Getting Started .............................................................................................................................................. 1
Important Information ............................................................................................................................ 2
Radio Frequency Exposure Operating Instructions ...................................................................... 2
Important Note on Recoverable Data ........................................................................................... 2
Making Connections .................................................................................................................................... 81
Phone Calls and Voicemail ................................................................................................................. 82
Place and Answer Calls .............................................................................................................. 82
Call Using the Phone Dialer ................................................................................................ 82
Share Media Using HTC Connect .................................................................................... 151
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform .................... 152
Stream Music to Blackfire Compliant Speakers ............................................................... 153
Apps and Entertainment ............................................................................................................................ 156
Camera and Video ............................................................................................................................ 157
Camera Overview ..................................................................................................................... 157
Open the Camera and Adjust the Settings ............................................................................... 158
Choose a Capture Mode ................................................................................................... 158
System Updates ........................................................................................................................ 239
About Phone ............................................................................................................................. 240
Getting Help .............................................................................................................................................. 241
For Assistance .................................................................................................................................. 242
Manage Your Account ...................................................................................................... 245
Sprint Support Services .................................................................................................... 246
Copyright Information ................................................................................................................ 246
Index .......................................................................................................................................................... 248
TOC xii
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
Important Information
The following topics provide important information that should be read prior to using your HTC Bolt™.
Radio Frequency Exposure Operating
Instructions
This device was tested for compliance with the applicable FCC and Industry Canada specific absorption
rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that
RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that
maintains a minimum separation distance of 1.0 cm between your body and the device, with either the
front or back of the device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure compliance
with applicable SAR limits and their use should be avoided.
Important Note on Recoverable Data
Files and other data that have been deleted, cleared, removed, or erased from your device may still be
recoverable by third-party data recovery software. Even a factory reset may not permanently erase all
data from your phone, including personal information.
Important Information 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your
phone’s touchscreen if you are a new user.
Launch the Guide
A mobile user guide is available online and is easily accessible from the Apps screen.
■ Tap > > HTC Mobile Guide.
Using the Phone Guide
The mobile user guide contains all information found here. In addition, there is a search box where you
can quickly look for information. Just enter what you want to look for and related topics will appear.
Introduction 3
Check Basic Operations
To help you learn how to use your phone faster, check the following sections.
● Set Up Your Phone
● Basic Operations
● Your Phone's Home Screen
Screen Use for First-Time Users
These topics will get you up and running with using the phone’s touchscreen.
● Use the Touchscreen
● Onscreen Navigation Keys
Introduction 4
Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front Panel
Set Up Your Phone 5
Proximity sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns
off the screen to prevent accidental key taps.
Note: If you want to use a case or screen protector, don’t cover and
block the proximity sensor. Purchase a case or screen protector
designed for HTC Bolt.
LED
Displays a phone notification, charging status, or alert.
Volume button
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Power/Lock button
Press quickly to turn off and lock the phone screen. Press and hold to
turn the phone on or off or switch to airplane mode.
Recent apps
Tap to display your most recently used apps.
Home/Fingerprint scanner
Tap to display the main home screen.
This is also the fingerprint scanner that allows you to quickly wake up
and unlock your phone with your fingerprint. You can register up to 5
fingerprints. See Fingerprint Scanner.
Back
Tap to return to the previous screen.
Nano SIM card tray and eject
hole
Holds the preinstalled Sprint 4G LTE™ nano SIM card. See SIM Card.
microSD card tray and eject
hole
Allows installation of a microSD card for additional storage. The
microSD card is sold separately. See SD Card.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.
Front camera
Takes selfie pictures and videos with greater detail and clarity.
Set Up Your Phone 6
Part
Description
Dual flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Rear camera
Captures quality photos and videos.
Speaker
Lets you hear the different ringtones and sounds. This speaker also
lets you hear the caller’s voice and automated prompts.
USB Type-C™ charger/
Accessory jack
Allows you to connect the phone with the AC power adapter using the
USB cable or with the provided HTC BoomSound® Adaptive Audio
earphones. (Items included in the phone package).
Note: The HTC BoomSound Adaptive Audio earphones provided in
the box can only be used with HTC Bolt and other compatible HTC
phones supporting HTC BoomSound Adaptive Audio.
Microphone
Captures your voice during phone and conference calls.
Back Panel
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Important:
Use only the adapter and the USB cable that came with your phone to charge the battery. When the
battery power is too low, make sure to use the power adapter to charge, not the USB cable connection
with your computer.
Notes:
● If the battery has been discharged for several days, you may need to charge HTC Bolt for several
minutes before powering it on.
● The battery is built-in and non-removable. Do not attempt to remove the battery.
● As a safety precaution, the battery may stop charging to avoid overheating.
● When you’re using the Internet and charging the battery, your phone may become warmer. This
is normal.
● To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Set Up Your Phone 7
Charge Using the AC Adapter
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your
phone.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
5. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the Charger/Accessory jack on the bottom of your
phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, disconnect the USB cable from both the phone and the computer.
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
Set Up Your Phone 8
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the SIM card.
Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing SIM card.
Nano SIM Card
HTC Bolt uses a nano SIM card. The nano SIM card is preinstalled on HTC Bolt. If you need to
remove or replace the card, refer to the following instructions.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano
SIM card may cause the card to not fit properly or damage the card slot.
Slots with Card Trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press
on the trays to avoid damaging the eject mechanism inside the slots.
Set Up Your Phone 9
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC Bolt and
doesn't block the trays.
Insert SIM Card
The nano SIM card is preinstalled on HTC Bolt. If you need to remove or replace the card, refer to the
following instructions.
Remember to power off your phone before inserting a SIM card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole next to the nano
SIM card tray slot (lower slot).
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
Set Up Your Phone 10
4. Place the nano SIM card—contacts facing down—into the tray.
5. To reinsert the nano SIM card tray, center it first in the slot, and then slide it all the way in.
6. Press on the cover attached to the tray and make sure that the cover doesn't protrude from the
side.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 2 TB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on the SD card can become lost or changed accidentally as a result of
damage. It is recommended that you keep a separate copy of important data. Sprint is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off the phone while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Set Up Your Phone 11
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole next to the microSD
card tray slot (upper slot).
3. Pull the microSD card tray out, and place the SD card—contacts facing down—into the tray.
4. To reinsert the microSD card tray, center it first in the slot, and then slide it all the way in.
5. Press on the cover attached to the tray and make sure that the cover doesn't protrude from the
side.
Set Up Your Phone 12
6. Turn on the phone.
If it's the first time you inserted the SD card, you'll be prompted to set it up.
Unmount the SD Card
When you need to remove the SD card while the phone is on, unmount the SD card first to prevent
corrupting or damaging the files in the SD card.
1. Tap > > Settings.
2. Tap Storage.
3. If the SD card appears under Removable storage, tap next to the card name, and then tap
Eject.
– or –
If your SD card appears under Internal storage, tap the card name, and then tap > Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you
will not be able to open these apps after unmounting the card.
Format SD Card
When you want to change the storage setting of the SD card from removable storage to internal storage,
you will be prompted to format it first.
Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of
important data, please check the contents before you erase the card.
Important: Formatting or erasing the SD card may not permanently erase all data from the card, including
personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
Set Up Your Phone 13
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can
choose to move photos, files, and apps to the SD card.
If your SD card appears under Internal storage, tap the SD card name, and then tap >
Format as portable > Format. After format is completed, tap Done.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Hold the phone face up.
2. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card
tray slot until the tray ejects.
3. Gently pull the SD card out of the slot.
4. Replace the SD card and tray.
5. Press the tray cover firmly to make sure that there are no gaps or that the tray is not protruding.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Set Up Your Phone 14
Turn Your Phone On
■ Press and hold the Power/Lock button on the right panel of the phone.
Your phone will power on. Depending on the settings, you may see the lock screen.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone,
it will search for Sprint service, and begin the setup application.
■ If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock button to open the Phone options menu.
Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and
not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to
turn the phone off. See Lock and Unlock Your Screen for details.
Set Up Your Phone 15
2. Tap Power off to turn the phone off.
Your phone will power off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory.
Make sure to save your work before restarting the phone.
1. Press and hold the Power/Lock button for about two seconds.
2. On the Phone options menu, tap Restart.
3. In the Restart phone confirmation box, tap Restart.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock and Volume
down buttons for at least 12 seconds to restart the phone.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch
setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Accessibility Settings.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Set Up Your Phone 16
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll
through documents, and more.
Drag
To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not
release your finger until you have reached the target position.
Set Up Your Phone 17
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