HTC KIWI, H1915, H1920 Service manual

Service Manual

for KIWI/H1915/H1920

HTC Proprietary

Confidential Treatment Requested

Rev. A02

March 12, 2004

HTC Corp.

Engineering Mobility

HTC confidential

HTC Confidential

Add shipping mode and

TITLE: Service Manual

REV.

NO.

AX01

A01

A02

DATE CONTENTS DEP. REVISED

Mar,18

2003

Mar,27

2003

Mar,12

2004

Fist Draft

First Release

backup battery inspection SOP

Technical

Support

Technical

Support

Technical

Support

Vince

Huang

Vince

Huang

Vince

Huang

APP´D

STGE.PER.

HTC confidential

HTC Confidential

Table of contents

1. INTRODUCTION

2. PRODUCT CONFIGURATION………………………………………………… 4

3. LABLE PLAN

4. ASSEMBLING AND DISASSEMBLING

4.1 DISASSEMBLING

4.2 ASSEMBLING

5. PROBLEM DIAGNOSTICS

5.1 TOOLS REQUIRED

5.2 HOW TO ENTER DIAGNOSTIC

5.3 LIST OF DIAGNOSTICTEST ITEM

5.4 TEST ITEM OPERATION

5.5 SHIPPING MODE

5.6 BACKUP BATTERY INSPECTION

･･･････････････････････････････････････････････

･･････････････････････････････････････････････････

･･････････････････････････････

･･･････････････････････････････････････

･････････････････････････････････････････

･･･････････････････････････････････････

･･････････････････････････････････････

･････････････････････････････

･･････････････････････････

･･････････････････････････････････

･･･････････････････････････････････････

･･･････････････････････････

4

7

11

15

20

21

22

24

6. DIAGNOSTICS PROGRAM

6.1 LIST OF TEST JIGS

6.2 TROUBLESHOOTING AND REPAIR

6.3 FAULTY TREE

7. REFLASH PROCEDURE

8. SPARE PARTS LIST

9. MB MAJOR COMPONENT

･･･････････････････････････････････････

･････････････････････････････････････

･････････････････････････

･････････････････････････････････････････

････････････････････････････････････････

･･･････････････････････････････････････････

･･････････････････････････････････････

26

27

30

31

33

32

HTC confidential

HTC Confidential

1. Introduction

This manual provides the technical information to support the service activities of the KIWI.This

document contains highly confidential information, so any or all of this document should not be

revealed to any third party.

2. Product Configuration

Platform

• Windows CE Merlin OS – English, French, German, Italian, Spanish, Traditional Chinese, Simplified Chinese, Japanese.

• A low cost PDA built with optimized number of key elements

• Dimensions: Main unit

70mm(W) x 113.6mm(L) x 12.7mm (T)

• Weight (Main Unit) ->115g

Processor

• Intel Cotulla 200MHz

Memory

• ROM:

16MB Nand Flash ROM

Boot ROM :4M Bit (Bootloader)

RAM:

64MB SDRAM (46MB user accessible)

LCD Module

• Philip LCD 3.5” , reflective type TFT Color with 6pcs LED back light & 64K colors

• Touch sensitive screen

ASIC

• HTC ASIC 3 (TC222C56)

Stylus

• Around 100 mm

Hardware Buttons/reset button

• One power button

• One recording button

• One soft reset switch

• Four software programmable AP buttons with wake up function

HTC confidential

HTC Confidential

• One 5-way joy stick

Notification

• One bi-color LED for Event Alarm or PDA charging status

• Notification by Sound and Message on the display

Audio

• Microphone

• Speaker

• One 2.5mm Earphone Jack, with stereo sound

• MP3 stereo (through audio jack)

Power

• Battery

 Rechargeable 900mAH, Lithium Ion battery

 User Swappable Battery

 Battery life: >8 hrs

 Back up battery

 Data retention time: 72 hrs

 Battery fully charge time: 4 hours

• AC Adapter

 AC input: 100~240 Vac, 50/60Hz

 AC input current: 0.2 Aac max.

 Output voltage: 5Vdc (typical)

 Output current: 2A (typical)

 Same as H38XX/H39XX serious

SD Slot

• Support both memory and IO

• Support SD/MMC type standard

Environment

• Operating temp.: 0 ~40 degree C. Humidity : 80% RH

• Storage temp.: -20 ~ 60 degree C. Humidity : 80% RH

Peripheral Interface

• Infrared Port IrDA SIR x 1, Transceiving range: 30cm

• Combo Port for USB and power

• Audio Jack (2.5mm)

• SD slot connector

Accessories

• USB sync. Cable: 22 pins USB connector + DC Jack

HTC confidential

HTC Confidential

• AC adapter

• Stylus

• Ear plug

Options

• Stylus

• Battery

• USB Cradle (Battery Charger Included) – 22 pins Combo Port

Regulatory

• EMC / EMI: CE, FCC

• Safety: UL

 Main-Battery Charger

 PDA + Sled Slot for Active sync. And Battery Charger

 Rechargeable 900mAH, Lithium Ion battery

 DC-In Jack

 LED Indicator

• Pocket PC Logo

Applications

• Power Management

• Data Backup

• Back Light Control

HTC confidential

HTC Confidential

3.Label Plan

3.1 iPAQ H1915 Agency Label (on back housing under battery)

HP P/N: 311578-001

HTC P/N: 77H00067-00

Image file: See below

Size: 32.00 mm x 48.30 mm

Barcode Type: Code 39

MFG barcode printing of area: 32 mm x 12mm

3.2 iPAQ H1920 Agency Label

HP P/N: 331579-001

HTC P/N: 77H00068-00

Image file: See below

Size: 32.00 mm x 48.30 mm

Barcode Type: Code 39

MFG barcode printing of area: 32 mm x 12mm

Reserve for MFG barcode printing of area.

HTC confidential

HTC Confidential

3.3 SKU S/N Format (10 digit format)

S/N: CCSYWWZZZZ

CC: Country of Manufacture

2 capital alpha (A-Z) characters, ISO 3166 Alpha-2 Code list. (Ex: TW=Taiwan)

S: Site Code

1character, pre-assigned by HP (ex: C=HTC TW)

YWW: Date of Manufacture

The date of manufacture is expressed alpha-numerically by year counting from the base year, 2000, and week of

manufacture

ZZZZ: Sequence Number

Alphanumic, Base 31(0 through 9 and B through Z (A, E, I, O and U are disallowed characters), unique identifier that

identifies the exact unit, which was manufactured in the lot, produced within the date of manufacture. This number is the

serialization identifier which is essential to track the shipped, delivered, invoiced, installed, inventoried, repaired and

possibly returned or written off or scrapped, item itself, throughout the life cycle of unit. (ex: An example of a serial

number using all sub-elements above would be: DE=produced in Germany; B-At the HP Boeblingen/Sindelifingen Plant;

2-In the year 2002; 38-Week of September 9; B2H4-For the actual unit per that weekly lot of number 300, 301 (B=10

which gives 10×313=29,7910; 2=2 which gives 2×312=1,922; H=15 which gives 15×311=465; 4=4 which gives 4×

310=4). Therefore this unit is the 300, 30 1st units produced of this product in week 38 of 2002.

HTC confidential

HTC Confidential

S/N :

P/N :

3.4 Key Component Label Plan (Used for LCM/MB/Battery)

Barcode Serial number requirement (14 digits)

Barcode symbology use Code 128

For S/N: VPPRRYMDZZZZZZ

V: Vendor Code (defined by MFG)

PP: Part Number Code (defined by MFG)

RR: Revision Code

Component revision code RR code

A01 A1

A02 A2

……. …..

AX01 X1

AX02 X2

……. …..

B01 B1

B02 B2

……. …..

Y: Manufacture Year

Lowest one digit of A.D

example: 2002 = 2

M: Manufacture Month

1, 2, 3, …., 9, A, B, C

D: Manufacture Day

1st dight of serial number and represent the DAY

Use base 31 (ex: 1, 2, 3…….., 9, A, B, C……. Z, exclude I, O, Q, U, please note day start from 1)

Z: Remaining 6 digitals of serial number (reset every day)

Use base10 (000001 ~ 999999)

HTC confidential

HTC Confidential

1

2

m

10mm

3.5 FRU Date Code Label

P/N: 77H30010-10

1 2 3 4 5 6

Digit 1 ,2: Site Code.( t )

Digit 3,4: Year. Manufactured , last 2 digits

Digit 5: Month of production , Jan to Dec(1-9,A-C).

Digit 6: Type of Warranty: ”1”

Date Code Label will apply on following FRU:

1. Main unit.

2. Cradle

Size define by MFG

3.6 Warranty Seal

HTC P/N: 77H00036-00

Dimension: 10.00mm x 12.00mm

Logo: PANTONE 653C

Ink: PANTONE 193C

Warr a nt y vo id

if br o ken .

HTC confidential

HTC Confidential

1.Push battery cover latch and remove the

the battery cover before take any repair

treat

If the repair activity need to take off the

warranty seal ,it is required to stick the

Latch

Battery

Stylu

Warranty Seal

4.Assembling and Disassembling

4.1 Disassembling

Tools needed for Assembling and Disassembling the KIWI

1. Lens Cleaning Tissue.

2. Philip Screw Driver 000X40.

3. Torex Screw Driver T5X40

4. Special Made Plastic Stick.

1

2 5

3

4

5. Tweezers.

s

Cover

cover.

2.Pull up to release the stylus.

Please check the warranty seal under

activity.

1.Using UV light tool to check fake

warranty seal.(There is light reflection

surround the HP logo)

2.Check If any damage/broken on the

HTC confidential

HTC Confidential

Agency Label

warranty seal, If damaged please

this kind of case as OOW.

warranty seal back as picture

shows.(above the screw hold)