
Label Printer
User Manual
HD2000
Xiamen Hanin Electronic Technology Co.,Ltd
Room 305A,Angye Building,Pioneering Park,
Torch High-tech Zone,Xiamen,China.

HD2000 User Manual
Contents
MANUAL INFORMATION
..................................................................................................................
1
Important Safety Instructions
..........................................................................................................
2
CHAPTER 1 INTRODUCTION
..............................................................................................................
5
1.1 Packing List
.........................................................................................................................
5
1.2 Appearance and Components
............................................................................................
6
CHAPTER 2 SPECIFICATIONS
.............................................................................................................
7
Chapter 3 Installation & Usage
........................................................................................................
9
3.1 Media Loading
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9
3.2 Paper Jam
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11
3.3 Power Connection
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13
3.4 Interface Cable Connection
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13
3.5 Control Panel
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14
3.6 Parameter Setting
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16
3.7 Self-Test
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18
3.8 LED Display
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18
3.9 Buzzer
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18
3.10 Label Learning
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18
CHAPTER 4 INTERFACE
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19
4.1 USB Interface
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19
4.2 Other Optional Interfaces
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19
CHAPTER 5 PRINTER CLEANING
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21
5.1 Cleaning Head
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21
5.2 Cleaning Sensors, Roller and/or Paper Path
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21
CHAPTER 6 LABEL PRINTER UTILITY INSTRUCTIONS
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22
6.1 Installation Preparation
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22
6.2 Usage
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22
Chapter 7 Seagull Windows Driver Instructions
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28
7.1 Introduction
.....................................................................................................................
28
7.2 Installation Preparation
....................................................................................................
28
7.3 Installation
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29
7.4 Usage
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34
7.5 Label’s Width
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46
Chapter 8 BarTender Ultralite Instructions
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47
8.1 Introduction
.....................................................................................................................
47
8.2 Installation Preparation
....................................................................................................
47
8.3 Installation
........................................................................................................................
48
8.4 Usage
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52

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Statement
This manual content may be altered without permission, and our company reserves the rights
to make changes without notice in technology, spare parts, hardware and software of the
products. If more information is needed about the products, please contact our company.
Without any written permission from our company, any section of this manual is prohibited to
be copied or transferred in any form.
Copyright
This manual is printed in 2017, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China
1.0 Version
Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Note: Due to continuous update of our product, the description of printer specification,
accessories, design in this manual may be slightly different. Please keep in kind prevail.

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MANUAL INFORMATION
This user manual contains basic information for product usage as well as for emergency
measures that may be required.
The installation and usage of printer driver, utility tool and HPRT BarTender Ultralite are also
included in the manual.

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Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to
prevent any hazard or material damage.
1.Safety warning
Warnings: The print head will become very hot during printing; avoid contact with the
print head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
2.Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands .
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
5. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material
resources. Household users should contact either the retailer where they purchased this
product, or their local government office for details of where and how they can conduct
environmentally safe recycling of such items. Commercial users should contact their suppliers
and check the terms and conditions of purchase contracts. This product should not be combined
with other commercial waste for disposal.

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Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking
following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend
paper supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is easily accessible at all times.
3.Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its affiliates
are not legally liable (United States excluded) for any damages, loss, costs, and/or expenses that
result from the breakdown, malfunction, and/or misuse of the product due to violation or
neglect of the operation and maintenance information and instructions provided by our
company, as well as from the unauthorized alteration, repair, and/or modification of the product
by the user and/or third party. We are not legally liable for any damages and/or issues resulting
from the use of options and/or parts that are not authentic or authorized products.

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4.WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material
resources. Household users should contact either the retailer where they purchased this
product, or their local government office for details of where and how they can conduct
environmentally safe recycling of such items. Commercial users should contact their suppliers
and check the terms and conditions of purchase contracts. This product should not be combined
with other commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.

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CHAPTER 1 INTRODUCTION
1.1 Packing List
Note:
1. Unpack the printer and keep the packing material in case you need to ship the printer in
2. Any damages exist, please contact the local dealer.
Printer Quick Start Guide CD
Power Cord USB Cable
(Varies by local or region)
Note:The packing materials are actually based on the order.

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1.2 Appearance and Components
■
Front View
■
Rear View
■ Inside View
Note:The views above are for your reference. Ports vary by your choice.

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CHAPTER 2 SPECIFICATIONS
(2/1)
Out of paper detection, Gap detection, Notch
detection,Black mark detection,TPH temperature
detection
Fan-fed or Roll-fed,Die-cut or continuous label
1.5’’(38mm) – 4.64’’(118mm)
0.003’’(60um) – 0.01’’(250um)
External Label roll diameter
Windows 2000,XP,Vista,8,10
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270
°
rotatable and 10 times expandable in horizontal and
vertical directions
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E
(add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping
Bearer Bars, Codabar, Code 128 (subset A, B, C), EAN
128, RPS 128, UCC 128, UCC/EAN-128 K-Mart,
Random Weight, Post NET, ITF 14, China Postal Code,
HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar,
German Post Code, Planet 11 & 13 digit, Japanese
Postnet, I 2 of 5 with human readable check digit,
Standard 2 of 5, Industrial 2 of 5 , Logmars, Code 11,
Code 49, Cadablock
PDF417, Data matrix code, Maxi Code, QR code,
Micro PDF417, Micro QR code, Aztec code
DOS437,720,737,755,775,850,852,855,856,857,858,
860,862,863,864,865,866,
Windows1250,1251,1252,1253,1254,1255,1256,125
7,1258 ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5)
Standby,Paper-out,Error,Power
Up,Down,Return,Enter,Menu,Pause,Feed and
Backfeed
AC 100-240V ,75W, 50/60Hz
41℉- 104℉(5℃-40℃),30% - 85% no condensing
-4℉ - 122℉(-20℃-50℃),10% - 90% no condensing

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3.54kg,exclude consumables
External label roll holder for 8’’ OD label rolls
Cutter module
Peeler module
RFID tag encoder module

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Chapter 3 Installation & Usage
3.1 Media Loading
3.1.1 Fanfold Media
1.According to the width of paper, adjust the paper guides.
2.Insert the paper into the entry slot.
Note: The media should be put in position, so that printer could automatically feed the
paper.

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3.1.2 External Paper Roll
If the paper roll is extremely large, users can load the paper roll outside(See the graph at right).
Pass the paper through the external feed slot and then through the paper guides. Adjust the
paper guides according to the paper width.

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3.2 Paper Jam
1.Press the cover open button and hold upwards to open the printer cover.
2.Press the printing group switch .

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3.Hold the printing group upwards.
4.Take out the jammed paper.
5.After removing the jammed paper, restall the media.

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3.3 Power Connection
1.Make sure the printer’s power switch is in the off position.
2.Connect the power cord to power receptacle.
3.Connect the other end of power cord to the outlet.
3.4 Interface Cable Connection
The standard for the printer’s interface cable is below:
- USB B-Type cable
- RS-232C cable
- RJ45 cable
Please follow the instructions to connect the cable.
1. Make sure the printer is off.
2. Please plug in the cables
Insert the RS232 cable into serial port.
Insert the USB B-Type cable into the USB port
Insert the RJ45 cable into the ethernet port.

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Enter the menu when standing by.
① When use continuous label media, printer will automatically feed a
standard distance;
③ Hold down Feed Button when power on, release the button after
hearing the a buzzer sound, printer configuration is printed out
Press this button when printer is working, the printing job stops and
stands by(flash); repeat this button, the printing continues.
① Hold down this button when standing by to enter the Brightness
Sub-menu, the screen brightness can be set up;
② Choosing items when in “Menu”.
③ Choosing items when in “Parameter Setting”.
① Hold down this button when standing by to enter the Darkness Submenu,, the darkness can be set up;The print darkness turns down with
pressing this button. When the density reaches the lowest you hear a
long buzzer.
② Choosing items when in “Menu”.
③ Choosing items when in “Parameter Setting”.
①Confirm current setting/choice.
②Move the cursor under “Parameter Setting”

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The printer stands by and ready to print
The printer is out of paper.
An error occurs, the speed/times of flash indicates
different error status.
The power is abnormal or there is a problem of circuit
3.6 Parameter Setting
Users are able to set up parameters via two methods below ,such as baud rate, paper type, print
density, print width etc.
3.6.1 Utility Tool
There is a utility tool software that allows users to set up basic parameters, such as codepage,
self-test print, please refer to Utility Tool Manual.
3.6.2 Setting Manually
Set up transmissive sensor’s location
Adjust the start point horizontally
Adjust start point vertically
Locate regular tear and cut position
Change brightness of back-light
Change the tone of buzzer
Recover to default factory setting
Set the password of Menu Setting
Upgrade the version of firmware
Print the printer configuration
Print the original font of printer in order
to look into the error.
The model name of printer
The firmware version of printer
The already printed length of printer
The produce date of printer

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Adjust the printing speed
Options: (2-8)ips
Adjust print density
Change print quality through change
of printer heat.
Options:(1-7) level
Adjust the photo interupter’s location
Options: Side Gap, Central Gap
Adjust the start point horizontally
Options: (+00~ +89) dots
Adjust the start point vertically
Options: (+00~ +89) dots
Set stop position of label
Options: -89~+89dots
Change menu language
(Language: English, Chinese Simplified)
Adjust the brightness of back-light
Options: 0~3(“0”means close)
Adjust the buzzer volume
Value: 0~3
Set the parameters to factory default
Set the password to protect the parameters
Password value range: 0000~9999
Upgrade the version of firmware
Print the printer configuration
Print out the pre-download test page to check whether the printer
can work normally.
Print the original font of printer in order to look into the error.

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Baud Rate
Options: 9600~115200
Parity
Options: None, Odd, Even
Data bits
Option: 8,9 bits
V1.0.8( Depends on the printer you buy)
The printed length of printer
There is a screen within the control panel, you can view the printer status or change its printing
parameter. In follow, you will have a quick study of menu browsing and how to change the
single parameter.

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Main Menu Printer handling and parameter setting
Enter the main menu when standing by
Press Up/Down button to Enter the sub-menu when Back to last menu with
change selection press ‘Enter’ once; two times to back
standby display.

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3.7 Self-Test
3.7.1 Print Self-Test
The self-test checks the printer’s current settings, status and whether the printer has any
problem.
1.Make sure the power is connecting and paper is loading properly.
2.Make sure the printer is off and top cover close properly. .
3.Pressing the paper feed button and power button simultaneously turns the printer on. The
printer is ready to receive data as soon as it completes the self-test.
3.7.2 Printing Of Windows Driver Program
1. Install the Windows Driver program. (Please refer to the Windows Driver Manual)
2. Please set the “interface” as the type you use.
3. Use the Windows Driver Program to print out the “Self-test page”.
On--OnThe printer is ready to print
Printer cover is close improperly
3.10 Label Learning
Users must carry out the calibration under those conditions below:
The first time to use the printer since installation;
The first time to use the printer since sensor cleaning;
Reuse the printer that has not been used for a long time;
Change a new type of media;
Printer cannot recognize the mark;
Huge change of operating environment;
When printer is ready, hold down ‘Enter Button’ for about 2s and then release the button,
printer starts to do the calibration and feeding 3 labels which means 2gaps; Users could also do
the calibration via menu operation.
Note: After the calibration, users could open the printer cover to pull back the learned
paper in avoid of paper wasting.

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CHAPTER 4 INTERFACE
4.1 USB Interface
4.2 Other Optional Interfaces

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CHAPTER 5 PRINTER CLEANING
Print quality might be degraded by dust, foreign substance, adhesive substance, or other
pollution materials stuck in the printer head or inside the printer.
When dirty, clean the print head as follows:
Note:
Make sure to turn off the printer prior to cleaning.
As the print head gets hot during printing, intending to clean the print head, turn the
printer off and wait approximately 2~3 minute before commencement.
When cleaning the print head, take care not to touch the heated portion of the print head.
→ Print Head is susceptible to damage from static electricity, etc.
Take care not to allow the print head become scratched and/or damaged in any way.
1) Open the Printer Cover and then use the cleaning pen to clean the head in the direction from
the center of the head to two sides.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates
completely (1~2 min) and the printer has completely dried.
5.2 Cleaning Sensors, Roller and/or Paper Path
1) Open the printer cover and then remove the paper.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
foreign substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2
min) and the printer has completely dried
※ Clean the parts whenever print quality or paper detection degraded.

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Chapter 6 Label Printer Utility Instructions
6.1 Installation Preparation
Download the application program in CD. eg: HPRTUtilityForLabel_Channel V2.0.0.4.
6.2 Usage
Note: The screen may vary slightly by different operating systems and models.
(1)Download “HPRTUtilityForLabel_Channel V2.0.0.4” in CD. Then open the
“HPRTUtilityForLabel_Channel.exe”.

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(2)Add/Modify/Delete Printer, Connect Test.
●Click “Add Printer”. Choose the printer and port(eg: USB), then click “OK”, showed in “Printer
List”.

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●Click “Modify Printer”. Choose the printer and port(eg: COM1), then click “OK”, showed in
“Printer List”.

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●Click “Delete Printer”. Click “OK” to delete the printer, and click “Cancel” to cancel the
command.
●Click “Connect Test” to test whether the connection is successful or not.
If connection succeeds, it shows as follows.
If connection fails, it shows as follows.
Note:
1.Connect printer to power first, then choose one port (depended on the printer you bought)
to connect to the PC. Much more information of connecting method is contained in “3.3
Peripherals Connection”.
2.When connection fails, please check the connection and whether it matches or not.(When
USB port is used, it is better to connect one printer only.)

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(3)Function.
●Click “Printer Information”, showing printer information.(varies by different printers)
●Click “Print Test Text”. Type the text and set up the printing range. Click “Print”, then printer
starts to print the test text.
●Click “Print Self Information”, then printer starts to print self-test page.
●Click “Label Auto Learn”, then printer will carry out the calibration.

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●Click “Parameter Setting”. User can set up the BT config, print type, paper mode and so on.
Click “Set”, and back to the main menu.
●Click “Model Print Test”, then printer starts to print models.
●Click “Restore Factory Settings”. Click “OK” to restore factory settings, and click “Cancel” to
cancel the command.
(4)Click “Quit”, and finish printer settings.

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Chapter 7 Seagull Windows Driver Instructions
7.1 Introduction
The following operating systems are supported:
Microsoft Windows 10 (32 bit/64 bit)
Microsoft Windows 8 (32 bit/64 bit)
Microsoft Windows 7 SPI (32 bit/64 bit)
Microsoft Windows Vista SP2 (32 bit/64 bit)
Microsoft Windows XP Professional SP3 (32 bit)
Microsoft Windows Server 2012(64 bit)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 SP2(32 bit/64 bit)
Microsoft Windows Server 2003 R2 SP2(32 bit/64 bit)
7.2 Installation Preparation
Download Seagull Windows Driver application program in CD.

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Under different operating systems, the screen may be slightly different. Take Windows 7
To avoid the prevention, recommend to close the security software before installation.
1.Select one interface to connect your printer to computer.
2.Turn on the printer and check if it is connected to computer successfully.
3.Double click Seagull Windows Driver .
4.Read and agree the license agreement. Then click “Next”.

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5.Choose the installation directory, then click “Next”.
6.Click"Finish".

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7.Select "Install printer drivers", then click "Next".
Note: If you have connected the printer to computer, it will detect and install the driver
automatically.(eg.: USB port)
8.Select "Install a driver for a Plug and Play printer”, then click "Next".

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9.Enter a name for this printer, then click "Next".
10.Click"Finish".

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11.Click "Close", and the printer driver is installed successfully.
12.After installation, the icon will be found in ”Start”→“Devices and Printers”.
Note:
1.If you have already installed the driver (No matter what kind of ports), it will generate a USB
port automatically when connecting the printer to computer.
2.Any problems exist, please use our utility tool in CD.

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7.4 Usage
7.4.1 Printing Preferences
1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printing preferences”.

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2.According to different needs, set up the page.
●Click “Stock”→”Name”, and choose the paper type.

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●Click “New Stock”, and set up a new stock.
●
Click “Edit Stock”, and edit the stock.

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●Click “Delete Stock”, and delete the stock.
●Choose “Orientation” or “Effects”, showed in the “Preview”.

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●
Click “Preset”→“Name”, and back to the default settings.

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●Click “Manage”, and change the settings.

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3.Click “Graphics”, and edit the pictures.
4.Click “Stock”.

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●Click “Method”, and choose the printing method.
●Click “Type”, and choose the printing type.

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●Click “Post-Print Action”, and choose the method of media handling.

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7.4.2 Printer Properties
1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printer properties”.

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2.Click “General”→“Print Test Page”, and printer will print labels with current settings.

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3.Click “Ports”, then choose the port needed.

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7.5 Label’s Width
USER(4.00 in×4.00 in)
2×4(2.00 in×4.00 in)
4×4(4.00 in×4.00 in)
4×6(4.00 in×6.00 in)

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Chapter 8 BarTender Ultralite Instructions
8.1 Introduction
This chapter provides instructions on BarTender Ultralite program according to PC operating
systems(OS).
The followings are supported.
Microsoft Windows 10 (32 bit/64 bit)
Microsoft Windows 8 (32 bit/64 bit)
Microsoft Windows 7 SPI (32 bit/64 bit)
Microsoft Windows Vista SP2 (32 bit/64 bit)
Microsoft Windows XP Professional SP3 (32 bit)
Microsoft Windows Server 2012(64 bit)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 SP2(32 bit/64 bit)
Microsoft Windows Server 2003 R2 SP2(32 bit/64 bit)
8.2 Installation Preparation
Download BarTender Ultralite application program in CD.

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Under different operating systems, the screen may be slightly different. Take Windows 7
To avoid the prevention, recommend to close the security software before installation.
1.Double click application program.
2.Select language, then click "OK".
3.Click "Install".

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4.Click " Next".
5.Read and accept the license agreement, then click "Next".

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6.Select "Features" and Installation Location, then click "Next".
7.Click "Install".

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8.Click "Finish".
9.Back to desktop, and you will see the icon of BarTender Ultralite. Double click it and get down
to use.

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8.4 Usage
8.4.1 Page Settings
1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed
according to different needs.)
2.Click “Start a new BarTender document”.

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3.Choose “Blank Template”, then click “Next”.
4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then
click”Next”.

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5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple
columns and/or rows of items per page ”.)
6.Edit the side edges, then click “Next”.

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7.Choose the item shape, then click “Next”.
8.Edit the template size, then click “Next”.

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9.Based on your need, edit the template background. Then click ”Next”.
10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.

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1.Click the icon of code .
2.Choose the code, then click “Select”.

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3.Click the blank, showing the code.

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4.Double click the code and edit it. User can set up the size, font, border and so on.
Finishing the settings, click “Close”.

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5.Click the icon of character , then enter the text.

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6.Click the icon of picture , then edit the pictures.

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7.Compose the text.
8.Finish all the settings. Click “Print” and a new label will be printed.