In 2013, PiLeJe’s global infrastruc ture
was non-standardised and had
reached the end of its warranty.
The aim was to standardise along
with the servers and storage, in order
to optimise processing times
Case Study
PiLeJe relies on its new IT
system for future success
HPE updates PiLeJe’s IT system
infrastructure for the next five years
Approach
After issuing an invitation to tender,
PiLeJe opted for HPE vir tualised servers
and storage arrays, a solution which was
agreed and rolled out by Iliane
IT Matters
• Standardise IT tools over the
four company sites
• Remote monitoring of
virtual infrastructure
• Durability of the installation over
the next five years
• Facilitate scalability with HPE solutions
Business Matters
• 99.5 per cent infrastructure
availability rate
• Almost instantaneous access
to data thanks to the HPE Array
and Automated Tiering
The PiLeJe Group, which
specialises in micronutrition
and phytotherapy products,
was using a non-standardised
IT infrastructure that was out
of warranty. After issuing an
invitation to tender, the group
chose an HPE storage array
and virtualised server-based
solution, on the advice of
its partner, Iliane. Now
standardised and operational,
the new installation oers a
99.5 per cent availability rate.
Challenge
Standardise the infrastructure to
optimise data processing
The PiLeJe Group develops and distributes
concepts, products and services intended to
protect and maintain personal health. Within
the scope of this work, two fields were
selected: Micronutrition and phytotherapy.
At present, the PiLeJe Group consists of the
PiLeJe laboratory, the PhytoPrevent brand
and Wamine, the group’s veterinary branch.
It employs 300 sta across four sites
in France. Its products are currently
available in 20 countries as well as in
metropolitan France and its overseas
departments and territories.
Case study
PiLeJe
“PiLeJe chose a solution based on Hewlett Packard Enterprise products due
to several factors, the most significant one being the confidence we have in
our partner, Iliane, with whom we have been working since 2010.”
– Alexandre Dodier, IT operations manager, PiLeJe Group
Industry
Pharmacy
Page 2
The group has increased the size of its
premises in Paris and St-Laurent-des-Autels
in Anjou. The latter houses an order
preparation and dispatch platform, a call
centre and all the group’s support services.
This site is the heart of the IT system.
Expansion of its performance would enable
PiLeJe to support any company developments.
In 2013, PiLeJe’s global IT infrastructure
came to the end of its warranty. Across the
company, non-standardised systems were
used over the various sites. “The aim,”
highlights Alexandre Dodier, IT operations
manager for the PiLeJe Group, “is to
standardise our tools including servers
and storage, and to place our users at
the heart of the IT system.”
In other words, to optimise processing
time for the company’s integrated
management software package and
save time in regards to the availability of
access to statistical data. Redesigning the
infrastructure was therefore essential.
Solution
HPE virtualised servers and
storage arrays
After issuing an invitation to tender, to
virtualisation and storage specialists,
PiLeJe chose the solution based on
Hewlett Packard Enterprise products
as a result of several factors. The first
was that the technical proposal proved
to be flexible and scalable over the next
five years, without having to compromise
any other part of the infrastructure.
The second concerned the stability of
products installed. “But the most important
thing was the confidence that we have in
our partner, Iliane, with whom we have been
working since 2010,” states Dodier.
For four years, PiLeJe has been using
infrastructure based on HPE products stable from the outset, and has also evolved
over the years. Furthermore, Iliane has
always been capable of dealing with any
issues, whether these relate to modification,
maintenance or problem-solving.
Case study
PiLeJe
Industry
Pharmacy
Page 3
This partner also remotely monitors
PiLeJe’s storage, network and backup
data. Iliane’s own data centre hosts the
entire email service belonging to the
group who specialise in micronutrition
and phytotherapy. The service provider’s
confidence and capacity to support the
change were fundamental.
At the main site in St-Laurent-des-Autels,
there are currently three HPE ProLiant
DL380 servers using VMware for
virtualisation, connected to an HPE 3PAR
StoreServ 7200 storage array with a volume
of 8TB. Part of this memory takes the form
of Solid State Drives (SSD) to ensure optimal
performance. If the installation operates all
day long, the array will perform ‘automated
tiering’ at night and automatically move
blocks of data onto these SSDs, so that
users will have almost instantaneous
access to this data.
At the three other sites, Iliane had the
intelligence to recover the existing systems.
Indeed, the two HPE ProLiant DL380
servers that are still under warranty,
previously located at the group’s main site,
have been moved; one to the Paris site and
the other to the Ebreuil site. They were
upgraded and now function in the same way,
using VMware and with the same features.
Finally, the Champoceaux site, recently
updated and equipped with two HPE
ProLiant DL385 servers, has simply been
equipped with a HPE P4300 Storage Array.
Benefit
Almost 100 per cent availability
The global infrastructure now functions
in a standardised manner. Communication
between the four sites takes place through
fibre optics at 20 MB/s at all locations except
‘Ebreuil’ which is connected via an SDSL
8 MB/s line.
Case study
PiLeJe
Industry
Pharmacy
Customer at a glance
Hardware
• HPE ProLiant DL385 Server
• HPE P4300 G2 Storage Systems
• HPE ProLiant DL380p Gen8 Server
• HPE 3PAR StoreServ 7200
• HPE ProLiant DL380 Server
HPE services
• HPE 4-Hour 24x7 Proactive Care
Service 3 year
“The fact that our backup system relies on comprehensive
data replication in a data centre is one of the dierentiating
factors that made us choose the HPE 3PAR array. It is
supplied with all the necessary replication software to
allow us to install another array immediately.”
– Alexandre Dodier, IT operations manager, PiLeJe Group
Our solution partners
The new infrastructure is also overseen,
via a new HPE Proactive Care contract,
by Iliane, which was already monitoring
the correct operation of the network and
storage. The aim is to ensure a 99.5 per cent
availability rate.
A disaster recovery plan for 2015
In the event of a system failure, PiLeJe
has implemented a backup system in the
form of Disaster Recovery Plan (DRP). The
principle is based on comprehensive data
replication in a data centre. As a result, all of
the infrastructure can be recovered in less
than 48 hours with information dating back
to the previous day. “This is also one of the
dierentiating factors that made us choose
the HPE 3PAR array,” explains Dodier.
“This storage system is supplied with all
the necessary replication software to allow
us to install another array immediately. This
guarantees the durability of the installation.”
The support of a true partner
Iliane established a climate of trust with the
PiLeJe Group through availability, support,
anticipation, knowledge of the market and of
course, HPE products are the key factors in
their relationship with the company. Not to
mention the fact they oer proposals based
on the various changes in business and
technology. “Thanks to Iliane, we have a clear
vision of our mid to long-term infrastructure.
This is an essential advantage in ensuring
the sustainability of the company’s presence
in France and on an international level,”
concludes Dodier.