Congratulations on the purchase of your new T-Mobile Dash™ 3G!
Please Read Before Proceeding.
THIS PHONE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING.
YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO
DISASSEMBLE THE PHONE
PRIVACY RESTRICTIONS
Some countries require full disclosure of recorded telephone conversations, and stipulate
that you must inform the person with whom you are speaking that the conversation is
being recorded. Always obey the relevant laws and regulations of your country when
using the recording feature of your phone.
marks of HTC Corporation.
T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG.
myFaves is a registered trademark, and Dash is a trademark of T-Mobile USA, Inc.
Microsoft, Windows, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows
Mobile Device Center, Internet Explorer, MSN, Hotmail, Windows Live, Outlook, Excel,
PowerPoint, Word, OneNote and Windows Media are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
microSD is a trademark of SD Card Association.
Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
All other company, product and service names mentioned herein are trademarks,
registered trademarks or service marks of their respective owners.
HTC shall not be liable for technical or editorial errors or omissions contained herein,
nor for incidental or consequential damages resulting from furnishing this material. The
information is provided “as is” without warranty of any kind and is subject to change
without notice. HTCalso reserves the right to revise the content of this document at any
time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording or storing in a retrieval
system, or translated into any language in any form without prior written permission of
HTC.
Important Health Information and Safety Precautions
When using this product, the safety precautions below must be taken to avoid possible
legal liabilities and damages. Retain and follow all product safety and operating
instructions. Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the
equipment, observe the following precautions.
ELECTRICAL SAFETY
This product is intended for use when supplied with power from the designated
battery or power supply unit. Other usage may be dangerous and will invalidate
any approval given to this product.
SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION
CAUTION: Connecting to improperly grounded equipment can result in an electric
shock to your device.
This product is equipped with a USB Cable for connecting with desk-top or
notebook computer. Be sure your computer is properly grounded (earthed) before
connecting this product to the computer. The power supply cord of a desktop or
notebook computer has an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet which is properly
installed and grounded in accordance with all local codes and ordinances.
SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT
• Use the correct external power source
A product should be operated only from the type of power source indicated
on the electrical ratings label. If you are not sure of the type of power source
required, consult your authorized service provider or local power company.
For a product that operates from battery power or other sources, refer to the
operating instructions that are included with the product.
• Handle battery packs carefully
This product contains a Li-ion Polymer battery. There is a risk of re and
burns if the battery pack is handled improperly. Do not attempt to open or
service the battery pack. Do not disassemble, crush, puncture, short external
contacts or circuits, dispose of in re or water, or expose a battery pack to
temperatures higher than 140°F (60°C).
WARNING: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. TO REDUCE RISK OF FIRE OR BURNS, DO NOT DISASSEMBLE,
CRUSH, PUNCTURE, SHORT EXTERNAL CONTACTS, EXPOSE TO
TEMPERATURE ABOVE 140°F (60°C), OR DISPOSE OF IN FIRE OR WATER.
REPLACE ONLY WITH SPECIFIED BATTERIES. RECYCLE OR DISPOSE OF USED
BATTERIES ACCORDING TO THE LOCAL REGULATIONS OR REFERENCE
GUIDE SUPPLIED WITH YOUR PRODUCT.
• Take extra precautions
• Keep the battery or device dry and away from water or any liquid as it may
cause a short circuit.
• Keep metal objects away so they don’t come in contact with the battery or
its connectors as it may lead to short circuit during operation.
• The phone should be only connected to products that bear the USB-IF
logo or have completed the USB-IF compliance program.
• Do not use a battery that appears damaged, deformed, or discolored, or
the one that has any rust on its casing, overheats, or emits a foul odor.
• Always keep the battery out of the reach of babies and small children, to
avoid swallowing of the battery. Consult the doctor immediately if the
battery is swallowed.
• If the battery leaks:
• Do not allow the leaking uid to come in contact with skin or clothing.
If already in contact, ush the aected area immediately with clean
water and seek medical advice.
• Do not allow the leaking uid to come in contact with eyes. If already
in contact, DO NOT rub; rinse with clean water immediately and seek
medical advice.
• Take extra precautions to keep a leaking battery away from re as there
is a danger of ignition or explosion.
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. Do not
leave the product or its battery inside a vehicle or in places where the temperature
may exceed 140°F (60°C), such as on a car dashboard, window sill, or behind a
glass that is exposed to direct sunlight or strong ultraviolet light for extended
periods of time. This may damage the product, overheat the battery, or pose a risk
to the vehicle.
PREVENTION OF HEARING LOSS
CAUTION: Permanent hearing loss may occur if earphones or headphones are
used at high volume for prolonged periods of time.
NoteFor France, mobile headphones, earphones, and wired remote controllers (listed
below) for this device have been tested to comply with the Sound Pressure Level
requirement laid down in NF EN 50332-1:2000 and/or NF EN 50332-2:2003 standards
as required by French Article L. 5232-1.
• Earphone, manufactured by Cotron, Model name: HS S200.
SAFETY IN AIRCRAFT
Due to the possible interference caused by this product to an aircraft’s navigation
system and its communications network, using this device’s phone function on
board an airplane is against the law in most countries. If you want to use this device
when on board an aircraft, remember to turn off the phone by switching to Flight
Mode.
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where
blasting operations are in progress, or in potentially explosive atmospheres such
as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or
chemical transfer or storage facilities, and areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Please be aware that sparks in such
areas could cause an explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
When in any area with a potentially explosive atmosphere or where flammable
materials exist, the product should be turned off and the user should obey all signs
and instructions. Sparks in such areas could cause an explosion or fire resulting in
bodily injury or even death. Users are advised not to use the equipment at refueling
points such as service or gas stations, and are reminded of the need to observe
restrictions on the use of radio equipment in fuel depots, chemical plants, or where
blasting operations are in progress.
Areas with a potentially explosive atmosphere are often, but not always, clearly
marked. These include fueling areas, below deck on boats, fuel or chemical transfer
or storage facilities, and areas where the air contains chemicals or particles, such as
grain, dust, or metal powders.
ROAD SAFETY
Vehicle drivers in motion are not permitted to use telephony services with
handheld devices, except in the case of emergency. In some countries, using handsfree devices as an alternative is allowed.
SAFETY PRECAUTIONS FOR RF EXPOSURE
• Avoid using your device near metal structures (for example, the steel frame of
a building).
• Avoid using your device near strong electromagnetic sources, such as
microwave ovens, sound speakers, TV and radio.
• Use only original manufacturer-approved accessories, or accessories that do
not contain any metal.
• Use of non-original manufacturer-approved accessories may violate your
local RF exposure guidelines and should be avoided.
INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is
forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Turn the phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF energy.
HEARING AIDS
Some digital wireless phones may interfere with some hearing aids. In the event
of such interference, you may want to consult your service provider, or call the
customer service line to discuss alternatives.
NONIONIZING RADIATION
This product should be operated in the suggested normal condition only to ensure
the radiative performance and safety of the interference. As with other mobile radio
transmitting equipment, users are advised that for satisfactory operation of the
equipment and for the safety of personnel, it is recommended that no part of the
human body be allowed to come too close to the antenna during operation of the
equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas
may impair call quality and damage the phone, causing loss of performance and
SAR levels exceeding the recommended limits as well as result in non-compliance
with local regulatory requirements in your country.
To assure optimal phone performance and
ensure human exposure to RF energy is
within the guidelines set forth in the relevant
standards, always use your device only in its
normal-use position. Do not touch or hold
the antenna area unnecessarily when placing
or receiving a phone call. Contact with the
antenna area may impair call quality and
cause your device to operate at a higher
power level than needed. Avoiding contact
with the antenna area when the phone is IN
USE optimizes the antenna performance and
the battery life.
General Precautions
• Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent
damaging them and remove the device from your pants’ pocket before sitting
down. It is also recommended that you store the device in a protective case.
Cracked display screens due to improper handling are not covered by the
warranty.
• Device getting warm after prolonged use
When using your device for prolonged periods of time, such as when you’re
talking on the phone, charging the battery or browsing the web, the device
may become warm. In most cases, this condition is normal and therefore
should not be interpreted as a problem with the device.
• Heed service markings
Except as explained elsewhere in the Operating or Service documentation,
do not service any product yourself. Service needed on components inside
these compartments should be done by an authorized service technician or
provider.
Antenna
location
• Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an
authorized service technician or provider under the following conditions:
• Liquid has been spilled or an object has fallen into the product.
• The product has been exposed to rain or water.
• The product has been dropped or damaged.
• There are noticeable signs of overheating.
• The product does not operate normally when you follow the operating
instructions.
• Avoid hot areas
The product should be placed away from heat sources such as radiators, heat
registers, stoves, or other products (including, but not limited to, ampliers)
that produce heat.
• Avoid wet areas
Never use the product in a wet location.
• Avoid using your device after a dramatic change in temperature
When you move your device between environments with very dierent
temperature and/or humidity ranges, condensation may form on or within
the device. To avoid damaging the device, allow sucient time for the
moisture to evaporate before using the device.
Note When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment,
allow the device to acclimate to room temperature before turning on the power.
• Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the
product. Slots and openings are provided for ventilation. These openings
must not be blocked or covered.
• Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket.
Any mounting of the product should follow the manufacturer’s instructions,
and should use a mounting accessory recommended by the manufacturer.
• Avoid unstable mounting
Do not place the product with an unstable base.
• Use product with approved equipment
This product should be used only with personal computers and options
identied as suitable for use with your equipment.
• Adjust the volume
Turn down the volume before using headphones or other audio devices.
• Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use
water to clean the LCD screen.
This User Manual provides you with detailed instructions on using your
T-Mobile Dash™ 3G and services.
You will also find information from the following sources:
T-Mobile Customer Care
The T-Mobile Customer Care team offers responsive, knowledgeable customer
support 24 hours a day, seven days a week. In addition, you can always access free
online help for your device at support.t-mobile.com, and for your account at
my.t-mobile.com.
General Questions
•
Our Customer Care team can assist in many things including service
activation, billing, GSM/GPRS coverage information, voicemail, and feature
additions. Just dial 1-800-937-8997 or 611 on your device.
Windows Mobile® Web site
(http://www.microsoft.com/windowsmobile)
20 Welcome to T-Mobile
T-Mobile Services and Applications
With your new T-Mobile Dash 3G and T-Mobile’s service package, you get the
freedom of excellent voice and broadband connectivity in many locations
nationwide.
ImportantBy using T-Mobile services, you acknowledge that you have read, understood
When you activate service with T-Mobile, the following features and services are
available to you:
Voice/Phone
•
•
•
•
•
•
* Log on to my.t-mobile.com to set up international calling.
See www.t-mobile.com/international/ for rate and other information on international
services.
** • Airtime rates apply for all completed calls. Calls that are forwarded to numbers outside
• Calls made in any T-Mobile coverage area, including 911 calls, may not always be
• You can use your device to access 911 Emergency Service while you are on a call. You can
and agreed to be bound by each of the terms and conditions of the Service
Agreement.
Local calling and nationwide long distance calling
International calling *
Caller ID
Call waiting and call hold **
Conference calling **
Call forwarding **
the local calling area are charged long distance rates. These features may include
charges for multiple calls.
completed due to factors such as weather conditions, terrain, foliage, building structures,
and equipment limitations.
access 911 even if you DO NOT have a SIM card in the device. All 911 calls are FREE.
Welcome to T-Mobile 21
Voicemail
Your T-Mobile Dash 3G has been programmed to forward calls when your line is
busy or when you are not available. T-Mobile’s voicemail system offers your caller
the option to record a voice message that you can play back at your convenience or
to send a numeric page to your device.
Note Airtime charges apply to receipt and retrieval of voicemail messages.
E-mail
Set Up E-mail ( ) provides you unlimited access to your work and personal
e-mail. Instantly access your e-mail from AOL® AIM®, Yahoo!® , Microsoft® Exchange
and many more, including any POP3 or IMAP4 e-mail server.
For more information about setting up and using e-mail, see Chapter 6 and 7.
Messaging services
Text Messaging (SMS)
Text messaging allows you to send, receive, and reply to short text messages using
your device. Messages may be sent to and from mobile devices that support text
messaging. You may be charged for using text messaging depending on your rate
plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international
text messaging rates.
For more information about sending text messages, see Chapter 6.
Multimedia Messaging
Multimedia Messaging allows you to send and receive picture messages. You can
take pictures and videos using the device’s integrated camera and send them to
family and friends. You may be charged for using Multimedia Messaging depending
on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic
and international Multimedia Messaging rates, and information on phones and
participating services capable of receiving Multimedia Messages.
For more information about sending Multimedia Messages, see Chapter 6.
22 Welcome to T-Mobile
Instant Messaging (IM)
Your device comes with instant messaging (IM) applications pre-installed for your
convenience. Your normal screen name and password work just as they would on
any computer connected to the Internet. You may be charged for using instant
messaging depending on your rate plan.
Visit www.t-mobile.com or a T-Mobile store for domestic and international instant
messaging rates.
For more information about using Instant Messaging, see Chapter 6.
NoteSeparate additional charges may apply to send/receive domestic/international e-mail,
text, multimedia and instant messages.
T-Mobile myFaves®
T-Mobile myFaves helps you stay connected to the people who matter most in
your life. Simply choose any five U.S. phone numbers* you call most often, on any
network, and have them displayed on your phone’s main screen. To subscribe, go to
www.t-mobile.com.
When you subscribe to the service, you can take advantage of the following:
Unlimited nationwide calling to any five numbers, on any network (even
•
landlines)
One-touch calling, text messaging**, and photo sharing**
•
No domestic roaming or domestic long-distance charges
•
Personalize contacts with favorite pictures** or downloadable icons**
•
* myFaves only applies to calls directly between two people and allows unlimited nationwide
calling to 5 U.S. numbers. You can change myFaves numbers once/month
** Separate purchase/download charges may apply. Separate charges apply to send/receive
domestic/international text and picture messages.
For more information, see “T-Mobile myFaves®” in Chapter 5.
You can also visit www.t-mobile.com for the latest information.
Welcome to T-Mobile 23
Activating Service
If your service has not been activated, then follow the steps in this section to
activate. The T-Mobile Activations representative will set up your service and assign
your mobile number. It takes about 20 minutes to activate voice service and may
take up to 24 hours to activate data service. Business and government accounts
may take additional time to activate voice and data service. By activating service,
you acknowledge that you have read and agreed to the terms and conditions of the
Service Agreement.
1. Have your Service Agreement and the following information ready for your
Activations representative:
• Name, home address, home phone, preferred billing address
Note For business and government accounts, your Activations representative will
also require your physical address, company name or government agency
name, and the tax ID.
• Social Security number, current driver’s license number, and date of birth
for credit-check purposes
• Model number of your device (T-Mobile Dash 3G)
• SIM serial number (on the back of the SIM card)
• IMEI number (on the label under the battery)
• Agent code (on your service agreement)
• Your choice of T-Mobile rate plans and services
2. Call Customer Care at 1-800-937-8997 from a landline phone.
24 Welcome to T-Mobile
1.1 Inside the Box
You should find the following items inside the box:
T-Mobile Dash™ 3G phone
•
Battery
•
AC adapter
•
USB sync cable
•
Wired stereo headset
•
Getting Started disc
•
Getting Started
•
Multifunction Cable
•
Pouch
•
Chapter 1
Getting Started
26 Getting Started
1.2 Getting to Know Your Phone
Notification LED
See “LED Alerts” for
details.
HOME
Press to go to the
•
Home Screen.
Press and hold to
•
display the Quick List.
Left SOFT KEY
Press to open the
program or perform
the function shown
above the button.
SEND
Press to answer an
•
incoming call or dial
a number.
During a call, press
•
and hold to toggle
the speakerphone
on and off.
LOCK
Press and hold to lock
the phone. To unlock,
press the left SOFT KEY
and press this button.
VIBRATE
Press and hold to toggle
vibrate mode on and off.
TRACKBALL
Microphone
Earpiece
Listen to a phone call.
BACK
Press to return to the
previous screen.
Right SOFT KEY
Press to open the program
or perform the function
shown above the button.
END/POWER
Press to end a call or
•
return to the Home
screen.
Press and hold to turn
•
the phone on and off.
QWERTY Keyboard
See “Using the QWERTY
Keyboard” in this
chapter for details.
Keypad
SHORTCUT KEY
Press to open Internet
•
Explorer.
Press and hold to activate
•
Voice Command.
MESSAGING
Press to open the
Messaging screen.
CAMERA
Press to open the Camera.
Speaker
Volume Up
Press to increase
the phone volume.
Volume Down
Press to decrease
the phone volume.
2.0 Megapixel
Camera
See “Taking Photo
and Videos with
the Phone Camera”
in Chapter 10.
Getting Started 27
Sync Connector/Earphone Jack
Connect the supplied USB cable to synchronize
•
information or plug in the AC adapter to recharge the
battery.
Connect the supplied USB stereo headset for hands-free
•
conversation or for listening to audio media.
Strap Holder
28 Getting Started
Trackball
Roll the TRACKBALL to scroll left, right, up, or down. Press the TRACKBALL to select
an item on the screen.
Note To configure TRACKBALL settings such as sensitivity, repeat mode and more, select
Start > Settings > Trackball.
LED alerts
The notification LED indicates battery charging status and notification.
Light BehaviorMeaning
Sold GreenBattery is fully charged.
Flashing GreenMultimedia message downloaded/new e-mail/new multimedia/
Solid AmberCharging
Flashing RedBattery is low
Solid RedBattery is totally discharged (shown when connected to the AC
new text message/missed phone call/new voicemail/reminder
power adapter)
Getting Started 29
1.3 Installing the SIM Card, Battery, and Storage Card
You need to remove the back cover before you can install the SIM card, battery and
storage card on your phone. Also, make sure to always turn off the power before
installing or replacing the SIM card and battery.
To remove the back cover
Make sure your device is turned off.
1.
Hold the device securely with the front facing down.
2.
With your thumb or finger, lift up the bottom of the back cover.
3.
To replace the back cover
Secure the top part of the back cover first by aligning the two tabs on the
1.
back cover into the two openings located on the topmost part of the back of
the device.
Press the bottom part of the back cover down to lock the cover into place.
2.
You will hear a click when the back cover is locked in place.
30 Getting Started
SIM card
Your T-Mobile SIM card contains your basic subscriber information such as your
phone number and identifies you to the T-Mobile network.
To install the SIM card
Remove the battery, if it is
1.
installed.
Locate the SIM card slot and
2.
unlock the SIM card lock by
pressing it towards the battery
compartment.
Insert the SIM card with its gold
3.
contacts facing down and the
cut-off corner facing away from
the slot (check the SIM card
slot for the correct orientation
when inserting the SIM card).
Slide the SIM card completely
4.
into the slot.
Press the SIM card lock closed
5.
to lock the SIM card in place.
To remove the SIM card
Remove the battery if it is
1.
installed.
Unlock the SIM card lock.
2.
Slide the SIM card out to
3.
remove it.
SIM card lock
Cut-off
corner
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