HPE AM380A Product Data Sheet
CIBIL boosts customer
Case Study
Objective
Enhance IT infrastructure with fast,
flexible system that could meet the
demands of business growth
Approach
Defined requirements and reviewed
possible solutions from several vendors
IT Matters
• Increased response time by a factor of
more than three. Each report is now
delivered within one to one and half
seconds, reduced from three to five
seconds previously
• Doubled overall processing capacity
• Cut server rack space in data centre by
80 per cent, reducing hosting costs
• Reduced server power usage by
55 per cent
Business Matters
• Increased revenue due to processing
50 per cent more transactions, up
from 10 million to 15 million reports
each day
• Reduced Total Cost of Ownership
(TCO), with savings in hosting, power
and sta time
experience by
doubling IT
performance
HPE servers and 3PAR StoreServ storage provide
high performance to handle future growth
Credit Information Bureau
(India) Limited needed a fast,
flexible system to enhance its
IT infrastructure and improve
customer experience and
delight. It chose a solution
based on HPE Integrity blade
servers and 3PAR StoreServ,
which has doubled overall
performance – directly
leading to an increase
in customer experience.
The new system was cost
eective due to its compact
size and lower energy usage.
Challenge
Performance increase needed
Today’s financial systems are built on credit,
both for businesses and consumers. Credit
reference agencies play an essential part
in these systems, providing fast, accurate
information to loan providers.
These agencies collect and manage records
of consumers’ financial status from banks
and other lenders. They use this information
to create credit reports and scores, which
they then provide to lenders to help them
evaluate applications for loans.
This is a high volume business, and agencies
need a fast, reliable IT infrastructure. Credit
Information Bureau (India) Limited (CIBIL),
that delivers millions of reports every day,
recently realised its existing systems were
starting to show their age.
Case study
Credit Information
Bureau (India)
Limited
“Our database size and business volumes are increasing day by day, and the
Hewlett Packard Enterprise system gives us the performance we require to
support our existing and future growth.”
– A Shiju Rawther, AVP & Head - IT Infrastructure, Credit Information Bureau (India) Limited
Industry
Financial services
Page 2
A Shiju Raw ther, AVP & Head
- IT Infras tructure, Credit
Information Bureau (India)
Limited
CIBIL has a policy of a hardware refresh
every five years, and its infrastructure had
completed this life span and was due for
replacement. The existing hardware was also
not giving the performance it needed for
its business.
In fact, the existing hardware solution
had been designed five years to support
business volumes at that point in time.
CIBIL’s revenue is proportional to the
number of requests for reports that it can
fulfil, and the IT infrastructure was not able
to deliver the required number of reports –
which was holding back the growth of the
company and directly impacting its income.
As well as meeting its immediate needs,
CIBIL needed a solution that would be
flexible and scalable enough to handle
its predicted business growth for the next
five years.
CIBIL defined the requirements of what
it needed in the new infrastructure and
reviewed proposals from several companies,
including IBM, before choosing a solution
from HP.
Solution
Flexible and scalable
The solution is based around HPE Integrity
BL890c i4 Blade Servers in an HPE ProLiant
BladeSystem c7000 Enclosure. Storage is
provided by HPE 3PAR StoreServ 7400, and
the system also includes an HPE Storage
SAN Switch 8/80. Software in the solution
includes HPE Systems Insight Manager
(SIM), and HPE provides its Datacenter Care
support service.
To maximise availability, there are two
systems: the main production solution in a
hosted data centre, and a second, redundant
system that runs at a disaster recovery site.
“We chose HPE partly because we were
already working with HP-UX, the HPE
version of UNIX®, and we didn’t want to have
to migrate from that,” says Rawther, AVP
& Head - IT Infrastructure of CIBIL. “Also,
when we evaluated storage, we felt that
3PAR had the best technology in the market,
and would be able to give us the maximum
throughput in our system.”
HPE has designed a flexible solution, which
can be expanded if required to add more
capacity and performance. It has provided a
roadmap for the next five to ten years, giving
confidence that the business can expand
and the IT system will respond.
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