HPE TC222B Product Data Sheet

Case Study

Eagle outsources to the
cloud to lower costs and

Objective

Improve internal business processes
and provide good customer service

Approach

Implemented SAP Enterprise Resource
Planning then sought a cloud service
provider who could host the application

IT Matters

• Provides 99.999 per cent
system availability for critical
business processes

• Delivers the power, latency and
scalability to support SAP

• Ensures data safety to support daily
operation and forward forecasts

Business Matters

• Saved USD$8,000 in SAP set-up costs

• Reduces sales order processing input
from five days to five minutes

• Enables Eagle to provide more
eicient customer service

ensure SAP success

HPE CloudSystem provides platform for
pay-per-use cloud for Indian appliance retailer

Based in India, Eagle Home
Appliances is a leader in the
home appliance market. To
support business eiciency
and good customer service,
it decided to implement
SAP Enterprise Resource
Planning (ERP). This
required IT resources that
the company did not have
so it chose to outsource.
AllTimeIT Solutions Pvt Ltd
provided the answer with
its eiCloud service built
on HPE CloudSystem.

Challenge

Need for eective ERP

Enterprise Resource Planning (ERP)
solutions are vital to growing companies
that need to improve the integration and
flow of information within their increasingly
complex business environments. Integrating
a wide variety of commercial functions calls
for complex and sophisticated systems
which can put pressure on a company’s
IT infrastructure and sta, and this was the
situation faced by Eagle Home Appliances.

Based in Pune, India, and with oices in
other major Indian cities, Eagle Home
Appliances was formed in 1965 and is still
run by its founders, the Padamsee family.
It is a leader in the home appliances market,
stocking some 2,500 lines that include
vacuum flasks, thermoware, electrical
items, cutlery, cookware and containers.
These are made to Eagle’s specifications
by 35 international suppliers and are sold
throughout India and by export.

Case study

Eagle Home
Appliances

“Orders that previously took four or five days can now be seen in five

Industry

Manufacturing and retail

minutes. We’re now able to track salespeople out in the field and see
what they’re doing. This is all making us a lot more eicient, reducing
time-to-market and ensuring we give a better service to our customers.”

— Swapan Dutta, head of Electronic Data Processing Department, Eagle Home Appliances

Page 2

Having recently launched a new travel
and tourism arm, Eagle is constantly
growing and found that its legacy ERP
system could no longer provide the
necessary level of support.

“We used an ERP system that was
just restricted to accounts. A lot of our
processes were not covered by it so the
company decided to change to SAP,”
explains Swapan Dutta, the head of
Eagle’s Electronic Data Processing (EDP)
Department. “Our aim is to connect the
entire company to SAP with data stored
in a central location. Previously everything
was very manual and that was aecting the
business because delivery schedules and
delivery dates are very important.”

Since it only has a small IT team and
virtually no infrastructure, Eagle decided
that the best route, particularly in the early
implementation phase, was to outsource the
SAP application to a cloud services provider.

“We don’t have our own data centre and
we are on a trial run with SAP right now,”
adds Dutta. “People are learning how to
use SAP and until everyone has learned
the processes we did not want to go to the
expense of creating our own infrastructure.”

Eagle wanted a robust solution that
was highly available with low latency
and lower Total Cost of Ownership (TCO).
It also wanted a provider who could deliver
the solution in as little time as possible.

Solution

Outsourced cloud

Eagle decided that the provider who could
best meet its needs was AllTimeIT Solutions
Pvt Ltd (AllTimeIT), a group of Indian IT
infrastructure service providers who recently
partnered with Hewlett Packard Enterprise
to create a service called eiCloud, built on
an HPE CloudSystem platform. With this
service, AllTimeIT aims to be one of the
top three cloud service providers in India
by 2015. Eagle’s partner Vintech Electronic
Systems, introduced the company to the
AllTimeIT solution and advised them that it
was the best solution.

“eiCloud is a pay-per-use cloud model that
delivers reliable cloud services, tailored to
meet the IT needs of small and medium
businesses,” says Ajay Sawant, managing
director at AllTimeIT.