HPE TC222B Product Data Sheet

Case Study

Eagle outsources to the
cloud to lower costs and

Objective

Improve internal business processes
and provide good customer service

Approach

Implemented SAP Enterprise Resource
Planning then sought a cloud service
provider who could host the application

IT Matters

• Provides 99.999 per cent
system availability for critical
business processes

• Delivers the power, latency and
scalability to support SAP

• Ensures data safety to support daily
operation and forward forecasts

Business Matters

• Saved USD$8,000 in SAP set-up costs

• Reduces sales order processing input
from five days to five minutes

• Enables Eagle to provide more
eicient customer service

ensure SAP success

HPE CloudSystem provides platform for
pay-per-use cloud for Indian appliance retailer

Based in India, Eagle Home
Appliances is a leader in the
home appliance market. To
support business eiciency
and good customer service,
it decided to implement
SAP Enterprise Resource
Planning (ERP). This
required IT resources that
the company did not have
so it chose to outsource.
AllTimeIT Solutions Pvt Ltd
provided the answer with
its eiCloud service built
on HPE CloudSystem.

Challenge

Need for eective ERP

Enterprise Resource Planning (ERP)
solutions are vital to growing companies
that need to improve the integration and
flow of information within their increasingly
complex business environments. Integrating
a wide variety of commercial functions calls
for complex and sophisticated systems
which can put pressure on a company’s
IT infrastructure and sta, and this was the
situation faced by Eagle Home Appliances.

Based in Pune, India, and with oices in
other major Indian cities, Eagle Home
Appliances was formed in 1965 and is still
run by its founders, the Padamsee family.
It is a leader in the home appliances market,
stocking some 2,500 lines that include
vacuum flasks, thermoware, electrical
items, cutlery, cookware and containers.
These are made to Eagle’s specifications
by 35 international suppliers and are sold
throughout India and by export.

Case study

Eagle Home
Appliances

“Orders that previously took four or five days can now be seen in five

Industry

Manufacturing and retail

minutes. We’re now able to track salespeople out in the field and see
what they’re doing. This is all making us a lot more eicient, reducing
time-to-market and ensuring we give a better service to our customers.”

— Swapan Dutta, head of Electronic Data Processing Department, Eagle Home Appliances

Page 2

Having recently launched a new travel
and tourism arm, Eagle is constantly
growing and found that its legacy ERP
system could no longer provide the
necessary level of support.

“We used an ERP system that was
just restricted to accounts. A lot of our
processes were not covered by it so the
company decided to change to SAP,”
explains Swapan Dutta, the head of
Eagle’s Electronic Data Processing (EDP)
Department. “Our aim is to connect the
entire company to SAP with data stored
in a central location. Previously everything
was very manual and that was aecting the
business because delivery schedules and
delivery dates are very important.”

Since it only has a small IT team and
virtually no infrastructure, Eagle decided
that the best route, particularly in the early
implementation phase, was to outsource the
SAP application to a cloud services provider.

“We don’t have our own data centre and
we are on a trial run with SAP right now,”
adds Dutta. “People are learning how to
use SAP and until everyone has learned
the processes we did not want to go to the
expense of creating our own infrastructure.”

Eagle wanted a robust solution that
was highly available with low latency
and lower Total Cost of Ownership (TCO).
It also wanted a provider who could deliver
the solution in as little time as possible.

Solution

Outsourced cloud

Eagle decided that the provider who could
best meet its needs was AllTimeIT Solutions
Pvt Ltd (AllTimeIT), a group of Indian IT
infrastructure service providers who recently
partnered with Hewlett Packard Enterprise
to create a service called eiCloud, built on
an HPE CloudSystem platform. With this
service, AllTimeIT aims to be one of the
top three cloud service providers in India
by 2015. Eagle’s partner Vintech Electronic
Systems, introduced the company to the
AllTimeIT solution and advised them that it
was the best solution.

“eiCloud is a pay-per-use cloud model that
delivers reliable cloud services, tailored to
meet the IT needs of small and medium
businesses,” says Ajay Sawant, managing
director at AllTimeIT.

Case study

Eagle Home
Appliances

Industry

Manufacturing and retail

Page 3

The HPE CloudSystem built on
ConvergedSystem 700x at AllTimeIT uses
HPE BL460 G8 servers running the Matrix
operating system and HP 3PAR StoreServ
storage. The cloud services are delivered
using both VMware vSphere and Microsoft®
Hyper-V platforms. AllTimeIT has ISO27001
certification for information security
management from the British Standards
Institute (BSI).

Six of the virtual machines are used to
run Eagle’s SAP Business One service
and the company also uses eiProtect,
which provides online backup over the
cloud with the option of replicating data to
a Disaster Recovery (DR) site. Eagle’s SAP
services are accessed across a leased line.

“I had considered many providers
and I found that eiProtect was quite
cost-eective,” says Dutta. “This was quite
new for me. We had to go somewhere that
we could trust.

“It was definitely important that AllTimeIT
uses reliable HPE servers and storage
because without our data we would not
survive. We spoke to many AllTimeIT clients
about the security of data. AllTimeIT also
gave me a presentation and I definitely felt
that their servers would be secure.”

With the backup, customers can choose to
opt for a high availability solution or not but
the backup is made in the main data centre
and always replicated to the second data
centre. In addition, it is also written to tape
which goes to a third location.”

Benefits

Data security and low latency

AllTimeIT met one of Eagle’s first aims by
providing the eiCloud service at a day’s
notice and it is currently supporting 40
concurrent SAP users.

“There has never been a problem with
the HPE servers at AllTimeIT and its
support sta are always ready to help on
every aspect,” says Dutta. “Another benefit is
that they always update to the latest
software and hardware.”

It is estimated that going for the cloud
option saved Eagle up to £5,000 (Lakh
5 Rupees) in set-up costs. eiCloud is
delivering 99.999 per cent availability
and high-performing HPE Gen8 servers
support very low latency, providing the
speed of service that Eagle sta need.
Also, scalability is not a problem.

Case study

Eagle Home

Industry

Manufacturing and retail

Appliances

Customer at a glance

Hardware

• HPE CloudSystem built on
ConvergedSystem 700x

• HPE BL460 G8 blade servers

• HPE 3PAR StoreServ Storage

Software

• SAP Enterprise Resource Planning

• Matrix operating system

“The Hewlett Packard Enterprise blade servers that power

our cloud service are very fast and robust. They provide
the scalability, latency and high availability that we need.”

— Swapan Dutta, head of Electronic Data Processing Department, Eagle Home Appliances

Our solution partners

“Using eiProtect backup and HPE 3PAR
storage means that my data is safe,” adds
Dutta. “As well as eiProtect, we also take
backups ourselves on a regular basis.
All our forecasting is done on the basis of
the previous data which we keep for four
years. This gives us the proper business
perspective and points to opportunities
for the future.”

More eicient platform

Previously, salespeople used the manual
paper systems for orders. It would take four
or five days for orders to be put into the
system which was too slow.

“We have deadlines for everything and
they cannot be met if sta don’t send the
data on time,” says Dutta. “We have to give
orders to the suppliers for manufacturing
and get products supplied on time. If the
order gets delayed, then manufacture also
gets delayed.

“Now, sta can access and input data
anywhere, anytime. We have given them
iPad® and iPhone®. They have their
order interface and it connects to the
centralised servers.”

“People here in the headquarters can
quickly make the indent and give it to the
production department who will send it to
the supplier. Time is very important and we
are getting the benefit of this quick time
factor through SAP.

“Also, we are now able to track the
salespeople who are out in the field and see
what they are doing. This is all making us a
lot more eicient, reducing time-to-market
and ensuring that we give a better service
to our customers.”

This quicker and more eicient process is
not only the result of using SAP but is also
due to the speed of the HPE CloudSystem
hardware it runs on.

Learn more at

hpe.com/go/cloud
hpe.com/go/convergedsystem/CS700x

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