Your phone9
Back cover10
microSIM card11
Storage card13
Battery15
Switching the power on or off16
Setting up your phone
Activate your phone17
Setting up your phone for the first time17
Account setup17
Getting contacts into your phone18
Your first week with your new phone
Features you'll enjoy19
Start screen20
Touch gestures21
Motion gestures23
Adjusting the volume24
Sleep mode25
Lock screen25
Changing the ringtone26
Changing the theme27
Taking a screenshot28
Switching between apps28
Windows Store29
Using speech on your phone29
Camera
Camera basics31
Taking a photo32
Recording video33
After capturing33
Phone calls
Making a call34
Receiving calls35
What can I do during a call?35
3Contents
Starting a three-way call36
Call history36
Turning airplane mode on or off37
People
Keeping in touch38
Importing contacts from your SIM card38
Adding a new contact38
How do I add an extension number to a contact number?39
Jumping to a section in the contacts list39
Filtering your contacts list39
Merging contact profiles40
Searching, editing or deleting40
Sharing with a group of contacts in real-time41
Organizing your contacts into groups43
What is the Me tile?44
Posting to social networks45
Filtering social updates46
Keyboard
Using the onscreen keyboard47
Entering words with predictive text48
Changing the keyboard language48
Messaging
Texting and chatting in one place49
Sharing pictures, videos, and more in a message50
Viewing and replying to a message51
Managing conversations52
Email
Adding your Microsoft account53
Adding a POP3/IMAP email account53
Adding a Microsoft Exchange ActiveSync account54
Checking email55
Sending email56
Managing email messages57
Changing email account settings57
Photos, videos, and music
Photos58
Music + Videos60
Sync and Backup
Keeping things in sync62
Backing up your files62
4Contents
Internet connections
Data connection63
Wi‑Fi64
Using your phone as a mobile hotspot65
Search and Web browser
Ways you can search the Web66
Searching for information66
Scanning codes, tags, and text67
Opening and navigating web pages69
Music search70
Maps and location
Location services71
Maps71
Local Scout75
Calendar
What you can do in Calendar76
Creating a calendar appointment76
Creating a new to-do task77
Displaying and syncing calendars78
More apps
What can I do in the HTC hub?79
What's in the Office hub?84
Creating and sharing notes84
Xbox LIVE in the Games hub86
Bluetooth and NFC
Connecting a Bluetooth accessory87
Disconnecting a Bluetooth accessory87
Unpairing88
Sharing content with NFC88
Turning NFC on and off88
Using NFC89
Settings
Attentive phone features90
Turning Battery Saver on90
Changing display settings91
Changing sound settings91
Changing the phone language and region format92
Managing apps and storage92
Accessibility enhancements94
5Contents
Security
Protecting your SIM card with a PIN95
Protecting your phone with a password95
Making your phone safe for kids96
Setting up Kid's Corner96
Launching Kid's Corner96
Closing and disabling Kid's Corner97
Update and reset
How to get and install updates98
Preparing for a software update98
Installing an update99
Factory reset99
Trademarks and copyrights
Index
6Conventions used in this guide
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
7Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry
Canada specific absorption rate (SAR) limits for radio frequency (RF)
exposure during typical body-worn operations. To ensure that RF exposure
levels remain at or below the tested levels, use a belt-clip, holster, or similar
accessory that maintains a minimum separation distance of 1.0 cm between
your body and the device, with either the front or back of the device facing
towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications
may not ensure compliance with applicable SAR limits and their use should be
avoided.
8Other helpful resources
Other helpful resources
For health, safety, and regulatory information, please read the Safety and regulatory
guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and more in
www.htc.com/support.
To learn a lot more about using Windows® Phone, open Help+Tips on your phone. Or
use your web browser and go to windowsphone.com.
Certain Windows Phone features or Microsoft® services may not be available in
some countries or regions.
9Unboxing
Unboxing
Your phone
1. BACK
2. START
3. USB connector
4. SEARCH
5. CAMERA
6. VOLUME
7. Proximity sensor
8. Notification LED
9. Earpiece and speaker
10. POWER
11. 3.5mm headset jack
12. Front camera
If you want to use a screen protector, please don’t cover and block the proximity
sensor. You can purchase the dedicated screen protector for your phone that
already has a small opening for the sensor.
10Unboxing
Back cover
Removing the back cover
Remove the back cover to access the SIM card and microSD™ card slots.
Make sure to switch off your phone before removing the back cover.
1. Hold your phone securely with the back panel facing you.
2. Push the back cover up until it disengages from the phone.
microSIM
SIM
microSD
11Unboxing
Replacing the back cover
1. Align the back cover tabs with the holes near the bottom of the phone.
2. Push the back cover with your thumbs until it locks into place.
Make sure that there are no gaps around the phone.
microSIM card
Your phone uses a pre-installed micro SIM card. A properly provisioned SIM card is
necessary in order to use the Sprint network. See the Sprint network coverage area
map for current LTE coverage.
Inserting the microSIM card
1. Take the back cover off.
2. Insert the microSIM card with its cut-off corner first and its gold contacts facing
down.
3. Push the microSIM card into the slot until it clicks into place.
microSIM
SIM
microSD
12Unboxing
Removing the microSIM card
Make sure to switch off your phone before removing the microSIM card.
1. Take the back cover off.
2. Push the microSIM card in the slot until you hear a click.
3. Press the locking tab with your finger and the microSIM card will eject.
4. Slide the microSIM card out from its slot.
SIM
microSD
microSD
13Unboxing
Storage card
Use a storage card to store your photos, videos, music, and more.
Inserting the storage card
1. Take the back cover off.
2. Insert the microSD card into the storage card slot with its gold contacts facing
down and push it until it clicks into place.
Unmounting the storage card
When you need to remove the storage card while your phone is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
1. On the Start screen, slide to the left.
2. Tap Settings > phone storage.
3. Tap SD card > remove SD card.
Removing the storage card
1. Take the back cover off.
2. Push the storage card in the slot until you hear a click.
SIM
microSD
microSD
14Unboxing
3. Press the locking tab with your finger and the storage card will eject.
4. Slide the storage card out from its slot.
15Unboxing
Battery
Your phone uses a rechargeable, non-removable battery. How long the battery can
last before it needs recharging depends on how you use your phone. The features and
accessories you use can affect battery life. For example, leaving your Bluetooth
connection always on uses more power. Long phone calls and frequent web browsing
use up a lot of battery power. Also, consider your location: poor signal strength from
your mobile network and extreme temperature make the battery work harder.
Charging the battery
Before you turn on and start using your phone, it is recommended that you charge
the battery.
Only the power adapter and USB cable provided in the box must be used to charge
the battery.
1. Insert the small end of the USB cable into the USB connector.
®
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
As the battery is being charged, the notification LED shows a solid red light. The light
turns to solid green when the battery is fully charged.
When you charge the battery and the phone is on, the charging battery icon is
displayed in the status bar. After the battery has been fully charged, the charging
battery icon turns to a full battery icon .
As a safety precaution, the battery stops charging when it overheats.
16Unboxing
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it up.
Switching the power off
1. Press and hold the POWER button until you see the message, slide down to
power off.
2. Swipe your finger down the screen.
Phone not responding?
Restart your phone if it doesn't respond when you touch the screen or press
the buttons.
Press and hold the POWER button for at least 12 seconds. Your phone turns
off and then turns back on.
17Setting up your phone
Setting up your phone
Activate your phone
Depending on your account or how and where you purchased your phone, it may be
ready to use or you may need to activate it on the Sprint network.
§ If you purchased your phone at a Sprint Store, it is probably activated and ready
to use.
§ If you received your phone in the mail and it is for a new Sprint account or a
new line of service, it is designed to activate automatically. When you turn the
phone on for the first time, you should see a Setting up connections screen.
Follow the onscreen instructions to continue.
§ If you received your phone in the mail and you are activating a new phone for
an existing number on your account (you’re swapping phones), you can activate
on your computer online or directly on your phone.
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it up. Just
follow the onscreen instructions and you’ll be up and running in no time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft account so
you can use services such as Windows Store, SkyDrive®, and more. If you don't have a
Microsoft account, tap create one and follow the onscreen instructions.
You can also create a Microsoft account from your computer by going to
signup.live.com.
Account setup
Set up your online accounts so you can send and receive email, and more.
Depending on the type of email account that you set up, other items such as contacts,
calendar, or other information can appear on your phone as well. And when you sign
in to your social networking accounts, you'll also get your friends' status updates and
see the pictures they've posted.
Setting up an account
1. On the Start screen, slide to the left.
2. Tap Settings > email+accounts.
18Setting up your phone
3. Tap add an account, and then tap the type of account you want to set up.
4. Follow the onscreen instructions to set up your account.
Syncing an account
If you're not seeing your most recent email messages or status updates in an account,
you can manually sync the account to download them.
1. On the Start screen, slide to the left.
2. Tap Settings > email+accounts.
3. Press and hold the account whose information you want to download, and thentap sync.
Deleting an account
1. On the Start screen, slide to the left.
2. Tap Settings > email+accounts.
3. Press and hold the account you want to delete, and then tap delete.
Your primary Microsoft account cannot be deleted. You'll need to do a factory reset
to remove it.
Getting contacts into your phone
There are several ways you can add contacts to your phone.
Online accountsLog in to your online accounts to import contact
information.
Phone contactsCreate and store contacts directly in your phone.
SIM cardCopy your SIM contacts to your phone.
Outlook® (Exchange
ActiveSync®)
BluetoothReceive contacts via Bluetooth from another phone.
Sync your work contacts with Outlook (Exchange
ActiveSync).
19Your first week with your new phone
Your first week with your
new phone
Features you'll enjoy
Keep up to date with your family and friends, and share what's going on in your life.
Hear what you've been missing in your music. And more.
Make your phone as unique as you are
Personalize your Start screen with what's important and unique to you. Create live
tiles for your favorite people, music albums, apps, and more, and pin them all to your
Start screen. To find out more, see Start screen on page 20.
Capture every moment
Here are some of the great camera features you can use:
§ With the ultra-wide angle front camera, you can take a picture of yourself and
more of the beautiful landscape behind you. Or take a close up shot with family
or friends.
§ Quickly launch your camera with the dedicated CAMERA button, even when
your phone is in sleep mode.
§ Use your camera in a wide variety of environments, even in low light conditions.
To find out how to do these and more, see Camera on page 31.
Beats By Dr. Dre Audio™
Beats Audio™ integration gives you a rich, authentic sound experience, whether you’re
listening to music, watching a video, or playing a game. To find out more, see Making
your music sound better on page 61.
SkyDrive integration
Always have access to your photos, videos, and documents anywhere by storing them
in SkyDrive. See Sharing on page 59.
20Your first week with your new phone
Start screen
Up front on the Start screen, you'll see live tiles that continuously update and show
what’s most personal to you. You’ll see your photo album, how many new text and
email messages you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ Swipe your finger left to access apps and settings.
If you see letter tiles in your app list, tap a letter tile to see all of the alphabet tiles.
Then tap a letter to quickly jump to the corresponding section in the app list.
§ To return to the Start screen from any screen, press .
Rearranging and resizing tiles
1. Press and hold the tile you want to move until it floats.
2. Tap the arrow in the lower right corner to resize the tile.
3. Drag the tile where you want it to go.
4. When you're done moving tiles, press or .
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps, pictures, songs,
favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of that person’s
updates — feeds, email, text messages, and call notifications — right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
21Your first week with your new phone
Touch gestures
Use touch gestures to get around your phone.
Tap
Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or press
onscreen buttons.
Press and hold
Swipe or slide
Press and hold an item to view available options (for
example, additional keys on the keyboard).
Swipe your finger vertically or horizontally across the screen
when you need to scroll through a long list or see other screens
in a hub.
22Your first week with your new phone
Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you
have reached the target position.
Flick
Flicking the screen is similar to swiping, except that
you need to swipe your finger in light, quicker
strokes, such as when moving from the Start screen
to the apps list.
Pinch and spread
In some apps, such as Photos or Internet
Explorer, spread your fingers on the
screen to zoom in when viewing a picture
or text.
23Your first week with your new phone
Pinch the screen to zoom out of the picture or text.
Motion gestures
Use motion gestures to mute the ringer and more.
Flip to silence
Pick up to lower volume
When a call comes in you can turn your
phone over to mute it.
In a business meeting or restaurant, pick
your phone up when a call comes in to
lower the ringtone volume.
24Your first week with your new phone
Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear your phone ringing in
your bag?
You can set your phone to automatically detect when it's
in your bag or pocket and raise the ringtone volume so
that you can hear it in noisy environments.
Rotate your phone for a better view
For many screens, you can
automatically change the screen
orientation from portrait to
landscape by turning your phone
sideways.
When entering text, you can turn
your phone sideways to bring up a
bigger keyboard.
Adjusting the volume
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Keep pressing until you get the volume level that you want.
Silencing your ringer
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Tap .
If the Vibrate option is on in the settings, your phone will change to vibrate mode. If
it's not, your phone will change to silent mode.
25Your first week with your new phone
Sleep mode
Sleep mode saves battery power by putting your phone into a low power state while
the display is off. It also stops accidental button presses when your phone is in your
bag or pocket. You’ll still receive messages and calls though.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
Your phone also automatically goes into Sleep mode when it’s idle for a while.
Waking up from Sleep mode
To wake your phone up manually, press the POWER button. You’ll need to unlock the
screen.
Your phone automatically wakes up when you have an incoming call.
Lock screen
Unlocking the screen
Swipe your finger up to unlock the screen or answer an incoming call.
If you've set up a password in the settings, you'll need to enter it to unlock the
screen.
26Your first week with your new phone
Changing your lock screen wallpaper
Browse the collection of preset wallpapers or choose from photos that you've taken
with the camera.
1. On the Start screen, slide to the left.
2. Tap Settings > lock screen.
3. Tap the Background box and then choose photo.
4. Tap change photo and select a photo from your albums or tap to take a new
photo.
5. If the photo you selected is bigger than the allowable wallpaper size, crop the
photo.
To crop, drag the photo and position the part that you want to be your
wallpaper inside the crop box, and then tap .
Customizing your lock screen notifications
Get a quick glance of important notifications right on your lock screen.
1. On the Start screen, slide to the left.
2. Tap Settings > lock screen.
3. Choose an app for detailed notifications.
4. Choose up to five apps for quick notifications.
5. When you're done, press or .
Changing the ringtone
Choose from the preset ringtones.
1. On the Start screen, slide to the left.
2. Tap Settings > ringtones+sounds.
3. Tap the Ringtone box.
4. Listen to a ringtone by tapping the play icon beside its name.
5. Tap the ringtone you want to use.
27Your first week with your new phone
Adding custom ringtones
Copy your ringtone collection from your computer to your phone and select a
customized ringtone.
Only non-DRM MP3 files that are less than 30 MB can be set as phone ringtones.
1. Connect your phone to the computer using the supplied USB cable.
2. On your computer, navigate to the Ringtones folder of the phone storage, and
then copy your custom ringtones to this folder.
3. Disconnect your phone from the computer.
4. On the Start screen, slide to the left.
5. Tap Settings > ringtones+sounds.
6. Tap the Ringtone box, and under Custom, tap the ringtone you want to use.
Changing the theme
Feeling a little blue? You can change the screen's background and accent colors to
match your mood. The accent color you choose will appear in various places, like the
tiles on the Start screen, app icons, on web links, in messages, and more.
1. On the Start screen, slide to the left.
2. Tap Settings > theme.
3. Choose the background and accent colors that you like by tapping their
respective boxes.
28Your first week with your new phone
Taking a screenshot
Want to show off your high game score, write a blog post about your phone's
features, or post a status update about a song you're playing? It's easy to take a
picture of the screen.
Press and hold POWER and then quickly press . The screen is saved in the
screenshots album in the Photos hub.
Switching between apps
Your phone can remember apps you've used most recently, and there's an easy way
to switch between them.
1. Press and hold to see what apps you've used recently.
2. Slide left or right across the screen, and then tap the one you want to use.
You won't see recently used apps if you've closed apps by tapping or shut off
the phone.
29Your first week with your new phone
Windows Store
In Windows Store, it’s easy to download and purchase apps that fit your needs. A
wide collection of free and paid apps is available, from everyday apps, powerful
business apps, to fun games. You can also purchase songs.
From the Start screen, slide to the left and tap Store to start shopping.
Using speech on your phone
Make a call, send a text, or find a place by simply using your voice.
The speech feature may not be available in some countries or regions.
1. Press and hold .
If this is your first time using the speech feature, the screen will display some
examples of things you can say. After reading the examples, tap accept.
2. Say an instruction, for example:
§ To call someone in your contact list, you can say Call Jennifer Singer,
mobile.
§ To open an app such as Calendar, say Open Calendar.
§ To search for something on the Web such as pizza parlors, you can say
Find pizza parlors.
§ If you need help, say What can I say? to view or listen to the various
types of voice instructions you can use.
Turning on more speech commands
You can turn on additional speech commands in the settings, such as saving and
dialing speed dial numbers. You can also set your phone to read aloud text messages
and allow you to dictate your reply message without typing.
1. On the Start screen, slide to the left.
2. Tap Settings > ease of access.
3. Tap the Speech for phone accessibility On/Off switch to turn on additional
speech commands for phone calls. You'll be able to use these commands:
Save speed dial
Call
number
Turn call forwarding on/off
4. Press to return to the settings list.
To assign a speed dial number
To call a speed dial number
To turn call forwarding on or off
30Your first week with your new phone
5. Tap speech.
6. Make sure the Play audio confirmations switch is turned on. This makes your
phone speak aloud to inform you of incoming phone calls.
7. To make your phone read text messages to you, tap the Read aloud incoming
text messages box. Choose whether you want your phone to read text
messages all the time, or only when you're using a Bluetooth or wired headset.
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