HPE Q0F25A, N9X16A, H6F99A, BV919B, QW952B Getting Started Guide
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HPE Backup and Recovery
Eiciency Analysis Service
TS Consulting
Data sheet
Service overview
The HPE Backup and Recovery Eiciency
Analysis Service is a rapid health check of
your current backup environment, focusing
on operational stability, problem identification,
and capacity constraints. The output of this
service provides clear metrics and high-level
recommendations for your backup environment.
Service benefits
The HPE Backup and Recovery Eiciency
Analysis Service provides a clear picture of the
current backup environment. We use automated
tools to gather data from the backup application
and conduct a qualitative analysis to develop
and document the current state of the backup
solution. After completing the HPE Backup
and Recovery Analysis Service, you should
be well positioned to take proactive steps to
stabilize and improve operations in your backup
environment. As a result of the engagement, you
will be able to:
• Identify the current state of recovery
readiness, potential problem areas and
vulnerabilities
• Obtain real-time data backup statistics
• Identify over or under-utilized solution
components
• Get insight to improve data protection
• Define operational improvements and
technology enhancements required to meet
business requirements
• Reduce risks of being unable to restore
mission-critical data
Service feature highlights
• Backup environment discovery, including
data collection and interviews with key
personnel
• Data analysis
• Report generation and executive summary
Data sheet
Service features
Tab le 1 . Service features
Feature Delivery specifications
Page 2
Project management The HPE project manager will work with the customer to manage the delivery of the service during HPE standard business hours and
Service planning and kick-off Service planning is performed in collaboration with the customer. During this phase, HPE:
Discovery The HPE consultant will work with the customer to:
Analysis Analysis occurs throughout the delivery of this service.
days, excluding HPE holidays. The project manager will provide the activities detailed below:
• Manage any HPE resources required for the delivery of the service
• Schedule a pre-kick–o meeting with the customer to align logistics
• Identify the customer’s responsibilities and other requirements in order to facilitate the delivery of this service
• Act as the liaison and single point of contact bet ween HPE and the customer regarding the service
• Develop the project schedule and manage the project against defined timelines
• Facilitate the completion of an HPE StoreOnce questionnaire, which must be met prior to service delivery
• Introduces the service to the customer and works with the customer to identify key stakeholders
• Establishes the context of the service by identifying the focus areas chosen by the customer
• Requests backup environment documentation from the customer
• Distributes the backup environment data collec tion questionnaire to the customer
• Works with the customer to define service delivery logistics, including time, dates and location
• Provides a timeline of activities for the duration of the service engagement
• Discusses in detail the customer responsibilities to help ensure an on-time and successful engagement
• Discusses out-of-scope activities where applicable
• Schedules an onsite discovery session, including required participants and logistics
• Collect the information (via a questionnaire, tools, and interviews) needed to plan and analyze the current backup solution
• Review the data gathered from the customer prior to the onsite visit, if applicable
• Conduct an onsite kick-off discussion with the customer to review the backup environment and data protection requirements
• Gather any additional required data that was not previously provided
HPE performs a detailed review of information gathered and compares it to industry standards and best practices. Information is
gathered and applicable focus areas are analyzed and usage is rationalized.
Results are documented, providing an understanding of implications and the need for remediation.
Documentation and project closure HPE will complete the following tasks:
Project prerequisites An HPE ser vice specialist will confirm with the customer that the prerequisites have been met and schedule the delivery of the service
• Build the HPE Backup and Recovery Eiciency Analysis Report summarizing:
– Current-state findings
– High-level remediation plan
– Roadmap for improving data protection
• Deliver the presentation to executive sponsors at a mutually agreed-upon time during HPE standard business hours and days,
excluding HPE holidays
The customer is responsible for ensuring the attendance at this session of its required attendees and providing the necessary logistics
to enable HPE to provide the summary presentation.
at a time mutually agreed upon by HPE and the customer. The HPE ser vice specialist will also periodically provide status updates on
the service delivery process.
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