This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 874623-004
Published: June 2019
Edition: 4
Copyright 2017–2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
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Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
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Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
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Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
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Acknowledgments
microSD® is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Acronyms and abbreviations................................................................. 142
6
Component identification
Front panel components
ItemDescription
1Box 2
2Box 1
3USB 3.0 ports (2)
4iLO Service Port
5PCI fan
6Slim optical drive (optional)
Component identification7
Front panel LEDs and buttons
ItemDescriptionStatusDefinition
1Power On/Standby button
and system power LED
2Health LED
1
3NIC status LED
1
1
Solid greenNormal
Flashing greenPerforming power-on sequence
Solid amberSystem in standby
OffNo power present
2
Solid greenNormal
Flashing greeniLO is rebooting.
Flashing amberSystem degraded
Flashing redSystem critical
3
3
Solid greenLinked to network
Flashing greenNetwork active
1
When all three LEDs described in this table simultaneously, a power fault has occurred. For more information, see Frontpanel LED power fault codes on page 9.
2
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
8Component identification
OffNo network activity
3
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Rear panel components
ItemDescription
1Standard power supply (non-hot-plug)
2Kensington security slot
3Padlock eye
4Flexible Slot power supply 1 (hot-plug)
5Flexible Slot power supply 2 (hot-plug)
Table Continued
Component identification9
ItemDescription
6NIC port 1
1
7System fan
8iLO Management Port
9Slot 5 PCIe3 x8 (8, 4, 1)
10Slot 4 PCIe3 x16 (16, 8, 4, 1)
11Serial port (optional)
12Slot 3 PCIe3 x8 (8, 4, 1)
13Slot 2 PCIe3 x8 (4, 1)
14Slot 1 PCIe3 x16 (16, 8, 4, 1)
15USB 3.0 ports (2)
16USB 2.0 ports (2)
17NIC port 2
1
18VGA port
1
The Broadcom 5720-based embedded HPE 332i Ethernet LAN controller provides a PCIe 2.0 x1 host interface to the
onboard NIC ports.
Rear panel LEDs and button
10Component identification
ItemDescriptionStatusDefinition
1Power supply LEDSolid greenNormal
OffOne or more of following conditions exists:
•Power is unavailable.
•Power supply failed
•Power supply is in standby mode.
•Power supply error
2iLO link LEDSolid greenNetwork link
OffNo network link
3iLO status LEDSolid greenLinked to network
Flashing greenNetwork active
OffNo network link
4NIC link LEDSolid greenNetwork link
5NIC status LEDSolid greenLinked to network
6UID button/LEDSolid blueActivated
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For
more information, see the iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs).
OffNo network link
Flashing greenNetwork active
OffNo network link
Flashing blueSystem is being managed remotely.
OffDeactivated
Component identification11
System board components
ItemDescription
1Fan connector 4 for the redundant system fan
2Fan connector 3 for the default and redundant system fans
3DIMM slots
424-pin power supply connector
5RPSU connector
6Processor
7System battery
8Front I/O cable connector
9x4 SATA port 1
10x4 SATA port 2
11iLO Service Port connector
12Component identification
Table Continued
ItemDescription
12Front USB 3.0 assembly connector
13x1 SATA port 9
14TPM connector
15Fan connector 1 for the default and redundant PCI fans
16Fan connector 2 for the redundant PCI fan
17x1 SATA port 10
18Controller backup power connectors (2)
19microSD card slot
1
20System maintenance switch
21Energy pack connector
22Internal USB 2.0 port
23Slot 5 PCIe3 x8 (4, 1)
24Serial port connector
25Slot 4 PCIe3 x16 (16, 8, 4, 1)
26Internal USB 3.0 port
27Slot 3 PCIe3 x8 (8, 4, 1)
28Slot 2 PCIe3 x8 (4, 1)
29Slot 1 PCIe3 x16 (16, 8, 4, 1)
1
If the memory card connected to the microSD slot is not visible in Windows Device Manager, in the menu bar, click View >
Show hidden device.
Component identification13
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO 5 security is enabled.
On = iLO 5 security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 120.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
Off = No function
On = Restore default manufacturing settings
14Component identification
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
5Maximum memory speed
6CAS latency
7DIMM type
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
Component identification15
For more information about product features, specifications, options, configurations, and compatibility, see the
HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/
support/DDR4SmartMemoryQS).
DIMM slot locations
The DIMM slots are numbered 1 through 6. The arrow in the following illustration points to the front of the
server.
PCIe slot description
16Component identification
ItemDescriptionDefinition
1PCI Express version
Each PCIe version corresponds to a specific data
transfer rate between the processor and peripheral
devices. Generally, a version update corresponds to an
increase in transfer rate.
•PCIe 1.x
•PCIe 2.x
•PCIe 3.x
The PCIe technology is under constant development. For
the latest information, see the PCI-SIG website.
2Physical connector link width
3Negotiable link widthThese numbers correspond to the maximum link
Drives
Low profile LFF drive LED definitions
PCIe devices communicate through a logical connection
called an interconnect or link. At the physical level, a link
is composed of one or more lanes. The number of lanes
is written with an "×" prefix with ×16 being the largest
size in common use.
•×1
•×2
•×4
•×8
•×16
bandwidth supported by the slot.
ItemLEDStatusDefinition
1Fault
\Locate
Solid amberThe drive has failed.
Solid blueThe drive is operating normally and being identified by a
management application.
Table Continued
Component identification17
ItemLEDStatusDefinition
Flashing amber/blue
(1 flash per second)
Flashing amber
(1 flash per second)
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been identified by a
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
2Online
\Activity
Solid greenThe drive is online and has no activity.
Flashing green
(4 flashes per second)
Flashing green
(1 flash per second)
OffThe drive is not configured by a RAID controller or a spare
Hot-plug drive LED definitions
The drive is operating normally and has activity.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
drive.
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
18Component identification
Rotating greenDrive activity
Table Continued
ItemLEDStatusDefinition
3Do not
remove
OffRemoving the drive does not cause a logical drive to fail.
4Drive
status
Flashing green
Flashing amber/
Flashing amber The drive is not configured and predicts the drive will fail.
Solid whiteDo not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Solid greenThe drive is a member of one or more logical drives.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
The drive is a member of one or more logical drives and predicts the
green
drive will fail.
Solid amberThe drive has failed.
OffThe drive is not configured by a RAID controller or a spare drive.
Drive bay numbering
Drive bay numbering depends on how the drive backplane is connected. In this server, the backplane can be
connected to the:
•Embedded Smart Array controller through the onboard SATA ports
•Smart Array type-p SR Gen10 controllers
When the backplane is connected to a storage controller, the drive bay numbering for each drive box starts at
1.
•LFF drive bay numbering: Smart Array controller
Component identification19
•LFF drive numbering: Smart Array controller
•SFF drive bay numbering: Smart Array controller
20Component identification
Fans
Fan locations
ItemDescription
1Default system fan
2Default PCI fan
The server also supports the Redundant fan option kit on page 81.
Fan mode behavior
•In nonredundant fan mode, a fan failure or a missing fan causes:
Component identification21
◦The system Health LED to flash amber.
◦The operating system to orderly shutdown.
•In redundant fan mode:
◦A fan rotor failure will switch the system to nonredundant fan mode.
This change is indicated by the Health LED flashing amber. The system continues to operate normally
in this mode.
◦A second fan rotor failure or a missing fan causes the operating system to orderly shutdown.
22Component identification
Operations
This chapter describes the hardware operations carried out prior to and after installing or removing a
hardware option, or performing a server maintenance or troubleshooting procedure.
Before performing these hardware operations, review and observe the server warnings and cautions.
Power up the server
To power up the server, use one of the following methods:
•Press the Power On/Standby button.
•Use the virtual power button through iLO.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 5.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Remove the server from the rack
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are
required for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable when
not fastened to the rails.
Operations23
Prerequisites
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripherals cables from the server.
4. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
documentation for instructions.
5. Fully extend the server out of the rack:
a. Loosen the server tray thumbscrews.
b. Hold the tray notch to slide the server out of the rack.
6. Lift the server from the tray.
24Operations
7. Place the server on a sturdy, level surface.
Position the tower server for hardware configuration
Procedure
Place the server on a flat, level surface with the access panel facing up.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion
slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time
the access panel is open.
Operations25
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripherals cables from the server.
4. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
documentation for instructions.
5. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
6. Remove the access panel:
a. Loosen the access panel thumbscrews.
b. Slide and remove the access panel from the server.
Install the access panel
Procedure
1. Install the access panel:
26Operations
a. Place the access panel on the chassis, and slide it towards the front of the server.
b. Tighten the thumbscrews.
2. If a Kensington security cable was removed, connect it to the rear panel. See the security cable
documentation for instructions.
3. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
4. Connect all peripheral cables to the server.
5. Connect each power cord to the server.
6. Connect each power cord to the power source.
7. Power up the server on page 23.
Remove the front bezel
Procedure
1. If the bezel is locked, power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. If the front bezel is locked by the internal locker, remove the access panel.
4. Open and remove the front bezel:
Operations27
a. Slide up the internal locker.
b. Open the front bezel.
c. Remove the front bezel.
Install the front bezel
Procedure
1. Install and close the front bezel.
2. Do one of the following:
•Lock the internal locker.
•Leave the internal locker in unlock position if you want to access the front panel any time without
28Operations
removing the access panel.
3. Install the access panel on page 26.
4. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 23.
Remove the PCI air baffle
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables from the server.
4. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5. Remove the access panel on page 25.
6. Remove the PCI air baffle.
Operations29
Install the PCI air baffle
CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion
slot covers, or blanks installed.
Procedure
1. Install the PCI air baffle.
2. Install the front bezel on page 28.
3. Install the access panel on page 26.
4. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 23.
Remove the system air baffle
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
30Operations
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