HTC Love Service manual

宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

.

Doc. No. DOC-000 REV.

Issued Date 2007/02/01

A02

Revised Date

Doc. Title Love Service Manual

Love

Service Manual

Page 1 of 66

U

HTC Proprietary

Confidential Treatment Requested

Rev. A02

Feb.,1,2007

HTC Corp.

Engineering Mobility

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High Tech Computer, Corp.

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Issued Date 2007/02/01

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Doc. Title Love Service Manual

Page 2 of 66

Revision Control Table

Rev Date Contents Dept Revised App Dept Stage

AX01 2006/11/16 Fist Draft PSE Edwin Chen PVT

A01 2006/11/30 A02 2007/02/01 Update ch.8 PSE Edwin Chen

Add voltage and current setting for P.49

PSE Edwin Chen MV

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宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

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Doc. No. DOC-000 REV.

Issued Date 2007/02/01

A02

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Doc. Title Love Service Manual

Table of Contents

1 Introduction 2 Product Configuration 3 Labeling Plan 4 Unit Refurbishment Inspection Criteria 5 Product Overview 6 Unit Assembly/Disassembly Procedure 7 Function Test Procedure 8 OS upgrade procedure 9 Board Level 2.5 Inspection 10 Generic Troubleshooting 11 Photo for 80H & 99H Spare Part

Page 3 of 66

12 RF Antenna Specification

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Issued Date 2007/02/01

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Doc. Title Love Service Manual

Page 4 of 66

1. Introduction

 This manual provides the technical information to support the service activities of Love  This document contains highly confidential information, so any or all of this document should not be

revealed to any third party.

2. Product Features

Platform

- Slim Music PDA Phone.

- Microsoft Windows Mobile 5 Pocket PC Phone Edition. Processor/Chipset

- TI OMAP 850, 200 MHz. Memory

- ROM: 128MB.

- RAM: 64MB. LCD Module

- 2.8" 240 x 320 color TFT LCD.

- LED backlight.

- Sensitive Touch Screen. GSM/ EDGE Functional

- Internal antenna.

- GSM Quad-band: 850/900/1800/1900 MHz.

- E-GPRS: class B, Multi-slot standard class 10. FM Radio

- Tuning range: 87.5 MHz ~ 108.5 MHz. Wireless LAN

- WI-FI 802.11b/g. Device-to-Device Connectivity

- Bluetooth 2.0. Digital Camera

- 2 mega-pixel CMOS image sensor. Power

- Battery.

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- Removable and chargeable battery, 1,250mAh.

- AC adaptor.

- AC input: 100 ~ 240V AC, 50/60 Hz. Keyboard/Button/Switch

- Power Button.

- Volume up & down Button.

- Voice dialer /Voice recorder Button.

- Camera captures Button.

- 2 Soft-key Buttons.

- Send/Hands-free Button.

- End Button.

- Start Button.

- OK Button.

- Track wheel.

- Reset Switch.

Page 5 of 66

Notification

- One bi-color LED for GSM network status, notification, and charging status.

- One Bi-color LEDs (Blue & Green) and One Orange-colored LED on in the second lens for WI-FI (Green), Bluetooth (Blue), and GPS (Amble) status.

- Notification by LED, sound, message, and vibration.

Audio

- Microphone.

- Receiver.

- Loud speaker for Hands-free and GPS voice instruction support.

Interface

- 3V SIM Card slot.

- Micro-SD Card slot.

- HTC Ext-USB (11-pin, mini-USB & audio jack in one).

- External Antenna Connector.

- External GPS Antenna Connector.

Stylus

- Lock type mechanism.

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Doc. Title Love Service Manual

Hanger Accessories

- Standard.

- AC adapter.

- USB Sync. Cable.

- Stereo wired headset with microphone and FM radio antenna support.

- Stylus.

- User manual, quick start guide & software CD.

- Option.

- Pouch.

- Mono Bluetooth headset.

- Stereo Bluetooth headset.

- Car charger.

Microsoft Windows Mobile 5.0 Pocket-PC Phone Applications

- Pocket Outlook.

Page 6 of 66

- Calendar, Contacts, Messaging, Tasks, & Voice Notes.

- Direct-Push Mail.

- Internet Explorer Mobile.

- Office Mobile.

- Word, Excel, & PowerPoint Mobile.

- Windows Media Player 10 Mobile.

- Pictures & Videos.

- ActiveSync Client.

- Pocket MSN.

- Device Management.

- OTA Provisioning.

- Terminal Service Client.

- Calculator.

- Games.

Value Added Applications

- Camera captures utility.

- Camcorder utility.

- H.263, MPEG4.

- Audio Codec.

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- MP3/ WMA / AMR/ AAC/ AAC+ (optional).

- Video Codec.

- MPEG4 / H.263 / Motion JPG.

- MMS Client.

- PDF Viewer.

- ZIP.

- SIM Manager.

- Comm. Manager.

- Voice Dial.

- Smart Dialing.

- OMA DRM v1.0.

- STK 99.

- Backup Tool.

- FM Radio Application.

- Audio Manager

Page 7 of 66

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Doc. Title Love Service Manual

3. Labeling Plan

3.1 Labels for device

3.1.1 Agency label-ARTE300

HTC P/N: 77H00432-00M Size: 50.5 X 17.0 mm

Page 8 of 66

HTC P/N Countries supported

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3.1.2 Agency label-ARTE400

HTC P/N: 77H00432-01M Size: 50.5 X 17.0 mm

HTC P/N Countries supported

Page 9 of 66

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Doc. Title Love Service Manual

3.2 main label locations Explanation

Tamper evident label

HTC PN: 77H00185-00M Water sensitive label HTC PN: 77H00203-00M Size: 2.5X4mm

Page 10 of 66

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3.3 Battery label

3.3.1 Battery label-Celxpert (WWE, CHT, Product of Taiwan)

HTC P/N: 35H00062-04M

3.3.2 Battery label-Celxpert (WWE, CHT, product of China)

HTC P/N: 35H00062-06M

Page 11 of 66

3.3.3 Battery label-Celxpert (CHS, product of China)

HTC P/N: 35H00062-07M

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3.4 Battery label-Sanyo

HTC P/N: 35H00064-03M

Page 12 of 66

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3.5 Battery label-Samsung

HTC P/N: 35H00075-01M

Page 13 of 66

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Page 14 of 66

4. Inspection Criteria

Definition of classes

Class A area => the front side of main unit involves all buttons, Wheel, Jog ball, and LED lens except LCD. Class C area => 4 sides and back views of main unit include side key *3, volume key, Camera and stylus. Class D area => Socket of battery, inner side of battery cover, Micro SD/SIM Connector and battery connector.

Area A Area C Area D

Description

General inspective regulations and according SPEC refer to IS-3047 Generic Cosmetic Inspection Criteria. In the event of any inconsistencies between this document of IS-3455 and the Relationship agreement, the parties agree that this document of IS-3455 shall prevail.

Display inspection

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must be

Foreign Scratch,

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Inspection Defects Accept Level Level

Single

Electrical

Characteristic

Defects

Objects or Lint

on power off

status

Bright Dots

Dark Dots Dark or Bright lines 0 Minor

All Allowable Dots Defects Shift and tilt of screen viewed area

Scratch

Lint (linear foreign objects)

Spots Fish eye on film

Breakage on film surface Not acceptable Minor Total acceptable defect quantity  10

2 adjacent 0 Minor 3 or more adjacent 0 Minor Single 2 adjacent 0 Minor

Page 15 of 66

Red+ Green+ Blue  3, S > 5mm.

Total Number  2, S > 5mm.

Total Number  3, S > 5mm. The black edge around display area

detected by front view.

0.03 < W  0.1 (mm) L  5 (mm), N  2 (mm)

0.03 < W  0.1 (mm)

0.3 < L  3.0 (mm) N  5

0.1 < D  0.3 (mm), N  4

0.1 < D  0.4 (mm), N  4

Minor

Minor Minor

Minor

Minor Minor

Minor

Main unit inspection

Gap & Step inspections Gap spec. as following

0~0.4mm

0.4~0.7m

0~0.3mm

0~0.4mm

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Page 16 of 66

Step

Description

1. Step between mating parts. Step < 0.3 mm

2. Others, refer to production release spec Others, refer to production release spec

Accept Criteria

Cosmetic inspection

Broken, come off and curved edges are unacceptable. The serious folded mark is not allowed as photo attached, but allows two minor folded marks. The inspective point of D area.

• Any marks generated by scratching, grinding or colliding are acceptable except base material exposed.

• Not allow battery connector pin and SIM/Micro SD Conn. Deform. The hook of battery cover also can’t allow broken and deform

Others

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Description Accept Criteria

Class A Class B

Class C

Contamination dot/Granule dot/Cave granule

Description Accept Criteria

Class A Class B Class C

Description Accept Criteria

Burr. Don’t accept hand scrape MI

D0.5mm ,N2,S 15 mm (Ignored if D D 0.15mm)

Total: D<0.6mm ,N4,S 15 mm (Ignored if D D 0.25mm)

Exposure of substrate do not accept

Scratch : L4mm ,W0.2mm ,N2, S10mm

Exposure of substrate do not accept

Scratch : L4mm ,W0.25mm ,N3, S10mm

Exposure of substrate do not accept

Scratch : L10mm ,W0.4mm ,N5, S5mm

Scratch

Label area don’t care

D<0.9mm ,N4,S 10 mm

Burr

Page 17 of 66

MI MI

MI

MI MI MI

Imprint mark

Description Accept Criteria

Class A 0.25diameter0.65mm ,N3 MI Class B

Description Accept Criteria

Class A L2.5mm,W0.25mm,N3 MI Class B L3.0mm,W0.25mm,N4 MI Class C L3.0mm,W0.3mm,N5 MI

Description Accept Criteria

Class A L3mm , W0.2mm ,N2, S 5 mm MI Class B L5mm , W0.3mm ,N3, S 5 mm MI Class C L10mm , W0.3 mm ,N3 MI

0.65mm<Diameter1.00mm,N3

Bright mark

Lint

MI

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Doc. Title Love Service Manual

5. Product Overview

 Device

Page 18 of 66

# Item Function 1 Voice command button

2 Volume Slider 3 RESET button

4 Notification LED 1

5 Notification LED 2

# Item Function

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Press to start Voice Speed Dial; press and hold to record a voice note.

• Slider up or down to adjust the speaker volume.

• During a call, slider up or down to adjust the earpiece volume.

With the stylus, press RESET button to soft-reset your device. The LED shows the following:

• A blinking Blue light for Bluetooth system notification of powered-up and ready to transmit radio frequency signal.

• A blinking Green light for Wi-Fi status.

• When both Bluetooth and Wi-Fi are enabled, their lights blink

alternately.

• Amber light for GPS status.

The bi-color LED shows Green and Amber lights for GSM/GPRS/EDGE standby, message and network status as well as for notification and battery charging status.

宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

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6 Touch Screen 7 Left and Right soft keys 8 MEDIA HUB button 9 TALK button

10 START button

11 Track Wheel

12 Trackball

13 OK button 14 END button 15 COMM MANAGER button 16 Strap Holder

17 Microphone

Sync connector/

18

Earphone jack

19 POWER button

20 CAMERA button 21 Stylus 22 Car Antenna Connector 23 Speaker

Tap the screen with the stylus to write, draw, or make a selection. Press to execute the command in the label above the button. Press to open Media Hub. Press to answer an incoming call or dial a number. Press to open the Start menu.

• Turn clockwise or counterclockwise to move through items on the screen or in the menu.

• When using the Camera or GPS software, using it for zooming.

• Roll up, down, left, or right to move through menus and program

instructions; carry out the selection by pressing the Trackball.

• When using the Camera, use it as the shutter release.

• When using the GPS software, use it to move around a GPS map.

Press to confirm your data entries, or to exit the program in use. Press to end a call or to return to the Today screen. Press to launch Comm Manager. It lets you to attach a strap for carrying your device.

Speak into the microphone when receiving or making a phone call or voice recording.

• Use this connector to synchronize data by connecting the provided USB sync cable or to recharge the battery via the provided AC adapter.

• You can also connect the provided USB stereo handset for hands-free conversation or for listening FM radio and audio media. FM radio uses the stereo handset as an antenna.

• Press to turn off the display temporarily. This switches your device to sleep mode. You can still receive call and message when your device is in Sleep mode.

• Press and hold (for about 5seconds) to turn off the power completely. All functions including the phone will be unavailable to use.

Press to launch the Camera; press again to take a photo or video clip, depending on the specified capture mode.

Use the stylus to write, draw, or select items on the touch screen. Connect your device to the car antenna while in a car to have better

reception quality. Listen to media from here.

Page 19 of 66

24 Camera 25 Self-Portrait Mirror 26 Battery Cover

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Use the camera to take still photos and record video clips. Turn the back side of your device to face your self so that your image reflects

on the mirror when taking self-portrait shots. Slider out to access the battery compartment.

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 Accessories

Page 20 of 66

# Item Function 1 AC adapter 2 USB Sync cable

3 Stereo handset

4 Car adapter

5 Car holder

Converts AC to DC for recharging the battery. Connects your device to a PC and synchronize data.

• Provide a volume control slider and a Send/End button. Press a Send/End button to pick up a call or put a call on hold; press and hold the button to end the call.

• Make sure you connect this handset when using the FM radio since its uses the handset as an antenna.

Use it to charge the battery on your device while you are in traveling in a car. Plug it to the sync connector of your device and to the car’s cigarette lighter socket. Use it to mount your device in a car. Press the suction pedestal on the car’s windshield, and push the lever to securely attach the holder. The sit your device in the holder, and press both sides of the holder inward to secure the grip.

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