HTC Desire 20 Pro User guide

User guide

HTC Desire 20 pro

2 Contents

Contents

Unboxing and setup

HTC Desire 20 pro overview 8
Inserting the nano SIM and microSD cards 10
Charging the battery 12
Switching the power on or off 12
Setting up your phone for the first time 13
Adding accounts 14
Ways to unlock HTC Desire 20 pro 14
Changing your nano SIM card settings 15

Your first week with your new phone

Changing the way you navigate HTC Desire 20 pro 16
Capturing your phone's screen 16
Turning Sleep mode on or off 17
Touch gestures 17
Home screen 20
Lock screen 20
Using Quick Settings 21
Adjusting the volume and sound settings 22
Restarting HTC Desire 20 pro (Soft reset) 22
Accessing your settings 23
Notifications 25
Selecting, copying, and pasting text 27
Entering text 28

Security

Setting a screen lock 30
Setting up Smart Lock 30
Turning the lock screen off 31
Fingerprint scanner 31
Assigning a PIN to a nano SIM card 32

Updates

Checking for security updates 34
Installing app updates from Google Play Store 34
Checking your system software version 35
Checking for system software updates 35

Home screen layout

Changing your wallpaper 36
Adding apps to the Home screen 36
Adding Home screen widgets 37
Organizing apps into folders 38

3 Contents

Adding or removing a Home screen panel 38

Taking photos and videos

Quad cameras 39
Getting started with the Camera app 39
Focusing and zooming 42
Taking a photo 43
Taking burst shots 43
Taking portraits or selfies 44
Recording video 45
Taking an ultra-wide photo 46
Taking a close-up photo 46
Taking a panoramic photo 46
Scanning a QR code 47

Phone calls

What you can do with the Phone app 48
Making a call 49
Returning a missed call 49
Answering or rejecting a call 50
What can I do during a call? 50
Setting up a conference call 51
Call history 52
Blocking a phone number 52

SMS and MMS

About the Messages app 54
Sending a text message (SMS) 54
Sending a multimedia message (MMS) 55
Sending a group message (SMS) 56
Replying to a message 56
Forwarding a message 56
Blocking messages from unwanted contacts 57
Deleting messages and conversations 57

Contacts

Your contact list 58
Adding a new contact 59
Editing contact information 59
Grouping contacts into labels 59

Battery

Tips for extending battery life 61
Using Battery Saver mode 63
Displaying the battery percentage 63
Checking battery usage 63
Battery optimization for apps 64
Enabling background restriction in apps 64

4 Contents

Storage

Types of storage 66
Freeing up storage space 66
Copying or moving files between the built-in storage and storage card 67
Copying files between HTC Desire 20 pro and your computer 68
Unmounting the storage card 68

Transfer

Ways of getting content from your previous phone 69
Transferring content from an Android phone 69
Transferring photos, videos, and music between your phone and computer 70

Backup and reset

Backing up HTC Desire 20 pro 71
Backing up photos and videos 71
Resetting network settings 72
Resetting HTC Desire 20 pro (Hard reset) 72

Installing and removing apps

Getting apps from Google Play Store 73
Downloading apps from the web 74
Uninstalling an app 74

Working with apps

App shortcuts 75
Switching between recently opened apps 76
Working with two apps at the same time 76
Using picture-in-picture 77
Controlling app permissions 77
Choosing which apps have access to your location 78
Setting default apps 78
Setting up app links 78
Disabling an app 79

Using apps

Using the Clock 80
Checking Weather 82
What you can do on Google Photos 83
FM Radio 84
Sound Recorder 85

Internet connections

Turning the data connection on or off 86
Managing your data usage 86
Wi-Fi connection 88
Connecting to VPN 89
Installing a digital certificate 90
Using HTC Desire 20 pro as a Wi-Fi hotspot 90

5 Contents

Sharing your Internet connection over USB 91

Wireless sharing

Turning Bluetooth on or off 92
Connecting a Bluetooth headset 92
Unpairing from a Bluetooth device 93
Receiving files using Bluetooth 93
Using NFC 94

Common settings

Changing your ringtone 96
Changing your notification sound 96
Turning the location setting on or off 96
Airplane mode 97
Setting when to turn off the screen 97
Screen brightness 97
Dark theme 98
Night Light 98
Changing the default font size 98
Adjusting the display size 98
Touch sounds and vibration 99
Changing the display language 99
Do not disturb mode 100

Trademarks and copyrights

Index

6 About this guide

About this guide

We use the following symbols to indicate useful and important information:

This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.

This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.

This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to HTC Support.

7 Important note on recoverable data

Important note on recoverable data

Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.

8 Unboxing and setup

Unboxing and setup

HTC Desire 20 pro overview

After taking HTC Desire 20 pro out of the box, familiarize yourself first with the location of the card
tray, controls, and sensors.

1. VOLUME control

2. POWER button

3. Speaker

4. USB Type-C® connector

5. Microphones

6. 3.5mm headset jack

7. nano SIM and storage card tray

8. Front camera

9. Proximity and light sensor

You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.

§ If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 20 pro.

§ Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.

§ Avoid connecting third-party headsets or accessories with metallic charms that dangle near the

headset jack. Using these may affect signal reception.

§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.

9 Unboxing and setup

Back panel

1. Dual LED flash

2. Quad cameras

3. Fingerprint scanner

10 Unboxing and setup

Inserting the nano SIM and microSD cards

§ Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard
nano SIM card and may get stuck in the slot.

§ The microSD™ card is optional and sold separately.

§ If you're using your old microSD card, make sure you have backups of your content on a

computer or cloud storage before inserting the card. You may be prompted to format the card.

1. Hold the phone face up.

2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—

into the tray eject hole.

When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct
the tray to avoid damaging the eject mechanism inside the slot.

3. Push the tip into the hole until the tray ejects, and then pull the tray out.

11 Unboxing and setup

4. Do the following to place your nano SIM and microSD cards into the tray:

§ With the gold contacts facing down, place two nano SIM cards into the SIM 1 and SIM 2
holders of the tray. Make sure to align the cut-off corners to the notches on the holders.

Both SIM 1 and SIM 2 cards can be 4G LTE
cards. To find out how to set the preferred
card for your mobile data connection, see

Changing your nano SIM card settings on

page 15.

§ When you need to use a microSD card, remove your second nano SIM card and then
place the microSD card into the outer holder of the tray. You cannot have both the
second nano SIM and microSD cards inserted at the same time.

5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. With the
outer card holder between your fingers, steadily slide the tray all the way into the slot.

6. Make sure the tray is flush with the side of the phone.

Follow the same procedure above to eject the tray and remove your cards. Before ejecting the tray,
make sure to unmount your microSD card first. See Unmounting the storage card on page 68.

12 Unboxing and setup

Charging the battery

Before you turn on and start using HTC Desire 20 pro, it is recommended that you charge the
battery.

§ If the battery has been fully drained, you may need to charge HTC Desire 20 pro for several
minutes before powering it on.

§ Use HTC's power adapter and USB Type-C cable to charge the battery. When the battery power
is too low, make sure to use the power adapter to charge, not the USB cable connection with
your computer.

1. Insert the small end of the USB Type-C cable into the USB Type-C connector.

2. Insert the other end of the USB Type-C cable into the power adapter.

3. Plug in the power adapter to an electrical outlet to start charging the battery.

4. After you finish charging, unplug the USB cable from your phone first. Hold the part of the

power adapter that's close to the USB port when you unplug the adapter from the outlet.

§ Avoid charging the battery in hot environments. As a safety precaution, the battery may stop
charging to avoid overheating.

§ When you're using battery-intensive apps such as games or video streaming apps while charging
the battery, your phone may become warmer. This is normal.

§ It is strongly recommended to unplug the power adapter from the electrical outlet when not in
use.

Switching the power on or off

Switching the power on

Press the POWER button until HTC Desire 20 pro vibrates.

When you turn on HTC Desire 20 pro for the first time, you’ll need to set it up.

13 Unboxing and setup

Switching the power off

1. If the display is off, press the POWER button to turn it back on.

2. Press and hold the POWER button for a few seconds.

3. Tap Power off on the options menu.

Setting up your phone for the first time

When you switch on your HTC phone for the first time—or after you've done a factory reset—you’ll
need to set it up.

®

Before you start, back up your data to your Google
HTC Desire 20 pro. Alternatively, use the HTC Transfer Tool after you finish setting up
HTC Desire 20 pro. For details, see Ways of getting content from your previous phone on page

69.

1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
fingers on the first screen until you hear a message and then a beep.

Account so you can restore them to

Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.

2. During the setup, you'll be prompted to do the following:

§ Choose the system language to use, read and agree to the terms of use, and choose your
Internet connection.

§ Choose where to copy or restore data from.

§ Sign into your Google Account.

§ Turn on Google Services. Make sure the Back up to Google Drive option is turned on to

enable Auto Backup.

It's also recommended to have Location and Device maintenance options turned on.

§ Set up Google Assistant™. For details, visit support.google.com/assistant/.

§ Set up device protection for your phone.

3. Follow the onscreen instructions to finish your phone setup.

Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning the location

setting on or off on page 96.

14 Unboxing and setup

Adding accounts

Add your accounts to access them on HTC Desire 20 pro. You can add several Google Accounts and
sync contacts, email, calendar, and Google app data from these accounts to HTC Desire 20 pro.

1. From the Home screen, tap Settings Accounts.

2. Tap Add account.

3. Tap the account type you want to add.

4. Follow the onscreen instructions to enter your account information.

Syncing your accounts

1. From the Home screen, tap Settings Accounts.

2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts

on or off.

3. To manually sync individual accounts, tap an account, tap Account sync, and then tap
Sync now.

On the Account sync screen, you can also change the sync settings for your Google Account.

Removing an account

Remove accounts from HTC Desire 20 pro if you no longer use them. Removing an account does not
remove accounts and information from the online service itself.

1. From the Home screen, tap Settings Accounts.

2. Tap an account.

3. Tap Remove Account.

Some personal data may be retained by the third-party app after you have removed the account
from HTC Desire 20 pro.

Ways to unlock HTC Desire 20 pro

It is important to set HTC Desire 20 pro to lock itself to prevent others from accessing your data in
case it gets lost or stolen. There are several ways you can unlock HTC Desire 20 pro.

§ Screen lock: Set HTC Desire 20 pro to unlock using a secure PIN, password, or pattern. See

Setting a screen lock on page 30.

§ Fingerprint: Wake up and unlock HTC Desire 20 pro with a touch by adding fingerprints.
See Fingerprint scanner on page 31.

§ Smart Lock: Set HTC Desire 20 pro to automatically unlock when it's safe with you, such as
when your phone is in your pocket or you're at home. See Setting up Smart Lock on page 30.

15 Unboxing and setup

Changing your nano SIM card settings

When you have two nano SIM cards inserted on your phone, there are several options you can set
for your cards.

1. From the Home screen, tap Settings Network & internet SIM cards.

2. Do any of the following:

§ Change the SIM card names.

§ Enable or disable a SIM card.

§ Set the default SIM card for your mobile data connection.

§ Set the default SIM card for making phone calls.

§ Set the default SIM card for sending SMS messages.

16 Your first week with your new phone

Your first week with your new phone

Changing the way you navigate HTC Desire 20 pro

By default, you navigate your phone using the Navigation bar at the bottom of the screen. In
Settings, you can change the way to navigate your phone.

1. From the Home screen, tap Settings System.

2. Tap Gestures System navigation.

3. Select one of the following types of navigation:

§ Gesture navigation

Use swipe gestures instead of tapping buttons to go back to the previous screen, return
to the Home screen, and access recent apps. After selecting this option, tap to adjust
the Back gesture sensitivity.

§ 3-button navigation

This is the default Navigation bar with the Back , Home , and Recent apps
buttons.

There's an accompanying tutorial that plays back when you select a type of navigation. View the
tutorial to learn how to navigate.

Capturing your phone's screen

Want to show off your high game score? It's easy to take a picture of the screen to share.

1. To capture a screenshot, do any of the following:

§ Press and hold POWER and VOLUME DOWN at the same time.

§ Press and hold the POWER button until a menu opens, and then tap Screenshot.

2. Open the Notifications panel.

You'll see the Screenshot saved notification with options on what to do with the screenshot.

If you don't see the options, slide two fingers apart on the notification to display them.

3. Tap Share.

17 Your first week with your new phone

Turning Sleep mode on or off

Sleep mode saves battery power by putting HTC Desire 20 pro into a low power state while the
display is off. It also stops accidental button presses when HTC Desire 20 pro is in your bag.

§ To turn off the display and switch to Sleep mode, briefly press the POWER button.

HTC Desire 20 pro also automatically goes into Sleep mode when it’s left idle for a while. You
can change the time before HTC Desire 20 pro sleeps by setting the screen timeout.

§ To wake up your phone from Sleep mode, press the POWER button.

Touch gestures

Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.

Tap

Tap the screen with your finger when you want to select onscreen items
such as application and settings icons, or press onscreen buttons.

Press and hold

To open the available options for an item (for example, a contact or
link in a webpage), just press and hold the item.

18 Your first week with your new phone

Swipe or slide

Drag

Quickly swipe your finger horizontally across the screen to go to
other Home screen panels. Swipe vertically to scroll through a list,
document, and more.

Press and hold your finger with some pressure on an icon or widget
before you start to drag. While dragging, don't release your finger
until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need
to swipe your finger in light, quicker strokes, such as when
moving right and left on the Home screen, or flicking through
a contacts or message list.

19 Your first week with your new phone

Slide with two fingers

In some apps, slide two fingers apart to zoom in when
viewing a picture or text.

Slide two fingers together to zoom out of the picture
or text.

Two-finger swipe

Swipe down from the status bar using two fingers to access Quick Settings.

20 Your first week with your new phone

Home screen

After you've turned on and set up HTC Desire 20 pro for the first time, you'll see the main Home
screen.

From the main Home screen, you can do the following:

§ Swipe right and you'll see Google Discover.

For details on customizing Google Discover, open the Google app. Tap More Help, and then
search for Discover.

§ Change your home and lock screen wallpaper. See Changing your wallpaper on page 36.

§ Add your favorite apps and widgets. See Adding apps to the Home screen on page 36 and

Adding Home screen widgets on page 37.

You can also add more Home screen panels. See Adding or removing a Home screen panel on
page 38.

Lock screen

Here's what you can do on the Lock screen:

§ Swipe up on the lock screen to unlock the screen.

Make sure to set up a screen lock to help protect your phone. See Setting a screen lock on page

30.

§ Tap twice on a notification to go directly to the related app.

§ Swipe left or right on the notification to remove it.

§ Press and hold a notification, and then choose how you want its app to notify you. You can

also turn off notifications from the app.

§ Go to Settings
hide on the lock screen.

To hide lock screen notifications completely, tap Lock screen Don't show notifications at all.

§ To set more lock screen notification options, go to Settings Apps & notifications
Notifications.

Display Advanced Lock screen display to choose what you want to show or

21 Your first week with your new phone

Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi® and Bluetooth® on or off.

1. Swipe down from the top of the screen to open the Notifications panel.

Right below the status bar, you'll see the short Quick Settings bar.

2. To see the full Quick Settings panel, do any of the following:

§ On the lock screen, swipe down once from the top of the screen.

§ On any other screen, swipe down once with two fingers or swipe down twice with one

finger from the status bar.

3. Swipe left or right to see more tiles.

4. To turn a setting on or off, just tap its tile.

5. To customize a setting, press and hold its tile.

Customizing Quick Settings

You can remove, replace, or rearrange the tiles in Quick Settings.

1. With two fingers, swipe down from the top of the screen to open Quick Settings.

2. Tap and do one of the following:

§ Press and hold a tile, and then drag it to your desired position.

§ Press and hold a tile, and then drag it down under the Hold and drag to add tiles section

to hide it from the Quick Settings panel.

§ Under the Hold and drag to add tiles section, drag a tile up to show it in the Quick
Settings panel.

3. Press .

There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You
may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.

22 Your first week with your new phone

Adjusting the volume and sound settings

Pressing the VOLUME UP and VOLUME DOWN buttons changes the volume of whatever sound is
playing right now. If no sound is playing, it adjusts the media volume. Pressing the buttons also
displays the volume control.

Here's how to turn on or off different types of sound and adjust their volume:

§ Tap to switch the ringer and notifications between vibrate, silent, and normal.

§ Tap to toggle the media volume on and off.

§ Tap to adjust different types of volume.

Tap See more to access Sound settings.

Whether the ringer is on or off, turning on Vibrate for calls in Sound settings makes your phone
vibrate when you have incoming calls.

Restarting HTC Desire 20 pro (Soft reset)

If HTC Desire 20 pro is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.

1. If the display is off, press the POWER button to turn it back on.

2. Press and hold the POWER button, and then tap Restart.

HTC Desire 20 pro not responding?

If HTC Desire 20 pro does not respond when you touch the screen or press the buttons, you
can still restart it.

Press and hold the POWER button until your phone vibrates, and then release the button.

You may need to press and hold the button for 12 seconds before the phone vibrates.

23 Your first week with your new phone

Accessing your settings

There are several ways you can find and access settings on your phone.

1. Open Settings from the Home screen, Apps screen, or Notifications panel:

§ On the main Home screen, tap Settings.

§ From the Home screen, swipe up, and then find and tap Settings.

§ Swipe down with two fingers from the top of the screen, and then tap .

2. Tap the search bar to enter an option or setting you want to find. You can also navigate
through the following categories to find a setting:

Option Description

Network &
internet

Connected
devices

Apps &
notifications

Battery Check battery usage information. Enable features such as Battery

Display Adjust screen brightness, text and display size, and other settings for

Sound Adjust different types of sound volume, choose your ringtone and

Storage § Check your available internal storage. Clean up the internal storage

§ Change SIM card settings.

§ Turn airplane mode on or off.

§ Configure and manage your network connections.

§ Set up your phone as a Wi-Fi hotspot.

§ Share your phone's Internet connection via USB or Bluetooth.

Connect to external devices through Bluetooth, NFC, and more.

§ Set how you want to be notified by your apps.

§ Set app permissions, default apps to use, app usage timer, and more.

Saver to help save battery power.

easier readability.

notification sound, set up Do not disturb mode, and more.

when you're almost out of storage space.

§ Manage your storage card.

Privacy § Choose to show or hide notification content on the lock screen.

§ Manage how your location history and other information is used.

Location § Manage location access and various Google location services.

§ Choose which apps can access your location.

Security Set your screen unlock method, SIM card lock, and more.

Accounts Add your email and other accounts.

Accessibility § Enable accessibility features such as TalkBack.

§ Adjust the display size, audio and onscreen text settings, and more.

24 Your first week with your new phone

Option Description

Digital Wellbeing
& parental
controls

Keep track of your daily phone use, set a bedtime schedule with the
Wind Down feature, set up content restrictions for your child, and
more.

For details, see this article in Android™ Help Center: Manage how you

spend time on your Android phone with Digital Wellbeing.

Google Set up various Google services and settings for your phone.

System § Configure system settings such as languages and input, date and

time, and more.

§ Back up your phone to your Google Account.

§ Check for software updates and install them.

§ Factory reset your phone, or only reset certain settings.

About phone Check information such as IMEI, Android version, and more.

At the top of the Settings screen, you'll also see suggested settings you can change.

25 Your first week with your new phone

Notifications

Notifications panel

Notification icons inform you of new messages, calendar events, alarms, and activities in progress
such as files downloading.

When you see notification icons, open the Notifications panel to check out details of the
notifications that you've received.

To open the Notifications panel, slide down from the top of the screen.

Or just swipe down anywhere on the Home screen.

§ Tap the notification to open the corresponding app.

§ To dismiss just one notification in the list, drag it left or right.

§ Slide two fingers apart on the notification to expand it and see more details or see if there are

more notifications bundled inside it. Slide two fingers together on the notification to minimize
it again.

§ Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.

§ If you have several notifications, scroll through the list screen to see them all.

§ To dismiss all non-persistent notifications, scroll to the bottom of your notifications, and then

tap Clear all.

§ To clear all silent notifications, tap next to Silent notifications.

§ To change what app notifications you want to receive, tap Manage. For more details, see

Managing app notifications on page 26.

26 Your first week with your new phone

Snoozing notifications

You can snooze notifications to temporarily remove them from the status bar and Notifications
panel.

Turn on snoozing, if it's not yet enabled. Go to Settings Apps & notifications, tap Notifications

Advanced, and then turn on Allow notification snoozing.

1. Swipe down from the top of the screen to open the Notifications panel.

2. Slide the notification slowly to the right or left, and then tap .

3. Tap then choose how long you want to snooze the notification.

The snoozed notification shows up again on the status bar and notifications panel as soon as the
snooze time ends.

Turning Notification dots on or off

Apps show a dot when they have notifications. You can choose to turn the Notification dot on or off
per app or for all apps.

1. From the Home screen, tap Settings Apps & notifications.

2. To turn the Notification dot on or off for an app:

a) On the Apps & notifications screen, tap See all __ apps.

b) Tap the app that you want, and then tap Notifications Advanced.

c) Tap the On/Off switch next to the Allow notification dot option.

3. To turn the Notification dot on or off for all apps:

a) On the Apps & notifications screen, tap Notifications Advanced.

b) Tap the On/Off switch next to the Allow notification dots option.

Managing app notifications

Choose which types of app notifications to enable, disable, or override your Do Not Disturb settings.

1. From the Home screen, tap Settings Apps & notifications.

2. Do one of the following to choose the app to customize:

§ Tap an app under the Recently opened apps section. Or tap See all __ apps to choose
from more apps. Then tap Notifications.

§ To choose an app that recently sent you notifications, tap Notifications. Under the
Recently sent section, tap the app you want. Or tap See all from last 7 days to choose
from more recent apps.

3. Tap the On/Off switch next to each notification type to turn it on or off.

4. For a notification type that's turned on, tap it to set how you want to be notified. You can:

§ Set it as an Alerting or Silent notification:

27 Your first week with your new phone

Option Description

Alerting Your phone will notify you with a sound, lock screen notification, and a

notification icon for the app in the status bar.

Silent Your phone won't notify you with a sound or vibration. You'll still see the

notification in the Notifications panel.

§ Turn on Pop on screen to display alerting notifications as a banner at the top of your
screen.

§ Tap Advanced, and then turn on Override Do Not Disturb to continue receiving
notifications even when Do Not Disturb mode is on.

App notification settings are applied to notifications in the Notifications panel and the lock screen.

You can also press and hold a notification in the Notifications panel or the lock screen to see the
notification settings you can customize.

Selecting, copying, and pasting text

1. Press and hold on a word.

2. Drag the start and end anchors to highlight the text you want to select.

3. Tap Copy.

4. In a text entry field (for example, while composing an email), press and hold at the point

where you want to paste the text.

5. Tap Paste.

Sharing text

1. After you have selected the text, tap Share.

2. Choose where to share the selected text.

28 Your first week with your new phone

Entering text

The help content here is based on the following Gboard app version: 9.8.x.

The keyboard becomes available when you tap a text field in an app.

Here are some tips on using Gboard:

The keyboard layout may slightly differ depending on the text field currently active.

§ Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.

§ Some keys have multiple characters or accents associated with them. Press and hold a key to
enter numbers, symbols, or accented letters.

§ Tap to switch to the number and symbol keyboard.

§ Swipe left or right on the space bar to move the cursor.

§ Tap , and then tap the icons along the bottom to choose from a wide selection of emojis,

stickers, and more.

§ Tap to use more Gboard features. You can search the web, translate text, switch to
one-handed typing mode, apply a theme, and more.

§ Press to close the onscreen keyboard.

To learn more about Gboard, visit support.google.com/gboard.

29 Your first week with your new phone

Entering text by speaking

Voice-to-Text feature may not be available in some languages.

1. Tap an area where you want to enter text.

2. On the keyboard, tap .

3. Say the words you want to enter.

When entering English text, you can insert punctuation marks by saying their name. For
example, say "Bring water comma towels comma and goggles period". The text
will appear as "Bring water, towels, and goggles."

30 Security

Security

Setting a screen lock

Help protect your personal information and help prevent others from using HTC Desire 20 pro
without your permission.

Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be
asked to unlock the screen every time HTC Desire 20 pro is turned on or when it’s idle for a preset
period of time.

1. From the Home screen, tap Settings

2. Under Device security, tap Screen lock.

3. Select a screen lock option and set up the screen lock.

4. Next to Screen lock, tap Lock after screen timeout, then specify the idle time before

the screen locks.

If you've set up a screen lock pattern and you don't want the pattern shown as you draw it, tap
and tap the Make pattern visible On/Off switch to turn it off.

Security.

Setting up Smart Lock

Smart Lock keeps your phone unlocked when it's safe with you, such as when your phone is in your
pocket or you're at home. After you set up Smart Lock, you won't need to manually unlock the
phone.

Available Smart Lock options vary depending on the phone model.

1. From the Home screen, tap Settings Security.

2. Tap Smart Lock.

You need to have a screen lock set up before you can use Smart Lock. If you haven't set up a
screen lock, tap Screen lock. This will be your alternate screen lock method.

3. Confirm your screen lock.

4. Choose from the available options and set when you want to keep the phone unlocked. For

instance, when:

§ You're carrying the phone

§ You're in a trusted location such as your home or office

§ The phone is connected to a trusted device such as your Bluetooth watch or car system

31 Security

5. Follow the onscreen instructions, and then press to return to the Security screen.

6. Under Device security, tap next to Screen lock, tap Lock after screen timeout, and then

specify the idle time before the screen is locked.

Turning the lock screen off

Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in
Settings.

It is recommended that you have a screen lock to help secure your phone from unwanted access.

1.

From the Home screen, tap Settings

2. Under Device security, tap Screen lock.

3. Enter or confirm your lock screen, and then tap None Yes, remove.

To turn lock screen on again, tap Screen lock again to set one.

Security.

Fingerprint scanner

You can quickly wake up and unlock the HTC Desire 20 pro using your fingerprint. You can add up
to 5 fingerprints.

When setting up and using the fingerprint scanner, follow these tips:

§ Make sure your finger and the fingerprint scanner are dry and clean.

§ Use the entire pad of your finger, including the sides and tip.

§ When recording your fingerprint, touch the scanner until it vibrates.

§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to

the scanner to turn on the screen or unlock the HTC Desire 20 pro.

You may not be able to set the fingerprint scanner to unlock HTC Desire 20 pro, if you've signed
in to an Exchange ActiveSync® account that requires you to set a different screen lock option
(such as password). Check with your Exchange Server administrator if your Exchange
ActiveSync account supports the fingerprint scanner.

Adding a fingerprint the first time

1. From the Home screen, tap Settings Security.

2. Tap Fingerprint.

If you haven't already set up a screen lock, you'll be asked to set one up. See

Setting a screen lock on page 30.

3. If prompted, choose how you want to show notification content when your phone is locked,
and then tap Done.

32 Security

4. Tap Next.

5. Place your index finger on the fingerprint scanner to start scanning.

6. Repeatedly touch the scanner until the fingerprint has been successfully recorded.

7. After you've successfully recorded your fingerprint, tap Done.

You can now use your fingerprint to wake up and unlock HTC Desire 20 pro.

You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts.

Adding, removing, or editing fingerprints

1. From the Home screen, tap Settings Security.

2. Tap Fingerprint.

3. Enter your pattern, PIN, or password.

4. Do any of the following:

§ Tap Add fingerprint to add another fingerprint.

§ Tap a recorded fingerprint to rename it.

§ Tap

next to a recorded fingerprint to delete it.

Assigning a PIN to a nano SIM card

You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN).

Make sure you have the default PIN provided by your mobile operator before continuing.

1. From the Home screen, tap Settings Security.

2. Tap SIM card lock.

3. In dual SIM phone models, select which card you want to assign a new PIN to.

4. Tap the Lock SIM card On/Off switch to turn it on. Enter the default PIN of the card, and
then tap OK.

5. To change the card PIN, tap Change SIM PIN.

33 Security

Restoring a nano SIM card that has been locked out

If you enter the wrong PIN more times than the maximum number of attempts allowed, the card
will become “PUK-locked.”

You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 20 pro. Contact your mobile
operator for this code.

1. When prompted, enter the PUK code, and then tap Next.

2. Enter the new PIN you want to use, and then tap Next.

3. Enter the new PIN again, and then tap OK.

34 Updates

Updates

Checking for security updates

When there's a security patch that provides security fixes or enhancements available for download,
you'll receive a security update notification. You can easily install the update from the notification.

You can also manually check for security updates in Settings.

1. From the Home screen, tap Settings

2. Do the following:

§ Tap Security update Check for update.

§ Tap Google Play system update Check for update.

Just like security updates, Google Play
privacy fixes or enhancements. You may be able to get these updates faster sine they are sent
directly to your phone from Google Play™, just like app updates.

Security.

™

system updates also provide important security and

Installing app updates from Google Play Store

Most apps get updated with improvements and bug fixes through Google Play Store. You can
manually update apps or set the Google Play Store app to automatically download and install app
updates when available.

1. On the Home screen, tap Play Store.

2. Tap to open the slideout menu.

3. Tap My apps & games.

4. On the Updates tab, you'll see the list of apps that have updates available.

5. Tap Update next to the app you want to update.

Tap Update all if you want to update all the apps.

In Google Play Store, tap Settings Auto-update apps to choose how you want Google Play
Store to update your apps.

35 Updates

Checking your system software version

Before installing a system software update, you can check first what Android version you have on
your HTC device.

1. On the Home screen, tap Settings.

2. Tap About phone.

3. Check under Android version.

Checking for system software updates

You'll receive a notification if there's a system software update available for your phone model. You
can also manually check for system software updates in Settings.

1. On the Home screen, tap Settings.

2. Tap System Advanced Software updates.

3. Tap Check now.

36 Home screen layout

Home screen layout

Changing your wallpaper

Choose from the preset wallpapers, a photo you've taken with the camera, or an image on your
phone.

1. From the Home screen, tap Settings

You can also press and hold an empty space on the Home screen, and then tap Wallpapers.

2.

Choose from where you want to select a wallpaper.

3. Choose the image you want, and then tap Set wallpaper.

4. Choose whether to use the image as your home wallpaper, lock screen wallpaper, or both.

Display Wallpaper.

Adding apps to the Home screen

Place apps you often use on any Home screen panel for quicker access.

1. Swipe up on the Home screen to open the Apps screen.

2. Press and hold an app icon, and then drag it to a Home screen panel you want to add it to.

You can group apps on the Home screen into folders. See Organizing apps into folders on page
38

37 Home screen layout

Favorites bar

The favorites bar gives you one-touch access to frequently-used apps. You can replace the apps on
the favorites bar.

1. On the favorites bar, press and hold the app you want to replace, and then drag it to an empty
space on the Home screen or to Remove on top of the screen.

2. Swipe up on the Home screen to open the Apps screen.

3. Press and hold an app, and then drag it to the empty slot on the favorites bar.

You can group apps on the favorites bar into a folder. See Organizing apps into folders on page
38

Adding Home screen widgets

Widgets make important information and media content readily available.

1. Press and hold an empty space on the Home screen.

2. Tap Widgets.

3. Look for the widget you want to add to the Home screen.

4. Press and hold the widget, and then drag it to the Home screen panel you want to add it to.

Resizing a widget

Some widgets can be resized after you've added them to your Home screen.

1. Press and hold a widget on the Home screen, and then release your finger. If a border with
dots appears, that means the widget is resizable.

2. Drag the dots to enlarge or shrink the widget size.

Removing a widget or icon

Press and hold the widget or icon you want to remove, and then drag it to Remove at the top of the
screen.

38 Home screen layout

Organizing apps into folders

You can group apps on the Home screen or favorites bar into folders.

1. Press and hold an app, and then drag it over to another app to automatically create a folder.

2. Tap the folder to open it.

3. Tap Unnamed Folder, and then enter your folder name.

4. To add another app, just drag it on top of the folder.

Removing items from a folder

1. On the Home screen or favorites bar, tap a folder to open it.

2. Press and hold an app in the folder, and then drag it out to an empty space on the Home

screen or to Remove on top of the screen.

Adding or removing a Home screen panel

A new Home screen panel will be added when you drag an item such as an app or widget to the right
of the rightmost Home screen panel.

After you move all items out from a Home screen panel, the empty Home screen panel will be
deleted automatically.

39 Taking photos and videos

Taking photos and videos

Quad cameras

HTC Desire 20 pro gives you imaging at its finest. With four rear-mounted cameras, take stunning
shots from a variety of perspectives.

1. 8MP ultra-wide camera

Take ultra-wide photos with the 118-degree camera. See Taking an ultra-wide photo on page

46.

2. 48MP f/1.8 camera

Capture high-resolution photos at 48MP. See Taking a photo on page 43.

3. 2MP depth-sensing camera

Capture professional-looking portraits with blurred background. See Taking portraits or selfies
on page 44.

4. 2MP macro camera

Take macro shots at the closest focal distance of 2.5 cm (1 in). See Taking a close-up photo on
page 46.

Getting started with the Camera app

Take great photos and videos with HTC Desire 20 pro.

For your convenience, there's more than one way to launch the Camera app.

40 Taking photos and videos

§ On the Home screen, tap the camera icon to open the Camera app.

§ Swipe up from the camera icon at the bottom-right corner of the lock screen.

§ Press the POWER button twice.

Make sure Jump to camera is turned on in Settings System Gestures.

You'll see Photo mode the first time you use the Camera app.

Icon Function

Open the menu to select a capture mode or change camera settings.

Switch between the front and rear cameras.

Switch between Video and Photo modes.

/

Capture a photo.

Choose either the manual or auto Bokeh mode option so you can take photos with
blurred background.

View the last photo or video taken.

41 Taking photos and videos

Choosing a capture mode

Switch to a capture mode to use for taking photos or videos.

1. Tap to open the Capture mode menu.

2. Tap the capture mode you want to use.

§ To rearrange the capture modes in the menu, drag a mode icon to the position that you want.

§ In certain capture modes, you can:

§ Quickly switch between the front and main cameras by tapping

§ Switch back to either Photo or Video mode by tapping or .

.

Turning the camera flash on or off

Tap the flash icon , and then choose a flash setting.

When you've switched to the front camera, you can also tap the flash icon to turn the flash on or off.

Using the volume buttons for capturing

In the Camera app, you can set the VOLUME buttons to function as the shutter release or zoom
controls.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Tap to open the Capture mode menu.

3. Tap Volume button options.

4. Choose how you want to use the VOLUME buttons when you're in the Camera app.

42 Taking photos and videos

Focusing and zooming

Before taking a photo or video, adjust the focus, exposure, and zoom level.

You won't be able to adjust these settings in some capture modes.

§ Focus and exposure

§ In capture modes such as Photo and Video modes, the camera automatically focuses

when you point the camera at your subject.

You can also tap the screen to change the focus to a different subject.

§ To manually adjust the exposure, tap the Viewfinder screen. When you see a slider bar,
drag your finger up or down.

§ In Video mode, press and hold on the area where you want to lock the focus and
exposure.

§ Zoom

§ On the Viewfinder screen, slide two fingers apart to zoom in or together to zoom out.

You can also freely zoom in or out while recording.

§ In Photo and Video modes, tap the zoom ratio button to switch between 1x and 2x
zoom.

You can also drag the button on the zoom slider bar to gradually increase or decrease
the zoom level.

43 Taking photos and videos

Taking a photo

Take captivating, high-quality photos with the main camera.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Do one of the following:

§ Switch to 48MP mode to take photos at the highest 48MP resolution.

§ Switch to Photo mode to take photos at other resolutions.

To find out how to switch between capture modes, see Choosing a capture mode on page 41.

Photo mode automatically detects low-light conditions. It uses Night Scene mode to enhance
nighttime or dark shots and displays

3. Tap the icons on top of the Viewfinder screen in portrait orientation—or on the left side of
the screen in landscape orientation—to choose capture settings.

Not all capture settings in Photo mode are available in 48MP mode.

on the Viewfinder screen.

4. Point the camera at what you want to capture. The camera adjusts the focus automatically as
you move it.

5. Adjust the focus, exposure, and zoom level. See Focusing and zooming on page 42.

6. When you're ready to take the photo, tap .

Taking burst shots

Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race,
you can capture the action.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 41 for

details.

3. Press and hold .

The camera takes consecutive shots of your subject.

44 Taking photos and videos

Taking portraits or selfies

Use these features in Photo mode to capture great-looking portraits or selfies.

Bokeh mode

With Bokeh mode, you can take portrait shots with a nice blurred background. Blur the background
automatically, or manually adjust the blur level before taking the shot.

§ To get a nice blurred background in your shots, the ideal distance between you and your subject
is 50-200 cm (1 ft 8 in to 6 ft 8 in).

§ You need to be in a well-lit environment.

§ Some features such as HDR, zooming, and flash are not available in Bokeh mode.

Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 41 for

1.

details.

2. Tap to turn on Bokeh mode. The icon then changes to .

3. Drag the slider to increase or decrease the blur level of the background.

4. When ready, tap .

Beauty Mode

Use Beauty Mode to apply real-time touch-ups such as skin smoothening, face slimming, and more.

1. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 41 for
details.

2. Tap to switch between the front and main cameras.

3. Tap to display the Beauty Mode options.

4. Tap each option, and then drag its slider to make your adjustments.

5. When ready, tap .

45 Taking photos and videos

HDR

When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to
capture your subject more vividly. HDR brings out the details of both highlights and shadows, even
in high contrast lighting.

HDR works best when your subject is steady. The camera takes multiple shots at different
exposure levels and combines them into one enhanced photo.

1. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 41 for
details.

2. Tap to switch between the front and main cameras.

3. Tap , and then tap or .

4. Frame the subject you want to capture.

5. When you're ready to take the photo, tap .

Unflipping photo selfies

When you view yourself on the Viewfinder screen, your selfie is actually a mirrored image. Here's
what to do if your captured photo looks flipped and is not the mirrored image.

1. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 41 for
details.

2. Tap to switch to the front camera.

3. Tap to open the Capture mode menu.

4. Tap Camera options.

5. Make sure the Save mirrored selfies option is selected.

Recording video

Capture videos of memorable moments.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Video mode. See Choosing a capture mode on page 41 for details.

3. Tap

4. When you're using the main camera, adjust the focus, exposure, and zoom level. See Focusing

and zooming on page 42.

to switch between the front and main cameras.

5. To start recording, tap .

While recording video with the main camera, you can still change the focus, exposure, and zoom
level. You can also tap the flash icon to turn the flash on or off.

6. Tap to capture a still shot while recording video.

46 Taking photos and videos

7. Tap to pause the recording, and then tap to resume.

8. To stop recording, tap .

Taking an ultra-wide photo

Switch to Wide Angle mode to use the ultra-wide angle camera for capturing landscape scenes.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Wide Angle mode. See Choosing a capture mode on page 41 for details.

3. Tap the icons on top of the Viewfinder screen in portrait orientation—or on the left side of

the screen in landscape orientation—to choose capture settings such as photo resolution.

4. Point the camera at what you want to capture.

5. When you're ready, tap .

6. Tap to exit Wide Angle mode.

By default, Correct lens distortion is enabled in the camera settings which removes distorted
edges from ultra-wide shots. Turn off this setting when you need to take photos with fish-eye
effects.

Taking a close-up photo

Use Macro mode to take photos of objects or pets at close range.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Macro mode. See Choosing a capture mode on page 41 for details.

3. Point the camera at what you want to capture.

Keep a distance of between 2.5–10 cm (1–4 in) between your phone and your subject.

4. Adjust the focus and exposure. See Focusing and zooming on page 42.

5. Keep your phone steady. When you're ready to take the photo, tap .

6. Tap to exit Macro mode.

Taking a panoramic photo

Get a wider shot of landscapes in one sweep with Panorama mode.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Panorama mode. See Choosing a capture mode on page 41 for details.

3. When ready, tap

.

47 Taking photos and videos

4. Pan left or right. Hold your phone as steadily as you can to avoid distortion while the camera
captures frame by frame.

5. Finish panning, or tap to stop capturing anytime.

When done capturing, the camera stitches the frames into a single photo.

6. Tap to exit Panorama mode.

Scanning a QR code

Use the main camera to scan a QR code and extract the information stored in it. You can then paste
the information into another app.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to QR Code mode. See Choosing a capture mode on page 41 for details.

3. Point the camera at the QR code you want to scan.

The information stored in the QR code will be displayed onscreen and copied to the
clipboard.

4. Tap

5. Open an app that can use the information from the QR code.

For example, if the extracted information is a URL, open a web browser and paste the URL to
access the corresponding website.

to exit QR Code mode.

48 Phone calls

Phone calls

What you can do with the Phone app

The help content here is based on the following app version: 53.0.3x.

Aside from making voice calls, here are some of the things you can do with the Phone app.

§ Easily search and call nearby businesses. See Making a call on page 49.

§ Minimize an ongoing call to a bubble on the Home screen. See Displaying a call as a bubble on

page 50.

§ Block numbers to prevent your phone from ringing when you receive their calls. You have the
option to report them as spam calls. See Blocking a phone number on page 52.

§ Use Assisted dialing to easily place calls to your home country while you're traveling
overseas.

§ Switch from a voice call to Google Duo™ video call.

To learn more about the Phone app, tap

support.google.com/phoneapp.

Help & feedback. Or, you can visit

49 Phone calls

Making a call

Use the Phone app to make calls.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Do one of the following:

§ To enter a number, tap .

As you type on the keypad, matching numbers or names from your contact list will be
displayed.

§ To search for a nearby business establishment, tap the search box at the top of the
Phone app. As you enter the first few letters of the business name, matching results will
be listed.

If this is your first time to search for nearby places, tap Allow to give the Phone app access to
your location.

§ To choose a saved contact, tap .

You can also enter the contact name in the search box.

§ To choose a number or contact from the call history, tap

§ To choose a contact that you've set as a favorite, tap .

.

3. Tap the number you want to call or tap .

If the phone number has an extension, tap
extension number.

4. When you're done with the call, tap .

after connecting to the main line and then dial the

Calling a number in a message, email, or calendar event

When you receive a text message, email, or calendar event that has a phone number in it, you can
just tap the number to place a call.

Returning a missed call

You'll see the missed call icon in the status bar when you miss a call.

1. Slide the Notifications panel open to check who the caller is.

2. To return the call, tap Call back.

If you have multiple missed calls, expand the notification to see the calls. You can also tap the
notification to check the missed calls in the Recents tab of the Phone app.

50 Phone calls

Answering or rejecting a call

When you receive a phone call, you'll see the caller's photo and number, if available.

Do one of the following:

§ Tap Answer or Decline.

§ If the phone is locked, drag upwards to answer the call or drag it downwards to reject the

call.

You can reject the call and send a text message to the caller by tapping Reply.

Muting the ringing sound without rejecting the call

Do one of the following:

§ Press the VOLUME DOWN or VOLUME UP button.

§ Press the POWER button.

What can I do during a call?

When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.

Displaying a call as a bubble

During a call, you can minimize the screen to a floating bubble. This makes it easier for you to
multitask.

§ In the ongoing call, press . The bubble appears on the Home screen.

§ Drag the bubble to change its position. You can only move it along the left or right edges of

the Home screen.

§ Press and hold the bubble to display options.

§ To display the call in full screen again, do any of the following:

§ Press and hold the bubble, and then tap Back to call.

§ Slide open the Notifications panel, and then tap the Ongoing call notification.

§ To remove the bubble, drag it down to the Hide option at the bottom of the Home screen.

51 Phone calls

Putting a call on hold

To put the call on hold, tap . The status bar then displays the hold call icon .

To resume the call, tap again.

Switching between calls

If you’re already in a call and you accept another call, you can switch between the two calls.

1. When you receive another call, swipe up to accept the second call and put the first call on
hold.

If you want to answer the incoming call and end the current call, tap Answer & end ongoing call.

2.

To switch between the calls, tap

.

Turning the speakerphone on or off during a call

To decrease potential damage to your hearing, do not hold HTC Desire 20 pro to your ear when
the speakerphone is on.

§ During a call, tap . The speakerphone icon appears in the status bar.

§ To turn the speakerphone off, tap again.

Muting the microphone during a call

During a call, tap to toggle the microphone on or off. When the microphone is turned off, the
mute icon appears in the status bar.

Setting up a conference call

Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then
simply dial each subsequent call to add it to the conference.

Make sure that you have conference calling service activated. Contact your mobile operator for
details.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Make a call to the first conference call participant.

3. When connected, tap , and then dial the number of the second participant. The first

participant is put on hold.

4. When connected to the second participant, tap .

5. To add another participant, tap , and then dial the number of the contact.

52 Phone calls

6. When connected, tap to add the participant to the conference call. Tap to access
options such as ending the call with a participant.

7. To end the conference call, tap .

Call history

Use call history to check missed calls, your dialed numbers, and received calls.

1. On the Home screen, tap the phone icon to open the Phone app.

2. If the keypad is open, press

3. Tap .

4. Do one of the following:

§ Tap next to the name or number to call.

§ Press and hold a name or number in the list to display the options menu.

§ Tap Call history Missed to filter and display only missed calls.

to close it.

Adding a new phone number to your contacts from call history

1. If the keypad is open, press to close it.

2. Tap .

3. Tap Add contact below the new phone number.

4. Do one of the following:

§ To create a new contact, enter contact details and then tap Save.

§ To add the number to an existing contact, tap Add to existing and then search for the

contact. Tap the contact name, and then tap Save.

Clearing the call history list

1. Tap Call history.

2. Tap Clear call history.

Blocking a phone number

When you block a phone number, the Phone app declines calls from the number automatically.

1. On the Home screen, tap the phone icon to open the Phone app.

2. If the keypad is open, press

3. Tap .

4. Press and hold the phone number you want to block, and then tap Block/report spam.

to close it.

53 Phone calls

5. Select or clear the Report call as spam option, depending on whether you want to mark the
number as a spam call.

6. Tap Block.

§ To unblock a number, press and hold the number, and then tap Unblock.

§ To see and manage your list of blocked phone numbers, tap Settings Blocked numbers.

On the Blocked numbers screen, you can also turn on the Unknown On/Off switch to
automatically block calls without caller IDs.

54 SMS and MMS

SMS and MMS

About the Messages app

The help content here is based on the following app version: 6.4.x.

With Messages, you can send and receive instant text (SMS) and multimedia (MMS) messages
between HTC Desire 20 pro and another phone. MMS can contain text and pictures, recorded voice,
audio or video files, or contact cards (vCard). See your service plan for applicable charges for
messaging.

There's also a Messages for web feature that allows you to read and send your messages on your
computer. To learn more about the Messages app for mobile and web, tap Help & feedback
or visit support.google.com/messages.

Sending a text message (SMS)

§ There is a limit on the number of characters for a single text message. Once you go over the
character limit, a new message is created but automatically joined into one when received. As
you near the limit, a character count will appear above the Send button.

§ Your text message automatically becomes a multimedia message if you attach an item, or
compose a very long message.

1. On the Home screen, tap the Messages app.

2. Tap .

3. Enter a contact name, mobile number, or email address in the To field. Or select a contact

from the list.

55 SMS and MMS

4. In the text box, start composing your message.

5. Tap to send the message.

If you're not ready to send the message, press
save the message as a draft.

to close the keyboard, and then press to

Sending a multimedia message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS)
with pictures, voice recordings, audio or video files.

Before attaching and sending a video, compress it first so that the file size doesn't exceed the
message size limit.

1. On the Home screen, tap the Messages app.

2. Tap .

3. Enter a contact name, mobile number, or email address in the To field. Or select a contact

from the list.

4. Tap to attach a photo or video.

Tap , to include other types of attachments, such as a sticker, voice recording, or your
location.

5. Tap the text box, and then enter your message.

6. Tap to send the message.

If you're not ready to send the message, press
save the message as a draft.

Depending on the resolution of your photo or video attachments, they may be displayed as
cropped thumbnails in your multimedia message.

to close the keyboard, and then press to

56 SMS and MMS

Sending a group message (SMS)

Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to
send a group SMS or group MMS.

1. On the Home screen, tap the Messages app.

2. Tap Create group.

3. In the To field, enter the mobile numbers to send to, separating them with a semicolon.

You can also choose from Top contacts or the contact list.

When choosing from the contact list, tap the name and not the profile photo. If a contact has
multiple numbers, choose one of their mobile numbers.

4. After you finish choosing contacts, tap Next.

5. When prompted, enter an optional group name.

6. Tap the text box, and then compose your message.

7. Tap

If you're not ready to send the message, press
save the message as a draft.

to send the message.

to close the keyboard, and then press to

Replying to a message

1. On the Home screen, tap the Messages app.

2. Tap a contact (or phone number) to display the exchange of messages with that contact.

3. Tap the text box, and then enter your message.

4. Tap

.

Forwarding a message

1. On the Home screen, tap the Messages app.

2. Tap a contact (or phone number) to display the exchange of messages with that contact.

3. Press and hold the message until it is selected, and then tap Forward.

4. Select the contact from the pop-up window. If the contact is not listed, tap New message and

then enter or select a contact.

5. Tap .

57 SMS and MMS

Blocking messages from unwanted contacts

Block unwanted messages and keep your Messages screen clean.

1. On the Home screen, tap the Messages app.

2. Press and hold a contact (or phone number) to select.

3. Tap at the top of the screen. When the contact sends you messages, you will not see them

in the Messages screen or receive notifications and calls.

4. To see the conversations you've blocked, tap Spam & blocked. Tap a conversation to
read the messages from a blocked contact or number.

5. To see all blocked contacts and numbers, tap Blocked contacts.

To unblock a number, tap

next to the number, and then tap Unblock.

Deleting messages and conversations

Open the Messages app and do any of the following:

To delete a Do these steps

Conversation Press and hold a contact (or phone number) to select it, and then tap .

Message Tap the conversation thread with a contact (or phone number), press and hold the

message to select it, and then tap .

58 Contacts

Contacts

Your contact list

The help content here is based on the following app version: 3.31.x.

The Google Contacts app lists all contacts you've stored on your Google Account.

1. From the Home screen, swipe up and then find and tap Contacts.

2. Here are some of the things you can do:

§ If you added several Google Accounts on your phone, tap your profile photo or on
the top-right side of the screen. From the menu:

§ Tap Contacts from all accounts to view contacts from all your accounts.

§ Tap an account to view only the contacts from that account.

§ Add new contacts to your Google Account. See Adding a new contact on page 59.

§ Save SIM contacts to your Google Account. See Importing SIM contacts on page 59.

§ Use labels to group contacts. See Grouping contacts into labels on page 59.

§ Sort contacts by first or last name. To choose the sorting order, tap

by.

§ Import contacts from a .vcf file. Tap Settings Import .vcf file.

You can also export them to a .vcf file.

Settings Sort

59 Contacts

To learn more about Google Contacts, tap Help & feedback or visit support.google.com/

contacts.

Adding a new contact

Create new contacts and add them to your Google Account.

1. From the Home screen, swipe up and then find and tap Contacts.

2. Tap .

3. Tap the First name field, and then enter the contact name. Tap to separately enter the

contact's given, middle, or last name and name suffix, such as Jr.

4. Tap to add a photo to the contact.

5. Enter the contact information in the fields provided.

Tap More fields to enter more information.

6. When you're done, tap Save at the top of the screen.

Importing SIM contacts

You can import contacts from your SIM card to your Google Account.

1. In the Contacts app, tap Settings Import.

2. Choose the SIM card to import contacts from, and then tap OK.

3. Choose the contacts you want to import, and then tap .

Editing contact information

Make changes to an existing contact.

1. From the Home screen, swipe up and then find and tap Contacts.

2. Tap the contact you want to edit.

3. Tap

4. Enter the new information.

5. Tap Save.

.

Grouping contacts into labels

Organize your contacts by grouping them under a label.

1. From the Home screen, swipe up and then find and tap Contacts.

2. Tap Create label.

60 Contacts

3. Enter a name for the label, and then tap OK.

4. Tap .

5. Press and hold the first contact you want to add, and then tap the other contacts you want to

add.

6. When you're done selecting, tap at the top of the screen.

Sending a message or email to contacts in a label

For billing purposes, each text message is counted separately. For example, if you send a message
to a group of 5 people, you may be billed for 5 messages

1. On the Contacts screen, tap .

2. Tap the name of the label you want to send an email or message to.

3. Tap , and then tap Send email or Send message.

Editing a label

1. On the Contacts screen, tap

2. Under Labels, tap the label you want to edit.

3. You can:

§ Change the label name by tapping Rename label.

§ Add more contacts to the group by tapping .

§ Remove contacts from the group by tapping Remove contacts.

61 Battery

Battery

Tips for extending battery life

How long the battery can last before it needs recharging depends on how you use
HTC Desire 20 pro. Try out some of these tips to help increase battery life.

Use the power management features

§ Turn Battery Saver on in Settings. See Using Battery Saver mode on page 63.

§ Monitoring your battery usage helps identify what's using the most power so you can choose

what to do about it. For details, see Checking battery usage on page 63.

Manage your connections

§ Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.

§ Turn on Airplane mode when you don't need any wireless connections and you don't want to

receive calls or messages.

Manage your display

Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save
battery power.

§ Lower the screen brightness when you don't need it. See Screen brightness on page 97.

§ Set the screen timeout to a shorter time. See Setting when to turn off the screen on page 97.

§ Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to

other people but they drain your battery.

Changing your wallpaper to a plain, black background can also help a little. The less color is
displayed, the less battery is used. See Changing your wallpaper on page 36.

Manage your apps

§ Battery optimization helps extend battery standby time. See Battery optimization for apps
on page 64.

§ Restrict battery usage of apps running in the background. See Enabling background

restriction in apps on page 64.

§ Install the latest software and application updates. Updates sometimes include battery
performance improvements.

62 Battery

§ Uninstall or disable apps that you never use.

Many apps run processes or sync data in the background even when you're not using them. If
there are apps that you don't need anymore, uninstall them.

If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from
continuously running or syncing data. See Disabling an app on page 79.

§ Allowing apps to always get your location will drain the battery. You can set apps to access
your location only when you're using them. See Choosing which apps have access to your

location on page 78.

When you're running low on battery, turn off the location setting temporarily. See Turning

the location setting on or off on page 96.

Limit background data and sync

Background data and sync can use a lot of battery power if you have many apps syncing data in the
background. It’s recommended not to let apps sync data too often. Determine which apps can be set
with longer sync times, or sync manually.

§ In Settings, tap Accounts and check what types of data are being synced in your online
accounts. When the battery is starting to run low, temporarily disable syncing some data.

§ If you have many email accounts, consider prolonging the sync time of some accounts.

§ When you’re not traveling from one place to another, sync weather updates of only your

current location, rather than in all of your named cities. Open the Weather app, and then tap

to edit and remove unneeded cities.

§ Choose widgets wisely.

Some widgets constantly sync data. Consider removing the ones that are not important from
your Home screen.

§ In Google Play Store, tap Settings, and then tap Auto-update apps Don't auto-update
apps if you're fine with updating apps from Google Play Store manually.

Other tips

To squeeze in a little bit more battery power, try these tips:

§ Tone down the ringtone and media volume.

§ Minimize the use of vibration or sound feedback. In Settings, tap Sound Advanced and

choose which ones you don't need and can disable.

§ Check your apps’ settings as you may find more options to optimize the battery.

63 Battery

Using Battery Saver mode

Battery Saver mode helps to increase battery life. Here are some of the things this mode does to save
battery:

§ Turn off location services when the screen is off.

§ Restrict apps from doing things in the background, if they have battery optimization enabled.

§ Restrict apps from syncing data in the background.

§ Turn off Hey Google voice detection when the screen is off.

You can manually turn on Battery Saver mode or set it to turn on automatically when the battery
level reaches a certain percentage.

1. On the Home screen, tap Settings.

2. Tap Battery Battery Saver.

3. Tap TURN ON NOW or TURN OFF NOW to turn Battery saver mode on or off.

To set at what battery level to automatically switch this mode on, tap Set a schedule Based
on percentage. Adjust the slider to set the battery level.

You won't be able to turn off Dark theme if Battery Saver mode turned it on automatically. Turn
off Battery Saver mode if you want to turn off Dark theme.

Displaying the battery percentage

You can check the percentage of remaining battery power right from the status bar.

1. On the Home screen, tap Settings.

2. Tap Battery.

3. Tap the Battery percentage On/Off switch to show the battery percentage on the status bar.

Checking battery usage

See how the system and apps are using the battery and how much power is being used.

1. On the Home screen, tap Settings.

2. Tap Battery.

You'll see how much power is left and about how long it will last.

3. Tap

4. Tap . Tap Show full device usage or Show app usage to toggle between displaying system

and app battery consumption.

Battery usage.

64 Battery

5. Tap an item to check how it uses the battery.

6. If you see the Manage battery usage section while viewing battery use details, tap the option

underneath it to adjust settings that affect battery usage.

Another way to check the battery usage per app is to go to Settings, and then tap Apps &
notifications See all __ apps. Tap the app you want to check, and then tap Advanced Battery.

Battery optimization for apps

When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still
continue to use the battery. Battery optimization is enabled for most apps by default which helps
prolong battery standby time when you're not using the phone.

The phone needs to be sitting idle for an extended period of time before battery optimization takes
effect.

Turning battery optimization off in apps

If there are apps that you don't want battery optimization enabled, you can turn the feature off in
those apps.

1. On the Home screen, tap Settings.

2. Tap Apps & notifications Advanced Special app access.

3. Tap Battery optimization.

4. Tap Not optimized All apps to see the complete list of apps.

5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize
Done.

Repeat this process to turn off optimization in other apps.

To filter the list and see which apps have battery optimization disabled, tap All apps Not
optimized.

Enabling background restriction in apps

In some apps, you can enable background restriction to prevent them from using the battery while
running in the background.

When background restriction is enabled, the restricted apps may not work as usual and
notifications may be delayed.

1. From the Home screen, tap Settings Apps & notifications.

2. Under Recently opened apps, tap an app you want to configure.

If you don't see the desired app, tap See all ___ apps, then tap the app that you want.

3. On the App info screen, tap Advanced Battery

65 Battery

4. Under Manage battery usage, tap Background restriction.

5. Tap Restrict.

Repeat the above steps to turn on background restriction in other apps.

Checking which apps are battery restricted

1. On the Home screen, tap Settings.

2. Tap Battery Adaptive Battery.

3. Tap Restricted apps to see the list of battery restricted apps.

§ You'll see this option only when there are apps running in the background that you've restricted
from using the battery.

§ On the Restricted apps screen, you can enable or disable restriction for each app.

66 Storage

Storage

Types of storage

HTC Desire 20 pro allows you to save app data, media, and other files to the following types of
storage:

Phone storage

This is the internal storage which contains the Android system, preinstalled apps, email, text
messages, and cached data from the apps. You can also install apps that you've downloaded and
capture photos, videos, and screenshots to this storage.

Storage card

Use your storage card as a removable storage to store and access your media and other files on
HTC Desire 20 pro or any Android phone.

USB storage

You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You
need a special cable to connect HTC Desire 20 pro and a USB storage device.

Freeing up storage space

As you use HTC Desire 20 pro, you'll gradually fill up the storage with content over time. Here are
some tips on how to free up phone storage space.

Manage photos and videos

§ After taking burst shots, keep only the best shot. Discard the rest, if you don't need them.

§ After editing a photo or trimming a video, the original file is kept. Delete original files or

move them elsewhere, such as to your computer.

§ If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up
more space.

§ Turn on Storage manager to help handle old photos and videos on your phone.

Back up data and files

Keep only the most recent app data or files that you often need to use. Back up your other data or
files.

67 Storage

Remove or disable apps

Uninstall apps that you've downloaded if no longer need them. See Uninstalling an app on page 74.

Preinstalled apps can be disabled when you're not using them. See Disabling an app on page 79.

Manually free up space

On the Storage screen, tap Free Up Space. The phone checks the phone storage and suggests items
you can delete.

Copying or moving files between the built-in storage and storage card

If you're using your storage card as removable storage, you can copy or move your files between the
built-in storage and storage card. You can also copy or move files to or from an external USB storage
device when you have it connected to HTC Desire 20 pro.

1. From the Home screen, tap Settings

2. Tap Internal shared storage then tap Files, or tap the storage card name.

Or tap the external USB storage device if you have one connected.

3. Do one of the following:

§ Tap one or more file types such as Documents or the media file types.
HTC Desire 20 pro then looks for these file types and displays the files.

§ Open the folder that contains the files you want to copy or move.

4. To select or deselect files:

§ Press and hold a file to select it. To select more files, tap each file.

§ Tap a file to deselect it.

§ To select all files, tap Select all.

If the file size of the selected files is big, tap

5. Tap , and then tap Copy to or Move to.

6. Tap to open the slideout menu, and then choose where you'd like to copy or move your

files.

Storage.

Compress to compress them into a zip file.

7. Tap Copy or Move.

68 Storage

Copying files between HTC Desire 20 pro and your computer

You can copy your music, photos, and other files to HTC Desire 20 pro.

Save and close your files before copying them from your computer to HTC Desire 20 pro, or vice
versa.

1. Connect HTC Desire 20 pro to the computer using your USB Type-C cable.

2. On HTC Desire 20 pro, unlock the screen if it's locked.

3. Slide the Notifications panel open. Tap Android System Charging this device via USB, and

then do the following:

§ Under the USB controlled by setting, select This device.

§ Under the Use USB for setting, select File Transfer.

4. When you see a pop-up window appear on your computer, choose to view files.

If the pop-up window doesn't appear, open a file management app such as File Explorer on
your computer. Click HTC Desire 20 pro to access files in the internal storage or storage
card.

5. Copy the files from your computer to HTC Desire 20 pro, or vice versa.

6. After copying the files, disconnect HTC Desire 20 pro from the computer.

Unmounting the storage card

When you need to remove the storage card while HTC Desire 20 pro is on, unmount the storage card
first to prevent corrupting or damaging the files in the storage card.

1. From the Home screen, tap Settings Storage.

2. Under Portable storage, tap .

69 Transfer

Transfer

Ways of getting content from your previous phone

Depending on the operating system in your old phone, choose the proper method of getting its
content onto HTC Desire 20 pro.

From an Android phone

There are two ways you can do:

§ Use your Google Account to back up and restore data.

Back up your old phone to your Google Account first. When you set up HTC Desire 20 pro for
the first time, sign in to your Google Account and restore your old phone's data to
HTC Desire 20 pro.

§ Use the HTC Transfer Tool.

On your old HTC or other Android phone, download the HTC Transfer Tool and use it to
transfer your content to HTC Desire 20 pro. See Transferring content from an Android

phone on page 69.

From an iPhone

Download and install the Google Drive™ app on your iPhone, and use it to back up iPhone content to
your Google Account.

On HTC Desire 20 pro, go to Settings, and then tap System Get content from another phone
iPhone to see the instructions. Or visit https://www.android.com/switch/.

Transferring content from an Android phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC Desire 20 pro.

The types of content on your old phone that the HTC Transfer Tool can transfer include contacts,
call histories, music, photos, videos, certain settings, and more.

1. From the Home screen, tap Settings

System.

2. Tap Get content from another phone.

3. Choose whether to transfer from an HTC Android phone or other Android phone.

4. On the Get content from another phone screen, tap Next.

5. Follow the steps shown on HTC Desire 20 pro to download the HTC Transfer Tool to your

old phone, install it, and open the tool.

70 Transfer

6. When you see a PIN on your old phone, make sure the same PIN also appears on
HTC Desire 20 pro before you continue.

If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC Desire 20 pro. When this happens, try
another transfer method.

7. Tap Confirm on your old phone.

8. On your old phone, choose the types of content you want to transfer, tap Transfer.

9. Wait for the transfer to finish.

10. Tap Done on both phones.

Transferring photos, videos, and music between your phone and computer

Here are ways you can transfer your media from or to your computer.

§ Connect HTC Desire 20 pro to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them. See Copying files between

HTC Desire 20 pro and your computer on page 68.

§ Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC Desire 20 pro, and other mobile devices.

71 Backup and reset

Backup and reset

Backing up HTC Desire 20 pro

Back up HTC Desire 20 pro to Google Drive so you can restore content such as app data and settings
after a factory reset or when restoring your data to another Android device.

1. From the Home screen, tap Settings

2. Make sure Back up to Google Drive is turned on.

To select a backup account other than your primary Google Account, tap Account and then
select another Google Account. You can also tap Add account to add a new Google Account for
your backup.

The auto backup feature in Android will periodically back up HTC Desire 20 pro to a private folder
in Google Drive. Backup data will not count towards your Google Drive storage quota. Large files or
files that app developers have chosen to exclude will not be backed up.

You can also tap Back up now to manually back up HTC Desire 20 pro anytime.

System Backup.

Backing up photos and videos

Use Google Photos™ to back up your photos and videos to your Google Account.

The help content here is based on the following app version: 5.11.x.

Turning on backup

When you turn on backup, Google Photos automatically backs up camera shots to your Google
Account—whether they're stored in internal storage or your storage card.

1. Open the Google Photos app.

2. Do one of the following:

§ If this is your first time opening Google Photos, tap Turn on Backup, and then follow
the onscreen instructions.

§ Turn on backup in Google Photos settings:

1. Tap your profile photo on the top-right corner of the screen.

2. Tap Photos settings Back up & sync.

3. Turn on Back up & sync.

72 Backup and reset

Backing up media folders

Here's how to back up other folders such as Downloads or Screenshots and media folders you
created.

1. Tap your profile photo on the top-right corner of the screen.

2. Tap Photos settings Back up & sync Back up device folders.

3. Choose the folders you want to back up to your Google Account.

Resetting network settings

Reset the network settings when you're having problems connecting HTC Desire 20 pro to the
Internet or Bluetooth devices.

1. From the Home screen, tap Settings System Advanced Reset options.

2. Tap Reset Wi-Fi, mobile & Bluetooth.

3. Tap Reset settings.

4. Tap Reset settings again.

Resetting HTC Desire 20 pro (Hard reset)

If HTC Desire 20 pro has a persistent problem that cannot be solved, you can perform a factory
reset (also called a hard reset or master reset). A factory reset reverts HTC Desire 20 pro back to its
initial state—the state before you turned it on for the first time.

Apps you've downloaded and installed, your accounts, your files, as well as system and app data
and settings will be removed. Be sure to back up any data and files you want to keep before you do
a factory reset.

1. From the Home screen, tap Settings System Advanced Reset options.

2. Tap Erase all data (factory reset).

3. Tap Erase all data.

4. Tap Erase all data again.

A factory reset may not permanently erase all data, including personal information.

73 Installing and removing apps

Installing and removing apps

Getting apps from Google Play Store

Google Play Store is the place to go to find new apps for HTC Desire 20 pro. Choose from a wide
variety of free and paid apps ranging from productivity apps, entertainment, to games.

§ To purchase apps and other content on Google Play Store, you can use the payment methods
from your Google Account. When you make your first purchase, your selected payment method
will be added to your Google Account. To learn more about accepted payment methods, see

support.google.com/googleplay.

§ The available payment methods vary by country.

Finding and installing an app

When you install apps and use them on HTC Desire 20 pro, they may require access to your
personal information or access to certain functions or settings. Download and install only apps that
you trust.

Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC Desire 20 pro. You’re responsible for the results of using downloaded apps.

1. On the Home screen, tap Play Store.

2. Tap the search bar and enter the app name you're looking for.

3. When you see the app in the search results list, tap it and read its description and user

reviews.

4. Do one of the following:

§ To install a free app, tap Install.

§ To install a paid app, tap the price button. If you have not added a payment method to

your Google Account, tap Continue, and then select the payment method.

Apps sometimes get updated with improvements or bug fixes. By default, updates are
automatically downloaded when you're connected to a Wi-Fi network. In the Google Play Store
app settings, you can turn auto-update off. See Installing app updates from Google Play Store on
page 34.

74 Installing and removing apps

Restoring apps from Google Play Store

If you performed a factory reset or had some favorite apps on another Android device, you can easily
reinstall your apps on HTC Desire 20 pro.

1. On the Home screen, tap Play Store.

2. Tap to open the slideout menu.

3. Tap My apps & games and swipe to the Library tab.

4. Tap Install next to the app you want to restore.

Downloading apps from the web

You can download apps directly from websites.

Apps downloaded from websites can be from unknown sources. To help protect
HTC Desire 20 pro and your personal data, we strongly recommend that you only download from
websites you trust.

1. Open the browser, and then go to the website where you can download the app you want.

2. If prompted, tap Settings, and then turn on Allow from this source.

3. Follow the website's download instructions for the app.

To review installation permissions for installed apps, go to Settings
Advanced Special app access Install unknown apps.

Apps & notifications

Uninstalling an app

If you no longer need an app that you've downloaded and installed, you can uninstall it.

Most of the preloaded apps cannot be uninstalled.

From the Apps screen or Home screen, press and hold the app you want to remove, and then drag it
to Uninstall.

If you uninstalled a purchased app, check
refunds.

support.google.com/googleplay for information about

75 Working with apps

Working with apps

App shortcuts

If an app provides shortcuts to some of its common functions, you'll see them when you press and
hold the app icon.

Not all apps support this feature.

1. Press and hold an app icon on the Apps screen or Home screen.

2. From the menu, tap the shortcut you want to use.

§ You can also drag a shortcut to add it to the Home screen.

§ You'll see

the Home screen.

in the menu if the app provides widgets. Tap the icon to choose a widget to add to

76 Working with apps

Switching between recently opened apps

It's easy to switch between apps you've opened recently.

Press to see your recently-opened apps.

§ To go back to an app, scroll through the cards to find the app
and tap it.

§ To remove an app, drag it up.

§ To remove all the apps from this list, swipe right until you see

Clear all and then tap it.

Or, press twice to quickly switch between two most recently used apps.

Working with two apps at the same time

1. Open the first app you want to use, and then press

2. At the top border of the app, press and hold the app icon.

3. Tap Split screen. A screen divider will appear and you'll see two screens.

4. Do one of the following:

§ If there are open apps in the recent apps list, tap an app you want to use on the second
screen.

§ Press , and then find and open the app you want to use on the second screen.

To turn off the split-screen view, drag the handle of the screen divider to the top or bottom edge of
the screen.

.

77 Working with apps

Using picture-in-picture

Keep a small window of the video you're watching or a supported app onscreen while you do other
things on HTC Desire 20 pro.

Not all apps support picture-in-picture.

1. Open a supported app, such as a video player or video call app, and start the video. Display the
video in full screen.

2. Press .

The video continues to play in a small window at the bottom-right corner of the screen.

3. While viewing the video, you can do other things at the same time, such as use another app.

4. Drag the small window to move it to another position.

Double-tap the window to display the video in full screen again.

How do I check whether an app supports picture-in-picture?

The app info will show the picture-in-picture option if the app supports it.

1. Press and hold the app icon, and then tap .

2. On the App info screen, tap Advanced. Then check if there's the Picture-in-picture option.

It is enabled by default.

To turn this feature on or off, tap Picture-in-picture, and then tap the Allow picture-in-picture
On/Off switch.

To check which apps support picture-in-picture, go to Settings, and then tap Apps & notifications
Advanced Special app access Picture-in-picture.

Controlling app permissions

When you use apps the first time, you'll be prompted to grant them permissions to access certain
data or features, such as your location, storage, or microphone. This gives you more control over
your apps.

§ If you suspect a certain app of being malicious or requesting unnecessary permissions, you
should choose Deny.

§ If you choose Deny in a trusted app, it might not work or have limited functionality. If this
happens, go to Settings to change the app permissions.

1. From the Home screen, tap Settings

2. Tap Advanced Permissions manager.

Apps & notifications.

78 Working with apps

3. Tap a data type or feature to check which apps have permissions to use it.

4. Tap an app. Choose whether to allow or deny it access to the data or feature.

To change the different types of permissions for an app, press and hold the app on the Home
screen or Apps screen, and then tap Permissions.

Choosing which apps have access to your location

Check which apps have access to your location. You can set whether to allow or deny location access
for each app.

1. From the Home screen, tap Settings Location.

2. Tap App permission.

3. Tap the app whose location permission you want to change.

4. Select one of the following permissions:

Option Description

Allow all the time Always give the app location access. This option may not be

available in some apps.

Allow only while using
the app

Deny Stop the app from accessing your location.

Give location access only when you're using the app.

Setting default apps

In Settings, you can choose default apps for web browsing, text messaging, and more.

1. On the Home screen, tap Settings.

2. Tap Apps & notifications.

3. Tap Default apps.

4. Choose your default launcher, web browser, text messaging apps, and more.

Setting up app links

If there's more than one app that can be opened when you tap a link—such as a shared social post or
media link—you may be prompted to choose the app you want to use. When you're prompted after
you've tapped a link, select an app, and then tap Always to set that app as the default app to use.

You can also go to Settings to see how app links have been set up for different apps and change them.

1. On the Home screen, tap Settings.

2. Tap Apps & notifications.

79 Working with apps

3. Tap Default apps.

4. Tap Opening links.

5. Tap the app you want to configure, and then tap Open supported links.

6. Select Open in this app to always open the app without being prompted when you tap a link.

You can also choose whether to always be prompted to choose the app or never use the app
for opening links.

Disabling an app

Apps, even if not used often, may be running in the background and downloading data. If an app
cannot be uninstalled, you can disable it.

1. On the Home screen, tap Settings.

2. Tap Apps & notifications.

3. At the bottom of Recently opened apps, choose to see all apps.

4. Tap the app, and then tap Disable.

You can also press and hold an app on the Home screen or Apps screen, tap
Disable.

, and then tap

80 Using apps

Using apps

Using the Clock

Get more from the Clock app than just the regular date and time. Use your phone as a world clock to
see the date and time in cities across the globe. You can also set alarms or track your time using the
stopwatch or timer.

Setting the date and time manually

1. Depending on your HTC device model, open the Clock app from the Home screen or Apps
screen.

2. On the World Clock tab, tap Set date & time.

3. Tap the Use network-provided time On/Off switch and the Use network-provided time
zone On/Off switch to turn the options off.

4. Set the time zone, date, and time as required.

To enable or disable military time format, tap the Use 24-hour format On/Off switch.

Setting your home city

1. On the World Clock tab, tap Set home time zone.

2. Enter your home city’s name.

3. Scroll through the list and tap your home city.

Adding a city to the World Clock screen

1. On the World Clock tab, tap .

2. Enter the city name you want to add.

3. Scroll through the list and tap the city that you want to add.

Setting an alarm

You can set up one or more alarms.

1. Depending on your HTC device model, open the Clock app from the Home screen or Apps
screen.

2. On the Alarms tab, select the check box of an alarm and then tap that alarm.

3. Use the scroll wheels to set the alarm time.

81 Using apps

4. If you want the alarm for multiple days, tap Repeat.

5. Tap Done.

§ To turn off an alarm, clear the check box of that alarm.

§ If you need to set more than three alarms, tap .

§ Tap Settings to set the alarm volume, make the alarm sound louder gradually, and more.

Snoozing or dismissing the alarm

When the alarm on your HTC device goes off, tap or swipe up the onscreen controls to dismiss or
snooze the alarm. If you're using a smartphone, you can also press the VOLUME buttons to snooze,
or flip the phone to dismiss the alarm.

To change your alarm settings:

1. On the Alarms tab, tap Settings.

2. You can change settings such as alarm volume, snooze duration, and more.

Deleting an alarm

1. On the Alarms tab, tap Delete.

2. Select the alarms you want to delete and then tap Delete.

82 Using apps

Checking Weather

Use the Weather app and widget to check the current weather and weather forecasts for the next
few days. In addition to your current location, you can view weather forecasts for other cities
around the globe.

1. Depending on your HTC device model, open the Weather app from the Home screen or Apps
screen. You can also tap the weather icon shown on the upper-right corner of the weather
clock widget.

You'll see the weather for different cities, including where you are.

2. Swipe to the Hourly and Forecast tabs to view hourly and daily weather forecasts.

3. To check the weather in other cities, tap , and then select the city you want.

4. To add more cities, tap and then enter the location.

5. To change the temperature scale, update schedule, and more, tap Settings.

Your settings in the Weather app also control the weather information that is shown in the Clock.

Changing the city on the weather clock

Change the city on the weather clock directly from the widget.

1. On the weather clock widget, tap the name of the currently displayed city.

2. Tap .

3. Enter the name of the city want to search for. As you type, suggestions will be listed on the

screen.

If you can't see the list of suggestions, press the

4. Tap the city you want to add.

5. Tap the city to select it as the city to display on the weather clock.

If you are prompted to confirm your choice, tap OK.

button to close the onscreen keyboard first.

83 Using apps

What you can do on Google Photos

The help content here is based on the following app version: 5.11.x.

In the Google Photos app, sign in to your Google Account to access your backed up photos and
videos. Here are some of the things you can do when using Google Photos.

§ View, edit, and share your photos and videos.

§ Select photos and videos for sharing, archiving, and more. To select multiple photos and

videos, do any of the following:

§ Press and hold a date to select all photos and videos captured on that date.

§ Press and hold a thumbnail to select it, and then tap more thumbnails.

§ Create albums, collages, animations, and movies.

§ Search for people, pets, things, or places in your photos.

To learn more about Google Photos, tap your profile photo on the top-right corner of the screen,
and then tap Help & feedback. Or, you can visit support.google.com/photos.

Cropping a photo

1. Open the Google Photos app.

2. Tap a photo thumbnail to view it in full screen.

3. Tap , and then do any of the following:

§ Tap to rotate or crop the photo.

§ Tap Crop document to crop and straighten the picture of a document.

To select the boundary of the document, tap Auto or manually drag the borders.

4. While you're editing, press and hold the photo to compare your changes to the original.

5. Tap Reset if you need to start over. When you've finished cropping, tap Done.

6. Do one of the following:

§ To undo the edits and start over, tap Undo changes.

§ To save the changes as a new photo, tap Save copy.

Trimming a video

1. Open the Google Photos app.

2. Tap a video thumbnail to view it in full screen.

3. Tap , and then drag the trim sliders to the part where you want the video to begin and end.

You can also stabilize or rotate the video, as well as mute the audio.

84 Using apps

4. Tap to preview your trimmed video.

5. Tap Save copy.

The trimmed video is saved as a copy. The original video remains unedited.

FM Radio

Listen to FM radio stations on your phone without connecting to the Internet or incurring
additional cost.

You need to connect a headset to the audio jack of HTC Desire 20 pro. The FM Radio app uses
the headset as the FM radio antenna.

1. From the Home screen, swipe up and then find and tap FM Radio.

2. If this is your first time opening FM Radio, tap to scan for local FM stations. After

scanning, tap a station to listen to it.

3. To switch stations, do any of the following:

§ Tap to go to the next station.

§ Tap to go to the previous station.

§ Drag the red dot on the big circle.

4. While listening to a station, you can tap the following:

Icon Description

Fine tune the radio frequency.

See the list of preset stations. Tap a station to select it.

85 Using apps

Icon Description

Set a schedule to automatically turn off FM Radio.

Switch between listening through the headset or speaker.

Mark as favorite.

See the list of marked favorites. You can rename or remove favorites.

Record the current broadcast.

See the recording list.

5. To turn off FM Radio without exiting the app, tap .

To turn it back on, tap again.

Sound Recorder

Use Sound Recorder to record the audio of lectures, interviews, and more.

1. From the Home screen, swipe up and then find and tap Sound Recorder.

2. Hold the microphone near the sound source.

3. Tap

Sound Recorder can run in the background while you do other things on HTC Desire 20 pro,
except when you open other apps that also use audio functions.

4. Tap to pause the recording.

5. Tap to stop recording.

6. Tap Save.

To see your recorded voice clips, tap

to start recording a voice clip.

. Tap a voice clip to play it.

86 Internet connections

Internet connections

Turning the data connection on or off

Turning your data connection off saves battery life and money on data charges.

You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.

1. Open the full Quick Settings panel. See Using Quick Settings on page 21.

2. Tap the Mobile data tile to turn the data connection on and off.

If you do not see the Mobile data tile on the Quick Settings panel, swipe left to see more tiles.

If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi
network, you won’t receive automatic updates to your email, social network accounts, and other
synced information.

Managing your data usage

If you're on a limited data allowance, it's important to keep track of the activities and apps that
usually send and receive data, such as browsing the web, syncing online accounts, and sending email
or sharing status updates.

Here are some other examples:

§ Streaming web videos and music

§ Playing online games

§ Downloading apps, maps, and files

§ Refreshing apps to update info and feeds

§ Uploading and backing up your files to your online storage account

§ Using HTC Desire 20 pro as a Wi-Fi hotspot

§ Sharing your mobile data connection by USB tethering

To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online
accounts and emails to sync less frequently.

87 Internet connections

Data Saver

Data Saver helps you limit cellular data costs by restricting background data usage. You can also set
applications to always have access to a data connection—such as your email app—to be ignored by
Data Saver.

1. From the Home screen, tap Settings Network & internet.

2. Tap Data Saver and then tap the On/Off switch to turn it on or off.

3. Tap Unrestricted data, and then tap the On/Off switch next to those apps that you want to

still have access to data connection even if Data Saver is turned on.

Turning data roaming on or off

Connect to your mobile operator’s partner networks and access data services when you’re out of
your mobile operator’s coverage area.

Using data services while roaming may be costly. Check with your mobile operator for data
roaming rates before you use data roaming.

1. On the Home screen, tap Settings.

2. Tap Network & internet Mobile network.

3. In dual SIM phone models, switch to the tab of the SIM card that you want to set.

4. Tap the Roaming On/Off switch to turn it on or off.

Keeping track of your mobile data usage

Monitor your mobile data usage to help prevent overages.

Data usage measured by HTC Desire 20 pro may differ from, and be less than, your actual data
usage.

1. From the Home screen, tap Settings Network & internet.

2. Tap Mobile network.

3. In dual SIM phone models, choose the SIM card you use for your data connection.

4. Make sure Mobile data is turned on.

88 Internet connections

5. Tap Data usage.

You'll then see a graph that displays your mobile data usage to date.

6. Tap . Do the following to set display options for the graph:

§ Tap App data usage cycle to set the day of the month when your data usage cycle resets.
This date is usually the start of your monthly billing cycle.

§ Turn on Set data warning. Tap Data warning to set how much data is used before you
get alerts.

§ Turn on Set data limit. Tap Data limit to set how much data is used before your data
connection automatically turns off.

When setting a data warning or data limit, tap
gigabytes (GB).

to change the unit to megabytes (MB) or

Viewing app data usage

1. From the Home screen, tap Settings Network & internet.

2. Tap Mobile network.

3. In dual SIM phone models, choose the SIM card you use for your data connection.

4. Make sure Mobile data is turned on.

5. Tap Data usage.

6. Scroll down to see a list of apps and their data usage info.

7. Tap an app to see more details.

Wi-Fi connection

To use Wi-Fi, you need access to a wireless access point or “hotspot”.

The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to
pass through (such as buildings or a wall between rooms).

Turning Wi-Fi on or off

1. From the Home screen, tap Settings Network & internet.

2. Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.

3. Tap Wi-Fi to see a list of detected wireless networks.

Scroll down to the bottom of the screen to see Saved networks.

89 Internet connections

Connecting to a Wi-Fi network

1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

See Turning Wi-Fi on or off on page 88.

2. Tap a Wi-Fi network you want to connect to.

3. If you selected a secured network, enter the network key or password.

4. Tap Connect. You'll see the Wi-Fi icon in the status bar when connected.

Connecting to VPN

Add virtual private networks (VPNs) so you can connect and access resources inside a local network,
such as your corporate or home network.

Before you can connect HTC Desire 20 pro to your local network, you may be asked to:

§ Install security certificates.

§ Enter your login credentials.

§ Download and install a required VPN app, such as for connecting to a secured enterprise

network. Contact your network administrator or VPN provider for details.

Also, HTC Desire 20 pro must first establish an Internet connection before you can start a VPN
connection.

Adding a VPN connection

You must first set a lock screen PIN, password, or pattern before you can use credential storage
and set up the VPN.

1. On the Home screen, tap Settings.

2. Tap Network & internet Advanced VPN , and then tap .

3. Enter the VPN settings and set them up according to the security details your network

administrator gave you.

4. Tap Save.

Connecting to a VPN

1. On the Home screen, tap Settings.

2. Tap Network & internet Advanced VPN.

3. Tap the VPN that you want to connect to.

4. Enter your log in credentials, and then tap Connect. When you’re connected, the VPN

connected icon appears in the notification area of the status bar.

To disconnect from a VPN connection, tap the VPN connection, and then tap Disconnect.

You can then open the web browser to access resources such as your corporate network intranet.

90 Internet connections

Installing a digital certificate

Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 20 pro to access
VPN or secured Wi-Fi networks, and also to provide authentication to online secure servers. You
can get a certificate from your system administrator or download it from sites that require
authentication.

§ You must set a lock screen PIN or password before installing a digital certificate.

§ Some apps such as your browser or email client let you install certificates directly in the app. See

the app's help for details.

1. Save the certificate file in the root folder on HTC Desire 20 pro or your storage card.

2. From the Home screen, tap Settings Security.

3. Tap Advanced Encryption & credentials Install from storage.

4. Tap to choose where you saved the certificate.

5. Browse to the certificate and select it.

6. Enter a name for the certificate. Select how the certificate will be used: for VPN and apps or
Wi-Fi.

7. Tap OK.

Using HTC Desire 20 pro as a Wi-Fi hotspot

Share your data connection with other devices by turning HTC Desire 20 pro into a Wi-Fi hotspot.

§ Make sure the data connection is turned on before sharing HTC Desire 20 pro as a Wi-Fi
hotspot.

§ Contact your mobile service provider if a hotspot feature needs to be added to your data plan.

1. On the Home screen, tap Settings.

2. Tap Network & internet Hotspot & tethering Wi-Fi hotspot.

3. Enter a Wi-Fi hotspot name or use the default name.

91 Internet connections

4. Choose the type of security and set the password for your Wi-Fi hotspot. If you selected
None in Security, you don’t need to enter a password.

The password is the key other people need to enter on their device so they can connect and use
HTC Desire 20 pro as a Wi-Fi hotspot.

5. Tap the Wi-Fi hotspot On/Off switch to turn it on.

HTC Desire 20 pro is ready to be used as a Wi-Fi hotspot when you see on the status bar.

After turning on Wi-Fi hotspot, tap on the Wi-Fi Hotspot settings screen to share the
password as a QR code. This allows you or people you trust to easily get the password on other
devices without having to type it manually.

Sharing your Internet connection over USB

No Internet connection available for your computer? No problem. Use the data connection of
HTC Desire 20 pro to connect to the Internet.

§ You may need to have USB tethering added to your data plan, and it may incur additional cost.
Contact your mobile service provider for details.

§ Make sure that mobile data is turned on.

1. Connect HTC Desire 20 pro to your computer using a USB Type-C cable.

2. On the Home screen, tap Settings.

3. Tap Network & internet Hotspot & tethering.

4. Tap the USB tethering On/Off switch to turn it on.

92 Wireless sharing

Wireless sharing

Turning Bluetooth on or off

1. From the Home screen, tap Settings

2. Tap Connection preferences Bluetooth, then tap the On/Off switch to turn the Bluetooth

connection on and off.

3. Tap Pair new device to see a list of available devices.

Turn off Bluetooth when not in use to save battery power, or in places where using a wireless
device is prohibited, such as on board an aircraft and in hospitals.

Connected devices.

Connecting a Bluetooth headset

You can connect a compatible Bluetooth accessory such as a Bluetooth A2DP stereo headset to
HTC Desire 20 pro.

Before you connect your headset, make it discoverable so HTC Desire 20 pro can find it. Refer to
your headset manual for details.

1. Turn Bluetooth on and check the list of available devices.

See Turning Bluetooth on or off on page 92.

2. Tap the name of your headset in the Available Devices section. HTC Desire 20 pro pairs with
the headset and the headset connection status is displayed in the Paired Devices section.

3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.

93 Wireless sharing

Reconnecting a Bluetooth headset

Normally, you can easily reconnect your headset by switching on Bluetooth on HTC Desire 20 pro,
and then turning on the headset.

However, you might have to connect manually if your headset has been used with another Bluetooth
device.

1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 92.

2. Tap the headset’s name in the Previously connected devices section.

3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to

find the passcode.

If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth

device on page 93, and then follow the steps under Connecting a Bluetooth headset on page 92.

Unpairing from a Bluetooth device

1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 92.

2. In the Previously connected devices section, tap

3. Tap Forget.

next to the device to unpair.

Receiving files using Bluetooth

HTC Desire 20 pro lets you receive various files with Bluetooth including photos, contact info, and
documents such as PDFs.

Refer to the device’s documentation for instructions on sending information over Bluetooth.

1. Turn Bluetooth on.

See Turning Bluetooth on or off on page 92.

2. On the sending device, send one or more files to HTC Desire 20 pro.

3. If asked, accept the pairing request on HTC Desire 20 pro and on the sending device. You

may also be prompted to enter the same passcode or confirm the auto-generated passcode on
both devices.

You'll then get a Bluetooth authorization request.

4. Tap Pair.

5. When HTC Desire 20 pro receives a file transfer request notification, slide the Notifications
panel down, tap the incoming file notification, and then tap Accept.

$ 10,00

$ 12,00

94 Wireless sharing

6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and
then tap the relevant notification.

7. Tap the received file to view it.

Using NFC

With built-in NFC (near field communication) on HTC Desire 20 pro, you can make contactless
payments through certain payment apps such as Google Pay™. You may also be able to read data
from NFC cards or other devices through supported apps.

To do contactless payment or read data, you must turn NFC on. Make sure the NFC area (shaded)
on the back of HTC Desire 20 pro is close to the terminal, card, or device when you tap your phone.

To learn more about Google Pay, visit support.google.com/pay.

95 Wireless sharing

Turning NFC on or off

1. On the Home screen, tap Settings.

2. Tap Connected devices Connection preferences, and then tap the NFC On/Off switch to

turn it on and off.

96 Common settings

Common settings

Changing your ringtone

Make sure the volume is on.

1.

From the Home screen, tap Settings

2. Tap Phone ringtone.

3. Select a ringtone from the list.

4. If you want to add a ringtone, tap and then choose where you want to add the ringtone

from.

5. When you're done selecting your ringtone, tap OK.

Sound.

Changing your notification sound

Make sure the volume is on.

1. From the Home screen, tap Settings Sound.

2. Tap Default notification sound, and then select one from the list.

3. Tap OK.

Turning the location setting on or off

When the location setting is turned on, you can get information such as nearby restaurants and
driving route suggestions based on your current location.

1. From the Home screen, tap Settings

2. Tap the Use location On/Off switch to toggle location services on or off.

If you turn the location setting off, apps and services will not be able to get your device location,
but you may still get local results and ads based on your device's IP address.

Location.

97 Common settings

Airplane mode

When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 20 pro are turned off,
including the call function, data services, Bluetooth, and Wi-Fi.

When you disable Airplane mode, the call function is turned back on and the previous state of
Bluetooth and Wi-Fi is restored.

§ You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.

§ If Wi-Fi hotspot and Bluetooth tethering are turned on, enabling Airplane mode turns them off.

You need to manually turn them back on after you disable Airplane mode.

Do any of the following to turn Airplane mode on or off:

§ In Settings Network & internet Advanced, tap the Airplane mode On/Off switch to turn
Airplane mode on or off.

§ With two fingers, swipe down from the status bar to open the Quick Settings panel. Tap the
Airplane mode tile to turn airplane mode on or off.

When enabled, the Airplane mode icon is displayed in the status bar.

Setting when to turn off the screen

After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time
before the screen turns off.

1. From the Home screen, tap Settings Display.

2. Tap Advanced.

3. Tap Screen timeout, and then tap the time before the screen turns off.

Screen brightness

Increase screen brightness to make reading the screen easier, or decrease the brightness level to
reduce eye strain.

1. From the Home screen, tap Settings

2. Tap Brightness level. Drag the slider to set the maximum brightness you want for your

screen.

Display.

Adaptive brightness

to suit your lighting condition. It may exceed the maximum level that you've manually set. To
turn this feature off, tap Adaptive brightness, and then tap the On/Off switch.

, which is turned on by default, automatically changes the screen brightness

98 Common settings

Dark theme

Dark theme can help reduce eye strain. It displays the system background and supported apps in
black.

1. From the Home screen, tap Settings Display.

2. Tap the Dark theme On/Off switch to turn it on or off.

When Battery Saver mode is on, your phone also turns on Dark theme automatically. See Using

Battery Saver mode on page 63 for details.

Night Light

Adjust the screen from blue to a warmer color to help reduce eye strain when viewing it at night.

1. From the Home screen, tap Settings Display.

2. Tap Night Light, and then tap Schedule to set a schedule when to turn on the feature.

3. Tap Turn on until _____.

4. With Night Light turned on, drag the slider to adjust the color temperature. Dragging the

Intensity slider to the right filters out more blue light.

Tap Turn On/Turn Off to toggle this feature immediately.

Changing the default font size

1. From the Home screen, tap Settings

2. Tap Advanced Font size, and then select the size you want.

Display.

Adjusting the display size

Resize items and fonts on the screen to make them easier to see.

1. From the Home screen, tap Settings Display.

2. Tap Advanced Display size.

3. Tap or , or drag the slider to increase or decrease the size of fonts or items on the

screen.

Swipe left or right above Preview to see the actual look of your selected display size.

99 Common settings

Touch sounds and vibration

Some people like the sound or vibration feedback they get when touching the screen, and some
don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 20 pro.

§ Touch tones when tapping the phone dial pad

§ Touch sounds when tapping onscreen items

§ Screen lock sounds

§ Vibration when pressing navigation buttons

§ Touch sound and vibration when tapping the keyboard

Turning touch sounds and vibration on and off

1. From the Home screen, tap Settings Sound.

2. Tap Advanced.

3. Under Other sounds and vibrations, select the options you want to turn on or off.

Turning off keyboard sounds and vibration

1. From the Home screen, tap Settings System Language & input.

2. Tap Virtual keyboard Gboard Preferences.

3. Under Key press, you can:

§ Tap the Sound on keypress On/Off switch to turn on or off the keyboard sounds.

§ Tap the Haptic feedback on keypress On/Off switch to turn on or off keyboard

vibration.

Changing the display language

Changing the language adjusts the keyboard layout, date and time formatting, and more.

You can choose several languages and specific dialects so that apps with localized content will
display correctly.

1. From the Home screen, tap Settings

2. Tap Languages. The first language in the list is the default display language.

3. Tap Add a language to add another language to the list, and then select the regional variant

of the language.

System Language & input.

You can press and hold
to set it as your display language.

4. To remove languages from the list, tap Remove and then select the languages you want
to remove.

next to the language you want, and drag it to the beginning of the list

100 Common settings

Do not disturb mode

Turn on Do not disturb mode to block visual disturbances, mute sound, and stop vibration.

1. With two fingers, swipe down from the top of the screen to open Quick Settings.

2. Tap to toggle Do not disturb mode on and off. If necessary, swipe to the next screen in the

Quick Settings panel to see the icon.

Blocking or muting notifications

Choose whether to block pop-up notifications or mute the notification sound.

1. Go to Settings, and then tap Sound

2. Tap Restrict notifications, and then choose an option:

§ No sound from notifications: Mutes the notification sound but still displays the visual
notifications.

§ No visual or sound from notifications: Prevents visual notifications from appearing
and mutes their sound.

§ Custom: Lets you customize the behavior when the screen is on or off.

Do Not Disturb.

Setting exceptions to allow bypassing Do not disturb mode

Set exceptions so you can bypass Do not disturb mode and still be able to receive calls, messages,
and more.

1. Go to Settings, and then tap Sound Do Not Disturb.

2. Under Mute device but allow exceptions, set what's allowed to bypass Do not disturb mode:

§ Tap Calls Allow calls. Choose whether to allow incoming calls and from whom:
anyone, contacts only, or starred contacts.

You can also choose whether to allow repeat callers.

§ Tap SMS, MMS, and messaging apps Allow messages. Choose whether to allow
incoming messages and from whom.

§ Tap See all exceptions to choose more options.