HTC 0P3P500 User Manual

Your HTC One max
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User guide
2 Contents
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Only for certification
Contents
Unboxing
HTC One max 7 Back cover 8 micro SIM card 10 Storage card 11 Charging the battery 12 Switching the power on or off 12 Want some quick guidance on your phone? 13
Setting up your new phone for the first time 14 Transferring content from an Android phone 15 Transferring contacts from your old phone through Bluetooth 16 Getting contacts and other content into HTC One max 17 Transferring photos, videos, and music between your phone and computer 17 Getting to know your settings 18 About the Fingerprint sensor 18 Updating your phone's software 20
Your first week with your new phone
Basics 21 Notifications 29 Working with text 32 Battery 37
Camera
Camera basics 41 Taking a photo 42 Recording video 42 Taking continuous camera shots 43 Camera scenes 44 Improving portrait shots 44 Taking a self portrait 44 Taking HTC Zoe photos 44 What is HTC Zoe? 45 Taking a panoramic photo 45 Using HDR 45 Recording videos in slow motion 46
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Personalizing
Making HTC One max truly yours 47 Changing your wallpaper 47 Personalizing the launch bar 48 Adding a widget to your Home screen 48 Adding apps and other shortcuts on your Home screen 49 Rearranging or removing widgets and icons on your Home screen 50 Arranging apps on the All Apps screen 50 Grouping apps into a folder 51 Hiding or unhiding apps 52 Adding, removing, or arranging widget panels 52 Changing your main Home screen 53 Changing the sounds for your ringtone, notifications, and alarm 53 Rearranging application tabs 53
Phone calls
Making a call with Smart dial 54 Dialing an extension number 55 Returning a missed call 55 Using Speed dial 55 Calling a phone number in a text message 56 Calling a phone number in an email 56 Calling a phone number in a Calendar event 56 Making an emergency call 56 Receiving calls 57 What can I do during a call? 58 Setting up a conference call 59 Checking calls in the Call History 59 Changing ringtone settings 60 Home dialing 61
Messages
Sending a text message (SMS) 62 Sending a multimedia message (MMS) 62 Sending a group message 64 Resuming a draft message 65 Replying to a message 65 Saving a text message in the Tasks app 66 Forwarding a message 66 Viewing and saving an attachment from a multimedia message 67 Moving messages to the secure box 67 Blocking unwanted messages 68 WAP push messages 68 Copying a text message to your micro SIM card 69 Deleting messages and conversations 69
Search and web browser
Searching HTC One max and the Web 70 Getting instant information with Google Now 71 Browsing the Web 73 Bookmarking a webpage 75
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Using your browsing history 76 Clearing your browsing history 77
Entertainment
Music 78 TV 82 Wireless media 88
Storage
Types of storage 90 Copying files to or from HTC One max 90 Making more storage space 91 Encrypting data on HTC One max 92
People
Your contacts list 94 Setting up your profile 95 Adding a new contact 96 Editing a contact’s information 97 Getting in touch with a contact 97 Importing or copying contacts 97 Merging contact information 98 Sending contact information 99 Contact groups 100
Email
Gmail 102 Mail 104
Travel and maps
Location settings 109 Google Maps 109 HTC Car 113
Google Play and other apps
Getting apps 117 Essential apps 119 Fun apps 123 Productivity apps 126
Internet connections
Data connection 128 Managing your data usage 129 Wi-Fi 130 Connecting to a virtual private network (VPN) 132 Using HTC One max as a wireless router 134 Sharing your phone's Internet connection by USB tethering 135 Connecting to the Internet through a computer 136
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Wi-Fi printing 136
Wireless sharing
Connecting a Bluetooth headset 138 Unpairing from a Bluetooth device 139 Where sent information is saved 139 Receiving files using Bluetooth 140 Sharing content with NFC 141
Settings and security
Checking your phone's HTC Sense version 143 Turning Airplane mode on or off 143 Turning Do not disturb mode on and off 143 Turning automatic screen rotation off 144 Adjusting the time before the screen turns off 145 Adjusting the screen brightness 145 Touch sounds and vibration 145 Changing the display language 146 Accessibility settings 146 Magnifying your phone's screen 146 Working with certificates 147 Protecting your SIM card with a PIN 147 Showing or hiding notifications on the lock screen 148 Protecting HTC One max with a screen lock 148 Securing HTC One max with face unlock 149 Bypassing the lock screen 150
Trademarks and copyrights
Index
6 Conventions used in this guide
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Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful about to prevent potential problems.
7 Unboxing
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Unboxing

HTC One max

Front panel

1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. POWER
6. VOLUME
7. Front camera
8. 3.5mm headset jack
9. IR SENSOR
10. Proximity sensor
11. Notification LED
12. Back cover lock
§ HTC One max is available in either a 3G or LTE version, depending on your region and mobile operator. You need an LTE plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details.
§ If you want to use a screen protector, please don’t cover and block the proximity sensor. Purchase a screen protector designed for HTC One max.
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Back panel

1. LED flash
2. Main camera
3. Fingerprint sensor
4. Back cover

Back cover

Removing the back cover

1. Securely hold HTC One max facing down.
2. Slide the back cover lock down, and then lift the back cover from the side.
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Replacing the back cover

1. Align the back cover to the left side of the card slot compartment, and then
insert the tabs into the slots on the left.
2. Close the back cover and press starting from the top to the bottom. Make sure
that there are no gaps on any side.
3. Press again on the right side to secure the cover into place, and then slide the
lock all the way to the closed position.
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micro SIM card

HTC One max uses a micro SIM card. The micro SIM card contains your phone number, service details, and memory for storing phonebook contacts and/or text messages.

Inserting the micro SIM card

Use a standard micro SIM only. Inserting a smaller size SIM (such as nano SIM with an adapter or a modified SIM) may cause the card to not fit properly or damage the card slot.
1. Take the back cover off.
2. With the micro SIM card’s gold contacts facing down and its cut-off corner
facing in, insert the micro SIM card all the way into the micro SIM card slot.
3. Push the micro SIM card in until it clicks into place.
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Removing the micro SIM card

Make sure to switch off HTC One max before removing your micro SIM card.
1. Take the back cover off.
2. Push the micro SIM card in to eject it from its slot, and remove it.

Storage card

Use a storage card to store your photos, videos, and music.

Inserting the storage card

1. Take the back cover off.
2. Insert the microSD™ card into the storage card slot with its gold contacts facing
down and push it into place.

Unmounting the storage card

When you need to remove the storage card while HTC One max is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
1. Go to Settings, and then tap Storage.
2. Tap Unmount SD card.

Removing the storage card

1. Take the back cover off.
2. Slide the storage card out from its slot.
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Charging the battery

Before you turn on and start using HTC One max, it is recommended that you charge the battery.
Use only the adapter and the USB cable that came with HTC One max to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ When you're using the Internet and charging the battery, HTC One max may
become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.

Switching the power on or off

Switching the power on

Press the POWER button.
When you turn on HTC One max for the first time, you’ll need to set it up.
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Switching the power off

1. If the display is off, press the POWER button to turn it back on. If your screen is
protected with a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.

Want some quick guidance on your phone?

Exploring HTC One max

Tips & Help lets you get the most out of HTC One max in seconds.
§ Ever have the feeling that you're not getting the most out of your phone? Browse through the friendly walkthroughs on Tips & Help to learn how. The topics range from intro to advanced and the Tips & Help feed on the Home screen even recommends topics that you might like.
§ Need to know how to do something right away? Just type in some keywords and get clear, up-to-date answers right on HTC One max.
To open Tips & Help from the Home screen, tap > Tips & Help.
If you haven't downloaded Tips & Help content yet, or if there's updated content available, just tap the download link to get it.
To change the sync settings of Tips & Help, tap > Update settings.

Searching Tips & Help

1. In Tips & Help, tap , and then enter the words you want to search for.
2. Tap a search result to jump straight to that item.
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Setting up your phone

Setting up your new phone for the first time

When you switch on your new phone for the first time, you’ll be asked to set it up. Walk through the on-device setup to choose your Internet connection, select how you want to set up your new phone, and more.
§ Select Set up from scratch to set up your accounts and personalize your new phone from your computer using the HTC Get Started service.
Your phone shows you the URL of the HTC Get Started site and a pair code. On your computer's web browser, just go to the URL and enter the pair code to start your web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone.
§ If you already finished the HTC Get Started setup before turning on your new phone, just download your web setup. Choose to import content, and then select Apply HTC Get Started setup.
§ If you have content from an old phone, you can choose to do a direct phone-to­phone transfer.
§ To make it easier for you to back up and restore content from HTC One max to another HTC phone in the future, select Back up phone daily.
§ To find out more about HTC Get Started and HTC Account, see the Help and FAQ on the HTC Get Started site (www.htcsense.com/help/).
§ If you transferred content such as wallpaper and ringtone from an old phone, using HTC Get Started to personalize and download the same content types from the Web will change your settings on your new phone.
§ Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings.
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Transferring content from an Android phone

On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the tool can transfer include contacts, messages, calendar events, web bookmarks, music, photos, and videos. Some settings can also be transferred.
§ You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
§ If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth® transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 16.
1. Do one of the following:
§ If you're setting up your new HTC phone for the first time, choose to
transfer content, and then select Transfer from old phone on the Set up phone screen.
§ Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play™ to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to connect to your new phone. If this happens, tap Try another transfer method on your new phone to use Bluetooth for transferring contacts from your old phone.
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6. On your old phone, choose the types of content you want to transfer, and then tap Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.

Transferring contacts from your old phone through Bluetooth

Use Bluetooth to transfer contacts from an iPhone®, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Do one of the following:
§ If you're setting up your new phone for the first time, choose to transfer
content, and then select Transfer from old phone on the Set up phone screen.
§ Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you chose to transfer from an Android phone, tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
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Getting contacts and other content into HTC One max

Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to HTC One max.
Sync with your computer
Google® Account Google contacts are imported to HTC One max after you sign in
Social network accounts
Microsoft Exchange ActiveSync
Phone contacts You can create contacts locally on HTC One max, if you don't
SIM card Copy all your SIM contacts to HTC One max.
®
®
Use HTC Sync Manager to sync contacts, documents, playlists, and more between HTC One max and your computer running a Windows® or Mac OS® operating system.
You can also use it to transfer contacts, messages, and other content from an iPhone to your computer, and then to your HTC One max.
to your Google Account. You can also create more Google contacts right from HTC One max.
Log in to your favorite social networks to sync contact information from them.
HTC One max syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace.
prefer to store them on your online accounts.

Transferring photos, videos, and music between your phone and computer

There are two ways you can transfer your media from or to your computer.
§ Connect HTC One max to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them.
§ Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC One max to your computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect HTC One max and copy them over.
Tired of keeping copies of your media in several places? Use online storage services to put your media in one place so you can manage them anywhere — on your computer, HTC One max, and other mobile devices.
Go to Settings, and then tap Accounts & sync > to check first what online storage accounts are available on HTC One max and sign in to the one you want to use. Use the Gallery app to access media in your online storage.
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Getting to know your settings

Want to change the ringtone, set up a Wi-Fi® connection, or add your accounts? Do this and more in Settings.
1. Open Settings either from the Quick settings panel or the All Apps screen.
§ With two fingers, swipe down from the status bar to open Quick settings, and then tap .
§ From the Home screen, tap to switch to the All Apps screen, and then tap Settings.
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to configure its settings.
§ Tap Sound to set a ringtone, choose a sound profile, and configure incoming call sound settings.
§ Tap Personalize to change the Home screen wallpaper, lock screen style, and more.
§ Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more.
§ Tap Security to help secure HTC One max, for example with a screen lock.

About the Fingerprint sensor

You can add an extra layer of security, quickly open apps, and navigate HTC One max using your fingerprint. You can add up to three fingerprints to use for unlocking the phone and launching apps.
When setting up and using the fingerprint sensor, follow these tips:
§ Move your hand as you swipe the finger across the sensor, to avoid curling or pointing your finger.
§ Swipe vertically, not horizontally across the sensor.
§ Make sure your finger is dry and clean.
§ Don't swipe too quickly or slowly.
§ Make sure you're not pressing too hard (or lightly).

Adding a fingerprint

If you didn't add your fingerprint when you first set up HTC One max, you can add it in Settings.
1. Go to Settings, and then tap Fingerprint.
2. Tap Continue.
3. Choose which finger you want to use.
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4. Press your finger pad flat above the fingerprint sensor and then swipe your
finger down the sensor. You'll be prompted to swipe it three more times.
5. After you've successfully recorded your fingerprint, tap Continue.
6. Enter and confirm a backup password to be used in the event the phone doesn't
recognize your fingerprint.
7. If you want to launch an app automatically after unlocking your phone, tap OK
and choose the app you want.
To change the backup password in the future, go to Settings and tap Fingerprint >
Change backup password.

Adding, removing, or editing fingerprints

You can add more fingerprints to use, change fingerprint settings, and remove fingerprints.
1. Go to Settings, and then tap Fingerprint.
2. Under Edit fingerprint, do either of the following:
§ Tap a recorded fingerprint, and then choose whether to remove it or select an app to launch.
§ Tap Learn new fingerprint to add new fingerprints.

Scrolling with the fingerprint sensor

You can use the fingerprint sensor to scroll up and down in apps such as Internet, Mail, and Messages. You don't need to have added a fingerprint to be able to use the fingerprint sensor to scroll.
§ Swipe up on the sensor to scroll up the screen.
§ Swipe down on the sensor to scroll down the screen.
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Updating your phone's software

HTC One max can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update.

Installing a software update

When Internet connection is on and there's a new software update available, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One max will restart.

Installing an application update

When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC One max if needed.

Enabling automatic updates

You can choose to automatically download and install software updates for HTC or mobile operator apps. System software updates will also be automatically downloaded, but you need to confirm when to install the updates.
1. Go to Settings, and then tap About.
2. Tap Software updates > Auto update.

Checking for updates manually

1. Go to Settings, and then tap About.
2. Tap Software updates. HTC One max checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a Wi-Fi network. Once connected, tap Check now to check for updates.
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Your first week with your new phone

Basics

Touch gestures

Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Tap
§ Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
§ After you've scrolled down a long list or screen (in apps such as Mail and People), tap the status bar to jump straight to the top of your screen.
Press and hold
To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
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Swipe or slide
Quickly swipe your finger vertically or horizontally across the screen to go to other Home pages, scroll through documents, and more.
Drag
Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
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Press and flick
Slide with two fingers
On the Home screen, you can easily move a widget or icon from one screen to another.
Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
In some apps, like Gallery, Messages, Mail, or the web browser, slide two fingers apart to zoom in when viewing a picture or text.
Slide two fingers together to zoom out of the picture or text.
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Two-finger swipe
§ Swipe down from the status bar using two fingers to access Quick settings.
§ In some apps that have sorting, like Mail or People, swipe up or down using two fingers to scroll the screen. The screen displays the sorting order, and you can easily scroll to the information you want.
Three-finger swipe
§ Swipe up using three fingers to open the Media output screen. Then choose where to share content such as photos, videos, and music from HTC One max.
§ Swipe down to disconnect from Media output.
HTC gestures is enabled by default, which makes the three-finger gesture work only when sharing content or using HTC apps.
Three-finger tap
While using the HTC Car app, tap the screen with three fingers to activate the voice command mode.
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Can't use multi-finger gestures in your apps?
That's because HTC gestures is enabled by default. This makes the three­finger gesture exclusive for sharing content or for use with HTC apps. You won't be able to use multi-finger gestures (gestures that use three fingers or more) for other purposes.
To use multi-finger gestures in games or musical instrument apps, clear the
HTC gestures option in Settings > Display, gestures & buttons (or Display & buttons).

Motion gestures

Use motion gestures to mute HTC One max, lower the ringtone volume, and more.
Flip to silence
When a call comes in you can turn HTC One max over to mute it.
Pick up to lower volume
In a business meeting or restaurant, pick HTC One max up when a call comes in to lower the ringtone volume.
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Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear HTC One max ringing in your bag?
You can set HTC One max to recognize when it's in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
Rotate HTC One max for a better view
For many screens, you can automatically change the screen orientation from portrait to landscape by turning HTC One max sideways.
When entering text, you can turn HTC One max sideways to bring up a bigger keyboard.

Sleep mode

Sleep mode saves battery power by putting HTC One max into a low power state while the display is off. It also stops accidental button presses when HTC One max is in your bag.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode. HTC One max also automatically goes into Sleep mode when it’s left idle for a while.
You can change the time before HTC One max sleeps in the Display, gestures &
buttons (or Display & buttons) settings.
Waking up from Sleep mode
To wake HTC One max up manually, press the POWER button. If your screen is protected with a lock screen, you need to unlock it.
HTC One max automatically wakes up when you have an incoming call.
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Unlocking the screen

Drag the lock icon or clock up.
If you've set up a screen lock, you'll be asked to provide your credentials before HTC One max unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen. Just drag or up.

Opening an app

§ Tap an app on the launch bar at the bottom of the Home screen.
§ To see the All Apps screen, tap . Then tap the app you want to use.
§ In the All Apps screen, pull down to show the hidden menu bar. Then tap
and enter the name of the app you're looking for.
Opening an app or folder from the lock screen
§ On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or folder.
The shortcuts on the lock screen are the same ones on your Home screen's launch bar. To change the lock screen shortcuts, replace the apps or folders on the launch bar.
§ When there's a notification or info shown on the lock screen such as a missed call or new message, you can drag it up to directly go to its app.
If you've set up a screen lock, you'll be asked to provide your credentials first before HTC One max opens the app or folder.
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Switching between recently opened apps

When you're multitasking and using different apps on HTC One max, you can easily switch between the apps you've recently opened.
Double-tap to see recently-opened apps.
§ To switch back to an app, just tap it.
§ To remove an app from the list, drag it up.

Refreshing content

In some apps, you can easily refresh content that's synced or downloaded from the Web with a simple finger gesture.
1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of
the screen.
2. Pull down with your finger, and then release to refresh.

Using Quick Settings

Tap the tiles in Quick Settings to easily turn on Wi-Fi, Bluetooth, and more. You'll also find a few shortcuts, such as for viewing your profile in the People app.
With two fingers, swipe down from the status bar to open Quick Settings.
You can also tap to switch to Quick Settings from the Notifications panel.
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Customizing Quick Settings
Aside from the default tiles, there are several other tiles available in Quick Settings.
1. With two fingers, swipe down from the status bar to open Quick Settings.
2. Tap and do one of the following:
§ In the Quick Settings list, press and hold next to the item you want to move and drag it to rearrange the list.
§ Under Hidden items, press and hold and drag it up to make it available in Quick Settings.
There is a limit to the number of tiles that can be shown in Quick Settings. You may need to remove an existing item to make space for another one. To remove an item, drag it below Hidden items.

Miss having a Menu button?

You can set the Home button to open the Menu.
1. Go to Settings, and then tap Display, gestures & buttons (or Display & buttons).
2. Tap Home and select how you want to open the Menu, which is to press
and hold the button.

Capturing your phone's screen

Want to show off your high game score or write a blog post about HTC One max features? It's easy to take a picture of the screen and share it from Gallery.
Press and hold POWER and VOLUME DOWN at the same time.
The image is saved in the Screenshots album in Gallery.
You can also share the image when see in the status bar. Open the Notifications panel and tap under the screenshot notification. If you don't see
, slide two fingers apart on the screenshot notification.

Notifications

Notification LED

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The notification LED shows a:
§ Solid green light when HTC One max is connected to the power adapter or a computer and the battery is fully charged.
§ Flashing green light when you have a pending notification.
§ Solid orange light when the battery is being charged.
§ Flashing orange light when the battery level reaches very low.
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