HTC One M914
Slots with card trays15
nano SIM card15
Storage card16
Charging the battery19
Switching the power on or off19
Want some quick guidance on your phone?20
Phone setup and transfer
Setting up HTC One M9 for the first time21
Restoring your backup from your cloud storage22
Transferring content from an Android phone23
Ways of transferring content from an iPhone24
Transferring iPhone content through iCloud24
Transferring contacts from your old phone through Bluetooth24
Other ways of getting contacts and other content25
Transferring photos, videos, and music between your phone and computer26
Using Quick Settings26
Getting to know your settings27
Updating your phone's software28
Getting apps from Google Play30
Downloading apps from the web31
Uninstalling an app31
Your first week with your new phone
Basics32
HTC Sense Home widget42
Motion Launch44
Lock screen49
Notifications51
Working with text53
HTC Help57
Personalizing
Themes58
More ways to personalize61
3Contents
HTC BlinkFeed
What is HTC BlinkFeed?68
Turning HTC BlinkFeed on or off69
Restaurant recommendations69
Ways of adding content on HTC BlinkFeed70
Customizing the Highlights feed71
Saving articles for later71
Posting to your social networks72
Removing content from HTC BlinkFeed72
Camera
Camera basics73
Selfies and people shots78
Split Capture80
Panoramic shots81
Other camera features83
Camera settings84
Gallery
Viewing photos and videos in Gallery86
Adding photos or videos to an album89
Copying or moving photos or videos between albums89
Tagging photos and videos89
Searching for photos and videos90
Finding matching photos91
Viewing Pan 360 photos91
Changing the video playback speed92
Trimming a video92
Saving a photo from a video92
Viewing a Zoe in Gallery93
One Gallery93
What is HTC Print Studio?104
Choosing the type of photo gift104
Creating your photo gift104
Placing your order105
Video chat and phone calls
Video chat106
Phone calls107
4Contents
Messages
Sending a text message (SMS)114
Sending a multimedia message (MMS)114
Sending a group message115
Resuming a draft message115
Replying to a message115
Forwarding a message116
Moving messages to the secure box116
Blocking unwanted messages117
Copying a text message to the nano SIM card117
Deleting messages and conversations117
Entertainment
HTC BoomSound with Dolby Audio119
HTC Music120
FM Radio123
HTC Connect123
Your contacts list145
Setting up your profile146
Adding a new contact146
Editing a contact’s information147
Getting in touch with a contact148
Importing or copying contacts148
Merging contact information149
Sending contact information150
Contact groups150
Private contacts151
Calendar and Email
Viewing the Calendar153
Scheduling or editing an event154
Choosing which calendars to show154
Sharing an event155
Accepting or declining a meeting invitation155
Dismissing or snoozing event reminders156
Checking your mail157
5Contents
Sending an email message158
Reading and replying to an email message158
Managing email messages159
Searching email messages160
Working with Exchange ActiveSync email160
Adding an email account161
What is Smart Sync?162
Google Search and apps
Google Now163
Google Search165
Google Chrome166
Google Drive167
Google Maps169
YouTube171
Turning the data connection on or off181
Managing your data usage181
Wi-Fi connection183
Connecting to VPN184
Using HTC One M9 as a Wi-Fi hotspot185
Sharing your phone's Internet connection by USB tethering186
Wireless sharing
Bluetooth187
NFC189
Settings and security
Turning location services on or off191
Airplane mode191
Scheduling when to turn data connection off192
Automatic screen rotation192
Setting when to turn off the screen192
Screen brightness192
Touch sounds and vibration193
Changing the display language193
Glove mode193
Installing a digital certificate194
Pinning the current screen194
Disabling an app195
Assigning a PIN to a nano SIM card195
6Contents
Accessibility features195
Accessibility settings196
Turning Magnification gestures on or off196
Navigating HTC One M9 with TalkBack197
Trademarks and copyrights
Index
7About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
8Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
9Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.
10Features you'll enjoy
Features you'll enjoy
Personalization
Designed with you in mind, HTC One M9 is filled with innovations that help it to adapt to your life.
Themes
Make HTC One M9 feel more personal by
customizing how it looks with your own photos and
then mix and match with different sets of icons,
sounds, color schemes, and more. See What is the
Themes app? on page 58.
HTC Sense Home
HTC BlinkFeed
Your Home screen adapts to your needs at home, at work, and on
the go. New lock screen notifications make it easier to find what
you've missed, see upcoming events, get restaurant
recommendations, and more. See What is the HTC Sense Home
widget? on page 42 and HTC BlinkFeed Notifications on page
50.
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for points of interests and places to eat! See What is
HTC BlinkFeed? on page 68.
11Features you'll enjoy
Imaging
Made to help you capture your memories to share with family and friends.
Bokeh
When using Bokeh mode with the main camera, you can focus on
any object by just tapping it, which blurs the background for an
artistic effect. See Changing the focus in Bokeh mode on page
77.
Split Capture
Use Split Capture mode to record yourself
and the action in front of you. This mode
uses both the front and back cameras to
capture a split-screen photo or video. You
can even resize the split windows. See
Using Split Capture mode on page 80.
Front camera features
Enjoy using the variety of selfie-friendly features with the Camera app.
§ Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 79.
§ Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
Just say "Cheese"! See Using Auto Selfie on page 79 and Using Voice Selfie on page 79.
§ Photo Booth – Take 4 selfies and the camera automatically merges them into a single picture.
See Taking selfies with Photo Booth on page 80.
12Features you'll enjoy
One Gallery
One Gallery lets you view all your photos and videos that are stored on HTC One M9 as well as on
favored online services right from the Gallery app. You can also find similar photos and videos using
Image match or by searching with keywords or tags. See One Gallery on page 93.
Photo Editor
The Photo Editor app enhances your photos, from basic edits to elegant effects!
Make a photo surreal. Blend in shapes,
elements, and prismatic effects. See
Prismatic on page 100.
Superimpose one image onto another and
create a unique composition only you can
imagine! See Double Exposure on page
101.
Enhanced video calling
Face Fusion uses two photos such as your selfie and a
photo of your favorite celebrity to merge your looks
together. See Face Fusion on page 102.
Face Tracking can detect not just you but
also the people around you during a video
call. Your caller will see up to 4 faces that
are within your camera’s field of vision.
Also, you can share what you're looking at
on your phone screen to the person you're
chatting with. See Video chat and phone
calls on page 106.
13Features you'll enjoy
Zoe
Use the Zoe™ app to create stories using your photos and videos combined with your own
soundtrack. Right from this app, you can engage with the Zoe community to share your content and
remix with other people's content. There's also the Zoe website that's accessible from your
computer web browser where everyone can view shared content.
To find out how to use the Zoe app, go to www.zoe.com/help. To visit the Zoe website, go to
www.zoe.com.
Sound
Discover audio bliss on HTC One M9 through its built-in speakers, headphones, or wireless
speakers.
HTC BoomSound with Dolby Audio
Hear what you've been missing. HTC BoomSound™ gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. To find out more, see
Toggling modes in HTC BoomSound on page 119 and Using HTC BoomSound with headphones on
page 119.
HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC One M9 to your
speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite
music on multiple speakers. See What is HTC Connect? on page 123.
14Unboxing
Unboxing
HTC One M9
1. POWER
2. VOLUME
3. microSD™ card slot with eject hole
4. Front camera
5. Proximity sensor
6. IR sensor
7. Dual speakers
8. Notification LED
9. nano SIM card slot with eject hole
10. USB connector
11. 3.5mm headset jack
™
You need a 4G/LTE
services. Check with T-Mobile for details.
§ If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC One M9.
§ Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§ Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
plan to use the 4G/LTE network of T-Mobile for voice calls and data
15Unboxing
Slots with card trays
With HTC One M9 facing up, the nano SIM slot is on the left side and the microSD slot on the right
side. There are trays inside the slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to
press on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC One M9
and that doesn't block the trays.
nano SIM card
HTC One M9 uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the nano SIM card slot.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
16Unboxing
4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-off corner
facing out.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC One M9 before removing the card.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the nano SIM card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
§ Moving apps to the storage card doesn't back up the apps. If you do a factory reset, your phone
loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps on the storage card
won't be installed automatically to the other phone. You'll need to reinstall them.
17Unboxing
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the microSD card slot.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card—contacts facing down—into the
tray.
5. Insert the microSD card tray back into the slot.
Unmounting the storage card
When you need to remove the storage card while HTC One M9 is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap > Settings > Storage.
2. Tap Unmount SD card.
18Unboxing
Removing the microSD card
Make sure to unmount your microSD card before removing it.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card tray back into
the slot.
19Unboxing
Charging the battery
Before you turn on and start using HTC One M9, it is recommended that you charge the battery.
§ If the battery has been discharged for several days, you may need to charge HTC One M9 for
several minutes before powering it on.
§ Use only the adapter and the USB cable that came with HTC One M9 to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC One M9 may become
warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One M9 vibrates.
When you turn on HTC One M9 for the first time, you’ll need to set it up.
20Unboxing
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Want some quick guidance on your phone?
Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone.
§ When you see a Tips & Help tile in HTC BlinkFeed®, just tap the tile to know more about the
tip.
§ From the Home screen, tap
You can then tap Search help articles & videos, and enter what you're looking for. Or you
can tap to browse how-tos, FAQs, and more.
, and then find and tap Help.
21Phone setup and transfer
Phone setup and transfer
Setting up HTC One M9 for the first time
When you switch on HTC One M9 for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your accounts, set
up your screen lock, and more.
During the setup, there are different ways you can choose to transfer or restore content to
HTC One M9. It is recommended to choose just one of the following methods to avoid overwriting
content that has already been imported to HTC One M9:
§ Use Google® backup if you've used it to back up your old phone before and you only need to
restore apps and no other types of content. On the Get your apps & data screen, choose your
old phone and the apps you want to restore to HTC One M9.
If you have other types of content to transfer or restore from your old phone, tap Restorefrom this backup, and then select Set up as new device.
§ Use HTC Backup to restore a previous backup from your cloud storage. On the HTC Uh-Oh
Protection screen, sign in with the account credentials that you used as your HTC Account.
Or you can tap Restore from HTC Backup on the Transfer or restore content screen.
§ If you have content from another phone that you want to transfer, whether it's from an
Android®, iPhone®, or other phone, tap Transfer content on the Transfer or restore content
screen.
Depending on the type of old phone that you have, see the following for more details:
Transferring content from an Android phone on page 23
Ways of transferring content from an iPhone on page 24
Transferring contacts from your old phone through Bluetooth on page 24
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 191.
22Phone setup and transfer
Restoring your backup from your cloud storage
If you used HTC Backup before, you can restore a previous backup when you turn HTC One M9 on
for the first time or after a factory reset.
Depending on the amount of content, restoring a backup to HTC One M9 through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi® connection is
recommended.
1. From the Add your account screen, sign in to your Google Account.
2. If you see the Get your apps & data screen, tap Restore from this backup, and then select Set
up as new device.
You'll see this screen when you've previously backed up an old phone using Google backup. Do
not restore anything from Google backup when you want to restore a backup from HTC Backup.
3. On the HTC Uh-Oh Protection screen, sign in with the account credentials that you used as
your HTC Account.
Or if you skipped this screen, tap Restore from HTC Backup on the Transfer or restore
content screen, and then sign in with the account credentials that you used as your HTC
Account.
4. Choose the backup that you want to restore to HTC One M9.
5. If prompted, choose whether to use your mobile data or Wi-Fi connection for restoring your
backup.
6. Follow the onscreen instructions to restore your backup and to continue setting up your
phone.
7. Slide open the Notifications panel to check if there's any notification to finish setting up your
phone.
Free apps from Google Play™ will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You may continue
using HTC One M9 while apps are being restored.
23Phone setup and transfer
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC One M9.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer
include contacts, messages, calendar events, music, photos, videos, and some settings. More types of
data such as call histories, email accounts, and some HTC app settings can be transferred from HTC
phones that have HTC Sense® 5.5 or higher.
§ You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
§ If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth
transfer. For details, see Transferring contacts from your old phone through Bluetooth on page
24.
From the Home screen, tap
1.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on HTC One M9 to download the HTC Transfer Tool from
Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on
HTC One M9 before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC One M9. When this happens, try
another transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then
tap Yes.
> Settings > Get content from another phone.
®
8. On your old phone, read the onscreen message, and then tap Yes.
9. Wait for the transfer to finish.
10. Tap Done on both phones.
24Phone setup and transfer
Ways of transferring content from an iPhone
If you have an iPhone, there are 3 easy ways to transfer your contacts, messages, and other content
to HTC One M9.
§ Back up and restore iPhone content through iCloud®. To find out how, see Transferring
iPhone content through iCloud on page 24.
§ Back up iPhone content using iTunes® on your computer, and then use HTC Sync Manager to
transfer the content to HTC One M9. For details, see Transferring iPhone content and apps
to your HTC phone on page 142.
§ If you only need to copy your contacts, you can use Bluetooth transfer. For details, see
Transferring contacts from your old phone through Bluetooth on page 24.
Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer the
content to HTC One M9. You can transfer the following types of content from iCloud: contacts,
bookmarks, text messages, messages from iMessage®, calendar events, and photos.
1. From the Home screen, tap
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage.
4. Enter your iCloud email address and password, and then tap Sign in.
5. Choose the iPhone backup that you want to transfer to HTC One M9, and then tap Next.
6. Choose the types of content you want to transfer, and then tap Import.
7. Wait for the transfer to finish, and then tap Done.
Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
> Settings > Get content from another phone.
Transferring contacts from your old phone through
Bluetooth
Use Bluetooth if you only need to transfer contacts from an iPhone, a phone that has Android
version 2.1 (or earlier version), or other types of phones.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types.
3. If you chose to transfer from an Android phone, tap Quick transfer.
Or to transfer from iPhone, tap Transfer contacts over Bluetooth.
25Phone setup and transfer
4. On your old phone, turn Bluetooth on.
5. Follow the onscreen instructions on your old and new phones to pair them and start the data
transfer.
§ Depending on the capabilities of your old phone, you may be able to transfer not only contacts
but also other data such as calendar events and text messages through Bluetooth.
§ Use your iCloud storage or HTC Sync Manager to transfer more types of content from an
iPhone.
Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC One M9.
Sync with your
computer
Google AccountGoogle contacts are imported to HTC One M9 after you sign in to your
Social network
accounts
Microsoft® Exchange
ActiveSync
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contactsYou can create contacts locally on HTC One M9, if you don't prefer to
nano SIM cardCopy all your nano SIM contacts to HTC One M9.
®
Use HTC Sync Manager to sync contacts, documents, playlists, and more
between HTC One M9 and your computer running a Windows® or OS X
operating system.
You can also use it to transfer your iTunes backup that contains contacts,
messages, and other content from an iPhone from your computer to
HTC One M9.
Google Account. You can also create more Google contacts right from
HTC One M9.
Log in to your favorite social networks to sync contact information from
them.
HTC One M9 syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
store them on your online accounts.
®
26Phone setup and transfer
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§ Connect HTC One M9 to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them.
§ Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off HTC One M9 to your computer. You can also
sync playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos to your
computer using HTC Sync Manager. Then reconnect HTC One M9 and copy them over.
§ Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC One M9, and other mobile devices.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§ With two fingers, swipe down from the status bar.
§ Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. To change the options for a setting, press and hold its tile. Or tap .
27Phone setup and transfer
Customizing Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap and do one of the following:
§ In the Quick Settings list, press and hold next to the item you want to move and drag
it to rearrange the list.
§ Under Hidden items, press and hold and drag it up to make it available in Quick
Settings.
There is a limit to the number of tiles that can be shown in Quick Settings. You may need to
remove an existing item to make space for another one. To remove an item, drag it below Hidden
items.
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this and more in
Settings.
1. Open Settings either from the Notifications panel or the Apps screen.
§ Swipe down from the status bar, and then tap .
§ From the Home screen, tap to switch to the Apps screen, and then tap Settings.
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item
itself to configure its settings.
§ Tap Sound & notification to set a ringtone, choose a sound profile, and configure
incoming call sound settings.
§ Tap Personalize to change the wallpaper, add apps and widgets to the Home screen,
and more.
Tap
§ Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
§ Tap Security to help secure HTC One M9, for example with a screen lock.
in Settings to quickly find options and settings.
28Phone setup and transfer
Updating your phone's software
HTC One M9 can check and notify you if there’s a new update available. You can also choose to
automatically download updates or manually check if there's an available update.
Visit www.htc.com/us/go/htc-software-updates/ for news and details about your phone's
software updates.
Checking your system software version
Before installing a system software update, you can check first what Android and HTC Sense
versions you have on your phone.
1. From the Home screen, tap > Settings > About.
2. Tap Software information.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or mobile operator
apps.
1. From the Home screen, tap > Settings > About.
2. Tap Software updates.
3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to install system
software updates.
Installing a software update
When HTC One M9 is connected to the Internet and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One M9 will restart.
29Phone setup and transfer
Installing an application update
When Internet connection is on and there's an available update for your HTC or T-Mobile apps, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC One M9
if needed.
Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes through
Google Play. You can manually update apps or set your phone to automatically download and install
app updates when available.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps.
You'll see a list of apps installed on your phone.
4. Under Updates, tap an app.
5. Tap Update.
6. Tap Accept.
In Play Store, tap
update your apps.
> Settings > Auto-update apps to choose how you want Google Play to
Checking for updates manually
1. From the Home screen, tap > Settings > About.
2. Tap Software updates. HTC One M9 checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a
Wi-Fi network. Once connected, tap Check now to check for updates.
30Phone setup and transfer
Getting apps from Google Play
Google Play is the place to go to find new apps for HTC One M9. Choose from a wide variety of free
and paid apps ranging from productivity apps, entertainment, to games.
You need a Google Wallet™ account to buy paid apps or to make in-app purchases. If you already
have a Google Account, just add Google Wallet by signing in with your existing username and
password at wallet.google.com.
Finding and installing an app
When you install apps and use them on HTC One M9, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC One M9. You’re responsible for the results of using downloaded apps.
1. From the Home screen, tap , and then find and tap Play Store.
2. Browse or search for an app.
3. When you find the app that you like, tap it and read its description and user reviews.
4. To download or purchase the app, tap Install (for free apps) or the price button (for paid
apps).
5. Tap Accept.
Apps sometimes get updated with improvements or bug fixes. To automatically download
updates, after installing the app, tap > Auto-update.
To open the app, go to the Apps screen and tap the app.
Restoring apps from Google Play
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps, swipe to the All tab, and then tap the app you want to restore.
4. Install the app.
For more details, refer to the Google Play help.
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