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One Max Sprint
User Guide
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HTC One Max Sprint User Guide

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User Guide

Table of Contents

Important Information ................................................................................................................ xv
Radio Frequency Exposure Operating Instructions ............................................................ xv
Important Note on Recoverable Data ................................................................................. xv
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Charge Your Phone ................................................................ ............................................ 2
Turn Your Phone On and Off .............................................................................................. 3
Activate Your Phone ........................................................................................................... 4
Complete the Setup Application .......................................................................................... 5
Set Up Voicemail ................................................................................................................ 6
Transfer Content to Your New Phone ................................................................................. 7
Restore Your Backup From Your Online Storage to Your New Phone ...............................10
Sprint Account Information and Help ..................................................................................10
Phone Basics ............................................................................................................................13
Your Phone’s Layout ..........................................................................................................13
Turn Your Screen On and Off ............................................................................................14
Your Phone’s Lock Screen .................................................................................................15
Your Home Screen ............................................................................................................16
Touchscreen Navigation ....................................................................................................16
Motion Gestures ................................................................................................................21
Table of Contents ii
Working with Phone Apps and Settings .............................................................................23
HTC BlinkFeed - Your Dynamic Home Screen ...................................................................28
Customize the Home Screen .............................................................................................31
Status and Notifications .....................................................................................................36
Enter Text ..........................................................................................................................40
Phone Calls ..............................................................................................................................48
Make Phone Calls ..............................................................................................................48
Table of Contents iii
Set Up Speed Dial .............................................................................................................52
Receive Phone Calls ..........................................................................................................52
In-call Options ....................................................................................................................54
Call Services ......................................................................................................................55
Call History ........................................................................................................................56
Change Ringtone Settings .................................................................................................58
Visual Voicemail ................................................................................................................59
Voicemail (Traditional) .......................................................................................................61
Internet Calls......................................................................................................................62
Table of Contents iv
People ......................................................................................................................................64
Your People List ................................................................................................................64
Set Up Your Profile ................................................................................................ ............65
Add Entries to People App .................................................................................................66
Get In Touch with a Contact ...............................................................................................67
Manage People Entries ......................................................................................................67
Merge Entries in People .....................................................................................................68
Send Contact Information ..................................................................................................70
Contact Groups ..................................................................................................................71
Back Up and Restore Your Contacts ................................................................ .................72
Accounts and Messaging ..........................................................................................................74
Gmail .................................................................................................................................74
Table of Contents v
Email .................................................................................................................................77
Text Messaging and MMS .................................................................................................85
Social Networking Accounts ...............................................................................................97
Table of Contents vi
Apps and Entertainment .......................................................................................................... 100
Get Apps .......................................................................................................................... 100
Navigation ........................................................................................................................ 102
Music ............................................................................................................................... 109
TV .................................................................................................................................... 115
Google Play Movies & TV ................................................................................................ 120
Connect to Your Home Entertainment System ................................ ................................. 120
Kid Mode ......................................................................................................................... 122
Web and Data ......................................................................................................................... 124
Table of Contents vii
Data Services – Sprint Spark LTE and Sprint 3G Networks ............................................. 124
Wi-Fi ................................................................................................................................ 126
Virtual Private Networks (VPN) ........................................................................................ 128
Search for Information ..................................................................................................... 129
Browse the Web .............................................................................................................. 132
Mobile Hotspot ................................................................................................................. 136
Share Internet Connection via USB Tethering .................................................................. 137
Connect to the Internet Through a Computer ................................................................... 137
Wi‑Fi Printing ................................................................................................................... 138
Camera and Video .................................................................................................................. 140
Table of Contents viii
Launch the Camera ......................................................................................................... 140
Access Photos and Videos .............................................................................................. 147
Tools and Calendar ................................................................................................................. 160
Calendar .......................................................................................................................... 160
Calculator ........................................................................................................................ 163
Table of Contents ix
Clock & Alarm .................................................................................................................. 164
Check the Weather ................................................................................................ .......... 164
Scribble ............................................................................................................................ 165
Online Storage ................................................................................................................. 169
Tasks ............................................................................................................................... 176
Voice Recorder ................................................................................................................ 177
HTC Sync Manager ......................................................................................................... 178
Bluetooth and NFC .......................................................................................................... 184
Table of Contents x
Fingerprint Scanner ......................................................................................................... 191
microSD Card .................................................................................................................. 192
Update Your Phone ......................................................................................................... 196
Sprint Worldwide Wireless Service .......................................................................................... 199
Activate Sprint Worldwide Service on Your Account ........................................................ 199
Your SIM Card ................................................................................................................. 199
Enable Global Roaming Mode ......................................................................................... 199
Make and Receive Worldwide Calls ................................................................................. 200
Sprint Voicemail Service .................................................................................................. 200
International Data Roaming ............................................................................................. 202
Status Messages ............................................................................................................. 203
Contact Sprint for Assistance ........................................................................................... 205
Table of Contents xi
Settings ................................................................................................................................... 207
Wireless & Networks Settings .......................................................................................... 207
Personalize Settings ........................................................................................................ 208
Accounts & Sync .............................................................................................................. 209
Location Settings ............................................................................................................. 212
Security Settings ................................ ................................................................ .............. 213
Accessibility Settings ................................................................................................ ....... 216
Backup and Reset ........................................................................................................... 219
Table of Contents xii
Get Content From Another Phone .................................................................................... 224
Display, Gestures & Buttons Settings .............................................................................. 224
Sound Settings ................................................................................................................ 226
Call Settings .................................................................................................................... 229
Apps Settings................................................................................................................... 231
Storage Settings .............................................................................................................. 232
Table of Contents xiii
Power Settings ................................................................................................................. 235
Language & Keyboard Settings ....................................................................................... 238
Date & Time Settings ....................................................................................................... 240
Activate This Device ........................................................................................................ 240
System Updates .............................................................................................................. 240
About Your Phone ........................................................................................................... 241
Proprietary Notices ................................................................................................................. 242
Index ....................................................................................................................................... 244
Table of Contents xiv

Important Information

Radio Frequency Exposure Operating Instructions

This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt­clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.

Important Note on Recoverable Data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Important Information xv

Get Started

This section gives you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

The following illustrations outline your phone’s primary external features, keys, and buttons.
Front Panel
Get Started 1
Back Panel

Charge Your Phone

You must first charge the battery to begin setting up your phone.
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel of your phone.
Get Started 2
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
Note: As a safety precaution, the battery may stop charging to avoid overheating. Note: When you're using the Internet and charging the battery, your phone may become
warmer. This is normal. Note: To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off, or how to restart the phone.
Turn Your Phone On
Press and hold the Power button ( ) at the side of the phone.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application.
Get Started 3
Turn Your Phone Off
1. Press and hold the Power button to open the Power options menu.
Note: When the screen is locked and you press the Power button it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold the Power button to turn the phone off. See Turn Your Screen On and Off for details.
2. Touch Power off to turn the phone off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone.
1. Press and hold the Power button for about two seconds.
2. On the Power options menu, touch Restart.
3. In the Restart phone confirmation box, touch RESTART.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power button for about 12 seconds to restart the phone.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone
Activate on your phone:
Get Started 4
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Application

Walk through the on-device setup to choose your phone language, Internet connection, select how you want to set up your new phone, and more.
1. Touch START to begin. Touch NEXT or SKIP to skip any of the screens.
2. Connect to Wi-Fi. Connect to a Wi-Fi® network. For more information, see Wi-Fi.
3. Set up phone. Select how you want to set up your new phone. Set up from scratch. Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer. Your phone shows you the URL of the HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone. To find out more about HTC Get Started and HTC Account, see the Help and FAQ on the HTC Get Started site: start.htcsense.com.
Restore, transfer, or import content. If you already finished the HTC Get Started
setup before turning on your new phone, just download your Web setup by selecting Apply HTC Get Started setup. Or if you have content from an old phone, you can choose to do a direct phone-to-phone transfer. See Transfer Content to Your New
Phone. If you have used HTC Backup before, you can also restore your backup to
your new phone. See Restore Your Backup From Your Online Storage to Your New
Phone.
4. Accounts & sync. Set up your email and social network accounts including Google®, Microsoft® Exchange ActiveSync®, Mail, HTC Account, Facebook, Flickr®, LinkedIn®, Outlook.com, Twitter, and Instagram. For more information, see Accounts & Sync.
Get Started 5
Note: You do not need to sign up for a Google Account to use your phone. However, to download applications from the Google Play™ Store or chat in Google+™ Hangouts, you must link your phone to a Google Account.
Note: If you used the online HTC Get Started service, some of the following steps may already have been completed.
5. Tell HTC. Choose whether to allow HTC to collect anonymous data in the background about how you use your phone.
6. Google location. Turn on Google location services. For more information, see Google's
Location Service.
7. HTC Backup. To make it easier for you to back up and restore content from your phone to another HTC phone in the future, select Back up phone daily. For more information, see Backup.
8. Personalize & Secure. Give your new phone a name or set up a screen lock to help secure your phone.
9. Touch FINISH.
Note: Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > . (If your screen is locked, press the Power button to turn on the display and then drag or the clock up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Get Started 6

Transfer Content to Your New Phone

You can easily transfer content, contacts, messages, calendar events, music, photos, videos, and more from other phones or your computer to your new phone using the HTC Transfer Tool, Bluetooth®, or direct USB connection.

Transfer Content from an Android Phone with Data Connection

On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone.
Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone. Note: If your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth
transfer. For details, see Transfer Content From Your Old Phone Using Bluetooth.
1. Do one of the following: If you’re setting up your new HTC phone for the first time, choose to transfer content,
and then select Transfer from old phone on the Set up phone screen.
With two fingers, swipe down from the status bar, and then touch > Get content
from another phone.
2. Choose whether to transfer from an old HTC phone or other Android phone.
3. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool.
4. When you see a PIN on your old phone, make sure the same PIN also appears on your new phone before you continue.
Get Started 7
Note: If the PIN code doesn't appear, this may mean that your old phone is unable to connect to your new phone. If this happens, touch Unable to establish a connection on your new phone to use Bluetooth for transferring contacts from your old phone.
5. On your old phone, choose the types of content you want to transfer, and then touch Start.
6. Wait for the transfer to finish.
7. Touch Done on both phones.

Transfer Content from an iPhone

If you have an iPhone®, it’s fast and easy to transfer your contacts, messages, and other content when you use HTC Sync Manager. For details, see Transfer iPhone Content to Your
HTC Phone.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For details, see
Transfer Content From Your Old Phone Using Bluetooth.

Transfer Content From Your Old Phone Using Bluetooth

Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.2 (or earlier version), or other types of phones.
Note: Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone.
Get Started 8
1. Do one of the following: If you’re setting up your new phone for the first time, choose to transfer content, and
then select Transfer from old phone on the Set up phone screen.
With two fingers, swipe down from the status bar, and then touch > Get content
from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you chose to transfer from an Android phone, touch Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and start the data transfer.

Transfer Content Between Your Phone and Computer

There are two ways you can transfer content to or from your computer.
● Connect your phone to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them.
● Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone. If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync Manager.

Ways of Transferring Contacts and Other Content into Your Phone

Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to your phone.
● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, playlists, and more between your phone and a computer running a Windows® or Mac OS® operating system. You can also use it to transfer contacts, messages, and other content from an iPhone to your computer, and then to your HTC phone. For details, see
HTC Sync Manager.
● Gmail™. Google contacts are imported to your phone after you sign in to your Google Account. You can also create more Google contacts right from your phone.
● Social network accounts. Log in to your favorite social networks to sync contact information from them.
Get Started 9
● Microsoft Exchange ActiveSync. Your phone syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace.
● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them on your online accounts.

Restore Your Backup From Your Online Storage to Your New Phone

If you've used HTC Backup before, you can restore your backup to your new HTC phone.
Important: Depending on the amount of content, restoring your backup to your phone through your data connection may use a lot of time and data. Using a Wi-Fi connection is recommended.
Note: If you skipped the HTC Backup option when you set up your new phone, you can access the HTC Backup and restore options in Settings. For details, see Backup.
1. When you turn on your phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
2. Make sure to sign in using the same account that you used to set up HTC Backup. Your backup history will then be displayed.
3. Select a backup, and then touch Next.
4. When prompted, sign in to the same online storage account that you used to save your backup, and then allow HTC Backup to access your account.
5. After your settings have been restored, touch Next to continue setting up your phone.
Your free apps that you've previously downloaded from Google Play will be restored in the background, and you can track the progress via a notification in the status bar.
Your apps will appear on the All Apps screen as they are installed. The All Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using your phone while apps are being restored.
Note: To restore paid apps, you need to download and install them from Google Play.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.
Get Started 10

Sprint Account Passwords

You will need to create passwords to help protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint or call Sprint Customer Service at 1-888-211-4727.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
Get Started 11
1. Touch > . (If your screen is locked, press the Power button to turn on the display and then drag or the clock up to unlock the screen.)
2. Do any of the following:
Touch to check minute usage and account balance. Touch to make a payment. Touch to access a summary of your Sprint service plan or get
answers to other questions.

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
 Touch > , and then touch .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
 Touch > , and then touch .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 12

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone.

Your Phone’s Layout

The illustrations below outline your phone’s basic layout.
● Back lets you return to the previous screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard.
● Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 13
● Microphone allows other callers to hear you clearly when you are speaking to them.
● Speaker lets you hear music and the different ringers and sounds on your phone. The speaker also lets you hear the caller’s voice in speakerphone mode.
● Home lets you display the main Home screen. When the screen is active, you can:
Double-tap to select a recently-opened app. Swipe up or press and hold to open Google Search or Google Now™.
Tip: You can configure the Home key to open the Menu while you’re in an app. For details, see
Home Key.
● Touchscreen lets you view and control all the features of your phone.
● Power Button lets you turn the phone on or off, turn the screen on or off, restart the
phone, or switch your phone to airplane mode.
● Volume Button allows you to adjust the ringer or media volume or adjust the voice volume during a call.
● Earpiece lets you hear the caller and automated prompts. The earpiece also functions as a speaker to provide a richer sound when you’re playing music or watching videos.
● Front Camera allows you to take photos and videos or start a video call.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
● IR port lets you use the TV app and HTC remote to control your TV, cable box, and home entertainment system.
● Proximity Sensor turns off the screen automatically when you place the phone near your face.
Important: If you want to use a screen protector, please don't cover and block the proximity sensor. Purchase a screen protector designed for your phone.
● Front Indicator Light (LED) shows your phone’s status or pending notifications at a glance.
● Back Cover Lock releases the back cover so you can access the SIM and storage card slots.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Phone Basics 14
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power button. Pressing the Power button again
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
Below are steps for how to unlock your phone’s screen.
1. To turn the screen on, press the Power button.
2. Flick the lock icon ( ), the clock, or an empty area of the lock screen up.

Your Phone’s Lock Screen

Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcuts to your favorite applications.

Unlock the Screen

Unlock the screen to receive an incoming call or to access your phone.
1. When the screen is off, press the Power button to show the lock screen.
2. You can either: Flick the lock icon ( ), the clock, or an empty area of the lock screen up to unlock
the screen.
Phone Basics 15
Flick a shortcut icon up to directly launch the app.
Note: If you have set up a screen lock, you’ll be asked to provide your credentials before your phone unlocks. See Screen Lock Settings.

Customize the Lock Screen

You can customize the lock screen.
Add a Widget on the Lock Screen
Choose from our selection of lock screen widgets.
1. On the lock screen, swipe left until you see a icon.
2. Touch .
3. Touch a widget that you want to add to the lock screen.
Move or Delete a Lock Screen Widget
1. On the lock screen, swipe left until you see the widget you want to move or delete.
2. You can:
Touch and hold the widget, and then drag it left or right to the position that you want. Touch and hold the widget, and then drag it to to remove it.

Your Home Screen

With HTC BlinkFeed™, you can personalize the Home screen with information and updates that matter to you. See a variety of content such as news feeds, social network updates, tips, and more.
● After you’ve turned on and set up your phone, you’ll see the Feeds panel as the main Home screen. Customize it to select the type of information you want to appear on your Home screen. For details, see HTC BlinkFeed - Your Dynamic Home Screen.
● You can change the apps on the launch bar at the bottom of the Home screen. See
Customize the Home Screen.
Swipe left and you’ll discover another Home screen panel for adding your favorite apps, widgets, and more so they’re just a touch away. And if you need more Home screen panels, you can add more. For details, see Customize the Home Screen.

Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Phone Basics 16
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see Navigate Your Phone with TalkBack.
Touch
Touch the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
After you’ve scrolled down a long list or screen (in Settings and apps such as Mail and People), touch the status bar to jump straight to the top of your screen.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other Home pages, scroll through documents, and more.
Phone Basics 17
Drag
To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Phone Basics 18
Press and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
Slide with Two Fingers
In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text.
Phone Basics 19
Slide two fingers together to zoom out of the picture or text.
Two-finger Swipe
● Swipe down from the status bar using two fingers to access Quick settings.
● In some applications that have sorting, like Mail or People, swipe up or down using two
fingers to scroll the screen. The screen displays the sorting order, and you can easily scroll to the information you want.
Three-finger Gesture
● Swipe up using three fingers to share content such as photos, videos, and music from your phone to your TV or speakers.
● While using the HTC Car app, touch the screen with three fingers to activate the voice command mode.
Phone Basics 20
Note: You need to hook up the HTC Media Link HD (sold separately) to your HDMI TV to share content.
Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack.
Can't Use Multi-finger Gestures in Your Apps?
That's because HTC gestures is enabled by default. This makes the three-finger gesture exclusive for sharing content or for use with HTC apps. You won't be able to use multi-finger gestures (gestures that use three fingers or more) for other purposes.
To use multi-finger gestures in games or musical instrument apps, clear the HTC gestures option in Settings > Display, gestures & buttons.

Motion Gestures

Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more.
Phone Basics 21
Flip to Silence
When a call comes in, you can turn your phone over to mute it.
Pick Up to Lower Volume
In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume.
Set Volume to Automatically Increase While in Your Pocket or Bag
You can set your phone to recognize when it’s in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
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1. With two fingers, swipe down from the status bar, and then touch > Sound.
2. Select or clear the Pocket mode option to enable or disable Pocket mode.
Rotate Your Phone for a Better View
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details.
Note: To turn this feature off, clear the Auto rotate screen option in Settings > Display, gestures & buttons.
Note: The TalkBack accessibility feature works best if you turn off auto-rotate. For details, see
Navigate Your Phone with TalkBack.

Working with Phone Apps and Settings

Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours.

Open an App

There are several options for opening an app from the Home screen.
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● Touch an app on the launch bar at the bottom of the Home screen.
● Swipe the main Home screen left and touch an app icon on an adjacent panel.
● To see more apps, touch . Then touch the app you want to use.
Open an App or Folder from the Lock Screen
Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar.
● On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or folder.
● When there’s a notification or info shown on the lock screen such as a missed call or new message, you can drag it up to directly go to its app.
If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens the app or folder.
Switch Between Recently Opened Apps
When you’re multitasking and using different apps on your phone, you can easily switch between the apps you’ve recently opened.
Double-tap to see recently-opened apps.
To switch back to an app, just touch it. To remove an app from the list, drag it up.
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Refresh Content
In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.
1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen.
2. Pull down the screen with your finger, and then release to refresh.
Arrange Apps on the All Apps Screen
Personalize the All Apps screen to your liking. You can rearrange the apps and change the layout.
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1. From the Feeds panel or any widget panel, touch .
2. Pull down and hold the screen until you see an icon bar.
3. Touch > Grid size to choose whether to display more or fewer apps per page.
4. If you're not in Custom view, touch > Custom.
5. To move an app, touch and hold the app, and then do one of the following: Drag the app to another position on the same page. Wait until you see the occupying
icon move away before releasing your finger.
Drag the app to the or arrow to move it to another page.
You can also group apps into folders and hide or unhide apps.
Hide or Show Apps on the All Apps Screen
On the All Apps screen, you can hide apps that you don't use. You can easily unhide them later when you need them.
1. From the Feeds panel or any widget panel, touch .
2. On the All Apps screen, pull down and hold the screen until you see an icon bar.
3. Touch > Hide/Unhide apps.
4. Select the apps you want to hide, or clear their check boxes to unhide them.
5. Touch DONE.

Get to Know Your Settings

Change the ringtone, set up a Wi‑Fi connection, add your accounts, and more in Settings.
1. Open Settings either from the Quick settings panel or All Apps screen. With two fingers, swipe down from the status bar to open Quick settings, and then
touch .
From the Home screen, touch to switch to All Apps screen, and then touch
Settings.
2. Here are some of the basic settings you can change:
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Touch the On/Off switch next to an item such as Wi-Fi to turn it on or off. Touch the
item itself to configure its settings.
Touch Sound to set a ringtone, choose a sound profile, and configure incoming call
sound settings.
Touch Personalize to change the Home screen wallpaper, lock screen style, and
more.
Touch Accounts & sync to add and sign in to your different accounts, such as
email, social networks, and more.
Touch Security to increase your phone's security, for example with a screen lock.
For more information, see Settings.

Using Quick Settings

Touch the tiles in Quick settings to easily turn on Wi‑Fi, Bluetooth, and more. You'll also find a few shortcuts, such as for viewing your profile in the People app.
With two fingers, swipe down from the status bar to open Quick settings.
Tip: You can also touch to switch to Quick Settings from the Notifications panel.
Customize Quick Settings
Aside from the default tiles, there are several other tiles available in Quick Settings.
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1. With two fingers, swipe down from the status bar to open Quick Settings.
2. Touch and do one of the following: In the Quick Settings list, touch and hold next to the item you want to move and
drag it to rearrange the list.
Under Hidden items, touch and hold and drag it up to make it available in Quick
Settings.
Note: There is a limit to the number of tiles that can be shown in Quick Settings. You may need to remove an existing item to make space for another one. To remove an item, drag it below Hidden items.

HTC BlinkFeed - Your Dynamic Home Screen

Stay in touch with friends or get the latest about your interests right on your Home screen HTC BlinkFeed. Set up which social networks, news sources, and other information will appear.
● Touch a tile to view more details or to comment on a post or status update.
● Scroll to the top and pull down on the screen to manually refresh the stream.
Tip: While in the Feeds panel, you can touch either or , or touch the status bar to scroll to the top.
● From the Feeds panel, swipe right to open the slideout menu to choose the type of feeds to display. Select Highlights to see a combination of content such as upcoming events, frequently-viewed photos in Gallery, and more.
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Turn HTC BlinkFeed On or Off

You can turn HTC BlinkFeed on or off.
1. On the Feeds panel or any widget panel, slide two fingers together.
2. Touch BLINKFEED ON/OFF to show or hide the Feeds panel.

Select Feeds

Get updated with the most relevant content and posts with just a swipe. Choose which feeds to display on the Home screen. You can select popular news channels and websites or choose a category like Entertainment. You can also show posts from friends in social networks or information from apps such as Calendar.
1. From the Feeds panel, swipe from left to right to open the slideout menu.
2. Touch > Topics and services.
Note: The first time you try to select content, you'll be asked if you want to use your Facebook profile to automatically select content.
3. Swipe left or right to choose from the different types of feeds you can display on the Feeds panel. You can select news media sources, social networks, apps, and more.
Note: Content from feeds that have just been added may take a few minutes to appear on the Feeds panel. For some apps such as Calendar updates may only happen once per day.
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Customize the Highlights Feed
When you select topics and services for the Feeds panel, the top trending articles from the selected sources, recent status updates, and more are shown. If you want to temporarily show fewer items in your Highlights feed, you can filter out some of your selected topics and services.
1. From the Feeds panel, swipe left to right to open the slideout menu.
2. Touch > Settings.
3. Touch Choose Highlights topics.
4. Select the news sources, social networks, and apps you want to appear in the Highlights feed.
Add or Remove Locales
Add several locales to keep up to date on current events in more than one locale.
1. From the Feeds panel, swipe left to right to open the slideout menu.
2. Touch > Topics and services.
3. On the FEATURED HEADLINES or CATEGORIES tabs, touch > Add editions (or Remove editions).
Add Topics of Your Interest
Search for and select topics of your interest to display them on the Feeds panel.
1. From the Feeds panel, swipe left to right to open the slideout menu.
2. Touch > Topics and services.
3. Swipe to the CUSTOM TOPICS tab, touch and enter the topic you're looking for.
4. Touch a result, and then touch to add it to the CUSTOM TOPICS tab.

Read Articles in the Feeds Panel

Read interesting stories and news from the Feeds panel.
1. While in the Feeds panel, swipe up or down to find an article you want to read.
2. Touch the tile to view the article.
Tips: If related articles are found, you can scroll down to the end to see the links.
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Save Articles for Later
You can bookmark articles to your reading list so you can read them later.
Do one of the following:
While viewing an article, touch READ LATER. On the Feeds panel, touch and hold the tile of the article you want to bookmark, and
then touch Read later.
You'll find the reading list in the slideout menu.

Delete Tiles From the Feeds Panel

Now you can easily remove any tile from the Feeds panel.
1. On the Feeds panel, touch and hold the tile you want to remove.
2. Touch Remove.

Post to Your Social Networks

You can easily post a status update from the Home screen.
1. From the Feeds panel, swipe left to right to open the slideout menu.
2. Touch > Compose, and then choose a social network.
3. Compose your status update and post it on your social network.

Customize the Home Screen

Your phone allows you to change the wallpaper, add or remove widget panels, change your main Home screen, and add shortcuts, folders, and widgets at any time.

Change Your Main Home Screen

By default, the Feeds panel is the main Home screen. Instead of jumping to the Feeds panel when touching the Home key ( ), you can go directly to a widget panel.
1. On the Feeds panel or any widget panel, slide two fingers together.
2. Touch a widget panel that you want to be your main Home screen.
3. Touch SET AS HOME.
Touching from an app will first return you to the last panel you were in. Just touch again to go to your main Home screen.
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Add, Remove, or Arrange Widget Panels

Organize your widget panels depending on your need.
Note: You won't be able to add a new widget panel if you've already reached the maximum limit.
Note: If the Feeds panel is not hidden, it always appears as the first panel. A widget panel cannot be inserted before the Feeds panel.
1. On the Feeds panel or any widget panel, slide two fingers together.
2. To add a new widget panel, swipe left across the Home screen thumbnails until you reach the last thumbnail, and then touch .
3. To remove a widget panel, touch and hold its thumbnail, and then drag it to .
4. To move a widget panel, touch and hold its thumbnail, and then drag it left or right to the position that you want.

Change the Wallpaper

Changing the phone’s display screen wallpaper with a preset wallpaper or your favorite photo is a quick and easy way to change the feel of your phone and give it a fresh look. Browse the collection of wallpapers included in your phone or choose from photos that you have taken with the camera. You can also change to an animated wallpaper.
1. With two fingers, swipe down from the status bar, and then touch > Personalize > Wallpaper.
2. Select from the following:
HTC wallpapers. Choose a preset image, and then touch Preview.  Live wallpapers. Choose a preset animated wallpaper, and then touch Preview. If
the animated wallpaper you chose can be customized, touch Settings.
Computer photos. Use the HTC Get Started service to choose a photo from your
computer and use it as a wallpaper on your phone.
Gallery. Choose an existing photo and crop it.  ID wallpapers. Choose a wallpaper from an installed Sprint ID pack.
3. Follow screen instructions to change the wallpaper.

Customize the Launch Bar

The launch bar on your Home screen gives you one-touch access to commonly used apps. You can replace the apps on the launch bar with other apps that you often use.
Phone Basics 32
1. Touch and hold the app you want to replace, and then drag it to .
2. Touch and hold an app, and then drag it to the empty slot on the launch bar.
Tip: You can also group apps on the launch bar into a folder. Tip: The apps or shortcuts you see on the lock screen are the same as the ones in the launch
bar.

Work with Widgets, Folders, and App Shortcuts

Add widgets and app shortcuts to the Home screen. You can also group your favorite apps into folders so you can easily access them.
Add Widgets on Your Home Screen
Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen.
1. On the Feeds panel or any widget panel, slide two fingers together.
2. Touch > Widgets.
Swipe to browse through the widgets. Touch to search for specific widgets.
Tip: Some widgets are available in different styles and sizes.
3. Touch and hold a widget, and then drag it to a Home screen thumbnail where you want to add it.
You can also add widgets that allow you to quickly switch on or off certain settings such as Bluetooth and GPS.
Change the Widget Settings
You can modify basic settings of some widgets (for example, the People widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen.
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Do any of the following:
To change the widget settings, touch and hold the widget, and then drag it to .
You can then customize the widget settings.
To resize the widget, touch and hold the widget. If a border appears around the
widget, drag the sides of the border to enlarge or shrink the widget size.
Add Apps and Other Shortcuts on Your Home Screen
Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings, bookmarked Web pages, and more.
1. On the Feeds panel or any widget panel, slide two fingers together.
2. Touch > Apps or Shortcuts.
Swipe to browse through the apps or shortcuts. Touch to search for specific apps or shortcuts.
3. Touch and hold an app or shortcut icon, and then drag it to a Home screen thumbnail where you want to add it.
Note: To add an app from the All Apps screen, press and hold an app and drag it to . Drop the app on an empty space in the Home screen.
Move or Remove Items on Your Home Screen
1. Touch and hold the widget or app shortcut you want to move or remove.
2. Do one of the following: To move the item to another position on the same panel, just drag it to a new area
and then release it.
To move the item to another Home screen panel, flick left or right to rotate the screen
to another Home screen panel, and then release it.
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To remove the item, drag it to and then release it.
Group Apps in a Folder
You can group apps into folders in the All Apps screen, launch bar, or on the widgets panel of the Home screen.
Note: To group apps on the All Apps screen, you need to be in Custom view.
1. Touch and hold an app, and then drag it over to another app to automatically create a folder.
2. To add more apps into the folder:
On the All Apps screen, drag each app over to the folder. On the launch bar or widget panel, touch the folder first to open it. Touch , select
apps that you want to add, and then touch DONE.
Tip: You can also add shortcuts to settings or information to a folder that's on the launch bar or
widget panel. Add a shortcut first to a widget panel, and then drag it over to the folder.
Phone Basics 35
Ico n
Description
Signal strength (More bars = stronger signal)
No service
Connected to a Wi-Fi network
To rename a folder:
1. Touch the folder to open it.
2. Touch the folder window’s title bar.
3. Enter a new folder name.
4. Touch outside the folder to close it.
To remove items from a folder:
1. Touch the folder to open it.
2. Do one of the following: From a folder on the All Apps screen, touch and hold an app, and then drag it out of
the folder.
From a folder on the launch bar or widget panel, touch and hold an app, and then
drag it out to .
If there's only one item left in the folder, the folder ungroups the last item and removes itself automatically.

Status and Notifications

The status bar and notification panel make it easy to see your phone’s connection, alert you of new messages, and much more.

Status Bar

The status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view notification alerts, touch and hold the status bar and drag it down.
Status Icons
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Icon
Description
Sprint Spark LTE network is available
Sprint Spark LTE network available and active (icon spins)
Sprint 3G network is available
Sprint 3G network available and active (icon animates)
Phone’s location feature is on and available for location-based services such as GPS navigation
Phone’s location feature off*
NFC is on
Phone microphone muted
Phone speaker muted
Vibrate mode
Shows current battery charge level (icon shown is fully charged)
Bluetooth on
Connected to Bluetooth device
Airplane mode
Alarm set
Wired microphone headset connected
Wired headset connected
*Important: Turning off a location service means no applications on HTC One will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi‑Fi and signal triangulation.
Notification Icons
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New text or multimedia message
New voicemail
New Gmail message
New Microsoft Exchange ActiveSync or POP3/IMAP email message
Upcoming event
Music is playing
FM Radio is on
Power saver mode is on
General notification (for example, sync error)
Wi-Fi is on and wireless networks are available
Data synchronizing – connected to HTC Sync
More (undisplayed) notifications
Missed call
Call in progress
Uploading data (animated)
Downloading data (animated)
Waiting to upload
Phone connected to computer via USB cable
Downloaded Google Play app installed successfully

Notifications Panel

When you see notification icons, open the Notifications panel to check out details of the notifications that you’ve received. You can also quickly access settings from the Notifications panel.
1. Slide down from the top of the screen to open the notifications panel.
Phone Basics 38
If you have several notifications, scroll down the screen to see them all.
2. On the Notifications panel: You can expand certain notifications to see more information, such as email
previews and calendar events. Spread with your two fingers to expand a notification, or pinch to collapse it.
You’ll see icons in some notifications that allow you to take immediate actions. For
example, when you have a missed call, touch the available icons to return the call or reply with a text message.
Touch the notification icon on the left to open the corresponding app. To dismiss just one notification in the list, drag it left or right.
3. To close the Notifications panel, slide up from the bottom bar of the panel or touch . You can also touch to dismiss all notifications and close the Notifications panel.
Phone Basics 39

Notification LED

The Notification LED provides phone information at a glance. The indicator shows:
● Solid green light when your phone is connected to the power adapter or a computer and the battery is fully charged.
● Flashing green light when you have a pending notification (for example, a new message or a missed call).
● Solid orange light when the battery is being charged.
● Flashing orange light when the battery level reaches very low. (Power is below 14%.)
Note: The indicators are listed in order of priority. For example, if your phone is connected to the AC adapter and the battery is charging, the LED will be solid orange and will not switch to a flashing green light even if there is a pending notification.

Capture the Phone Screen

Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing.
Press and hold the Power button and the Volume down button at the same time.
The image is saved in the Screenshots album in Gallery.
Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Slide the Notifications panel open, and touch under the Screenshot notification. If you don't see , slide two fingers apart on the screenshot notification.

Enter Text

You can type on your phone using one of the available touchscreen keyboards.

HTC Sense Keyboard

Typing is fast and accurate with the HTC Sense™ keyboard.
● Word prediction also saves typing time. As you type, you’ll see word suggestions that
you can choose from. You can even add words, phrases, and shortcuts to the word
Phone Basics 40
prediction dictionary. For details, see Enter Text with Word Prediction on the HTC Sense
Keyboard.
● You can type words by just speaking. For details, see Enter Text by Speaking on the
HTC Sense Keyboard.
● Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. For details, see Enter Text with the HTC Sense Keyboard Using the
Trace Keyboard.
● Just swipe right to access the numeric and symbol keyboard. Or swipe left to switch between languages.
● The keys have secondary numbers, punctuation symbols, or other characters that you can quickly insert without having to switch to the numeric and symbol keyboard. For example, just touch and hold a key on the first row to insert a number.
● Choose from a wide selection of emoji.
● Show or hide navigational arrow keys on the keyboard. If you enable the arrow keys in
Settings, they’ll only appear on the portrait keyboard.
And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type.

Enter Text by Typing on the HTC Sense Keyboard

The onscreen keyboard becomes available when you touch a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more.
Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
● Touch to enter an uppercase letter. Touch twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or
accented letters. Some keys have multiple characters or accents associated with them.
Phone Basics 41
● Swipe right to show number and symbol keys. To return to the main keyboard, swipe left.
● On supported apps, turn the phone sideways to show a larger Standard keyboard that lets you type easily using two thumbs.
● Touch to close the onscreen keyboard.
Tips: To open the keyboard settings, touch and hold the comma key. if you see above the key. Or go to Settings > Language & keyboard > HTC Sense Input.
Change the HTC Sense Keyboard Layout
You can choose from different keyboard layouts to suit your typing style.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard.
2. Touch HTC Sense Input > Keyboard selection.
3. Touch Keyboard types, and then select the keyboard layout you want to use.
Change the HTC Sense Keyboard Language
If multiple keyboard languages are available on your phone, you can choose which languages to enable in the onscreen keyboard.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard.
2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want.
3. To change the keyboard language, do any of the following:
Swipe left on the onscreen keyboard (not available if you’re using trace keyboard). Touch the language key (for example, ) until you see the language you want to
use.
Touch and hold the language key, and then drag your finger to the keyboard
language you want to use

Enter Text with Word Prediction on the HTC Sense Keyboard

The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type.
Phone Basics 42
To enter a word in predictive mode, do any of the following:
● Touch the space bar to insert the highlighted word in the suggestion list.
● Touch a word from the suggestion list.
● Touch the arrow next to the suggestion list to see more choices.
Tip: If you've accidentally chosen a wrong word from the suggestion list, you can always go back and change it by touching the word and selecting another suggestion.
Set a Second Language for Word Prediction
You can set the word prediction to be bilingual. As you type, you’ll get word suggestions in the languages that you’ve selected.
Note: Bilingual prediction is available only when you're using a Latin-based keyboard.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Keyboard selection > Bilingual prediction, and then choose the language you want.
Add Words and Phrases to the Word Prediction Dictionary
Add frequently-used names, acronyms, and even phrases to the word prediction dictionary to easily find them in the suggestion list.
Type even faster when you create text shortcuts to words and phrases. Instead of typing "Talk to you later", save a few keystrokes by adding the ttyl shortcut. In your message or email, just type "ttyl", and then touch the spacebar to enter the complete phrase.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Personal dictionary > .
3. Enter a word or phrase, and then enter its text shortcut. Be sure to remember this shortcut, including the uppercase and lowercase letters you've typed.
4. Touch OK.
While you're entering text using the Standard keyboard layout, touching a suggested word that’s not in the dictionary (usually the first word shown in the suggestion list) automatically stores it.
Phone Basics 43
Edit or Delete Words and Phrases in the Word Prediction Dictionary
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Personal dictionary.
To edit a word, phrase, or shortcut, touch the item in the list. To delete items from the dictionary, touch > Delete. Select the words you want to
remove, and then touch DELETE.

Enter Text with the HTC Sense Keyboard Using the Trace Keyboard

Instead of touching the keys on the onscreen keyboard, you can "trace" to type words.
Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input.
1. Touch an area where you want to enter text.
2. Slide your finger from one letter to the next to enter a word.
3. Lift your finger when the word is completed.
You can also do the following while using the Trace keyboard:
● Touch the space bar to insert a highlighted word.
● Touch a word from the suggestion list.
● Touch the arrow next to the suggestion list to see more choices.

Enter Text by Speaking on the HTC Sense Keyboard

Try speaking the words to enter them in most text fields that let you use the touch input keyboard.
1. Touch an area where you want to enter text.
2. On the onscreen keyboard, touch and hold .
3. When you see the microphone image, speak out the words you want to type.
Tip: To set the voice input language, touch the language bar above the microphone image. You can choose one or more languages. Available languages depend on the voice input languages supported by Google.
Phone Basics 44
4. If a word doesn’t match what you’ve spoken and it’s underlined, touch the underlined word to delete it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").

Swype Keyboard

Enter text by sliding on or touching the keys on the Swype® keyboard, or by speaking.
Switch to the Swype Keyboard
You can change your phone's text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype:
1. Touch an area where you want to enter text.
2. Slide the Notifications panel open, and then touch Choose input method > Swype.
Enter Text Using Swype
Slide your finger on the Swype keyboard to enter text.
1. Touch an area where you want to enter text.
2. Briefly press and hold the first letter of the word you want to enter, and then slide your finger to the other letters of the word.
3. When you’ve reached the last letter, lift your finger. For example, to enter the word ―the‖, touch and hold t, and then slide your finger to h and e.
Note: If you’ve entered a word that Swype doesn’t recognize, word suggestions appear at the top of the keyboard. Touch a word to enter it to your text.
There are many options to choose from with Swype keyboard settings. While using the Swype keyboard, touch and hold to adjust the Swype settings.
Phone Basics 45
Enter Text by Typing on the Swype Keyboard or by Speaking
Instead of using the Swype slide method, you can enter text by touching the keys on the Swype keyboard or by speaking.
● Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
● Touch to enter an uppercase letter. Touch twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or
accented letters. Some keys have multiple characters or accents associated with them.
● Touch 123 to show number and symbol keys. To return to the main keyboard, touch ABC.
● Touch to enter text by speaking.
● Touch and hold the space bar to change the keyboard language.

Edit Text

In apps such as the Web browser and Mail, you have many options to make entering text easier, including copying, cutting, pasting, and sharing text.
Copy, Cut, and Paste Text
1. Touch and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to select.
Tip: You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, with two fingers, swipe down from the status bar to open Quick settings. Touch >
Phone Basics 46
Accessibility, and then select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors.
3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard.
4. In a text entry field (for example while composing an email), touch and hold at the point where you want to paste the text.
5. Touch Paste.
Tip: To copy the address of a linked webpage, touch and hold the link, and then touch Copy link URL.
Share Text
1. After you have selected the text you want to share, touch Share.
2. Choose where to paste and share the selected text, such as in an email message or social network status update.
Phone Basics 47

Phone Calls

Your phone's calling features let your enjoy clear phone calls across the country.

Make Phone Calls

There are several convenient ways to place calls from your phone.

Call Using Smart Dial

You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
1. Touch > to display the phone’s dialer screen.
2. Enter the phone number or first few letters of the contact’s name to see the top matching contact.
Tip: If you enter an incorrect digit, touch to erase it. To erase the entire number, touch and hold .
Tip: If there is more than one match, you’ll be told how many matches. For example, touch "3 MATCHES" to see all 3 matches.
3. Touch the contact you want to call.
Phone Calls 48
To check other phone numbers associated with the contact, touch beside the
contact name.
If the phone number has an extension, touch after connecting to the main line
and then dial the extension number.
4. To hang up, touch END CALL.
Change the Phone Dialer Layout
Switch between the Smart dial keypad to find contacts with just a few touches and a full screen keypad that gives you more room to enter phone numbers.
1. Touch > to display the phone’s dialer screen.
2. Touch > Full screen keypad or Smart dial keypad.

Dial an Extension Number

To skip voice prompts when dialing an extension number, do one of the following:
After dialing the main number, touch and hold . The letter p is added to the number
you are dialing. Enter the extension number, and then touch . You will be connected to the mainline and then to the extension number.
After dialing the main number, touch and hold . The letter w is added to the number
you are dialing. Enter the extension number, and then touch . After connecting to the main line, touch SEND to dial the extension number.
Tip: You can save phone numbers with an extension in the People app.

Return a Missed Call

You’ll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, spread your two fingers on the missed call notification to expand it, and then touch CALL BACK.
Tip: You can also touch the notification to display call history and then touch the entry to call it.
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If you have multiple missed calls, touch the missed calls notification to open the CALL HISTORY tab.

Call From Call History

You can directly call numbers stored in your Call history.
1. Touch > .
2. Swipe right to display the CALL HISTORY tab.
3. Touch an entry on the Call history list to place a call to that entry.
Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can
select to view the contact information (if number is stored in People), edit the number before you redial, send a text message, or delete the entry from the Call history list and more.

Call From People

Call your contacts from the People application.
1. Touch > > People.
2. Touch the contact you want to call to open the contact details screen.
3. Touch a phone number to place a call.
For additional information, see People.

Call Using a Speed Dial Number

Speed dial numbers let you dial numbers by touching and holding a single number on the Phone keypad.
1. Touch > to display the phone dialer’s screen.
2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have dialed the number when it shows ―Dialing‖ on the upper right side of the screen.
See Set Up Speed Dial for information on assigning speed dial numbers.

Call a Number in a Text Message, Email Message, or Calendar Event

While viewing a text message, email, or a Calendar event, you can place a call to a number that is in the body of the message or event details.
1. While viewing a text message, email, or Calendar event, touch the phone number in the message or event details.
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2. Touch Call. Your phone then dials the phone number.
For additional information, see Text Messaging and MMS, Email, and Calendar.

Call Emergency Numbers

You can place calls to 911 even if the phone’s screen is locked or your account is restricted.
Important: You won’t be able to make an emergency call if you don’t have a network signal.
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch on the Home screen.
3. Touch .
Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Make International Calls

When placing international calls, plus code dialing automatically adds the international dialing code for your location (for example, 011 for international calls made from the U.S.).
Note: In Settings > Call > CDMA call settings > Plus code dialing, make sure the North American dialing option is selected.
Note: To call someone in your contacts list, the stored phone number needs to have a "+" sign
followed by the country code, area code, and phone number.
1. Touch > .
2. You can: Enter the first few letters of a contact name, and then touch a contact to call.
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If you don’t have the number stored, touch and hold the zero key until a "+" sign
appears. Then enter the country code, area code, and phone number, and touch Call.
3. The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number.
Important: International calls may incur may incur additional fees. Contact Sprint customer service for details.
Change the International Dialing Code
By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location.
1. With two fingers, swipe down from the status bar, and then touch > Call.
2. Touch CDMA call settings > Plus code dialing > International dialing.
3. Enter the dialing code of the country where you’re located, and then touch OK.

Set Up Speed Dial

Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.)
To assign a speed dial number to a contact:
1. Touch > > People, and then touch a contact.
2. Touch > Set speed dial.
3. Touch Not assigned under Number to select the contact’s number that you want to assign to the speed dial key.
4. Touch Not assigned under Location and then select a speed dial location.
5. Touch SAVE.
Note: If you assign a number to an already assigned speed dial location, the new phone number will automatically replace the previous speed dial assignment.

Receive Phone Calls

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call
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from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer or Reject an Incoming Call
● If the display is on when you get a call, touch ANSWER or DECLINE.
● If the display is locked when you get a call, drag or upwards.
After declining a call, you can send a text message to the caller or create a task to remind you to return the call. All declined calls go to your voicemail.
Tip: You can also press the Power button twice to reject a call.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
● Press the Volume button.
● Briefly press the Power button.
● Place the phone face down on a level surface. (You can do this even on the Lock
screen.)
Look Who’s Calling
Every time you make a call or your friend gives you a ring, you get to see your friend’s latest social network status update right on the call screen.
You’ll also see a birthday reminder if your friend’s birthday (stored on your phone or online account) will happen in a few days.
View a Task Reminder While on a Call
If you associate a task to a contact, you’ll see a task reminder on the call screen when you’re on a call with that friend.
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Note: If the contact has a recent status update, you won’t be able to see the task reminder.

In-call Options

Touching during a call displays a list of available in-call features.
● Add call to initiate a three-way call.
● Flash to accept another incoming call and put the first caller on hold. Touch Flash again
to talk to the first caller.
● People to display your contacts list.
● Contact card to display the caller’s contact information.
Note: When the phone is completing a call, only the People and Flash are available.
You can also touch to mute the microphone. Touch the button again to unmute. To turn the speakerphone on or off, touch . You can adjust the speaker volume by pressing the volume
button.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.

3-way Calling

With 3-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. Touch > .
2. Dial a number and touch CALL.
3. Once you have established the connection, touch > Add call, and dial the second number. (This puts the first caller on hold and dials the second number.)
Tip: You can add a call even if the first call was an incoming call.
4. When you’re connected to the second party, touch .
If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
To end the three-way call, touch END CALL.

Put a Call On Hold

When Call Waiting is enabled on your phone, you can put a caller on hold to answer another call.
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To respond to an incoming call while you’re on a call:
1. Touch > Flash. (This puts the first caller on hold and answers the second call.)
2. To switch back to the first caller, touch > Flash again.

End a Call

There are a couple of options for ending a phone call.
● On the call screen, touch END CALL.
● Slide the Notifications panel open, and then touch .
If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up.

Call Services

Your phone provides many useful features and options to help you make the most of your calling experience.

Caller ID

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. Touch > .
2. Touch .
3. Enter a phone number.
4. Touch CALL.
To permanently block your number, call Sprint Customer Service.

Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode).
To respond to an incoming call while you’re on a call:
Touch > Flash. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
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Touch > Flash again.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by touching before placing your call. Call Waiting is automatically reactivated once you end the call.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > .
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch CALL. (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > .
2. Touch .
3. Touch CALL. (You will see a message and hear a tone to confirm the deactivation.)

Call History

Call history lists all recent incoming, outgoing, and missed calls. Call history makes redialing a number fast and easy. It is continually updated as your phone automatically adds new numbers to the beginning of the list.
Note: Call history records only calls that occur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in History.

Open Call History

Access your Call history to quickly call someone back or see who you have talked to recently.
1. Touch > > CALL HISTORY tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People).
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2. Do any of the following:
Touch a name or number in the list to call. See Call From Call History. Touch and hold a name or number in the list to display the options menu. Touch a contact photo to find more ways of getting in touch with the contact.
Touch to display only a particular type of call such as missed calls or outgoing
calls.

Save a Number From Call History

If the phone number of a person who called is not in People, you can choose to save the number after you hang up.
1. Touch > > CALL HISTORY tab.
2. Touch and choose whether to create a new contact or save the number to an existing contact.
Note: You cannot save phone numbers already in People or from calls identified as No ID or Restricted.

Prepend a Number From Call History

If you need to make a call from the Call history and you are outside your local area code, you can add the appropriate prefix by prepending the number.
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1. Touch > > CALL HISTORY tab.
2. Touch and hold the entry you want to call and touch Edit number before calling.
3. Enter the prefix and touch CALL to call the number.

Block a Caller

When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.
1. Touch > > CALL HISTORY tab.
2. Touch and hold the contact or phone number you want to block, and then touch Block
contact.
Note: To remove a caller from your blocked list, on the CALL HISTORY tab, touch > Blocked contacts. Touch and hold a contact, and then touch Unblock contact.

Erase Call History

If the Call history becomes long, you can delete an entry or the entire Call history list.
1. Touch > > CALL HISTORY tab.
2. Do either of the following:
To delete a Call history entry, touch and hold the entry, and then touch Delete from
call history.
To erase the entire Call history list, touch > Remove call history. Touch > Select
all > Delete.

Change Ringtone Settings

You can change how your phone alerts you when you receive calls.
Switch Between Silent, Vibrate, and Normal Modes
Do one of the following:
To change from silent to normal mode, press the Volume up button. To change from vibrate to normal mode, press the Volume up button twice. With two fingers, swipe down from the status bar, and then touch > Sound >
Sound profile.
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Lower the Ring Volume Automatically
Your phone has a quiet ring feature that automatically lowers the ring volume when you move it.
1. With two fingers, swipe down from the status bar, and then touch > Sound.
2. Select the Quiet ring on pickup option.
Make Your Phone Ring Louder in Your Pocket or Bag
To help avoid missing incoming calls when your phone is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.
1. With two fingers, swipe down from the status bar, and then touch > Sound.
2. Select the Pocket mode option.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.

Set Up Visual Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated.
Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Touch > > HTC > Voicemail.
2. Touch Personalize now and follow the voice prompts to:
Create a password (part of standard voicemail). Record your name announcement. Record your greeting.
3. When prompted to enter information, use the onscreen dialpad to enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
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4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. Touch > > HTC > Voicemail.
2. Touch a message.
3. While reviewing a voicemail message, you can:
Touch to play or to pause the voicemail. Touch > Archive to save the message.
Touch and drag the timeline to scrub through the message to different points. Touch to call the person who left the voicemail message. Touch to reply to the message. You can choose to reply via a text or audio
message.
Touch or to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled in Settings, the speakerphone will always be automatically enabled during voicemail playback.
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Touch to delete the current voicemail message. Touch OK to confirm the deletion. Touch > Help to learn more about this application.

Voicemail (Traditional)

In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application.

Voicemail Notification

There are several ways your phone alerts you to a new message.
● By sounding the assigned ringer type.
● By displaying in the Notifications area of the status bar when a single new unheard
voicemail message is received.
● By flashing the front indicator light (LED), if enabled.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a Sprint service area.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Retrieve Your Voicemail Messages

You can review your messages directly from your wireless phone (using either traditional voicemail or Visual Voicemail) or from any other touch-tone phone.
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Use Traditional Voicemail to Access Your Messages
1. Touch > .
2. Touch and hold to dial your voicemail number.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Another Phone to Access Your Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key (*) on the phone.
3. Enter your password.
Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, touch
during the header. Note: Depending on your plan, you may be charged for airtime minutes when you are
accessing your voicemail from your wireless phone.

Internet Calls

When you’re connected to a Wi-Fi network, you can make and receive calls through an Internet calling account.
Note: Before you add an Internet calling account, make sure that you’ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol (SIP). Internet calls to phone numbers may incur additional fees.

Add an Internet Calling Account

You must add an Internet calling account before you can make Internet calls.
1. With two fingers, swipe down from the status bar, and then touch > Call.
2. Under Internet call settings, touch Accounts.
3. Touch ADD ACCOUNT.
4. Enter your account details.
5. Touch > Save.
6. To set your phone to receive Internet calls on your added account, select the Receive incoming calls option.
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Make an Internet Call

Make an Internet call to either your contact’s Internet calling account or phone number.
● Internet calling account
In People, touch a contact who has an Internet calling account, and then touch
Internet call.
In Call History, touch an Internet call log.
● Phone number. First, enable Internet calling for your outgoing calls. With two fingers, swipe down from the status bar, and then touch > Call. Touch Use Internet calling, and then select either For all calls when data network is available or Ask for each call.
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People

In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries.

Your People List

The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
1. Touch > > People.
Tip: You can also access People through the Phone app. Touch > and then swipe left until you reach the PEOPLE tab.
2. You can:
View your profile and edit your contact information. Create, edit, find, or send contacts. Touch a contact photo to find ways to quickly connect with the contact. See a notification icon when a contact has sent you new messages.
Tip: To sort your contacts by their first or last name, touch > Settings > Sort contact list.
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Filter Your People List
When your contacts list gets long, you can choose which contact accounts to show.
1. On the PEOPLE tab, touch on the top bar.
2. Select the online accounts that contain the contacts you want to display.
3. Touch .

Find People

Search for contacts stored on your phone, your company directory if you have an Exchange ActiveSync account, or social networks you’ve signed into.
1. Touch > > People.
2. On the PEOPLE tab, you can: Find people in your contacts list. Touch the Search people box, and then enter the
first few letters of the contact name.
Find people on your company directory. Touch the Search people box, enter the
first few letters of the contact name, and then touch Search contacts in your
Company Directory.
Tip: To view the Search people box, scroll to the top of the list or touch .
Search for people you know on your social networks. Touch > Settings > Find
people you know on, and then select the social networks you’re signed in to. The
People app then uploads your contacts to the selected social networks to help you find friends.
Tip: Aside from searching for a contact by name, you can search using a contact’s email address or company name. On the PEOPLE tab, touch > Settings > Search contacts by,
and then choose a search criteria.

Set Up Your Profile

Your profile stores your personal contact information in an easy-to-access location.
1. Touch > > People > My profile.
2. Touch Edit my contact card.
3. Enter or edit your name and contact details.
4. Touch (or the current photo) to change your contact photo.
5. Touch SAVE.
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Aside from your contact details, your profile also shows updates you’ve posted on your social networks and your online photo albums.

Add Entries to People App

You can add new contacts to the People app or add existing ones from your social network or Exchange ActiveSync accounts.

Add a New People Entry

Start adding your contacts on your phone. If you’ve set up an email account on your phone, you can sync your new contacts with that account.
1. Touch > > People.
2. Touch .
3. Touch the Name field, and then enter the contact name.
Note: Touch if you want to separately enter the contact’s first, middle, and last name. Depending on the contact type, you may also be able to add other info such as a name suffix (for example, "Jr.").
4. Select the Contact type. This determines which account the contact will sync with.
5. Enter the contact information in the fields provided.
6. Touch SAVE.
When you touch the added contact on your contacts list, you’ll see the contact information and your exchange of messages and calls. Depending on the information that you’ve added to the contact (such as an email address), you’ll also be able to see the contact’s social network updates, events, and photos.
Tip: ICE - In Case of Emergency To make it easier for emergency personnel to identify important contacts, you can list your local emergency contacts under ―ICE‖ in your phone’s People list. For example, if your mother is your primary emergency contact, list her as ―ICE-Mom‖ in your Contacts. To list more than one emergency contact, use ―ICE1-___,‖ ―ICE2-___,‖ etc.
Add an Extension Number to a Contact Number
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling.
1. After entering the number of the main line, do one of the following: Touch P(,) to insert a pause before the extension number is dialed automatically. To
make the pause longer, touch P(,) again.
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Touch W(;) to be prompted to confirm the extension number.
2. Enter the extension number.

Get In Touch with a Contact

Choose the best way to connect with your contacts.
1. Touch > > People.
2. Touch a contact's photo (not the name), and then choose how you want to get in touch with that contact.
Tip: For more ways of getting in touch with your contact, touch an icon below the contact photo.

Manage People Entries

Make sure your contacts’ information are up to date. You can edit or delete an entry in People.

Edit a People Entry

You can add another phone number, email address, or assign a photo to a contact in People.
Note: Facebook and Twitter contacts cannot be edited.
1. On the PEOPLE tab, touch and hold the contact, and then touch Edit contact.
2. Enter the new information.
3. Touch SAVE.
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Delete an Entry

Follow these steps to delete an entry in your contacts list.
1. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact.
2. Touch OK to confirm.

Delete Multiple Entries

Clean up your contacts list by deleting entries that you no longer need.
1. On the PEOPLE tab, touch > Delete contacts.
2. Select the entries you want to delete, and then touch DELETE.

Import or Copy Contacts

It’s easy to import or copy contacts from your online accounts and save them directly to your phone.
Import a Contact from an Exchange ActiveSync Account
1. On the PEOPLE tab, enter the contact’s name or email address in the search box.
2. Touch Search contacts in your Company Directory.
3. Touch the name of the contact you want copied to your phone.
4. Touch to save the contact to your Exchange ActiveSync account.
Copy Contacts from One Account to Another
1. On the PEOPLE tab, touch > Manage contacts.
2. Touch Copy contacts, and then choose a contact type or online account to copy from.
3. Select a contact type or account you want to save to.
Note: Contacts from your social network accounts may not be copied.

Merge Entries in People

If you have the same contacts on your phone, Google Account, and social network accounts such as Facebook and Twitter, your phone will try to combine them automatically or let you decide which contacts to combine. Combining the same contacts avoids duplicated entries in your contacts list.

Accept Contact Link Suggestions

When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app.
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1. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge.
2. Select the contacts you want to merge.
Note: If you don’t want to receive contact link suggestions, on the PEOPLE tab, touch > Settings. Clear the Suggest contact link option.

Manually Merge Entries

You can merge your entries manually and choose the accounts to link the contact.
1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) you want to link.
2. Touch > Link.
3. You can:
Under Suggest links, touch to link the contact to an account. Under Add contact, touch one of the options to link to another contact.
4. Touch DONE to save the change.

Break the Link

When contact information has changed, you can choose to break the contact’s link from another account
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1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) whose link you want to break.
2. Touch > Link.
3. Under the Linked contacts section, touch beside an account to break the link.
4. Touch DONE to save the change.

Send Contact Information

Quickly share your contact card or People entries on your phone.
1. Touch > > People.
2. Do any of the following: To send someone’s contact information, touch and hold the name of the contact (not
the icon or photo), and then touch Send contact as vCard.
To send your contact information, touch and hold My profile, and then touch Send
my profile.
3. Select how you want to send the vCard.
4. Select the type of information you want to send.
5. Touch SEND.
Send Multiple People Entries
1. Touch > > People.
2. Touch > Send contacts.
3. Select the contacts whose contact information you want to share.
4. Touch SEND.
5. Select how you want to send the contact cards.
Share All Visible Contacts
You can share all entries that appear in your contacts list, regardless of the online account that your contacts sync with.
1. Touch > > People.
2. Touch > Manage contacts > Import/Export contacts > Share visible contacts.
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3. Select how you want to send your contacts.

Contact Groups

Organize your friends, family, and colleagues into groups so you can quickly send a message or email to everyone in the group. We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most.
Your phone also syncs with groups you’ve created in your Google Account.

Create a Group

Create a group for your sporting buddies or family members so you can easily send them a message or email.
1. Touch > > People.
2. On the GROUPS tab, touch .
3. Enter a name for the group.
4. Touch > Add contact to group.
5. Select the contacts you want to add, and then touch SAVE.
6. When your group is complete, touch SAVE.

Send a Message or Email to a Group

Easily send a message or email to all members of the group.
1. Touch > > People.
2. On the GROUPS tab, touch the group you want to send a message or email to.
3. Go to the GROUP ACTION tab.
4. Choose if you want to send a text message or email.
5. Follow the prompts to complete and send the group message or group mail. See Send a
Text Message (SMS), Send a New Gmail Message, or Send an Email Message.

Edit a Contact Group

You have full control of your groups. Change the group name or add and remove group members from the People app.
1. Touch > > People.
2. On the GROUPS tab, touch and hold the group, and then touch Edit group.
3. You can:
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Touch the group name to change the name. You can only change the name for
groups that you have created.
Touch > Add contact to group to add more members. To rearrange the group members, touch and hold at the end of the contact’s
name, and then drag it to its new position.
Select the check box next to any contacts you want to remove from the group.
4. Touch SAVE.

Manage Your Contact Groups

Put your favorite group at the top of the groups’ list or delete groups that you don’t need.
1. Touch > > People.
2. On the GROUPS tab, touch > Edit groups.
3. You can: Rearrange the contact groups. Touch and hold at the end of the group name,
and then drag it to its new position.
Select the contact groups you want to remove.
4. Touch SAVE.

Back Up and Restore Your Contacts

Make sure you don’t lose your contacts by backing them up to your phone’s storage.
Back Up Contacts
1. Touch > > People.
2. Touch > Manage contacts.
3. Touch Import/Export contacts > Export to phone storage.
4. Select an account or type of contacts to export, and then touch OK.
Restore Contacts
Note: You can only restore contacts that were backed up using the Export to phone storage feature.
1. Touch > > People.
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2. Touch > Manage contacts.
3. Touch Import/Export contacts > Import to phone storage.
4. If you have more than one account set up, touch the type for the imported contacts.
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Accounts and Messaging

With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts.

Gmail

You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail Account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > SIGN UP.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync.
2. Touch > Google > New.
3. Enter your First name, Last name, and then touch .
4. Enter your desired email address, and then touch .
5. When prompted, enter and re-enter a password, and touch .
6. Enter a secondary email address to help you recover your password if you ever lose it and then select a security question. Touch .
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Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
7. Select whether you want to join Google+™ or touch Not now to proceed.
8. On the Finish account screen, touch .
9. Enter the text you see on the screen, and then touch .
10. After your phone connects with the Google servers, select the items you would like to sync with your phone, and then touch . Your phone will synchronize the selected items.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync.
2. Touch > Google > Existing.
3. Enter your Gmail address and password, and then touch .
4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch .

View Your Gmail Inbox

All your received emails are delivered to your Inbox.
1. Touch > > Google > Gmail.
2. Do any of the following from your Inbox. Touch an email message (not the sender image or letter tile) to read, forward, or
reply to the message.
Touch Inbox at the top bar to switch to your other Gmail account or to display drafts,
sent messages, or other email labels.
Touch the sender image or letter tile to select one or more messages or
conversations. You can then touch the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations.
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Tip: Get help in using Gmail by touching > Help.

Send a New Gmail Message

Create and send an email message from your Gmail Account.
1. Touch > > Google > Gmail.
2. In the inbox of the Gmail account you want to use, touch .
3. Fill in one or more recipients.
Note: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch > Add Cc/Bcc.
4. Enter the email subject, and then compose your email.
5. If you want to attach a photo or video, touch and select what type of file to attach.
6. Touch to send.
Note: While composing the message, touch twice to save it as a draft. To discard the message, touch > Discard.

Reply To or Forward an Email Message

Use your Gmail Account to reply to or forward email messages.
1. Touch > > Google > Gmail.
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2. Touch the email message or conversation.
3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward.
4. Do one of the following:
If you are replying to the sender or you selected Reply all, enter your reply message. If you selected Forward, specify the message recipients.
Note: Touch Respond inline if you want to interleave your new message with the received email. However, this removes any attachments or formatting in the original email message.
5. Touch to send.

Add a Gmail Account

If you have two or more Gmail accounts, you can add them on your phone and easily switch between accounts in Gmail.
To add another Gmail account, see Add One or More Google Accounts.

Get Help with Gmail

Find out more how to use Gmail.
In the Gmail inbox, touch > Help.

Email

Use the Mail application to send and receive email from your webmail or other emails accounts using POP3 or IMAP. You can also access your Exchange ActiveSync email and other features on your phone. Mail allows you to stay connected 24 hours a day anywhere.

Add an Email Account

Set up email accounts such as Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider.
Important: If you’re adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
1. Touch > > Mail.
2. Select an email account type from the list of email providers. Otherwise, if you've already added an email account during the setup process, touch > Add account.
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Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > .
3. Enter the email address and password for your email account, and then touch Next. If you have custom settings for your account, touch Manual setup and follow the prompts.
Note: Some email accounts allow you to set the sync schedule. By default, your phone uses Smart Sync to save battery power. See Use Smart Sync.
4. Enter a name for your email account, and then touch FINISH SETUP.

Check Your Mail Inbox

When you open the Mail application, it displays the inbox of one of your email accounts that you’ve set up on your phone.
1. Touch > > Mail. The inbox of one of your email accounts appears.
2. Do any of the following:
Touch an email message to read. To switch between email accounts, touch the bar that shows the current email
account, and then touch another account.
To display email messages in another mail folder, touch > Folder, and then touch
the folder you want to view.
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To view email messages from all your accounts, touch the bar that shows the current
email account, and then touch All accounts.
To refresh the inbox, pull down the screen. To change an email account’s settings, select the account and then touch >
Settings.

Organize Your Inbox

Organize your email messages into tabs and quickly find the messages you want.
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. In the inbox, touch > Filters.
4. Select the tabs you want to add to the inbox, and then touch DONE.
5. Swipe to the added tab to check your email messages.

Send an Email Message

Send an email message to your contacts using an email account in Mail.
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Touch .
4. Fill in one or more recipients.
Tip: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch > Show Cc/Bcc.
5. Enter the subject, and then compose your message.
6. Do any of the following:
Add an attachment. Touch and then choose what you want to attach. Set the priority for an important message. Touch > Set priority.
7. Touch , or to send it later, touch > Save.
Note: If there’s no Wi-Fi or data connection available or Airplane mode is on when you send
your email, the email is saved to the Outbox folder. Once there’s Wi-Fi or data connection available, the saved email will be sent automatically next time your phone syncs.
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Resume a Draft Email Message
1. Touch > > Mail.
2. In an email account inbox, touch > Folder > Drafts.
3. Touch the message.
4. When you finish editing the message, touch .

Read and Reply to an Email Message

Read email messages and reply them promptly in the Mail app.
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. In the email account inbox, touch the email you want to read.
Note: If you want to read a particular message inside an email conversation, touch to expand the conversation, and then touch the email message.
4. Touch REPLY or REPLY ALL.
Tip: Touch for more actions for the email.

Save an Image in an Email Message

While viewing an email message, touch and hold an embedded image, and then touch Save image. You'll find the saved image in the Downloads folder.
You can also copy the image to the clipboard or set it as your wallpaper.

Save an Email Message in Tasks

Save an email message in your Tasks list so you can remind yourself when to reply.
1. Touch > > Mail.
2. In an email account inbox, touch and hold the email message, and then touch Save as task.
3. On the New task screen, enter the task details, and then touch SAVE.

Manage Email Messages

The Mail app provides easy ways to sort, move, or delete your email messages.
Sort Email Messages
Customize how you sort your email messages. Accounts and Messaging 80
In an email account inbox, touch > Sort, and select from the sorting options.
Tip: To quickly scroll through the message list based on the sorting option you’ve selected,
press and hold two fingers on any email message, and then drag upward or downward.
Move Email Messages to Another Folder
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Select the email messages you want to move.
Tip: To select all, select one email message first, and then touch > Select all.
4. Touch MOVE TO and then select a folder.
Delete Email Messages
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Select the email messages you want to delete.
Tip: To select all, select one email message first, and then touch > Select all.
4. Touch DELETE > OK.

Search Email Messages

If you have a long list of email messages on your inbox, you can easily search for that important email.
1. Touch > > Mail.
2. Touch .
3. If you want to refine or filter your search, touch , check the search options, and then touch OK. For example, you can focus the search on a part of an email or filter email messages that have attachments or tagged as high priority.
4. In the search box, enter the words you want to search for.
5. Touch a result to open the email message.
Search Emails From a Contact
Search emails from a contact when you remember the sender, but can’t find that particular message.
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1. Touch > > Mail.
2. Switch to the email account you want to use.
3. Touch and hold an email message from a contact.
4. Touch Search the mail from the sender. A list of email messages from that contact appears.

Work with Exchange ActiveSync Email

Enjoy the powerful email features of Microsoft Exchange ActiveSync right on your phone. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you’re on the go.
Flag Email Messages
1. Touch > > Mail.
2. Switch to your Exchange ActiveSync email account.
3. While viewing your Exchange ActiveSync email inbox, touch the white flag icon ( ) that appears on the right of an email message or conversation. The icon turns red ( ) after you flagged the email or conversation.
Tip: To flag an email message inside a conversation, touch to expand the conversation, and then touch the flag icon of the email message.
Set Your Out of Office Status
You can set your Out of Office status and auto-reply message right from your phone.
1. Touch > > Mail.
2. Switch to your Exchange ActiveSync email account.
3. Touch > Out of the office.
4. Touch your current office status, and then select Out of the office.
5. Set the dates and times for the period when you will be out of the office.
6. Enter the auto-reply message.
7. If you want a different auto-reply message for recipients outside your organization, select the Send replies to external senders option, and then enter the auto-reply message in the box that appears.
8. Touch SAVE.
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Send a Meeting Request
1. Touch > > Mail.
2. Switch to your Exchange ActiveSync email account.
3. Touch > New meeting invitation.
4. Enter the meeting details.
5. Touch SAVE. Or touch SEND if you’ve invited people to the meeting.

Delete an Email Account

Delete an email account from your phone if you want to discontinue using that account.
1. Touch > > Mail.
2. Switch to the email account that you want to delete.
3. Touch > Settings > Delete account.
4. Touch OK to confirm.

Use Smart Sync

Smart Sync automatically extends the sync time the longer the Mail app is inactive. Set your email account to Smart Sync when you don’t need to check new email messages frequently. Smart Sync helps save battery power.
1. Touch > > Mail.
2. Switch to the email account where you want to use Smart Sync.
3. Touch > Settings > Sync, Send & Receive.
4. Touch Peak time sync > Smart Sync.
5. Touch Off-peak sync > Smart Sync.
6. Touch .
Smart Sync then extends the email synchronization time after each auto sync time passes and you don’t open the Mail app. To sync your email at any time, open the Mail app and check your inbox.
If you want to receive email messages as they arrive, select another peak and off-peak sync schedule in the email account’s Sync, Send & Receive settings.
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Change the Email Account Settings

Change your email account settings such as the email account name and password, signature, sync schedule, and more.
1. Touch > > Mail.
2. Switch to the email account you want to change.
3. Touch > Settings, and choose from these options: Account settings: Change the email account settings such as the name, email
address, password, and description.
General settings
• Mail body font size: Set the font size when reading email messages.
• Use signature: Select to append a signature to your outgoing email messages.
• Signature: Set the signature for outgoing email messages.
• Set as default account: Select to use the current email account as the default
account to send email messages.
• Attachment cache: Select where to cache email attachments.
• Ask before deleting: Select to display a confirmation box when deleting email
messages.
• Portrait body preview: Set the number of lines of text to display for email messages in the inbox.
• Show threaded view: Select to group messages and related replies into threads.
• Clear search history. Clears your email search history.
Sync, Send & Receive
• Peak time sync: Set the synchronization schedule during your set peak time.
• Peak time: Set the time when you receive the most number of email messages.
• Off-peak sync: Set the synchronization schedule during your set off-peak time.
• Download past mail or Download options (POP email): Set how many days or
number of emails to download past email messages.
• Refresh on open: Select to automatically download email messages when you open an email folder.
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• Folder to sync: Select the folder to synchronize whenever you launch Mail.
• Sync deleted items from server (POP email only): Select to remove messages
from your phone when they're deleted from the mail server.
• Mail size limit: Set the maximum email file size for incoming messages.
• Message format (Exchange ActiveSync email only): Set email messages to
display in HTML or plain text format.
• Include file attachment (Exchange ActiveSync email only): Set the size of email attachments that will be automatically downloaded with email messages.
• Reply with original text: Select to include the original email text when replying.
• Delete mail on server (POP email only): Select to remove mail from the server
when you delete it on your phone.
• Always bcc me: Select to always send yourself a copy of all email messages that you send.
Notification settings
• Email notifications: Select to turn on email notifications on your phone.
• Play notification sound: Set the phone to play a sound when a new email
message arrives.
• Notification sound: Select the sound to play when a new email message arrives.
• Vibrate: Set the phone to vibrate when a new email message arrives.
Delete account: Touch to delete the email account.
4. Touch to save your changes.

Text Messaging and MMS

Use the Messages app to compose and send text and multimedia messages. On the All messages screen, your sent and received messages are neatly grouped into conversations, by contact name or phone number.

Send a Text Message (SMS)

Quickly compose and send text messages on your phone.
1. Touch > .
2. Touch .
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