This User Guide introduces you to all the features of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Device Services
⽧ Section 4: Safety Information and Other Notices
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of Contents and go directly to that page. Follow the
instructions in that section, and you’ll be
ready to use your phone in no time.
User Guide
Note
WARNING
Because of updates in the phone’s software, this user guide may not be the most current version for
your phone. .
Please refer to “Important Safety Information” on page 116 to learn about information that will help you
safely use your phone. Failure to read and follow the Important Health and Safety Information in this user
guide may result in serious bodily injury, death, or property damage.
i
Section 1
Getting Started
Section 1A
Setting Up Service
⽧ Setting Up Your Phone (page 2)
⽧ Making Your First Call (page 4)
⽧ Setting Up Your Voicemail (page 4)
Setting up and activating your new phone is quick and easy. This section walks you through the necessary steps to
set up your phone, activate your phone, set up your voicemail, and establish passwords.
Setting Up Your Phone
When you take your phone out of the box, install the battery, turn on the power, and allow the phone to install
customization settings to prepare your phone for use.
Note
You can use a microSD™ card with your phone. (See “Using a microSD Card on Your Phone” on page 56.)
Installing the Battery
1. Remove the back.
䡲 Hold the phone with both hands and the front panel facing down.
䡲 Push the back cover up with your thumb until it disengages from the phone and then slide it up to
remove.
21A. Setting Up Service
2. Insert the battery.
䡲 Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
Battery
connectors
䡲 Insert the contacts side of the battery first and then gently push the battery into place.
3. Replace the back cover.
Setting Up Service
Turning the Phone On for the First Time
1. Press and hold the End/Power key for a few seconds.
End/Power key
2. When you turn on your phone for the first time, the phone installs customization settings, and then
restarts.
Note
Your phone’s battery should have enough charge for your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See ““Charging the Battery”
on page 12 for details.
1A. Setting Up Service3
Making Your First Call
1. Press the Tal k key to display the Phone screen.
Talk Key
Phone
Keypad
2. Press the keys on the Phone keypad to enter the phone number.
3. Press the
For more information about using your phone to make and receive phone calls, see “Making a Call” on
page 19 and “Answering a Call” on page 20.
Ta lk key again to place the call.
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your
phone is activated.
To set up your voicemail:
1. Press the
2. Press and hold 1 on the Phone keypad.
3. Follow the system prompts.
Ta lk key to display the Phone screen.
41A. Setting Up Service
Section 2
Your Phone
Section 2A
Device Basics
⽧ Your Device (page 7)
⽧ Accessories (page 10)
⽧ Features of Your Phone (page 10)
⽧ Turning Your Device On and Off (page 10)
⽧ Using Your Phone’s Battery and Charger (page 11)
⽧ The Home Screen (page 13)
⽧ Using the Getting Started Application (page 16)
⽧ Using the QWERTY Keyboard (page 17)
⽧ Using XT9 mode (page 17)
⽧ Using Numeric mode (page 18)
⽧ The Phone Screen (page 19)
⽧ Displaying Your Phone Number (page 19)
⽧ Making a Call (page 19)
⽧ Answering a Call (page 20)
⽧ Ending a Call (page 21)
⽧ Call History (page 22)
⽧ Speed Dial (page 23)
62A. Device Basics
Your Device
Front Panel
16
1
15
2
3
4
14
13
12
115
6
7
10
9
8
1. Earpiece. Hear the caller and automated prompts.
2.
Left Softkey. Press to perform the command above the selection
Talk Key.
3.
䡲 Press to answer an incoming call or display the Phone screen to place a call.
䡲 Press and hold to use Voice Command. (See “Voice Command” on page 37 for details.)
4.
Home Key. Press to return to the Home screen. (See “The Home Screen” on page 13 for details.)
5.
Keyp ad. Use the keypad to dial phone numbers.
6. Camera. Press to open the camera program. When the camera program is open, you can press this key to
take a picture or capture video.
7.
Lock. Press to lock the device.
8.
Microphone. Speak into the microphone during phone conversations, when recording a voice note, or
when giving a voice command.
9.
SMS/MMS. Press to open the SMS/MMS inbox.
10.
Mute Press to mute the speaker.
11. QWERTY Keyboard. This is similar to a standard keyboard on a computer. Use it to type long messages or
documents. (See “Using the QWERTY Keyboard” on page 17 for details.)
12.
Back Key. Press to return to the previous screen.
Device Basics
2A. Device Basics7
13. End/Power Key.
䡲 Press for five seconds to turn on the phone.
䡲 Press to end a call or return to the Home screen.
䡲 Press and hold to turn off the phone.
Right Softkey. Press to perform the command above the selection
14 .
Navigation Key. Press this up, down, left, or right to move through menus and items, and then carry out the
15.
selection by pressing the
16.
Notification LED. LED indicates battery charging status and notification.
䡲 Solid Red: battery is totally discharged (shown when connected to AC).
82A. Device Basics
Left, Rear, and Bottom Panels
17
18
22
Device Basics
21
20
19
17. Volume Up Button. Press this button to increase the volume.
18.
Volume Down Button. Press this button to decrease the volume.
19.
Sync Connector/Earphone Jack. Connect the supplied USB cable to synchronize information or plug in the
AC phone charger to recharge the battery. You can also connect the supplied USB stereo headset.
20.
Back Cover. Remove to gain access to the battery and microSD card slot.
21.
Speaker. You can listen to different ringers and sounds through this, and also hear a caller’s voice in
speakerphone mode.
22.
2.0 Megapixel Camera. Use the camera to take photos and capture video clips. (See “Taking Photos and
Videos” on page 39 for details.)
2A. Device Basics9
Accessories
The product package includes the following items and accessories:
䢇 AC phone charger
䢇 USB sync cable
䢇 Mini-USB stereo headset
䢇 Battery
䢇 Multifunction audio cable
䢇 Getting Started CD
䢇 Get Started Guide
Features of Your Phone
The device is powerful, easy to use, and reliable, and it offers many features and service options. This list
previews some of those features and provides page numbers where you can find out more:
䢇 Access the Internet using your data connection (page 79) from your phone. Additional charges may apply.
䢇 SMS Text Messaging (page 74) and Email Messaging (page 94) provide quick and convenient messaging
capabilities.
䢇 The QWERTY keyboard lets you quickly type messages (page 16).
䢇 Voice Command lets you dial phone numbers by speaking a name or a phone number (page 37).
䢇 Speed dial lets you dial phone numbers and launch programs with one or two key presses (page 23).
䢇 HTC Home gives you quick access to various applications and settings that you frequently use on your
phone (page 25).
䢇 The built-in Calendar offers several personal information management features to help you manage your
busy lifestyle (page 32).
䢇 The Location setting works in connection with available location-based services (page 61).
䢇 Bluetooth
and printers (page 52).
䢇 The built-in 2.0 megapixel camera allows you to take photos and capture video clips (page 39).
®
allows you to connect and use Bluetooth-enabled devices, such as Bluetooth stereo headsets
Turning Your Device On and Off
Turning the Power On
䊳 Press and hold .
Turning the Power Off
1. Press and hold for about five seconds.
2. Press
102A. Device Basics
Yes .
Using Your Phone’s Battery and Charger
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 5.3 hours of continuous digital talk time.
Note
• Long backlight settings, searching for service, vibrate mode, browser use, and other variables may reduce the
battery’s talk and standby times.
• Watch your phone’s battery level indicator and charge the battery before it runs out of power.
If you need to purchase extra batteries for your phone, HTC-approved batteries and accessories can be
found at authorized dealer’s stores or through HTC; or call
WARNING
Use only HTC-approved batteries and chargers with your phone. The failure to use a HTC-approved battery
and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
To reduce risk of fire or burns:
• Do not attempt to open, disassemble, or service the battery pack.
• Do not crush, puncture, short external contacts, or dispose of in fire or water.
• Do not expose to temperatures above 60
• Replace only with the battery pack designated for this product.
• Recycle or dispose of used battery as stipulated by local regulations.
1-866-866-7509 to order.
o
C (140oF).
Installing and Removing the Battery
Always turn off your phone before installing or replacing the battery. You also need to remove the back cover
before you can install these components.
Device Basics
To install the battery:
䊳 See “Setting Up Your Phone” on page 2.
To remove the battery:
1. Make sure your phone is turned off.
2. Remove the back cover.
3. There is a recessed area in the chassis near the top of the battery. In this recessed area, use your finger
to press the battery downwards slightly, and then pull the battery out to remove the battery.
Recessed area
2A. Device Basics11
Charging the Battery
Charge your battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone
automatically turns off, and you will lose any information you were just working on. For a quick check of your
battery level, glance at the battery charge indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is critically low, the battery icon () will be shown in the title bar.
Always use a HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your
battery.
To charge the battery:
1. Connect the USB connector of the phone charger to the sync connector on your phone.
2. Plug in the phone charger to an electrical outlet to start charging the battery.
Charging is indicated by a charging icon () in the title bar of the Home screen.
After the battery has been fully charged, a full battery icon () appears in the title bar of the Home screen.
WARNING
• Do not remove the battery from the phone while you are charging it using the phone charger or car
adapter.
• As a safety precaution, the battery stops charging when it overheats.
Battery Saving Tips
How long your battery power lasts depends on the battery type and how you use your phone. Try the
following to help conserve battery life:
䢇 On the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Power > Power
Management
䢇 Use the AC phone charger to plug your phone into an external power outlet whenever possible, especially
, and adjust the backlight brightness and time out, and display time out.
when using a modem or other peripherals.
䢇 Turn Bluetooth off when you are not using it. Make your phone visible to other devices only when you are
trying to establish a Bluetooth partnership. For more information about Bluetooth, see “Using Bluetooth”
on page 52.
䢇 Lower the volume.
䢇 Close battery-intensive programs such as the camera when you are done using them. Make sure the
programs are ended and are not continuously running in the background. See “Using Task Manager” on
page 63 for information on closing programs.
122A. Device Basics
The Home Screen
The Home screen displays status indicators and the HTC Home. The Home screen also gives you quick
access to various applications and settings that you frequently use on your phone.
4
1
Device Basics
2
1. HTC Home screen (page 25)
2. Start menu (page 15)
3. Contacts (page 30)
4. Status icons (page 14)
3
2A. Device Basics13
Status Icons
The following are some of the status icons that you may see on the phone.
New text message
New email message
New voicemail messageLowercase text input
New Live Messenger
message
RoamingUppercase text input
Voice call in progress
Data call in progress
Calls forwardedXT9 text input mode, lowercase
Call on holdXT9 text input mode, uppercase
Missed callXT9 text input mode, caps lock
1xRTT available
EVDO available
Uppercase text input, caps lock
Numeric or symbol (labeled in green
color on keyboard) input, locked
Numeric or symbol input (labeled in
green color on keyboard)
Battery levelRinger off
Low batteryVibrate call alert
Very low batteryBluetooth on
Battery chargingBluetooth in visible mode
No battery or battery faultBluetooth headset connected
Signal strengthWi-Fi connected
Radio connected or no
signal
Radio offConnecting to a wireless network
Microphone mutedNew Inner Circle email message.
Speakerphone on
Wi-Fi enabled, but phone not
connected to a wireless network
142A. Device Basics
Start Menu
The Start menu, which can be opened from the lower left corner of the screen, gives you access to all the
programs and settings of your Windows Mobile-powered phone.
By default, the Recent Programs screen is shown when you press
programs on your phone, press
All Programs (left softkey) on the Recent Programs screen.
Start (left softkey). To see the available
Device Basics
Press to show more programs.
Tip
You can disable the Recent Programs screen. To disable, From the Home panel, press Start (left softkey) > All
Programs
Disabling the Recent Programs screen takes you directly to the All Programs screen when you press Start.
(left softkey) > Settings > Home Screen and then clear the Show Recent Programs check box.
2A. Device Basics15
Using the Getting Started Application
The
Getting Started
your phone.
To learn the basics through the Getting Started application:
Select one of the items onscreen to learn how to do a certain task.
Most tutorials contain a link to the screen where you actually perform a selected task. Select the link to go
to that screen.
application is a list of “how to’s” that you can use to learn basic features and settings of
Entering Text
You can enter text, numbers, and symbols using the QWERTY keyboard. When you select a field that
requires entering text or numbers, the phone automatically selects the appropriate input mode. The status
indicator on the top-right side of the display screen indicates the input mode that you are currently using.
Lowercase text input
Uppercase text input, caps lock
Uppercase text input
Numeric or symbol (labeled in green color) input, locked
Numeric or symbol (labeled in green color) input
XT9 text input mode, lowercase
XT9 text input mode, uppercase
XT9 text input mode, caps lock
162A. Device Basics
Using the QWERTY Keyboard
You can do the following with the QWERTY keyboard:
䢇 To type lowercase letters, press the keys using your thumbs or fingers.
䢇 To use a single uppercase letter, press CAPS and then press the corresponding key.
䢇 To use all uppercase letters, press FN first and then press CAPS. To change back to all lowercase letters,
press these buttons again.
䢇 To enter a number or symbol (labeled in green), press FN and then press the corresponding key.
䢇 To continuously enter numbers or symbols (labeled in green), press FN twice. Press FN again to exit
continuous input mode.
䢇 To open the Symbol table while entering text, press SYM .
䢇 To backspace and delete a single character in any input mode, press the Back () key.
䢇 To backspace and delete an entire text or numeric field in any input mode, press and hold the Back key.
䢇 Press the Space key to enter a space.
䢇 Press and hold the Home key to lock the keyboard.
Using XT9 mode
To form a word in XT9 mode, press the keys that contain the letters you want. As you enter letters, XT9
analyzes your key presses and attempts to complete the word. XT9 also tries to predict your next word based
on previous sentences you have typed.
Device Basics
To enter text in XT9 mode
1. While on a text field, press and hold
2. On the menu, select
Note
You can choose a different XT9 language (if available) by selecting Language, and then choosing the language
you want.
Predictive Text > On.
SYM .
While typing, words will appear in a menu on the screen.
Use the navigation key up or down to choose the word you want to insert, and then press the
Enter key.
To add custom words to the XT9 My Words list
Save words that you often use but are not in the English dictionary into the XT9 My Words list. Words that you
add into the XT9 My Words list will appear in the predicted word list.
1. While on a text field, press and hold
SYM .
2A. Device Basics17
2. On the menu, select XT9 My Words > Add (left softkey).
3. In the Add/Edit Word box, enter the word and press
Done (left softkey)
To edit or delete words in the XT9 My Words list, press
Menu and then select the appropriate command in
the menu.
To set XT9 settings
Press and hold
press
Done (left softkey).
Note
䢇 Spell Correction. Corrects typographical errors by selecting from a list of possible words that reflect the
SYM and on the menu,choose XT9 Settings. In the screen, choose the options you want and
You must first set Predictive Text to On before you can select XT9 Settings from the menu.
characters of the keys you have clicked as well as characters of nearby keys.
䢇 Auto-Substitution. Automatically adds an apostrophe when you type common contracted words (e.g. dont
automatically becomes don’t).
䢇 Word Completion. Lets you select from a list of possible words based on the keys that you pressed and on
the words available in the dictionary.
䢇 Accept Word Completion. Lets you choose which key to use to select a word from the word completion list.
You can select the
Enter key or the Space key.
Using Numeric mode
If a text box permits a numeric entry only, such as a phone number, the input mode automatically defaults to
Numeric mode. However, if you need to enter numbers within a line of text, change to Numeric mode, and
then change back to abc or XT9 mode to finish entering the text.
To enter numbers in text boxes
1. on a text field, press and hold
SYM .
2. Select numeric mode (123) from the menu.
3. On the keypad, enter the number or numbers you want.
4. Change back to abc or XT9 input mode by pressing and holding
the menu, and then finish entering your text.
Tip
To quickly enter a sequence of numbers (or symbols), press the FN key twice and enter the numbers from the
keypad. After you have finished, press the FN key again to return to text input mode.
SYM and selecting either mode from
182A. Device Basics
The Phone Screen
To display the Phone screen:
䢇 Enter the phone number by pressing the keys on the keypad.
— or —
䢇 Press the Ta lk key.
Displaying Your Phone Number
Device Basics
1. Press the Tal k key to display the Phone screen.
2. Press
Menu (right softkey) > My Phone Number. (Your phone
Phone screen
number and account information will be displayed.)
Tip
To view information about your phone, press Menu (left softkey) > Device Information on the Phone screen.
Making a Call
Placing a call from your phone is as easy as making a call from any landline phone. You can dial a phone
number or select a contact who you want to call.
Making a Call from the Phone Screen
The Phone program’s Smart Dial feature makes it easy for you to call a phone number or contact. When you
press a key on the QWERTY keyboard, a list of names and numbers is displayed as your phone searches
Contacts, Call History, and Speed Dial to find a matching name or number. For example, when you press a
key such as 6, names that begin with D will be displayed as well as phone numbers that start with 6. The
next key you press continues to narrow the search. When you see the name of the person you want to call,
select it, and press
To call a phone number or contact:
1. Press the
2. Begin entering the first few numbers or
characters by pressing the keys on the
Phone keypad. As you enter numbers or
letters, the Smart Dial panel will display
matches found. If you pressed a wrong
number or character, press the
erase each subsequent digit or character.
3. Press the navigation key up or down to
select a number.
4. Press the
Tal k ().
Ta lk key to display the Phone screen.
Back key to
Smart Dial
panel
Ta lk key to place the call.
Tip
• When in a call, use the Volume Up or Down keys on the side of the phone to adjust the phone volume.
• To send a text message to a selected contact, press
information about sending text messages, see “Text Messaging (SMS) SMS Voice Messaging” on page 74.
Menu (right softkey) > Send Text Message. For more
2A. Device Basics19
Making a Call from Contacts
1. From the Home panel, press Contacts (right softkey) to open the Contacts screen.
2. Select the contact to call and then press the
Ta lk key.
Note
If the contact has more than one number stored, press the navigation key right or left to select the number
you want to call before pressing the
Tal k key.
— or —
Highlight the contact and press the
want to call, and then press the
Enter key to open the contact details, highlight the phone number you
Ta lk key to place the call.
Making an International Call
1. Press and hold the 0 (Zero) key on the keypad until the plus (+) sign appears. The plus (+) sign replaces
the international prefix of the country that you are calling.
2. Enter the full phone number you want to dial, and press the
Tal k key on your phone. The full phone
number includes the country code, area code (without the leading zero, if any), and phone number.
Calling Voicemail
䊳 The number 1 key is reserved for your voicemail. Press and hold 1 on the Phone keypad to call voicemail
and retrieve your voicemail messages. For more information about using voicemail, see “Voicemail” on
page 74.
Answering a Call
Your phone notifies you of incoming calls in the following ways:
䢇 The phone rings or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message. If the incoming call is from a number stored in your
Contacts, the caller’s name is displayed. The caller’s phone number and picture may also be displayed,
if available.
Accepting an Incoming Call
To answer the call:
䊳 Press the Tal k key.
To mute the ringing sound without rejecting the call:
䊳 Press Silence (left softkey) when you receive an incoming call.
202A. Device Basics
Rejecting an Incoming Call
To reject the call:
䊳 Press the End/Power key.
To reject a call and send a text message:
䊳 To reject the call and to send a text message to the caller’s mobile phone, press Send Text (right softkey).
In-Call Options
To put a call on hold:
Your phone notifies you when you have another incoming call, and gives you the option of rejecting or
accepting the call. If you are already on a call and accept the new call, you can choose to switch between
the two callers, or set up a conference call between all three parties. For instructions on how to start a
conference call, see “Making a Three-Way Call” on page 78.
1. Press
2. To end the second call and return to the first call, press the End/Power key on your phone.
To switch between two calls:
䊳 Press Menu (right softkey) > Swap.
To turn the speakerphone on or off:
䊳 During a call, press and hold the Tal k key to turn the speakerphone on or off. The speakerphone icon
WARNING
To mute the microphone during a call:
䊳 During a call, press Menu (right softkey) > Mute to turn the microphone off. When the microphone is turned
Answer (left softkey) to take the second call, and put the first one on hold.
() appears in the title bar when the speakerphone is on.
To avoid damage to your hearing, do not hold your phone against your ear when the speakerphone is
turned on.
off, the mute icon () appears on the screen. Press
Menu (right softkey) > Mute to turn the microphone
on again.
Device Basics
Ending a Call
䊳 When a call is in progress press the End/Power key to hang up.
Checking Missed Calls
Missed Call Notification
There are two ways your phone alerts you when you have missed calls:
䢇 The missed call icon () is displayed in the title bar.
䢇 The number of missed calls is shown on the Missed Call panel.
2A. Device Basics21
To check who the caller was:
䊳 On the Home panel, press the navigation key down to select the Missed Call panel and press the Enter
key.
— or —
On the Phone screen, press
Menu (right softkey) > View > All Calls.
Call History
Call History shows you your incoming calls, outgoing calls, and missed calls. Call History makes redialing a
number fast and easy. It is continually updated as new numbers are added to the beginning of the list and
the oldest entries are removed from the bottom of the list.
To access the call history
䊳 On the Home panel, press the navigation key down to select the Missed Call panel and press Call History
(right softkey).
— or —
On the Home panel, press
Each entry contains the phone number (if it is available) and Contacts entry name (if the phone number is in
your Contacts). An icon appears to the left of the number, and it indicates the type of call:
Missed. These are incoming calls that you were not able to answer, and they
are routed to your voicemail.
Start (left softkey) > All Programs (left softkey) > Call History.
Received. These are incoming calls that were answered.
Dialed. These are outgoing calls that you made.
Note
Call History records only those calls that occur while the phone is turned on. If a call is received while your phone
is turned off, it will not be added to the Call History.
To make a call from Call History
1. Press the navigation key up or down to select the number or contact name in the Call History that you
want to call.
2. Press the
Ta lk key to place the call.
Call History Options
䢇 Select an entry in the Call History and press the Enter key to display details about a call, such as the date
and time of the call, the phone number (if available), and the caller’s name (if the number is already in
your Contacts).
䢇 After highlighting a call entry in the Call History screen, you can also press Menu (right softkey) to choose
what you want to do with the selected call:
䡲 Find Contact to open the caller’s Contact card (if available).
䡲 Send Text Message to create and send an SMS text message to the caller. (For more information about
sending text messages, see “Text Messaging (SMS) SMS Voice Messaging” on page 74.)
䡲 E-mail to create and send an email message to the caller. (For more information about sending email
messages, see “Email Messaging” on page 94.)
222A. Device Basics
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