HTC Dash User Manual

Touch by HTC™ Getting Started Guide

www.sprint.com

Printed in the U.S.A.

Please Read Before Proceeding

THE BATTERY MUST BE CHARGED BEFORE YOU CAN USE THE DEVICE.

DO NOT REMOVE THE BATTERY PACK WHEN THE DEVICE IS CHARGING.

YOUR WARRANTY IS INVALIDATED IF YOU OPEN OR TAMPER WITH THE DEVICE’S OUTER CASING.

PRIVACY RESTRICTIONS

Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your device.

INTELLECTUAL PROPERTY RIGHT INFORMATION

, , , and ExtUSB are trademarks and/or service marks of

High Tech Computer Corp.

Microsoft, MS-DOS, Windows, Windows NT, Windows Server, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center, Internet Explorer, Windows Live, MSN, Hotmail, Outlook, Excel, PowerPoint, Word, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.

microSD is a trademark of SD Card Association.

Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Macromedia, Flash, Macromedia Flash, Macromedia Flash Lite and Reader are trademarks and/or registered trademarks of Macromedia Netherlands, B.V. or Adobe Systems Incorporated.

Licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,778,338

5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,710,784 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,659,569 5,600,754 5,414,796 5,657,420 5,416,797

All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners.

HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

Table of Contents

Section 1

Getting Started ...............................................................1

1.1 Setting Up Service ...................................................................... 2

1.2 Your Device ................................................................................... 6

1.3 Battery Information ................................................................. 11

1.4 Starting Up ................................................................................. 13

1.5 The Today Screen ......................................................................16

1.6 TouchFLO™ ..................................................................................24

1.7 Programs .....................................................................................27

Section 2

Entering Information ....................................................31

2.1 Entering Information ...............................................................32

2.2 Using the Onscreen Keyboard ...............................................33

Section 3

Using Phone Features ...................................................35

3.1 Using the Phone ........................................................................36

3.2 Making a Call ............................................................................. 38

3.3 Receiving a Call .........................................................................40

3.4 Phone Settings ..........................................................................42

Section 4

Setting Up Your Device .................................................45

4.1 Basic Settings .............................................................................46

Section 5

Synchronizing Information With Your Computer ........49

5.1 About Synchronization ...........................................................50

5.2 Setting Up Windows Mobile® Device Center on

Windows Vista® ........................................................................51

5.3

Setting Up ActiveSync® on Windows XP® ........................... 53

5.4 Synchronizing With Your Computer ....................................54

Section 6

Organizing Contacts, Appointments, Tasks, and Other

Information ...................................................................57

6.1 Contacts ...................................................................................... 58

6.2 Calendar ......................................................................................61

6.3 Tasks ............................................................................................. 65

6.4 Notes ............................................................................................ 67

Section 7

Exchanging Messages ...................................................71

7.1 Messaging ..................................................................................72

7.2 Text Messages ...........................................................................73

7.3 Setting Up Email Accounts ..................................................... 74

7.4 Using Email ................................................................................75

Section 8

Working With Company Email and Meeting

Appointments ...............................................................79

8.1 Synchronizing Your Device with the Exchange Server .... 80

8.2 Working With Company Email .............................................. 81

8.3 Managing Meeting Requests ................................................83

8.4

Finding Contacts in the Company Directory ............................ 84

Section 9

Working With Documents and Files ............................85

9.1 Microsoft® Ofﬁce Mobile ........................................................ 86

9.2 Adobe Reader LE .......................................................................87

Section 10

Getting Connected ........................................................89

10.1 Comm Manager ........................................................................ 90

10.2 Internet Explorer Mobile ........................................................91

10.3 Using Bluetooth ........................................................................ 92

10.4 Windows Live™ ..........................................................................96

Section 11

Experiencing Multimedia .............................................99

11.1 Using the Built-in Camera ....................................................100

11.2 Camera Album ........................................................................109

11.3 Using Pictures & Videos ........................................................114

11.4 Using Windows Media Player ..............................................116

Section 12

Managing Your Device ............................................... 123

12.1 Adding and Removing Programs ........................................124

12.2 Using Task Manager ...............................................................125

12.3 Resetting Your Device ............................................................127

Appendix

A.1 Regulatory Notices .................................................................130

A.2 Additional Safety Information ............................................140

A.3 Warranty ...................................................................................146

Index 149

1.1 Setting Up Service

1.2 Your Device

1.3 Battery Information

1.4 Starting Up

1.5 The Today Screen

1.6 TouchFLO™

1.7 Programs

Section 1

Getting Started

In This Section

2 Section 1: Getting Started

1.1 Setting Up Service

Setting up service on your new smart device is quick and easy. This

section walks you through the necessary steps to set up your device's phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.

Setting Up Your Voicemail

All unanswered calls to your device are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device’s phone is activated.

To set up your voicemail:

1. Access the Phone screen by pressing the Talk Key.

Talk Key

2. Press and hold the 1 key on the Phone screen.

3. Follow the system prompts to:

Create your pass code. Record your greeting. Record your name announcement. Choose whether to activate One-Touch Message

Access (a feature that lets you access messages simply by pressing and holding the 1 key, bypassing the need for you to enter your pass code).

Note:

If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail pass code.

Section 1: Getting Started 3

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Vision® account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint service), you can get a sub-account password at www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 2 for more information on your voicemail password.

Sprint Vision Password

With your device and Sprint Vision service, you can set up a Sprint Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

4 Section 1: Getting Started

Getting Help

Visit www.sprint.com

You can go online to:

Access your account information. Check your minutes used (depending on your Sprint

service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about Sprint Power Vision and other great

products like Sprint TVSM, the Sprint Music StoreSM,

Sprint Picture Mail, games, ringers, screen savers, and

more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

From the Phone screen, dial and then press the

Talk Key.

Sign on to your account at www.sprint.com. Call us toll-free at 1-888-211-4727 (Consumer customers)

or 1-888-788-4727 (Business customers).

Write to us at Sprint Customer Service, P.O. Box 8077,

London, KY 40742.

Automated Billing Information

For your convenience, your phone gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle.

To access automated billing information:



From the Phone screen, dial and then press

the Talk Key.

Note:

This service may not be available in all Afﬁliate areas.

Section 1: Getting Started 5

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime.

To call Sprint 411:



From the Phone screen, dial and then

press the Talk Key.

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

To access Sprint Operator Services:



From the Phone screen, dial and then press the

Talk Key.

For more information or to see the latest in products and services, visit us online at www.sprint.com.

6 Section 1: Getting Started

1.2 Your Device

Front Components

Notification LEDs

Earpiece

Listen to a phone call from here.

Touch Screen

TALK

Press to answer an incoming call or dial a number.

Navigation Control/ENTER Button

Press this multi-directional control up, down, left, or right to move through menus and program instructions. Carry out the selection by pressing the center button.

END

Press to end a call or to return to the Today screen.

Left LED: Shows green and amber lights for standby,

message, and network status as well as for notification and battery charging status.

Right LED: Shows a flashing blue light when the

Bluetooth system is powered up and ready to transmit Bluetooth radio signal, or

an amber

light for GPS status.

Section 1: Getting Started 7

Back Components

Speaker

2 Megapixel Camera

See page 102 for details.

Back Cover

Slide the back cover upward to remove it.

Self-portrait Mirror

Use it when taking self-portrait shots.

Top Components

POWER

Press to turn off the display temporarily. To turn off the power, press and hold for about five seconds. For more information, see “Starting Up” on page 13.

8 Section 1: Getting Started

Left and Right Components

CAMERA

Press to activate the Camera. See page 102 for details.

Stylus

Volume Slider

• Slide up or down to adjust the speaker volume.

• During a call, slide up or down to adjust the earpiece volume.

Lanyard/Strap holder

Storage Card Slot Cover

Remove the back cover and then pry open the slot cover to install the microSD card for storing data.

Bottom Components

Sync Connector/Earphone Jack

Connect the supplied AC phone charger to charge the battery or the USB Sync cable to synchronize data with your PC. You can also connect the provided 2.5mm headset adapter to allow the AC phone charger and stereo headset to be connected to your device at the same time.

Microphone

RESET

With the stylus, press the RESET button to soft reset your device.

Section 1: Getting Started 9

Accessories

5 64 7

8 9

Screen

Protecto

1 AC Phone Charger Recharges the battery. 2 USB Sync Cable Connects your device to a PC and synchronizes

data.

3 Mini-USB Stereo

Headset

Provides a volume control slider and a Send/ End button. Press the Send/End button to pick up a call or put a call on hold; press and hold the button to end the call.

4 Battery Rechargeable Lithium-ion battery, 1100 mAh. 5 microSD™ card Provides 512 MB of storage space. 6 Two Mini USB Adapter Lets you connect the supplied AC phone charger

and mini-USB stereo headset to your device at the same time.

7 2.5mm Headset

Adapter

Lets you connect the supplied AC phone charger and a standard 2.5mm stereo headset to your device at the same time.

8 Pouch Comes with belt clip. Store your device in the

pouch to keep it from dust and scratches.

9 Stylus An extra stylus pen is provided.

10 LCD Screen Protector Protects the touch screen from scratches and

abrasions.

10 Section 1: Getting Started

Installing the microSD card

1. Remove the back cover.

2. Use your thumb or ﬁnger to pry open the cover that houses

the storage card slot. To open the slot cover more easily, pry it open from both ends.

slot cover

storage card slot

3. Flip your device so that the touch screen faces upward.

4. Hold open the slot cover with one hand.

5. Insert the microSD card into the storage card slot with the

gold contacts facing down.

storage card

6. Close the slot cover.

7. Replace the back cover.

Note:

To remove the storage card, press the card to pop it out of the slot.

Section 1: Getting Started 11

1.3 Battery Information

Your device comes with a rechargeable Li-Ion battery. Use only manufacturer-speciﬁed original batteries and accessories with your device. Battery performance depends on many factors, including network conﬁguration, signal strength, the temperature of the environment in which you operate your device, the features and settings you select and use, items attached to your device’s connecting ports, and your voice, data, and other program usage patterns.

Battery life estimates (approximations):

Standby time: Up to 250 hours. Talk time: Up to 3.5 hours. Media playback time: Up to 8 hours for WMV (video); up to 12

hours for WMA (audio).

Warning: To reduce risk of ﬁre or burns, do not disassemble, crush, or puncture the battery; short external contacts; heat above 60oC (140oF); or dispose of in ﬁre or water. Replace only with manufacturer-speciﬁed batteries. Recycle or dispose of used batteries according to the local regulations.

Installing and Charging the Battery

New batteries are shipped partially charged. Before you start using your device, you need to install and charge the battery.

To remove the back cover:

Before installing the battery or storage card, you have to remove the back cover.

1. Make sure your device is turned off.

2. Slide the back cover upward as shown in the following

illustration.

12 Section 1: Getting Started

To install the battery:

1. Install the battery by inserting it with its exposed

copper part aligned with the protruding copper conductor on the right side of the battery compartment. Insert the right side of the battery ﬁrst, and then gently push the battery into place.

2. Replace the back cover.

To remove the battery:

1. Make sure your device is turned off.

2. Remove the back cover.

3. To remove the battery, lift it up from the lower-left end

of the battery.

To charge the battery:

Some batteries perform best after several full charge and discharge cycles. The time needed to fully charge the battery is less than four hours. You can charge the battery in one of the following ways:

Connect your device directly to an electrical outlet

using the AC phone charger.

Plug the sync cable to the USB port on your PC and to

the sync connector on your device.

Notes:

Do not remove the battery from the device while you are charging it using the AC phone charger.

As a safety precaution, the battery stops charging when it overheats.

Section 1: Getting Started 13

Low Battery

When the low-battery warning appears, do the following:

Immediately save your current data. Immediately charge the battery by using the AC phone

charger. Synchronize with your PC (see page 50). Turn off your device.

To check the battery power:



Tap Start > Settings > System tab > Power.

1.4 Starting Up

Turning Your Device On and Off

To turn on your device, press and hold the Power Key at the top left of the device. When you turn on your device for the ﬁrst time, a Quick Start Wizard will guide you through the calibration process and the setup of regional settings, date and time, and password. For more information about touch screen calibration, see “Calibrating the Device” on page 14.

To turn off your device, press and hold the Power Key for a few seconds. A message will then be displayed, prompting you whether to turn off the device completely.

14 Section 1: Getting Started

Switching to Sleep Mode

Quickly pressing the Power Key turns off the display temporarily and switches your device to sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save battery power.

Your device also automatically goes into sleep mode when you leave the device idle after a certain amount of time.

To specify the timeout period before your device goes into sleep mode:

1. Tap Start > Settings > System tab > Power > Advanced

tab.

2. Under On battery power, make sure the Turn off device

if not used for check box is selected.

3. Select the battery timeout period, and then tap OK.

You will still be able to receive messages and calls while your device is in sleep mode. Pressing the Power Key again or new incoming calls or messages will wake up your device.

Calibrating the Device

Calibrating the device screen involves tapping the center of a cross with the stylus as it moves around the screen. This process ensures that when you tap the screen with your stylus, the tapped item is activated.

If your device does not accurately respond to screen taps, please follow these steps to recalibrate it:

1. Tap Start > Settings > System tab > Screen.

2. On the General tab, tap Align Screen, and follow the

instructions on the screen.

Key Lock

It is possible to lock the buttons on the device, so that the applications may not be accidentally launched. Once you enable this feature, only the Power Key can turn on your device.

Section 1: Getting Started 15

To lock buttons:



Tap the Lock icon ( ) on the Launch tab of HTC

Home. (See “HTC Home” on page 19 for details.)

To unlock buttons:



Tap Unlock twice on the Today screen.

Note:

To change the Key Lock settings, tap Start > Settings > System tab > Key Lock.

The Key Lock feature does not disable the phone function of your device. When you enable this feature, you still can use the buttons on the device to receive or reject an incoming call.

Managing Screen Settings

The device’s display has Portrait and Landscape screen orientation modes. To change the orientation, tap Start > Settings > System tab > Screen, and select the orientation you want.

To smooth the edges of screen fonts for many programs, on

the ClearType tab, select the Enable ClearType check box.

To increase the readability or to see more content on the

screen, on the Text Size tab, adjust the text size by moving the slider.

Tip:

To quickly change the screen orientation, you can also tap the Rotate Screen icon in HTC Home’s Launcher. See “HTC Home” on page 19 for details.

16 Section 1: Getting Started

1.5 The Today Screen

The Today screen displays important information, such as upcoming appointments and status indicators. You can tap a section on the screen to open the associated program.

Connection status

Notification

Open Start Menu.

HTC Home (See “HTC Home” on page 19 for details.)

Your upcoming appointments.

To access the Today screen, tap Start > Today. To customize the Today screen display, including the background

image, tap Start > Settings > Personal tab > Today.

Signal strength

Adjust volume

Battery status

Open Quick Menu (See “Quick Menu” on page 18 for details.)

Section 1: Getting Started 17

Indicators

The following are some of the status icons that you may see on your device.

Icons that appear in this area

Vibration mode.

Sound on.

Sound off.

Icons that appear in this area

Battery charging.

Battery full.

Battery very low.

Icons that appear in this area

Data connection is active but idle. Data connection is active and transmitting data.

Maximum signal strength.

No signal.

Phone is turned off.

No phone service.

Searching for phone service.

Voice call in progress.

Icons that appear in this area

There are more notifications. Tap the icon to view all.

Roaming.

New email or text messages.

Alarm.

New voicemail.

Bluetooth stereo headset

detected. New instant message from Live Messenger.

ActiveSync notification.

Missed call. Synchronization error.

Speakerphone on.

Icons that appear in this area

1xRTT available.

EVDO available.

Connection is active.

Connection is not active.

Synchronization in progress.

18 Section 1: Getting Started

The Start Menu

The Start menu, located at the top left corner of the Today screen, displays a list of programs. It lets you close a screen and switch from one program to another. You can start a program by scrolling through the programs list and then pressing the ENTER button, or by tapping a program with the stylus.

View Help information for the current screen.

View and change settings.

Access more programs.

Open a recently used program.

Open a program. (The items displayed in the Start menu can be customized by tapping

Start > Settings > Personal tab > Menus.)

Switch to the Today screen.

The Quick Menu

The Quick Menu, located at the top right corner of the Today screen, shows the currently running programs. You can quickly switch between running programs and stop programs when you do not need to use them.

Tap this button to open the Quick Menu.

• To switch to a running program, tap the program name.

• To stop running a program, tap

Display the percentage of memory in use. Tap this icon to view more information about memory usage.

Stop all currently running programs.

Customize Task Manager settings. (See “Using Task Manager” on page

127.)

Section 1: Getting Started 19

HTC Home

HTC Home is a Today screen plug-in that gives you up-to-date

local information at a glance, such as time, day and weather information, and shows new messages and missed calls. It also has a customizable launcher where you can add your favorite applications for one-touch access.

HTC Home has four components: Home, Weather, Launcher, and Sound. At the bottom of HTC Home, there is a toolbar that allows you to switch between these components.

Home Weather Launcher

Sound

To switch between the different components of HTC Home:



Touch the tabs in the toolbar using your ﬁnger.

—or—



Tap the tabs in the toolbar using the stylus.

—or—



Use the Navigation Control. If the toolbar is not

selected, press the Navigation Control up/down ﬁrst to select the toolbar. Press the Navigation Control left or right to select a tab and then press the ENTER button.

20 Section 1: Getting Started

The Home tab

Home displays the current day, date and local time. When

you have new incoming messages and calls, it shows you the number of new email and text messages, and missed calls. If you have set up the alarm, it also shows the Alarm icon.

Number of new email messages. Touch this icon to view your email messages.

Number of new text messages. Touch this icon to view your text messages.

Alarm icon

Number of missed calls. Touch this icon to view the Call History.

Time display. Touch this display area when you want to change the date or time, or to enable the alarm.

Current day and date

The Weather tab

Weather shows you the current

weather as well as weather information for the next four days of the week. The ﬁrst time you use this feature, you need to select your city ﬁrst to get local weather information.

1. Select the Weather tab (1).

2. Touch the area that shows

Select your city here

3. On the Select City screen,

browse through the list of cities and choose your city (2).

4. Tap Select (3).

Section 1: Getting Started 21

After selecting your city, your device automatically connects to the Internet via the data connection and downloads weather information for the current day and the next four days of the week. The current temperature, the highest and lowest temperatures, and a visual indicator of the climate (showing if it’s a cloudy or rainy day, etc.) will be displayed on the Weather screen.

Touch this area to view weather information of the next four days of the week.

Shows the time that has passed since the last download of weather information. Touch here to download the latest weather data.

Four-day forecast

Touch this area to return to the current day’s weather.

Current day’s weather

Touch this area if you want to select another city.

Note:

If you have not connected to the Internet and downloaded weather information for ﬁve days, the following error message will be displayed: “Unable to retrieve data for selected city. Select here to retry.” Use the data connection to connect your device to the Internet, and then touch the area that shows the error message to download weather data.

To customize the weather settings:

1. Touch the area that shows the city name.

2. On the Select City screen, select Menu > Weather

Options.

22 Section 1: Getting Started

3. Enable or disable the following options:

Download weather data automatically. When

this check box is selected, weather information will automatically be downloaded from the AccuWeather Web site whenever you select the Weather tab, if the data has not been updated within the last three hours. Weather data will also be downloaded every time an ActiveSync connection occurs (through over-the-air or USB connection).

Clear this check box if you prefer to manually

download weather information.

Download when roaming. Select this check box

only if you want to allow automatic download of weather data when you’re roaming. This may incur additional costs.

Temperature Scale. Choose whether to display

temperature in Celsius or Fahrenheit.

Note:

To check for more detailed weather information on the AccuWeather Web site, select Menu > About Weather on the Select City screen and then touch the link that shows AccuWeather.com. Internet Explorer Mobile then opens and brings you to the AccuWeather Web site.

Section 1: Getting Started 23

The Launcher tab

Launcher allows you to add quick shortcuts to your favorite

programs and settings for one-touch access. Quick settings such as Adjust Backlight, Rotate Screen, Lock Device, and a few program shortcuts are added by default. They can be replaced with your preferred settings and programs.

Touch a shortcut to remove it.

Return

Remove shortcuts.

Touch a quick shortcut to open the associated program or apply the associated setting.

Touch an empty slot (if have) to add a shortcut to a setting or your favorite program.

Note:

To replace a shortcut, you need to delete it ﬁrst and then add a shortcut to your favorite program or setting.

The Sound tab

Sound lets you quickly set the device volume and change the

ring tone of your device.

Tap to change the ring tone.

Automatic

Silent Vibrate

Normal

Tap the sound mode icon to set the device to Normal,

Silent, Vibrate, or Automatic mode.

Touch the Ringtone area to open the phone sound

settings to change the ring tone.

24 Section 1: Getting Started

Note:

Tap the Automatic icon to set the device volume to Automatic mode. If Automatic is selected, the device will vibrate during a scheduled event in your calendar; if there are no scheduled events in your calendar, the device will use the Normal mode setting.

1.6 TouchFLO™

TouchFLO™ is a special feature that gives you a better touch screen

experience on your device. With TouchFLO, you can simply use your finger to scroll and pan the screen.

TouchFLO also features Touch Cube, where you can launch messaging programs, Internet Explorer® Mobile, and more. You can also add your favorite contacts, play music, and access your pictures and videos.

Note:

Touch Cube is displayed in portrait view only. To be able to open Touch Cube, make sure your display is set to portrait mode.

Touch Cube



To open Touch Cube, slide your ﬁnger upward, starting from

the logo at the bottom of the touch screen.

+ 128 hidden pages