Getting Started .............................................................................................................................................. 1
Important Information ............................................................................................................................ 2
Radio Frequency Exposure Operating Instructions ...................................................................... 2
Important Note on Recoverable Data ........................................................................................... 2
Making Connections .................................................................................................................................... 81
Phone Calls and Voicemail ................................................................................................................. 82
Place and Answer Calls .............................................................................................................. 82
Call Using the Phone Dialer ................................................................................................ 82
Share Media Using HTC Connect .................................................................................... 151
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform .................... 152
Stream Music to Blackfire Compliant Speakers ............................................................... 153
Apps and Entertainment ............................................................................................................................ 156
Camera and Video ............................................................................................................................ 157
Camera Overview ..................................................................................................................... 157
Open the Camera and Adjust the Settings ............................................................................... 158
Choose a Capture Mode ................................................................................................... 158
System Updates ........................................................................................................................ 239
About Phone ............................................................................................................................. 240
Getting Help .............................................................................................................................................. 241
For Assistance .................................................................................................................................. 242
Manage Your Account ...................................................................................................... 245
Sprint Support Services .................................................................................................... 246
Copyright Information ................................................................................................................ 246
Index .......................................................................................................................................................... 248
TOC xii
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
Important Information
The following topics provide important information that should be read prior to using your HTC Bolt™.
Radio Frequency Exposure Operating
Instructions
This device was tested for compliance with the applicable FCC and Industry Canada specific absorption
rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that
RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that
maintains a minimum separation distance of 1.0 cm between your body and the device, with either the
front or back of the device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure compliance
with applicable SAR limits and their use should be avoided.
Important Note on Recoverable Data
Files and other data that have been deleted, cleared, removed, or erased from your device may still be
recoverable by third-party data recovery software. Even a factory reset may not permanently erase all
data from your phone, including personal information.
Important Information 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your
phone’s touchscreen if you are a new user.
Launch the Guide
A mobile user guide is available online and is easily accessible from the Apps screen.
■ Tap > > HTC Mobile Guide.
Using the Phone Guide
The mobile user guide contains all information found here. In addition, there is a search box where you
can quickly look for information. Just enter what you want to look for and related topics will appear.
Introduction 3
Check Basic Operations
To help you learn how to use your phone faster, check the following sections.
● Set Up Your Phone
● Basic Operations
● Your Phone's Home Screen
Screen Use for First-Time Users
These topics will get you up and running with using the phone’s touchscreen.
● Use the Touchscreen
● Onscreen Navigation Keys
Introduction 4
Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front Panel
Set Up Your Phone 5
Proximity sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns
off the screen to prevent accidental key taps.
Note: If you want to use a case or screen protector, don’t cover and
block the proximity sensor. Purchase a case or screen protector
designed for HTC Bolt.
LED
Displays a phone notification, charging status, or alert.
Volume button
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Power/Lock button
Press quickly to turn off and lock the phone screen. Press and hold to
turn the phone on or off or switch to airplane mode.
Recent apps
Tap to display your most recently used apps.
Home/Fingerprint scanner
Tap to display the main home screen.
This is also the fingerprint scanner that allows you to quickly wake up
and unlock your phone with your fingerprint. You can register up to 5
fingerprints. See Fingerprint Scanner.
Back
Tap to return to the previous screen.
Nano SIM card tray and eject
hole
Holds the preinstalled Sprint 4G LTE™ nano SIM card. See SIM Card.
microSD card tray and eject
hole
Allows installation of a microSD card for additional storage. The
microSD card is sold separately. See SD Card.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.
Front camera
Takes selfie pictures and videos with greater detail and clarity.
Set Up Your Phone 6
Part
Description
Dual flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Rear camera
Captures quality photos and videos.
Speaker
Lets you hear the different ringtones and sounds. This speaker also
lets you hear the caller’s voice and automated prompts.
USB Type-C™ charger/
Accessory jack
Allows you to connect the phone with the AC power adapter using the
USB cable or with the provided HTC BoomSound® Adaptive Audio
earphones. (Items included in the phone package).
Note: The HTC BoomSound Adaptive Audio earphones provided in
the box can only be used with HTC Bolt and other compatible HTC
phones supporting HTC BoomSound Adaptive Audio.
Microphone
Captures your voice during phone and conference calls.
Back Panel
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Important:
Use only the adapter and the USB cable that came with your phone to charge the battery. When the
battery power is too low, make sure to use the power adapter to charge, not the USB cable connection
with your computer.
Notes:
● If the battery has been discharged for several days, you may need to charge HTC Bolt for several
minutes before powering it on.
● The battery is built-in and non-removable. Do not attempt to remove the battery.
● As a safety precaution, the battery may stop charging to avoid overheating.
● When you’re using the Internet and charging the battery, your phone may become warmer. This
is normal.
● To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Set Up Your Phone 7
Charge Using the AC Adapter
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your
phone.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
5. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the Charger/Accessory jack on the bottom of your
phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, disconnect the USB cable from both the phone and the computer.
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
Set Up Your Phone 8
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the SIM card.
Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing SIM card.
Nano SIM Card
HTC Bolt uses a nano SIM card. The nano SIM card is preinstalled on HTC Bolt. If you need to
remove or replace the card, refer to the following instructions.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano
SIM card may cause the card to not fit properly or damage the card slot.
Slots with Card Trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press
on the trays to avoid damaging the eject mechanism inside the slots.
Set Up Your Phone 9
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC Bolt and
doesn't block the trays.
Insert SIM Card
The nano SIM card is preinstalled on HTC Bolt. If you need to remove or replace the card, refer to the
following instructions.
Remember to power off your phone before inserting a SIM card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole next to the nano
SIM card tray slot (lower slot).
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
Set Up Your Phone 10
4. Place the nano SIM card—contacts facing down—into the tray.
5. To reinsert the nano SIM card tray, center it first in the slot, and then slide it all the way in.
6. Press on the cover attached to the tray and make sure that the cover doesn't protrude from the
side.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 2 TB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on the SD card can become lost or changed accidentally as a result of
damage. It is recommended that you keep a separate copy of important data. Sprint is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off the phone while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Set Up Your Phone 11
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole next to the microSD
card tray slot (upper slot).
3. Pull the microSD card tray out, and place the SD card—contacts facing down—into the tray.
4. To reinsert the microSD card tray, center it first in the slot, and then slide it all the way in.
5. Press on the cover attached to the tray and make sure that the cover doesn't protrude from the
side.
Set Up Your Phone 12
6. Turn on the phone.
If it's the first time you inserted the SD card, you'll be prompted to set it up.
Unmount the SD Card
When you need to remove the SD card while the phone is on, unmount the SD card first to prevent
corrupting or damaging the files in the SD card.
1. Tap > > Settings.
2. Tap Storage.
3. If the SD card appears under Removable storage, tap next to the card name, and then tap
Eject.
– or –
If your SD card appears under Internal storage, tap the card name, and then tap > Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you
will not be able to open these apps after unmounting the card.
Format SD Card
When you want to change the storage setting of the SD card from removable storage to internal storage,
you will be prompted to format it first.
Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of
important data, please check the contents before you erase the card.
Important: Formatting or erasing the SD card may not permanently erase all data from the card, including
personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
Set Up Your Phone 13
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can
choose to move photos, files, and apps to the SD card.
If your SD card appears under Internal storage, tap the SD card name, and then tap >
Format as portable > Format. After format is completed, tap Done.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Hold the phone face up.
2. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card
tray slot until the tray ejects.
3. Gently pull the SD card out of the slot.
4. Replace the SD card and tray.
5. Press the tray cover firmly to make sure that there are no gaps or that the tray is not protruding.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Set Up Your Phone 14
Turn Your Phone On
■ Press and hold the Power/Lock button on the right panel of the phone.
Your phone will power on. Depending on the settings, you may see the lock screen.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone,
it will search for Sprint service, and begin the setup application.
■ If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock button to open the Phone options menu.
Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and
not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to
turn the phone off. See Lock and Unlock Your Screen for details.
Set Up Your Phone 15
2. Tap Power off to turn the phone off.
Your phone will power off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory.
Make sure to save your work before restarting the phone.
1. Press and hold the Power/Lock button for about two seconds.
2. On the Phone options menu, tap Restart.
3. In the Restart phone confirmation box, tap Restart.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock and Volume
down buttons for at least 12 seconds to restart the phone.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch
setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Accessibility Settings.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Set Up Your Phone 16
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll
through documents, and more.
Drag
To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not
release your finger until you have reached the target position.
Set Up Your Phone 17
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Touch and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold
the widget or icon with one finger, and flick the screen to the new location with another finger.
Set Up Your Phone 18
Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Slide two fingers together to zoom out of the picture or text.
Set Up Your Phone 19
Two-finger Swipe
Swipe down from the status bar with two fingers to open Quick Settings.
Three-finger Gesture
● Swipe up using three fingers to share content such as photos, videos, and music from your
phone. You can also share streaming media from apps such as YouTube™.
● Swipe down to disconnect from the device.
Notes:
● Media gesture is turned on in Settings by default, which makes the three-finger gesture work only
when sharing content or using HTC apps.
Set Up Your Phone 20
● The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see
Navigate Your Phone with TalkBack.
Three-finger Tap
Tap the screen with three fingers to activate a command on an app that supports this gesture.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
Set Up Your Phone 21
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing the Power/Lock
button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: If you are visually impaired or hard of hearing, touch and hold the screen with two fingers to enable
TalkBack. Tap Accessibility settings to change accessibility options.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Set Up Your Phone 22
Terms of use – Read any applicable End User License Agreements or Terms of use for
using your phone, and tap Next to continue.
Set up Internet access – Select Mobile data or select a Wi-Fi® network to connect to. For
secured Wi-Fi networks, you will need to enter a password. See Turn Wi-Fi On and Connect
to a Wireless Network.
Hands Free Activation – See Activate Your Phone.
Add your account – Enter your Google Account and password. If you don’t have a Google
Account, tap Or create a new account. See Add a Gmail Account for details. You can also
read Google's backup and location services.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play™ Store or chat in Google Hangouts™, you must link your phone to a Google
Account.
Google services – Read information about Google's location services and ways to improve
your Android experience.
Which device? – If you have backed up your old phone’s data to your Google Account, you
can easily restore that backup on your new phone using Android Backup Service.
•If you want to restore a previous device backup with all your apps, tap the device from
the list and tap Restore. If you want to restore a previous device backup with certain
apps, tap next to Restore all apps, select which apps you want restored, and then
tap Restore.
•If you don’t want to restore any backup, scroll down the screen and tap Don't restore.
Protect your phone – Register a fingerprint to help secure your phone. Tap Skip for now to
do this later in Settings > Fingerprint scanner. See Fingerprint Scanner for details.
3. Tap Finish.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features
under Settings.
Transfer Content to Your New Phone
You can easily transfer content, contacts, messages, calendar events, music, photos, videos, and more
from other phones or your computer to your new phone using the HTC Transfer Tool, Bluetooth®, or direct
USB connection.
Transfer Content from an Android Phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your
new HTC phone.
Set Up Your Phone 23
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include
contacts, messages, calendar events, music, photos, videos, and some settings. More types of data such
as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that
have HTC Sense 5.5 or higher.
Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. Tap > > Settings > Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from
Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on your new
phone before you continue.
Note: If the PIN code doesn’t appear, tap Retry on your old phone. If it still won’t appear, this may mean
that your old phone is unable to connect to HTC Bolt. When this happens, try another transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then tap
Yes.
8. Wait for the transfer to finish.
9. Tap Done on both phones.
Set Up Your Phone 24
Transfer Content from an iPhone
If you have an iPhone®, there are easy ways to transfer your contacts, messages, and other content to
your HTC Bolt.
● Back up and restore iPhone content through iCloud®. For details, see Transfer iPhone Content
Through iCloud.
● Back up iPhone content using iTunes® on your computer, and then use HTC Sync Manager to
transfer the content to HTC Bolt. For details, see HTC Sync Manager.
Transfer iPhone Content Through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer the content
to HTC Bolt. You can transfer the following types of content from iCloud: contacts, bookmarks, text
messages, messages from iMessage®, calendar events, and photos.
1. Tap > > Settings > Get content from another phone.
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage, and
then tap Sign in.
4. Choose the iPhone backup that you want to transfer to HTC Bolt, and then tap Next.
5. Choose the types of content you want to transfer, and then tap Import.
6. Wait for the transfer to finish, and then tap Done.
Note: Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
Transfer Content Between Your Phone and Computer
There are two ways you can transfer content to or from your computer.
●Connect your phone to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them.
●Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off your phone to your computer. You can also sync
playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos)
to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync
Manager.
● Use cloud storage services to put your media in one place so you can manage them anywhere—
on your computer, HTC Bolt, and other mobile devices.
Set Up Your Phone 25
Ways of Transferring Contacts and Other Content into Your
Phone
There are different ways you can individually add contacts and other content to your new HTC phone.
●Sync with your computer. Use HTC Sync Manager to sync contacts, documents, playlists, and
more between your phone and a computer running a Windows® or Mac OS X® operating system.
You can also use it to transfer iTunes backup that contains contacts, messages, and other
content from an iPhone to your computer, and then to your HTC phone. For details, see HTC
Sync Manager.
●Google Account. Google contacts are imported to your phone after you sign in to your Google
Account. You can also create more Google contacts right from your phone.
●Social network accounts. Log in to your favorite social networks to sync contact information
from them.
●Microsoft® Exchange ActiveSync®. Your phone syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
● Outlook.com account. Sync personal contacts from your Microsoft Outlook.com account.
● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them
on your online accounts.
Water and Dust Resistant
HTC Bolt is water and dust resistant and has an IP57 rating as defined in the International Standard IEC
60529. With the nano SIM and microSD slot cover closed tightly, this phone is water resistant if it is briefly
submerged by accident in fresh water less than 1 meter (3.28 feet) deep and no longer than 30 minutes
at room temperature.
HTC Bolt must not be exposed to non-fresh water, high water pressure, strong or fast-moving water, or
sand since these may cause overheating, electric shock, or damage to the phone. Do not attempt to
charge or otherwise use the USB port when HTC Bolt is wet. Normal wear and tear may decrease the
water and dust resistance over time.
Warranty will be void if the phone is not used in accordance with the instructions and precautions
addressed in this user guide, including, but not limited to, using the phone in environments or situations
that exceed the limitations of the IP57 rating. For usage precautions and tips on care and maintenance,
see Care and Maintenance Tips and Cleaning and Drying. Also make sure to read the Important
Information Booklet that comes with the phone.
Care and Maintenance Tips
Follow these tips and precautions to help maintain water and dust resistance for your phone.
● Never attempt to insert or remove the nano SIM and microSD cards with gloves, wet hands, or
when the phone is wet.
Set Up Your Phone 26
Before closing the card slot covers, wipe off every drop of water or dirt with a clean, dry cloth.
Also make sure that no hairs, fibers, or small particles are caught between the covers and the
slot openings to prevent water from seeping through the gaps and entering the phone.
Parts that maintain water resistance such as the card slot cover may degrade over time. If
these parts degrade or get damaged, the phone will no longer be water resistant. If this
happens, contact your retail store or mobile operator. You may be charged for parts
replacement.
● Do not intentionally submerge HTC Bolt. If the phone accidentally gets immersed in water, do not
press the Power/Lock and Volume button and do not operate the phone.
● Do not expose the phone to fast or strong-moving water such as shower spray, running taps or
faucets, waterfalls, or ocean waves.
● Do not expose the phone to or let the USB port come in contact with the following:
Water containing soap, detergent, or shower gel
Sea water, swimming pools, spas, hot water, and hot springs
Any liquid besides tap water such as alcohol, juices, and condiments
Sand
● If the phone is exposed to fresh water, make sure to dry it thoroughly. To avoid damaging the
phone, do not charge when contaminants are present or the USB port is not completely dry. In
these circumstances, do not connect any external device.
● Never use a hair dryer to dry wet parts of the phone.
● The power adapter and accessories are not water resistant. Never use them in wet areas such as
in the bathroom or kitchen since contact with water may cause malfunction, electric shock, or
other hazards.
● Avoid leaving the phone in humid places such as the bathroom or kitchen for too long since it is
not moisture-proof.
Cleaning and Drying
If HTC Bolt has had contact with salt water, liquid chemicals, dust, or other contaminants, immediately
rinse the phone. When the phone is wet, make sure to dry it thoroughly.
To avoid damaging HTC Bolt, don't charge the phone when contaminants are present or the USB port is
not completely dry. In these circumstances, do not connect any external device.
Set Up Your Phone 27
The sound volume of the earpiece, speakers, and microphone may be less audible if these parts are not
dried well.
Rinsing
● Before rinsing, make sure the nano SIM and microSD slot covers are closed tightly. See SIM
Card and SD Card for details.
● Rinse the phone using fresh water. Rinse by hand only. Don't use a brush or sponge.
● While rinsing, do not press on the card slot covers to avoid having gaps around the covers which
may allow water to seep through the gaps.
Drying
● Gently wipe off the water from the phone with a clean, dry cloth. Don't use cotton swabs to wipe
the earpiece, speakers, microphone, and connection port.
● The display may not respond accurately to touch gestures when it's wet. For the touch screen
and lenses, wipe with a soft dry cloth such as a microfiber cloth that will not scratch the surface.
● Leave the phone at room temperature for 3 hours or so to let it dry completely. If buttons and any
connection port such as the USB port are still wet, make sure to let them dry completely before
you use the phone.
● If condensation forms inside the display such as when there's a drastic change in temperature,
place the phone at room temperature until condensation disappears.
Set Up Your Phone 28
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen, tap to display the home screen.
Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more
so they’re just a tap away. And if you need more room for your stuff, you can add more
widget panels. For details, see Customize the Home Screen.
Swipe right for HTC BlinkFeed® to show posts from your social networks, headlines from your
favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home
Screen.
You can change the apps on the launch bar at the bottom of the Home screen. See Work
with Stickers, Widgets and App Shortcuts.
You can add an onscreen navigation key. See Onscreen Navigation Keys for details.
2. Tap to see all apps installed on your phone.
Basic Operations 29
Key
Description
Back
Go to the previous screen.
Home
Go to the Home screen. Touch and hold to launch Now on Tap. See Now on Tap
for details.
Recent apps
Show the thumbnails of the most recently used apps and Google Chrome tabs.
Tip: While you’re in another screen or app, tap to return to the last Home screen you visited.
Onscreen Navigation Keys
Your phone has onscreen navigation keys at the bottom of the screen which rotate when you change the
orientation. The onscreen navigation keys do not show up when the screen is off, when you’re on the
Camera viewfinder screen, or when you chose to hide it.
Standard Navigation Keys
Phone Settings Menu
You can customize your phone's settings and options through the Settings menu.
1. Open Settings from the Apps screen or notification panel.
Swipe down from the status bar, and then tap .
Tap > > Settings.
2. Here are some of the basic settings you can change:
Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to
configure its settings.
Tap Sound & notification to set a ringtone, choose a sound profile, and configure incoming
call sound settings.
Tap Personalize to change the wallpaper, add widgets and shortcuts to the widget panel,
and more.
Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
Tap Security to help secure your phone, for example with a screen lock.
For more information, see Basic Settings.
Basic Operations 30
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Swipe down from the top of the screen to open the notification panel.
Right below the Settings button, you'll see the first six Quick Settings tiles.
2. To see all of the Quick Settings tiles:
With two fingers, swipe down from the status bar.
– or –
Swipe down twice from the status bar.
3. Tap a tile to turn a setting on or off, display the status of a setting, or adjust it.
Basic Operations 31
Customize Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap and do one of the following:
Touch and hold a tile, and then drag it to your desired position.
Touch and hold a tile, and then drag it down under the Drag to add tiles section to hide it from
the Quick Settings panel.
Under the Drag to add tiles section, drag a tile up to show it in the Quick Settings panel.
3. Tap .
Note: There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You
may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.
Capture Screenshots
Capture the phone screen to show off your high game score, write a blog post about your phone’s
features, or post a status update about a song you’re playing.
1. Press and hold the Power/Lock button and the Volume down button at the same time.
2. When you see the icon in the status bar, open the notification panel.
3. Slide two fingers apart on the Screenshot captured notification.
4. Tap Share.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Basic Operations 32
App
Function/Service
1Weather
Check out the latest in weather news and forecast.
Amazon
Shop the Internet using the Amazon app.
Amazon Assistant
Works with the browser to show the best results, deals, and offers from
Amazon.
Amazon Kindle
Shop and read books right on your phone.
Amazon Music
Shop and listen to music using this app.
Amazon Video
Watch movies and videos with your Amazon account.
App Spotlight
Gain access to hundreds of top paid apps using a single subscription.
Boost+
Optimize your phone's performance, maximize your storage capacity, and
add a level of privacy to some of your apps.
Calculator
Perform basic and advanced mathematical operations. See Calculator.
Calendar
View, create and send events. See Calendar.
Caller ID
See who's calling before you answer calls with the Caller ID app.
Turn Screen Rotation On or Off
1. Swipe down from the status bar with two fingers to open the Quick Settings panel.
2. Tap Auto rotate to turn the option on or off.
Note: You can also set the rotation option from the main settings menu. From home, tap >
Settings > Display, gestures & buttons, and then select or clear the Auto rotate screen option.
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Apps List
The Apps screen includes any apps you download and install on your phone. The following table outlines
the primary apps that have been preinstalled on your phone.
Basic Operations 33
Camera
Take photos and capture videos. See Camera and Video.
Chrome
Browse the Internet. See Chrome Browser.
Clock
Check the time, set an alarm, or use the World Clock, Stopwatch and Timer.
See Clock.
Docs
Create, edit, and share documents.
Downloads
View all your downloaded files here.
Drive
Manage your Google Drive online storage. See Google Drive.
Facebook
Check what’s new with your social network. See Facebook.
Flashlight
Use your phone's dual flash as a handy flashlight.
Gmail
Create, send, and receive emails. See Gmail.
Google
Open Google Search or Google Now. See Perform Searches on the Web and
Your Phone and Get Instant Information with Google Now.
Hangouts
Send SMS, MMS, or start a video chat. See Hangouts.
Help
Find useful content on how to use your phone, view troubleshooting
information, and more. See HTC Help.
HTC Mobile Guide
View your phone’s online user guide.
Instagram
Edit and share your favorite photos with this photo-sharing app.
Lookout
Help protect your phone from viruses and other threats.
Maps
View maps and get detailed turn-by-turn navigation to your destination. See
Google Maps.
Messenger
Chat with your Facebook buddies with this app.
Messenger
Create and send text and multimedia messages. See Text and Multimedia
Messaging.
Basic Operations 34
News Republic
Find out the latest headlines in news, entertainment, sports, and more.
People
Add, manage, and get in touch with people that matter to you most. See
Contacts.
Phone
Call friends, check out your call history, manage your contacts list, and more.
See Phone Calls and Voicemail.
Photos
View and edit photos and videos you’ve captured using the phone's camera
or those you've stored online.
Play Movies & TV
Search, buy, and watch movies and shows on your phone.
Play Music
Search, buy, and listen to music on your phone.
Play Store
Search, buy, and install apps to your phone. See Google Play Store.
Prime Photos
Sign in to your Amazon Cloud Drive account and start storing photos and
videos to the cloud.
Record
Track your activities, sleep, and workouts by connecting your fitness device to
your phone.
Settings
Change your phone settings. See Basic Settings.
Sprint Family
Locator
Locate your family member’s whereabouts with this essential app.
Sprint Fun &
Games
Search, download, and play game apps on your phone.
Sprint Music Plus
Search, download, and listen to music tracks on your phone. See Sprint
Music Plus.
Sprint TV &
Movies
Search, download, and watch movies and shows on your phone.
Sprint Zone
Manage your Sprint account from your phone. See Sprint Zone.
Themes
Personalize your phone with themes. See Themes.
Voice Recorder
Record and share your voice or create a voice memo. See Voice Recorder.
Basic Operations 35
Voice Search
Search the Web using your voice. See Search the Web with Your Voice.
Voicemail
Check and read your voicemail messages. See Voicemail.
Weather
Check the weather in your location and in other cities around the world. See
Weather.
Wi-Fi Calling
Make and receive calls over Wi-Fi. See Wi-Fi Calling.
YouTube
Watch or upload videos online. See YouTube.
Note: Available apps are subject to change without prior notice.
Launch an App
There are several options for opening an app from the Home screen.
● Tap an app on the launch bar at the bottom of the Home screen.
● Tap to go to the Apps screen, and then tap the app you want to use.
● On the Apps screen, tap , then enter the name of the app you’re looking for.
Open an App or Folder from the Lock Screen
■ On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app
or folder.
If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens
the app or folder.
Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change
the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar.
Switch Between Recently Opened Apps
When you’re multitasking and using different apps on your phone or opened multiple Web pages from the
Web browser, you can easily switch between the apps or Web pages you’ve recently opened.
■ Tap to see recently-opened apps.
To switch back to an app, just tap it.
To remove an app from the list, drag it left or right.
To clear the recent apps list, tap Clear all.
Basic Operations 36
Refresh Content of an App
In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple
finger gesture.
1. While viewing content such as weather or Google Now, scroll to the top of the screen.
2. Pull down the screen with your finger, and then release to refresh.
Arrange Apps on the Apps Screen
Personalize the Apps screen to your liking. You can rearrange the apps and change the layout.
1. Tap > .
2. Tap and then choose how to arrange apps, such as alphabetically. If you want to group apps
into folders or rearrange them, select Custom.
Move Apps and Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app or folder, and then do one of the following:
Drag the app to another position on the same page. Wait until you see the occupying icon
move away before releasing your finger.
Drag the app to the or arrow to move it to another page.
5. When you’re done moving apps and folders, tap .
Group Apps into Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app, and then drag it over to another app to automatically create a folder.
5. To add more apps, drag each app over to the folder.
6. To name the folder, open the folder, tap its title bar, and then enter a folder name.
Basic Operations 37
7. When you’re done grouping apps and folders, tap .
Remove Apps from a Folder
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Tap the folder to open it.
5. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying
icon move away before releasing your finger.
6. When you’re done removing apps, tap .
Hide or Show Apps on the Apps Screen
1. Tap > .
2. Tap > Show/Hide apps.
3. Select the apps you want to hide, or clear their check boxes to unhide them.
4. Tap Done.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. Tap > > Settings.
2. Tap About > Phone identity.
You will see the number listed under Phone number.
Silent Mode
Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent
mode.
To set to silent mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
Basic Operations 38
3. Select Silent.
Tip: You can also set the phone to silent mode using Quick Settings. See Using Quick Settings for
details.
To restore the sound to normal mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
3. Select Normal.
Your phone’s sound settings are now restored.
Tip: You can also restore the phone sound using Quick Settings. See Using Quick Settings for details.
Airplane Mode
When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including the
call function, data services, Bluetooth, and Wi-Fi. You can still use many of your phone’s features, such
as Camera when you are on an airplane or in any other area where making or receiving calls or data is
prohibited.
When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth
and Wi-Fi is restored.
Notes:
● You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
● If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn USB
tethering on after you disable Airplane mode.
■ To turn Airplane mode on or off:
Press and hold the Power/Lock button, and then tap Airplane mode.
– or –
Swipe down from the status bar to open Quick Settings and then tap .
When enabled, the Airplane mode icon is displayed in the status bar.
Working with Text
Enter, select, edit, and share text from apps that allow text input.
Edit Text
You can select and copy text, and then paste or share it.
Basic Operations 39
Select, Copy, and Paste Text
1. Touch and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to select.
3. After you have selected the text you want to copy, tap Copy or . The selected text is then
copied to the clipboard.
4. In a text entry field (for example while composing an email), touch and hold at the point where
you want to paste the text.
5. Tap or Paste.
Tip: To copy the address of a link on a webpage, touch and hold the link, and then tap Copy link
address.
Share Text
1. After you have selected the text you want to share, tap Share or .
2. Choose where to paste and share the selected text, such as in an email message or social
network status update.
Enter Text by Typing
The onscreen keyboard becomes available when you tap a text field in an app. Enter letters and
numbers, change the keyboard layout or language, and more.
● Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
Basic Operations 40
● Tap to enter an uppercase letter. Tap twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented
letters. Some keys have multiple characters or accents associated with them.
● To delete your text entry one letter at a time, tap . To quickly delete words, touch and hold
.
● Tap to show number and symbol keys. Tap to return to the main keyboard.
● Tap to choose from a wide selection of emojis.
● Tap to check out more features, options, and settings. You can resize the keyboard space,
change the layout and design, download dictionaries, and more.
● Tap to close the onscreen keyboard.
Enter Text with Word Prediction
The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is
enabled by default, and word suggestions are displayed as you type.
To enter a word in predictive mode, do any of the following:
● Tap the space bar to insert the highlighted word in the suggestion list.
● Tap a word from the suggestion list.
Basic Operations 41
To turn word prediction on or off:
■ Touch and hold on the keyboard, and then tap the Prediction switch to turn word prediction
on or off.
Enter Text by Voice
Try speaking the words to enter them in most text fields that let you use the touch input keyboard.
1. Tap an area where you want to enter text.
2. On the onscreen keyboard, touch and hold .
3. When you see the microphone image, speak out the words you want to type.
Tip: To set the voice input language, tap > Languages. You can choose one or more languages.
Available languages depend on the voice input languages supported by Google.
4. If a word doesn’t match what you’ve spoken and it’s underlined, tap the underlined word to delete
it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").
Adjust the Keyboard Settings
You can change the keyboard language and layout based on your preference.
Enabling Smart Keyboard Options
Turn on the keyboard's advanced features to help you type faster, such as contextual prediction, autocorrection, and more.
1. Tap > > Settings.
2. Tap Language & keyboard.
3. Tap Virtual keyboard > TouchPal - HTC Sense Version > Smart input.
4. Select the options to enable.
Change the Keyboard Language
If multiple keyboard languages are available on your phone, you can choose which languages to enable
in the onscreen keyboard.
1. Tap > > Settings.
2. Tap Language & keyboard > Languages > Add a language.
3. Choose the languages you want.
4. To change the keyboard language, do any of the following while entering text:
Basic Operations 42
Swipe the space bar key ( ) left or right.
Tap and then choose the language you want to use.
Change the Keyboard Layout
You can change the keyboard layout depending on your typing preference.
1. While entering text, tap .
2. Under the current keyboard language, tap the keyboard layout you want to use. Depending on
the selected language, you can select Phonepad, Full, or T+.
Typing Faster and More Accurate
The onscreen keyboard of your phone is highly customizable. You can modify its settings and options to
enhance your typing experience. Here are some tips that you could try.
Turn On Contextual Prediction
1. Tap > > Settings.
2. Tap Language & keyboard.
3. Tap Virtual keyboard > TouchPal - HTC Sense Version > Smart input.
4. Select Contextual prediction.
This option enables next word prediction and will also allow the keyboard to learn from the
usual word patterns you type for better word suggestions.
Switch to Landscape Mode
1. With two fingers, swipe down from the status bar and check if Auto rotate is turned on.
2. Open the app you need, and then tap a text field to show the keyboard.
3. Turn your phone sideways to bring up a bigger keyboard.
Basic Operations 43
4. You can then tap > Split.
5. To return to the normal keyboard, tap > Normal.
Resize or Reposition the Keyboard
1. Open the app you need, and then tap a text field to show the keyboard.
2. Tap , and then tap Resize.
3. Drag any of the border arrows to resize your keyboard.
Basic Operations 44
4. To move the keyboard up, drag the center button up.
Show Numeric Keys on the Top Row of the Keyboard
1. Open the app you need, and then tap a text field to show the keyboard.
2. Tap , swipe to the left, and then tap Settings.
3. Tap General settings and select Number Row.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Basic Operations 45
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Notes:
●You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
● Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Add account > Create account.
3. Follow the onscreen prompts to create your free account.
4. Navigate to your Gmail inbox.
Create a Google Account Using Your Phone
1. Tap > > Settings > Accounts & sync.
2. Tap > Google.
3. Tap Or create a new account.
4. Enter your first name and last name, and then tap Next.
5. Enter your desired email address, and then tap Next.
6. When prompted, enter and re-enter a password, and then tap Next.
7. In the Rescue info screen, enter the phone number to use to recover your account password in
case you forgot.
If you’ve entered a phone number, a security code will be sent to that phone and you will be
asked to enter the code in the Verify phone number screen.
8. Tap Accept to agree to the Terms of Service and Privacy Policy.
9. In Your Google Account screen, tap Next.
10. Select your preferences in the Google services screen and then tap Next.
11. Set up your payment information or select No thanks and then tap Continue.
Basic Operations 46
The Accounts & sync screen shows your Google Account.
12. To go to your Gmail inbox, tap > > Gmail.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Tap > > Settings.
2. Tap > Google.
3. Enter your email address and tap Next.
4. Enter your password and tap Next.
You are signed in to your Google Account, and your phone will synchronize the selected items.
5. To go to your Gmail inbox, tap > > Gmail.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play Store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Sign In to Your Google Account for
details.
InstallingApplications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings on your phone. Download and install only apps that you trust.
1. Tap > > Play Store.
Basic Operations 47
2. When you open the Google Play Store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories (Apps & Games or Entertainment), find an item you’re interested
in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap the Google Play search bar, enter the name or type of app you’re
looking for, and then tap Search on the keyboard.
4. When you find the app that you like, tap it and read its description and user reviews.
5. To download or purchase the app, tap Install (for free apps) or the price button (for paid
applications).
6. Tap Accept on the permissions pop-up.
If you selected a paid application, after tapping Accept, you’re asked how you want to pay for
the app. Follow screen instructions to continue.
7. Tap Open.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.
Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates,
after installing, tap > Auto-update.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting
from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. Tap > > Play Store.
2. Tap , and then tap My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Basic Operations 48
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. Tap > > Play Store.
2. Tap > My apps & games.
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Set Automatic Updates
1. Tap > > Play Store.
2. Tap > Settings > Auto-update apps.
3. Tap an auto-update option, such as auto-update apps over Wi-Fi only.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > > Play Store.
2. Tap > My apps & games.
3. On the Installed tab, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play Store app offers an online help option if you have questions or want to know more about
the app.
1. Tap > > Play Store.
2. Tap > Help & feedback.
The Web browser will take you to the Google Play Help Web page, where you will find comprehensive,
categorized information about Google Play.
Basic Operations 49
Google Wallet
You must have a Google Wallet account associated with your Google Account to purchase items from the
Google Play Store app.
To create a Google Wallet account, do one of the following:
■ On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you’re prompted to enter your
billing information to set up a Google Wallet account.
Warning: When you’ve used Google Wallet once to purchase an application from the Google Play Store
app, the phone remembers your password, so you don’t need to enter it the next time. For this reason,
you should secure your phone to prevent others from using it without your permission. (For more
information, see Screen Lock Settings.)
Fingerprint Scanner
You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
● Make sure your finger and the fingerprint scanner are dry and clean.
● Use the entire pad of your finger, including the sides and tip.
● When recording your fingerprint, touch the scanner until it vibrates.
● The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the
scanner to turn on the screen or unlock the phone.
Note: You may not be able to set the fingerprint scanner to unlock the phone, if you’ve signed in to an
Exchange ActiveSync account that requires you to set a different screen lock option (such as password).
Check with your Exchange Server administrator if your Exchange ActiveSync account supports the
fingerprint scanner.
Add a Fingerprint the First Time
It’s quick and easy to add a fingerprint.
1. Tap > > Settings > Fingerprint scanner.
2. Tap Add fingerprint > Next.
If you haven’t already set up a lock screen pattern, PIN, or password, you’ll be asked to set
one up.
3. Tap Start.
Basic Operations 50
4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger or
thumb.
5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the
best results if you hold your finger in the same direction when touching the scanner.
6. After you’ve successfully recorded your fingerprint, tap Done. Otherwise, tap Add another
fingerprint to register another one.
You can now use your fingerprint to wake up and unlock your phone.
Important: You’ll need to input your backup lock screen pattern, PIN, or password if the scanner doesn’t
identify your fingerprint after five attempts. You’ll only have 10 additional attempts before your data is
deleted from your phone.
Add, Remove, or Edit Fingerprints
Follow these steps to manage your fingerprints on your phone.
1. Tap > > Settings > Fingerprint scanner.
2. Enter your pattern, PIN, or password.
Basic Operations 51
3. Do any of the following:
Tap Add fingerprint to add another fingerprint.
Tap a recorded fingerprint to rename or delete it.
Tap Reset fingerprint scanner to delete all recorded fingerprints.
Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up the
screen.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock button. Pressing the Power/Lock button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display, Gestures &
Buttons Settings.
Unlock the Screen
Unlock the screen to access your phone.
1. Do any of the following:
Swipe up to unlock the screen.
Touch and hold the fingerprint sensor.
2. If you’ve set up a screen lock, you’ll be asked to provide your credentials before your phone
unlocks.
Tip: If you’ve set an alarm, you can snooze or dismiss the alarm right from the lock screen. Just drag
or up.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
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Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone’s software using the System updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Note: Updating your phone firmware may not permanently erase all data from your phone, including
personal information.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > > Settings > Accounts & sync.
2. Do any of the following:
Turn on the Auto sync option. When auto sync is on, Gmail email, Calendar, and Contacts
automatically synchronize whenever a change is made.
Tap Google, select the Google Account you want to back up, and then select the items you
want to synchronize. Tap > Sync now to sync your Google Account information.
To back up your Google applications:
Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed after the
update is applied. After the update, make sure that you add your Google Account on the phone.
1. Tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone
prior to starting the update process.
■ See Storage Settings for details.
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Update the Operating System
This option allows you to update the phone’s operating system (OS) via an over-the-air connection.
1. Tap > > Settings > System updates.
2. Tap HTC software update > Check now.
Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you
tap Check now.
3. Follow onscreen instructions to download and install any available updates.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Confirm Your Current Phone Firmware
■ Tap > > Settings > About > Software version. The software version is displayed.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. Tap > > Settings > System updates.
2. Tap Update profile and follow onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to automatically download and update the PRL (preferred roaming list).
1. Tap > > Settings > System updates.
2. Tap Update PRL and follow onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Item
Description
Notifications Area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, application updates, and more.
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Your Phone's Home Screen 55
Status Area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Status Bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Widgets
Widgets are self-contained onscreen apps that reside on your phone’s home
screen.
Launch Bar
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
All Apps Key, which remains static.
All Apps Key
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Icon
Notification
Mobile Hotspot is on
New text or MMS message
New voicemail
New Gmail message
Screen captured
Tip: Tap Home to return to the main home screen from any other screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notifications window or access the quick settings menu,
tap the status bar and drag it down.
Status Bar Layout
Main Notification Icons
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General notification (for example, sync error)
More notifications available (tap to view)
Missed call
Call in progress
Downloading
Uploading
USB connection
Icon
Status
Bluetooth active
Headset connected
Location service (GPS) is on
Location service (GPS) is off
Wi-Fi active
Vibrate
Speakerphone active
Network (full signal)
Sprint 4G LTE data service
Sprint 3G data service
Roaming
Airplane mode
Main Status Icons
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Data synchronizing – connected to HTC Sync
Alarm set
Battery (charging)
Battery (full charge)
Notification Panel
When you see notification icons, open the notification panel to check out details of the notifications that
you’ve received. You can also quickly access settings from the notification panel.
1. Slide down from the top of the screen to open the notification panel.
2. On the notification panel:
Some notifications allow you to take immediate action. For example, tap Reply to reply
directly to a received text message or tap Call back to return a missed call. Tap on a
notification to show all actions that you can immediately take without opening the related app.
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Tap the notification to open the corresponding app.
To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and
close the notification panel, tap Clear all.
Slide two fingers apart on the notification to expand it and see more details or see if there are
more notifications bundled inside it. Slide two fingers together on the notification to minimize
it again.
Touch and hold a notification to customize the corresponding app's notification settings. You
can change what app notifications you want to receive. See Manage App Notifications.
If you have several notifications, scroll through the list screen to see them all.
Manage App Notifications
You can set the priority of app notifications or completely block notifications for apps you don’t want to be
notified about.
1. Tap > > Settings > Sound & notification.
2. Tap Notifications, and then tap the app you want manage. You can also touch and hold a
notification, and then select the notification option for that app.
3. Tap the On/Off switch next to Block all, Show silently, or Override Do Not Disturb depending
on your preference.
Settings for app notifications are applied to notifications in the notification panel and the lock
screen.
Front Indicator Light (LED)
The Front Indicator Light (LED) provides phone information at a glance.
The indicator shows:
● Solid green light when your phone is connected to the power adapter or a computer and the
battery is fully charged.
● Flashing green light when you have a pending notification (for example, a new message or a
missed call).
● Solid orange light when the battery is being charged.
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● Flashing orange light when the battery level reaches very low. (Power is below 14%.)
Change LED Notification Settings
You can change when to flash and which apps will flash the LED when there are new notifications.
1. Tap > > Settings > Sound & notification.
2. Under Notifications, tap Flash LED for notifications and choose whether to always flash the
LED or flash it only when the screen is off.
3. Tap Manage LED notifications and choose which app notifications you want the LED to flash
for.
Tip: In other apps, check their settings to find out if they have an option for flashing the LED.
HTC BlinkFeed - Your Dynamic Home Screen
Get the latest news about your interests or status updates from your right on HTC BlinkFeed. Set up
which social networks, news sources, and more will appear. To go to HTC BlinkFeed, swipe right from the
Home screen.
● Swipe up or down to browse stories on HTC BlinkFeed.
● Tap a tile to view the content.
● While viewing a news article, swipe left or right to see more stories.
● While in HTC BlinkFeed, you can tap either or to scroll to the top.
● Scroll to the top and pull down on the screen to manually refresh the stream.
● Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom
topics to display.
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Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen.
Turn HTC BlinkFeed On or Off
You can turn HTC BlinkFeed on or off.
1. On the Home screen, slide two fingers together.
2. Tap .
3. Do one of the following:
To turn on HTC BlinkFeed, swipe right until you see BlinkFeed, then tap it.
To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove.
Get Restaurant Recommendations
If you’re having a hard time thinking where to eat, get recommendations for nearby restaurants in HTC
BlinkFeed.
Before you get restaurant recommendations, make sure:
● You’ve added personalized content to HTC BlinkFeed. See HTC BlinkFeed - Your Dynamic
Home Screen.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap and make sure Mealtime recommendations is selected.
To get restaurant recommendations, you’ll need to actively use HTC BlinkFeed daily. Restaurant
recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.
View Restaurant Recommendations
View photos of the restaurant, get directions to the restaurant, and more. When you see a restaurant
recommendation tile, tap it to view more information.
You can do the following:
● Tap the photo tile or View Photos to browse photos of the restaurant.
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● Tap the map icon or address to see the location in Google Maps. From there, you can get
directions.
● If you see a phone number, tap the phone number to call the restaurant.
● Tap the dots at the bottom for more options.
Add Sources to HTC BlinkFeed
Add news sources such as News Republic™ to select from a wide variety of news services. Discover
stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news
channels or websites.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the sources you want to add.
Select Feeds
Discover stories and articles on HTC BlinkFeed.
Note: You need to add News Republic before you can select feeds.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Swipe across the screen to browse the categories.
5. Select one or more feeds.
Show Content From Your Apps and Social Networks
See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the apps and social networks you like.
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Search and Add Topics of Interest
You can search for and select topics of interest to display them on HTC BlinkFeed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Tap , and enter keywords of what you’re looking for.
5. Tap a result to add it to My topics in the News Republic app. You can also tap Show feeds from
RSS providers to see RSS feeds related to the topic. If you don’t see the tile, scroll up.
Subscribe to Foreign News Sources
Keep up to date on current events outside your region. You can have news sources from different
countries appear on HTC BlinkFeed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Tap next to the name of the locale or region and then select another one.
5. Select the feeds to add.
Read with Convenience
Make reading HTC BlinkFeed content more convenient with resizable fonts or night reading mode.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap an article to open it in News Republic.
4. Tap , and do one of the following:
Tap Night mode to switch to night reading mode.
Tap Font size, and then select a font size.
Customize the Highlights Feed
Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources
you added. You can also set the Highlights feed to only show items from your favorite news sources,
categories, and apps.
Note: You cannot add custom topics to the Highlights feed.
Your Phone's Home Screen 63
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap > Settings > Choose Highlights topics.
4. Select the feed sources you want to appear in Highlights.
Post to Your Social Networks
You can easily post a status update from HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap > Compose, and then choose a social network.
4. Compose your status update and post it on your social network.
Remove Content From HTC BlinkFeed
Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed.
● To remove a tile, touch and hold the tile you want to remove, and then tap Remove.
● To remove a feed source, in the slideout menu next to News Republic, tap > Add topics,
then tap any tile marked with to remove it.
● To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then
uncheck the social networks or apps you want to hide from HTC BlinkFeed.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen. Your phone allows you to change the wallpaper, add or remove widget panels, change your main
Home screen, and add shortcuts, folders, and widgets at any time.
Choose a Home Screen Layout
You can choose between two Home screen layouts.
Classic Layout
Your Phone's Home Screen 64
The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By
design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.
Freestyle Layout
The Freestyle Home screen layout frees you from grid constraints and allows you to place your icons and
widgets anywhere you want them on the Home screen. You can use custom stickers as app shortcuts,
too.
Select a Home Screen Layout
1. Touch and hold an empty space on a widget panel.
2. Tap Change Home screen layout.
3. Choose the Home screen layout that you want.
Set the Home Wallpaper
Choose from the available wallpapers, or use any photo you’ve taken with the camera.
Note: You can only change the wallpaper while in Classic home screen layout.
1. Tap and hold an empty space on a widget panel.
2. In the pop-up menu, tap Change Home screen wallpaper.
3. Choose from where you want to select a wallpaper.
Your Phone's Home Screen 65
To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers.
Tap Themes store to use a wallpaper from the Theme app. See Themes for details.
To use a photo you captured with the camera, tap Photos.
Tap Sprint ID to select a wallpaper from a downloaded Sprint ID pack.
4. Tap Apply or Set wallpaper.
Set Multiple Wallpapers
You can split a panorama photo into three parts so that it extends to three Home screen panels as one
photo. Or, you can choose to set three different wallpapers for each widget panel.
Notes:
● You can only apply Multiple wallpapers while in Classic home screen layout.
● You can only set the Multiple wallpapers for three widget panels. The right-most photo will be
used as the wallpaper for any additional panels.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Multiple.
You'll then see three page thumbnails.
4. Tap Change wallpaper under the first page thumbnail.
5. Select from the preset wallpapers or tap to choose from your photos.
If you've selected a panorama photo, you need to crop it starting from the area that will fit the
left widget panel of the Home screen.
6. Repeat steps 4 and 5 to change the wallpaper for the second and third widget panels.
7. Tap .
Set a Time-based Wallpaper
Set your home wallpaper to automatically change during the day and night.
Note: You can only use a Time-based wallpaper while in Classic home screen layout.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Time-based. You'll then see two page thumbnails.
Your Phone's Home Screen 66
4. Tap Change wallpaper under the Day thumbnail to choose the wallpaper you want to display
during the day.
5. Select from the preset wallpapers or tap to choose from your photos.
6. Tap Change wallpaper under the Night thumbnail to choose the wallpaper you want to display
during the night.
7. Tap .
Organize Your Widget Panels
Organize your widget panels depending on your needs.
Change Your Main Home Screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage Home screen pages.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
4. Tap Set as home.
5. Tap .
Note: Tapping from an app will first return you to the last panel you were in. Just tap again
to go to your main Home screen.
Add or Remove a Widget Panel
Notes:
● You won’t be able to add a new widget panel if you’ve already reached the maximum limit.
● If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be
inserted before HTC BlinkFeed.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage Home screen pages.
3. To add a new widget panel, swipe until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.
5. Tap .
Your Phone's Home Screen 67
Arrange Widget Panels
Note: A widget panel cannot be moved or inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want.
3. Tap .
Work with Stickers, Widgets and App Shortcuts
Customize the launch bar, and add stickers, widgets, and app shortcuts to the Home screen.
Customize the Launch Bar
The launch bar on your Home screen gives you one-tap access to commonly used apps and other
shortcuts. You can replace the apps on the launch bar with other apps that you often use.
Notes:
● You can only customize the launch bar while in Classic layout.
● If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons
displayed will be the same ones you have in the Classic layout.
1. Touch and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Touch and hold an app, and then drag it to the empty slot on the launch bar.
Tips:
● You can also group apps on the launch bar into a folder.
● The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar.
Your Phone's Home Screen 68
Add Widgets on Your Home Screen
Widgets make at-a-glance important information and media content easily available. Choose from a
selection of widgets and add the most useful ones to your Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Widgets.
4. Scroll through the widgets or tap to search for specific widgets. Some widgets are available in
different styles and sizes.
5. Touch and hold a widget, and then drag it to a widget panel you want to add it to.
Change the Widget Settings
You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen.
Some widgets can also be resized after you’ve added them to your Home screen.
● Touch and hold the widget on your Home screen, and then drag it to . You can then customize
the widget settings.
● To resize the widget, touch and hold the widget. If a border appears around the widget, drag the
sides of the border to enlarge or shrink the widget size.
Add Apps and Other Shortcuts on Your Home Screen
Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings,
bookmarked Web pages, and more.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Touch and hold an app or shortcut icon, and then drag it to a widget panel where you want to add
it.
Note: To add an app from the Apps screen, touch and hold an app and drag it to a widget panel.
Use Stickers as App Shortcuts
Replace the usual app shortcuts with stickers to blend with your home wallpaper design. You can link
individual stickers to different apps.
1. Switch to Freestyle layout. To find out how, see Choose a Home Screen Layout.
Your Phone's Home Screen 69
2. Touch and hold an empty space on a widget panel.
3. In the pop-up menu, tap Add stickers.
4. Tap > Stickers.
5. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to.
6. Tap the newly added sticker, and then tap an app to link to the sticker.
Note: If you need to link the sticker to a different app, touch and hold it on the widget panel, and then
drag it to Relink.
7. To show or hide the name of the app it's linked to, touch and hold the sticker on the widget panel,
and then drag it to Show label or Hide label.
Tip: You can choose to show or hide labels for all stickers on the Home screen. Touch and hold an empty
space on a widget panel, and then tap Show/hide labels for stickers.
Move or Remove Items on Your Home Screen
1. Touch and hold the widget or app shortcut you want to move or remove.
2. To move the item to another position on the same panel, just drag it to a new area and then
release it.
3. To move the item to another Home screen panel, flick left or right to rotate the screen to another
widget panel, and then release it.
4. To remove the item, drag it to , and when the item turns red, release it.
Customize the Lock Screen
Use the home wallpaper, or use any photo you’ve taken with the camera as the lock screen wallpaper.
Change the Lock Screen Wallpaper
1. Touch and hold an empty space.
2. Tap Edit current theme > Lock screen wallpaper
Your Phone's Home Screen 70
3. Select from the thumbnails or tap to choose from your photos.
4. Tap Apply or Save.
Set a Screen Lock
Help protect your personal information and help prevent others from using HTC Bolt without your
permission. Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone.
You’ll be asked to unlock the screen every time HTC Bolt is turned on or when it’s idle for a certain period
of time.
1. Tap > > Settings > Security.
2. Tap Screen lock and select a screen lock option.
3. On the secure startup screen, select whether you want the phone to require the PIN after
restarting, and tap Continue.
4. Set up the screen lock.
5. Select which notifications to show in the lock screen, and then tap Done.
6. Tap next to Screen lock, and then tap Automatically lock phone.
7. Specify the idle time before the screen is locked.
You can also clear Make pattern visible or Make passwords visible if you don’t want your screen lock
to display as you enter it onscreen.
Set up Smart Lock
Set up your phone to detect your face or another trusted device before you can unlock the screen.
1. Tap > > Settings > Security.
2. Tap Screen lock, and then select and set up a screen lock.
This will be your backup screen lock method to use in case the phone doesn’t recognize you or
a trusted device.
3. On the Security screen, tap Smart Lock.
4. Confirm your screen lock.
5. Tap Trusted face and follow the onscreen instructions.
6. Tap Lock phone after then specify the idle time before the screen is locked.
To help make Smart Lock more reliable and more secure, you can to train HTC Bolt to recognize your
face in different situations, such as when you’re wearing glasses or sporting a beard.
Your Phone's Home Screen 71
■ Tap Smart Lock, confirm your screen lock, and then tap Trusted face > Improve face
matching. Follow the onscreen instructions.
Change Lock Screen Shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out
how, see Customize the Home Screen.
Turn Off the Lock Screen
You can turn the lock screen off in Settings.
1. Tap > > Settings > Security.
2. Tap Screen lock, confirm your screen lock, and then tap None.
To turn the lock screen on again, in Security settings, tap Screen lock and set up a screen lock.
Turn Lock Screen Notifications On or Off
On the lock screen, you can see notifications such as missed calls, text messages, calendar events, and
more. You can choose to turn lock screen notifications on or off.
1. Tap > > Settings > Sound & notification.
2. Tap On the lock screen > Don’t show notifications at all.
If you change your mind later, you can tap Show all notification content to turn lock screen notifications
on.
Interact with Lock Screen Notifications
Besides seeing notifications on the lock screen, you can also interact with them.
● Tap twice on a notification to go directly to the related app.
● To see the entire list of notifications on the lock screen, swipe down on the lock screen. You can
tap on a blank area of the screen to return to the lock screen.
● Swipe left or right on the notification to remove it.
● Touch and hold a notification to show, block, or silence notifications from the related app.
HTC BlinkFeed Notifications
From time to time, you’ll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or
a recommended article.
1. Double-tap the notification to see the full notification. For restaurant recommendations, tap or
the notification text.
Your Phone's Home Screen 72
2. Tap the notification again to get more information about the restaurant recommendation or to
read the article in HTC BlinkFeed.
Tip: If you don’t want to see restaurant recommendations on your lock screen, go to HTC BlinkFeed, and
then tap > and clear the Mealtime recommendations option.
Themes
Themes brings a quick and easy way for you to customize your phone with wallpapers, sounds, icons,
and more. Log in with your HTC Account to browse from the available themes in the Themes store, or
make your own.
Download Themes
Find and download pre-made themes that make it easy for you to personalize your phone.
1. Tap > > Themes.
2. Tap Get started.
3. Sign in with your preferred account.
4. On the Recommended screen, swipe left or right under each category to browse recommended
items.
5. To see all available items for a category, swipe left and tap See all.
6. Tap an item to see the details screen.
7. Tap Download.
To apply the theme after it has finished downloading, tap Apply. If your theme has custom sounds, all of
your ringtones and alert tones will also change.
Bookmark Themes
While browsing themes, you can bookmark them so you can easily find them later.
1. Tap > > Themes.
Your Phone's Home Screen 73
2. Browse the categories to find something you like.
3. Tap the item and then tap . You’ll find the bookmark in My themes. See Find Your Themes.
Tip: You can remove the bookmark by tapping .
Create Themes
You can create and customize your own theme and even share it for others to download.
1. Tap > > Themes.
2. Tap > Choose Home image to set the main wallpaper for your theme.
3. Select an image from your phone, or take a photo with Camera.
4. Move or enlarge the crop box to the area of the image you want to include.
5. Crop and save the image.
6. Tap Next.
7. Swipe up or down to the pre-defined style to select for your theme.
8. Do any of the following:
If you don’t want to customize your theme further, tap Next to save your theme.
Tap Edit, then tap any of the categories you want to customize, and experiment with the
settings until you’re satisfied.
When you’re ready, tap Preview to see what your theme will look like.
9. Tap Finish, then name your theme and tap OK to save your theme.
10. To apply the theme right away, make sure you select the Apply this theme now option.
Mix and Match Themes
After selecting a theme, you can mix and match parts from other themes such as sounds, icons,
wallpapers, and more.
Note: To mix and match themes, you need to first download theme components from the catalog.
1. Tap > > Themes.
2. Tap > Edit current theme.
3. Tap any of the other categories you want to change.
4. Tap an item in the category. If the category is empty, tap beside the category name and
choose one of the collections to select from.
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5. Tap Download to get the content, and then tap Apply to apply the change to your current theme.
6. Tap until you see the preview screen. Continue making changes until you’re satisfied with the
result.
7. Tap Save copy to save your new theme, or if you're editing a theme that you copied, tap Save to
save the changes.
Find Your Themes
Themes you created or downloaded can be found in your theme collection. You’ll also find the theme you
bookmarked.
1. Tap > > Themes.
2. Tap > My themes.
Share Themes
Share themes, wallpapers, icons, and more with friends and family.
1. Tap > > Themes.
2. Browse to the theme you want to share and tap it to view the details.
3. While viewing the details page of any item in the catalog, tap to share.
Delete a Theme
You can delete a theme if you no longer want to keep it on your phone.
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1. Tap > > Themes.
2. Tap > My themes.
3. Tap the theme you want to remove from your collection.
4. Tap > Remove.
If the theme you deleted is currently applied, it will still be applied to your phone until another theme is
applied.
Motion Launch
Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch,
you don’t have to reach for the Power/Lock button to wake up your phone. Using a combination of simple
gestures, you can wake up to your home screen, HTC BlinkFeed, and more.
● Wake Up to the Lock Screen
● Wake Up and Unlock
● Wake to the Home Widget Panel
● Wake to HTC BlinkFeed
● Launch the Camera
Turn Motion Launch On or Off
Motion Launch is on by default. You can turn it off in Settings.
1. Tap > > Settings.
2. Tap Display, gestures & buttons.
3. Tap Motion Launch gestures.
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4. Select the Motion Launch gestures you want.
Wake Up to the Lock Screen
Go from sleep mode to the lock screen without reaching for the Power/Lock button.
1. Lift the phone in portrait orientation.
2. Immediately double-tap the screen.
Make sure you’re not touching the screen when the phone vibrates.
Wake Up and Unlock
Go from sleep mode and unlock HTC Bolt to the last screen you were using without reaching for the
Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC Bolt unlocks.
Your Phone's Home Screen 77
1. Lift the phone in portrait orientation.
2. Immediately swipe up from the bottom half of the screen.
Make sure you’re not touching the screen when the phone vibrates.
Wake to the Home Widget Panel
Go from sleep mode to the Home widget panel without reaching for the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC Bolt unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe left from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.
Wake to HTC BlinkFeed
Go from sleep mode to HTC BlinkFeed without reaching for the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC Bolt unlocks.
1. Lift the phone in portrait orientation.
Your Phone's Home Screen 78
2. Immediately swipe right from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.
Launch the Camera
Go from sleep mode to the Camera app without pressing the Power/Lock button.
1. Lift the phone in portrait orientation.
2. Immediately swipe down twice on the screen.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials when you
exit the Camera app.
Motion Launch Troubleshooting
In Settings > Display, gestures & buttons, tap Motion Launch gestures and make sure that the
Motion Launch gestures you want to use are selected. If Motion Launch is already on but your phone is
not responding to your gestures, see the possible causes below.
● There was no motion gesture before the finger gesture. Make sure to lift the phone first before
doing the finger gesture.
● Length of swiping was too short. Swipe a longer distance across your screen.
Your Phone's Home Screen 79
● When swiping up to unlock the screen, you didn’t swipe from the bottom half of the screen.
● You may have covered the proximity sensor while holding the phone.
● The duration of swiping may be too long. Release your finger when the phone vibrates.
Your Phone's Home Screen 80
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls
and maintaining contacts, to text messages, email, Internet, and international services.
Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume up or down button during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using the speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Caution
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most common way to place a call is by using the phone’s dialer screen.
Call Using Smart Dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and
calls a stored/synced contact or a number from your call history.
1. Tap > to display the phone’s dialer screen.
2. Enter the phone number or first few letters of the contact’s name to see the top matching contact.
3. If there are a number of matches found (for example, 3 Matches), tap the number to see all the
matches.
Phone Calls and Voicemail 82
4. Tap the contact you want to call.
To check other phone numbers associated with the contact, tap the contact photo.
If the phone number has an extension, tap after connecting to the main line and then dial
the extension number.
5. To hang up, tap End call.
Change the Phone Dialer Layout
Switch between a large or standard dial keypad.
1. Tap > to display the phone’s dialer screen.
2. Tap > Large dial pad or Standard dial pad.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? Try dialing the number starting with "0."
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Dial an Extension Number
To skip voice prompts when dialing an extension number, do one of the following.
Phone Calls and Voicemail 83
■ After dialing the main number, touch and hold . A comma (,) is added to the number you are
dialing. Enter the extension number, and then tap . You will be connected to the mainline
and then to the extension number.
-or-
■ After dialing the main number, touch and hold . A semicolon (;) is added to the number you
are dialing. Enter the extension number, and then tap . After connecting to the main line, tap
Send to dial the extension number.
Tip: You can save phone numbers with an extension in the People app.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
Important: You won’t be able to make an emergency call if you don’t have a network signal.
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap > .
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Note: When your account is restricted or if you’ve enabled but forgotten your lock password or lock
pattern, you can still make emergency calls by tapping Emergency call on the screen.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by touching and holding a single number on the Phone keypad.
1. Tap > to display the phone dialer’s screen.
2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have
dialed the number when it shows "Dialing" on the upper right side of the screen.
Phone Calls and Voicemail 84
Set Up Speed Dial
Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for
Sprint voicemail access.)
To assign a speed dial number to a contact:
1. Tap > > People, and then tap a contact.
2. Tap > Set speed dial.
3. Tap Not assigned under Number to select the contact’s number that you want to assign to the
speed dial key.
4. Tap Not assigned under Location and then select a speed dial location.
5. Tap Save.
Note: If you assign a number to an already assigned speed dial location, the new phone number will
automatically replace the previous speed dial assignment.
Voice Dialing
Call a contact hands-free using your voice.
1. Tap > .
2. Tap .
3. Say the name of contact you want to call. For example, say "Call [person’s name in phonebook]."
4. Follow screen instructions to make the call.
Call a Number in a Text Message, Email Message, or
Calendar Event
While viewing a text message, email, or a Calendar event that has a phone number in it, you can just tap
the phone number to place a call.
■ For additional information, see Text and Multimedia Messaging, Gmail, and Calendar.
Make International Calls
When placing international calls, plus code dialing automatically adds the international dialing code for
your location (for example, 011 for international calls made from the U.S.).
Notes:
● Make sure the North American dialing option is enabled under Settings > Call > CDMA call
settings > Plus code dialing.
Phone Calls and Voicemail 85
● To call someone in your contacts list, the stored phone number needs to have a "+" sign followed
by the country code, area code, and phone number.
1. Tap > .
2. Enter the first few letters of a contact name, and then tap a contact to call. If you don’t have the
number stored, touch and hold the until a "+" sign appears. Then enter the country code,
area code, and phone number, and tap .
The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code when
you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number.
Important: International calls may incur additional fees. Contact Sprint customer service for details.
Change the International Dialing Code
By default, the international dialing code is set to 011. When you’re traveling in another country, you can
set the international dialing code to your current location.
1. Tap > > Settings.
2. Tap Call > CDMA call settings > Plus code dialing > International dialing.
3. Enter the dialing code of the country where you’re located, and then tap OK.
Return a Missed Call
You’ll see this icon in the status bar when you missed a call.
1. Slide the notification panel open to check who the caller is.
2. To return the call, tap on the missed call notification to expand it, and then tap Call back.
Tips:
● You can also tap the notification to display call history and then tap the entry to call it.
● If you have multiple missed calls, tap the missed calls notification to open the Call history tab.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
Phone Calls and Voicemail 86
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.
Notes:
● Your phone will automatically adjust the ringtone volume when you use the polite ringer and
pocket mode features.
● If your phone is turned off, all calls automatically go to voicemail.
Answer or Reject an Incoming Call
● If the display is on when you get a call, tap Answer or Decline.
● If the display is locked when you get a call, drag or upwards.
● You can also press the Power/Lock button twice to reject a call.
Tip: After declining a call, you can send a text message to the caller. All declined calls go to your
voicemail.
Mute the Ringing Sound without Rejecting the Call
● Press the Volume button.
● Briefly press the Power/Lock button.
● Place the phone face down on a level surface. (You can do this even on the lock screen.)
Note: If your phone is already facing down, it will still ring when there are subsequent incoming calls.
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