Inside the box8
Your phone8
Bottom cover10
SIM card12
Battery13
Switching the power on or off14
Entering your PIN14
Finger gestures14
Setting up your phone for the first time15
Start screen15
Basics
Adjusting the volume17
Sleep mode17
Lock screen18
Changing the ringtone18
Changing the theme19
Account setup19
Switching between apps20
Windows Marketplace20
Using speech on your phone20
Phone calls
Making a call22
Receiving calls23
What can I do during a call?23
Starting a conference call24
Call history25
Turning airplane mode on or off26
People
Keeping in touch27
Importing contacts from your SIM card27
Adding a new contact27
Filtering your contacts list28
Merging contact profiles28
Searching, editing or deleting29
Contact groups30
What is the Me card?31
Posting to social networks31
Filtering social updates33
3Contents
Keyboard
Using the onscreen keyboard34
Entering words with predictive text35
Changing the keyboard language35
Messaging
Texting and chatting in one place36
Sharing a picture in a message37
Viewing and replying to a message38
Managing conversations39
Email
Adding your Windows Live account40
Adding a POP3/IMAP email account40
Adding a Microsoft Exchange ActiveSync account41
Checking email41
Sending email42
Managing email messages43
Changing email account settings44
Camera
Camera basics45
Taking a photo46
Recording video47
Camera flash doesn't turn on?47
After capturing48
Taking a panoramic photo48
Taking continuous photo shots49
Photos, videos, and music
Pictures50
Music + Videos51
HTC Watch52
Syncing
Why do I need the Zune software?57
Installing and setting up the Zune software57
Syncing pictures, music, and videos58
Setting up wireless sync59
Internet connections
Data connection60
Wi-Fi60
Using your phone as a mobile hotspot62
Search and Web browser
Ways you can search the Web63
Searching for information63
4Contents
Scanning codes, tags, and text64
Opening and navigating web pages66
Music search67
Maps and location
Location services68
Bing Maps68
Local Scout71
Calendar
What you can do in Calendar73
Creating a calendar appointment73
Creating a new to-do task74
Displaying and syncing calendars75
T-Mobile apps
T-Mobile My Account76
T-Mobile TV77
More apps
What's HTC Hub?78
Checking weather79
Keeping track of your stocks80
Reading news feeds82
Working with Notes83
What's in the Office hub?85
Xbox LIVE in the Games hub86
Bluetooth
Connecting a Bluetooth accessory88
Disconnecting a Bluetooth accessory88
Unpairing89
Settings
Attentive phone features90
Turning Battery Saver on90
Changing display settings91
Changing sound settings91
Changing the language92
Managing apps and storage92
Security
Protecting your SIM card with a PIN94
Protecting your phone with a password94
Update and reset
How to get and install updates96
Preparing for a software update96
5Contents
Installing an update97
Factory reset98
Trademarks and copyrights
Index
6Conventions used in this guide
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
7Other helpful resources
Other helpful resources
For health, safety, and regulatory information, please read the Safety and regulatory
guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and more in
www.htc.com/us/support.
To learn a lot more about using Windows® Phone, open Help + How-to on your phone.
Or use your web browser and go to windowsphone.com.
Certain Windows Phone features or Microsoft® services may not be available in
some countries or regions.
8Getting started
Getting started
Inside the box
You will find the following inside the box:
§ Phone
§ USB cable
§ Power adapter
§ Quick start guide
Your phone
Front panel
1. Earpiece
2. Light and proximity sensor
3. Touch screen
4. BACK
5. START
6. SEARCH
7. CAMERA
8. VOLUME UP and VOLUME DOWN
9. Front camera
10. Notification LED
11. POWER
9Getting started
Back panel
1. 5 megapixel camera
2. LED flash
3. Bottom cover
4. Microphone
5. USB connector
6. Speaker
7. 3.5mm headset jack
10Getting started
Bottom cover
Removing the bottom cover
Remove the bottom cover to access the SIM card slot.
Make sure to switch off your phone before removing the bottom cover.
1. Hold your phone securely upside down with the front facing away from you.
2. With your thumbs, push the bottom cover out to remove it
11Getting started
Replacing the bottom cover
1. Align the bottom cover on the bottom of the phone.
2. Push the bottom cover in place. You will hear a click when the bottom cover is
locked in place.
Your phone’s antenna is placed underneath the bottom cover. We recommend that
you make sure the bottom cover is correctly secured to the phone’s back panel to
get the best radio reception for your phone.
12Getting started
SIM card
The SIM card contains your phone number, service details, and memory for storing
phonebook contacts and/or text messages.
Inserting the SIM card
1. Take the bottom cover off.
2. Insert the SIM card with its gold contacts facing down and its cut-off corner
facing out.
3. Push the SIM card all the way in.
Removing the SIM card
Make sure to switch off your phone before removing your SIM card.
1. Take the bottom cover off.
2. Slide the SIM card out.
13Getting started
Battery
Your phone uses a built-in, rechargeable battery. How long the battery can last before
it needs recharging depends on how you use the phone. The features and accessories
you use can affect battery life. For example, leaving your Bluetooth® connection
always on uses more power. Long phone calls and frequent web browsing use up a lot
of battery power. Also, consider your location: poor signal strength from your mobile
network and extreme temperature make the battery work harder.
Charging the battery
Before you turn on and start using your phone, it is recommended that you charge
the battery.
Only the power adapter and USB cable provided in the box must be used to charge
the battery.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
As the battery is being charged, the notification LED shows a solid orange light. The
light turns to solid green when the battery is fully charged.
When you charge the battery and the phone is on, the charging battery icon is
displayed in the status bar. After the battery has been fully charged, the charging
battery icon turns to a full battery icon .
As a safety precaution, the battery stops charging when it overheats.
14Getting started
Switching the power on or off
Switching the power on
Make sure that the bottom cover is attached securely so you can power on your
phone.
Press the POWER button. Easy.
While your phone is on, don't remove the bottom cover since this will turn off the
power.
Switching the power off
1. If the display is off, press the POWER button to turn it back on, then unlock the
screen.
2. Press and hold the POWER button until you see the message, slide down to
power off.
3. Swipe your finger down the screen.
Entering your PIN
Some SIM cards come with a PIN (personal identification number) set by T-Mobile.
If you’re asked for a PIN, enter it and then tap enter.
If you enter the wrong PIN three times, the SIM card is blocked. If this happens, you
can unblock it with the PUK (PIN Unlocking Key) obtained from T-Mobile.
Finger gestures
TapWhen you want to type using the keyboard, select items onscreen such
as apps and settings, or press onscreen buttons, simply tap them with
your finger.
Press and
hold
To open the available options for an item (for example, a contact or link
in a web page), simply press and hold the item.
Swipe or
slide
DragPress and hold your finger with some pressure before you start to drag.
To swipe or slide means to quickly drag your finger vertically or
horizontally across the screen.
While dragging, don't release your finger until you have reached the
target position.
15Getting started
FlickFlicking the screen is similar to swiping, except that you need to swipe
your finger in light, quicker strokes. This finger gesture is always in a
vertical direction, such as when flicking the contacts or message list.
RotateOn most screens, you can automatically change the screen orientation
from portrait to landscape by turning your phone sideways. When
entering text, you can turn your phone sideways to bring up a bigger
onscreen keyboard.
PinchIn some apps, like Pictures or the web browser, you can “pinch” the
screen using two fingers (for example, thumb and index finger) to zoom
in or zoom out when viewing a picture or web page.
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it up. Just
follow the onscreen instructions and you’ll be up and running in no time.
Be sure to sign in with your Windows Live® ID so you can use services such as
Hotmail®, Marketplace, Xbox LIVE®, and more.
Start screen
Up front on the Start screen, you'll see live tiles that continuously update and show
what’s most personal to you. You’ll see things like your photo album, how many new
messages and email you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ On the Start screen, tap or swipe your finger left to access apps and
settings.
§ To return to the Start screen from any app or setting's screen, press .
Rearranging tiles
1. Press and hold the tile you want to move until it floats.
2. Drag the tile where you want it to go.
3. Keep rearranging until all tiles are where you want them.
4. When you're done moving tiles, tap anywhere onscreen or press .
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps, pictures, songs,
favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of that person’s
updates — feeds, email, text messages, and call notifications — right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
16Getting started
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
17Basics
Basics
Adjusting the volume
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Keep pressing until you get the volume level that you want.
Silencing your ringer
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Tap .
If the Vibrate option is on in the settings, your phone will change to vibrate mode. If
it's not, your phone will change to silent mode.
Sleep mode
Sleep mode saves battery power by putting your phone into a low power state while
the display is off. It also stops accidental button presses when your phone is in your
bag or pocket. You’ll still receive messages and calls though.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
Your phone also automatically goes into Sleep mode when it’s idle for a while.
Waking up from Sleep mode
To wake your phone up manually, press the POWER button. You’ll need to unlock the
screen.
Your phone automatically wakes up when you have an incoming call.
18Basics
Lock screen
Unlocking the screen
Swipe your finger up to unlock the screen or answer an incoming call.
If you've set up a password in the settings, you'll need to enter it to unlock the
screen.
Changing your lock screen wallpaper
Browse the collection of preset wallpapers or choose from photos that you've taken
with the camera.
1. On the Start screen, tap .
2. Tap Settings > lock + wallpaper.
3. Tap change wallpaper and then choose a preset wallpaper or a camera photo.
4. If the photo you selected is bigger than the allowable wallpaper size, crop the
photo.
To crop, drag the photo and position the part that you want to be your
wallpaper inside the crop box, and then tap .
Changing the ringtone
Choose from the preset ringtones.
1. On the Start screen, tap .
2. Tap Settings > ringtones + sounds.
3. Tap the Ringtone box.
19Basics
4. Listen to a ringtone by tapping the play icon beside its name.
5. Tap the ringtone you want to use.
Changing the theme
Feeling a little blue? You can change the screen's background and accent colors to
match your mood. The accent color you choose will appear in various places, like the
tiles on the Start screen, app icons, on web links, in messages, and more.
1. On the Start screen, tap .
2. Tap Settings > theme.
3. Choose the background and accent colors that you like by tapping their
respective boxes.
Account setup
Set up your online accounts such as your Windows Live, Outlook® (Exchange
ActiveSync®), and Google® accounts so you can send and receive email.
Depending on the type of email account that you set up, other items such as contacts,
calendar, or other information can appear on your phone as well. And when you sign
in to your social networking accounts such as Facebook®, you'll also get your friends'
status updates and see the pictures they've posted.
Setting up an account
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Tap add an account, and then tap the type of account you want to set up.
4. Enter your email address and password, and then tap sign in.
Syncing an account
If you're not seeing your most recent email messages or status updates in an account,
you can manually sync the account to download them.
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Press and hold the account whose information you want to download, and thentap sync.
Deleting an account
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Press and hold the account you want to delete, and then tap delete.
20Basics
Switching between apps
Many apps can run at the same time, and there's an easy way to switch between them
all.
1. Press and hold to see what apps are currently running.
2. Slide left or right across the screen to see all of the open apps, and then tap the
one you want to use.
Windows Marketplace
In Windows Marketplace, it’s easy to download and purchase apps that fit your needs.
A wide collection of free and paid apps is available, from everyday apps, powerful
business apps, to fun games. You can also purchase songs.
From the Start screen, tap
> Marketplace and start shopping.
Using speech on your phone
Make a call, send a text, or find a place by simply using your voice.
The speech feature may not be available in some countries or regions.
1. Press and hold .
If this is your first time to use the speech feature, the screen will display some
examples of things you can say. After reading the examples, tap accept (or tap
speak).
2. Say an instruction, for example:
§ To call someone in your contact list, you can say Call Jennifer Singer,
mobile.
§ To open an app such as Calendar, say Open Calendar.
§ To search for something on the Web such as pizza parlors, you can say
Find pizza parlors.
§ If you need help, say What can I say? to view or listen to the various
types of voice instructions you can use.
21Basics
Turning on more speech commands
You can turn on additional speech commands in the settings, such as saving and
dialing speed dial numbers. You can also set your phone to read aloud text messages
and allow you to dictate your reply message without typing.
1. On the Start screen, tap .
2. Tap Settings > ease of access.
3. Tap the Speech for phone accessibility On/Off switch to turn on additional
speech commands for phone calls. You'll be able to use these commands:
Save speed dial
Call
number
Turn call forwarding on/off
4. Press to return to the settings list.
5. Tap speech.
6. Make sure the Play audio confirmations switch is turned on. This makes your
phone speak aloud to inform you of incoming phone calls.
7. To make your phone read text messages to you, tap the Read aloud incoming
text messages box. Choose whether you want your phone to read text
messages all the time, or only when you're using a Bluetooth or wired headset.
To assign a speed dial number
To call a speed dial number
To turn call forwarding on or off
22Phone calls
Phone calls
Making a call
Some SIM cards come with a PIN (personal identification number) set by T-Mobile.
If you’re asked for a PIN, enter it and then tap OK. If you enter the wrong PIN three
times, your SIM card is blocked. Don't worry. Just contact T-Mobile and ask for the
PUK (PIN Unblocking Key).
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Enter the number you want to call and then tap call.
To hang up, tap end call.
If you're ready to hang up but the Phone dialer screen isn't displayed anymore, tap
the notification at the top of the screen, and then tap end call.
Making an emergency call
In some regions, you can make emergency calls even if you don’t have a SIM card
installed or your SIM card has been blocked.
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Dial the emergency number for your locale and then tap call.
If you enabled your password but forgot it, you can still make an emergency call
without entering the password by tapping emergency call on the lock screen and
then dialing the local emergency number.
Making an international call
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Press and hold the 0 key until the + sign appears.
The plus sign (+) shows that you're making an international call (instead of
entering the international access number for the country you're in).
23Phone calls
4. Enter the following on the keypad:
§ Country or region code
§ Area code (without the 0 at the beginning)
§ Phone number
5. Tap call.
Receiving calls
When you receive a phone call, the Incoming call screen appears.
Answering a call
§ Tap answer.
§ Or if the display is off and wakes up when you get a call, slide up from the
bottom to unlock the screen first and then tap answer.
Rejecting a call
§ Tap ignore.
§ Or if the display is off and wakes up when you get a call, slide up from the
bottom to unlock the screen first and then tap ignore.
Muting the ringing sound without rejecting the call
Do one of the following:
§ Place your phone face down on a level surface.
If your phone is already facing down, it will still ring when there are subsequent
incoming calls.
§ Press the VOLUME UP or VOLUME DOWN button.
§ Press the POWER button to silence the ringer and turn the display off.
What can I do during a call?
When a call is in progress, use the onscreen buttons to turn the speaker on, put the
call on hold, and more.
Turning the speaker on during a call
To decrease potential damage to your hearing, do not hold your phone against
your ear when the speaker is on.
On the call screen, tap speaker.
To turn the speaker off, just tap speaker again.
24Phone calls
Putting a call on hold
On the call screen, tap hold.
To resume the call, tap hold again.
Switching between calls
If you’re already in a call and accept another call, you can choose to switch between
the two calls.
1. When you receive another call, tap answer to accept the second call and put the
first call on hold.
2. To switch between the calls, tap the bar at the top of the screen.
3. To end the current call and return to the other call, tap end call.
Muting the microphone during a call
On the call screen, tap mute.
To turn the microphone back on, tap mute again.
Starting a conference call
Conference calling with your friends, family, or co-workers is easy. Make the first call
(or accept a call), and then simply dial each subsequent call to add it to the
conference.
§ Make sure your SIM card has conference calling service enabled. Contact T-Mobile
for details.
§ The maximum number of people you can have on a conference call varies by
mobile operator. Contact T-Mobile for details.
1. Make a call to the first conference call participant.
2. When connected, tap add call, and then call the second participant.
The first participant is then put on hold.
3. When connected to the second participant, tap merge calls.
4. To add another participant, tap add call, and then call the person you want to
invite.
25Phone calls
5. When connected, tap merge calls.
6. To have a private conversation with someone in the call, tap private, and then
tap the person's name or number.
§ Tap merge calls to merge the other people back and continue the
conference call.
§ Or to end the private conversation, tap end call.
To end the conference call, tap end call.
Call history
Access the call history to check missed calls, your dialed numbers, and received calls.
Checking calls in the call history
1. On the Start screen, tap .
2. In the history list, you can:
§ Press and hold a number or contact name and delete it.
§ Tap a number or contact name to go to the profile list where you can
choose to return the call, send a text message, save the number (if it's not
yet stored in your contacts), and more.
Adding a new phone number from the call history to your contacts
1. On the Start screen, tap .
2. Tap the phone number that you want to save and then tap .
3. Tap to create a new contact.
4. Edit the number if you need to, select the phone number type, and then tap .
5. Add the contact name and other information and then tap .
You can also save a phone number from the call history to an existing contact.
Clearing the call history
In the history list, you can:
Remove a number or name Press and hold the number or name, and then tap delete
item.
Clear the entire historyTap > delete all.
26Phone calls
Turning airplane mode on or off
In many countries, you are required by law to turn off wireless devices while on board
an aircraft. A quick way to turn off wireless functions is to switch your phone to
airplane mode.
When you enable airplane mode, all wireless radios are turned off, including the call
function, data services, Bluetooth, and Wi-Fi®. When you disable airplane mode, the
call function is turned back on and the previous states of Bluetooth and Wi-Fi are
restored.
1. On the Start screen, tap .
2. Tap Settings > airplane mode.
3. Tap the Status switch to turn it on or off.
When airplane mode is on, you'll see the icon in the status bar.
27People
People
Keeping in touch
The People hub is more than just your address book. It's also where you can keep up
with your social networks and stay in touch with the people you care about most.
1. On the Start screen, tap People.
2. Slide left and right across the screen to access your contacts list and see what's
happening with your contacts.
allYour contacts list. Just tap a contact to call, text, chat, write on a
wall, or see that person's updates and pictures. Tap a group to send
a group message and see updates and pictures from the group
members
what's
new
recentHere you'll see and get quick access to the contacts you've viewed
Here's where you can check out your contacts' latest updates, all
handily rolled together from your various social network accounts.
or communicated with most recently.
Importing contacts from your SIM card
When you import contacts from your SIM card, they're automatically synced to your
Windows Live account. They won't be deleted from the SIM card. If you haven't set up
a Windows Live account, your contacts are saved to the memory.
1. On the Start screen, tap People.
2. Tap > settings > import SIM contacts.
Adding a new contact
1. On the Start screen, tap People.
2. In the all contacts list, tap
.
3. Tap new contact.
4. Tap the account you want to create the contact in.
5. Tap each item (such as name, phone, email) and then enter the information.
After entering information for each item, make sure to tap to save it.
28People
6. Tap add photo to assign a picture or use the camera to take a picture of your
contact.
7. When you're done, tap to save the new contact.
Filtering your contacts list
You can filter the list to show contacts only from the accounts you choose.
1. In People, tap
2. Tap filter my contact list.
3. Select the accounts from which you want to show contacts, and then tap .
> settings.
Merging contact profiles
In People, you might have two or more versions of the same contact. This is usually
because you have the contact's profile on different social network or email accounts.
In most cases, your phone will combine contact profiles automatically. For those that
are not combined, you can link them manually.
1. Tap a contact that has one or more duplicate entries in the all contacts list.
2. Tap
3. You can:
.
§ Under suggested links (if available), tap the one that you want to link to the
contact.
§ Tap choose a contact and then tap one that's a duplicate entry.
Unlinking contact profiles
1. In the all contacts list, tap the contact that has linked profiles.
2. Tap the link icon that shows the number of links .
3. Under linked profiles, tap the one that you want to unlink.
4. Tap unlink.
29People
Searching, editing or deleting
Searching for a contact
If your contacts list is especially long, search is probably the quickest way to find a
contact.
1. In the all contacts list, tap .
2. In the search bar, enter the first few letters of the first or last name of the
contact you're looking for.
Matching contacts are then displayed.
3. Tap the contact to view the person's contact information.
Skipping to a letter of the alphabet
Tap any of the letter tiles in the all contacts list to display all the tiles for the whole
alphabet. Tapping any one of these allows you to quickly jump to contacts whose
names begin with that letter.
Editing a contact's information
Contacts from Facebook, Twitter™, or LinkedIn® cannot be edited. But you can add
information, and then save it to a different account (such as Windows Live).
1. In the all contacts list, tap the contact whose information you want to change.
2. Tap .
3. If this is a linked contact (someone with multiple accounts that show up as one
entry in your contacts list), tap the account you want to edit (for example, tap
edit Windows Live).
4. Edit or add new information for the contact.
After entering new information for an item, remember to tap to apply the
changes.
5. When you're done, tap to save the changes.
30People
Deleting a contact
While you can't delete a Facebook, Twitter, or LinkedIn contact on your phone, you
can delete contacts from other services. When you do this, the contact will be
deleted both from your phone and from the online service where it's stored.
1. In the all contacts list, tap the contact you want to delete.
2. Tap > delete.
3. If the contact is a linked contact (someone with multiple accounts), choose
which account to remove the contact from.
You can also press and hold a contact and then tap delete.
Contact groups
Groups help you cut through social networking clutter to stay in touch with the
people who matter most — family, friends, your bowling league. When you create a
group, it shows up at the top of your contact list.
Tap it, and you'll see the group members and their social networking updates, along
with options for group email, texting, and chat.
Creating a new group
1. On the Start screen, tap People.
2. In the all contacts list, tap .
3. Tap new group.
4. Enter a group name.
5. Tap add contact and then choose a contact to add to the group.
Repeat this to add more contacts to the group.
6. When you're done, tap .
Press and hold a group to pin it to the Start screen.
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