HPE H2XV4E, H2YV4E, HD0R3E, HQ3S9E Getting Started Guide
Data sheet
HPE Serviceguard for Linux Implementation
Service
HPE Lifecycle Event Services
HPE Serviceguard for Linux is a specialized Hewlett Packard Enterprise product for protecting mission-critical applications from hardware and
software failures. This product allows multiple nodes to be organized into an enterprise cluster that is capable of supporting a highly available
application. With HPE Serviceguard for Linux Implementation Service, Hewlett Packard Enterprise consultants utilize time-tested processes that
provide all the variables necessary for a successful implementation of HPE Serviceguard on a Linux system. The service encompasses two stages:
analysis and planning, and implementation.
Analysis and planning
In this stage, HPE will review your computing environment for the HPE Serviceguard for Linux cluster, including hardware, software, and
applications to determine compatibility with HPE Serviceguard. HPE will provide documentation of system and/or application issues that must be
addressed and resolved prior to implementation. HPE will also conduct a planning meeting to review recommendations and help you develop the
project plan.
Implementation
In the implementation stage, HPE will install and custom configure HPE Serviceguard for Linux software, automate startup and shutdown scripts,
and perform the creation of one application package. HPE will also demonstrate functionality of the high-availability cluster through successful
completion of the agreed-upon test plan and document the cluster configuration. Operational procedures impacted by the installation of HPE
Serviceguard will also be documented. Due to the complexity of high-availability environments, HPE custom support services are highly
recommended for those who are new to the Serviceguard environment.
The following options are recommended for a basic cluster installation and configuration:
HPE Serviceguard for Linux Startup Service (Fixed Support Service)
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HPE Serviceguard for Linux Startup Service (Flex Support Service)
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Service benefits
With Hewlett Packard Enterprise technical consultants doing the analysis, planning, implementation, and configuration of the system, you can
count on:
Effective management and system utilization
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Customized design and installation
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Decreased implementation time
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This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett
Packard Enterprise.
Data sheet
Increased system dependability with customized documentation and knowledge transfer to your IT support personnel
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Service feature highlights
Analysis and planning
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Implementation
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Installation verification tests (IVT)
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Customer orientation session
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Table 1. Service features
Feature Delivery specifications
Page 2
Analysis and planning
Implementation
Installation verification tests (IVT)
Customer orientation session
Service limitations
During the analysis and planning process, Hewlett Packard Enterprise will:
• Evaluate the Customer's Linux system and application environments for compatibility with HPE Serviceguard
• Architect and design the high-availability implementation
• Provide documentation of system and/or application issues that must be resolved prior to implementation
• Conduct a planning meeting to review recommendations
Hewlett Packard Enterprise will install, configure, and customize HPE Serviceguard for Linux with the Customer's application, and
demonstrate functionality of the cluster through successful completion of the agreed-upon test plan.
For this activity, Hewlett Packard Enterprise will perform the agreed-upon tests described in the Test Plan and completion criteria for
the finished service implementation, including:
• Cluster tests
• Package test
• Network test
• Additional tests, which include:
– Disk mirroring
– Application tests on primary and alternate nodes
– System monitoring
– System diagnosis
– Support
– System backup
Upon completion of the installation, the Hewlett Packard Enterprise service specialist will conduct an orientation session on product
usage and special features and will be available to answer questions, as appropriate.
This service is a basic implementation, defined as:
One cluster
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Two nodes, physically installed to meet HPE Serviceguard for Linux requirements
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A non-production environment
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One-way failover
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This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett
Packard Enterprise.
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