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One E8 Sprint
User Guide
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Table of contents
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HTC One E8 Sprint User Guide

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User Guide
[UG template version 14a]
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Table of Contents

Radio Frequency Exposure Operating Instructions ............................................................................ xv
Important Note on Recoverable Data ................................................................................................. xv
Your Phone at a Glance ........................................................................................................................ 1
Charge Your Phone .............................................................................................................................. 2
Activate Your Phone ............................................................................................................................. 3
Complete the Setup Application ............................................................................................................ 4
Set Up Voicemail ................................................................................................................................... 5
Transfer Content to Your New Phone ................................................................................................... 5
Transfer Content from an Android Phone ..................................................................................... 5
Transfer Content from an iPhone ................................................................................................. 6
Transfer Content From Your Old Phone Using Bluetooth ............................................................ 7
Transfer Content Between Your Phone and Computer ................................................................ 7
Ways of Transferring Contacts and Other Content into Your Phone............................................ 8
Restore Your Backup From Your Online Storage to Your New Phone ................................................ 8
Your Home Screen................................................................................................................................ 9
Sprint Account Information and Help .................................................................................................... 9
Sprint Account Passwords ............................................................................................................ 9
Manage Your Account ................................................................................................................ 10
Sprint Support Services .............................................................................................................. 10
Your Phone’s Layout ........................................................................................................................... 12
Turn Your Phone On and Off .............................................................................................................. 14
Turn Your Screen On and Off ............................................................................................................. 14
Your Phone’s Lock Screen ................................................................................................................. 15
Unlock the Screen ....................................................................................................................... 15
Customize the Lock Screen ........................................................................................................ 16
Notification Widget ...................................................................................................................... 16
Disable the Lock Screen ............................................................................................................. 17
Onscreen Navigation Buttons ............................................................................................................. 17
Wake Up Phone Using Motion Launch ............................................................................................... 17
Table of Contents ii
Make a Call with Quick Call ........................................................................................................ 20
Turn Motion Launch On or Off .................................................................................................... 21
Motion Launch Troubleshooting ................................................................................................. 21
Touchscreen Navigation ..................................................................................................................... 22
Motion Gestures .................................................................................................................................. 26
Working with Phone Apps and Settings .............................................................................................. 28
Open an App ............................................................................................................................... 29
Get to Know Your Settings .......................................................................................................... 32
Using Quick Settings ................................................................................................................... 32
HTC BlinkFeed - Your Dynamic Home Screen ................................................................................... 33
Turn HTC BlinkFeed On or Off ................................................................................................... 34
Add Content to HTC BlinkFeed................................................................................................... 35
Customize the Highlights Feed ................................................................................................... 36
Save Articles for Later ................................................................................................................. 36
Post to Your Social Networks ..................................................................................................... 37
Remove Content From HTC BlinkFeed ...................................................................................... 37
Customize the Home Screen .............................................................................................................. 37
Change the Wallpaper ................................................................................................................ 37
Customize the Launch Bar .......................................................................................................... 38
Change Your Main Home Screen ............................................................................................... 38
Organize Your Widget Panels..................................................................................................... 38
Work with Widgets and App Shortcuts ....................................................................................... 39
Status Bar and Notifications Panel ..................................................................................................... 41
Status Bar ................................................................................................................................... 41
Notifications Panel ...................................................................................................................... 43
Front Indicator Light (LED) .......................................................................................................... 44
Capture the Phone Screen ......................................................................................................... 45
Enter Text ............................................................................................................................................ 45
HTC Sense Keyboard ................................................................................................................. 45
Enter Text by Typing on the HTC Sense Keyboard.................................................................... 46
Enter Text with Word Prediction on the HTC Sense Keyboard .................................................. 47
Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ....................................... 48
Enter Text by Speaking on the HTC Sense Keyboard ............................................................... 49
Swype Keyboard ......................................................................................................................... 49
Edit Text ...................................................................................................................................... 50
Table of Contents iii
HD™ Voice ......................................................................................................................................... 52
Make Phone Calls ............................................................................................................................... 52
Call Using Smart Dial .................................................................................................................. 52
Dial an Extension Number .......................................................................................................... 53
Return a Missed Call ................................................................................................................... 54
Call From Call History ................................................................................................................. 54
Call From People ........................................................................................................................ 54
Call Using a Speed Dial Number ................................................................................................ 55
Call a Number in a Text Message, Email Message, or Calendar Event..................................... 55
Call Emergency Numbers ........................................................................................................... 55
Make International Calls ............................................................................................................. 55
Set Up Speed Dial............................................................................................................................... 56
Receive Phone Calls ........................................................................................................................... 57
In-call Options ..................................................................................................................................... 57
3-way Calling............................................................................................................................... 58
End a Call.................................................................................................................................... 58
Call Services ....................................................................................................................................... 58
Caller ID ...................................................................................................................................... 58
Call Waiting ................................................................................................................................. 59
Call Forwarding ........................................................................................................................... 59
Call History .......................................................................................................................................... 59
Open Call History ........................................................................................................................ 60
Save a Number From Call History .............................................................................................. 60
Prepend a Number From Call History ......................................................................................... 61
Block a Caller .............................................................................................................................. 61
Erase Call History ....................................................................................................................... 61
Change Ringtone Settings .................................................................................................................. 61
Visual Voicemail .................................................................................................................................. 62
Set Up Visual Voicemail .............................................................................................................. 62
Review Visual Voicemail ............................................................................................................. 63
Voicemail (Traditional) ........................................................................................................................ 64
Voicemail Notification .................................................................................................................. 64
Set Up Voicemail ........................................................................................................................ 64
Retrieve Your Voicemail Messages ............................................................................................ 64
Table of Contents iv
Internet Calls ....................................................................................................................................... 65
Add an Internet Calling Account ................................................................................................. 65
Make an Internet Call .................................................................................................................. 65
Wi-Fi Calling ........................................................................................................................................ 66
Set Up and Enable Wi-Fi Calling ................................................................................................ 66
Make a Call Using Wi-Fi Calling ................................................................................................. 67
Turn Off Wi-Fi Calling ................................................................................................................. 67
Your People List .................................................................................................................................. 68
Find People ................................................................................................................................. 69
Set Up Your Profile ............................................................................................................................. 69
Add Entries to the People App ............................................................................................................ 69
Add a New People Entry ............................................................................................................. 70
Get in Touch with a Contact ................................................................................................................ 70
Manage People Entries ....................................................................................................................... 71
Edit a People Entry ..................................................................................................................... 71
Delete an Entry ........................................................................................................................... 71
Delete Multiple Entries ................................................................................................................ 71
Import or Copy Contacts ............................................................................................................. 72
Merge Entries in People ...................................................................................................................... 72
Accept Contact Link Suggestions ............................................................................................... 72
Manually Merge Entries .............................................................................................................. 72
Break the Link ............................................................................................................................. 73
Send Contact Information ................................................................................................................... 73
Contact Groups ................................................................................................................................... 74
Create a Group ........................................................................................................................... 74
Send a Message or Email to a Group ......................................................................................... 74
Edit a Contact Group .................................................................................................................. 75
Manage Your Contact Groups .................................................................................................... 75
Back Up and Restore Your Contacts .................................................................................................. 75
Private Contacts .................................................................................................................................. 76
Gmail ................................................................................................................................................... 77
Create a Google Account ............................................................................................................ 77
Sign In to Your Google Account.................................................................................................. 78
Table of Contents v
View Your Gmail Inbox ............................................................................................................... 78
Send a New Gmail Message ...................................................................................................... 80
Reply To or Forward an Email Message .................................................................................... 80
Add a Gmail Account .................................................................................................................. 81
Get Help with Gmail .................................................................................................................... 81
Email ................................................................................................................................................... 81
Add an Email Account ................................................................................................................. 81
Check Your Mail Inbox ................................................................................................................ 82
Organize Your Inbox ................................................................................................................... 82
Send an Email Message ............................................................................................................. 83
Read and Reply to an Email Message ....................................................................................... 83
Save an Image in an Email Message ......................................................................................... 84
Save an Email Message in Tasks ............................................................................................... 84
Manage Email Messages ............................................................................................................ 84
Search Email Messages ............................................................................................................. 85
Work with Exchange ActiveSync Email ...................................................................................... 86
Delete an Email Account ............................................................................................................. 87
Use Smart Sync .......................................................................................................................... 87
Change the Email Account Settings ........................................................................................... 87
Text Messaging and MMS .................................................................................................................. 89
Send a Text Message (SMS) ...................................................................................................... 89
Send a Multimedia Message (MMS) ........................................................................................... 90
Send a Group Message .............................................................................................................. 91
Save and Resume Composing a Draft Message........................................................................ 91
Read and Reply to a Message.................................................................................................... 92
Receive Text Messages From Contacts Using an iPhone ......................................................... 93
View and Save an Attachment from a Multimedia Message ...................................................... 93
Help Protect Your Messages ...................................................................................................... 94
Block Unwanted Messages ......................................................................................................... 95
Delete Messages and Conversations ......................................................................................... 95
Back Up and Restore Your Text Messages ................................................................................ 95
Text and Multimedia Message Options ...................................................................................... 96
Social Networking Accounts ............................................................................................................... 99
Facebook .................................................................................................................................... 99
Twitter ......................................................................................................................................... 99
Table of Contents vi
Google+ ...................................................................................................................................... 99
YouTube ...................................................................................................................................... 99
Get Apps ........................................................................................................................................... 102
Get Apps from Google Play ...................................................................................................... 102
Sprint Zone................................................................................................................................ 103
Download Apps from the Web .................................................................................................. 103
Uninstall an App ........................................................................................................................ 104
Navigation ......................................................................................................................................... 104
HTC Car .................................................................................................................................... 104
Google Maps ............................................................................................................................. 106
Scout ......................................................................................................................................... 108
Music ................................................................................................................................................. 109
Listen to Music .......................................................................................................................... 109
Turn the HTC BoomSound Profile On or Off ............................................................................ 110
Create and Work with Playlists ................................................................................................. 111
Add a Song to the Queue ......................................................................................................... 112
Update Album Covers and Artist Photos .................................................................................. 112
Set a Song as a Ringtone ......................................................................................................... 112
Search for Lyrics, Music Videos, and More .............................................................................. 113
Google Play Music .................................................................................................................... 114
Sprint Music Plus ...................................................................................................................... 114
Google Play Movies & TV ................................................................................................................. 115
Connect to Your Home Entertainment System ................................................................................. 115
About HTC Media Link HD ........................................................................................................ 115
Share Media on DLNA Devices ................................................................................................ 116
HTC Connect ............................................................................................................................ 116
Kid Mode ........................................................................................................................................... 117
Data Services General Information – Sprint Spark LTE and 3G Networks ...................................... 118
Sprint Spark LTE ....................................................................................................................... 118
Data Connection Status and Indicators .................................................................................... 118
Launch a Web Connection ........................................................................................................ 119
Turn the Data Connection On or Off ......................................................................................... 119
Schedule When to Turn Data Connection Off .......................................................................... 119
Table of Contents vii
Manage Your Data Usage ........................................................................................................ 120
Wi-Fi .................................................................................................................................................. 121
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 121
Prevent Notifications from Unsecured Wi-Fi Networks ............................................................. 121
Connect to a Wi‑Fi Network via WPS ...................................................................................... 122
Disconnect from a Wireless Network ........................................................................................ 122
Virtual Private Networks (VPN) ......................................................................................................... 122
Add a VPN Connection ............................................................................................................. 123
Connect to a VPN ..................................................................................................................... 123
Disconnect From a VPN ........................................................................................................... 123
Search for Information ...................................................................................................................... 123
Perform Searches on the Web and Your Phone ...................................................................... 123
Search the Web with Your Voice .............................................................................................. 124
Set Search Options ................................................................................................................... 124
Get Instant Information with Google Now ................................................................................. 124
Browse the Web ................................................................................................................................ 126
Open the Browser ..................................................................................................................... 126
Use Browser Tabs .................................................................................................................... 127
Save Web Content For Later .................................................................................................... 128
Add and Manage Your Bookmarks ........................................................................................... 128
Browsing History ....................................................................................................................... 129
Private Browsing ....................................................................................................................... 129
Set Browser Options ................................................................................................................. 129
Use Google Chrome to Browse the Web .................................................................................. 130
Mobile Hotspot .................................................................................................................................. 130
Share Internet Connection via USB Tethering .................................................................................. 130
Get Started with the Camera ............................................................................................................ 132
Take a Photo ............................................................................................................................. 134
Capture Better Photos .............................................................................................................. 135
Record a Video ......................................................................................................................... 136
Take Continuous Camera Shots ............................................................................................... 136
Use Zoe Camera ....................................................................................................................... 137
Take a Selfie ............................................................................................................................. 137
Improve Portrait Shots .............................................................................................................. 138
Table of Contents viii
Take a Panoramic Photo .......................................................................................................... 138
Use Dual Capture Mode ........................................................................................................... 138
Use HDR ................................................................................................................................... 139
Record Slow Motion Videos ...................................................................................................... 139
Manually Adjusting Camera Settings ........................................................................................ 140
Save Your Settings as a Camera Mode ................................................................................... 140
Change Camera and Video Settings ........................................................................................ 141
Access Photos and Videos ............................................................................................................... 141
View Photos and Videos Organized by Time ........................................................................... 141
View Photos and Videos by Album ........................................................................................... 142
View Photos by Location ........................................................................................................... 143
Find Matching Photos ............................................................................................................... 144
Edit Your Photos ....................................................................................................................... 145
Create an Animated Gif ............................................................................................................ 146
Create an Action Sequence Shot ............................................................................................. 146
Edit a Group Shot ..................................................................................................................... 147
Remove Unwanted Objects in a Photo ..................................................................................... 147
Watch and Trim Videos ............................................................................................................. 148
Change the Video Playback Speed .......................................................................................... 149
Create a Zoe in Gallery ............................................................................................................. 149
Calendar ............................................................................................................................................ 151
View the Calendar ..................................................................................................................... 151
Schedule or Edit an Event ........................................................................................................ 152
Choose Which Calendar to Show ............................................................................................. 152
Share an Event (vCalendar) ..................................................................................................... 153
Accept or Decline a Meeting Invitation ..................................................................................... 153
Dismiss or Snooze Reminders.................................................................................................. 153
Calculator .......................................................................................................................................... 154
Clock & Alarm ................................................................................................................................... 154
Set the Date and Time Manually............................................................................................... 154
Set an Alarm ............................................................................................................................. 155
Check the Weather ........................................................................................................................... 155
Scribble ............................................................................................................................................. 155
Compose a Note ....................................................................................................................... 155
Table of Contents ix
Create a Note for a Photo Blog ................................................................................................. 157
Group Notes Into a Notebook ................................................................................................... 158
Publish and Share a Note ......................................................................................................... 158
Online Storage .................................................................................................................................. 158
Google Drive ............................................................................................................................. 159
Dropbox ..................................................................................................................................... 162
Tasks ................................................................................................................................................. 163
Create a Task............................................................................................................................ 163
Manage Tasks .......................................................................................................................... 163
Manage Task Lists .................................................................................................................... 164
Voice Recorder ................................................................................................................................. 164
Record Your Voice .................................................................................................................... 164
HTC Sync Manager........................................................................................................................... 165
Install HTC Sync Manager on a Windows Computer ............................................................... 166
Transfer iPhone Content to Your HTC Phone .......................................................................... 166
Get Help .................................................................................................................................... 166
File Manager ..................................................................................................................................... 167
Switch Between Storage Types ................................................................................................ 167
Search for Files ......................................................................................................................... 167
Organize Your Files .................................................................................................................. 167
Bluetooth and NFC............................................................................................................................ 168
Connect a Bluetooth Headset or Car Kit ................................................................................... 168
Reconnect a Headset or Car Kit ............................................................................................... 169
Disconnect From a Bluetooth Device ....................................................................................... 169
Send Information Using Bluetooth ............................................................................................ 169
Where Sent Information is Saved ............................................................................................. 170
Receive Files Using Bluetooth .................................................................................................. 171
Use Bluetooth FTP Server ........................................................................................................ 172
Share Content with NFC ........................................................................................................... 172
microSD Card .................................................................................................................................... 173
Insert the microSD Card ........................................................................................................... 174
Remove the microSD Card ....................................................................................................... 174
Check the microSD Card Memory ............................................................................................ 175
Erase the microSD Card ........................................................................................................... 175
Unmount the microSD Card ...................................................................................................... 176
Table of Contents x
HTC Dot View ................................................................................................................................... 176
Change the HTC Dot View Wallpaper ...................................................................................... 176
Select Which Notifications to Display ....................................................................................... 177
Update Your Phone........................................................................................................................... 177
Prepare for a Phone Update ..................................................................................................... 177
Update the Operating System................................................................................................... 178
Update Your Profile ................................................................................................................... 179
Update Your PRL ...................................................................................................................... 179
HTC Guide ........................................................................................................................................ 179
Activate Sprint Worldwide Service on Your Account ........................................................................ 180
Your Phone’s SIM Card for International GSM Roaming ................................................................. 180
Enable Global Roaming Mode .......................................................................................................... 181
Make and Receive Worldwide Calls ................................................................................................. 181
Sprint International Voicemail Service .............................................................................................. 182
Set Up Your Voicemail Access Number for International Use .................................................. 182
Access Your Voicemail Internationally ...................................................................................... 182
International Voicemail Troubleshooting ................................................................................... 183
International Data Roaming .............................................................................................................. 183
Get Started With Sprint Worldwide Data Services.................................................................... 183
Access Email and Data Services on GSM/UMTS Networks .................................................... 183
Access Email and Data Services Internationally on CDMA Networks ...................................... 184
International Roaming Status Messages .......................................................................................... 184
Contact Sprint for Assistance with International Service .................................................................. 186
Wireless & Networks Settings ........................................................................................................... 188
Airplane Mode ........................................................................................................................... 188
Wi-Fi Settings ............................................................................................................................ 188
Wi-Fi Calling Settings ................................................................................................................ 188
Bluetooth Settings ..................................................................................................................... 188
Mobile Data Settings ................................................................................................................. 189
Media Output Settings .............................................................................................................. 189
More Wireless & Network Settings ........................................................................................... 189
Personalize Settings ......................................................................................................................... 189
Customize the Home and Lock Screen Settings ...................................................................... 189
Table of Contents xi
Ringtone .................................................................................................................................... 190
Notification Sound ..................................................................................................................... 190
Alarm ......................................................................................................................................... 190
Accounts & Sync ............................................................................................................................... 190
Add Your Social Networks, Email Accounts, and More ............................................................ 190
Add an Exchange ActiveSync Account ..................................................................................... 191
Add Email Accounts .................................................................................................................. 191
Add One or More Google Accounts .......................................................................................... 191
Manage Your Online Accounts ................................................................................................. 192
Location Settings ............................................................................................................................... 192
Location Setting ........................................................................................................................ 192
Google’s Location Reporting ..................................................................................................... 193
Security Settings ............................................................................................................................... 193
Screen Lock Settings ................................................................................................................ 193
Bypass the Lock Screen ........................................................................................................... 195
Lock Screen and Password Settings ........................................................................................ 195
Allow Installation of Third-Party Programs ................................................................................ 195
Work with Certificates ............................................................................................................... 195
Accessibility Settings......................................................................................................................... 196
Navigate Your Phone with TalkBack ........................................................................................ 197
Backup and Reset ............................................................................................................................. 199
Backup ...................................................................................................................................... 199
Reset Your Phone ..................................................................................................................... 201
Get Content From Another Phone .................................................................................................... 203
Display & Gestures Settings ............................................................................................................. 203
Auto-rotate Screen .................................................................................................................... 203
Font Style .................................................................................................................................. 203
Font Size ................................................................................................................................... 203
Brightness ................................................................................................................................. 203
Screen Timeout (Sleep) ............................................................................................................ 204
Daydream .................................................................................................................................. 204
Flash Notifications ..................................................................................................................... 204
App Notifications ....................................................................................................................... 204
Media Gesture .......................................................................................................................... 205
Motion Launch Gestures ........................................................................................................... 205
Table of Contents xii
Calibrate the Screen ................................................................................................................. 205
HTC BoomSound Setting .................................................................................................................. 205
Sound Settings .................................................................................................................................. 205
General Sound Settings - Sound Profile and Vibrate ............................................................... 205
General Sound Settings - Volumes .......................................................................................... 206
Do Not Disturb Mode ................................................................................................................ 206
Incoming Calls - Ringtone ......................................................................................................... 207
Incoming Calls - Other Options ................................................................................................. 208
Notifications and Alarms ........................................................................................................... 208
System Sound Settings ............................................................................................................. 208
Call Settings ...................................................................................................................................... 208
Voicemail Settings .................................................................................................................... 209
Hearing Aids.............................................................................................................................. 209
CDMA Call Settings .................................................................................................................. 209
Internet Call Settings ................................................................................................................. 210
Other Call Settings .................................................................................................................... 210
Apps Settings .................................................................................................................................... 210
Uninstall Third-party Apps ......................................................................................................... 211
Clear Application Cache and Data ............................................................................................ 211
Storage Settings ................................................................................................................................ 211
Types of Storage ....................................................................................................................... 211
Copy Files To or From Your Phone .......................................................................................... 212
Make More Storage Space ....................................................................................................... 212
Encrypt Data on Your Phone .................................................................................................... 213
Power Settings .................................................................................................................................. 213
Optimize Battery Life with Power Saver Mode ......................................................................... 213
Use Extreme Power Saving Mode ............................................................................................ 214
Check Battery Usage ................................................................................................................ 214
Check Battery History ............................................................................................................... 214
Display the Battery Percentage ................................................................................................ 214
Battery Saving Tips ................................................................................................................... 215
Language & Keyboard Settings ........................................................................................................ 217
Change the Phone Language ................................................................................................... 217
Spell Checker ............................................................................................................................ 217
Keyboard and Input Methods - Google Voice Typing ............................................................... 217
Table of Contents xiii
Keyboard and Input Methods - HTC Sense Input ..................................................................... 217
Keyboard and Input Methods - Swype ...................................................................................... 218
Speech Settings ........................................................................................................................ 218
Date & Time Settings ........................................................................................................................ 218
Printing .............................................................................................................................................. 219
Activate This Device.......................................................................................................................... 219
System Updates ................................................................................................................................ 219
About Your Phone ............................................................................................................................. 220
Index .......................................................................................................................................................... 223
Table of Contents xiv

Important Information

Radio Frequency Exposure Operating Instructions

This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.

Important Note on Recoverable Data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Important Information xv

Get Started

This section gives you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

The following illustrations outline your phone’s primary external features, keys, and buttons.
Front Panel
Get Started 1
Back Panel

Charge Your Phone

Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You must fully charge the battery to begin setting up your phone.
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your phone.
Get Started 2
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours.
Note: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Note: As a safety precaution, the battery may stop charging to avoid overheating. Note: When you’re using the Internet and charging the battery, your phone may become warmer. This is
normal.
Note: To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time and start the setup application, you should see
a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power Button while the phone is being activated. Pressing the Power Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Get Started 3

Complete the Setup Application

Walk through the on-device setup to choose your phone language, Internet connection, select how you want to set up your new phone, and more.
1. Touch START to begin. Touch NEXT or SKIP to skip any of the screens.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Hands Free Activation. See Activate Your Phone.  Connect to Wi-Fi. Connect to a Wi-Fi® network. For more information, see Wi-Fi.  Got Google? Sign in to your Google™ Account. If you don’t have a Google Account, see
Create a Google Account.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play™ Store or chat in Google+™ Hangouts™, you must link your phone to a Google Account.
Fast and easy setup. Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer. Your phone shows you the URL of the HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone. To find out more about HTC Get Started and HTC Account, see the Help and FAQ on the HTC Get Started site:
start.htcsense.com.
Transfer or restore. If you want to transfer content from an old phone to your new HTC
phone, choose Get content from old phone and touch NEXT. See Transfer Content to Your
New Phone.
Or if you want to restore your apps and settings from a backup you’ve created in your online storage, select Restore from HTC Backup, and touch NEXT. See Restore Your Backup
From Your Online Storage to Your New Phone.
Accounts & sync. Set up your email and social network accounts including Google,
Microsoft® Exchange ActiveSync®, Mail, HTC Account, Facebook, LinkedIn®, Outlook.com, Twitter, and Instagram. For more information, see Accounts & Sync.
Personalize & Secure. Give your new phone a name or set up a screen lock to help secure
your phone.
HTC Backup. This screen shows apps, social accounts, contacts, and more that you’ve
backed up to your online storage. For more information, see Backup.
Tell HTC & location services. Choose whether to allow HTC to collect anonymous data in
the background about how you use your phone. Scroll down the screen to view and enable
Get Started 4
location services. For more information, see Location Setting and Google’s Location
Reporting.
3. Touch FINISH.
Note: Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > . (If your screen is locked, press the Power Button to turn on the display and then drag up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Transfer Content to Your New Phone

You can easily transfer content, contacts, messages, calendar events, music, photos, videos, and more from other phones or your computer to your new phone using the HTC Transfer Tool, Bluetooth®, or direct USB connection.

Transfer Content from an Android Phone

On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your content to your
new HTC phone. The types of locally stored content on your old phone that the tool can transfer include contacts, messages, calendar events, Web bookmarks, music, photos, and videos. Some settings can also be transferred.
Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone. Note: If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth transfer.
For details, see Transfer Content From Your Old Phone Using Bluetooth.
1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT.
Get Started 5
-or-
With two fingers, swipe down from the status bar, and then touch > Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. Touch Full transfer, and then touch NEXT.
4. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on your new phone before you continue.
Note: If the PIN code doesn’t appear, this may mean that your old phone is unable to connect to your new phone. If this happens, touch Try another transfer method on your new phone to use Bluetooth for transferring contacts from your old phone.
6. On your old phone, choose the types of content you want to transfer, and then touch Start or Transfer.
7. Wait for the transfer to finish.
8. Touch Done on both phones.

Transfer Content from an iPhone

If you have an iPhone®, it’s fast and easy to transfer your contacts, messages, and other content when you use HTC Sync Manager. For details, see Transfer iPhone Content to Your HTC Phone.
Get Started 6
If you only need to migrate your contacts, you can also use Bluetooth transfer. For details, see Transfer
Content From Your Old Phone Using Bluetooth.

Transfer Content From Your Old Phone Using Bluetooth

Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.1 (or earlier version), or other types of phones.
Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone.
Tip: Use HTC Sync Manager to transfer more types of content from an iPhone. For details, see Transfer
iPhone Content to Your HTC Phone.
1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT.
-or-
With two fingers, swipe down from the status bar, and then touch > Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you chose to transfer from an Android phone, touch Quick transfer.
3. On your old phone, turn Bluetooth on and set it to discoverable mode.
4. Follow the onscreen instructions on your old and new phones to pair them and start the data transfer.

Transfer Content Between Your Phone and Computer

There are two ways you can transfer content to or from your computer.
● Connect your phone to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them.
● Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync
Manager.
Tired of keeping copies of your media in several places? Use online storage services to put your media in one place so you can manage them anywhere — on your computer, phone, and other mobile devices.
Go to Settings, and then touch Accounts & sync > to check first what online storage accounts are available on your phone. Sign in to the one you want to use and then use the Gallery app to access media in your online storage.
Get Started 7

Ways of Transferring Contacts and Other Content into Your Phone

There are different ways you can individually add contacts and other content to your new HTC phone.
● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, playlists, and
more between your phone and a computer running a Windows® or Mac OS® operating system. You can also use it to transfer iTunes® backup that contains contacts, messages, and other content from an iPhone to your computer, and then to your HTC phone. For details, see HTC
Sync Manager.
● Google Account. Google contacts are imported to your phone after you sign in to your Google
Account. You can also create more Google contacts right from your phone.
● Social network accounts. Log in to your favorite social networks to sync contact information
from them.
● Microsoft Exchange ActiveSync. Your phone syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them
on your online accounts.

Restore Your Backup From Your Online Storage to Your New Phone

If you used HTC Backup before, you can restore your backup to your new HTC phone when you turn the phone on for the first time or after a factory reset.
Important: Depending on the amount of content, restoring your backup to your phone through your data connection may use a lot of time and data. Using a Wi-Fi connection is recommended.
1. When you're asked whether you have a Google Account, sign in to your account.
2. Use your mobile data or Wi-Fi connection to connect your phone to the Internet. If you used your Google login credentials as your HTC Account and your backup is in Google
Drive™, touch Sign in with Google. If not, touch Remind me later, go to the Transfer or restore screen, and select Restore from
HTC Backup.
3. Follow the onscreen instructions to restore your backup and to continue setting up your phone.
4. Slide open the Notifications panel to check if there's any notification to finish setting up your phone.
Your free apps that you’ve previously downloaded from Google Play will be restored in the background, and you can track the progress via a notification in the status bar. To restore paid apps, you need to download and install them from Google Play.
Get Started 8
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using your phone while apps are being restored.

Your Home Screen

After you’ve turned on and set up your phone, you’ll see HTC BlinkFeed™.
● Customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite
news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen.
● Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more so
they’re just a touch away. And if you need more room for your stuff, you can add more widget panels. For details, see Customize the Home Screen.
● You can change the apps on the launch bar at the bottom of the Home screen. See Customize
the Launch Bar.
Tip: While you’re in another screen or app, touch to return to the last Home screen you visited.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

You will need to create passwords to help protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint or call Sprint Customer Service at 1-888-211-4727.
Get Started 9

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
1. Touch > . (If your screen is locked, press the Power Button to turn on the display and then drag up to unlock the screen.)
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your Sprint service plan or get answers to
other questions.

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Touch > , and then touch .
Get Started 10
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
■ Touch > , and then touch .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Get Started 11

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone.

Your Phone’s Layout

The illustrations below outline your phone’s basic layout.
● Dual Speakers let you hear sounds when you’re playing music, watching videos, and listening to
different ringers and sounds on your phone. The top speaker is also the earpiece that lets you hear the caller and automated prompts.
● Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 12
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
● Touchscreen lets you view and control all the features of your phone.
● Volume Button allows you to adjust the ringer or media volume or adjust the voice volume
during a call.
● microSD Card Tray with Eject Hole allows installation of a microSD™ card for additional
storage. The microSD card is sold separately. See microSD Card.
● Proximity Sensor turns off the screen automatically when you place the phone near your face.
Important: If you want to use a case protector, please don’t cover and block the proximity sensor. Purchase a screen protector designed for your phone.
● Front Camera lets you take photos and videos or start a video call.
● Power Button lets you turn the phone on or off, turn the screen on or off, restart the phone, or
switch your phone to airplane mode.
● Front Indicator Light (LED) shows your phone’s status or pending notifications at a glance.
● Nano SIM Card Tray with Eject Hole holds the preinstalled Sprint 4G LTE™ nano SIM card.
See Your Phone’s SIM Card for International GSM Roaming.
● Camera lets you take photos and videos.
Phone Basics 13
● Microphone transmits your voice for phone calls or records your voice or ambient sounds for
voice recordings and videos.
● Flash gives additional lighting when taking photos and videos.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off, or how to restart the phone.
Turn Your Phone On
■ Press and hold the Power Button ( ) at the top of the phone.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application.
Turn Your Phone Off
1. Press and hold the Power Button to open the Power options menu.
Note: When the screen is locked and you press the Power Button it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold the Power Button to turn the phone off. See Turn Your Screen On and Off for details.
2. Touch Power off to turn the phone off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory.
Make sure to save your work before restarting the phone.
1. Press and hold the Power Button for about two seconds.
2. On the Power options menu, touch Restart.
3. In the Restart phone confirmation box, touch RESTART.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power Button for about 12 seconds to restart the phone.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To turn the screen off, quickly press the Power Button. Pressing the Power Button again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Phone Basics 14
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout (Sleep).
Turn the Screen On and Unlock It
Below are steps for how to unlock your phone’s screen.
● Press the Power Button to turn the screen on.
● Use Motion Launch™ to wake up and unlock your phone directly to an app or screen. See Wake
Up Phone Using Motion Launch.

Your Phone’s Lock Screen

Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcuts to your favorite applications.

Unlock the Screen

Unlock the screen to receive an incoming call or to access your phone.
1. When the screen is off, press the Power Button to show the lock screen.
2. You can either: Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe left to go
to the Home widget panel.
You can also press and hold the lock icon ( ), and then drag it up, right, or left.
Flick a shortcut icon up to directly launch the app.
If you have set up a screen lock, you’ll be asked to provide your credentials before your phone unlocks. See Screen Lock Settings.
Tip: If you’ve set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen. Just drag or up.
Phone Basics 15

Customize the Lock Screen

You can customize the lock screen.
Change the Lock Screen Wallpaper
Use the home wallpaper, or use any photo you’ve taken with the camera as the lock screen wallpaper.
1. With two fingers, swipe down from the status bar, and then touch > Personalize.
2. Touch Lock screen wallpaper.
3. In the pop-up menu, touch Use home screen wallpaper or touch Use custom wallpaper to select a photo from Gallery.
Add a Widget on the Lock Screen
Choose from our selection of lock screen widgets.
Note: Before you can add a widget on the lock screen, you must select the Enable lock screen widgets option in Settings > Security.
1. On the lock screen, pull from the right edge of the touchscreen until you see a icon.
2. Touch .
3. Touch a widget that you want to add to the lock screen.
Move or Delete a Lock Screen Widget
1. On the lock screen, pull from the right edge of the touchscreen until you see the widget you want to move or delete.
2. Touch and hold the widget, and then drag it left or right to the position that you want.
3. Touch and hold the widget, and then drag it to to remove it.
Change Lock Screen Shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out how, see Customize the Launch Bar.

Notification Widget

On the lock screen, you can see notifications such as missed calls, text messages, calendar events, and more.
1. Drag down from the clock to expand the widget.
2. If there is more than one missed call, text, or email, touch to view the next notification.
3. Touch a notification to go directly to its app.
Phone Basics 16
You can change which notifications appear on the widget in Security settings. See Security Settings.

Disable the Lock Screen

You can disable the lock screen so you don’t have to unlock your phone every time you wake it up.
1. With two fingers, swipe down from the status bar, and then touch > Security.
2. Touch Screen lock > No lock screen.
To enable the lock screen again, touch > Settings > Security > Screen lock > Lock screen.

Onscreen Navigation Buttons

Your phone has onscreen navigation buttons at the bottom of the screen which rotate when you change the orientation. The onscreen navigation buttons do not show up when the screen is off.
● Touch to go to the previous screen.
● Touch to go to the Home screen.
● Touch to show thumbnails of the most recently used apps.
Tip: Swipe up from any of the navigation buttons to access Google Search.

Wake Up Phone Using Motion Launch

When the phone is in Sleep mode (screen is off), use Motion Launch to wake up and unlock your phone directly to a screen or app. Motion Launch is a combination of a motion gesture, which is to lift the phone, followed by a finger gesture.
If you've set up a screen lock, you'll be asked to provide your credentials first before your phone unlocks to the relevant app or screen.
Wake Up the Phone
1. Lift the phone in portrait orientation.
Phone Basics 17
2. Immediately double-tap the screen.
Make sure you're not touching the screen when the phone vibrates.
Wake Up and Unlock the Screen
1. Lift the phone in portrait orientation.
2. Swipe up the screen right away. You need to start swiping from the bottom half of the screen.
Make sure you're not touching the screen when the phone vibrates.
Wake the Phone Directly to HTC BlinkFeed
1. Lift the phone in portrait orientation.
Phone Basics 18
2. Swipe right across the screen right away.
Make sure you're not touching the screen when the phone vibrates.
Wake the Phone Directly to the Home Widget Panel
1. Lift the phone in portrait orientation.
2. Swipe left across the screen right away.
Make sure you're not touching the screen when the phone vibrates.
Wake the Phone Directly to Camera
1. Lift the phone in landscape orientation.
Phone Basics 19
2. Press the Volume up or Volume down button right away.
3. Release the Volume button when the phone vibrates.

Make a Call with Quick Call

When the screen is off and your phone is in sleep mode, easily make a call by just swiping and using voice commands.
Note: Make sure Motion Launch gestures and Quick call are turned on in Settings > Display & gestures > Motion Launch gestures.
Note: If you've set a screen lock with credentials, you'll be asked to provide your credentials first before
you can make the call.
1. Lift the phone in portrait orientation.
2. Swipe down the screen right away. You need to start swiping from the upper half of the screen.
3. When you see the microphone icon on the screen, hold the phone close to your mouth, and then say "Call" and the contact name. For example, say "Call Alison".
4. You can then do one of the following: If there are several contacts with the same name, say the full name of the contact you want to
call.
Phone Basics 20
If a contact has several phone numbers, you'll see the following:
Just say the item number of the one you want to call. For example, say "2" to call the second one. Or say the full name and type of phone number as shown on the screen. For example, say "Alison Pritts Mobile".
5. If you're asked to confirm, say "Yes" or "No". To cancel the call, say "Cancel".
Bypass the Screen Lock for Quick Call
If you've set a screen lock with credentials, you can set your phone to skip the security screen so you can immediately place calls with Quick call.
1. With two fingers, swipe down from the status bar to open Quick Settings, and then touch > Display & gestures.
2. Touch Motion Launch gestures.
3. Select the Bypass Security screen option.

Turn Motion Launch On or Off

Motion Launch is on by default. You can turn it off in Settings.
1. With two fingers, swipe down from the status bar to open Quick Settings, and then touch > Display & gestures.
2. Touch Motion Launch gestures.
3. Clear the Motion Launch gestures option to turn it off, or select it to turn it back on.

Motion Launch Troubleshooting

In Settings > Display & gestures, touch Motion Launch gestures and make sure this feature is turned on. If Motion Launch is already on but your phone is not responding to your gestures, see the possible causes below.
● There was no motion gesture before the finger gesture. Make sure to lift the phone first before
doing the finger gesture.
● Length of swiping was too short. Swipe a longer distance across your screen.
● When swiping up to unlock the screen, you didn't swipe from the bottom half of the screen.
● You may have covered the proximity sensor while holding the phone.
Phone Basics 21
● The duration of swiping may be too long. Release your finger when the phone vibrates.

Touchscreen Navigation

Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Navigate Your Phone with TalkBack.
Touch
Touch the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
After you’ve scrolled down a long list or screen (in Settings and apps such as Mail and People), touch the status bar to jump straight to the top of your screen.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Phone Basics 22
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Drag
To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Phone Basics 23
Press and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
Zoom In or Out
In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text.
Phone Basics 24
Slide two fingers together to zoom out of the picture or text.
Two-finger Swipe
Swipe down from the status bar using two fingers to access Quick Settings.
Three-finger Gesture
● Swipe up using three fingers to share content such as photos, videos, and music from your
phone. You can also share streaming media from apps such as YouTube™.
Phone Basics 25
● Swipe down to disconnect from the device.
Note: Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps.
Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see
Navigate Your Phone with TalkBack.
Three-finger Touch
While using the HTC Car app, touch the screen with three fingers to activate the voice command mode.

Motion Gestures

Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more.
Phone Basics 26
Flip to Mute
When a call comes in, you can turn your phone over to mute it.
In Settings, touch Sound > Flip to mute to set your phone to:
● Mute once. Mute only once after you flipped the phone. The phone will ring again when there are
subsequent incoming calls.
● Mute always. After flipping the phone to mute a call, keep it always muted for all incoming calls.
Pick Up to Lower Volume
In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume.
You can turn this feature on or off.
■ With two fingers, swipe down from the status bar, touch > Sound, and then select or clear Quiet ring on pickup.
Set Volume to Automatically Increase While in Your Pocket or Bag
You can set your phone to recognize when it’s in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
Phone Basics 27
You can turn this feature on or off.
■ With two fingers, swipe down from the status bar, touch > Sound, and then select or clear Pocket mode.
Rotate Your Phone for a Better View
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details.
To turn this feature off:
■ With two fingers, swipe down from the status bar, touch > Display & gestures, and then clear the Auto rotate screen option.
Note: The TalkBack accessibility feature works best if you turn off auto-rotate. For details, see Navigate
Your Phone with TalkBack.

Working with Phone Apps and Settings

Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours.
Phone Basics 28

Open an App

There are several options for opening an app from the Home screen.
● Touch an app on the launch bar at the bottom of the Home screen.
● Touch to go to the Apps screen, and then touch the app you want to use.
● On the Apps screen, touch , and then enter the name of the app you’re looking for.
Open an App or Folder from the Lock Screen
■ On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or folder.
If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens the app or folder.
Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar.
Switch Between Recently Opened Apps
When you’re multitasking and using different apps on your phone, you can easily switch between the apps you’ve recently opened.
■ Touch to see recently-opened apps.
To switch back to an app, just touch it.  To remove an app from the list, drag it up.
Phone Basics 29
To clear the recent apps list, touch .
Refresh Content
In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.
1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen.
2. Pull down the screen with your finger, and then release to refresh.
Phone Basics 30
Arrange Apps on the Apps Screen
Personalize the Apps screen to your liking. You can rearrange the apps and change the layout.
1. From HTC BlinkFeed or any widget panel, touch .
2. Touch and then choose how to arrange apps, such as alphabetically. If you want to group apps into folders or rearrange them, select Custom.
Move Apps and Folders
1. On the Apps screen, touch > Custom.
2. Touch > Rearrange apps.
3. Touch and hold an app or folder, and then do one of the following: Drag the app to another position on the same page. Wait until you see the occupying icon
move away before releasing your finger.
Drag the app to the or arrow to move it to another page.
4. When you’re done moving apps and folders, touch .
Group Apps into Folders
1. On the Apps screen, touch > Custom.
2. Touch > Rearrange apps.
3. Touch and hold an app, and then drag it over to another app to automatically create a folder.
4. To add more apps, drag each app over to the folder.
5. To name the folder, open the folder, touch its title bar, and then enter a folder name.
6. When you’re done grouping apps and folders, touch .
Remove Apps from a Folder
1. On the Apps screen, touch > Custom.
2. Touch > Rearrange apps.
3. Touch the folder to open it.
4. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger.
5. When you’re done removing apps, touch .
Phone Basics 31
Hide or Show Apps on the Apps Screen
1. On the Apps screen, touch > Hide/Unhide apps.
2. Select the apps you want to hide, or clear their check boxes to unhide them.
3. Touch DONE.

Get to Know Your Settings

Change the ringtone, set up a Wi‑Fi connection, add your accounts, and more in Settings.
1. Open Settings either from the Quick Settings panel or Apps screen.
With two fingers, swipe down from the status bar to open Quick Settings, and then touch .
From the Home screen, touch to switch to the Apps screen, and then touch Settings.
2. Here are some of the basic settings you can change: Touch the ON/OFF switch next to an item such as Wi-Fi to turn it on or off. Touch the item
itself to configure its settings.
Touch Sound to set a ringtone, choose a sound profile, and configure incoming call sound
settings.
Touch Personalize to change the wallpaper, add widgets and shortcuts to the widget panel,
and more.
Touch Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
Touch Security to help secure your phone, for example with a screen lock.
For more information, see Settings.

Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
Phone Basics 32
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. To turn a setting on or off, just touch its tile.
3. To change the options for a setting, touch and hold its tile. Or touch .
Tip: You can also touch to switch to Quick Settings from the Notifications panel.
Customize Quick Settings
Aside from the default tiles, there are several other tiles available in Quick Settings.
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. Touch and do one of the following:
In the Quick Settings list, touch and hold next to the item you want to move and drag it to
rearrange the list.
Under Hidden items, touch and hold and drag it up to make it available in Quick Settings.
Note: There is a limit to the number of tiles that can be shown in Quick Settings. You may need to remove an existing item to make space for another one. To remove an item, drag it below Hidden items.

HTC BlinkFeed - Your Dynamic Home Screen

Stay in touch with friends or get the latest about your interests right on HTC BlinkFeed. Set up which social networks, news sources, and other information will appear.
Phone Basics 33
● Swipe up or down to browse stories on HTC BlinkFeed.
● Touch a tile to view more details or to comment on a post or status update.
● While viewing a news article, swipe left or right to see more stories.
● While in HTC BlinkFeed, you can touch either or , or touch the status bar to scroll to the
top.
● Scroll to the top and pull down on the screen to manually refresh the stream.
● Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom
topics to display.
Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen.

Turn HTC BlinkFeed On or Off

You can turn HTC BlinkFeed on or off.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Slide two fingers together, and then touch .
3. While HTC BlinkFeed is selected, touch REMOVE.
4. To add it back, swipe right, and then touch the button that has BLINKFEED.
Phone Basics 34

Add Content to HTC BlinkFeed

Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources, categories, editions, and apps.
Select Feeds
Discover stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news channels or websites.
1. Touch or swipe right to go to HTC BlinkFeed
2. Swipe right to open the slideout menu.
3. Touch > Add content.
4. Choose a category. Or, if it’s your first time to add content on HTC BlinkFeed, touch the Get automatic recommendations from BlinkFeed tile. Sign in to get recommendations.
5. Select one or more feed sources. You can touch a name first to check out a particular feed, and then touch to add it to HTC BlinkFeed.
Show Content From Your Apps and Social Networks
See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed.
Note: You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Touch > Services & Apps.
4. Select the apps and social networks you like.
Search and Add Topics of Interest
You can search for and select topics of interest to display them on HTC BlinkFeed.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Touch Search for content, and then enter the topic you’re looking for.
4. Touch a result, and then touch to add it under Custom topics.
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Subscribe to Multiple Regional Editions
By default, HTC BlinkFeed display feeds and information available for your current location. You can show one or more editions of your choice on HTC BlinkFeed.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Touch > Add content.
4. Touch , and then select a locale or region.
5. Select the feed sources to add.
Subscribe to RSS Feeds
Never miss out on news and updates from your favorite blog or website by adding custom RSS feeds right on HTC BlinkFeed.
1. Open the Internet app and go to the RSS feed URL of the blog or website you want to subscribe to.
2. Touch to add it to HTC BlinkFeed.
3. Enter the feed name and touch Subscribe.

Customize the Highlights Feed

Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources you added. You can also set the Highlights feed to only show items from your favorite news sources, categories, and apps.
Note: You cannot add custom topics and RSS to the Highlights feed.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Touch > Settings > Choose Highlights topics.
4. Select the feed sources you want to appear in Highlights.

Save Articles for Later

You can bookmark articles to your reading list so you can read them later.
■ Do one of the following:
While viewing an article, touch .
Phone Basics 36
On HTC BlinkFeed, touch and hold the tile of the article you want to bookmark, and then
touch Read later.
You’ll find the reading list in the slideout menu.

Post to Your Social Networks

You can easily post a status update from HTC BlinkFeed.
1. Touch or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Touch > Compose, and then choose a social network.
4. Compose your status update and post it on your social network.

Remove Content From HTC BlinkFeed

Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed.
● To remove a tile, touch and hold the tile you want to remove, and then touch Remove.
● To remove a feed source, in the slideout menu, touch > Remove content, select one or more
items, and then touch REMOVE.
● To unsubscribe to a localized edition, in the slideout menu, touch > Remove content. On the
Remove content screen, touch > Remove editions, select one or more items, and then touch
REMOVE.

Customize the Home Screen

Your phone allows you to change the wallpaper, add or remove widget panels, change your main Home screen, and add shortcuts, folders, and widgets at any time.

Change the Wallpaper

Choose from the available wallpapers, or use any photo you’ve taken with the camera.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, touch Home screen wallpaper.
3. Choose from where you want to select a wallpaper.
To use a wallpaper stored on your phone, touch HTC wallpapers or Live wallpapers.  To use a photo you captured with the camera, touch Gallery, choose and crop a photo, and
then touch DONE.
Touch Computer photos to use the HTC Get Started service to choose a photo from your
computer.
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Touch ID wallpapers to select a wallpaper from a downloaded Sprint ID pack.  Touch Photos to select a wallpaper from photos stored in Google Photos app.

Customize the Launch Bar

The launch bar on your Home screen gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use.
1. Touch and hold the app you want to replace, and then drag it out to .
2. Touch to go to the Apps screen.
3. Touch and hold an app, and then drag it to the empty slot on the launch bar.
Tip: You can also group apps on the launch bar into a folder. Tip: The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar.

Change Your Main Home Screen

Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, touch Manage home screen panels.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
4. Touch SET AS HOME.
5. Touch .
Note: Touching from an app will first return you to the last panel you were in. Just touch again to go to your main Home screen.

Organize Your Widget Panels

Organize your widget panels depending on your need.
Add or Remove a Widget Panel
Note: You won’t be able to add a new widget panel if you’ve already reached the maximum limit.
Phone Basics 38
Note: If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be inserted before HTC BlinkFeed.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, touch Manage home screen panels.
3. To add a new widget panel, swipe until you see the icon, and then touch it.
4. To remove a widget panel, swipe left or right until you see the panel,.and then touch REMOVE.
5. Touch .
Arrange Widget Panels
Note: A widget panel cannot be moved or inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want.
3. Touch .

Work with Widgets and App Shortcuts

Add widgets and app shortcuts to the Home screen.
Add Widgets on Your Home Screen
Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, touch Add apps and widgets.
3. Touch > Widgets.
4. Scroll through the widgets or touch to search for specific widgets. Some widgets are available in different styles and sizes.
5. Touch and hold a widget, and then drag it to a widget panel you want to add it to.
You can also add widgets that allow you to quickly switch on or off certain settings such as Bluetooth and GPS.
Change the Widget Settings
You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen.
Phone Basics 39
● Touch and hold the widget on your Home screen, and then drag it to . You can then customize
the widget settings.
● To resize the widget, touch and hold the widget. If a border appears around the widget, drag the
sides of the border to enlarge or shrink the widget size.
Add Apps and Other Shortcuts on Your Home Screen
Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings, bookmarked Web pages, and more.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, touch Add apps and widgets.
3. Touch > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or touch to search for one.
5. Touch and hold an app or shortcut icon, and then drag it to a widget panel where you want to add it.
Note: To add an app from the Apps screen, touch and hold an app and drag it to a widget panel.
Move or Remove Items on Your Home Screen
1. Touch and hold the widget or app shortcut you want to move or remove.
2. To move the item to another position on the same panel, just drag it to a new area and then release it.
3. To move the item to another Home screen panel, flick left or right to rotate the screen to another widget panel, and then release it.
4. To remove the item, drag it to , and when the item turns red, release it.
Phone Basics 40
Icon
Description
Signal strength (more bars = stronger signal)
No service
Connected to a Wi-Fi network
Sprint Spark™ enhanced LTE network (data service) is available and active
3G (data service) is available and active (icon animates)
Phone’s location feature is on and available for location-based services such as GPS navigation
Phone’s location feature off*
NFC is on
Phone microphone muted
Phone speaker muted
Vibrate mode

Status Bar and Notifications Panel

The status bar and notifications panel make it easy to see your phone’s connection, alert you of new messages, and much more.

Status Bar

The status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view notification alerts, touch and hold the status bar and drag it down.
Status Icons
Phone Basics 41
Icon
Description
Mobile Hotspot is on
New text or multimedia message
New voicemail
New Gmail message
New Microsoft Exchange ActiveSync or POP3/IMAP email message
Upcoming event
Shows current battery charge level (icon shown is fully charged)
Bluetooth on
Connected to Bluetooth device
Airplane mode
Alarm set
Wired microphone headset connected
Wired headset connected
*Important: Turning off a location service means no applications on your phone will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi‑Fi and signal triangulation.
Notification Icons
Phone Basics 42
Icon
Description
Music is playing
Power saver mode is on
General notification (for example, sync error)
Wi-Fi is on and wireless networks are available
Data synchronizing – connected to HTC Sync
More (undisplayed) notifications
Missed call
Call in progress
Uploading data (animated)
Downloading data (animated)
Waiting to upload
Phone connected to computer via USB cable
Downloaded Google Play app installed successfully

Notifications Panel

When you see notification icons, open the Notifications panel to check out details of the notifications that you’ve received. You can also quickly access settings from the Notifications panel.
1. Slide down from the top of the screen to open the notifications panel.
Phone Basics 43
If you have several notifications, scroll down the screen to see them all.
2. On the Notifications panel: You can expand certain notifications to see more information, such as email previews and
calendar events. Spread with your two fingers to expand a notification, or pinch to collapse it.
You’ll see icons in some notifications that allow you to take immediate actions. For example,
when you have a missed call, touch the available icons to return the call or reply with a text message.
Touch the notification icon to open the corresponding app.  To dismiss just one notification in the list, drag it left or right.
3. To close the Notifications panel, slide up from the bottom bar of the panel or touch . You can also touch to dismiss all notifications and close the Notifications panel.

Front Indicator Light (LED)

The Front Indicator Light (LED) provides phone information at a glance. The indicator shows:
Phone Basics 44
● Solid green light when your phone is connected to the power adapter or a computer and the
battery is fully charged.
● Flashing green light when you have a pending notification (for example, a new message or a
missed call) and the display is off or you're on the lock screen.
● Solid orange light when the battery is being charged.
● Flashing orange light when the battery level reaches very low. (Power is below 14%.)
Note: The indicators are listed in order of priority. For example, if your phone is connected to the AC adapter and the battery is charging, the LED will be solid orange and will not switch to a flashing green light even if there is a pending notification.

Capture the Phone Screen

Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing.
■ Press and hold the Power Button and the Volume down button at the same time.
The image is saved in the Screenshots album in Gallery.
Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Slide the Notifications panel open, and touch under the Screenshot notification. If you don’t see ,
touch and hold the screenshot notification and then slide down on the screen.

Enter Text

You can type on your phone using one of the available touchscreen keyboards.

HTC Sense Keyboard

Typing is fast and accurate with the HTC Sense® keyboard.
● Word prediction also saves typing time. As you type, you’ll see word suggestions that you can
choose from. You can even add words, phrases, and shortcuts to the word prediction dictionary. For details, see Enter Text with Word Prediction on the HTC Sense Keyboard.
● You can type words by just speaking. For details, see Enter Text by Speaking on the HTC Sense
Keyboard.
● Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to
another. For details, see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard.
● Just swipe right to access the numeric and symbol keyboard. Or swipe left to switch between
languages.
● The keys have secondary numbers, punctuation symbols, or other characters that you can
quickly insert without having to switch to the numeric and symbol keyboard. For example, just touch and hold a key on the first row to insert a number.
Phone Basics 45
● Choose from a wide selection of emojis.
● Show or hide navigational arrow keys on the keyboard. If you enable the arrow keys in Settings,
they’ll only appear on the portrait keyboard.
And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type.

Enter Text by Typing on the HTC Sense Keyboard

The onscreen keyboard becomes available when you touch a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more.
1. Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
Touch to enter an uppercase letter. Touch twice to turn on caps lock.  Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented
letters. Some keys have multiple characters or accents associated with them.
Swipe right to show number and symbol keys. To return to the main keyboard, swipe left.  On supported apps, turn the phone sideways to show a larger Standard keyboard that lets
you type easily using two thumbs.
Touch to close the onscreen keyboard.
Tips: To open the keyboard settings, touch and hold the comma key until you see above the key. Or go to Settings > Language & keyboard > HTC Sense Input.
Change the HTC Sense Keyboard Layout
You can choose from different keyboard layouts to suit your typing style.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard.
2. Touch HTC Sense Input > Keyboard selection.
3. Touch Keyboard types, and then select the keyboard layout you want to use.
Phone Basics 46
Change the HTC Sense Keyboard Language
If multiple keyboard languages are available on your phone, you can choose which languages to enable in the onscreen keyboard.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard.
2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want.
3. To change the keyboard language, do any of the following:
Swipe left on the onscreen keyboard (not available if you’re using trace keyboard).
Touch the language key (for example, ) until you see the language you want to use.  Touch and hold the language key, and then drag your finger to the keyboard language you
want to use

Enter Text with Word Prediction on the HTC Sense Keyboard

The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type.
To enter a word in predictive mode, do any of the following:
● Touch the space bar to insert the highlighted word in the suggestion list.
● Touch a word from the suggestion list.
● Touch the arrow next to the suggestion list to see more choices.
Tip: If you’ve accidentally chosen a wrong word from the suggestion list, you can always go back and change it by touching the word and selecting another suggestion.
Set a Second Language for Word Prediction
You can set the word prediction to be bilingual. As you type, you’ll get word suggestions in the languages that you’ve selected.
Note: Bilingual prediction is available only when you’re using a Latin-based keyboard.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Keyboard selection > Bilingual prediction, and then choose the language you want.
Phone Basics 47
Add Words and Phrases to the Word Prediction Dictionary
Add frequently-used names, acronyms, and even phrases to the word prediction dictionary to easily find them in the suggestion list.
Type even faster when you create text shortcuts for words and phrases. Instead of typing "Talk to you later", save a few keystrokes by adding the ttyl shortcut. In your message or email, just type "ttyl", and then touch the spacebar to enter the complete phrase.
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Personal dictionary > .
3. Enter a word or phrase, and then enter its text shortcut. Be sure to remember this shortcut, including the uppercase and lowercase letters you’ve typed.
4. Touch OK.
While you're entering text using the Standard keyboard layout, touching an underlined word lets you store it in the dictionary or replace it with a suggested word.
Edit or Delete Words and Phrases in the Word Prediction Dictionary
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input.
2. Touch Personal dictionary.
To edit a word, phrase, or shortcut, touch the item in the list.
To delete items from the dictionary, touch > Delete. Select the words you want to remove,
and then touch DELETE.

Enter Text with the HTC Sense Keyboard Using the Trace Keyboard

Instead of touching the keys on the onscreen keyboard, you can "trace" to type words.
Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input.
1. Touch an area where you want to enter text.
2. Slide your finger from one letter to the next to enter a word.
3. Lift your finger when the word is completed.
If the word that appears after you traced isn't the one you want, you can:
● Touch a word from the suggestion list.
● Touch the arrow next to the suggestion list to see more choices.
Phone Basics 48

Enter Text by Speaking on the HTC Sense Keyboard

Try speaking the words to enter them in most text fields that let you use the touch input keyboard.
1. Touch an area where you want to enter text.
2. On the onscreen keyboard, touch and hold .
3. When you see the microphone image, speak out the words you want to type.
Tip: To set the voice input language, touch the language bar above the microphone image. You can choose one or more languages. Available languages depend on the voice input languages supported by Google.
4. If a word doesn’t match what you’ve spoken and it’s underlined, touch the underlined word to delete it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").

Swype Keyboard

Enter text by sliding on or touching the keys on the Swype® keyboard, or by speaking.
Switch to the Swype Keyboard
You can change your phone’s text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype:
1. Touch an area where you want to enter text.
2. Slide the Notifications panel open, and then touch Choose input method > Swype.
Enter Text Using Swype
Slide your finger on the Swype keyboard to enter text.
1. Touch an area where you want to enter text.
2. Briefly press and hold the first letter of the word you want to enter, and then slide your finger to the other letters of the word.
3. When you’ve reached the last letter, lift your finger. For example, to enter the word "the", touch and hold t, and then slide your finger to h and e.
Phone Basics 49
Note: If you’ve entered a word that Swype doesn’t recognize, word suggestions appear at the top of the keyboard. Touch a word to enter it to your text.
There are many options to choose from with Swype keyboard settings. While using the Swype keyboard, touch and hold to adjust the Swype settings.
Enter Text by Typing on the Swype Keyboard or by Speaking
Instead of using the Swype slide method, you can enter text by touching the keys on the Swype keyboard or by speaking.
● Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
● Touch to enter an uppercase letter. Touch twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented
letters. Some keys have multiple characters or accents associated with them.
● Touch and hold and select:
to enter numbers
to select, copy, and paste text
to insert a smiley
● Touch to enter text by speaking.
● Touch and hold the space bar to change the keyboard language.

Edit Text

In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it.
Select, Copy, and Paste Text
1. Touch and hold on a word.
Phone Basics 50
2. Drag the start and end anchors to highlight the surrounding text you want to select.
Tip: You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, with two fingers, swipe down from the status bar to open Quick Settings. Touch > Accessibility, and then
select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors.
3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard.
4. In a text entry field (for example while composing an email), touch and hold at the point where you want to paste the text.
5. Touch Paste.
Tip: To copy the address of a linked webpage, touch and hold the link, and then touch Copy link URL.
Share Text
1. After you have selected the text you want to share, touch Share.
2. Choose where to paste and share the selected text, such as in an email message or social network status update.
Phone Basics 51

Phone Calls

Your phone’s calling features let you enjoy clear phone calls across the country.

HD™ Voice

Your phone is also HD Voice enabled, which means you can enjoy unparalleled voice quality in areas with HD Voice service. Experience the crystal clear difference of HD Voice from Sprint on calls between Sprint customers each using an HD Voice enabled phone while in areas with available HD Voice service.
Note: HD Voice service is available in select markets. Visit sprint.com/coverage for more information

Make Phone Calls

There are several convenient ways to place calls from your phone.

Call Using Smart Dial

You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
1. Touch > to display the phone’s dialer screen.
2. Enter the phone number or first few letters of the contact’s name to see the top matching contact.
3. If there are a number of matches found (for example, 3 MATCHES), touch the number to see all the matches.
Phone Calls 52
4. Touch the contact you want to call.
To check other phone numbers associated with the contact, touch beside the contact
name.
If the phone number has an extension, touch after connecting to the main line and then
dial the extension number.
5. To hang up, touch END CALL.
Change the Phone Dialer Layout
Switch between a large or standard dial keypad.
1. Touch > to display the phone’s dialer screen.
2. Touch > Large dial pad or Standard dial pad.

Dial an Extension Number

To skip voice prompts when dialing an extension number, do one of the following.
■ After dialing the main number, touch and hold . The letter p is added to the number you are dialing. Enter the extension number, and then touch . You will be connected to the mainline
and then to the extension number.
-or-
Phone Calls 53
■ After dialing the main number, touch and hold . The letter w is added to the number you are dialing. Enter the extension number, and then touch . After connecting to the main line,
touch SEND to dial the extension number.
Tip: You can save phone numbers with an extension in the People app.

Return a Missed Call

You’ll see this icon in the status bar when you missed a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, spread your two fingers on the missed call notification to expand it, and then touch CALL BACK.
Tip: You can also touch the notification to display call history and then touch the entry to call it.
3. If you have multiple missed calls, touch the missed calls notification to open the CALL HISTORY tab.

Call From Call History

You can directly call numbers stored in your Call history.
1. Touch > .
2. Swipe right to display the CALL HISTORY tab.
3. Touch an entry to place a call.
Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to
view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.

Call From People

Call your contacts from the People application.
1. Touch > > People.
2. Touch the contact you want to call to open the contact details screen.
3. Touch a phone number to place a call.
For additional information, see People.
Phone Calls 54

Call Using a Speed Dial Number

Speed dial numbers let you dial numbers by touching and holding a single number on the Phone keypad.
1. Touch > to display the phone dialer’s screen.
2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have dialed the number when it shows "Dialing" on the upper right side of the screen.
See Set Up Speed Dial for information on assigning speed dial numbers.

Call a Number in a Text Message, Email Message, or Calendar Event

While viewing a text message, email, or a Calendar event that has a phone number in it, you can just touch the phone number to place a call.
For additional information, see Text Messaging and MMS, Email, and Calendar.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
Important: You won’t be able to make an emergency call if you don’t have a network signal.
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch on the Home screen.
3. Touch .
Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen.
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Make International Calls

When placing international calls, plus code dialing automatically adds the international dialing code for your location (for example, 011 for international calls made from the U.S.).
Phone Calls 55
Note: Make sure the North American dialing option is enabled under Settings > Call > CDMA call settings > Plus code dialing.
Note: To call someone in your contacts list, the stored phone number needs to have a "+" sign followed
by the country code, area code, and phone number.
1. Touch > .
2. Enter the first few letters of a contact name, and then touch a contact to call. If you don’t have the number stored, touch and hold the zero key until a "+" sign appears. Then enter the country code, area code, and phone number, and touch CALL.
The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number.
Important: International calls may incur additional fees. Contact Sprint customer service for details.
Change the International Dialing Code
By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location.
1. With two fingers, swipe down from the status bar, and then touch > Call.
2. Touch CDMA call settings > Plus code dialing > International dialing.
3. Enter the dialing code of the country where you’re located, and then touch OK.

Set Up Speed Dial

Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.)
To assign a speed dial number to a contact:
1. Touch > > People, and then touch a contact.
2. Touch > Set speed dial.
3. Touch Not assigned under Number to select the contact’s number that you want to assign to the speed dial key.
4. Touch Not assigned under Location and then select a speed dial location.
5. Touch SAVE.
Note: If you assign a number to an already assigned speed dial location, the new phone number will automatically replace the previous speed dial assignment.
Phone Calls 56

Receive Phone Calls

When you receive a phone call from a contact, the Incoming call screen appears.
Note: Your phone will automatically adjust the ringtone volume when you use the polite ringer and pocket mode features.
Note: If your phone is off, all calls automatically go to voicemail.
Answer or Reject an Incoming Call
● If the display is on when you get a call, touch ANSWER or DECLINE.
● If the display is locked when you get a call, drag or upwards.
You can also press the Power Button twice to reject a call.
Tip: After declining a call, you can send a text message to the caller or create a task to remind you to
return the call. All declined calls go to your voicemail.
Mute the Ringing Sound without Rejecting the Call
● Press the Volume up or Volume down button.
● Briefly press the Power Button.
● Place the phone face down on a level surface. (You can do this even on the lock screen.)
Note: If your phone is already facing down, it will still ring when there are subsequent incoming calls.

In-call Options

Touching the menu icon ( ) during a call displays a list of available in-call features.
● Add call to initiate a three-way call.
● Flash to accept another incoming call and put the first caller on hold. Touch Flash again to talk to
the first caller.
● People to display your contacts list.
● Open contact card to display the caller’s contact information.
Note: When the phone is completing a call, only People and Flash are available.
You can also touch to mute the microphone. Touch the button again to unmute. To turn the speakerphone on or off, touch . You can adjust the speaker volume by pressing the Volume button.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
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3-way Calling

With 3-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. Touch > .
2. Dial a number and touch CALL.
3. Once you have established the connection, touch > Add call, and dial the second number. (This puts the first caller on hold and dials the second number.)
Tip: You can add a call even if the first call was an incoming call.
4. When you’re connected to the second party, touch .
If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
■ To end the three-way call, touch END CALL.

End a Call

There are a couple of options for ending a phone call.
● On the call screen, touch END CALL.
● Slide the Notifications panel open, and then touch .
If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up.

Call Services

Your phone provides many useful features and options to help you make the most of your calling experience.

Caller ID

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. Touch > .
2. Touch .
3. Enter a phone number.
4. Touch CALL.
To permanently block your number, call Sprint Customer Service.
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Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode).
To respond to an incoming call while you’re on a call:
■ Touch > Flash. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Touch > Flash again.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
touching before placing your call. Call Waiting is automatically reactivated once you end the call.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > .
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch CALL. (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > .
2. Touch .
3. Touch CALL. (You will see a message and hear a tone to confirm the deactivation.)

Call History

Call history lists all recent incoming, outgoing, and missed calls. Call history makes redialing a number fast and easy. It is continually updated as your phone automatically adds new numbers to the beginning of the list.
Note: Call history records only calls that occur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in History.
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Open Call History

Access your Call history to quickly call someone back or see who you have talked to recently.
1. Touch > .
2. Swipe to view the CALL HISTORY tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People).
3. Do any of the following:
Touch a name or number in the list to call. See Call From Call History.  Touch and hold a name or number in the list to display the options menu.  Touch a contact photo to find more ways of getting in touch with the contact.  Touch to display only a particular type of call such as missed calls or outgoing calls.

Save a Number From Call History

If the phone number of a person who called is not in People, you can choose to save the number after you hang up.
1. Touch > > CALL HISTORY tab.
2. Touch next to the new number and choose whether to create a new contact or save the number to an existing contact.
Note: You cannot save phone numbers already in People or from calls identified as No ID or Restricted.
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Prepend a Number From Call History

If you need to make a call from the Call history and you are outside your local area code, you can add the appropriate prefix by prepending the number.
1. Touch > > CALL HISTORY tab.
2. Touch and hold the entry you want to call and touch Edit number before calling.
3. Enter the prefix and touch CALL to call the number.

Block a Caller

When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.
1. Touch > > CALL HISTORY tab.
2. Touch and hold the contact or phone number you want to block, and then touch Block contact >
OK.
Note: To remove a caller from your blocked list, on the CALL HISTORY tab, touch > Blocked contacts. Touch and hold a contact, and then touch Unblock contacts.

Erase Call History

If the Call history becomes long, you can delete an entry or the entire Call history list.
1. Touch > > CALL HISTORY tab.
2. Do either of the following:
To delete a Call history entry, touch and hold the entry, and then touch Delete from call
history.
To erase the entire Call history list, touch > Remove call history. Touch > Select all, and
then touch DELETE.

Change Ringtone Settings

You can change how your phone alerts you when you receive calls.
Switch Between Silent, Vibrate, and Normal Modes
● To change from silent to normal mode, press the Volume up button.
● To change from vibrate to normal mode, press the Volume up button twice.
● With two fingers, swipe down from the status bar, and then touch > Sound > Sound profile.
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Lower the Ring Volume Automatically
Your phone has a quiet ring feature that automatically lowers the ring volume when you move it.
1. With two fingers, swipe down from the status bar, and then touch > Sound.
2. Select the Quiet ring on pickup option.
Make Your Phone Ring Louder in Your Pocket or Bag
To help avoid missing incoming calls when your phone is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.
1. With two fingers, swipe down from the status bar, and then touch > Sound.
2. Select the Pocket mode option.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.

Set Up Visual Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated.
Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Touch > > Voicemail.
2. Touch Personalize now and follow the voice prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
3. When prompted to enter information, use the onscreen dialpad to enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
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5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. Touch > > Voicemail.
2. Touch a message.
3. While reviewing a voicemail message, you can:
Touch to play or to pause the voicemail.
Touch or to turn the speakerphone on or off during playback. If the speakerphone
feature was enabled in Settings, the speakerphone will always be automatically enabled during voicemail playback.
Touch and drag the timeline to scrub through the message to different points.
Touch to call the person who left the voicemail message.
Touch to share the voicemail message.
Touch to delete the current voicemail message.
Touch to reply to the message. You can choose to reply via a text or audio message.
Touch > Archive to save the message.
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Touch > Help to learn more about this application.

Voicemail (Traditional)

In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application.

Voicemail Notification

There are several ways your phone alerts you to a new message.
● By sounding the assigned ringer type.
● By displaying in the Notifications area of the status bar when a single new unheard
voicemail message is received.
● By flashing the front indicator light (LED), if enabled.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a Sprint service area.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Retrieve Your Voicemail Messages

You can review your messages directly from your wireless phone (using either traditional voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch > .
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2. Touch and hold to dial your voicemail number.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Another Phone to Access Your Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key (*) on the phone.
3. Enter your password.
Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, touch during the header.
Note: Depending on your plan, you may be charged for airtime minutes when you are accessing your voicemail from your wireless phone.

Internet Calls

When you’re connected to a Wi-Fi network, you can make and receive calls through an Internet calling account.
Note: Before you add an Internet calling account, make sure that you’ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol (SIP). Internet calls to phone numbers may incur additional fees.

Add an Internet Calling Account

You must add an Internet calling account before you can make Internet calls.
1. With two fingers, swipe down from the status bar, and then touch > Call.
2. Under Internet call settings, touch Accounts.
3. Touch ADD ACCOUNT.
4. Enter your account details.
5. Touch > Save.
6. To set your phone to receive Internet calls on your added account, select the Receive incoming calls option.

Make an Internet Call

Make an Internet call to either your contact’s Internet calling account or phone number.
● Internet calling account
In People, touch a contact who has an Internet calling account, and then touch Internet call.  In Call History, touch an Internet call log.
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● Phone number. First, enable Internet calling for your outgoing calls. With two fingers, swipe
down from the status bar, and then touch > Call. Touch Use Internet calling, and then select either For all calls when data network is available or Ask for each call.

Wi-Fi Calling

Wi-Fi calling gives you the ability to make and receive phone calls and send and receive text messages over a wireless network. Because Wi-Fi Calling uses a wireless connection, your calls, texts, and data activity won't count against your limits on your Sprint plan. Wi-Fi Calling also enhances coverage in areas where a phone signal is weak.
Warning: 9-1-1 Emergency Calling using Wi-Fi Calling Because Sprint Wi-Fi Calling is a Voice over IP service that sends calls over the Internet, it’s important to note that 9-1-1 works differently than a regular 9-1-1 call on the Sprint Network.
When you make a 9-1-1 call with a Sprint Wi-Fi Calling-enabled phone, your phone will first attempt to complete your call like any other 9-1-1 call on the Sprint Network. If wireless coverage is not available, your phone will try to complete a 9-1-1 call over Wi-Fi. Because of this, it’s important to always make sure you have an accurate address registered to each Wi-Fi access point you use for Sprint Wi-Fi Calling.
If you would like to order a reminder sticker for your phone that explains how the 9-1-1 process works with Sprint Wi-Fi Calling, please contact Care by dialing from your Sprint phone or 844-665-6327.

Set Up and Enable Wi-Fi Calling

Before you can use Wi-Fi Calling, you need to set it up.
1. Connect to a wireless network. See Turn Wi-Fi On and Connect to a Wireless Network for details.
2. With two fingers, swipe down from the status bar, and then touch .
3. Touch the Wi-Fi Calling ON/OFF switch and then touch PROCEED in the dialog box.
4. Read the Wi-Fi Calling information and touch Accept.
5. Read the Sprint Customer Acknowledgement of 9-1-1 Service and Limitations and touch Next.
6. Select Accept, enter your name in the box, and then touch Next.
7. Select the wireless network you want to use for Wi-Fi Calling.
8. Select the Wi-Fi Calling and Locate me options, and then touch OK.
9. Enter your address to register for 9-1-1 emergency calling over Wi-Fi and touch OK.
You can now make and receive phone calls and send and receive text messages over Wi-Fi.
Tip: To check if Wi-Fi Calling is enabled, swipe down from the status bar. Touch the Wi-Fi Calling ready notification to update your profile address or change the Wi-Fi Calling settings.
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Make a Call Using Wi-Fi Calling

Call your contacts using Wi-Fi Calling.
1. Touch > to display the phone’s dialer screen.
2. Enter the phone number of the contact, and then touch .
3. To hang up, touch .

Turn Off Wi-Fi Calling

Turn Wi-Fi Calling off when you don't need it.
■ Swipe down from the status bar, and then touch TURN OFF WI-FI CALLING below the Wi-Fi Calling notification.
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People

In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries.

Your People List

The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
1. Touch > > People.
Tip: You can also access People through the Phone app. Touch > and then swipe left until you reach the PEOPLE tab.
2. You can:
View your profile and edit your contact information.  Create, edit, find, or send contacts.  Touch a contact photo to find ways to quickly connect with the contact.  See when a contact has sent you new messages.
Tip: To sort your contacts by their first or last name, touch > Settings > Sort contacts by.
Filter Your People List
When your contacts list gets long, you can choose which contact accounts to show.
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1. On the PEOPLE tab, touch on the top bar.
2. Select the online accounts that contain the contacts you want to display.
3. Touch .

Find People

Search for contacts stored on your phone, your company directory if you have an Exchange ActiveSync account, or social networks you’ve signed into.
1. Touch > > People.
2. On the PEOPLE tab, you can:
Find people in your contacts list. Touch , and then enter the first few letters of the contact
name in the Search people box.
Find people on your company directory. Touch , enter the first few letters of the contact
name in the Search people box, and then touch Search contacts in your Company Directory.
Search for people you know on your social networks. Touch > Settings > Find people you
know on, and then select the social networks you’re signed in to. The People app then
uploads your contacts to the selected social networks to help you find friends.
Tip: Aside from searching for a contact by name, you can search using a contact’s email address or company name. On the PEOPLE tab, touch > Settings > Search contacts by, and then choose a
search criteria.

Set Up Your Profile

Your profile stores your personal contact information in an easy-to-access location.
1. Touch > > People > My profile.
2. Touch Edit my contact card.
3. Enter or edit your name and contact details.
4. Touch your current profile photo or icon to change it.
5. Touch SAVE.
6. Aside from your contact details, your profile also shows updates you’ve posted on your social networks.

Add Entries to the People App

You can add new contacts to the People app or add existing ones from your social network or Exchange ActiveSync accounts.
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Add a New People Entry

Start adding your contacts on your phone. If you’ve set up an email account on your phone, you can sync your new contacts with that account.
1. Touch > > People.
2. Touch .
3. Touch the Name field, and then enter the contact name.
Note: Touch to separately enter the contact’s given, middle, and family, and name suffix (such as Jr.).
4. Select the Contact type. This determines which account the contact will sync with.
5. Enter the contact information in the fields provided.
6. Touch SAVE.
When you touch the added contact on your contacts list, you’ll see the contact information and your exchange of messages and calls. Depending on the information that you’ve added to the contact (such as an email address), you’ll also be able to see the contact’s social network updates, events, and photos.
Tip: ICE - In Case of Emergency To make it easier for emergency personnel to identify important contacts, you can list your local emergency contacts under "ICE" in your phone’s People list. For example, if your mother is your primary emergency contact, list her as "ICE-Mom" in your Contacts. To list more than one emergency contact, use "ICE1-___," "ICE2-___," etc.
Add an Extension Number to a Contact Number
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling.
Note: You must use the HTC Sense Keyboard to find these keys.
1. After entering the number of the main line, do one of the following:
Touch to insert a pause before the extension number is dialed automatically. To make the
pause longer, touch again.
Touch to be prompted to confirm the extension number.
2. Enter the extension number.

Get in Touch with a Contact

Choose the best way to connect with your contacts.
1. Touch > > People.
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2. Touch a contact’s photo (not the name), and then choose how you want to get in touch with that contact.
Tip: For more ways of getting in touch with your contact, touch an icon below the contact photo.

Manage People Entries

Make sure your contacts’ information are up to date. You can edit or delete an entry in People.

Edit a People Entry

You can add another phone number, email address, or assign a photo to a contact in People.
Note: Facebook and Twitter contacts cannot be edited.
1. On the PEOPLE tab, touch and hold the contact, and then touch Edit contact.
2. Enter the new information.
3. Touch SAVE.

Delete an Entry

Follow these steps to delete an entry in your contacts list.
1. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact.
2. Touch OK to confirm.

Delete Multiple Entries

Clean up your contacts list by deleting entries that you no longer need.
1. On the PEOPLE tab, touch > Delete contacts.
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2. Select the entries you want to delete, and then touch DELETE.

Import or Copy Contacts

It’s easy to import or copy contacts from your online accounts and save them directly to your phone.
Import a Contact from an Exchange ActiveSync Account
1. On the PEOPLE tab, touch and enter the contact’s name or email address in the search box.
2. Touch Search contacts in your Company Directory.
3. Touch the name of the contact you want copied to your phone.
4. Touch to save the contact to your Exchange ActiveSync account.
Copy Contacts from One Account to Another
1. On the PEOPLE tab, touch > Manage contacts.
2. Touch Copy contacts, and then choose a contact type or online account to copy from.
3. Select a contact type or account you want to save to.
Note: Contacts from your social network accounts may not be copied.

Merge Entries in People

If you have the same contacts on your phone, Google Account, and social network accounts such as Facebook and Twitter, your phone will try to combine them automatically or let you decide which contacts to combine. Combining the same contacts avoids duplicated entries in your contacts list.

Accept Contact Link Suggestions

When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app.
1. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge.
2. Navigate to the contact you want to merge.
3. Touch to merge. Otherwise, touch to ignore the contact link suggestion.
Note: If you don’t want to receive contact link suggestions, on the PEOPLE tab, touch > Settings. Clear the Suggest contact link option.

Manually Merge Entries

You can merge your entries manually and choose the accounts to link the contact.
1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) you want to link.
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2. Touch > Link.
3. You can:
Under Suggest links, touch to link the contact to an account.  Under Add contact, touch one of the options to link to another contact.
4. Touch DONE to save the change.

Break the Link

When contact information has changed, you can choose to break the contact’s link from another account
1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) whose link you want to break.
2. Touch > Link.
3. Under the Linked contacts section, touch beside an account to break the link.
4. Touch DONE to save the change.

Send Contact Information

Quickly share your contact card or People entries on your phone.
1. Touch > > People.
2. Do any of the following: To send someone’s contact information, touch and hold the name of the contact (not the icon
or photo), and then touch Send contact as vCard.
To send your contact information, touch and hold My profile, and then touch Send my
profile.
3. Choose how you want to send the vCard.
4. Select the type of information you want to send.
5. Touch SEND.
Send Multiple People Entries
1. Touch > > People.
2. Touch > Send contacts.
3. Select the contacts whose contact information you want to share.
4. Touch SEND.
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5. Choose how you want to send the contact cards.
Share All Visible Contacts
You can share all entries that appear in your contacts list, regardless of the online account that your contacts sync with.
1. Touch > > People.
2. Touch > Manage contacts > Import/Export contacts > Share visible contacts.
3. Choose how you want to send your contacts.

Contact Groups

Organize your friends, family, and colleagues into groups so you can quickly send a message or email to everyone in the group. We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most.
Your phone also syncs with groups you’ve created in your Google Account.

Create a Group

Create a group for your sporting buddies or family members so you can easily send them a message or email.
1. Touch > > People.
2. On the GROUPS tab, touch .
3. Enter a name for the group.
4. Touch > Add contact to group.
5. Select the contacts you want to add, and then touch SAVE.
6. When your group is complete, touch SAVE.

Send a Message or Email to a Group

Easily send a message or email to all members of the group.
1. Touch > > People.
2. On the GROUPS tab, touch the group you want to send a message or email to.
3. Go to the GROUP ACTION tab.
4. Choose if you want to send a text message or email.
5. Follow the prompts to complete and send the group message or group mail. See Send a Text
Message (SMS), Send a New Gmail Message, or Send an Email Message.
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Edit a Contact Group

You have full control of your groups. Change the group name or add and remove group members from the People app.
1. Touch > > People.
2. On the GROUPS tab, touch and hold the group, and then touch Edit group.
3. You can: Touch the group name to change the name. You can only change the name for groups that
you have created.
Touch > Add contact to group to add more members.
To rearrange the group members, drag at the end of the contact’s name to its new
position.
Select the check box next to any contacts you want to remove from the group.
4. Touch SAVE.

Manage Your Contact Groups

Put your favorite group at the top of the groups’ list or delete groups that you don’t need.
1. Touch > > People.
2. On the GROUPS tab, touch > Edit groups.
3. You can:
Rearrange the contact groups. Drag at the end of the group name to its new position.  Select the contact groups you want to remove.
4. Touch SAVE.

Back Up and Restore Your Contacts

Make sure you don’t lose your contacts by backing them up to your phone’s storage or microSD card (if you inserted one).
Back Up Contacts
1. Touch > > People.
2. Touch > Manage contacts.
3. Touch Import/Export contacts > Export to phone storage or Export to SD card.
4. Select an account or type of contacts to export.
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5. To help protect your data, touch Yes, and then set a password for this backup. Be sure to remember this password. You'll need to enter it again when importing contacts. If you don't need a password, touch No.
6. Touch OK.
Restore Contacts
Note: You can only restore contacts that were backed up using the Export to phone storage feature.
1. Touch > > People.
2. Touch > Manage contacts.
3. Touch Import/Export contacts > Import from phone storage or Import from SD card.
4. If you have more than one account set up, touch the type for the imported contacts.
5. If you have multiple backups available, select the backup you want to import, and then touch OK.
6. Enter the password you've set for this backup, and then touch OK.

Private Contacts

If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.
Add a Contact to the Private Contacts List
1. Touch > > People.
2. Touch and hold the contact, and then touch Add to private contacts.
3. To view your private contacts list, on the People tab, touch > Manage contacts > Private contacts.
Organize Your Private Contacts
1. On the People tab, touch > Manage contacts > Private contacts.
2. To add contacts to the private contacts list, touch , select the contacts you want to add, and then touch SAVE.
3. To remove private contacts from the list, touch > Remove private contact, select the contacts you want to remove, and then touch REMOVE.
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Accounts and Messaging

With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts.

Gmail

You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google Account or Gmail through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync.
2. Touch > Google > New.
3. Enter your first name and last name, and then touch .
4. Enter your desired email address, and then touch .
5. When prompted, enter and re-enter a password, and touch .
6. In the Google Password Recovery screen, choose whether to set up your recovery options in case you forgot your account password or touch Not now to do this later.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which
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you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
7. Select whether you want to receive news and offers from Google Play, and touch .
8. Enter a secondary email address to help you recover your password if you ever lose it and then select a security question. Touch .
9. On the Finish account screen, touch I accept.
10. Enter the text you see on the screen, and then touch .
11. Select whether you want to join Google+ or touch Not now to proceed.
12. After your phone connects with the Google servers, select the items you would like to sync with your phone, and then touch . Your phone will synchronize the selected items.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync.
2. Touch > Google > Existing.
3. Enter your Google Account address and password, and then touch .
4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch .

View Your Gmail Inbox

All your received emails are delivered to your Inbox.
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1. Touch > > Gmail.
2. Do any of the following from your Inbox. Touch an email message (not the sender image or letter tile) to read, forward, or reply to the
message.
Touch an inbox category (for example, Primary) at the top bar to switch to your other other
Gmail account or to display drafts, sent messages, or other email labels and categories.
Touch the sender image or letter tile to select one or more messages or conversations. You
can then touch the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations.
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Tip: Get help in using Gmail by touching > Help.

Send a New Gmail Message

Create and send an email message from your Gmail Account.
1. Touch > > Gmail.
2. In the inbox of the Gmail account you want to use, touch .
3. Fill in one or more recipients.
Note: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch > Add Cc/Bcc.
4. Enter the email subject, and then compose your email.
5. If you want to attach a photo, video, or file, touch > Attach file, select the source of the attachment, and then select the file to attach.
6. Touch to send.
Note: While composing the message, touch twice to save it as a draft. To discard the message, touch
> Discard.

Reply To or Forward an Email Message

Use your Gmail Account to reply to or forward email messages.
1. Touch > > Gmail.
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2. Touch the email message or conversation.
3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward.
4. Do one of the following:
If you are replying to the sender or you selected Reply all, enter your reply message.  If you selected Forward, specify the message recipients.
Note: Touch Respond inline if you want to interleave your new message with the received email. However, this removes any attachments or formatting in the original email message.
5. Touch to send.

Add a Gmail Account

If you have two or more Gmail accounts, you can add them on your phone and easily switch between accounts in Gmail.
■ To add another Gmail account, see Add One or More Google Accounts.

Get Help with Gmail

Find out more how to use Gmail.
■ In the Gmail inbox, touch > Help.

Email

Use the Mail application to send and receive email from your webmail or other emails accounts using POP3 or IMAP. You can also access your Exchange ActiveSync email and other features on your phone. Mail allows you to stay connected 24 hours a day anywhere.

Add an Email Account

Set up email accounts such as Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider.
Important: If you’re adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
1. Touch > > Mail.
2. Select an email account type from the list of email providers. Otherwise, if you’ve already added an email account during the setup process, touch > Add account.
Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > .
3. Enter the email address and password for your email account, and then touch Next. If you have custom settings for your account, touch Manual setup and follow the prompts.
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Note: Some email accounts allow you to set the sync schedule. By default, your phone uses Smart Sync to save battery power. See Use Smart Sync.
4. Enter a name for your email account, and then touch FINISH SETUP.

Check Your Mail Inbox

When you open the Mail application, it displays the inbox of one of your email accounts that you’ve set up on your phone.
1. Touch > > Mail. The inbox of one of your email accounts appears.
2. Do any of the following:
Touch an email message to read.  To switch between email accounts or view email messages from all your accounts, touch .
To display email messages in another mail folder, touch > Folder, and then touch the folder
you want to view.
To refresh the inbox, pull down the screen.
To change an email account’s settings, select the account and then touch > Settings.

Organize Your Inbox

Organize your email messages into tabs and quickly find the messages you want.
1. Touch > > Mail.
2. Switch to the email account that you want to use.
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3. In the inbox, touch > Edit tabs.
4. Select the tabs you want to add to the inbox.
5. To arrange the tabs, drag , and then move the tab to its new location.
6. Touch DONE.
7. Swipe to the added tab to check your email messages.

Send an Email Message

Send an email message to your contacts using an email account in Mail.
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Touch .
4. Fill in one or more recipients.
Tip: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch > Show Cc/Bcc.
5. Enter the subject, and then compose your message.
6. Do any of the following:
Add an attachment. Touch and then choose what you want to attach.
Set the priority for an important message. Touch > Set priority.
7. Touch , or to send it later, touch > Save.
Note: If there’s no Wi-Fi or data connection available or Airplane mode is on when you send your email,
the email is saved to the Outbox folder. Once there’s Wi-Fi or data connection available, the saved email will be sent automatically next time your phone syncs.
Resume a Draft Email Message
1. Touch > > Mail.
2. In an email account inbox, touch > Folder > Drafts.
3. Touch the message.
4. When you finish editing the message, touch .

Read and Reply to an Email Message

Read email messages and reply them promptly in the Mail app.
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1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. In the email account inbox, touch the email you want to read.
Note: If you want to read a particular message inside an email conversation, touch to expand the conversation, and then touch the email message.
4. Touch REPLY or REPLY ALL.
Tip: Touch for more actions for the email.
Quickly Reply to an Email Message
You can quickly respond to a new email message from the Home screen or lock screen.
1. When you receive a new email message notification, slide the Notifications panel down.
2. On the email preview, touch REPLY ALL or FORWARD.
Note: If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
3. Compose you reply message and touch .

Save an Image in an Email Message

While viewing an email message, touch and hold an embedded image, and then touch Save image. You’ll find the saved image in the Downloads folder.
You can also copy the image to the clipboard or set it as your wallpaper.

Save an Email Message in Tasks

Save an email message in your Tasks list so you can remind yourself when to reply.
1. Touch > > Mail.
2. In an email account inbox, touch and hold the email message, and then touch Save as task.
3. On the New task screen, enter the task details, and then touch SAVE.

Manage Email Messages

The Mail app provides easy ways to sort, move, or delete your email messages.
Sort Email Messages
Customize how you sort your email messages.
■ From an email account inbox, touch > Sort, and select from the sorting options.
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Move Email Messages to Another Folder
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Select the email messages you want to move.
Tip: To select all, select one email message first, and then touch > Select all.
4. Touch MOVE TO and then select a folder.
Delete Email Messages
1. Touch > > Mail.
2. Switch to the email account that you want to use.
3. Select the email messages you want to delete.
Tip: To select all, select one email message first, and then touch > Select all.
4. Touch DELETE > OK.

Search Email Messages

If you have a long list of email messages on your inbox, you can easily search for that important email.
1. Touch > > Mail.
2. Touch .
3. If you want to refine or filter your search, touch , check the search options, and then touch OK. For example, you can focus the search on a part of an email or filter email messages that have attachments or tagged as high priority.
4. In the search box, enter the words you want to search for.
5. Touch a result to open the email message.
Search Emails From a Contact
Search emails from a contact when you remember the sender, but can’t find that particular message.
1. Touch > > Mail.
2. Switch to the email account you want to use.
3. Touch and hold an email message from a contact.
4. Touch Show all mail from sender. A list of email messages from that contact appears.
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