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Notices Information
Htek IP Phones UC926E
User Manual
Version 2.0.4.4.29
Mar. 2018
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Notices Information
Notices Information
Copyright
Copyright © 2005 - 2018 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this
document at any time. And all the illustrations and text in this document are copyright
protected. Therefore, no parts of this document may be used or reproduced, transmitted
by the third parties for any purposes without the express written permission of Nanjing
Hanlong Technology CO., LTD.
When this document is made available on www.htek.com , Nanjing Hanlong Technology
Co., LTD. gives its right to download and print copies of this content only for private use as
a user manual. No parts shall have the right to alter, modify or use as commercial means
without prior written permission from Nanjing Hanlong Technology Co., LTD.
Safety Instructions
To use the Phone, please follow the instructions in this user manual.
Use the power adapter supplied with your phone. Other power adapters may damage
the phone.
This phone is only for indoor use. And also avoid in high humidity, water and some
other liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a
result of the presence of hazardous substances in electrical and electronic
equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not
dispose of WEEE as unsorted municipal waste and have to collect such
WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might
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Notices Information
damage the surface or internal electronics of the phone.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may
cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.
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Summary of changes
Summary of changes
This section describes the changes to this user manual for each release and user manual
version.
Change for Release x.0.4.4.27,Manual version x.0.4.4.27
Major updates have occurred to the following sections:
UC926E supports 16 accounts
Change for Release x.0.4.4.12,Manual version x.0.4.4.12
Major updates have occurred to the following sections:
BT Feature
Wi-Fi Feature
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Table of Content
Table of Content
Notices Information ------------------------------------------------------------------------------------2
Copyright -------------------------------------------------------------------------------------------2
Safety Instructions --------------------------------------------------------------------------------2
WEEE Warning------------------------------------------------------------------------------------ 2
Cleaning --------------------------------------------------------------------------------------------2
FCC Statement ------------------------------------------------------------------------------------3
Summary of changes ----------------------------------------------------------------------------------4
Change for Release x.0.4.4.27,Manual version x.0.4.4.27 --------------------------------4
Change for Release x.0.4.4.12,Manual version x.0.4.4.12 --------------------------------4
Table of Content ----------------------------------------------------------------------------------------5
Getting Started ---------------------------------------------------------------------------------------- 10
Packing List -------------------------------- ------------------------------------------------------ 10
Phone Installation ------------------------------------------------------------------------------- 12
1. Attach the phone stand ---------------------------------------------------------------- 12
2. Connect the Handset and optional Headset -------------------------------- ------- 13
3. Connect the Network and Power ---------------------------------------------------- 13
Initialization Process.--------------------------------------------------------------------------- 14
Status --------------------------------------------------------------------------------------------- 15
Registration -------------------------------------------------------------------------------------- 18
Idle Screen ---------------------------------------------------------------- ----------------------- 24
Getting Familiar with Your Phone ------------------------------------------------------------------ 25
Hardware Components Preview ------------------------------------------------------------- 25
Icon Preview ------------------------------------------------------------------------------------- 28
LED Instruction -------------------------------- -------------------------------------------------- 31
Power Indicator LED ---------------------------------------------------------------------- 31
Line LED:(Line Key set as Line) -------------------------------------------------------- 31
BLF or BLF List Key LED :( Line/Line Key set as BLF) ----------------------------- 31
Shared Line LED: ------------------------------------------------------------------------- 32
Other Key Led ----------------------------------------------------------------------------- 33
User Interface ---------------------------------------------------------------- ------------------- 33
Line Key Function Overview ------------------------------------------------------------------ 34
Basic Setting Configuration ------------------------------------------------------------------------- 37
General Settings -------------------------------------------------------------------------------- 37
Web Login ---------------------------------------------------------------------------------- 37
Administrator Password -------------------------------- ---------------------------------- 38
Display Mode ------------------------------------------------------------------------------ 40
Language ----------------------------------------------------------------------------------- 40
Wallpaper ----------------------------------------------------------------------------------- 42
Screen Saver ------------------------------------------------------------------------------ 43
Backlight ------------------------------------------------------------------------------------ 46
Time and Date ----------------------------------------------------------------------------- 47
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Table of Content
LED Status Setting------------------------------------------------------------------------------ 54
Key as Send ------------------------------------------------------------------------------------- 55
Network Setting --------------------------------------------------------------------------------- 56
IPv4 ------------------------------------------------------------------------------------------ 56
IPv6 ------------------------------------------------------------------------------------------ 60
IPv4&IPv6 ---------------------------------------------------------------------------------- 62
PC Port-------------------------------------------------------------------------------------- 63
Contact Setting ---------------------------------------------------------------------------------- 66
Local Directory ----------------------------------------------------------------------------- 66
Remote Phonebook----------------------------------------------------------------------- 72
LDAP Phonebook ------------------------------------------------------------------------- 72
Search Contact ---------------------------------------------------------------------------- 75
Call History Setting ----------------------------------------------------------------------------- 76
Call History --------------------------------------------------------------------------------- 76
Audio Setting ------------------------------------------------------------------------------------ 80
Ring Tone ----------------------------------------------------------------------------------- 80
Volume -------------------------------------------------------------------------------------- 82
Voice Mail Tone ---------------------------------------------------------------- ------------ 84
Play Hold Tone----------------------------------------------------------------------------- 85
Play Hold Tone Delay--------------------------------------------------------------------- 85
System Settings --------------------------------------------------------------------------------- 85
Dial Plan ------------------------------------------------------------------------------------ 85
Dial-Now Timeout ------------------------------------------------------------------------- 87
No Key Entry Timeout -------------------------------------------------------------------- 87
Emergency Call---------------------------------------------------------------- ------------ 87
Label Scroll --------------------------------------------------------------------------------- 88
Show Missed Calls ------------------------------------------------------------------------ 89
Auto Logout Time ------------------------------------------------------------------------- 89
Reboot in Talking -------------------------------------------------------------------------- 89
Detect IP Conflict -------------------------------------------------------------------------- 90
Redial Mode---------------------------------------------------------------- ---------------- 90
Keypad Lock ------------------------------------------------------------------------------- 90
Suppress DTMF Display ---------------------------------------------------------------- - 92
Suppress DTMF Display Delay --------------------------------------------------------- 92
Check-Syn With Authenticate ----------------------------------------------------------- 92
Other features settings ------------------------------------------------------------------------------ 93
Action URL ---------------------------------------------------------------- ----------------------- 93
Softkey Layout----------------------------------------------------------------------------------- 94
Programmable Key ----------------------------------------------------------------------------- 95
Exp Key------------------------------------------------------------------------------------------- 96
Basic Call Features ---------------------------------------------------------------------------------- 96
Place a Call -------------------------------------------------------------------------------------- 96
End a Call ---------------------------------------------------------------------------------------- 97
Redial a Call ------------------------------------------------------------------------------------- 98
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Table of Content
Receive a Call ----------------------------------------------------------------------------------- 98
Incoming Call Show Mode -------------------------------------------------------------------- 99
Auto Answer ---------------------------------------------------------------- --------------------100
Call Hold---------------------------------------------------------------- -------------------------100
Call Transfer ------------------------------------------------------------------------------------102
Call Conference --------------------------------------------------------------------------------105
Call Forward ------------------------------------------------------------------------------------106
Call Return -------------------------------------------------------------------------------------- 111
Call Back ---------------------------------------------------------------------------------------- 111
Call Waiting Tone ---------------------------------------------------------------- -------------- 113
Hide Caller ID----------------------------------------------------------------------------------- 113
Reject Anonymous----------------------------------------------------------------------------- 114
Call Mute ---------------------------------------------------------------------------------------- 115
DND ---------------------------------------------------------------------------------------------- 116
Hot Line------------------------------------------------------------------------------------------ 116
Auto Redial-------------------------------------------------------------------------------------- 117
Function Key Features and Settings ------------------------------------------------------------- 118
Line ----------------------------------------------------------------------------------------------- 119
Speed Dial --------------------------------------------------------------------------------------120
BLF ----------------------------------------------------------------------------------------------- 121
Visual Alert for BLF Pickup -------------------------------------------------------------------122
Audio Alert for BLF Pickup -------------------------------------------------------------------123
BLF List ------------------------------------------------------------------------------------------123
Voice Message ---------------------------------------------------------------------------------125
Direct Pickup -------------------------------- --------------------------------------------------- 127
Group Pickup -----------------------------------------------------------------------------------128
Call Park-----------------------------------------------------------------------------------------129
Intercom ----------------------------------------------------------------------------------------- 130
Intercom Barge -------------------------------- ------------------------------------------------- 131
DTMF --------------------------------------------------------------------------------------------132
Prefix --------------------------------------------------------------------------------------------- 133
Local Group -------------------------------------------------------------------------------------134
XML Group --------------------------------------------------------------------------------------135
LDAP---------------------------------------------------------------- -----------------------------136
XML Browser -----------------------------------------------------------------------------------136
Broadsoft Group -------------------------------------------------------------------------------137
Conference--------------------------------------------------------------------------------------138
Forward ------------------------------------------------------------------------------------------139
Transfer------------------------------------------------------------------------------------------139
Hold ----------------------------------------------------------------------------------------------140
Group Listening --------------------------------------------------------------------------------141
DND ----------------------------------------------------------------------------------------------141
Redial --------------------------------------------------------------------------------------------142
SMS ----------------------------------------------------------------------------------------------142
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Table of Content
Send SMS ---------------------------------------------------------------------------------142
Set SMS Line Key-------------------------------- ---------------------------------------- 143
Record -------------------------------------------------------------------------------------------144
URL Record------------------------------------------------------------------------------------- 145
Paging -------------------------------------------------------------------------------------------146
Shared Line -------------------------------------------------------------------------------------146
Public Hold ---------------------------------------------------------------- ---------------------- 148
Private Hold -------------------------------------------------------------------------------------149
Hot Desking -------------------------------------------------------------------------------------150
ACD ----------------------------------------------------------------------------------------------151
Zero Touch --------------------------------------------------------------------------------------152
Multicast Paging ---------------------------------------------------------------- ---------------153
Sending RTP Stream --------------------------------------------------------------------153
Receiving RTP Stream ------------------------------------------------------------------154
BT Feature--------------------------------------------------------------------------------------------155
WIFI Feature -----------------------------------------------------------------------------------------164
Manual -------------------------------------------------------------------------------------------164
Provision ---------------------------------------------------------------- ------------------------172
Upgrade -------------------------------- --------------------------------------------------------------- 174
Factory Reset-----------------------------------------------------------------------------------174
Pcap Feature -----------------------------------------------------------------------------------174
System Log -------------------------------------------------------------------------------------175
Upgrade -----------------------------------------------------------------------------------------175
Configuration File ------------------------------------------------------------------------------ 178
Troubleshooting--------------------------------------------------------------------------------------179
Why is the phone LCD screen blank? ------------------------------------------------------ 179
When the phone display “Network Unavailable”? ----------------------------------------179
When you can’t I get a dial tone? -----------------------------------------------------------179
Where to set the tone?------------------------------------------------------------------------179
Why can’t the phone detect the Bluetooth headset? ------------------------------------180
Why there is a noise in the Bluetooth headset? ------------------------------------------180
Why the Bluetooth headset cannot be off-hook? -----------------------------------------180
Why can’t the IP phone connect to Wi-Fi? ------------------------------------------------180
Why is the wireless signal strength low? --------------------------------------------------181
How to download XML Configuration? -----------------------------------------------------181
How to Import Trusted CA certificate?------------------------------------------------------181
How to Import Server CA certificate?------------------------------------------------------- 181
How to use Vlan? ------------------------------------------------------------------------------182
How to use LLDP?-------------------------------- ---------------------------------------------182
How to Set LCD and Web GUI?-------------------------------------------------------------182
How to Upgrade via FTP? --------------------------------------------------------------------182
How to make Ringtone? ----------------------------------------------------------------------183
How to use Open VPN? ---------------------------------------------------------------------- 183
Provisioning Guide on Free PBX------------------------------------------------------------183
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Table of Content
Redundancy Server ---------------------------------------------------------------------------183
How to Use Auto Provision Phonebook? --------------------------------------------------183
All Documents ----------------------------------------------------------------------------------183
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Getting Started
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone station
2. The phone stand
3. Handset
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4. Headset cord
Getting Started
5. Power adapter
6. Ethernet cable
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Getting Started
7. User Manual
Phone Installation
1. Attach the phone stand
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Getting Started
2. Connect the Handset and optional Headset
3. Connect the Network and Power
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Getting Started
Initialization Process.
After your phone has been powered up, the system boots up and performs the following
steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display “Booting”
And then show “Initializing “during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the
IP Phone will show “Check firmware, please wait…” after initialization.
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Getting Started
Then IP Phone will show Reboot information:
By default, the phone attempts to contact a DHCP server in your network in order to obtain
its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user
interface. The information of phone status includes: Information (e.g., Model, IPV4,IPV6,
MAC, Firmware, Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway,
DNS …) Account (e.g., register status of accounts)
To view the phone status via Phone interface:
1. Press Menu →Status →Information
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Getting Started
2. Press Menu →Status →Network
3. Press Menu →Status →Network→IPV4
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Getting Started
4. Press Menu →Status →Network→IPV6
5. Press Menu →Status →Account (UC926E support sixteen accounts)
To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.
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Getting Started
Registration
To register via Phone interface:
1. Press Menu SettingsAdvanced Setting (default password: admin)Accounts
2. Select the desired account
3. Select Enable for Account active
4. Select the desired profile of the account.
5. Fill the SIP User ID, Authenticate ID
6. Fill the Password and Name (shown on LCD).
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Getting Started
7. Press Save to save the configuration.
Note:
If there is a port of sip server, you need to press “1” on the keypad, then you will find the
“:”.
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing “1”, you will find “?”
Pressing “0”, you will find “< > () {} []”
Pressing “*”, you will find “*/”! @$”
Pressing “#”, you will find “#’%&*|”
To register via Web interface:
1. Login webpage and Click Profile→ Basic
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Getting Started
2. Fill the Primary SIP Server and other profile information.
3. Select the SIP Transport.
4. Click to save the configuration.
5. Click Account→ Basic.
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Getting Started
6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account
information.
9. Click to save the configuration.
To register via DHCP SIP Server:
1. Login web page and Click Profile→ Basic
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Getting Started
2. Fill the Primary SIP Server and other profile information.
3. Select Yes for the DHCP SIP Server and select the SIP Transport.
4. Click to save the configuration.
5. Click Account→ Basic.
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Note:
1. All fields with * must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
Getting Started
6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account
information.
9. Click to save the configuration.
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Name
Description
1. Date & Time
It is the area that displays the current set date and time of the
phone.
2. Notice
It is the area to display the phone’s notifications such as missed
calls, SMS, do not disturb mode and many more. For more info,
see Icon Preview.
3. Line Keys
This area shows the line key labels. The current account is
highlighted. you can switch the account by pressing right or left
navigation key. The Line keys can also be used for other
function keys. For more info, you can refer to
Line Keys
4. Soft Key
This area shows the soft key labels. The default soft key labels
are
“History”, “Directory”, “DND” and “Menu”. For more info, see
Programmable Key
5. DSS Key
The Line keys can be used for other functions keys (e.g.: BLF)
6. Multipage Key
UC924 support 36 keys,you can configure different types.You
can view and use these keys by pressing the multipage key.
7. Wallpaper
This shows the current wallpaper picture. You can also change
it.
For more info, you can refer to Wallpaper.
Idle Screen
Getting Started
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Item
Description
LCD screen
To Presentation all information about the date& time,
accounts, soft keys, messages, calls and other some
information.
Power Indicator LED
To indicate the power status
Line keys
The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive
features.
Navigation keys
1. OK.
Up arrow key: To move up of the selection shows
on the screen.
Right arrow key: To move right of the selection
shows on the screen.
Left arrow key: To move left of the selection shows
on the screen.
Down arrow key: To move down of the selection
shows on the screen.
Getting Familiar with Your Phone
Getting Familiar with Your Phone
Hardware Components Preview
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1. To return to idle screen.
2. To cancel the information or call on the screen.
Mute key
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Conference
To place a conference call
Line Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice Mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Local Group
13. XML Group
14. XML Browser
15. LDAP
16. Network Directories
17. Conference
18. Forward
19. Transfer
20. Hold
21. DND
22. Redial
23. Call Return
24. SMS
25. Record
26. URL Record
27. Paging
28. Group Listening
29. Public Hold
30. Private Hold
31. Hot Desking
32. ACD
33. Zero Touch
34. URL
Getting Familiar with Your Phone
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35. Network Group
36. Multicast Paging
37. Group Call Park
38. CallPark Retrieve
39. Pull Call
40. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
41. Broadsoft group
Speaker
Press this button to place a call in hands-free mode.
Redial
To dial the previous dialed number.
To act as send key.
Volume
To decrease the volume.
To increase the volume.
Hold
To hold or to resume a call during a conversation.
Transfer
To transfer a call to a third party.
To enable or disable Forward feature during the idle page.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Message
To indicator the New message, and press to read.
Headset
To indicate that the phone is or not in Headset mode.
Getting Familiar with Your Phone
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Icon
Description
Network down
Line(Registered succeed)
Line (Unregistered)
Line(Ringing)
Speed Dial
BLF
BLF(Ringing)
BLF(Talking)
Speakerphone mode
Handset mode
Headset mode
Voice messages
Getting Familiar with Your Phone
Icon Preview
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Text message
Mute
Do Not Disturb
Volume is 0
SRTP
Hold
Dialed calls
Received calls
Missed calls
Forward calls
Conference
Keypad locked
Pick up
Call Park
Getting Familiar with Your Phone
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Intercom/Paging
DTMF
Prefix
XML Group
Local Group
XML Browser
LDAP
Broadsoft Group
Conference
Forward
Transfer
Hold
Redial
Call Return
Record
Stop Recording
Group Listening
Getting Familiar with Your Phone
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LED Status
Description
Shared Line
Other Functions
LED Status
Description
Blinked green
Ringing or have missed call
Steady Green
Idle status (Power on)
Off
Powered off.
LED Status
Description
Steady Green
Hold
Steady Green
Off hook or during a conversation.
Blinked red
Ringing.
Off
Idle status
Getting Familiar with Your Phone
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise
that the LED setting all set as Yes. For LED status setting, please refer to: LED Status
Setting
Power Indicator LED
Line LED:(Line Key set as Line)
BLF or BLF List Key LED :( Line/Line Key set as BLF)
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Steady Green
Idle status for the monitored line
Steady Red
The monitored line is calling or during a
call
Blinked red
The monitored line is ringing.
Off
All other unknown status
LED Status
Description
off
Idle status
Stay green
a member of the SCA group in off-hook
status
Stay red
Other member of the SCA group’s led
status when a member of the SCA group
in off-hook status
Blinked green every 500ms
a member of the SCA group in Private
hold status.
Stay red
Other member of the SCA group’s led
status when a member of the SCA group
in Private hold status
Blinked green every 500ms
a member of the SCA group in public
hold status
Blinked red every 500ms
Other member of the SCA group’s led
status when a member of the SCA group
in public hold status
Blinked green every 500ms
a member of the SCA group in progress
status
Stay red
On Other member of the SCA group’s led
status when a member of the SCA group
is in progressing status.
Blinked red every 100ms
Alerting
Stay green
a member of the SCA group in active
status when there is an incoming call
designated for the SCA group
Stay red
Other member of the SCA group’s led
status when a member of the SCA group
in active status
Getting Familiar with Your Phone
Shared Line LED:
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Option
Status
Information
Network
Accounts
Features
Call Forward
Function Keys (Line and Line Key setting)
More Key see Line Key Overview
Key as Send
Hot Line
Anonymous Call
DND
History Setting
Directory
All Contacts
Local Contacts
Key
Description
Headset Key
When using in headset mode, the led is
steady green or the LED is off.
Message Key
Blinked green when there is a new
message or the LED is off.
Mute Key
Red when the mute the call, or the LED
is off.
Getting Familiar with Your Phone
Other Key Led
User Interface
There are two ways to customize specific configurations on your IP phone:
The user interface on the IP phone
The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface,
which allows the user to execute all call operation tasks and basic configuration changes
directly on the phone. In addition, you can use the web user interface to access all
configuration settings. In many instances, it is possible to use both the phone user
interface and the web user interface to operate the phone and change settings. However,
in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview
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BlackList
History
Local History
Network CallLog
Message
Voice Mail View and Set.
Text Message View and Set.
Basic Setting
Language
Time & Date
Time & Date Format
DHCP Time
Ring tone
Headset
Bluetooth
Wi-Fi
Font Size
Advanced Setting
Accounts
Network
Phone Setting
Auto Provision
Display
Display Mode
Wallpaper
Screensaver
Backlight
Others
Factory Function
System Restart
Device Reboot
Pcap Feature
Line
Speed Dial
BLF
BLF List
Voice Mail
Getting Familiar with Your Phone
Line Key Function Overview
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Direct Pickup
Group Pickup
Call Park
Intercom
DTMF
Prefix
Local Group
XML Group
XML Browser
LDAP
Network Directories
Conference
Forward
Transfer
Hold
DND
Redial
Call Return
SMS
Getting Familiar with Your Phone
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Record
URL Record
Paging
Group Listening
Public Hold
Private Hold
Hot Desking
ACD
Zero Touch
URL
Network Group
Multicast Paging
Group Call Park
CallPark Retrieve
Pull Call
Shared Line
Broadsoft group
Getting Familiar with Your Phone
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Basic Setting Configuration
Basic Setting Configuration
This part will mainly introduce the basic configuration as the Time, Language, and
Volume…
General Settings
Web Login
1. Get the IP address: Press Menu →Status →Information.
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
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Note:
The PC and phone should be in the same segment.
When registering the accounts in web and the server port is not “5060”, the“SIP
Server” should be set as “SIP Server ’s IP address: server port.”, for example,
“192.168.0.122: 5090”.
Basic Setting Configuration
Administrator Password
The password is mainly used for login the web interface or set the advanced settings
through phone interface. And the default password of the administrator is: admin
To change to password via Phone interface
1. Press Menu → Settings → Advanced settings → password (default admin) →Phone
Setting → Set Password
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Note:
When you use the web interface: user name: admin password: admin(default)
Basic Setting Configuration
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or to save the new password.
To change to password via Web interface
1. Management → Password
2. Fill the value
3. Click to save the configuration.
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Basic Setting Configuration
Display Mode
This phone support two Display mode: Text and Icon.
Icon Mode: all Items are shown same as the main with Icon.
Text Mode: Only the 8 main items will be shown as icon, and others all text description.
To Configure Display mode via Phone interface:
1. Press Menu→ Display→ Display Mode
2. Select Text or Icon
3. Press Save soft key to save the configuration.
To Configure Display mode via Web interface:
1. Login web interface, and click Setting→ Preference
2. Select Icon Mode or Text Mode for the Display mode
3. Click to save the configuration.
Language
The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Settings → Basic Settings → Language.
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Basic Setting Configuration
2. Press or Save soft key to save the configuration.
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Note:
All languages may not be available for selection. The available languages depend
on the language packs currently loaded to the IP phone.
Basic Setting Configuration
To change the language via Web interface
1. Setting → Preference →Web Language & LCD Language
2. Select the necessary one.
3. Press to save the configuration.
Wallpaper
To change wallpaper, go by the following steps:
To change the wallpaper via Phone interface:
1. To press Menu → Display → wallpaper
2. Press and or press Switch soft key to display the different pictures.
3. Press or Save soft key to save the selected picture as the wallpaper.
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Basic Setting Configuration
To change the wallpaper via Web interface:
1. Click Setting→ Preference
2. Select the desired wallpaper picture to upload.
3. Click to save the setting.
To delete the wallpaper via Web interface:
1. Click Setting→ Preference
2. Select the desired wallpaper to delete.
3. Click to save the setting.
Note:
System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted and only color IP Phone
support upload wallpaper.
Screen Saver
There are three types of screen saver: Time & Logo, Photo Switch and Static Photo.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Photo Switch: all screensaver pictures display one by one.
Static Photo: Only the selected picture will display as screensaver.
Text logo: It works with the Time & Logo, when enter the value, it will display the time
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Basic Setting Configuration
and the entered value in turns.
To enable screen saver via Phone interface:
1. To press Menu → Display → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as 1 min or
2/5/10/30 minute.
3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and
Photo
4. Press or Save soft key to save the selected configuration.
To disable screen saver via Phone interface
1. To press Menu → Display → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as off.
3. Press or Save soft key to save the selected configuration.
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Note:
System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP
Phone support upload wallpaper.
Basic Setting Configuration
To upload screen saver via Web interface:
1. Setting → Preference
2. Choose the picture wanted to use as screen saver
3. Click to save the upload picture
To delete upload screen saver phone via Web interface:
1. Setting → Preference
2. Select the photo that to delete.
3. Click Delete to delete the photo.
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Note:
1. The upload Photo size should be less than 2MB, name length should be less
than 48 characters, and the File name should be letters, numbers or underline
'_' and photo number should be less than 9.
2. The default screensaver photos cannot be deleted.
3. You can only upload screen photos in format of '.bmp' and '.jpg'.
Basic Setting Configuration
To custom text logo via Web interface:
1. Click Setting→ Preference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click to save the configuration.
To wake up screen saver via Web interface:
1. Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
3. Click to save the configuration.
Backlight
To set Backlight via Web interface:
1. Click Setting→ Preference
2. Enter the time for Backlight time (In seconds).
The default is 0, which means Backlight is always on.
3. Select the desired value for Backlight Inactive Level and Backlight Active Level.
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Note:
1. Backlight Active Level is used to adjust the brightness of backlight
2. Backlight Inactive Level controls the backlight is all dark or brightness can be
adjusted
3. Backlight Time refers to the time into the backlight
Basic Setting Configuration
4. Click to save the configuration.
To set Backlight via Web interface phone interface:
1. To press Menu → Display → Backlight
2. Press or to change the Backlight Active Level
3. Press or to change the Backlight Inactive Level.
4. Fill the Backlight Time.
5. Press or Save soft key to save the configuration.
Time and Date
Time and date is displayed on the idle page, and it can be set automatically by SNTP
server or manually by manual setting.
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Basic Setting Configuration
To configure the time and Date by SNTP setting via Phone interface
1. To press Menu → Settings → Basic Setting → Time & Date → SNTP Settings
2. Press or to change the Time zone.
3. Fill the NTP server1, NTP Server2, and select the mode of Daylight Saving.
4. Press or Save soft key to save the configuration.
To configure time and date manually via Phone interface
1. To press Menu → Settings → Basic Setting → Time & Date → Manual Settings
2. Press and or change the right time, or you can input the right time.
3. Press or Save soft key to save the configuration.
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Basic Setting Configuration
To configure the Time & Date Format via Phone interface
1. Press Menu → Settings → Basic Setting → Time & Date Format
2. Press and to change between 12 Hour or 24 Hour time display.
3. Press and to change date display format.
4. Press or Save soft key to save the configuration.
To configure the DHCP time via Phone interface
1. To press Menu → Settings → Basic Setting → DHCP time
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2. Press and to change between Disable and Enable.
3. Press or Save soft key to save the configuration.
To configure the DHCP Option 100
1. To press Menu → Settings → Date & Time → DHCP Option 100
2. Select Yes for the DHCP SIP Server
3. Click to save the configuration
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Basic Setting Configuration
To configure the NTP Server via Web interface
1. Login
Login name: admin, password: admin(default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.
4. Click to save the configuration.
To change the Time Zone and Date Display Format via Web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.
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Basic Setting Configuration
To change the SIP Date Override Time via Web interface
1. Setting → Date &Time→ SIP Date Override Time
2. Select Yes or No for SIP Date Override Time .
3. Click to save the configuration.
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To change the Account via Web interface
1. Setting → Date &Time → Account.
2. Select desired Account.
3. Click to save the configuration.
To change the Daylight Saving Time via Web interface
1. Setting → Date &Time→ Daylight Saving Time
2. Select Disable or Enable or Auto for Daylight Saving Time.
3. Click to save the configuration.
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Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time
Protocol (SNTP) server, please contact your system administrator for more
information.
Basic Setting Configuration
Daylight Saving Time
Daylight Saving Time (DST) is the practice of temporary advancing clocks during the
summertime so that evenings have more daylight and mornings have less. Typically,
clocks are adjusted forward one hour at the start of spring and backward in autumn. Many
countries have used the DST at various times, details vary by location. The DST can be
adjusted automatically from the time zone configuration. Typically, there is no need to
change this setting
LED Status Setting
The LED Status setting mainly defines the power indicator LED.
To configure LED Status via Web interface:
1. Click Setting→ Preference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice
Message Status.
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3. Click for the setting.
For the LED status description, see: LED Instruction Power Indicator LED
Key as Send
To configure Key as Send via Phone interface:
1. Press Menu →Features → Key as Send
2. Press and key to select the enable choice.
3. Press or Save soft key to save the configuration
To cancel # Key as Send via Phone interface:
1. Press Menu →Features → Key as Send
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2. Press and key to select the disable choice.
3. Press or Save soft key to save the configuration
Network Setting
Htek IP Phone supports IPv4, IPv6, IPv4&IPv6.They have three mode of Network: DHCP,
Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other
information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static
IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on
webpage, it will show the warning of restart as following.
IPv4
If you set IP Mode to IPv4,IP phone will use IPv4 address. IPv4 has three network modes:
DHCP, Static, and PPPoE
To configure IPv4 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
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To configure IPv4 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv4 for Internet Port
3. Click for the setting.
To configure DHCP via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port IPv4→ DHCP mode.
2. Click Save and restart the phone.
To configure a static IP address via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → IPv4 → Static mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri.DNS(primary DNS), Sec.DNS
(second DNS) in the corresponding fields.
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3. Click Save and restart the phone.
4. Press the OK soft key to accept the change or the Cancel soft key to cancel. If you
are using an xDSL modem, you can connect your phone to the Internet via PPPoE
mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a
PPP negotiation to obtain the IP address. Contact your system administrator for the
PPPoE user name and password.
To configure PPPoE via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → PPPoE mode.
2. Enter the User ID and password
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3. Click Save and restart the phone.
To configure Network via Web interface:
1. Click Network→ Basic→ IPv4 setting
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
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Basic Setting Configuration
IPv6
If you set IP Mode to IPv6,IP phone will use IPv6 address. IPv4 has two network modes:
DHCP, Static
To configure IPv6 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
To configure IPv6 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv6 for Internet Port
3. Click for the setting.
To configure DHCP via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port IPv6→ DHCP mode.
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2. Click Save and restart the phone.
To configure a static IP address via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → IPv6 → Static mode.
2. Enter the parameters: IP, IPV6 Prefix, Gateway, Pri.DNS(primary DNS), sec.DNS
(second DNS) in the corresponding fields.
3. Click Save and restart the phone.
To configure Network via Web interface:
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1. Click Network→ Basic→ IPv6 setting
2. Select the desired Type: DHCP, Static
3. Fill required fields.
4. Click the SaveSet and restart the phone.
IPv4&IPv6
If you set IP Mode to IPv4&IPv6,IP phone will support both IPv4 and IPv6 address. The
settings of DHCP, Static, and PPPoE are same as above.
To configure IPv4&IPv6 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN
Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
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Note:
Wrong network parameters may result in inaccessibility of your phone and may
also have an impact on your network performance. For more information about
these parameters, contact your system administrator.
Basic Setting Configuration
To configure IPv4&IPv6 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv4&IPv6 for Internet Port
3. Click for the setting.
PC Port
Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port
→ Bridge mode.
2. Click Save
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3. Click the OK button, then the phone will reboot.
To configure PC router via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port
→ Router mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Click the OK button, then the phone will reboot
To configure PC, Connect to Expansion Module via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC
Port → Connect to Module.
2. Click Save
3. Click the OK button, then the phone will reboot
To configure Bridge via Web interface:
1. Click Network→ PC Port
2. Select As Bridge
3. Click and the phone will reboot automatically
To configure Router via Web interface:
1. Click Network→ PC Port
2. Select As Router
3. Fill the IP address and other necessary information.
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4. Click and the phone will reboot automatically
To configure PC, Connect to Expansion Module via Web interface:
1. Click Network→ PC Port
2. Select as Connect to Expansion Module
3. Click and the phone will reboot automatically
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Contact Setting
This section provides the operating instructions for managing contacts. The topics include:
Local Directory
Remote Phonebook
LDAP
Search Contact
Local Directory
In the directory, you can add or delete your friends, business partner or anyone others’
phone No. so you will not forget their number. Or put some anonymous phone No. in the
blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually via Phone interface
1. Press Menu → Directory → Local Contacts
2. Press Add soft key.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or to add the contacts successfully.
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To add contacts from history via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one. (Press and switched among
the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add the contacts successfully.
To add contacts via Web interface:
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1. Click Directory→ Directory
2. Enter the name, number and some other information.
3. Press and then press button.
B: To add contacts into blacklist
To add blacklist manually via Phone interface:
1. Press Menu → Directory → BlackList
2. Press Group soft key.
3. Press Add soft key.
4. Enter the Name and select the Ring Tone.
5. Press Save soft key or to add the Group successfully.
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6. Enter the added Group, then press Add soft key.
7. Enter the necessary information as Name, Phone number…
8. Press Save soft key or to add the contacts successfully.
To add blacklist from history via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add successfully.
Upload Contacts photo via Web interface:
1. Click Directory and select the desired contact.
2. Click Choose file to select the photo for the contact
3. Click to upload the photo.
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When you place a call from the contact, the phone idle screen will show the contact photo.
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Note:
The format of the photo supported is jpg or bmp
Photo size should be less than 2MB, name length should be less than 48
characters.
Basic Setting Configuration
To import or export the contact list
You can manage your phone’s local directory via phone or web user in terface. But you can
only import or export the contact list via Web interface.
To import an XML file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Choose file to select a contact list file (file format must be .xml) from your local
system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Export XML to import the contact list.
To import a CSV file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Choose file to select a contact list file (file format must be .csv) from your local
system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Export Csv to import the contact list.
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Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000
contacts.
Note:
Every remote contact, only supports 1000 contacts.
Basic Setting Configuration
Remote Phonebook
To set Remote Phonebook via Web interface:
1. Login the webpage and click Directory→ Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
For example,
http://192.168.0.106/Phonebook/Remote_Phonebook/remotephonebook.xml
3. Fill the Name and then click to save the configuration.
To check the contacts via Phone interface:
Press Directory→ Left Button→ Left Button, and then you can see the item you set, press
enter you will find the detail.
For More detail, please refer to: Remote Phonebook on www.htek.com .
LDAP Phonebook
When use the LDAP feature, you can get the LDAP Phonebook directly.
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To configure LDAP via Web interface:
1. Login webpage and click Directory→ LDAP
2. Filled the LDAP Name Filter:
a) This parameter specifies the name attributes for LDAP searching. The “%”
symbol in the filter stands for the entering string used as the prefix of the filter
condition.
b) For example, (cn=%), when the name prefix of the cn of the contact record
matches the search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
For example: 192.168.0.9
5. Port (the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the
LDAP server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD
screen.
8. Filled the relative value and then click to save the settings.
Following is the example screenshot for the configuration.
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Basic Setting Configuration
To Configure LDAP Key
To configure LDAP Key via Web interface:
1. Click Function Key→ Line Key→ choose Line Key 2(for example)
2. Select LDAP in the Type field.
3. Click SaveSet to save the configuration.
To Configure LDAP Key via Phone interface:
1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key 2
2. Select LDAP in the Type field
3. Press Save or OK key to save the configuration.
When press the LDAP Key the LCD will display as following:
For More detail, please refer to LDAP Notes on www.h-tek.com
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Basic Setting Configuration
Search Contact
You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:
1. Click the Directory soft key on Idle interface.
2. Click the More soft key, then you can see the Search soft key
3. Click the Search soft key, you can enter the desired part of name or part of number.
4. With the search content to match the contact will be automatically displayed on the
LCD within 5 seconds.
To search contact in Local contacts:
1. Click the Directory soft key on Idle interface.
2. Click the button and select the Local contacts list.
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3. Click the More soft key, then you can see the Search soft key
4. Click the Search soft key, you can enter the desired part of name or part of number.
5. With the search content to match the contact will be automatically displayed on the
LCD within 5 seconds.
To search contact in Remote contacts:
1. Click the Directory soft key on Idle interface.
2. Click the button and select the remote contacts list.
3. Select the desired remote contact and click Enter soft key.
4. Click the Search soft key, you can enter the desired part of name or part of number.
5. With the search content to match the contact will be automatically displayed on the
LCD within 5 seconds.
To search contact in LDAP contacts:
1. Click the LDAP function key.
2. Click the button and select the LDAP Contacts list.
3. Enter the first character or more of contact’s name or number.
4. With the search content to match the contact will be automatically displayed on the
LCD within 5 seconds.
Call History Setting
Call History
This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and
Forwarded Calls. The call history list supports up to100 entries in all on phone interface
and more than 1500 items. You can check the call history, dial a call, add a contact or
delete an entry from the call history list. You should enable the history record feature in
advance.
To enable the history record feature via Phone interface:
1. Press Menu→ Features→ History Setting
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2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
To check the call history via Phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls,
Dialed Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
To delete an entry from the call history list via Phone interface:
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1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls,
Dialed Calls and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list via Phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls,
Dialed Calls and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.
To check the call history via Web interface:
1. Click Directory→ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the
history list.
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To Dial a call from Call History via Web interface:
1. Click Directory→ Call History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
To Dial a call from Call History via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press the Send soft key, , or , or the corresponding line key.
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Audio Setting
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:
1. Press Menu → Settings → Basic Settings → Ring Tone.
2. Press and to select the aimed one.
3. Press or Save soft key to save the configuration.
To adjust the Ring Tone Type via Web interface
1. Setting → Preference → Ring Tone
2. Select the wanted one
3. Click to save the configuration.
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To configure Distinctive Ring Tone via Phone interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.
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To configure Distinctive Ring Tone via Web interface
1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
3. Click → to save the configuration.
Click Ring tone for more information.
Volume
You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume via Phone interface:
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1. Option 1: To press and on the idle page
2. Option 2: To press and during the call is ringing.
To adjust the handset volume via Phone interface:
To press and during a call in handset mode.
To adjust the headset volume via Phone interface:
To press and during a call in headset mode.
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Basic Setting Configuration
To adjust the speaker Volume via Phone interface:
To press and during a call in speaker mode.
Voice Mail Tone
This option can set whether to play the beep for phone's voice mail
1. Click the Setting → Preference
2. Select On or Off for Voice Mail Tone.
3. Click for the setting.
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Grammar
Description
x
any digit from 0-9;
xx+
at least 2-digit number;
Basic Setting Configuration
Play Hold Tone
When you hold the phone, Whether to play hold tone
1. Click the Setting Preference
2. Set On or Off for Play Hold Tone.
3. Click for the setting.
Play Hold Tone Delay
When you hold the phone. How many seconds to play beep?
1. Click the Setting Preference
2. Set the value for Play Hold Tone Delay.
3. Click for the setting.
System Settings
Dial Plan
Dial plan is a string of characters that governs the way this phone processes the inputs
received from your phone keypad. This phone supports dial plan with following accept
digits:
1,2,3,4,5,6,7,8,9,0, *, #
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^
exclude;
,
hear dial tone;
[3-5]
any digit of 3, 4, or 5;
[147]
any digit 1, 4, or 7;
<2=011>
replace digit 2 with 011 when dialing.
Note:
Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan on
www.htek.com
Basic Setting Configuration
To configure dial plan via Web interface:
1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click to save the configuration.
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Basic Setting Configuration
Dial-Now Timeout
Dial-Now Timeout means that when you enter the number which is matching with dial plan,
it will dial out automatically after some time when you stop entering the number.
To configure Dial-Now Timeout via Web interface:
1. Click Webpage Setting → Preference
2. Fill the blank of Dial-Now Timeout: for example, 5(seconds). (0 means dial out
immediately).
3. Click the button to save the configuration
No Key Entry Timeout
No Key Entry Timeout means that when you enter the number, it will dial out automatically
after some time when you stop enter the number.
To configure No Key Entry Timeout via Web interface:
1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example, 5(seconds). (0 means never
timeout), you should press the send key the dial out the number.
3. Click the button to save the configuration.
Emergency Call
Public telephone networks in countries around the world have a single emergency
telephone number (emergency services number), that allows a caller to contact local
emergency services for assistance when required. The emergency telephone number
may differ from country to country. It is typically a three-digit number that can be easily
remembered and dialed quickly. Some countries have a different emergency number for
each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the
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emergency services in an emergency situation.
To configure emergency call via Web interface:
1. Click Setting→ Features→ Phone Lock
2. Enter the emergency services number (e.g.110,119,120) in the Emergency field,
3. Click to save the configuration.
Label Scroll
When setting function keys, you need to set the label of the function keys. If the words are
too long to show on the label, you can use this function to make labels scroll. Another
approach is to set the labels to long label mode.
To configure Label Scroll via Web interface:
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Basic Setting Configuration
1. Click the Setting → Preference
2. Select Enable or Disable for Label Scroll.
3. Click for the setting.
Show Missed Calls
Whether to show missed call notification on LCD
To configure Show Missed Calls via Web interface:
1. Click the Setting → Preference
2. Select Yes or No for Show Missed Calls.
3. Click for the setting.
Auto Logout Time
Set the Web login timeout
1. Click the Setting → Preference
2. Set number 1~5000 min for Auto Logout Time.
3. Click for the setting.
Reboot in Talking
This function is to allow reboot during the calls or not
1. Click the Setting Preference
2. Set Enable or Disable for Reboot in Talking.
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3. Click for the setting.
Detect IP Conflict
LCD can display message when IP conflict
1. Click the Setting Preference
2. Set Enable or Disable for Detect IP Conflict.
3. Click for the setting.
Redial Mode
Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial
the call from all calls list
1. Click the Setting Preference
2. Set Direct Mode or Select Mode for Redial Mode.
3. Click for the setting.
Keypad Lock
To enable Keypad Lock via Phone interface
1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock
2. Press and key or Switch to change selected lock type: All Keys, Menu Key,
Function Key, Lock & Answer
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3. Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone interface
1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock
2. Press and key or Switch to change to choose Disable.
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
1. Click Webpage Setting → Features
2. To choose the Phone Lock.
3. To fill the Phone Unlock Pin and Auto Lock Time-Out
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can
be sent.
5. To click to save the configuration.
To Disable Keypad Lock via Webpage
1. Click Webpage Setting →Features
2. To choose Disable for the Phone Lock.
3. To click to save the configuration.
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Suppress DTMF Display
In order to ensure safety in Call process, you can choose whether to hide DTMF
1. Click the Setting → Preference
2. Select On or Off for Suppress DTMF Display.
3. Click for the setting.
Suppress DTMF Display Delay
In order to ensure safety in Call process, you can choose whether to hide DTMF
1. Click the Setting → Preference
2. Select On or Off for Suppress DTMF Display Delay.
3. Click for the setting.
Check-Syn With Authenticate
If this option is enabled, the server needs to be authenticated before the phone agrees to
synchronize.
1. Click the Setting Preference
2. Set Enable or Disable for Check-Syn With Authenticate.
3. Click for the setting.
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Other features settings
Other features settings
Action URL
To configure action URL via Web interface:
1. Click Setting→ Action URL
2. Fill the needed values in the designated blank spaces.
3. Click to save the setting.
Click Action URL for more how to use, or check on www.htek.com
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Other features settings
Softkey Layout
This feature mainly defines which shown on the soft key in some status. For example,
what the soft key displays when dialing, or talking.
To configure Soft key via Web interface:
1. Click Setting→ Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature from the Disable Keys to Enable Keys field by
moves the Disable key to Enable field. moves the Enable key, and it will
back to Disable field.
4. Click or to change to position or each feature.
5. Click to save the configuration.
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Note:
When there more than 5 items in the Enable field, the last soft key will display More,
and last two item will show in the next page soft key, you can check by press more.
Other features settings
Programmable Key
For the default keys as Soft keys, Navigation keys and so on, you can define them as
some specific feature, and it works only on the idle page.
To configure Programmable Key via Web interface:
1. Click Function Keys→ Programmable Keys
2. Select the desired Key to set.
3. Click to save the setting.
4. By clicking , all setting of the keys will be back to default.
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Basic Call Features
Exp Key
It only works when there is expansion module connected with the phone.
For Exp Key configuration, please refer to: UC46 User manual.
Basic Call Features
Place a Call
There are three ways to dialing a call: Handset, Headset and Hands-free loud speaker.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press or or press the send soft key, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green),
2. Enter the desired number.
3. Press or , or press the Send soft key, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting → Preference
2. HeadSet Priority → Enable
3. Ring Device for HeadSet → User Headset
4. Click to save the setting.
5. Press
Placing a call by hands-free speakerphone
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Note:
1. The key is set to be a send key. For more information, refer to the Key as
Send on page
2. During the call, you can also change among Headset, Handset or Free-speaker
mode.
Basic Call Features
1. Press the , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory via Phone interface.
1. Press the History /Directory soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key, then the
call is sending.
Making two calls with one line and one account
1. Press a line key and dial the phone number, then make a call.
2. Press Hold soft key and then press New Call soft key.
3. Dial another phone number,
4. Press the Send soft key, or , then make the second call.
End a Call
Here shows to end a call during three modes:
To end a call by Handset
Press the End Call soft key or hang up the handset, or press
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Note:
During the conference, to end the call is same as mentioned above.
Basic Call Features
To end a call under Headset Mode
Press the End Call soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the End Call soft key or press , or press .
Redial a Call
To redial the last placed call from the IP Phone:
Press directly when LCD is on the idle interface.
Receive a Call
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset and now the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
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Basic Call Features
1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
Incoming Call Show Mode
There are two incoming call show modes for this phone:
1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting
To set incoming call show mode via Web interface:
1. Click setting→ preference
2. Select the desire mode for the incoming call show mode
3. Click to save the setting.
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Basic Call Features
Auto Answer
Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Web interface
1. To Click Profile → Advanced
2. To choose Yes for the Auto Answer.
3. To click SaveSet to save the configuration.
To Disable Auto Answer via Webpage
1. To Click Profile → Advanced
2. To choose No for the Auto Answer.
3. To click SaveSet to save the configuration.
Call Hold
When using the hold feature, the Hold icon will show on the display.
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