This User Guide introduces you to Sprint® service and
all the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Device
⽧ Section 3: Sprint Service
⽧ Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com
to access the most recent version of the user guide.
and sign on to My Sprint
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
www.sprint.com y haz clic en
WARNING:Please refer to the “Important Health
Information and Safety Precautions” on
page 120 to learn about information that will
help you safely use your device. Failure to read
and follow the Important Safety Information in
this device guide may result in serious bodily
injury, death, or property damage.
i
Section 1
Getting Started
⽧ Setting Up Your Device (page 2)
1A. Setting Up Service
⽧ Activating Your Device (page 4)
⽧ Setting Up Your Voicemail (page 5)
⽧ Sprint Account Passwords (page 6)
⽧ Getting Help (page 6)
Setting Up Your Device
Insert the Battery
1. Remove the back cover.
䡲 With your device turned off, hold your device
securely with the front facing down.
21A. Setting Up Service
䡲 Slide the back of the device to the right.
䡲 With your thumb or finger, lift up the back cover
from the small notch at the side of the device.
2. Insert the battery.
䡲 Remove the battery from its packaging and insert
it into the opening at the back of the device,
exposed copper contacts first.
3. Replace the back cover.
䡲 Secure the right side of the back cover first by
aligning the tabs on the back cover with the
openings located inside the battery compartment.
Setting Up Service
䡲 Gently push the battery into place.
4. Slide the keyboard closed, and then press the left
side of the back cover down. You will hear a click
when the back cover is locked in place.
Note: Your device’s battery should have enough charge for
the device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 20 for details.
1A. Setting Up Service3
Tur n Your Dev ice On
䊳 Press to turn the device on.
䡲 When you turn on your device for the first time,
you’ll be asked to set some options such as your
time zone and your Windows Live ID. Just follow
the onscreen instructions and you’ll be up and
running with your device in no time.
䡲 If your device is activated, you will see a
“Success!” message. Tap
instructions to set up your device.
● Tap get started to begin, tap accept to agree to
the Windows Phone Terms of Use, and then
follow the prompts to complete your setup.
Note: You do not need to complete every step in the setup
application now. You can configure your accounts later
if you prefer.
䡲 If your device is not yet activated, see “Activating
Your Device” for more information.
41A. Setting Up Service
next and follow the
Make Your First Call
1. Press and tap to open the Phone
application.
2. Tap to display the phone dialpad.
3. Dial a number and tap call.
Activating Your Device
When you turn on your device for the first time, you’ll be
asked to set some options such as your time zone and
your Windows Live ID. Just follow the onscreen
instructions and you’ll be up and running with your
device in no time.
䢇 If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇 If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇 If you received your device in the mail and you are
activating a new device for an existing number on your
account, you will need to go online to activate your
new device.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your device.
When you have finished, make a phone call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
1-888 -211-4727
for assistance.
Tip: Do not press while the phone is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
other phone.
1-888-211-4727 from any
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized
access.
1. Press and tap to open the Phone
application.
2. Tap to connect to Sprint voicemail.
3. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
1A. Setting Up Service5
Setting Up Service
For more information about using your voicemail, see
“Voicemail” on page 80.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account
user name and password when you sign on to
www.sprint.com. (Click Sign in and then click Sign up
now! to get started.) If you are not the account owner (if
someone else receives the bill for your Sprint service),
you can get a sub-account password at
Voicemail Password
You’ll create your voicemail password when you set up
your voicemail. See “Setting Up Your Voicemail” on
page 5 for more information on your voicemail
password.
61A. Setting Up Service
www.sprint.com.
Data Services Password
With your Sprint device, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like games, ring tones, screen savers, and more.
From Your Sprint Phone
1. Press and then tap to open the Phone
application.
2. Do any of the following:
䡲 Tap and then tap Call to check minute
usage and account balance.
䡲 Tap and then tap Call to make a
payment.
䡲 Tap and then tap Call to access a
summary of your Sprint service plan or get
answers to other questions.
– or –
䊳 Press and then tap Sprint Zone to access
account services, Sprint news, phone information,
suggested applications, and more.
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Tap and then tap Call.
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Tap and then tap Call.
For more information or to see the latest in products
and services, visit us online at
www.sprint.com.
1A. Setting Up Service7
Setting Up Service
Section 2
Your Device
⽧ Your Device (page 10)
2A. Device Basics
⽧ Turning Your Device On and Off (page 12)
⽧ Getting Around Your Device (page 13)
⽧ Start Screen (page 15)
⽧ Accessing Apps and Settings (page 16)
⽧ Hubs (page 16)
⽧ Sleep Mode (page 16)
⽧ What Do the Icons on My Device Mean? (page 17)
⽧ Battery and Charger (page 19)
⽧ Displaying Your Phone Number (page 21)
⽧ Making and Answering Calls (page 22)
⽧ Entering Text (page 27)
Your new HTC ArriveTM and Sprint can get you to
everything you love easier and faster. With glance and
go access through the Start screen and live tiles, you’ll
be able to see your upcoming appointments, recent
activity by contacts, new photos, and more. Use the
information in this section to get to know your device
better.
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Each
time you connect your device to your computer and start
the Zune software, you’ll be notified of any new updates.
Device Basics
2A. Device Basics9
Your Device
1
2
345
6
7
9
8
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Hardware keyboard slides out from the left side of
the device.
3. BACK () takes you back one screen from where
you are. Your device remembers all the apps and
websites you’ve visited since the last time your
screen was locked.
Tip: Back works differently when you’re in Internet Explorer
Mobile. If you’re browsing the Web and press Back, you’ll
return to the previous Web page you visited, rather than
the previous app.
4. START ( ) takes you back to the Start screen. If
you press and hold , you’ll activate Automatic
Speech Recognition (ASR).
5. Microphone allows other callers to hear you clearly
when you are speaking to them.
6. SEARCH () allows you to search information
anywhere on your device. If you press from the
Start screen or in Internet Explorer, your device will
search the Web. If you press in a Hub or
102A. Device Basics
application, it will search the application. For
10
11
12
13
14
15
16
example, in People, it searches for contacts; in
Maps, it lets you search for locations, addresses, or
businesses.
7. CAMERA activates the camera to take still photos
or to capture video.
8. Touchscreen displays all the information needed to
operate your device. It lets you select, navigate,
enter information, and control everything by touch.
9. Notification LED provides the device status or
notification information. It also acts as a proximity
sensor and automatically deactivates the
touchscreen when you hold the device near your
face during a call. When activated, the proximity
sensor does not affect the device’s 3G, 4G, or
Wi-Fi connection.
10. Charger/Accessory Jack allows you to connect the
device charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
11. Volume Button allows you to adjust the ringer or
media volume or adjust the voice volume during a
call.
Device Basics
2A. Device Basics11
12.
Camera Lens lets you take pictures and videos.
13. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
14 . Flash helps illuminate subjects in low-light
environments when the camera is focusing and
capturing a photo or video.
15. 3.5 mm Headset Jackallows you to plug in the
included stereo headset or an optional headset for
convenient, hands-free conversations. CAUTION!
Inserting an accessory into the incorrect jack may
damage the device.
16. Power Button lets you turn the device or screen on
or off.
122A. Device Basics
Turning Your Device On and Off
Turning Your Device On
䊳 Press at the top of the device.
Turning Your Device Off
䊳 Press and hold for about two seconds.
Note: When the screen is locked and you press , it will
only turn off the screen and not the device. You will
need to unlock the screen first before you press and
hold to turn the device off. See “Turning the
Screen Off When Not in Use” for details.
Turning the Screen Off When Not in Use
To save battery power, the device automatically turns
off the screen after a certain period of time when you
leave it idle. You will still be able to receive messages
and calls while the device’s screen is off.
You can also turn off and lock the screen by pressing
. Pressing again or receiving an
incoming call will turn on your device screen and show
the lock screen.
To unlock the screen:
䊳 Touch the wallpaper anywhere and slide your
finger towards the top of the device.
Note: If you have set up a screen lock password, you will be
prompted to enter it. For more information on how to
create and enable a screen lock, see “Protecting Your
Device With a Password” on page 37.
Getting Around Your Device
Gestures
Your device’s touchscreen lets you use various touches
or gestures to move through the Start screen, menus,
and application screens.
Ta p
When you want to type using the
onscreen keyboard, select onscreen
items such as tiles, apps, or settings, or
press onscreen buttons, tap them with
your finger.
Device Basics
Buttons
There are only three buttons to worry about when
navigating your device.
䢇 Press Start ( ) to display the Start screen from any
other screen.
䢇 Press Back () to return to the previous screen.
䢇 Press Search () to launch a context-sensitive
search.
Press and Hold
To open the available options for an
item (for example, contact or link in a
Web page), press and hold the item.
2A. Device Basics13
Swipe or Slide
To swipe or slide (for example,
to clear the lock screen), quickly
drag your finger vertically or
horizontally across the screen.
Drag
To drag (for example, when
rearranging tiles on the Start
screen), press and hold your
finger with some pressure
before you start to move your
finger. While dragging, do not
release your finger until you
have reached the target position.
Flick
Flicking the screen is similar to
swiping, except that you need to swipe
your finger in light, quick strokes. This
finger gesture is always in a vertical
direction, such as when flicking
through contacts or message list.
142A. Device Basics
Pinch
“Pinch” the screen using your
thumb and forefinger to zoom
out when viewing a picture or
a Web page. (Move fingers
inward to zoom out.)
Spread
“Spread” the screen to zoom
in when viewing a picture or a
Web page. (Move fingers
outward to zoom in.)
Rotate
For most screens, you can
automatically change the screen
orientation from portrait to
landscape by turning the device
sideways. When entering text, you can turn the device
sideways to bring up a bigger onscreen keyboard (or
just slide open the hardware keyboard).
Start Screen
Up front on the Start screen, you get to see at-a-glance
Windows Phone live tiles that continuously update and
show what’s most personal to you. You’ll see things like
your photo album, Xbox LIVE, how many new
messages and emails you have, and more.
Simply swipe your finger up or down to scroll through
the tiles on the Start screen.
Rearranging the Tiles on the Start Screen
1. Press and hold the tile you want to move until it
“floats” beneath your finger.
2. Drag the tile to the position where you want to
place it. Pause at the top or bottom edge of the
screen to drag the tile to the extended Start screen.
3. When the tile is where you want it, tap the tile to
dock it.
Pinning Items to the Start Screen
You can pin just about anything you want to the Start
screen: apps, pictures, songs, shortcuts, and even
contacts. For example, when you pin a contact to the
Start screen, you’ll get all of that person’s updates –
feeds, email, text messages, and call notfications –
right from that tile.
To pin something, let’s say a contact, to the Start
screen, press and hold it until a menu appears, and
then tap
pin to start.
2A. Device Basics15
Device Basics
Unpinning a Tile
䊳 On the Start screen, press and hold the tile you
want to remove, and then tap .
Accessing Apps and Settings
To view the list of applications and settings, tap or
slide your finger left. To launch an item from the list,
tap it.
Hubs
Simplify your everyday tasks with Hubs. Instead of
going in and out of various apps, Hubs automatically
tie together related experiences. For example, in the
People Hub, not only can you see all your contacts, but
you can also check status updates from your Facebook
friends. Check out the other cool Hubs on your device
such as Office, Pictures, Music + Videos, and more.
162A. Device Basics
Sleep Mode
Sleep mode saves battery power by putting your
device into a low power state while the display is off. It
also stops accidental button presses when the device
is in your bag or pocket. You’ll still receive messages
and calls while your device is in sleep mode.
Switching to Sleep Mode
Press to turn off the display and switch your
device to sleep mode. Your device also automatically
goes into sleep mode when it’s idle for a while.
Waking Up From Sleep mode
Your device automatically wakes up when you have an
incoming call. To wake it up manually, press .
You will see the lock screen.
Unlocking the Screen
When your device wakes up from sleep mode, you will
see the lock screen. To unlock it, touch the lock screen
and then slide your finger up.
If you’ve set up a device password, you’ll need to enter
the password to unlock the screen. To find out how to
enable the device password, see “Protecting Your
Device With a Password” on page 37.
What Do the Icons on My Device
Mean?
You can tell a lot about your device by checking the
icons in its status bar.
Simply tap the top of the screen to show the status
icons. The status icons disappear after a few seconds.
Here are some of the icons you might see and what
they mean:
Status Bar
Signal strength
Battery is charging
Battery is full
Battery state unknown
2A. Device Basics17
Device Basics
Status Bar
Airplane mode is turned on
Roaming
Calls are being forwarded based on the
network settings
3G data service
1xRTT data service
Wi-Fi enabled but not connected to a Wi-Fi
network
Connected to a Wi-Fi network
Connected to a Bluetooth headset
Ringer set to vibrate
Ringer set to silent
182A. Device Basics
Tip: always displays connection status, not signal strength.
To find out how to view Wi-Fi network signal strength, see
“Turning Wi-Fi On and Connecting to a Wireless
Network” on page 90.
Notification LED
The Notification LED located at the right end of the
earpiece provides information on the device status or
pending notifications.
LED StatusIndication
Solid greenBattery is fully charged (when the
Solid redBattery is charging.
Flashing redBattery is low. (Battery power is below
Flashing greenYou have a pending notification (for
Note: The indicators are listed in order of priority. For
example, if your device is connected to a power
adapter and is charging the battery, the LED will be
solid red and will not switch to a flashing green light
even if there is a pending notification.
device is connected to the AC adapter
or a computer).
14% .)
example, a new message or a missed
call).
Battery and Charger
WARNING: Use only Sprint-approved or HTC-approved
Sprint-approved or HTC-approved batteries and
accessories can be found at Sprint Stores or through
HTC; or call
available at
About the Battery
Your device uses a rechargable battery. How long the
battery lasts before it needs recharging depends on
how you use your device, including the device features
and accessories you use. For example, always leaving
your Bluetooth connection on, long phone calls, and
frequent Web browsing all use more power. Poor signal
strength from your mobile network and extreme
temperatures can also drain your battery quickly.
batteries and chargers with your device. The
failure to use an Sprint-approved or
HTC-approved battery and charger may
increase the risk that your device will overheat,
catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
1-866-866-7509 to order. They’re also
www.sprint.com.
2A. Device Basics19
Device Basics
Battery Capacity
Your device is equipped with a rechargeable battery.
The battery provides up to 6 hours of continuous talk
time. For battery-saving tips, see “Power-Saving Tips”
on page 44.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip: Watch your device’s battery level indicator and charge
the battery before it runs out of power.
Inserting the Battery
See “Insert the Battery” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Remove the battery compartment cover. (See
step 1 of “Insert the Battery” on page 2.)
3. Lift the battery out at the notch at the lower left
edge of the battery compartment.
202A. Device Basics
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your device
automatically turns off, and you will lose any
information you were just working on.
Always use a Sprint-approved or HTC-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
Tip: With the Sprint-approved Li-ion battery, you can recharge
the battery before it becomes completely run down.
1. Insert the small end of the USB cord into the
charger/accessory jack on the lower left side of
your device.
2. Insert the larger end of the USB cord into the AC
adapter.
3. Plug the AC adapter in to an electrical outlet to
start charging the battery.
While the battery is charging, you will see a solid red
Notification LED. If the device is on and not in sleep
mode, you will also see the charging battery icon
(). Once fully charged, you will see a solid green
Notification LED and a full battery icon () in the
status bar.
Displaying Your Phone Number
䊳 Tap Phone on the Start screen, tap , and
then tap
information:
My phone number
Voicemail number
International assist
Long tones
call settings. You’ll see the following
SettingDescription
Displays your phone number
Shows the current voicemail
service being used. Tap to change
the voicemail number.
Turn international assist on or off.
Turn long tones on or off.
2A. Device Basics21
Device Basics
Making and Answering Calls
Making Calls
There are several convenient methods to make a call
from your device.
Calling Using the Phone Dialer
You can dial a number directly in the Phone’s dialer.
1. Press and then tap to open the Phone
application.
2. Tap to display the dialpad.
3. Dial the number you want and then tap call.
Calling a Number From People
1. Press and then tap People.
2. Tap call [number type] to place the call (for
example, tap
number).
222A. Device Basics
call mobile to call the contact’s mobile
Calling a Number in a Text Message
You can quickly call a number in the body of a text
message, or place a call to the sender.
1. Press , and then tap Messaging.
2. Tap a conversation to view messages.
3. Tap a number to place a call.
䡲 To call a number in the message, tap it and then
tap
call number.
䡲 To place a call to the sender, tap the number next
to “Call back at” and then tap
call.
Calling a Number in an Email Message
1. Press , tap Email, and then tap a message to
view it.
2. Tap a phone number in the message and then tap
call number. Available phone numbers will be
underlined.
Receiving Calls
When you receive a phone call from a contact, the
incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party.
When you receive a phone call from someone who is
not stored in People, only the default caller ID icon and
phone number appear on the incoming call screen.
Note: If your device is turned off, all calls automatically go to
voicemail.
Answering an Incoming Call
䢇 If the display is on, tap answer.
䢇 If the display is off, when the lock screen appears,
slide up from the bottom of the lock screen, and then
tap
answer.
Muting the Ringer
To mute the ringer without rejecting the call, you can do
any of the following:
䢇 Press the volume button up or down.
䢇 Press .
䢇 Place the device face down on a level surface.
Note: If your device is already facing down, the device will still
ring when there are subsequent incoming calls.
Rejecting an Incoming Call
䢇 If the display is on, tap ignore.
䢇 When the lock screen appears, slide up from the
bottom of the lock screen, and then tap
ignore.
Ending a Call
䊳 Tap end call.
Missed Call Notification
When you do not answer an incoming call, you will see
the missed call icon with the number of missed calls
on the lock screen.
You will also see the number of missed calls on the
Phone tile.
2A. Device Basics23
Device Basics
Calling Emergency Numbers
You can place calls to 911 without entering the device
password (if one has been set) or if your account is
restricted.
To call the 911 emergency number when the device’s
screen is locked with a screen lock:
1. On the enter your password screen, tap emergency
call.
2. Tap , and then tap call.
To call the 911 emergency number normally or when your
account is restricted:
1. If the screen is locked, touch the wallpaper and
slide it upward to unlock the screen.
2. Press and tap to open the Phone
application.
3. Tap , tap , and then tap call.
4. Tap end call to hang up.
242A. Device Basics
Enhanced 911 (E911) Information
This device features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your device seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important: Always report your location to the 911 operator
when placing an emergency call.
designated emergency call takers, known as
Public Safety Answering Points (PSAPs), may not
be equipped to receive GPS location information
from your device.
Some
In-Call Options
When a call is in progress, use the onscreen buttons to
mute or unmute the microphone or to turn the
speakerphone on or off. You can choose whether to
add a call, place the call on hold, and more.
Switching Between Calls
If you’re already on a call and accept another call, you
can choose to switch between the two calls.
1. When you receive another call, tap answer to
accept the second call, and to put the first call on
hold.
2. To switch between the calls, tap the bar at the top
of the screen.
3. To end the current call and return to the other call,
tap
end call.
Turning the Speakerphone On or Off During a
Call
1. Tap .
2. Ta p speaker. Tap speaker again to turn off the
speakerphone.
WARNING: Make sure you don’t have the device against
your ear when you have the speakerphone on. It
may damage your hearing.
Muting the Microphone During a Call
1. Tap .
2. Ta p mute. Tap mute again to turn on the
microphone.
Ending a Call
䊳 On the screen, tap end call.
Tip: If the phone display is off, press to turn on the
screen so you can tap end call.
2A. Device Basics25
Device Basics
Saving a Phone Number
Your device stores contact entries in the People Hub
and automatically sorts People entries alphabetically.
For more information, see “About the People Hub” on
page 49.
To save a phone number:
1. Press and tap to open the Phone
application.
2. Tap to display the dialpad and then enter the
phone number by tapping the keys on the keypad.
3. Tap save. (This button appears after tapping one
digit.)
4. Tap search or new contact. Tap .
5. Tap name and then use the keyboard to enter the
new contact name. When finished, tap , and
then tap to save the new entry.
– or –
Tap an existing contact name, tap , and then tap
to save the new number.
262A. Device Basics
Finding a Contact
You can search People for entries by name.
1. Press and tap People to open the People Hub.
2. Tap .
3. Enter the first letter or letters of an entry. (The more
letters you enter, the more specific the search.)
4. Tap the contact to display the contact’s information.
Entering Text
Using the Slideout Hardware Keyboard
Your device comes with a hardware QWERTY
keyboard, which is similar to a standard keyboard on a
computer. To use the keyboard, slide the screen panel
to the right to reveal the keyboard. The screen panel
will pop up at an angle for comfortable viewing.
In most applications, the screen orientation
automatically switches to landscape mode when the
keyboard is opened. Certain applications and Hubs,
such as the Start screen, the main People Hub, and the
applications list, will remain in portrait mode.
Important: The screen angle is non-adjustable. Do not try to
adjust the screen past its maximum angle. Doing
so will damage the device.
Entering Text
You can do the following with the hardware keyboard:
䢇 To type numbers and lowercase letters, press the
keys using your thumbs or fingers.
䢇 Press the following keys to enter uppercase letters,
special characters, or symbols:
䡲 Shift key ()
● Press once to capitalize the next letter you
select.
● Press and hold to lock the key and type a
series of uppercase letters (this works just like
the Caps Lock key on your computer
keyboard). Press it again to unlock the key.
2A. Device Basics27
Device Basics
䡲 Function key ()
● To enter the symbol or punctuation mark that
is shown at the upper right corner of a key,
press , and then press the corresponding
key.
● Press and hold to lock the key and type a
series of special characters. Press it again to
unlock the key.
䡲 To open the Symbol Pad, press (). This allows
you to enter symbols and numbers using the
onscreen keyboard.
䡲 Press ( ) to insert a hard return when typing.
䡲 Press the arrow keys ( , , , or ) for
directional movement.
䡲 To delete the previous character, press ().
Press and hold to continue deleting.
䡲 Press () and then tap an icon to insert a
smiley.
䡲 For special characters, press a letter and then
press () to select the character from the
onscreen menu. For example, press “a” and then
282A. Device Basics
press () and then tap an option to enter æ, à,
and more.
Using the Onscreen Keyboard
When you start an application or select a box that
requires you to enter text or numbers, you will see the
onscreen keyboard.
Changing to Landscape Orientation
When entering text, you can choose to use the
landscape orientation of the onscreen keyboard by
turning the device sideways. This pops up a larger
keyboard that lets you type easily using two thumbs
Note: The landscape orientation keyboard is not supported in
all applications.
Entering Text
To enter text using the onscreen keyboard, tap the
letters or numbers you want to enter.
After entering your text, press to close the keyboard.
To open and use it again, tap a text box.
Depending on the app you’re in, you might see a
slightly different keyboard layout. Use the following keys
while entering text:
Shiftkey. Tap to capitalize the next letter you
enter. Press and hold or tap twice to turn on caps
lock.
Numerickey. Tap to switch to the numeric and
symbol keyboard.
More key. While in the numeric and symbol
keyboard, tap to show more symbols.
Alphabetkey. Tap to switch to the alphabetic
keyboard.
Language key. Tap to switch to a different
language keyboard. Available keyboard
languages depend on the phone version you
have. This key may not be show on devices with
only one keyboard language.
Enter key. Tap to create a new line.
Backspace key. Tap to delete the previous
character. Press and hold to delete multiple
characters.
Smiley key. Tap to enter smileys. (Only available
when writing a text or picture message).
Tip: To quickly add a period, tap Space twice.
Note: To enter accented or special characters such as æ or
à, tap and hold the associated letter key to display a list
of options, and then tap the desired symbol.
2A. Device Basics29
Device Basics
Moving the Cursor
1. While entering text, press and hold the text box. A
floating cursor appears.
2. Drag the cursor to the position that you want, and
then release your finger.
Predictive Text
The keyboard has predictive text to help you type
quickly and accurately. Predictive text input is enabled
by default, and word suggestions are displayed as you
type.
To enter a word in predictive mode, do any of the
following:
䢇 If you see the word you want in bold, you can simply
tap the space bar to insert the word into your text.
䢇 If you see the word you want shown in the
suggestions before you have finished typing the
entire word, tap the word to insert it into your text.
䢇 Slide left on the suggestion bar to see more words.
302A. Device Basics
Changing Predictive Text Settings
You can choose whether to allow text suggestions,
correct misspelled words, insert a space after selecting
a suggestion, reset text suggestions, and more.
1. Press and tap .
2. Tap Settings > keyboard.
3. Select or clear any of the check boxes you want to
change.
Tip: To remove all the words you’ve added to your suggestion
list, flick up and tap reset text suggestions.
⽧ Personalization Settings (page 31)
2B. Settings
⽧ Sound Settings (page 32)
⽧ Display Settings (page 34)
⽧ Location Settings (page 35)
⽧ Airplane Mode (page 35)
⽧ TTY Use With Sprint Service (page 36)
⽧ Security Settings (page 37)
⽧ Email and Account Settings (page 40)
⽧ Date & Time Settings (page 43)
⽧ Power-Saving Tips (page 44)
Personalization Settings
Changing Your Theme
Feeling a little blue? You can change the theme of your
phone to match your mood for the day.
1. Press and tap .
2. Ta p Settings > theme.
3. Select the Background and Accent color to fit your
mood by tapping their respective boxes.
Changing Your Lock Screen Wallpaper
Browse the collection of wallpapers available on your
device or choose from photos that you have taken with
the camera.
1. Press and tap .
2. Ta p Settings > lock & wallpaper > change wallpaper.
3. Choose whether to select from Wallpapers, Camera
Roll, or any other stored photo album.
4. Select the photo you want to use as your lock
screen wallpaper.
Settings
2B. Settings31
5.
If the photo you selected is bigger than the
allowable wallpaper size, crop the photo first. Drag
the photo and position the part that you want to be
your wallpaper inside the crop box, and then
tap .
Sound Settings
Phone Ring Tone
Select a default ring tone for incoming calls.
Selecting the Default Ring Tone
Your device provides a variety of ring tones that you
can set as the default ring tone of your device.
1. Press and tap .
2. Tap Settings > ringtones & sounds.
3. Tap the Ringtone box.
4. Listen to a ringtone by tapping the play icon
beside its name.
5. Tap the name of the ringtone that you want to use.
322B. Settings
Notification Sound
You can choose a sound that you want for notifications
of new text messages, voicemail, email, and more.
Selecting the Default Notification Sound
Your device provides a variety of sounds that you can
set as the default sound for notifications.
1. Press and tap .
2. Tap Settings > ringtones & sounds.
3. Tap the box of the notification you want to change
(
New text message, New voicemail, or New email),
and then choose the sound to use for that
notification.
Adjusting the Device’s Volume Settings
Adjust your device’s volume settings to suit your needs
and your environment.
Press the VOLUME UP or VOLUME DOWN button to
adjust the volume to your desired level. The volume bar
appears on top of the screen and shows the volume
level.
You can adjust the ringer volume in standby mode (or
the earpiece volume during a call) by pressing the
volume button up or down.
On the volume bar, tap the icon on the right to quickly
switch to ring or vibrate. If you want to have silent as an
option, you need to turn off vibrate on your phone.
Vibrate
To set your device to vibrate instead of making any
sounds:
1. Press and tap .
2. Ta p Settings > ringtones & sounds.
3. Tap t he Vibrate On/Off switch on the right to turn
vibrate off and on.
With vibrate on, your device will go to vibrate mode
when you lower the sound volume down to zero. When
vibrate is off, the phone will go into silent mode when
you set the volume to zero.
Silence All
The Silence All option allows you to mute all sounds
without turning your device off.
To activate Silence All:
䊳 Press the VOLUME DOWN button in standby mode
until the volume bar shows that the sound volume
is zero. If your device is set to vibrate, it will still
vibrate in Silence All mode.
To deactivate Silence All:
䊳 Press the volume button up repeatedly to select a
volume level.
Controlling Keypress Sound
You can set the device to play a sound when you are
using the phone keypad or tapping the screen.
1. Press and tap .
2. Ta p Settings > ringtones & sounds.
3. Tap the Play a sound for Key press check box to
select or clear it.
2B. Settings33
Settings
Display Settings
Changing the Screen Timeout Period
After a period of inactivity, the device screen turns off to
conserve battery power. You can set the idle time
before the screen turns off.
1. Press and tap .
2. Tap Settings > lock & wallpaper.
3. Tap the Screen time-out box, and then select the
time before the screen turns off.
Tip: To turn off and lock the screen quickly, press .
Adjusting the Brightness
By default, the screen brightness automatically adjusts
depending on the surrounding lighting conditions.
To manually adjust screen brightness:
1. Press and tap .
2. Tap Settings > brightness.
342B. Settings
3. Tap the Automatically adjust On/Off switch to turn it
off.
4. Select the Level to use.
Changing the Screen Orientation
By default, the screen orientation automatically
changes when the device is rotated.
Note: Not all application screens support automatic rotation.
The screen orientation automatically changes to
landscape mode when you turn the device.
Location Settings
Airplane Mode
Your device is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.
Note: With Location activated on the device, the network to
detect your position using GPS technology, making
some Sprint applications and services easier to use.
Tur ni ng Location off will disable the GPS location
function for all purposes except 911, but will not hide
your general location based on the cell site serving
your call. No application or service may use your
location without your request or permission.
GPS-enhanced 911 is not available in all areas.
To disable your device’s Location setting feature:
1. Press and tap .
2. Ta p Settings > location.
3. Tap t he Location services On/Off switch to turn
it off.
Airplane Mode allows you to use many of your device’s
features, including the Pictures Hub, Camera, and
Music + Videos, when you are on an airplane or in any
other area where making or receiving calls or data is
prohibited. When you set your device to Airplane Mode,
all wireless radios on your device are turned off,
including the call function, data services, Bluetooth,
and Wi-Fi.
Note: While Airplane mode is enabled, it is still possible to
turn Bluetooth and Wi-Fi on and off through Settings.
To turn Airplane Mode on or off in Settings:
1. Press and tap .
2. Ta p Settings > airplane mode.
3. Tap t he Status On/Off switch to turn it on or off.
Tip: When you disable airplane mode, the call function is
turned back on and the previous state of Bluetooth and
Wi-Fi is restored.
2B. Settings35
Settings
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities to communicate by telephone.
Your device is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your HTC Arrive and TTY device will connect via a
special cable that plugs into your device's headset
jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to
purchase the connector cable.
To turn TTY Mode on or off:
1. Press and tap .
2. Tap Settings > ease of access.
3. Select the desired TTY/TDD mode by choosing
one of the options.
Note: When enabled, TTY mode may impair the audio
quality of non-TTY devices connected to the headset
jack.
362B. Settings
To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
1. Press and tap > .
2. Tap , tap call, and then tap to
reach an operator.
For additional information about Sprint Relay Services
and TTY compatability, call Sprint Relay Customer
Service at 800-676-3777 or visit
WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by
PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry
and the PSAP community are currently working
to resolve this.
www.sprintrelay.com.
Security Settings
Protecting Your Device With a Password
You can secure your device by requiring a password
every time your device is turned on or every time it
wakes up from sleep mode (screen is off).
To create and enable the screen unlock password:
1. Press and tap .
2. Ta p Settings > lock & wallpaper.
3. Tap t he Password On/Off switch.
4. Enter the 4-digit numeric password in both the
New password and Confirm password boxes.
5. Tap done.
To disable the screen lock:
1. Press and tap .
2. Ta p Settings > lock & wallpaper.
3. Tap t he Password On/Off switch.
4. Enter your password.
If you fail to enter the correct password after five
attempts, you will be prompted to wait for one minute
before you can try again.
Protecting Your Device Through the Web
It’s a nightmare when you lose your device, especially if
there’s sensitive information on it. Now, by going to
www.windowsphone.live.com on your computer, you can
find your device’s location, lock it, make it ring, and
even erase the contents on your device through a Web
browser.
To set up device protection:
1. Press and tap .
2. Ta p Settings > find my phone.
3. Tap the Find My Phone options you wish to use.
4. Sign in to your Windows Live account, or create
one if you do not yet have one associated with
your device.
Important: In order to find and control your device from your
computer’s Web browser, your device must be
connected to the Internet through a Wi-Fi or data
connection.
2B. Settings37
Settings
Note: Make sure to sign in to Windows Live on your
computer using the same Windows Live ID you used
on the device.
Updating Your Device’s System Software
From time to time, system software updates for your
device may be available. Your device will automatically
check and notify you if an update is available. You can
download and install the update to your device using
the Zune software.
Depending on the type of update, the update may
erase all your personal data and customized settings,
and it could also remove any programs you have
installed. Make sure that you have used the Zune
software to synchronize the information and files you
want to keep. See “Getting Yo ur M e dia Fil e s to Yo ur
Device Using Zune” on page 72 for more information.
Note: Checking and downloading system software updates
may incur additional data transfer fees.
382B. Settings
To check for phone system software updates:
1. Press and tap .
2. Tap Settings > phone update.
3. If an update is available and you want to learn
more and install it on your device, connect your
device to your computer using the USB cable that
came with your device.
4. On your computer, run the Zune software if it
doesn’t start automatically.
5. In the Zune software, select Settings > Phone >
Update.
Note: If you have not installed the Zune software on your
computer, you’ll be prompted to download and install it
before you can check for software updates for your
device.
Resetting Your Device
Resetting the device deletes all data, including
downloaded applications, and resets the device back
to its initial state — the state before you turned on the
device for the first time.
Important: Make sure to back up important data you have
To reset the device using Settings:
1. Press and tap .
2. Ta p Settings > about.
3. Tap reset your phone, tap yes, and then tap yes
To reset the device using the device keys:
1. With the device turned off, press and hold the
2. Wait for the screen to show the instructions on how
3. Follow the insructions on the screen to reset your
on the device before you reset it.
again.
VOLUME UP and DOWN buttons, and then briefly
press .
to do the factory reset, and then release the
volume button.
device.
Security Features for Data Services
Enabling and Disabling Data Services
You can disable data services without turning off your
device; however, you will not have access to all data
services, including Web and messaging. Disabling
data services will avoid any charges associated with
these services. While signed out, you can still place or
receive phone calls, check voicemail, and use other
voice services. You may enable data services again at
any time.
To enable or disable data services:
1. Press and tap .
2. Ta p Settings > cellular.
3. Tap t he Data connection On/Off switch.
2B. Settings39
Settings
Email and Account Settings
Setting Up Your Accounts
Set up your Windows Live, Google, Microsoft Outlook,
Facebook, and other accounts so you can sync
information and receive updates from these accounts
on your device.
Note: You may have signed in to your Windows Live account
when you initially configured your device.
1. Press and tap .
2. Tap Settings > email & accounts.
3. Tap add an account, and then tap the type of
account you want to set up.
4. Enter your email address and password, and then
tap
sign in.
Manually Synchronizing Your Accounts
1. Press and tap .
2. Tap Settings > email & accounts.
402B. Settings
3. Press and hold the account you want to
synchronize and then tap
Note: You can also tap from an account page (for
example, the Hotmail inbox) to sync an account.
sync.
Deleting an Account
1. Press and tap .
2. Tap Settings > email & accounts.
3. Press and hold an account name and then tap
delete.
What You Can Do With Your Windows Live
Account
Using Windows Live on your device lets you access the
things you care about anywhere you are and on any
computer or your device. When you sign in to your
device with a Windows Live ID, your pictures, contacts,
OneNote notes, calendar, and email will be
synchronized:
䢇 on your device
䢇 on your PC
䢇 on the Web (using any computer with an Internet
connection)
After you sign in, you can quickly capture things while
you’re away from your computer and then share,
organize, edit, or archive them for later. Items you might
access this way include pictures, notes, appointments,
contacts, grocery lists, story ideas, quotes, and other
things to remember.
Note: If you already have an Xbox LIVE or Zune account,
you’ll get more from your device if you sign in using
one of those accounts.
The first Windows Live ID that is used to sign in to your
device cannot be deleted without performing a factory
reset.
Features of Windows Live
Here’s an overview of the things you can do when you
connect with Windows Live.
䢇 Share pictures on SkyDrive
You can share your pictures by posting them on
Windows Live, by manually selecting the photos
you’d like to share, or by automatically sharing all
new pictures that you take. Then you can edit and
organize them using Windows Live Photo Gallery.
Note: If you set up more than one Windows Live account on
your device, photos in those additional accounts will
not be sychronized with your device.
䢇 Keep track of your device with Find My Phone
As soon as you sign in to your device using your
Windows Live ID, you’ll be signed up for Find My
Phone. If you lose your phone, you can go to the
Find My Phone website (
www.windowsphone.live.com)
from your computer to ring your device, lock the
screen and display a message, erase sensitive data
on the device, or find the device on a map.
䢇 Use OneNote to capture your thoughts
If you use OneNote already, you can sync your
notebooks to your device and edit them on the go,
with the changes you make immediately visible on
your PC or any other computer with a Web
connection.
If you haven’t used OneNote before, you can use it
to take notes, keep track of lists (like grocery lists), or
even write longer passages of text (like a poem or
2B. Settings41
Settings
letter). You can add pictures and voice notes to your
OneNote notebooks.
䢇 Schedule your life with Windows Live calendar
When you sign in to your device using your
Windows Live ID, you get a free, full-featured
calendar. Add appointments, meetings, tasks, dates,
or plans to your Windows Live calendar and then
you can see them from your device and any
computer that can access the Web.
䢇 Back up your contacts
When you add a new contact to your device, you
can also add it to your Windows Live account.
Your Google Account and Exchange
ActiveSync
Synchronize your device with your Google Account so
you can access your Gmail as well as your Google
contacts and calendar appointments right on your
device.
Note: You need to be signed in to your Google account to
synchronize Google Apps.
422B. Settings
You can also synchronize your device with your
company’s Microsoft Exchange Server to access your
Exchange Server account’s email, contacts, and
calendar appointments.
Note: You need to have an Exchange ActiveSync account
set up on your device. See “Adding Your Exchange
ActiveSync Account” on page 99.
To select which items to synchronize:
1. Press and tap .
2. Tap Settings > email & accounts.
3. Tap Google to choose the synchronization settings
for your Google account or tap
Outlook to choose
settings for your Exchange ActiveSync account.
4. Tap the Download new content box to choose how
often you want your device to download new email
messsages.
5. Tap the Download email from box to choose the
time range of email messsages to download.
6. Under Contents to sync, choose the items (email,
contacts, or calendar) that you want to synchronize
or remove from your device.
7. Tap to apply your selected settings.
To stop synchronization:
䊳 When the device is synchronizing, press to stop
synchronization.
2. Ta p Settings > email & accounts > add an account >
Facebook.
3. Enter the email address and password that you
use for signing in to Facebook.
4. Tap sign in.
Date & Time Settings
Your Facebook Account
If you set up a Facebook account when you first turned
on your device, you can quickly log in and synchronize
information such as status messages and friends lists
between your device and your Facebook account on
the Web.
Note: You need to have an existing Facebook account to
access it from your device.
Logging in to Your Facebook Account
If you previously skipped the sign-in process, follow the
steps below to log in to your Facebook account.
1. Press and tap .
Setting Local Date, Time Zone, and Time
By default, your device automatically uses the
network-provided date, time zone, and time. However,
you can set the date, time zone, and time manually if
you need to.
1. Press and tap .
2. Ta p Settings > date & time.
3. Tap t he Set automatically On/Off switch to turn off
automatic date and time setting.
4. Select values for Time zone, Time, and Date.
Note: You can also choose to display the time in a 24-hour
format by tapping the
24-hour clock On/Off switch.
2B. Settings43
Settings
Power-Saving Tips
Adjusting the Screen Timeout Period and Display
Brightness
See “Changing the Screen Timeout Period” and
“Adjusting the Brightness” on page 34.
Managing Your Device’s Wireless Functions
To save battery life, you can disable the data
connection, Bluetooth, Location services, and Wi-Fi
functions of the device when not in use.
To disable the data connection:
1. Press and tap .
2. Tap Settings > cellular.
3. Tap the Data connection On/Off switch to turn off
the data connection.
To disable Bluetooth:
1. Press and tap .
2. Tap Settings > Bluetooth
442B. Settings
3. Tap the Status On/Off switch to turn off the
Bluetooth antenna.
To disable Location services:
1. Press and tap .
2. Tap Settings > location.
3. Tap the Location services On/Off switch to turn off
the Location services.
Note: If you turn Location services off, Bing Maps, the weather
app, and other services will not be able to determine
your location, which may reduce the usefulness of
those apps.
To disable the Wi-Fi feature:
1. Press and tap .
2. Tap Settings > Wi-Fi.
3. Tap the Wi-Fi networking On/Off switch to turn off
the wireless connection.
Setting the Email Synchronization Schedule
If you use the device to send and receive email, you
can set your email account to download email more or
less frequently as desired. The more frequently your
device checks for new messages, the more quickly the
battery will run down.
To learn how to change the synchronization schedule,
see “Your Google Account and Exchange ActiveSync”
on page 42.
Settings
2B. Settings45
⽧ Viewing History (page 46)
2C. History
⽧ Making a Call From History (page 47)
⽧ Saving a Number From History (page 47)
⽧ Erasing History (page 48)
462C. History
Viewing History
History is a list of phone numbers (or People entries)
for calls you placed, accepted, or missed. History
makes redialing a number fast and easy. It is
continually updated as your device automatically adds
new numbers to the beginning of the list. Each entry
contains the People entry name (if the number is in
People), or the phone number (if the number is not in
People), along with the date, time, and type of call
(incoming, outgoing, missed).
To view History:
1. Press and tap to open the Phone
application.
2. Tap a name or number in the list to go to a screen
where you can choose to call the number, view the
contact information (if the number is stored in your
contacts list), save the contact information (if the
number is not stored in your contacts list), or send
a text message.
Note: History records only calls that occur while the device is
turned on. If a call is received while your device is
turned off, it will not be included in History.
Making a Call From History
1. Press and tap to open the Phone
application.
2. Tap next to an entry on the call history list to
place a call to that entry.
Note: You cannot make calls from call history to entries
identified as No ID or Restricted.
Saving a Number From History
If the phone number of a person who called is not in
People, you can choose to save the number.
1. Press and tap to open the Phone
application.
2. Tap the entry and then tap at the bottom of the
profile page.
3. Tap search or new contact.
4. Confirm the number and number type and then
tap .
5. Tap name and then use they keyboard to enter the
new contact name. When finished, tap and
then tap to save the new entry.
– or –
Tap an existing contact name, tap and then tap
to save the new number.
After you have saved the number, your device displays
the new People entry. (See “Displaying an Entry in
People” on page 52.)
Note: You cannot save phone numbers already in People or
from calls identified as
No ID or Restricted.
2C. History47
History
Erasing History
To erase a History entry:
1. Press and tap to open the Phone
application.
2. Press and hold the received call and then tap
delete item on the options menu.
To erase all History entries:
1. Press and tap to open the Phone
application.
2. Press and then tap delete all.
3. Tap delete to confirm the deletion.
482C. History
⽧ About the People Hub (page 49)
2D. Contacts
⽧ Viewing Your Contacts and Their Feeds (page 49)
⽧ Adding a New People Entry (page 50)
⽧ Saving a Phone Number (page 50)
⽧ Viewing Contact Information (page 51)
⽧ Merging Entries in People (page 51)
⽧ Editing an Entry in People (page 52)
⽧ Finding Entries in People (page 54)
⽧ Your Me Tile (page 55)
About the People Hub
When you set up your email and other accounts on
your device, your contacts are imported automatically
into your People Hub. You’ll be able to see contacts
from your Windows Live, Facebook, and other email
accounts like Gmail and Outlook (Microsoft Exchange
ActiveSync).
Viewing Your Contacts and Their
Feeds
If you set up your device to synchronize with any of
your Windows Live, Gmail, Facebook, and Exchane
ActiveSync accounts, you will see all your contacts
from these accounts in your People Hub. To find out
how to set up your device to synchronize with these
accounts, see “Setting Up Your Device” on page 2.
From People, you can choose to communicate with
your contacts through phone, messaging, and email.
You can also view their Windows Live and Facebook
feeds.
Contacts
2D. Contacts49
To open the People Hub:
䊳 On the Start screen, tap People.
all of the People Hub, you’ll see all contacts that
In
you’ve created on your device as well as contacts that
are synchronized with your email and Facebook
accounts.
Adding a New People Entry
1. On the Start screen, tap People.
2. In all of the People Hub, tap .
3. Select the Account, for example, Windows Live. This
determines which account the contact will sync
with.
4. Enter information by tapping an item.
5. Tap when you’re done.
Tip: ICE - In Case of Emergency
To make it easier for emergency personnel to identify
important contacts, you can list your local emergency
contacts under “ICE” in your phone’s Contacts list. For
example, if your mother is your primary emergency
contact, list her as “ICE-Mom” in your Contacts. To list
more than one emergency contact, use “ICE1-___,”
“ICE2-___,” etc.
If you’re signed in to your Windows Live and/or
Facebook accounts, swipe to the left to see updates
from your friends.
502D. Contacts
Saving a Phone Number
To learn how to save a number from standby mode,
see “Saving a Phone Number” on page 26.
Viewing Contact Information
When you tap a contact on the People Hub, the profile
screen opens, showing you the person’s contact
details. You can call, send a text message, or send an
email to the contact from the profile screen.
Slide your finger left to see what’s new with that
contact. You’ll only see updates when you are signed
in to your Windows Live and/or Facebook accounts
and the person is also your friend in Windows Live
and/or Facebook.
Contacts
Merging Entries in People
Merge duplicated entries in People to avoid clutter and
confusion. If the same contact appears in your Phone
Hub, Gmail, and Facebook accounts, you can merge
the contact information into one entry.
The device automatically merges entries that it finds to
have similar data. If you need to manually merge
2D. Contacts51
entries or break the link between entries, follow the
procedures below.
Manually Merging Entries in People
If you have the same contacts stored in your phone
and online accounts such as Windows Live and
Facebook, your phone will try to link them as one
automatically. If it doesn’t, you can manually link them
so that you won’t have duplicated entries in your
contacts list.
1. On the Start screen, tap People.
2. In all of the People Hub, tap the name of the
contact you want to link.
3. At the bottom of the screen, tap . The link icon
may look a little different if the contact is already
linked to other contacts.
4. Do one of the following:
䡲 Under suggested links (if available), tap the
contact to link to that contact’s account.
– or –
䡲 Tap choose a contact to select a contact to link to
from your People list.
522D. Contacts
Unlinking Entries
1. On the Start screen, tap People.
2. In all of the People Hub, tap the name of the
contact whose contact information link you want to
break.
3. Tap at the bottom of the entry, tap the profile
you want to unlink, and then tap
unlink.
Editing an Entry in People
Changes that you make to entries in the People Hub
will be synchronized with their associated accounts.
Displaying an Entry in People
1. On the Start screen, tap People.
2. In all of the People Hub, tap the name of the
contact you want to view.
Adding a Number or an Email Address to
an Entry in People
1. Display an entry in People. (See “Displaying an
Entry in People” for details.)
2. Scroll down the screen and tap .
3. Tap n ex t to phone or email and enter the new
number or address.
4. Tap to save the changes.
Editing an Entry in People
1. Display an entry in People. (See “Displaying an
Entry in People” on page 52 for details.)
2. Scroll down the screen and tap .
3. Tap the information you want to edit.
4. Edit the information using the keypad.
5. Tap to save the changes.
Selecting a Ringer Type for an Entry
Assign a ringer type to an entry in People so you can
identify the caller by the ringer type. See “Sound
Settings” on page 32.
1. Display an entry in People. (See “Displaying an
Entry in People” on page 52 for details.)
2. Scroll down the screen and tap ringtone.
3. Select a ring tone from the list by tapping it.
4. Tap to save the changes.
Assigning a Picture to an Entry
Assign a picture to display when a specified contact
calls you.
1. Display an entry in People. (See “Displaying an
Entry in People” on page 52 for details.)
2. Scroll down the screen and tap .
3. Tap the picture at the top-left corner of the screen.
If no picture is assigned, you will see
the box.
add photo in
2D. Contacts53
Contacts
Tap a photo or an album, or tap to use your
4.
device’s camera to take a new picture.
䡲 If you selected an album or a photo, crop the
selected picture if needed, tap
tap .
– or –
䡲 If you selected the camera, take the picture, crop if
necessary, and then tap .
crop , and then
Adding Additional Information to an Entry
You can add additional information to an entry in
People.
1. Display an entry in People. (See “Displaying an
Entry in People” on page 52 for details.)
2. Scroll down the screen and tap .
3. Tap other.
4. Tap the type of information you want to add such
as
address, website, or birthday.
5. Tap to save the changes.
542D. Contacts
Note: When adding pictures or other information to an entry,
you may be prompted to select an entry type if the
person is linked to more than one account.
Deleting an Entry
1. On the Start screen, tap People.
2. In all of the People Hub, tap and hold the name of
the contact you want to delete.
3. In the menu that appears, tap delete.
Finding Entries in People
Finding Contacts by Name
1. On the Start screen, tap People.
2. Scroll through all the entries.
– or –
At the top of the People
press the button), enter the first letter or letters
of a name (such as “dav” for “Dave”). The more
letters you enter, the more your search narrows.
3. To display an entry, tap it.
all screen, press (or
Your Me Tile
When you sign in to your Windows Live or Facebook
account, your Me tile is automatically created on the
Start screen. Tap your Me tile on the Start screen (or in
all of the People Hub) and check status updates you
have posted, comments you have received, and
pictures that you have uploaded to your Windows Live
or Facebook accounts.
Contacts
2D. Contacts55
⽧ Calendar (page 56)
2E. Calendar & Tools
⽧ Calculator (page 60)
⽧ Microsoft Office Mobile 2010 (page 61)
Calendar
Use Calendar to create and manage events, meetings,
and appointments. Your Calendar helps organize your
time and reminds you of important events. Depending
on your synchronization settings, your device’s
Calendar stays in sync with your Windows Live,
Exchange ActiveSync (Outlook), and Google
calendars.
562E. Calendar & Tools
Adding an Appointment to the Calendar
You can create appointments that appear on your
phone only, or appointments that sync with your online
account calendars such as in Windows Live or
Exchange Server.
1. On the Start screen, tap Calendar.
2. In day or agenda view, tap .
3. If you have more than one calendar, select an
Account in which to add the appointment.
Note: You can create multiple Google Calendars only in
Google Calendar on the Web. After creating them in
Google Calendar on the Web, you’ll be able to see
them in the Calendar application on your device. For
more information about creating and managing
multiple Google Calendars, visit the Google website:
http://calendar.google.com.
4. Enter the appointment details.
5. Scroll down to the bottom of the screen and tap
more details to set a reminder, appointment
recurrence, notes, and more.
6. Tap to save the appointment.
The Calendar tile on the Start screen will show your
upcoming appointment.
Editing an Appointment
1. On the Start screen, tap Calendar.
2. In day or agenda view, press and hold the
appointment, and then tap
edit to open it.
3. Make your changes to the appointment.
4. Tap to save the changes.
Sending a Meeting Request (Exchange
ActiveSync only)
You can use Calendar to schedule a meeting or an
appointment and invite people to attend it. An invitation
email message will be sent to them from the account
that you choose.
1. Open Calendar and create a new appointment.
2. Add details, such as date and time, location, and
more. Remember to choose the
sending the invitation email.
Account to use for
3. Tap more details, scroll down the screen, and then
tap
add someone.
4. Invite required and optional attendees. Tap add
someone, then tap the name of the person to invite.
5. Tap to save the changes.
Appointment Reminders
When your device is turned on and you have an
appointment scheduled, your device alerts you and
displays the appointment summary.
Note: If you did not set a reminder when you created the
appointment, no reminder will appear.
To view, dismiss, or snooze the reminder:
䊳 On the reminder message, tap snooze to snooze or
dismiss to dismiss the appointment reminder.
2E. Calendar & Tools57
Calendar & Tools
Viewing Appoinments
When you open Calendar, it displays the day view by
default. You can also display the Calendar in agenda
or month view.
Day and Agenda Views
Day view displays a list of the appointments of one day.
Agenda view lists all your appointments in
chronological order.
The color bars on the right side of the appointments in
Agenda view indicate the type of calendar the
appointments are included in. To find out what each
color represents, tap and then tap
Change the color by tapping the color box.
When in Day view, slide up or down the screen to view
earlier or later days.
582E. Calendar & Tools
calendars.
Month View
In Month view, you’ll see text on the days that have
appointments. To switch to Month view, tap .
When in Month view:
䢇 Tap a day to view the appointments of that day.
䢇 Slide your finger up or down the screen to view
earlier or later months.
Tip: To change from month to day or agenda view,
press .
Viewing the Details of an Appointment
1. On the Start screen, tap Calendar.
2. In day or agenda view, tap the appointment to view
details.
Deleting an Appointment
There are two ways to delete an appointment.
䢇 In day or agenda view, press and hold an
appointment and then tap
䢇 While viewing an appointment, tap .
If the appointment repeats, you’ll be asked whether you
want to delete just that occurrence or all occurrences in
your calendar.
delete.
Displaying and Synchronizing Calendars
You can choose which calendars to show or hide on
your device’s Calendar, and which ones to keep
synchronized.
If you choose to display multiple calendars, a different
color will be assigned to each one.
Calendar & Tools
2E. Calendar & Tools59
To hide a calendar:
1. In day or agenda view, tap and then tap
calendars.
2. Tap t he on switch for the calendar that you want to
hide.
The calendars are kept synchronized on your device,
whether or not you hide them.
Choosing Which Calendars to
Synchronize With Your Device
You can choose which calendars to keep synchronized
on your device or which ones to stop synchronizing.
Stop Synchronizing a Calendar
1. On the Start screen, tap .
2. Tap Settings > email & accounts.
3. Tap the account whose calendar you want to stop
synchronizing with your device.
4. Clear the Calendar check box.
5. Tap .
602E. Calendar & Tools
Calculator
Your device comes with a built-in calculator.
1. Press and tap .
2. Tap Calculator.
3. Enter numbers or formulas using the onscreen
keys.
Note: To switch to a scientific calculator, turn your device
sideways to your left. The scientific calculator lets you
perform more complex calculations with square root,
logarithmic, and trigonometric functions.
4. Tap enter for the result.
Microsoft Office Mobile 2010
The Microsoft Office Hub consists of the following
apps:
䢇 Microsoft OneNote Mobile 2010 lets you keep track of
stuff at home, school, or work; your big ideas,
shopping lists, meeting notes, projects, and more.
䢇 Microsoft Word Mobile 2010 lets you create and edit
documents on your device.
䢇 Microsoft Excel Mobile 2010 lets you create, view, and
edit Excel spreadsheets on your device.
䢇 Microsoft PowerPoint Mobile 2010 lets you view (not
create) and edit slideshow presentations on your
device.
䢇 SharePoint Workspace lets you view, edit, and
download documents stored on Microsoft SharePoint
Server 2010.
Note: You can put your Office documents onto your device
from your computer using Zune or you can send the
files as email attachments to one of the email accounts
you have set up on your device. For more information
about using Zune, see “Getting Your Media Files to
Your Device Using Zune” on page 72.
Using Microsoft Office Mobile
1. Press and tap .
2. Ta p Office.
3. Select the Office app you want to use. Scroll left to
see the other Office apps.
Tip: For information on using the Microsoft Office Mobile
features, tap
options in the Hub. You can also go to
www.windowsphone.com
Welcome to Office or any of the Explore
for more details.
2E. Calendar & Tools61
Calendar & Tools
⽧ Automatic Speech Recognition (ASR) (page 62)
2F. Voice Services
Automatic Speech Recognition
(ASR)
You can use your device’s built-in automatic speech
recognition (ASR) software to dial any phone number
or a contact in your People list, search the Web, or
launch an application. All you have to do is to talk into
your device, and ASR will recognize your voice and
complete tasks by itself.
Activating ASR
1. Press and hold on your device.
2. If this is your first time to use ASR, the screen will
first display some suggestions on what commands
622F. Voice Services
you can use. When you’re ready to issue a
command, tap
Available ASR commands include:
䡲 Call <Name or Phone number> to call an entry in
your People list or any phone number, whether it
belongs to a stored contact or not. (See “Making
a Voice Call With ASR” on page 63.)
䡲 Find <Word or Phrase> or Search for <Word or
Phrase> to search for information on the Web.
(See “Searching the Web With ASR” on page 63.)
䡲 Open <Application Name> or Start <Application
Name> to open an application in your device.
(See “Opening Applications With ASR” on page
64.)
speak.
3. The screen then displays “Listening...” and your
device prompts you to say the name of the
command you want to use. Speak the command
and then tap
for your device to execute your command.
Tip: Use ASR in a quiet environment so it can accurately
recognize your commands.
go or just wait a couple of seconds
Making a Voice Call With ASR
1. Press and hold on your device.
2. Wait until you see the word “Listening...” appear on
the screen.
3. Say “Call [contact name]” to call a person stored in
your People list.
– or –
If the contact has more than one phone number,
say “Call [contact name, phone number type]” to
be specific. (For example, say “Call David, mobile”.)
– or –
Say “Call [number]” to dial a spoken phone
number.
Note: When dialing a phone number, numbers can be three
digits (for example, 911), seven digits (for example,
555-1234), or ten digits (for example, 222-555-1234).
4. Tap go on the screen to confirm or press on the
device to cancel the command; or choose from a
menu if ASR is not sure what you would like to do.
Searching the Web With ASR
You can search for information on the Web by saying
“Find” or “Search for” followed by the word or phrase
you want to look for.
1. Press and hold on your device.
2. Wait until you see the word “Listening...” appear on
the screen.
3. Say “Find [word]” or “Find [phrase]”.
– or –
Say “Search for [word]” or “Search for [phrase]”.
4. Tap go on the screen to confirm or press on the
device to cancel the command; or choose from a
menu if ASR is not sure what you would like to do.
Voice Services
2F. Voice Services63
Opening Applications With ASR
You can jump directly to many applications by saying
“Open” or “Start” followed by the application name.
1. Press and hold on your device.
2. Wait until you see the word “Listening...” appear on
the screen.
3. Say “Open [application name]” or say “Start
[application name]” to open an application in your
device.
4. Tap go on the screen to confirm or press on the
device to cancel the command; or choose from a
menu if ASR is not sure what you would like to do.
642F. Voice Services
⽧ Taking Pictures and Capturing Videos (page 65)
2G. Camera & Multimedia
⽧ Viewing Pictures and Videos Using the Pictures
Hub (page 69)
⽧ Editing Your Photos Using Photo Enhancer (page 71)
⽧ Getting Your Media Files to Your Device Using
Zune (page 72)
⽧ Using the Music + Videos Hub (page 73)
⽧ Enjoying Virtual Sound Effects With Sound
Enhancer (page 75)
Taking Pictures and Capturing
Videos
Your device comes with a 5.0 megapixel camera with
an autofocus feature that lets you capture sharp
pictures and videos.
Camera & Multimedia
Opening the Camera
䊳 To open the camera, press the camera button on
the lower right hand corner of your device.
– or –
䊳 On the Start screen, tap , and then tap Camera.
When you open the camera app for the first time, it will
ask you if you want to share the location of your device.
This will add a location tag to your captured photos so
you’ll know where they were taken.
2G. Camera & Multimedia65
Viewfinder Screen
The camera displays in landscape view only. You’ll find
the following controls on the viewfinder screen:
Tap to switch between Photo and Video
modes.
Tap to zoom in or out.
Tap to open the camera settings.
662G. Camera & Multimedia
Zooming
Before taking a photo or video, you can first use the
onscreen zoom buttons to zoom in or out of your
subject. Simply press the + or - onscreen buttons to
zoom in or out.
Tak ing a Phot o
1. On the Start screen, tap , and then tap Camera,
or press the camera button on the lower right side
of the device.
䡲 To adjust the zoom before you take the picture,
press + to zoom in or - to zoom out.
䡲 To adjust the camera settings before you take the
picture, tap and then select settings such as
camera flash mode.
2. Frame your subject on the viewfinder screen.
3. Press the camera button to take the photo.
䡲 Your device will automatically save the picture
and return to camera mode.
䡲 For options on the picture you just took, swipe the
screen from left to right and tap .
Camera Flash FAQ
Why doesn’t the Camera flash turn on?
The flash quickly consumes battery power. To save
battery power, the camera disables the flash (even
when you have set the camera flash mode to
or
Flash on) when one of the following occurs:
䢇 You have an incoming call. The flash will be disabled
temporarily when you have an incoming call. After
the call ends, you’ll be able to use the flash again. If
you have set the flash to
Flash on, it turns back on
after you answer and end the call.
䢇 Your device’s battery level reaches 20% or lower.
Recharge the battery so that the camera can have
enough battery power to use the flash.
䢇 Cold weather may lower battery performance which
affects the flash. To make sure the camera has
enough battery life to power up the flash, keep your
device warm. When not in use, put the device inside
your jacket to keep it warm, and try to avoid sudden
temperature changes that may affect battery
performance.
Auto flash
Capturing a Video
1. On the Start screen, tap , and then tap Camera,
or press the camera button on the lower right side
of the device.
2. On the viewfinder screen, tap to switch to video
mode.
䡲 To adjust the zoom before you record the video,
press + to zoom in or - to zoom out.
䡲 To adjust the video settings before you record the
video, tap and then select settings such as
video light mode and resolution.
3. Frame your subject on the screen.
4. Press the camera button to start capturing video.
Press it again to stop capturing.
䡲 Your device will automatically save the video and
return to video mode.
䡲 For options on the video you just captured, swipe
the screen from left to right and press and hold
the video.
2G. Camera & Multimedia67
Camera & Multimedia
After Capturing
After capturing a photo or video, slide your finger from
left to right to see the photo or video you’ve just
captured. Press and hold the photo or video so you
can:
add to favorites
(Photo mode only)
delete
upload to SkyDrive
(Photo mode only)
share... (Photo mode
only)
use as wallpaper
(Photo mode only)
682G. Camera & Multimedia
Add the photo to your favorites in
the Pictures application.
Delete the photo or video.
Upload the photo to your
SkyDrive online storage. You
need to be signed in to your
Windows Live account to upload
to SkyDrive.
Share the photo using
Messaging or email, or upload it
to your Facebook page. You must
be signed in to your Facebook
account to upload to Facebook.
Use the photo as your lock
screen wallpaper.
Camera Settings
To check and change your camera settings, tap on
the viewfinder screen, and then tap an item.
Effect
Resolution
Scenes
(Photo
mode only)
Flicker
adjustment
Metering
mode
Restore to
default
Apply a special effect to your captured
photos or videos.
Select a photo or video resolution to use for
capturing.
Choose a scene that matches the subject
or environment that you’re capturing.
When taking indoor shots under fluorescent
lighting, keep this setting on Auto or change
it to the proper frequency (50 Hz or 60 Hz)
of the power in your country to reduce
flicker.
Set how the camera measures the amount
of light to calculate the best exposure:
䢇 Center area mode allows the camera to
measure light in the center.
䢇 Average mode allows the camera to
measure light in the whole photo.
Change the camera back to default
settings.
Closing Camera
On the camera screen, press or .
Viewing Pictures and Videos Using
the Pictures Hub
Using the Pictures Hub, you can view photos and
watch videos that you’ve taken with your device’s
camera, downloaded, or synchronized with your
device. You can also take a look at your photos and
your friends’ photos that are on your Windows Live and
Facebook accounts.
Opening the Pictures Hub
䊳 To open the Pictures Hub, tap Pictures on the Start
screen.
After opening the Pictures Hub, slide to the left to check
out recent photos and photos on Facebook and
Windows Live.
Camera & Multimedia
Changing the Background of the Pictures
Hub
1. On the Start screen, tap Pictures.
2. Press and hold the text pictures on the top of the
screen.
3. Tap change background, tap a picture, and then
tap .
2G. Camera & Multimedia69
Viewing Photos and Videos
1. Choose how you want to browse through your
photos and videos (all, date, favorites).
2. Select an album to view.
3. Tap a photo or video to view it in full screen.
Viewing Photos and Videos in Landscape
Orientation
䢇 The photo orientation adjusts to how you hold your
device. Turn your device sideways to view a photo in
landscape mode.
䢇 Video is always displayed in landscape mode when
you play it. Use the onscreen controls to play, pause,
or stop the video.
Zooming In or Out on a Photo
There are two ways you can zoom in or out of a photo:
䊳 Tap the screen twice quickly to zoom in, then tap
the screen twice quickly again to zoom out.
– or –
You can also use pinch and spread to zoom in or
out. (See “Pinch” on page 14 for details.)
702G. Camera & Multimedia
Sharing Your Photos on the Web
Using the Pictures Hub, you can share your photos on
Facebook and upload your photos to your Windows
Live SkyDrive.
Sharing Photos on Facebook
You must be logged in to your Facebook account to be
able to upload photos.
1. On the Start screen, tap Pictures.
2. Tap all.
3. Tap the album where the photo you want to share
is stored.
4. Press and hold the photo you want to send, and
then tap
share > upload to Facebook.
Uploading a Photo to Your SkyDrive
You must be logged in to your Windows Live account
to be able to upload photos.
1. On the Start screen, tap Pictures.
2. Ta p all.
3. Tap the album where the photo you want to share
is stored.
4. Press and hold the photo you want to send, and
then tap
share > upload to SkyDrive.
5. If you want to enter a caption, tap the caption box,
and then enter your caption.
Editing Your Photos Using Photo
Enhancer
Photos need a bit of touch-up? Use one of the
available photo enhancements to touch up your
photos. The original photos are not touched. They’re
saved as new files af ter you make your changes.
1. On the Start screen, tap > Photo Enhancer.
2. Ta p choose picture.
3. Open the album where the photo you want to edit
is located, and then tap the photo.
4. Slide your finger left across the top of the screen to
choose the effect you want to apply to the photo.
5. Tap . The enhanced photo is saved in another
album called
Saved Pictures.
2G. Camera & Multimedia71
Camera & Multimedia
Getting Your Media Files to Your
Device Using Zune
You’ll need the Zune® software to get your music,
videos, and podcasts from your computer to your
device. If you don’t have the Zune software on your
computer yet, go to
install it.
Setting Up Zune to Synchronize Your
Computer and Device
1. Connect your device to your computer using the
supplied USB cable. Zune automatically opens on
your computer, if you haven’t already opened it.
2. Wait for Zune to recognize your device, and then
follow the onscreen instructions to set it up.
722G. Camera & Multimedia
www.zune.net to download and
Choosing Items to Synchronize With Your
Device
After setting up Zune on your computer, choose what
you want to sync with your device.
1. Connect your device to your computer using the
supplied USB cable. Zune automatically opens on
your computer, if you haven’t opened it already.
2. Click collection on top of the Zune screen.
3. Choose the type of media (for example, Music) you
want to sync to your device.
4. Choose the items you want to sync with your
device, and then drag them to the phone icon at
the bottom-left corner of the Zune screen.
Using the Music + Videos Hub
The Music + Videos Hub is your gateway to your
media collection. Listen to your music, watch your
videos, check out your podcasts, listen to the radio,
and go to the Windows Phone Marketplace to buy
music all in the Music + Videos Hub.
Opening the Music + Videos Hub
To open the Music + Videos Hub, tap Music + Videos
on the Start screen.
Listening to Music
Get your music into your phone by following the steps
in “Choosing Items to Synchronize With Your Device”.
1. On the Start screen, tap Music + Videos.
2. In zune, tap music.
3. Slide your finger left or right to browse your music
according to the category you want.
4. Tap the title of the song you want to listen to.
While listening, you can press and hold to
rewind or press and hold to fast forward.
Buy additional music by visiting the Windows Phone
Marketplace.
Turning Repeat or Shuffle On
While playing a song, tap the album cover to loop or
shuffle the songs in the album. You can also rate the
album.
Controlling Music Playback from the Status Bar
When you exit the music player, you can still control
music playback from the status bar. To show the
2G. Camera & Multimedia73
Camera & Multimedia
playback controls on the status bar, press the VOLUME
UP or VOLUME DOWN button.
Watching Videos
The screen automatically switches to landscape mode
when you play a video.
Get your videos into your device by following the
procedure in “Choosing Items to Synchronize With
Your Device” on page 72.
1. On the Start screen, tap Music + Videos.
2. In zune, tap videos.
3. Slide your finger left or right to browse through
your videos according to the category you want.
4. Tap the title of the video you want to watch.
Tuning Into Your Podcasts
Get your podcasts into your device by following the
procedure in “Choosing Items to Synchronize With
Your Device” on page 72.
1. On the Start screen, tap Music + Videos.
2. In zune, tap podcasts.
742G. Camera & Multimedia
3. Slide your finger left or right to browse through
your audio or video podcasts.
4. Tap the title of the podcast you want to listen to or
watch.
Listening to the Radio
You can use the Radio to listen to FM radio stations on
your device. You will first need to connect a wired
headset to the audio jack of your device. FM Radio
uses the stereo headset as the FM radio antenna.
Listening to an FM Station
1. On the Start screen, tap Music + Videos.
2. In zune, tap radio.
3. Slide your finger left or right to go to the radio
station you want to listen to.
4. Add the radio station to your favorites by
tapping .
Tip: Access your favorite radio stations by tapping .
The radio station plays in the background even if you
exit the radio screen. If you do not want to continue to
listen to the radio, tap before exiting. To resume
play, tap .
Enjoying Virtual Sound Effects With
Sound Enhancer
Get that surround sound feeling when you’re watching
videos or listening to music on your device.
1. On the Start screen, tap > Sound Enhancer.
2. Ta p Audio and Video to set the sound option you
want to use. You can choose No effects or SRS
enhancement. For Audio, if you’re using a wired
headset, you can also choose from various preset
equalizer settings.
SRS and equalizer are not available when you’re
using a Bluetooth stereo headset.
Camera & Multimedia
2G. Camera & Multimedia75
⽧ About Bluetooth (page 76)
2H. Bluetooth
⽧ Turning Bluetooth On and Off (page 76)
⽧ Connecting a Bluetooth Headset or Car Kit (page 77)
⽧ Reconnecting a Headset or Car Kit (page 78)
⽧ Disconnecting From a Bluetooth Device (page 78)
About Bluetooth
Bluetooth is a short-range communications technology
that allows you to connect wirelessly to a number of
Bluetooth devices, such as headsets and hands-free
car kits, and Bluetooth-enabled handhelds, computers,
printers, and wireless phones. The Bluetooth
communication range is usually approximately 30 feet.
762 H. Blu eto ot h
Which Bluetooth Profiles Can the
Device Support?
Your device supports the following Bluetooth profiles:
䢇 Advanced Audio Distribution Profile (A2DP)
䢇 Audio/Video Remote Control Profile (ACRCP)
䢇 Hands Free Profile (HFP)
䢇 Headset Profile (HSP)
䢇 Phone Book Access Profile (PBAP)
Turning Bluetooth On and Off
By default, your device’s Bluetooth feature is set to Off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.
1. Press and tap .
2. Tap Settings > Bluetooth.
3. Tap the Status On/Off switch to turn on Bluetooth.
Note: Turn off Bluetooth when not in use to conserve battery
power, or in places where using a wireless device is
prohibited, such as aboard an aircraft and in hospitals.
Connecting a Bluetooth Headset or
Car Kit
You can listen to music over a Bluetooth stereo
headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. Follow the
same steps to set up stereo audio and hands-free
devices.
To listen to music with your headset or car kit, the
headset or car kit must support the A2DP Bluetooth
profile.
Make sure that the headset is discoverable, so that your
device can find the headset. Refer to the instructions
that came with the headset to find out how to set it to
discoverable mode.
1. Press and tap .
2. Ta p Settings > Bluetooth.
3. If the Bluetooth swtch is off, tap the Status On/Off
switch to turn on Bluetooth. Your device will start to
scan for devices within range.
4. When you see the name of your headset
displayed, tap the name. Your device then
automatically tries to pair with the headset.
5. If automatic pairing fails, enter the passcode
supplied with your headset.
When the Bluetooth headset or car kit establishes a
connection to your device, the Bluetooth connected
icon is displayed in the status bar for a brief
moment. Depending on the type of headset or car kit
you have connected, you can then start using the
headset or car kit to listen to music or make and
receive phone calls.
Note: Due to different specifications and features of other
Bluetooth-compatible devices, display and operations
may be different, and functions such as transfer or
exchange may not be possible with all Bluetoothcompatible devices.
2H. Bluetooth77
Bluetooth
Reconnecting a Headset or Car Kit
Normally, you can easily reconnect your headset by
switching on Bluetooth on your phone, and turning on
the headset. However, you might have to connect
manually if your headset has been used with another
Bluetooth device.
1. Make sure that the headset is set to discoverable.
2. Press and tap .
3. Tap Settings > Bluetooth.
4. If Bluetooth switch is off, tap it to turn on Bluetooth.
5. Tap the headset’s name in the Bluetooth devices
section.
6. If prompted to enter a passcode, try 0000 or 1234,
or consult the headset or car kit documentation to
find the passcode.
If you still cannot reconnect to the headset or car kit,
follow the instructions in “Disconnecting From a
Bluetooth Device”, and then follow the instructions in
“Connecting a Bluetooth Headset or Car Kit” on page
77.
782 H. Bl uetooth
Disconnecting From a
Bluetooth Device
To disconnect a Bluetooth device:
1. Press and tap .
2. Tap Settings > Bluetooth.
3. On the list of Bluetooth devices, tap the device to
disconnect from it. Tap the device again on the list
to connect to it.
To unpair from a Bluetooth device:
You can make your device forget its pairing connection
with another Bluetooth device. To connect to the other
device again, you may need to enter or confirm a
passcode again.
1. Press and tap .
2. Tap Settings > Bluetooth.
3. On the list of Bluetooth devices, press and hold the
device to unpair.
4. Tap delete.
Section 3
Sprint Service
⽧ Voicemail (page 80)
3A. Sprint Service:
The Basics
⽧ Text Messaging (SMS) and Multimedia
Messaging (MMS) (page 82)
⽧ Caller ID (page 85)
⽧ Call Waiting (page 86)
⽧ Making a 3-Way Call (page 86)
⽧ Call Forwarding (page 87)
⽧ Roaming (page 87)
Voicemail
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
803A. Sprint Service: The Basics
1. On the Start screen, tap to open the Phone
application.
2. Tap at the bottom of the screen.
3. Your device will automatically connect with Sprint
Voicemail service. Follow the voice prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
4. When you’re done, tap end call.
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.
Voicemail Notification
There are several ways your device alerts you to a new
message:
䢇 By displaying a voicemail icon and the number of
new missed calls on the Phone tile.
䢇 By flashing the notification LED (see “Notification
LED” on page 18).
䢇 By displaying a message in the status bar on top of
the screen.
Note: When you are roaming off the Nationwide Sprint
Network, you may not receive notification of new
voicemail messages. Sprint recommends that you
periodically check your voicemail by dialing your area
code + your wireless phone number. When your
voicemail answers, press and enter your passcode.
Roaming rates apply when you access voicemail while
roaming off the Nationwide Sprint Network.
Your device accepts messages even when it is turned off.
However, your device notifies you of new messages only
when it is turned on and you are in a Sprint service area.
Retrieving Your Voicemail Messages
You can review your messages directly from your
wireless device or from any other touch-tone phone.
Using Your Device
1. On the Start screen, tap to open the Phone
application.
2. Tap at the bottom of the screen to dial your
voicemail box.
3A. Sprint Service: The Basics81
Sprint Service
Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Tip: When you call voicemail from another phone, you first
hear the header information (date, time, and sender
information) for the message. To skip directly to the
message, press 4 during the header.
To erase a voicemail message, press 7 after listening to it.
Text Messaging (SMS) and
Multimedia Messaging (MMS)
With Text Messaging (SMS), you can send and receive
instant text messages between your wireless device
and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and
pictures.
Note: See your service plan for applicable charges for
Text Messaging and Multimedia Messaging.
823A. Sprint Service: The Basics
Composing Text Messages
1. On the Start screen, tap to open the Messaging
application.
2. Tap to create a new message.
3. Fill in one or more recipients. You can:
䡲 Enter complete phone numbers or email
messages directly in the
to separate recipients.
䡲 Enter the first few letters of a contact name. As
you enter, matching names with mobile phone
numbers from your stored contacts are displayed.
Tap a contact that you want.
䡲 Tap to the right of the recipient field, and then
tap the contact that you want and choose which
phone number to send to.
4. Tap the “type a message” box and then start
composing your message.
Note: Text messages have a 160-character limit. A counter
appears below your text message to tell you how many
characters you’ve entered.
5. When done, tap to send the text message.
To field. Use a semicolon
Sending a Multimedia Message (MMS)
To send a multimedia message, start by creating a new
text message, and then attach a photo in the message.
1. Create and compose your text message. (See
“Composing Text Messages” on page 82.)
2. To attach a photo, you can:
䡲 Tap and then choose a photo you want to
send.
– or –
䡲 Instead of choosing a photo, tap on the
choose picture page to take a photo using the
camera and insert it as the attachment.
3. Tap to send the message.
Note: You can attach photos only to a multimedia message.
No other file types may be attached.
New Messages Notification
When you receive a new message, your device plays
an alert sound (if set) and displays a message bar at
the top of the screen. The Messaging tile on the Start
screen also displays the number of new messages.
Sprint Service
To change the alert sound for new text and multimedia
messages, see “Sound Settings” on page 32 for
details.
3A. Sprint Service: The Basics83
Viewing and Replying to Messages
Viewing Text and Multimedia Messages
䊳 Tap the message bar at the top of the screen that
shows the new message you’ve just received.
– or –
On the Start screen, tap to open the Messaging
application and view all your messages. When you
open the Messaging application, you will see the
conversations screen where all your sent and
received text and multimedia messages are
grouped into conversations by contact name or
phone number. Scroll the list of conversations by
swiping your finger up or down the screen, and
then tap a contact or phone number whose
messages you want to read.
Note: If a message contains a link to a Web page, tap the link
to open it in Internet Explorer.
If a message contains a phone number, tap the
number, edit it if needed, and then tap call to dial the
number.
843A. Sprint Service: The Basics
Saving a Photo From a Multimedia Message
1. While viewing a mutimedia message, tap the
photo in the message.
2. Press and hold the opened photo, and then tap
save to phone.
The photo will be saved in the Saved Pictures album
on your device.
Replying to a Message
1. On the conversations screen, tap a contact (or
phone number) to view the exchange of messages
with that contact.
2. Tap the text box at the bottom of the screen and
enter your response.
3. Tap to send your message.
Forwarding a Message
1. On the conversations screen, tap a contact (or
phone number) to view the exchange of messages
with that contact.
2. Press and hold the message you want to forward
and then tap
forward on the options menu.
3. Fill in the recipient’s name.
4. Tap to send the message.
Deleting Messages
Deleting a Whole Conversation
䊳 On the conversations screen, press and hold a
contact (or phone number) whose messages you
want to delete, and then tap
again to confirm.
– or –
While viewing the exchange of messages with a
contact (or phone number), tap at the lowerright side of the screen, and then tap
conversation. Tap delete again to confirm.
Deleting a Single Message
1. On the conversations screen, tap a contact (or
phone number) to view the exchange of messages
with that contact.
2. Press and hold the message you want to delete
and then tap
3. When prompted to confirm, tap delete.
delete on the options menu.
delete. Tap delete
delete
Caller ID
Caller ID identifies a caller before you answer the
device by displaying the number of the incoming call. If
you do not want your number displayed when you
make a call, follow these steps.
1. On the Start screen, tap to open the Phone
application.
2. Tap to display the dial keypad.
3. Tap .
4. Enter a phone number.
5. Tap call.
To permanently block your number, call Sprint
Customer Service.
Sprint Service
3A. Sprint Service: The Basics85
Call Waiting
Making a 3-Way Call
When you’re on a call, Call Waiting alerts you to
incoming calls by sounding two beeps. Your device’s
screen informs you that another call is coming in and
displays the caller’s phone number (if it is available and
you are in digital mode).
To respond to an incoming call while you’re on a call:
䊳 Tap answer. (This puts the first caller on hold and
answers the second call.)
To switch back to the first caller:
䊳 If you see a “TAP TO SWAP” notification message
at the top of the screen, tap that message.
– or –
Tap and then tap the
Tip: For those calls where you don’t want to be interrupted,
you can temporarily disable Call Waiting by pressing
before placing your call. Call Waiting is
automatically reactivated once you end the call.
flash button.
863A. Sprint Service: The Basics
With 3-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime
rates will be charged for each of the two calls.
1. On the Start screen, tap to open the Phone
application.
2. Tap to display the dial keypad.
3. Enter a number and tap call.
4. Once you have established the connection,
tap , tap the
add call button, and dial the
number of the second participant. (This puts the
first caller on hold and dials the second number.)
5. When you’re connected to the second party,
tap and tap the
merge calls button.
If one of the people you called hangs up during your
call, you and the remaining caller stay connected. If you
initiated the call and are the first to hang up, all callers
are disconnected.
To end the three-way call, tap
end call.
Call Forwarding
Call Forwarding lets you forward all your incoming calls
to another phone number – even when your device is
turned off. You can continue to make calls from your
device when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have
forwarded.
To activate Call Forwarding:
1. On the Start screen, tap to open the Phone
application.
2. Tap to display the dial keypad.
3. Tap .
4. Enter the area code and phone number to which
you want your calls forwarded.
5. Tap call. (You will hear a tone to confirm the
activation of Call Forwarding.)
To deactivate Call Forwarding:
1. On the Start screen, tap to open the Phone
application.
2. Tap to display the dial keypad.
3. Tap .
4. Tap call. (You will hear a tone to confirm the
deactivation.)
Roaming
Roaming Icon
Your display screen always lets you know when you’re
off the Nationwide Sprint Network. Anytime you are
roaming, the device displays the roaming icon ().
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint
Network. However, you may not be able to access
3A. Sprint Service: The Basics87
Sprint Service
certain features, such as data services, depending on
the available network.
Note: If you’re on a call when you leave the Nationwide Sprint
Network, your call is dropped. If your call is dropped in
an area where you think Sprint service is available, turn
your device off and on again to reconnect to the
network.
Checking for Voicemail Messages While
Roaming
When you are roaming off the Nationwide Sprint
Network, you may not receive on-device notification of
new voicemail messages. Callers can still leave
messages, but you will need to periodically check your
voicemail for new messages if you are in a roaming
service area for an extended period of time.
1. Dial your area code + your phone number.
2. When you hear your voicemail greeting,
tap .
3. Enter your passcode at the prompt and follow the
voice prompts.
When you return to the Nationwide Sprint Network,
voicemail notification will resume as normal.
883A. Sprint Service: The Basics
Data Roaming
Depending on service availability and roaming
agreements, your device may be able to access data
services while roaming on certain digital systems.
To enable data roaming:
1. On the Start screen, tap .
2. Tap Settings > cellular.
3. Tap the Data roaming options box and then tap
roam.
3A. Sprint Service: The Basics89
Sprint Service
⽧ Ways of Connecting to the Internet (page 90)
3B. Web and Data Services
⽧ Connecting Using Wi-Fi (page 90)
⽧ Getting Started With Data Services (page 91)
⽧ Using Internet Explorer Mobile (page 92)
⽧ Using Bing Search (page 97)
⽧ Email (page 98)
⽧ Downloading Applications and Games From
Your device’s networking capabilities allow you to
wirelessly access the Internet or your corporate
network through one of the following connections:
䢇 Wi-Fi
䢇 Data Services
Connecting Using Wi-Fi
Wi-Fi provides wireless Internet access over distances
of up to 300 feet. To use your device’s Wi-Fi, you need
access to a wireless access point or “hotspot.”
Note: The availability and range of the Wi-Fi signal depends
on a number of factors, including infrastructure and
other objects through which the signal passes.
Turning Wi-Fi On and Connecting to a
Wireless Network
1. On the Start screen, tap .
2. Tap Settings > Wi-Fi.
3. Tap t he On/Off switch to turn Wi-Fi on.
Your device will then scan for available wireless
networks and display them. You will see the
network names, type of security (open or secure
network), and signal strength of the detected
networks.
4. Tap a wireless network to connect. If you selected
an open network, you will be automatically
connected to the network. If you selected a
network that is secured with WEP, enter the
password, and tap
Note: Depending on the network type and its security
settings, you may also need to enter more information.
You cannot manually add a Wi-Fi profile.
When your device is connected to a wireless network,
the Wi-Fi icon () appears for a brief moment on the
status bar and tells you the approximate signal strength
(number of bands displayed). When the Wi-Fi icon
disappears, simply tap the status bar to display the
icon again so you can see the current signal strength.
done.
The next time your device connects to a previously
accessed secured wireless network, you will not be
prompted to enter the password or other security
information again, unless you reset your device to its
factory default settings.
Connecting to Another Wi-Fi Network
1. On the Start screen, tap .
2. Ta p Settings > Wi-Fi.
3. Detected wireless networks are displayed on the
Wi-Fi settings screen. Tap another wireless network
to connect to it.
Getting Started With Data Services
With your Sprint service, you are ready to start enjoying
the advantages of data services. This section will help
you learn the basics of using your data services,
including launching a data connection.
Web and Data
3B. Web and Data Services91
Launching a Web Connection
䊳 On the Start screen, tap to open Internet
Explorer. (Your data connection starts and you will
be asked to sign in with your 10-digit Sprint phone
number.)
Data Connection Status and Indicators
Your device displays the current status of your data
connection through indicators at the top of the screen.
The following symbols are used:
Your device is connected to the Sprint 3G data
network.
Your device is connected to the Sprint 1xRTT data
network.
If you do not see an indicator, your device does not
have a current data connection.
Turning the Data Connection On or Off
Turning your data connection off can help optimize
your battery life. It can also save money on data
charges. However, when your data connection is
923B. Web and Data Services
turned off, you may not always receive automatic
updates to your email and other synchronized
information.
1. On the Start screen, tap .
2. Tap Settings > cellular.
3. Tap the data connection’s On/Off switch.
Using Internet Explorer Mobile
Surf the Web and open several Web pages at once
using Internet Explorer Mobile. You will need an active
data connection or Wi-Fi connection to access the
Internet.
Opening Internet Explorer Mobile
䊳 On the Start screen, tap .
– or –
On the Start screen, tap and then tap .
Browser Options
Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
functions, such as going directly to specific websites,
are not available. For these and other functions, you will
need to choose from the browser options. These
additional options expand your use of the Web on your
device.
Note: Rotate your device to portrait mode to access browser
options.
To choose from the browser options:
䊳 Tap at the lower-right side of the browser
screen in portrait mode.
Options available include:
䢇 add : Allows you to add the current website
address (URL) as a favorite.
䢇 favorites : Allows you to access and manage your
favorite websites.
䢇 tabs : Allows you to open additional browser
windows.
䢇 forward: Returns you to a previously viewed page
(after having pressed ).
䢇 share page: Lets you send a website address in a text
message or email.
䢇 find on page: Allows you to find specific text on a Web
page.
䢇 pin to start: Allows you to add the current website as
a tile on the Start screen for quick one-tap access.
䢇 settings: Opens the browser settings.
Going to a Website
1. On the browser screen, tap the address box at the
top of the screen.
2. Enter the website address using the keyboard. As
you enter the address, matching website
addresses will appear on the screen. Tap an
address to go directly to that website or continue
entering the website address.
3. Tap on the onscreen keyboard.
Changing the Screen Orientation
The device automatically changes the screen
orientation depending on how you are holding your
device.
Web and Data
3B. Web and Data Services93
Browsing Full Versions of Web Pages
Some websites display a mobile version of their pages
to phone Web browsers. You can choose to view the
full version of all pages, even for these sites.
䊳 While viewing a Web page in portrait orientation,
tap on the browser screen, tap
select the
Desktop version option.
settings, and
Navigating on a Web Page
Panning on a Web Page
䊳 Slide your finger on the screen in any direction to
navigate and view other areas of the Web page.
Zooming In or Out on a Web Page
䊳 Tap the screen twice quickly to zoom in; tap the
screen twice quickly again to zoom out.
– or –
Spread or pinch the screen to zoom in or out.
943B. Web and Data Services
Opening a New Browser Tab
Open multiple browser tabs to make it easier for you to
switch from one website to another. You can open up
to six browser tabs.
1. While viewing a Web page in portrait orientation,
tap .
2. Tap . A new browser tab opens and goes to the
home page that is set.
Switching Between Browser Tabs
1. While viewing a Web page in portrait orientation,
tap .
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