Htc U11 User Manual
User guide
HTC U11
2 Contents
Contents
Features you'll enjoy
Android 9.0 update 10
Convenient, single-handed operation 11
Edge Sense 12
Edge Launcher 12
What's special with Camera 13
Immersive sound 15
Truly personal 15
Unboxing and setup
HTC U11 overview 17
Card tray 18
nano SIM card 19
Storage card 23
Charging the battery 26
Water and dust resistant 26
Switching the power on or off 28
Setting up your phone for the first time 29
Adding your social networks, email accounts, and more 30
Choosing which nano SIM card to use for your data connection 31
Managing your nano SIM cards with Dual network manager 31
Fingerprint scanner 31
Your first week with your new phone
HTC Sense Home 33
Sleep mode 33
Lock screen 34
Motion gestures 34
Touch gestures 36
Getting to know your settings 39
Using Quick Settings 40
Capturing your phone's screen 41
Travel mode 41
Restarting HTC U11 (Soft reset) 41
Notifications 42
Motion Launch 44
Selecting, copying, and pasting text 47
Entering text 47
Getting help and troubleshooting 50
Edge Sense
What is Edge Sense? 51
Setting up Edge Sense 52
Turning Edge Sense on or off 52
3 Contents
Taking camera shots using Edge Sense 53
Changing the action to take when you squeeze the phone 53
Enabling Advanced mode 54
Typing with your voice with Edge Sense 55
Assigning another voice assistant app to Edge Sense 55
Adjusting the squeeze force level 56
Squeezing to perform actions in your apps 56
Assigning in-app actions to squeeze gestures 57
An example of assigning in-app actions 57
Changing in-app actions 58
Opening Edge Launcher 59
Adding apps, quick settings, and contacts 59
Adjusting the Edge Launcher position 60
Updates
Software and app updates 61
Installing a software update 62
Installing an application update 62
Installing app updates from Google Play Store 62
Home screen layout and fonts
Adding or removing a widget panel 64
Changing your main Home screen 64
Setting your Home screen wallpaper 65
Changing the default font size 65
Widgets and shortcuts
Launch bar 66
Adding Home screen widgets 66
Adding Home screen shortcuts 67
Grouping apps on the widget panel and launch bar 67
Moving a Home screen item 68
Removing a Home screen item 68
Sound preferences
Adjusting the volume and sound settings 69
Changing your ringtone 69
Changing your notification sound 70
HTC BoomSound for speakers 70
Tuning your HTC USonic earphones 70
Taking photos and videos
HTC Camera 72
Choosing a capture mode 73
Taking a photo 75
Setting the photo quality and size 75
Tips for capturing better photos 76
Recording video in 3D Audio or high resolution audio 77
Recording video using Acoustic Focus 78
Selfies 79
4 Contents
Quickly adjusting the exposure of your photos 81
Taking continuous camera shots 82
Using HDR Boost 82
Taking a panoramic selfie 82
Taking a super wide-angle panoramic selfie 84
Taking a panoramic photo 85
Advanced camera features
Tips on using Pro mode 86
Choosing a scene 89
Manually adjusting camera settings 90
Taking a RAW photo 91
How does the Camera app capture RAW photos? 91
Recording videos in slow motion 91
Recording a Hyperlapse video 92
Google Photos
What you can do on Google Photos 93
Viewing photos and videos 93
Editing your photos 94
Enhancing RAW photos 94
Trimming a video 94
Changing the playback speed of a slow motion video 95
Editing a Hyperlapse video 95
Phone calls
Making a call with Smart dial 97
Dialing an extension number 97
Keeping your phone number private 98
Speed dial 98
Calling a number in a message, email, or calendar event 98
Receiving calls 98
Emergency call 99
What can I do during a call? 100
Setting up a conference call 101
Call History 101
Switching between silent, vibrate, and normal modes 102
Home dialing 102
SMS and MMS
Sending a text message (SMS) 103
Sending a multimedia message (MMS) 104
Sending a group message 105
Forwarding a message 106
Moving messages to the secure box 106
Blocking unwanted messages 106
Copying a text message to the nano SIM card 107
Deleting messages and conversations 107
5 Contents
Contacts
Your contacts list 108
Adding a new contact 109
Editing a contact’s information 110
Getting in touch with a contact 111
Importing or copying contacts 111
Merging contact information 112
Sending contact information 113
Contact groups 113
Private contacts 114
Battery
Tips for extending battery life 116
Using power saver mode 118
Extreme power saving mode 118
Displaying the battery percentage 118
Checking battery usage 118
Checking battery history 119
Battery optimization for apps 119
Enabling background restriction in apps 120
Storage
Freeing up storage space 121
Types of storage 122
Should I use the storage card as removable or internal storage? 122
Setting up your storage card as internal storage 123
Moving apps and data between the built-in storage and storage card 123
Moving an app to or from the storage card 124
Copying or moving files between the built-in storage and storage card 124
Copying files between HTC U11 and your computer 125
Unmounting the storage card 126
Backup and reset
Ways of backing up files, data, and settings 127
Backing up HTC U11 128
Backing up contacts and messages 128
Resetting network settings 130
Resetting HTC U11 (Hard reset) 130
Transfer
Ways of getting content from your previous phone 131
Transferring content from an Android phone 131
Other ways of getting contacts and other content 132
Transferring photos, videos, and music between your phone and computer 133
Installing and removing apps
Getting apps from Google Play Store 134
Downloading apps from the web 135
Uninstalling an app 135
6 Contents
Working with apps
Accessing your apps 136
Arranging apps 136
App shortcuts 137
Switching between recently opened apps 138
Working with two apps at the same time 138
Using picture-in-picture 139
Controlling app permissions 140
Setting default apps 140
Setting up app links 140
Disabling an app 141
HTC apps
Boost+ 142
HTC BlinkFeed 142
HTC Themes 142
HTC Sense Companion 142
Mail 143
Weather 143
Clock 143
Voice Recorder 143
Internet connections
Turning the data connection on or off 144
Managing your data usage 144
Wi-Fi connection 146
Connecting to VPN 147
Installing a digital certificate 148
Using HTC U11 as a Wi-Fi hotspot 149
Sharing your phone's Internet connection by USB tethering 150
Wireless sharing
What is HTC Connect? 151
Turning Bluetooth on or off 151
Connecting a Bluetooth headset 151
Unpairing from a Bluetooth device 152
Receiving files using Bluetooth 152
Using NFC 153
Common settings
Do not disturb mode 155
Turning the location setting on or off 156
Turning Smart Display on or off 157
Airplane mode 157
Automatic screen rotation 157
Setting when to turn off the screen 158
Screen brightness 158
Night mode 158
Adjusting the display size 159
Touch sounds and vibration 159
7 Contents
Changing the display language 160
Glove mode 160
Security settings
Assigning a PIN to a nano SIM card 161
Setting a screen lock 162
Setting up Smart Lock 162
Turning the lock screen off 163
Accessibility settings
Accessibility features 164
Accessibility settings 165
Turning magnification gestures on or off 165
TalkBack 165
Trademarks and copyrights
Index
8 About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
9 Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
10 Features you'll enjoy
Features you'll enjoy
Android 9.0 update
The Android™ 9.0 update for HTC U11 brings changes that make handling phone calls, battery
usage, and app notifications more efficient. Here's an overview of some of its new features.
Incoming call pop-out
From taking up the entire screen, you can set incoming phone calls to show as a pop-out. It takes the
pressure off to immediately accept or reject an incoming call, especially when you're busy using
another app.
For details, see Showing incoming call as a pop-up notification on page 98.
More control over battery-draining apps
Check which apps are draining your battery and enable background restriction in these apps. This
prevents them from using the battery while running in the background. See Enabling background
restriction in apps on page 120.
Manage notifications better
You have more control over your notifications. It's easier to stop those that you don't want to
receive anymore. Just press and hold on a notification to see your options. When you're using apps
such as Google Messages and Gmail, you can now reply to messages right from the Notifications
panel.
More intuitive design
Enjoy a refreshed look for some of your favorite UI, such as the Quick Settings. The volume bar is
also more accessible, and you can conveniently toggle between silent, vibrate, and normal modes
from it. You'll get delighted as sutle design improvements make for a better overall experience.
11 Features you'll enjoy
Convenient, single-handed operation
It's easy to operate HTC U11 with one hand. Here's why.
Swipe for apps and notifications
Anywhere on the Home screen, just swipe up to access all your apps and swipe down to view your
notifications.
Use any app with a squeeze
Edge Sense enables you to gently squeeze the sides of your phone to access any app, take photos or
video, launch a voice assistant, and much more with one intuitive gesture, even in the rain.
To find out more, see Edge Sense on page 12.
Wake up your phone by just lifting or tapping it
To wake up your phone from sleep mode, you can do any of the following:
§ Tap on the fingerprint scanner to wake up the screen. If you've added your fingerprint,
tapping the fingerprint scanner unlocks your phone, bypassing the security screen. See
Fingerprint scanner on page 31.
§ Use Motion Launch™ to wake up the screen by double-tapping or swiping. See
Motion Launch on page 44.
12 Features you'll enjoy
Edge Sense
HTC U11 comes with a pressure-sensitive squeeze area on its frame. By squeezing the lower sides of
HTC U11, quickly access your favorite app or shortcut even while your phone is in sleep mode.
In addition to taking camera shots and launching your chosen
apps, you can assign the squeeze gestures to perform a tap or
double-tap inside an app.
See What is Edge Sense? on page 51 to learn more.
Edge Launcher
When you assign a squeeze gesture to the Edge Launcher, you get easier and faster access to your
apps, frequent contacts, and quick settings all in one place.
See Opening Edge Launcher on page 59.
13 Features you'll enjoy
What's special with Camera
Capture great photos and videos using HTC U11.
UltraSpeed Autofocus
HTC U11 lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs. Using the
Camera app, you can easily take photos in low light situations, capture images of moving subjects,
and record clear videos.
HDR Boost
Take clearer, sharper photos using HDR Boost. By combining multiple shots with different
exposure levels, HDR Boost lets you capture great photos even in low light conditions. See Using
HDR Boost on page 82.
Capture video in 3D Audio or high res audio
HTC U11 has four highly-sensitive omnidirectional microphones that capture positional sound in
your video recordings. This means that you can record sound in 360 degrees for immersive audio
that’s just like being there. Or, you can record video with 24-bit high resolution audio.
See Recording video in 3D Audio or high resolution audio on page 77.
14 Features you'll enjoy
Acoustic Focus
When recording videos, especially from afar, you can reduce surrounding noise and enhance the
clarity of your subject's audio using Acoustic Focus.
See Recording video using Acoustic Focus on page 78.
Pro level capabilities
Pro mode gives you professional level control over your photography. See Manually adjusting
camera settings on page 90. Capture RAW photos and take full control over your camera settings.
See Taking a RAW photo on page 91.
The camera captures RAW photos in DNG format. The RAW file provides more image information
for post processing in the Google Photos™ app or a graphics program on your computer.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 92.
Selfies
Capture awesome selfies with the front facing camera.
See Selfies on page 79.
§ Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 79.
§ Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Taking selfies automatically on page 80 and Taking selfies with voice
commands on page 80.
§ Enjoy taking wide-angle selfies with family or friends and with a panoramic scenery behind
you. See Taking a panoramic selfie on page 82.
15 Features you'll enjoy
Immersive sound
Discover audio bliss on HTC U11 through its earphones and speakers.
HTC USonic with Active Noise Cancellation
Experience music tuned to your ears. When you plug in the HTC USonic earphones to HTC U11,
they will scan your ears and determine the audio output level that best suits you. The earphones also
incorporate Active Noise Cancellation which reduces background noise so you hear music and
videos clearly.
See Tuning your HTC USonic earphones on page 70 for details.
The HTC USonic earphones can only be used with HTC U11 and other compatible HTC phones
supporting HTC USonic.
HTC BoomSound for speakers
Hear what you've been missing. HTC BoomSound™ gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. See HTC BoomSound for
speakers on page 70.
Record audio in high res quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. See Enabling
high resolution audio recording on page 143 for details.
Truly personal
Designed with you in mind, HTC U11 is filled with innovations that help it to adapt to your life.
Themes
Make HTC U11 more personal by customizing how it looks with your own photos and then mix and
match with different sets of icons, sounds, color schemes, and more.
More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See http://www.htc.com/support/apps/themes/ for more details.
16 Features you'll enjoy
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
right on HTC BlinkFeed™. See http://www.htc.com/support/
apps/blinkfeed/.
17 Unboxing and setup
Unboxing and setup
HTC U11 overview
After taking HTC U11 out of the box, familiarize yourself first with the location of the card tray and
the different button controls.
Dual SIM card support varies by phone model, region, and country.
1. POWER
2. VOLUME buttons
3. Microphones
4. Front camera
5. Proximity sensor
6. Notification LED
7. nano SIM and storage card tray
8. Edge Sense squeeze area
9. BACK
10. USB Type-C™ connector
11. HOME / Fingerprint scanner
12. RECENT APPS
13. HTC BoomSound Hi-Fi edition speakers
You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
18 Unboxing and setup
§ Before use, check all the items in the box and make sure there's no damage to any of the items.
§ Use the case if it's provided in the box or purchase one that's designed for HTC U11 to help
protect your phone from accidental bumps and scratches. Also make sure the case doesn't block
the Edge Sense area.
§ If you want to use a screen protector, don’t cover and block the proximity and light sensor.
Purchase a screen protector designed for HTC U11.
§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
§ Please read the safety and usage guidelines in the Safety and regulatory guide that’s included in
the box.
Back panel
1. Microphone
2. Main camera with UltraSpeed
Autofocus, BSI, and OIS
§ BSI means BackSide Illumination sensor.
§ OIS means Optical Image Stabilization sensor.
3. Dual LED flash
Card tray
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the
tray to avoid damaging the eject mechanism inside the slot.
19 Unboxing and setup
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
nano SIM card
Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will
not fit properly on the tray and may damage the card slot.
20 Unboxing and setup
Inserting the nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
21 Unboxing and setup
4. Do the following to place your nano SIM card into the tray:
§ Single SIM model: With your nano SIM card's gold contacts facing down, place the card
into the SIM holder of the tray. Make sure to align the cutoff corner to the notch on the
holder.
Place your microSD™ card into the SD holder of the tray. See Inserting the microSD
card on page 23.
§ Dual SIM model: With the gold contacts facing down, place your nano SIM cards into
the SIM 1 and SIM 2 holders of the tray. Make sure to align the cutoff corners to the
notches on the holders.
Dual SIM model:
§ By default, SIM 1 will connect to the 4G LTE/3G network, and SIM 2 will connect to 3G/2G. To
find out how to set the preferred card for connecting to 4G LTE, see Managing your nano SIM
cards with Dual network manager on page 31.
§ SIM 2 and SD are labeled on the same holder in the tray. Either place your second nano SIM
card or a microSD card into this holder. Both cards can’t be inserted at the same time.
22 Unboxing and setup
5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the
tray with the outer card holder between your fingers, and then steadily slide the tray all the
way into the slot.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
Removing the nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the tray out, and then remove the nano SIM card.
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
23 Unboxing and setup
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
24 Unboxing and setup
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
Dual SIM model: SIM 2 and SD are labeled on the same holder in the tray. Remove your
second nano SIM card when you want to use your microSD card. Both cards can’t be inserted
at the same time.
4. Place your microSD card—gold contacts facing down and narrow side facing in—into the SD
holder of the tray.
5. When reinserting the tray, make sure it is facing up so that the nano SIM and microSD cards
don’t fall out. Hold the tray with the outer card holder between your fingers, and then
steadily slide the tray all the way into the slot.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
If it's the first time you insert a microSD card, you'll be prompted to set it up.
25 Unboxing and setup
Unmounting the storage card
When you need to remove the storage card while HTC U11 is on, unmount the storage card first to
prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Do one of the following:
§ If your storage card appears under Portable storage, tap Eject.
§ If your storage card appears under Device storage, tap the card name, and then tap
Eject.
Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 25.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects.
4. Pull the tray out, and remove the microSD card.
26 Unboxing and setup
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
Charging the battery
Before you turn on and start using HTC U11, it is recommended that you charge the battery.
§ If the battery has been discharged for several days, you may need to charge HTC U11 for several
minutes before powering it on.
§ Use only the adapter and the USB Type-C cable that came with HTC U11 to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB Type-C cable into the USB Type-C connector.
2. Insert the other end of the USB Type-C cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC U11 may become warmer.
This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Water and dust resistant
HTC U11 is water and dust resistant and has an IP67 rating as defined in the International Standard
IEC 60529. With the nano SIM/microSD slot covered and closed tightly, this phone is water
resistant if it is briefly submerged by accident in fresh water less than 1 meter deep and no longer
than 30 minutes at room temperature.
HTC U11 must not be exposed to non-fresh water, high water pressure, strong or fast-moving water,
or sand since these may cause overheating, electric shock, or damage to the phone. Do not attempt
27 Unboxing and setup
to charge or otherwise use the USB port when HTC U11 is wet. Normal wear and tear may decrease
the water and dust resistance over time.
Warranty will be void if the phone is not used in accordance with the instructions and precautions
addressed in this user guide, including, but not limited to, using the phone in environments or
situations that exceed the limitations of the IP67 rating. For usage precautions and tips on care and
maintenance, see Care and maintenance tips on page 27 and Cleaning and drying on page 28.
Also make sure to read the Safety guide that comes with the phone.
Care and maintenance tips
Follow these tips and precautions to help maintain water and dust resistance for your phone.
Never attempt to insert or remove the nano SIM and microSD cards with gloves, wet hands, or when
the phone is wet.
§ Before inserting the tray and closing the card slot, wipe off every drop of water or dirt with a
clean, dry cloth. Also make sure that no hairs, fibers, or small particles are caught between the
tray and the slot opening to prevent water from entering the phone.
§ Parts that maintain water resistance such as the tray—which acts as the card slot cover—may
degrade over time. If these parts degrade or get damaged, the phone will no longer be water
resistant. If this happens, contact your retail store or mobile operator. You may be charged for
parts replacement.
Do not intentionally submerge HTC U11. If the phone accidentally gets immersed in water, avoid
pressing the controls—such as the POWER and VOLUME buttons—and do not operate the phone.
Do not expose the phone to fast or strong-moving water such as shower spray, running taps or
faucets, waterfalls, or ocean waves.
Do not expose the phone to or let the USB port come in contact with the following:
§ Water containing soap, detergent, or shower gel
§ Sea water, swimming pools, spas, hot water, and hot springs
§ Any liquid besides tap water such as alcohol, juices, and condiments
§ Sand
If the phone is exposed to fresh water, make sure to dry it thoroughly. To avoid damaging the phone,
do not charge when contaminants are present or the USB port is not completely dry. In these
circumstances, do not connect any external device.
Never use a hair dryer to dry wet parts of the phone.
The power adapter and accessories are not water resistant. Never use them in wet areas such as in
the bathroom or kitchen since contact with water may cause malfunction, electric shock, or other
hazards.
28 Unboxing and setup
Avoid leaving the phone in humid places such as the bathroom or kitchen for too long since it is not
moisture-proof.
Cleaning and drying
If HTC U11 has had contact with salt water, liquid chemicals, dust, or other contaminants,
immediately rinse the phone. When the phone is wet, make sure to dry it thoroughly.
§ To avoid damaging HTC U11, do not charge the phone when contaminants are present or the
USB port is not completely dry. In these circumstances, do not connect any external device.
§ The sound volume of the earpiece, speakers, and microphone may be less audible if these parts
are not dried well.
Rinsing
1. Before rinsing, make sure the nano SIM/microSD slot is covered and closed tightly. See
nano SIM card on page 19 and Storage card on page 23.
2. Rinse the phone using fresh water. Rinse by hand only. Don't use a brush or sponge.
While rinsing, do not press on the tray to avoid having gaps around the card slot which may
allow water to enter the phone.
Drying
1. Gently wipe off the water from the phone with a clean, dry cloth. Don't use cotton swabs to
wipe the earpiece, speakers, microphone, and connection port.
2. The display may not respond accurately to touch gestures when it's wet. For the touch screen
and lenses, wipe with a soft dry cloth such as a microfiber cloth that will not scratch the
surface.
3. Leave the phone at room temperature for 3 hours or so to let it dry completely. If buttons and
any connection port such as the USB port are still wet, make sure to let them dry completely
before you use the phone.
If condensation forms inside the display such as when there's a drastic change in temperature, place
the phone at room temperature until condensation disappears.
Switching the power on or off
Switching the power on
Press the POWER button until HTC U11 vibrates.
When you turn on HTC U11 for the first time, you’ll need to set it up.
29 Unboxing and setup
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Setting up your phone for the first time
When you switch on your HTC phone for the first time—or after you've done a factory reset—you’ll
need to set it up.
If you have data from a previous phone that you need to copy over to HTC U11, back up the
previous phone's data first. Or use the HTC Transfer Tool to transfer content from your previous
phone after you've finished setting up HTC U11. For details, see Ways of getting content from
your previous phone on page 131.
1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
fingers on the first screen until you hear a message and then a beep.
Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
2. Choose the system language you want to use, read and agree to the terms of use, choose your
Internet connection, and sign in to your Google® Account.
3. On the screen that asks you which device to restore from, do one of the following:
§ If you backed up your old phone using your Google Account, tap the phone name.
Choose the items you want from your old phone, and then tap Restore.
§ If you want to start fresh, tap Don't restore.
4. On the Google Services screen, make sure the Back up to Google Drive option is turned on to
enable Auto Backup. It's also recommended to have the options under Location and Device
maintenance turned on.
5. Sign in to your HTC Account to use the same login credentials for HTC services such as
Themes.
6. Set up Edge Sense so you can instantly take camera shots or perform other actions by simply
squeezing your phone.
7. Follow the remaining instructions to finish your phone setup.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning the location
setting on or off on page 156.
30 Unboxing and setup
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC U11. Depending on the account type, signing in to your online accounts
lets you sync updates between HTC U11 and the Web.
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap Add account.
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
You can add several Google Accounts.
Syncing your accounts
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts
on or off.
3. To manually sync individual accounts, tap an account, tap Account sync, and then tap
Sync now.
On the Account sync screen, you can also change the sync settings for your Google Account.
Removing an account
Remove accounts from HTC U11 if you no longer use them. Removing an account does not remove
accounts and information from the online service itself.
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap an account.
3. Tap Remove Account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC U11.
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