HTC One16
Your Verizon Wireless SIM card18
Storage card21
Charging the battery24
Switching the power on or off25
Want some quick guidance on your phone?26
Phone setup and transfer
Setting up your new phone for the first time27
Transferring content from an Android phone28
Transferring content from an iPhone29
Transferring contacts from your old phone through Bluetooth30
Other ways of getting contacts and other content31
Transferring photos, videos, and music between your phone and
computer32
Home screen32
Using Quick Settings33
Getting to know your settings34
Updating your phone's software35
Contents3
Getting apps from Google Play36
Downloading apps from the web38
Uninstalling an app39
Your first week with your new phone
About your phone40
Basics44
Motion Launch60
HTC BlinkFeed66
Notifications71
Working with text74
Battery82
Personalizing
Making HTC One truly yours87
Ringtones, notification sounds, and alarms88
Home wallpaper88
Launch bar89
Adding Home screen widgets90
Adding Home screen shortcuts92
Editing Home screen panels93
Changing your main Home screen95
Grouping apps on the widget panel and launch bar96
Arranging apps97
4Contents
Lock screen99
Camera
Camera basics101
Taking a photo104
Tips for capturing better photos105
Recording video107
Taking continuous camera shots108
Using Zoe camera110
Taking selfies111
Improving portrait shots112
Taking a panoramic photo112
Taking a Pan 360 photo113
Using dual capture mode114
Using HDR116
Recording videos in slow motion117
Manually adjusting camera settings117
Saving your settings as a camera mode118
Things to remember when using the Duo Camera120
Gallery
Viewing photos and videos in Gallery123
Viewing photos and videos organized by time123
Viewing photos and videos by album123
Contents5
Viewing photos by location126
Finding matching photos128
Editing your photos129
Introducing Duo Effects131
UFocus132
Foregrounder133
Seasons134
Dimension Plus135
Copying and pasting photos137
Viewing Pan 360 photos138
Creating an animated gif139
Creating an action sequence shot140
Editing a group shot141
Removing unwanted objects in a photo142
Trimming a video142
Saving a photo from a video143
Changing the video playback speed144
Creating a Zoe in Gallery145
Phone calls
Making a call with Smart dial147
Dialing an extension number148
Returning a missed call148
Using Speed dial149
6Contents
Calling a number in a message, email, or calendar event150
Making an emergency call150
Receiving calls151
What can I do during a call152
Setting up a three-way call153
Call History153
Changing ringtone settings155
Global Ready156
Using Assisted dialing156
Changing the HTC One network connection158
Messages
Verizon Messages159
HTC Messages160
Search and web browser
Searching HTC One and the Web166
Getting instant information with Google Now168
Browsing the Web172
Bookmarking a webpage173
Clearing your browsing history173
Your contacts list227
Setting up your profile229
Adding a new contact230
Editing a contact’s information232
Getting in touch with a contact232
Importing or copying contacts233
Viewing the Calendar252
Scheduling or editing an event254
Choosing which calendars to show255
Sharing an event256
Accepting or declining a meeting invitation256
Dismissing or snoozing event reminders257
Travel and maps
Location settings259
Google Maps260
HTC Car264
VZ Navigator267
Contents9
Other apps
Using Scribble269
Using the Clock273
Checking Weather274
Keeping track of your tasks275
Kid Mode277
Internet connections
Data connection279
Managing your data usage280
Wi-Fi282
Wi-Fi Enhanced Connectivity284
Connecting to VPN285
Using HTC One as Mobile Hotspot287
Sharing your mobile data connection by USB tethering288
Wireless sharing
Turning Bluetooth on or off290
Connecting a Bluetooth headset290
Unpairing from a Bluetooth device292
Receiving files using Bluetooth292
Using NFC294
10Contents
Settings and security
Checking your phone's HTC Sense version298
Airplane mode299
Do not disturb mode299
Scheduling when to turn data connection off302
Automatic screen rotation303
Setting when to turn off the screen303
Screen brightness303
Changing the display font304
Touch sounds and vibration304
Changing the display language305
Accessibility settings306
Turning Magnification gestures on or off306
Working with certificates307
Assigning a PIN to the nano SIM card308
Disabling an app309
Lock screen notifications309
Hiding the caller from the lock screen309
Setting a screen lock310
Setting up face unlock310
Bypassing the lock screen311
Navigating HTC One with TalkBack312
Trademarks and copyrights
Index
Contents11
12IMPORTANT CUSTOMER INFORMATION
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device manufacturers, operating
system, software and application developers (e.g. Google®, Motorola®,
Microsoft®, Research in Motion®). If you use, link to or download such a
service, or an application such as a non-Verizon Wireless location based
GPS-type service, chat room, marketplace or social network from this
device, you should carefully review the terms of such service or
application. If you use any of these non-Verizon Wireless services or
applications, personal information you submit may be read, collected, or
used by the service or application provider and/or other users of those
forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
Conventions used in this guide13
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
14Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and
Industry Canada specific absorption rate (SAR) limits for radio
frequency (RF) exposure during typical body-worn operations. To
ensure that RF exposure levels remain at or below the tested levels,
use a belt-clip, holster, or similar accessory that maintains a
minimum separation distance of 1.0 cm between your body and the
device, with either the front or back of the device facing towards
your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these
specifications may not ensure compliance with applicable SAR limits
and their use should be avoided.
Important note on recoverable data15
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or
erased from your device may still be recoverable by third-party data
recovery software. Even a factory reset may not permanently erase
all data from your phone, including personal information.
16Unboxing
Unboxing
HTC One
Front panel
1. Dual speakers
2. nano SIM card tray with eject
hole
3. USB connector
4. 3.5mm headset jack
5. VOLUME
6. microSD™ card tray with eject
hole
7. Proximity sensor
8. Front camera
9. POWER and IR SENSOR
10. Notification LED
If you want to use a case, please don't cover and block the
proximity sensor. Purchase a case designed for HTC One.
Back panel
1. Duo Camera
2. LED flash
Unboxing17
18Unboxing
Your Verizon Wireless SIM card
Use your Verizon Wireless SIM card to make and receive calls, text, and
email messages and surf the Web while traveling outside of the U.S. in
supported destinations.
Your SIM (Subscriber Identity Module) card stores your phone
number and other important information. Do not bend or scratch
your SIM card. Avoid exposing it to static electricity, water or dirt.
If your SIM card is lost or damaged while in the U.S., please dial
*611 from your Verizon Wireless device or 1-800-922-0204 from
any phone to speak with a Customer Service Representative. From
outside of the U.S., please refer to the Verizon Wireless Global
Support Guide, welcome letter and calling card that came with
your device. This will enable you to make calls toll free from
landlines in most countries where we offer Global Phone service.
nano SIM card
HTC One uses a nano SIM card. The nano SIM card contains your phone
number, service details, and memory for storing phonebook contacts
and/or text messages.
Inserting the nano SIM card
1. Hold the phone face up.
Unboxing19
2. Insert the tip of the tray eject tool into the tray eject hole next to
the nano SIM card tray slot.
3. Push the tip all the way into the hole until the nano SIM card tray
ejects.
4. Pull the nano SIM card tray out, and place the nano SIM card
(contacts facing down) into the tray.
5. Insert the nano SIM card tray back into the slot.
20Unboxing
Removing the nano SIM card
Make sure to switch off HTC One before removing your nano SIM
card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool into the tray eject hole next to
the nano SIM card tray slot.
3. Push the tip all the way into the hole until the nano SIM card tray
ejects.
4. Pull the nano SIM card tray out, and remove the nano SIM card.
After removing the nano SIM card, make sure that you insert the empty
nano SIM card tray back into the slot.
Unboxing21
Storage card
Use a storage card to store your photos, videos, and music.
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool into the tray eject hole next to
the microSD card tray slot.
3. Push the tip all the way into the hole until the microSD card tray
ejects.
4. Pull the microSD card tray out, and place the microSD card into the
tray.
22Unboxing
5. Insert the microSD card tray back into the slot.
Unmounting the storage card
When you need to remove the storage card while HTC One is on, unmount
the storage card first to prevent corrupting or damaging the files in the
storage card.
1. Go to Settings, and then tap Storage.
2. Tap Unmount SD card.
Removing the microSD card
Make sure to unmount your microSD card before removing it.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool into the tray eject hole next to
the microSD card tray slot.
3. Push the tip all the way into the hole until the microSD card tray
ejects.
Unboxing23
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty
microSD card tray back into the slot.
24Unboxing
Charging the battery
Before you turn on and start using HTC One, it is recommended that you
charge the battery.
Use only the adapter and the USB cable that came with HTC One
to charge the battery. When the battery power is too low, make
sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
Unboxing25
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging
the battery.
§ As a safety precaution, the battery may stop charging to avoid
overheating.
§ When you're using the Internet and charging the battery,
HTC One may become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical
outlet after you finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One vibrates.
When you turn on HTC One for the first time, you’ll need to set it
up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on. If
you've set up a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
26Unboxing
Want some quick guidance on your phone?
Check out the friendly walkthroughs and the FAQs in Tips & Help to learn
how to use your phone.
§ When you see a Tips & Help tile in HTC BlinkFeed™, just tap the tile
to know more about the tip.
§ To open Tips & Help from the Home screen, tap > Help > Tips &
Help
You can then browse by subject matter and topic. Or tap , and
then enter what you want to search for.
Phone setup and transfer27
Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to
set it up.
You can enable TalkBack to navigate by voice feedback before
selecting the language. Press and hold two fingers on the screen
until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection,
select how you want to set up your new phone, and more.
§ You can choose to setup accounts and personalize your new phone
using a computer. When the HTC Get Started reminder appears,
tap it on the Notification panel to use HTC Get Started. Or, press
and hold an empty space in a Home screen panel, and then tap
Home screen wallpaper > Computer photos.
Your phone shows you the URL of the HTC Get Started site and a
pair code. On your computer's web browser, just go to the URL and
enter the pair code to start your web setup. You need an HTC
Account to save your accounts and settings on the Web and
download them to your phone.
§ If you have content from an old phone, you can choose to do a
direct phone-to-phone transfer.
28Phone setup and transfer
Some features that need to connect to the Internet such as
location-based services and auto-sync of your online accounts
may incur extra data fees. To avoid incurring data fees, disable
these features under Settings. For more information on location
services, see Turning location services on or off on page 259.
Transferring content from an Android phone
On your old Android™ phone, download the HTC Transfer Tool and use it to
transfer your content to your new HTC phone. The types of locally stored
content on your old phone that the tool can transfer include contacts,
messages, calendar events, web bookmarks, music, photos, and videos.
Some settings can also be transferred.
§ You need Android version 2.2 or later to use the HTC Transfer
Tool on your old phone.
§ If your old phone has Android version 2.1 or an earlier version, you
need to use Bluetooth® transfer. For details, see Transferring
contacts from your old phone through Bluetooth on page 30.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or
other Android phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on your new phone to download the HTC
Transfer Tool from Google Play™ to your old phone, install it, and
open the tool.
Phone setup and transfer29
5. When you see a PIN on your old phone, make sure the same PIN
also appears on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone
is unable to connect to your new phone. If this happens, tap Tryanother transfer method on your new phone to use Bluetooth for
transferring contacts from your old phone.
6. On your old phone, choose the types of content you want to
transfer, and then tap Start.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone®, it's fast and easy to transfer your contacts,
messages, and other content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content and apps to your HTC
phone on page 222.
If you only need to migrate your contacts, you can also use Bluetooth
transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 30.
30Phone setup and transfer
Transferring contacts from your old phone through
Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has
Android version 2.1 (or earlier version), or other types of phones.
Depending on the capabilities of your old phone, you may be able to
transfer not only contacts but also other data such as calendar events and
text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an
iPhone.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or
other phone types. If you chose to transfer from an Android phone,
tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable
mode.
5. Follow the onscreen instructions on your old and new phones to
pair them and start the data transfer.
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