HTC Desire 820s dual sim8
Dual nano SIM cards9
Storage card11
Battery12
Switching the power on or off13
Setting up your phone
Setting up HTC Desire 820s dual sim for the first time14
Transferring contacts from your old phone through Bluetooth14
Installing an update15
Checking for updates manually15
Your first week with your new phone
Basics16
Working with text23
Battery28
HTC Dot View30
HTC BlinkFeed
Your dynamic Home screen33
Turning HTC BlinkFeed on or off33
Selecting feeds34
Reading articles in HTC BlinkFeed35
Deleting tiles on HTC BlinkFeed35
Posting to your social networks36
Personalizing
Home wallpaper37
Launch bar37
Adding a widget to your Home screen38
Adding Home screen shortcuts38
Editing Home screen panels39
Changing your main Home screen40
Grouping apps on the widget panel and launch bar41
Arranging apps41
Adding a widget on the lock screen42
Turning the lock screen off43
3Contents
Phone calls
Making a call44
Calling a speed dial number44
Making an emergency call45
Answering or rejecting a call45
What can I do during a call?45
Setting up a conference call47
Checking calls in the Call History47
Switching between silent, vibrate, and normal modes48
Messages
Sending a text or multimedia message via Android Messages49
Storage and files
Types of storage50
Copying files to or from HTC Desire 820s dual sim50
File Manager50
Backup and reset
Backup52
Reset52
Search and web browser
Getting instant information with Google Now54
Searching HTC Desire 820s dual sim and the Web55
Browsing the Web56
Bookmarking a webpage57
Clearing your browsing history57
People
Your contacts list58
Setting up your personal contact information58
Adding a new contact59
Editing a contact’s information59
Getting in touch with a contact59
Importing contacts from your SIM card59
Importing contacts from the storage60
Sending contact information60
Contact groups60
Email
Adding an email account61
Checking your mail62
Sending an email message62
Reading and replying to an email message63
Searching email messages63
Viewing your Gmail Inbox64
Sending an email message in Gmail64
4Contents
Replying to or forwarding email messages in Gmail65
Camera
Using Android Camera66
Gallery and Video Highlights
Viewing photos and videos in Gallery67
Editing photos67
Viewing and editing Video Highlights67
Music
Listening to music69
Creating music playlists69
Adding a song to the queue70
Travel and maps
Turning location services on or off71
About Google Maps71
Getting around maps71
Searching for a location72
Getting directions73
Google Play and other apps
Getting apps from Google Play74
Downloading apps from the web75
Uninstalling an app76
Using the Clock app76
Viewing the Calendar77
Watching videos on YouTube78
Creating video playlists78
Internet connections
Turning the data connection on or off79
Wi-Fi79
Managing your data usage80
Connecting to a virtual private network (VPN)82
Using HTC Desire 820s dual sim as a Wi-Fi hotspot83
Sharing your phone's Internet connection by USB tethering84
Bluetooth
Connecting a Bluetooth headset85
Unpairing from a Bluetooth device85
Settings and security
Managing your nano SIM cards86
Choosing which card to connect to the 4G/3G network86
Assigning a PIN to a nano SIM card86
5Contents
Protecting HTC Desire 820s dual sim with a screen lock87
Turning Airplane mode on or off88
Adding and syncing an account88
Removing an account88
Turning automatic screen rotation off88
Adjusting the time before the screen turns off89
Adjusting the screen brightness manually89
Changing the display language89
Working with certificates90
Trademarks and copyrights
Index
6About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
7Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
8Unboxing
Unboxing
HTC Desire 820s dual sim
1. Dual speakers
2. POWER
3. VOLUME buttons
4. 3.5mm headset jack
5. Proximity sensor
6. Front camera
7. Notification LED
8. Slot cover
9. USB connector
™
You need a 4G/LTE
and data services. Check with your operator for details.
§ If you want to use a case or screen protector, don’t cover and block the proximity
sensor. Purchase a case or screen protector designed for HTC Desire 820s dual
sim.
§ Avoid connecting third-party headsets or accessories with metallic charms that
dangle near the headset jack. Using these may affect signal reception.
plan to use your operator's 4G/LTE network for voice calls
9Unboxing
Dual nano SIM cards
HTC Desire 820s dual sim has two nano SIM card slots.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the
standard nano SIM card may cause the card to not fit properly or damage the card
slot.
Inserting nano SIM cards
1. Make sure HTC Desire 820s dual sim is off and hold it securely with the front
facing down.
2. Open the slot cover with your thumb or finger.
3. Pull the trays out from the nano SIM slots.
10Unboxing
4. Place the nano SIM cards into the trays with the gold contacts facing up and the
cut-off corner facing out.
5. Make sure the trays are facing up. Reinsert the trays into the slots.
6. To close the slot cover, slide the plastic hinge into the side and press the cover
until it clicks into place.
Removing a nano SIM card
Make sure to switch off HTC Desire 820s dual sim before removing the card.
1. Open the slot cover with your thumb or finger.
2. Pull the tray out from the SIM slot, and remove the nano SIM card.
3. To close the slot cover, slide the plastic hinge into the side and press the cover
until it clicks into place.
11Unboxing
Storage card
Use a storage card to store your photos, videos, and music.
Inserting the storage card
1. Open the slot cover with your thumb or finger.
2. With HTC Desire 820s dual sim facing down, insert a microSD™ into the bottom
slot, with its gold contacts facing up and its cut-off corner facing in.
3. To close the slot cover, slide the plastic hinge into the side and press the cover
until it clicks into place.
Unmounting the storage card
When you need to remove the storage card while HTC Desire 820s dual sim is on,
unmount the storage card first to prevent corrupting or damaging the files in the
storage card.
1. Go to Settings, and then tap Storage.
2. Tap Unmount SD card.
Removing the storage card
1. Open the slot cover with your thumb or finger.
2. Push the storage card in to eject it from its slot.
3. To close the slot cover, slide the plastic hinge into the side and press the cover
until it clicks into place.
12Unboxing
Battery
Charging the battery
Before you turn on and start using HTC Desire 820s dual sim, it is recommended that
you charge the battery.
§ If the battery has been discharged for several days, you may need to charge
HTC Desire 820s dual sim for several minutes before powering it on.
§ Use only the adapter and the USB cable that came with HTC Desire 820s dual sim
to charge the battery. When the battery power is too low, make sure to use the
power adapter to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ We recommend you check the temperature of the battery while you're charging.
Also, avoid charging the battery in hot environments.
§ When you're using the Internet and charging the battery, HTC Desire 820s dual
sim may become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
13Unboxing
Switching the power on or off
Switching the power on
Press the POWER button until HTC Desire 820s dual sim vibrates.
When you turn on HTC Desire 820s dual sim for the first time, you’ll need to set it
up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
14Setting up your phone
Setting up your phone
Setting up HTC Desire 820s dual sim for the
first time
When you switch on HTC Desire 820s dual sim for the first time, you’ll be asked to set
it up.
Walk through the on-device setup to choose your Internet connection and more. You
can also sign in to your Google® account.
Some features that need to connect to the Internet such as location-based services
and auto-sync of your online accounts may incur extra data fees. To avoid incurring
these fees, disable these features under Settings.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth® to transfer contacts from another HTC phone, an iPhone, or other
types of phones.
1. If you're setting up HTC Desire 820s dual sim for the first time, tap Transfer my
stuff.
Or go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android™ phone, iPhone, or other phone
types.
3. Follow the onscreen instructions on HTC Desire 820s dual sim to turn on
Bluetooth on your old phone and pair the two phones.
4. On HTC Desire 820s dual sim, slide the Notifications panel open, and then tap
Pairing request.
5. When you see the passkey, tap Pair on both phones.
6. After data has been transferred, tap Done.
15Setting up your phone
Installing an update
Updates to the system software are periodically available. When Internet connection
is on and there's a new software update available, you will receive a notification.
If you don't want to download the update using your data connection, go to
Settings > About phone > System updates and tap Update over Wi-Fi only.
1. Slide the Notifications panel open, and then tap the system update notification.
2. Tap Download.
3. When download is complete, choose to install the update now or install at a
later time.
After updating, HTC Desire 820s dual sim will restart.
Checking for updates manually
1. Go to Settings, and then tap About phone
2. Tap System updates > Check now. HTC Desire 820s dual sim checks if updates
are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or
connect to a Wi-Fi® network. Once connected, tap Check now to check for updates.
16Your first week with your new phone
Your first week with your
new phone
Basics
Onscreen navigation buttons
HTC Desire 820s dual sim has onscreen navigation buttons at the bottom of the
screen which rotate when you change the orientation.
Goes to the previous screen.
Goes to the home screen.
Shows thumbnails of the most recently used apps.
Swipe up from any of the navigation buttons to access Google search.
Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists,
and more.
Tap
Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or press
onscreen buttons.
17Your first week with your new phone
Press and hold
To open the available options for an item (for example, a text
message), just press and hold the item.
Swipe or slide
Quickly swipe your finger vertically or horizontally across the
screen to go to other Home screen, read the next e-mail, and
more.
Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you
have reached the target position.
18Your first week with your new phone
Flick
Slide with two fingers
Flicking the screen is similar to swiping, except that
you need to swipe your finger in light, quicker
strokes, such as when moving right and left on the
Home screen, or flicking through a contacts or
message list.
In some apps, like Gallery or the web
browser, slide two fingers apart to zoom
in when viewing a picture or text.
Slide two fingers together to zoom out of the picture or
text.
19Your first week with your new phone
Sleep mode
Sleep mode saves battery power by putting HTC Desire 820s dual sim into a low
power state while the display is off. It also stops accidental button presses when
HTC Desire 820s dual sim is in your bag.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
HTC Desire 820s dual sim also automatically goes into Sleep mode when it’s left idle
for a while.
You can change the time before HTC Desire 820s dual sim sleeps in the Settings >
Display.
Waking up from Sleep mode
To wake HTC Desire 820s dual sim up manually, press the POWER button. You may
need to unlock the screen.
HTC Desire 820s dual sim automatically wakes up when you have an incoming call.
Unlocking the screen
§ Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed™, or
swipe left to go to the Home widget panel.
§ You can also press and hold the lock icon, and then drag it up, right, or left.
If you've set up a screen lock, you'll be asked to provide your credentials before
HTC Desire 820s dual sim unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the event or
alarm right from the lock screen.
Opening an app
§ Tap an app on the launch bar at the bottom of the Home screen.
§ To see the Apps screen, tap . Then tap the app you want to use.
§ In the Apps screen, tap and enter the name of the app you're looking for.
20Your first week with your new phone
Switching between recently opened apps
You can easily access apps you've just recently opened.
1. Tap the button.
2. Slide your finger up or down to see recently-opened apps.
§ To remove an app from the list, drag it left or
right.
§ To switch back to an app, just tap it.
21Your first week with your new phone
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities
in progress such as files downloading. When you see notification icons, open the
Notifications panel to check out details of the notifications that you've received.
1. To open the Notifications panel, slide down from the top of the screen.
If you have several notifications, scroll down the screen to see them all.
To quickly access the Notifications panel from Quick settings, tap
.
2. On the Notifications panel:
§ You can expand certain notifications to see more information, such as email
previews and calendar events. Slide two fingers apart to expand a
notification. To collapse it, slide two fingers together.
§ You'll see icons in some notifications that allow you to take immediate
actions. For example, when you have a missed call, tap the available icons
to return the call or reply with a text message.
§ Tap the notification icon on the left to open the corresponding app.
§ To dismiss just one notification in the list, drag it left or right.
3. To close the Notifications panel, slide up from the bottom bar of the panel or
press the button.
You can also tap to dismiss all notifications and close the Notifications
panel.
22Your first week with your new phone
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
You'll also find a few shortcuts, such as for viewing your profile.
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. To turn a setting on or off, just tap its tile.
When you're in the Notifications panel, you can tap to switch to Quick Settings.
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do
this and more in Settings.
1. Open Settings either from the Quick Settings panel or the Apps screen.
§ With two fingers, swipe down from the status bar to open Quick Settings,
and then tap Settings.
§ From the Home screen, tap to switch to the Apps screen, and then tap
Settings.
2. Here are some of the basic settings you can change:
§ Tap the on/off switch next to an item such as Wi-Fi to turn it on or off. Tap
the item itself to configure its settings.
§ Tap Audio profiles to choose a sound profile, set a ringtone, and configure
notification sound settings.
§ Tap Display to choose your wallpaper, change the sleep timeout setting,
and more.
§ Tap Add account to sign in to your different accounts, such as email, social
network, and more.
§ Tap Security to help secure HTC Desire 820s dual sim, for example with a
screen lock.
Changing your ringtone and notification sound
1. Go to Settings.
2. Tap Audio profiles.
3. Tap next to General.
Or tap to create your own audio profile, and then tap next to your
created profile.
4. Tap Phone ringtone to change the ringtone.
5. Tap Default notification sound to change the notification sound.
23Your first week with your new phone
Capturing the HTC Desire 820s dual sim screen
Want to show off your high game score, write a blog post about HTC Desire 820s
dual sim features, or post a status update about a song you're playing? It's easy to
take a picture of the screen and share it from Gallery.
Simultaneously press and hold POWER and VOLUME DOWN buttons. The screen is
saved in the Screenshot album in Gallery.
Notification LED
The notification LED shows a:
§ Solid green light when HTC Desire 820s dual
sim is connected to the power adapter or a
computer and the battery is fully charged.
§ Flashing green light when you have a pending
notification.
§ Solid orange light when the battery is being
charged.
§ Flashing orange light when the battery level
reaches very low.
Choosing when to flash the notification LED
You can change when to flash the LED when there are new notifications.
1. Go to Settings.
2. Tap Display > Led flash style.
3. Choose to always flash the LED, or select Not always flashing to make the LED
flash only when the screen is off.
In apps, check their settings to find out if they have an option for flashing the LED.
Working with text
Selecting, copying, and pasting text
In apps such as the web browser and Mail, you can select and copy text, and then
paste or share it.
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to
select.
24Your first week with your new phone
3. After you have selected the text you want to copy, tap > Copy (or tap ).
The selected text is then copied to the clipboard.
4. In a text entry field (for example while composing an email), press and hold at
the point where you want to paste the text.
5. Tap Paste.
To copy the address of a linked webpage, press and hold the link, and then tap
Copy link URL (or Copy link address).
Sharing text
1. After you have selected the text you want to share, tap > Share (or tap ).
2. Choose where to paste and share the selected text, such as in an email message
or social network status update.
The HTC Sense keyboard
Typing is fast and accurate with the HTC Sense™ keyboard.
§ Word prediction also saves typing time. As you type, you'll see word
suggestions that you can choose from. You can even add words, phrases, and
shortcuts to the word prediction dictionary. See Entering text with word
prediction on page 26.
§ You can type words by just speaking. See Entering text by speaking on page
28.
§ Turn on the Trace keyboard so you can type words by just sliding your finger
from one letter to another. See Using the Trace keyboard on page 27.
§ Just swipe right to access the numeric and symbol keyboard. Or swipe left to
switch between languages.
§ The keys have secondary numbers, punctuation symbols, or other characters
that you can insert without having to switch to the numeric and symbol
keyboard.
For example, just press and hold a key on the first row to insert a number.
§ Choose from a wide selection of emoji.
§ Show or hide navigational arrow keys on the keyboard. If you enable the arrow
keys in Settings, they'll only appear on the portrait keyboard.
25Your first week with your new phone
Entering text
The onscreen keyboard becomes available when you tap a text field in an app. Enter
letters and numbers, change the keyboard layout or language, and more.
Tap the keys on the onscreen keyboard to enter letters and numbers, as well as
punctuation marks and symbols.
§ Tap to enter an uppercase letter. Tap twice to turn on caps lock.
§ Press and hold keys with gray characters at the top to enter numbers, symbols,
or accented letters. Some keys have multiple characters or accents associated
with them.
§ Swipe right to show number and symbol keys. To return to the main keyboard,
swipe left.
§ Press to close the onscreen keyboard.
To open the keyboard settings, press and hold the comma key if you see
above
the key. Or go to Settings > Language & input and tap beside HTC Sense Input.
Selecting a keyboard layout
Choose a keyboard layout that suits your typing style.
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Tap Keyboard selection > Keyboard types.
4. Select the keyboard layout that you want to use.
Choosing and switching between keyboard languages
If multiple keyboard languages are available on HTC Desire 820s dual sim, you can
choose which languages to enable in the onscreen keyboard.
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Tap Keyboard selection, and then choose the languages you want.
To change the keyboard language, do any of the following:
§ Swipe left on the onscreen keyboard (not available if you're using trace
keyboard).
§ Tap the language key (for example, ) until you see the keyboard language
you want to use.
§ Press and hold the language key, and then drag your finger to the keyboard
language you want to use.
26Your first week with your new phone
Entering text with word prediction
Ever started typing something you weren't sure how to spell? With word prediction,
you'll see suggested words displayed just above the keyboard.
Word prediction and next word prediction are enabled by default.
To enter text in word prediction mode, do any of the following:
§ Tap the space bar to insert a highlighted word in the suggestion list.
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
In some keyboard languages such as English and Spanish, if you've accidentally
chosen a wrong word from the suggestion list, you can go back and change it by
tapping the word and selecting another suggestion.
Setting a second language for word prediction
You can set the word prediction to be bilingual. As you type, you’ll get word
suggestions in the languages that you’ve selected.
Bilingual prediction is available only when you're using a Latin-based keyboard.
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Tap Keyboard selection > Bilingual prediction, and then choose the language
you want.
Adding words and phrases to the word prediction dictionary
Add frequently-used names, acronyms, and even phrases to the word prediction
dictionary to easily find them in the suggestion list.
Type even faster when you create text shortcuts to words and phrases. Instead of
typing "Talk to you later", save a few keystrokes by adding the ttyl shortcut. In
your message or email, just type "ttyl", and then tap the spacebar to enter the
complete phrase.
This feature is available only for Latin-based languages.
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Tap Personal dictionary, choose which language you want to add a word for,
and then tap .
27Your first week with your new phone
4. Enter a word or phrase, and then enter its text shortcut.
5. Press to close the keyboard.
6. Press to save the word or phrase to the dictionary.
Editing or deleting words and phrases in the word prediction dictionary
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Tap Personal dictionary, and then choose the dictionary language that you want
to make changes in.
§ To edit a word, phrase, or shortcut, tap the item in the list and make your
changes.
§ To delete an item, tap it and then tap .
Using the Trace keyboard
Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words.
This feature is available only for Latin-based languages.
1. Turn on the Trace keyboard in Settings > Language & input > HTC Sense Input.
2. Slide your finger from one letter to the next to enter a word.
3. Lift your finger when the word is completed.
4. If you want to continue entering text, slide your finger over the letters again to
enter the next word.
If the word that appears after you traced isn't the one you want, you can:
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
Turning Trace keyboard on or off
1. Go to Settings, and then tap Language & input.
2. Tap beside HTC Sense Input.
3. Select or clear the Trace keyboard option.
28Your first week with your new phone
Entering text by speaking
No time to type? Try speaking the words to enter them.
1. If this is your first time to use voice typing, check first if there's a microphone
icon on the onscreen keyboard.
If it's not shown, you need to turn on voice typing. Go to Settings, tap Language
& input, and then select Google voice typing.
2. Tap an area where you want to enter text.
3. On the onscreen keyboard, press and hold .
4. When you see the animated microphone button and the words "Speak now",
say the words you want to enter.
To set the voice input language, tap the language bar above the microphone
button. You can choose one or more languages. Available languages may vary.
5. If a word doesn't match what you've spoken and it's underlined, tap the
underlined word to delete it or to see more choices.
6. Enter punctuation marks by saying the name (for example, say "comma").
In some languages, entering punctuation marks through voice input may not be
supported.
Battery
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1. Go to Settings.
2. Tap Battery.
3. Select Battery Percentage.
Checking battery usage and history
Check how much battery is being used by the system software and hardware. You
can also see how long you've been using HTC Desire 820s dual sim since the last
charge.
1. Go to Settings.
2. Tap Battery. You'll see a ranking list of items that are using the battery and how
much power is being used.
3. Tap an item to check how it's using the battery. Or tap the graph to check the
battery usage history.
29Your first week with your new phone
Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use
HTC Desire 820s dual sim.
In times when you need to extend the battery life more, try out some of these tips:
Check your battery usage
Monitoring your battery usage helps you identify what's using the most power so you
can choose what to do about it. For details, see Checking battery usage and history
on page 28.
Manage your connections
§ Turn off wireless connections you're not using. Go to Settings to turn on or off
the data connection, Wi-Fi, or Bluetooth.
§ Turn GPS on only when a precise location is needed, such as while using
navigation or location-based apps. See Turning location services on or off on
page 71.
§ Turn on Airplane mode when you don't need any wireless connections and you
don't want to receive calls or messages.
Manage your display
§ Lowering the brightness and setting the screen timeout to a shorter time help
save battery power.
§ Don't use a live wallpaper for your Home screen. Animation effects are nice to
show off to other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The
less color is displayed, the less battery is used.
For more details, see Settings and security on page 86 and Personalizing on page
37.
Manage your apps
§ Install the latest software and application updates. Updates sometimes include
battery performance improvements.
§ Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not
using them. If there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still
prevent it from continuously running or syncing data. In Settings > Apps, swipe
to the All tab, tap the app, and then tap Disable.
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