The following topics provide important information that should be read prior to using your
HTC Desire 510.
Radio Frequency Exposure Operating Instructions
This device was tested for compliance with the applicable FCC and Industry Canada specific
absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn
operations. To ensure that RF exposure levels remain at or below the tested levels, use a beltclip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm
between your body and the device, with either the front or back of the device facing towards
your body. Such accessories should not contain any metallic components. Body-worn
accessories that do not meet these specifications may not ensure compliance with applicable
SAR limits and their use should be avoided.
Important Note on Recoverable Data
Files and other data that have been deleted, cleared, removed, or erased from your device may
still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.
Important Information 1
Get Started
The following topics give you all the information you need to set up your HTC Desire 510 and
Boost Mobile service the first time.
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Front Panel
Get Started 2
Back Panel
Charge Your Phone
Your phone’s battery should have enough charge for the device to turn on and find a signal, run
the setup application, set up voicemail, and make a call. You must fully charge the battery to
begin setting up your phone.
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom
panel of your phone.
Get Started 3
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Use only the adapter and the USB cable that came with your phone to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
Note: As a safety precaution, the battery may stop charging to avoid overheating.
Note: When you’re using the Internet and charging the battery, your phone may become
warmer. This is normal.
Note: To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
4. Press and hold the Power Button () to turn the phone on. If your phone is activated, it will turn on, search for service, and begin the setup
process.
If your phone is not yet activated, see Activation and Service for more information.
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your
phone’s serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process. Your phone’s MEID (serial number) is printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the
bottom panel of the phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any
other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Boost Mobile device to a
Get Started 4
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■ Touch > > Settings > Activate this device.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● ReBoost® (add money to your account).
● Change plans.
● And more!
From Your Phone
Access account information and other self-service tools from BoostZone.
■ Touch > > BoostZone.
You can also dial directly for access to certain information:
● Dial (#BAL) to check account balance.
● Dial (#ADD) to make a payment.
● Dial to launch BoostZone or call Boost Customer Care
(depending on your Settings) to get answers to other questions.
From Your Computer
■ Log in with your wireless phone number and account PIN at boostmobile.com.
Boost Mobile makes it easy to add money to your account. You decide exactly how and where
you want to pay. Keep your account active by using your phone and adding money to your
account.
Get Started 5
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low
as $10 at the register, where available.
Pay Anytime with a Credit/Debit Card
Dial #ADD () to add money from your phone or visit My Account at
boostmobile.com to do it online. Securely register your credit/debit card with Boost for more
convenient one-time payments or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-Boost
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card
or bank account—whatever’s best for you.
Visit boostmobile.com/reboost to get the details on all your Re-Boost options.
Additional Information
For more information about your Boost Mobile account, as well as other Boost Mobile services,
visit us at: boostmobile.com.
Complete the Setup Application
Walk through the on-device setup to choose your phone language, Internet connection, select
how you want to set up your new phone, and more.
1. Touch START to begin. Touch NEXT or SKIP to skip any of the screens.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
the option to skip it and continue to the next screen.
Hands Free Activation. See Activation and Service.
Connect to Wi-Fi. Connect to a Wi-Fi® network. For more information, see Wi-Fi.
Got Google? Sign in to your Google™ Account. If you don’t have a Google Account,
see Create a Google Account.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download apps from the Google Play™ Store or chat in Google+™ Hangouts™, you must link
your phone to a Google Account.
HTC Account. Sign in using your Google or HTC account to set up your new phone
from a previous backup or by using the HTC Get Started service.
Get Started 6
Fast and easy setup. Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer. If you use the HTC Get Started
service, your phone will show you the URL of the HTC Get Started site and a pair
code. On your computer’s Web browser, just go to the URL and enter the pair code
to start your Web setup. To find out more about HTC Get Started and HTC Account,
see the Help and FAQ on the HTC Get Started site: start.htcsense.com.
Transfer or restore. If you want to transfer content from an old phone to your new
HTC phone, choose Get content from old phone and touch NEXT. See Transfer
Content to Your New Phone.
Or if you want to restore your apps and settings from a backup you’ve created in
your online storage, select Restore from HTC Backup, and touch NEXT. See
Restore Your Backup From Your Online Storage to Your New Phone.
Accounts & sync. Set up your email and social network accounts including Google,
Microsoft® Exchange ActiveSync®, Mail, HTC Account, Facebook, LinkedIn®,
Outlook.com, and Instagram. For more information, see Accounts & Sync.
Personalize & secure. Give your new phone a name or set up a screen lock to help
secure your phone.
HTC Backup. This screen shows apps, social accounts, contacts, and more that
you’ve backed up to your online storage. For more information, see Backup.
Tell HTC. Choose whether to allow HTC to collect anonymous data in the
background about how you use your phone.
3. Touch FINISH.
Note: After setup, the Connections Optimizer screen appears. Read the notice and touch I
agree to allow your phone to connect automatically to the best available data network, including
Wi-Fi. To turn Connections Optimizer off at any time, swipe down from the status bar with two
fingers, touch > Mobile data > Automatic Connections, and then clear the Connections
Optimizer option.
Note: Some features that need to connect to the Internet such as location-based services and
auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees,
disable these features under Settings.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Boost Mobile voicemail and personal greeting as
soon as your phone is activated. Always use a password to help protect against unauthorized
access.
Get Started 7
1. Touch > . (If your screen is locked, press the Power Button to turn on the display
and then drag up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Boost Mobile strongly recommends that you create a password
when setting up your voicemail to help protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your voicemail messages.
Transfer Content to Your New Phone
You can easily transfer content, contacts, messages, calendar events, music, photos, videos,
and more from other phones or your computer to your new phone using the HTC Transfer Tool,
Bluetooth®, or direct USB connection.
Transfer Content from an Android Phone
On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your
content to your new HTC phone. The types of locally stored content on your old phone that the
tool can transfer include contacts, messages, calendar events, Web bookmarks, music, photos,
and videos. Some settings can also be transferred.
Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
Note: If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth
transfer. For details, see Transfer Content From Your Old Phone Using Bluetooth.
1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT.
- or With two fingers, swipe down from the status bar, and then touch > Get content
from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. Touch Full transfer, and then touch NEXT.
4. Follow the steps shown on your new phone to download and install the HTC Transfer
Tool from Google Play to your old phone, install it, and open the tool.
Get Started 8
5. When you see a PIN on your old phone, make sure the same PIN also appears on your
new phone before you continue.
Note: If the PIN code doesn’t appear, this may mean that your old phone is unable to connect to
your new phone. If this happens, touch Try another transfer method on your new phone to
use Bluetooth for transferring contacts from your old phone.
6. On your old phone, choose the types of content you want to transfer, and then touch
START or TRANSFER.
7. Wait for the transfer to finish.
8. Touch DONE on both phones.
Transfer Content from an iPhone
If you have an iPhone®, it’s fast and easy to transfer your contacts, messages, and other
content when you use HTC Sync Manager. For details, see Transfer iPhone Content to Your
HTC Phone.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For details, see
Transfer Content From Your Old Phone Using Bluetooth.
Transfer Content From Your Old Phone Using Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.1 (or
earlier version), or other types of phones.
Get Started 9
Depending on the capabilities of your old phone, you may be able to transfer not only contacts
but also other data such as calendar events and text messages to your new HTC phone.
Tip: Use HTC Sync Manager to transfer more types of content from an iPhone. For details, see
Transfer iPhone Content to Your HTC Phone.
1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT.
- or With two fingers, swipe down from the status bar, and then touch > Get content
from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you
chose to transfer from an Android phone, touch Quick transfer.
3. On your old phone, turn Bluetooth on and set it to discoverable mode.
4. Follow the onscreen instructions on your old and new phones to pair them and start the
data transfer.
Transfer Content Between Your Phone and Computer
There are two ways you can transfer content to or from your computer.
●Connect your phone to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them.
●Download and use the HTC Sync Manager software on your computer. You can set
it up to automatically get music, photos, and videos off your phone to your computer.
You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll (photos and
videos) to your computer. Then reconnect your phone and copy them over. For details,
see HTC Sync Manager.
Tired of keeping copies of your media in several places? Use online storage services to put your
media in one place so you can manage them anywhere — on your computer, phone, and other
mobile devices.
With two fingers, swipe down from the status bar, and then touch > Accounts & sync >
to check first what online storage accounts are available on your phone. Sign in to the one you
want to use and then use the Gallery app to access media in your online storage.
Get Started 10
Ways of Transferring Contacts and Other Content into Your
Phone
There are different ways you can individually add contacts and other content to your new HTC
phone.
●Sync with your computer. Use HTC Sync Manager to sync contacts, documents,
playlists, and more between your phone and a computer running a Windows® or Mac
OS® operating system. You can also use it to transfer iTunes® backup that contains
contacts, messages, and other content from an iPhone to your computer, and then to
your HTC phone. For details, see HTC Sync Manager.
●Google Account. Google contacts are imported to your phone after you sign in to your
Google Account. You can also create more Google contacts right from your phone.
●Social network accounts. Log in to your favorite social networks to sync contact
information from them.
●Microsoft Exchange ActiveSync. Your phone syncs your work contacts from the
Microsoft Exchange ActiveSync Server in your workplace.
●Phone contacts. You can create contacts locally on your phone, if you don’t prefer to
store them on your online accounts.
Restore Your Backup From Your Online Storage to
Your New Phone
If you used HTC Backup before, you can restore your backup to your new HTC phone when you
turn the phone on for the first time or after a factory reset.
Important: Depending on the amount of content, restoring your backup to your phone through
your data connection may use a lot of time and data. Using a Wi-Fi connection is
recommended.
1. When you're asked whether you have a Google Account, sign in to your account.
2. Use your mobile data or Wi-Fi connection to connect your phone to the Internet.
If you used your Google login credentials as your HTC Account and your backup is in
Google Drive™, touch Sign in with Google.
If not, touch Remind me later, go to the Transfer or restore screen, and select
Restore from HTC Backup.
3. Follow the onscreen instructions to restore your backup and to continue setting up your
phone.
Get Started 11
4. Slide open the Notifications panel to check if there's any notification to finish setting up
your phone.
Your free apps that you’ve previously downloaded from Google Play will be restored in the
background, and you can track the progress via a notification in the status bar. To restore paid
apps, you need to download and install them from Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen
shortcuts will be reorganized as in your backup after all of your apps have been installed. You
may continue using your phone while apps are being restored.
Your Home Screen
After you’ve turned on and set up your phone, you’ll see HTC BlinkFeed™.
● Customize HTC BlinkFeed to show posts from your social networks, headlines from your
favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home
Screen.
●Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and
more so they’re just a touch away. And if you need more room for your stuff, you can
add more widget panels. For details, see Customize the Home Screen.
●You can change the apps on the launch bar at the bottom of the Home screen. See
Customize the Launch Bar.
Tip: While you’re in another screen or app, touch to return to the last Home screen you
visited.
Get Started 12
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations below outline your phone’s basic layout.
Front Panel
●Speaker lets you hear sounds when you’re playing music, watching videos, and listening
to different ringers and sounds on your phone. The speaker is also the earpiece that lets
you hear the caller and automated prompts.
Phone Basics 13
●Volume Button allows you to adjust the ringer or media volume or adjust the voice
volume during a call.
●Charger/Accessory Jack allows you to connect the phone charger or the USB cable
(included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Microphone transmits your voice for phone calls or records your voice or ambient
sounds for voice recordings and videos.
● Touchscreen lets you view and control all the features of your phone.
● Proximity Sensor turns off the screen automatically when you place the phone near
your face.
Important: If you want to use a case protector, please don’t cover and block the proximity
sensor. Purchase a screen protector designed for your phone.
● Front Camera allows you to take photos and videos or start a video call.
● Power Button lets you turn the phone on or off, turn the screen on or off, restart the
phone, or switch your phone to airplane mode.
Phone Basics 14
Back Panel
● Microphone transmits your voice for conference calls.
● Camera allows you to take photos and videos.
● Speaker the back speaker lets you hear sounds when you’re playing music or during
conference calls.
● Back Cover Notch lets you remove the back cover and access the battery compartment
and SIM and microSD™ card slots.
● SIM and microSD Card Slots holds the preinstalled SIM card and allows installation of
a microSD card for additional storage. See microSD Card.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off, or how to restart the phone.
Phone Basics 15
Turn Your Phone On
■ Press and hold the Power Button () at the top of the phone.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on
your phone, it will search for Boost Mobile service, and begin the setup application.
Turn Your Phone Off
1. Press and hold the Power Button to open the Power options menu.
Note: When the screen is locked and you press the Power Button it will only turn off the screen
and not the phone. You will need to unlock the screen first before you press and hold the Power Button to turn the phone off. See Turn Your Screen On and Off for details.
2. Touch Power off to turn the phone off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s
memory. Make sure to save your work before restarting the phone.
1. Press and hold the Power Button for about two seconds.
2. On the Power options menu, touch Restart.
3. In the Restart phone confirmation box, touch RESTART.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power Button
for about 12 seconds to restart the phone.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To turn the screen off, quickly press the Power Button. Pressing the Power Button
again or receiving an incoming call will turn on your phone screen and show the lock
screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout
(Sleep).
Phone Basics 16
Turn the Screen On and Unlock It
Below are steps for how to unlock your phone’s screen.
■ Press the Power Button to turn the screen on.
Your Phone’s Lock Screen
Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen
also displays important information, updates, and messages at a glance, and provides shortcuts
to your favorite applications.
Unlock the Screen
Unlock the screen to receive an incoming call or to access your phone.
1. When the screen is off, press the Power Button to show the lock screen.
2. You can either:
Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe
left to go to the Home widget panel.
You can also press and hold the lock icon (), and then drag it up, right, or left.
Flick a shortcut icon up to directly launch the app.
If you have set up a screen lock, you’ll be asked to provide your credentials before your phone
unlocks. See Screen Lock Settings.
Tip: If you’ve set an event reminder or an alarm, you can snooze or dismiss the event or alarm
right from the lock screen. Just drag or up.
Customize the Lock Screen
You can customize the lock screen.
Phone Basics 17
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