative is standard flanges with full port ball valves and a
separate flow check valve.
7. Install a minimum of 12 diameters of straight pipe upstream of all circulators and check valves.
8. Install vacuum relief valve in accordance with local code requirements.
9. All multiple heaters and multiple storage tanks must be installed with reverse return piping as shown.
10. Anti-scald rated mixing valve is recommended on all tanks if the hot water temperature leaving the tank is above 119oF.
11. Expansion tank must be rated for use with potable water.
12. Use either indirect/tank sensor or system/pipe sensor mounted on common return to the heater.
13. Aquastat or system/pipe sensor connects to DHW sensor input on heater.
LP- 346 REV. 3.20.14
Page 24
Elite VWH with Two Storage Tanks
24
Figure 8
NOTES:
1. This drawing is meant to show system piping concept only.
Installer is responsible for all equipment & detailing required by local codes.
2. Heater circulator must be rated for open loop application. Do not use cast-iron circulators.
3. Heater circulator(s) operate continuously.
4. Piping to the water storage tank must be at least the size of the heater return and supply connections.
5. See Table 10 for minimum pipe sizing.
6. All pipes are shown with isolation flanges or full port ball valves for isolation. The alternative is standard flanges with full port ball valves and a
separate flow check valve.
7. Install a minimum of 12 diameters of straight pipe upstream of all circulators and check valves.
8. Install vacuum relief valve in accordance with local code requirements.
9. All multiple heaters and multiple storage tanks must be installed with reverse return piping as shown.
10. Anti-scald rated mixing valve is recommended on all tanks if the hot water temperature leaving the tank is above 119oF.
11. Expansion tank must be rated for use with potable water.
12. Use either indirect/tank sensor or system/pipe sensor mounted on common return to the heater.
13. Aquastat or system/pipe sensor connects to DHW sensor input on heater.
LP- 346 REV. 3.20.14
Page 25
Two Elite VWH Heaters with Storage Tank
25
Figure 9
NOTES:
1. This drawing is meant to show system piping concept only.
Installer is responsible for all equipment & detailing required by local codes.
2. Heater circulator must be rated for open loop application. Do not use cast-iron circulators.
3. Heater circulator(s) operate continuously.
4. Piping to the water storage tank must be at least the size of the heater return and supply connections.
5. When using multiple heaters, see Tables 9 and 10 and Figure 6 for pipe sizing.
6. All pipes are shown with isolation flanges or full port ball valves for isolation. The alternative is standard flanges with full port ball valves and a
separate flow check valve.
7. Install a minimum of 12 diameters of straight pipe upstream of all circulators and check valves.
8. Install vacuum relief valve in accordance with local code requirements.
9. All multiple heaters and multiple storage tanks must be installed with reverse return piping as shown.
10. Anti-scald rated mixing valve is recommended on all tanks if the hot water temperature leaving the tank is above 119oF.
11. Expansion tank must be rated for use with potable water.
12. Use either indirect/tank sensor or system/pipe sensor mounted on common return to the heater.
13. Aquastat or system/pipe sensor connects to DHW sensor input on heater.
LP- 346 REV. 3.20.14
Page 26
The boiler must be vented as detailed in this Venting Section. Ensure exhaust vent and intake piping complies with these instructions
regarding vent system. Inspect finished exhaust vent and intake piping thoroughly to ensure all joints are well secured, airtight, and
comply with all applicable code requirements, as well as with the instructions provided in this manual. Failure to properly install the vent
system will result in property damage, severe personal injury, or death.
This boiler is certified as a “Category IV” appliance, and requires a special venting system. The vent system will operate with a positive
pressure in the pipe. Exhaust gases must be piped directly outdoors using the vent materials and rules outlined in these instructions.
Do not connect vent connectors serving appliances vented by natural draft into any portion of mechanical draft systems operating under
positive pressure. Follow the venting instructions below carefully. Failure to do so will result in substantial property damage, severe
personal injury, or death.
Three Elite VWH Heaters with Two Storage Tanks
26
Figure 10
NOTES:
1. This drawing is meant to show system piping concept only.
Installer is responsible for all equipment & detailing required by local codes.
2. Heater circulator must be rated for open loop application. Do not use cast-iron circulators.
3. Heater circulator(s) operate continuously.
4. Piping to the water storage tank must be at least the size of the heater return and supply connections.
5. When using multiple heaters, see Tables 9 and 10 and Figure 6 for pipe sizing.
6. All pipes are shown with isolation flanges or full port ball valves for isolation. The alternative is standard flanges with full port ball valves and a
separate flow check valve.
7. Install a minimum of 12 diameters of straight pipe upstream of all circulators and check valves.
8. Install vacuum relief valve in accordance with local code requirements.
9. All multiple heaters and multiple storage tanks must be installed with reverse return piping as shown.
10. Anti-scald rated mixing valve is recommended on all tanks if the hot water temperature leaving the tank is above 119oF.
11. Expansion tank must be rated for use with potable water.
12. Use either indirect/tank sensor or system/pipe sensor mounted on common return to the heater.
13. Aquastat or system/pipe sensor connects to DHW sensor input on heater.
PART 5 – VENTING, COMBUSTION AIR, AND CONDENSATE REMOVAL
A. GENERAL
1. Installation should be made in accordance with the regulations of the Authority Having Jurisdiction, local code authorities, and utility
companies which pertain to this type of water heating equipment.
2. Install the venting system in accordance with these instructions and with the National Fuel Gas Code, ANSI Z223.1/NFPA 54,
CAN/CGA B149, and/or applicable provisions of local building codes.
LP- 346 REV. 3.20.14
Page 27
Exhaust and intake are to be piped separately. This boiler cannot share a
common exhaust or intake with multiple appliances. Failure to follow this
instruction will result in substantial property damage, severe personal
injury, or death.
Failure to follow all instructions can result in flue gas spillage and carbon
monoxide emissions, causing severe personal injury or death.
Improper seating of vent pipe gaskets can cause eventual gasket failure and exhaust gas leakage. Ensure the exhaust vent pipe is
properly beveled and seated before insertion into the flue adapter. Failure to do so could result in property damage, severe personal
injury, or death.
Due to the extreme flammability of most glues, cements, solvents, and primers used to join plastic exhaust and intake pipes, explosive
solvent vapors must be cleared from all vent piping before start-up. Avoid using excess cement or primer, as this may pool in the vent
pipes. Vent assemblies should be allowed to cure for a period of at least 8 hours before powering a connected appliance. Failure to
follow these instructions will result in substantial property damage, severe personal injury, or death. It is the installers’ responsibility to
understand the hazards associated with explosive solvents and take the necessary precautions to avoid these risks.
APPROVED EXHAUST VENT AND INTAKE PIPE MATERIAL
Item
Material
Standards for Installation in:
United States
Canada
Exhaust vent or Intake pipe
and fittings
PVC schedule 40/80
ANSI/ASTM D1785
PP, CPVC, and PVC venting
must be ULC-S636 Certified.
IPEX is an approved
manufacturer in Canada,
supplying vent material listed to
ULC-S636.
PVC-DWV*
ANSI/ASTM D2665*
CPVC schedule 40/80
ANSI/ASTM F441
Polypropylene
ULCS636
Stainless Steel AL29-4C
Certified for Category IV and
direct vent appliance venting
Certified for Category IV and
direct vent appliance venting
Pipe cement/primer
PVC
ANSI/ASTM D2564
IPEX System 636 Cements &
Primers
CPVC
ANSI/ASTM F493
3. This boiler must be vented with materials, components, and systems listed
and approved for Category IV boilers.
NOTE: To avoid contamination often contained in indoor air, it is best to pipe
all intake combustion air directly to the outdoors.
NOTE: If exhaust vent pipe system passes through an unheated space, such
as an alcove or attic, the space must be heated or the pipe must be insulated.
The insulation must have an R value sufficient to prevent freezing of the
condensate.
27
B. APPROVED MATERIALS FOR EXHAUST VENT AND INTAKE PIPE
Table 12
LP- 346 REV. 3.20.14
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28
The air inlet and exhaust components installed with this boiler must be used for near boiler piping BEFORE transitioning to the
approved materials listed above. DO NOT REMOVE these installed components. Doing so WILL VOID boiler warranty.
PVC/CPVC pipe and fittings of the same diameter are considered interchangeable.
Do NOT use Foam Core Pipe in any portion of the exhaust piping from this boiler.
DO NOT connect PVC/CPVC to PP without an approved vent connector.
When installing AL29-4C vent piping, install a PVC-to-stainless adapter at the boiler vent connection, and at the termination
when using an HTP PVC termination kit. DO NOT mix AL-29-4C piping from different manufacturers unless using adapters
specifically designed for the purpose by the manufacturer.
*PVC-DWV for air intake applications ONLY.
Failure to follow these directions will result in substantial property damage, severe personal injury, or death.
DO NOT mix components from different venting systems without proper adapters. The vent system could fail, causing leakage of flue
products into the living space. Use only the approved pipe and fitting materials, primer and cement, and adapters specifically designed
for the material used, as listed in Table12. Failure to do so could result in property damage, severe personal injury, or death.
Exhaust vent and intake adaptors are not designed as load-bearing devices, and must not be used to support exhaust vent and intake
piping. All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the boiler
to allow drainage of condensate. Failure to properly support vent piping and follow the information in this statement could result in
product damage, severe personal injury, or death.
For closet and alcove installations: CPVC, polypropylene, or stainless steel venting material MUST BE USED. Failure to follow this
statement could result in product damage, severe personal injury, or death.
High heat sources (sources generating heat 100oF / 37oC or greater, such as stove pipes, space heaters, etc.) may damage plastic
components of the boiler as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to
keep a minimum clearance of 8” from high heat sources. Observe heat source manufacturer instructions, as well as local, state,
provincial, and national codes, laws, regulations and ordinances when installing this boiler and related components near high heat
sources.
You must not use “B” vent in an exhaust application. “B” vent is for intake applications ONLY. Using “B” vent in an exhaust application
will result in serious injury or death.
NOTE: The use of double-wall vent or insulated material for the combustion air inlet pipe is recommended in cold climates to prevent
the condensation of airborne moisture in the incoming combustion air.
C. REQUIREMENTS FOR INSTALLATION IN CANADA
1. Installations must be made with a vent pipe system certified to ULC-S636. IPEX is an approved vent manufacturer in Canada
supplying vent material listed to ULC-S636. Additionally you may use AL29-4C stainless steel venting to comply with Canadian
requirements.
2. The first three (3) feet of vent pipe from the appliance flue outlet must be readily accessible for visual inspection.
3. The components of the certified vent system must not be interchanged with other vent systems or unlisted pipe / fittings.
Cellular foam core piping may be used on air inlet piping only.
NOTE: The use of double-wall vent or insulated material for the air inlet is recommended in cold climates to prevent the condensation
of airborne moisture in the incoming combustion air.
LP- 346 REV. 3.20.14
Page 29
You must insert the provided exhaust and intake screens at your vent termination to prevent blockage caused by debris or birds.
D. EXHAUST VENT AND INTAKE PIPE LOCATION
29
Figure 11– ANSI Z223.1 / NFPA 54 for US and CAN/CSA B149.1 for Canada – Exit Terminals for Direct-Vent Venting Systems
DETERMINE EXHAUST VENT AND INTAKE PIPE LOCATION – FIGURE 11 NOTES:
A. Provide a minimum of 1 foot clearance from the bottom of the exhaust vent and intake pipe above the expected snow accumulation
level. Snow removal may be necessary to maintain clearance.
B. Provide a minimum of 1 foot distance from exhaust vent termination to any door, operable window, or gravity intake into any building.
C. Provide a minimum of 1 foot distance from exhaust vent termination to any permanently closed door or window.
D. Provide a minimum of 4 feet vertical clearance from the exhaust vent to all roof overhangs.
E. Locating exhaust vent termination near roof overhangs will result in the formation of icicles in freezing weather, and could result in
blockage of the exhaust vent. To prevent icicles from forming, maintain 4 feet vertical clearance from the exhaust vent to all roof
overhangs.
F. Provide 4 feet clearance from the outside corner of vertical walls, chimneys, etc., as well as horizontal corners created by roof
overhangs.
G. Provide 6 feet clearance from the inside corner of vertical walls, chimneys, etc., as well as horizontal corners created by roof
overhangs.
H. Provide 4 feet clearance from center line within a height of 15 feet above electrical meters, gas meters, gas regulators, relief
equipment, exhaust fans and inlets.
I. Provide 4 feet horizontal clearance from electrical meters, gas meters, gas regulators, relief equipment, exhaust fans and inlets. In no
case shall the exit terminal be above or below the aforementioned equipment unless the 4 foot horizontal distance is maintained.
J. This water heater vent system shall terminate at least 3 feet (0.9 m) above any forced air intake located within 10 ft (3 m).
NOTE: This does not apply to the combustion air intake of a direct-vent appliance.
K. When venting with a two pipe system, maximum distance between exhaust vent and intake pipe is 6 feet (1.8 m). Minimum distance
between exhaust vent and intake pipe on single direct vented appliance is 10” (0.255 m) center-to-center. Minimum distance between
exhaust vents and intake pipes on multiple water heaters is 10” (0.255 m) center-to-center.
L. When adjacent to a public walkway, locate exit terminal at least 7 feet above grade.
In addition:
Total length of vent piping shall not exceed the limits specified in this manual.
The vent piping for this direct vented appliance is approved for zero clearance to combustible construction.
The flue products coming from the exhaust vent will create a large plume when the boiler is in operation. Avoid venting in
areas that will affect neighboring buildings or be considered objectionable.
DO NOT locate exhaust vent or intake pipe in a parking area where machinery may damage the pipe.
DO NOT locate the exhaust vent or intake pipe terminals under a porch, balcony, or veranda.
Avoid terminating exhaust vents near shrubs, air conditioners, or other objects that will obstruct the exhaust stream.
DO NOT vent over a public walkway. Condensate could drip or freeze and create a nuisance or hazard.
NOTE: Due to potential moisture build-up, sidewall venting may not be the preferred venting option. Carefully consider venting
installation and location to save time and cost.
LP- 346 REV. 3.20.14
Page 30
The building owner is responsible for keeping the exhaust and intake terminations free of snow, ice, or other potential blockages, as
well as scheduling routine maintenance. Failure to keep the vent piping terminations clear and properly maintain the heater could result
in property damage, severe personal injury, or death.
For each floor containing bedroom(s), a carbon monoxide detector and alarm shall be placed in the living area outside the bedrooms,
as well as in the room that houses the heater. Detectors and alarms shall comply with NFPA 720 (latest edition). Failure to comply with
requirements for detectors and alarms could result in property damage, severe personal injury, or death.
DETERMINE LOCATION OF CONDENSATE PIPING
This heater is a high efficiency appliance, and therefore produces condensate: a by-product of the combustion process. A condensate
collection system with an internal float switch monitors the condensate level to prevent it from backing up into the combustion system.
There is a ¾” socket connection provided to connect the outlet of the collection system to a drain or condensate pump.
CONDENSATE NEUTRALIZATION
Condensate from the heater is slightly acidic with a pH of 3.2 - 4.5. To avoid long term damage to the drainage system and to meet
local code requirements, HTP recommends neutralizing the condensate with a Condensate Neutralizer Kit (Part # 7450P-212 for EL80/110/150/220/299/301, Part # 7350P-611 for EL-399). The neutralizer kit connects to the drain system and contains limestone chips
that neutralize the pH level of the water vapor. The neutralizer kit should be checked annually and the limestone chips replenished if
necessary. When replacing the limestone chips, take care to ensure chips are no smaller than ½” to avoid blockage in condensate
piping (refer to Figure 12 for piping of the condensate neutralizer.)
30
LP- 346 REV. 3.20.14
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31
Figure 12 – Condensate Piping
NOTES:
1. Condensate line must be pitched at least 1/4" per foot to properly drain. If this cannot be done, or a very long length of condensate hose is
used, you must increase the condensate line to a minimum of 1” ID and place a tee in the line after the condensate neutralizer to properly
reduce vacuum lock in the drain line.
2. Plastic pipe should be the only material used for the condensate line. Steel, brass, copper, or other materials will be subject to corrosion or
deterioration.
3. NEVER install condensate lines outside. It is very important that the condensate line is not exposed to freezing temperatures or any type of
blockage. Damages due to frozen or blocked condensate lines ARE NOT covered by warranty.
4. Support of the condensate line may be necessary to avoid blockage of the condensate flow.
NOTE: To clean out condensate trap, see Maintenance section.
LP- 346 REV. 3.20.14
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32
When servicing is complete, you must make sure this cap is replaced securely. Failure to do so will cause venting issues that will result
in serious injury or death.
When installing a condensate pump, select one approved for use with condensing heaters and furnaces. The pump should have an
overflow switch to prevent property damage from condensate spillage.
It is very important that the condensate piping be no smaller than ¾”. You must use a tee at the condensate connection with a branch
vertically up and open to the atmosphere, so as not to cause a vacuum that could obstruct the flow of condensate from the heater. To
prevent sagging and maintain pitch, condensate piping should be supported with pipe supports.
The condensate line must remain unobstructed, allowing free flow of condensate. If condensate freezes in the line, or if line is
obstructed in any other manner, condensate can exit from the tee, resulting in potential water damage to property.
FRICTION LOSS EQUIVALENT FOR STAINLESS OR PLASTIC PIPING AND FITTINGS
FITTING DESCRIPTION
3”
4”
6”
90o elbow short radius
5’
5’
3’
90o elbow long radius
4’
4’
3’
45o elbow
3’
3’
2’
Coupling
0’
0’
0’
Tee (intake only)
0’
0’
0’
V Series Vent Kit
1’
1’
1’
AL20 4C Vent Terminal
1’
1’
1’
Pipe (All Materials)
1’
1’
1’
Figure 13
NOTE: To allow for proper drainage on larger horizontal condensate runs, tubing size may need to increase to 1 inch and a second line
vent may be required.
E. EXHAUST VENT AND INTAKE PIPE SIZING
1. The exhaust vent and intake pipes are 3” for the Elite EL-80/110/155/220 and 4” for the EL-299/301/399.
2. The total equivalent length of exhaust vent and intake pipe should not exceed 200 feet.
a. The equivalent length of friction loss in elbows, tees, and other fittings are listed in Table 13.
Table 13 *Friction loss for long radius elbow is 1’ less. NOTE: Consult Polypropylene venting instructions for friction loss and
pressure drop equivalents.
b. For example: If the exhaust vent is 3” in diameter, and has two short
90o elbows and 10 feet of PVC pipe we will calculate: Exhaust Vent
Equivalent Length = (2x5) + 10 = 20 feet.
Further, if the 3” intake pipe has two short 90
o
elbows, one 45o elbow,
and 10 feet of PVC pipe, the following calculation applies: Intake Pipe
Equivalent Length = (2x5) + 3 + 10 = 23 feet.
Therefore, the total equivalent length equals 43 feet.
c. The minimum total equivalent length is 16 feet.
d. The size of venting can also be reduced in order to accommodate existing vent sizes. When reducing down to a 2” vent
from a 3” vent, or a 3” vent from a 4” vent, the total equivalent length shall not exceed 100 equivalent feet. Vent reduction must
begin at the heater.
F. LONGER VENT RUNS
The maximum total equivalent length can be extended by equally increasing the diameter of both the exhaust vent and intake pipes.
However, the transitions should begin a minimum of 16 total equivalent feet from the boiler.
LP- 346 REV. 3.20.14
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33
VENT TRANSITION FITTING
SIZE
REDUCING COUPLING
FINAL VENT SIZE
3” Venting
4” x 3”
4”
4” Venting
6” x 4”
6”
6” Venting
8” x 6”
8”
Do not exceed the maximum lengths for increased diameter vent pipes. Excessive length could result in appliance shutdown and
property damage.
All joints of positive pressure vent systems must be sealed completely to prevent leakage of flue products into living space. Failure to
do so could result in carbon monoxide leakage, property damage, severe personal injury, or death.
The maximum equivalent length for increased diameter vent pipes is 275 ft, which includes the 16 ft from the boiler with a transition
total of 259 ft upsize piping for longer vent runs.
Table 14
G. EXHAUST VENT AND INTAKE PIPE INSTALLATION
1. Use only solid PVC or CPVC pipe, or a Polypropylene vent system, approved for use with Category IV heaters.
FOAM CORE PIPING IS NOT APPROVED FOR EXHAUST APPLICATIONS. Foam core piping may be used on air inlet piping only.
2. Remove all burrs and debris from joints and fittings.
3. When using PVC or CPVC pipe, all joints must be properly cleaned, primed, and cemented. Use only cement and primer approved
for use with the pipe material. Cement must conform to ASTM D2564 for PVC and ASTM F493 for CPVC pipe. NOTE: DO NOT CEMENT POLYPROPYLENE PIPE.
4. Ensure the vent is located where it will not be exposed to prevailing winds.
5. In all roof venting applications, exhaust discharge must point away from the pitch of the roof.
6. To prevent water leakage, install adequate roof flashing where the pipe enters the roof.
7. Do not locate vent over public walkways, driveways, or parking lots. Condensate could drip and freeze, resulting in a slip hazard or
damage to vehicles and machinery.
8. Due to potential moisture build-up, sidewall venting may not be the preferred venting option. To save time and cost, carefully
consider venting installation and location.
9. Horizontal lengths of exhaust vent must slope back towards the appliance not less than ¼" per foot to allow condensate to drain from
the vent pipe.
10. The exhaust vent must terminate where vapors cannot make accidental contact with people or pets, or damage shrubs or plants.
11. In vacant chimney applications, install and seal a rain cap over existing chimney openings.
12. All piping must be fully supported. Use pipe hangers at a minimum of 4 foot intervals to prevent sagging of the pipe where
condensate may form.
13. Do not use the appliance to support any piping.
14. A screened straight coupling is provided with the appliance for use as an outside exhaust termination.
15. A screened inlet air tee is provided with the appliance to be used as an outside intake termination.
The following information on Table 14 lists optional exhaust/intake terminations available from HTP:
LP- 346 REV. 3.20.14
Page 34
DESCRIPTION
STOCK CODE
3” PVC CONCENTRIC VENT TERMINATION KIT
KGAVT0601CVT
3” STAINLESS STEEL VENT TERMINATION KIT
V1000
4” STAINLESS STEEL VENT TERMINATION KIT
V2000
6” STAINLESS STEEL VENT TERMINATION KIT
V3000
3” POLYPRO VENT KIT
8400P-001
All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow
drainage of condensate. When placing support brackets on vent piping, the first bracket must be within 1 foot of the heater and the
balance at 4 foot intervals on the vent pipe. Heater venting must be readily accessible for visual inspection for the first three feet from
the heater.
Figure 14 – Sidewall Venting with Tee (Intake) and Coupling (Exhaust) – LP-293-E
Table 15
H. SIDEWALL VENTING
34
NOTE: Vent piping should be 12” over anticipated maximum snow level.
NOTE: Drawing is meant to demonstrate system venting ONLY.
LP- 346 REV. 3.20.14
Page 35
All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow
drainage of condensate. When placing support brackets on vent piping, the first bracket must be within 1 foot of the heater and the
balance at 4 foot intervals on the vent pipe. Heater venting must be readily accessible for visual inspection for the first three feet from
the heater.
I. VERTICAL VENTING
35
Figure 15 – Vertical Venting - LP-293-F
NOTE: Vent piping should be 12” over anticipated maximum snow level.
NOTE: Drawing is meant to demonstrate system venting ONLY.
LP- 346 REV. 3.20.14
Page 36
All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow
drainage of condensate. When placing support brackets on vent piping, the first bracket must be within 1 foot of the heater and the
balance at 4 foot intervals on the vent pipe. Heater venting must be readily accessible for visual inspection for the first three feet from
the heater.
J. HORIZONTAL VENTING
36
Figure 16 – Horizontal Venting - NOTE: Drawing is meant to demonstrate system venting ONLY.
NOTES:
A. For every 1” of overhang, the exhaust vent must be located 1” vertical below overhang (overhang means top of building structure
and not two adjacent walls [corner of building]).
B. Typical installations require 12” minimum separation between bottom of exhaust outlet and top of air intake.
C. Maintain 12” minimum clearance above highest anticipated snow level or grade (whichever is greater).
D. Minimum 12” between vents when installing multiple vents.
E. 12” minimum beyond air intake.
LP- 346 REV. 3.20.14
Page 37
All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow
drainage of condensate. When placing support brackets on vent piping, the first bracket must be within 1 foot of the heater and the
balance at 4 foot intervals on the vent pipe. Heater venting must be readily accessible for visual inspection for the first three feet from
the heater.
An unbalanced vent system can be installed ONLY when the exhaust is in a vertical position.
Do not install the heater into a common existing vent with any other appliance. This will cause flue gas spillage or heater malfunction,
resulting in substantial property damage, severe personal injury, or death.
Contractors must check state and local codes before installing through an existing vent opening. State and local codes always take
precedence over manufacturer’s instructions. Failure to check state and local codes before installing through an existing opening could
result in property damage and add significantly to installation costs.
K. UNBALANCED FLUE / VERTICAL VENT
37
Figure 17 – Unbalanced Flue/Vertical Vent - NOTE: Drawing is meant to demonstrate system venting ONLY.
L. VENTING THROUGH AN EXISTING SYSTEM
This heater may be vented through an existing unused vent system. The inner diameter of the existing vent system is utilized for the
combustion air source. Two methods have been approved for such venting: Concentric Venting Through an Existing System and
Venting as a Chase.
LP- 346 REV. 3.20.14
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38
The upper and lower vent terminations as well as all joints in the venting system must be properly sealed to ensure that all combustion
air is drawn properly and exhaust does not leak from the system. Failure to properly seal the venting system will result in property
damage, severe personal injury, or death.
If an existing venting system is converted for use with this heater, the installer must ensure that the existing venting system is clean and
free from particulate contamination that could damage the heater. Failure to do so could result in property damage and heater failure.
Such failure IS NOT covered under warranty.
VENT / AIR INLET SIZE
MINIMUM EXISTING VENT / CHASE SIZE
2”
4”
3”
5”
4”
7”
1. CONCENTRIC VENTING THROUGH AN EXISTING SYSTEM
NOTE: The following instructions refer only to venting through an existing vent system, and not to venting with HTP’s concentric vent
kits (2” Part # KGVAT0501CVT, 3" Part # KGAVT0601CVT). Refer to Concentric Vent Kit installation manual (Part # LP-166) for further
concentric venting information and instructions.
Concentric venting through an existing system must run vertically through the roof. See Table 16 for proper minimum vent sizing. Use
only the approved venting materials specified in Table 12 for piping the system. All instructions listed in Part 5 - Venting, Sections A – G
apply. See Figures 18-1 and 18-2 for venting demonstrations.
NOTES:
A. For every 1” of overhang, the
exhaust vent must be located
1” vertical below overhang
(overhang means top of
building structure and not two
adjacent walls [corner of
building]).
B. Typical installations require
12” minimum separation
between bottom of exhaust
outlet and top of air intake.
C. Maintain 12” minimum
clearance above highest
anticipated snow level or grade
(whichever is greater).
D. Minimum 12” between vents
when installing multiple vents.
E. 12” minimum beyond air
intake.
F. Maintain 12” minimum
clearance above highest
anticipated snow level or grade
(whichever is greater).
Figure 18 – 1, 2 Concentric Venting NOTE: Drawing is meant to demonstrate system venting ONLY.
Table 16 – Minimum Vent / Chase Sizing
LP- 346 REV. 3.20.14
Page 39
Figure 19 – Venting as a Chase
2. VENTING AS A CHASE
When venting as a chase, follow all instructions included in Part 5
– Venting, Sections A – G of this manual, as well as the previous
Concentric Venting section. See Figure 19 for chase venting
demonstration.
NOTES:
A. For every 1” of overhang, the exhaust vent must be located 1”
vertical below overhang (overhang means top of building structure
and not two adjacent walls [corner of building]).
B. Typical installations require 12” minimum separation between
bottom of exhaust outlet and top of air intake.
C. Maintain 12” minimum clearance above highest anticipated
snow level or grade (whichever is greater).
D. Minimum 12” between vents when installing multiple vents.
E. 12” minimum beyond air intake.
F. Maintain 12” minimum clearance above highest anticipated
snow level or grade (whichever is greater).
39
LP- 346 REV. 3.20.14
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40
Figure 20 – LP-387-Z
M. INDOOR COMBUSTION AIR INSTALLATION IN
CONFINED OR UNCONFINED SPACE
NOTE: This installation is intended for commercial applications.
For residential applications, it is recommended to pipe intake
combustion air from the outdoors.
This heater requires fresh, uncontaminated air for safe operation
and must be installed in a mechanical room where there is
adequate combustion and ventilating air. NOTE: To prevent
combustion air contamination, see Table 3.
Combustion air from the indoor space can be used if the space
has adequate area or when air is provided through a duct or
louver to supply sufficient combustion air based on the heater
input. Never obstruct the supply of combustion air to the heater. If the heater is installed in areas where indoor air is
contaminated (see Table 3) it is imperative that the heater be
installed as direct vent so that all combustion air is taken directly
from the outdoors into the heater intake connection.
Unconfined space is space with volume not less than 50 cubic
feet per 1,000 Btu/hour (4.8 cubic meters per kW) of the total
input rating of all fuel-burning heaters installed in that space.
Rooms connected directly to this space, through openings not
furnished with doors, are considered part of the space.
Confined space is space with volume less than 50 cubic feet per
1,000 Btu/hour (4.8 cubic meters per kW) of the total input rating
of all fuel-burning heaters installed in that space. Rooms
connected directly to this space, through openings not furnished
with doors, are considered part of the space.
When drawing combustion air from inside a conventionally
constructed building to a confined space located on the same
story, such space should be provided with two permanent
openings: one located 6” (15 cm) below the space ceiling, the other 6” (15cm) above the space floor. Each opening should have a free
area of one square inch per 1,000 Btu/hr (22cm2/kW) of the total input of all heaters in the space, but not less than 100 square inches
(645cm2).
When drawing combustion air from inside a conventionally constructed building to a confined space located on different stories, such
spaces should be considered as communicating spaces when connected with one or more permanent openings in doors or floors
having a total minimum free area of two square inches per 1,000 Btu/hr (22cm2/kW) of the total input of all heaters in the space, but not
less than 200 square inches (645cm2).
If the confined space is within a building of tight construction, air for combustion must be obtained from the outdoors as outlined in the
Venting section of this manual.
NOTE: It is always recommended to isolate the heater installation room from the rest of the building and bring uncontaminated air in
from the outside for combustion and ventilation.
LP- 346 REV. 3.20.14
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41
Figure 21 – 1, 2 NOTE: These drawings are meant to demonstrate system venting only. The installer is responsible for all
equipment and detailing required by local codes.
LP- 346 REV. 3.20.14
Page 42
FAILURE TO FOLLOW ALL PRECAUTIONS IN THIS SECTION WILL RESULT IN FIRE, EXPLOSION, OR DEATH!
It is very important that you are connected to the type of gas
noted on the rating plate. “LP” for liquefied petroleum, propane
gas, or “NAT” for natural or city gas. You must not do a gas
conversion without an approved gas conversion kit. Prior to
turning the gas on, all gas connections must be approved by the
local gas supplier or utility, in addition to the governing authority.
A gas conversion kit comes with the heater. Follow the included
instructions VERY carefully. Failure to follow gas conversion
instructions could result in property damage, serious injury, or
death.
The gas valve and blower will not support the weight of gas piping. Do not attempt to support the weight of piping with the heater or its
accessories. Failure to follow this warning could result in gas leakage, substantial property damage, severe personal injury, or death.
Failure to apply pipe sealing compound as detailed above could result in substantial property damage, severe personal injury, or death.
Figure 22
PART 6 – GAS PIPING
A. GAS CONNECTION
The gas supply shall have a maximum inlet pressure of less than 14"
w.c. (3.5 kPa), and a minimum of 3.5" w.c. (.87 kPa). The entire piping
system, gas meter and regulator must be sized properly to prevent
pressure drop greater than 0.5" (.12 kPa) as stated in the National Fuel
Gas Code. This information is listed on the rating label.
42
The gas connection on the heater is 3/4” for the EL-80/110/150 and 1” for the EL-220/299/301/399. It is mandatory that this fitting is
used for connection to a field fabricated drip leg as shown in the illustration above per the National Fuel Gas Code. You must ensure
that the entire gas line to the connection at the heater is no smaller than the unit supplied connection.
Once all inspections have been performed, the piping must be leak tested. If the leak test requirement is a higher test pressure than the
maximum inlet pressure, you must isolate the heater from the gas line. In order to do this, shut the gas off using factory and fieldinstalled gas cocks. This will prevent high pressure. Failure to do so may damage the gas valve. In the event the gas valve is exposed
to a pressure greater than ½ PSI, 14" w.c. (3.5 kPa), the gas valve must be
replaced. Never use an open flame (match, lighter, etc.) to check gas
connections.
B. GAS PIPING
1. Run the gas supply line in accordance with all applicable codes.
2. Locate and install manual shutoff valves in accordance with state and local
requirements.
3. In Canada, the Manual Shutoff must be identified by the installing
contractor.
4. It is important to support gas piping as the unit is not designed to
structurally support a large amount of weight.
5. Purge all gas lines thoroughly to avoid start up issues with air in the lines.
6. Sealing compound must be approved for gas connections. Care must be
taken when applying compound to prevent blockage or obstruction of gas flow
which may affect the operation of the unit.
LP- 346 REV. 3.20.14
Page 43
Never use an open flame (match or lighter) to check for gas leaks. Use a soapy solution to test connection. Failure to use a soapy
solution test or check gas connection for leaks can result in substantial property damage, severe personal injury, or death.
Use two wrenches when tightening gas piping at the heater: One to prevent the heater gas line from turning. Failure to prevent the
heater gas connection from turning could result in damage to the gas line components, substantial property damage, severe personal
injury, or death.
CSA or UL listed flexible gas connections can be used when installing the heater. Flexible gas connections have different capacities
and must be sized correctly for the connected heater firing rates. Consult with the flex line supplier to assure the line size is adequate
for the job. Follow local codes for proper installation and service requirements.
Ensure the pressure tap screw is properly tightened to prevent gas leaks. Failure to do so could cause substantial property damage,
severe personal injury, or death.
DO NOT adjust or attempt to measure gas valve outlet pressure. The gas valve is factory-set for the correct outlet pressure and
requires no field adjustment. Attempts by the installer to adjust or measure the gas valve outlet pressure could result in damage to the
valve and cause substantial property damage, severe personal injury, or death.
Figure 23 – LP-205-W
C. CHECK INLET GAS PRESSURE
The gas valve is equipped with an inlet gas pressure tap that can be used to measure the gas pressure to the unit. To check gas
pressure, perform the steps listed below:
1. IMPORTANT! Before you connect to the inlet pressure, shut off the gas and electrical
power to unit.
2. Loosen the pressure tap with a small screwdriver. Refer to Figure 24 for location.
3. Each unit is equipped with a needle valve that will accept a 5/16 ID hose to connect to
a digital manometer or liquid gauge to measure incoming pressure from 0-35” w.c. See
Figure 24.
4. Turn on the gas and power up the unit.
5. Put the unit into manual test mode (details on test mode are in Part 10 Section D). In
service mode, monitor pressure to assure it does not drop below 1 inch from its idle
reading. If gas pressure is out of range or pressure drop is excessive, contact the gas
utility, gas supplier, qualified installer, or service agency to determine correct action that is
needed to provide proper gas pressure to the unit. If Gas Pressure is within normal range
proceed to Step 6.
6. Exit test mode, then turn power off and shut off gas supply at the manual gas valve
before disconnecting the hose from the gas monitoring device. Tighten screw on the
pressure tap and turn gas on. Check for leaks with soapy solution. Bubbles will appear on
the pipe to indicate a leak is present.
43
The gas piping must be sized for the proper flow and length of pipe to avoid pressure drop. The gas meter and regulator must be
properly sized for the total gas load. If you experience a pressure drop greater than 1" w.c. (.87 kPa), the meter, regulator or gas line
may be undersized or in need of service. You can attach a manometer to the incoming gas drip leg after removing the cap. The gas
pressure must remain between 3.5" (.87 kPa) and 14" (3.5 kPa) during stand-by (static) mode and while in operating (dynamic) mode.
If an in-line regulator is used, it must be a minimum of 10 feet from the heater. It is very important that the gas line is properly
purged by the gas supplier or utility. Failure to properly purge the lines, or improper line sizing, will result in ignition failure.
This problem is especially noticeable in NEW LP installations and empty tank situations. This situation can also occur when a utility
company shuts off service to an area to provide maintenance to their lines. This gas valve must not be replaced with a conventional gas
valve under any circumstances.
LP- 346 REV. 3.20.14
Page 44
Ensure that the high gas pressure regulator is as least 6 – 10 feet upstream of the appliance. Failure to do so could result in substantial
property damage, severe personal injury, or death.
Do not do a gas conversion on this heater without an officially approved conversion kit and instructions supplied by HTP. Failure to use
a conversion kit when converting the heater to fire on Natural or LP gas will result in extremely dangerous burner operation, leading to
fire, explosion, severe injury or death.
Strain on the gas valve and fittings may result in vibration, premature component failure and gas leakage, and result in fire, explosion,
property damage, severe personal injury, or death.
Adjustments to the throttle screw or offset may only be made by a qualified gas technician using a calibrated combustion analyzer
capable of measuring CO2 and CO. Failure to follow this instruction could result in fire, explosion, property damage, severe personal
injury, or death.
D. HEATER GAS VALVE
44
Figure 24 – LP-293-V
LP- 346 REV. 3.20.14
Page 45
ELECTRICAL SHOCK HAZARD - For your safety, turn off electrical power supply at service entrance panel before making any
electrical connections. Failure to do so can result in severe personal injury or death.
Wiring must be N.E.C. Class 1.If original wiring supplied with the heater must be replaced, use only TEW 105 oC wire or
equivalent.Heater must be electrically grounded as required by National Electrical Code ANSI/NFPA 70 – Latest Edition.
To ease future service and maintenance, label all wires. Wiring errors can cause improper and dangerous operation, and result in
substantial property damage, severe personal injury, or death.
To avoid electrical shock, turn off all power to the appliance prior to opening an electrical box within the unit. Ensure the power remains
off while any wiring connections are being made. Failure to follow these instructions could result in component or product failure,
serious injury, or death. Such product failure IS NOT covered by warranty.
Figure 25 – Knockout Locations
PART 7 – FIELD WIRING
A. INSTALLATION MUST COMPLY WITH:
1. National Electrical Code and any other national, state, provincial or local codes or
regulations.
2. In Canada, CSA C22.1 Canadian Electrical Code Part 1, and any local codes.
45
B. FIELD WIRING TERMINATIONS
All connections made to the heater in the field are done inside the electrical junction
box located on the left side of the unit. Multiple knockout locations are available to
route field wires into and out of the electrical junction box.
C. FIELD WIRING
The control used in the heater is capable of directly controlling 1 pump in standard
mode and 2 pumps when configured as a cascade master heater. As a standard unit,
each pump can provide a maximum of 3 amps at 120 volts. If a pump requires more
than this amount of power, an external contactor or motor starter is needed. If the
heater is configured as a cascade master, the system pump output is a dry contact
output capable of switching 5 amps at 120 volts, in addition to the heater pump output
sourcing 4 amps each.
The electrical junction box has separate, clearly marked terminal strips for line voltage
and low voltage wiring. Special jacks are provided for trouble-free cascade system
wiring using standard CAT3 or CAT5 patch cables.
D. LINE VOLTAGE WIRING FOR STANDARD HEATER
NOTE: A termination plug is included in the CAT 3 / CAT 5 Bus Connection Point, labeled J3 in Figure 23. DO NOT REMOVE THIS
PLUG! Doing so will affect heater operation and void warranty.
1. Connect the incoming power wiring to the line voltage terminal strip in the electrical junction box at terminals 120V, Neutral, Ground
(shown in Figure 26).
2. A line voltage fused disconnect switch may be required, externally mounted and connected according to local codes that may apply.
3. Connect the heater pump as shown in Figure 26 to the terminals marked 1 – (HOT), 2 – (NEUT), and 3 – (GND). The connections
shown are suitable for a maximum continuous pump draw of 3 amps at 120 volts. If the pump requires more current or voltage than the
120 volts supplied, an external motor starter or contactor will be required.
E. ALARM CONNECTIONS
The control includes a dry contact alarm output. This is an SPDT circuit, rated at 5 amps at 120 volts. This contact can be used to
activate an alarm light or bell or notify a building management system if the heater goes into a lockout condition. The circuit between
the ALARM COM and NC terminals is closed during normal operation and the circuit between ALARM COM and NO is open during
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Failure to use the correct sensor may result in tank temperature being either above or below set point, and could result in decreased
performance, substantial property damage, or heightened risk of injuries due to scalds.
Caution should be used to ensure neither of these terminals becomes connected to ground.
normal operation. The connections depicted in Figure 26 show two 120 volt lights connected to the alarm terminals. One light will be on
when the heater is in normal mode and the other light will be on when the heater is in lockout mode.
F. LOW VOLTAGE CONNECTIONS FOR STANDARD HEATER
1. All low voltage cables should enter the electrical junction box through the provided knock out holes as shown at left.
2. Connect all low voltage field devices to the low voltage terminal strip located in the electrical junction box.
G. TANK SENSOR OR MECHANICAL CONTROL
Connect the tank sensor or mechanical controls to the TANK SENSOR terminals (10, 11) of the low voltage terminal strip as shown in
Fig. 26. The control will automatically determine which type of sensor is connected and operate accordingly.
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Figure 26 - VWH Control
NOTE: If sensor wires are located in an area with sources of
potential electromagnetic interference (EMI), the sensor wires
should be shielded, or the wires routed in a grounded metal
conduit. If using shielded cable, the shielding should be
connected to the common ground of the heater.
H. SYSTEM / PIPE SENSOR
The system/pipe sensor can be used to control the temperature
of the storage tank when a tank sensor or mechanical control
cannot be mounted. The system/pipe sensor would be wired into
the terminals of the low voltage terminal strip as shown on Figure
26. It is important to note that when a system/pipe sensor is
used, the circulating pump must be wired to operate
continuously; otherwise the heater will short cycle.
The system/pipe sensor can also be used in a cascade system
when the sensor is placed on the supply line of multiple heaters
that feed the storage tank. This will control the temperature and
modulate the firing rate of the connected heaters. The
system/pipe sensor would then be wired into the master heater
terminals on the low voltage strip as shown on Figure 29.
NOTE: If sensor wires are located in an area with sources of
potential electromagnetic interference (EMI), the sensor wires
should be shielded, or the wires routed in a grounded metal
conduit. If using shielded cable, the shielding should be
connected to the common ground of the heater.
47
I. OPTIONAL 0-10 VOLT BUILDING CONTROL SIGNAL
1. A signal from a building management system may be
connected to the heater to enable remote control. This signal
should be a 0-10 volt positive-going DC signal. When this input is
enabled using the installer menu, a building control system can
be used to control the set point temperature of the heater. The
control interprets the 0-10 volt signal as follows; when the signal
is between 0 and 1.5 volts, the heater will be in standby mode,
not firing. When the signal rises above 1.5 volts, the heater will
ignite. As the signal continues to rise towards its maximum of 10
volts, the heater will increase in set point temperature. See Part
10 for details on the setting of function 16.
2. Connect a building management system or other auxiliary
control signal to the terminals marked 16, 0-10 VOLT + and 17,
0-10 VOLT – in the electrical junction box (shown in Figure 26).
Caution should be used to ensure that the 0-10 VOLT +
connection does not become connected to ground.
J. OPTIONAL UL353 LOW WATER CUT-OFF
INTERFACE KIT
If an optional UL 353 Low Water Cut-Off (LWCO) Interface Kit is
used, the control box of the kit should be mounted to the left side
of the heater cabinet near the low water cut-off probe, which is
located on the outlet nipple of the heater.
Follow the complete instructions included in the kit for proper installation.
K. WIRING OF CASCADE SYSTEM COMMUNICATION BUS
1. A Cascade Bus Termination Plug has been installed on the customer connection board of this boiler. The purpose of this plug is to
stabilize communication between multiple boilers and reduce electrical “noise”. See Figures 28 and 29 for Cascade Bus Termination
Plug installation detail.
2. Use standard CAT3 or CAT5 computer network patch cables to connect the communication bus between each of the boilers. These
cables are readily available at any office supply, computer, electronic, department or discount home supply store in varying lengths. If
you possess the skills you can also construct custom length cables.
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3. It is recommended to use the shortest length cable that will reach between the boilers and create a neat installation. Do not run
unprotected cables across the floor where they may become wet or damaged. Avoid running communication cables parallel and close
to or against high voltage (120 volt or greater) wiring. HTP recommends that the maximum length of communication bus cables not
exceed 200 feet.
4. Route the communication cables through one of the knockouts in the cabinet.
5. Connect the boilers in a daisy chain configuration as shown below. It is best to wire the boilers using the shortest wire runs rather
than trying to wire them in the order that they are addressed. The communication bus jacks on the customer connection panel are
interchangeable so you can use either one or both in any order to connect the cable.
If you have connected the boilers to each other properly, there will be no open communication connection ports.
1. Connect the system pump hot wire to the terminal marked 8.
2. Connect the system pump neutral to the 2 terminal and the pump ground wire to the 3 terminal.
3. Connect a jumper wire from the 120 VOLT terminal to the 9 terminal.
4. Connect the heater pump to the terminals marked 1 (HOT), 2 (NEUT) and 3 (GND).
5. Connect the system pipe sensor to the terminals marked 10 and 11.
M. CASCADE FOLLOWER PUMP AND SENSOR WIRING
1. Connect the heater pump to the terminals labeled 1 (HOT), 2 (NEUT), and 3 (GND).
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Figure 29 – Cascade Wiring
2. An alarm bell or light can be connected to the alarm contacts of the follower heater. The normally closed alarm contact may be used
to turn a device off if the heater goes into lockout mode. The alarm contacts are rated 5 amps at 120 VAC.
To connect an alarm device, connect the power for the device to the ALARM COM terminal. Connect the alarm device hot wire to the
ALARM NO terminal. Connect the neutral or return of the alarm device to the neutral or return of the power for the alarm device.
To connect a device that should be powered off during a heater lockout condition, follow the same instructions as above except use the
ALARM NC terminal rather than the ALARM NC terminal.
Note that in a cascade system the alarm output of the heater addressed as #1 will also be active if the master heater has a lockout
condition. The alarm output of heaters addressed as 2-7 will only activate an alarm if a lockout condition occurs on that specific heater.
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Figure 30
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Figure 31
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Figure 32
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Chemical imbalance of your water can cause severe damage to your heater and associated equipment, and may also affect efficiency.
You may have to have your water quality professionally analyzed to determine whether you need to install a water softener. It is
important that the water chemistry on both the domestic hot water and central heating sides are checked before installing the heater, as
water quality will affect the reliability of the system. Outlined below are those water quality parameters which need to be met in order for
the system to operate efficiently for many years. Failure of a heat exchanger due to lime scale build-up on the heating surface, low pH or other imbalance IS NOT covered by the warranty.
Do not use petroleum-based cleaning or sealing compounds in the heater system. Damage to elastomer seals and gaskets in the
system could occur, resulting in substantial property damage.
Before starting the heater, and during initial operation, smell near the floor and around the heater for gas odorant or any unusual odor.
Remove heater front door and smell interior of heater enclosure. Do not proceed with startup if there is any indication of a gas leak.
Repair any leaks at once.
PROPANE HEATERS ONLY – Your propane supplier mixes an odorant with the propane to make its presence detectable. In some
instances, the odorant can fade, and the gas may no longer have an odor. Before startup (and periodically thereafter), have the
propane supplier verify the correct odorant level in the gas.
PART 8 – START-UP PREPARATION
A. CHECK / CONTROL WATER CHEMISTRY
To assure good extended service life, it is recommended that you test your water quality prior to installation. Listed below are some
guidelines.
Sodium less than 20 mGL
Water pH between 6.0 and 8.0
1. Maintain heater water pH between 6.0 and 8.0. Check with litmus paper or have it chemically analyzed by a water treatment
company.
2. If the pH differs from above, consult local water treatment company for treatment needed.
Hardness less than 7 grains
Consult local water treatment companies for unusually hard water areas (above 7 grains hardness).
Chlorine concentration less than 100 ppm
1. Using chlorinated fresh water should be acceptable since drinking water chlorine levels are typically less than 5 ppm.
2. Do not connect the heater to directly heat a swimming pool or spa water.
3. Do not fill heater or operate with water containing chlorine in excess of 100 ppm.
1. The heater is a high efficiency condensing heater. Therefore, the unit has a condensate drain. Condensate fluid is nothing more than
water vapor, derived from combustion products, similar to that produced by an automobile when it is initially started.
Condensation is slightly acidic (typically with a pH of 3 to 5) and must be piped with the correct materials. Never pipe the condensate
using steel, copper, brass or other materials that will be subject to corrosion. Plastic PVC or CPVC pipe are the only approved
materials.
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Ensure the heater is full of water before firing the burner. Failure to do so will damage the heater. Such damage IS NOT covered by
warranty, and could result in property damage, severe personal injury, or death.
A condensate neutralizer, if required by local authorities, can be made up of lime crystals, marble or phosphate chips that will neutralize
the condensate. This may be done by the installer or you may purchase a condensate neutralizer from HTP (7450-212).
2. The heater is equipped with a ¾ female socket weld fitting connection that must be piped to a local drain. It is very important that the
condensate line is sloped downward away from the heater to a suitable inside drain. If the condensate outlet on the appliance is lower
than the drain, you must use a condensate removal pump, available from HTP (554200). This pump is equipped with two leads that can
be connected to an alarm or another type of warning device to alert the user of a condensate overflow, which, if not corrected, could
cause property damage.
3. If a long horizontal run is used, it may be necessary to create a vent in the horizontal run to prevent a vacuum lock in the condensate
line.
4. Do not expose the condensate to freezing temperatures.
5. It is very important you support the condensation line to assure proper drainage.
D. FINAL CHECKS BEFORE STARTING HEATER
1. Read Startup Procedures within this manual for proper steps to start heater. (See Startup Report to record steps for future
reference.)
2. Verify the heater and system are full of water and all system components are correctly set for operation.
3. Fill condensate trap with water.
4. Verify electrical connections are correct and securely attached.
5. Inspect exhaust vent and intake piping for signs of deterioration from corrosion, physical damage or sagging. Verify exhaust vent and
intake piping are intact and correctly installed per Venting Section, (Part 5) and local code.
E. SETTING UP A SINGLE HEATER
When power is applied to the heater, the control first completes a power-up systems check. During this time the combustion fan may
run. The display will initially show the current heater outlet temperature. If a fault is detected during the power-up test, the control will
display the appropriate fault code. Otherwise, the display will continue to show the heater outlet temperature and stand-by, waiting for a
demand for hot water. If the temperature of the tank sensor falls below the tank set point minus the tank differential temperature, a
demand for hot water is generated by the control.
When a demand for hot water is received, the control begins the following demand sequence. The heater first turns on the pump (if it is
not wired to run continuously). Once the pump is running, the control will display LOW WATER FLOW and wait for the water flow in the
system to increase to an acceptable level determined by the flow switch on the outside of the heater. (NOTE: This step may happen
very rapidly. If flow is adequate, LOW WATER FLOW may never display.)
Once flow through the heater is adequate, the control will measure the supply temperature. If it is below the set point temperature
minus the ignition differential set point, the control will ignite the burner. After the burner is lit, the control modulates the firing rate to
control the supply water temperature at the set point temperature plus the supply offset temperature (installer #4) above the tank set
point temperature. When the tank temperature is equal to the tank set point temperature, the control will extinguish the burner and run
the combustion fan to purge gasses from the combustion chamber. In addition, the pump will run for a pump post purge interval. The
control will then be in standby, waiting to process the next demand for heat.
During this process, the control will extinguish the burner if it senses a dangerous or unsafe condition. If the control determines that a
dangerous or unsafe condition has occurred, the control may lock out the heater and prevent it from igniting until a maintenance person
diagnoses the problem, repairs it, and resets the control. In the event that the control goes into lockout, it will show a diagnostic code on
the display, illuminate the LED fault indicator, and close the alarm relay contacts to aid in recognition of the condition, diagnosis, and
repair.
F. SETTING UP A CASCADED SYSTEM
If the heater is part of a cascaded system the operation is somewhat different. The control of each heater in a cascaded system
completes its own power up system check as described above. One of the heaters in the cascade system is designated as the master
heater. After the master heater completes its power up sequence, it checks the communication bus to see if any other heaters are
present. If other heaters are present, the master control determines these follower heater addresses. The master heater control will
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recheck the bus every few seconds as long as it is powered up to update the status of the connected heaters. The control in the master
heater processes all heat demands and dictates which of the follower heaters should light and what firing rate the followers should try to
achieve.
When the master heater receives a demand for heat, it determines which heater is first in the firing sequence and sends that heater a
command to begin a demand sequence. That heater will then begin a demand sequence as described above. Once the heater ignites,
the master heater control will increase the firing rate command to that heater until the system sensor temperature is at the tank set point
temperature plus the supply offset temperature (installer #4), or that heater is at high firing rate. If the command from the master heater
control gets to the high firing rate of the follower heater, but the system sensor is below the required temperature, the master heater
control will then tell the next heater in the firing sequence to begin its demand sequence. The master heater control will then begin to
ramp up the firing rate command of that heater. This process will continue while there is a demand until all heaters in the cascade
system are at high fire or the desired temperature of the system sensor is reached. If the system sensor temperature reaches tank set
point and installer #4 before all heaters are at high fire, the master control will modulate the cascade command signal to maintain the
system sensor at tank set point and installer #4 until the demand is complete. When the tank temperature is equal to the set point
temperature, the demand is complete, and the master heater control will extinguish all heaters that may be lit. If the demand decreases,
the firing rate command and amount of heaters lit will decrease exactly opposite as described above.
Whenever the master heater control needs to fire a follower heater, it sends a firing rate command to that heater. The follower heater
will respond to the command until its supply sensor temperature gets to be 5oF above the tank set point temperature plus the supply
offset temperature (installer #4), at which point the individual heater will modulate on its own so as not to overheat. As a result, it is not
uncommon to see the cascade output at maximum but individual heaters firing at less than their maximum firing rate.
G. LOCKOUT CONDITION
If any heaters, including the master heater in the cascade system, are in a lockout condition, the master control will recognize the
lockout condition and skip over the heater in the firing sequence. Each heater in the cascade system is responsible for its own safety
functions. So, if any individual heater control senses an unsafe condition, it will extinguish the burner and, if necessary, go to a lockout
condition. In this way, every heater in the system has its individual safety controls intact and operational, even if the firing of the heater
is under control of the master heater.
In the event that the system sensor fails, all heaters in the system will ignite simultaneously when there is a demand, and each heater
will individually regulate firing rates to maintain the master set point temperature (tank set point + installer #4) at the individual supply
sensors built into the heater. If this should happen, the master heater will display an E03 fault code, indicating that the supply sensor
has failed.
H. CASCADE SYSTEM PROGRAMMING
1. If the heater is used alone, skip this section.
2. Programming the Master Heater:
a. Make sure there is no demand for heat being supplied to the heater.
b. Apply power to the heater.
c. Enter the system setting program navigation following instructions in Part 10 of this manual.
d. Verify that cascade address function 15 is set to 0. This makes the master heater address 0. NOTE: The Master Heater
MUST be addressed as 0.
e. Change Cascade Mode function 23 to 926 Boilrs. This makes it the master heater.
f. Exit the installer menu.
NOTE: The temperature set point of the master must match the follower heater set point in order for the system to operate properly.
3. Programming Follower Heaters:
NOTE: READ THE NOTES BELOW BEFORE PROGRAMMING FOLLOWER HEATERS
The heater addressed as 1 will share its alarm output with the master heater.
It is recommended but not necessary to address heaters in the order that they are wired.
No two heaters can have the same address.
It is not required to use all consecutive address numbers.
a. Make sure there is no demand for heat being supplied to the master heater
b. Apply power to the follower heater you are working on.
c. Enter system settings following instructions in Part 10 of this manual
d. Set cascade address parameter 15 to 1 for the first follower, 2 for the second follower, etc. depending on which heater you are
programming based on the above notes.
e. Change “CASCADE MODE” parameter to “926 BOILRS”. This makes the heater a follower heater and enables all data to be
transferred between heaters as needed for the system to function to full capability.
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FOR YOUR OWN SAFETY READ BEFORE OPERATING
1. This heater does not have pilot. It is equipped with an ignition device which automatically lights the burner. Do not try to light the
burner by hand.
2. BEFORE OPERATING: smell all around the heater area for gas. Be sure to smell next to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any heater.
Do not touch any electric switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor's phone. Follow the gas suppliers' instructions.
If you cannot reach your gas supplier, call the fire department.
Turn off gas shutoff valve (located outside of the heater) so that the handle is crosswise to the gas pipe. If the handle will not
turn by hand, don't try to force or repair it, call a qualified service technician. Force or attempted repair may result in a fire or
explosion.
4. Do not use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and to
replace any part of the control system and any gas control that has been damaged.
5. The heater shall be installed so the gas ignition system components are protected from water (dripping, spraying, rain, etc.) during
heater operation and service (circulator replacement, condensate trap, control replacement, etc.)
Failure to follow these instructions could result in property damage, serious personal injury, or death.
If you discover any evidence of a gas leak, shut down the heater at once. Find the leak source with a bubble test and repair
immediately. Do not start the heater again until the leak is repaired. Failure to comply could result in substantial property damage,
severe personal injury, or death.
ENTER MENU CODE
000
f. Exit system menu.
NOTE: The temperature set point of the follower must match the master heater set point in order for the system to operate properly.
PART 9 – START-UP PROCEDURE
56
A. CONTROL OVERVIEW
The control is one of the primary safety devices of the heater. It monitors the safety sensors of the heater to assure safe and efficient
operation.
The control has many features associated with system design. This section addresses programming features, including Heater Settings
/ System Settings / Maintenance Settings and System Diagnostics, to help in customizing your control. It is important to fully understand
control capabilities before customization, as its factory defaults may already fit your system design and not require any adjustment at
all.
B. NAVIGATION OF THE DISPLAY
The display includes a two line backlit LCD readout to provide informative messages about the operation of the heater. Many operating
parameters can be viewed and adjusted by using the six buttons on the display. The function of each button is described below.
RESET – The RESET button has two functions.
ENTER – The ENTER key is used to enter the parameter programming mode. To enter this mode, hold down the ENTER key for more
than 4 seconds. The readout will change to:
One of the zeroes will be blinking. Use the ▲▼ arrow keys to change the blinking digit to the correct value. Use the arrow keys to
select the next digit to change and again use the ▼▲ keys to change the value. Repeat until the correct code is entered. Press the
ENTER key to accept the code entered. If the code is correct, the readout will change to the appropriate screen. If the programming
code is not accepted, the readout will continue to display as shown above.
LP- 346 REV. 3.20.14
– Resets any lockout error code
– Returns the user to the default display screen.
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SCREEN
DESCRIPTION
ENTER MENU CODE
000
To access the heater setting program, press and hold the ENTER Key for 4 seconds, until the display shows the
screen at left.
ENTER MENU CODE
600
Using the arrow keys, log in the Heater Menu Access Code “600”. To confirm the code, press ENTER to access
Heater Setting Program navigation menu.
SCREEN
DESCRIPTION
IGNITION DIFF SET
7 oF
Function: Allows the user to adjust the ignition differential set point from 1oF to 36oF (Factory Default 7oF). Degrees
below set point must be equal to or below tank differentials.
TANK SETPOINT
120 oF
Function: Adjusts the tank set point from 59oF to 180oF (Factory Default 120oF).
TANK DIFF SETPOINT
7 oF
Function: Adjusts the tank differential set point from 1oF to 18oF (Factory Default 7oF). Degrees below set point
where demand starts.
The ENTER key is also used to enable a function for editing. After the user navigates to the desired function, the user would hold down
the ENTER key for one second. When the ENTER key is released, the function value will begin to blink. The function can now be
changed using the ▼▲ARROW keys. After the new value is displayed, the user then presses the ENTER key for 1 second to lock the
new value of the function in. The value will then stop blinking.
LEFT AND RIGHT ARROW KEYS – are used to navigate between the default display, status display, analog and cascade dis-
plays if they are enabled. The keys are also used in programming modes to change between the programmable functions. It is
recommended you use the Menu Maps in the back of this manual and the detailed menu instructions printed in this section to help in
menu navigation.
UP AND DOWN ARROW KEYS – ▼▲ are used to navigate between the various functions displayed in the menu. After the function is
enabled for editing by pushing the ENTER key, the ▼▲ keys are used to adjust the function upward or downward to the desired value.
C. OPERATING INSTRUCTIONS
Before operating the unit, it is important to remove the cover and verify that the gas line and water lines are connected to heater and
fully purged. If you smell gas, STOP; Follow the safety instructions listed in the first part of this section. If you do not smell gas, follow
the next steps.
1. Turn down the thermostats before applying power to the heater. If 0–10 volt or other inputs are used, make sure that they are set so
there is no call for heat while programming.
2. Turn on the power to the heater or heaters if a cascade system used.
3. Next, check the heater settings. Adjustment and factory defaults are outlined within this section. If a cascade system is used, it is
important that all the heaters have the same heater settings.
4. Next, check the system settings. Adjustments and factory defaults are outlined within this section. If a cascade system is used, it is
important that the Master Heater is programmed with the correct system settings.
5. Create a demand on the heater or heaters if a cascade system is used. The user can monitor system functions when the heaters are
operational.
6. If the heaters fail to start, refer to the troubleshooting section in the back of this manual.
D. PROGRAMMING HEATER SETTINGS
Heater Setting Program Access
Note: Programming the heater control is not possible when the heater is firing. Make sure any input which can create a demand on the
heater, such as the tank thermostat, is turned off, so the heater will remain idle to allow programming.
Table 17 – Programming Screens
Heater Setting Program Navigation
Once the code is confirmed, the user can now start to set the Heater Settings. Use the arrow keys on the display to navigate through
the Heater Setting Program. A blinking setting indicates it can be changed. To change a setting, press the ENTER Key. Heater
settings can be increased by pressing the UP ARROW▲ and decreased by pressing the DOWN ARROW▼ on the display. When
done, press ENTER. Setting will stop blinking and you can move on to next setting. Press RESET to exit programming and store
settings. Listed below are the heater settings that can be programmed into the control.
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TEMP DISPLAY C OR F
oF
Function: Adjusts the temperature measurement in F = Fahrenheit to C = Celsius (Default is Fahrenheit).
SCREEN
DESCRIPTION
CLOCK MODE (12/24)
08/28/2009 Fr 9:42A
Function: Changes the clock from 12 hour mode (8:45 PM) to 24 hour mode (20:45). To change to 24 hour
mode, press the ENTER key. The letter (A or P) after the time will blink. Press the up or down arrow key once and
the letter will disappear. Press the ENTER key to save the new setting.
CLOCK HOUR
08/28/2009 Fr 10:01A
Function: Allows the user to adjust the hour setting.
CLOCK MINUTE
08/28/2009 Fr 10:01A
Function: Adjusts the minute setting.
CLOCK DAY OF WEEK
08/28/2009 Fr 10:01A
Function: Adjusts the day of week.
CLOCK DATE MODE
08/28/2009 Fr 10:01A
Function: Allows the user to switch to European date format (2009/08/28) from US format (08/28/2009).
CLOCK YEAR
08/28/2009 Fr 10:01A
Function: Adjusts the year setting.
CLOCK MONTH
08/28/2009 Fr 10:01A
Function: Adjusts the month setting.
CLOCK DATE
08/28/2009 Fr 10:01A
The clock is set.
SCREEN
DESCRIPTION
ENTER MENU CODE
000
To access the heater setting program, press and hold the ENTER Key for 4 seconds, until the display shows the
screen at left.
ENTER MENU CODE
925
Using the arrow keys on the display, log in your System Menu Access Code “925”. To confirm code, press ENTER
to access system setting program navigation menu.
SCREEN
DESCRIPTION
Function 1
Factory Program Mode
MODE
VWH MODE 1
This screen indicates that the control is configured correctly for a volume water heater. Do not change this screen.
Function 3
DHW Tank Max Temp
DHW TANK MAX TEMP
180 oF 3
This is the maximum temperature that can be selected in heater settings for the DHW tank. Factory Default is 180oF.
(Range: 95oF to 180oF)
Function 4
Burner Off Differential
BURNER OFF DIFF
20 oF 4
This is the amount of degrees above tank set point that the burner will maintain its outlet water temperature while
there is a demand for heat. Factory Default is 20oF. (Range: 1oF to 45oF)
Table 18 – Heater Setting Program Navigation
Clock Settings
(NOTE: The clock will reset if the heater is powered off for more than a week.)
58
Table 19 – Clock Setting Screens
NOTE: The internal clock does not adjust for daylight savings time, and requires manual adjustment.
E. PROGRAMMING THE SYSTEM SETTING
System Setting Program Access
Note: Programming the heater control is not possible when the heater is firing. Make sure any input which can create a demand on the
heater, such as the tank thermostat, is turned off, so the heater will remain idle to allow programming.
Table 20 – System Setting Access
F. SYSTEM SETTING PROGRAM NAVIGATION
Once the System Menu Access Code is confirmed, the user can begin to set the system setting menu. Use the arrow keys on
the display to navigate through the system setting program. To change a setting, press ENTER. System settings can be increased by
pressing the UP ARROW and decreased by pressing the DOWN ARROW on the display. When done, press ENTER. Setting will stop
blinking and you can move on to next setting. Press RESET to exit programming and store settings. Listed below are the heater
settings that can be programmed into the control.
LP- 346 REV. 3.20.14
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59
Function 6
VWH Post Pump Time
VWH POST PUMP TIME
0 MINUTES 6
The heater pump has the ability to post purge energy from the heater to the tank after the set point has been
achieved. Please note that running the pump for a time greater than 5 minutes may cause tank energy to be
released back to the heat exchanger. Factory Default of 0 Minutes. (Range: 0 – 10 minutes)
Function 7
Warm Weather Shutoff
WARM WEATHER OFF
68 oF 7
Not applicable on this product.
Function 8
Min Outdoor Temp
MIN OUTDOOR TEMP
5 oF 8
Not applicable on this product.
Function 9
Max Supply Temp
MAX SUPPLY TEMP
190 oF 9
Not applicable on this product.
Function 10
Max Outdoor Temp
MAX OUTDOOR TEMP
68 oF 10
Not applicable on this product.
Function 11
Min Supply Temp
MIN SUPPLY TEMP
95 oF 11
Not applicable on this product.
Function 12
Min Heater Temp
MIN HEATER TEMP
68 oF 12
Not applicable on this product.
Function 13
CH Post Pump Time
CH POST PUMP TIME
0 MINUTES 13
Not applicable on this product.
Function 14
DHW Priority
DHW PRIORITY
30 MINUTES 14
Not applicable on this product.
Function 15
Cascade Address
CASCADE ADDRESS
0 15
Bus addressing heaters (maximum heaters allowed 8 in a cascade system). Master Heater address is 0 and
Following Heaters are addressed 1 thru 7. Default: 0 (Range: 0 – 8). NOTE: DO NOT USE ADDRESS 8.
Function 16
Optional Inputs
OPTIONAL INPUT
RETURN SEN 16
Allows the user to select from optional inputs to control or monitor the system. Default: RETURN (Range: Off /
Booster Board / 0-10 Volt / DHW Sensor / Return Sen).
Function 17
0-10 Volt Function
0-10 VOLT FUNCTION
TEMPERATURE 17
Allows the user to control heater modulation through temperature control. Factory Default = Temperature
(Temperature only on VWH).
Function 18
Step Modulation Mode
STEP MODULATE MODE
ON 18
Not applicable on this product.
Function 19
Heater DHW Temp
HEATER SUPPLY DHW
180oF 19
Not applicable on this product.
Function 20
Water Safety Input
WATER SAFETY INPUT
WATER PRESSURE 20
The user can select various water safety inputs used in the heater system. Default: Flow Switch (Range: None / Low
Water Cut off / Flow Switch / Water Pressure).
Function 21
Error Outdoor Sensor
ERROR OUTD SENSOR
OFF 21
Not applicable on this product.
Function 22
Adjust Heater Output %
ADJ HEATER OUTPUT
100% 22
Allows the user to adjust the heater output down from 100% to 50%. Factory Default: 100%. (Range: 100% – 50%)
Function 23
Cascade Mode
CASCADE MODE
VISION 3 23
Allows the user to select cascade mode. Factory Default: Vision 3 (Range: 926 Boilers / Vision 3).
Function 24
Cascade Rotation
CASCADE ROTATION
48 HOURS 24
Sets the amount of hours before the first heater in the cascade firing rotation will be changed. NOTE: If this
parameter is set to 0, the firing order of the heaters will not rotate. Default: 48 hours (Range: 0 – 240 hours).
Function 25
Cascade DHW Mode
NOT USED
NOT USED 25
Not applicable on this product.
Function 26
System Freeze Protect
SYS FREEZE PROT
PROTECT OFF 26
NOTE: This parameter is only present if the heater is a cascade master. Allows the user to set the freeze protection
when a system pump is used. Factory Default: OFF. Selection of temperature activates freeze protection. (Range:
OFF, -40oF – 104oF).
LP- 346 REV. 3.20.14
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Function 27
Error System Sensor
ERROR SYSTEM SENS
ON 27
Allows the user to set the control to display an error message if the system sensor is open or shorted. NOTE: This
error does not stop the heater (or heaters) from running. Factory Default: ON (Range: ON / OFF).
Function 28
Freeze Protection
FREEZE PROTECTION
ON 28
Allows the user to set freeze protection on the heater. Factory Default: ON (Range: ON / OFF).
Function 29
DHW Modulation Mode
DHW MODULATE MODE
NORMAL MOD 29
Not applicable on this product.
Function 30
Extra Heater Mode
EXTRA HEATER MODE
OFF 30
Allows for a non HTP heater to be controlled when the cascade output has risen above the percent of the cascade
firing rate set in this parameter. Factory Default: Off (Range: 50% - 100%).
Function 31
System Sensor Mode
SYSTEM SENSOR MODE
OFF 31
Suppresses the ‘NO FOLLOWER’ message on the display if the heater is used as a cascade master heater with no
follower heaters connected. Factory Default: OFF (Range: ON / OFF).
Function 32
Service Schedule
SERVICE SCHEDULE
OFF 32
Allows the user to select a service date or time based on the heater run hours to program the heater maintenance
schedule. Factory Default: OFF (Range: Date or Run Hours). NOTE: Without setting this function, Functions
33/34/35/36 will not display.
SCREEN
DESCRIPTION
Function 33
Year
SERVICE SCHEDULE
YEAR 00/00/2000 33
Allows the user to set the year of the next service reminder.
Hours
SERVICE SCHEDULE 10000’s 000000h 33
Allows the user to set the left two digits of the amount of run hours before next service reminder.
Function 34
Month
SERVICE SCHEDULE
MONTH 00/00/2000 34
If the date function was selected, this function allows the user to program the month. If you selected the run hour
function, you will need to program 10,000 hours, if required.
Hours
SERVICE SCHEDULE 10000’s 000000 34
Allows the user to set the two middle digits of the amount of run hours for the next service reminder.
Function 35
Day
SERVICE SCHEDULE
DAY 00/00/2000 35
Allows the user to set the day of next service reminder.
Hours
SERVICE SCHEDULE 10000’s 000000 35
Allows the user to set the 2 right digits of the amount of run hours for the next service reminder.
Function 36
Telephone
TELEPHONE #
000 000 0000 36
Allows the user to input a telephone number that will be displayed when maintenance is required.
Table 21 – System Setting Menu Screens
NOTE: For the following functions, you must have your maintenance function turned on.
To change these functions, press ENTER. The left most digit will begin to blink. Use the up ▲ or down ▼ arrows to change the digit.
Use the arrow keys to switch between digits. When you’ve made your selection, press ENTER again.
60
Table 22 - Maintenance Reminder Function Screens
G. RESETTING THE MAINTENANCE SCHEDULE
When the system control flashes MAINTENANCE REQUIRED, it is advisable that you call for service. After the service is performed,
reset the schedule for the next required service by using the following steps.
Press ENTER on the display for 3 seconds. The Menu code will appear as 000. This does not change. Press ENTER again. SERVICE
SCHEDULE RESET will be displayed. Using the right arrow key scroll to the selection of year or hours. Select enter to reset the
mode you are in. Use the up ▲ or down ▼ arrow key for each adjustment then select ENTER when reset is complete.
LP- 346 REV. 3.20.14
Page 61
SCREEN
DESCRIPTION
SUPPLY SEN 180oF
RETURN SEN 150oF
This screen is displayed after pressing the key as described above. This shows the actual temperature that the
supply and return sensors are measuring. NOTE: If the heater is configured to use a 0 – 10 volt input, the return
sensor is disabled and the second line of the display will be blank.
Press the ▼ key once.
NA NA NA
SUPPLY SEN 122oF
The actual temperature measured by the supply sensor is displayed on the bottom.
Press the ▼ key once.
0-10 SIGNL ON
*
Shows if 0 – 10 volt is enabled.
Press the ▼ key once. (This screen will appear only when set in Master Heater mode).
CAS SET 190 oF
SYSTEM 112 oF
This screen displays the cascade set point (maximum 190oF) on the top line. The system sensor value reading is
on the second line. The control will cascade the heaters up to this set point depending on demand.
Press the ▼ key once.
TANK SET 120 oF
RET / TANK OFF
This screen displays the current tank temperature set point on the top line. The actual temperature measured by
the tank or return line sensor (HTP 7250P-325) is displayed on the bottom line. If a mechanical aquastat is used in
place of the recommended sensor, the second line will display ‘OFF’ in place of the temperature if the aquastat
measures close to its set temperature, or ‘ON’ in place of the temperature if the aquastat temperature is too low.
Press the ▼ key once.
NA 11 oF
FLUE 95 oF
The second line displays the current flue temperature of the heater.
Press the ▼ key once.
FLAME 0.0uA
FAN SPEED 3497 RPM
This screen displays the heater flame current on the top line. The second line displays the fan speed in the heater.
Press the ▼ key once.
0-10 V 0.0 V
*
The top line displays the voltage on the optional input. This voltage is only relevant if an external 0-10 volt signal is
being used to control the heater.
Press the ▼ key once.
BUS COMM NO CONN
This display shows the status of the communication bus between multiple heaters. If the heater is in a single
heater configuration, the display will show ‘NO CONN’. If the heater is used in a multiple coiler configuration, is the
Master Heater, and other heaters are connected to the communication bus and powered, this screen will show the
address of each heater connected to the bus.
Press the ▼ key once.
POWER ON 0H
CH ON 0H
The top line of this display indicates the amount of hours the heater has had power applied to it over its life. The
second line is not applicable.
Press the ▼ key once.
VWH ON 0H 0H
GOOD IGNIT 1X
The top line of this display indicates the amount of hours the burner has been on for hot water demand in the life
of the heater. The second line indicates how many times the burner has successfully ignited in the life of the
heater.
Press the ▼ key once.
SYS CH ON 0h
SYS VWH ON 0h
The top line is not applicable. The second line registers system pump hours on cascade master ONLY.
SCREEN
DESCRIPTION
Press the ▼ key once.
FAULT HISTORY 1
07/27/2009 Mo 5:19A
This screen displays the last lockout fault of the heater controller. The top line will alternate between the
words ‘FAULT HISTORY’ and the actual fault encountered. The bottom line displays the date and time the
fault occurred.
Press the ▼ key once.
FAULT HISTORY 2
08/28/2009 Fr 5:19A
This screen displays the second oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the actual fault encountered. The bottom line will display
the date and time that the fault occurred.
Press the ▼ key once.
FAULT HISTORY 3
08/28/2009 Fr 5:19A
This screen displays the third oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the actual fault encountered if one has occurred. The
bottom line displays the date and time a fault occurred.
PART 10 – START-UP PROCEDURES FOR THE INSTALLER
A. HEATER CONTROL STATUS MENU
The heater control also has the ability to review the status of the system. To access the status screens, simply press the right arrow .
Once the first value is displayed, press the up arrow ▲ or down arrow ▼ to access additional information. At any point you may press
the RESET button to exit the status screen.
61
Table 23 - Heater Control Status Menu Screens
The following 10 screens display the last ten heater lockout faults. The faults are displayed from most recent to oldest by depressing
the ▼ key.
LP- 346 REV. 3.20.14
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62
Press the ▼ key once.
FAULT HISTORY 4
08/28/2009 Fr 5:19A
This screen displays the fourth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 5
08/28/2009 Fr 5:19A
This screen displays the fifth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 6
08/28/2009 Fr 5:19A
This screen displays the sixth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 7
08/28/2009 Fr 5:19A
This screen displays the seventh oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 8
08/28/2009 Fr 5:19A
This screen displays the eighth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 9
08/28/2009 Fr 5:19A
This screen displays the ninth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
Press the ▼ key once.
FAULT HISTORY 10
08/28/2009 Fr 5:19A
This screen displays the tenth oldest lockout fault that occurred in the heater controller. The top line will
alternate between the words ‘FAULT HISTORY’ and the fault encountered. The bottom line displays the date
and time the fault occurred.
SCREEN
DESCRIPTION
CASCADE MASTER READY
SYS PUMP OFF
This screen tells the user that the heater is configured as a Cascade Master Heater and that the cascade
system is ready to accept a demand for heat. The second line indicates the status of the system pump output
of the cascade system. This screen will alternate with the default screen every 5 seconds or it can be
accessed by pressing the key from the default screen.
CASCADE NO FOLLOWER
SYS PUMP OFF
This screen is displayed when the heater is configured as a Master Heater and there are no connected
follower heaters, or the follower heaters are not powered. The second line indicates status of the cascade
system pump output. This screen will alternate with the default screen every 5 seconds or it can be accessed
by pressing the key from the default screen.
CASCADE NO SENSOR
SYS PUMP OFF
This screen is displayed when the heater is configured as a Master Heater and there is no system
temperature sensor connected or the system sensor is defective. The cascade system will still function in this
situation with reduced efficiency. All heaters will run simultaneously rather than in a staged fashion. The
second line indicates the status of the system pump output of the cascade system. This screen will alternate
with the default screen every 5 seconds or it can be accessed by pressing the key from the default screen.
CASCADE VWH 0123 567
SYS PUMP ON 12:47P
This screen shows information about cascade status. The VWH in the center of the top line shows that the
cascade demand is coming from the tank sensor or thermostat. You may also see 0-10 if the demand is from
a 0-10 volt input. The following numbers show which heater addresses are currently communicating to the
master. If a heater address is not used or communicating, the number will not show on the display. In the
example above, heater address #4 is not communicating. When a heater in the system is firing, its address
number will alternate with a ‘.’ to signify it is firing. The bottom line shows the status of the system pump
output contacts.
Press the ▼ key once.
CASCADE PWR 100%
PRESENT 01234567
This screen shows the overall cascade power output. The range of this value is the number of heaters
communicating with the Master x 100. For example, if 8 heaters are connected and communicating, the
maximum cascade power is 800%. The second line shows which heater addresses are communicating with
the Master.
Press the ▼ key once.
CASCADE SYST 118oF
CASCADE SET 190oF
This screen shows the current system temperature sensor reading on the top line and the cascade system
temperature setting on the bottom.
Press the ▼ key once.
HEATER 0 100%
HEATER 1 56%
This screen shows the current cascade power demand output on a per connected heater basis for heaters
addressed as 0 and 1. In the screen above, heater 0 is being commanded to fire at 100% and heater 1 at
56%. If this were a 2 heater system, the ‘CASCADE PWR’ screen above would read 156%.
Table 24 – Heater Fault Screens
B. CASCADE MENU
This menu is accessed by pressing the key from the default menu or the key from the status menu.
LP- 346 REV. 3.20.14
Page 63
Press the ▼ key once.
HEATER 2 0%
HEATER 3 0%
This screen shows the current cascade power demand output on a per connected heater basis for heaters
addressed as 2 and 3.
Press the ▼ key once.
HEATER 4 0%
HEATER 5 0%
This screen shows the current cascade power demand output on a per connected heater basis for heaters
addressed as 4 and 5.
Press the ▼ key once.
HEATER 6 0%
HEATER 7 0%
This screen shows the current cascade power demand output on a per connected heater basis for heaters
addressed as 6 and 7.
ELITE VWH FAN SPEEDS
MODEL
IGNITION
MIN
MAX
EL-80 VWH
3000
1700
4600
EL-110 VWH
3800
1700
4950
EL-150 VWH
3800
1700
5200
EL-220 VWH
3000
1450
4900
EL-299/301 VWH
3000
1450
5000
EL-399 VWH
3000
1600
6650
SERVICE RUN 3400 RPM
PUMP ON 4:49P
COMBUSTION SETTINGS ON ALL MODELS
Natural Gas
Propane LP
Fan Speed
Low
Ignition
High
Low
Ignition
High
Carbon Monoxide PPM
5 – 50
60 - 100
< 150
5 – 50
60 - 100
< 150
Carbon Dioxide (CO2)
8 - 10%
8 ½ - 10 ½%
8 ½ - 10 ½%
9 - 10 ½%
9 ½ - 11%
Table 25 – Cascade Menu
C. HEATER TEST MODE
This function is intended to simplify the gas adjustment. Listed in Table 26 are the
recommended combustion settings for the gas type selected to run the heaters.
Automatic modulation does not take place when the controller is in test mode.
However, the heaters will modulate down if the program set point is reached while running in test mode. It is recommended you have
the largest load possible to create a heat demand so the test mode operation will not be interrupted. To enter test mode, press the ▲
and ▼ arrow keys simultaneously. NOTE: The heater will automatically exit test mode after 20 minutes of operation.
To leave service mode, press the ▲ and ▼ keys simultaneously.
63
Table 26 – Combustion Settings, All Models
Table 27
PART 11 – TROUBLESHOOTING
A. HEATER ERROR CODE
If any of the sensors detect an abnormal condition, or an internal component fails during the operation of the heater, the display may
show an error message and error code. This message and code may be the result of a temporary condition, in which case the display
will revert to its normal readout when the condition is corrected, or it may be a condition that the controller has evaluated as not safe to
restart the heater. In this case, the heater control will be locked out, the red FAULT light will be lit, and the message “LOCKOUT” will be
displayed on the readout on the lower line.
The Heater will not start until a qualified technician has repaired the heater and pressed the RESET button for more than 1 second. If
there is an error message displayed on the readout, and the message “LOCKOUT” is not displayed and the FAULT light is not lit, then
the message is the result of a temporary condition and will disappear when the problem corrects itself.
IMPORTANT NOTE: If you see error messages on your display readout, call a technician immediately, since the message may indicate
a more serious problem will occur soon.
B. HEATER ERROR
When an error condition occurs, the controller will display a description and code on the display readout. These error messages and
their recommended corrective actions are described in Section D.
C. HEATER FAULT
1. When a fault condition occurs, the controller will illuminate the red “FAULT” indication light and display a fault message in the screen.
The alarm output will also activate. Most fault conditions cause the CH pump to run in an attempt to cool the heater.
LP- 346 REV. 3.20.14
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64
When servicing or replacing any components of this heater, be certain that:
The gas is off.
All electrical power is disconnected.
When servicing or replacing components that are in direct contact with heater water, be certain that:
There is no pressure in the heater. (Pull the release on the relief valve. Do not depend on the pressure gauge reading.
The heater water is not hot.
The electrical power is disconnected.
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN SUBMERGED IN WATER. Immediately call a qualified service technician.
The appliance MUST BE replaced if it has been submerged. Attempting to operate an appliance that has been submerged could create
numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release of mold, bacteria, or other
harmful particulates into the air. Operating a previously submerged appliance could result in property damage, severe personal injury,
or death.
NOTE: Appliance damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty.
This appliance has wire function labels on all internal wiring. Observe the position of each wire before removing it. Wiring errors may
cause improper and dangerous operation. Verify proper operation after servicing.
If overheating occurs, or the gas supply fails to shut off, do not turn off electrical power to the circulating pump. This may aggravate the
problem and increase the likelihood of heater damage. Instead, shut off the gas supply to the heater at the gas service valve.
SCREEN
DESCRIPTION
POSSIBLE REMEDY
Fault Code EO3
System Sensor Failure
SYS SUPPLY SENSOR
PUMP OFF E03
This screen shows that there is a problem with
the system sensor circuit. The circuit could be
open or shorted. Possible reasons for this error
are:
There is no system sensor connected to the
Master Heater.
The system sensor is faulty.
There is a short circuit in the system sensor
wiring; possibly from a staple placed through
the wire, or damage to the wire causing both
conductors to touch.
The system sensor wiring is open due to defect
or damage.
Disconnect the system sensor from the wiring and measure the
resistance of it. Compare the measured resistance to the table in
this manual to see if it corresponds to the temperature of the sensor.
If the resistance does not agree with the sensor, replace the sensor.
If the sensor is OK, disconnect the sensor wiring from both the
heater and the sensor and check continuity using an ohmmeter.
Repair or replace as necessary.
If this error is present, all heaters in the cascaded group will run and
ignite simultaneously when there is a heat demand. Each heater will
modulate to maintain set point temperature on its own supply
sensor. This code will reset automatically when repair is complete.
This code will not display if system setting function ERROR
SYSTEM SENS is set to OFF.
Fault Code TT
Temperature Blocking TT Demand
TEMPER BLOCKING
PUMP ON TT
This screen shows that there is a demand on the heater, the pump is powered on, and the temperature of the water at
the supply sensor is too high for the heater to ignite. This occurs because the water temperature measured by the
supply sensor is higher than the tank temperature – ignition diff setting. This message will stay present until the water
temperature measured by the supply sensor is less than the tank temperature – ignition diff setting.
2. Note the fault message displayed and refer to Part D in this section for an explanation of the message along with several suggestions
for corrective actions.
3. Press the reset key to clear the fault and resume operation. Be sure to observe the operation of the unit for a period of time to assure
correct operation and no reoccurrence of fault message.
D. USER INTERFACE DISPLAY
Cascade Control FAULT Codes
LP- 346 REV. 3.20.14
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65
Fault Code FLU
HIGH FLUE PRESS FLU
PUMP ON
This display indicates that there is excessive
flue pressure. This code resets automatically
after the high pressure condition is resolved.
The second line indicates the status of the
pump.
1. Assure that the flue is not blocked.
2. Check the switch wiring by applying a jumper in place of the
switch. If the code clears with the jumper in place, REPLACE the
flue switch and connect the wires to the new switch BEFORE
running heater.
WARNING: Do not use jumper to remedy an FLU error. Faulty switch MUST be replaced. Failure to do so could result in serious injury or death.
Fault Code LOU
24 VOLT LOW LOU
PUMP ON
This display indicates that the 24 volt power
supply on the control is damaged or overloaded. This code resets automatically if it is
the result of an overload and that overload condition is removed. The second line indicates the
status of the pump. Note that while 24 volt
power is low, the pump output will be on.
1. Check line voltage. It must be between 100 and 128 volts.
2. If available, connect PC, and using HTP service software check
the 24v supply display in the lower left corner of the screen. The
number displayed here must be greater than 128 and should be no
greater than 250. Use this as a troubleshooting guide as you follow
the steps below.
3. Remove the 10 pin Molex connector from customer connection
board. If the message clears, then the problem is with the external
sensor wiring. Examine the external sensor wiring for shorts to the
ground, repairing as necessary. If the message is still present and
the heater is so equipped, disconnect the UL 353 low water cut-off
to see if the message clears. Replace the faulty part. Check the low
voltage wire harness in heater for shorts to ground.
4. If a message only occurs when the burner tries to light, check the
gas valve for excessive current draw.
5. If a message is present with the low voltage harness
disconnected from the 926 control board, replace the 926 control
board.
Fault Code F00
WATER HIGH TEMP F00
PUMP ON
This display indicates if the water in the heater
has overheated. This code indicates a serious
safety issue and the heater will not restart until
it cools sufficiently and a technician repairs the
cause of overheating and pushes the RESET
button on the display. This is a serious situation
and is indicated by the red light on the display
illuminating and the word LOCKOUT flashing
on the display. During this lockout fault, the
pump will be on as indicated on the second line
in an effort to cool the heater down.
1. Check circulator pump operation
2. If the circulator pump is running, be sure that there is water in the
system and that the water is moving through the system as
intended. Be sure that all correct ball valves and or zone valves are
open or closed as intended.
3. Observe the temperature/pressure gauge. If the water is not too
hot and this message is displayed, check the wiring to the water
ECO sensor and repair if necessary. If the wiring is ok and this code
is still present and the water is not excessively hot, replace the ECO
sensor.
Fault Code F01
FLUE TEMP/WAT LV F01
PUMP ON
This code indicates that one of the safety
interlock switches present in the unit has
tripped. There are several interlock switches
that could possibly trip and cause this error.
The following switches are installed standard
equipment in all boilers.
1. Flue ECO – Trips if the flue temperature is
excessive. This switch has to be manually
reset.
2. Blocked vent pressure switch (BVPS) –
This switch trips if there is excessive
pressure in the flue and automatically
resets.
3. (EL-299 / 301 / 399 VWH models ONLY)
Boiler module front temperature switch Trips if there is excessive heat on the front
of the heat exchanger.
The UL 353 Low Water Cutoff (LWCO) is
optional and may be installed on the boiler.
This device trips if the water level in the boiler
is low. This switch must be manually reset.
1. Check to see if the boiler with the F01 code displayed has an
optional UL 353 LWCO installed.
2. If so, check to see if the indicator light on shows that the LWCO
has tripped.
3. If the LWCO has tripped, restore the proper water level. Then
manually reset the switch and boiler.
4. If there are no optional switches or none of the indicator lights
is illuminated on the optional switches then use an ohmmeter to
test each of the standard switches one at a time. Turn the
power off to the boiler and disconnect the switch to be tested
from the boiler to determine which one has tripped.
When you find the tripped switch investigate the cause of the
fault based on the purpose of the switch. NOTE: The common
reasons for the temperature switches to trip are a) low water
flow through the boiler, or b) poor heat transfer from the water
to the load.
5. If no switches are tripped, push RESET on the boiler. If the
boiler tries to ignite or ignites and only runs for a short time and
the F01 code returns, investigate the flue for blockage.
Fault Code F02
SUPPLY SENSOR F02
PUMP ON
This display indicates that the supply temperature sensor of the heater has failed. This code
indicates a serious safety issue and the heater
will not restart until the sensor is replaced by a
technician and he pushes the RESET button on
the display. This situation is indicated by the
red light on the display and the flashing word
LOCKOUT. During this lockout fault, the pump
will be on as indicated on the second line of the
display.
1. Check the electrical connection to the thermistor on the outlet
manifold. Verify 5 VDC by checking in Molex connector. If there is
no 5 VDC, check the harness. If harness is OK, replace control.
NOTE: The heater will reset automatically. Verify thermistor values
by referencing chart in this manual.
2. Replace thermistor if necessary.
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Fault Code F03
RETURN SENSOR F03
PUMP ON
This display indicates that the return temperature sensor of the heater has failed. This code
indicates a serious safety issue and the heater
will not restart until the sensor is replaced by a
technician and he pushes the RESET button on
the display. This situation is indicated by the
red light on the display and the word
LOCKOUT flashing on the display. During this
lockout fault, the pump will be on as indicated
on the second line of the display.
1. Check circulator pump operation.
2. Assure that there is adequate flow through the heater by
accessing the status menu and assuring that there is less than a
50°F rise from the return thermistor to the supply thermistor.
3. Troubleshoot thermistor by following steps in F02.
Fault Code F04
FLUE SENSOR F04
PUMP ON
This display indicates that the flue temperature
sensor of the heater has failed. This is a
serious safety issue. The heater will not restart
until the sensor is replaced by a technician and
he pushes the RESET button on the display.
This situation is indicated by the red light and
the flashing word LOCKOUT on the display.
During this lockout fault, the pump will be on as
indicated on the second line of the display.
Inspect the flue sensor for physical damage or corrosion and
replace it if necessary. Check the electrical connection to the flue
sensor and repair as necessary. Measure the resistance of the
sensor and refer to the chart in Table 29 of this manual. The
temperature on the chart should be close to the same as the
temperature in the flue. If not, replace the flue sensor.
Fault Code F05
SUPPLY TEMP HIGH F05
PUMP ON
This display indicates that the supply temperature of the heater is excessive. If accompanied
by the red FAULT light and LOCKOUT flashing
on the display, this code indicates that the
temperature on the supply sensor has
exceeded 230oF and a serious safety issue
exists. The heater will not restart until the cause
of the excessive temperature is repaired by a
technician and he pushes the RESET button on
the display.
If the FAULT light is not illuminated and this
message is displayed, then the supply temperature of the heater is at or above 210oF. The
message will clear automatically when the
temperature drops below 194oF. During the
time that this message or lockout fault is displayed, the pump will be on as indicated on the
second line.
1. Check circulator pump operation.
2. Assure that there is adequate flow through the heater by
accessing the status menu and assuring that there is less than a
50°F rise from the return thermistor to the supply thermistor.
3. Check the direction of flow off the heater circulator. (See Piping
Details in this manual.)
4. Troubleshoot the thermistor by following steps in F02.
Fault Code F06
RETURN TEMP HIGH F06
PUMP ON
This display indicates that the return temperature of the heater is excessive. If accompanied
by the red FAULT light and LOCKOUT flashing
on the display, this code indicates that the
temperature on the return sensor has exceeded
230oF and a serious safety issue exists. The
heater will not restart until the cause of the
excessive temperature is repaired by a
technician and he pushes the RESET button on
the display.
If the red FAULT light is not illuminated and this
message is displayed, then the return temperature of the heater is at or above 210oF. The
message will clear automatically when the
temperature drops below 194o F. During the
time that this message or lockout fault is displayed, the pump will be on as indicated on the
second line.
1. Check circulator pump operation.
2. Assure that there is adequate flow through the heater by
accessing the status menu and assuring that there is less than a
50°F rise from the return thermistor to the supply thermistor.
3. Check the direction of flow on heater circulator. (See Piping
Details in this manual.)
4. Troubleshoot thermistor by following steps in F02.
Fault Code F09
NO FLAME ON IGN F09
PUMP ON
The heater tried to ignite four times during one
heat call and failed. The red FAULT light and
LOCKOUT will flash on the display. This code
indicates a serious safety issue. The heater will
not restart until the cause of ignition failure is
repaired by a technician and he pushes the
RESET button on the display. During this
lockout fault, the pump will remain on as
indicated on the second line of the display.
1. Watch the igniter through the observation window provided.
2. If there is no spark, check the spark electrode for the proper .196”
(5.0 mm ± 1mm) gap.
3. Remove any corrosion from the spark electrode and flame
rectifier probe.
4. If there is a spark but no flame, check the gas supply to the
heater.
5. If there is a flame, check the flame sensor.
6. Check any flue blockage or condensate blocks.
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Fault Code F10
FLAME LOSS F10
The flame was lost while the heater was firing 3
times during 1 demand call. The red light will
display and the word LOCKOUT will flash. This
code indicates a serious safety issue. The
heater will not restart until the cause of flame
loss is determined by a technician and he
pushes the RESET button on the display.
During this lockout fault, the pump will be on as
indicated on the second line of the display.
1. Monitor the gas pressure to the unit while in operation.
2. Assure that the flame is stable when lit.
3. Check to see if the display readout changes from “GAS VALVE
ON” to “RUN” within a few seconds after the heater ignites.
4. Check the FLAME signal on the status display. It should be above
1.0 when the heater is firing.
5. If the signal reads less than 1 microampere, clean the flame
rectifier and spark probe.
6. If the problem persists and the ‘FLAME” signal is still less than
1.0, replace the flame probe and spark igniter probe.
7. The flame signal should be steady after the heater has been firing
for 1 minute and is normally at 5.0 to 9.0. If the flame signal is not
steady, disassemble the burner door and check the burner and its
sealing gaskets.
Fault Code F11
FALSE FLAME SIG F11
PUMP ON
There is flame when the control is not telling
the heater to run. The red light will display and
the word LOCKOUT will flash. This code
indicates a serious safety issue. The heater will
not restart until the cause is determined by a
technician and he pushes the RESET button on
the display. During this lockout fault, the pump
will be on as indicated on the second line of the
display.
1. Look into window. If there is flame, turn the gas off to the unit at
the service valve and replace the gas valve.
2. If the flame signal on the status menu is greater than 1.0 when
the burner is not lit, replace the spark ignitor and the flame rectification probe.
3. If the flame signal is not present after turning off the gas supply,
check the gas valve electrical connection.
4. Check for condensate backup. Repair condensate system as
necessary. If condensate has partially filled the combustion
chamber, the refractory wall may be damaged and should be
replaced.
5. Turn the gas on at the service valve after corrective action is
taken.
6. If the refractory wall falls against the rectifier probe, it may
conduct the signal to ground, giving a false reading.
Fault Code F13
FAN SPEED ERROR F13
PUMP ON
The fan is not running at the speed that the
control has commanded it to run at. The fan
speed had been more than 30% faster or
slower than the commanded speed for more
than 10 seconds. The red light will display and
the word LOCKOUT will flash. This code
indicates a serious safety issue and the heater
will not restart until the cause is determined by
a technician and he pushes the RESET button
on the display. During this lockout fault, the
pump will be on as indicated on the second
line.
1. Check the combustion air fan wiring.
2. Measure the DC voltage from the red fan wire to ground while it is
connected to the fan. It should be between 24 to 40 volts. If it is
lower than 24 volts, check for excessive external loads connected to
the heater sensor terminals. Disconnect the 5 pin plug from the fan
and check the voltage on the red wire again. If it is now between 2440 volts, replace the fan. If it is still below 24 volts replace the heater
control board.
Fault Code F20
CONDENSATE FULL F20
PUMP ON
The condensate trap is full. The red light will
display and the word LOCKOUT will flash. This
code indicates a serious safety issue. The
heater will not restart until the cause is
determined by a technician and he pushes the
RESET button on the display. During this
lockout fault, the pump will be off as indicated
on the second line of the display.
1. Check condensate lines for obstructions.
2. Check float switch in condensate reservoir.
3. Check wiring from condensate reservoir to 926 control and repair
as necessary.
Figure 33
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Fault Code F31
PROGRAM ERROR F31
There was an error while programming the control and the memory is corrupt. The heater
control will not function in this state and the
pump will be off as indicated on the bottom line.
This error only occurs if a technician is
programming the control and the programming
function fails. The only way to recover from this
error is to reprogram the control. If this error
occurs at any time other than when a
technician is servicing the heater, the control
has failed and must be replaced by a qualified
technician.
The control must be re-programmed. If programming does not solve
problem, the control must be replaced.
Fault Code PP
CONTROL PROGRAMED PP
The control has been programmed by a
technician or the factory. After programming,
the control is left in a locked out mode.
Press the RESET key for at least 1 second to begin use of the
control.
Fault Code FL
LOW WATER FLOW FL
PUMP OFF
This display indicates that there is low water
flow in the heater. This code will display on
VWH products only. This code resets automatically when water flow is high enough for the
heater to run safely. The second line indicates
the status of the pump. The pump should
always be on when this code is displayed.
When there is a demand, the control will start
the pump, wait for the flow switch to indicate
flow then try to ignite the heater. This display
occurs after the pump is energized for several
seconds and the flow is still too low.
1. Check to see if heater pump is functioning. Repair as necessary.
2. Be sure water is flowing in the system. Check for valves that
should be open, plugged filter screens, etc.
3. Check the flow switch and wiring. Repair as necessary.
The following blocking codes will block operation until the control determines the situation safe for heater operation.
Blocking Code E07
FLUE TEMP HIGH E07
PUMP OFF TIME
This display indicates that the flue sensor temperature is excessive and above 210oF. When
this code is displayed, the heater will not
respond to a demand for heat. When the flue
temperature decreases below 194oF, the
display will return to normal and allow the
heater to respond for a demand to heat. The
bottom line indicates the status of the pump.
The pump will remain off when this error is
displayed.
Check the flue for obstructions or any sign of damage, especially
signs of excessive heat. Repair as necessary. Run the heater and
check the flue temperature with an external thermometer. If the flue
temperature on the thermometer does not agree with the flue
temperature displayed in the status menu, inspect the wiring to the
flue temperature sensor in the heater and repair as necessary. If the
wiring is intact, replace the flue sensor. If the flue temperature is
excessive on the status menu and the test thermometer reads the
same, check and adjust combustion controls on the heater. If the
problem persists, inspect the target wall in the combustion chamber
and replace it if cracked or damaged.
Blocking Code E19
LINE VOLTAGE
PUMP OFF E19
This display indicates that the line voltage frequency is out of range. This could happen if the
heater is being powered from a small gasoline
powered generator that is not functioning correctly or overloaded.
Inspect power wiring to heater and repair as necessary. If
connected to line voltage, notify the power company. If connected to
an alternate power source such as generator or inverter, make sure
the line voltage frequency supplied by the device is 60 Hz.
Table 28 – Heater Error and Fault Codes
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BEFORE EACH HEATING SEASON a trained and qualified service technician should perform the inspections as per the heater
inspection and maintenance schedule in the back of the manual. Failure to do so could result in death or serious injury.
The combustion chamber insulation in this product contains ceramic fiber material. Ceramic fibers can be converted to
cristobalite in very high temperature applications. The International Agency for Research on Cancer (IARC) has concluded,
“Crystalline silica inhaled in the form of quartz or cristobalite from occupational sources is carcinogenic to humans (Group
1).”
Avoid breathing dust and contact with skin and eyes.
Use NIOSH certified dust respirator (N95). This type of respirator is based on the OSHA requirements for cristobalite
at the time this document was written. Other types of respirators may be needed depending on job site conditions.
Current NIOSH recommendations can be found on the NIOSH website: http://www.cdc.gov/niosh/homepage.html.
NIOSH approved respirators, manufacturers, and phone numbers are also listed on this website.
Wear long-sleeved, loose fitting clothing, gloves, and eye protection.
Apply enough water to the combustion chamber lining to prevent dust.
Wash potentially contaminated clothes separately from other clothing. Rinse clothes washer thoroughly.
NIOSH stated First Aid.
Eye: Irrigate immediately.
Breathing: Fresh air.
Outdoor Sensor (7250P-319)
Supply Temperature Sensor (7250P-324)
Heater Sensor (7250P-667)
Indirect Sensor (7250P-325)
Outside Temperature (oF)
Resistance (ohms)
Outside Temperature (oF)
Resistance (ohms)
-22
171800
32
32550
-13
129800
41
25340
-4
98930
50
19870
5
76020
59
15700
14
58880
68
12490
23
45950
77
10000
32
36130
86
8059
41
28600
95
6535
50
22800
104
5330
59
18300
113
4372
68
14770
122
3605
77
12000
131
2989
86
9804
140
2490
95
8054
149
2084
104
6652
158
1753
113
5522
167
1481
176
1256
185
1070
194
915
203
786
212
667
Table 29 – Sensor Resistance Tables
PART 12 – MAINTENANCE
A. MAINTENANCE PROCEDURES
Periodic maintenance should be performed once a year by a qualified service technician to assure that all the equipment is operating
safely and efficiently. The owner should make necessary arrangements with a qualified heating contractor for periodic maintenance of
the heater. The installer must also inform the owner that a lack of proper care and maintenance of the heater may result in a hazardous
condition.
LP- 346 REV. 3.20.14
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Do not use solvents to clean any of the burner components. The components could be damaged, resulting in unreliable or unsafe
operation. Failure to do so could result in death or serious injury.
Figure 34 – Heat Exchanger Detail
B. COMBUSTION CHAMBER COIL CLEANING INSTRUCTIONS FOR HEATER
*Before beginning this procedure, you must have on hand the following items:
a nylon, stainless steel, or brass brush (not steel)
gloves and eye protection
1. Shut down the Heater by using the following steps:
a. Close the gas valve. Shut down the unit, and wait for the unit to be cool to the
touch.
b. Disconnect the condensate piping from the outside connection, (not from the Heater
side), so flow from condensate reservoir can be observed.
c. Disconnect electrical connections from the gas valve, spark electrode and flame
rectification probe and combustion blower.
d. Remove the (4) screws on the aluminum ¾” NPT connector on the right side of the
gas valve.
e. Disconnect the wiring connected to the combustion blower motor.
f. Remove the (6) 10MM nuts from the burner plate assembly.
g. Pull the entire burner plate assembly with blower still attached towards you, while removing or pushing aside any wiring to
allow the removal of the assembly.
2. Using a spray bottle filled with tap water, spray liberally on the coils. If the condensate system is blocked, use a vacuum to clear.
3. Use the nylon, stainless steel or brass brush (do not use steel) and scrub coils to remove any buildup. Then vacuum the debris from
the coils.
4. Spray the coils with clear water, making sure to confine the spray to the area being cleaned (Try to avoid getting the back ceramic
wall of the unit wet). Flush the combustion chamber with fresh water until it runs clear from the condensate. At this point, the heater
should be ready to be re-assembled.
a. Inspect gaskets.
b. Re-install the burner assembly
c. Replace and tighten the (6) 10MM nuts to the burner plate using staggered tightening sequence. (See detail)
d. Re-connect all wiring connections
e. Inspect the gas valve to assure the O-ring is in place.
f. Replace the (4) screws on the aluminum connector on the gas valve. Turn the gas back on. (IMPORTANT: CHECK FOR
GAS LEAKS!)
g. Turn the Heater power back on and create a demand on the heater. When heater is lit, observe condensate flow from the
heater. Be sure the heater is operating properly.
h. Re-connect the condensate piping to the outside condensate connection.
70
C. CLEANING WATER SIDE OF HEAT EXCHANGER
1. Make sure power is turned off to the heater. Run water through the hot water system to assure it is below room temperature.
2. Close isolation valves on the return and supply connections to the heaters as shown in the piping diagrams within this manual.
Slowly open the ball valves and release pressure into a bucket. Once pressure is released, connect a hose to the water line to flush the
heater. Scale removing solution may be used, but must be approved for use with stainless steel and FDA approved for use in a potable
water system.
3. Thoroughly flush the heat exchanger before commissioning the unit back in service.
LP- 346 REV. 3.20.14
Page 71
The condensate trap assembly MUST BE PROPERLY INSTALLED according to these instructions when operating the boiler.
Operating the boiler without the condensate trap assembly will cause flue gases to leak and result in serious personal injury or death.
When servicing is complete, make sure the condensate collector
cap is replaced securely. Failure to do so will cause venting issues
that will result in serious injury or death.
Do not install the condensate assembly if a component is lost or
missing. Replace the entire assembly. Failure to follow this warning
could result in property damage, serious personal injury, or death.
Do not operate the boiler without the clear hose attached from the hose barb to the pressure switch. Failure to follow this warning could
result in property damage, serious personal injury, or death.
It is very important that the condensate piping be no smaller than ¾”. To prevent sagging and maintain pitch, condensate piping should
be supported with pipe supports, and pitched ¼” per foot to allow for proper drainage.
Figure 35 – Condensate Detail
D. MAINTAINING THE CONDENSATE SYSTEM
1. Ensure the boiler is powered off and has had time to cool.
2. Remove the hose clamp attaching the condensate trap to the
condensate hose from the heat exchanger. Remove the clear plastic
hose from the hose barb. Remove the condensate hose clamp to
detach the condensate trap from the drain tube. Remove the
condensate trap from the boiler.
3. Remove the bottom cap from the condensate trap.
4. Flush trap with fresh water to remove debris from the trap.
NOTE: Ensure the float moves freely within the trap. If the float does
not move, DO NOT reinstall the trap.
5. When the condensate trap is sufficiently clean, reinstall the bottom
cap on the trap.
NOTE: Ensure all parts shown in Figure 35, Condensate Detail, are
installed with the condensate trap. If any parts are missing, DO NOT
reinstall the trap. Replace the entire assembly.
71
6. Fill the condensate trap with fresh water prior to reassembly on the
boiler.
7. Install the condensate trap on the condensate hose from the heat
exchanger. Use the hose clamp to secure the trap. Attach the clear plastic hose onto the hose barb. Reinstall the condensate hose
clamp to detach the condensate trap from the drain tube.
8. If a condensate neutralizer kit is installed with the boiler, check the assembly when cleaning the condensate trap, and replenish the
limestone chips if necessary. When replacing the limestone chips, take care to ensure chips are no smaller than ½” to avoid blockage in
condensate piping (for piping details, refer to condensate neutralizer installation instruction.)
9. Check condensate piping for sagging and/or leakage. Repair any sags or leaks before restoring power to the boiler.
LP- 346 REV. 3.20.14
Page 72
The condensate line must remain unobstructed, allowing free flow of condensate. If condensate freezes in the line, or if line is
obstructed in any other manner, condensate can exit from the tee, resulting in potential water damage to property.
10. If the boiler has a condensate pump, ensure the pump operates properly before considering maintenance complete.
72
LP- 346 REV. 3.20.14
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73
Figure 36
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74
Figure 37
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75
Figure 38 – LP-293-A
LP- 346 REV. 3.20.14
Page 76
LIGHT OFF ACTIVITIES
DATE COMPLETED ________________
1) Fill the
heating system
Check all piping and gas connections, verify all
are tight
Pressurize system
____ PSI
Add water to prime condensate cup
Verify near heater piping is properly supported
2) Check gas
pipe
Leak test using locally approved methods
(consult jurisdictional code book)
Check incoming gas pressure (3.5” to 14”
W.C.)
____ in w.c.
Static
What is the “drop” on light off (No more than 1”
W.C.)?
____ in w.c.
Dynamic
3) Check
combustion
Check and adjust (if necessary) carbon
dioxide content
____% CO2
High Fire
____% CO2
Low Fire
Check and adjust (if necessary) carbon
monoxide content
____ppm CO
High Fire
____ ppm CO
Low Fire
4) Verify
system
operation
Turn up thermostat to verify wiring connections
5) Record
ionization
current
Check uA reading at d7 on the status menu
(see start-up section)
____ uA
High Fire
____ uA
Low Fire
6) Indirect
water heater
Verify safety and operation of the indirect
water heater, record settings
____de
____dh
7) Convert the
heater
If necessary, convert the heater to the proper
gas type
Locate the stickers in the appropriate locations
on the heater
Verify combustion settings after gas
conversion, Carbon Dioxide
____% CO2
High Fire
____% CO2
Low Fire
Verify combustion settings after gas
conversion, Carbon Monoxide
____ppm CO
High Fire
____ppm CO
Low Fire
Mail in the conversion registration
Notes:
In unusually dirty or dusty conditions, care must be taken to keep heater cabinet door in place at all times. Failure to do so VOIDS
WARRANTY!
Allowing the heater to operate with a dirty combustion chamber will hurt operation. Failure to clean the heat exchanger as needed by
the installation location could result in heater failure, property damage, personal injury, or death. Such product failures ARE NOT
covered under warranty.
HEATER START-UP REPORT
76
Table 30
MAINTENANCE REPORT
The heater requires minimal periodic maintenance under normal conditions. However, in unusually dirty or dusty conditions, periodic
vacuuming of the cover to maintain visibility of the display and indicators is recommended.
Periodic maintenance should be performed once a year by a qualified service technician to assure that all the equipment is operating
safely and efficiently. The owner should make necessary arrangements with a qualified heating contractor for periodic maintenance of
the heater. Installer must also inform the owner that the lack of proper care and maintenance of the heater may result in a hazardous
condition.
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77
INSPECTION ACTIVITIES
DATE LAST COMPLETED
PIPING
1st YEAR
2nd YEAR
3rd YEAR
4th YEAR*
Near heater piping
Check heater and system piping for any sign of leakage.
Continual fresh make-up water will reduce heater life. Leaking
pipes could cause property damage. Make sure all piping is
properly supported.
Vent
Check condition of all vent pipes and joints. Ensure all vent
piping is properly supported. Check for obstructions at exhaust
and intake termination points.
Gas
Check Gas piping, test for leaks and signs of aging. Make sure
all pipes are properly supported.
SYSTEM
Visual
Do a full visual inspection of all system components.
Functional
Test all functions of the system (Heat, Safeties)
Temperatures
Verify safe settings on heater or Anti-Scald Valve
Temperatures
Verify programmed temperature settings
ELECTRICAL
Connections
Check wire connections. Make sure they are tight.
Smoke and CO
detector
Verify devices are installed and working properly. Change
batteries if necessary.
Circuit Breakers
Check to see that the circuit breaker is clearly labeled. Exercise
circuit breaker.
CHAMBER/BURNER
Combustion Chamber
Check burner tube and combustion chamber coils. Clean
according to maintenance section of manual. Vacuum
combustion chamber.
Spark Electrode
Clean. Set gap at ¼”.
Flame Probe
Clean. Check ionization in uA (d7 on status menu in Start-up
Procedures). Record high fire and low fire.
CONDENSATE
Neutralizer
Check condensate neutralizer. Replace if necessary.
Condensate hose
Disconnect condensate hose. Clean out dirt. Fill with water to
level of outlet and re-install. (NOTE: Verify the flow of
condensate, making sure that the hose is properly connected
during final inspection.)
GAS
Pressure
Measure incoming gas pressure (3.5” to 14” W.C.)
Pressure Drop
Measure drop in pressure on light off (no more than 1” W.C.)
Check gas pipe for
leaks
Check piping for leaks. Verify that all are properly supported.
COMBUSTION
CO/CO2 Levels
Check CO and CO2 levels in Exhaust (See Start-up Procedures
for ranges). Record at high and low fire.
SAFETIES
ECO (Energy Cut Out)
Check continuity on Flue and Water ECO. Replace if corroded.
Water Pressure Switch
Check operation. Check for signs of leakage. Replace if
corroded.
Thermistors
Check wiring. Verify through ohms reading.
FINAL INSPECTION
Check list
Verify that you have completed entire check list. WARNING:
FAILURE TO DO SO COULD RESULT IN SERIOUS INJURY
OR DEATH.
Homeowner
Review what you have done with the homeowner.
Table 31 -*Continue annual maintenance beyond the 4th year as required.
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80
MAINTENANCE NOTES
LP- 346 REV. 3.20.14
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Customer’s Name:
Installation Address:
Date of Installation:
Installer’s Code/Name:
Product Serial Number(s):
Comments:
Installer’s Phone Number:
Signed by Installer:
Signed by Customer:
HTP CUSTOMER INSTALLATION RECORD FORM
The following form should be completed by the installer for you to keep as a record of the installation in case of a warranty claim. After
reading the important notes at the bottom of the page, please also sign this document.
81
IMPORTANT NOTES:
Customer: Please only sign after the installer has reviewed the installation, safety, proper operation and maintenance of the
system. In the case that the system has any problems, please call the installer. If you are unable to make contact, please
contact your HTP Sales Representative.