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www.h-tek.com
Nanjing Hanlong Technology Co., Ltd
USER GUIDE
UC601
Version:1.0.0.1
Enterprise IP Phone
86-25-84608050
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Notices Information
1
Notices Information
Copyright
Copyright © 2005 - 2016 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology CO., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology CO., LTD.
When this document is made available on www.h-tek.com
, Hanlong Technology Co., LTD. gives
its right to download and print copies of this content only for private use as a user manual. No
parts shall have the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology CO., LTD.
Safety cautions
z To use the Phone follow the instructions in this manual.
z To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
z The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
z Do not use the phone during thunderstorms.
z CE
z FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
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Notices Information
2
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
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Table of Content
3
Table of Content
Notices Information ........................................................................................................................ 1
Copyright .................................................................................................................................. 1
Safety cautions .......................................................................................................................... 1
WEEE W arnin g ......................................................................................................................... 1
Cleaning .................................................................................................................................... 2
Table of Content ............................................................................................................................. 3
Getting St arted ................................................................................................................................ 7
Packing List .............................................................................................................................. 7
Phone Installation ...................................................................................................................... 9
1. Attach the Foot stand ..................................................................................................... 9
2. Connect the Handset and optional Headset ................................................................. 10
3. Connect the Network and Power ................................................................................. 10
Initialization ............................................................................................................................ 11
Status ....................................................................................................................................... 12
Registration ............................................................................................................................. 13
Idle Screen .............................................................................................................................. 15
Getting Familiar with Your Phone............................................................................................... 16
Hardware Components Preview .............................................................................................. 16
Icon Preview ........................................................................................................................... 18
LED Instruction....................................................................................................................... 19
Power Indicator LED ...................................................................................................... 19
Line LED:(Line or Line Key set as Line) ....................................................................... 19
BLF or BLF List Key LED :( Line/Line Key set as BLF) .............................................. 20
Shared Line Key LED: .................................................................................................... 20
Other Key Led ................................................................................................................. 21
User Interface .......................................................................................................................... 21
Line Key Function Overview .................................................................................................. 23
Basic Features Configuration ..................................................................................................... 25
Web Login ............................................................................................................................... 25
Administrator Password .......................................................................................................... 26
Basic Network Setting ............................................................................................................ 27
WAN Port ........................................................................................................................ 27
PC Port ............................................................................................................................ 29
Language ................................................................................................................................. 31
Time and Date ......................................................................................................................... 32
Ring To ne .....................................................................................................................
........... 34
V
olume .................................................................................................................................... 35
Screen Saver ............................................................................................................................ 36
Gray Level .............................................................................................................................. 38
Backlight ................................................................................................................................. 38
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Table of Content
4
Contact Management .............................................................................................................. 39
Local Directory ....................................................................................................................... 39
Remote Phonebook ................................................................................................................. 43
Call History ............................................................................................................................. 43
LDAP Phonebook ................................................................................................................... 46
Search Contact: ....................................................................................................................... 48
Other features settings ................................................................................................................ 50
Dial Plan .................................................................................................................................. 50
Emergency Call ....................................................................................................................... 51
LED Status Setting .................................................................................................................. 52
Action URL ............................................................................................................................. 53
Softkey Layout ........................................................................................................................ 54
Programmable Key ................................................................................................................. 55
Basic Call Features ...................................................................................................................... 56
Place a Call ............................................................................................................................. 56
End a Call ................................................................................................................................ 58
Receive a Call ......................................................................................................................... 58
Incoming Call Show Mode ..................................................................................................... 59
Auto Answer ........................................................................................................................... 59
Call Hold ................................................................................................................................. 60
Call Transfer ............................................................................................................................ 61
Call Conference....................................................................................................................... 64
Call Forward ........................................................................................................................... 65
Call Return .............................................................................................................................. 68
Call Waiting Tone .................................................................................................................... 69
Hide Caller ID ......................................................................................................................... 70
Reject Anonymous .................................................................................................................. 70
Call Mute ................................................................................................................................ 71
DND ........................................................................................................................................ 71
Key as Send ............................................................................................................................. 72
No Key Entry Timeout ............................................................................................................ 72
Dail-Now Tim eout .................................................................................................................. 73
Keypad Lock ........................................................................................................................... 73
Hot Line .................................................................................................................................. 75
Funct
ion Key Features Settings ................................................................................................. 76
Line ......................................................................................................................................... 76
Speed Dial ............................................................................................................................... 77
BLF ......................................................................................................................................... 78
BLF List .................................................................................................................................. 79
Voice Message ......................................................................................................................... 81
Direct Pickup .......................................................................................................................... 81
Group Pickup .......................................................................................................................... 82
Call Park .................................................................................................................................. 83
Intercom .................................................................................................................................. 84
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Table of Content
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DTMF ..................................................................................................................................... 85
Prefix ....................................................................................................................................... 87
Local Group ............................................................................................................................ 88
XML Group ............................................................................................................................. 89
LDAP ...................................................................................................................................... 90
Broadsoft Group ...................................................................................................................... 91
Conference .............................................................................................................................. 91
Forward ................................................................................................................................... 92
Transfer ................................................................................................................................... 93
Hold......................................................................................................................................... 94
Group Listening ...................................................................................................................... 94
DND ........................................................................................................................................ 95
Redial ...................................................................................................................................... 96
SMS......................................................................................................................................... 96
Send SMS ........................................................................................................................ 96
Set SMS Line Key ........................................................................................................... 97
Record ..................................................................................................................................... 98
URL Record ............................................................................................................................ 98
Paging ..................................................................................................................................... 99
Shared Line ........................................................................................................................... 100
Public Hold ........................................................................................................................... 101
Private Hold .......................................................................................................................... 102
Share line .............................................................................................................................. 103
Hot Desking .......................................................................................................................... 104
ACD ...................................................................................................................................... 106
Zero T ouch ............................................................................................................................ 107
Multicast Paging ................................................................................................................... 108
Sending RT P Stream ..................................................................................................... 108
Receiving RTP Stream .................................................................................................. 109
Upgrade ....................................................................................................................................... 110
Factory Reset ........................................................................................................................ 110
Pcap Feature .......................................................................................................................... 111
System Log ........................................................................................................................... 112
Upgrade ................................................................................................................................. 112
Configuration File ............................................................................................................
..... 114
T
roubleshooting .......................................................................................................................... 116
Why is the phone LCD screen blank? ................................................................................... 116
Why does the phone display "Network Unavailable"? ......................................................... 116
Why can’t I get a dial tone? .................................................................................................. 1 16
Where to set the tone? ........................................................................................................... 116
How to download XML Configuration? ............................................................................... 117
How to Import Trusted CA certificate? ................................................................................. 117
How to Import Server CA certificate? .................................................................................. 118
How to use Vlan? .................................................................................................................. 118
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Table of Content
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How to use LLDP? ................................................................................................................ 118
How to Set LCD and Web GUI˖ ......................................................................................... 118
How to Upgrade via FTP? .................................................................................................... 119
How to make Ringtone? ........................................................................................................ 119
How to use Open VPN? ........................................................................................................ 119
Provisioning Guide on Free PBX:......................................................................................... 119
Failover Notes ....................................................................................................................... 119
How to Upload Wallpaper? ................................................................................................... 119
How to Use Auto Provision Phoneb ook ? .............................................................................. 119
All Documents ...................................................................................................................... 119
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Getting Started
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Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset
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Getting Started
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4. Headset cord
5. Power adapter
6. Ethernet cable
7. Quick installation reference
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Getting Started
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Phone Installation
1. Attach the Foot stand
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Getting Started
10
2. Connect the Handset and optional Headset
3. Connect the Network and Power
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Getting Started
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Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP
Phone will show “Check firmware, please waitg…“ after initialization.
Then IP Phone will show Reboot information:
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Getting Started
12
By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware),
Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status
of accounts)
To view the phone status via phone interface:
1. Press Menu ėStatus ėInformation
2. Press Menu ėStatus ėNetwork
3. Press Menu ėStatus ėAccounts
To view the phone status via Web interface:
1. Login webpage (For How to login, please refer to Web Login
)
2. View the information of Version, Account and Network.
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Getting Started
13
Registration
To register via phone interface:
1. Press MenuÆ SettingÆAdvanced settings (default password: admin)ÆAccounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
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Getting Started
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Note:
If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”.
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing “1”, you will find “, . ?:;”
Pressing “0”, you will find “ < >(){}[]”
Pressing “*”, you will find “*/”!@$”
Pressing “#”, you will find “#’%&*|”
To register via web interface:
1. Login webpage and Click AccountÆBasic
2. Select the desired Account
3. Select Y es for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click
to save the configuration.
Note:
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Getting Started
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1. All fields with * must be filled. If changed, it requires a phone restart.
2.
Account Status says the account registered successfully or not.
3.
When change the account information via phone,
it will shown Restart note when back
to idle page.
Idle Screen
Name Description
1. Date&Time
It shows the phone’s time & date. For Date&time setting, see
Time&Date
2. Notice
It shows the phone features status,
More see Icon Preview
3. Line Keys
This area shows the four line key labels. Line keys are also can be
used as
other function keys
. For more information you can refer to
Line Keys
4. Soft Key
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”. More to see
Programmabl e Key
5. Default Account
This shows the current use account. User can use to
change the default use account.
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Getting Familiar
with Your Phone
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Getting Familiar with Your Phone
Hardware Components Preview
Item
Description
LCD screen
To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
Power Indicator LED
To indicate the power status
Line keys
The phone supported up to 4 accounts
1.
Steady green: idle interface, during a call..
2. Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive features.
Navigation keys
1. OK.
Up arrow key:
To move up of the selection shows on the
screen.
Right arrow key: To move right of the selection
shows on the screen.
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Getting Familiar
with Your Phone
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Left arrow key: To move left of the selection shows on
the screen.
Down arrow key:
To move down of the selection shows
on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
Mute key
1. To mute the voice during the call (green light).
2. To un-mute the call.
Line Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot -desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shar
ed line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
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Getting Familiar
with Your Phone
18
Speaker
Press this button to place a call in hands-free mode.
Volume
To decrease the volume.
To increase the volume.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Headset
To indicate that the phone is or not in Headset mode.
Icon Preview
Icon Description
Network
Registered succeed
Unregistered
Speakerphone mode
Handset mode
Headset mode
Mute
Forward
Do Not Disturb
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Getting Familiar
with Your Phone
19
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
Power Indicator LED
Line LED:(Line or Line Key set as Line)
SRTP
Received calls
Dialed Calls
Missed calls
Forward calls
LED Status Description
Blinked green
R
inging or have missed call
Steady Green
Idle status(Power on)
Off
P
owered off.
LED Status Description
Steady Green
Hold
Steady Green
O
ffhook or during a conversation.
Blinked red
Ringing.
Off
Idle sta
tus
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Getting Familiar
with Your Phone
20
BLF or BLF List Key LED :( Line/Line Key set as BLF)
LED Status Description
Steady Green
Idle status for the monitored line
Steady Red
The monitored line is calling or during a call
Blinked red
The monitored line is ringing.
Off
All
other unknown status
Shared Line Key LED:
LED Status Description
off
Idle status
Stay green
a member of the SCA group in off-hook
status
Stay red
Other member of the SCA group’s led status
when
a member of the SCA group
in
off-hook status
Blinked green every 500ms
a member of the SCA group in Private hold
status.
Stay red
Other member of the SCA group’s led status
when
a member of the SCA group
in Private
hold status
Blinked green every 500ms
a member of the SCA group in public hold
status
Blinked red every 500ms
Other member of the SCA group’s led status
when
a member of the SCA group
in public
hold status
Blinked green every 500ms
a member of the SCA group in progressing
status
Stay red
Other member of the SCA group’s led status
when a member of the SCA group in
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Getting Familiar
with Your Phone
21
Other Key Led
User Interface
There are two ways to customize specific configurations on your IP phone:
z The user interface on the IP phone
z The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on the
phone. In addition, you can use the web user interface to access all configuration settings. In many
instances, it is possible to use both the phone user interface and the web user interface to operate
the phone and change settings. However, in some instances, it is only possible to use the phone or
the web user interface.
Phone Interface Overview
Option
Status
Model
progressing status
Blinked red every 100ms
Alerting
Stay green
a member of the SCA group in active
status
when
there is an incoming call
designated for the SCA group
Stay red
Other member of the SCA group’s led status
when a
member o f the SC A gr oup
in active
status
Key Description
Headset Key
When use in headset mode, the led is steady
green or the LED is off.
Message Key
Blinked green when there is new messages
or the LED is off.
Mute Key
Red when the mute the call, or the LED is
off.
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Getting Familiar
with Your Phone
22
IP
MAC
Firmware
Hardware
Network
Account
Device Cert
Language
Features
Call Forward
Function Key(Line and Line Key setting)
More Key see Line Key O v erview
Key as Send
Hot Line
Anonymous Call
DND
History Setting
Basic Settings
Language
Time & Date
Time & Date Format
DHCP Time
Ring tone
Screensaver…
Advanced Settings
Account Registeration
Network
Factory Reset
Auto provision
Directory
All Contacts
Local Contacts
Remote Contacts
Broadsoft Contacts
Blacklist Contacts
AP Contacts
History
Local History
Network CallLog
Message
Voice Mail set and View. Text Message view and set.
Others
Factory Function
System Restart
Device Reboot
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Getting Familiar
with Your Phone
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Pcap Feature
Line Key Function Overview
Line
Speed Dial
BLF
BLF List
Voice Mail
Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Local Group
XML group
LDAP
XML Browser
Broadsoft group
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Getting Familiar
with Your Phone
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Conference
Forward
Transfer
Hold
Group Listening
DND
Redial
Call Return
SMS
Record
URL Record
Paging
Shared Line
Public Hold
Private Hold
Hot Desking
ACD
Zero T ouch
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Basic Features
Configuration
25
Multicast Paging
Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and V olume…
Web Login
1. Get the IP address: Press Menu ėStatusė Information
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
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Basic Features
Configuration
26
Note:
The
PC and phone should be in the same segment.
W
hen register the accounts in web and the server port is not “5060”, then “SIP Server”
should be
set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.
Administrator Password
The password is mainly used for login the web interface or set the advanced settings through
phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface
1. Press Menu ė setting ė Advanced settings ė password (default admin) ė Phone
Setting ė Set Password
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or
to save the new password.
To change to password via Web Interface
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Basic Features
Configuration
27
1. Management ė Password
2. Fill the value
3. Click
to save the configuration.
Note:
When you use the web interface: user name: admin password: admin(default)
Basic Network Setting
Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is
DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP
address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it
will show the warning of restart as following.
WAN Port
To configure a static IP address via phone interface:
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Basic Features
Configuration
28
1. Press MenuÆSettingÆAdvanced Settings (password: admin) ÆNetworkÆWANPort
ÆStatic mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS (primary dns), sec. DNS(second DNS)
in the corresponding fields.
3. Click Save and restart the phone.
Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an
xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN
port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.
Contact your system administrator for the PPPoE user name and password.
To configure PPPoE via phone interface:
1. Press MenuÆSettingÆAdvanced Settings (password: admin) ÆNetworkÆWANPort
ÆPPPoE mode.
2. Enter the User ID and password
3. Click Save and restart the phone.
To configure DHCP via phone interface:
1. Press MenuÆSettingÆAdvanced Settings (password: admin) ÆNetworkÆWANPort
ÆDHCP mode.
2. Click Save and restart the phone.
To configure Network via web interface:
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Basic Features
Configuration
29
1. Click NetworkÆBasic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
Note:
Wrong network parameters may result in inaccessibility of your phone and may also have
an impact on your network performance. For more information about these parameters,
contact your system administrator.
PC Port
Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
1. Press MenuÆSettingÆAdvanced Settings (password: admin) ÆNetworkÆPC Port ÆBridge
mode.
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Basic Features
Configuration
30
2. Click Save and restart the phone.
To configure PC router via Phone interface:
1. Press MenuÆSettingÆAdvanced Settings (password: admin) ÆNetworkÆPC Port ÆRouter
mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save and restart the phone.
To configure Bridge via web interface:
1. Click NetworkÆBasic
2. Select
3. Click
and restart the phone
To configure Router via web interface:
1. Click NetworkÆBasic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click
and restart the phone
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Basic Features
Configuration
31
Language
The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu ė Setting ė Basic Settings ė Language.
2. Press
or Save soft key to save the configuration.
To change the language via Web Interface
1. Setting ė Preference ėWeb Language
2. Select the necessary one.
3. Press
to save the configuration.
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Basic Features
Configuration
32
Note:
All languages may not be available for selection. The available languages depend on the language
packs currently loaded to the IP phone.
Time and Date
The time and date show on the idle page, and it can be set and change by SNTP server
automatically or manual setting.
To configure the time and Date by SNTP setting
1. To press Menu ė Setting ė Basic setting ė Time & Date ė SNTP Settings
2. Press
or , or info soft key to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press
or Save soft key to save the configuration.
To configure time and date manually
1. To press Menu ė Setting ė Basic setting ė Time & Date ė Manual Settings
2. Press
and or change the right time, or you can input the right time.
3. Press
or Save soft key to save the configuration.
To configure the Time & Date Format
1. To press Menu ė Setting ė Basic setting ė Time & Date Format
2. Press
and or press Info to change between 12 Hour or 24 Hour.
3. Press
and or press Info to change among Y-M-D(year-month-day),
M-D-Y(month-day-year), D-M-Y(day-month-year).
4. Press
or Save soft key to save the configuration.
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Basic Features
Configuration
33
To configure the DHCP time
1. To press Menu ė Setting ė Basic setting ė DHCP time
2. Press
and or press Info to change between Disable and Enable.
3. Press
or Save soft key to save the configuration.
To configure the NTP Server by web interface
1. Login
a) Login name: admin, password: admin (default)
2. Setting ė Date &Time ėNTP Server
3. Fill the value in the blank.
To change the Time Zone and Date Display Format via web interface
1. Setting ė Date &Time
2. Select the necessary one.
3. Press
to save the configuration.
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Basic Features
Configuration
34
Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP)
server, please contact your system administrator for more information.
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
1. Press Menu ė Setting ė Basic Settings ė Ring Tone.
2. Press
and to select the aimed one.
3. Press
or Save soft key to save the configuration.
To adjust the Ring Tone Type via Web Interface
1. Setting ė Preference ėRing Tone
2. Select the wanted one
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Basic Features
Configuration
35
3. Click
to save the configuration.
To configure Distinctive Ring Tone via Phone Interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press
and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.
Volume
You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume
1. Option 1: To press
and on the idle page
Page 37
Basic Features
Configuration
36
2. Option 2: To press and during the call is ringing.
To adjust the handset volume
To press
and during a call in handset mode.
To adjust the headset volume
To press
and during a call in headset mode.
To adjust the speaker Volume
To press
and during a call in speaker mode.
Screen Saver
There are two types of screen saver: Backlight off, Time & Logo .
To enable screen saver via Phone
1. To press Menu ė Setting ė Basic Setting ė Screensaver...
2. Press
and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30
minute, then press the Save button.
3. Enter the Screensaver Type to choose one of the type: Logo only, Time & Logo.
4. Press
or Save soft key to save the selected configuration.
To disable screen saver via Phone
1. To press Menu ė Setting ė Basic Setting ė Screensaver...
2. Press
and or press Switch soft key to Choose the Time-out as off.
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3. Press or Save soft key to save the selected configuration.
To Enable screen saver via Webpage
1. T o Click Setting ė Preference
2. To choose the Time-out as 1 min or 2/5/10/30 minute.
3. To select the screen Type as Backlight off or time & logo.
4. Click Saveset to save the configuration.
To Disable screen saver via Webpage
1. T o Click Setting ė Preference
2. To choose the Time-out as Off
3. Click Saveset to save the configuration.
To custom text logo via web interface:
1. Click SettingÆPreference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click Saveset to save the configuration.
To wake up screen saver via Web interface:
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38
1. Click Setting ė Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
Gray Level
There are 12 levels. you can change the LCD’s brightness according to your visual perception
To change the gray level via Phone
5. To press Menu ė Setting ė Basic Setting ė Gray level
6. Press
and or press Switch soft key to Choose the level from 1 to 20
7. Press
or Save soft key to save the selected configuration
Backlight
To set Backlight via web interface:
1. Click settingÆPreference
2. Enter the time for Backlight time (In seconds).
3. Click
to save the configuration.
˄The default is 0, which means Backlight is always on.˅
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Contact Management
This section provides the operating instructions for managing contacts. The topics include:
z Local Directory
z Blacklist
z Remote Phonebook
z Call History
z LDAP
z BroadSoft Phonebook
z CallLog
z Search Contact
Local Directory
In the directory, you can add or delete your friends, business partner or anyone others’ phone No.
so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent
from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually
1. Press Menu ė DIRė Local Contacts
2. Press Add soft key
.
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3. Enter the necessary information as Name, Phone number…
4. Press save soft key or
to add the contacts successfully.
To add contacts from History
1. Press History soft key or press Menu ėHistory
2. Press
and to select the targeted one. (Press and switched among the All
calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key ė Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or
to add the contacts successfully.
To add contacts via web interface
1. Click DirectoryÆDirectory
2. Enter the name, number and some other information.
3. Press
and then press button.
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B: To add contacts into blacklist
To add blacklist manually
1. Press Menu ė DIR
2. Press
and or press Switch soft key to Choose the Local Contact.
3. Press More soft key.
4. Press More soft key.
5. Press Option soft key. Add to blacklist.
6. Press save soft key or
to add the contacts successfully.
To add blacklist from history
1. Press History soft key or press Menu ė History ė Local history
2. Press
and to select the targeted one.
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3. Press Option soft key ė Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or
to add successfully.
To import or export the contact list
You can manage your phone’s local directory via phone or web user interface. But you can only
import or export the contact list via web interface.
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to export the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web user interface:
1. Click on Directory
2. Click Export Csv to export the contact list.
Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.
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43
Remote Phonebook
To set Romote PhoneBook via web interface:
1. Login the webpage and click DirectoryÆRemote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
For example,
http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click
to save the configuration.
To check the contacts via phone interface:
Press DirectoryÆLeft ButtonÆLeft Button, and then you can see the item you set, press enter you
will find the detail.
For More detail, please refer to: Remote Phonebook
on www.h-tek.com .
Note:
Every remote contact only support 1000 contacts.
Call History
This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and
Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more
than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from
the call history list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:
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44
1. Press MenuÆFeatureÆHistory Setting
2. Press
and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
To check the call history via phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed
Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
To delete an entry from the call history list via phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list via phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
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45
and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.
To check the call history via web interface:
1. Click DirectoryÆ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history
list.
To dial a call from Call History via web interface:
1. Click DirectoryÆCall History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
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To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu ė History ė Local history
2. Press
and to select the targeted one.
3. Press the Send soft key, or
, or , or the corresponding line key.
LDAP Phonebook
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:
1. Login webpage and click DirectoryÆLDAP
2. Filled the LDAP Name Filter:
a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in
the filter stands for the entering string used as the prefix of the filter condition.
b) For example (cn=%), when the name prefix of the cn of the contact record matches the
search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
This This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
For example: 192.168.0.124
5. Port(the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP
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server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click save button the save the settings.
Following is the example screenshot for the configuration.
To Configure LDAP Key
To configure LDAP Key via web interface:
1. Click Function KeyÆLine KeyÆ choose Line Key 1(for example)
2. Select LDAP in the Type field.
3. Click
to save the configuration.
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To Configure LDAP Key via phone interface:
1. Press MenuÆFeatureÆFunction KeysÆLine Keys as Function KeysÆLine Key 1
2. Select LDAP in the Type field
3. Press save or OK key to save the configuration.
When press the LDAP Key the LCD will display as following:
For More detail, please refer to LDAP Notes
on www.h-tek.com
Search Contact:
You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:
1. Click the Directory softkey on Idle interface.
2. Click the More Softkey, then you can see the Search softkey
3. Click the Search softkey, you can enter the desired part of name or part of number.
4. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
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Note:
If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically
within 5 seconds
To search contact in Local contacts:
1. Click the Directory softkey on Idle interface.
2. Click the
button and select the Local contacts list.
3. Click the More Softkey, then you can see the Search softkey
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
Note:
If you don’t click the OK softkey, then IP Phone will display the relevant contacts
automaticallywithin 5 seconds
To search contact in Remote contacts:
1. Click the Directory softkey on Idle interface.
2. Click the
button and select the remote contacts list.
3. Select the desired the remote contact and click Enter softkey.
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
Note:
If you don’t click the OK softkey, then IP Phone will display the relevant contacts
automaticallywithin 5 seconds
To search contact in LDAP contacts:
1. Click the LDAP function key.
2. Enter the first character or more of contact’s name.
3. Select the desired the remote contact and click Enter softkey.
4. Then IP Phone will display the relevant contacts automatically within Search Delay.
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Other features
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50
Other features settings
Dial Plan
Dial plan is a string of characters that governs the way this phone processes the inputs received
from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#
Grammer
Description
x
any digit from 0-9;
xx+
at least 2 digit number;
^
exclude;
,
hear dial tone;
[3-5]
any digit of 3, 4, or 5;
[147]
any digit 1, 4, or 7;
<2=011>
replace digit 2 with 011 when dialing.
To configure dial plan via web interface:
1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
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Note:
Illegal input will fall back to default
: {[x*]+}. For More, please refer to dial plan
on
www.h-tek.com
Emergency Call
Public telephone networks in countries around the world have a single emergency telephone
number (emergency services number), that allows a caller to contact local emergency services for
assistance when required. The emergency telephone number may differ from country to country. It
is typically a three-digit number so that it can be easily remembered and dialed quickly. Some
countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency
services in an emergency situation.
To configure emergency call via web interface:
1. Click SettingÆFeaturesÆPhone Lock
2. Enter the emergency services number in the Emergency field
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3. Click SaveSet to save the configuration.
LED Status Setting
The LED Status setting mainly defines the power indicator LED.
To configure LED Status vi a web interface:
1. Click SettingÆPreference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message
Status.
3. Click
for the setting.
For the LED status description, see: LED Instruction Power Indicator LED
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53
Action URL
To configure action url via web interface:
1. Click SettingÆAction URL
2. Filled the needed value in the necessary blank.
3. Click
to save the setting.
Click Action URL
for more how to use, or check on www.h-tek.com
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Softkey Layout
This feature mainly defines which shown on the soft key in some status. For example, what the
soft key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click SettingÆSoftkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click
or to change to position or each feature.
6. Click
to save the configuration.
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Note:
1. When there more than 5 items in the Enable field, the last softkey will display More, and
last two item will show in the next page softkey, you can check by press more.
Programmable Key
For the default keys as Soft keys, Navigation keys and so on, you can define them as some
specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:
1. Click Function KeysÆProgrammable Keys
2. Select the desired Key to set.
3. Click
to save the setting.
4. By clicking
, all setting of the keys will be back to default.
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56
Basic Call Features
Place a Call
There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press
or press the send softkey, then the call is sending.
To place a call by Headset:
1. Press the
( light is Green),
2. Enter the desired number.
3. Press
or press the Send softkey, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting ÆPreference
2. HeadSet Priority ÆEnable
3. Ring Device For HeadSet ÆUse r Hea dse t
4. Press
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Placing a call by hands-free speakerphone
1. Press the
, or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press
or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu ė History /Directory
2. Press
and to select the targeted one.
3. Press Send soft key to make the call.
Note:
1.
The key is set to be a send key.
For more information, refer to the Key as Send on page
2. During the call, you can also change among Headset, Handset or Free-speaker mode.
Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
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2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or
, then make the second call.
End a Call
Here shows to end a call during three modes:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press
, or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press
, or press .
Note:
During the conference, to end the call is same as mentioned above.
Receive a Call
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press
and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press
directly.
2. Option 2: Press Answer soft key.
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3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
1. To press the Reject soft key to reject the call. Or press
to reject the current call.
2. To press Forward softkey to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
Incoming Call Show Mode
There are two incoming call show modes for this phone:
1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting
To set incoming call show mode via web interface:
1. Click settingÆ preference
2. Select the desire mode for the incoming call show mode
3. Click
to save the setting.
Auto Answer
Enable auto answer feature, you will answer all incoming call automatically.
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To enable Auto Answer via Webpage
1. To Click Ac count ė Advanced
2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.
To Disable Auto Answer via Webpage
1. To Click Ac count ė Advanced
2. To choose No for the Auto Answer.
3. To click Saveset to save the configuration.
Call Hold
When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
1. Press Hold soft key to hold the current call.
2. Press Resume soft key to resume the call on hold.
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To hold a call under headset mode:
1. Press Hold soft key to hold the current call.
2. Press Resume soft key to resume the call on hold.
To hold a call during the speaker mode:
1. Press Hold soft key to hold the current call.
2. Press Resume soft key to resume the call on hold.
Call Transfer
This phone supports blind, attended and Semi-Attended Transfer.
Blind Trans fer
When you use this feature, you can transfer
1. Press Transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfers to.
3. Press Transfer soft key , and now the blind transfer completed.
Attended T ransfer
When you use this feature, you can
1. Press transfer soft key during the conversation, the call is on hold now.
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2. Enter the number that transfer to, and press the send soft key or .
3. Start the second conversation, press the transfer soft key, then, transfer completed.
NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer across SIP
domains. Blind transfer will usually use the primary account SIP profile.
Semi-Attended T ransfer
1. Press the transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press
, then you can hear the ring tone.
3. Press the Transfer soft key, and now the Semi-attended transfer completed.
BLF Transfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press the transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer.
(Webpage--Setting--Features)
Hold transfer on hook:
Setting Æ Features Æ Transfer Setting: Hold Transfer O n Hook: ON.
A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call
when C is ringing or answering, then C and B in the same call and the transfer is successful.
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Tr ansfer to New Call via web interface
1. Click Setting ė Feature
2. Select
Transfer Mode via DSS key ė New Call
3. Select the desired Line or Line Key and select Transfer in the Type.
4. Enter the phone number in the Value field.
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NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person
that answered the coming call could use this function.
Call Conference
This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a
conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or
.
4. C answering the call.
5. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way
conference)
6. A press line key 3, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or
.
8. D answering the call.
9. A press the conference soft key, then A, B, C and D are now in a conference.(and now this is
4-way conference)
10. A press line key 4, the call is placed on hold.
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11. A enter the number of E and then press send soft key or
.
12. E answering the call.
13. A press the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.
Note:
1.
If C does not answer the call, A can back to continue the conversation with B;
2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or
A&B conversation continues.
3.
The conference feature is not available on all servers. For more in
formation, contact your
system administrator.
4. To realize the 5 way conference, the line should be all available.
Call Forward
This phone supports static forward (always forward, busy forward and no answer forward) and
dynamic forward
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu ė Features ė Call forward ėAlways Forward.
2. Press
and or press info soft key to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press
or Save soft key to save the configuration.
To configure busy forward
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With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu ėFeatures ė Call forward ėBusy forward.
2. Press
and or press info soft key to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press
or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu ėFeatures ė Call forward ėNo answer forward.
2. Press
and or press info soft key to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press
or Save soft key to save the configuration.
When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.
To configure Forward via Web Interface
1. Setting ė Features
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click
to save the configuration
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To cancel the forward feature via Phone Interface
1. Press Menu ėFeatures ė Call forwardėAlways/Busy/No answer Forward
2. Press
and or press info soft key to select the disable choice
3. Press
or Save soft key to save the configuration.
To cancel the forward feature via Web Interface
1. Setting ė Features
2. Click Off for the Always/Busy/No Answer
3. Click
to save the configuration
To configure dynamic forward
Forward an incoming call during the ringing.
1. When the phone is ringing, press Forward soft key.
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2. Enter the forward number or select the desired number from Directory softkey (Precondition:
local directory has a or more contacts).
3. Press
or press the send soft key, then the call is forwarded.
Note:
If the
Programmable
Key or line key is set as BLF, when an incoming call ringing, press this
BLF key directly to realize the dynamic forward.
Y
ou can choose a desired forward number from the Directory
when you press the Forward
key.
Call Return
This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and or press info soft key to select the Key Event in the type field.
4. Press
and or press info soft key to select the Call Return.
5. Press
or Save soft key to save the configuration
To configure the Call Return via Web interface
1. Click Function keys ė Line or Line Key.
2. Select the desired Line or Line Key and select Call Return in the Type.
3. Click the
button to save the configuration.
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Call Waiting Tone
1. Click Setting ė Features
2. Select Call Waiting: On and Call Waiting Tone: On
To Change the Call Waiting Tone time via Web interface
1. Click Setting ė Tones
2. Change the Tone Time as you want (for example 3s)
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Hide Caller ID
Just enable the anonymous call feature, you can set your ID do not appear on the other phone that
you called.
To configure anonymous call
1. Press Menu ėFeatures ėAnonymous Call
2. Press
and or press info soft key to change the Line ID
3. Press
and or press info soft key to select the enable choice in Anonymous Call
filed.
4. Enter the call on code (optional), call off code (optional).
5. Press
or Save soft key to save the configuration.
To cancel anonymous call feature
1. Press Menu ėFeatures ėAnonymous Call
2. Press
and or press info soft key to select the disable choice in Anonymous Call
filed.
3. Press
or Save soft key to save the configuration.
Reject Anonymous
If you do not want to be disturb by anonymous calls, you can set the reject anonymous call
features, so you will not hear the unknown calls
To configure rejecting anonymous call
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1. Press Menu ėFeatures ėAnonymous Call
2. Press
and or press info soft key to change the Line ID
3. Press
and or press info soft key to select the enable choice in Rejection filed.
4. Press
or Save soft key to save the configuration
To cancel rejecting anonymous call
1. Press Menu ėFeatures ėAnonymous Call
2. Press
and or press info soft key to select the disable choice in Rejection filed.
3. Press
or Save soft key to save the configuration.
Call Mute
When you use the Mute feature, the other parties will not hear your voice while you can hear their
voice. Call mute applies to all modes (handset, headset, and speakerphone).
To mute the call during a call (including a conference call)
1. Press the mute key
, then the mute key glows green, and the LCD display Mute Icon.
2. To disable the mute function, press
again.
DND
When you use the DND feature, the phone is to reject all incoming calls automatically and you
can see the DND icon shown on the Top of the LCD on idle page.
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To enable DND feature
Press the DND soft key when the phone is idle, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.
Key as Send
To configure Key as Send
1. Press Menu ėFeatures ė Key as Send
2. Press
and or press info/switch soft key to select the enable choice.
3. Press
or Save soft key to save the configuration
To cancel # Key as Send
1. Press Menu ėFeatures ė Key as Send
2. Press
and or press info/switch soft key to select the disable choice.
3. Press
or Save soft key to save the configuration.
No Key Entry Timeout
No Key Entry Timeout means that when you entry the number, it will dial out automatically after
some time when you stop enter the number.
To configure No Key Entry Timeout
1. Click Webpage Setting ė Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you
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should press the send key the dial out the number.
3. Click the
button to save the configuration.
Dail-Now Timeout
Dial-Now Timeout means that when you entry the number which matching with dial plan, it will
dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:
1. Click Webpage Setting ė Preference
2. Fill the blank of Dial-Now Timeout: for example 5(seconds).(0 means dial out immediately).
3. Click the
button to save the configuration
Keypad Lock
To enable Keypad Lock via Phone
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1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock
2. Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock &
Answer
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Phone
1. Press Menu--Settings--Advanced Setting(Password: admin)--Phone Setting--Lock
2. Press Info or Switch to change choose Off.
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
1. Click W ebpa ge Setting ė Preference
2. To choose the Lock keys.
3. To fill the unlock PIN and auto lock time
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click Saveset to save the configuration.
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To Disable Keypad Lock via Webpage
1. Click Webpage Setting ė Preference
2. To choose Disable for the Phone Lock.
3. To click Saveset to save the configuration.
Hot Line
To configure Hot Line
1. Press Menu ėFeatures ė Hot Line
2. Enter the Number and delay time (as present, we support off hook auto dial).
3. Press
or Save soft key to save the configuration
To configure Hotline auto dial via Web Interface
1. Setting ė Features.
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2. Fill the number in the Hotline Number and Hotline Time-out.
3. Click
to save the configuration.
Delete the hotline number and save the configuration, and then now the Hotline auto dial is
cancelled.
Function Key Features Settings
Line
It works same as Line keys.
To configure Line Feature via Web Interface
1. Click Function keys ė Line or Line Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
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4. Click the button to save the configuration.
Speed Dial
With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Press
and key to select the Speed Dial in the type field.
3. Enter the targeted Number.
4. Press
or Save soft key to save the configuration
Then the selected Line or Line Key will work as Speed Dial.
To configure Speed Dial feature via Web Interface
1. Click Function keys ė Line or Line Key.
2. Select the wanted Line or Line Key and set as Speed Dial.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
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5. Click the to save the configuration.
BLF
You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is
busy or free.
1. When the monitored line is idle, the light is steady green.
2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the
phone up directly.
3. When the monitored line is calling or in a conversation, the light is steady red.
To configure a BLF key by phone
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example).
2. Select the targeted Line or Line Key.
3. Press
and or press infos soft key to select the BLF in the type field.
4. Enter the targeted Value Number.
5. Press
and or press info soft key to select the Account ID.
6. Enter the Pickup Code.
7. Press
or Save soft key to save the configuration
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To configure a BLF key by web
1. Click Function keys ė Line or Line Key.
2. Select the desired Line or Line Key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the
to save the configuration and then restart.
Note˖
Th
is feature is not available on all servers.
For more information, contact your system
administrator.
After setting the BLF key, do not need to restart the phone.
BLF List
To configure BLF List via web interface:
1. Login and click Account
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2. Click Advanced and then fill the Eventlist BLF URL.
3. To configure BLF List Keys
3.1 ClickÆFunction KeysÆLine Key
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3.2 Select the BLF List in the Type Field.
3.3. Select Account
3.4 Click Saveset to save the configuration and then restart the Phone.
For more information, please check BLF list Note
on www.h-tek.com web.
Voice Message
To configure the Voice mail feature
1. Press MenuėMessagesėVoice MailėSet Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press
or Save soft key to save the configuration
Note˖
Th
is feature is not available on all servers.
For more information, contact your system
administrator.
Direct Pickup
With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Press
and key to select the Speed Dial in the type field.
3. Enter the value.
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4. Press or Save soft key to save the configuration
Then the selected Line or Line Key will work as Direct Pickup.
To configure Direct Pickup feature via Web Interface
1. Click Function keys ė Line or Line Key.
2. Select the wanted Line or Line Key and set as Direct Pickup.
3. Enter the pickup code and followed the desired phone number in the Value field.
4. Select the Account ID
5. Click the
button to save the configuration.
Group Pickup
With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and or press info soft key to select the Group Pickup in the type field.
4. Enter pickup code and followed the desired group number
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5. Press or Save soft key to save the configuration
To configure the Group Pick up via Web interface
1. Click Function keys ė Line or Line Key.
2. Select the desired Line or Line Key and select Group Pickup in the Type.
3. Enter the pickup code and followed the desired Group number in the Value field.
4. Click the
to save the configuration.
Call Park
With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Press
and or press Switch soft key to select the Call Park type.
3. Press
or Save soft key to save the configuration
To configure the Call Park via Web interface
1. Click Function key ė Line or Line Key.
2. Select the desired Line or Line Key and select Call park in the Type.
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3. Enter the call park code in the value field.
4. Click the
button to save the configuration.
Intercom
When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Press
and or press info soft key to select the intercom in the type field.
3. Enter the targeted Number.
4. Press
or Save soft key to save the configuration
Then the selected Line or Line Key will work as intercom.
To configure Intercom feature via Web Interface
1. Click Function keys ė Line or Line Key.
2. Select the wanted Line or Line Key.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
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5. Click the
button to save the configuration.
If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By
Call-Info”
1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the “Allow Auto Answer By Call-Info”
5. Click the
button to save the configuration.
Note˖
Th
is feature is not available on all servers.
For more information, contact your system
administrator.
DTMF
When the key is configured as DTMF key, you are allowed to send out the desired DTMF number
during the conversation.
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To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Phone Interface
1. Click SettingÆPreference
2. Select On for Keypad DTMF Tone.
3. Click the
button to save the configuration.
To configure the DTMF via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and key to select the DTMF in the type field.
4. Enter the value with the Desired DTMF number
5. Press
or Save soft key to save the configuration
To configure the DTMF via Web interface
1. Click Function keys ė Line or Line Key.
2. Select the desired Line or Line Key and select DTMF in the Type.
3. Fill the value with the Desired DTMF number.
4. Click the
button to save the configuration.
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Prefix
If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus
9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and key to select the Prefix in the type field.
4. Enter the value with with number that you want to set as prefix
5. Press
or Save soft key to save the configuration
To configure the Prefix via Web interface
1. Click Function key ė Line or Line Key.
2. Select the desired Line or Line Key and select Prefix in the Type.
3. Fill the value.
4. Click the
button to save the configuration.
Then when you press this key, the set value is input directly.
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Local Group
When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local group via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Local group in the type field.
4. Press
or Save soft key to save the configuration
To configure the Local Group via Web interface
1. Click Function key ė Line Key.
2. Select the desired Key and select Local group in the Type.
3. Click the
button to save the configuration.
Then you can press the local group key to access the pre-defined contact group in the local
directory quickly.
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XML Group
When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML group via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the XML group in the type field.
4. Press
or Save soft key to save the configuration
To configure the XML Group via Web interface
1. Click Function key ė Line Key.
2. Select the desired Key and select XML group in the Type.
3. Click the
button to save the configuration.
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LDAP
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the LDAP in the type field.
4. Press
or Save soft key to save the configuration
To configure the LDAP via Web interface
1. Click Function key ė Line Key.
2. Select the desired Key and select LDAP in the Type.
3. Click the
button to save the configuration.
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Broadsoft Group
When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface
quickly.
To configure the Broadsoft group via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Broadsoft group in the type field.
4. Press
or Save soft key to save the configuration
To configure the Broadsoft group via Web interface
1. Click Function key ė Line Key.
2. Select the desired Key and select Broadsoft group in the Type.
3. Click the
button to save the configuration.
Conference
To configure the Conference via Phone Interface
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1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Conference in the type field.
4. Press
or Save soft key to save the configuration
To configure Conference via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select Conference in the Type.
3. Click the
button to save the configuration.
Forward
If the key is configured as Forward key, press this key under the idle status, the IP phone will turn
to the Always Forward interface and you can set the Forward to number, then when there is any
call to the number will be forwarded to the set number automatically.
To configure the Forward via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Forward in the type field.
4. Enter the Number that to forward.
5. Press
or Save soft key to save the configuration
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To configure Forward via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select Forward in the Type.
3. Enter the Value with the number you want to forward
4. Click the
button to save the configuration.
Transfer
You are able to configure the key as a transfer key to perform the Blind/Attended Transfer.
To configure the Transfer via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Transfer in the type field.
4. Enter the Number that transfer to
5. Press
or Save soft key to save the configuration
To configure Transfer via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select Transfer in the Type.
3. Enter the Value with the number that wanted transfer to
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4. Click the button to save the configuration.
Hold
The key can be configured as a hold key. You can use this key to hold and resume a call during the
conversation.
To configure the Hold via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the Hold in the type field.
4. Press
or Save soft key to save the configuration
To configure Hold via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select Hold in the Type.
3. Click the
button to save the configuration.
Group Listening
With this feature, when you active a call, you can listen using Handset and Free-speaker, but only
can use the handset to speak.
To configure the Group listening via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
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example)
2. Select the wanted Line Key.
3. Press
and key to select the group listening in the type field.
4. Press
or Save soft key to save the configuration
To configure Group listening via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select Group listening in the Type.
3. Click the
button to save the configuration.
DND
When you use the DND feature, the phone is to reject all incoming calls automatically and you
can see the DND icon shown on the Top of the LCD on idle page.
To configure the DND via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the DND in the type field.
4. Press
or Save soft key to save the configuration
To configure DND via Web Interface
1. Click Function keys ėLine Key.
2. Select the desired Key and select DND in the Type.
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3. Click the button to save the configuration.
To enable DND feature
Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.
Redial
If the key is configured as Redial key, you can redial the last placed call from the IP Phone.
To configure Redial via Web Interface
1. Click Function keys ėLine key/Line Key
2. Select the desired Key and select redial in the Type.
3. Enter the Label displayed on LCD.
4. Click the
button to save the configuration.
SMS
Send SMS
To send SMS via web Interface
1. Click SettingÆSMS
2. Select the account(from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
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To send SMS via phone interface:
1. Click MenuÆMessageÆText MessageÆSet SMS
2. Enter the contents in the white field.
3. Press the save button
4. Select the account (from which account the SMS sent)
5. Enter the target number (to which account the number sent)
6. Press the Send button.
Set SMS Line Key
To configure the SMS via Phone Interface
1. Press Menu ėFeatures ėFunction KeysėLine Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line Key.
3. Press
and key to select the SMS in the type field.
4. Press
or Save soft key to save the configuration
To configure SMS via Web Interface
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1. Click Function keys ėLine Key.
2. Select the desired Key and select SMS in the Type.
3. Click the
button to save the configuration.
Record
With record feature, you can record calls by pressing a record key on the phone.
To configure the record via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and or press info soft key to select the Key Event in the type field.
4. Press
and or press info soft key to select the Record.
5. Press
or Save soft key to save the configuration
To configure the record via Web Interface
1. Click Function keys ė Line or Line Key.
2. Select the desired Line or Line Key and select Record in the Type.
3. Click the
button to save the configuration.
Note:
Please contact the system administrator whether support this feature or not.
URL Record
The phone sends HTTP URL request to trigger a recording. Contact your system administrator for
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the predefined URL.
To configure the URL record via phone interface
1. Press Menu ėFeatures ėFunction Keysė Line Keys as Function Keys ė Line Key1(for
example)
2. Select the wanted Line or Line Key.
3. Press
and key to select the URL Record.
4. Press
or Save soft key to save the configuration
To configure the record via Web Interface
1. Click Function keys ė Line Key.
2. Select the desired Line or Line Key and select URL Record in the Type.
3. Click the
button to save the configuration.
Paging
With this feature, you can call a paging group directly.
To configure the paging via phone interface
1. Press Menu ėFeatures ėFunction KeysėLine or Line Keys as Function Keys ė Line
Key1(for example)
2. Select the wanted Line or Line Key.
3. Press
and or press info soft key to select the Key Event in the type field.
4. Press
and or press info soft key to select the Paging.
5. Press
or Save soft key to save the configuration
To configure the Paging via Web interface
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