HTC Arrive Quick Start Guide
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
1/20/11
Basics Guide
www.sprint.com
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 122.
1. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . 1
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Turning Your Device On and Off . . . . . . . . . . . . . . 4
Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What Do the Icons on My Device Mean? . . . . . . 6
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 8
Displaying Your Phone Number . . . . . . . . . . . . . 10
Making and Answering Calls . . . . . . . . . . . . . . . . 11
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Personalization Settings . . . . . . . . . . . . . . . . . . . . 19
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . 22
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
TTY Use With Sprint Service . . . . . . . . . . . . . . . 23
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Email and Account Settings . . . . . . . . . . . . . . . . 27
Date & Time Settings . . . . . . . . . . . . . . . . . . . . . . 31
3. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About the People Hub . . . . . . . . . . . . . . . . . . . . . 32
Viewing Your Contacts and Their Feeds . . . . . . 32
Adding a New People Entry . . . . . . . . . . . . . . . . 33
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 34
Viewing Contact Information . . . . . . . . . . . . . . . . 34
Merging Entries in People . . . . . . . . . . . . . . . . . . 35
Editing an Entry in People . . . . . . . . . . . . . . . . . . 36
Finding Entries in People . . . . . . . . . . . . . . . . . . . 38
Your Me Tile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4. Calendar & Tools . . . . . . . . . . . . . . . . . . . 39
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Microsoft Office Mobile 2010 . . . . . . . . . . . . . . . . 43
5. Voice Services . . . . . . . . . . . . . . . . . . . . . 45
Automatic Speech Recognition (ASR) . . . . . . . . 45
6. Camera & Multimedia . . . . . . . . . . . . . . . . 47
Taking Pictures and Capturing Videos . . . . . . . . 47
Viewing Pictures and Videos Using the
Pictures Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Getting Your Media Files to Your Device
Using Zune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Music + Videos Hub . . . . . . . . . . . . . . 52
7. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Turning Bluetooth On and Off . . . . . . . . . . . . . . 55
Connecting a Bluetooth Headset or Car Kit . . 55
Disconnecting From a Bluetooth Device . . . . . 56
8. Sprint Service: The Basics . . . . . . . . . . . 57
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Text Messaging (SMS) and Multimedia
Messaging (MMS) . . . . . . . . . . . . . . . . . . . . . . . . 59
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . 64
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
9. Web and Data Services . . . . . . . . . . . . . 66
Ways of Connecting to the Internet . . . . . . . . . . 66
Connecting Using Wi-Fi . . . . . . . . . . . . . . . . . . . . 66
Getting Started With Data Services . . . . . . . . . . 68
Using Internet Explorer Mobile . . . . . . . . . . . . . . 69
Using Bing Search . . . . . . . . . . . . . . . . . . . . . . . . 73
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Downloading Applications and Games
From Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . 80
HTC Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Sprint Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
10. Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Signing Into Xbox LIVE . . . . . . . . . . . . . . . . . . . . . 85
Games Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Downloading and Installing
Xbox LIVE Extras . . . . . . . . . . . . . . . . . . . . . . . . . . 86
11. GPS Navigation . . . . . . . . . . . . . . . . . . . . . 87
GPS and Location Services . . . . . . . . . . . . . . . . . 87
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . . . 87
Bing Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
12. Important Safety Information . . . . . . . . . 92
Important Health Information and
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . 92
General Precautions . . . . . . . . . . . . . . . . . . . . . . . 99
Additional Safety Information . . . . . . . . . . . . . . 102
Regulatory Agency Identifications . . . . . . . . . . 108
Federal Communication Commission
Interference Statement . . . . . . . . . . . . . . . . . . . . 109
SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Telecommunications & Internet
Association (TIA) Safety Information . . . . . . . . . 113
WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . 115
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Basics Guide Proprietary Notices . . . . . . . . . . . 116
13. Manufacturer’s Warranty . . . . . . . . . . . . 117
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 118
Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . 120
Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . 120
Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . 120
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . 121
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Consejo: Para encontrar en guía para usuarios en español,
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
por favor visita a
Support > Devices.
To find a user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
www.sprint.com y haz clic en
⽧ Your Device (page 2)
1. Device Basics
⽧ Turning Your Device On and Off (page 4)
⽧ Hubs (page 5)
⽧ What Do the Icons on My Device Mean? (page 6)
⽧ Battery and Charger (page 8)
⽧ Displaying Your Phone Number (page 10)
⽧ Making and Answering Calls (page 11)
⽧ Entering Text (page 15)
Your new HTC ArriveTM and Sprint can get you to
everything you love easier and faster. With glance and
go access through the Start screen and live tiles, you’ll
be able to see your upcoming appointments, recent
activity by contacts, new photos, and more. Use the
information in this section to get to know your device
better.
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Each
time you connect your device to your computer and start
the Zune software, you’ll be notified of any new updates.
Device Basics
1. Device Basics 1
Your Device
1
2
3 4 5
6
7
9
8
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Hardware keyboard slides out from the left side of
the device.
3. BACK ( ) takes you back one screen from where
you are. Your device remembers all the apps and
websites you’ve visited since the last time your
screen was locked.
Tip: Back works differently when you’re in Internet Explorer
Mobile. If you’re browsing the Web and press Back, you’ll
return to the previous Web page you visited, rather than
the previous app.
4. START ( ) takes you back to the Start screen. If
you press and hold , you’ll activate Automatic
Speech Recognition (ASR).
5. Microphone allows other callers to hear you clearly
when you are speaking to them.
6. SEARCH () allows you to search information
anywhere on your device. If you press from the
Start screen or in Internet Explorer, your device will
search the Web. If you press in a Hub or
21. Device Basics
application, it will search the application. For
10
11
12
13
14
15
16
example, in People, it searches for contacts; in
Maps, it lets you search for locations, addresses, or
businesses.
7. CAMERA activates the camera to take still photos
or to capture video.
8. Touchscreen displays all the information needed to
operate your device. It lets you select, navigate,
enter information, and control everything by touch.
9. Notification LED provides the device status or
notification information. It also acts as a proximity
sensor and automatically deactivates the
touchscreen when you hold the device near your
face during a call. When activated, the proximity
sensor does not affect the device’s 3G, 4G, or
Wi-Fi connection.
10. Charger/Accessory Jack allows you to connect the
device charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
11. Volume Button allows you to adjust the ringer or
media volume or adjust the voice volume during a
call.
Device Basics
1. Device Basics 3
12.
Camera Lens lets you take pictures and videos.
13. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
14 . Flash helps illuminate subjects in low-light
environments when the camera is focusing and
capturing a photo or video.
15. 3.5 mm Headset Jack allows you to plug in the
included stereo headset or an optional headset for
convenient, hands-free conversations. CAUTION!
Inserting an accessory into the incorrect jack may
damage the device.
16. Power Button lets you turn the device or screen on
or off.
41. Device Basics
Turning Your Device On and Off
Turning Your Device On
䊳 Press at the top of the device.
Turning Your Device Off
䊳 Press and hold for about two seconds.
Note: When the screen is locked and you press , it will
only turn off the screen and not the device. You will
need to unlock the screen first before you press and
hold to turn the device off. See “Turning the
Screen Off When Not in Use (Sleep Mode)” for details.
Turning the Screen Off When Not in Use (Sleep Mode)
To save battery power, the device automatically turns
off the screen after a certain period of time when you
leave it idle. You will still be able to receive messages
and calls while the device’s screen is off.
You can also turn off and lock the screen by pressing
. Pressing again or receiving an
incoming call will turn on your device screen and show
the lock screen.
To unlock the screen:
䊳 Touch the wallpaper anywhere and slide your
finger towards the top of the device.
Note: If you have set up a screen lock password, you will be
prompted to enter it. For more information on how to
create and enable a screen lock, see “Protecting Your
Device With a Password” on page 24.
Hubs
Simplify your everyday tasks with Hubs. Instead of
going in and out of various apps, Hubs automatically
tie together related experiences. For example, in the
People Hub, not only can you see all your contacts, but
you can also check status updates from your Facebook
friends. Check out the other cool Hubs on your device
such as Office, Pictures, Music + Videos, and more.
Device Basics
1. Device Basics 5
What Do the Icons on My Device Mean?
Status Bar
Airplane mode is turned on
You can tell a lot about your device by checking the
icons in its status bar.
Simply tap the top of the screen to show the status
icons. The status icons disappear after a few seconds.
Here are some of the icons you might see and what
they mean:
Status Bar
Signal strength
Battery is charging
Battery is full
Battery state unknown
61. Device Basics
Roaming
Calls are being forwarded based on the
network settings
3G data service
1xRTT data service
Wi-Fi enabled but not connected to a Wi-Fi
network
Connected to a Wi-Fi network
Connected to a Bluetooth headset
Ringer set to vibrate
Ringer set to silent
Tip: always displays connection status, not signal strength.
To find out how to view Wi-Fi network signal strength, see
“Turning Wi-Fi On and Connecting to a Wireless
Network” on page 66.
Notification LED
The Notification LED located at the right end of the
earpiece provides information on the device status or
pending notifications.
LED Status Indication
Solid green Battery is fully charged (when the
Solid red Battery is charging.
Flashing red Battery is low. (Battery power is below
Flashing green You have a pending notification (for
device is connected to the AC adapter
or a computer).
14% .)
example, a new message or a missed
call).
Note: The indicators are listed in order of priority. For
example, if your device is connected to a power
adapter and is charging the battery, the LED will be
solid red and will not switch to a flashing green light
even if there is a pending notification.
1. Device Basics 7
Device Basics
Battery and Charger
WARNING: Use only Sprint-approved or HTC-approved
Sprint-approved or HTC-approved batteries and
accessories can be found at Sprint Stores or through
HTC; or call
available at
About the Battery
Your device uses a rechargable battery. How long the
battery lasts before it needs recharging depends on
how you use your device, including the device features
and accessories you use. For example, always leaving
your Bluetooth connection on, long phone calls, and
frequent Web browsing all use more power. Poor signal
strength from your mobile network and extreme
temperatures can also drain your battery quickly.
81. Device Basics
batteries and chargers with your device. The
failure to use an Sprint-approved or
HTC-approved battery and charger may
increase the risk that your device will overheat,
catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
1-866-866-7509 to order. They’re also
www.sprint.com.
Battery Capacity
Your device is equipped with a rechargeable battery.
The battery provides up to 6 hours of continuous talk
time.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip: Watch your device’s battery level indicator and charge
the battery before it runs out of power.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Remove the battery compartment cover.
䡲 With your device turned off, hold your device
securely with the front facing down.
䡲 Slide the back of the device to the right.
䡲 With your thumb or finger, lift up the back cover
from the small notch at the side of the device.
3. Lift the battery out at the notch at the lower left
edge of the battery compartment.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your device
automatically turns off, and you will lose any
information you were just working on.
1. Device Basics 9
Device Basics
Always use a Sprint-approved or HTC-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
Tip: With the Sprint-approved Li-ion battery, you can recharge
the battery before it becomes completely run down.
1. Insert the small end of the USB cord into the
charger/accessory jack on the lower left side of
your device.
2. Insert the larger end of the USB cord into the AC
adapter.
3. Plug the AC adapter in to an electrical outlet to
start charging the battery.
While the battery is charging, you will see a solid red
Notification LED. If the device is on and not in sleep
mode, you will also see the charging battery icon
( ). Once fully charged, you will see a solid green
Notification LED and a full battery icon ( ) in the
status bar.
10 1. D evice Basic s
Displaying Your Phone Number
䊳 Ta p Phone on the Start screen, tap , and
then tap
call settings. You’ll see the following
information:
Setting Description
My phone number
Voicemail number
International assist
Long tones
Displays your phone number
Shows the current voicemail
service being used. Tap to change
the voicemail number.
Turn international assist on or off.
Turn long tones on or off.
Making and Answering Calls
Making Calls
There are several convenient methods to make a call
from your device.
Calling Using the Phone Dialer
You can dial a number directly in the Phone’s dialer.
1. Press and then tap to open the Phone
application.
2. Tap to display the dialpad.
3. Dial the number you want and then tap call.
Calling a Number From People
1. Press and then tap People.
2. Ta p call [number type] to place the call (for
example, tap
number).
call mobile to call the contact’s mobile
Calling a Number in a Text Message
You can quickly call a number in the body of a text
message, or place a call to the sender.
1. Press , and then tap Messaging.
2. Tap a conversation to view messages.
3. Tap a number to place a call.
䡲 To call a number in the message, tap it and then
tap
call number.
䡲 To place a call to the sender, tap the number next
to “Call back at” and then tap
call.
Calling a Number in an Email Message
1. Press , tap Email, and then tap a message to
view it.
2. Tap a phone number in the message and then tap
call number. Available phone numbers will be
underlined.
1. Device Basics 11
Device Basics
Receiving Calls
When you receive a phone call from a contact, the
incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party.
When you receive a phone call from someone who is
not stored in People, only the default caller ID icon and
phone number appear on the incoming call screen.
Note: If your device is turned off, all calls automatically go to
voicemail.
Answering an Incoming Call
䢇 If the display is on, tap answer.
䢇 If the display is off, when the lock screen appears,
slide up from the bottom of the lock screen, and then
tap
answer.
Muting the Ringer
To mute the ringer without rejecting the call, you can do
any of the following:
䢇 Press the volume button up or down.
䢇 Press .
䢇 Place the device face down on a level surface.
12 1. Device Basics
Note: If your device is already facing down, the device will still
ring when there are subsequent incoming calls.
Rejecting an Incoming Call
䢇 If the display is on, tap ignore.
䢇 When the lock screen appears, slide up from the
bottom of the lock screen, and then tap
ignore.
Ending a Call
䊳 Ta p end call.
Missed Call Notification
When you do not answer an incoming call, you will see
the missed call icon with the number of missed calls
on the lock screen.
You will also see the number of missed calls on the
Phone tile.
Calling Emergency Numbers
You can place calls to 911 without entering the device
password (if one has been set) or if your account is
restricted.
To call the 911 emergency number when the device’s
screen is locked with a screen lock:
1. On the enter your password screen, tap emergency
call.
2. Tap , and then tap call.
To call the 911 emergency number normally or when your
account is restricted:
1. If the screen is locked, touch the wallpaper and
slide it upward to unlock the screen.
2. Press and tap to open the Phone
application.
3. Tap , tap , and then tap call.
4. Tap end call to hang up.
Enhanced 911 (E911) Information
This device features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your device seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important: Always report your location to the 911 operator
when placing an emergency call.
designated emergency call takers, known as
Public Safety Answering Points (PSAPs), may not
be equipped to receive GPS location information
from your device.
Some
1. Device Basics 13
Device Basics
In-Call Options
When a call is in progress, use the onscreen buttons to
mute or unmute the microphone or to turn the
speakerphone on or off. You can choose whether to
add a call, place the call on hold, and more.
Switching Between Calls
If you’re already on a call and accept another call, you
can choose to switch between the two calls.
1. When you receive another call, tap answer to
accept the second call, and to put the first call on
hold.
2. To switch between the calls, tap the bar at the top
of the screen.
3. To end the current call and return to the other call,
tap
end call.
14 1. D evi ce Bas ics
Turning the Speakerphone On or Off During a
Call
1. Ta p .
2. Tap speaker. Tap speaker again to turn off the
speakerphone.
WARNING: Make sure you don’t have the device against
your ear when you have the speakerphone on. It
may damage your hearing.
Muting the Microphone During a Call
1. Ta p .
2. Tap mute. Tap mute again to turn on the
microphone.
Ending a Call
䊳 On the screen, tap end call.
Tip: If the phone display is off, press to turn on the
screen so you can tap end call.
Entering Text
Using the Slideout Hardware Keyboard
Your device comes with a hardware QWERTY
keyboard, which is similar to a standard keyboard on a
computer. To use the keyboard, slide the screen panel
to the right to reveal the keyboard. The screen panel
will pop up at an angle for comfortable viewing.
In most applications, the screen orientation
automatically switches to landscape mode when the
keyboard is opened. Certain applications and Hubs,
such as the Start screen, the main People Hub, and the
applications list, will remain in portrait mode.
Important: The screen angle is non-adjustable. Do not try to
adjust the screen past its maximum angle. Doing
so will damage the device.
Entering Text
You can do the following with the hardware keyboard:
䢇 To type numbers and lowercase letters, press the
keys using your thumbs or fingers.
䢇 Press the following keys to enter uppercase letters,
special characters, or symbols:
䡲 Shift key ()
● Press once to capitalize the next letter you
select.
● Press and hold to lock the key and type a
series of uppercase letters (this works just like
the Caps Lock key on your computer
keyboard). Press it again to unlock the key.
1. Device Basics 15
Device Basics
䡲 Function key ()
● To enter the symbol or punctuation mark that
is shown at the upper right corner of a key,
press , and then press the corresponding
key.
● Press and hold to lock the key and type a
series of special characters. Press it again to
unlock the key.
䡲 To open the Symbol Pad, press ( ). This allows
you to enter symbols and numbers using the
onscreen keyboard.
䡲 Press ( ) to insert a hard return when typing.
䡲 Press the arrow keys ( , , , or ) for
directional movement.
䡲 To delete the previous character, press ( ).
Press and hold to continue deleting.
䡲 Press ( ) and then tap an icon to insert a
smiley.
䡲 For special characters, press a letter and then
press ( ) to select the character from the
onscreen menu. For example, press “a” and then
16 1. Device Basics
press ( ) and then tap an option to enter æ, à,
and more.
Using the Onscreen Keyboard
When you start an application or select a box that
requires you to enter text or numbers, you will see the
onscreen keyboard.
Changing to Landscape Orientation
When entering text, you can choose to use the
landscape orientation of the onscreen keyboard by
turning the device sideways. This pops up a larger
keyboard that lets you type easily using two thumbs
Note: The landscape orientation keyboard is not supported in
all applications.
Entering Text
To enter text using the onscreen keyboard, tap the
letters or numbers you want to enter.
After entering your text, press to close the keyboard.
To open and use it again, tap a text box.
Depending on the app you’re in, you might see a
slightly different keyboard layout. Use the following keys
while entering text:
Shift key. Tap to capitalize the next letter you
enter. Press and hold or tap twice to turn on caps
lock.
Numeric key. Tap to switch to the numeric and
symbol keyboard.
More key. While in the numeric and symbol
keyboard, tap to show more symbols.
Alphabet key. Tap to switch to the alphabetic
keyboard.
Language key. Tap to switch to a different
language keyboard. Available keyboard
languages depend on the phone version you
have. This key may not be show on devices with
only one keyboard language.
Enter key. Tap to create a new line.
Backspace key. Tap to delete the previous
character. Press and hold to delete multiple
characters.
Smiley key. Tap to enter smileys. (Only available
when writing a text or picture message).
Tip: To quickly add a period, tap Space twice.
Note: To enter accented or special characters such as æ or
à, tap and hold the associated letter key to display a list
of options, and then tap the desired symbol.
1. Device Basics 17
Device Basics
Moving the Cursor
1. While entering text, press and hold the text box. A
floating cursor appears.
2. Drag the cursor to the position that you want, and
then release your finger.
Predictive Text
The keyboard has predictive text to help you type
quickly and accurately. Predictive text input is enabled
by default, and word suggestions are displayed as you
type.
To enter a word in predictive mode, do any of the
following:
䢇 If you see the word you want in bold, you can simply
tap the space bar to insert the word into your text.
䢇 If you see the word you want shown in the
suggestions before you have finished typing the
entire word, tap the word to insert it into your text.
䢇 Slide left on the suggestion bar to see more words.
18 1. Device Basics
Changing Predictive Text Settings
You can choose whether to allow text suggestions,
correct misspelled words, insert a space after selecting
a suggestion, reset text suggestions, and more.
1. Press and tap .
2. Tap Settings > keyboard.
3. Select or clear any of the check boxes you want to
change.
Tip: To remove all the words you’ve added to your suggestion
list, flick up and tap reset text suggestions.
⽧ Personalization Settings (page 19)
2. Settings
⽧ Sound Settings (page 20)
⽧ Display Settings (page 22)
⽧ Location Settings (page 22)
⽧ Airplane Mode (page 23)
⽧ TTY Use With Sprint Service (page 23)
⽧ Security Settings (page 24)
⽧ Email and Account Settings (page 27)
⽧ Date & Time Settings (page 31)
Personalization Settings
Changing Your Theme
Feeling a little blue? You can change the theme of your
phone to match your mood for the day.
1. Press and tap .
2. Ta p Settings > theme.
3. Select the Background and Accent color to fit your
mood by tapping their respective boxes.
Changing Your Lock Screen Wallpaper
Browse the collection of wallpapers available on your
device or choose from photos that you have taken with
the camera.
1. Press and tap .
2. Ta p Settings > lock & wallpaper > change wallpaper.
3. Choose whether to select from Wallpapers, Camera
Roll, or any other stored photo album.
4. Select the photo you want to use as your lock
screen wallpaper.
Settings
2. Settings 19
5.
If the photo you selected is bigger than the
allowable wallpaper size, crop the photo first. Drag
the photo and position the part that you want to be
your wallpaper inside the crop box, and then
tap .
Sound Settings
Phone Ring Tone
Select a default ring tone for incoming calls.
Selecting the Default Ring Tone
Your device provides a variety of ring tones that you
can set as the default ring tone of your device.
1. Press and tap .
2. Tap Settings > ringtones & sounds.
3. Tap th e Ringtone box.
4. Listen to a ringtone by tapping the play icon
beside its name.
5. Tap the name of the ringtone that you want to use.
20 2. Settings
Notification Sound
You can choose a sound that you want for notifications
of new text messages, voicemail, email, and more.
Selecting the Default Notification Sound
Your device provides a variety of sounds that you can
set as the default sound for notifications.
1. Press and tap .
2. Tap Settings > ringtones & sounds.
3. Tap the box of the notification you want to change
(
New text message, New voicemail, or New email),
and then choose the sound to use for that
notification.
Adjusting the Device’s Volume Settings
Adjust your device’s volume settings to suit your needs
and your environment.
Press the VOLUME UP or VOLUME DOWN button to
adjust the volume to your desired level. The volume bar
appears on top of the screen and shows the volume
level.
You can adjust the ringer volume in standby mode (or
the earpiece volume during a call) by pressing the
volume button up or down.
On the volume bar, tap the icon on the right to quickly
switch to ring or vibrate. If you want to have silent as an
option, you need to turn off vibrate on your phone.
Vibrate
To set your device to vibrate instead of making any
sounds:
1. Press and tap .
2. Ta p Settings > ringtones & sounds.
3. Tap the Vibrate On/Off switch on the right to turn
vibrate off and on.
With vibrate on, your device will go to vibrate mode
when you lower the sound volume down to zero. When
vibrate is off, the phone will go into silent mode when
you set the volume to zero.
Silence All
The Silence All option allows you to mute all sounds
without turning your device off.
To activate Silence All:
䊳 Press the VOLUME DOWN button in standby mode
until the volume bar shows that the sound volume
is zero. If your device is set to vibrate, it will still
vibrate in Silence All mode.
To deactivate Silence All:
䊳 Press the volume button up repeatedly to select a
volume level.
Controlling Keypress Sound
You can set the device to play a sound when you are
using the phone keypad or tapping the screen.
1. Press and tap .
2. Ta p Settings > ringtones & sounds.
3. Tap the Play a sound for Key press check box to
select or clear it.
2. Settings 21
Settings
Display Settings
Changing the Screen Timeout Period
After a period of inactivity, the device screen turns off to
conserve battery power. You can set the idle time
before the screen turns off.
1. Press and tap .
2. Tap Settings > lock & wallpaper.
3. Tap th e Screen time-out box, and then select the
time before the screen turns off.
Tip: To turn off and lock the screen quickly, press .
Adjusting the Brightness
By default, the screen brightness automatically adjusts
depending on the surrounding lighting conditions.
To manually adjust screen brightness:
1. Press and tap .
2. Tap Settings > brightness.
22 2. Settings
3. Tap th e Automatically adjust On/Off switch to turn it
off.
4. Select the Level to use.
Location Settings
Your device is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.
Note: With Location activated on the device, the network to
detect your position using GPS technology, making
some Sprint applications and services easier to use.
Tur ni ng Location off will disable the GPS location
function for all purposes except 911, but will not hide
your general location based on the cell site serving
your call. No application or service may use your
location without your request or permission.
GPS-enhanced 911 is not available in all areas.
To disable your device’s Location setting feature:
1. Press and tap .
2. Ta p Settings > location.
3. Tap the Location services On/Off switch to turn
it off.
3. Tap the Status On/Off switch to turn it on or off.
Tip: When you disable airplane mode, the call function is
turned back on and the previous state of Bluetooth and
Wi-Fi is restored.
TTY Use With Sprint Service
Airplane Mode
Airplane Mode allows you to use many of your device’s
features, including the Pictures Hub, Camera, and
Music + Videos, when you are on an airplane or in any
other area where making or receiving calls or data is
prohibited. When you set your device to Airplane Mode,
all wireless radios on your device are turned off,
including the call function, data services, Bluetooth,
and Wi-Fi.
Note: While Airplane mode is enabled, it is still possible to
turn Bluetooth and Wi-Fi on and off through Settings.
To turn Airplane Mode on or off in Settings:
1. Press and tap .
2. Ta p Settings > airplane mode.
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities to communicate by telephone.
Your device is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your HTC Arrive and TTY device will connect via a
special cable that plugs into your device's headset
jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to
purchase the connector cable.
To turn TTY Mode on or off:
1. Press and tap .
2. Ta p Settings > ease of access.
2. Settings 23
Settings
3.
Select the desired TTY/TDD mode by choosing
one of the options.
Note: When enabled, TTY mode may impair the audio
quality of non-TTY devices connected to the headset
jack.
To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
1. Press and tap > .
2. Tap , ta p call, and then tap to
reach an operator.
WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by
PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry
and the PSAP community are currently working
to resolve this.
24 2. Settings
For additional information about Sprint Relay Services
and TTY compatability, call Sprint Relay Customer
Service at 800-676-3777 or visit
www.sprintrelay.com.
Security Settings
Protecting Your Device With a Password
You can secure your device by requiring a password
every time your device is turned on or every time it
wakes up from sleep mode (screen is off).
To create and enable the screen unlock password:
1. Press and tap .
2. Tap Settings > lock & wallpaper.
3. Tap th e Password On/Off switch.
4. Enter the 4-digit numeric password in both the
New password and Confirm password boxes.
5. Tap done.
To disable the screen lock:
1. Press and tap .
2. Tap Settings > lock & wallpaper.
3. Tap the Password On/Off switch.
4. Enter your password.
If you fail to enter the correct password after five
attempts, you will be prompted to wait for one minute
before you can try again.
Protecting Your Device Through the Web
It’s a nightmare when you lose your device, especially if
there’s sensitive information on it. Now, by going to
www.windowsphone.live.com on your computer, you can
find your device’s location, lock it, make it ring, and
even erase the contents on your device through a Web
browser.
To set up device protection:
1. Press and tap .
2. Ta p Settings > find my phone.
3. Tap the Find My Phone options you wish to use.
4. Sign in to your Windows Live account, or create
one if you do not yet have one associated with
your device.
Important: In order to find and control your device from your
Note: Make sure to sign in to Windows Live on your
computer’s Web browser, your device must be
connected to the Internet through a Wi-Fi or data
connection.
computer using the same Windows Live ID you used
on the device.
Updating Your Device’s System Software
From time to time, system software updates for your
device may be available. Your device will automatically
check and notify you if an update is available. You can
download and install the update to your device using
the Zune software.
Depending on the type of update, the update may
erase all your personal data and customized settings,
and it could also remove any programs you have
installed. Make sure that you have used the Zune
software to synchronize the information and files you
want to keep. See “Getting Your Media Files to Your
Device Using Zune” on page 52 for more information.
Note: Checking and downloading system software updates
may incur additional data transfer fees.
2. Settings 25
Settings
To check for phone system software updates:
1. Press and tap .
2. Tap Settings > phone update.
3. If an update is available and you want to learn
more and install it on your device, connect your
device to your computer using the USB cable that
came with your device.
4. On your computer, run the Zune software if it
doesn’t start automatically.
5. In the Zune software, select Settings > Phone >
Update.
Note: If you have not installed the Zune software on your
computer, you’ll be prompted to download and install it
before you can check for software updates for your
device.
26 2. Settings
Resetting Your Device
Resetting the device deletes all data, including
downloaded applications, and resets the device back
to its initial state — the state before you turned on the
device for the first time.
Important: Make sure to back up important data you have
To reset the device using Settings:
1. Press and tap .
2. Tap Settings > about.
3. Tap reset your phone, tap yes, and then tap yes
To reset the device using the device keys:
1. With the device turned off, press and hold the
2. Wait for the screen to show the instructions on how
3. Follow the insructions on the screen to reset your
on the device before you reset it.
again.
VOLUME UP and DOWN buttons, and then briefly
press .
to do the factory reset, and then release the
volume button.
device.
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