HTC One max7
Back cover8
micro SIM card10
Storage card11
Charging the battery12
Switching the power on or off12
Want some quick guidance on your phone?13
Setting up your phone
Setting up your new phone for the first time14
Transferring content from an Android phone15
Transferring contacts from your old phone through Bluetooth16
Getting contacts and other content into HTC One max17
Transferring photos, videos, and music between your phone and computer17
Getting to know your settings18
About the Fingerprint sensor18
Updating your phone's software20
Your first week with your new phone
Basics21
Notifications29
Working with text32
Battery37
Camera
Camera basics41
Taking a photo42
Recording video42
Taking continuous camera shots43
Camera scenes44
Improving portrait shots44
Taking a self portrait44
Taking HTC Zoe photos44
What is HTC Zoe?45
Taking a panoramic photo45
Using HDR45
Recording videos in slow motion46
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Personalizing
Making HTC One max truly yours47
Changing your wallpaper47
Personalizing the launch bar48
Adding a widget to your Home screen48
Adding apps and other shortcuts on your Home screen49
Rearranging or removing widgets and icons on your Home screen50
Arranging apps on the All Apps screen50
Grouping apps into a folder51
Hiding or unhiding apps52
Adding, removing, or arranging widget panels52
Changing your main Home screen53
Changing the sounds for your ringtone, notifications, and alarm53
Rearranging application tabs53
Phone calls
Making a call with Smart dial54
Dialing an extension number55
Returning a missed call55
Using Speed dial55
Calling a phone number in a text message56
Calling a phone number in an email56
Calling a phone number in a Calendar event56
Making an emergency call56
Receiving calls57
What can I do during a call?58
Setting up a conference call59
Checking calls in the Call History59
Changing ringtone settings60
Home dialing61
Messages
Sending a text message (SMS)62
Sending a multimedia message (MMS)62
Sending a group message64
Resuming a draft message65
Replying to a message65
Saving a text message in the Tasks app66
Forwarding a message66
Viewing and saving an attachment from a multimedia message67
Moving messages to the secure box67
Blocking unwanted messages68
WAP push messages68
Copying a text message to your micro SIM card69
Deleting messages and conversations69
Search and web browser
Searching HTC One max and the Web70
Getting instant information with Google Now71
Browsing the Web73
Bookmarking a webpage75
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Using your browsing history76
Clearing your browsing history77
Entertainment
Music78
TV82
Wireless media88
Storage
Types of storage90
Copying files to or from HTC One max90
Making more storage space91
Encrypting data on HTC One max92
People
Your contacts list94
Setting up your profile95
Adding a new contact96
Editing a contact’s information97
Getting in touch with a contact97
Importing or copying contacts97
Merging contact information98
Sending contact information99
Contact groups100
Email
Gmail102
Mail104
Travel and maps
Location settings109
Google Maps109
HTC Car113
Google Play and other apps
Getting apps117
Essential apps119
Fun apps123
Productivity apps126
Internet connections
Data connection128
Managing your data usage129
Wi-Fi130
Connecting to a virtual private network (VPN)132
Using HTC One max as a wireless router134
Sharing your phone's Internet connection by USB tethering135
Connecting to the Internet through a computer136
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Wi-Fi printing136
Wireless sharing
Connecting a Bluetooth headset138
Unpairing from a Bluetooth device139
Where sent information is saved139
Receiving files using Bluetooth140
Sharing content with NFC141
Settings and security
Checking your phone's HTC Sense version143
Turning Airplane mode on or off143
Turning Do not disturb mode on and off143
Turning automatic screen rotation off144
Adjusting the time before the screen turns off145
Adjusting the screen brightness145
Touch sounds and vibration145
Changing the display language146
Accessibility settings146
Magnifying your phone's screen146
Working with certificates147
Protecting your SIM card with a PIN147
Showing or hiding notifications on the lock screen148
Protecting HTC One max with a screen lock148
Securing HTC One max with face unlock149
Bypassing the lock screen150
Trademarks and copyrights
Index
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6Conventions used in this guide
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Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
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Unboxing
HTC One max
Front panel
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. POWER
6. VOLUME
7. Front camera
8. 3.5mm headset jack
9. IR SENSOR
10. Proximity sensor
11. Notification LED
12. Back cover lock
§ HTC One max is available in either a 3G or LTE version, depending on your region
and mobile operator. You need an LTE plan to use your operator's 4G/LTE
network for voice calls and data services. Check with your operator for details.
§ If you want to use a screen protector, please don’t cover and block the proximity
sensor. Purchase a screen protector designed for HTC One max.
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Back panel
1. LED flash
2. Main camera
3. Fingerprint sensor
4. Back cover
Back cover
Removing the back cover
1. Securely hold HTC One max facing down.
2. Slide the back cover lock down, and then lift the back cover from the side.
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Replacing the back cover
1. Align the back cover to the left side of the card slot compartment, and then
insert the tabs into the slots on the left.
2. Close the back cover and press starting from the top to the bottom. Make sure
that there are no gaps on any side.
3. Press again on the right side to secure the cover into place, and then slide the
lock all the way to the closed position.
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micro SIM card
HTC One max uses a micro SIM card. The micro SIM card contains your phone
number, service details, and memory for storing phonebook contacts and/or text
messages.
Inserting the micro SIM card
Use a standard micro SIM only. Inserting a smaller size SIM (such as nano SIM with
an adapter or a modified SIM) may cause the card to not fit properly or damage the
card slot.
1. Take the back cover off.
2. With the micro SIM card’s gold contacts facing down and its cut-off corner
facing in, insert the micro SIM card all the way into the micro SIM card slot.
3. Push the micro SIM card in until it clicks into place.
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Removing the micro SIM card
Make sure to switch off HTC One max before removing your micro SIM card.
1. Take the back cover off.
2. Push the micro SIM card in to eject it from its slot, and remove it.
Storage card
Use a storage card to store your photos, videos, and music.
Inserting the storage card
1. Take the back cover off.
2. Insert the microSD™ card into the storage card slot with its gold contacts facing
down and push it into place.
Unmounting the storage card
When you need to remove the storage card while HTC One max is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
1. Go to Settings, and then tap Storage.
2. Tap Unmount SD card.
Removing the storage card
1. Take the back cover off.
2. Slide the storage card out from its slot.
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Charging the battery
Before you turn on and start using HTC One max, it is recommended that you charge
the battery.
Use only the adapter and the USB cable that came with HTC One max to charge
the battery. When the battery power is too low, make sure to use the power
adapter to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ When you're using the Internet and charging the battery, HTC One max may
become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on HTC One max for the first time, you’ll need to set it up.
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Switching the power off
1. If the display is off, press the POWER button to turn it back on. If your screen is
protected with a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Want some quick guidance on your phone?
Exploring HTC One max
Tips & Help lets you get the most out of HTC One max in seconds.
§ Ever have the feeling that you're not getting the most out of your phone?
Browse through the friendly walkthroughs on Tips & Help to learn how. The
topics range from intro to advanced and the Tips & Help feed on the Home
screen even recommends topics that you might like.
§ Need to know how to do something right away? Just type in some keywords
and get clear, up-to-date answers right on HTC One max.
To open Tips & Help from the Home screen, tap > Tips & Help.
If you haven't downloaded Tips & Help content yet, or if there's updated content
available, just tap the download link to get it.
To change the sync settings of Tips & Help, tap > Update settings.
Searching Tips & Help
1. In Tips & Help, tap , and then enter the words you want to search for.
2. Tap a search result to jump straight to that item.
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Setting up your phone
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
Walk through the on-device setup to choose your Internet connection, select how you
want to set up your new phone, and more.
§ Select Set up from scratch to set up your accounts and personalize your new
phone from your computer using the HTC Get Started service.
Your phone shows you the URL of the HTC Get Started site and a pair code. On
your computer's web browser, just go to the URL and enter the pair code to
start your web setup. You need an HTC Account to save your accounts and
settings on the Web and download them to your phone.
§ If you already finished the HTC Get Started setup before turning on your new
phone, just download your web setup. Choose to import content, and then
select Apply HTC Get Started setup.
§ If you have content from an old phone, you can choose to do a direct phone-tophone transfer.
§ To make it easier for you to back up and restore content from HTC One max to
another HTC phone in the future, select Back up phone daily.
§ To find out more about HTC Get Started and HTC Account, see the Help and FAQ
on the HTC Get Started site (www.htcsense.com/help/).
§ If you transferred content such as wallpaper and ringtone from an old phone, using
HTC Get Started to personalize and download the same content types from the
Web will change your settings on your new phone.
§ Some features that need to connect to the Internet such as location-based
services and auto-sync of your online accounts may incur extra data fees. To avoid
incurring data fees, disable these features under Settings.
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Transferring content from an Android phone
On your old Android™ phone, download the HTC Transfer Tool and use it to transfer
your content to your new HTC phone. The types of locally stored content on your old
phone that the tool can transfer include contacts, messages, calendar events, web
bookmarks, music, photos, and videos. Some settings can also be transferred.
§ You need Android version 2.2 or later to use the HTC Transfer Tool on your old
phone.
§ If your old phone has Android version 2.1 or an earlier version, you need to use
Bluetooth® transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 16.
1. Do one of the following:
§ If you're setting up your new HTC phone for the first time, choose to
transfer content, and then select Transfer from old phone on the Set up
phone screen.
§ Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play™ to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to
connect to your new phone. If this happens, tap Try another transfer method on
your new phone to use Bluetooth for transferring contacts from your old phone.
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6. On your old phone, choose the types of content you want to transfer, and then
tap Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth to transfer contacts from an iPhone®, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your
old phone, you may be able to transfer not only contacts but also other data such as
calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Do one of the following:
§ If you're setting up your new phone for the first time, choose to transfer
content, and then select Transfer from old phone on the Set up phone
screen.
§ Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phonetypes. If you chose to transfer from an Android phone, tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
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Getting contacts and other content into
HTC One max
Aside from the HTC Transfer Tool, there are other ways you can add contacts and
other content to HTC One max.
Sync with your
computer
Google® AccountGoogle contacts are imported to HTC One max after you sign in
Social network
accounts
Microsoft
Exchange
ActiveSync
Phone contactsYou can create contacts locally on HTC One max, if you don't
SIM cardCopy all your SIM contacts to HTC One max.
®
®
Use HTC Sync Manager to sync contacts, documents, playlists,
and more between HTC One max and your computer running a
Windows® or Mac OS® operating system.
You can also use it to transfer contacts, messages, and other
content from an iPhone to your computer, and then to your
HTC One max.
to your Google Account. You can also create more Google
contacts right from HTC One max.
Log in to your favorite social networks to sync contact
information from them.
HTC One max syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
prefer to store them on your online accounts.
Transferring photos, videos, and music
between your phone and computer
There are two ways you can transfer your media from or to your computer.
§ Connect HTC One max to your computer. Your computer will recognize it just
like any removable USB drive, and you can copy your media between them.
§ Download and use the HTC Sync Manager software on your computer. You can
set it up to automatically get music, photos, and videos off HTC One max to
your computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll
(photos and videos) to your computer. Then reconnect HTC One max and copy
them over.
Tired of keeping copies of your media in several places? Use online storage services
to put your media in one place so you can manage them anywhere — on your
computer, HTC One max, and other mobile devices.
Go to Settings, and then tap Accounts & sync > to check first what online storage
accounts are available on HTC One max and sign in to the one you want to use. Use
the Gallery app to access media in your online storage.
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Getting to know your settings
Want to change the ringtone, set up a Wi-Fi® connection, or add your accounts? Do
this and more in Settings.
1. Open Settings either from the Quick settings panel or the All Apps screen.
§ With two fingers, swipe down from the status bar to open Quick settings,
and then tap .
§ From the Home screen, tap to switch to the All Apps screen, and then
tap Settings.
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap
the item itself to configure its settings.
§ Tap Sound to set a ringtone, choose a sound profile, and configure
incoming call sound settings.
§ Tap Personalize to change the Home screen wallpaper, lock screen style,
and more.
§ Tap Accounts & sync to add and sign in to your different accounts, such as
email, social networks, and more.
§ Tap Security to help secure HTC One max, for example with a screen lock.
About the Fingerprint sensor
You can add an extra layer of security, quickly open apps, and navigate HTC One max
using your fingerprint. You can add up to three fingerprints to use for unlocking the
phone and launching apps.
When setting up and using the fingerprint sensor, follow these tips:
§ Move your hand as you swipe the finger across the sensor, to avoid curling or
pointing your finger.
§ Swipe vertically, not horizontally across the sensor.
§ Make sure your finger is dry and clean.
§ Don't swipe too quickly or slowly.
§ Make sure you're not pressing too hard (or lightly).
Adding a fingerprint
If you didn't add your fingerprint when you first set up HTC One max, you can add it
in Settings.
1. Go to Settings, and then tap Fingerprint.
2. Tap Continue.
3. Choose which finger you want to use.
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4. Press your finger pad flat above the fingerprint sensor and then swipe your
finger down the sensor. You'll be prompted to swipe it three more times.
5. After you've successfully recorded your fingerprint, tap Continue.
6. Enter and confirm a backup password to be used in the event the phone doesn't
recognize your fingerprint.
7. If you want to launch an app automatically after unlocking your phone, tap OK
and choose the app you want.
To change the backup password in the future, go to Settings and tap Fingerprint >
Change backup password.
Adding, removing, or editing fingerprints
You can add more fingerprints to use, change fingerprint settings, and remove
fingerprints.
1. Go to Settings, and then tap Fingerprint.
2. Under Edit fingerprint, do either of the following:
§ Tap a recorded fingerprint, and then choose whether to remove it or select
an app to launch.
§ Tap Learn new fingerprint to add new fingerprints.
Scrolling with the fingerprint sensor
You can use the fingerprint sensor to scroll up and down in apps such as Internet,
Mail, and Messages. You don't need to have added a fingerprint to be able to use the
fingerprint sensor to scroll.
§ Swipe up on the sensor to scroll up the screen.
§ Swipe down on the sensor to scroll down the screen.
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Updating your phone's software
HTC One max can check and notify you if there’s a new update available. You can also
choose to automatically download updates or manually check if there's an available
update.
Installing a software update
When Internet connection is on and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select
Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One max will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or
mobile operator apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC One max if needed.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or
mobile operator apps. System software updates will also be automatically
downloaded, but you need to confirm when to install the updates.
1. Go to Settings, and then tap About.
2. Tap Software updates > Auto update.
Checking for updates manually
1. Go to Settings, and then tap About.
2. Tap Software updates. HTC One max checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or
connect to a Wi-Fi network. Once connected, tap Check now to check for updates.
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Your first week with your
new phone
Basics
Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists,
and more.
Tap
§ Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or
press onscreen buttons.
§ After you've scrolled down a long list or screen (in apps such
as Mail and People), tap the status bar to jump straight to
the top of your screen.
Press and hold
To open the available options for an item (for example, a
contact or link in a webpage), just press and hold the item.
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Swipe or slide
Quickly swipe your finger vertically or horizontally across the
screen to go to other Home pages, scroll through documents,
and more.
Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you
have reached the target position.
Flick
Flicking the screen is similar to swiping, except that
you need to swipe your finger in light, quicker
strokes, such as when moving right and left on the
Home screen, or flicking through a contacts or
message list.
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Press and flick
Slide with two fingers
On the Home screen, you can easily move a widget or
icon from one screen to another.
Press and hold the widget or icon with one finger, and
flick the screen to the new location with another finger.
In some apps, like Gallery, Messages, Mail,
or the web browser, slide two fingers
apart to zoom in when viewing a picture
or text.
Slide two fingers together to zoom out of the picture or
text.
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Two-finger swipe
§ Swipe down from the status bar using two fingers to access
Quick settings.
§ In some apps that have sorting, like Mail or People, swipe up or
down using two fingers to scroll the screen. The screen displays
the sorting order, and you can easily scroll to the information
you want.
Three-finger swipe
§ Swipe up using three fingers to open the Media
output screen. Then choose where to share content
such as photos, videos, and music from
HTC One max.
§ Swipe down to disconnect from Media output.
HTC gestures is enabled by default, which makes the three-finger gesture work
only when sharing content or using HTC apps.
Three-finger tap
While using the HTC Car app, tap the screen with three fingers
to activate the voice command mode.
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Can't use multi-finger gestures in your apps?
That's because HTC gestures is enabled by default. This makes the threefinger gesture exclusive for sharing content or for use with HTC apps. You
won't be able to use multi-finger gestures (gestures that use three fingers or
more) for other purposes.
To use multi-finger gestures in games or musical instrument apps, clear the
Use motion gestures to mute HTC One max, lower the ringtone volume, and more.
Flip to silence
When a call comes in you can turn
HTC One max over to mute it.
Pick up to lower volume
In a business meeting or restaurant, pick
HTC One max up when a call comes in to
lower the ringtone volume.
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Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear HTC One max ringing in
your bag?
You can set HTC One max to recognize when it's in your
bag or pocket and raise the ringtone volume so that you
can hear it in noisy environments.
Rotate HTC One max for a better view
For many screens, you can
automatically change the screen
orientation from portrait to
landscape by turning
HTC One max sideways.
When entering text, you can turn
HTC One max sideways to bring
up a bigger keyboard.
Sleep mode
Sleep mode saves battery power by putting HTC One max into a low power state
while the display is off. It also stops accidental button presses when HTC One max is
in your bag.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
HTC One max also automatically goes into Sleep mode when it’s left idle for a while.
You can change the time before HTC One max sleeps in the Display, gestures &
buttons (or Display & buttons) settings.
Waking up from Sleep mode
To wake HTC One max up manually, press the POWER button. If your screen is
protected with a lock screen, you need to unlock it.
HTC One max automatically wakes up when you have an incoming call.
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Unlocking the screen
Drag the lock icon or clock up.
If you've set up a screen lock, you'll be asked to provide your credentials before
HTC One max unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the event or
alarm right from the lock screen. Just drag or up.
Opening an app
§ Tap an app on the launch bar at the bottom of the Home screen.
§ To see the All Apps screen, tap . Then tap the app you want to use.
§ In the All Apps screen, pull down to show the hidden menu bar. Then tap
and enter the name of the app you're looking for.
Opening an app or folder from the lock screen
§ On the lock screen, drag an app or folder icon up to unlock the screen and
directly go to the app or folder.
The shortcuts on the lock screen are the same ones on your Home screen's launch
bar. To change the lock screen shortcuts, replace the apps or folders on the launch
bar.
§ When there's a notification or info shown on the lock screen such as a missed
call or new message, you can drag it up to directly go to its app.
If you've set up a screen lock, you'll be asked to provide your credentials first before
HTC One max opens the app or folder.
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Switching between recently opened apps
When you're multitasking and using different apps on HTC One max, you can easily
switch between the apps you've recently opened.
Double-tap to see recently-opened apps.
§ To switch back to an app, just tap it.
§ To remove an app from the list, drag it up.
Refreshing content
In some apps, you can easily refresh content that's synced or downloaded from the
Web with a simple finger gesture.
1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of
the screen.
2. Pull down with your finger, and then release to refresh.
Using Quick Settings
Tap the tiles in Quick Settings to easily turn on Wi-Fi, Bluetooth, and more. You'll also
find a few shortcuts, such as for viewing your profile in the People app.
With two fingers, swipe down from the status bar to open Quick Settings.
You can also tap to switch to Quick Settings from the Notifications panel.
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Customizing Quick Settings
Aside from the default tiles, there are several other tiles available in Quick Settings.
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. Tap and do one of the following:
§ In the Quick Settings list, press and hold next to the item you want to
move and drag it to rearrange the list.
§ Under Hidden items, press and hold and drag it up to make it available
in Quick Settings.
There is a limit to the number of tiles that can be shown in Quick Settings. You may
need to remove an existing item to make space for another one. To remove an
item, drag it below Hidden items.
Miss having a Menu button?
You can set the Home button to open the Menu.
1. Go to Settings, and then tap Display, gestures & buttons (or Display &
buttons).
2. Tap Home and select how you want to open the Menu, which is to press
and hold the button.
Capturing your phone's screen
Want to show off your high game score or write a blog post about HTC One max
features? It's easy to take a picture of the screen and share it from Gallery.
Press and hold POWER and VOLUME DOWN at the same time.
The image is saved in the Screenshots album in Gallery.
You can also share the image when see in the status bar. Open the
Notifications panel and tap under the screenshot notification. If you don't see
, slide two fingers apart on the screenshot notification.
Notifications
Notification LED
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The notification LED shows a:
§ Solid green light when HTC One max is connected to the power adapter or a
computer and the battery is fully charged.
§ Flashing green light when you have a pending notification.
§ Solid orange light when the battery is being charged.
§ Flashing orange light when the battery level reaches very low.
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Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities
in progress such as files downloading.
When you see notification icons, open the Notifications panel to check out details of
the notifications that you've received.
1. To open the Notifications panel, slide down from the top of the screen.
If you have several notifications, scroll down the screen to see them all.
To quickly access the Notifications panel from Quick settings, tap .
2. On the Notifications panel:
§ You can expand certain notifications to see more information, such as email
previews and calendar events. Slide two fingers apart to expand a
notification. To collapse it, slide two fingers together.
§ You'll see icons in some notifications that allow you to take immediate
actions. For example, when you have a missed call, tap the available icons
to return the call or reply with a text message.
§ Tap the notification icon on the left to open the corresponding app.
§ To dismiss just one notification in the list, drag it left or right.
3. To close the Notifications panel, slide up from the bottom bar of the panel or
press .
You can also tap to dismiss all notifications and close the Notifications panel.
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Working with text
Selecting, copying, and pasting text
In HTC apps such as Internet and Mail, you can select and copy text, and then paste or
share it.
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to
select.
You can use the magnifier to zoom in while selecting your text. To turn on the
magnifier, go to Settings > Accessibility, and then select the Show magnifier
option. You'll see the magnifier when you press and hold one of the text selection
anchors.
3. After you have selected the text you want to copy, tap Copy.
The selected text is then copied to the clipboard.
4. In a text entry field (for example while composing an email), press and hold at
the point where you want to paste the text.
5. Tap Paste.
To copy the address of a linked webpage in the Internet app, press and hold the
link, and then tap Copy link URL.
Sharing text
1. After you have selected the text you want to share, tap Share.
2. Choose where to paste and share the selected text, such as in an email message
or social network status update.
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The HTC Sense keyboard
Typing is fast and accurate with the HTC Sense™ keyboard.
§ Word prediction also saves typing time. As you type, you'll see word
suggestions that you can choose from. You can even add words, phrases, and
shortcuts to the word prediction dictionary. See Entering text with word
prediction on page 34.
§ You can type words by just speaking. See Entering text by speaking on page
36.
§ Turn on the Trace keyboard so you can type words by just sliding your finger
from one letter to another. See Using the Trace keyboard on page 36.
§ Just swipe right to access the numeric and symbol keyboard. Or swipe left to
switch between languages.
§ The keys have secondary numbers, punctuation symbols, or other characters
that you can insert without having to switch to the numeric and symbol
keyboard.
For example, just press and hold a key on the first row to insert a number.
§ Choose from a wide selection of emoji.
§ Show or hide navigational arrow keys on the keyboard. If you enable the arrow
keys in Settings, they'll only appear on the portrait keyboard.
Entering text
The onscreen keyboard becomes available when you tap a text field in an app. Enter
letters and numbers, change the keyboard layout or language, and more.
Tap the keys on the onscreen keyboard to enter letters and numbers, as well as
punctuation marks and symbols.
§ Tap to enter an uppercase letter. Tap twice to turn on caps lock.
§ Press and hold keys with gray characters at the top to enter numbers, symbols,
or accented letters. Some keys have multiple characters or accents associated
with them.
§ Swipe right to show number and symbol keys. To return to the main keyboard,
swipe left.
§ Tap above the keyboard or press to close the onscreen keyboard.
To open the keyboard settings, tap above the keyboard. Or go to Settings >
Language & keyboard > HTC Sense Input.
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Selecting a keyboard layout
Choose a keyboard layout that suits your typing style.
1. Tap above the keyboard.
2. Tap Keyboard selection > Keyboard types.
3. Select the keyboard layout that you want to use.
Choosing and switching between keyboard languages
If multiple keyboard languages are available on HTC One max, you can choose which
languages to enable in the onscreen keyboard.
1. Tap above the keyboard.
2. Tap Keyboard selection, and then choose the languages you want.
To change the keyboard language, do any of the following:
§ Swipe left on the onscreen keyboard (not available if you're using trace
keyboard).
§ Tap the language key (for example, ) until you see the keyboard language
you want to use.
§ Press and hold the language key, and then drag your finger to the keyboard
language you want to use.
Entering text with word prediction
Ever started typing something you weren't sure how to spell? With word prediction,
you'll see suggested words displayed just above the keyboard.
Word prediction and next word prediction are enabled by default.
To enter text in word prediction mode, do any of the following:
§ Tap the space bar to insert a highlighted word in the suggestion list.
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
If you've accidentally chosen a wrong word from the suggestion list, you can
always go back and change it by tapping the word and selecting another
suggestion.
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Setting a second language for word prediction
You can set the word prediction to be bilingual. As you type, you’ll get word
suggestions in the languages that you’ve selected.
Bilingual prediction is available only when you're using a Latin-based keyboard.
1. Tap above the keyboard.
2. Tap Keyboard selection > Bilingual prediction, and then choose the language
you want.
Adding words and phrases to the word prediction dictionary
Add frequently-used names, acronyms, and even phrases to the word prediction
dictionary to easily find them in the suggestion list.
Type even faster when you create text shortcuts to words and phrases. Instead of
typing "Talk to you later", save a few keystrokes by adding the ttyl shortcut. In
your message or email, just type "ttyl", and then tap the spacebar to enter the
complete phrase.
1. Tap above the keyboard.
2. Tap Personal dictionary > .
3. Enter a word or phrase, and then enter its text shortcut. Be sure to remember
this shortcut, including the uppercase and lowercase letters you've typed.
4. Tap OK.
While you're entering text using the Standard keyboard layout, tapping a
suggested word that’s not in the dictionary (usually the first word shown in the
suggestion list) automatically stores it.
Editing or deleting words and phrases in the word prediction dictionary
1. Tap above the keyboard.
2. Tap Personal dictionary.
§ To edit a word, phrase, or shortcut, tap the item in the list.
§ To delete items from the dictionary, tap > Delete. Select the words you
want to remove, and then tap Delete.
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Using the Trace keyboard
Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words.
You need to turn on the Trace keyboard in Settings > Language & keyboard > HTC
Sense Input.
1. Slide your finger from one letter to the next to enter a word.
2. Lift your finger when the word is completed.
You can also do the following while using the Trace keyboard:
§ Tap the space bar to insert a highlighted word.
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
Entering text by speaking
No time to type? Try speaking the words to enter them.
1. Tap an area where you want to enter text.
2. Tap above the keyboard.
3. When you see the animated microphone button and the words "Speak now",
say the words you want to enter.
To set the voice input language, tap the language bar above the microphone
button. You can choose one or more languages. Available languages may vary.
4. If a word doesn't match what you've spoken and it's underlined, tap the
underlined word to delete it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").
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Battery
Checking battery usage
See a ranking list of apps that are using the battery. You can also see how much and
how long the battery has been used for each app.
1. Go to Settings, and then tap Power.
2. Tap Usage, and then tap an app to check how it's using the battery. You'll see
how much battery power is used by resources such as the CPU for the app and
other use details.
If you see buttons while viewing an app's battery use details, you can tap them to
adjust settings that affect battery usage, stop the app, and more.
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1. Go to Settings, and then tap Power.
2. Select Show battery level.
Checking battery history
Check how long you've been using HTC One max since the last charge. You can also
see a chart that shows how long the screen has been on, and how long you've been
using connections like the mobile network or Wi-Fi.
1. Go to Settings, and then tap Power.
2. Tap History.
3. If you've used HTC One max for a long time since the last charge, swipe left or
right to scale the graph that details battery usage over time.
You can also slide two fingers together or apart to scale the graph.
Getting the battery to last longer
How long the battery can last before it needs recharging depends on how you use
HTC One max. HTC One max power management helps to increase battery life.
In times when you need to extend the battery life more, try out some of these tips:
Check your battery usage
Monitoring your battery usage helps you identify what's using the most power so you
can choose what to do about it. For details, see Checking battery usage on page 37.
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Manage your connections
§ Turn off wireless connections you're not using.
To turn on or off connections such as mobile data, Wi-Fi, or Bluetooth, go to
Settings and tap their On/Off switches.
§ Turn GPS on only when a precise location is needed.
To prevent some apps from using GPS in the background, keep the GPSsatellites setting off. Turn it on only when you need your precise location while
using navigation or location-based apps. Go to Settings and tap Location to
turn this setting on or off.
§ If the Sleep mode option in Settings > Power is enabled, at low peak times, your
phone will turn off the data connection after the screen has been off for 15
minutes and there's no network activity (no downloads, streaming, or data
usage). The data connection resumes when you switch the screen back on.
§ Turn on Airplane mode when you don't need any wireless connections and you
don't want to receive calls or messages.
Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it
simple helps save battery power.
§ Use automatic brightness (the default), or manually lower the brightness.
§ Set the screen timeout to a shorter time.
§ Don't use a live wallpaper for your Home screen. Animation effects are nice to
show off to other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The
less color is displayed, the less battery is used.
§ Set the web browser to auto dim the screen while webpages load. Open the
Internet app, and then tap > Settings > Accessibility > Dim screen duringpage loading.
For more details, see Settings and security on page 143 and Personalizing on page
47.
Manage your apps
§ Install the latest software and application updates. Updates sometimes include
battery performance improvements.
§ Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not
using them. If there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still
prevent it from continuously running or syncing data. In Settings > Apps, swipe
to the All tab, tap the app, and then tap Disable.
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Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps
syncing data in the background. It’s recommended not to let apps sync data too
often. Determine which apps can be set with longer sync times, or sync manually.
§ In Settings, tap Accounts & sync and check what types of data are being synced
in your online accounts. When the battery is starting to run low, temporarily
disable syncing some data.
§ If you have many email accounts, consider prolonging the sync time of some
accounts.
In the Mail app, select an account, tap > Settings > Sync, Send & Receive, and
then adjust the settings under Sync schedule.
§ When you’re not traveling from one place to another, sync weather updates of
only your current location, rather than in all of your named cities. Open the
Weather app, and then tap > Edit to remove unneeded cities.
§ Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not
important from your Home screen.
§ In Play Store, tap > Settings, and then clear Auto-add widgets to avoid
automatically adding Home screen widgets whenever you've installed new apps.
Also tap Auto-update apps > Do not auto-update apps if you're fine with
updating apps from Play Store manually.
Other tips
To squeeze in a little bit more battery power, try these tips:
§ Tone down the ringtone and media volume.
§ Minimize the use of vibration or sound feedback. In Settings, tap Sound and
choose which ones you don't need and can disable.
§ Check your apps’ settings as you may find more options to optimize the battery.
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Using power saver mode
Power saver mode helps to increase battery life. It reduces the usage of phone
features that drain the battery such as the display and data connection.
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. Tap the Power saver tile to turn power saver mode on or off.
If you want to choose which phone features to conserve power for, tap first
before you turn power saver mode on.
If power saver mode's Data connection option is selected, HTC One max
automatically disconnects from the mobile network after 15 minutes when the
screen is off and the data connection is idle (no download activity, streaming, or
data usage). It reconnects and then disconnects periodically when the data
connection is idle to save battery power.
Keep in mind though that the Sleep mode option for the data connection in
Settings > Power, when enabled, overrides power saver mode.
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Camera
Camera basics
Take great photos and videos with the camera, and make them more memorable by
applying a variety of effects and scenes.
Open the Camera app to capture that perfect moment. While waiting to take your
next photo, switch HTC One max to Sleep mode. When you're ready to take more
photos and videos, just press POWER again to use the camera.
Use the controls on the Viewfinder screen to add effects, set the flash, and more.
Zooming
§ Before taking a photo or video, slide two fingers apart to zoom in or together to
zoom out.
§ When you see the zoom bar, slide your finger on the zoom bar to zoom in or
out.
§ When you're recording video, you can freely zoom in or out while recording.
Switching between the front and main camera
On the Viewfinder screen, do any of the following:
§ Pull from the top or bottom edge in landscape view.
§ Pull from the left or right edge in portrait view.
§ Tap and then tap the Front/Main switch.
Some camera features are not available when you’re using the front camera, such
as zooming.
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Choosing an effect
Use the available camera effects to make your photos look like they’ve been taken
through special lenses or filters. You can also apply certain effects to videos.
1. Tap .
2. Scroll through the available effects and tap one that you like.
Effects marked with can only be applied to photos.
Setting the video resolution
1. On the Viewfinder screen, tap .
2. Under Settings, tap Video Quality, and then choose a video resolution.
Choosing a flash mode
Tap the flash icon to choose a flash mode.
When using Flash on or Auto flash mode, the camera intelligently sets the best flash
brightness for your photo.
Taking a photo
1. Open the Camera app.
2. Just point the camera at what you want to capture. The camera adjusts the
focus automatically as you move it.
3. When you're ready to take the photo, tap .
You can also tap anywhere on the screen to take a photo if you turned on Touch tocapture in > Shutter option.
Recording video
1. Open the Camera app.
2. When you're ready to start recording, tap .
3. While recording, you can:
§ Freely zoom in or out.
§ Change focus to a different subject or area by just tapping it on the
Viewfinder screen.
§ Tap the flash icon to turn the flash on or off.
4. To stop recording, tap .
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Taking a photo while recording a video (VideoPic)
Make sure that you're in Normal scene to use this feature.
While you're recording video using the main camera, tap to capture a still shot of
your subject.
Taking continuous camera shots
Do you want to take photos of moving subjects? Whether it’s your kid's football game
or a car race, you can capture the action.
Make sure that you're in Normal scene to use this feature.
1. On the Viewfinder screen, just press and hold . The camera takes up to 20
consecutive shots of your subject.
2. After taking the shots, do any of the following:
§ To keep just one photo, select the photo that you like the most, and then
tap Best shot.
§ To save the photos as a batch, press .
To get creative with your photos, open and edit them in the Gallery app. Additional
editing features are available for a batch of continuous shots, such as Sequence
Shot, Always Smile, and Object Removal.
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Camera scenes
A scene is a collection of settings to suit the lighting and environment. Use Normal
and let the camera automatically determine optimal settings, or choose from a wide
selection of scenes before you start taking photos.
Try the Anti-shake mode to help lessen shakes and blurs in your photos.
Improving portrait shots
If you'd like your family or friends to look their best in your photos, make sure to use
the portrait scene. It smoothens the skin in your shots.
1. On the Viewfinder screen, tap .
2. Under Photo capture mode, tap next to Scene, and then tap Portrait.
3. When you're ready to take the photo, tap .
Taking a self portrait
No one around to take your photo?
1. Switch to the front camera by pulling the Viewfinder screen's top or bottom
edge in landscape view.
In portrait view, you can pull from the left or right edge to switch to the front
camera.
2. Tap anywhere on the screen to start the timer. The camera takes a photo after
the countdown.
Taking HTC Zoe photos
Don’t let the best moments just pass by. When timing is everything, capture the exact
moment with HTC Zoe™ and get more than just a still photo.
Some camera features are not available when you’re using HTC Zoe, such as
zooming.
1. On the Viewfinder screen, tap to switch HTC Zoe on.
2. When you're ready to capture, tap . When you see the shutter release icon
slowly turn red , continue holding the phone steady as the camera captures
a few seconds of shots.
You'll find HTC Zoe photos in the Gallery app comprised of a video clip and a cover
photo.
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What is HTC Zoe?
HTC Zoe captures a series of high quality photos and collects them in a short video
clip. Like the traditional "Zoetrope" that inspired it, HTC Zoe photos are in motion
when you view them.
But HTC Zoe is more than just a camera mode. With HTC Zoe, you can:
§ Get creative with advanced editing features in Gallery such as Sequence Shot,
Always Smile, and Object Removal.
§ Extract and save a specific image from your HTC Zoe shot while viewing it in
Gallery.
§ Share HTC Zoe shots to your social networks using HTC Share.
Taking a panoramic photo
Get a wider shot of natural or urban landscapes in one sweep.
Some camera features are not available when you’re in this mode, such as zooming.
1. On the Viewfinder screen, tap .
2. Under Photo capture mode, tap Sweep panorama.
3. When you're ready to take the shot, tap . Directional arrows appear,
prompting you to pan left or right in either landscape or portrait view.
4. Pan HTC One max as smoothly as you can to automatically capture frames.
You can also tap to stop capturing anytime.
The camera stitches the frames into a single photo.
Using HDR
When shooting portraits against a bright background, use the HDR (High Dynamic
Range) scene to capture your subjects clearly. HDR brings out the details of both the
highlights and shadows, even in high contrast lighting.
1. On the Viewfinder screen, tap .
2. To take an HDR photo, under Photo capture mode, tap HDR, and then tap .
HDR works best when your subject is steady. The camera takes multiple shots at
different exposure levels and combines them into one enhanced photo.
3. To capture an HDR video, under Video capture mode, tap Scene > Video HDR
(Full HD), and then tap .
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Recording videos in slow motion
Relive high speed action bit by bit and add a touch of suspense to your videos.
Audio is not captured when you're in this mode.
1. On the Viewfinder screen, tap .
2. Under Video capture mode, tap Scene > Slow motion video.
3. Frame your subject on the Viewfinder screen.
4. Tap to start recording.
5. To stop recording, tap .
After recording your slow motion video, you can change the playback speed of
selected sections when you edit the video in Gallery.
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Personalizing
Making HTC One max truly yours
Make HTC One max look and sound just the way you want it. Personalize it with a
different wallpaper and ringtone, and you can also choose notification sounds for
events such as incoming text, email, and calendar reminders.
Changing your wallpaper
Pick your favorite photo as your Home wallpaper. Choose from the available
wallpapers, or use any photo you've taken with the camera.
You can also use the HTC Get Started service to choose a photo from your computer
as your wallpaper.
1. Go to Settings, and then tap Personalize.
2. Tap Wallpaper.
3. Tap one of the following:
HTC wallpapersChoose a preset wallpaper, and then tap Preview.
Live wallpapersChoose a preset animated wallpaper, and then tap Preview.
If the animated wallpaper you chose can be customized, tap
Settings.
Computer
photos
GalleryChoose an existing photo and crop it.
4. Tap Done or Apply.
Use the HTC Get Started service to choose a photo from
your computer and use it as a wallpaper on HTC One max.
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Personalizing the launch bar
The launch bar gives you one-touch access to commonly used apps. You can replace
the apps on the launch bar with other apps you often use.
1. Press and hold the app you want to replace, and then drag it out to .
2. Press and hold an app, and then drag it to the empty slot on the launch bar.
§ You can also group apps on the launch bar into a folder.
§ The apps or shortcuts you see on the lock screen are the same as the ones on the
launch bar.
Adding a widget to your Home screen
Widgets make at-a-glance important information and media content easily available.
Choose from a selection of widgets and add the most useful ones to your Home
screen.
1. On the Feeds panel or any widget panel, slide two fingers together to customize
the Home screen.
2. Tap > Widgets. You can:
§ Swipe to browse through the widgets.
§ Tap to search for specific widgets.
Some widgets are available in different styles and sizes.
3. Press and hold and then drag a widget to a home screen thumbnail where you
want to add it.
You can also add widgets that allow you to quickly switch on or off certain settings
such as Wi-Fi and Bluetooth.
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Changing the settings of a widget
You can modify basic settings of some widgets (for example, the People widget) from
the Home screen.
1. Press and hold a widget on your Home screen, and then drag it to .
The relevant screen where you can change some settings for this widget then
opens.
2. Customize the widget settings.
Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1. Press and hold a widget on the Home screen, and then release your finger. If a
border appears, that means the widget is resizable.
2. Drag the sides of the border to enlarge or shrink the widget size.
Adding apps and other shortcuts on your
Home screen
Place apps you often use on any widget panel of your Home screen. You can also add
shortcuts to frequently used settings, bookmarked webpages, and more.
1. On the Feeds panel or any widget panel, slide two fingers together to customize
the Home screen.
2. Tap > Apps or Shortcuts. You can:
§ Swipe to browse through the apps or shortcuts.
§ Tap to search for specific apps or shortcuts.
3. Press and hold and then drag an app or a shortcut to a home screen thumbnail
where you want to add it.
To add an app from the All Apps screen, press and hold an app and drag it to .
Drop the app on an empty space on the Home screen.
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Rearranging or removing widgets and icons on
your Home screen
Moving a widget or icon
You can easily move a widget or icon from one widget panel to another.
1. Press and hold the widget or icon with one finger.
2. With another finger, flick left or right to rotate the screen to another widget
panel.
3. Release the widget or icon.
4. To move the widget or icon to another position on the panel, just press and hold
and then drag it.
Removing a widget or icon
1. Press and hold the widget or icon you want to remove, and then drag it to .
2. When the widget or icon turns red, lift your finger.
Arranging apps on the All Apps screen
Personalize the All Apps screen to your liking. You can rearrange the apps and change
the layout.
1. From the Feeds panel or any widget panel, tap .
2. Pull down and hold the screen until you see an icon bar.
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3. Tap > Grid size to choose whether to display more or fewer apps per page.
4. If you're not in Custom view, tap > Custom.
5. To move an app, press and hold the app, and then do one of the following:
§ Drag the app to another position on the same page. Wait until you see the
occupying icon move away before releasing your finger.
§ Drag the app to the or arrow to move it to another page.
You can also group apps into folders and hide or unhide apps.
Grouping apps into a folder
You can combine apps into folders on the All Apps screen, launch bar, or on the
widget panels of your Home screen.
To group apps on the All Apps screen, you need to be in Custom view.
1. Press and hold an app, and then drag it over to another app to automatically
create a folder.
2. To add more apps into the folder, do the following:
§ On the All Apps screen, drag each app over to the folder.
§ On the launch bar or widget panel, first tap the folder to open it. Tap ,
select apps that you want to add, and then tap Done.
You can also add shortcuts to settings or information to a folder that's on the
launch bar or widget panel. Add a shortcut first to a widget panel, and then drag it
over to the folder.
Renaming a folder
1. Tap the folder to open it.
2. Tap the folder window’s title bar.
3. Enter a new folder name.
4. Tap outside the folder to close it.
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Removing items from a folder
1. Tap the folder to open it.
2. Do one of the following:
§ From a folder on the All Apps screen, press and hold an app, and then drag
it out of the folder.
§ From a folder on the launch bar or widget panel, press and hold an app,
and then drag it out to .
If there's only one item left in the folder, the folder ungroups the last item and
removes itself automatically.
Hiding or unhiding apps
On the All Apps screen, you can hide apps that you don't use. You can easily unhide
them later when you need them.
1. On the All Apps screen, pull down and hold the screen until you see an icon bar.
2. Tap > Hide/Unhide apps.
3. Select the apps you want to hide, or clear their check boxes to unhide them.
4. Tap Done.
Adding, removing, or arranging widget panels
§ You won't be able to add a new widget panel if you've already reached the
maximum limit.
§ If the Feeds panel is not hidden, it always appears as the first panel. A widget
panel cannot be inserted before the Feeds panel.
1. On the Feeds panel or any widget panel, slide two fingers together to customize
the Home screen.
2. To add a new widget panel, swipe left across the Home screen thumbnails until
you reach the last thumbnail, and then tap .
3. To remove a widget panel, press and hold its thumbnail, and then drag it to .
4. To move a widget panel, press and hold its thumbnail, and then drag it left or
right to the position that you want.
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Changing your main Home screen
By default, the Feeds panel is the main Home screen. Instead of jumping to the Feeds
panel when pressing the HOME button, you can go directly to a widget panel.
1. On the Feeds panel or any widget panel, slide two fingers together to customize
the Home screen.
2. Tap a widget panel that you want to be your main Home screen.
3. Tap Set as home.
Pressing from an app will first return you to the last panel you were in. Just
press again to go to your main Home screen.
Changing the sounds for your ringtone,
notifications, and alarm
1. Go to Settings, and then tap Personalize.
2. Under Sound, choose different sounds for your ringtone, system notification,
and alarm.
Go to the Messages, Mail, Calendar, and Tasks apps to choose sounds for new
messages, email, calendar, and task reminders respectively.
Want alarms to ring louder but notifications to be more discreet? In Settings, tap
Sound > Volumes and set the volume levels for each sound type.
Rearranging application tabs
You can add to or rearrange the tabs in some apps to make it easy to get to the most
important information.
1. Open an app that has tabs.
2. Press and hold a tab until a screen for rearranging tabs appears.
3. You can:
§ Select the tabs you want to add.
§ Change the order of the tabs. Press and hold next to a tab, and then
drag to the new position.
4. Tap Done.
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Phone calls
Making a call with Smart dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart
dial searches and calls a stored/synced contact or a number from your call history.
HTC One max is available in either a 3G or LTE version, depending on your region
and mobile operator. You need an LTE plan to use your operator's 4G/LTE network
for voice calls and data services. Check with your operator for details.
1. Open the Phone app.
2. Enter the phone number or first few letters of the contact’s name to see the top
matching contact.
If there is more than one match, you'll be told how many matches. For example, tap
"8 MATCHES" to see all 8 matches.
3. Tap the contact you want to call.
§ To check other phone numbers associated with the contact, tap beside the
contact name.
§ If the phone number has an extension, tap after connecting to the main line and
then dial the extension number.
4. To hang up, tap End Call.
Changing the Phone dialer layout
Switch between the Smart dial keypad to find contacts with just a few taps and a full
screen keypad that gives you more room to enter phone numbers.
1. Open the Phone app.
2. Tap > Full screen keypad or Smart dial keypad.
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Dialing an extension number
To skip voice prompts when dialing an extension number, do one of the following:
§ After dialing the main number, press and hold * . The letter p is added to the
number you are dialing. Enter the extension number, and then tap Call. You will
be connected to the mainline and then to the extension number.
§ After dialing the main number, press and hold #. The letter w is added to the
number you are dialing. Enter the extension number, and then tap Call. After
connecting to the main line, tap Send to dial the extension number.
You can save phone numbers with an extension in the People app.
Returning a missed call
You'll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, spread your two fingers on the missed call notification to
expand it, and then tap Call back.
If you have multiple missed calls, tap the missed calls notification to open the Call
History tab.
Using Speed dial
Use Speed dial to call a phone number with a single tap. For example, if you assign a
contact’s number to the number 2 key, you can just press and hold 2 to dial the
number.
The number 1 key is generally reserved for your voicemail. Press and hold this key
to call voicemail and retrieve your voicemail messages.
Assigning a speed dial key
1. Open the Phone app.
2. Tap > Speed dial > .
You can also press and hold an unassigned key on the dialpad, and then tap Yes.
3. Select a contact from the list.
4. On the Speed dial screen, choose the phone number of the contact to use, and a
speed dial key to assign.
5. Tap Save.
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Calling a phone number in a text message
1. Tap the phone number within the message.
2. Tap Call.
To call the message sender, tap the received message, and then tap Call on the
options menu.
Calling a phone number in an email
1. Tap the phone number in the email body.
2. Tap Call.
Calling a phone number in a Calendar event
1. Open an event in Calendar.
2. On the Event details screen, tap the phone number.
3. Tap Call.
Making an emergency call
In some regions, you can make emergency calls from HTC One max even if you don’t
have a micro SIM card installed or your micro SIM card has been blocked.
If you don't have a network signal, you won't be able to make an emergency call.
1. Open the Phone app.
2. Dial the emergency number for your locale, and then tap Call.
If you've enabled but forgotten your lock password or lock pattern, you can still
make emergency calls by tapping Emergency call on the screen.
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Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears.
HTC One max will automatically adjust the ringtone volume when you use the
polite ringer and pocket mode features.
Answering or rejecting a call
Do one of the following:
§ If the display is on when you get a call, tap Answer or Decline.
§ If the display is locked when you get a call, drag or upwards.
After declining a call, you can send a text message to the caller or create a task to
remind you to return the call.
You can also press the POWER button twice to reject a call.
Muting the ringing sound without rejecting the call
Do one of the following:
§ Press the VOLUME DOWN or VOLUME UP button.
§ Press the POWER button.
§ Place HTC One max face down on a level surface.
If HTC One max is already facing down, it will still ring when there are subsequent
incoming calls.
Look who's calling
Every time you make a call or your friend gives you a ring, you get to see your friend’s
latest social network status update right on the call screen. You’ll also see a birthday
reminder if your friend’s birthday (stored on your phone or online account) will
happen in a few days.
Viewing a task reminder while on a call
Did you promise to babysit for a friend this weekend? If you associate a task with a
due date to a contact, you'll see a task reminder on the call screen when you're on a
call with that friend.
If the contact has a recent status update, you won't be able to see the task
reminder.
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What can I do during a call?
When a call is in progress, you can turn the speakerphone on, place the call on hold,
and more.
Putting a call on hold
To put the call on hold, tap . The status bar then displays the hold call icon .
To resume the call, tap .
Switching between calls
If you’re already in a call and you accept another call, you can switch between the two
calls.
1. When you receive another call, tap Answer to accept the second call and put
the first call on hold.
2. To switch between the calls, tap the person you want to talk to on the screen.
Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC One max to your
ear when the speakerphone is on.
§ On the call screen, tap . The speakerphone icon appears in the status bar.
§ To turn the speakerphone off, tap .
Muting the microphone during a call
On the call screen, tap to toggle between turning the microphone on or off. When
the microphone is turned off, the mute icon appears in the status bar.
Ending a call
Do one of the following to end the call:
§ On the call screen, tap End Call.
§ Slide the Notifications panel open, then tap .
If the phone number of the person who called is not in your contacts list, you can
choose to save the number to your contacts list after you hang up.
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Setting up a conference call
Conference calling with your friends, family, or co-workers is easy. Make the first call
(or accept a call), and then simply dial each subsequent call to add it to the
conference.
Make sure your micro SIM card is enabled with conference calling service. Contact
your mobile operator for details.
1. Make a call to the first conference call participant.
2. When connected, tap > Add call, and then dial the number of the second
participant. The first participant is put on hold.
3. When connected to the second participant, tap .
4. To add another participant, tap , and then dial the number of the contact.
5. When connected, tap to add the participant to the conference call.
6. To talk to a person in the conference call in private, tap and then select
Private call.
To end the call with a participant, tap and then tap Finish this call.
To end the conference call, tap End Call.
Checking calls in the Call History
Use Call History to check missed calls, your dialed numbers, and received calls.
1. Open the Phone app.
2. Swipe to view the Call History tab.
3. Do one of the following:
§ Tap a name or number in the list to call.
§ Press and hold a name or number in the list to display the options menu.
§ Tap to display just a particular type of call such as missed calls or
outgoing calls.
Adding a new phone number to your contacts from Call History
1. On the Call History tab, tap .
2. Choose whether to create a new contact or save the number to an existing
contact.
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Clearing the Call History list
On the Call History tab, do one of the following:
Remove one name or
number
Clear the entire listTap > Remove call history. On the Delete from call history
Blocking a caller
When you block a phone number or a contact, all calls from the phone number or
contact will be declined automatically.
On the Call History tab, press and hold the contact or phone number you want to
block, and then tap Block contact.
You can always remove a caller from your blocked list. On the Call History tab, tap
> Blocked contacts. Press and hold a contact, and then tap Unblock contacts.
Press and hold the name or number, and then tap Deletefrom call history.
screen, tap > Select all, and then tap Delete.
Changing ringtone settings
Switching between silent, vibrate, and normal modes
Do one of the following:
§ To change from silent to normal mode, press the VOLUME UP button.
§ To change from vibrate to normal mode, press the VOLUME UP button twice.
§ Go to Settings, and then tap Sound > Sound profile.
Lowering the ring volume automatically
HTC One max has a quiet ring feature that automatically lowers the ring volume when
you move it.
1. Go to Settings, and then tap Sound.
2. Select the Quiet ring on pickup option.
Making HTC One max ring louder in your pocket or bag
To help avoid missing incoming calls when HTC One max is in your pocket or bag, the
pocket mode feature gradually increases the ring volume and vibrates when you
receive a call.
1. Go to Settings, and then tap Sound.
2. Select the Pocket mode option.
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Home dialing
When you're on a trip abroad, it's easy to dial friends and family from home.
Your home country code is automatically added when you call your contacts while
roaming. But when manually entering a phone number to call, you need to enter a plus
(+) sign and country code before the number.
Using a roaming service may incur additional charges. Check with your mobile
operator for rates before using a roaming service.
Changing the default country code for Home dialing
1. Go to Settings, and then tap Call.
2. Tap Home dialing settings.
3. Select a country, and then tap OK.
Turning off Home dialing
If you prefer to manually enter complete phone numbers to call while roaming, you
can turn off Home dialing.
1. Go to Settings, and then tap Call.
2. Under Other settings, clear the Home dialing option.
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Messages
Sending a text message (SMS)
1. Open the Messages app.
2. Tap .
3. Enter a contact name or mobile number in the To field.
4. Tap the box that says Add text, and then enter your message.
5. Tap , or press to save the message as a draft.
§ There is a limit on the number of characters for a single text message (displayed
above ). If you exceed the limit, your text message will be delivered as one but
will be billed as more than one message.
§ Your text message automatically becomes a multimedia message if you enter an
email address as the recipient, add a message subject, attach an item, or compose
a very long message.
Sending a multimedia message (MMS)
1. Open the Messages app.
2. Tap .
3. Enter a contact name, mobile number, or email address in the To field.
4. To add a subject line, tap > Add subject.
5. Tap the box that says Add text, and then enter your message.
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6. Tap , and then choose an attachment type.
Record videos with minimum resolution so you can reduce the file size of your
attachments. In Camera settings, tap Video Quality > MMS.
7. Select or browse for the item to attach.
8. After adding an attachment, tap to see options for replacing, viewing or
removing your attachment.
9. Tap , or press to save the message as a draft.
Depending on the resolution of your photo or video attachments, they may be
displayed as cropped thumbnails in your multimedia message.
Creating a slideshow
1. After you've added either a photo, video, or audio in the multimedia messageyou’re composing, tap > Slide.
2. Choose where you want to insert the next slide.
3. Right after adding a slide, do one of the following:
§ Tap , and then choose to add a photo or a video.
§ Tap > Audio to add music or a voice recording to a slide.
§ Tap Add text, and then enter your caption.
§ Tap to see options for replacing, viewing, or removing your
attachment.
4. Tap > Preview. Tap once on the preview screen to see playback controls.
5. When finished, tap , or press to save the message as a draft.
Can't find your contacts' email addresses in Messages?
1. If only phone numbers are showing up when you're entering a contact
name, tap .
2. Tap > Show Email.
To always show email addresses, in Message settings, tap General > Showemail address.
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Sending a group message
Group messaging makes it easy to send a message to multiple contacts all at once.
You can choose to send a group SMS or group MMS.
Group MMS may incur extra data fees.
1. Open the Messages app.
2. Tap .
3. Tap , and then select multiple recipients.
4. To send a group SMS, make sure that Send as individual messages is selected.
Clear this option to send your message as a group MMS.
Group
SMS
Group
MMS
5. Tap the box that says Add text, then enter your message.
6. Tap .
Top questions on group MMS
Why can't my recipients see or join the group MMS I sent to
them?
Check whether your recipients have enabled Group messaging on their mobile
devices. Some devices or mobile operators may not support this feature.
Your message will be sent to the recipients as a text message and
you will be charged by your mobile operator for each message sent.
Replies of your recipients are sorted separately.
Similar to a group chat, sending a group MMS lets your recipients
join the conversation you've started.
HTC One max also organizes message replies in a single
conversation thread. If this is your first time to send a group MMS,
you may need to enter your mobile phone number.
How do I receive or block group MMS?
In Message settings, tap Multimedia messages (MMS), and then turn Group
Messaging on or off.
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Resuming a draft message
Open a draft message right from the Messages screen, edit the message, and then tap
.
To see all draft messages in one place, tap on the Messages screen, and then tap
Drafts.
Replying to a message
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
2. Tap the box that says Add text, and then enter your message.
3. Tap .
Replying to a contact's other phone number
When a contact has multiple phone numbers stored on HTC One max, you can select
which phone number to reply to.
Keep in mind that your response will be sent to the phone number of the latest
message you’ve received from this contact.
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
2. Tap > Open contact.
If you have recently received or sent a message to the contact, tap and select
which phone number you want to reply to.
3. On the Details tab, tap next to the phone number you want to reply to.
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4. Tap the box that says Add text, then enter your reply message.
5. Tap .
Why am I not receiving text messages from contacts who use
iPhone?
If you have just migrated your contacts from iPhone to HTC One max, your
contacts may still be texting you through iMessage® and not through SMS or
MMS.
To receive text messages from your contacts who are using iPhone, you must
unregister the phone number you used on your old iPhone from your Apple
support profile.
Or, if you still have your old iPhone, turn off the service in iMessage settings.
Saving a text message in the Tasks app
Save a text message in your Tasks list so you can remind yourself when to reply.
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
2. Tap the message you want to save, and then tap Save as task.
3. Enter other details or change the task title.
4. Tap Save.
Forwarding a message
1. On the Messages screen, tap a contact (or phone number) to view the exchange
of messages with that contact.
2. Tap a message, and then tap Forward.
3. In the To field, fill in one or more recipients.
4. Tap .
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Viewing and saving an attachment from a
multimedia message
§ If there’s a media attachment such as a photo or video in a received message,
tap it to view the content.
§ To save the attachment, tap the multimedia message, and then choose to save
from the options menu.
§ If the attachment is a contact (vCard), tap it and choose where to save it, and
then tap Save to add to your contacts.
§ If the attachment is an appointment or event (vCalendar), tap it to view the
event details, then tap Save and choose the calendar where to save it.
If you are concerned about the size of your data downloads, you can choose to
check the size and subject first before you download a multimedia message. On the
Messages screen, tap > Settings > Multimedia messages (MMS). Clear the Auto-retrieve option.
Moving messages to the secure box
You can move private messages to the secure box. You will need to enter a password
to read these messages.
§ The secure box does not encrypt messages.
§ Messages stored on your mico SIM card cannot be moved to the secure box.
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
2. Tap > Move to secure box.
3. Select the messages, and then tap Move.
To move all the messages from a contact, on the Messages screen, press and hold
the contact and tap Move to secure box.
§ To read messages in the secure box, on the Messages screen, tap > Secure. If
it is your first time to use the secure box, set a password.
§ To remove messages or contacts from the secure box, press and hold the
contact (or phone number) and tap Move to general box.
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Blocking unwanted messages
Declutter your Messages screen by moving spam messages from contacts to the
block box. If you have blocked a contact, that contact's text or picture messages will
also be in the block box.
§ On the Messages screen, press and hold a contact (or phone number) and tap
Block contact.
§ To block multiple contacts, tap > Block contacts, select the contacts, and tap
Move.
When the contact sends you messages, you will not see them in the Messages screen
or receive notifications and calls.
To read messages in the block box, on the Messages screen, tap > Block.
§ To remove messages or contacts from the block box, press and hold the contact
(or phone number) and tap Unblock.
§ To completely discard future messages from blocked contacts, clear the Save
block message option in the Messages settings.
WAP push messages
WAP push messages contain a web link. Often, the link will be to download a file that
you have requested from a service provider. Open only links from sources that you
trust.
When you receive a WAP push message, a notification icon is displayed in the
status bar.
Opening and reading a new WAP push message
1. Open the Notifications panel, and then tap the push message notification.
2. Tap Visit website.
Viewing all your WAP push messages
1. Open the Messages app.
2. Tap > Push messages.
You can only see this option if you've previously received WAP push messages.
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Copying a text message to your micro SIM
card
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
2. Tap the message, and then tap Copy to SIM. A SIM card icon is displayed.
Deleting messages and conversations
On the Messages screen, do any of the following:
Delete a
message
Delete a
conversation
In the Messages settings, tap General > Delete old messages to auto delete old
messages.
How do I protect a message from being deleted?
You can lock a message so that it will not be deleted even if you delete the
other messages in the conversation.
1. On the Messages screen, tap a contact (or phone number) to display the
exchange of messages with that contact.
Open the conversation thread with a contact, tap the message,
and then tap Delete message.
To delete multiple messages within a conversation, tap > Deletemessages > Delete by selection, and then select the messages to
delete.
Press and hold a contact (or phone number), and then tap Delete.
To delete multiple conversations, on the Messages screen, tap >
Delete threads, and then select the conversations to delete.
2. Tap the message that you want to lock.
3. Tap Lock message on the options menu. A lock icon is displayed.
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Search and web browser
Searching HTC One max and the Web
You can search for information on HTC One max and on the Web. Start your search
by entering a keyword or by using Google Voice Search™.
Some apps, such as People or Mail, have their own search function, which you can
use to search only within those apps.
Performing searches on the Web and HTC One max
1. Open the Google app. Or swipe up from the button.
If you've already set up a Google account on HTC One max, you will be given the
option to sign in to Google Now™. See Getting instant information with Google Now
on page 71.
2. In the search box, enter what you want to search for. As you type, matching
items on HTC One max and suggestions from Google web search are shown.
To search for the information exclusively on HTC One max, swipe your finger up the
screen, and then tap Search phone.
3. If what you’re searching for is in the list of suggestions, tap the item to open it in
its compatible app.
Searching the Web with your voice
Use Google Voice Search to find information on the Web by speaking to
HTC One max.
1. Open the Google app. Or swipe up from the button.
2. Tap , and then say what you want to search for. After speaking, matching
items from Google web search are shown.
3. If what you’re searching for is in the list, tap the item to open it in its compatible
app. Otherwise, tap to search again.
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Setting search options
1. Open the Google app. Or swipe up from the button.
2. Do one of the following:
§ Press to hide the onscreen keyboard.
§ Scroll to the bottom.
3. Tap > Settings to set the following options:
§ Voice. Set the Google Voice Search language, speech output, and more.
§ Phone search. Select which apps on HTC One max are included when doing
a search.
§ Privacy & accounts. Manage your location history, enable recent web
searches to show, or clear your search history.
You can also access the settings when viewing the search results. Pull down the
screen to show the hidden menu button, and then tap > Settings.
Getting instant information with Google Now
Do you want to know the weather or your morning commute time before you start
your day? Google Now delivers quick and up-to-date information that matters to you
—all without the search.
Depending on your location, time of day, and previous Google searches, Google Now
displays information cards that include:
§ The day's weather and the weather forecast for upcoming days.
§ The traffic conditions on your way to work or your commute back home.
§ The directions and travel time to your next appointment.
§ The next train or bus arriving at your platform or bus stop.
§ Your favorite team's score and stats while you enjoy the game.
Setting up Google Now
Before setting up Google Now:
§ Make sure that you're signed in to your Google account.
§ Turn location services on and make sure that you have an Internet connection.
1. Open the Google app. Or swipe up from the button.
2. The subsequent screens show examples of Google Now information cards. Tap
Next until you reach the Get Google Now! screen.
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3. Tap Yes, I'm in. Google Now information cards will start to appear on the
Google search screen.
4. To see all available information cards, tap Show more cards.
More information cards will appear on the Google search screen as you use
HTC One max to search the Web, create appointments, and more.
Changing card settings
You can easily customize the settings of Google Now cards to suit your information
needs. For example, you can change the weather units in the Weather card or your
transportation mode in the Traffic card. You can also specify the details on certain
cards or keep a card from appearing on the Google search screen.
1. Open the Google app. Or swipe up from the button.
2. Tap on the card you want to change, and then tap a setting at the bottom of
the card.
For certain cards that need specific details, such as your work address or sports
teams and stocks you follow, scroll to the bottom of the screen, and then tap >
Settings > My stuff.
Dismissing and hiding cards
1. Open the Google app. Or swipe up from the button.
2. Do any of the following:
§ To dismiss a card, swipe it left or right.
§ To keep the card from appearing on the Google search screen, scroll to the
bottom of the screen and then tap > Settings > Google Now. Tap the
On/Off switch next to the card you want to hide.
Refreshing Google Now
Refresh Google Now to update the information cards or show relevant cards for
information that you've just added on HTC One max, like an upcoming event in
Calendar.
1. Open the Google app. Or swipe up from the button.
2. Scroll to the bottom of the screen, and then tap > Refresh.
Turning off Google Now
1. Open the Google app. Or swipe up from the button.
2. Scroll to the bottom of the screen, and then tap > Settings.
3. Tap the On/Off switch next to Google Now, and then tap Turn off.
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Browsing the Web
1. Open the Internet app.
2. Tap the URL box on top of the screen.
If the webpage is in fullscreen mode, flick the screen down to show the URL box
and other options.
3. Enter the webpage address or your search keywords.
4. On the webpage, you can:
§ Tap a link to open it, or press and hold a link to see more options.
§ Tap an email address to send a message to the email address, save it to
People, and more.
§ Press and hold an image to save, copy, or set it as your wallpaper.
5. To return to the previous webpage you've viewed, tap , and then tap or .
Maximizing your browsing space
§ To hide the status bar when browsing, tap > Settings > General, and then
select Fullscreen.
§ While browsing a webpage, tap > Desktop View to display the full desktop
version of the webpage.
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Using browser tabs
Open multiple browser tabs and quickly switch from one webpage to another.
Open the Internet app.
§ To add a browser tab, tap > . Repeat the same to open new browser tabs.
§ To switch among browser tabs, tap and swipe to the webpage you want to
view. Tap the browser tab to display the webpage in full screen.
§ To close a browser tab, tap , and then tap .
Saving web content for later
Save webpages to read later, even without an Internet connection. You can also add
some video clips on webpages to the Watch list so you can quickly find and watch
them whenever you like.
HTC One max saves webpage text and images only. You will need Internet
connection to open linked pages and play video clips.
1. While viewing a webpage, tap > .
2. Tap Reading list or Watch list.
When the webpage you're adding to the Watch list has one or more video clips,
you'll be asked to choose which videos you want to add.
To view a saved webpage or video clip, tap > Saved. Swipe to the Reading list or
Watch list, and then tap a webpage or video you want to view.
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Setting browser options
Customize the web browser to suit your browsing style. Set display, privacy, and
security options when using the web browser.
From the browser screen, tap > Settings.
Bookmarking a webpage
Add your favorite webpages as bookmarks so you can access them quickly.
Bookmark a webpage in a normal browser screen and not when you're browsing
incognito.
1. While viewing a webpage, tap > > Bookmarks.
2. On the Bookmark this page screen, you can edit the bookmark name, sync the
bookmark with an online account, or save the bookmark in a new category
folder.
3. Tap Done.
To view and open a bookmark, tap > Bookmarks. Navigate to the bookmark you
want to open, and then tap it.
You can also add a bookmark directly to the Home screen. While viewing a
webpage, tap > > Home screen.
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Not seeing your bookmark?
On the Bookmarks screen, tap and select All bookmarks. HTC One max will
display all your bookmarks, including those which are synced with an online
account.
Syncing your bookmarks with Google Chrome
Create bookmarks from your computer's Google Chrome™ browser and sync them on
HTC One max. For more information about Google Chrome, visit http://
support.google.com/chrome.
§ Using your Google Chrome desktop browser, you need to sign in to your Google
Account and set up Google Chrome sync.
§ Be sure that you are logged in to your Google Account every time you save
Google Chrome bookmarks on your computer.
1. Go to Settings, and then tap Accounts & sync.
2. Tap Google.
3. Tap your Google Account.
4. Select the Internet option.
Using your browsing history
HTC One max keeps a record of webpages you've visited.
If you don't want HTC One max to keep your browsing history, browse using an
incognito tab. See Private browsing on page 77.
1. While viewing a webpage, tap > History.
2. Swipe to the History or Most visited tab.
3. Navigate to the webpage that you want to view, and then tap it.
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Clearing your browsing history
1. While viewing a webpage, tap > Settings > Privacy & security > Clear history.
2. Tap OK.
All webpage entries in the History and Most visited tabs are deleted.
If you want to delete a single webpage entry, go to the History or Most visited tab,
press and hold the webpage entry, and then tap Remove from history or Remove
from most visited.
Private browsing
You can use incognito tabs to browse the Web with more privacy. Browser cookies
are deleted and not shared when you close all incognito tabs. Pages you view in
incognito also won't appear in your browser history (except for files you've
downloaded).
From the browser screen, tap > .
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Entertainment
Music
Listening to music
Enjoy your favorite songs on HTC One max using the Music app.
When you open the Music app for the first time, you'll be asked if you would like to
automatically download related content, such as album covers and artist photos, to
HTC One max.
1. Open the Music app.
2. Swipe to the different tabs to browse by category.
3. Tap a song to play.
4. Tap the onscreen icons to control music playback, repeat songs, and more.
Press and drag your finger across the
progress bar to jump to any part of the song.
Turn shuffle on or off. (Shuffle is off when
button is gray.)
Cycle through the repeat modes: repeat all
songs, repeat current song, and don’t repeat.
Play your music on a DLNA® compliant TV or
audio system, HTC Media Link HD, or stereo
Bluetooth device.
Minimize the Now playing screen to continue
browsing your music collection.
When you're listening to music and the screen display turns off, press POWER to
turn the screen back on and control the music playback directly on the Lock
screen.
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Creating and working with playlists
Personalize your music experience by creating music playlists. Make a playlist
containing just your favorite songs or create one to match your mood for the day.
You can make as many playlists as you like.
1. Open the Music app.
2. Swipe to the Playlists tab.
3. Tap , and then enter a playlist name.
4. To add songs, tap beside the title text box, browse your music collection,
and then tap a song to add.
Repeat this step to add more songs.
5. You can also:
Rearrange songsPress and hold next to the song title you want to
move, and then drag it to its new position.
Delete songsSelect the songs you want to remove from the playlist.
Change playlist
name
6. Tap Save.
To edit a playlist you've created, swipe to the Playlists tab on the Music app's main
screen. Tap a playlist to open it, and then tap > Edit playlist.
Playing the songs in a playlist
1. Open the Music app.
2. Swipe to the Playlists tab.
3. Tap a playlist, and then tap the song you want to play first.
The song starts playing on the Now playing tab.
Deleting playlists
The Recently played and the Recently added playlists can't be deleted.
1. Open the Music app.
Type the new name of the playlist in the title text box.
2. Swipe to the Playlists tab.
3. You can:
§ Press and hold the playlist you want to delete, and then tap Delete playlist.
§ Tap > Delete playlists to remove several playlists.
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Adding a song to the queue
While playing a song, you can also browse other tracks stored on HTC One max. Add
a song or an album to the queue so it plays when the current playlist has finished
playing.
1. While a song is playing, browse for other tracks.
2. Do any of the following:
§ Browse for the album or playlist that you want, press and hold it, and then
tap Add to queue.
§ Browse for an artist or song, and then tap > Add to queue.
The songs you've added appear on the Queue tab.
Updating album covers and artist photos
To save on data usage, you might want to connect to a Wi-Fi network when
updating your album covers and artist photos. In Music settings, select Wi-Fi only.
1. Open the Music app.
2. Swipe to the Artists or Albums tab.
3. Tap > Update artist photos or Update album art.
If you want HTC One max to automatically check and update your music collection,
tap on the Music app's main screen, and then tap Settings. Select Album art and
Artist photos.
Setting a song as a ringtone
Pick a song from your Music library and set it as your ringtone or as ringtone for a
favorite contact.
1. Open the Music app.
2. Play the song that you want to set as a ringtone.
3. Tap > Set as ringtone.
4. Tap Phone ringtone or Contact ringtone. If you select Contact ringtone, choose
the contacts you want to associate the ringtone with.
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Trimming an MP3 ringtone
Use the Music app's ringtone trimmer if you want to set only a part of the song as
ringtone.
1. When you find the song that you want, tap > Set as ringtone > Trim the
ringtone.
2. Drag the trim sliders to the part where you want the ringtone to begin and
end.
For a more precise trimming, tap the left or right arrow buttons. Time markers
indicate where you are on the song.
3. When you're done trimming, tap Set as.
4. Choose whether to set your trimmed song as your Phone ringtone or Contact
ringtone.
You can see your new ringtone in the phone settings. Go to Settings > Sound >
Ringtone.
Viewing song lyrics
Love a song so much that you want to sing along? HTC One max gives your music an
extra kick with song lyrics and cool music visualizations.
To save on data usage, connect to a Wi-Fi network when downloading lyrics. In
Music settings, select Wi-Fi only.
1. Open the Music app.
2. Browse to the song you want to play and tap it.
3. Swipe to the Visualizer tab to view the lyrics. Song lyrics appear onscreen if
content has been successfully downloaded.
Want a different visual for your music? Tap > Scene and select a scene. If you
want the scene to change for every song, select Random.
4. Tap the screen to display the lyrics in full screen.
5. To jump to another part of the song, tap the screen to make the progress bar
appear. Press and drag your finger across the progress bar, or press and hold
or .
6. To scroll through the lyrics, swipe up or down on the screen.
Not all languages are supported.
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Looking up related music info
SoundHound can find info about the song you're listening to. You can look up the
lyrics, learn about the artist's tour dates, and more.
While a song is playing, tap > Get info.
Finding music videos on YouTube
It's easy to find music videos of the song you’re listening to on YouTube®.
On the Now playing screen, tap > Search > YouTube.
TV
Enjoying TV with HTC One max
The TV app makes HTC One max a key part of your entertainment experience. The TV
app lets you easily tune into your preferred shows, get reminded when your favorite
show is on, see what shows are coming up, and more.
Discover current and upcoming programs with the intelligent electronic program
guide (EPG) that learns your viewing habits and suggests shows you might like. The
TV app can also remember more than one EPG, so if you have more than one service
provider, you can get reminders for any of them.
EPG information is only available for some countries.
Setting up the TV app
Make sure that you have an Internet connection before you set up the EPG.
1. Open the TV app.
2. Tap Next.
3. Select your location, and then tap Next.
Depending on your location, you may be asked to enter your postal code or
select your region.
4. Choose your TV service provider, and then tap Next.
Your cable or service provider may not be supported by the TV app.
5. Select the channels included in your cable package, and then tap Next.
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6. Select your video on demand services, and then tap Next.
The available video on demand services depend on your location.
7. Tap next to your favorite shows. If you don't find your favorite shows in the
list, tap , enter the show's name, and then tap .
8. Tap Finish.
Using the EPG
Use the TV app's EPG (electronic program guide) to check what's showing on your
TV, view show details, or schedule TV reminders.
You need to set up a remote before using the TV app. See Setting up your remote
control on page 85.
1. Open the TV app.
2. Do one of the following:
§ Tap a thumbnail to check the show's title, cast, and synopsis.
§ Tap to watch the show or movie on your TV.
§ Press and hold a thumbnail to see the options menu.
§ Tap to change the type of shows you want to display on the EPG or to
view the channel guide.
To make changes to your EPG settings, add remotes, and more, tap > Settings.
Adding another EPG
If you have more than one TV service provider, you can add additional EPGs to the TV
app and easily switch between them on the HTC One max. The TV app is designed on
the concept of Rooms. For each Room you can add one EPG and one remote.
§ You can only set up another EPG for a TV service provider from the same location
or country. When you change the location or country, previously created EPGs and
remotes will be deleted.
§ There is a limit to the number of Rooms you can add. When you reach the
maximum number, you'll need to remove one before you can add another.
1. Open the TV app.
2. On the TV app main screen, tap > Settings > Rooms.
3. Tap and enter a name for the new Room.
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4. With Create a new room selected, tap Next.
If you want to duplicate an existing EPG, select the Room with the EPG you want to
copy.
5. Follow the onscreen instructions to setup the EPG.
To switch between EPGs, tap on the main screen of the TV app.
Editing, renaming, or removing a Room
1. Open the TV app.
2. Tap > Settings > Rooms.
3. Tap a Room to hide or show channels, tag your favorite channels, and more.
If you want to rename or remove the Room, tap while viewing the Room editor, and
tap the option you want.
Scheduling TV programs
Whether your favorite show is airing in the next hour or next weekend, you'll never
miss it when you set a reminder in the TV app. The Calendar app will notify you when
your favorite show is about to start.
1. Open the TV app.
2. Tap a thumbnail of a program that interests you.
3. Do one of the following:
§ For programs that are part of a series, tap an episode under Upcoming, and
then tap Remind me to add a reminder for that show.
§ For programs such as movies or sports events, tap Remind me under the
Upcoming to add a reminder for a particular viewing time.
The Reminder set icon appears next to the scheduled program.
Before the show starts, you'll receive an upcoming event notification. Tap the
notification and then tap the link and open it in the TV app to view the show details.
If you want to check what shows you scheduled, tap > My Picks. Then go to the
Scheduled tab.
If you want to receive reminders for future episodes of a TV series, tap Add series.
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Watching on demand videos
Add on-demand services to the TV app to enjoy available movies and TV shows
anytime you want.
§ Most on-demand movies and TV shows can be purchased or rented from your
video service provider.
§ You may need to download the on demand service app first from Google Play.
1. Open the TV app.
2. Tap , select Movies, TV Programs, or Sports, and then go to the On demand
tab.
3. Tap a thumbnail to view details about the program.
4. Do one of the following:
§ For programs that are part of a series, go to the On demand tab and select
an episode. Then tap the video on demand service that you want to use to
watch the show.
§ For programs such as movies or sports events, tap the video on demand
service that you want to use to watch the show.
To add or remove video on demand services, tap > Settings > On Demand.
Setting up your remote control
Tired of shuffling your TV, set top box, and home theater system remote controls
while watching TV? You can combine them into one remote.
§ Make sure you have created a Room. By default, your first Room will be called "TV
Room". See Adding another EPG on page 83 to add more Rooms.
§ Make sure HTC One max has an Internet connection.
1. Open the TV app.
2. Tap to select the Room you want to create a remote for.
3. Tap > Start.
4. Select the devices you want to control with your remote, and then tap Next.
The TV option can't be deselected.
5. Select the brand of your TV, and then tap Next.
6. Make sure your TV is off, and then tap Next.
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7. Point HTC One max towards the TV and tap the blinking button on the screen.
8. Tap Yes if HTC One max was able to turn on your TV, and then follow the
onscreen instructions to continue setting up the other devices.
§ If the TV didn't turn on, tap No. HTC One max will try another remote
control profile.
§ If a matching remote control profile isn't found, you'll need to manually set
up the remote control.
Customizing the remote control buttons
Are the predefined buttons not to your liking? You can change any button.
It is recommended that you do not change Number pad buttons to avoid conflict
with the EPG.
1. Open the TV app.
2. Tap > > Button setup.
3. Tap a button to configure.
Red buttons (except for the Record button) have not been configured.
4. Align the IR port on HTC One max with the IR port on your device's remote
control. Your HTC One max and your device's remote control should be less
than 5 cm apart.
5. On your device's remote control, press and hold the button you want to add to
HTC One max.
6. Tap the blinking onscreen button to test the button.
7. Tap Yes to finish setting up the button.
If you tap No, you'll be prompted to try again.
8. Press until you exit the Button setup mode.
Controlling your TV with HTC One max
1. Open the TV app.
2. Tap .
3. Do any of the following:
Turn the TV, set top box, or
home theater system on or off
Change the input source for
the TV or home theater system
On the Power & input tab, tap the On, Off,
On/Off button under the device name.
On the Power & input tab, tap the Input
button under the device name.
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Change channels, adjust or
mute the volume, and more
Enter channel numbers directly Go to the Number pad tab.
Switch between recently
watched channels
Access the playback controlsGo to the Ch/Vol tab.
To automatically turn on the display when you pick up HTC One max while using
the TV app, select the Auto Wake option in > Settings.
Controlling your TV from the Notifications panel
Get a call while watching TV? You can easily use HTC One max to mute the TV and
more.
1. Slide open the Notifications panel.
2. Tap the controls to mute the TV, switch channels, and more.
Go to the Ch/Vol tab.
On the Number pad tab, tap . You can also
switch to a recently watched channel in the
Notifications panel.
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Wireless media
Connecting to your home entertainment system
Want to make your HTC One max experience bigger and louder? Share your videos,
music, and more to external devices through DLNA, HTC Media Link HD, Miracast™, or
A2DP (Bluetooth) with a simple gesture.
Some devices may need to be paired before you can share to them.
About HTC Media Link HD
You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display
content wirelessly to your TV.
HTC Media Link HD is sold separately.
Easy to set up and use
With just a three-finger swipe, connect HTC One max to HTC Media Link HD and share
on the big screen.
Multitask with dual-screen display
HTC Media Link HD gives you dual-screen display when you're:
§ Viewing a video in Gallery
§ Playing music in the HTC Music app
While you're playing media on the big screen, you can multitask and do other things
such as take calls, browse the Web, or send email on HTC One max.
Turns your TV into a digital photo frame
Use the TV screen saver feature to store up to 30 photos from HTC One max on HTC
Media Link HD, and display them as a slideshow on your TV.
To find out more about setting up HTC Media Link HD and using it with HTC One max,
refer to the HTC Media Link HD user guide.
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Sharing your media on DLNA devices
If you'll be using a DLNA compliant TV or audio system, refer to its documentation
on how to connect it to your home network.
1. Connect HTC One max to your home network via Wi-Fi.
2. Open the Gallery or Music app.
3. Locate the media stored on HTC One max that you want to share, and then tap
it.
4. Swipe up with three fingers to show the Media output screen.
5. Choose the device on your network where you want to play the media.
6. Once connected to the other device, tap the onscreen controls to control
playback, adjust the volume, and more.
For more information about DLNA, visit www.dlna.org.
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Storage
Types of storage
Want to know what types of storage you can use for your apps, data, and files?
HTC One max has these storage types:
Phone
storage
Storage
card
USB
storage
This storage combines both the internal storage, where apps, email, data,
and text messages are stored, and the file storage, where photos, videos,
and music files are kept.
If you are running out of phone storage, see Making more storage space
on page 91 for some tips on how to free up space.
Use a storage card for storing more files. You can also set apps such as
Camera to store directly to the card.
When you plug in an external USB storage device (such as a USB flash
drive or an SD card reader), you can view photos and videos stored on
the device right from Gallery and play songs stored on the device in
Music. You can also open PDFs and edit Office documents.
You need a special cable to connect HTC One max and a USB storage
device. HTC One max supports USB storage devices (except portable
hard drives) up to 64 GB.
Copying files to or from HTC One max
You can copy your music, photos, and other files to HTC One max.
Save and close your files before copying them from your computer to
HTC One max, or vice versa.
1. Connect HTC One max to the computer using the supplied USB cable. You'll see
options for viewing or importing files on the computer screen.
2. Choose to view files.
3. Copy the files from your computer to HTC One max, or vice versa.
4. After copying the files, disconnect HTC One max from the computer.
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Making more storage space
As you use HTC One max, you'll accumulate data and fill its storage capacity over
time. Here are some tips on how to increase storage space.
Run the storage wizard
Easily free up space in the phone storage by cleaning the application cache,
uninstalling apps, and changing settings so that only the most recent data is kept. In
Settings, tap Storage > Make more space.
Store files in Google Drive
Photos, email attachments, and other documents can be stored in Google Drive™ and
accessed anywhere you are. You can set the Camera app to automatically upload
photos to Google Drive.
Google Drive is a third-party app and is not provided by or associated with HTC
Corporation.
Manage photos and videos
§ Set the Camera app to automatically upload to a photo-sharing site or online
storage. When you reach the storage limit, just delete all your photos. You can
retrieve them from the photo-sharing site or online storage when needed.
Using data services while uploading photos and videos may be costly. You may
want to connect to Wi-Fi or disable auto upload of camera shots if you have a
limited data plan.
§ After taking continuous camera shots, keep only the best shot and discard the
rest.
§ After editing a photo or trimming a video, the original file is kept. You can delete
original files or move them to online storage or to your computer.
§ If you are only sending videos through MMS, use a lower resolution. Highresolution video takes up more space. In Camera settings, tap Video Quality to
change the resolution.
Back up apps data
Keep only the most recent data from apps on HTC One max. You can back up
calendars, contacts, and bookmarks or export text messages, and personal
dictionaries.
Disable some apps
Apps, even if not used often, may be running in the background and downloading
data into the phone storage. If the app cannot be removed, you can disable it. In
Settings, tap Apps and then swipe to All. Select the app you want to disable, and then
tap Disable.
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Encrypting data on HTC One max
You can encrypt data such as your online accounts, settings, music files and other
media. After encryption, you will need to enter the screen lock PIN or password to
turn on your phone and access the data.
Phone storage encryption
§ Set a lock screen PIN or password before encrypting your data.
§ Fully charge the battery and keep HTC One max connected to the power adapter
during encryption. The encryption process takes about an hour.
§ You cannot undo encryption. If you want to return to an unencrypted phone, you
must perform a factory reset.
1. Go to Settings, and then tap Storage.
2. Tap Phone storage encryption.
3. Tap Encrypt.
4. Enter the lock screen PIN or password, and tap Next.
5. Tap Encrypt.
Encryption starts and the progress is displayed. The phone may restart a few times.
When the encryption process is complete, enter your PIN or password.
Storage card encryption
You can encrypt files on your storage card to protect your files. Storage card
encryption doesn't reformat or erase your card. Storage card files encrypted on the
phone can be used only on the phone.
§ Set a lock screen PIN or password before encrypting your data.
§ Fully charge the battery and keep HTC One max connected to the power adapter
during encryption.
§ Only files added to the storage card after enabling encryption will be encrypted.
Existing files will not be encrypted.
1. Go to Settings, and then tap Storage.
2. Tap File level SD card encryption
3. Tap Encrypt.
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4. Enter the lock screen PIN or password, and tap Next.
5. Tap Encrypt.
Encryption starts and the progress is displayed. The storage card will be unavailable
during encryption.
You can stop encrypting new files by clearing the File level SD card encryption
option. Previously encrypted files will remain encrypted. To access these files, you
must enable File level SD card encryption again.
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People
Your contacts list
The People app lists all contacts you've stored on HTC One max and from online
accounts you're logged in to. Use the People app to easily manage communications
with people that matter to you.
1. Open the People app.
2. On your contacts list, you can:
§ View your profile and edit your contact information.
§ Create, edit, find, or send contacts.
§ Tap a contact photo to find ways to quickly connect with the contact.
§ See a notification icon when a contact has sent you new messages.
To sort your contacts by their first or last name, tap > Settings > Sort contact list.
Filtering your contacts list
When your contacts list gets long, you can choose which contact accounts to show.
1. On the People tab, tap .
2. Choose the accounts that contain the contacts you want to display.
3. Press .
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Finding people
Search for contacts stored on HTC One max, your company directory if you have an
Exchange ActiveSync account, or social networks you've signed into.
1. Open the People app.
2. On the People tab, you can:
§ Find people in your contacts list. Tap the Search people box, and then enter
the first few letters of the contact name.
§ Find people on your company directory. Tap the Search people box, enter
the first few letters of the contact name, and then tap Search contacts inyour Company Directory.
§ Search for people you know on your social networks. Tap > Settings >
Find people you know on, and then select the social networks you're
signed in to. The People app then uploads your contacts to the selected
social networks to help you find friends.
Aside from searching for a contact by name, you can search using a contact's email
address or company name. On the People tab, tap > Settings > Search contactsby, and then choose a search criteria.
Setting up your profile
Store your personal contact information to easily send it to other people.
1. Do one of the following:
§ On the People tab, tap My profile.
§ With two fingers, swipe down from the status bar to open Quick settings.
Tap the Me tile (or your contact name, if you've already signed in to your
Google account), and then tap Me or your contact name again.
2. Tap Edit my contact card.
3. Enter or edit your name and contact details.
4. Tap (or the current photo) to change your contact photo.
5. Tap Save.
Aside from your contact details, your profile also shows updates you've posted on
your social networks and your online photo albums.
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Adding a new contact
1. On the People tab, tap .
2. Tap the Name field, and then enter the contact name.
Tap if you want to separately enter the contact's first, middle, and last name.
Depending on the contact type, you may also be able to add other info such as a
name suffix (for example, "Jr.").
3. Select the Contact type. This determines which account the contact will sync
with.
Some fields may not be available when you’re adding contacts to a SIM card.
4. Enter the contact information in the fields provided.
5. Tap Save.
When you tap the added contact on your contacts list, you'll see the contact
information and your exchange of messages and calls. Depending on the information
that you've added to the contact (such as an email address), you'll also be able to see
the contact's social network updates, events, and photos.
How do I add an extension number to a contact number?
While creating a new contact in People, you can add an extension number to
their number so you can skip the voice prompts when calling.
1. After entering the number of the main line, do one of the following:
§ Tap P(,) to insert a pause before the extension number is dialed
automatically. To make the pause longer, tap P(,) again.
§ Tap W(;) to be prompted to confirm the extension number.
2. Enter the extension number.
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Editing a contact’s information
Social network contacts cannot be edited.
1. On the People tab, press and hold the contact, and then tap Edit contact.
2. Enter the new information.
3. Tap Save.
Getting in touch with a contact
1. Open the People app.
2. Tap a contact's photo (not the name), and then choose how you want to get in
touch with that contact.
For more ways of getting in touch with your contact, tap an icon below the contact
photo.
Importing or copying contacts
Importing contacts from your micro SIM card
1. On the People tab, tap > Manage contacts.
2. Tap Import/Export contacts > Import from SIM card.
3. If you have a Google or Exchange ActiveSync account, tap the type for the
imported contacts.
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4. Select the contacts you want to import.
5. Tap Save.
Importing a contact from an Exchange ActiveSync account
1. On the People tab, enter the contact's name or email address in the search box.
2. Tap Search contacts in your Company Directory.
3. Tap the name of the contact you want copied to HTC One max.
4. Tap to import the contact.
Copying contacts from one account to another
1. On the People tab, tap > Manage contacts.
2. Tap Copy contacts, and then choose a contact type or online account to copy
from.
Contacts from your social network accounts may not be copied.
3. Select a contact type or account you want to save to.
Merging contact information
Avoid duplicate entries by merging contact information from different sources, such
as your social network accounts, into one contact.
Accepting contact link suggestions
When HTC One max finds contacts that can be merged, you’ll see a link notification
when you open the People app.
1. On the People tab, tap the Link suggestion notification when available. You'll see
a list of suggested contacts to merge.
2. Choose the contacts you want to merge.
If you don't want to receive contact link suggestions, on the People tab, tap >
Settings. Clear the Suggest contact link option.
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Manually merging contact information
1. On the People tab, tap the name of the contact (not the icon or photo) you
want to link.
2. Tap > Link.
3. You can:
§ Under Suggest links, tap to link the contact to an account.
§ Under Add contact, tap one of the options to link to another contact.
Breaking the link
1. On the People tab, tap the name of the contact (not the icon or photo) whose
link you want to break.
2. Tap > Link.
3. Under the Linked contacts section, tap beside an account to break the
link.
Sending contact information
1. On the People tab, do one of the following:
To sendDo this
Someone's contact
information
Your contact
information
2. Choose how you want to send the vCard.
3. Select the type of information you want to send.
4. Tap Send.
Sending multiple contact cards
1. On the People tab, tap > Send contacts.
2. Select the contacts whose contact information you want to share
3. Tap Send.
Press and hold the name of the contact (not the icon
or photo), and then tap Send contact as vCard.
Press and hold My profile, and then tap Send my
profile.
4. Choose how you want to send the contact cards.
Page 100
100People
Only for certification
Only for certification
Contact groups
Organize your friends, family, and colleagues into groups so you can quickly send a
message or email to everyone in the group. We’ve also set up the Frequent group to
automatically add the contacts you dial or get calls from the most.
HTC One max also syncs with groups you've created in your Google Account.
Creating a group
1. On the Groups tab, tap .
2. Enter a name for the group, and then tap > Add contact to group.
3. Select the contacts you want to add, and then tap Save.
4. When your group is complete, tap Save.
Sending a message or email to a group
You will be charged for each text message sent. For example, if you send a
message to a group of five people, you will be charged for five messages.
1. On the Groups tab, tap the group you want to send a message or email to.
2. Go to the Group action tab.
3. Choose if you want to send a group message or group email.
Editing a group
1. On the Groups tab, press and hold the group, and then tap Edit group.
2. You can:
§ Change the group name. You can only change the name for groups that
you have created.
§ Add more contacts to the group. Tap > Add contact to group.
Contact not in your list? On the Groups tab, tap the name of the group where you
want to add the contact, and then tap > Create a new contact.
§ Rearrange the group members. Press and hold at the end of the
contact’s name, and then drag it to its new position.
§ Select the contacts you want to remove from the group.
3. Tap Save.
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