HTC Desire 12s User Guide

User guide

HTC Desire 12s

2 Contents

Contents

Features you'll enjoy

Android 8.0 8
Truly personal 9

Unboxing and setup

HTC Desire 12s overview 10
Inserting the nano SIM and microSD cards 11
Charging the battery 13
Switching the power on or off 13
Setting up your phone for the first time 14
Adding your social networks, email accounts, and more 15
Choosing which nano SIM card to use for your data connection 16
Choosing which SIM card to use for sending SMS and MMS 16
Managing your nano SIM cards with Dual network manager 16
Fingerprint scanner 16

Your first week with your new phone

HTC Sense Home 18
Turning Sleep mode on or off 18
Lock screen 18
Touch gestures 19
Getting to know your settings 22
Using Quick Settings 23
Capturing your phone's screen 24
Travel mode 24
Restarting HTC Desire 12s (Soft reset) 24
Notifications 25
Selecting, copying, and pasting text 27
Entering text 28

Updates

Software and app updates 31
Installing a software update 31
Installing an application update 32
Installing app updates from Google Play Store 32

Home screen layout and fonts

Adding or removing a widget panel 33
Changing your main Home screen 33
Home wallpaper 34
Changing the default font size 34

3 Contents

Widgets and shortcuts

Launch bar 35
Adding Home screen widgets 35
Adding Home screen shortcuts 36
Grouping apps on the widget panel and launch bar 36
Moving a Home screen item 37
Removing a Home screen item 37

Sound preferences

Changing your ringtone 38
Changing your notification sound 38
Setting the default volume 38

Taking photos and videos

Camera basics 39
Taking a photo 40
Taking continuous camera shots 40
Recording video 41
Taking a photo selfie 41
Taking a video selfie 42
Using the Beautify feature 42
Taking photos with the self-timer 42
Taking a panoramic photo 42

Google Photos

What you can do on Google Photos 44
Viewing photos and videos 44
Editing your photos 44
Trimming a video 45

Phone calls

Making a call 46
Receiving calls 47
Emergency call 47
What can I do during a call? 47
Setting up a conference call 48
Call history 49
Switching between silent, vibrate, and normal modes 49

SMS and MMS

Sending a text or multimedia message via Android Messaging 50

Contacts

Your contacts list 51
Adding a new contact 51
Editing a contact’s information 52
Grouping contacts into labels 52

4 Contents

Battery

Tips for extending battery life 54
Using battery saver mode 56
Displaying the battery percentage 56
Checking battery usage 56
Checking battery history 56
Battery optimization for apps 57

Storage

Freeing up storage space 58
Types of storage 58
Should I use the storage card as removable or internal storage? 59
Setting up your storage card as internal storage 59
Moving apps and data between the phone storage and storage card 60
Moving an app to or from the storage card 61
Copying or moving files between the phone storage and storage card 61
Copying files between HTC Desire 12s and your computer 62
Unmounting the storage card 62

Backup and reset

Backing up HTC Desire 12s 63
Resetting network settings 64
Resetting HTC Desire 12s (Hard reset) 64

Installing and removing apps

Getting apps from Google Play Store 65
Downloading apps from the web 66
Uninstalling an app 66

Working with apps

Accessing your apps 67
Arranging apps 67
App shortcuts 68
Switching between recently opened apps 69
Working with two apps at the same time 69
Using picture-in-picture 70
Controlling app permissions 71
Setting default apps 71
Setting up app links 71
Disabling an app 72

HTC apps

Boost+ 73
HTC BlinkFeed 73
HTC Themes 73
Mail 73
Weather 73
Clock 73

5 Contents

Sound Recorder

Recording voice clips 74

Internet connections

Turning the data connection on or off 75
Managing your data usage 75
Wi-Fi connection 77
Connecting to VPN 78
Installing a digital certificate 79
Using HTC Desire 12s as a Wi-Fi hotspot 79
Sharing your phone's Internet connection by USB tethering 80

Wireless sharing

Turning Bluetooth on or off 81
Connecting a Bluetooth headset 81
Unpairing from a Bluetooth device 82
Receiving files using Bluetooth 82
Using NFC 83

Common settings

Do not disturb mode 85
Location settings 87
Airplane mode 87
Automatic screen rotation 88
Setting when to turn off the screen 88
Screen brightness 88
Adjusting the display size 88
Touch sounds and vibration 89
Changing the display language 89

Security settings

Assigning a PIN to a nano SIM card 91
Setting a screen lock 91
Setting up Smart Lock 92
Turning the lock screen off 93

Accessibility settings

Accessibility settings 94
Navigating HTC Desire 12s with TalkBack 94

Trademarks and copyrights

Index

6 About this guide

About this guide

We use the following symbols to indicate useful and important information:

This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.

This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.

This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to HTC Support.

7 Important note on recoverable data

Important note on recoverable data

Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.

8 Features you'll enjoy

Features you'll enjoy

Android 8.0

Android™ 8.0 brings new features that make working with apps and settings even more convenient.
Here's an overview of some of its new features.

Picture-in-picture

Want to watch a video while using another app at the same time?
Use the picture-in-picture feature to minimize the video into a
small window. For details, see Using picture-in-picture on page

70.

Snooze notifications

Temporarily dismiss notifications to free your Notifications panel or Lock screen from clutter.

For details, see Managing app notifications on page 27 or Lock screen on page 18.

Icon badges

Know right away if you have pending notifications for an app with icon badges. A small dot appears
on an app icon which indicates there is a notification that you may have missed. Dots appear on app
icons in both the All apps screen and on the Home screen. Press and hold the app icon to show a
condensed version of the available notifications. See Turning icon badges on or off on page 27.

9 Features you'll enjoy

Revamped Settings screen

The main Settings screen has been reorganized to make it shorter and simpler. Tap a category and
navigate to the setting that you want.

Looking for a setting but can't remember where it is? Just do a search. Tap
few letters of the setting you're looking for. In the results list, tap the item that you want to go
directly to its screen.

and then type the first

Other features

§ Feel more secure when installing apps from sources other than the Google Play Store.
Granting permission for downloading and installing apps from unknown sources is now on a
per app basis. See Downloading apps from the web on page 66.

§ There's a built-in file manager app that currently lets you do simple things with your media
files, such as copy, move, and delete. From the Home screen, swipe up and then find and tap
Files.

Truly personal

Designed with you in mind, HTC Desire 12s is loaded with HTC apps that make your phone unique
and truly personal.

With HTC Themes, personalize your phone by creating your own theme that has your selected
wallpaper, icons, ringtone, and fonts. To learn more about these and other apps, see HTC apps on
page 73.

10 Unboxing and setup

Unboxing and setup

HTC Desire 12s overview

After taking HTC Desire 12s out of the box, familiarize yourself first with the location of the card
tray, controls, and sensors.

1. POWER button

2. Speaker

3. micro USB connector

4. Microphone

5. VOLUME control

6. nano SIM and storage card tray

7. Front camera

8. Proximity and light sensor

9. LED flash

10. 3.5mm headset jack

11. Notification LED

You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.

§ If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 12s.

§ Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.

§ Avoid connecting third-party headsets or accessories with metallic charms that dangle near the

headset jack. Using these may affect signal reception.

§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.

11 Unboxing and setup

Back panel

1. LED flash

2. Camera

3. Fingerprint scanner

Inserting the nano SIM and microSD cards

§ Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card
will not fit properly on the tray and may damage the card slot.

§ The microSD™ card is optional and sold separately.

1. Hold the phone face up.

2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—

into the tray eject hole.

When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct
the tray to avoid damaging the eject mechanism inside the slot.

12 Unboxing and setup

3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.

4. Do the following to place your nano SIM and microSD cards into the tray:

With the gold contacts facing down, place two nano SIM cards into the SIM 1 and SIM 2
holders of the tray. Make sure to align the cut-off corners to the notches on the holders.

Both SIM 1 and SIM 2 cards can be 4G LTE
cards. To find out how to set the preferred card
for your mobile data connection, see Managing

your nano SIM cards with Dual network
manager on page 16.

When you need to use a microSD card, remove your second nano SIM card and then place the
microSD card on the SIM 2/SD holder. You cannot have both the second nano SIM card and
the microSD card inserted at the same time.

5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. With the
outer card holder between your fingers, steadily slide the tray all the way into the slot.

6. Make sure the tray is fully inserted and doesn't protrude from the slot.

Follow the same procedure above to eject the tray and remove your cards. Before ejecting the tray,
make sure to unmount your microSD card first. See Unmounting the storage card on page 62.

13 Unboxing and setup

Charging the battery

Before you turn on and start using HTC Desire 12s, it is recommended that you charge the battery.

§ If the battery has been fully drained, you may need to charge HTC Desire 12s for several minutes
before powering it on.

§ Use HTC's power adapter and micro USB cable to charge the battery. When the battery power is
too low, make sure to use the power adapter to charge, not the USB cable connection with your
computer.

1. Insert the small end of the micro USB cable into the micro USB connector.

2. Insert the other end of the micro USB cable into the power adapter.

3. Plug in the power adapter to an electrical outlet to start charging the battery.

4. After you finish charging, unplug the USB cable from your phone first. Hold the part of the

power adapter that's close to the USB port when you unplug the adapter from the outlet.

§ Avoid charging the battery in hot environments. As a safety precaution, the battery may stop
charging to avoid overheating.

§ When you're using battery-intensive apps such as games or video streaming apps while charging
the battery, your phone may become warmer. This is normal.

§ It is strongly recommended to unplug the power adapter from the electrical outlet when not in
use.

Switching the power on or off

Switching the power on

Press the POWER button until HTC Desire 12s vibrates.

When you turn on HTC Desire 12s for the first time, you’ll need to set it up.

14 Unboxing and setup

Switching the power off

1. If the display is off, press the POWER button to turn it back on.

2. Press and hold the POWER button for a few seconds.

3. Tap Power off on the options menu.

Setting up your phone for the first time

When you switch on your HTC phone for the first time—or after you've done a factory reset—you’ll
need to set it up.

If you have data from a previous phone that you need to copy over to HTC Desire 12s, back up the
previous phone's data first. Or use the HTC Transfer Tool to transfer content from your previous
phone after you've finished setting up HTC Desire 12s. For guidance, go to htc.com/support/

backup-and-transfer/.

1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
fingers on the first screen until you hear a message and then a beep.

Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.

2. Choose the system language you want to use, read and agree to the terms of use, choose your
Internet connection, and sign in to your Google® Account.

3. On the screen that asks you which device to restore from, do one of the following:

§ If you backed up your old phone using your Google Account, tap the phone name. Tap
to select the apps to install, and then tap Restore.

§ If you want to start fresh, tap Don't restore.

4. On the Google services screen, make sure the Back up to Google Drive option is turned on to

enable Auto Backup. It's also recommended to have the options under Location and Device
maintenance turned on.

5. Set up Google Assistant, or do this later. For details, visit support.google.com/assistant/.

6. Sign in to your HTC Account to use the same login credentials for HTC services such as

Themes.

7. Follow the remaining instructions to finish your phone setup.

Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Location settings on
page 87.

15 Unboxing and setup

Adding your social networks, email accounts, and more

You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC Desire 12s. Depending on the account type, signing in to your online
accounts lets you sync updates between HTC Desire 12s and the Web.

1. From the Home screen, swipe up and then tap Settings Users & accounts.

2. Tap Add account.

3. Tap the account type you want to add.

4. Follow the onscreen instructions to enter your account information.

You can add several Google Accounts.

Syncing your accounts

1. From the Home screen, swipe up and then tap Settings Users & accounts.

2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts

on or off.

3. To manually sync individual accounts, tap an account, tap Account sync, and then tap
Sync now.

On the Account sync screen, you can also change the sync settings for your Google Account.

Removing an account

Remove accounts from HTC Desire 12s if you no longer use them. Removing an account does not
remove accounts and information from the online service itself.

1. From the Home screen, swipe up and then tap Settings Users & accounts.

2. Tap an account.

3. Tap Remove Account.

Some personal data may be retained by the third-party app after you have removed the account
from HTC Desire 12s.

16 Unboxing and setup

Choosing which nano SIM card to use for your data connection

When you have two nano SIM cards inserted on your phone, only one card can be used to connect to
the Internet at a time.

1. From the Home screen, swipe up and then tap Settings

2. Tap Cellular data.

3. Choose the card to use for connecting to the Internet.

SIM cards.

Choosing which SIM card to use for sending SMS and MMS

You can set which default SIM card to use for sending SMS and MMS.

1. From the Home screen, swipe up and then tap Settings

2. Tap SMS messages.

3. Choose the card you want to use for sending SMS and MMS.

SIM cards.

Managing your nano SIM cards with Dual network manager

From the Home screen, swipe up and then tap Settings SIM cards. You can turn either card on or
off, change the card names, and more.

Fingerprint scanner

You can quickly wake up and unlock the HTC Desire 12s using your fingerprint. You can add up to 5
fingerprints.

When setting up and using the fingerprint scanner, follow these tips:

§ Make sure your finger and the fingerprint scanner are dry and clean.

§ Use the entire pad of your finger, including the sides and tip.

§ When recording your fingerprint, touch the scanner until it vibrates.

§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to

the scanner to turn on the screen or unlock the HTC Desire 12s.

You may not be able to set the fingerprint scanner to unlock HTC Desire 12s, if you've signed in
to an Exchange ActiveSync® account that requires you to set a different screen lock option (such
as password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.

17 Unboxing and setup

Adding a fingerprint the first time

1. From the Home screen, swipe up and then tap Settings Security & location.

2. Tap Fingerprint Next.

If you haven't already set up a screen lock, you'll be asked to set one up. See

Setting a screen lock on page 91.

3. Touch the Fingerprint scanner or tap Next.

4. Place your finger or thumb on the Fingerprint scanner to start scanning.

5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You'll get

the best results if you hold your finger in the same direction when touching the scanner.

6. After you've successfully recorded your fingerprint, tap Done.

You can now use your fingerprint to wake up and unlock your HTC Desire 12s.

You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts.

Adding, removing, or editing fingerprints

1. From the Home screen, swipe up and then tap Settings Security & location.

2. Tap Fingerprint.

3. Enter your pattern, PIN, or password.

4. Do any of the following:

§ Tap Add fingerprint to add another fingerprint.

§ Tap a recorded fingerprint to rename it.

§ Tap next to a recorded fingerprint to delete it.

18 Your first week with your new phone

Your first week with your new phone

HTC Sense Home

After you've turned on and set up HTC Desire 12s for the first time, you'll see the Home screen.

§ Swipe right and you'll find HTC BlinkFeed™. You can customize HTC BlinkFeed to show
posts from your social networks, headlines from your favorite news media, and more. For
details, see http://www.htc.com/support/apps/blinkfeed/.

§ Swipe left and you’ll discover space for adding your favorite widgets, apps, and more so
they’re just a tap away. You can also add panels. For details, see Adding or removing a widget

panel on page 33.

§ You can change the apps on the launch bar at the bottom of the Home screen. See Launch bar
on page 35.

While you're in another screen or app, press

to return to the last Home screen you visited.

Turning Sleep mode on or off

Sleep mode saves battery power by putting HTC Desire 12s into a low power state while the display
is off. It also stops accidental button presses when HTC Desire 12s is in your bag.

§ To turn off the display and switch to Sleep mode, briefly press the POWER button.

HTC Desire 12s also automatically goes into Sleep mode when it’s left idle for a while. You
can change the time before HTC Desire 12s sleeps by setting the screen timeout.

§ To wake up your phone from Sleep mode, press the POWER button.

Lock screen

Here's what you can do on the Lock screen:

§ Swipe up on the lock screen to unlock the screen.

§ Tap twice on a notification to go directly to the related app.

§ Swipe left or right on the notification to remove it.

§ Slide left or right on a notification until you see

notification.

and . Tap to snooze the

19 Your first week with your new phone

§ Press and hold a notification, and then tap All categories or More settings to customize the
notification settings.

If you don't want notification content to appear on the lock screen, go to Settings Security

& Location Lock screen preferences On the lock screen, and then tap Don't show
notifications at all.

§ If you want to set up a screen lock or Smart lock, see Setting a screen lock on page 91 for
details.

Touch gestures

Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.

Tap

Tap the screen with your finger when you want to select onscreen items
such as application and settings icons, or press onscreen buttons.

Press and hold

To open the available options for an item (for example, a contact or
link in a webpage), just press and hold the item.

20 Your first week with your new phone

Swipe or slide

Drag

Quickly swipe your finger horizontally across the screen to go to
other Home screen panels. Swipe vertically to scroll through a list,
document, and more.

Press and hold your finger with some pressure before you start to
drag. While dragging, don't release your finger until you have
reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need
to swipe your finger in light, quicker strokes, such as when
moving right and left on the Home screen, or flicking through
a contacts or message list.

21 Your first week with your new phone

Press and flick

Slide with two fingers

On the Home screen, you can easily move a widget or icon
from one screen to another.

Press and hold the widget or icon with one finger, and flick the
screen to the new location with another finger.

In some apps, slide two fingers apart to zoom in when
viewing a picture or text.

Slide two fingers together to zoom out of the picture
or text.

22 Your first week with your new phone

Two-finger swipe

Swipe down from the status bar using two fingers to access Quick Settings.

Getting to know your settings

Want to change the ringtone, set up a Wi-Fi® connection, or add your accounts? Do this and more in
Settings.

1. Open Settings from the Apps screen or Notifications panel:

§ From the Home screen, swipe up and then find and tap Settings.

§ From the Home screen, tap , and then find and tap Settings.

§ Swipe down from the top of the screen and then tap .

2. Here are some of the basic settings you can change:

§ Tap Network & Internet to connect and configure your Wi-Fi and data connection,
check your data usage, turn your phone into a Wi-Fi hotspot, and more.

§ Tap Display to change the wallpaper, adjust the font and display size, set a screen saver,
and more.

§ Tap Sound to change the ringtone, decide if sound and vibration occur when interacting
with the phone, set Do not disturb preferences, and more.

§ Tap Security & Location to help secure your phone, choose lock screen preferences, set
your location option, and more.

§ Tap an item under Suggestions to check out new or recommended settings to
customize.

Tap

in Settings to quickly find options and settings.

23 Your first week with your new phone

Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth® on or off.

1. Swipe down from the top of the screen to open the Notifications panel.

Right below the status bar, you'll see the short Quick Settings bar.

2. To see the full Quick Settings panel, do any of the following:

§ On the lock screen, swipe down once from the top of the screen.

§ On any other screen, swipe down once with two fingers or swipe down twice with one

finger from the status bar.

§ With the short Quick Settings bar opened, tap

3. Swipe left or right to see more tiles.

4. To turn a setting on or off, just tap its tile.

Customizing Quick Settings

You can remove, replace, or rearrange the tiles in Quick Settings.

1. With two fingers, swipe down from the top of the screen to open Quick Settings.

2. Tap and do one of the following:

§ Press and hold a tile, and then drag it to your desired position.

§ Press and hold a tile, and then drag it down under the Drag to add tiles section to hide it

from the Quick Settings panel.

§ Under the Drag to add tiles section, drag a tile up to show it in the Quick Settings panel.

3. Press .

There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You
may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.

24 Your first week with your new phone

Capturing your phone's screen

Want to show off your high game score or write a blog post about HTC Desire 12s features? It's easy
to take a picture of the screen to share.

1. Press and hold POWER and VOLUME DOWN at the same time.

2. Open the Notifications panel, and then slide two fingers apart on the Screenshot captured

notification.

3. Tap Share.

Travel mode

Do you often travel across time zones? Turn on Travel mode in Settings to see a dual clock on the
Home screen and lock screen that shows both your home and current time zones.

§ Make sure you turn on location services in your phone settings.

§ Set your home time zone first in the Clock app.

1. From the Home screen, swipe up and then tap Settings System Date & time.

2. Tap the Travel mode On/Off switch to turn travel mode on or off.

You'll see a dual clock of your home and current locations once your phone detects a different time
zone from the home time zone you've set.

Restarting HTC Desire 12s (Soft reset)

If HTC Desire 12s is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.

1. If the display is off, press the POWER button to turn it back on.

2. Press and hold the POWER button, and then tap Restart.

HTC Desire 12s not responding?

If HTC Desire 12s does not respond when you touch the screen or press the buttons, you
can still restart it.

Press and hold the POWER button until your phone vibrates, and then release the button.

You may need to press and hold the button for 12 seconds before the phone vibrates.

25 Your first week with your new phone

Notifications

Notification LED

The notification LED shows a:

§ Solid green light when HTC Desire 12s is connected to the
power adapter or a computer and the battery is fully
charged.

§ Flashing green light when you have a pending notification.

§ Solid orange light when the battery is being charged.

§ Flashing orange light when the battery level reaches very

low.

26 Your first week with your new phone

Notifications panel

Notification icons inform you of new messages, calendar events, alarms, and activities in progress
such as files downloading.

When you see notification icons, open the Notifications panel to check out details of the
notifications that you've received.

To open the Notifications panel, slide down from the top of the screen.

Or just swipe down anywhere on the Home screen.

§ Tap the notification to open the corresponding app.

§ To dismiss just one notification in the list, drag it left or right.

§ Slide two fingers apart on the notification to expand it and see more details or see if there are

more notifications bundled inside it. Slide two fingers together on the notification to minimize
it again.

§ Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.

§ If you have several notifications, scroll through the list screen to see them all.

§ To dismiss all non-persistent notifications, tap Clear all.

§ You can change what app notifications you want to receive and also snooze some notifications

to temporarily remove them. See Managing app notifications on page 27.

27 Your first week with your new phone

Snoozing notifications

You can snooze notifications to temporarily remove them from the status bar and notifications
panel.

1. Swipe down from the top of the screen to open the Notifications panel.

2. Slide the notification slowly to the right or left, and then tap .

3. Tap then choose how long you want to snooze the notification.

The snoozed notification shows up again on the status bar and notifications panel as soon as the
snooze time ends.

Turning icon badges on or off

Some apps may show a dot when they have notifications, you can choose to show or hide the dot on
the app icons.

1. From the Home screen, swipe up and then tap Settings Apps & notifications.

2. Tap Notifications.

3. Tap the On/Off switch next to the Allow notification dots option to turn it on or off.

Managing app notifications

You can choose which types of app notifications to mute, block, or override your Do Not disturb
settings.

1. From the Home screen, swipe up and then tap Settings Apps & notifications.

2. Tap Notifications App notifications, and then tap the app whose notifications you want to

customize.

You can also press and hold a notification in the Notifications panel or the lock screen to see
the notification settings you can customize.

3. Tap the On/Off switch next to option you want to toggle.

Settings for app notifications are applied to notifications in the Notifications panel and the lock
screen.

Selecting, copying, and pasting text

1. Press and hold on a word.

2. Drag the start and end anchors to highlight the text you want to select.

3. Tap Copy.

4. In a text entry field (for example, while composing an email), press and hold at the point

where you want to paste the text.

5. Tap Paste.

28 Your first week with your new phone

Sharing text

1. After you have selected the text, tap Share.

2. Choose where to share the selected text.

Entering text

The keyboard becomes available when you tap a text field in an app.

§ Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.

§ Tap

§ Press and hold keys with gray characters at the top or bottom to enter numbers, symbols, or

accented letters. Some keys have multiple characters or accents associated with them.

§ Tap to show number and symbol keys. Tap to return to the main keyboard.

§ Tap to choose from a wide selection of emojis.

§ Tap to check out more features, options, and settings.You can resize the keyboard space,

change the layout and design, download dictionaries, and more.

§ Press to close the onscreen keyboard.

to enter an uppercase letter. Tap twice to turn on caps lock.

How can I type faster?

The onscreen keyboard of your phone is highly customizable. You can modify its settings and
options to enhance your typing experience.

Here are some tips that you could try:

§ Show the numeric keys on the top row of the keyboard. Go to Settings, and then tap
System. Tap Languages & input Virtual keyboard TouchPal - HTC Sense Version
General settings. Select Number Row.

§ Turn on Contextual prediction. Go to Settings, and then tap System. Tap Languages &
input Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make

sure that Contextual prediction is selected. This option enables next word prediction and
will also allow the keyboard to learn from the usual word patterns you type for better word
suggestions.

29 Your first week with your new phone

§ Switch to landscape mode. With two fingers, swipe down from the status bar and check if
Auto-rotate is turned on. Open the app you need, and then tap a text field to show the

keyboard. Turn your phone sideways to bring up a bigger keyboard.

You can then tap Split.

§ Resize or reposition the keyboard.

Open the app you need, and then tap a
text field to show the keyboard. Tap

, and then tap Resize. Drag any of
the border arrows to resize your
keyboard.

To move the keyboard up, drag the center button up.

Entering text by speaking

1. Tap an area where you want to enter text.

2. On the onscreen keyboard, press and hold .

30 Your first week with your new phone

3. When you see the microphone button and the words "Try saying something", say the words
you want to enter.

4. Enter punctuation marks by saying the name. For example, say "comma".

Enabling smart keyboard options

Turn on the keyboard's advanced features to help you type faster, such as contextual prediction,
auto-correction, and more.

1. From the Home screen, swipe up and then tap Settings System Languages & input.

2. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input.

3. Select the options to enable.

31 Updates

Updates

Software and app updates

Download and install software updates for the latest performance enhancements, bug fixes, and
security improvements. HTC Desire 12s can check and notify you if there’s a new update available.

Some app updates are available from HTC or your mobile operator, and you'll receive notifications
on your phone when there are new updates. Or you can install app updates from Google Play Store.
Some HTC apps that are not preloaded in certain phones can also be downloaded from Google Play
Store.

The information in this guide may not be most up-to-date if there are more recent software or
app updates available.

Checking your system software version

Before installing a system software update, you can check first what Android version you have on
your phone.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap System About phone.

3. Check under Android version.

Checking for updates manually

Turn on mobile data or connect HTC Desire 12s to a Wi-Fi network before you check for updates.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap System About phone System updates.

3. Tap Check now.

Installing a software update

When HTC Desire 12s is connected to the Internet and there's a new software update available, the
update notification icon appears in the status bar.

1. Slide the Notifications panel open, and then tap the system update notification.

2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.

32 Updates

3. Tap Download.

4. When download is complete, select Install now, and then tap OK.

After updating, HTC Desire 12s will restart.

Installing an application update

When Internet connection is on and there's an available update for your HTC or mobile operator
apps, the update notification icon

1. Slide the Notifications panel open, and then tap the update notification.

The Updates screen opens with the list of application updates to be installed.

2. Tap an item to view its details, and then tap .

3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC Desire

12s if needed.

appears in the status bar.

Installing app updates from Google Play Store

Most apps get updated with improvements and bug fixes through Google Play Store. You can
manually update apps or set your phone to automatically download and install app updates when
available.

1. On the Home screen, swipe up and then find and tap Play Store.

2. Tap to open the slideout menu.

3. Tap My apps & games.

4. On the Updates tab, you'll see the list of apps that have updates available.

5. Tap Update beside the app you want to update.

Tap Update All if you want to update all the apps.

In Play Store, tap Settings Auto-update apps to choose how you want Google Play Store to
update your apps.

33 Home screen layout and fonts

Home screen layout and fonts

Adding or removing a widget panel

§ You won't be able to add a new widget panel if you've already reached the maximum limit.

§ HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be

added before HTC BlinkFeed.

1. Press and hold an empty space on a widget panel.

2. Tap Edit page.

3. To add a new widget panel, swipe left until you see the icon, and then tap it.

4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.

5. When done, press .

Arranging widget panels

A widget panel cannot be moved and inserted before HTC BlinkFeed.

1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home
screen.

2. Press and hold a widget panel thumbnail, and then drag it left or right to the position that you
want.

3. When you're done arranging widget panels, press .

Changing your main Home screen

Set HTC BlinkFeed or a widget panel as your main Home screen.

1. Press and hold an empty space on a widget panel.

2. Tap Edit page.

3. Swipe left or right until you see the panel that you want to use as your main Home screen.

34 Home screen layout and fonts

4. Tap Set as home.

5. Press .

Pressing from an app will first return you to the last panel you were in. Just press again to
go to your main Home screen.

Home wallpaper

Choose from the available wallpapers, or use any photo you've taken with the camera.

1. Press and hold an empty space on a widget panel.

2. In the pop-up menu, tap Wallpaper.

3. Choose from where you want to select a wallpaper.

To use a photo you captured with the camera, tap Photos, choose a photo, and then tap .

4. If prompted, choose whether to use the wallpaper for the Home screen, lock screen, or both.

Changing the default font size

1. From the Home screen, swipe up and then tap Settings Display.

2. Tap Advanced Font size, and then select the size you want.

35 Widgets and shortcuts

Widgets and shortcuts

Launch bar

The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can
replace the apps on the launch bar with the ones you often use.

§ You can only customize the launch bar while in Classic layout.

§ If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons

displayed will be the same ones you have in the Classic layout.

1. Press and hold the app you want to replace, and then drag it out to .

2. Tap to go to the Apps screen.

3. Press and hold an app, and then drag it to the empty slot on the launch bar.

§ You can also group apps on the launch bar into a folder. See Grouping apps on the widget panel

and launch bar on page 36.

§ The apps or other shortcuts on the lock screen are the same as the ones on the launch bar.

Adding Home screen widgets

Widgets make at-a-glance important information and media content readily available.

1. Press and hold an empty space on a widget panel.

2. In the pop-menu, tap Add apps and widgets.

3. Tap Widgets.

4. Scroll through the widgets, or tap to search for a specific widget.

5. Press and hold a widget, and then drag it to a widget panel you want to add it to.

36 Widgets and shortcuts

Changing the widget settings

You can modify basic settings of some widgets.

1. Press and hold a widget on your Home screen, and then drag it to .

2. Customize the widget settings.

Resizing a widget

Some widgets can be resized after you've added them to your Home screen.

1. Press and hold a widget on the Home screen, and then release your finger. If a border
appears, that means the widget is resizable.

2. Drag the sides of the border to enlarge or shrink the widget size.

Adding Home screen shortcuts

Place apps you often use on any widget panel of your Home screen. You can also add shortcuts to
frequently used settings, favorite contacts, and more.

1. Press and hold an empty space on a widget panel.

2. In the pop-up menu, tap Add apps and widgets.

3. Tap Apps or Shortcuts.

4. Scroll through the apps or shortcuts, or tap to search for one.

5. Press and hold an app or shortcut, and then drag it to a widget panel you want to add it to.

To add an app from the Apps screen, press and hold the app, and then drag it to a widget panel.

Grouping apps on the widget panel and launch bar

1. Press and hold an app, and then drag it over to another app to automatically create a folder.

2. Tap the folder to open it.

3. Tap the folder window’s title bar, and then enter a new folder name.

4. Add more apps into the folder. Tap , select your apps, and then tap Done.

You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget
panel, and then drag it over to the folder.

37 Widgets and shortcuts

Removing items from a folder

1. On the launch bar or widget panel, tap a folder to open it.

2. Press and hold an app or shortcut in the folder, and then drag it out to .

Moving a Home screen item

You can easily move a widget, icon, or sticker from one widget panel to another.

1. Press and hold a Home screen item with one finger.

2. With another finger, flick left or right to rotate the screen to another widget panel.

3. Release the item to where you want to move it.

Removing a Home screen item

1. Press and hold the widget, icon, or sticker you want to remove, and then drag it to .

2. When the item turns red, lift your finger.

38 Sound preferences

Sound preferences

Changing your ringtone

Make sure the volume is on.

1.

From the Home screen, swipe up and then tap Settings

2. Tap Phone ringtone.

3. Select a ringtone from the list.

4. If you want to add a ringtone, tap and then choose where you want to add the ringtone

from.

5. When you're done selecting your ringtone, tap OK.

Sound.

Changing your notification sound

Make sure the volume is on.

1. From the Home screen, swipe up and then tap Settings Sound.

2. Tap Advanced Default notification sound, and then select one from the list.

3. Tap OK.

Setting the default volume

1. From the Home screen, swipe up and then tap Settings

2. Slide the volume bars for each type of sound source.

Sound.

39 Taking photos and videos

Taking photos and videos

Camera basics

Take photos, videos, and selfies using the camera.

On the Home screen, tap the camera icon to open the Camera app.

Zooming

Before taking a photo or video, slide two fingers apart on the Viewfinder screen to zoom in or
together to zoom out. You can also freely zoom in or out while recording.

Choosing a capture mode

Switch to a capture mode to use for taking photos or videos.

1. On the Home screen, tap the camera icon to open the Camera app.

2. On the Viewfinder screen, you can:

§ Tap to switch to the front camera to take a photo/video selfie, or tap to switch
back to the main camera.

§ Tap or to quickly switch between Photo and Video modes.

§ Tap to switch to Panorama mode.

Turning the camera flash on or off

Tap the flash icon to choose a flash setting.

When using or , the camera intelligently sets the best flash brightness for your photo.

When you've switched to the front camera, you can also tap the flash icon to turn the flash on or off.

Setting the photo quality and size

1. Switch to Photo or Selfie Photo mode. See Choosing a capture mode on page 39 for details.

2. Tap .

3. Tap Picture size to choose a photo resolution.

40 Taking photos and videos

Choosing a scene mode

Choose a scene mode that best suits the lighting conditions, scenery, or types of subject you're
photographing.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Choose whether to use the main or front camera to take photos. See Choosing a capture mode

on page 39 for details.

3. Tap , and then select a mode such as Night, Sports, or any other mode that suits your
needs.

Taking a photo

1. On the Home screen, tap the camera icon to open the Camera app.

2. Point the camera at what you want to capture. You can tap the screen to change the focus to a

different subject.

3. When you're ready to take the photo, tap .

Using HDR

When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to
capture your subjects clearly. HDR brings out the details of both highlights and shadows, even in
high contrast lighting.

HDR works best when your subject is steady. The camera takes three shots at different exposure
levels and combines them into one enhanced photo.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Choose whether to use the main or front camera to take photos. See Choosing a capture mode

on page 39 for details.

3. Make sure that is selected. If not, tap to change it.

4. When you're ready to take the photo, tap .

Taking continuous camera shots

Do you want to take photos of moving subjects? Whether it's your kid's football game or a car race,
you can capture the action.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Photo or Selfie Photo mode. See Choosing a capture mode on page 39 for details.

3. Press and hold . The camera takes consecutive shots of your subject.

41 Taking photos and videos

Recording video

Capture moments as videos using the Camera app.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Video mode. See Choosing a capture mode on page 39 for details.

3. When you're ready to start recording, tap .

4. Tap to pause the recording, and then tap to resume.

If you want to record a video without sound, you can tap .

5.

To stop recording, tap .

Setting the video resolution

1. Switch to Video or Selfie Video mode. See Choosing a capture mode on page 39 for details.

2. Tap

Quality, and then change the video resolution.

Taking a photo while recording a video

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Video or Selfie Video mode. See Choosing a capture mode on page 39 for details.

3. Tap to start recording.

4. While recording, tap whenever you want to capture a still shot.

5. Tap to stop recording.

Taking a photo selfie

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Selfie Photo mode. See Choosing a capture mode on page 39 for details.

3. When you're ready to take the photo, tap

Unflipping photos selfies

.

When you view yourself on the Viewfinder screen, your selfie is actually a mirrored image. Here's
what to do if your captured photo looks flipped and is not the mirrored image.

1. Switch to Selfie Photo mode. See Choosing a capture mode on page 39 for details.

2. Tap Selfie Mirror, and then select On.

42 Taking photos and videos

Taking a video selfie

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Selfie Video mode. See Choosing a capture mode on page 39 for details.

3. When you're ready to start recording, tap .

4. Tap to pause the recording, and then tap to resume.

If you want to record a video without sound, you can tap .

5. To stop recording, tap .

Using the Beautify feature

The Beautify feature smoothens the skin in your selfies and photos of your subject.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Selfie Photo mode. See Choosing a capture mode on page 39 for details.

3. Make sure is selected. If not, tap to change it.

4. When you're ready to take the photo, tap .

Taking photos with the self-timer

When you use the self-timer, the Camera app counts down before taking the shot. You can set the
countdown time.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Photo or Selfie Photo mode. See Choosing a capture mode on page 39 for details.

3. Tap

4. To start the timer, tap . The camera takes the photos after the countdown.

, and then select the countdown time.

Taking a panoramic photo

Get a wider shot of a landscape in one sweep.

Some camera features and photo settings are not available when you're in panorama mode.

1. On the Home screen, tap the camera icon to open the Camera app.

2. Switch to Panorama mode. See Choosing a capture mode on page 39 for details.

43 Taking photos and videos

3. When you're ready to take the shot, tap .

4. Pan left or right in either landscape or portrait view. Hold your phone as steadily as you can

to automatically capture frames.

You can also tap to stop capturing anytime.

The camera stitches the frames into a single photo.

44 Google Photos

Google Photos

What you can do on Google Photos

Here are some of the things you can do when using Google Photos™ on your phone.

§ View, edit, and share the photos and videos you've taken on your phone. You can also access
the media files previously backed up to your Google Account.

§ To select photos and videos, press and hold a thumbnail to select one. Tap a date to select all
the media files under it. Or, press and hold a thumbnail as your first selection, and then drag
your finger to the last item you want to select.

To learn more about Google Photos, tap

Help. Or, you can visit support.google.com/photos.

Viewing photos and videos

When you open Google Photos for the first time, sign in to your Google Account, if prompted, and
choose whether to turn backup and sync on or off.

1. From the Home screen, swipe up and then find and tap Photos.

You'll see your local and synced photos and videos organized by date.

2. To switch to another view, tap Layout, and then choose how you want to view your
media files.

3. Tap a thumbnail to view it in full screen.

4. To view only the photos and videos saved on the phone storage and storage card, tap to

open the slideout menu, and then tap Device folders.

Editing your photos

1. From the Home screen, swipe up and then find and tap Photos.

2. Tap a photo thumbnail to view it in full screen.

3. Tap

, and then do any of the following:

§ Tap to adjust the brightness, color, and more.

§ Tap to apply a filter to the photo.

§ Tap to rotate or crop the photo.

45 Google Photos

4. While you're editing, press and hold the photo to compare your changes to the original.

5. After making your adjustments, tap Save.

Trimming a video

1. From the Home screen, swipe up and then find and tap Photos.

2. Tap a video thumbnail to view it in full screen.

3. Tap , and then drag the trim sliders to the part where you want the video to begin and end.

4. Tap to preview your trimmed video.

5. Tap Save.

The trimmed video is saved as a copy. The original video remains unedited.

46 Phone calls

Phone calls

Making a call

You can either dial a number directly, or make quick calls from your favorites or call history.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Do one of the following:

§ To dial a number, tap
name to see matching contacts.

§ To call a saved contact, tap .

§ To call a contact from the call history, tap .

§ To call a contact that you've set as a favorite, tap .

3. Tap the contact you want to call or tap .

If the phone number has an extension, tap
extension number.

4. Tap the name that corresponds to the card you want to use.

. Enter the phone number or first few letters of the contact's

after connecting to the main line and then dial the

Making a call with your voice

Call a contact hands-free using your voice.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Tap .

3. Say the name of contact you want to call. For example, say "Call [person's name in

phonebook]."

4. Tap your contact's name then select which card to use to make the call.

Calling a number in a message

When you receive a text message that has a phone number in it, you can just tap the number to place
a call.

47 Phone calls

Receiving calls

When you receive a phone call from a contact, the Incoming call screen appears.

Answering or rejecting a call

Do one of the following:

§ Tap Answer or Decline.

§ If you've set up a lock screen, drag upwards to answer the call or drag it downwards to

reject the call.

Muting the ringing sound without rejecting the call

Do one of the following:

§ Press the VOLUME DOWN or VOLUME UP button.

§ Press the POWER button.

Returning a missed call

You'll see the missed call icon in the status bar when you miss a call.

1. Slide the Notifications panel open to check who the caller is.

2. To return the call, tap Call back.

If you have multiple missed calls, tap the missed calls notification to open the Phone app in .

Emergency call

In some regions, you can make emergency calls from HTC Desire 12s even if the nano SIM card has
been blocked or if you don't have one installed.

If you don't have a network signal, you won't be able to make an emergency call.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Dial the emergency number for your locale, and then tap .

If you've enabled but forgotten your lock password or lock pattern, you can still make emergency
calls by tapping Emergency on the screen.

What can I do during a call?

When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.

48 Phone calls

Putting a call on hold

To put the call on hold, tap . The status bar then displays the hold call icon .

To resume the call, tap again.

Switching between calls

If you’re already in a call and you accept another call, you can switch between the two calls.

1. When you receive another call, tap and drag the call icon to to accept the second call and
put the first call on hold.

2. To switch between the calls, tap the person you want to talk to on the screen.

Turning the speakerphone on or off during a call

To decrease potential damage to your hearing, do not hold HTC Desire 12s to your ear when the
speakerphone is on.

§ On the call screen, tap . The speakerphone icon appears in the status bar.

§ To turn the speakerphone off, tap .

Muting the microphone during a call

On the call screen, tap to toggle between turning the microphone on or off. When the
microphone is turned off, the mute icon appears in the status bar.

Ending a call

Do one of the following to end the call:

§ On the call screen, tap .

§ Slide the Notifications panel open, then tap Hang Up.

Setting up a conference call

Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then
simply dial each subsequent call to add it to the conference.

Make sure that you have conference calling service activated. Contact your mobile operator for
details.

1. Make a call to the first conference call participant.

2. When connected, tap , and then dial the number of the second participant. The first

participant is put on hold.

3. When connected to the second participant, tap Merge calls.

49 Phone calls

4. To add another participant, tap , and then dial the number of the contact.

5. When connected, tap Merge calls to add the participant to the conference call. Tap

to access options such as ending the call with a participant.

6. To end the conference call, tap .

Call history

Use call history to check missed calls, your dialed numbers, and received calls.

1. On the Home screen, tap the phone icon to open the Phone app.

2. Swipe to view the

3. Do one of the following:

§ Tap to the right of the name or number to call.

§ Press and hold a name or number in the list to display the options menu.

tab.

Adding a new phone number to your contacts from call history

1. On the tab, tap to the left of the new phone number.

2. Tap .

3. Tap Create new contact or tap a contact in the list to save the number to the contact.

Clearing the call history list

1. On the tab, tap Call history.

2. To clear the entire list, tap Clear call history.

3. Tap OK.

To clear individual items, go to the
delete then tap .

tab, tap on the name of the contact or number you want to

Switching between silent, vibrate, and normal modes

Do one of the following:

§ To change from silent to normal mode, press the VOLUME UP button three times.

§ To change from vibrate to normal mode, press the VOLUME UP button twice.

§ Go to Settings, and then tap Sound to select a new sound setting.

50 SMS and MMS

SMS and MMS

Sending a text or multimedia message via Android Messaging

1. From the Home screen, swipe up and then find and tap Messaging.

2. Tap .

3. Enter a contact name or mobile number in the To field. You can also select a contact or a

group.

4. Tap the box that says Send message, and then enter your message.

§ There is a limit on the number of characters for a single text message. If you exceed the limit,
your text message will be delivered as one but will be billed as more than one message.

§ Your text message automatically becomes a multimedia message if you enter an email address
as the recipient, add a message subject, attach an item, or compose a very long message.

5. To add a multimedia attachment, tap , choose an attachment type, and then select the
item to attach.

6. Tap for the corresponding card that you want to use.

Viewing and saving an attachment from a multimedia message

§ If there’s a media attachment such as a photo or video in a received message, tap it to view the
content.

§ To save the attachment, press and hold the multimedia message (not the thumbnail), and
then choose to save the attachment from the options menu.

51 Contacts

Contacts

Your contacts list

The Contacts app lists all contacts you've stored on your Google Account. Use the Contacts app to
check the interactions with people that matter to you.

1. On the Home screen, swipe up and then find and tap Contacts app.

2. Here are some of the things you can do:

§ Add a new contact. See Adding a new contact on page 51.

§ Delete a contact by tapping

§ Check interaction history with your contacts.

§ Group contacts using labels. See Grouping contacts into labels on page 52.

§ Search your contacts by tapping at the top of the screen.

To sort your contacts by their first or last name, tap Settings Sort by .

.

Adding a new contact

Add new contacts or import them from your SIM card.

1. On the Home screen, swipe up and then find and tap Contacts app.

2. Tap

3. Tap the First name field, and then enter the contact name. Tap to separately enter the

contact's given, middle, or family name and name suffix, such as Jr.

.

52 Contacts

4. Tap to add a photo to the contact.

5. Enter the contact information in the fields provided.

Tap More fields to enter more information.

6. When you're done, tap Save at the top of the screen.

To import contacts from your SIM card, tap Settings Import SIM card.

Editing a contact’s information

Make changes to an existing contact.

1. On the Home screen, swipe up and then find and tap Contacts app.

2. Tap the contact you want to edit.

3. Tap at the top of the screen.

4. Enter the new information.

5. Tap Save at the top of the screen.

Grouping contacts into labels

Organize your contacts by grouping them under a label.

1. On the Home screen, swipe up and then find and tap Contacts app.

2. Tap Create label.

3. Enter a name for the label, and then tap OK.

4. Tap Add Contacts.

5. Press and hold the first contact you want to add, and then tap the other contacts you want to

add.

6. When you're done selecting, tap Add at the top of the screen.

Sending a message or email to contacts in a label

You will be charged for each text message sent. For example, if you send a message to a group of
five people, you will be charged for five messages.

1. On the Contacts screen, tap .

2. Tap the name of the label you want to send an email or message to.

3. Tap , and then tap Send email or Send message.

53 Contacts

Editing a label

1. On the Contacts screen, tap

2. Under Labels, tap the label you want to edit.

3. You can:

§ Change the label name by tapping Rename label.

§ Add more contacts to the group by tapping .

§ Remove contacts from the group by tapping Remove contacts.

54 Battery

Battery

Tips for extending battery life

How long the battery can last before it needs recharging depends on how you use HTC Desire 12s.
Try out some of these tips to help increase battery life.

Use the power management features

§ Turn Battery saver mode on in Settings.

§ Monitoring your battery usage helps identify what's using the most power so you can choose

what to do about it. For details, see Checking battery usage on page 56.

Manage your connections

§ Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.

§ Turn GPS on only when a precise location is needed, such as while using navigation or

location-based apps. See Location settings on page 87.

§ Turn on Airplane mode when you don't need any wireless connections and you don't want to
receive calls or messages.

Manage your display

Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save
battery power.

§ Lower the screen brightness when you don't need it. See Screen brightness on page 88.

§ Set the screen timeout to a shorter time. See Setting when to turn off the screen on page 88.

§ Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to

other people but they drain your battery.

Changing your wallpaper to a plain, black background can also help a little. The less color is
displayed, the less battery is used. See Home wallpaper on page 34.

55 Battery

Manage your apps

§ Battery optimization helps extend battery standby time. See Battery optimization for apps
on page 57.

§ Install the latest software and application updates. Updates sometimes include battery
performance improvements.

§ Uninstall or disable apps that you never use.

Many apps run processes or sync data in the background even when you're not using them. If
there are apps that you don't need anymore, uninstall them.

If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from
continuously running or syncing data. See Disabling an app on page 72.

Limit background data and sync

Background data and sync can use a lot of battery power if you have many apps syncing data in the
background. It’s recommended not to let apps sync data too often. Determine which apps can be set
with longer sync times, or sync manually.

§ In Settings, tap Users & accounts and check what types of data are being synced in your
online accounts. When the battery is starting to run low, temporarily disable syncing some
data.

§ If you have many email accounts, consider prolonging the sync time of some accounts.

If you are using the HTC Mail app, select an account, tap
Receive, and then adjust the settings under Sync schedule.

§ When you’re not traveling from one place to another, sync weather updates of only your
current location, rather than in all of your named cities. Open the Weather app, and then tap

to edit and remove unneeded cities.

§ Choose widgets wisely.

Some widgets constantly sync data. Consider removing the ones that are not important from
your Home screen.

§ In Play Store, tap Auto-update apps Do not auto-update apps if you're fine with updating
apps from Play Store manually.

Settings Sync, Send &

Other tips

To squeeze in a little bit more battery power, try these tips:

§ Tone down the ringtone and media volume.

§ Minimize the use of vibration or sound feedback. In Settings, tap Sound and choose which

ones you don't need and can disable.

§ Check your apps’ settings as you may find more options to optimize the battery.

56 Battery

Using battery saver mode

Battery saver mode helps to increase battery life. It reduces the usage of phone features that drain
the battery such as location services and mobile data.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Battery.

3. Tap Battery saver , and then tap the On/Off switch to turn battery saver mode on or off.

To set when to automatically switch this mode on, tap Turn on automatically , and then
select a battery level.

Displaying the battery percentage

You can check the percentage of remaining battery power right from the status bar.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Battery.

3. Tap the Battery percentage On/Off switch to show the battery percentage on the status bar.

Checking battery usage

See how the system and apps are using the battery and how much power is being used.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Battery.

3. Tap Show full device usage or Show app usage, and then tap an item to check how it's

using the battery.

4. If you see the Manage battery usage section while viewing battery use details, you can tap the
option underneath it to adjust settings that affect battery usage.

Another way to check the battery usage per app is to go to Settings Apps & notifications. Then, tap
See all... to view the app list. Tap the app you want to check, and then tap Battery.

Checking battery history

Check how long you've been using HTC Desire 12s since the last charge. You can also see a chart that
shows how long the screen has been on, and how long you've been using connections like the mobile
network or Wi-Fi.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Battery.

3. Tap the battery image to view battery usage over time.

57 Battery

Battery optimization for apps

When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still
continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps
by default which helps prolong battery standby time when you're not using the phone.

The phone needs to be sitting idle for an extended period of time before battery optimization takes
effect.

Turning battery optimization off in apps

If there are apps that you don't want battery optimization enabled, you can turn the feature off in
those apps.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Battery.

3. Tap Battery optimization.

4. Tap Not optimized All apps to see the complete list of apps.

5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize
Done.

Repeat this process to turn off optimization in other apps.

To filter the list and see which apps have battery optimization disabled, tap All apps Not
optimized.

58 Storage

Storage

Freeing up storage space

As you use HTC Desire 12s, you'll accumulate data and fill its storage capacity over time. Here are
some tips on how to free up phone storage space.

Manage photos and videos

§ After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't
need them.

§ After editing a photo or trimming a video, the original file is kept. Delete original files or
move them elsewhere, such as to your computer.

§ If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up
more space.

§ Turn on Storage manager to help handle old photos and videos on your phone.

Remove or disable apps

Uninstall apps that you've downloaded if no longer need them. See Uninstalling an app on page 66.

Preinstalled apps can be disabled when you're not using them. See Disabling an app on page 72.

Manually free up space

On the Storage screen, tap Free Up Space. The phone then checks the phone storage and then
suggest items that you may want to delete.

Types of storage

Starting from Android 6.0, there have been some changes on how and where downloaded apps and
their data can be stored.

Phone storage

This is the internal storage which contains the Android system, preinstalled apps, email, text
messages, and cached data from the apps. You can also install apps that you've downloaded and
capture photos, videos, and screenshots to this storage.

Storage card

Use your storage card as a removable storage to store and access your media and other files on HTC
Desire 12s or any Android phone, or set it up as an extension of the internal storage. See Should I use

the storage card as removable or internal storage? on page 59.

59 Storage

USB storage

You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You
need a special cable to connect HTC Desire 12s and a USB storage device.

Should I use the storage card as removable or internal storage?

Use your storage card as removable storage when there's already content such as your media and
other files so that you don't lose these content. If you have a brand new storage card, choose
whether to use it as removable storage or set it up as an extension of the internal storage.

Removable storage

Use a new storage card as removable storage to be able to insert and use the card on HTC Desire 12s
and other Android phones.

Internal storage

Set up a new storage card as internal storage for more privacy and secure use. This encrypts and
formats the storage card to work just like the internal storage.

This also expands the internal storage space since:

§ Captured screenshots, camera shots, media, and other files will be stored on the storage card.

§ Third-party apps that you installed and their data can be moved between the phone storage

and storage card.

After setting up the storage card as internal storage, the card can only be used on HTC Desire 12s
where it has been formatted.

Setting up your storage card as internal storage

When you insert a storage card that has not been used on HTC Desire 12s before, the card will be
mounted as removable storage by default.

If the storage card is new or doesn't have content you want to keep, you can format the storage card
to use it as internal storage for HTC Desire 12s.

§ See Should I use the storage card as removable or internal storage? on page 59 to find out the
differences between using the storage card as removable storage or internal storage.

§ If there are still files on the storage card, back up the files first before you format the card.

1. From the Home screen, swipe up and then tap Settings Storage.

2. Under Portable storage, tap the name of your storage card.

3. Tap Storage settings.

60 Storage

4. Tap Format as internal, and then tap Erase & format.

5. Follow the onscreen instructions to move your installed apps and their data from the phone

storage to the storage card.

If you no longer want to use your storage card as internal storage, you can reformat the card as
removable storage. Before you do so, make sure to move all the apps and data from the card back
to the phone storage. See Moving apps and data between the phone storage and storage card on
page 60.

Moving apps and data between the phone storage and storage card

If you've set up your storage card as internal storage, you can move third-party apps that you
installed and their data such as photos, media, and downloaded files to the storage card to free up
phone storage space.

If you no longer want to use your storage card as internal storage, make sure to move all the apps
and data from the card back to the phone storage.

1. From the Home screen, swipe up and then tap Settings

2. Tap the name of your storage card if you're moving app data from the phone storage to the

card, or tap Internal shared storage if you're moving data from the storage card back to the
phone storage.

3. Tap Migrate data.

4. Tap Move.

§ Screenshots will also be migrated.

§ When you take new photos or videos, capture new screenshots, or download new files after the

migration, they will be saved to the new storage location.

Storage.

61 Storage

Moving an app to or from the storage card

When you're running out of phone storage space, you can move a downloaded app and its data to the
storage card if the card has been set up as internal storage.

If you need to reformat your storage card, make sure to move each app and its data back to the
phone storage before formatting the card.

Preinstalled apps cannot be moved. Some third-party apps you've downloaded and installed to
the phone storage may also not allow you to move them to the storage card.

1. From the Home screen, swipe up and then tap Settings Storage.

2. Tap Internal shared storage, and then tap Other apps if you want to move an app from the

phone storage to the storage card.

Or tap the name of your storage card, and then tap Apps if you need to move an app from the
storage card back to the phone storage.

3. Tap an app you want to move.

4. Tap Change, and then tap where you want to move it to.

5. Tap Move.

Copying or moving files between the phone storage and storage card

Go to Settings to view and manage files on the phone storage and storage card. If you're using your
storage card as removable storage, you can copy or move your files between the phone storage and
storage card. You can also copy or move files to or from an external USB storage device when you
have it connected to HTC Desire 12s.

1. From the Home screen, swipe up and then tap Settings Storage.

2. Tap Internal shared storage then tap Files, or tap the storage card name.

Or tap the external USB storage device if you have one connected.

3. Open the folder that contains the files you want to copy or move.

4. To select or deselect files:

§ Press and hold a file to select it. To select more files, tap each file.

§ Tap a file to deselect it.

§ To select all files, tap Select all.

5. Tap , and then tap Copy to or Move to.

6. Tap to open the slideout menu, and then choose the type of storage where to copy or

move to, and then open the destination folder.

7. Tap Copy or Move.

62 Storage

Copying files between HTC Desire 12s and your computer

You can copy your music, photos, and other files to HTC Desire 12s.

§ Save and close your files before copying them from your computer to HTC Desire 12s, or vice
versa.

§ If you're using your storage card as internal storage, your computer will only show storage card
content.

1. Connect HTC Desire 12s to the computer using the supplied micro USB cable.

2. On HTC Desire 12s, unlock the screen if it's locked.

3. On the pop-up message that asks whether to use USB for file transfers, tap Yes.

If you don't see this message, slide the Notifications panel open, tap the Use USB to
notification, and then tap Transfer files.

You'll then see options for viewing or importing files on the computer screen.

4. Choose to view files.

5. Copy the files from your computer to HTC Desire 12s, or vice versa.

6. After copying the files, disconnect HTC Desire 12s from the computer.

Unmounting the storage card

When you need to remove the storage card while HTC Desire 12s is on, unmount the storage card
first to prevent corrupting or damaging the files in the storage card.

If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.

1. From the Home screen, swipe up and then tap Settings Storage.

2. Do one of the following:

§ If your storage card appears under Portable storage, tap .

§ If your storage card appears under Device storage, tap the card name, and then tap

Eject.

63 Backup and reset

Backup and reset

Backing up HTC Desire 12s

Automatically back up HTC Desire 12s to Google Drive™ so you can restore content such as app data
and settings after a factory reset or when restoring your data on another HTC phone.

1. From the Home screen, swipe up and then tap Settings

2. Make sure Back up to Google Drive is turned on.

3. Tap App data, and then check that Automatic restore is turned on.

This allows an app's data and settings to be restored when you reinstall the app on HTC
Desire 12s.

To select a backup account other than your primary Google Account, tap Backup account and
then select another Google Account. You can also tap Add account to add a new Google Account
for your backup.

System Backup.

What types of data can be backed up?

On HTC Desire 12s that's running Android 8, these are the items that can be backed up using your
Google Account:

Home screen Wallpaper

App list Apps installed through Google Play Store

App data and
settings

§ SMS text messages

§ Call history

§ Google Calendar™ and Gmail™ settings

§ Data that's synced to your Google Account such as Google contacts and

calendar events

§ Data and settings in third-party apps you installed, depending on whether
these apps allow this

Device settings Ringtones, language & input settings, Wi-Fi networks and their passwords, and

certain device settings

Auto Backup periodically backs up your phone to a private folder in Google Drive. It occurs every 24
hours when the phone is idle, charging, and connected to a Wi-Fi network.

Backup data will not count towards your Google Drive storage quota. Large files or files that app
developers have chosen to exclude from the service will not be backed up.

64 Backup and reset

Restoring your wallpaper from your old phone may depend on screen resolution compatibility of
both your old phone and HTC Desire 12s.

Resetting network settings

Reset the network settings when you're having problems connecting HTC Desire 12s to your mobile
data or Wi-Fi network and Bluetooth devices.

1. From the Home screen, swipe up and then tap Settings System Reset options.

2. Tap Reset Wi-Fi, mobile & Bluetooth.

3. Tap Reset settings.

4. Tap Reset settings.

Resetting HTC Desire 12s (Hard reset)

If HTC Desire 12s has a persistent problem that cannot be solved, you can perform a factory reset
(also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—
the state before you turned on the phone for the first time.

Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.

1. From the Home screen, swipe up and then tap Settings System Reset options.

2. Tap Erase all data (factory reset).

3. Tap Reset Phone.

4. Tap Erase Everything.

A factory reset may not permanently erase all data from your phone, including personal
information.

65 Installing and removing apps

Installing and removing apps

Getting apps from Google Play Store

Google Play Store is the place to go to find new apps for HTC Desire 12s. Choose from a wide variety
of free and paid apps ranging from productivity apps, entertainment, to games.

§ To purchase apps and other content on Google Play Store, you can use the payment methods
from your Google account. When you make your first purchase, your selected payment method
will be added to your Google account. To learn more about accepted payment methods, see

support.google.com.

§ The available payment methods vary by country.

§ The name of the Play Store app may differ depending on your region.

Finding and installing an app

When you install apps and use them on HTC Desire 12s, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.

Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC Desire 12s. You’re responsible for the results of using downloaded apps.

1. On the Home screen, swipe up and then find and tap Play Store.

2. Tap the search bar and enter the app name you're looking for.

3. When you see the app in the search results list, tap it and read its description and user

reviews.

4. Do one of the following:

§ To install a free app, tap Install.

§ To install a paid app, tap the price button. If you have not added a payment method to

your Google Account, tap to select the payment method, and then tap Continue.

To open the app, tap Open after installing or go to the Apps screen and tap the app.

Apps sometimes get updated with improvements or bug fixes. By default, updates are
automatically downloaded when your phone is connected to a Wi-Fi network. In the Google Play
Store app settings, you can turn auto-update off. See Installing app updates from Google Play

Store on page 32.

66 Installing and removing apps

Restoring apps from Google Play Store

Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.

1. On the Home screen, swipe up and then find and tap Play Store.

2. Tap to open the slideout menu.

3. Tap My apps & games and swipe to the Library tab.

4. Tap Install next to the app you want to restore.

For more details, refer to the Google Play Store help.

Downloading apps from the web

You can download apps directly from websites.

Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 12s
and your personal data, we strongly recommend that you only download from websites you trust.

1. Open the browser, and then go to the website where you can download the app you want.

2. If prompted, tap Settings, and then turn on Allow from this source.

3. Follow the website's download instructions for the app.

To review installation permissions for installed apps, go to Settings
Advanced Special app access Install unknown apps.

Apps & notifications

Uninstalling an app

If you no longer need an app that you've downloaded and installed, you can uninstall it.

Most of the preloaded apps cannot be uninstalled.

From the Apps screen, press and hold the app you want to remove, and then drag it to

If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To
know more about the refund policy for paid apps, refer to the Google Play Store help.

Uninstall.

67 Working with apps

Working with apps

Accessing your apps

There are two easy ways to access your app list.

§ Swipe up on the Home screen.

§ Tap

on the HTC BlinkFeed or Home screen.

Arranging apps

You can arrange and rearrange the apps on the Apps screen.

1. From HTC BlinkFeed or any widget panel, tap

2. Tap , and then choose how to arrange apps, such as alphabetically.

3. Select Custom if you want to rearrange or group apps into folders.

Showing or hiding apps in the Apps screen

1. On the Apps screen, tap Show/hide apps.

2. Select the apps you want to hide, or clear their check boxes to unhide them.

3. Tap Done.

Grouping apps into a folder

1. On the Apps screen, tap Custom.

.

2. Tap Rearrange apps.

3. Press and hold an app, and then drag it over to another app to automatically create a folder.

4. To add more apps, drag each app over to the folder.

5. When you're done, tap .

6. To name the folder, open the folder, tap its title bar, and then enter a folder name.

Moving apps and folders

1. On the Apps screen, tap Custom.

2. Tap Rearrange apps.

68 Working with apps

3. Press and hold an app or folder, and then do one of the following:

§ Drag the app or folder to another position on the same page. Wait until you see the
occupying icon move away before releasing your finger.

§ Drag the app or folder to the or arrow to move it to another page.

4. When you're done, tap .

Removing apps from a folder

1. On the Apps screen, tap Custom.

2. Tap Rearrange apps.

3. Tap the folder to open it.

4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the

occupying icon move away before releasing your finger.

5. When you're done, tap .

App shortcuts

Starting from Android 7.1, press and hold an app icon on a widget panel or the Apps screen to display
a menu that lets you quickly access common app functions.

Not all apps support the app shortcuts feature.

1. Press and hold an app icon, for example Clock.

2. From the displayed menu, tap the function you want to launch in the app.

69 Working with apps

Switching between recently opened apps

When using different apps on your phone, you can easily switch between the apps you've recently
opened.

Press to see your recently-opened apps.

§ To go back to an app, flip through the cards to find the app
and tap it.

§ To remove an app, drag it left or right.

§ To remove all of the apps, tap Clear all.

Or, press twice to quickly switch between two most recently used apps.

Working with two apps at the same time

Some apps may not support this feature.

1. Open the first app you want to use, and then press and hold . A screen divider will appear
onscreen.

2. Do one of the following:

§ If the app you want to use is in the recent apps list, tap it to make it the second active
app.

§ Press , and then open the app you want to use as the second active app.

To turn off the split-screen view, drag the handle of the screen divider to the top or bottom edge of
the screen.

70 Working with apps

Using picture-in-picture

Keep a small window of the video you're watching or a supported app onscreen while you do other
things on the phone.

Not all apps support picture-in-picture.

1. Open a supported app, such as a video player or video call app, and start the video. Display the
video in full screen.

2. Press .

The video continues to play in a small window at the bottom-right corner of the screen.

3. While viewing the video, you can do other things at the same time, such as use another app.

4. Drag the small window to move it to another position.

Double-tap the window to display the video in full screen again.

How do I check whether an app supports picture-in-picture?

The app info will show the picture-in-picture option if the app supports it.

1. Press and hold the app icon, and then tap .

2. On the App info screen, check if there's the Picture-in-picture option. It is enabled by

default.

To turn this feature on or off, tap Picture-in-picture, and then tap the Allow picture-in-picture
On/Off switch.

To check which apps on your phone support picture-in-picture, go to Settings, and then tap App &
notifications Advanced Special app access Picture-in-picture.

71 Working with apps

Controlling app permissions

When you open apps the first time, you'll be prompted to grant them permissions to access certain
data or features, such as contacts or the microphone. This gives you more control over which apps
have authorized access.

§ If you suspect a certain app of being malicious or requesting unnecessary permissions, you
should choose Deny to protect your phone.

§ If you choose Deny in a trusted app, you may not be able to use the app or access its full
functionality. When this happens, go to Settings to change the app permissions.

1. From the Home screen, swipe up and then tap Settings Apps & notifications.

2. Tap App permissions, and then tap the data type or feature to choose which apps can access

it.

3. Turn on the On/Off switch of the app to let it access the data or feature.

To change the types of data that an app can have access to, press and hold the app on the Home
screen or Apps screen, tap , and then tap Permissions.

Setting default apps

In Settings, you can choose default apps for web browsing, text messaging, and more.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Apps & notifications.

3. Tap Advanced Default apps.

4. Choose your default launcher, web browser, phone, text messaging apps, and more.

Setting up app links

If there's more than one app that can be opened when you tap a link—such as a shared social post or
media link—you may be prompted to choose the app you want to use. When you're prompted after
you've tapped a link, select an app, and then tap Always to set that app as the default app to use.

You can also go to Settings to see how app links have been set up for different apps and change them.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Apps & notifications.

3. Tap Advanced

Default apps Opening links.

4. Tap the app you want to configure, and then tap Open supported links.

5. Select Open in this app to always open the app without being prompted when you tap a link.

You can also choose whether to always be prompted to choose the app or never use the app
for opening links.

72 Working with apps

Disabling an app

Apps, even if not used often, may be running in the background and downloading data. If an app
cannot be uninstalled, you can disable it.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Apps & notifications, and then tap See all... to view the app list.

3. Tap the app, and then tap Disable.

You can also press and hold an app on the Home screen or Apps screen, tap , and then tap
Disable.

73 HTC apps

HTC apps

Boost+

Use Boost+ to tune your phone's performance, improve battery consumption, clear junk files, and
manage the apps on the phone. Learn more about Boost+ by going to http://www.htc.com/support/

apps/boost-plus/.

HTC BlinkFeed

Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social
media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http://

www.htc.com/support/apps/blinkfeed/.

HTC Themes

Themes brings a quick and easy way for you to customize your phone with elements such as
wallpapers, sounds, and icons. Learn more about Themes by going to http://www.htc.com/support/

apps/themes.

Mail

The Mail app is where you read, send, and organize email messages from one or more email
accounts that you’ve set up on your phone. Learn more about Mail by going to http://www.htc.com/

support/apps/mail/.

Weather

Use the Weather app and widget to check the current weather and weather forecasts for the next
few days. Learn more about Weather by going to http://www.htc.com/support/apps/weather/.

Clock

Get more from the Clock app than just the regular date and time. You can check the times around
the world, set an alarm, and use the stopwatch. Learn more about Clock by going to http://

www.htc.com/support/apps/clock/.

74 Sound Recorder

Sound Recorder

Recording voice clips

Use Sound Recorder to record the audio of lectures, interviews, and more.

1. From the Home screen, swipe up and then find and tap Sound Recorder.

2. Hold the microphone near the sound source.

3. Tap

Sound Recorder can run in the background while you do other things on HTC Desire 12s, except
when you open other apps that also use audio functions.

4. Tap to pause the recording.

5. Tap to stop recording.

6. Tap Save.

To play back the voice clip, tap .

To see your recorded voice clips, tap

to start recording a voice clip.

. Tap a voice clip to play it.

75 Internet connections

Internet connections

Turning the data connection on or off

Turning your data connection off saves battery life and money on data charges.

You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.

1. Open the full Quick Settings panel. See Using Quick Settings on page 23.

2. Tap the Mobile data tile to turn the data connection on and off.

If you do not see the Mobile data tile on the Quick Settings panel, swipe left to see more tiles.

If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi
network, you won’t receive automatic updates to your email, social network accounts, and other
synced information.

Managing your data usage

If you're on a limited data allowance, it's important to keep track of the activities and apps that
usually send and receive data, such as browsing the web, syncing online accounts, and sending email
or sharing status updates.

Here are some other examples:

§ Streaming web videos and music

§ Playing online games

§ Downloading apps, maps, and files

§ Refreshing apps to update info and feeds

§ Uploading and backing up your files to your online storage account

§ Using HTC Desire 12s as a Wi-Fi hotspot

§ Sharing your mobile data connection by USB tethering

To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online
accounts and emails to sync less frequently.

76 Internet connections

Data Saver

Data Saver helps you limit cellular data costs by restricting background data usage. You can also set
applications to always have access to a data connection—such as your email app—to be ignored by
Data Saver.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Network & Internet Data usage.

3. Tap Data saver and then tap the On/Off switch to turn it on or off.

4. Tap Unrestricted data, and then tap the On/Off switch next to those apps that you want to

still have access to data connection even if Data Saver is turned on.

Turning data roaming on or off

Connect to your mobile operator’s partner networks and access data services when you’re out of
your mobile operator’s coverage area.

Using data services while roaming may be costly. Check with your mobile operator for data
roaming rates before you use data roaming.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Network & Internet Mobile network.

3. In dual SIM phone models, switch to the tab of the SIM card that you want to set.

4. Tap Roaming to turn it on or off.

Keeping track of your data usage

Monitor your data usage to help prevent going over your monthly data allowance.

Data usage measured by HTC Desire 12s may differ from, and be less than, your actual data
usage.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Network & Internet Data usage.

At the top you'll see a bar that displays the data usage to date, and the data usage cycle, alert,
warning, and limit, if one has been set.

3. With Mobile data turned on, tap Mobile data usage that corresponds to the card you want to
set, and then tap .

4. Tap Billing cycle, and then set the day of the month when your usage cycle resets. This date
is usually the start of your monthly billing cycle.

77 Internet connections

5. Tap the Set data warning On/Off switch to turn it on and then tap Data warning to enter the
amount of data usage at which you'll be alerted before you reach your monthly data limit. Tap

to change the unit.

6. Tap the Set data limit On/Off switch to turn it on and then tap Data limit to enter the set
data usage at which your data connection will automatically be disabled. Tap to change
the unit.

Viewing the data usage of apps

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Network & Internet Data usage.

3. In dual SIM phone models, tap Mobile data usage that corresponds to the card you want to

view.

4. Scroll down the screen to see a list of apps and their data usage info.

5. Tap an app to see more details.

Wi-Fi connection

To use Wi-Fi, you need access to a wireless access point or “hotspot”.

The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to
pass through (such as buildings or a wall between rooms).

Turning Wi-Fi on or off

1. From the Home screen, swipe up and then tap Settings Network & Internet.

2. Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.

3. Tap Wi-Fi to see a list of detected wireless networks.

Scroll down to the bottom of the screen to see Saved networks.

Connecting to a Wi-Fi network

1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

See Turning Wi-Fi on or off on page 77.

2. Tap a Wi-Fi network you want to connect to.

3. If you selected a secured network, enter the network key or password.

4. Tap Connect. You'll see the Wi-Fi icon in the status bar when connected.

78 Internet connections

Connecting to a Wi-Fi network via WPS

If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC Desire 12s
easily.

1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

See Turning Wi-Fi on or off on page 77.

2. Scroll down to the bottom of the list of available Wi-Fi networks and tap Wi-Fi preferences
Advanced WPS Push Button.

To use the Wi-Fi Protected Setup (WPS) PIN method, tap Wi-Fi preferences Advanced WPS
Pin Entry.

3. Press the WPS button on your Wi-Fi router.

Connecting to VPN

Add virtual private networks (VPNs) so you can connect and access resources inside a local network,
such as your corporate or home network.

Before you can connect HTC Desire 12s to your local network, you may be asked to:

§ Install security certificates.

§ Enter your login credentials.

§ Download and install a required VPN app, if you're connecting to a secured enterprise

network. Contact your network administrator for details.

Also, HTC Desire 12s must first establish a Wi-Fi or data connection before you can start a VPN
connection.

Adding a VPN connection

You must first set a lock screen PIN, password, or pattern before you can use credential storage
and set up the VPN.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Networks & Internet VPN , and then tap .

3. Enter the VPN settings and set them up according to the security details your network

administrator gave you.

4. Tap Save.

Connecting to a VPN

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Networks & Internet VPN.

79 Internet connections

3. Tap the VPN that you want to connect to.

4. Enter your log in credentials, and then tap Connect. When you’re connected, the VPN

connected icon appears in the notification area of the status bar.

To disconnect from a VPN connection, tap the VPN connection, and then tap Disconnect.

You can then open the web browser to access resources such as your corporate network intranet.

Installing a digital certificate

Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 12s to access VPN
or secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get
a certificate from your system administrator or download it from sites that require authentication.

§ You must set a lock screen PIN or password before installing a digital certificate.

§ Some apps such as your browser or email client let you install certificates directly in the app. See

the app's help for details.

1. Save the certificate file in the root folder on HTC Desire 12s or your storage card.

2. From the Home screen, swipe up and then tap Settings Security & location.

3. Tap Encryption & credentials Install from storage.

4. Browse to the certificate and select it.

Tap

to browse the storage card.

5. Enter a name for the certificate and select how it will be used.

6. Tap OK.

Using HTC Desire 12s as a Wi-Fi hotspot

Share your data connection with other devices by turning HTC Desire 12s into a Wi-Fi hotspot.

§ Make sure the data connection is turned on.

§ You must have an approved data plan associated with your account from your mobile service

provider to use this service. Devices connected to your Wi-Fi hotspot use data from your
subscribed data plan.

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Network & Internet Hotspot & tethering Set up Wi-Fi hotspot.

3. Enter a hotspot name or use the default.

80 Internet connections

4. Enter a password or use the default.

The password is the key other people need to enter on their device so they can connect and
use HTC Desire 12s as a wireless router.

5. Tap Save.

6. Tap the Portable Wi-Fi Hotspot On/Off switch to turn it on.

HTC Desire 12s is ready to be used as a Wi-Fi hotspot when you see on the status bar.

To help minimize security risks, use the default security settings and set a strong and unique
password.

Sharing your phone's Internet connection by USB tethering

No Internet connection available for your computer? No problem. Use the data connection of HTC
Desire 12s to connect to the Internet.

§ You may need to have USB tethering added to your data plan, and it may incur additional cost.
Contact your mobile service provider for details.

§ Make sure that mobile data is turned on.

1. Connect HTC Desire 12s to your computer using the provided micro USB cable.

2. From the Home screen, swipe up and then find and tap Settings.

3. Tap Network & Internet Hotspot & tethering USB tethering.

4. Tap the USB tethering On/Off switch to turn it on.

81 Wireless sharing

Wireless sharing

Turning Bluetooth on or off

1. From the Home screen, swipe up and then tap Settings

2. Tap the Bluetooth On/Off switch to turn the Bluetooth connection on and off.

3. Tap Bluetooth Pair new device to see a list of available devices.

Turn off Bluetooth when not in use to save battery power, or in places where using a wireless
device is prohibited, such as on board an aircraft and in hospitals.

Connected devices.

Connecting a Bluetooth headset

You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations
using a compatible Bluetooth headset.

Before you connect your headset, make it discoverable so HTC Desire 12s can find it. Refer to
your headset manual for details.

1. Turn Bluetooth on and check the list of available devices.

See Turning Bluetooth on or off on page 81.

2. Tap the name of your headset in the list. HTC Desire 12s pairs with the headset and the
headset connection status is displayed in the Paired Devices section.

3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.

When the Bluetooth headset is connected, you'll see in the status bar.

82 Wireless sharing

Reconnecting a Bluetooth headset

Normally, you can easily reconnect your headset by switching on Bluetooth on HTC Desire 12s, and
then turning on the headset.

However, you might have to connect manually if your headset has been used with another Bluetooth
device.

1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 81.

2. Tap the headset’s name in the Paired Devices section.

3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to

find the passcode.

If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth

device on page 82, and then follow the steps under Connecting a Bluetooth headset on page 81.

Unpairing from a Bluetooth device

1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 81.

2. In the Paired devices section, tap

3. Tap Forget.

next to the device to unpair.

Receiving files using Bluetooth

HTC Desire 12s lets you receive various files with Bluetooth including photos, contact info, and
documents such as PDFs.

Refer to the device’s documentation for instructions on sending information over Bluetooth.

1. Turn Bluetooth on.

See Turning Bluetooth on or off on page 81.

2. On the sending device, send one or more files to HTC Desire 12s.

3. If asked, accept the pairing request on HTC Desire 12s and on the sending device. You may

also be prompted to enter the same passcode or confirm the auto-generated passcode on
both devices.

You'll then get a Bluetooth authorization request.

4. Tap Pair.

5. When HTC Desire 12s receives a file transfer request notification, slide the Notifications

panel down, tap the incoming file notification, and then tap Accept.

83 Wireless sharing

6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and
then tap the relevant notification.

7. Tap the received file to view it.

Using NFC

With built-in NFC (near field communication) on HTC Desire 12s, you can share content to another
NFC-capable mobile device in an instant.

The availability of NFC varies by phone model, region, and country.

Beam webpages, photos, contact information, and more by holding HTC Desire 12s and the other
device back to back.

You can also use NFC for contactless payment. Availability of NFC payment depends on when your
mobile operator launches this service. Contact your mobile operator for details.

Turning NFC on or off

1. From the Home screen, swipe up and then find and tap Settings.

2. Tap Connected devices, and then tap the NFC On/Off switch to turn it on and off.

84 Wireless sharing

Beaming content

Make sure that both devices are unlocked and have NFC turned on.

1. From the Home screen, swipe up and then tap Settings Connected devices.

2. Tap Android Beam and then tap the On/Off switch to turn Android Beam™ on.

If the other device has an Android Beam option, make sure it is also turned on.

3. While viewing the content that you want to share, hold HTC Desire 12s and the other phone
back to back.

Make sure that the NFC area (shaded part) of HTC Desire 12s and the other phone's NFC
area are close to one another. Experiment by slightly moving the phones until a connection is
made.

4. When HTC Desire 12s vibrates, tap the screen to send the content to the other device.

The shared content appears on the other screen. For some items that you've shared (such as contact
information), additional instructions on how to save the item will appear on the receiving device.

85 Common settings

Common settings

Do not disturb mode

Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a
data connection available.

1. With two fingers, swipe down from the top of the screen to open Quick Settings.

2. Tap . If necessary, swipe to the next screen.

3. Tap Total silence, Alarms only, or Priority only depending on if you want to allow

exceptions. When Priority only is selected, you can receive messages or calls from contacts
in your exceptions list.

4. Tap Until you turn off Do Not Disturb if you want to turn off Do not disturb by yourself or
tap or to set the number of hours before Do not disturb turns off automatically.

5. Tap Done to activate it.

The Do not disturb icon will appear in the status bar.

§ When the screen is on, press VOLUME and then tap Turn off now to turn off Do not disturb
mode quickly.

§ When you press VOLUME down until you reach silence mode, Do not disturb Alarms only
mode is activated.

When Do not disturb is on, the notification LED will not flash.

Blocking visual disturbances

You can set Do not disturb mode to block visual disturbances such as pop up notifications.

1. From the Home screen, swipe up and then tap Settings Sound.

2. Tap Do Not Disturb preferences Block visual disturbances.

3. Tap the On/Off switches to choose whether to block visual disturbances when the screen is

on and off.

86 Common settings

Allowing notifications and contacts to bypass Do not disturb mode

Add important contacts to an exceptions list so you can still receive their calls and messages even
when Do not disturb mode is on.

1. From the Home screen, swipe up and then tap Settings Sound.

2. Tap Do Not Disturb preferences Priority only allows.

3. Tap the On/Off switch next to the items you wish to allow.

4. Tap Messages or Calls to select who can contact you.

Setting a Do not disturb schedule

Schedule Do not disturb to turn on automatically and how long will it last. For example, you can set
it to turn on during a weekly meeting.

1. From the Home screen, swipe up and then tap Settings Sound.

2. Tap Do Not Disturb preferences.

3. Tap Add more.

4. Select whether to base the rule on a time or an event, enter a name for the rule, and then tap
OK.

5. Set the rule's parameters.

Rule Settings

Time rule § Set the days.

§ Set the start and end times.

§ Select a Do Not Disturb preferences level.

You can also choose whether to allow the rule to stop at either the rule end time
or by the next alarm you've set in the Clock app.

Event rule § Select a calendar you want to make the rule for.

§ Set a condition for the type of reply.

§ Select a Do Not Disturb preferences level.

You can turn an automatic rule on or off by tapping the On/Off switch when viewing the details
of the rule.

87 Common settings

Location settings

Some apps use your location to provide information that you need. Choose a location mode to use
based on how accurate you want these apps to determine your location.

1. From the Home screen, swipe up and then tap Settings Security & location Location.

2. If the On/Off switch is off, tap it to turn on location mode.

3. Tap Mode, and then select one of the following location modes:

§ High accuracy provides a better estimate of your location. It relies on GPS, Wi-Fi,
Bluetooth, or mobile networks to determine your location. This mode uses Google
location services.

§ Battery saving relies on Wi-Fi, Bluetooth, or mobile networks without using GPS to
consume lesser battery power. This mode uses Google location services.

§ Device only uses GPS.

Turning off a location source (for example GPS) means no applications on HTC Desire 12s will
collect your location data through that location source. However, third party applications may
collect — and HTC Desire 12s may continue to provide — location data through other sources,
including through Wi-Fi and signal triangulation.

Airplane mode

When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 12s are turned off,
including the call function, data services, Bluetooth, and Wi-Fi.

When you disable Airplane mode, the call function is turned back on and the previous state of
Bluetooth and Wi-Fi is restored.

§ You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.

§ If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn

USB tethering on after you disable Airplane mode.

Do any of the following to turn Airplane mode on or off:

§ In Settings Network & Internet, tap the Airplane mode On/Off switch to turn Airplane
mode on or off.

§ With two fingers, swipe down from the status bar to open the Quick Settings panel. Tap the
Airplane mode tile to turn airplane mode on or off.

When enabled, the Airplane mode icon is displayed in the status bar.

88 Common settings

Automatic screen rotation

Automatic rotation is not supported in all applications.

1. With two fingers, swipe down from the status bar to open the Quick Settings panel.

2. Tap the Auto-rotate / Portrait tile to toggle between the two modes.

Setting when to turn off the screen

After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time
before the screen turns off.

1. From the Home screen, swipe up and then tap Settings Display.

2. Tap Advanced.

3. Tap Sleep, and then tap the time before the screen turns off.

Screen brightness

Screen brightness level can be automatically adjusted or manually set.

1. From the Home screen, swipe up and then tap Settings

2. Use Adaptive brightness to automatically adjust the screen brightness depending on your

lighting environment. This feature is turned on by default.

If you want to manually set the screen brightness, tap the Adaptive brightness On/Off switch
to turn it off.

3. Tap Brightness level, and then drag the slider.

This sets the maximum brightness level for Adaptive brightness if this feature is turned on,
or allows you to manually set the screen brightness if the feature is turned off.

Display.

Adjusting the display size

Resize items and fonts on the screen to make them easier to see.

1. From the Home screen, swipe up and then tap Settings Display.

2. Tap Advanced Display size.

3. Tap or , or drag the slider to increase or decrease the size of fonts or items on the

screen.

Swipe left or right above Preview to see the actual look of your selected display size.

89 Common settings

Touch sounds and vibration

Some people like the sound or vibration feedback they get when touching the screen, and some
don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 12s.

§ Touch tones when tapping the phone dial pad

§ Touch sounds when tapping onscreen items

§ Screen lock sounds

§ Vibration when pressing navigation buttons

§ Touch sound and vibration when tapping the keyboard

Turning touch sounds and vibration on and off

1. From the Home screen, swipe up and then tap Settings Sound.

2. Tap Advanced.

3. Under Other sounds and vibrations, select the options you want to turn on or off.

Turning off keyboard sounds and vibration

1. From the Home screen, swipe up and then tap Settings System Languages & input.

2. Tap Virtual keyboard TouchPal - HTC Sense Version General settings.

3. On the General settings screen, do one of the following:

§ Tap Keypress sound, clear System Volume, and then drag the slider all the way to the
left to turn off keyboard sounds.

§ Tap Keypress vibration, clear System default, and then drag the slider all the way to
the left to turn off keyboard vibration.

4. Tap OK.

Changing the display language

Changing the language adjusts the keyboard layout, date and time formatting, and more.

You can choose several languages and specific dialects so that apps with localized content will
display correctly.

1. From the Home screen, swipe up and then tap Settings

System Languages & input.

2. Tap Languages. The first language in the list is the default display language.

90 Common settings

3. Tap Add a language to add another language to the list, and then select the regional variant
of the language.

You can press and hold next to the language you want, and drag it to the beginning of the list
to set it as your display language.

4. To remove languages from the list, tap Remove and then select the languages you want
to remove.

91 Security settings

Security settings

Assigning a PIN to a nano SIM card

You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN).

Make sure you have the default PIN provided by your mobile operator before continuing.

1.

From the Home screen, swipe up and then tap Settings

2. Tap SIM card lock.

3. Switch to the tab of the card you want to assign a new PIN to.

4. Turn on the Lock SIM card On/Off switch, enter the default PIN of the card, and then tap
OK.

5. To change the card PIN, tap Change SIM PIN.

Security & location.

Restoring a nano SIM card that has been locked out

If you enter the wrong PIN more times than the maximum number of attempts allowed, the card
will become “PUK-locked.”

You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 12s. Contact your mobile
operator for this code.

1. On the Phone dialer screen, enter the PUK code, and then tap Next.

2. Enter the new PIN you want to use, and then tap Next.

3. Enter the new PIN again, and then tap OK.

Setting a screen lock

Help protect your personal information and help prevent others from using HTC Desire 12s without
your permission.

Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be
asked to unlock the screen every time HTC Desire 12s is turned on or when it’s idle for a certain
period of time.

1. From the Home screen, swipe up and then tap Settings Security & location.

2. Under Device security, tap Screen lock.

92 Security settings

3. Select a screen lock option and set up the screen lock.

4. Beside Screen lock, tap Automatically lock, then specify the idle time before the screen

locks.

If you've set up a screen lock pattern and you don't want the pattern to display onscreen as you
draw it, tap and tap the Make pattern visible On/Off switch to turn it off.

Setting up Smart Lock

Use Smart Lock as an alternative way to unlock your phone, in the event you forget your password,
PIN, or pattern. Set Smart Lock to unlock your phone when the phone recognizes your face or voice.

You can also set it to keep your phone unlocked in certain situations, such as when the phone is with
you and you're in a trusted location.

1. From the Home screen, swipe up and then tap Settings Security & location.

2. Tap Smart Lock.

You need to have a screen lock set up before you can use Smart Lock. If you haven't set up a
screen lock, tap Screen lock. This will be your alternate screen lock method.

3. Confirm your screen lock.

4. Choose whether to unlock your phone through voice or facial recognition, or keep the phone

unlocked when:

§ You're carrying the phone

§ You're in a trusted location such as your home or office

§ The phone is connected to a trusted device such as your Bluetooth watch or car system

5. Follow the onscreen instructions, and then press to return to the Security & location
screen.

6. Under Device security, tap to the right of Screen lock, tap Automatically lock, and then
specify the idle time before the screen is locked.

To help make Smart Lock more reliable and more secure when using facial recognition, you can
train HTC Desire 12s to recognize your face in different situations, such as when you're wearing
glasses or sporting a beard.

Tap Smart Lock, confirm your screen lock, then tap Trusted face Improve face matching. Follow
the onscreen instructions.

93 Security settings

Turning the lock screen off

Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in
Settings.

It is recommended that you have a screen lock to help secure your phone from unwanted access.

1. From the Home screen, swipe up and then tap Settings Security & location.

2. Under Device security, tap Screen lock.

3. Enter or confirm your lock screen, and then tap None Yes, remove.

To turn lock screen on again, tap Screen lock again to set one.

94 Accessibility settings

Accessibility settings

Accessibility settings

Use these settings to turn accessibility functions or services on or off. When you’ve downloaded and
installed an accessibility tool, such as a screen reader that provides voice feedback, you can also
control them using these settings.

1. From the Home screen, swipe up and then tap Settings Accessibility.

2. Tap or select the settings you want.

Navigating HTC Desire 12s with TalkBack

Use TalkBack if you need to navigate HTC Desire 12s by spoken feedback. When you touch the
screen, HTC Desire 12s vibrates and gives you an audible response so you know what you are
touching.

Not all languages are supported.

Turning TalkBack on

1. From the Home screen, swipe up and then tap Settings Accessibility.

2. Tap TalkBack, and then tap the On/Off switch.

3. Read the TalkBack disclaimer and then tap OK.

A short tutorial explaining how to use TalkBack will begin playing after you turn on TalkBack.

TalkBack works best if you turn off automatic screen rotation.

Turning Explore by touch on or off

Explore by touch allows HTC Desire 12s to respond to shortcut gestures and screen touches with
audible feedback. Explore by touch is enabled when you turn on TalkBack.

1. From the Home screen, swipe up and then tap Settings

2. Tap TalkBack, and then tap Settings.

3. Under Navigation, tap the On/Off switch next to Explore by touch to turn the feature on or

off.

When Explore by touch is disabled, HTC Desire 12s will no longer respond to shortcut gestures or
speak items when you touch the screen.

Accessibility.

95 Accessibility settings

Using TalkBack gestures

When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures
are replaced by the TalkBack gestures.

Do one of the following:

Open an item 1. Drag your finger on the screen to find and select the item.

2. Double-tap anywhere on the screen to open the item.

Move an item 1. Drag your finger on the screen to find the item.

2. Double-tap anywhere on the screen, but don't lift your finger on the

second tap.

3. Drag the item to a new spot and then lift your finger.

Scroll through a screen Use two fingers to swipe up, down, left or right.

Unlock the lock screen Use two fingers to swipe up from the bottom of the screen.

Open the Notifications
panel

Use two fingers to swipe down from the top of the screen.

96 Trademarks and copyrights

Trademarks and copyrights

©

2018 HTC Corporation. All Rights Reserved.

HTC, the HTC logo, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Sense, and all other
HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other
countries of HTC Corporation and its affiliates.

Google, Android, Google Chrome, Google Drive, Google Maps, Google Now, Google Play, Google
Voice Search, Google Wallet, and YouTube are trademarks of Google Inc.

Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.
Qualcomm Snapdragon is a product of Qualcomm Technologies,
Inc. and/or its subsidiaries.

Microsoft, Windows, ActiveSync, and Outlook.com are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.

The

Bluetooth

Wi-Fi® and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc.

LTE is a trademark of European Telecommunications Standards Institute (ETSI).

microSD is a trademark of SD-3C LLC.

All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.

Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this document
at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording or storing in a retrieval system, or translated into
any language in any form without prior written permission of HTC.

® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

97 Index

Index

A

Accounts

- syncing
Airplane mode
Android Beam

See NFC
Messages
Apps

- accessing apps

- app shortcuts

- arranging

- grouping into a folder

- hiding or unhiding

- icons on Home screen

- installing

- installing from Google Play

- installing from the web

- multitasking

- on Home screen

- picture-in-picture

- recent apps

- restoring

- split-screen view

- uninstalling

- updating

15

87

50

67

68

67

36, 67

67

36

66

69

36

70

69

66

69

66

32

66

65

- recording a video

- taking a photo
Capture screen
Change phone language
Copy

- files

62

Copying

- text

27

41

40

24

89

D

Data connection

- data roaming

- sharing

- turning on or off

- usage
Display

- changing the time before the screen turns

- screen brightness

- screen rotation
display size

75

off

76

80

75

88

88

88

88

E

expanded storage

58

B

Backup

- restoring backed up apps

Battery

- charging

- checking usage

- saving battery power

Bluetooth

- connecting a Bluetooth headset

- receiving information

13

56

66

54

82

C

Camera

- basics

40, 41

81

F

Face unlock
Factory reset
Files

- copying
Finger gestures
Fingerprint

- about

- adding, removing, or editing
Firmware

See Software update

Folder

- grouping apps

- removing items

92

64

62

19

16

36

37, 68

17

98 Index

FOTA

See Software update

G

Gestures

- touch gestures

Google Play

- installing apps

- refund

GPS (Global Positioning System)

See Location settings

66

19

65

H

Hands free
Hard reset

See Factory reset

Headphones

See Bluetooth

hearing impaired

- hearing aids

- sidetone

Home screen

- adding or removing widget panel

- apps

- arranging widget panels

- changing your main Home screen

- folder

- launch bar

- shortcuts

- wallpaper

- widget panel

- widgets

Hotspot

See Wireless router

HTC Sense version

81

94

94

36

33

36

35

36

34

18

35

31

I

Internet connection

- VPN

78

- Wi-Fi

- wireless router

77

79

K

Keyboard

- entering text

28

33

33

- entering text by speaking

- speech recognition

29

29

L

Language

- system language
Location settings
Lock screen

- answering a call

- rejecting a call
Low battery
Low storage

54
58

89

87

47

47

M

Master reset

See Factory reset
microSD card
Multitasking

11

69

N

NFC (Near Field Communication)
Notifications

- panel

26

O

Online accounts

- adding accounts

- removing accounts

- syncing manually

- what can you sync with

15

15

15

15

P

Pair a Bluetooth headset
Phone calls

- emergency call

- missed calls

- receiving calls

- Smart Dial
Phone information
Phone settings

See Settings
Phone updates
Picture-in-picture
Power

- charging the battery

47

47

46

31

81

47

31

70

13

83

99 Index

- checking battery usage

- saving power

- sleep mode

Print screen

See Capture screen

PUK (PIN Unblock Key)

54

18

56

91

Q

Quick settings

23

R

Recording your voice
Reset

24, 64

Router

See Wireless router

74

S

Screen

- adjusting brightness

- capture

- changing the time before the screen turns

- rotation

- Sleep mode settings
Screen lock
Screen shot

See Capture screen
SD card
Security

- fingerprint

- protecting phone with screen lock

- security certificates

Settings

- About

- Accessibility

- display language

- Storage

Setup

- first-time setup

Sharing

- text
sidetone
SIM card
Sleep mode
Smart network sharing
Soft reset

off

28

24

88

88

91

11

16

31

94

58

94

11

18

24

88

88

91

78

89

14

80

Software update
Storage

58

31

T

Tethering

See USB Tethering

U

Upgrade

See Software update

USB Tethering

80

V

Videos

- recording
Voice input
Voice Recorder
VPN

78

- adding a connection

- connecting

41

29

74

78

W

Wallpaper

- changing
Wi-Fi

- connecting via WPS

- turning on
Widgets

- adding

- changing settings

- removing

- resizing
Wireless router

34

77, 78

77

35

37

36

79

78

78

36