HTC SPRINT MOGUL User Manual

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Sprint Power VisionSM Smart Device Mogul™ by HTC

www.sprint.com

Printed in the U.S.A.

Please Read Before Proceeding

THE BATTERY MUST BE CHARGED BEFORE YOU CAN USE THE DEVICE.

DO NOT REMOVE THE BATTERY PACK WHEN THE DEVICE IS CHARGING.

YOUR WARRANTY IS INVALIDATED IF YOU OPEN OR TAMPER WITH THE DEVICE’S OUTER CASING.

PRIVACY RESTRICTIONS

Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your device.

INTELLECTUAL PROPERTY RIGHT INFORMATION

, , , and ExtUSB are trademarks and/or service marks of High Tech Computer Corp.

Microsoft, MS-DOS, Windows, Windows NT, Windows Server, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center, Internet Explorer, Windows Live, MSN, Hotmail, Outlook, Excel, PowerPoint, Word, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.

microSD is a trademark of SD Card Association.

Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Macromedia, Flash, Macromedia Flash, Macromedia Flash Lite and Reader are trademarks and/or registered trademarks of Macromedia Netherlands, B.V. or Adobe Systems Incorporated.

Licensed by QUALCOMM Incorporated under one or more of the following patents:

4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,778,338 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,710,784 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,659,569 5,600,754 5,414,796 5,657,420 5,416,797

All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners.

HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and ﬂexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

Table of Contents

Section 1

Getting Started .......................................................................................................... 1

1.1 Setting Up Service ..............................................................................................................................................�2

1.2 Your Device ...........................................................................................................................................................5

1.3 Battery Information ........................................................................................................................................ 12

1.4 Starting Up ........................................................................................................................................................ 14

1.5 The Today Screen ............................................................................................................................................. 16

1.6 Programs ............................................................................................................................................................ 19

1.7 Settings .............................................................................................................................................................. 21

Section 2

Entering and Searching Information ......................................................................23

2.1 Using the Hardware Keyboard ..................................................................................................................... 24

2.2 Entering Information ...................................................................................................................................... 25

2.3 Using the Onscreen Keyboard ...................................................................................................................... 26

2.4 Using Letter Recognizer .................................................................................................................................27

2.5 Using Block Recognizer .................................................................................................................................. 28

2.6 Using Transcriber ............................................................................................................................................. 29

2.7 Using Symbol Pad ............................................................................................................................................ 30

2.8 Using Notes to Draw, Write, and Record Voice Notes ............................................................................ 31

2.9 Searching Information ................................................................................................................................... 32

Section 3

Using Phone Features .............................................................................................. 33

3.1 Using the Phone .............................................................................................................................................. 34

3.2 Making a Call .................................................................................................................................................... 35

3.3 Receiving a Call ................................................................................................................................................ 37

3.4 Smart Dialing ................................................................................................................................................... 38

3.5 Using Call Forwarding .................................................................................................................................... 40

3.6 In-Call Options ................................................................................................................................................. 41

3.7 Additional Dialing Information ....................................................................................................................42

3.8 Phone Settings ................................................................................................................................................. 43

3.9 Setting Additional Service Options .............................................................................................................44

3.10 Voice and Data Roaming .............................................................................................................................. 45

3.11 Customizing Plus Code Dialing ................................................................................................................... 47

Section 4

Setting Up Your Device ............................................................................................ 59

4.1 Basic Settings ................................................................................................................................................... 60

4.2 Personalizing the Today Screen ....................................................................................................................61

4.3 Protecting Your Device ................................................................................................................................... 63

4.4 Other Settings .................................................................................................................................................. 64

Section 5

Synchronizing Information With Your Computer ................................................... 67

5.1 About Synchronization .................................................................................................................................. 68

5.2 Setting Up Windows Mobile® Device Center on Windows Vista™ ..................................................... 69

5.3 Setting Up ActiveSync® on Windows XP® .................................................................................................70

5.4 Synchronizing With Your Computer ........................................................................................................... 71

5.5 Synchronizing via Bluetooth .........................................................................................................................73

5.6 Synchronizing Music and Videos ................................................................................................................. 74

Section 6

Organizing Contacts, Appointments, Tasks, and Other Information .................... 75

6.1 Contacts ............................................................................................................................................................. 76

6.2 Calendar ............................................................................................................................................................. 78

6.3 Tasks .................................................................................................................................................................... 80

6.4 Notes .................................................................................................................................................................. 82

Section 7

Exchanging Messages .............................................................................................. 85

7.1 Messaging ......................................................................................................................................................... 86

7.2 Text Messages .................................................................................................................................................. 87

7.3 Setting Up Email Accounts ............................................................................................................................ 89

7.4 Using Email ....................................................................................................................................................... 91

Section 8

Working With Company Email and Meeting Appointments .................................95

8.1 Synchronizing Your Device with the Exchange Server ...........................................................................96

Working With Company Email ..........................................................................................................................98

8.2

8.3 Managing Meeting Requests .....................................................................................................................102

8.4 Finding Contacts in the Company Directory ...........................................................................................103

8.5 Email Security .................................................................................................................................................104

Section 9

Using Windows Live ...............................................................................................107

9.1 Windows Live™ ..............................................................................................................................................108

9.2 Live Messenger ............................................................................................................................................... 110

9.3 Sending Photos to Your Windows Live Space .........................................................................................113

Section 10

Working With Documents and Files .....................................................................115

10.1 Microsoft® Ofﬁce Mobile ...........................................................................................................................116

10.2 Adobe Reader LE ...........................................................................................................................................117

10.3 Copying and Managing Files .....................................................................................................................119

10.4 Using ZIP .........................................................................................................................................................121

Section 11

Getting Connected .................................................................................................123

11.1 Comm Manager ............................................................................................................................................124

11.2 Connecting to the Internet ........................................................................................................................125

11.3 Internet Explorer Mobile ............................................................................................................................129

11.4 Using Bluetooth ............................................................................................................................................ 130

11.5 Using Your Device as a Modem (Internet Sharing) ..............................................................................134

Section 12

Experiencing Multimedia ......................................................................................137

12.1 Using the Built-in Camera ..........................................................................................................................138

12.2 Using Pictures & Videos ..............................................................................................................................147

12.3 Using Windows Media Player ...................................................................................................................151

Section 13

Managing Your Device ........................................................................................... 157

13.1 Adding and Removing Programs ..............................................................................................................158

13.2 Using Task Manager .....................................................................................................................................159

13.3 Managing Memory ...................................................................................................................................... 161

13.4 Resetting Your Device .................................................................................................................................. 162

13.5 Checking System Information ...................................................................................................................163

13.6 Battery Saving Tips .......................................................................................................................................164

Section 14

Using Other Applications .......................................................................................165

14.1 Using Java ....................................................................................................................................................... 166

14.2 Using Voice Speed Dial � 169

................................................................................................................................

Appendix

A.1 Speciﬁcations .................................................................................................................................................172

A.2 Regulatory Notices ........................................................................................................................................174

A.3 Additional Safety Information ...................................................................................................................183

Index 189

Section 1

Getting Started

In This Section

1.1 Setting Up Service

1.2 Your Device

1.3 Battery Information

1.4 Starting Up

1.5 The Today Screen

1.6 Programs

1.7 Settings

1.1 Setting Up Service

Setting up service on your new smart device is quick and easy. This section walks you through the necessary steps

to set up your device's phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.

Setting Up Your Voicemail

All unanswered calls to your device are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device's phone is activated.

To set up your voicemail:

1. Access the Phone screen by pressing the Talk Key.

Talk Key

2. Press and hold the 1 key on the Phone screen.

Note:

3. Follow the system prompts to:

Note:

This will not work when pressing and holding the 1 key on the QWERTY keyboard.

Create your passcode.

Record your greeting.

Record your name announcement.

Choose whether to activate One-Touch Message Access (a feature that lets you access messages

simply by pressing and holding the 1 key, bypassing the need for you to enter your passcode).

If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint service), you can get a sub-account password at www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” for more information on your voicemail password.

2 Section 1: Getting Started

Sprint Power Vision Password

With your device and Sprint Vision service, you can set up a Sprint Power Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Getting Help

Visit www.sprint.com

You can go online to:

Review coverage maps.

Learn how to use voicemail.

Access your account information.

Purchase accessories.

Add additional options to your service plan.

Check out frequently asked questions.

And more.

To reach Sprint Customer Service:

You can reach Sprint Customer Service many different ways:

From the Phone screen, dial .

Sign on to your account at www.sprint.com.

Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers).

Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Automated Billing Information

For your convenience, your phone gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle.

To access automated billing information:



From the Phone screen, dial .

Note:

This service may not be available in all Afﬁliate areas.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime.

To call Sprint 411:



From the Phone screen, dial .

Section 1: Getting Started 3

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

To access Sprint Operator Services:



From the Phone screen, dial .

For more information or to see the latest in products and services, visit us online at www.sprint.com.

4 Section 1: Getting Started

1.2 Your Device

Front Components

3 42

1. Messaging Key Press to access your messages.

2. Notification LED 1 Bi-color LED on the left side: Blue and Green for Bluetooth status and

availability, and Wi-Fi status. When both Bluetooth and Wi-Fi are enabled, blue and green lights blink alternately.

3. Earpiece Listen to a phone call from here.

4. Notification LED 2 Bi-color LED on the right side: Green and Orange for CDMA standby, SMS

message, CDMA network status, notification, battery charging status.

5. Web Key Press to open Internet Explorer Mobile.

6. Hardware Keyboard This is a QWERTY-style keyboard just like the computer keyboard. Slide

the touch-screen panel to the left to reveal the keyboard. For more information, see “Using the Hardware Keyboard” in Section 2. Note: The protective film on the sliding keyboard can be removed.

7. Touch Screen Tap the screen with the stylus to write, draw, or make a selection.

8. Left and Right Softkeys Press to perform the command shown in the label above the button.

9. Talk Key Press to answer an incoming call or dial a number.

Section 1: Getting Started 5

10. Start Key Press to open the Start menu.

11. NAVIGATION Control/ ENTER

12. OK Key Press to confirm your data entries, or to exit the program in use.

13. End Key Press to end a call or to return to the Today screen.

Press this multi-directional control up, down, left, or right to move through menus and program instructions; carry out the selection by pressing ENTER (the center button).

6 Section 1: Getting Started

Left, Back and Right Components

5 6

1. Jog Wheel While on the Today screen or using applications, scroll up or down to

navigate through menus or program instructions; press the wheel to carry out a selection. During a call or while playing music, scroll up or down to adjust the sound volume.

2. OK Key Press to confirm your data entries, or to exit the program in use.

3. Voice Command Key Press to start Voice Speed Dial; press and hold to record a voice note.

4. WLAN Switch Slide up to turn Wi-Fi on, down to turn Wi-Fi off.

5. Camera Use the camera to take still photos and record video clips.

6. Flash Light Allows you to capture images even in a dark environment. To turn on

the flash, tap the Flash icon (

7. Speaker Listen to media from here.

8. Car Antenna Connector Connect your device to an external antenna if you need better

reception.

9. Battery Cover Latch Press downward to release the battery cover.

10. Battery Cover After pressing down the cover latch, remove the battery cover to

access the battery compartment.

) when in Camera mode.

Section 1: Getting Started 7

11. Power Key • Press and hold to turn on the power.

• Press to turn off the display temporarily. This switches your device to Sleep mode. You can still receive calls and messages when your device is in Sleep mode.

• Press and hold (for about five seconds) to turn off the power completely. All functions including the phone will be unavailable for use.

12. Comm Manager Key Press to open the Comm Manager. Comm Manager lets you easily turn on/off your device’s connections (such as Bluetooth, Wi-Fi, and cellular data connection), ringer, phone, etc.

13. Camera Key Press and hold for two seconds to turn on the camera. Press again to take a picture.

14. Stylus and Stylus Slot Use the stylus to write, draw, or select items on the touch screen.

8 Section 1: Getting Started

Bottom Components

1 2

1 microSD Card Slot Insert a microSD memory card for storing data. 2 Microphone Speak into the microphone when receiving or making a phone call or

when recording a voice note.

3 Strap Holder Attach a strap for carrying your device. 4 Infrared Port Exchange files or data with other devices wirelessly. 5 RESET Button With the stylus, press the RESET button to soft-reset your device.

6 Sync Connector/Earphone

Jack

Connect the supplied power adapter to charge the battery or the USB Sync cable to synchronize data with your PC. You can also plug in the provided splitter adapter to allow the power adapter and stereo headset to be connected to your device at the same time.

Section 1: Getting Started 9

Accessories

5 6

1. AC Phone Charger Recharges the battery.

2. USB Sync Cable Connects your device to a PC and synchronizes data.

3. Mini-USB Stereo headset

4. microSD Card The storage card is already installed in your device.

5. Two Mini USB Adapter Lets you connect the supplied AC ohone charger and mini-USB stereo headset to your

6. 2.5mm Headset Adapter

7. Pouch Comes with belt clip. Store your device in the pouch to keep it from dust and scratches.

8. Stylus An extra stylus pen is provided.

Provides a volume control slider and a Send/End button. Press the Send/End button to pick up a call or put a call on hold; press and hold the button to end the call.

device at the same time.

Lets you connect the supplied AC phone charger and a standard 2.5mm stereo headset to your device at the same time.

10 Section 1: Getting Started

Using Two Mini USB Adapter and 2.5mm Headset Adapter

To be able to charge the battery on your device using the AC phone charger, and at the same time, connect a wired stereo headset for hands-free phone conversation or for listening to audio media, you can use the splitter adapters that are supplied with your device.

To connect the AC phone charger and the supplied mini-USB stereo headset:

Use the two mini USB adapter for the connection.

1. Connect one end of the two mini USB adapter to the Sync connector at the bottom of your device.

2. Connect the supplied mini-USB stereo headset to the Audio connector of the two mini USB adapter.

3. Connect the AC phone charger to the Power connector of the two mini USB adapter.

Audio connector for connecting the mini-USB stereo headset

ower connector for connecting

the AC phone charger

Connect to the device’s sync connector

To connect the AC phone charger and a standard 2.5mm stereo headset:

Use the 2.5mm headset adapter for the connection.

1. Connect one end of the 2.5mm headset adapter to the sync connector at the bottom of your device.

2. Connect a standard 2.5mm stereo headset to the audio jack of the 2.5mm headset adapter.

3. Connect the AC phone charger to the power connector (5-pin) of the 2.5mm headset adapter.

Connect to the device’s sync connector

Audio jack for connecting a 2.5mm stereo headset

Power connector for connecting the AC phone charger

Section 1: Getting Started 11

1.3 Battery Information

Your device comes with a rechargeable Li-Ion polymer battery. Use only manufacturer-speciﬁed original batteries and accessories with your device. Battery performance depends on many factors, including network conﬁguration, signal strength, the temperature of the environment in which you operate your device, the features and/or settings you select and use, items attached to your device’s connecting ports, and your voice, data, and other program usage patterns.

Warning: To reduce risk of ﬁre or burns, do not disassemble, crush, puncture, short external contacts, heat above 60 with manufacturer speciﬁed batteries. Recycle or dispose of used batteries according to the local regulations.

C (140oF), or dispose of in ﬁre or water. Replace only

Installing and Charging the Battery

New batteries are shipped partially charged. Before you start using your device, you need to install and charge the battery.

To install the battery:

1. Press the battery cover latch downward to release the battery cover.

Press the battery cover latch downward and then remove the battery cover.

2. Remove the battery cover.

3. Insert the battery by aligning the exposed copper part of the battery pack with the protruding copper

conductor located on the upper end of the battery compartment. Insert the upper side of the battery ﬁrst, and then gently push the battery into place.

4. Replace the battery cover.

12 Section 1: Getting Started

To charge the battery:

Some batteries perform best after several full charge/discharge cycles. The time needed to fully charge the battery is less than 4 hours. You can charge the battery in one of the following ways:

Connect your device directly to an electrical outlet using the AC phone charger.

Plug the sync cable to the USB port on your PC and to the sync connector on your device.

Note:

Do not remove the battery from the device while you are charging it using the AC phone charger.

As a safety precaution, the battery stops charging when it overheats.

Low Battery

When the low-battery warning appears, do the following:

Immediately save your current data.

Immediately charge the battery by using the AC phone

charger.

Synchronize with your PC (see Section 5).

Turn off your device.

To check the battery power:



Tap the Battery icon on the Today screen;

—or—



Tap Start > Settings > System tab > Power.

Power information

Section 1: Getting Started 13

1.4 Starting Up

Turning Your Device On and Off

To turn on your device, press and hold the Power Key at the right side of the device. When you turn on your device for the ﬁrst time, a Quick Start Wizard will guide you through the calibration process and the setup of regional settings, date and time, and password. For more information about touch screen calibration, see “Calibrating the Device.” For information about setting up the device password, see “Protecting Your Device” in Section 4.

To turn off your device, press and hold the Power Key for a few seconds. A message will then be displayed, prompting you whether to turn off the device completely.

Switching to Sleep Mode

Quickly pressing the Power Key turns off the display temporarily and switches your device to sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save battery power.

Your device also automatically goes into sleep mode when you leave the device idle after a certain amount of time.

To specify the timeout period before your device goes into sleep mode:

1. Tap Start > Settings > System tab > Power > Advanced tab.

2. Under On battery power, make sure the Turn off device if not used for check box is selected.

3. Select the battery timeout period, and then tap OK.

You will still be able to receive messages and calls while your device is in sleep mode. Pressing the Power Key again or new incoming calls/messages will wake up your device.

Calibrating the Device

Calibrating the device screen involves tapping the center of a cross with the stylus as it moves around the screen. This process ensures that when you tap the screen with your stylus, the tapped item is activated.

If your device does not accurately respond to screen taps, please follow these steps to recalibrate it:

1. Tap Start > Settings > System tab > Screen.

2. On the General tab, tap Align Screen, and follow the instructions on the screen.

Key Lock

It is possible to lock the buttons on the device, so that the applications may not be accidentally launched. Once you enable this feature, only the Power Key can turn on your device.

To lock buttons:



Tap on the Today screen.

To unlock buttons:



Tap Unlock or press the left softkey. Then, tap Unlock again.

To change the Key Lock settings, tap Start > Settings > System tab > Key Lock.

Note:

14 Section 1: Getting Started

The Key Lock feature does not disable the phone function of your device. When you enable this feature, you still can use the buttons on the device to receive or reject an incoming call.

Managing Screen Settings

The device touch screen has three orientation modes: Portrait, Landscape (right-handed), and Landscape (lefthanded). Portrait mode allows you to get a better view or a better operation of certain programs on your device, while Landscape mode may be optimal for viewing longer document ﬁles.

To change the orientation, tap Start > Settings > System tab > Screen, and select the orientation you

want: Portrait, Landscape (right-handed), or Landscape (left-handed).

To smooth the edges of screen fonts for many programs, on the ClearType tab, select the Enable ClearType

check box.

To increase the readability or to see more content on the screen, on the Text Size tab, adjust the text size

by moving the slider.

Section 1: Getting Started 15

1.5 The Today Screen

The Today screen displays important information, such as upcoming appointments and status indicators. You can tap a section on the screen to open the associated program.

To access the Today screen, tap Start > Today.

To customize the Today screen display, including the background image, tap Start > Settings > Personal tab >

Today.

1 Tap to open the Start menu. 2 Tap to view call status information. 3 Tap to view network status and related options.

4 Tap to adjust device volume level. 5 Displays the current time. Tap to check the current date and upcoming

appoin Digital.

6 Open Quick Menu (see “Quick Menu” 7 Displays the current date. Tap to set up date, time, alarm, and more. 8

Getting Started

learn basic features and settings of your device.

9 Tap to set owner information. 1

0 Tap to access your voicemail.

11 Indicates the incoming messages. Tap to open Messaging. 1

Tap to lock the device. The icon changes to . Tap Unlock on the Today screen to unlock again.

13 Reminds you of the appointment(s). Tap to open Calendar. 14 Displays the task(s) that you need to do. Tap to open Tasks. 15

Live Search allows you to quickly and efficiently search the Web

through Internet Explorer.

16 Tap to launch Sprint Navigation. 1

7 T

18 System icons:

19 Tap to open Calendar. 20 T

tments. Tap and hold to change the clock mode to Analog or

in this section for details).

provides a list of “how to's” that you can reference to

ap to connect to Sprint Music Store.

Indicate the battery status. Tap to open the Power Settings screen.

Tap to toggle the display portrait and landscape modes.

Tap to open Comm Manager. Tap to open the Backlight Settings screen.

ap to open Contacts.

10 11 12 13

14 15

16 17

2 3 4 5

7 8

19 20

Note:

16 Section 1: Getting Started

You can access the Today screen from anywhere by tapping Start > Today.

Indicators

The following are some of the status icons that you may see on your device.

Icon Description

New email or text messages New voicemail New MSN message

There are more notifications. Tap the icon to view all.

Speakerphone on

Voice call in progress

Missed call

Maximum signal strength

No signal Phone is turned off

No phone service

Searching for phone service 1xRTT available EVDO available

Data connection is active and transmitting data

Data connection is active but idle

Roaming

Connection is active

Connection is not active

Synchronization in progress

Synchronization error

ActiveSync notification

Note:

Wi-Fi function enabled, but device not connected to a wireless network yet

Wireless network(s) detected Connecting to wireless network (arrows moving);

Connected to wireless network Synchronizing via Wi-Fi

Vibration mode Sound on Sound off Alarm Battery is fully charged Battery power is very low Battery charging Device is locked / unlocked

Portrait display mode Landscape display mode Bluetooth headset detected

Serial USB connection active

The USB to PC ( between your device and computer.

) icon appears on the Today Screen when you enable a serial USB connection

Section 1: Getting Started 17

The Start Menu

The Start menu, located at the top left corner of the Today screen, displays a list of programs. It lets you close a screen and switch from one program to another. You can start a program by scrolling through the programs list and then pressing ENTER, or by tapping a program with the stylus.

1 2

4 5 6

1 Open a recently used program. 2 Switch to the Today screen. 3 Open a progr

in the Start menu can be customized by tapping Start > Settings > Personal tab >

Menus.) 4 Access more pr 5 View and change settings. 6 View Help information for the current

scr

een.

am. (The items displayed

ograms.

The Quick Menu

The Quick Menu, located at the top right corner of the Today screen, shows the currently running programs. You can quickly switch between running programs and stop programs when you do not need to use them.

152 3 4

1 Stop all currently running programs. 2 Customize

(See “Using Task Manager” in Section 13.)

3 Display the percentage of memory

in use information about memory usage.

4 Tap this button to open the Quick Menu. 5 • To switch to a running program, tap the

ogram name.

• To stop running a program, tap

Task Manager settings.

. Tap this icon to view more

18 Section 1: Getting Started

1.6 Programs

The following are some of the icons for the programs that are already installed on your device.

Programs in the Start Menu

Icon Description

Office Mobile Use the complete suite of Microsoft® Office applications for your mobile device.

Contacts Keep track of your friends and colleagues.

Internet Explorer Mobile Browse Web and WAP sites as well as download new programs and files from the

Internet.

Notes Create handwritten or typed notes, drawings, and voice recordings.

On Demand Provide personalized content service (news, sports, weather, etc.) on your device.

Phone Make and receive calls, switch between calls, and set up conference calling.

Excel Mobile Create new workbooks or view and edit Microsoft® Office Excel® workbooks.

OneNote Mobile Create notes with text, photos, and voice recordings.

PowerPoint Mobile View Microsoft® Office PowerPoint® slides and presentations.

Word Mobile Create, view, and edit Microsoft® Office Word documents.

Help See Help topics for the current screen or program.

Programs screen

Icon Description

Games Play two pre-installed games: Bubble Breaker and Solitaire.

ActiveSync Synchronize information between your device and a PC or the Exchange Server.

Adobe Reader LE View PDF (Portable Document Format) files on your device.

AudiblePlayer Listen to the audiobooks, magazines, newspaper, and radio programs on your device.

Calculator Perform basic arithmetic and calculations, such as addition, subtraction, multiplication, and division.

Calendar Keep track of your appointments and create meeting requests.

Camera Take photos or shoot video clips with accompanying audio.

File Explorer Organize and manage files on your device.

GetGood Launch the Web browser and connect to GoodLink to get the stuff you want.

Getting Started View a list of “how to’s” that you can reference to learn basic features and settings of your

device.

Internet Sharing Connect your computer to the Internet using your device’s data connection.

Java Download and install Java applications, such as games and tools, on your device.

Section 1: Getting Started 19

Icon Description

Messaging Send and receive email and text messages

Messenger Use this mobile version of Windows Live Messenger to send and receive instant messages on your

device

Pictures & Videos View, organize, and sort pictures, animated GIFs, and video files on your device or a storage card.

Search Search contacts, data, and other information on your device.

Software Store Launch the Web browser and connect to Sprint Mobile Software Store automatically.

Sprint Music Go online to access the Sprint Music Store and download your favorite music.

Sprint Navigation Turn your phone to a navigation device.

Sprint TV Watch your favorite TV shows on the device.

Tasks Keep track of your tasks.

Voice Speed Dial Record voice tags so that you can dial a phone number or launch programs simply by

speaking a word.

Voice SpeedDial Switch Enable or disable Voice Speed Dial to be launched when the Voice Command Key is pressed.

Windows Live Use this mobile version of Windows Live™ to find information on the Web. It also lets you sign into your Windows Live account so that you can access your Live Mail messages and send/receive instant messages in Live Messenger.

Windows Media Player Mobile Play back audio and video files.

ZIP Save memory and free up storage space on your device by compressing files in the conventional ZIP format.

20 Section 1: Getting Started

1.7 Settings

You can adjust the device settings to suit the way you work. To see all available settings, tap Start > Settings, and then tap the Personal, System, and Connections tabs located at the bottom of the screen.

Personal Tab

Icon Description

Buttons assigns a program to a hardware button.

Input sets options for each of the input methods.

Large Start Menu enlarge the Start menu to make it easier to touch menu items with your fingers.

Lock sets a password for your device.

Menus sets what programs will appear in the Start menu.

Owner Information allows you to enter your personal information on your device.

Phone allows you to customize phone settings such as ring tone, optional phone services, and more.

Sliding Sound allows you to select a slide-in and slide-out sound for the hardware keyboard.

Sounds & Notifications enables sounds for events, notifications, and more, and allows you to set the type of

notification for different events.

Today allows you to customize the appearance and the information to be displayed on the Today screen.

Voice Speed Dial allows you to create voice tags for voice dialing contacts as well as for launching programs.

System Tab

Icon Description

About allows you to specify a name for your device. Also shows the Windows Mobile version and copyright information.

Backlight sets the backlight timeout and brightness.

Certificates shows information about certificates that are installed on your device.

Clear Storage removes all your data and files from the memory and resets your device to factory default

settings.

Clock & Alarms switches the device clock to the date and time of your locale or to a visiting time zone when you're traveling. Alarms can also be set at specified days and times of a week.

Customer Feedback allows you to send feedback to the Customer Experience Improvement Program of Microsoft.

Device Information shows information about the firmware version, hardware, identity, and the duration of calls made on your device.

Encryption allows files on your storage card to be encrypted. Encrypted files will be readable only on your device.

Section 1: Getting Started 21

Icon Description

Error Reporting enables or disables the device's error reporting function. When this function is enabled and a program error occurs, technical data about the state of the program and your computer will be logged in a text file and delivered to Microsoft's technical support if you choose to send it.

External GPS sets the appropriate GPS communication ports, if required. You may need to do this when there are programs on your device that access GPS data or you have connected a GPS receiver to your device. See Help for details.

Key Lock locks the buttons on your device except for the Power Key when the device is in sleep mode. This ensures you will not switch the device on by accident and consume unnecessary power.

Managed Programs downloads and installs applications that are deployed by the System Center Mobile Device Manager. This program also lets you view applications which were installed from the System Center Mobile Device Manager.

Memory shows the device memory allocation status and memory card information. Also allows you to stop currently running programs.

Power shows the current battery level. Also allows you to set the timeout for turning off the display (switching device to sleep mode) to conserve battery power.

Regional Settings sets the regional format to use for displaying numbers, currency, date, and time on your device.

Remove Programs allows you to remove programs that you installed on your device.

Screen allows you to change the screen orientation, recalibrate the screen, and change the screen text size.

Task Manager stops running programs and set the Exit button ( ) to end programs immediately when you

tap the button. For more information, see “Using Task Manager” in Section 13.

Windows Update links to Microsoft’s Web site and update Windows Mobile on your device with the latest security patches or fixes.

Connections Tab

Icon Description

Beam enables your device to receive incoming infrared and Bluetooth beams.

Bluetooth turns Bluetooth on, sets your device to visible mode, and allows you to scan for other Bluetooth

devices.

Comm Manager a connection), turn the phone function on or off, change to ringer or vibration mode, and more

Connections sets up one or more types of modem connections for your device, such as phone dial-up, Bluetooth, and more, so that your device can connect to the Internet or a private local network.

Domain Enroll enrolls your device with your company’s domain to access company resources.

USB to PC sets the USB connection between your device and PC, and helps with problems connecting

ActiveSync.

llows you to manage the device’s connections (including Bluetooth, Wi-Fi, and cellular data

Wi-Fi allows your device to scan for available wireless networks.

Wireless LAN shows information about the active wireless network, and allows you to customize Wi-Fi

settings.

22 Section 1: Getting Started

Section 2

Entering and Searching Information

In This Section

2.1 Using the Hardware Keyboard

2.2 Entering Information

2.3 Using the Onscreen Keyboard

2.4 Using Letter Recognizer

2.5 Using Block Recognizer

2.6 Using Transcriber

2.7 Using Symbol Pad

2.8 Using Notes to Draw, Write, and Record Voice Notes

2.9 Searching Information

2.1 Using the Hardware Keyboard

Your device provides you with a QWERTY keyboard, which is similar to a standard computer keyboard.

Slide the screen panel

to the left to reveal

the keyboard.

Left softkey

Shift Key /

Caps Lock

LED

Function Key

Function

Key LED

Right softkey

When you slide open the hardware keyboard, the screen automatically changes to landscape view. The screen changes back to portrait view when you close the hardware keyboard.

You can do the following with the QWERTY keyboard:

To type lowercase letters, press the keys using your thumbs or ﬁngers.

To turn on Caps Lock mode so that you can type all uppercase letters, press the Function Key ( ) ﬁrst, and

then press . The Shift Key/Caps Lock LED lights up to indicate that Caps Lock mode is enabled. To turn off Caps Lock mode, press these buttons again.

To type a single uppercase letter, press

and then press the desired letter.

To enter a number or symbol (labeled in color on the keys), press and then press the corresponding key.

To open the Symbol Pad, press

Press the left or right softkeys ( / ) to perform the command shown in the label above the keys.

Press to verify your data entries or exit the program in use.

Press to open the Start menu.

Press the arrow keys for directional movement.

To type accented characters (like á, ã, ç, ê, í, ó, ü, etc), press the letter key ﬁrst, and then hold

and then press .

time pressing the space bar several times until you ﬁnd the character you need.

24 Section 2: Entering and Searching Information

at the same

2.2 Entering Information

When you start a program or select a ﬁeld that requires text or numbers, the Input Panel icon becomes available on the menu bar.

Tap the Input Selector arrow (which appears next to the Input Panel icon) to open a menu where you can select a text input method and customize input options. After selecting a text input method, the corresponding Input Panel is then displayed and you can use it to enter text. To toggle between showing and hiding the Input Panel, simply tap the Input Panel icon.

Example:

Input Panel

(Keyboard)

Icon Input method

Onscreen Keyboard

Letter Recognizer or Block Recognizer

Symbol Pad

Transcriber

Input Selector arrow Input Panel icon

Section 2: Entering and Searching Information 25

2.3 Using the Onscreen Keyboard

The onscreen keyboard is available when text entry is possible. You can enter text by tapping keys on the keyboard that are displayed on the screen.

To enter text using the onscreen keyboard:

1. In a program, tap the Input Selector arrow, and then tap Keyboard.

2. Enter text by tapping keys on the onscreen keyboard.

To enlarge the onscreen keyboard:

1. Tap the Input Selector arrow, and then tap Options.

2. In the Input method list, select Keyboard.

3. Tap Large Keys.

26 Section 2: Entering and Searching Information

2.4 Using Letter Recognizer

With Letter Recognizer, you can write individual letters, numbers, and punctuation, which are then converted into typed text.

To use Letter Recognizer:

1. In a program, tap the Input Selector arrow, and then tap Letter Recognizer.

2. Write characters, numbers, and symbols in the designated writing area.

Enter capital letters by writing in the ABC (left) area of the box.

Enter lower case letters by writing in the abc (middle) area of the box.

Enter numbers by writing in the 123 (right) area of the box.

Enter punctuation and symbols by tapping in either area of the box and then writing the desired

character.

Note:

Tip:

Letter Recognizer is available when text entry is possible.

For help with writing characters with Letter Recognizer, tap the question mark near the writing area.

Section 2: Entering and Searching Information 27

2.5 Using Block Recognizer

With Block Recognizer, you use a single stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text.

To use Block Recognizer:

1. In a program, tap the Input Selector arrow, and then tap Block Recognizer.

2. Write characters, numbers, and symbols in the designated writing area.

Enter letters by writing in the abc (left) area of the box.

Enter numbers by writing in the 123 (right) area of the box.

Enter symbols and punctuation by tapping in either area of the box, and then writing the desired

character.

Note:

Tip:

Block Recognizer is available when text entry is possible.

For help with writing characters with Block Recognizer, tap the question mark near the writing area.

28 Section 2: Entering and Searching Information

2.6 Using Transcriber

Transcriber is a handwriting recognition program that allows you to write in cursive or printed (block) letters or

a combination of both. Transcriber works transparently in the background of programs, recognizing words with its integrated dictionary. When Transcriber is turned on, it interprets stylus movement anywhere on the screen as handwriting input. For more information about using Transcriber, see Help on your device.

To start Transcriber:

1. Start a program that accepts user input, such as Word Mobile.

2. Tap the Input Selector arrow, and then tap Transcriber. The Transcriber introductory screen appears.

To write using Transcriber:

1. From the Transcriber Info screen, tap OK to display your program’s entry screen.

2. Use your stylus to write cursive or printed text. Transcriber will wait until you pause and then convert

your entry into typed text.

To enter punctuation and symbols:

Transcriber comes with an onscreen keyboard that provides an easy way to add punctuation or a special symbol to existing text.



In a program, tap on the Transcriber toolbar. The keyboard remains visible until you tap the button

again.

To reposition the keyboard, tap and hold the title bar, and then drag to the desired location.

Tips:

When no text is selected, you can also open the keyboard by doing the about using Transcriber gestures, see Help on your device.

gesture. For more information

To edit text:

1. In a program, draw a line across the text you want to edit.

2. After you lift the stylus from the screen, the line will disappear and the selected text will be

highlighted.

3. Do either of the following:

Rewrite the text.

Use gestures to capitalize letters, insert a space, and so on. For information about using gestures,

see Help on your device.

Section 2: Entering and Searching Information 29

2.7 Using Symbol Pad

Symbol Pad provides a comprehensive list of common symbols such as parentheses, brackets, currency signs, and

more, as well as punctuation marks and special characters.

Tap a symbol to select it. Use the Navigation Control or press the arrow keys the hardware keyboard to navigate through the available symbols, and then press ENTER to select a symbol.

Tap to display the previous page of symbols.

Tap to display the next page of symbols.

Tap to close Symbol Pad without selecting any symbol.

This indicates the current page and the total number of symbol pages.

To open Symbol Pad and select a symbol:

1. Create or open a document, such as a Word document.

2. Tap the Input Selector arrow, and then tap Symbol Pad.

—or—

Using the hardware keyboard, pres

and then press .

3. Tap / on the Symbol Pad screen to browse through the pages of symbols.

4. Tap a symbol to select it and close the Symbol Pad. The selected symbol will then be inserted in your

document.

30 Section 2: Entering and Searching Information

2.8 Using Notes to Draw, Write, and Record Voice Notes

Using Notes, you can draw directly on the screen, or write on the screen and save notes in your own handwriting. You can also create a stand-alone recording (voice note) or you can add a recording to a note.

For more information on what you can do with Notes, see “Notes” in Section 7.

Section 2: Entering and Searching Information 31

2.9 Searching Information

You can search for ﬁles and other items stored in the My Documents folder of your device, or on a storage card that is installed in the device. You can search by ﬁle name or by words located in the item. For example, you can search in email messages, notes, appointments, contacts, and tasks, as well as in online Help.

To search for a ﬁle or an item:

1. Tap Start > Programs > Search.

2. In Search for, enter the ﬁle name, word, or other information you want to search for.

3. If you have looked for this item before, tap the Search for arrow and select the item from the list.

4. In Type, select a data type to help narrow your search.

5. Tap Search.

6. The My Documents folder and subfolders are searched.

7. In the Results list, tap the item you want to open.

Note:

The storage card symbol (

or ) is displayed next to the names of ﬁles saved on a storage card.

32 Section 2: Entering and Searching Information

Section 3

Using Phone Features

In This Section

3.1 Using the Phone

3.2 Making a Call

3.3 Receiving a Call

3.4 Smart Dialing

3.5 In-Call Options

3.6 In-Call Options

3.7 Additional Dialing Information

3.8 Phone Settings

3.9 Setting Additional Service Options

3.10 Voice and Data Roaming

3.11 Customizing Plus Code Dialing

3.1 Using the Phone

Like a standard wireless phone, you can use your device to make, receive, and keep track of calls and send SMS messages. You can also take notes while talking and dial directly from Contacts.

The Phone Screen

From the Phone screen, you can access Call History, Speed Dial, and Phone settings. To open the Phone screen, do one of the following:

Use the stylus and tap Start > Phone;

—or—

Press the Talk Key on the device;

—or—

Talk Key

Directly dial a phone number by pressing numeric

keys on the hardware keyboard.

To turn the phone function on or off:

In many countries, you are required by law to turn off the phone onboard aircraft. Turning off the display switches your device to sleep mode but doesn’t turn off the phone. You can disable the phone function temporarily and still keep your device turned on and use other functions.

1. Tap the Signal icon (

—or—

Tap the Comm Manager icon (

2. On the Comm Manager screen, tap the Phone button

To resume call function, tap the Phone button again on the Comm Manager screen.

), and then tap Comm Manager.

) on the Today screen.

to turn the phone off.

To adjust the device volume:

1. Tap the Speaker icon ( ).

2. Under Volume, do the following:

Adjust the phone volume ( ) or device volume ( )

by moving the slider to the desired volume level.

Tap On, Vibrate, or Off to change both the system and

ringer volume settings.

To adjust the conversation phone volume, you must do it during a call. Adjusting the volume at another time will affect the ring, notiﬁcation, and MP3 sound levels.

Notes:

34 Section 3: Using Phone Features

When you enable vibrate mode, sound will automatically be muted and the device will vibrate when an incoming call is received. The Vibrate icon ( mode is enabled.

) will appear in the title bar to indicate that vibrate

Adjusting volume

3.2 Making a Call

With your device, you can make a call from Phone, Contacts, Call History, and Speed Dial.

Making a Call From the Phone Screen

On the Phone screen, tap the desired phone number, and tap Talk at the lower right of the screen. If you tap a wrong number, tap the back arrow ( ) to erase individual numbers one at a time. To delete all the numbers, tap and hold the back arrow.

Location Setting indicator

Voice Privacy notification indicator

Battery Power indicator

Talk button

Phone screen

Note:

The icons on the upper right of the Phone screen indicate the battery power level and optional phone services. See “Setting Additional Service Options

” later in this Section for more information.

Making a Call From Contacts

Tap Contacts on the Today screen and then do one of the following:

Tap the desired contact in the Contacts list, and tap the phone number that you want to call.

Tap the desired contact, and press the Talk Key twice (once to send the number to the Phone screen, and

once to dial the number).

Tap and hold the desired contact, and on the shortcut menu, tap Call Work, Call Home, or Call Mobile.

To dial one of the phone numbers of a contact:

By default, the wireless telephone number for a contact is dialed when you make a call from Contacts. However, you can specify that a different phone number is dialed instead.

1. Tap Contacts on the Today screen.

2. Press the Navigation Control up or down to select the contact.

3. Press the Navigation Control through them.

left or right. The letters representing the number will change as you scroll

Making a Call From Call History

1. On the Phone screen, tap Call History.

2. Tap Menu > Filter and tap a category.

3. Scroll to the desired contact or phone number, and tap Call.

Section 3: Using Phone Features 35

Making a Call From Speed Dial

Use Speed Dial to call frequently used numbers with a single tap. For example, if you assign a contact to Location 2 in Speed Dial, you can simply tap and hold 2 on the Phone screen to dial the contact’s number. The number must already exist in Contacts before you can create a speed dial entry. When creating a speed dial, note that Location 1 is generally reserved for your voicemail.

To create a speed dial entry:

1. On the Phone screen, tap Menu > Speed Dial.

2. Tap Menu > New.

3. Tap a contact. Tap the phone number for which you want to create a speed dial.

4. In the Location box, select an available location for the new speed dial.

To create a speed dial entry from Contacts, tap and hold the contact name, tap Add to Speed Dial, and

Tips:

then select an available location for the new Speed Dial.

To delete a speed dial, in the Speed Dial list, tap and hold the desired entry, and then tap Delete.

36 Section 3: Using Phone Features

3.3 Receiving a Call

To answer or reject an incoming call:

When you receive a phone call, a message will appear, giving you an option to either answer or ignore the incoming call.



To answer the call, tap Answer, or press the Talk Key.



To reject the call, tap Ignore, or press the End Key.

To end a call:



Once an incoming or outgoing call is in progress, you can tap End, or press the End Key to hang up.

Section 3: Using Phone Features 37

3.4 Smart Dialing

Smart Dialing is a program that makes it easy for you to dial a phone number. When you start entering numbers or

characters, Smart Dialing will automatically search and sort the contact entries in Contacts and the phone numbers in Call History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from the ﬁltered list to dial.

Starting Smart Dialing

Open the Phone screen, and then tap the keys on the Phone keypad that correspond to the phone number or contact you want to call.

When you start entering a number or letter, the Smart Dialing panel will appear automatically on the Phone screen. You can change the panel size according to your needs by tapping the arrow icon

Tap to minimize or expand the Smart Dialing panel

Portrait view with minimized Smart Dialing panel

Landscape view with expanded Smart Dialing panel

Tips on Using Smart Dialing

Smart Dialing starts looking for numbers or contacts that match the sequence you have entered. Below are some tips on how to use Smart Dialing to quickly ﬁnd a desired phone number or contact.

To ﬁnd a phone number:



Simply enter the first one or two digits to find a phone number in Call History.



Enter the first three digits or more if you want to ﬁnd a phone number from the saved contacts on

your device.

To ﬁnd a contact name:

You can just enter the ﬁrst letter of a contact’s ﬁrst name or surname. Smart Dialing will search for the letter starting from the ﬁrst character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name. For example, if you tap number “2” which is associated with [a, b, c] on the Phone keypad, contact names such as the following will be considered matches: “Ben Miller,” “George Adams,” “John-Carter,” “Carter, Ellen,” “Dixon, Allan,” “Thomas_Clark,” “JaneCampbell.”

If the matching list is long and you want to narrow down the search further, enter another letter. Using the same example above, if you continue to tap “3” which is associated with [d, e, f], the matching list will be narrowed down to the following names: “Ben Miller,” “George Adams,” “Carter, Ellen,” “Dixon, Allan.”

38 Section 3: Using Phone Features

Making a Call or Sending a Text Message Using Smart Dialing

1. Begin entering the ﬁrst few numbers or characters.

2. In the Smart Dialing panel, browse the list by tapping the arrows (

Control up or down, or rolling the Jog Wheel to select the desired contact or phone number. When a contact is selected, it expands to also show the corresponding phone number.

3. The highlighted item will move one line when you press the Navigation Control up or down or roll the Jog Wheel; the highlighted item will scroll one page when you tap the arrows.

4. Do one of the following:

When the correct contact is selected, tap Talk or press the Talk Key ( ) to make a voice call.

To call a different phone number associated with the selected contact, tap and hold the selected

contact, and tap the phone number you want to call.

/ ), pressing the Navigation

Tap and hold the contact to pop up the shortcut menu

To send a text message to the selected contact, tap and hold the contact, and tap Send Text Message.

Tip:

To view or edit information associated with the selected contact, tap the contact’s name on the shortcut menu.

Setting Up Smart Dialing

1. On the Phone screen, tap Menu > Smart Dialing Options.

2. On the Options tab, select the Enable Smart Dialing check box.

Select the Automatically expand selected contact check box to enable a contact’s name and phone

number to be displayed when the contact is selected in the matching list.

Select the Enable drag-scroll check box to scroll in the matched list by dragging.

Select the Enable double-click for dialing check box to make a voice call by double-tapping the item in

the matched list.

Select the Expand panel when using hardware keyboard check box to automatically expand the Smart

Dialing panel when you are using the sliding keyboard to input.

In Scroll unit, you can set the amount of scrolling when tapping the arrows ( / ).

Section 3: Using Phone Features 39

3.5 Using Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated.

To activate Call Forwarding:

1. From the Phone screen, tap .

2. Enter the area code and phone number to which your future calls should be forwarded.

3. Press the Talk Key. (You will see a message and hear a tone to conﬁrm the activation of Call

Forwarding.)

To deactivate Call Forwarding:

1. From the Phone screen, tap .

2. Press the Talk Key. (You will see a message and hear a tone to conﬁrm the deactivation.)

Note:

You are charged a higher rate for calls you have forwarded.

40 Section 3: Using Phone Features

3.6 In-Call Options

To put a call on hold:

Your device notiﬁes you when you have another incoming call, and gives you the choice of rejecting or accepting the call. If you are already on a call and accept the new call, you can choose to switch between the two callers, or set up a conference call between all three parties.

1. Tap Answer to take the second call, and put the ﬁrst one on hold.

2. To end the second call and return to the ﬁrst call, tap End, or press the End Key.

To switch between two calls:



Press the Talk Key on your device.

To set up a conference call:

Conference call, or three-way calling, allows you to talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.

1. Place the ﬁrst call, or take an incoming call.

2. Press the Talk Key to put the ﬁrst call on hold, and dial a second number.

3. When you’re connected to the second party, press the Talk Key to begin the three-way call.

To turn the speakerphone on or off:

The built-in speakerphone on your device allows you to talk hands-free or lets other people listen to the conversation.



During a call, tap Speaker On, or press and hold the Talk Key until the speakerphone turns on. The

speakerphone icon (



To turn off the speakerphone, tap Speaker Off, or press and hold the Talk Key again until the

speakerphone turns off.

) appears in the title bar.

Note:

To avoid damage to your hearing, do not hold the device against your ear when the speakerphone is turned on.

To mute a call:

You can turn off the microphone during a call, so that you can hear the caller but the caller cannot hear you.



During a call, tap Mute.



When the microphone is turned off, the mute icon ( ) appears on the screen. Tap Unmute to turn

on the microphone again.

Section 3: Using Phone Features 41

3.7 Additional Dialing Information

To make an international call:

1. Tap and hold the 0 key on the Phone screen until the + sign appears. The + replaces the international

access code for the location from which you are calling (for example, 011 for international calls placed from the United States).

Tip:

2. Enter the full phone number you want to dial, and then tap Talk. The full phone number includes

You can change the default international access code. For more information, see “Customizing Plus Code Dialing.”

country code, area code (without the leading zero, if any) and phone number.

42 Section 3: Using Phone Features

3.8 Phone Settings

You can customize phone settings, such as the ring type and ring tone to be used for incoming calls and the keypad tone to be used when entering phone numbers.

To access phone settings:



Tap Start > Settings > Personal tab > Phone.

—or—



Tap Menu > Options on the Phone screen.

To change the ring tone:

1. Tap Start > Settings > Personal tab > Phone > Phone tab.

2. In the Ring tone list, tap the sound you want to use.

Tip:

To use custom *.wav, *.mid, *.mp3, or *.wma ﬁles as ring tones, use ActiveSync on your PC to copy the ﬁle to the /Windows/Rings folder on your device. Then, select the sound from the Ring tone list.

To change the ring type:

You can change the way that you are notiﬁed of incoming calls. For example, you can choose to be notiﬁed by a ring, a vibration, or a combination of both.

1. Tap Start > Settings > Personal tab > Phone > Phone tab.

2. In the Ring type list, tap the desired option.

To change the keypad tone:

You can change the tone you hear when entering a phone number on the keypad. If set to Long tones, the tone is heard continuously for as long as the number on the keypad is pressed. Use this setting if you are having trouble completing tasks that rely on tones from your phone, such as accessing messages from an answering machine. If set to Short tones, the tone is heard only for one or two seconds. If set to Off, no tone will be heard.

1. Tap Start > Settings > Personal tab > Phone > Phone tab.

2. In the Keypad list, tap the desired option.

Section 3: Using Phone Features 43

3.9 Setting Additional Service Options

Additional phone service options can be easily conﬁgured on your device.

To conﬁgure additional settings:

1. Tap Start > Settings > Personal tab > Phone > Services tab.

2. Tap the service you want to use, and then tap Get Settings.

3. Select desired options for the service, and then tap OK.

The following are some of the phone services that you can conﬁgure for your device.

Phone Services Usage Location Setting Allow the mobile phone network to detect your current location via your device’s built-in GPS chip.

This is especially useful in times of emergency. On the upper right of the Phone screen, one of these icons will be shown:

LOCATION ON (your location can be detected) LOCATION OFF (your location cannot be detected except by 911)

Roaming To better control roaming costs, you can set your device to roam only on certain networks. The Data

Roam Guard also helps you to manage your roaming costs. For more information, see “Voice and Data Roaming.”

TTY Mode Allow the use of a TTY (teletypewriter) device with the smart device phone for users who are

visually or hearing impaired. Choose one of the following modes, depending on the operation mode that is supported by the TTY device:

 Full mode Send and receive text during an ongoing call.  VCO mode Voice Carry Over mode, which allows users to send voice and receive text during an

ongoing call.

 HCO mode Hearing Carry Over mode, which allows users to send text and receive voice during

an ongoing call.

 Off Disable TTY mode, and send and receive voice during an ongoing call.

Internet Initiate IOTA (Internet-based Over-The-Air provisioning) so that the network can provision your

device with the required parameters (such as WAP parameters, roaming lists, etc.) for you to access all available services in a secure manner. Tap Start on the Phone: Internet screen to initiate provisioning.

Time Synchronization Allow the system time on your device to be synchronized with the time information of the mobile

phone network.

Plus Code Dialing This allows easy dialing when making international calls. For more information, see “Customizing

Plus Code Dialing.”

Roaming Alert Enable sound alerts on your device so that you can be notified when your device enters or goes out

of the network coverage area. By default, alert notification is disabled.

44 Section 3: Using Phone Features

3.10 Voice and Data Roaming

Your device allows both voice and data roaming if these services are provisioned in your service plan. Contact Sprint to ﬁnd out about roaming services and rates.

When you are off the Sprint National Network and are within a roaming partner's coverage area, the Roaming icon ( roaming in a digital network or an “Analog Roaming” status when you are within an analog network coverage area.

) is shown in the title bar. On the Phone screen, you will also see a “Digital Roaming” status when you are

Setting Roaming Options

You can set roaming options on your device to better control your roaming costs.

1. Tap Start > Settings > Personal tab > Phone > Services tab.

2. Select Roaming, and then tap Get Settings. The Phone: Roaming screen then appears where you can set

roaming options.

Phone: Roaming screen

To select roaming options::

Choose one of the following options.

 Sprint Only to access the Nationwide Sprint PCS Network only and prevent roaming on other

networks.

 Automatic to seek service on the Sprint National Network.

 Roaming Only to force the device to seek a roaming system.

To enable or disable notiﬁcation and data roaming:

The Data Roam Guard helps you to manage your roaming costs by informing you with a notiﬁcation message and alert before data roaming. Choose one of the following options to enable or disable the notiﬁcation, and to always allow or disable data roaming.



Select Always ask to enable the Data Roam Guard to always display a conﬁrmation message

and alert whenever your device enters a roaming network.



Select Never ask and the Allow roaming check box to always allow data roaming without

prior notiﬁcation.



Select Never ask and clear the Allow roaming check box to always disable data roaming.

Section 3: Using Phone Features 45

To allow or cancel data roaming:

If notiﬁcation is enabled, the Data Roam Guard appears with the following conﬁrmation message when your device enters a roaming network:



Tap Roam or OK to allow data roaming.



Tap Cancel if you don't want to allow data roaming.

Note:

If this is your ﬁrst time to data roam, the Data Roam Guard will display a second message, informing you about how to enable or disable data roaming notiﬁcation.

46 Section 3: Using Phone Features

3.11 Customizing Plus Code Dialing

You can customize how phone numbers that begin with a plus “+” sign will be dialed.

1. Tap Start > Settings > Personal tab >Phone > Services tab, or tap Menu > Options on the Phone screen and then tap the Services tab.

2. Select Plus Code Dialing, and then tap Get Settings. The following screen then appears:

3. To place local and international calls from the United States, select Enable under North American dialing.

When you place calls, the “+” sign at the beginning of phone numbers that you dial will be replaced as follows:

 When you enter a long distance phone number that starts with “+1”, the “+” will be removed and

the rest of the number will be dialed. For example, if you entered +1 416 123 4567, the number to be dialed will be 14161234567.

 When you enter an international phone number that starts with a “+” followed by a digit other

than 1, the “+” will be replaced with the United States international dialing code, which is already set by default. For example, if you entered +58 212 123 4567, the number to be dialed will be

011582121234567.

Tip:

If you modiﬁed the international dialing code, you can tap Reset to change it back to the default.

Section 3: Using Phone Features 47

48 Section 3: Using Phone Features

Section 4

Setting Up Your Device

In This Section

4.1 Basic Settings

4.2 Personalizing the Today Screen

4.3 Protecting Your Device

4.4 Other Settings

4.1 Basic Settings

Owner Information

Having owner information displayed on the Today screen makes it easier for someone to return your device to you if it is lost.

To enter owner information

1. Tap Start > Settings > Personal tab > Owner Information.

2. On the Identiﬁcation tab, enter your personal information.

Tip:

If you don’t see owner information on the Today screen, tap Start > Settings > Personal tab > Today. On the Items tab, select the Owner Info check box.

To display owner information when the device is turned on

You can set your device to display the ‘my info’ screen when power is turned on. This screen shows your complete personal information.

1. Tap Start > Settings > Personal tab > Owner Information.

2. On the Options tab, select the Identiﬁcation information check box.

3. If you want additional text displayed, tap the Notes tab and enter the text (for instance: Reward if

found).

4. On the Options tab, select the Notes check box and then tap OK.

Time and Date

To set the time and date:

1. Tap Start > Settings > System tab > Clock & Alarms > Time tab.

2. Select the correct time zone and change the date or time.

Note:

During synchronization, the time on your device is updated to the time on your PC.

To set the time and date for a different location:

If you visit or communicate with someone in a particular time zone often, you can select it as your visiting time zone.

1. Tap Start > Settings > System tab > Clock & Alarms > Time tab.

2. Tap Visiting.

3. Select the correct time zone and change the time or date.

Regional Settings

The style in which numbers, currency, dates, and times are displayed is speciﬁed in Regional Settings.

1. Tap Start > Settings > System tab > Regional Settings.

2. On the Region tab, select your region from the list.

Note:

3. The region you select determines which options will be available on the other tabs.

4. To customize settings further, tap the appropriate tabs and select the desired options.

60 Section 4: Setting Up Your Device

This does not change the Operating System language of your device.

4.2 Personalizing the Today Screen

The Today screen shows your upcoming appointments, active tasks, and information about email messages. You can customize the Today screen on your device.

To customize the Today screen:

1. Tap Start > Settings > Personal tab > Today.

2. On the Appearance tab, select the desired theme for the background of the Today screen.

3. On the Items tab, select the items you want to appear on the Today screen.

Tip:

To change the order of items displayed on the Today screen, tap the item, and then tap Move Up or Move Down.

To add a custom background image:

You can use one of your own pictures as the background image on the Today screen. Be aware that pictures can affect the readability of text on the Today screen.

1. Tap Start > Settings > Personal tab > Today.

2. Select the Use this picture as the background check box, and tap Browse to view a list of your picture

ﬁles.

3. Tap the ﬁle name of the picture you want to use.

4. Tap OK.

To set options for displaying appointments on the Today screen:

If you have a large number of appointments, you may want to specify the kinds of appointments that are displayed on the Today screen.

1. Tap Start > Settings > Personal tab > Today.

2. Tap the Items tab.

3. Select Calendar, and then tap Options.

4. Do any of the following:

Select Next appointment to show only the next appointment in your schedule, or Upcoming

appointments to show multiple appointments.

Clear the Display all day events check box if you do not want to display all-day events.

To set options for displaying tasks on the Today screen:

If you have a large number of tasks, you may want to specify the kinds of tasks that are displayed on the Today screen.

1. Tap Start > Settings > Personal tab > Today.

2. Tap the Items tab.

3. Select Tasks, and then tap Options.

4. Do any of the following:

Under Display number of, select the number of tasks you want to appear on the Today screen.

In the Category list, select whether to display only tasks assigned to a speciﬁc category or to display

all tasks.

Section 4: Setting Up Your Device 61

Customizing the Start Menu

To customize the Start Menu:

You can choose which items appear in the Start menu.

1. Tap Start > Settings > Personal tab > Menus.

2. Select the check boxes of the items you want to appear in the Start menu. You can select up to seven

items.

You can also create folders and shortcuts to appear on the Start menu. In ActiveSync on your PC, click

Tip:

To change the Start Menu display size:

The Large Start Menu feature enlarges the Start menu to make it easier to touch menu items with your ﬁngers. When the Large Start Menu is enabled, recently accessed programs are displayed as icons at the top of the Start menu.

1. Tap Start > Settings > Personal tab > Large Start Menu.

2. Select the Enable large Start menu check box to enlarge the Start menu or clear the check box to

Explore. In the Mobile Device window, double-click My Windows Mobile-Based Device > Windows > Start Menu, and then create the folders and shortcuts that you want. You will see the added items

after you synchronize.

resume the normal display of the Start menu.

62 Section 4: Setting Up Your Device

4.3 Protecting Your Device

You can prevent unauthorized access to your device by using password protection. To keep your data more secure, you can set your device to prompt for a password every time the device is turned on or when your device has been idle after a speciﬁed amount of time.

Protecting Your Device With a Password

You can help keep your data more secure by requiring a password every time the device is turned on. You create your own password when you begin using your device.

To set a device password:

1. Tap Start > Settings > Personal tab > Lock.

2. Select the Prompt if device unused for check box, and in the box to the right, select how long your

device must be turned off before a password is required. In the Password type box, select the type of password you would like to use. Enter the password and, if necessary, conﬁrm the password. If your device is conﬁgured to connect to a network, use a strong password to help protect network security.

3. On the Hint tab, enter a phrase that will help you remember your password, but doesn’t allow others

to guess your password. The hint will be displayed after an incorrect password is entered four times.

4. Tap OK. The next time the device is turned on, you will be prompted to enter your password.

Each time an incorrect password is entered, the time the device takes to respond will get longer and

Notes:

longer until the device appears to be not responding.

If you forget your password and cannot access your device anymore, please contact your local authorized dealer to clear memory.

To change your password:

1. Tap Start > Settings > Personal tab > Lock. You will be prompted to enter your current password.

2. In the Password box, enter your new password.

3. Tap OK.

Encrypting Files on Your Storage Card

You can set your device to encrypt ﬁles as they are saved on the storage card.

1. Tap Start > Settings > System tab > Encryption.

2. Select Encrypt ﬁles placed on storage cards.

Encrypted ﬁles can be read only on the device that encrypted them.

Notes:

IMPORTANT:

Encrypted ﬁles are opened just like other ﬁles, provided you are using the device that encrypted them. There is no separate step for you to take to read these ﬁles.

Before using Clear Storage, using hard reset or updating the ROM system software, please make sure the Encrypt ﬁles on your storage card check box is not selected. Otherwise you will no longer be able to access the storage card.

To encrypt ﬁles on the storage card after Clear Storage, hard reset or updating the ROM system software, re-select the Encrypt ﬁles on your storage card check box.

Section 4: Setting Up Your Device 63

4.4 Other Settings

Device Name

The device name is used to identify the device in the following situations:

Synchronizing with a PC

Connecting to a network

Restoring information from a backup

Note:

If you synchronize multiple devices with the same PC, each device must have a unique name.

To change the device name:

1. Tap Start > Settings > System tab > About.

2. Tap the Device ID tab.

3. Enter a name.

The device name must begin with a letter, consist of letters from A to Z, numbers from 0 to 9, and cannot contain spaces. Use the underscore character to separate words.

Display Settings

To adjust the brightness of the backlight:

1. Tap the Backlight icon ( ) on the Today screen, or tap Start > Settings > System tab > Backlight >

Brightness tab.

2. Move the sliders right to increase and left to decrease the brightness:

To set the backlight to dim after a time delay:

1. Tap the Backlight icon ( ) on the Today screen, or tap Start > Settings > System tab > Backlight.

2. Tap the Battery Power tab or the External Power tab.

3. Select the Turn off backlight if device is not used for check box, and specify the time delay.

To increase or decrease the size of text on the screen:

1. Tap Start > Settings > System tab > Screen > Text Size tab.

2. Move the slider to increase or decrease the text size.

64 Section 4: Setting Up Your Device

Button Settings

To reassign programs or shortcuts to program buttons:

Your device may come with programs already assigned to hardware buttons. You can customize these buttons to open the programs you use most, or to perform certain shortcuts such as changing the screen orientation, opening the Today screen, or opening the Input Panel.

1. Tap Start > Settings > Personal tab > Buttons.

2. A list of buttons and their current assignments is displayed on the Program Buttons tab.

3. Tap the button you want to reassign. To help you identify the buttons, there are numbers and icons

representing the original function of the button.

4. In the Assign a program box, tap the program or shortcut you want to assign.

5. Tap OK.

Word Completion Options

Word completion helps you enter text faster by suggesting words as you enter letters using one of the input methods. You can set the number of suggested words to display, when to show the word list, and more.

1. Tap Start > Settings > Personal tab > Input > Word Completion tab.

2. Make sure the Suggest words when entering text check box is selected.

3. By default, the suggested word list appears whenever you enter a space. To make the word list appear

after letters are entered, select the number of letters that you want to be entered before displaying the word list.

4. The suggested word list shows up to four words by default. You can change the number of words to display in the suggested list.

5. Make sure the Enable Auto Correct check box is selected if you want mistyped words to be corrected automatically.

Tip:

The word database learns and adds more words as you enter new words during text entry. To delete the added words and reset the database back to the default, tap Clear Stored Entries.

Alarms and Notiﬁcations

To set an alarm:

1. Tap Start > Settings > System tab > Clock & Alarms > Alarms tab.

2. Tap <Description> and enter a name for the alarm.

3. Tap the day of the week for the alarm. You can select multiple days by tapping each desired day.

4. Tap the time to open a clock and set the time for the alarm.

5. Tap the alarm icon (

single sound, a repeating sound, or vibration.

6. If you choose to play a sound, tap the list next to the Play sound check box and tap the sound you

want.

) to specify the type of alarm you want. You can choose a ﬂashing light, a

Section 4: Setting Up Your Device 65

To choose how to be notiﬁed about events or actions:

1. Tap Start > Settings > Personal tab > Sounds & Notiﬁcations.

2. On the Sounds tab, choose how you want to be notiﬁed by selecting the appropriate check boxes.

3. On the Notiﬁcations tab, in Event, tap an event name and choose how you want to be notiﬁed by

selecting the appropriate check boxes. You can choose from several options, such as a special sound, a message, or a ﬂashing light.

Tip:

Turning off sounds and the ﬂashing light helps conserve battery power.

66 Section 4: Setting Up Your Device

Section 5

Synchronizing Information With Your Computer

In This Section

5.1 About Synchronization

5.2 Setting Up Windows Mobile® Device Center on Windows Vista™

5.3 Setting Up ActiveSync® on Windows XP®

5.4 Synchronizing With Your Computer

5.5 Synchronizing via Bluetooth

5.6 Synchronizing Music and Videos

5.1 About Synchronization

You can take information from your computer wherever you go by synchronizing them to your device. The following types of information can be synchronized between your computer and your device:

Microsoft Outlook® information, which include Outlook email, contacts, calendar, tasks, and notes

Media, such as pictures, music and video

Favorites, which are the bookmarked links to your favorite Web sites

Files, such as documents and other ﬁles

Before you can synchronize, you need to install and set up ﬁrst the synchronization software on your computer. For more information, see “Setting Up Windows Mobile Device Center on Windows Vista™” and “Setting Up ActiveSync® on Windows XP®.”

Ways to Synchronize

After you have installed the synchronization software to your computer, connect and synchronize your device with your computer by using one of the following methods:

Connect and synchronize using the supplied USB sync cable. Upon connecting the sync cable to your

device and your computer, the synchronization process starts automatically.

Connect and synchronize using Bluetooth. You must ﬁrst set up a Bluetooth partnership between your

device and your computer before you can synchronize information between them using Bluetooth. For more information about setting up a Bluetooth partnership, see Section 11. For information about synchronizing through Bluetooth, see “Synchronizing via Bluetooth” later in this Section.

Try to synchronize frequently in order to keep information up-to-date in both your device and your computer.

Note:

You can also synchronize Outlook email, contacts, calendar, and tasks on your device with the Exchange Server at your work. For more information about setting up your device to synchronize with the Exchange Server, see Section 8.

68 Section 5: Synchronizing Information With Your Computer

5.2 Setting Up Windows Mobile® Device Center on Windows Vista™

Microsoft Windows Mobile® Device Center is the replacement for Microsoft® ActiveSync® on Windows Vista™.

Note:

Some versions of Windows Vista come with Windows Mobile Device Center already installed. If Windows Mobile Device Center is not available on your Windows Vista, you can install it from the Software Installation CD that came with your device.

Setting Up Synchronization in Windows Mobile Device Center

When you connect your device to your PC and start Windows Mobile Device Center for the ﬁrst time, you are asked to create a Windows Mobile partnership with your device. Follow the steps below to create a partnership.

1. Connect your device to your PC. Windows Mobile Device Center conﬁgures itself and then opens.

2. On the license agreement screen, click Accept.

3. On the Windows Mobile Device Center’s Home screen, click Set up your device.

Note:

4. Select the information types that you want to synchronize, and then click Next.

5. Enter a device name and click Set Up.

When you ﬁnish the setup wizard, Windows Mobile Device Center synchronizes your device automatically. Notice that Outlook email messages and other information will appear on your device after synchronization.

Choose Connect without setting up your device if you only want to transfer media ﬁles, check for updates, and explore your device without synchronizing Outlook information.

Using Windows Mobile Device Center

To open Windows Mobile Device Center, click Start > All Programs > Windows Mobile Device Center on your Windows Vista PC.

On Windows Mobile Device Center, you can do the following:

Click Mobile Device Settings to view and change

synchronization settings.

When you click Pictures, Music and Video > _ new

pictures/video clips are available for import, a wizard guides you to tag and transfer photos from your device to the Photo Gallery on your Windows Vista PC.

Click Pictures, Music and Video > Add media

to your device from Windows Media Player to synchronize music and video ﬁles using Windows Media™ Player. For more information, see “Using Windows Media™ Player” in Section 12.

Click File Management > Browse the contents

of your device to view documents and ﬁles from your device.

Note:

See Windows Mobile Device Center Help for more information.

Section 5: Synchronizing Information With Your Computer 69

5.3 Setting Up ActiveSync® on Windows XP®

The Software Installation CD that comes with your device contains Microsoft ActiveSync 4.5 or later. Follow the steps in this section to install and set up ActiveSync on Windows XP or other compatible Windows systems.

Note:

For a list of compatible Windows systems, please go to: http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx

Installing ActiveSync

1. Insert the Software Installation CD into the disc drive on your PC.

2. Click Setup and Installation.

3. Select the ActiveSync check box and click Install.

4. Read the license terms and click Accept.

5. When installation is complete, click Done.

6. On the Getting Started with Windows Mobile screen, click Close.

Setting Up Synchronization in ActiveSync

Follow the steps below to set up a synchronization partnership.

1. Connect your device to your PC. The Synchronization Setup Wizard automatically starts and guides you to create a synchronization partnership. Click Next to proceed.

2. To synchronize your device with your PC, clear the Synchronize directly with a server running Microsoft Exchange check box and then click Next.

3. Select the information types that you want to synchronize and then click Next.

4. Select or clear the Allow wireless data connections check box according to your preference.

5. Click Finish.

When you ﬁnish the wizard, ActiveSync synchronizes your device automatically. Notice that Outlook email and other information will appear on your device after synchronization.

70 Section 5: Synchronizing Information With Your Computer

5.4 Synchronizing With Your Computer

Connect and synchronize your device with your PC using the USB Sync cable or Bluetooth connection.

Starting and Stopping Synchronization

You can manually synchronize either from your device or PC.

From your device

1. Tap Start > Programs > ActiveSync.

2. Tap Sync. To end synchronization before it completes, tap Stop.

Tip:

To delete a partnership with one PC completely, tap Menu > Options, tap the computer name, and then tap Delete.

From Windows Mobile Device Center

1. Click Start > All Programs > Windows Mobile Device Center.

2. Click

completes, click .

at the lower left of the Windows Mobile Device Center. To end synchronization before it

From ActiveSync on your PC

When you connect your device to your PC, ActiveSync automatically opens on your PC and synchronizes.

To manually start synchronization, click .

To end synchronization before it completes, click .

Changing Which Information Is Synchronized

You can change the information types and the amount of information to synchronize for each type either on your device or your PC. Follow the steps below to change synchronization settings on your device.

Note:

1. In ActiveSync on the device, tap Menu > Options.

Before changing synchronization settings on your device, disconnect it from your PC.

2. Select the check box for any items you want to synchronize. If you cannot select a check box, you

might have to clear the check box for the same information type elsewhere in the list.

3. To change synchronization settings for an information type, for instance, E-mail, select it and

tap Settings. You can then set the download size limit, specify the time period of information to download, and more.

Some information types such as Favorites, Files and Media cannot be selected in ActiveSync Options on your device. You can only select or clear these items from your PC’s Windows Mobile Device Center or ActiveSync.

Notes:

A PC can have sync partnerships with many different Windows Mobile powered devices, but a device can have sync partnerships with at most two PCs only. To ensure that your device will synchronize properly with both PCs, set up the second PC using the same synchronization settings you used on the ﬁrst PC.

Outlook email can be synchronized with only one computer

Section 5: Synchronizing Information With Your Computer 71

Troubleshooting Sync Connection Problems

When the PC is connected to the Internet or a local network, in some cases the PC may disconnect the connection with your device in favor of the Internet or network connection.

If this happens, tap Start > Settings > Connections tab > USB to PC, and then clear the Enable advanced network functionality check box. This makes your PC utilize a serial USB connection with your device.

The USB to PC (

) icon appears on the Today Screen when a serial USB connection is used.

72 Section 5: Synchronizing Information With Your Computer

5.5 Synchronizing via Bluetooth

You can connect and synchronize your device with the PC using Bluetooth.

To synchronize with a computer via Bluetooth:

1. Set up Windows Mobile Device Center or ActiveSync on your PC to synchronize through Bluetooth. See

the program’s Help for instructions.

2. On your device, tap Start > Programs > ActiveSync.

3. Make sure that Bluetooth on both your device and the computer are turned on and set to visible

mode. For more information, see “Using Bluetooth” in Section 11.

4. Tap Menu > Connect via Bluetooth. Make sure the Bluetooth function of both your device and the

computer are turned on and set to visible mode.

5. If this is the ﬁrst time you have connected to this computer via Bluetooth, you must ﬁrst complete

the Bluetooth wizard on your device and set up a Bluetooth partnership between your device and the computer. For more information about creating a Bluetooth partnership, see “Bluetooth partnerships” in Section 11.

To preserve battery power, turn off Bluetooth when not in use.

Notes:

To connect and synchronize your device with a computer via Bluetooth, your computer must have built-in Bluetooth or an installed Bluetooth adapter or dongle.

Section 5: Synchronizing Information With Your Computer 73

5.6 Synchronizing Music and Videos

If you want to carry your music or other digital media along with you while you travel, set up Microsoft® Windows Media® Player on your computer to synchronize music and video with your device.

Other than selecting the Media information type to be synchronized, all media synchronization settings must be set in Windows Media Player. Before media can be synchronized, you must do the following:

Install Windows Media Player Version 11 on the PC. (Windows Media Player 11 works only in Windows XP or

later versions).

Connect your device to the PC with a USB Sync cable. If your device is currently connected using Bluetooth,

you must end that connection before media can be synchronized.

Set up a sync partnership between your device and your PC’s Windows Media Player.

For more information about using Windows Media Player on your device, see Section 12.

74 Section 5: Synchronizing Information With Your Computer

Section 6

Organizing Contacts, Appointments, Tasks, and Other Information

In This Section

6.1 Contacts

6.2 Calendar

6.3 Tasks

6.4 Notes

6.1 Contacts

Contacts is your address book and information storage for the people and businesses you communicate with. There

are two types of contacts that you can create on your device:

Outlook contacts. Contacts that are stored on your device, which can be created on your device or

synchronized with your PC or the Exchange Server. For each contact, you can store phone numbers, email addresses, instant messaging (IM) names, company and home addresses, and information such as a job title, birthday, and a lot more. You can also add a picture and assign a ringer to an Outlook contact.

Windows Live contacts. Contacts that you communicate with using Windows Live Messenger or MSN.

Just like Outlook contacts, you can also enter complete information for a Windows Live contact. For more information, see “Adding Windows Live Contacts” in Section 9.

Note:

You can only add Windows Live contacts after you have set up Windows Live on your device.

Adding New Contacts

To add a contact on your device:

1. Tap Contacts on the Today screen.

2. Tap New, and then enter the contact information.

3. In the File as ﬁeld, choose how you want the contact name to appear in the Contacts list.

4. To add a photo of the contact, tap Select a picture, and then select the picture ﬁle or tap Camera to

take a photo of the contact. This photo appears on the Phone screen when you receive a call from the contact.

5. To assign a ringer to the contact, tap the Ring tone ﬁeld, scroll through the list of tones, and then

select a desired tone.

6. When you are ﬁnished, tap OK.

If someone who is not in your list of contacts calls you or sends you a message, you can create a contact from Call History, or from the message by tapping Menu > Save to Contacts.

Tips:

To save a phone number that is contained in a message, tap the phone number, and then tap Menu > Save to Contacts.

In the list of contact information, you’ll see where you can add a picture or assign a ringer to a contact.

To change contact information:

1. Tap Contacts on the Today screen.

2. Tap the contact.

3. Tap Menu > Edit and enter the changes.

4. When you are ﬁnished, tap OK.

76 Section 6: Organizing Contacts, Appointments, Tasks, and Other Information

Organizing and Searching

To group similar contacts

You can group similar contacts for easier management by assigning them to categories.

1. Create a new Outlook contact, or select an existing Outlook contact to edit.

2. Tap Categories.

3. Select a preset category such as Business or Personal, or tap New to create your own category.

4. When ﬁnished, tap OK.

To view contacts by category, tap Menu > Filter, and then select the desired category.

Note:

If your Contacts list has been ﬁltered by a category, that category is automatically assigned when you create a new contact.

To work with the Contacts list:

There are several ways to use and customize the Contacts list. Here are a few tips:

1. Tap Contacts on the Today screen.

2. In the Contacts list, do any of the following:

In Name view, you can search for a contact by entering a name or number, or by using the

alphabetical index. To switch to Name view, tap Menu > View By > Name.

To see a summary of information about a contact, tap the contact. From there you can also make a

call or send a message. To see a list of available actions for a contact, tap and hold the contact. To see a list of contacts employed by a speciﬁc company, tap Menu > View By > Company. Then, tap

the company name.

To ﬁnd a contact on your device:

There are several ways to ﬁnd a contact in your Contacts list.

1. Tap Contacts on the Today screen.

2. If you are not in Name view, tap Menu > View By > Name.

3. Do one of the following:

Begin entering a name or phone number in the provided text box until the contact you want is

displayed. To show all contacts again, tap the text box and clear the text, or tap the arrow to the

right of the text box. Use the alphabetical index displayed at the top of the Contacts list. Filter the list by categories. In the Contacts list, tap Menu > Filter. Then tap a category you’ve

assigned to a contact. To show all contacts again, select All Contacts.

Sharing Contact Information

You can quickly send contact information to another mobile phone or device through Bluetooth beaming.

1. Tap Contacts on the Today screen, and then select a contact.

2. Tap Menu > Send Contact > Beam.

3. Select a device where to beam the contact to.

Note:

Before you can beam, make sure Bluetooth is turned on and set to visible mode on your device and the target mobile device. You can also beam contact information to your PC. For more information, see “Using Bluetooth” in Section 11.

Section 6: Organizing Contacts, Appointments, Tasks, and Other Information 77

6.2 Calendar

Use Calendar to schedule appointments, including meetings and other events. Your appointments for the day can be displayed on the Today screen. If you use Outlook on your PC, you can synchronize appointments between your device and PC. You can also set Calendar to remind you of appointments with a sound or ﬂashing light, for example.

You can look at your appointments in several different views (Day, Week, Month, Year, and Agenda). To see detailed appointment information in any view, tap the appointment.

Creating Appointments

To schedule an appointment:

1. Tap Calendar on the Today screen.

2. Tap Menu > New Appointment.

3. Enter a name for the appointment.

4. Do one of the following:

If it is a special occasion such as a birthday or a whole-day event, set the All Day option to Yes. If there is a time frame for the appointment, select the start and end dates and time.

5. Specify the type of category for your appointment, so that it can be grouped with other related appointments. Tap Categories, and then select a preset category (Business, Holiday, Personal, or Seasonal), or tap New to create your own category.

6. When you are ﬁnished, tap OK to return to the calendar.

All-day events do not occupy blocks of time in the calendar; instead, they appear in banners at the top

Notes:

Tip:

of the calendar.

To cancel an appointment, tap the appointment, and then tap Menu > Delete Appointment.

To have the time entered automatically in Day view, tap the time slot for the new appointment, and then tap Menu > New Appointment.

To set a default reminder for all new appointments:

You can have a reminder automatically turned on for all new appointments you schedule.

1. Tap Calendar on the Today screen.

2. Tap Menu > Tools > Options > Appointments tab.

3. Select the Set reminders for new items check box.

4. Set the time you want to be alerted.

5. Tap OK to return to the calendar.

78 Section 6: Organizing Contacts, Appointments, Tasks, and Other Information

Viewing Appointments

By default, Calendar displays appointments in Agenda view. You can also look at your appointments in Day, Week, Month, and Year views.

The highlighted hours here indicate the time of your appointments.

Tap to view appointment details.

To see detailed appointment information in any view, tap the appointment.

To view appointments by category, tap Menu > Filter, and then select the desired category.

To change the default view that Calendar uses to display appointments, tap Menu > Tools > Options >

General tab. Tap the Start in box, and then choose the calendar view.

When in Month view, you will see the following indicators:

Indicates that there is a conflict with another appointment.

Morning appointment Afternoon or evening appointment All-day event Both morning and afternoon/evening appointments

Sending Appointments

To send a meeting request:

Use Calendar to schedule meetings via email with contacts who use Outlook or Outlook Mobile.

1. Tap Calendar on the Today screen.

2. Schedule a new appointment, or open an existing one and tap Menu > Edit.

3. Tap Attendees, tap Add Required Attendee or Add Optional Attendee, and add the contacts you want

to invite.

You can specify if an attendee is required or optional only if your device is connected to a Microsoft

Exchange 2007 server. Otherwise, all attendees are designated as required. For more information, see Section 8.

4. When have ﬁnished adding attendees, tap Done.

5. Tap OK to send.

Tip:

To choose the email account to use for sending meeting requests, tap Menu > Tools > Options > Appointments tab. Tap the Send meeting requests via box and choose to send via your Outlook Email,

POP3/IMAP4 or Windows Live account.

Notes:

If you’re sending the meeting request using your Outlook Email account, it will be sent to the attendees the next time you synchronize your device with your PC or Exchange Server.

When attendees accept your meeting request, the meeting is automatically added to their schedules. When their responses are sent back to you, your calendar is updated as well.

Section 6: Organizing Contacts, Appointments, Tasks, and Other Information 79

6.3 Tasks

Use Tasks to keep track of things you need to do. A task can occur once or repeatedly (recurring). You can set reminders for your tasks and you can organize them using categories.

Your tasks are displayed in a task list. Overdue tasks are displayed in red.

To create a task:

1. Tap Start > Programs > Tasks.

2. Tap New, enter a subject for the task, and ﬁll in information such as start and due dates and priority.

3. Specify the type of category for your task, so that it can be grouped with other related tasks. Tap Categories, and then select a preset category (Business, Holiday, Personal, or Seasonal), or tap New to

create your own category.

4. When you are ﬁnished, tap OK.

Tip:

You can easily create a short, to-do type of task. Simply tap the Tap here to add a new task box, enter a subject, and press ENTER. If the task entry box is not available, tap Menu > Options and select the

Show Tasks entry bar check box.

To change the priority of a task:

Before you can sort tasks by priority, you need to specify a priority level for each task.

1. Tap Start > Programs > Tasks.

2. Tap the task for which you want to change the priority.

3. Tap Edit, and select a priority level in the Priority box.

4. Tap OK to return to the task list.

Note:

All new tasks are assigned a Normal priority by default.

To set a default reminder for all new tasks:

You can have a reminder automatically turned on for all new tasks you create.

1. Tap Start > Programs > Tasks.

2. Tap Menu > Options.

3. Select the Set reminders for new items check box.

4. Tap OK to return to the task list.

Note:

The new tasks must have due dates set in order for the reminder to take effect.

To show start and due dates in the task list:

1. Tap Start > Programs > Tasks.

2. Tap Menu > Options.

3. Select the Show start and due dates check box.

4. Tap OK.

80 Section 6: Organizing Contacts, Appointments, Tasks, and Other Information

To locate a task:

When your task list is lengthy, you can display a subset of the tasks or sort the list to quickly ﬁnd a speciﬁc task.

1. Tap Start > Programs > Tasks.

2. In the task list, do one of the following:

Sort the list. Tap Menu > Sort by, and tap a sort option.

Filter the list by category. Tap Menu > Filter, and tap the category you want displayed.

Tap one of these categories

Tip:

To ﬁlter your tasks further, tap Menu > Filter > Active Tasks or Completed Tasks.

Section 6: Organizing Contacts, Appointments, Tasks, and Other Information 81

6.4 Notes

Notes helps you to quickly capture thoughts, questions, reminders, to-do lists, and meeting notes. You can create

handwritten and typed notes, record voice notes, convert handwritten notes to text for easy readability, and send notes to others.

Entering Information in Notes

There are several ways to enter information in a note. You can enter typed text by using the onscreen keyboard or handwriting recognition software. You can also use the stylus to write or draw directly on the screen.

To set the default input mode for Notes:

If you frequently add drawings to your notes, you may ﬁnd it helpful to set Writing as the default input mode. If you prefer typed text, select Typing.

1. On your device, tap Start > Notes.

2. In the note list, tap Menu > Options.

3. In the Default mode box, tap one of the following:

Writing if you want to draw or enter handwritten text in a note.

Typing if you want to create a typed note.

4. Tap OK.

To create a note:

1. Tap Start > Notes.

2. In the note list, tap New.

3. Tap the Input Selector arrow to select the input method you want, and enter your text.

4. If the Input Selector arrow is not displayed, tap the Input Panel icon.

5. When you are ﬁnished, tap OK to return to the note list.

Note:

To select handwritten text, tap and hold near the text. As soon as dots appear, and before they form a complete circle, quickly drag across the text. (If a letter crosses three ruled lines, it is treated as a drawing rather than text.)

To draw in a note:

1. Tap Start > Notes.

2. In the note list, tap New.

3. Draw on the screen, crossing at least three ruled lines. (A selection box

labeled

4. When you are ﬁnished, tap OK to return to the note list.

Drawing appears around your drawing.)

Note:

82 Section 6: Organizing Contacts, Appointments, Tasks, and Other Information

To select a drawing (for example, to copy or delete it), tap and hold the drawing brieﬂy. When you lift the stylus, the drawing is selected.

Drawing on the screen

Recording Voice Notes

You can create a stand-alone recording (voice note) or you can add a recording to a note.

To create a voice note:

1. Tap Start > Notes.

From the note list, you can directly record a voice note. If you want to embed a recording into a note, create or open a note ﬁrst.

2. If you do not see the Recording toolbar, tap Menu > View Recording Toolbar.

3. Tap the record icon (

4. Hold your device’s microphone near your mouth or other source of sound.

5. Tap the stop icon (

6. If you are adding a recording to a note, tap OK to return to the note list when ﬁnished.

7. If you are recording in an open note, an icon will appear in the note.

8. If you are creating a stand-alone recording, the recording will appear in the note list.

Tip:

To quickly create a recording, press and hold the Voice Command Key, and then you can begin to record after a beep sound. Release the button when you are ﬁnished.

) to begin recording.

) when ﬁnished recording.

To change recording formats:

1. Tap Start > Settings > Personal tab > Input.

2. Tap the Options tab, and in the Voice recording format list, tap the format you want.

3. Tap OK.

Note:

You can also change recording formats from within Notes. In the note list, tap Menu > Options > Global Input Options link (at the bottom of the page), and then tap the Options tab.

Section 6: Organizing Contacts, Appointments, Tasks, and Other Information 83

Section 7

Exchanging Messages

In This Section

7.1 Messaging

7.2 Text Messages

7.3 Setting Up Email Accounts

7.4 Using Email

7.1 Messaging

Messaging is where your text (SMS) and email messages are located. When you receive new messages, you can

open them from the Today screen. Simply tap the type of message that you want to open.

New message(s)

To select a messaging account:



Tap Start > Programs > Messaging. The Account

Selection screen then appears where you can select an account.

—or—



From within one account’s message list (for example,

Text Messages), tap Menu > Go To to switch to another messaging account.

To conﬁgure message account settings:



Tap Menu > Options on the Account Selection screen.

—or—



Tap Menu > Tools > Options while you’re in a message list.

Account Selection screen

86 Section 7: Exchanging Messages

7.2 Text Messages

Send short text messages (SMS) up to 160 characters long to other mobile phones. For quicker and easier typing, use the sliding keyboard to enter your message.

Sending Text Messages

To compose and send a text message

1. Tap Start > Programs > Messaging.

2. Tap Text Messages on the Account Selection screen.

3. Tap Menu > New.

4. Enter the mobile phone number of one or more recipients, separating them with a semicolon. To access mobile phone numbers from Contacts, tap To.

5. Enter your message.

To quickly add common messages, tap Menu > My Text and tap a desired message. To check the spelling, tap Menu > Spell Check.

6. Tap Send.

To enter symbols, tap 123 using the onscreen keyboard.

To set the priority, tap Menu > Message Options.

If you are working ofﬂine, email messages are moved to the Outbox folder and will be sent the next

Tips:

time you connect. If you want to know when a text message is received, before sending the message that you are

composing, tap Menu > Message Options, and then select the Request message delivery notiﬁcation check box. To always receive a delivery notiﬁcation, tap Menu > Tools > Options in the text message list, tap Text Messages, and then select the Request delivery notiﬁcations check box.

Receiving Text Messages

Text messages are automatically received when the phone function is turned on. When the phone is turned off, text messages are held by your wireless service provider until the next time the phone is turned on.

Section 7: Exchanging Messages 87

Threaded SMS

Text messages that are sent to and received from a contact (or number) are grouped as a single thread in your inbox. Threaded SMS lets you see exchanged messages (similar to a chat program) with a contact on the screen.

To reply to a text message:

1. In the Text Messages Inbox, tap a message thread to open it.

2. At the bottom of the screen, type your reply message and then tap Send.

Type your message here

To delete a message in the thread:

1. In the Text Messages Inbox, tap the message to open it.

2. Select the message in the thread you want to delete.

3. Tap Menu > Delete.

88 Section 7: Exchanging Messages

7.3 Setting Up Email Accounts

Types of Email Accounts

Before you can send and receive email, you need to set up your email account on your device. You can set up the following types of email accounts on your device:

Outlook email that you synchronize with your PC or your company’s Exchange Server

Email account that you have from an Internet Service Provider (ISP)

Work account that you access using a VPN connection

Other Web-based email accounts such as Gmail®, Yahoo!® Mail Plus, etc.

E-mail Setup Wizard

Windows Mobile’s E-mail Setup wizard walks you through the process of setting up your email account. It has an Auto Setup feature which can automatically set up your email account based on the email address and password that you enter, if your email provider settings are preconﬁgured on your device. If the settings are not found on your device, Auto Setup then attempts to retrieve the settings online for which you may be charged when your device connects to the Internet and downloads them. If it cannot ﬁnd the email settings online, you need to enter them manually.

Note:

For more information about setting up your company Outlook email account, see Section 8.

To set up a POP3 or an IMAP4 email account:

Set up a POP3 or an IMAP4 email account on your device if you have an email account from an Internet service provider (ISP) or other email provider, or a Web-based account such as Gmail or Yahoo! Mail Plus. You can also add a work account that you access using a VPN server connection as a POP3 or an IMAP4 account.

1. Tap Start > Programs > Messaging.

2. Tap Setup E-mail on the Account Selection screen.

3. Enter the E-mail address and Password for the email account and select the Save password option. Tap Next.

4. If email provider settings are found preconﬁgured on your device, the Email Setup wizard shows a successful message. Tap Next.

If the settings are not found on your device, select the Try to get e-mail settings automatically from

the Internet checkbox to ﬁnd and download email server settings from the Internet and then tap Next.

5. Enter Your name and the Account display name and then tap Next.

Note:

If the Email Setup wizard was unsuccessful in ﬁnding and downloading settings from the Internet, select Internet e-mail from the Your e-mail provider list on the next screen. You will be asked to enter

email server settings. See “To specify email server settings” for details.

6. In the Automatic Send/Receive list, choose how frequent you want email messages to be automatically sent and downloaded on your device.

Note:

7. Tap Finish.

Tap Review all download settings to select download options, set the email format as HTML or plain text, and more. For more information, see “To customize download and format settings.”

Section 7: Exchanging Messages 89

To specify email server settings:

If Auto Setup is unsuccessful, contact your ISP or email provider for the Incoming mail server and Outgoing mail server settings so you can enter them on your device.

Other options that you can select include the following:

Select the Outgoing server requires authentication check box, if required by your provider.

If the outgoing email server requires a different user name and password for sending email, clear the

Use the same user name and password for sending e-mail check box. You will prompted to enter this information.

Tap Advanced Server Settings, and then select the Require SSL check boxes if your email provider

uses an SSL connection for more secured email. From the Network connection list, select the data connection that you use for connecting to the Internet.

To customize download and format settings:

Before you tap Finish when setting up your POP3 or IMAP4 email account, you can tap Review all download settings to choose download options, message format, and other settings.

Options

Automatic Send/Receive You can select a time interval for connecting to the Internet automatically to send

Download messages Set the number of days of messages that you want to be downloaded to your

Send/receive when I click Send By default, messages are immediately delivered when you tap Send. If you prefer

Use automatic send/receive schedule when roaming

When deleting messages Choose whether to delete messages from the mail server when you delete them

Message format Select HTML or Plain Text.

Message download limit Select the email download size. If you have large volumes of email, use a lower

Description

and receive messages.

device.

to save outgoing messages to the Outbox folder first, clear the check box. (In this case, you will need to manually send messages by tapping Menu > Send/Receive).

This allows your device to data roam when there is a set time interval for connecting to the Internet automatically. Since this may result in higher connection costs, you may want to leave the check box cleared.

on your device.

size or select to download headers only.

Set up a custom domain email

When you are using an email domain name that is hosted by a different email provider (for example, your email address may be Benjamin@startup.com but Email.com hosts the email account and provides email services), you can clear the Try to get e-mail settings automatically from the Internet option and then select the Custom Domain option in the E-mail Setup wizard to set up your email account on your device.

90 Section 7: Exchanging Messages

7.4 Using Email

After setting up email accounts on your device, you can start sending and receiving email messages.

Creating and Sending Messages

To compose and send a message:

1. Tap Start > Programs > Messaging, and then select an email account.

2. Tap New.

3. Enter the email address of one or more recipients, separating them with a semicolon. To access addresses from Contacts, tap To.

4. Enter your message. To quickly add common messages, tap Menu > My Text and tap a desired

message.

5. To check the spelling, tap Menu > Spell Check.

6. Tap Send.

To enter symbols, tap 123 using the on-screen keyboard. To access more symbols, use the Symbol Pad. See Section 2 for details.

Tips:

To set the priority, tap Menu > Message Options.

If you are working ofﬂine, email messages are moved to the Outbox folder and will be sent the next time you connect.

To add an attachment to a message:

1. In a new message, tap Menu > Insert and tap the item you want to attach: Picture, Voice Note, or File.

2. Select the ﬁle you want to attach, or record a voice note.

Filtering the Inbox Message List

When the Inbox on your device is full of messages, it may be hard to browse and locate a desired message. You can ﬁlter your Inbox to only display the messages that contain a particular sender or subject you are searching for.

To ﬁlter your Inbox:



Enter the sender name or email subject you want to look for

using the on-screen keyboard. As you tap keys, the message list narrows down to the conditions you have set.

For example, tapping “S” and then “A” narrows the list to only the email messages that contain sender names and email subjects that start with “SA.”

Section 7: Exchanging Messages 91

Viewing and Replying to Messages

To read an incoming message:

By default, only the ﬁrst few kilobytes of a message are shown when you open an incoming message. To read the whole message, do one of the following:



In the message list, select a message and then tap Menu > Download Message.

—or—



Open a message. Scroll down to the end of the message and then tap Get the rest of this message.

The message will be downloaded the next time you tap Menu > Send/Receive to send and receive email.

If your company is running Microsoft Exchange Server 2007, the message downloads immediately, without waiting until the next time you synchronize. For more information about working with

Notes:

To download an attachment:

An attachment appears below the subject of the message. Tapping the attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive email.

company email, see Section 8.

The size column in the message list displays the local size and server size of a message. Even when an entire message has been downloaded, these numbers may differ because the size of a message can vary between the server and the device.

If there are multiple attachments in the message, all attachments are downloaded. For information about setting your device to automatically download ﬁle attachments, see

Notes:

“Customizing Email Settings.”

If your company is running Microsoft Exchange Server 2007, the attachment downloads immediately, without waiting until the next time you synchronize. For more information about working with company email, see Section 8.

To reply to or forward a message:

1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.

2. Enter your response. To quickly add common messages, tap Menu > My Text and tap a desired

message.

3. To check the spelling, tap Menu > Spell Check.

4. Tap Send.

To see more header information, scroll up. To always include the original message, from the list view, tap Menu > Tools > Options > Message tab,

Tips:

and select the When replying to e-mail, include body check box.

In the Outlook Email account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.

92 Section 7: Exchanging Messages

To view and reply to email formatted in HTML:

You can receive, view and reply to HTML email from any type of email account. The HTML format is retained, without layout shifting or resizing.

Note:

1. Set the message format to HTML. To ﬁnd out how to set the message format, see “Customizing Email

2. Tap Start > Programs > Messaging, select your email account, and open an HTML email that you

3. Tap the Tap to scroll right option to be able to scroll sideways and get a complete horizontal view of

4. Tap Get the rest of this message that’s shown at the bottom of the message to download and view

5. If the email message does not download immediately, tap Menu > Send/Receive.

6. If images do not immediately appear on the message, tap Internet pictures blocked, and then tap

7. Tap Menu and choose whether to reply to the sender(s) or forward the message.

8. Enter your response and then tap Send.

Tip:

HTML email support in Outlook Mobile is available only if your company is using Microsoft Exchange Server 2007.

Settings.”

received.

the message.

the whole message.

Download Internet pictures.

Email can contain hyperlinks to Web pages.

Synchronize Emails

Synchronizing emails ensures that new emails are downloaded to the device Inbox folder, emails in the Outbox folder are sent, and emails deleted from the server are removed from your device. The manner in which you synchronize emails depends on the type of email account you have.

To automatically synchronize an Outlook email account:

1. Connect your device to your computer through USB or Bluetooth. Otherwise, connect through a data

connection if you are synchronizing Outlook email with the Exchange Server.

2. Synchronization automatically begins, and your device sends and receives Outlook email.

To manually synchronize your Outlook or Internet email account:

1. Select your Internet email account.

2. Tap Menu > Send/Receive.

Customizing Email Settings

To change the download size and format for Outlook email:

1. Disconnect your device from the computer.

2. Tap Start > Programs > ActiveSync.

3. Tap Menu > Options, select E-mail, and then tap Settings.

Section 7: Exchanging Messages 93

4. On the E-mail Sync Options screen:

Under Download size limit, select the desired email size.

Under Message format, select HTML or Plain text.

5. Close ActiveSync and reconnect your device to the computer.

To change the download size and format for POP3/IMAP4 email:

1. Tap Menu > Options on the Account Selection screen, or tap Menu > Tools > Options while you’re in a

message list.

2. Tap your email account.

3. Tap Download Size Settings.

Under Download size limit, select the desired email size.

Under Message format, select HTML or Plain text.

4. Tap Done.

To exclude your email address when replying to all:

When you reply to all the recipients of an email message, your own email address will also be added to the recipient list. You can customize ActiveSync so that your email address will be excluded from the recipient list.

1. In ActiveSync on your device, tap Menu > Options.

2. Select the E-mail information type and tap Settings.

3. Tap Advanced:

4. In the My e-mail addresses text box, enter your email address.

5. Tap OK.

To automatically receive attachments with Outlook email messages:

1. Tap Start > Programs > ActiveSync.

2. Tap Menu > Options.

3. Tap E-mail > Settings, and then select Include ﬁle attachments.

To automatically receive attachments with IMAP4 email messages:

1. Tap Start > Programs > Messaging.

2. Tap Menu > Options.

3. Tap the name of your IMAP4 account.

4. Tap Download Size Settings.

5. In Download attachments, select a download size or select All attachments.

6. Tap Done.

To store attachments on a storage card:

1. Tap Start > Programs > Messaging.

2. Tap Menu > Tools > Options > Storage tab.

3. Select the Store attachments on storage card check box.

94 Section 7: Exchanging Messages

Section 8

Working With Company Email and Meeting Appointments

In This Section

8.1 Synchronizing Your Device with the Exchange Server

8.2 Working With Company Email

8.3 Managing Meeting Requests

8.4 Finding Contacts in the Company Directory

8.5 Email Security

8.1 Synchronizing Your Device with the Exchange Server

To keep up-to-date with your company email and meeting schedules while you’re out of the ofﬁce, you can connect your device to the Internet wirelessly and synchronize this information with your company’s Exchange Server. You can also access your company address book anytime. Your company must have a mail server that is running Microsoft Exchange Server with Exchange ActiveSync.

Setting Up an Exchange Server Connection

Before you can start to synchronize with or access information from the Exchange Server, you need to set up an Exchange Server connection on your device. You need to get the following information from your network administrator and enter it on your device:

Exchange Server name (must be the Outlook Web Access server name)

Domain name

User name and password that you use at work

If you have not synchronized your device with your PC, follow these steps to set up an Exchange Server connection.

1. Tap Start > Programs > Messaging > Setup E-mail.

2. Enter the E-mail address and Password for the email account and select the Save password option. Tap Next.

3. Clear the Try to get e-mail settings automatically from the Internet option and tap Next.

4. In Your e-mail provider, select Exchange server and tap Next.

5. Tap Next again.

6. Select the Attempt to detect Exchange Server Settings automatically option and tap Next.

7. Enter the Domain name and tap Next.

8. In Server address, enter the Exchange Server address and tap Next.

9. Select the items that you want to sync with the Exchange Server.

10. Tap Finish.

To change synchronization settings of an information item, for example, E-mail, select the item, then

Tips:

Notes:

tap Settings.

To change the rules for resolving synchronization conﬂicts, tap Menu > Advanced.

If you synchronized emails with your computer before, open ActiveSync on your device, then tap Menu > Add Server Source to set up an Exchange Server connection. When prompted to select information types for synchronization, you must ﬁrst clear the E-mail check box under the Windows PC item before you can select E-mail under Exchange Server.

To change Exchange Server settings, open ActiveSync on your device, then tap Menu > Conﬁgure Server.

96 Section 8: Working With Company Email and Meeting Appointments

Starting Synchronization

Before you start synchronizing with the Exchange Server, make sure your device has been set up with a data connection to the Internet so that you can synchronize wirelessly. For more information about connections, see Section 11.

After you ﬁnish setting up an Exchange Server connection, your device automatically starts synchronization.

You can manually start synchronization anytime by tapping Sync in ActiveSync.

Note:

If you connect your device to your ofﬁce computer via a USB or Bluetooth connection, you can use this connection to the PC to “pass through” to the network and download Outlook email and other information to your device.

Section 8: Working With Company Email and Meeting Appointments 97

8.2

Your device gives you instant access to your company email and lets you manage your messages more easily. Direct Push, Fetch Mail, Remote email search, and email ﬂags are just some of the tools you can use to manage your email.

Working With Company Email

Note:

Some messaging features depend on the Microsoft Exchange Server version used in your company. Please check with your network administrator for the availability of these features.

Automatic Synchronization Through Direct Push

Direct Push technology (push email feature) enables you to receive new email on your device as soon as it

arrives in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar appointments, and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a data connection on your device.

You need to perform a full synchronization between your device and the Exchange Server ﬁrst before Direct Push can be enabled.

Note:

To enable Direct Push via Comm Manager:

1. On the Today screen, tap the Comm Manager icon ( ).

2. On the Comm Manager screen, tap the Direct Push button

The button will turn to ; this indicates that you will receive email messages as they arrive.

The Direct Push feature works for your device only if your company is using Microsoft Exchange Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version.

When the button is in the

state, you need to manually retrieve your email messages.

To enable Direct Push via ActiveSync:

1. In ActiveSync on your device, tap Menu > Schedule.

2. Select As items arrive in the Peak times and Off-peak times boxes.

Note:

When the dial-up and Wi-Fi connections are turned on at the same time, the Direct Push feature will always go through the dial-up connection, for which you will be charged for airtime minutes.

98 Section 8: Working With Company Email and Meeting Appointments

Scheduled Synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook email and information. Set how often to synchronize during peak times (which usually refer to your working hours) when email volume is high, as well as off-peak times when email volume is low.

1. In ActiveSync on your device, tap Menu > Schedule.

2. Select a shorter time interval in the Peak times box to check for email messages more often during peak

times.

3. Select a longer interval in the Off-peak times box to check for email messages less often during off-peak times.

Tip:

To set the days and hours that make up your peak and off-peak times, tap Adjust peak times to ﬁt your schedule.

Instant Download Through Fetch Mail

The Fetch Mail feature downloads an entire email message immediately without the need for you to perform a full Send/Receive action. This limits the download to just the email message that you want and helps save data cost.

Note:

1. Tap Start > Programs > Messaging > Outlook E-mail.

2. Tap an email message to open it.

3. By default, only the ﬁrst few kilobytes of the message are shown. To download the whole message, scroll to the bottom of the message, and then tap Get the rest of this message.

4. A “Downloading message” notice appears. Wait for the remainder of the message body to be

downloaded.

Tip:

Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or higher.

For information about changing email sync options such as the initial download size limit for email, see “Customizing Email Settings” in Section 7.

Searching for Email on the Exchange Server

You can access messages that are not available on your device by searching your Microsoft Exchange Server mailbox. The search results will be downloaded and displayed in a Search Results folder.

Note:

1. Tap Start > Programs > Messaging > Outlook E-mail.

2. Tap Menu > Tools > Search Server.

3. In the Look for text box, enter the search keyword.

4. Choose the date range for messages to search.

5. From the Look in list, choose whether to search from your inbox

or outbox only or to search all folders.

6. Tap Search.

Your company must be using Microsoft Exchange Server 2007 or higher.

Section 8: Working With Company Email and Meeting Appointments 99

Flagging Your Messages

Flags serve as reminders to yourself to follow up on important issues or requests that are indicated in the messages. Flagging messages, which has been a useful feature on desktop Outlook Email, can also be done in Outlook Mobile on your device. You can ﬂag received messages on your device.

Note:

Flags are enabled only if email messages are synchronized with Microsoft Exchange Server 2007 or higher. Flags are disabled or hidden if email messages are synchronized with earlier versions of Microsoft Exchange Server.

To ﬂag or unﬂag a message:

1. Tap Start > Programs > Messaging > Outlook E-mail.

2. Select a message, or open a message.

3. Tap Menu > Follow Up and select one of the following options:

Set Flag. Mark the message with a red ﬂag to indicate that it

needs follow-up action.

Complete Flag. Mark the message with a check mark to

indicate that the issue or request in the email is already completed.

Clear Flag. Remove the ﬂag to unmark the message.

Note:

Email message reminders are displayed on your device if the messages are ﬂagged with reminders and synchronized from the Exchange Server.

Out-of-Ofﬁce Auto-reply

Outlook Mobile allows you to retrieve and change your out-of-ofﬁce status. Just like desktop Outlook Email, Outlook Mobile automatically sends an auto-reply message when you’re not available.

To send out-of-ofﬁce auto-reply messages:

1. Tap Start > Programs > Messaging > Outlook E-mail.

2. Tap Menu > Tools > Out of Ofﬁce.

3. From the I am currently list, select Out of the Ofﬁce.

4. Enter your auto-reply message and then tap Done.

100 Section 8: Working With Company Email and Meeting Appointments

Viewing a Document Linked to an Email Message

When you receive an email message that contains a link to a document such as a PDF or Microsoft Ofﬁce document located on SharePoint or an internal ﬁle server, you can view the document on your device.

Note:

1. Tap Start > Programs > Messaging.

2. Select an email account, and then open a message with a link to a SharePoint document.

3. Tap the link to open and view the document.

You can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or internal ﬁle servers.

Section 8: Working With Company Email and Meeting Appointments 101

8.3 Managing Meeting Requests

When you schedule and send meeting requests from your device, you can invite attendees to your meeting and check their status to know about their availability.

When you receive a meeting request, you can reply by accepting or declining the request. The meeting request also clearly indicates whether or not there are conﬂicting or adjacent meetings.

Note:

Your company must be using Microsoft Exchange Server 2007 or higher.

To reply to a meeting request:

1. When you receive a meeting request, a notiﬁcation will be displayed on the Today screen. Open the

request.

2. Tap Accept to reply and accept the meeting request, or tap Menu > Decline if you cannot attend the

meeting.

Before responding, you can check your availability during the time of the requested meeting by

Tips:

3. Choose whether to edit your response email before sending and then tap OK.

tapping View your calendar.

If the time of the meeting conﬂicts with your other appointments, a “Scheduling Conﬂict” notice appears at the top of the email.

4. If you accepted the meeting request, it will automatically be added as an appointment in Calendar on

your device.

To view the list of meeting participants:

1. Tap Calendar on the Today screen.

2. Tap a meeting request that you previously sent, and then tap Attendees. The list of required and

optional attendees will be listed.

For information about creating a meeting request, see “To send a meeting request” in Section 6.

If you select a meeting that you have organized, the list shows who has accepted or declined the

Tips:

102 Section 8: Working With Company Email and Meeting Appointments

meeting.

To view an attendee’s contact information, tap the attendee’s name. If the attendee is included in your Contacts list, you will see the contact information immediately. If the attendee is not in your Contacts list, tap Company Directory to view the contact information.

HTC SPRINT MOGUL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Section 1

Getting Started

1.1 Setting Up Service

1.2 Your Device

1.3 Battery Information

1.4 Starting Up

1.5 The Today Screen

1.6 Programs

1.7 Settings

Section 2

Entering and Searching Information

2.1 Using the Hardware Keyboard

2.2 Entering Information

2.3 Using the Onscreen Keyboard

2.4 Using Letter Recognizer

2.5 Using Block Recognizer

2.6 Using Transcriber

2.7 Using Symbol Pad

2.8 Using Notes to Draw, Write, and Record Voice Notes

2.9 Searching Information

Section 3

Using Phone Features

3.1 Using the Phone

3.2 Making a Call

3.3 Receiving a Call

3.4 Smart Dialing

3.5 Using Call Forwarding

3.6 In-Call Options

3.7 Additional Dialing Information

3.8 Phone Settings

3.9 Setting Additional Service Options

3.10 Voice and Data Roaming

3.11 Customizing Plus Code Dialing

Section 4

Setting Up Your Device

4.1 Basic Settings

4.2 Personalizing the Today Screen

4.3 Protecting Your Device

4.4 Other Settings

Section 5

Synchronizing Information With Your Computer

5.1 About Synchronization

5.2 Setting Up Windows Mobile® Device Center on Windows Vista™

5.3 Setting Up ActiveSync® on Windows XP®

5.4 Synchronizing With Your Computer

5.5 Synchronizing via Bluetooth

5.6 Synchronizing Music and Videos

Section 6

Organizing Contacts, Appointments, Tasks, and Other Information

6.1 Contacts

6.2 Calendar

6.3 Tasks

6.4 Notes

Section 7

Exchanging Messages

7.1 Messaging

7.2 Text Messages

7.3 Setting Up Email Accounts

7.4 Using Email

Section 8

Working With Company Email and Meeting Appointments

8.1 Synchronizing Your Device with the Exchange Server

Working With Company Email

8.3 Managing Meeting Requests