HTC One Verizon Quick Start Manual

Get to Know Your Phone

My Verizon

You’re now connected to Verizon 4G LTE. Lightning fast, Lightning strong. For more information, visit verizonwireless.

com/4GLTE.

myverizon, to learn how to use your phone.

1. Go to My Verizon

2. Click Support

3. Click Device

4. Selec t your phone and clic k OK. Or if

a diff erent phon e is displayed, click

Select another device and ﬁnd your

phone.

My Veriz on allows you to m anage your account, pay your bill, purchase accessories & more.

Assistance is at your ﬁngertips anytime at

verizonwireless.com.

Customer Service is at your disposal at 1-800-922-0204 or at any Verizon Wireless Store.

A User Guide is available on demand— simply download one at support.vzw.com/

phones or call 1-866-449-8358 to order

a copy.

NOTE: Devices and software are constantly evolving—the screen images and icons you see here are for reference only.

Phone Features

power/ir

SIM card tray

WARNING! Please use only an approved charging accessory to charge your device. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.

notiﬁcation LED earpiece

speaker

front camera

homeback

volume

touch screen

3.5 mm

camera

headset jack

NFC touch point

ﬂash

USB connector

Non-Removable Battery: Device equipped with internal rechargeable battery. Never attempt to open or disassemble the device yourself, doing so may cause damage that voids your warranty.

Your Home Screen

Your Home screen features HTC BlinkFeed™ — a stream of information and updates that matter most to you.

phone

all apps

• Tap a tile t o view more det ails or to comment on a p ost or status upda te.

• To manually re fresh the stream, scr oll to the to p and pull dow n on the scree n.

• W hile in the Feed s panel, tap t he stat us bar to scroll to the to p.

• To choose the feeds to display, scroll to the top, pull down on t he screen, a nd tap > Topics and ser vices.

notiﬁcations

camera

internetmessages

Setting Up Your Phone

Charging the Battery

1. Connect the phone to the AC adapt er

using t he USB sync cable.

2. Plug the AC adap ter into an ele ctrical

outlet to sta rt charg ing.

NOTE: It’s important to fully charge the battery before turning on your phone.

Installing/Removing the SIM Card*

Your phone comes with a preinstalled 4G SIM Card. When you need to remove or replace your SIM card, refer to the instructions below:

1. With t he phone fac ing up and the l eft

panel f acing you, inser t the tip of the SIM removal too l into the small hole nex t to the SIM card t ray slot.

2. Push t he tip all the way into the hole

until t he SIM card tray ejec ts.

3. Pull the SIM card tray o ut, and plac e

the SIM c ard (contacts facing dow n) into the tray.

4. Inser t the SIM card tray ba ck into the

slot.

NOTE: When removing the SIM card, make sure that you insert the empty SIM card tray back into the slot.

*A Subscriber Identity Module (SIM Card) is a “smartcard” that houses personal information, such as your mobile phone number, calling plan, account information, and content, such as contacts, text messages, and call history. The Verizon Wireless 4G SIM Card is compatible with any Verizon Wireless 4G certified device. You can move the 4G SIM Card from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan. To see which devices are compatible with the Verizon Wireless 4G SIM Card, visit verizonwireless.com/certifieddevice.

Powering On/Off

Press and hold the POWER button for a few seconds until the screen turns on.

To turn it off, unlock the screen, press and hold the POWER button and then tap Power off.

Setup Wizard

When you turn on your phone for the ﬁrst time, you have the option to quickly set up email accounts, sync contacts that you have backed up in the cloud, enable location services, and more. Simply follow the onscreen instructions to complete the initial setup of your phone.

For more information visit verizonwireless.

com. Click Support > Device, select your

phone and click OK. If a different phone is displayed, click Select another device.

Backup Assistant∞ Plus

Backup Assistant is now Backup Assistant Plus. Protect your contacts by going to verizonwireless.com/baplus.

Adding Your Google Account

Now your Gmail™, Google™ contacts, and Google calendar events can all be loaded to your phone automatically.

1. With t wo ﬁngers , swipe down from

the status b ar to open Quic k setting s.

2. Tap > Accounts & s ync > > Google >

Existing.

NOTE: If you don’t have a Google account, tap New and follow screen instructions to create one. You can also create a Google account online at google.com.

3. Enter y our email add ress and

passw ord, and th en tap .

4. Follow screen instructions to proceed.

Record your Google account information. Please keep this document in a safe place.

Username: @gmail.com Password:

Adding Other Email Accounts

1. With t wo ﬁngers , swipe down from

the status b ar to open Quic k setting s.

2. Tap > Accounts & s ync > , and then

tap the type of email account you’re adding (for example, AOL, Exchange ActiveSync, or Microsoft Hotmail).

3. Enter y our email account infor mation.

4. Follow onscreen instructions to add

the em ail account to your ph one.

Locking and Unlocking the Screen

To lock the screen, brieﬂy press the POWER button.

To unlock the screen, brieﬂy press the POWER button again, and then drag the lock icon or clock up. You can also swipe up from an empty space on the lock screen.

NOTE: If you’ve set up a screen lock, you’ll be asked to provide your credentials before your phone unlocks.

Start Using Your Phone

Selecting Your Home Screen

Pressing takes you back to the default Home screen which is the HTC BlinkFeed. You can change your Home screen.

1. With t wo ﬁngers , swipe down from

the status b ar to open Quic k setting s.

2. Tap Settings > Personalize >

Customize home screen.

3. Tap and hold the scre en you want to

set as yo ur Home scre en, and the n drag it t o Set as home.

4. Custo mize the selecte d Home screen

fur ther by addi ng widgets, app icons, folders, and shortcuts.

Making a Call

On the Home screen, tap , and then do one of the following:

• Dial the number, and then tap Call.

• Slide to the People tab, tap the contact

you want to call, and then tap a phone number.

NOTE: The available options depend on the information you

saved for the contact.

Receiving a Call

Tap Answer or Decline.

Or if the screen is off, it will turn back on and show the lock screen. Drag or up the screen to answer or reject the call.

Setting Up Voice Mail

1. On the H ome screen , tap .

2. Dial *86 (*VM) and ta p Call. If you

hear a g reeting , tap # to interrupt, and follow t he setup tu torial.

Accessing Voice Mail

From your phone—dial *86 and tap Call. When you hear the greeting, tap # to interrupt, follow the prompts.

From any phone—dial your wireless number. When you hear the greeting, press # to interrupt, follow the prompts.

NOTE: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not password protected until you create a password by following the setup tutorial.

Using Visual Voice Mail

View a list of messages without dialing into a mailbox. Listen or erase with the touch of a button.

1. If you ar e a new Verizon Wireless

subscribe r, ﬁ rst dial *86 to set up your voice mail service.

2. On t he Home sc reen, tap >

Voice Mail .

3. Tap OK on the Visua l Voice Mail

message, tap Visual Voice Mail, and follow t he prompts t o download and star t using Visu al Voice Mail .

Please note that it may take five minutes for Visual Voice Mail to set up. Your password and voice mail messages will be stored on the phone and messages will be available to anyone with access to the phone. To help limit unauthorized access to the voice mail, consider locking the phone when not in use. To cancel your Visual Voice Mail service, go to verizonwireless.com/myverizon or contact Customer Service. V Block must be removed to use Visual Voice Mail. Data charges apply only to the application download, which requires approximately 1 MB of data.

Connecting a Bluetooth® Device

1. With t wo ﬁngers , swipe down from

the status b ar to open Quic k setting s.

2. Tap Bluetooth to turn Bluetoot h on,

and th en tap .

3. Tap the na me of the Blue tooth dev ice in

the lis t. Your ph one then au tomatic ally tries t o pair with t he device.

4. If aut omatic pair ing fails, en ter the

passcode supplied with the Bluetooth device.

Sounding Better

HTC’s Music app keeps all your music sources and services in one place.

Whether you’re listening to music, watching a YouTube® video, or playing a game, you’ll enjoy a rich and authentic sound experience through dual front stereo speakers, Beats Audio™ integration, and built-in powerful ampliﬁers.

Capturing Photos and Videos

With the cutting-edge camera, effects, and scenes, you can capture stunningly clear photos and videos anytime of the day.

And with HTC Zoe™, you can capture memories with sound and watch your photos spring to life.

Taking HTC Zoe Photos

1. On the H ome screen , tap Camera .

If the screen in locked , drag up the screen to launch the Camera app.

2. Tap .

3. Point t he camera at what you wan t to

capt ure, and the n tap .

Your HTC Zoe photo is captured when the shutter release button turns red .

Capturing Video

1. On the c amera app, p oint at what you

want to recor d, and then tap .

2. When you’re d one recording, tap .

Apps & More

Play it up with music, ringtones, wallpapers, apps and games. Keep up with Twitter and Facebook.

Installing Apps

Hundreds of thousands of apps are available to download from Google Play.

1. Fro m the Home s creen, tap >

Play Store > Apps.

2. Navig ate or searc h for the item yo u

want to down load and then selec t it.

3. On the a pplication d etails screen, ta p

Install (for free apps) or tap the price (for paid apps).

4. Follow screen instructions to

down load and inst all the app.

Google Now

Do you want to know the weather or your morning commute time before you start your day? Google Now™ delivers quick and up-to-date information that matters to you—all without the search.

To get Google Now, set up a Google account on your phone, and then press and hold .

Check email on the go with popular Internet-based email accounts, including AOL® Mail, Gmail, Hotmail®, Verizon.net, and Yahoo!® Mail.

Verizon Tones

Search, preview, purchase and manage ringback tones and ringtones from your favorite artists all in one place.

On the Home screen of your phone, tap > Verizon > Verizon Tones.

For more information, go to

verizonwireless.com/mediastore.

Media Store

Find apps for entertainment, travel, productivity, navigation, ringback tones, ringtones, games, wallpaper and more. Go to verizonwireless.com/mediastore.

For details and pricing, go to

verizonwireless.com.

Data charges may apply.

Mobile Web

Take the Internet on the go. You can reach the latest news, get the weather and follow your stocks. Enjoy HTML5 content and no more panning left and right. The Web browser’s text reﬂow automatically adjusts text to the width of your screen.

On the Home screen of your phone, tap Internet .

HTC TV and HTC Remote

Simplify your living room entertainment experience with the HTC TV app and HTC remote. These apps pack a powerful electronic programming guide and remote controller on your phone so you’re always in control of what you watch, whenever.

On the Home screen of your phone, tap > TV.

Verizon SafeGuards

Family and Safety Apps & Services. Get the most robust parental controls. Go to

verizonwireless.com/safeguards.

My Verizon Mobile

Use My Verizon Mobile to access your Verizon Wireless account right on your phone. View your call, messaging, and data usage, check and pay your bill, and more.

On the H ome screen , tap > My Verizon Mobile.

Global Ready™

Verizon Wireless keeps you connected around the corner and around the world. For up-to-date information on destinations and rates go to verizonwireless.com/tripplanner.

Location Based Services

This phone can determine its location, which is useful for services such as navigation, shopping and weather. For your safety, it’s defaulted to only acquire your location when you dial 911. To use Location Based Services, go to Settings, and th en touch Location.

Your wireless device can determine its (and your) physical, geographical location (“Location Information”) and can associate Location Information with other data. Additionally, certain applications, services and programs are capable of accessing, collecting, storing and using Location Information and disclosing Location Information to others. You should use caution when determining whether or not Location Information should be made available to others and you should review any applicable third party policies before providing access. To help limit potential unauthorized access to your Location Information, Verizon Wireless offers various mechanisms and settings to manage access to location data. By enabling location settings you are permitting third party access to Location Information through software, widgets or peripheral components you choose to download, add or attach to your wireless device or through web access, messaging capabilities or other means and you are authorizing Verizon Wireless to collect, use and disclose your Location Information as appropriate to provide you with any location services that you enabled.

VZ Navigator®

Get premium GPS voice navigations and 3D maps with spoken real-time trafﬁc alerts. Find movie times, event info and gas stations. Go to verizonwireless.com/

navigator.

Getting the Most of Your Phone

Explore the functions and features of your phone right at the palm of your hand.

On the Home screen of your phone, tap > Help, and then tap Tips & Help to down load the late st How-tos an d Show Me videos.

Tips & Help has all the in formatio n you need to m ake the most o ut of your phone.

Share Content Using NFC*

Don’t wait to share that perfect vacation photo or that really cool blog you wrote. Use NFC to instantly share a photo, website, or contact information to other NFCenabled device.

*Near field communication

1. With t wo ﬁngers , swipe down from

the status b ar, and then tap .

2. Unde r Wireless & networks, tap More,

and th en select t he NFC option.

3. Op en the pho to, website , or contac t you

want t o share.

4. Place your phone back to back with the

othe r NFC-ena bled device , and then ta p the sc reen to shar e what you ’re viewin g.

Customer Information

Your Wireless Device and Th ird Part y Services

Veriz on Wirel ess is th e mobile c arrier a ssocia ted wit h this wire less dev ice, but m any ser vices a nd feat ures of fered thro ugh th is wirel ess devi ce are pro vided by o r in conju nctio n with t hird pa rties . Verizo n Wirele ss is not re sponsi ble for your u se of thi s wireles s device o r any non -Verizo n Wirele ss appl icatio ns, ser vices an d produ cts in cludin g any per sonal info rmati on you cho ose to use , submi t or shar e with ot hers. Spec ific th ird par ty ter ms and con dition s, term s of use, and pr ivacy p olicie s shall ap ply. Pleas e review c arefu lly all appl icable te rms and c ondit ions and p olicies p rior to us ing this w ireles s device a nd any as sociat ed applic ation , produ ct or ser vice.

Hearing Aid Compatibility Information

This p hone ha s been tes ted and r ated for u se with h earin g aids fo r some of t he wire less tec hnolog ies tha t it uses. Howe ver, there m ay be som e newer w ireless t echno logies used i n this ph one tha t have not b een test ed yet for u se with hear ing aids . It is imp ortan t to try t he dif ferent f eatur es of this p hone th oroug hly and i n diffe rent loc ation s, using y our hear ing aid or c ochlea r impla nt, to de termin e if you he ar any in terfe ring no ise. Con sult you r serv ice prov ider or th e manu fact urer of t his pho ne for inf ormat ion on he aring ai d comp atibil ity. If you h ave que stions a bout re turn or e xchan ge polic ies, con sult you r serv ice prov ider or ph one ret ailer.

HTC, t he HTC log o, HTC One , the HTC On e logo, HT C Blin kFeed, a nd HTC Zoe a re trad emark s of HTC Co rporat ion.

Goog le, Goog le Now, Gm ail, YouTube are t radem arks of Google Inc.

Yahoo! i s a trade mark of Yah oo! Inc. AOL is a t radema rk of AOL I nc. Microsoft, Windows, Windows Live, Hotmail, and Activesync

are trademarks of Microsoft Corp. Twitt er is a trad emark o f Twitte r, Inc. Facebook is a trademark of Facebook, Inc. Blue tooth is a t radem ark of Bl uetoot h SIG, In c. LTE is a tra demar k of the Eu ropea n Telecommu nicat ions

Standards Institute.