This User Guide introduces you to all the features of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Device Services
⽧ Section 4: Safety Information and Other Notices
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of Contents and go directly to that page. Follow the
instructions in that section, and you’ll be
ready to use your phone in no time.
User Guide
Note
WARNING
Because of updates in the phone’s software, this user guide may not be the most current version for
your phone. .
Please refer to “Important Safety Information” on page 134 to learn about information that will help you
safely use your phone. Failure to read and follow the Important Health and Safety Information in this user
guide may result in serious bodily injury, death, or property damage.
i
Section 1
Getting Started
Section 1A
Setting Up Service
⽧ Setting Up Your Phone (page 2)
⽧ Making Your First Call (page 4)
⽧ Setting Up Your Voicemail (page 5)
⽧ Getting Help (page 6)
Setting up and activating your new phone is quick and easy. This section walks you through the necessary steps to
set up your phone, activate your phone, set up your voicemail, and establish passwords.
Setting Up Your Phone
When you take your phone out of the box, install the battery, turn on the power, and allow the phone to install
customization settings to prepare your phone for use.
Note
You can use a microSD™ card with your phone. (See “Using a microSD Card on Your Phone” on page 60.)
Installing the Battery
1. Remove the back.
䡲 Hold the phone with both hands and the front panel facing down.
䡲 Push the back cover up with your thumb until it disengages from the phone and then slide it up to
remove.
21A. Setting Up Service
2. Insert the battery.
䡲 Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
Battery
connectors
䡲 Insert the contacts side of the battery first and then gently push the battery into place.
3. Replace the back cover.
Setting Up Service
Turning the Phone On for the First Time
1. Press and hold the End/Power key for a few seconds.
End/Power key
2. When you turn on your phone for the first time, the phone installs customization settings, and then
restarts.
Note
Your phone’s battery should have enough charge for your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See ““Charging the Battery”
on page 14 for details.
1A. Setting Up Service3
Making Your First Call
1. Press the Ta lk key to display the Phone screen.
Talk Key
Phone
Keypad
2. Press the keys on the Phone keypad to enter the phone number.
3. Press the
For more information about using your phone to make and receive phone calls, see “Making a Call” on
page 22 and “Answering a Call” on page 23.
Ta lk key again to place the call.
41A. Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your
phone is activated.
To set up your voicemail:
1. Press the
Ta lk key to display the Phone screen.
2. Press and hold on the Phone keypad.
3. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your greeting.
䡲 Record your name announcement.
䡲 Choose whether to activate One-Touch Message Access (a feature that lets you access messages
simply by pressing and holding , bypassing the need for you to enter your passcode).
Note
If you are concerned about unauthorized access to your voicemail account, you should enable your voicemail
passcode.
Account Passwords
Setting Up Service
Voicemail Password
You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up
Your Voicemail“ for more information on your voicemail password.
Data Services Password
With your phone, you may elect to set up an optional data services password to control data (Web) access
and authorize Premium Service purchases.
1A. Setting Up Service5
Getting Help
Managing Your Account
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used
䢇 View and pay your bill.
䢇 Enroll in online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest devices.
䢇 View available service plans and options.
䢇 Learn more about data services and other great products like games, ringers, screen savers, and more.
Reaching Customer Service
䢇 From the Phone screen, press and then press the Ta l k key.
䢇 Sign on to your account online
Automated Billing Information
For your convenience, your phone gives you access to billing information on your account. This information
includes balance due, payment received, invoicing cycle, and the number of minutes used since your last
invoicing cycle.
To access automated billing information:
䊳 From the Phone screen, dial and then press the Tal k key.
Note
This service may not be available in all Affiliate areas.
61A. Setting Up Service
Section 2
Your Phone
Section 2A
Device Basics
⽧ Your Device (page 9)
⽧ Accessories (page 12)
⽧ Features of Your Phone (page 12)
⽧ Turning Your Device On and Off (page 12)
⽧ Using Your Phone’s Battery and Charger (page 13)
⽧ The Home Screen (page 15)
⽧ Using the Getting Started Application (page 18)
⽧ Using the QWERTY Keyboard (page 19)
⽧ Using XT9 mode (page 19)
⽧ Using Numeric mode (page 20)
⽧ The Phone Screen (page 21)
⽧ Displaying Your Phone Number (page 21)
⽧ Making a Call (page 22)
⽧ Answering a Call (page 23)
⽧ Ending a Call (page 25)
⽧ Call History (page 25)
⽧ Speed Dial (page 26)
82A. Device Basics
Your Device
Front Panel
16
1
15
2
3
4
14
13
12
115
6
7
10
9
8
1. Earpiece. Hear the caller and automated prompts.
Left Softkey. Press to perform the command above the selection
2.
Talk Key.
3.
䡲 Press to answer an incoming call or display the Phone screen to place a call.
䡲 During a call, press and hold to toggle the speakerphone on and off. (See “In-Call Options” on page 24
for details.)
䡲 Press and hold to use Automatic Speech Recognition (ASR). (See “Automatic Speech Recognition
(ASR)” on page 40 for details.)
4.
Home Key. Press to return to the Home screen. (See “The Home Screen” on page 15 for details.)
5.
Keyp ad. Use the keypad to dial phone numbers.
6.
Camera. Press to open the camera program. When the camera program is open, you can press this key to
take a picture or capture video.
7.
SMS/MMS. Press to open the SMS/MMS inbox.
8.
Microphone. Speak into the microphone during phone conversations, when recording a voice note, or
when giving a voice command.
9.
Internet. Press to open Internet Explorer Mobile.
10.
Inner Circle.
Device Basics
2A. Device Basics9
䡲 Press to open the Inner Circle where you can send and receive email messages to selected contacts.
(See “Using Inner Circle” on page 105 for details.)
䡲 Press and hold to display the Message Center screen.
11.
QWERTY Keyboard. This is similar to a standard keyboard on a computer. Use it to type long messages or
documents. (See “Using the QWERTY Keyboard” on page 19 for details.)
12.
Back Key. Press to return to the previous screen.
13.
End/Power Key.
䡲 Press for five seconds to turn on the phone.
䡲 Press to end a call or return to the Home screen.
䡲 Press and hold to display the Quick List. (See “Quick List” on page 18 for details.)
Right Softkey. Press to perform the command above the selection
14 .
Navigation Key. Press this up, down, left, or right to move through menus and items, and then carry out the
15.
selection by pressing the
16.
Notification LED. LED indicates battery charging status and notification.
䡲 Solid Red: battery is totally discharged (shown when connected to AC).
102A. Device Basics
Left, Rear, and Bottom Panels
17
18
22
Device Basics
21
20
19
17. Volume Up Button. Press this button to increase the volume.
18.
Volume Down Button. Press this button to decrease the volume.
19.
Sync Connector/Earphone Jack. Connect the supplied USB cable to synchronize information or plug in the
AC phone charger to recharge the battery. You can also connect the supplied USB stereo headset.
20.
Back Cover. Remove to gain access to the battery and microSD card slot.
21.
Speaker. You can listen to different ringers and sounds through this, and also hear a caller’s voice in
speakerphone mode.
22.
2.0 Megapixel Camera. Use the camera to take photos and capture video clips. (See “Taking Photos and
Videos” on page 42 for details.)
2A. Device Basics11
Accessories
The product package includes the following items and accessories:
䢇 AC phone charger
䢇 USB sync cable
䢇 Mini-USB stereo headset
䢇 Battery
䢇 Multifunction audio cable
䢇 Getting Started CD
䢇 Get Started Guide, Basics Guide, Set Up Your Email Guide, and Features Guide
Features of Your Phone
The device is powerful, easy to use, and reliable, and it offers many features and service options. This list
previews some of those features and provides page numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and receive calls while on the nationwide network and to
roam on other 1900 and 800 MHz digital networks in places where there are roaming agreements
(page 87).
䢇 Access the Internet using your data connection (page 90) from your phone. Additional charges may apply.
䢇 SMS Text Messaging (page 83) and Email Messaging (page 107) provide quick and convenient
messaging capabilities.
䢇 The QWERTY keyboard lets you quickly type messages (page 18).
䢇 Automatic Speech Recognition (ASR) lets you dial phone numbers by speaking a name or a phone
number (page 40).
䢇 Inner Circle keeps all your closest contacts grouped together in one convenient location as well as email
messages from Inner Circle members (page 105).
䢇 Speed dial lets you dial phone numbers and launch programs with one or two key presses (page 26).
䢇 HTC Home gives you quick access to various applications and settings that you frequently use on your
phone (page 28).
䢇 The built-in Calendar offers several personal information management features to help you manage your
busy lifestyle (page 35).
䢇 The Location setting works in connection with available location-based services (page 66).
䢇 Bluetooth
and printers (page 56).
䢇 The built-in 2.0 megapixel camera allows you to take photos and capture video clips (page 42).
®
allows you to connect and use Bluetooth-enabled devices, such as Bluetooth stereo headsets
Turning Your Device On and Off
Turning the Power On
䊳 Press and hold .
Turning the Power Off
1. Press and hold for about five seconds.
122A. Device Basics
2. Select Power Off from the Quick List (page 18).
Using Your Phone’s Battery and Charger
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 5.3 hours of continuous digital talk time.
Note
• Long backlight settings, searching for service, vibrate mode, browser use, and other variables may reduce the
battery’s talk and standby times.
• Watch your phone’s battery level indicator and charge the battery before it runs out of power.
If you need to purchase extra batteries for your phone, HTC-approved batteries and accessories can be
found at authorized dealer’s stores or through HTC; or call
WARNING
Use only HTC-approved batteries and chargers with your phone. The failure to use a HTC-approved battery
and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
To reduce risk of fire or burns:
• Do not attempt to open, disassemble, or service the battery pack.
• Do not crush, puncture, short external contacts, or dispose of in fire or water.
• Do not expose to temperatures above 60
• Replace only with the battery pack designated for this product.
• Recycle or dispose of used battery as stipulated by local regulations.
1-866-866-7509 to order.
o
C (140oF).
Installing and Removing the Battery
Always turn off your phone before installing or replacing the battery. You also need to remove the back cover
before you can install these components.
Device Basics
To install the battery:
䊳 See “Setting Up Your Phone” on page 2.
To remove the battery:
1. Make sure your phone is turned off.
2. Remove the back cover.
3. There is a recessed area in the chassis near the top of the battery. In this recessed area, use your finger
to press the battery downwards slightly, and then pull the battery out to remove the battery.
Recessed area
2A. Device Basics13
Charging the Battery
Charge your battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone
automatically turns off, and you will lose any information you were just working on. For a quick check of your
battery level, glance at the battery charge indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is critically low, the battery icon () will be shown in the title bar.
Always use a HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your
battery.
To charge the battery:
1. Connect the USB connector of the phone charger to the sync connector on your phone.
2. Plug in the phone charger to an electrical outlet to start charging the battery.
Charging is indicated by a charging icon () in the title bar of the Home screen.
After the battery has been fully charged, a full battery icon () appears in the title bar of the Home screen.
WARNING
• Do not remove the battery from the phone while you are charging it using the phone charger or car
adapter.
• As a safety precaution, the battery stops charging when it overheats.
Battery Saving Tips
How long your battery power lasts depends on the battery type and how you use your phone. Try the
following to help conserve battery life:
䢇 On the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Power > Power
Management
䢇 Use the AC phone charger to plug your phone into an external power outlet whenever possible, especially
, and adjust the backlight brightness and time out, and display time out.
when using a modem or other peripherals.
䢇 Turn Bluetooth off when you are not using it. Make your phone visible to other devices only when you are
trying to establish a Bluetooth partnership. For more information about Bluetooth, see “Using Bluetooth”
on page 56.
䢇 Lower the volume.
䢇 Close battery-intensive programs such as the camera when you are done using them. Make sure the
programs are ended and are not continuously running in the background. See “Using Task Manager” on
page 68 for information on closing programs.
142A. Device Basics
The Home Screen
The Home screen displays status indicators and the HTC Home. The Home screen also gives you quick
access to various applications and settings that you frequently use on your phone.
4
1
Device Basics
2
1. HTC Home screen (page 28)
2. Start menu (page 17)
3. Contacts (page 33)
4. Status icons (page 16)
3
2A. Device Basics15
Status Icons
The following are some of the status icons that you may see on the phone.
New text messageMicrophone muted
New email messageSpeakerphone on
New voicemail message
New Live Messenger
message
RoamingLowercase text input
Voice call in progressUppercase text input, caps lock
Data call in progressUppercase text input
Calls forwarded
Call on hold
Missed callXT9 text input mode, lowercase
Battery levelXT9 text input mode, uppercase
Low batteryXT9 text input mode, caps lock
1xRTT available
EVDO available
Numeric or symbol (labeled in green
color on keyboard) input, locked
Numeric or symbol input (labeled in
green color on keyboard)
Very low batteryRinger off
Battery chargingVibrate call alert
No battery or battery faultBluetooth on or visible mode
Signal strengthBluetooth in visible mode
Radio connected or no
signal
Radio offNew Inner Circle email message.
162A. Device Basics
Bluetooth headset connected
Start Menu
The Start menu, which can be opened from the lower left corner of the screen, gives you access to all the
programs and settings of your Windows Mobile-powered phone.
By default, the Recent Programs screen is shown when you press
programs on your phone, press
All Programs (left softkey) on the Recent Programs screen.
Start (left softkey). To see the available
Device Basics
Press to show more programs.
Tip
You can disable the Recent Programs screen. To disable, From the Home panel, press Start (left softkey) > All
Programs
Disabling the Recent Programs screen takes you directly to the All Programs screen when you press Start.
(left softkey) > Settings > Home Screen and then clear the Show Recent Programs check box.
2A. Device Basics17
Quick List
The Quick List offers convenient access to a list of functions, such as locking your phone and keypad,
opening Comm Manager, and choosing a different profile.
To access the Quick List
1. Press and hold the
2. Select the desired option and press
End/Power key.
Select (left softkey).
3. To exit the Quick List at any time, press
Cancel (right softkey).
Using the Getting Started Application
The
Getting Started
your phone.
To learn the basics through the Getting Started application:
Select one of the items onscreen to learn how to do a certain task.
Most tutorials contain a link to the screen where you actually perform a selected task. Select the link to go
to that screen.
application is a list of “how to’s” that you can use to learn basic features and settings of
Entering Text
You can enter text, numbers, and symbols using the QWERTY keyboard. When you select a field that
requires entering text or numbers, the phone automatically selects the appropriate input mode. The status
indicator on the top-right side of the display screen indicates the input mode that you are currently using.
182A. Device Basics
Lowercase text input
Uppercase text input, caps lock
Uppercase text input
Numeric or symbol (labeled in green color) input, locked
Numeric or symbol (labeled in green color) input
XT9 text input mode, lowercase
XT9 text input mode, uppercase
XT9 text input mode, caps lock
Using the QWERTY Keyboard
You can do the following with the QWERTY keyboard:
䢇 To type lowercase letters, press the keys using your thumbs or fingers.
䢇 To use a single uppercase letter, press and then press the corresponding key.
䢇 To use all uppercase letters, press first and then press . To change back to all lowercase letters,
press these buttons again.
䢇 To enter a number or symbol (labeled in green), press and then press the corresponding key.
䢇 To continuously enter numbers or symbols (labeled in green), press twice. Press again to exit
continuous input mode.
䢇 To open the Symbol table while entering text, press .
䢇 To backspace and delete a single character in any input mode, press the Back () key.
䢇 To backspace and delete an entire text or numeric field in any input mode, press and hold the Back key.
䢇 Press the Space key to enter a space.
䢇 Press and hold the Home key to lock the keyboard.
Device Basics
Using XT9 mode
To form a word in XT9 mode, press the keys that contain the letters you want. As you enter letters, XT9
analyzes your key presses and attempts to complete the word. XT9 also tries to predict your next word based
on previous sentences you have typed.
To enter text in XT9 mode
1. While on a text field, press and hold .
2. On the menu, select
Note
You can choose a different XT9 language (if available) by selecting Language, and then choosing the language
you want.
While typing, words will appear in a menu on the screen.
Predictive Text > On.
2A. Device Basics19
Use the navigation key up or down to choose the word you want to insert, and then press the Enter key.
To add custom words to the XT9 My Words list
Save words that you often use but are not in the English dictionary into the XT9 My Words list. Words that you
add into the XT9 My Words list will appear in the predicted word list.
1. While on a text field, press and hold .
2. On the menu, select
3. In the Add/Edit Word box, enter the word and press
XT9 My Words > Add (left softkey).
Done (left softkey)
To edit or delete words in the XT9 My Words list, press
Menu and then select the appropriate command in
the menu.
To set XT9 settings
Press and hold and on the menu,choose
Done (left softkey).
press
Note
䢇 Spell Correction. Corrects typographical errors by selecting from a list of possible words that reflect the
You must first set Predictive Text to On before you can select XT9 Settings from the menu.
XT9 Settings. In the screen, choose the options you want and
characters of the keys you have clicked as well as characters of nearby keys.
䢇 Auto-Substitution. Automatically adds an apostrophe when you type common contracted words (e.g. dont
automatically becomes don’t).
䢇 Word Completion. Lets you select from a list of possible words based on the keys that you pressed and on
the words available in the dictionary.
䢇 Accept Word Completion. Lets you choose which key to use to select a word from the word completion list.
You can select the
Enter key or the Space key.
Using Numeric mode
If a text box permits a numeric entry only, such as a phone number, the input mode automatically defaults to
Numeric mode. However, if you need to enter numbers within a line of text, change to Numeric mode, and
then change back to abc or XT9 mode to finish entering the text.
To enter numbers in text boxes
1. on a text field, press and hold .
2. Select numeric mode (123) from the menu.
3. On the keypad, enter the number or numbers you want.
4. Change back to abc or XT9 input mode by pressing and holding and selecting either mode from
the menu, and then finish entering your text.
202A. Device Basics
Tip
To quickly enter a sequence of numbers (or symbols), press the FN key twice and enter the numbers from the
keypad. After you have finished, press the FN key again to return to text input mode.
The Phone Screen
To display the Phone screen:
䢇 Enter the phone number by pressing the keys on the keypad.
— or —
䢇 Press the Ta lk key.
Talk
Key
Device Basics
Phone screen
Displaying Your Phone Number
1. Press the Ta lk key to display the Phone screen.
2. Press
Tip
Menu (right softkey) > My Phone Number. (Your phone number and account information will be
displayed.)
To view information about your phone, press Menu (left softkey) > Device Information on the Phone screen.
2A. Device Basics21
Making a Call
Placing a call from your phone is as easy as making a call from any landline phone. You can dial a phone
number or select a contact who you want to call.
Making a Call from the Phone Screen
The Phone program’s Smart Dial feature makes it easy for you to call a phone number or contact. When you
press a key on the QWERTY keyboard, a list of names and numbers is displayed as your phone searches
Contacts, Call History, and Speed Dial to find a matching name or number. For example, when you press a
key such as 6, names that begin with D will be displayed as well as phone numbers that start with 6. The
next key you press continues to narrow the search. When you see the name of the person you want to call,
select it, and press
To call a phone number or contact:
1. Press the
2. Begin entering the first few numbers or characters by pressing the keys on the Phone keypad. As you
enter numbers or letters, the Smart Dial panel will display matches found. If you pressed a wrong number
or character, press the
3. Press the navigation key up or down to select a number.
Tal k ().
Ta lk key to display the Phone screen.
Back key to erase each subsequent digit or character.
4. Press the
Tip
• When in a call, use the Volume Up or Down keys on the side of the phone to adjust the phone volume.
• To send a text message to a selected contact, press
Smart Dial
panel
Ta lk key to place the call.
Menu (right softkey) > Send Text Message. For more
information about sending text messages, see “Text Messaging (SMS) SMS Voice Messaging” on page 83.
222A. Device Basics
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