HTC RAPH500 User Manual

HTC Touch Pro
User Manual
2 
Please Read Before Proceeding
THE BATTERY IS NOT CHARGED WHEN YOU TAKE IT OUT OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE DEVICE IS CHARGING.
YOUR WARRANTY IS INVALIDATED IF YOU OPEN OR TAMPER WITH THE DEVICE’S OUTER CASING.
Some countries require full disclosure of recorded telephone conversations, and stipulate that you must  inform the person with whom you are speaking that the conversation is being recorded. Always obey the  relevant laws and regulations of your country when using the recording feature of your PDA Phone.
INTELLECTUAL PROPERTY RIGHT INFORMATION
Copyright © 2008 HTC Corporation. All Rights Reserved.
HTC, the HTC logo, HTC Innovation, ExtUSB, TouchFLO, Touch Pro and HTC Care are trademarks and/or service  marks of HTC Corporation.
Microsoft, MS-DOS, Windows, Windows NT, Windows Server, Windows Mobile, Windows XP, Windows Vista,  ActiveSync, Windows Mobile Device Center, Internet Explorer, MSN, Hotmail, Windows Live, Outlook, Excel,  PowerPoint, Word, OneNote and Windows Media are either registered trademarks or trademarks of Microsoft  Corporation in the United States and/or other countries.
Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.
Copyright © 2008, Adobe Systems Incorporated. All Rights Reserved.
microSD is a trademark of SD Card Association.
Opera® Mobile from Opera Software ASA. Copyright 1995-2008 Opera Software ASA. All Rights Reserved.
Google is a registered trademark of Google, Inc. in the United States and other countries.
Copyright © 2001-2008, Spb Software House. All Rights Reserved.
Copyright © 2008, Esmertec AG. All Rights Reserved.
Copyright © 2003-2008, ArcSoft, Inc. and its licensors. All Rights Reserved. ArcSoft and the ArcSoft logo are  registered trademarks of ArcSoft, Inc. in the United States and/or other countries.
Copyright © 2004-2008, Ilium Software, Inc. All Rights Reserved.
All other company, product and service names mentioned herein are trademarks, registered trademarks or  service marks of their respective owners.
HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or  consequential damages resulting from furnishing this material. The information is provided “as is” without  warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content  of this document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or  mechanical, including photocopying, recording or storing in a retrieval system, or translated into any  language in any form without prior written permission of HTC.
Disclaimers
THE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTY  OR TECHNICAL SUPPORT OF ANY KIND FROM HTC. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE  LAW, HTC AND ITS AFFILIATES expressly disclaim any and all representations and warranties, express or  implied, arising by law or otherwise, regarding the Weather Information, Data, Documentation, or any other  Products and services, including without limitation any express or implied warranty of merchantability,  express or implied warranty of fitness for a particular purpose, non-infringement, quality, accuracy,  completeness, effectiveness, reliability, usefulness, that the Weather Information, Data and/or Documentation  will be error-free, or implied warranties arising from course of dealing or course of performance.
Without limiting the foregoing, it is further understood that HTC and its Providers are not responsible for Your  use or misuse of the Weather Information, Data and/or Documentation or the results from such use. HTC and  its Providers make no express or implied warranties, guarantees or affirmations that weather information  will occur or has occurred as the reports, forecasts, data, or information state, represent or depict and it shall  have no responsibility or liability whatsoever to any person or entity, parties and non-parties alike, for any  inconsistency, inaccuracy, or omission for weather or events predicted or depicted, reported, occurring or  occurred. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE THAT THE WEATHER  INFORMATION, DATA AND/OR DOCUMENTATION MAY INCLUDE INACCURACIES AND YOU WILL USE COMMON  SENSE AND FOLLOW STANDARD SAFETY PRECAUTIONS IN CONNECTION WITH THE USE OF THE WEATHER  INFORMATION, DATA OR DOCUMENTATION. 
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Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HTC OR ITS PROVIDERS  BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR  PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF  REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS  ARISING OUT OF, OR RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE OR NONPERFORMANCE  OF OBLIGATIONS, OR USE OF THE WEATHER INFORMATION, DATA OR DOCUMENTATION HEREUNDER  REGARDLESS OF THE FORESEEABILITY THEREOF. 
Important Health Information and Safety Precautions
When using this product, the safety precautions below must be taken to avoid possible legal liabilities and  damages.
Retain and follow all product safety and operating instructions. Observe all warnings in the operating  instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following  precautions.
ELECTRICAL SAFETY
This product is intended for use when supplied with power from the designated battery or power supply unit.  Other usage may be dangerous and will invalidate any approval given to this product.
SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION
CAUTION: Connecting to an improperly grounded equipment can result in an electric shock to your device.
This product equipped with a USB Cable for connecting with desktop or notebook computer. Be sure your  computer is properly grounded (earthed) before connecting this product to the computer. The power supply  cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The  plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with  all local codes and ordinances.
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SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT
Use the correct external power source
A product should be operated only from the type of power source indicated on the electrical ratings  label. If you are not sure of the type of power source required, consult your authorized service provider  or local power company. For a product that operates from battery power or other sources, refer to the  operating instructions that are included with the product.
Handle battery packs carefully
This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled  improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture,  short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures  higher than 60˚C (140˚F).
WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not 
disassemble, crush, puncture, short external contacts, expose to temperature above  60° C (140° F), or  dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries  according to the local regulations or reference guide supplied with your product.
Take extra precautions
Keep the battery or device dry and away from water or any liquid as it may cause a short circuit. 
Keep metal objects away so they don’t come in contact with the battery or its connectors as it may 
lead to short circuit during operation. 
The phone should be only connected to products that bear the USB-IF logo or have completed the 
USB-IF compliance program.
Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust 
on its casing, overheats, or emits a foul odor. 
Always keep the battery out of the reach of babies and small children, to avoid swallowing of the 
battery. Consult the doctor immediately if the battery is swallowed. 
Only use the battery with a charging system that has been qualified with the system per this 
standard, IEEE-Std-1725-2006. Use of an unqualified battery or charger may present a risk of fire,  explosion, leakage or other hazard.
Replace the battery only with another battery that has been qualified with the system per this 
standard, IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion,  leakage or other hazard.
Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard 
surface, and the user suspects damage, take it to a service centre for inspection.
If the battery leaks: 
Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, 
flush the affected area immediately with clean water and seek medical advice. 
Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; 
rinse with clean water immediately and seek medical advice. 
Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition 
or explosion. 
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or  its battery inside a vehicle or in places where the temperature may exceed 60°C (140°F), such as on a car  dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for  extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.
PREVENTION OF HEARING LOSS
CAUTION: Avoid potential hearing loss
Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing  loss. Some scientific research suggests that using portable audio devices, such as portable music players and  cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing  loss. This includes the use of headphones (including headsets, earbuds and Bluetooth® or other wireless  devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the  ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss  and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on the nature of the sound, the  device, the device settings and the headphones. You should follow some commonsense recommendations  when using any portable audio device:
Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
When using headphones, turn the volume down if you cannot hear the people speaking near you or if 
the person sitting next to you can hear what you are listening to.
Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable 
device in a noisy environment, use noise-cancelling headphones to block out background  environmental noise.
Limit the amount of time you listen. As the volume increases, less time is required before your hearing 
could be affected.
Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might 
cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear 
muffled speech or experience any temporary hearing difficulty after listening to your portable audio  device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the following sources:
American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190
(800) 222-2336
Voice:  Email: info@audiology.org Internet: 
www.audiology.org
  5
National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320
(301) 496-7243
Voice:  Email: nidcdinfo@nih.gov Internet: 
National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave., SW Washington, DC 20201 Voice:  Internet: 
http://www.nidcd.nih.gov/health/hearing
1-800-35-NIOSH (1-800-356-4674)
http://www.cdc.gov/niosh/topics/noise/default.html
SAFETY IN AIRCRAFT
Due to the possible interference caused by this product to an aircraft’s navigation system and its  communications network, using this device’s phone function on board an airplane is against the law in most  countries. If you want to use this device when on board an aircraft, remember to turn off your phone by  switching to Airplane Mode.
6 
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in  progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck  on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains  chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could  cause an explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
When in any area with a potentially explosive atmosphere or where flammable materials exist, the product  should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause  an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at  refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the  use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas  with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas,  below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals  or particles, such as grain, dust, or metal powders.
ROAD SAFETY
Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the  case of emergency. In some countries, using hands-free devices as an alternative is allowed.
SAFETY PRECAUTIONS FOR RF EXPOSURE
Avoid using your phone near metal structures (for example, the steel frame of a building).
Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound 
speakers, TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines 
and should be avoided.
INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is forbidden in most  hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to determine if they  are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this  information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so.  Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
HEARING AIDS
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may  want to consult your service provider, or call the customer service line to discuss alternatives.
NONIONIZING RADIATION
Your device has an internal antenna. This product should be operated in its normal-use position to ensure  the radiative performance and safety of the interference. As with other mobile radio transmitting equipment,  users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is  recommended that no part of the human body be allowed to come too close to the antenna during operation  of the equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and  damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as  result in non-compliance with local regulatory requirements in your country.
To assure optimal phone performance and ensure  human exposure to RF energy is within the guidelines  set forth in the relevant standards, always use your  device only in its normal-use position. Contact with the  antenna area may impair call quality and cause your  device to operate at a higher power level than needed.  Avoiding contact with the antenna area when the  phone is IN USE optimizes the antenna performance  and the battery life.
General Precautions
• Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the  device from your pants’ pocket before sitting down. It is also recommended that you store the device in a  protective case and only use the device stylus or your finger when interacting with the touch screen. Cracked  display screens due to improper handling are not covered by the warranty.
• 
Device getting warm after prolonged use  
When using your device for prolonged periods of time, such as when you’re talking on the phone, charging  the battery or browsing the web, the device may become warm. In most cases, this condition is normal and  therefore should not be interpreted as a problem with the device.
• Heed service markings
Except as explained elsewhere in the Operating or Service documentation, do not service any product  yourself. Service needed on components inside the device should be done by an authorized service  technician or provider.
• Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service technician or  provider under the following conditions:
Liquid has been spilled or an object has fallen onto the product.
The product has been exposed to rain or water.
The product has been dropped or damaged.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.
• Avoid hot areas 
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other  products (including amplifiers) that produce heat.
• Avoid wet areas 
Never use the product in a wet location.
• Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature and/or humidity ranges,  condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the  moisture to evaporate before using the device.
NOTICE:  When taking the device from low-temperature conditions into a warmer environment or from high-temperature 
conditions into a cooler environment, allow the device to acclimate to room temperature before turning on  power.
  7
Antenna location
8 
• Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are  provided for ventilation. These openings must not be blocked or covered.
• Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product  should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the  manufacturer.
• Avoid unstable mounting
Do not place the product with an unstable base. 
• Use product with approved equipment
This product should be used only with personal computers and options identified as suitable for use with  your equipment.
• Adjust the volume
Turn down the volume before using headphones or other audio devices.
• Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a  damp cloth for cleaning, but NEVER use water to clean the LCD screen. 
Contents
Chapter 1 Getting Started ............................................................................... 13
1.1  Getting to Know Your Touch Phone and Accessories .......................................................14
1.2  Installing the Battery and Storage Card .................................................................................
1.3  Charging the Battery .....................................................................................................................
1.4  Starting Up .......................................................................................................................................
1.5  Navigating on Your Device .........................................................................................................
1.6  The Today Screen ............................................................................................................................
1.7  Status Icons ......................................................................................................................................
1.8  Start Menu ........................................................................................................................................
1.9  Quick Menu ......................................................................................................................................
1.10  LED Alerts .......................................................................................................................................
1.11  Adjusting the Volume ................................................................................................................
1.12  When Connecting Your Device to a Computer .................................................................
Chapter 2 Using Phone Features ..................................................................... 25
2.1  Using the Phone .............................................................................................................................26
2.2  Voice Call ...........................................................................................................................................
2.3  Smart Dial .........................................................................................................................................
  9
16 17 18 18 20 20 22 22 23 23 24
26 29
Chapter 3 TouchFLO™ 3D ................................................................................. 31
3.1  About TouchFLO™ 3D ...................................................................................................................32
3.2  Using TouchFLO 3D .......................................................................................................................
3.3  Finger Gestures ...............................................................................................................................
32 42
Chapter 4 Entering Text ................................................................................... 43
4.1  Entering Information ....................................................................................................................44
4.2  Using the Hardware Keyboard ..................................................................................................
4.3  Using the Full QWERTY ................................................................................................................
4.4  Using the Compact QWERTY .....................................................................................................
4.5  Using the Phone Keypad .............................................................................................................
4.6  Using Multitap and T9 Modes ....................................................................................................
4.7  Using Numeric and Symbol Mode ...........................................................................................
4.8  Using Block Recognizer ................................................................................................................
4.9  Using Letter Recognizer ...............................................................................................................
4.10  Using Transcriber .........................................................................................................................
45 45 46 46 47 48 48 49 49
Chapter 5 Synchronizing Information With Your Computer ......................... 51
5.1  About Synchronization ................................................................................................................52
5.2  Setting Up Windows Mobile® Device Center on Windows Vista® .................................
5.3  Setting Up ActiveSync® on Windows XP® ..............................................................................
5.4  Synchronizing With Your Computer ........................................................................................
5.5  Synchronizing via Bluetooth ......................................................................................................
5.6  Synchronizing Music and Video ................................................................................................
53 54 54 55 56
10 
Chapter 6 Exchanging Messages ..................................................................... 57
6.1  Messaging .........................................................................................................................................58
6.2  Text Messages ..................................................................................................................................
6.3  MMS Messages ................................................................................................................................
6.4  Types of E-mail Accounts .............................................................................................................
6.5  E-mail Setup Wizard ......................................................................................................................63
6.6  Using E-mail .....................................................................................................................................
58 60 62
65
Chapter 7 Working With Company E-mails and Meeting Appointments ..... 69
7.1  Synchronizing with the Exchange Server..............................................................................70
7.2  Working With Company E-mails ...............................................................................................
7.3  Managing Meeting Requests .....................................................................................................
7.4  Finding Contacts in the Company Directory ........................................................................
71 73 74
Chapter 8 Internet ............................................................................................ 75
8.1  Ways of Connecting to the Internet ........................................................................................76
8.2  Starting a Data Connection ........................................................................................................
8.3  Using Opera Mobile™ ...................................................................................................................
8.4  Using Your Device As a Modem (Modem Link) ...................................................................
78 79 81
Chapter 9 Bluetooth ......................................................................................... 87
9.1  Bluetooth Modes ............................................................................................................................88
9.2  Bluetooth Partnerships ................................................................................................................
9.3  Connecting a Bluetooth Hands-free or Stereo Headset
9.4  Beaming Information Using Bluetooth ..................................................................................
9.5  Bluetooth Explorer and Bluetooth File Sharing ..................................................................
9.6  Printing Files via Bluetooth .........................................................................................................
...................................................89
89
90 91 92
Chapter 10 Navigating on the Road ................................................................ 93
10.1  Guidelines and Preparation for Using GPS .........................................................................94
Chapter 11 Experiencing Multimedia ............................................................. 95
11.1  Taking Photos and Videos .........................................................................................................96
11.2  Viewing Photos and Videos Using Album ........................................................................
11.3  Using Windows Media® Player Mobile ..............................................................................
11.4  Using Audio Booster ................................................................................................................
11.5  Using MP3 Trimmer ..................................................................................................................
102 105 108 109
Chapter 12 Programs on your Device ........................................................... 111
12.1  Programs on your Device ...................................................................................................... 112
12.2  Adding and Removing Programs .......................................................................................
12.3  Adobe® Reader® LE ...................................................................................................................
12.4  Calendar .......................................................................................................................................
12.5  Contacts .......................................................................................................................................
12.6  Comm Manager ........................................................................................................................
12.7  JETCET™ PRINT ........................................................................................................................... 12
12.8  Microsoft® Office Mobile ........................................................................................................ 12
12.9  Notes ............................................................................................................................................. 12
113 114 115 117 119
0 1 2
12.10  Tasks ............................................................................................................................................ 123
12.11  Voice Recorder ......................................................................................................................... 12
12.12  WorldCard Mobile .................................................................................................................. 12
12.13 
ZIP ................................................................................................................................................ 126
3 4
Chapter 13 Managing Your Device ................................................................ 127
13.1  Copying and Managing Files ................................................................................................ 128
13.2  Settings on Your Device ......................................................................................................... 12
13.3  Changing Basic Settings
13.4  Using Task Manager .................................................................................................................
13.5  Protecting Your Device ...........................................................................................................
13.6  Connecting to an External Display .....................................................................................
13.7  Managing Memory ..................................................................................................................
13.8  Resetting Your Device .............................................................................................................
 13.9  Windows Update .....................................................................................................................
13.10  Battery Saving Tips ................................................................................................................
......................................................................................................... 131
9
133 134 135 136 136 137 138
Appendix .......................................................................................................... 139
A.1  Specifications ............................................................................................................................... 140
A.2  Regulatory Notices .....................................................................................................................
A.3  Additional Safety Information
................................................................................................ 144
141
  11
Index ............................................................................................................... 149
12 
Chapter 1
Getting Started
1.1 Getting to Know Your Touch Phone and Accessories
1.2 Installing the Battery and Storage Card
1.3 Charging the Batter
1.4 Starting U
1.5 Navigating on Your Devic
1.6 The Today Scree
1.7
1.8 Start Men
1.9 Quick Men
1.10 LED Alert
1.11 Adjusting the Volum
1.12 When Connecting Your Device to a
Status Icons
y
p
e
n
u u
s
e
Computer
14  Getting Started
1.1 Getting to Know Your Touch Phone and Accessories
Top panel
POWER
Press to turn off the display temporarily. To turn off   the power, press and hold for about 5 seconds.   For more information, see “Starting Up” in this chapter.
Front panel
Speaker
Hardware Keyboard
See Chapter 4 for details.  
Touch Screen
Earpiece
Listen to a phone call  from here.
HOME
Press to return to the Today screen. 
BACK
Press to return to the previous  screen.
END
 Press to end a call or return to the 
Today screen.
 Press and hold to perform a specified 
action (for example, lock the device). 
  (See “Long Press End Key” under 
“Settings on your Device” in Chapter  13 for details.)
TALK/SEND
Press to answer an incoming call or dial a number.
During a call, press and hold to toggle the 
speakerphone on and off. Press and hold to use Voice Speed Dial. (See Chapter 12 
for details.)
Note  When using the four buttons — HOME, BACK, TALK/SEND, and END — and the Navigation Control, please observe 
the following precautions:
   Make sure to press on the icons of the four buttons for the best accuracy. When pressing on the Navigation 
Control, make sure to press the outer areas near the ENTER button for directional control.
  For best results, press with your fingertip. Do not wear gloves.
Navigation Control
This Navigation Control is both press­sensitive and touch-sensitive.  See “Navigation Control” later in this  chapter for details.
Getting Started  15
Bottom panel
Microphone
Reset
With the stylus, press the  Reset button to soft-reset  the device.
Sync Connector/Earphone Jack
Connect the supplied USB cable to synchronize information or plug in the 
AC adapter to recharge the battery.  Connect the supplied USB stereo headset for hands-free conversation or 
for listening to audio media. Connect an HTC composite video and audio cable (purchased separately) 
to output the device screen contents and device audio to an external  viewing device.
Left panel Back panel Right panel
VOLUME UP
During a call or when playing  music, press this button to increase  the volume.
VOLUME DOWN
During a call or when  playing music, press  this button to lower the  volume.
3.2 Megapixel Camera
See “Taking Photos and Videos”  in Chapter 11 for details.
Flash Light
Back Cover
Push the back cover upward  to remove it.
Stylus
(See “Stylus” in this  chapter for details.)
16  Getting Started
Accessories
The product package includes the following items and accessories:
Standard Lithium Ion Battery
AC Charger
Mini USB Sync and Charging Cable
Multifunction Audio Cable
Read First Poster and Quick Reference Guide
Getting Started CD (includes User Guide)
VZ Access Manager CD
Spare Stylus
1.2 Installing the Battery and Storage Card
Always turn off your device before installing or replacing the battery and storage card. You also need to  remove the back cover before you can install these components.
To remove the back cover
1. Make sure your device is turned off.
2. Hold the device with both hands and the front panel facing 
down.
3. Push the back cover up with your thumb until it disengages 
from the device and then slide it up to remove
Battery
Your device comes with a rechargeable Lithium-ion or Lithium-ion polymer battery and is designed to use  only manufacturer-specified original batteries and accessories. Battery performance depends on many  factors, including network configuration, signal strength, the temperature of the environment in which you  operate your device, the features and/or settings you select and use, items attached to connecting ports, and  your voice, data, and other program usage patterns.
Battery life estimates (approximations):
Standby time: Up to
Talk time: Up to 
Note  Battery life is subject to network and phone usage.
Warning!  To reduce risk of fire or burns:
Do not attempt to open, disassemble, or service the battery pack.
Do not crush, puncture, short external contacts, or dispose of in fire or water.
Do not expose to temperatures above 60oC (140oF).
Replace only with the battery pack designated for this product.
Recycle or dispose of used battery as stipulated by local regulations.
350 hours
250 minutes
Getting Started  17
To install the battery
1. Align the battery’s exposed copper contacts with the battery 
connectors inside the battery compartment.
2. Insert the contact’s side of the battery first and then gently 
push the battery into place.
3. Replace the back cover.
To remove the battery
1. Make sure your device is turned off.
2. Remove the back cover.
3. The bottom right side of the battery has a protruding grip. Lift 
the protruding grip to remove the battery.
Battery grip
Storage card
To have additional storage for your images, videos, music, and files, you can purchase a microSD™ card and  install it into the your device.
To install a microSD card
Insert the microSD™ card into the slot with its gold contacts facing  down.
To remove the microSD card, press it to eject it from the slot.
Note  A microSD card is not included in the box. 
1.3 Charging the Battery
New batteries are shipped partially charged. Before you start using your device, it is recommended that you  install and charge the battery. Some batteries perform best after several full charge/discharge cycles.
To charge the battery
1. Connect the USB connector of the AC adapter to the sync connector on your device.
2. Plug in the AC adapter to an electrical outlet to start charging the battery.
Note  Only the AC adapter and USB sync cable provided with your device must be used to charge the device.
Charging is indicated by a “breathing” white light around the Navigation Control. As the battery is being  charged while the power is on, a charging icon ( 
After the battery has been fully charged, the Navigation Control LED shows a solid white light and a full  battery icon (   ) appears in the title bar of the Today screen.
For more information about the Navigation Control LED, see “LED Alerts” in this chapter.
Warning!  • Do not remove the battery from the device while you are charging it using the AC or car adapter.
As a safety precaution, the battery stops charging when it overheats. 
 ) also appears in the title bar of the Today screen.  
18  Getting Started
1.4 Starting Up
After installing and charging the battery, you can now power on and start using your device.
Turn your device on and off
To turn on the power
1. Press and hold the POWER button for a few seconds.
2. When you turn on your device for the first time, a Quick Start Wizard guides you to set up regional 
To turn off the power
1. Press and hold the POWER button for a few seconds.
2. Tap 
Switch to Sleep mode when not in use
Press and immediately release the POWER button to turn off the display temporarily and switch your device  to Sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save  battery power.
Your device automatically goes into Sleep mode when you leave the device idle after a certain period of time.  You will still be able to receive messages and calls while your device is in Sleep mode. Pressing the POWER  button again, removing the stylus, or incoming calls/messages will wake up your device.
settings, date and time, and password. For more information about these settings, see Chapter 13.  After the Quick Start Wizard finishes, you can start using the device.
Yes when a message prompts you to choose whether or not to turn off the device completely.
1.5 Navigating on Your Device
There are different ways you can navigate and interact with the interface of your device.
Finger-touch control
A quick and easy way to interact with the Today screen and the whole interface of your device is by touch.  Basically, the following are the types of actions, called finger gestures, you would use when interacting with  your device:
Touch or tap
When selecting items on the screen, such as the Start menu, programs and settings icons, and large on-screen  buttons, simply touch them with your finger. Apply some pressure with your finger pad when touching an  item on the screen.
Tapping means to touch lightly and quickly with your finger pad or fingertip. On screens that display smaller­size items, you can more accurately select an item by tapping it with your fingertip.
Finger zooming and panning
In programs such as Album and Opera Mobile, you can use finger gestures when zooming and panning. See  Chapter 3, 8 and 11 for details.
Scrolling
When browsing the contacts list, web pages, and documents, slowly swipe your finger vertically across the  screen to scroll. This allows you to scroll by page and to view the content or available selections as you scroll.  The direction of swiping resembles the way you move a printed document as you are reading it. 
For detailed instructions, see “Finger scrolling” in Chapter 3. .
Getting Started  19
Slide
Sliding on the touch screen also involves dragging with your finger, but you need to press and hold your  finger with some pressure before you start to drag. While dragging, do not release your finger until you have  reached the target position.
Advancing playback
In players that have a progress bar, such as Windows Media® Player Mobile, slide your finger horizontally on  the progress bar to advance forward or move backward in the music or video you are playing. 
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes.  This finger gesture is always in a vertical direction, such as when flicking the contacts list. 
Stylus
You can use the stylus to navigate and interact with the touch  screen. To use the stylus, pull it out from the stylus compartment at  the bottom of the right panel of your device. If the backlight is off,  removing the stylus automatically turns the backlight back on.
The stylus is magnetic and sticks to the side when held close to the  device. This prevents you from accidentally losing or misplacing the  stylus.
Basically, you tap with the stylus to open programs and select items on the screen, and you tap and hold on  the screen to open a shortcut menu. You can also use the stylus the same way as what you do with finger  gestures, such as swiping, sliding and flicking on the screen.
Navigation Control
On the Today screen and in many programs on your device, you can use the Navigation Control for directional  control. Press the directional arrows to navigate up, down, left, and right on the screen. When an item has  been selected on the screen, press the ENTER button (the center button) to confirm your selection.
The Navigation Control is also touch sensitive and can be used for zooming. Slide your finger clockwise  around the Navigation Control to zoom in, counterclockwise to zoom out.
Sliding your finger clockwise
The following programs allow you to use the Navigation Control for zooming: 
Album Opera Mobile Camera Word Mobile and Excel Mobile
Tip If you purchase and install GPS navigation software on your device, you can also use the Navigation Control for 
zooming in the GPS software.
Sliding your finger  counterclockwise
20  Getting Started
1.6 The Today Screen
The Today screen displays important information, such as upcoming appointments, number of new messages,  and your tasks. You can tap an item on the Today screen to open the associated program.
To access the Today screen, tap 
To customize the Today screen display, including the background image, tap 
Personal tab > Today.
Start > Today.
Start > Settings >
1
7
8
9 10 11 12
13 14
1.7 Status Icons
When you touch or tap the icon area of the title bar, the System Status screen opens and displays larger status  icons so you can touch them with your finger more easily and accurately.
Tip The System Status screen can be disabled in TouchFLO settings. See “Settings on Your Device” in Chapter 13 for 
details.
2 3 4 5
1 Tap to open the Start menu.
6
2 Displays connectivity status. 3 Indicates the radio signal strength.  4 Device/ringer volume icon. 5 Indicates the battery status.  6 Opens the Quick Menu (see “The Quick Menu” in this chapter for 
details).
7 Displays the current date and time. Tap to set up date, time, alarm, 
and more.
8 Displays the service provider name. 9 Getting Started provides a list of “how to’s” that you can reference to 
learn basic features and settings of your device.
10 Indicates the incoming messages. Tap to open Messaging. 11 Reminds you of upcoming appointment(s). Tap to open Calendar.
12
Tap   to lock the device. The icon changes to   .  
Unlock on the Today screen to unlock again.
Tap 
13 Tap to open Calendar. 14 Tap to open Contacts.
The following are some of the status icons that you may see on the device.
1 2 3 4 5
Getting Started  21
1
Icons that appear in this area
Multiple notifications; tap the icon to  view all
New e-mail messages
New text messages;  SMS notification of voice mail
New MMS messages
Missed call
Speakerphone on
Roaming
Alarm
Other wireless network(s) detected
Wired headset connected
Bluetooth on
Bluetooth visible mode on
Bluetooth stereo headset connected
3
Icons that appear in this area
Data connection is active but idle
Data connection is active and  transmitting data
Maximum signal strength
No signal
Phone is turned off
No phone service
Searching for phone service
Voice call in progress
4
Icons that appear in this area
Vibrate mode
Sound on
2
Icons that appear in this area
1xRTT available
EVDO available
Connected to a wireless network
Connection is active
Connection is not active
Synchronization in progress
Sound off
5
Icons that appear in this area
Battery charging
Battery full
Battery very low
22  Getting Started
1.8 Start Menu
The Start Menu, located at the top left corner of the Today screen, displays a list of programs. You can start a  program by scrolling through the programs list and then pressing ENTER, or by tapping a program with the  stylus.
2 3
4
5 6
7
By default, the Start menu is displayed in a large size to make it easier for you to touch menu items with your  finger when selecting them. The Start menu can also be displayed in a smaller size, if preferred. Tap Start > Settings > System tab > TouchFLO and then clear the Enable large Start menu check box to display a  smaller Start menu.
1
1 Tap to open the Start menu.
2 Tap to start a recently-used program.
3 Tap to switch to the Today screen.
4 Tap to open a program. The items displayed in 
the Start menu can be customized by tapping 
Start > Settings > Personal tab > Menus.
5 Tap to view and select more programs that are 
installed on your device.
6 Tap to change device settings.
7 Tap to see a Help topic for the current screen.
1.9 Quick Menu
The Quick Menu, located at the top right corner of the Today screen, shows the currently running programs.  You can quickly switch between running programs and stop programs when you do not need to use them.
1
2 3
4
1 Stop all currently running programs.
2 Customize Task Manager settings.  
(See “Using Task Manager” in Chapter 13.)
3 Display the percentage of memory in use. 
Tap this icon to view more information about  memory usage.
5
4 Tap this button to open the Quick Menu.
5 •   To switch to a running program, tap the 
program name.
•   To stop running a program, tap 
•   Tap 
 and   to  scroll to running programs 
that are off the display.
 .
1.10 LED Alerts
The buttons below the touch screen and the exterior edge of the Navigation Control which is an LED ring will  light up in the following situations:
Controls Light Behavior
SEND button Light flashes when there is an incoming call.
END button Light stays solid when there is an incoming call. 
Getting Started  23
Navigation Control    The LED ring shows a “breathing” white light when the battery is being charged.
   The LED ring shows a solid white light when the battery is fully charged.
   The LED ring flashes a white light once when the battery level is low and reaches down to 
about 10%.
   The top and bottom parts of the LED ring flashes a white light twice when there is a new 
e-mail, voice mail, or meeting reminder.
   A white light goes around the LED ring counterclockwise twice starting from the top when 
there is a missed call or new SMS message.
The LED ring, HOME, BACK, SEND, and END buttons will flash a white light once when one of the buttons or  Navigation Control is pressed.
1.11 Adjusting the Volume
Adjusting the system volume changes the volume level of sound notifications and audio/video playback,  whereas adjusting the ring volume affects only the volume of the phone ring. The system volume and ring  volume can be separately adjusted.
1. Touch the icon area in the title bar and then touch the 
screen.
2. To switch between the Ring Volume and System Volume screens, touch Ring or System on top of the 
screen.
3. On either screen, you can do the following:
To increase or decrease the volume level, drag your finger up or down the volume bars. You can also  press the VOLUME UP/DOWN buttons on the left panel of your device.
Speaker icon (   ) on the System Status 
Volume bars
Touch Vibrate to switch both System and Ring to Vibrate mode.
Touch 
Silent to mute both the system and ring volume.
4. The System Volume or Ring Volume screen automatically closes. You can also manually close the screen 
by touching the screen.
Note  On certain screens that do not show the volume status icon on the title bar, you need to use the VOLUME 
UP/DOWN buttons on the left panel of your device to adjust the volume. Also use these buttons to adjust the  conversation phone volume during an ongoing call.
24  Getting Started
1.12 When Connecting Your Device to a Computer
To easily carry media and other files with you, you can use your device’s storage card as a USB flash drive.  Touch Start > Settings > Connections tab > USB to PC and then select Disk Drive mode. This allows you to  copy files from your computer to the device’s storage card and vice versa faster. 
Notes  •  You need to have a storage card installed on your device to be able to use your device as a disk drive.
  A storage card is not included with your device.
When Disk Drive mode is used: 
You will not be able to use your device to access files from the storage card or run applications that are 
installed on the storage card while the device is connected to your PC.
Your PC will only connect to the device’s storage card. When you access your device from the PC, you 
will only see the contents of the device’s storage card.
Remember to change back to  and your PC.
ActiveSync mode when you need to synchronize data between your device 
Chapter 2
Using Phone Features
2.1 Using the Phone
2.2 Voice Cal
2.3 Smart Dia
l l
26  Using Phone Features
2.1 Using the Phone
Like a standard mobile phone, you can use your device to make, receive, and keep track of calls and send  messages.
The Phone screen
To open the Phone screen, do one of the following:
Tap 
Start > Phone.
Press the TALK/SEND button.
TALK/SEND button
2.2 Voice Call
Make a call
To make a call from the Phone screen
1. Tap Start > Phone.
2. Tap the keys on the keypad to enter the phone number.
Note  If you tapped a wrong number, tap   to erase each subsequent  
digit of a number. To erase the entire number, tap and hold 
3. Press the TALK/SEND button to place the call.
Tip  When in a call, use the VOLUME UP/DOWN buttons on the side of the device to adjust the phone volume.
Note  After tapping 6 keys and the number you are dialing is not in your contacts, a Save to Contacts? button will 
appear above the keypad. Tap it to save the number to your Contacts. 
 .
To make a call from Contacts
On the Today screen, tap Contacts to open the Contacts screen. 
Do one of the following:
Select the contact to call and then press TALK/SEND.
Note  If the contact has more than one number stored, press Navigation right/left to select the number you want 
to call before pressing TALK/SEND.
Tap the contact to open the contact details and then tap the phone number you want to call.
Tap and hold the contact you want to call and then from the menu, select 
Mobile. 
Call Work, Call Home, or Call
To make an emergency call
Enter the international emergency number for your locale, and press the TALK/SEND button on your device.
Using Phone Features  27
To call voice mail
Number 1 is generally reserved for your voice mail. Tap and hold this button on the Phone screen keypad to 
call voice mail and retrieve your voice mail messages.
Answer a call
When you receive a phone call, a message will appear, giving you the option to either answer or ignore the  incoming call. The TALK/SEND button will also flash when you receive a call. 
To answer or reject an incoming call
To answer the call, tap Answer, or press the TALK/SEND button.
To reject the call, tap 
To mute the ringing sound without rejecting the call, tap 
Tip  You can also place your phone face down on a table to mute the ring without rejecting the call. 
Ignore, or press the END button.
Mute Ring.
To reject a call and send a text message
When you reject a call, you can choose to automatically send a text message to the mobile phone of the caller.
1. On the Phone screen, tap 
2. Select the 
3. Change the default text message if needed, then tap 
When 
Reject call with text message is enabled, tap Send Text to reject the call and send the text message to 
the caller.
Reject call with text message check box.
Menu > Options > Advanced tab.
OK.
To put a call on hold
Your device notifies you when you have another incoming call, and gives you the option of rejecting or  accepting the call. If you are already on a call and accept the new call, you can choose to switch between the  two callers, or set up a conference call between all three parties.
1. Tap 
2. To end the second call and return to the first call, tap 
Answer to take the second call, and put the first one on hold.
End Call or press END on your device.
To switch between two calls
Press the TALK/SEND button.
To turn on and off the Speakerphone
During a call, tap  to toggle between turning on or off the speakerphone. The speakerphone icon appears in the title bar when the speakerphone is on. 
Tip  You can also press and hold TALK/SEND to toggle between turning on or off the speakerphone.
Warning!  To avoid damage to your hearing, do not hold your device against your ear when the Speakerphone is turned 
on.
28  Using Phone Features
To mute the microphone during a call
Tap   to toggle between turning on or off the microphone. When the microphone is turned off, the mute 
icon  appears on the screen.
To open Notes while in a call
Tap   or pull out the stylus.
To vibrate the device when the call is established
You can set the device to vibrate once to alert you that the call has been established with the other party.
1. On the Phone screen, tap 
2. Select the 
End a call
When a call is in progress, tap End Call or press the END button to hang up.
To add a new phone number to Contacts after a call
If the phone number of the person who called is not in Contacts, you can choose to save the number after you  hang up.
1. On the Phone screen, tap 
2. Select the 
When you enable this option, a pop-up message appears after you end the phone call and lets you add the  phone number to Contacts.
Menu > Options >Advanced tab.
Vibrate device when connection is established check box and then tap OK. 
Menu > Options > Advanced tab.
Add new phone number to Contacts at end of call check box, then tap OK.
To check a missed call
You will see the   icon in the title bar when you missed a call. To check who the caller was, do one of the  following:  
Tap the title bar, tap 
On the Phone screen, tap 
 and then tap View. 
Menu > Call History and then tap   .
Call History
Use Call History to check for missed calls, dialed numbers, and calls received. To open the Call History screen,  tap Menu > Call History on the Phone screen. 
Speed Dial
Use Speed Dial to call frequently-used numbers with a single tap. For example, if you assign a contact to  the location 2 in Speed Dial, you can tap and hold the number 2 key on the Phone screen keypad to dial the  contact’s number. 
To create a Speed Dial entry
1. On the Phone screen, tap Menu > Speed Dial.
2. Tap 
3. Tap a contact, then select the phone number of the contact that you want assigned to the speed dial 
4. In 
5. Tap 
Menu > New.
key.
Location, select an available key to use as the speed dial key.
OK.
Tips  •   To create a Speed Dial entry from Contacts, tap the contact, select the number you want to add to Speed Dial, 
then tap Menu > Add to Speed Dial.
   To delete a Speed Dial entry, from the Phone screen tap 
hold the desired entry, then tap 
Delete.
Menu > Speed Dial, and in the Speed Dial list, tap and 
Turn the phone function on and off
In many countries, you are required by law to turn off the phone while on board an aircraft.
To enable or disable the phone function
1. Tap Start > Settings > Connections tab > Comm Manager.
2. On the Comm Manager screen, tap the 
When enabled, the ON indicator is activated.
To enable or disable Airplane Mode
Another way to turn off the phone function is to switch your device to Airplane Mode.
When you enable Airplane Mode, all wireless radios on your device are turned off, including the phone  function,  Bluetooth, and Wi-Fi.
When you disable Airplane Mode, the phone function is turned back on and the previous states of Bluetooth  and Wi-Fi are restored.
1. Tap 
2. On the Comm Manager screen, tap the 
Start > Settings > Connections tab > Comm Manager.
When enabled, the ON indicator is activated.
2.3 Smart Dial
Using Phone Features  29
Phone button to enable or disable the phone function.  
Airplane Mode button to enable or disable Airplane Mode. 
Smart Dial makes it easy for you to dial a phone number.
When you start entering a phone number or contact  name, Smart Dial automatically searches and sorts the  contact entries in Contacts, and the phone numbers in  Call History (including incoming, outgoing, and missed  calls). You can then select the desired number or contact  from the filtered list to dial.
Smart Dial panel
To find a contact name or number
You can just enter the first letter of the name or number of a contact. Smart Dial will search for contact  phone numbers and the first character of a contact name as well as from the character that appears after  a space, dash, or underscore in a contact name. For example, if you tap number “2” on the phone keypad,  which is associated with [a, b, and c] on the Phone keypad, contact names such as the following will be  considered matches: “Ben Miller”, “George Adams”, “John-Carter”, “Carter, Ellen”, “Dixon, Allan”, “Thomas_Clark”,  “JaneCampbell”.
If the matching list is long and you want to narrow down the search further, enter another letter. Using the  same example above, if you continue to tap “3” which is associated with [d, e, f ], the matching list will be  narrowed down to the following names: “
Ben Miller”, “George Adams”, “Carter, Ellen”, “Dixon, Allan”.
Make a call or send a text message using Smart Dial
1. Tap Start > Phone.
2. Begin entering the first few numbers or characters. When you start entering a number or letter, the 
Smart Dial panel will display matches found.
Tip  Tap   to close the phone keypad to see if there are more matching contacts.
3. In the Smart Dial panel, flick and slide your finger on the touch screen or press Navigation up/down to 
browse the list or select a contact.
30  Using Phone Features
4. You can do one of the following:
Tap the contact to call the selected contact. 
To send a text message to the selected contact, tap 
To call a different phone number associated with the selected contact, select the contact and then  press Navigation left/right to select the number to call. 
Menu > Send Text Message.
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