Basics Guide
To activate see page 7
2 Basics Guide
Before you do anything else, please read this
Charge the battery
The battery in your phone hasn’t been charged yet. Please use the supplied power adapter
to do a full charge before you start using your phone. Also, please don’t try to take your
phone apart. (If you do, it may invalidate your warranty.)
Choose a rate plan wisely
Depending on how you use your phone, it can use up a lot of Internet bandwidth really
quickly. Before you use your phone, we strongly recommend that you talk to your mobile
operator about data rates.
And finally, a few important words from our legal team
(LIMITATION OF DAMAGES)
To the maximum extent permitted by applicable law, in no event shall HTC or its affiliates
be liable to you, any user, or third party for any indirect, special, consequential, incidental
or punitive damages of any kind, arising in contract, tort, or otherwise, including, but not
limited to, injury, loss of revenue, loss of goodwill, loss of business opportunity, loss of
data, and/or loss of profits, regardless of the foreseeability thereof or whether HTC or its
affiliates have been advised of the possibility of such damages. And in no event shall the
total liability of HTC or its affiliates exceed the amount received from you, regardless of the
legal theory under which the cause of action is brought. The foregoing does not affect any
statutory rights which may not be disclaimed.
More info
For the complete user guide and other helpful resources, go to http://www.htc.com/help or
http://www.virginmobileusa.com/phone-manuals-guides.
Basics Guide 3
Contents
1. Your phone .........................................................................................................4
2. Before turning on your phone .......................................................................5
3. Set up your phone ............................................................................................7
4. Create your account and pick your plan.....................................................7
5. Activate your phone ........................................................................................ 7
6. Make your first call ........................................................................................... 8
7. Send a text message .......................................................................................8
8. Manage your Virgin Mobile account ............................................................ 8
9. Capture every moment as it happens ....................................................... 10
10. Personalize your Home screen .................................................................... 12
11. Listen to your favorite tunes ........................................................................ 13
12. Connect to the Internet ................................................................................ 14
13. Browse the Web ............................................................................................. 15
14. Keep in contact ............................................................................................... 16
15. Catch up with friends .................................................................................... 17
16. Email .................................................................................................................. 18
17. Get Dropbox onto your phone .................................................................... 19
18. Manage the memory and storage card .................................................... 20
19. Battery saving tips .........................................................................................22
4 Basics Guide
1. Your phone
1 Back
2 Home
3 Recent apps
4 Volume
5 Power
6 Notification LED
7 3.5mm headset jack
8 Proximity sensor
9 USB connector
Note: If you want to use a screen protector, please don’t cover and block the proximity
sensor. You can purchase the dedicated screen protector for your phone that
already has a small opening for the sensor.
Basics Guide 5
2. Before turning on your phone
Insert your storage card
You need to insert and use a storage card to store your photos, videos,
music, and other files.
Note: The storage card is sold separately. Your phone supports microSD cards with up
to 32GB of storage.
1. Securely hold your phone with the front facing down, and then with
your thumbs, push the bottom cover out to remove it.
2. Insert the microSD™ card into the storage card slot with its gold
contacts facing down and push it into place.
3. To replace the bottom cover, first align the teeth underneath the cover
with the notches on the side of the phone. Press down on the cover
with your thumbs, and then push it until it locks into place.
6 Basics Guide
Charge the battery
Use the supplied power adapter and USB cable to charge your phone.
Avoid contact with the antenna
Avoid contact with the antenna area when your phone is in use
to optimize antenna performance and battery life.
Antenna location
Basics Guide 7
3. Set up your phone
The first time you switch on your phone, you’ll be guided to set up your
email accounts, social networks, and more. Follow the onscreen instructions
to complete the setup.
4. Create your account and pick your plan
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code
and click Next.
3. When prompted, enter the serial number (MEID) printed on
the sticker located on the back of your phone in the battery
compartment.
4. Follow the remaining instructions to choose your plan and select a
payment method.
5. Follow the activation instructions below after creating your account
in order to be able to start using your phone.
5. Activate your phone
Before you can start making calls, send messages, and more, you need to
activate service with Virgin Mobile.
1. From the Home screen, tap > Activate.
2. Follow the onscreen prompts to complete the activation process.
3. After you’ve completed the wizard, make a phone call to confirm your
activation.
8 Basics Guide
6. Make your first call
1. On the Home screen, tap .
2. Enter a phone number. Or enter the first few letters of a contact name
that’s stored or synced in your phone.
3. Tap Call.
4. To hang up, tap End Call.
7. Send a text message
1. From the Home screen, tap > Messages.
2. On the All messages screen, tap .
3. Enter the recipient in the To field.
4. Tap “Add text”, and then enter your message.
5. When done, tap Send.
8. Manage your Virgin Mobile account
Manage your account from your phone
Dial *86 on your phone or just tap > My Account from the Home screen
to access your account. You can:
• Check your minutes
• Add money (Top-Up)
• Change plans
... and a lot more
Basics Guide 9
Manage your account from your computer
Log in with your phone number and Account PIN at virginmobileusa.com
where you can do everything above, and a lot more.
Top-Up your account
To add money to your account and pay for your service, buy Virgin Mobile
Top-Up cards at thousands of retailers. Or, make it really easy by registering
your credit/debit card or PayPal account.
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working. Set it to Top-Up
your account once a month so you can keep emailing, IMing, Tweeting with
Twitter, surfing, and talking. No interruptions, no sweat. Activate Auto Top-Up
and adjust your settings anytime by logging in at virginmobileusa.com.
One-time Top-Ups
From your computer
If you don’t want to set Auto Top-Up, you can still log in at
virginmobileusa.com whenever you need a quick Top-Up.
From your phone
Just dial *729 on your phone or tap > My Account from the Home
screen.
10 Basics Guide
9. Capture every moment as it happens
Capture photos and videos with no delay. You can launch the camera
directly from the lock screen.
1. If your display is off, press POWER.
2. Drag the Camera icon to the lock screen ring to launch the Camera
right away.
Tip: From the Home screen, you can also tap Camera to launch it.
3. Point the camera towards what you want to capture. The camera
adjusts the focus automatically, and continuously refocuses as you
move it.
4. Tap the flash icon to choose a flash mode.
Note: When using Flash on or Auto flash mode to take a photo, the camera
intelligently sets the best flash brightness.
5. Tap to take a photo, or tap to capture video.
Take a photo while recording video
While you’re recording video, just tap to capture a still shot of your
subject.
Basics Guide 11
Take continuous shots
Do you want to take photos of moving subjects? Use continuous shooting
mode to capture consecutive shots.
Note: Make sure that you’re in Auto scene when using this feature.
1. Press and hold . The camera takes up to 20 consecutive shots of
your subject.
2. After taking the shots:
•Choose the photo you like the most, and then tap Best shot.
•Delete the photos you don’t want to keep.
Want to capture more than 20 shots? Tap > Continuous shooting, and
then clear the Limit to 20 frames option.
Use HDR
When shooting portraits against a bright background, use HDR to capture
your subjects clearly. HDR brings out the details of both the highlights and
shadows, even in high contrast lighting.
1. On the Viewfinder screen, tap .
2. Tap HDR.
3. Tap to take the photo.
The camera takes three shots at different exposure levels and combines
them into one enhanced photo.
12 Basics Guide
10. Personalize your Home screen
Your Home screen has five panels that you can customize. Swipe left or
right across the screen and you’ll discover more space for adding widgets,
apps, and shortcuts. The launch bar shortcuts at the bottom of the Home
screen are also customizable.
Add a widget, app, or shortcut
1. Press and hold on an empty space on your Home screen.
2. Tap the bottom-row tabs and browse through the selection of
widgets, apps, and shortcuts.
3. Drag a widget, app, or shortcut to a Home screen thumbnail where
you want to add it.
Tip: From your Home screen, tap > Personalize to change the wallpaper, ringtone,
and other sounds.
Basics Guide 13
11. Listen to your favorite tunes
If you have your music collection on your computer,
copy your songs to the storage card and play them in
HTC Music.
HTC Music is not just your regular music player. It’s
your central hub for all your music. It includes TuneIn
Radio which gives you access to radio stations. You
can also add more music services if you’ve already
added them to your phone.
Note: The storage card is sold separately.
Copy music to your storage card
1. Connect your phone to your computer using the supplied USB cable.
2. On your phone’s Choose a connection type screen, select Disk drive,
and then tap Done.
3. Access the storage card (which appears as a removable disk) from
your computer, and copy your music files to it.
4. Unmount the phone as required by your computer’s operating system.
Play music
1. From the Home screen, tap > Music to open HTC Music.
2. Tap My phone, and browse your music library by albums, artists, and
more.
3. Tap a song to play it.
14 Basics Guide
Enhance your sound experience
Whether you’re listening to music, watching a YouTube® video, or playing a
game, your phone gives you a rich, authentic sound experience through the
Beats Audio™ profile and other sound enhancer profiles.
1. Plug in your headset to your phone.
2. Slide open the Notifications panel, and then tap .
3. Tap Sound > Sound enhancer.
4. Choose a profile you want to use.
12. Connect to the Internet
Get online using your phone’s data connection or Wi-Fi®.
Use your data connection
It’s simple. When you turn your phone on for the first time and activate it, it
should connect automatically to your Virgin Mobile data connection.
Use Wi-Fi
1. Press and hold from the top of your screen, and then slide your finger
downward to open the Notifications panel.
2. Tap Settings .
3. If Wi-Fi is off, tap its On/Off switch to turn it on.
4. Tap Wi-Fi, and then choose a wireless network to connect to.
Basics Guide 15
13. Browse the Web
Your phone makes it fun and easy to browse the Web on the go.
1. From the Home screen, tap > Internet.
2. Tap the address bar and enter a URL.
Or tap > Bookmarks to open a bookmarked webpage.
3. While viewing a webpage, you can:
•Spread or pinch the screen with your two fingers to zoom in or out.
The text resizes and wraps automatically as you zoom.
•Swipe your finger on the screen to move around the webpage.
•Turn your phone sideways to display in landscape orientation.
Switch between browser tabs
Open several browser tabs to make it easier for you to switch from one
website to another.
1. While viewing a webpage, tap > Tabs.
2. You can:
•Tap New tab to open a new browser tab and access another website.
•Switch to another browser tab by swiping left or right until the
webpage you want to view appears. Then tap that webpage to display
it in full screen.
Private browsing
Use incognito tabs to browse the Web with more privacy.
While browsing the Web, tap > Tabs > New incognito tab to open a new
incognito tab,
16 Basics Guide
Browser cookies are not shared and deleted when you close all incognito
tabs. Pages you view in incognito also won’t appear in your browser history
except for files you download.
14. Keep in contact
In the People app, you’ll see your contacts from
your Google Account, Facebook®, and even your
Exchange ActiveSync® account if you’re signed in to
these accounts on your phone. Aside from contact
details, you’ll also see their status updates and
birthday reminders if they’re your Facebook friends.
If you haven’t signed in to your accounts yet, slide
open the Notifications panel, and then tap >
Accounts & sync to sign in.
Add a new contact
1. From the Home screen, tap > People.
2. Tap .
3. Tap the Name field, and then enter the contact name.
4. Select the Contact type. This determines which account the contact
will be stored.
5. Enter the contact information in the relevant fields.
6. Tap Save.
Basics Guide 17
15. Catch up with friends
See Facebook status updates and Flickr® photos
from your friends all in one place.
With Friend Stream, you can easily track your friends’
status messages, photo uploads, notifications, and
more — or comment and post your own.
Update your status
1. From the Home screen, tap > Friend Stream.
2. Tap , and then enter your status update.
3. Tap to attach something, such as a photo or location on the map.
4. Tap Post.
Comment on or like a Facebook post
Tap a person’s status update and do any of the following:
• Tap a photo or the album name in the status update to view, comment
on, or like the album photos.
• Tap Like or Unlike on the person’s status update.
• Tap the box that says “Write a comment” and enter what you think
about the person’s status update.
18 Basics Guide
16. Email
If you signed into your Google Account on your phone, you’ll be able to
send and receive Gmail™ messages. From the Home screen, just tap >
Gmail.
Use the Mail app to set up and manage your other email accounts such as
webmail, POP3, IMAP, or Exchange ActiveSync accounts.
1. From the Home screen, tap > Mail.
2. On the Choose a mail provider screen, choose the type of email
account to set up.
If you don’t see this screen,tap > New account, and then choose the
type of email account.
3. Enter the email address and password for your email account.
4. Follow the onscreen instructions to finish setting up your email
account.
In the Mail app, you can check your email
messages without having to switch to different
accounts. Just choose the All accounts inbox.
Email messages are color coded so you can
easily distinguish which email accounts they
belong to.
Basics Guide 19
17. Get Dropbox onto your phone
When you use Dropbox on your phone, you’ll always have access to your
photos, videos, and documents anywhere — on your phone, your computer,
and your other mobile devices where you have Dropbox access.
Download and install the Dropbox app from Google Play, then set up your
Dropbox account from your phone so you can:
• Claim an extra 23GB of Dropbox storage free for two years. This offer
is available to both new and current Dropbox users.
• Access your photos and videos that are stored in Dropbox right from
Gallery.
• No more large attachments when sharing by email. Simply send a link
to your Dropbox files.
• Access and view your Office documents that are stored in Dropbox.
• Open Office documents from email attachments and save them to
your Dropbox.
• Check your remaining Dropbox storage right from your phone.
• Search for files. Just include Dropbox as one of the searchable items in
Google Search.
Note: The additional 23GB Dropbox storage is a special offer that’s available on HTC
devices using Android with HTC Sense™ 4.0.
Download and install the Dropbox app
1. From the Home screen, tap > Play Store.
2. Search for Dropbox.
3. When you find it, tap Dropbox > Download > Accept & download.
20 Basics Guide
Set up your Dropbox account
1. Slide the Notifications panel open, then tap > Accounts & sync.
2. Tap > Dropbox, then follow the onscreen instructions to create or
sign in to your account.
3. Using your computer’s web browser, go to the Dropbox website
(www.dropbox.com), log in to your account, and complete the getting
started guide.
See your phone’s user guide for more information on using Dropbox.
18. Manage the memory and storage card
Check available internal storage and storage card space.
1. Slide open the Notifications panel, and then tap .
2. Tap Storage.
Clear application cache and data
1. Slide open the Notifications panel, and then tap .
2. Tap Apps.
3. On the All tab, tap an app.
4. On the screen, tap Clear data and/or Clear cache.
Basics Guide 21
Uninstall third-party apps
Note: You cannot uninstall apps that are preinstalled on your phone.
1. From the Home screen, tap .
2. Press and hold a third-party app, .and then drag it to the Uninstall
button.
3. Tap OK to confirm.
Move apps to or from the storage card
Move downloaded apps to the storage card if the internal storage on your
phone is getting low. Or, if your storage card is getting full, you can move
apps from the storage card to the internal storage.
You can only move apps that are not preinstalled on your phone.
1. Slide open the Notifications panel, and then tap .
2. Tap Apps.
3. On the Downloaded tab, tap the app you want to move.
4. Tap Move to storage card or Move to internal storage.
22 Basics Guide
19. Battery saving tips
How long the battery can last before it needs recharging depends on how
you use your phone. The features and accessories you use can affect
battery life.
You can get the battery to last longer by following a few simple tips:
• Turn off the display when you’re not using it.
• Lower the volume.
• Close battery-intensive programs, such as the Camera, when you’re
done using them.
• Make sure apps are closed and not continuously running in the
background.
• For apps such as Weather or Mail, turn off automatic sync.
Basics Guide 23
Important health information and safety precautions
When using this product, the safety precautions below must be taken to avoid possible
legal liabilities and damages.
Retain and follow all product safety and operating instructions. Observe all warnings in the
operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment,
observe the following precautions.
Electrical safety
This product is intended for use when supplied with power from the designated battery or
power supply unit. Other usage may be dangerous and will invalidate any approval given
to this product.
Safety precautions for proper grounding installation
CAUTION: Connecting to improperly grounded equipment can result in an electric shock
to your device.
This product is equipped with a USB Cable for connecting with desktop or notebook
computer. Be sure your computer is properly grounded (earthed) before connecting this
product to the computer. The power supply cord of a desktop or notebook computer has
an equipment-grounding conductor and a grounding plug. The plug must be plugged into
an appropriate outlet which is properly installed and grounded in accordance with all local
codes and ordinances.
Safety precautions for power supply unit
Use the correct external power source
A product should be operated only from the type of power source indicated on the
electrical ratings label. If you are not sure of the type of power source required, consult
your authorized service provider or local power company. For a product that operates
from battery power or other sources, refer to the operating instructions that are included
with the product.
24 Basics Guide
This product should be operated only with the following designated power supply
unit(s).
AC Adapter
HTC, Model TC U250
Handle battery packs carefully
This product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of fire
and burns if the battery pack is handled improperly. Do not attempt to open or service
the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits,
dispose of in fire or water, or expose a battery pack to temperatures higher than 60˚C
(140˚F).
WARNING: To reduce risk of fire or burns, do not disassemble, crush, puncture,
short external contacts, expose to temperature above 140° F (60° C), or dispose
of in fire or water. Recycle or dispose of used batteries according to the local
regulations or reference guide supplied with your product.
Take extra precautions
•Keep the device dry and away from water or any liquid as it may cause a short circuit.
•The phone should only be connected to products that bear the USB-IF logo or have
completed the USB-IF compliance program.
•Only use the battery with a charging system that has been qualified with the system
per this standard, IEEE-Std-1725. Use of an unqualified battery or charger may present
a risk of fire, explosion, leakage or other hazard.
•Avoid dropping the device. If the device is dropped, especially on a hard surface, and
the user suspects damage, take it to a service centre for inspection.
•If the battery leaks:
– Do not allow leaking fluid to come in contact with skin or clothing. If already in con-
tact, flush the aected area immediately with clean water and seek medical advice.
–Do not allow the leaking fluid to come in contact with eyes. If already in con-
tact, DO NOT rub; rinse with clean water immediately and seek medical advice.
–Take extra precautions to keep a leaking battery away from fire as there is a
danger of ignition or explosion.
Basics Guide 25
Safety precautions for direct sunlight
Keep this product away from excessive moisture and extreme temperatures. Do not leave
the product inside a vehicle or in places where the temperature may exceed 140°F (60°C),
such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight
or strong ultraviolet light for extended periods of time. This may damage the product,
overheat the battery, or pose a risk to the vehicle.
Prevention of hearing loss
CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high
volume for prolonged periods of time.
Safety in aircraft
Due to the possible interference caused by this product to an aircraft’s navigation system
and its communications network, using this device’s phone function on board an airplane is
against the law in most countries. If you want to use this device when on board an aircraft,
remember to turn off your phone by switching to Airplane Mode.
Environment restrictions
Do not use this product in gas stations, fuel depots, chemical plants or where blasting
operations are in progress, or in potentially explosive atmospheres such as fuelling areas,
fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles, such as grain, dust, or
metal powders. Please be aware that sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.
Explosive atmospheres
When in any area with a potentially explosive atmosphere or where flammable materials
exist, the product should be turned off and the user should obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even
death. Users are advised not to use the equipment at refueling points such as service or
26 Basics Guide
gas stations, and are reminded of the need to observe restrictions on the use of radio
equipment in fuel depots, chemical plants, or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
These include fueling areas, below deck on boats, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles, such as grain, dust, or
metal powders.
Road safety
Full attention must be given to driving at all times in order to reduce the risk of an
accident. Using a phone while driving (even with a hands free kit) causes distraction and
can lead to an accident. You must comply with local laws and regulations restricting the
use of wireless devices while driving.
Limiting exposure to radio frequency (RF) fields
For individuals concerned about limiting their exposure to RF fields, the World Health
Organisation (WHO) provides the following advice:
Precautionary measures: Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If individuals are concerned, they might
choose to limit their own or their children’s RF exposure by limiting the length of calls, or
using ‘hands-free’ devices to keep mobile phones away from the head and body.
Further information on this subject can be obtained from the WHO home page
http://www.who.int/peh-emf Who Fact sheet 193: June 2000.
Safety precautions for RF exposure
Avoid using your phone near metal structures (for example, the steel frame of a
building).
Avoid using your phone near strong electromagnetic sources, such as microwave
ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not
contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF
exposure guidelines and should be avoided.
Basics Guide 27
Interference in cars
Please note that because of possible interference to electronic equipment, some vehicle
manufacturers forbid the use of mobile phone in their vehicles unless a handsfree kit with
an external antenna is included in the installation.
Interference with medical equipment functions
This product may cause medical equipment to malfunction. The use of this device is
forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to
determine if they are adequately shielded from external RF energy. Your physician may be
able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities may be using equipment that could
be sensitive to external RF energy.
Hearing aids
Some digital wireless phones may interfere with some hearing aids. In the event of such
interference, you may want to consult your service provider, or call the customer service
line to discuss alternatives.
Nonionizing radiation
Your device has an internal antenna. This product should be operated in its normal-use
position to ensure the radiative performance and safety of the interference. As with other
mobile radio transmitting equipment, users are advised that for satisfactory operation
of the equipment and for the safety of personnel, it is recommended that no part of
the human body be allowed to come too close to the antenna during operation of the
equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas
may impair call quality and damage the phone, causing loss of performance and SAR
28 Basics Guide
levels exceeding the recommended limits as well as result in non-compliance with local
regulatory requirements in your country.
To assure optimal phone performance and ensure human
exposure to RF energy is within the guidelines set forth in the
relevant standards, always use your device only in its normal-use
position. Contact with the antenna area may impair call quality
and cause your device to operate at a higher power level than
needed. Avoiding contact with the antenna area when the phone
is IN USE optimizes the antenna performance and the battery life.
Antenna location
Electrical safety
Accessories
•Use only approved accessories.
•Do not connect with incompatible products or accessories.
•Take care not to touch or allow metal objects, such as coins or key rings, to contact or
short-circuit the battery terminals.
Connection to a car
Seek professional advice when connecting a phone interface to the vehicle electrical
system.
Faulty and damaged products
•Do not attempt to disassemble the phone or its accessory.
•Only qualified personnel must service or repair the phone or its accessory.
Basics Guide 29
General precautions
You alone are responsible for how you use your phone and any consequences of its use.
You must always switch off your phone wherever the use of a phone is prohibited. Use of
your phone is subject to safety measures designed to protect users and their environment.
Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent damaging
them and remove the device from your pants’ pocket before sitting down.
It is also recommended that you store the device in a protective case and only use
the device stylus or your finger when interacting with the touch screen. Cracked
display screens due to improper handling are not covered by the warranty.
Device getting warm after prolonged use
When using your device for prolonged periods of time, such as when you’re talking on
the phone, charging the battery or browsing the Web, the device may become warm.
In most cases, this condition is normal and therefore should not be interpreted as a
problem with the device.
Heed service markings
Except as explained elsewhere in the Operating or Service documentation, do not service
any product yourself. Service needed on components inside the device should be done
by an authorized service technician or provider.
Protect your phone
•Always treat your phone and its accessories with care and keep them in a clean and
dust-free place.
•Do not expose your phone or its accessories to open flames or lit tobacco products.
•Do not expose your phone or its accessories to liquid, moisture or high humidity.
•Do not drop, throw or try to bend your phone or its accessories.
•Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its
accessories.
•Do not paint your phone or its accessories.
•Do not attempt to disassemble your phone or its accessories, only authorized
personnel must do so.
•Do not expose your phone or its accessories to extreme temperatures, minimum -20
and maximum 40 degrees Celsius.
•Please check local regulations for disposal of electronic products.
•Do not carry your phone in your back pocket as it could break when you sit down.
30 Basics Guide
Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service
technician or provider under the following conditions:
•Liquid has been spilled or an object has fallen into the product.
•The product has been exposed to rain or water.
•The product has been dropped or damaged.
•There are noticeable signs of overheating.
•The product does not operate normally when you follow the operating instructions.
Avoid hot areas
The product should be placed away from heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that produce heat.
Avoid wet areas
Never use the product in rain, or near washbasins or other wet locations. If your product
gets wet, do not try to dry the product with the use of an oven or dryer, as this may
damage your product.
Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature and/
or humidity ranges, condensation may form on or within the device. To avoid damaging
the device, allow sufficient time for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment,
allow the device to acclimate to room temperature before turning on power.
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product.
Slots and openings are provided for ventilation. These openings must not be blocked or
covered.
Air bags
Do not place a phone in the area over an air bag or in the air bag deployment area. Store
the phone safely before driving your vehicle.
Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any
mounting of the product should follow the manufacturer’s instructions, and should use a
mounting accessory recommended by the manufacturer.
Avoid unstable mounting
Do not place the product with an unstable base.
Basics Guide 31
Use product with approved equipment
This product should be used only with personal computers and options identified as
suitable for use with your equipment.
Adjust the volume
Turn down the volume before using headphones or other audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD
screen.
Small children
Do not leave your phone and its accessories within the reach of small children or allow
them to play with it. They could hurt themselves or others, or could accidentally damage
the phone. Your phone contains small parts with sharp edges that may cause an injury or
which could become detached and create a choking hazard.
Repetitive motion injuries
To minimise the risk of RSI, when texting or playing games with your phone:
•Do not grip the phone too tightly
•Press the buttons lightly
•Make use of the special features in the handset which minimise the number of buttons
which have to be pressed, such as message templates and predictive text.
•Take lots of breaks to stretch and relax.
Operating machinery
Full attention must be given to operating the machinery in order to reduce the risk of an
accident.
Loud noise
This phone is capable of producing loud noises which may damage your hearing.
Emergency calls
This phone, like any wireless phone, operates using radio signals, which cannot guarantee
connection in all conditions. Therefore, you must never rely solely on any wireless phone
for emergency communications.
32 Basics Guide
Regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of
PK76300.
FCC ID: NM8PK76300.
To ensure continued reliable and safe operation of your device, use only the accessories
listed below with your PK76300.
The Battery Pack has been assigned a model number of BK76100.
Operating temperature range: 32°F to 104°F (0°C to 40°C)
NOTE: This product is intended for use with a certified Class 2 Limited Power Source,
rated 5 Volts DC, maximum 1 Amp power supply unit.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
Consult the dealer or an experienced radio or television technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Basics Guide 33
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless
Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and
Order in WT Docket 01- 309 modified the exception of wireless phones under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be
compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access
to telecommunications services for persons with hearing disabilities. While some wireless
phones are used near some hearing devices (hearing aids and cochlear implants), users
may detect a buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of interference
they generate. The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users find phones that may be compatible with their
hearing devices. Not all phones have been rated. Phones that are rated have the rating on
their box or a label located on the box. The ratings are not guarantees. Results will vary
depending on the user’s hearing device and hearing loss. If your hearing device happens
to be vulnerable to interference, you may not be able to use a rated phone successfully.
Trying out the phone with your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not rated. M4 is the better/higher of
the two ratings. Your PK76300 is rated M4.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing aid’s telecoil than phones that are not rated. T4 is the better/higher of the
two ratings. Your PK76300 is rated T4.
Please power off the Bluetooth function while using hearing aid devices with your
PK76300.
Hearing devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you
find this rating. Higher ratings mean that the hearing device is
relatively immune to interference noise.
34 Basics Guide
The hearing aid and wireless phone rating values are then added together. A sum of 5 is
considered acceptable for normal use. A sum of 6 is considered for better use. A sum of 8
is considered for best use. In the above example, if a hearing aid meets the M2 level rating
and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This
should provide the hearing aid user with “normal usage” while using their hearing aid with
the particular wireless phone. “Normal usage” in this context is defined as a signal quality
that is acceptable for normal operation.
This methodology applies equally for T ratings. The M mark is intended to be synonymous
with the U mark. The T mark is intended to be synonymous with the UT mark. The M and
T marks are recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules. The HAC
rating and measurement procedure are described in the American National Standards
Institute (ANSI) C63.19 standard.
For information about hearing aids and digital wireless phones
FCC Hearing Aid Compatibility and Volume Control:
http://www.fcc.gov/cgb/dro/hearing.html
Gallaudet University, RERC:
https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm
SAR Information
0.468 W/kg @ 1g (HEAD)
1.27 W/kg @ 1g (BODY)
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES. For body worn operation, this phone has been tested and meets the
FCC RF exposure guidelines when used with the HTC Corporation. Accessories supplied or
designated for this product. Use of other accessories may not ensure compliance with the
FCC RF exposure guidelines.
Your wireless mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government. These
limits are part of comprehensive guidelines and establish permitted levels of RF energy for
Basics Guide 35
the general population. The guidelines are based on the safety standards previously set by
both U.S. and international standards bodies:
American National Standards Institute (ANSI) IEEE. C95.1-1992.
National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986.
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996.
Ministry of Health (Canada), Safety Code 6. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of age and
health.
The exposure standard for wireless mobile phone employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg*.
The FCC has granted an Equipment Authorization for this model device with all reported
SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR
information on this model device is on file with the FCC and can be found under the
Display Grant section of https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm after
searching on FCC ID: NM8PK76300
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web-site as http://www.phonefacts.net.
* In the U.S. and Canada, the SAR limit for mobile phone used by the public is 1.6 Watts/kg
(W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin
of safety to give additional protection for the public and to account for any variations in
usage.
Normal condition only to ensure the radiative performance and safety of the interference.
As with other mobile radio transmitting equipment, users are advised that for satisfactory
operation of the equipment and for the safety of personnel, it is recommended that no
part of the human body be allowed to come too close to the antenna during operation of
the equipment.
Wireless Emergency Alerts/CMAS
Wireless Emergency Alerts (WEA), also known as CMAS, is a part of a national alerting
system called IPAWS (Integrated Public Alert and Warning System) that enables
emergency management officials to rapidly disseminate the warnings and safety
information via text alerts to wireless phones based on the phones’ geographic location,
The Federal Emergency Management Agency or FEMA is responsible for receiving
36 Basics Guide
the alerting information and forwarding the alerts to participating wireless carriers such
as Sprint. Such alerts may come from the President of the United States; the National
Weather Service, state or county public safety officials. This system is integrated into the
same national alerting services that serve television and radio today. For more information
regarding WEA/CMAS please go to: FEMA website.
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure
requirements, a minimum separation distance of 1 cm must be maintained between the
user’s body and the handset, including the antenna. Third-party belt-clips, holsters, and
similar accessories used by this device should not contain any metallic components. Bodyworn accessories that do not meet these requirements may not comply with RF exposure
requirements and should be avoided.
Use only the supplied or an approved antenna. Unauthorized antennas, modifications,
or attachments could impair call quality, damage the phone, or result in violation of
regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes
into contact with the skin, a minor burn may result. Please contact your local dealer for
replacement antenna.
FCC RF Radiation Exposure Statement
This Transmitter has been demonstrated co-location compliance requirements
with Bluetooth and WLAN. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
This equipment complies with FCC RF radiation exposure
uncontrolled environment.
limits set forth for an
Telecommunications & Internet Association (TIA)
safety information
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of
15 cm (6 inches) be maintained between a handheld wireless phone and a pacemaker to
Basics Guide 37
avoid potential interference with the pacemaker. These recommendations are consistent
with the independent research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
Should ALWAYS keep the phone more than
when the phone is turned ON.
15 cm (6 inches)
from their pacemaker
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential for
interference. If you have any reason to suspect that interference is taking place, turn
the phone OFF immediately.
Hearing aids
Some digital wireless phones may interfere with some hearing aids. In the event of such
interference, you may want to consult your service provider, or call the customer service
line to discuss alternatives.
WEEE notice
The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into
force as European law on 13th February 2003, resulted in a major change in the treatment
of electrical equipment at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition,
to promote the reuse, recycling and other forms of recovery of such wastes so as to
reduce disposal.
The WEEE logo (shown at the left) on the product or on its box indicates that
this product must not be disposed of or dumped with your other household
waste. You are liable to dispose of all your electronic or electrical waste
equipment by relocating over to the specified collection point for recycling of
such hazardous waste. Isolated collection and proper recovery of your electronic
and electrical waste equipment at the time of disposal will allow us to help
conserving natural resources. Moreover, proper recycling of the electronic and
electrical waste equipment will ensure safety of human health and environment.
For more information about electronic and electrical waste equipment disposal,
recovery, and collection points, please contact your local city center, household
waste disposal service, shop from where you purchased the equipment, or
manufacturer of the equipment.
38 Basics Guide
RoHS compliance
This product is in compliance with Directive 2002/95/EC of the European Parliament
and of the Council of 27 January 2003, on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS) and its amendments.
Manufacturer’s Warranty
Your device has been designed to provide you with reliable, worry-free service. If for
any reason you have a problem with your equipment, please refer to the manufacturer’s
warranty in this section.
For information regarding the terms and conditions of service for your device, please visit
www.virginmobileusa.com or call Virgin Mobile Customer Service at 1-888-322-1122.
12 Month Limited Warranty
HTC Corporation (the Company) warrants to the original retail purchaser of this HTC
handheld portable cellular telephone, that should this product or any part thereof during
normal consumer usage and conditions, be proven defective in material or workmanship
that results in product failure within the first twelve (12) month period from the date of
purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the
Company’s option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are
similarly warranted for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States
or Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme
environmental conditions;
Basics Guide 39
(d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and
nonoperative parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather
conditions, battery leakage, blown fuse, theft or improper usage of any electrical
source.
The Company disclaims liability for removal or reinstallation of the product, for geographic
coverage, for inadequate signal reception by the antenna or for communications range or
operation of the cellular system as a whole.
Before sending your wireless device to HTC Corporation for repair or service, please note
that any personal data or software stored on the device may be inadvertently erased
or altered. Therefore, we strongly recommend you make a back up copy of all data and
software contained on your device before submitting it for repair or service. This includes
all contact lists, downloads (i.e., third-party software applications, ring tones, games and
graphics) and any other data added to your device.
In addition, if your wireless device utilizes a Multimedia card, please remove the card
before submitting the device and store for later use when your device is returned, HTC
Corporation is not responsible for and does not guarantee restoration of any third-party
software, personal information or memory data contained in, stored on, or integrated with
any wireless device, whether under warranty or not, returned to HTC Corporation for repair
or service.
To obtain repairs or replacement within the terms of this Warranty, the product should be
delivered with proof of Warranty coverage (e.g., dated bill of sale), the consumer’s return
address, daytime phone number or fax number and complete description of the problem,
transportation prepaid.
Please follow the steps at www.htc.com/help or return to the place of purchase for repair
or replacement processing. In addition, for reference to an authorized Warranty station in
your area, you may telephone in the United States +1(866) 449-8358.
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO
THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE
COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR
THE PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
40 Basics Guide
THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY
WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF
ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. THE COMPANY SHALL NOT BE
LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF
USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED.
No person or representative is authorized to assume for the Company any liability other
than expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damage so the above limitation
or exclusions may not apply to you. This Warranty gives you specific legal rights, and you
may also have other rights, which vary from state to state.
IN USA AND CANADA: Please go to www.htc.com/help
Loading...