ActiveSync, Hotmail, Microsoft, MS-DOS, MSN, Outlook, Passport, Windows, Windows NT, Windows CE,
Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Congratulations on the purchase of your new Windows® Powered Smartphone 2002! This chapter will
help you set up your phone, charge your phone’s batteries, and familiarize yourself with the different
components of your phone. You will also find information about installing Microsoft® ActiveSync®,
and where you can find additional help for using your phone.
Warnings – Please Read Before Operating your
Device
THE DEVICE IS NOT CHARGED WHEN YOU TAKE IT OUT OF
THE BOX. 1
ST
TIME, CHARGE FULLY BEFORE USE.
WHEN YOU INSERT YOUR SIM CARD MAKE SURE IT
CLICKS INTO PLACE.
YOUR WARRANTY IS INVALIATED IF YOU OPEN OR
TAMPER WITH THE DEVICE’S OUTER CASING. (For more
information, see the enclosed warranty card)
Getting to know your phone
Front View
LED Indicator Speaker
Title bar
Display
Left soft key
Talk button/Speakerphone
Home button
Asterisk key
Pound key
Home screen
5-way navigation pad
Right soft key
End button/Key lock
Back
Earphone jack
Keypad
2 Windows® Powered Smartphone 2002 User’s Guide
Figure 1 Smartphone Components
Display
The screen on your phone that displays information.
The top of the display shows the title bar, where you can see status indicators about your phone’s
current mode, or the name of the current activity or active program.
The center of the display shows the Home screen, as well as e-mail messages, contacts,
appointments, and other types of information.
The bottom of the display shows the soft key commands.
Home screen
Displays the five programs you have most recently used, the name of your service provider, the
current time, your next appointment, the number of messages in Inbox, and your current profile.
LED Indicator
Solid green – battery is fully charged.
Solid amber – battery charging.
Solid red – battery empty.
Flashing green (Blinking every 3 seconds) – Network is attached.
Flashing green (Blinking every second) – Notification
Flashing red – Battery low
Speaker
Outputs voice from calls and sound from music or video.
Right/Left Soft key
Performs the command shown on the screen immediately above the key.
Talk button/Speakerphone
Dials a phone number you entered using the keypad.
Dials a phone number you selected from the Call History list.
Answers an incoming call.
Places a call on hold to answer a second incoming call (call waiting).
Switches between an active call and a call that is on hold.
Press and hold to active/deactivate the speakerphone.
End button/Key Lock
Ends active data calls at any time.
Ends a call when one party is on the line, and ends the active call when multiple parties are
connected.
Chapter 1 Getting Started 3
Press and hold to lock the keyboard.
Home button
Displays the Home screen.
Back button
Navigates to the previous screen, or backspaces over one or more characters when you are in a text
field.
Navigation pad
Press the center to confirm your selection. The Action button’s functionality is similar to pressing
“Enter” on a keyboard, and is sometimes referred to as the “Do It” button.
The directional keys move the selection focus up, down, left, or right, and move the cursor left or
right in text fields.
Keypad
Used to enter numbers and characters.
Asterisk key (*)
Pressing and holding the asterisk key switches between text and numeric input modes.
Pound key (#)
Pressing and holding the pound key displays a list of symbols.
Earphone Jack
Insert the earphone here when listening to music or using the headset.
Back, side and base view
Car antenna connector
Power button
Record button
Volume
SD/MMC card slot
Universal connector
4 Windows® Powered Smartphone 2002 User’s Guide
Car antenna connector
If your car supports you can attach your phone to the car antenna to utilize its superior reception
quality.
Power button
Pressing and holding the Power button turns your phone on.
When your phone is on, pressing the Power button accesses the Quick List.
Pressing and holding the Power button turns your phone off.
Record button
Records notes and processes voice attachments.
Volume
Press to turn up and down the volume of a call.
SD/MMC card slot
Insert SD or MMC cards here to increase the capacity of your device’s memory.
Universal connector
Attach the USB/Serial cable here when syncing with your desktop computer or notebook.
Status indicators
Status indicators are displayed in the title bar at the top of the phone’s display. The following table lists
common status indicators and their meanings.
Indicator Meaning
New e-mail
New voice mail
New instant message
Voice call active
Data call active
Call forwarding
Call on hold
Missed call
Line 1
Line 2
Chapter 1 Getting Started 5
Indicator Meaning
Battery level
Low battery
Battery charging
No battery
Signal strength
No signal
GPRS available
GPRS in use
Roaming
Sync error
Radio off
Ringer off
Multipress text input mode, lowercase
Multipress text input mode, uppercase
Multipress text input mode, caps lock
T9 text input mode, lowercase
T9 text input mode, uppercase
T9 text input mode, caps lock
Numeric input mode
Synchronizing with ActiveSync
You can use Microsoft® ActiveSync® technology to synchronize information on your desktop
computer and/or a Microsoft® Exchange Server with the information on your phone. ActiveSync
compares the information on your phone with the information on your desktop computer and/or the
server and updates all locations, keeping you up-to-date with the most recent information.
Note: You can synchronize information directly with a Microsoft Exchange Server only if your
company is running Microsoft® Mobile Information Server 2002 or later.
Installing ActiveSync
For instructions on installing ActiveSync on your desktop computer, see the Smartphone 2002 Quick
Start Card. ActiveSync is already installed on your phone.
Note: Make sure to install ActiveSync on your desktop PC before connecting your phone to your
desktop PC.
6 Windows® Powered Smartphone 2002 User’s Guide
N
b
After your first synchronization, take a look at Calendar, Contacts, and Tasks on your phone. You will
notice that your information has been copied to your phone. Disconnect your phone from your desktop
computer and you are ready to go!
For more information on ActiveSync, see Chapter 7, “Synchronizing Information.”
Battery
Your Smartphone has a removable, rechargeable Lithium ion battery. With continual use and recharging
the battery will after a matter of years become unusable and should be changed through a service center.
While you are using your device the amount of power consumed depends on whether you are talking on
the phone, or on standby. The estimates for battery life – talk-time: 2~3 hours, GPRS mode: 2 hours,
and standby:100 hrs – are based on you only using this function so, as you will be continually
interchanging between these features and functions the estimates will vary.
YOUR POCKET PC CONTAINS A LITHIUM ION BATTERY PACK. THERE IS A
RISK OF FIRE AND BURNS IF THE BATTERY PACK IS HANDLED IMPROPERLY.
DO NOT DISASSEMBLE, CRUSH, PUNCTURE, SHORT EXTERNAL CONTACTS,
OR DISPOSE OF IN FIRE OR WATER. DO NOT ATTEMPT TO OPEN OR SERVICE
THE BATTERY PACK. REPLACE ONLY WITH THE BATTERY PACK
DESIGNATED FOR THIS PRODUCT. DISPOSE OF BATTERIES PROPERLY. DO
OT DISPOSE WITH YOUR REGULAR TRASH.
Recharging the Battery
If the battery gets very low, your Smartphone displays a warning message. If this occurs, save any
unsaved data you are working on, perform a synchronization with your PC, then turn off your
Smartphone. Don’t try to restart your Smartphone until you have connected to external power.
You can recharge your device in the following ways:
Place your Smartphone in the cradle
and connect the cradle to an external
power source. The first time you use
it initially charge for three to four
hours. Then, place it in the cradle for
a short time each day to recharge it
to its full capacity.
AC Adapter plugs into the
ack of the cradle
Chapter 1 Getting Started 7
You can plug the AC adapter into the
optional USB/Serial cable head and
then connect your Smartphone
directly to an external power source.
To your
Smartphone
To your Smartphone To AC adapter
USB synchronization
cable
Accessories
USB Cradle
Plug the AC adapter
into a socket
Your Smartphone comes with a USB cradle. This allows
you to recharge your Smartphone, as well as synchronize
information between your smartphone and a PC using
ActiveSync
You can plug the AC adapter into the
optional DC Converter and then
connect your Smartphone directly to
an external power source.
GPRS will not work when your device is plugged into
the cradle.
To synchronize the USB Cradle must be plugged into
an available USB port on your PC.
SD and MMC Cards
Your device has an expansion slot compatible with a range of SD and MMC Memory cards, which are
primarily used to backup or transfer files and data.
8 Windows® Powered Smartphone 2002 User’s Guide
To insert or remove a memory card:
1. Push the memory card into slot (see left) until it
clicks into place. The card is secure when it is
not protruding from the base.
2. To remove the card push it in and then release,
letting the card spring out.
When you receive your device there will be a piece
of plastic in the slot; remove as described in “2” above.
USB cable
The USB cable allows you to synchronize with your
desktop without the cradle. The DC converter in the head
also allows you, in combination with an AC adapter, to
recharge your device.
D) DC Connector
The DC Connector in combination with the AC adapter
allows you to recharge your device without the cradle.
Inserting the SIM card
Chapter 19
1. Lift up the SIM card case
and insert the SIM
it forward and pull back
to secure the SIM.
. Push
2. Replace the back panel by
inserting the top first.
3. Clip it into place it the
bottom.
Where to find information
The following table is a guide to finding information to help you use your phone.
Information about Source
Making a phone call Smartphone 2002 User’s Guide:
Chapter 3, “Phone Calls.”
Programs on the phone Smartphone 2002 User’s Guide
Additional programs that can be
Smartphone 2002 Companion CD
installed on the phone
Connecting to and synchronizing with a
desktop computer and/or a Microsoft
Exchange Server
Smartphone 2002 Quick Start Card
or ActiveSync Help on your
desktop computer
Text entry Smartphone 2002 User’s Guide or
Smartphone 2002 Quick Reference
Card
Last-minute updates and detailed
technical information
Readme files, located in the
Microsoft ActiveSync folder on the
desktop computer.
Up-to-date information on your
http://www.microsoft.com/mobile
Smartphone 2002
Chapter 2 The Basics
This chapter explains basic information about using your phone, such as navigating around your phone,
entering text and numbers on your phone, and securing your phone.
Navigation methods
The following information describes the different methods for navigating around your phone so you can
accomplish tasks quickly and easily.
Using the 5-way Navigation Pad
The navigation pad are used to navigate horizontally and vertically on the screen to move the selection
focus, so you can select the item you want. When you see instructional text about selecting an item, use
the appropriate Direction key to make your selection.
The following table shows the four different actions you can perform with the Direction keys, and how
they help you navigate on the screen.
Direction key action Navigation
Press UpMoves the selection focus upward on the screen.
Press DownMoves the selection focus downward on the screen.
Press RightMoves the selection focus forward on the screen, or moves
the cursor forward through characters in a text field.
Press LeftMoves the selection focus backward on the screen, or moves
the cursor backward through characters in a text field,
without deleting characters.
Using the Action button
The Action button located in the center of the navigation pad confirms your selection. You can think of
the Action button as the “Do It” button. In some cases, confirming your selection will take you to a
program or setting.
Using the Home button
The Home button takes you to the Home screen.
Using the Home screen
The Home screen is your starting place for most tasks. You can easily navigate to any program or
setting on your phone from this screen. The top of the Home screen displays the five programs you
have most recently used. Just select the one you want to open, press the Action button, and you are
there. The Home screen also displays the current time, your next appointment, the number of
messages in your Inbox, and your current profile.
Selecting your next appointment and pressing the Action button opens Calendar so you can see all
of your appointments for the day. If you want to view your Inbox, just select the E-mail status
Chapter 2 The Basics 11
showing the number of messages you have, and press the Action button. To view Contacts, press
the Contacts soft key.
The Home screen automatically displays when you turn your phone on or leave your phone idle
when it is on, but you can navigate to it any time by pressing the Home button.
Figure 2 The Home screen
To access the Home screen
Press the Home button.
Navigation options from the Home screen
Select a recently-used program at the top of the screen, and then press the Action button to open the
program.
Select an item in the center of the Home screen, such as your next appointment, your e-mail
information, or your profile type, and then press the Action button to open the program or access
the settings associated with the item selected.
Press the Programs soft key to display the list of programs available on your phone, select the
program you want, and then press the Action button.
Press the Contacts soft key to display the Contacts list, select the contact you want to open, and
then press the Action button.
Using the Back button
Pressing the Back button navigates to the previous screen, or moves the cursor back to delete one or
more characters in a text field, similar to pressing “Backspace” on a keyboard.
To backspace and remove one character in a text field
Press the Back button.
To backspace and remove multiple characters in a text field
Press and hold the Back button.
Using soft keys
There are two soft keys on your phone, located directly below the display screen. Each soft key
performs the command displayed immediately above it on the screen, making it easy to navigate around
your phone and to perform common commands.
12 Windows® Powered Smartphone 2002 User’s Guide
Using menus
On many screens, the right soft key is labeled Menu. The Menu soft key displays a list of menu options
that are relevant to the screen you are viewing. Selecting a menu option will either perform the
command or take you to another part of the user interface where you can perform the command.
Figure 3 New Message Menu screen displayed.
To access menu options
Press the Menu soft key on any screen where it is displayed.
Select the menu option you want, and press the Action button.
Tip: Pressing Up moves the selection focus to the bottom of the menu.
Using the Programs list
Your phone comes pre-installed with many programs that you can start using. To install additional
programs on your phone, refer to the Smartphone 2002 Companion CD that came with your phone. If
your phone provides a SIM toolkit to access programs on your SIM card, the toolkit is added to
Programs.
To navigate to a program
1. On the Home screen, press the Programs soft key.
2. Select the program you want, and press the Action button.
Using numbers
You can also use numbers to quickly navigate to programs and settings on your phone. Just press the
number on the keypad that corresponds to the number shown next to the program or setting you want.
For example, in Programs, press 3 on the keypad to open Calendar.
Tip: For lists where numbers are not visible, such as a menu list, you can still press the number that
corresponds to the item in top-down order. For example, if you want to select Filter in the list of
Contacts menu options, you can press 4 on the keypad because the Filter option is fourth in the list.
Chapter 2 The Basics 13
Using the Quick List
The Quick List displays a list of commands, such as locking your phone, locking the phone’s keypad,
and turning off the radio, as well as the list of available profile types.
To access the Quick List
Press the Power button.
Entering text and numbers on your phone
You can enter text and numbers on your phone using the keypad. Your phone supports three input
modes for entering text and numbers: Multipress, T9, and Numeric. The Multipress and T9 modes are
used for entering text, and the Numeric mode is used for entering numbers. When you select a field that
requires text or numeric entry, the phone will automatically default to the appropriate input mode. The
status indicator on the title bar shows the input mode you are currently using.
To switch input modes
Press and hold the Asterisk (*) key until the status indicator for the input mode you want is
displayed in the title bar.
The following table shows the complete list of input mode status indicators.
Indicator Mode
Multipress text input mode, lowercase
Multipress text input mode, uppercase
Multipress text input mode, caps lock
T9 text input mode, lowercase
T9 text input mode, uppercase
T9 text input mode, caps lock
Numeric input mode
Entering text in Multipress mode
When you are in Multipress mode, you can enter a letter by pressing the number key on which the letter
appears. To enter the first letter on the number key, press the key once, to enter the second letter, press
the key twice, and so on. The letter entered most recently is underlined until you have completed the
keypresses for the letter and moved on to the next letter.
For example:
To enter the letter “s,” press 7777.
To enter the word “hat,” press 44, 2, 8.
When you enter letters that are on the same number key, you must pause after entering the first letter
and wait until the underline disappears before entering the next letter so your phone can process the first
letter. This pause is called the Multipress time out, and you can adjust the length of the pause between
keypresses.
For example:
To enter the word “cat,” press 222, pause, press 2, and then press 8.
To change the Multipress time out
1. On the Home screen, press the Programs soft key, select Settings, and then select Accessibility.
14 Windows® Powered Smartphone 2002 User’s Guide
2. Under Multipress time out, select the time interval you want for the pause between keypresses,
and press the Done soft key.
To enter punctuation in Multipress mode
Press 1 repetitively to cycle through common punctuation.
Entering text in T9 mode
When you are in T9 mode, just press the number keys that contain the letters you want to form a word.
T9 will then analyze your keypresses and attempt to complete the word.
For example:
To enter the word “shoe”, press 7, 4, 6, 3.
To enter text using T9 mode
1. Press and hold the Asterisk (*) key until the T9 indicator appears on the title bar.
2. Enter the numerical sequence that represents the word you want to form.
3. Press the Pound (#) key to accept the word and enter a space after it, or press 0 to scroll through
the available words.
4. If you do not see the correct word, erase the word, and then press and hold the Asterisk (*) key to
switch to Multipress mode, and manually enter the word.
Having trouble entering a word in T9 mode?
T9 cannot always find the word you want in the T9 dictionary; in these cases, switch to Multipress
mode. After you have entered the word in Multipress mode, the word will be added to the T9
dictionary.
To enter punctuation in T9 mode
Press 1, then 0 to cycle through common punctuation.
Entering numbers in Numeric mode
When you are in Numeric mode, just press the number(s) you want to enter on the keypad. If a field
permits a numerical entry only, such as the Work phone field in Contacts, the input mode will
automatically default to Numeric mode.
Miscellaneous input tasks
To enter a space
In Multipress or T9 mode, press the Pound (#) key on the keypad.
To start a new line
Press the Action button.
To change between uppercase and lowercase in text mode
Press the Asterisk (*) key to change between uppercase and lowercase.
Tip: When you are in text mode, the first letter of a sentence is automatically capitalized.
To lock caps
Press the Asterisk (*) key twice. Press the Asterisk (*) key again to return to lowercase.
Chapter 2 The Basics 15
To enter a symbol
Press and hold the Pound (#) key, select the symbol you want, and then press the Done soft key.
To enter a number, an asterisk (*), or a pound sign (#)
Switch to Numeric mode, and press the corresponding key on the keypad.
To delete characters
Press the Back button to backspace over a single character.
Press and hold the Back button to backspace and delete an entire text field.
To enter the plus (+) sign for international calls
Press and hold 0.
Securing your phone
You can customize the level of security you want to have on your phone by locking the keypad, the
entire phone, or the SIM card.
Locking the keypad
The keypad lock turns off the keypad functionality. This is a helpful feature if, for example, your phone
is turned on and in your pocket, and you want to prevent accidental keypresses from dialing a number
etc.
To lock your keypad
On the Home screen, press and hold the End button. The left soft key will display Unlock,
indicating that your phone is locked.
To unlock your keypad
On the Home screen, press the Unlock soft key, and press the Pound (#) key.
Locking your phone
Locking your phone prevents access to personal data. When you enable this feature, your phone will
automatically lock after a specified time of inactivity. A screen will be displayed requiring your phone
lock password before access is granted.
Note: You can still receive calls and make emergency calls when the phone is locked.
To lock your phone
1. Press the Power button to display the Quick List, select Device lock, and then press the OK soft
key.
2. Under Lock phone after, select the amount of time your phone is inactive before the phone
automatically locks.
3. Under Password, enter the password you want to use to access your phone when it is locked.
4. Under Confirm password, enter the password again, and press the Done soft key.
Note: After you have selected the time delay and created a password, you can then quickly lock your
phone from the Quick List, without having to view these settings.
16 Windows® Powered Smartphone 2002 User’s Guide
To unlock your phone
Press the Unlock soft key, enter your password, and then press the Unlock soft key again.
To turn off phone lock
On the Home screen, press the Programs soft key, select Settings, select More, select Security,
select Disable Phone Lock, and then press the Done soft key.
Locking the Subscriber Identity Module (SIM) card
Locking your SIM card prevents you from using the phone, but you can still turn it on and make
emergency calls. When you turn your phone on, you will be prompted for your PIN1 password, which
you must enter correctly before you can use your phone.
To lock the SIM card
1. On the Home screen, press the Programs soft key, select Settings, select More, select Security,
select Enable SIM Lock, and then press the Action button.
2. Enter your PIN1 password, and press the Done soft key.
To unlock the SIM card
1.On the Home screen, press Programs, select Settings, select More, select Security, select
Disable SIM Lock, and then press the Action button.
2.Enter your PIN1 password, and press the Done soft key.
Chapter 3 Phone Calls
This chapter explains how to make and receive phone calls, view Call History, and create shortcuts to
help you manage calls more efficiently.
Making a call
There are several ways to make a call. The easiest way is to simply dial a phone number from the Home
screen.
To make a call
On the Home screen, press the numbers on the keypad to enter the phone number, and then press
the Talk button to make the call.
Tip: As you enter a phone number, your phone searches Contacts, Call History, and Speed Dial lists,
and your Subscriber Identity Module (SIM) card to find a matching number. When you see the name of
the person you want to call listed, select it, and press the Talk button.
Figure 4 Call Progress screen for making a call
Making a call from Contacts
To call someone from your Contacts list, just select the person’s name, and press the Talk button.
If you have more than one phone number for a contact, such as a Work phone number, a Home phone
number, and a Fax number, the Work phone number is set as the default number. Pressing the Talk
button will always dial the default number, but you can change the default number at any time.
To make a call by contact name
On the Home screen, press the Programs soft key, select Contacts, and then press the Action button.
Select the contact name to call, and press the Talk button.
Tip: If you have a long list of contacts and you don’t see the contact you want on the screen, you can
enter the first few letters of the contact’s name, and the phone will search through the entire Contacts
list and display the name.
18 Windows® Powered Smartphone 2002 User’s Guide
To change the default number for a contact
1. On the Home screen, press the Programs soft key, select Contacts, and then press the Action
button.
2. Select the contact, and press Left or Right to change the default number.
3. For example: If you change “w” to “m,” the default number changes from Work phone (w) to
Mobile phone (m).
Note: For more information about contact list abbreviations, see Chapter 6, “Contacts, Calendar, and
Tasks.”
To make a call from an open contact
1. On the Home screen, press the Programs soft key, select Contacts, and then press the Action
button.
2. Select the contact to call, and press the Action button.
3. Select the number you want to call, and press the Talk button.
Making a call using a recently-dialed number
You can display a list of phone numbers you have recently dialed and choose a name or number from
the list to call the person again.
To make a call using a recently-dialed phone number
1. On the Home screen, press the Talk button to display a list of recently-dialed phone numbers.
2. Select the number or entry for the person to call, and press the Talk button again.
Making a call from the Call History list
The Call History list displays the last 25 calls you made, received, and missed. Choose a name or
number to call someone from the list.
To make a call from the Call History list
1. On the Home screen, press the Programs soft key, select Call History, and then press the Action
button.
2. Select the number or entry for the person to call, and press the Talk button.
Making a call from a hyperlink
When you see an underlined phone number presented as a hyperlink in an e-mail message, just select
the hyperlink phone number, and press the Action button to make the call.
Making emergency calls
Calls to emergency service numbers can be made under any circumstances, even if you have locked the
SIM card and/or your phone.
To place an emergency call
Dial the emergency number appropriate for your location, and press the Talk button.
Chapter 3 Phone Calls 19
Having problems making a call?
Check to make sure that your phone contains a valid SIM card and that the phone is turned on,
unlocked, and in the service area of the selected service provider’s network.
Receiving a call
You can answer a call by pressing the Talk button or the Accept soft key. If don’t want to take the call,
press the Reject soft key.
To answer an incoming call
Press the Talk button or the Accept soft key.
To reject an incoming call
Press the End button or the Reject soft key.
When you receive a call, the name and number of the caller are displayed on the screen. If the name of
the caller is not in your Contacts list, only the caller’s phone number will be displayed.
Figure 5 Call Progress screen for receiving a call
To answer a second call using Call Waiting
If you are already talking on the phone when you receive a call, press the Accept soft key or the
Talk button to place the first call on hold, and answer the second call.
If you want to end the first call before answering the incoming call, press the End button, and then
press the Accept soft key or the Talk button to accept the incoming call.
Note: Call Waiting is available only if you have subscribed to this service. Check with your service
provider.
To reject a Call Waiting call
If you are already talking on the phone when you receive a call and you don’t want to answer it,
press the Reject soft key. This will keep your current call in progress, but will reject the Call
Waiting call.
In-call options
While a call is in progress, you can press the Menu soft key to access menu options for common tasks.
The following table shows the menu options available when a call is in progress. Some of these options
are only available when multiple calls are in progress or during a conference call.
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