This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: P03665-001
Published: November 2018
Edition: 1
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
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Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
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Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other
countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Acronyms and abbreviations.............................................................133
6
Component identification
Front panel components
ItemDescription
1USB 3.0 port
2USB 2.0 port
3Drive cage bay
4PCI fan (optional)
5Media bay 2
6Media bay 1
1
Optical drive/tape drive, optional
1
Component identification7
Front panel LEDs and button
Item DescriptionStatusDefinition
1
Power On/Standby button and system
power LED
2Health LED
1
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
"Front panel LED power fault codes on page 8."
1
1
Solid greenSystem is on
Flashing greenPerforming power-on
Solid amberSystem in standby
OffNo power present
Solid greenNormal
Flashing greeniLO is rebooting
Flashing amberSystem degraded
Flashing redSystem critical
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.
SubsystemLED behavior
System board1 flash
sequence
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
8Component identification
Table Continued
SubsystemLED behavior
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Rear panel components
ItemDescription
1Flexible Slot power supply 1 (hot-plug)
2Flexible Slot power supply 2 (hot-plug)
3Standard power supply (non-hot-plug)
4Power cord strain relief clip
5NIC /shared iLO port 1
6Padlock eye
7System fan
8Kensington security slot
9NIC port 2
10Slot 4 PCIe3 x8 (4, 1), half-length
11Slot 3 PCIe3 x16 (4,1), full-length
12Slot 2 PCIe3 x 8 (4,1), half-length
1
1
1
13Slot 1 PCIe3 x16 (16, 8, 4, 1), full-length
14iLO Management Port (optional)
15USB 3.0 ports
1
Table Continued
Component identification9
ItemDescription
16VGA port
17Serial port (optional)
1
For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
Rear panel LEDs and button
ItemDescriptionStatusDefinition
1Power supply LEDSolid greenNormal
Off
2NIC link LEDGreenNetwork link
OffNo network link
3NIC status LEDGreen or flashing greenNetwork active
OffNo network activity
4iLO link LEDGreenNetwork link
OffNo network link
5iLO status LEDGreen or flashing greenNetwork active
OffNo network activity
One or more of the following conditions exists:
•Power is unavailable
•Power supply failed
•Power supply is in standby mode
•Power supply error
10Component identification
System board components
ItemDescription
1System fan connector
2System maintenance switch
3Flexible Slot power supply connector
44-pin power connector
5Heatsink fan connector
624-pin power connector
7M.2 connector
8Internal USB 3.0 connector
9Front I/O connector
10x1 SATA port 1
11x1 SATA port 2
12Drive backplane sideband connector
13PCI fan connector
14x1 SATA port 3
15x1 SATA port 4
1
16x1 SATA port 5
17x1 SATA port 6
Table Continued
Component identification11
ItemDescription
18Front USB connector
19Storage controller backup power connectors
20Smart Storage Battery connector
21TPM connector
22System battery
23Slot 4 PCIe3 x8 (4, 1), half-length
24Slot 3 PCIe3 x16 (4, 1), full-length
25Slot 2 PCIe3 x8 (4, 1), half-length
26Slot 1 PCIe3 x16 (16, 8, 4, 1), full-length
1
M.2 connector can be connected to Dedicated iLO/serial port/M.2 SSD module as well.
2
For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
System maintenance switch descriptions
PositionDefaultFunction
1
S1
Off
Off = iLO 5 security is enabled.
2
2
2
2
On = iLO 5 security is disabled.
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
Off = No function
On = Restore default manufacturing settings
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 114.
12Component identification
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
5Maximum memory speed
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
2666 MT/s
Table Continued
Component identification13
ItemDescriptionExample
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4). The supported AMP modes use the letter
assignments for population guidelines.
The arrow in the illustration points to the front of the server.
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
14Component identification
PCIe expansion slot definitions
SlotTypeForm factorConnector link
width
1PCIe3FL, FH
2PCIe3HL, FH
3PCIe3FL, FH
1
2
1
x1616, 8, 4, 1•Single-width GPU
x84, 1•1 GB Ethernet
x164, 1•10 GB Ethernet
Negotiable link
width
Supported expansion
board
•10 GB Ethernet
adapter
•Type-p Smart Array
controller
•FC HBA
adapter
•10 GB Ethernet
adapter
adapter
•Type-p Smart Array
controller
•FC HBA
4PCIe3HL, FH
1
FL, FH=Full length, full height
2
HL, FH=Half length, full height
2
x84, 1•1 GB Ethernet
adapter
•10 GB Ethernet
adapter
Component identification15
Drive LEDs and buttons
Low profile LFF drive LED definitions
ItemLEDStatusDefinition
1Fault
\Locate
2Online
\Activity
Solid amberThe drive has failed.
Solid blueThe drive is operating normally and being identified by a
management application.
Flashing amber/blue
(1 flash per second)
Flashing amber
(1 flash per second)
Solid greenThe drive is online and has no activity.
Flashing green
(4 flashes per second)
Flashing green
(1 flash per second)
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been identified by a
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
The drive is operating normally and has activity.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
OffThe drive is not configured by a RAID controller or a spare
16Component identification
•Performing a logical drive extension
•Erasing
•Spare part activation
drive.
Hot-plug drive LED definitions
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
3Do not
remove
OffRemoving the drive does not cause a logical drive to fail.
4Drive
status
Flashing green
Rotating greenDrive activity
Solid whiteDo not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Solid greenThe drive is a member of one or more logical drives.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
Flashing amber/
green
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amberThe drive has failed.
OffThe drive is not configured by a RAID controller or a spare drive.
The drive is a member of one or more logical drives and predicts the
drive will fail.
Component identification17
Drive bay numbering
Four-bay LFF non-hot-plug drive numbering
Four-bay LFF hot-plug drive numbering
18Component identification
Eight-bay SFF hot-plug drive numbering
Fan locations
Fan numberFan type
1PCI fan (optional)
2Heatsink fan
3System fan
Fan mode behavior
A fan failure or a missing fan causes:
•The system Health LED to flash amber.
•The operating system to orderly shutdown.
Component identification19
Media device screws
There are eight T-15 Torx screws on the front panel. These screws are provided as spare screws for
installing media devices.
20Component identification
Operations
Power up the server
To power up the server, use one of the following methods:
•Press the Power On/Standby button.
•Use the virtual power button through iLO.
Powering down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 5.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Removing the front bezel
Procedure
1. If locked, unlock the front bezel.
2. Open the front bezel.
3. Pull the front bezel away from the chassis.
Operations21
Installing the front bezel
Procedure
1. Insert the tabs on the bezel into the slots on the front chassis.
2. Close the front bezel.
3. Lock the front bezel.
Extending the server from the rack
NOTE: PCI fan is required while the server is in rack mode.
22Operations
Procedure
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables from the server.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
4. Slide the server tray out of the rack:
a. Loosen the server tray thumbscrews.
b. Grasp the tray notch and slide the server out of the rack.
Removing the server from the rack
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. A third person may be required to help
align the server if the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
Operations23
Procedure
1. Powering down the server on page 21.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripherals cables from the server.
4. If installed, unlock and remove the security padlock and/or the Kensington security lock.
5. Extend the server from the rack.
6. Remove the server from the tray.
7. Place the server on a flat, level surface with access panel facing up.
Removing the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Procedure
1. Power down the server.
2. Remove all power:
24Operations
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables from the server.
4. If installed, unlock and remove the security padlock or Kensington security lock.
5. Do one of the following:
•If the server is in tower mode: Place the server on its side with the access panel facing up.
•If the server is in rack mode, do one of the following:
◦Extend the server from the rack.
◦Remove the server from the rack.
6. Remove the front bezel.
7. Remove the access panel:
a. Loosen the access panel thumbscrew.
b. Slide the access panel, and lift it away from the chassis.
Installing the access panel
Procedure
1. Install the access panel:
a. Place the access panel on the chassis and slide it toward the front of the server.
b. Tighten the access panel thumbscrew.
Operations25
2. Install the front bezel.
3. Do one of the following:
•If the server is in tower mode: Return the server to an upright position.
•If the server is in rack mode, do one of the following:
◦Install the server on the tray.
◦Slide the server into the rack.
4. If removed, lock and install the security padlock or Kensington security lock.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server.
Removing the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the
amount of time the access panel is open.
Procedure
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
26Operations
•If the server is in tower mode: Place the server on its side with the access panel facing up.
•If the server is in rack mode, do one of the following:
◦Extend the server from the rack.
◦Remove the server from the rack.
4. Remove the front bezel.
5. Remove the access panel.
6. Remove the air baffle:
a. Remove the front end of the baffle from the chassis.
b. Remove the baffle from the slots on the rear chassis.
Installing the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the
amount of time the access panel is open.
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
Operations27
•If the server is in tower mode: Place the server on its side with the access panel facing up.
•If the server is in rack mode, do one of the following:
◦Extend the server from the rack.
◦Remove the server from the rack.
5.Remove the front bezel.
6.Remove the access panel.
7.Install the air baffle:
a. Insert the tabs on the baffle into the slots on the rear chassis.
b. Press the front end of the baffle into the chassis.
8.Install the access panel.
9.Install the front bezel.
10. Do one of the following:
•If the server is in tower mode: Return the server to an upright position.
•If the server is in rack mode, do one of the following:
11. Connect all peripheral cables to the server.
12. Connect each power cord to the server.
13. Connect each power cord to the power source.
14. Power up the server.
28Operations
◦Install the server on the tray.
◦Slide the server into the rack.
Removing the PCI blank retainer
Procedure
1. Remove the PCI blank retainer:
a. Loosen the retainer thumbscrew.
b. Slide the retainer up, then remove it from the chassis.
Removing the PCI slot blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
PCI slots have either an expansion slot cover or an expansion board installed.
Procedure
1. Identify the expansion slot compatible with the option. See, PCIe expansion slot definitions.
2. Pull up the blank opposite the selected expansion slot.
Operations29
Sliding the server into the rack
Procedure
1. Press and hold the blue release latches on both rails, and then slide the server tray back into the rack.
2. Tighten the server tray thumbscrews.
30Operations
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