Neos meets the
specific storage needs
Case Study
Objective
Deliver storage solutions that will
support clients with high-availability,
high-transaction systems
Approach
Constantly watch the market to create
future roadmaps that match solutions
to client needs
IT Matters
• Delivers a 30-fold improvement in
operational latency
• Makes streaming I/O times five to
ten times better with a four-fold
improvement for random operations
• Dramatically reduces the time taken
to fulfil customers’ demands from
many hours to just minutes
Business Matters
• Delivers the agility, scalability and
simplicity to meet the ever changing
needs of many clients
• Reduces costs with deduplication rates
of between 1:2 and 1:3 and provides
customers with a better service per
Euro than larger solutions
• Supports eicient business growth
with a strong roadmap for the future
of a service provider
HPE 3PAR StoreServ 20850 Storage
delivers vital performance and agility
How does an IT service
provider deliver storage
solutions that will meet
the varying needs of
multiple clients?
Performance and
agility are often as
important as capacity
and Munich-based
Neos has found the
answer with HPE 3PAR
StoreServ storage.
Challenge
Increased demands
When an enterprise selects a storage
solution for its own use it’s a comparatively
straightforward choice based on known or
anticipated requirements. However, when a
service provider must deliver storage for a
variable number of large clients with
diering needs, it’s a more complex and
unpredictable decision where agility and
performance are as important as capacity.
Munich-based Neos plays in this league.
This ten year old company started life as
a business consultancy but since 2008 has
moved into managed services, operating
high availability, high transaction systems
for some very big partners.
Case study
Neos
“Hewlett Packard Enterprise 3PAR StoreServ storage gives us the flexibility and
scalability to meet the ever increasing demands of our enterprise customers
who know what they need and push very heavily to get best-in-class service.
We believe that the 3PAR StoreServ storage devices we have acquired are part
of a well thought out strategy from HPE and that gives us confidence in the
future growth and direction that our customers will require.”
– Hendrik van den Berg, managing director, Neos
Industry
IT Service Provision
Page 2
One of these is Amadeus which provides
technology solutions to the airline industry
and as a result many of Neos’ end-customers
are major airlines. Its current storage
requirements are roughly 400TB and
at a density of 1:1,000 Input/Output
Operations Per Second (IOPS) for each
terabyte, this equates to 400,000 IOPS.
“We provide the operational services of IT.
We are responsible for ensuring that CIOs
and application developers are able to
deliver on the promise of agility and
continuous deployment by bringing
automation and virtualisation into what
we provide. Like plumbers of the IT world,
we enable these complex solutions to run
smoothly,” says Neos’ managing director,
Hendrik van den Berg. “We don’t provide
services at the low end. We’re not in the
volumes game. We provide services
to customers who have very high
requirements in terms of performance,
availability and security.”
Neos rents space in two Munich data
centres connected by dark fibre. It also has
space in a Singapore facility, which is used
as a regional hub. With additional sta in
Bangkok and Bratislava, it has built a global
operations team across Europe and APAC.
“Because of the way we work we can support
anyone in any country in those regions
through remote management,” explains
van den Berg.
The way that Neos operates is to build
flexible blocks of technology that can be
easily rolled out to accommodate new clients
or increased demands, and Hewlett Packard
Enterprise solutions are core components.
The relationship started some years ago
with HPE LeftHand storage combined
with the latest HPE rack servers and
HPE BladeSystem c3000 then c7000
enclosures. Two years ago, the company
moved from HPE LeftHand devices to
HPE 3PAR StoreServ 7200 storage, then
followed that with an additional 3PAR
StoreServ 7400 system.
“The 3PARs were a natural progression
for us in terms of the complexity of
requirements from our customers.
We’ve been following a roadmap where
we are continuously expanding and moving
up in terms of being able to supply specific
requirements, but we needed a new storage
device because our 3PARs were rapidly
running out of space,” says van den Berg.
“With the need to support 50 per cent yearly
growth in the business we had also started
to move into a dierent ball game with even
newer and higher challenges from our
customers. We needed to take a big
step up in terms of performance.”
System requirements had scaled up by
more than 300 per cent in 18 months due
to the heavy growth of applications and data
projects. With heavy streaming workloads on
services like data warehousing, a new solution
was needed to avoid hitting bottlenecks.