HPE 880173-B21 Product Data Sheet

QuickSpecs
HPE ProLiant DL560 Gen10 Server

Overview

1
HPE ProLiant DL560 Gen10 Server
The HPE ProLiant DL560 Gen10 Server is a high-density, four-socket (4S) server with high performance, scalability and reliability, all in a 2U chassis. Supporting the latest
Intel® Xeon® Scalable processors, the HPE ProLiant DL560 Gen10 Server offers
greater processing power, up to
plus
the intelligence and simplicity of automated man
The HPE ProLiant DL560 Gen10 Server is the ideal server for business critical workloads, virtualization, server consolidation, database, business processing, and general 4P data-intensive applications where data center space and the right performance are paramount.
HPE ProLiant DL560 Gen10 Server - Front View
1.
Optional Optical drive. Requires Universal Media bay
9.
Serial label pull tag
2.
Quick removal access panel
10.
Drive Box 3. (8 SFF, 6SFF+2NVMe optional)
3.
Power On/Standby button and system power LED button
11.
Drive Box 2. (8 SFF, 6SFF+2NVMe or 8 NVMe SSD optional)
4.
Health LED
12.
Drive Box 1.(Optional Universal Media bay,8 SFF bay or 6 SFF+2NVMe optional)
5.
NIC status
13.
Optional front Display Port(via Universal Media Bay)
6.
UID button
14.
Optional 2 SFF HDD, requires optional Universal Media bay
7.
iLO Front Service Port
15.
Optional USB 2.0 (via Universal Media Bay)
8.
USB 3.0
2nd generation
6 TB of faster memory, IO of up to eight PCIe 3.0 slots, up to 12 TB of HPE Persistent Memory
agement with HPE OneView and HPE iLO 5.
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Overview
2
Rear View – DL560 Gen10
1.
PCIe Slots (Slots 1-3 top to bottom, riser shipped standard)
8.
Dedicated iLO connector
2.
PCIe Slots (Slots 4-6 top to bottom, requires second riser card and second processor)
9.
VGA (video) connector
3.
PCIe Slots (Slots 7-8 top to bottom), requires tertiary riser card and second processor, Not available with 4x Flex Slot power supplies
10.
USB connectors 2.0 (2)
4.
Power supply power LEDs
11.
USB connectors 3.0 (2)
5.
Power supply power connections
12
Unit ID LED
6.
HPE Flexible Slot Power Supply bay 1 and 2 (800W PS shown)
13.
FlexibleLOM ports (Port 1 on right side)
7.
Serial connector
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Overview
3
Internal View: DL560 Gen10 with upper CPU mezzanine tray
1.
Left connector used for DL560 4-port NVMe Mezzanine card (Daughter card)
9.
DDR4 DIMM slots. Shown fully populated in 24 slots (12 per processor)
2.
Upper CPU Mezzanine Board Kit
10.
Fan cage shown with 6 standard Hot-plug fans
3.
2 Processors, heatsink showing on upper CPU mezzanine board kit
11.
HPE Smart Storage Battery 1 or HPE Smart Storage Hybrid Capacitor
4.
DDR4 DIMM slots on upper CPU mezzanine board kit. Shown fully populated in 24 slots (12 per processor)
12.
HPE Smart Storage Battery 2
5.
Optional secondary PCIe riser
13.
(Under) Hot Plug redundant HPE Flexible Slot Power supplies
6.
Default primary PCIe riser
14.
Optional Tertiary riser
7.
UPI connectors for upper CPU mezzanine board kit
15.
Handle for removing upper CPU Mezzanine Board Kit
8.
2 Processors, heatsink showing
What’s New
New InfiniBand 100Gb, 200Gb Adapters
HPE Persistent Memory, available in 128GB/256GB/512GB kits, featuring Intel® Optane™ DC persistent memory
New SATA 240GB/480GB/960GB/1.92TB/3.84TB/7.68TB Read Intensive and Mixed Use Multi Vendor SSDs
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QuickSpecs
HPE ProLiant DL560 Gen10 Server

Platform Information

4
Platform Information Form Factor
2U Rack Form Factor
NOTE:
configured models ship with Gen10 Easy Install Rail Kits and Cable Management
Assembly
Chassis Types
24 SFF with optional Universal Media Bay
NOTE: NOTE: The 8 SFF can be upgraded with a drive cage to 16 or 24 SFF with field upgrades. For optimal upgrade Box 2 should be
populated second, with Box 1 the last to be populated for a field upgrade to 24 SFF.
NOTE:
configured models come with embedded software RAID support for 10 SATA drives. Optional HPE Smart Array
Controllers can be added.
System Fans
6 Hot Plug Fans (with N+1 redundancy)
NOTE:
Entry, Base and Performance pre-
The Universal Media Bay (872267-B21) is not available with the 24 SFF front end, and can only be populated in Box 1.
All pre-
6 hot plug fans are shipped as standard.
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QuickSpecs
HPE ProLiant DL560 Gen10 Server

Standard Features

5
Processors
One, two or four of the following depending on model.
NOTE:
“x2xx” is used to denote the processor generation (i.e.
1=1stgeneration and 2=2nd generation)
NOTE: NOTE:
Processor Suffix
Description
Offering
L
Large memory tier
Up to 4.5 TB addressable memory per socket
M
Medium memory tier
Up to 2.0 TB addressable memory per socket
N
NFV Optimized
Targeted at Network Function Virtualization (NFV) workloads. Intel® Speed Select T
improves performance by directing base frequency to
high priority/bottleneck cores.
S
Search Optimized
Optimized base frequency to address ‘search’ workloads.
V
VM Density Optimized
Fosters enhanced VM density, allowing to support more/larger virtual machines per host.
Y
Speed Select
Intel® Speed Select Technology –Performance Profile increases base frequency when less cores are enabled. Allows greater flexibility, deployment options and platform longevity.
Intel Xeon Models
CPU
Frequency
Cores
L3 Cache
(MB)
Power
UPI
DDR4
Memory per
socket
Platinum Processors - 2nd Generation Intel® Xeon® Scalable Processor Family
Platinum 8280L Processor
2.7GHz
28
38.5
205W
3 @ 10.4 GT/s
2933 MT/s
4.5TB
Platinum 8280M Processor
2.7GHz
28
38.5
205W
3 @ 10.4 GT/s
2933 MT/s
2TB
Platinum 8280 Processor
2.7GHz
28
38.5
205W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8276M Processor
2.2GHz
28
38.5
165W
3 @ 10.4 GT/s
2933 MT/s
2TB
Platinum 8276L Processor
2.2GHz
28
38.5
165W
3 @ 10.4 GT/s
2933 MT/s
4.5TB
Platinum 8276 Processor
2.2GHz
28
38.5
165W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8270 Processor
2.7GHz
26
35.75
205W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8268 Processor
2.9GHz
24
35.75
205W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8260M Processor
2.4GHz
24
35.75
165W
3 @ 10.4 GT/s
2933 MT/s
2TB
Platinum 8260L Processor
2.4GHz
24
35.75
165W
3 @ 10.4 GT/s
2933 MT/s
4.5TB
Platinum 8260Y Processor
2.4GHz
24/20/16
35.75
165W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8260 Processor
2.4GHz
24
35.75
165W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8256 Processor
3.8GHz
4
16.5
105W
3 @ 10.4 GT/s
2933 MT/s
1TB
Platinum 8253 Processor
2.2GHz
16
22
125W
3 @ 10.4 GT/s
2933 MT/s
1TB
The 2nd digit of the processor model number “x1xx” and
This table covers the public Intel offering only.
For more information regarding Intel Xeon processors, please see thefollowing http://www.intel.com/xeon.
echnology-Base Frequency
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QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
6
Intel Xeon Models
CPU
Frequency
Cores
L3 Cache
(MB)
Power
UPI
DDR4
Memory per
socket
Gold Processors - 2nd Generation Intel® Xeon® Scalable Processor Family
Gold 6254 Processor
3.1GHz
18
24.75
200W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6252 Processor
2.1GHz
24
35.75
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6252N Processor
2.3GHz
24/20/16
35.75
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6248 Processor
2.5GHz
20
27.5
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6246 Processor
3.3GHz
12
24.75
165W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6244 Processor
3.6GHz
8
24.75
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6242 Processor
2.8GHz
16
22
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6240L Processor
2.6GHz
18
24.75
150W
3 @ 10.4 GT/s
2933MT/s
4.5TB
Gold 6240M Processor
2.6GHz
18
24.75
150W
3 @ 10.4 GT/s
2933MT/s
2TB
Gold 6240 Processor
2.6GHz
18
24.75
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6240Y Processor
2.6GHz
18/14/8
24.75
150W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6238L Processor
2.1GHz
22
30.25
140W
3 @ 10.4 GT/s
2933MT/s
4.5TB
Gold 6238M Processor
2.1GHz
22
30.25
140W
3 @ 10.4 GT/s
2933MT/s
2TB
Gold 6238 Processor
2.1GHz
22
30.25
140W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6234 Processor
3.3GHz
8
24.75
130W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6230 Processor
2.1GHz
20
27.5
125W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6230N Processor
2.3GHz
20
27.5
125W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6226 Processor
2.7GHz
12
19.25
125W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6262V Processor
1.9GHz
24
33
135W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 6222V Processor
1.8GHz
20
27.5
115W
3 @ 10.4 GT/s
2933MT/s
1TB
Gold 5222Processor
2.7GHz
4
16.5
105W
2 @ 10.4 GT/s
2933MT/s
1TB
Gold 5220 Processor
2.2GHz
18
24.75
125W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5220S Processor
2.7GHz
18
24.75
125W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5218B Processor
2.3GHz
16
22
125W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5218N Processor
2.3GHz
16
22
110W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5218 Processor
2.3GHz
16
22
125W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5217 Processor
3.0GHz
8
11
115W
2 @ 10.4 GT/s
2666MT/s
1TB
Gold 5215L Processor
2.5GHz
10
13.75
85W
2 @ 10.4 GT/s
2666MT/s
4.5TB
Gold 5215M Processor
2.5GHz
10
13.75
85W
2 @ 10.4 GT/s
2666MT/s
2TB
Gold 5215 Processor
2.5GHz
10
13.75
85W
2 @ 10.4 GT/s
2666MT/s
1TB
NOTE: Platinum – 82xx series - 2 and 4 socket capable, 3UPI @ 10.4 GT/s, 6-Channel DDR4 @ 2933 MT/s 1DPC, 1 TB memory
Threading Technology,
2 and 4 socket capable, 3UPI @ 10.4 GT/s on 62xx processors, 2UPI @ 10.4 GT/s on 52xx
Channel DDR4 @ 2666 MT/s on 52xx
, Intel Turbo Boost Technology, Intel
5222 supports 2x 512 bit FMA), 48 lanes PCIe 3.0, advanced
maximum offering (128GB LRDIMMs), the ‘L’ SKUs and ‘M’ SKUs can support
NOTE: Platinum 8260Y and Gold 6240Y processors support Intel® Speed Select Technology –Performance Profile
capacity (up to 2 TB on ‘M’ SKUs and up to 4.5 TB on ‘L’ SKUs), Intel Turbo Boost Technology, Intel Hyper­Intel AVX-512 (2x 512-bit FMA), 48 lanes PCIe 3.0, advanced RAS. NOTE: Gold – 62xx and 52xx series ­processors, 6 Channel DDR4 @ 2933 MT/s 1DPC on 62xx and 5222 processors , 6­processors, 1 TB memory capacity (up to 2 TB on ‘M’ SKUs and up to 4.5 TB on ‘L’ SKUs) Hyper-Threading Technology, Intel AVX-512(1x 512-bit FMA) (SKU RAS.
NOTE: With the current HPE DDR4 SmartMemory
up to 1.5TB per socket. NOTE: More than 1.5TB per socket requires the use of HPE Persistent Memory kits : available in 512GB, 256GB and 128GB
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QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
7
NOTE : Gold 5218B processor and Gold 5218 processor have the same specifications and cannot be mixed within a server
Gold 6252N, 6230N and 5218N processors are optimized for NFV (Network Function Virtualization) workloads and
NOTE: 82xx, 62xx and 52xx processors offer VNNI (vector neural network instruction) instruction set.
Intel Xeon Models
CPU
Frequency
Cores
L3 Cache
(MB)
Power
UPI
DDR4
Memory per
socket
Platinum Processors – 1st Generation Intel® Xeon® Scalable Processor Family
Platinum 8180M Processor
2.5 GHz
28
38.50
205W
3 @ 10.4 GT/s
2666 MT/s
1.5TB
Platinum 8180 Processor
2.5 GHz
28
38.50
205W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8176 Processor
2.1 GHz
28
38.50
165W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8170 Processor
2.1 GHz
26
35.75
165W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8168 Processor
2.7 GHz
24
33.00
205W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8165 Processor
2.3 GHz
24
33.00
205W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8164 Processor
2.0 GHz
26
35.75
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8160 Processor
2.1 GHz
24
33.00
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8158 Processor
3.0 GHz
12
24.75
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8156 Processor
3.6 GHz
4
16.50
105W
3 @ 10.4 GT/s
2666 MT/s
768GB
Platinum 8153 Processor
2.0 GHz
16
22.00
125W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold Processors - 1st Generation Intel® Xeon® Scalable Processor Family
Gold 6154 Processor
3.0 GHz
18
24.75
200W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6152 Processor
2.1 GHz
22
30.25
140W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6150 Processor
2.7 GHz
18
24.75
165W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6148 Processor
2.4 GHz
20
27.50
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6146 Processor
3.2 GHz
12
24.75
165W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6144 Processor
3.5 GHz
8
24.75
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6143 Processor
2.8 GHz
16
22.00
205W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6142 Processor
2.6 GHz
16
22.00
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6140 Processor
2.3 GHz
18
24.75
140W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6138 Processor
2.0 GHz
20
27.50
125W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6137 Processor
3.9 GHz
8
24.75
205W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6136 Processor
3.0 GHz
12
24.75
150W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6134M Processor
3.2 GHz
8
24.75
130W
3 @ 10.4 GT/s
2666 MT/s
1.5TB
Gold 6134 Processor
3.2 GHz
8
24.75
130W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6132 Processor
2.6 GHz
14
19.25
140W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6130 Processor
2.1 GHz
16
22.00
125W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6128 Processor
3.4 GHz
6
19.25
115W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 6126 Processor
2.6 GHz
12
19.25
125W
3 @ 10.4 GT/s
2666 MT/s
768GB
Gold 5122 Processor
3.6 GHz
4
16.50
105W
2 @ 10.4 GT/s
2666 MT/s
768GB
Gold 5120 Processor
2.2 GHz
14
19.25
105W
2 @ 10.4 GT/s
2400 MT/s
768GB
Gold 5118 Processor
2.3 GHz
12
16.50
105W
2 @ 10.4 GT/s
2400 MT/s
768GB
Gold 5117 processor
2.0GHz
14
19.25
105W
2 @ 10.4 GT/s
2400 MT/s
768GB
Gold 5115 Processor
2.4 GHz
10
13.75
85W
2 @ 10.4 GT/s
2400 MT/s
768GB
NOTE:
support Intel® Speed Select Technology –Base Frequency NOTE: Gold 6262V and 6222V are VM density optimized, Gold 5220S is search-optimized
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QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
8
NOTE: Platinum 8165 processor and Gold 6143 processors support core boosting technology
, 768 GB memory capacity
bit FMA), 48
2 and 4 socket capable, 3UPI @ 10.4 GT/s on 61xx processors, 2UPI @ 10.4 GT/s on 51xx
MHz (SKU 5122=supports 2666), 768 GB memory capacity (1.5 TB on select skus), Intel
bit FMA) (SKU 5122 supports 2x 512 bit
82xx, 81xx, 62xx and 61xx processors support 3 UPI links and all processors are connected in a cross bar configuration
essor system. 52xx and 51xx processors support 2 UPI links only
ssor
system.
Chipset
On System Management Chipset
NOTE: Read and learn more in the iLO QuickSpecs.
Memory One of the following depending on model
Type:
SmartMemory Registered (RDIMM), Load Reduced (LRDIMM)
DIMM Slots Available
48 12 DIMM slots per processor, 6 channels per processor, 2 DIMMs per channel
With 2nd generation processors
Maximum capacity (LRDIMM)
6 TB
48 x 128 GB LRDIMM @2933 MT/s 2 DPC
Maximum capacity (RDIMM)
1.5 TB
24 x 64 GB RDIMM @ 2933 MT/s 1 DPC
3 TB
48 x 64 GB RDIMM @ 2666 MT/s 2 DPC
Maximum capacity (HPE Persistent Memory)
12 TB
24 x 512 GB Persistent Memory Kit @2666 MT/s
With 1st generation processors
Maximum capacity (LRDIMM)
6 TB
48 x 128 GB LRDIMM @ 2666 MT/s
Maximum capacity (RDIMM)
1.5 TB
48 x 32 GB RDIMM @ 2666 MT/s
Maximum capacity (NVDIMM)
384 GB
24 x 16 GB NVDIMM @ 2666 MT/s
NOTE: The 2933 MT/s DIMMs are only supported with the 2nd generation Intel® Xeon® Scalable processors (82xx,62xx and 52xx).
In memory mode, DRAM acts as a cache while HPE Persistent Memory provides large memory capacity which is volatile.
o HPE Persistent Memory. Both DRAM and HPE
NOTE: The maximum memory speed is a function of the memory type, memory configuration, and processor model.
NOTE: Platinum 81xx series - 2 and 4 socket capable, 3UPI @ 10.4 GT/s, 6-Channel DDR4 @ 2666 MT/s
(1.5 TB on select skus), Intel Turbo Boost Technology, Intel Hyper-Threading TechnologyIntel AVX-512 (2x 512­lanes PCIe 3.0, advanced RAS. NOTE: Gold 61xx and 51xx series ­processors, 6-Channel DDR4 @ 2400 Turbo Boost Technology, Intel Hyper-Threading Technology, Intel AVX-512(1x 512­FMA), 48 lanes PCIe 3.0, advanced RAS.
NOTE: All processors ship with a normal or a high performance heatsink. NOTE:
with each processor connected to another directly in a four proc and all processors are connected in a ring configuration with processors 1, 3 and 2, 4 not connected directly in a four proce
Intel C621 Chipset
NOTE: For more information regarding Intel® chipsets, please see the following URL: http://www.intel.com/products/server/chipsets/
HPE iLO 5 ASIC
NOTE: The 2666 MT/s DIMMs are only supported with the 1st generation Intel® Xeon® Scalable processors (81xx,61xx and 51xx) NOTE: HPE Persistent Memory is only supported on the 2nd generation processors NOTE: HPE Persistent Memory operates in two modes – memory mode and app direct mode. NOTE:
DRAM installed does not count towards total memory capacity. NOTE: In app direct mode, data that needs to be made persistent can be routed t Persistent Memory count towards total memory capacity. NOTE: Mixing of RDIMM and LRDIMM memory is not supported.
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QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
9
NOTE: Intel memory processors (with suffix M) are needed for supporting 1.5 TB memory per socket on 1
st
generation processors.
processors (with suffix M or suffix L) are needed for supporting more than 1 TB memory per socket on
NOTE: NVDIMMs are not supported on the 2nd generation processors
Memory Protection
For details on the HPE Server Memory Options RAS feature, visit: http://www.hpe.com/docs/memory-ras-feature.
Expansion Slots
Expansion Slots #
Technology
Bus/Connector Width
Form Factor/Connector
Notes
1
PCIe 3.0
x8
¾ length/full height
Proc 1
2
PCIe 3.0
X16
¾ length/full height
Proc 1
3
PCIe 3.0
x8
¾ length/full height
Proc 1
None
2 x M.2
SATA lanes
M.2
Chipset
Primary/Secondary Riser (Optional) 826704-B21
Expansion Slots
#
Technology
Bus/Connector
Form Factor/
Form Factor/
Notes
secondary)
2/5
PCIe 3.0
x16
¾ length/full height
Half length/full height
Proc 1/2
3/6
PCIe 3.0
x16
¾ length/full height
Half length/full height
Proc 1/2
Primary/Secondary Riser (Optional) 873418-B21
Expansion Slots
(Primary/ Secondary) #
Technology
Bus/Connector Width
Form Factor
/Connector
Notes (Primary/
secondary)
None
NVMe
x8
Slimline
Proc 1/2
None
NVMe
x8
Slimline
Proc 1/2
None
NVMe
x8
Slimline
Proc 1/2
None
NVMe
x8
Slimline
Proc 1/2
Primary/Secondary Riser (Optional) 873420-B21
Expansion Slots
Technology
Bus/Connec
Width
Form Factor/ Connector
Form Factor/ Connector
Notes (Primary/
1/4
PCIe 3.0
x8
¾ length/full height
Half length/full height
Proc 1/2
2/5
PCIe 3.0
x8
¾ length/full height
Half length/full height
Proc 1/2
3/6
PCIe 3.0
x8
¾ length/full height
Half length/full height
Proc 1/2
None
NVMe
x8
Slimline
Slimline
Proc 1/2
NOTE: Intel memory
nd
2
generation processors
NOTE: Maximum of 6 NVDIMMs are supported per processor on the 1
Primary Riser (Standard)
st
generation processors
(Primary/ Secondary)
(Primary/ Secondary)#
Width
tor
Connector (Primary)
(Primary)
Connector (Secondary)
(Secondary)
(Primary/
Secomdary)
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QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
0
Secondary Riser (Optional) 870548-B21
Expansion Slots #
Technology
Bus Width
Form Factor
Notes
4
PCIe 3.0
x8
Half length/full height
Proc 2
5
PCIe 3.0
x16
Half length/full height
Proc 2
6
PCIe 3.0
x8
Half length/full height
Proc 2
Tertiary riser (Optional) 872253-B21
Expansion Slots #
Technology
Bus Width
Form Factor
Notes
7
PCIe 3.0
x8
Half length/full height
Proc 2
8
PCIe 3.0
x8
Half length/full height
Proc 2
Tertiary riser (Optional) 872255-B21
Expansion Slots #
Technology
Bus Width
Form Factor/Connector
Notes
7
PCIe 3.0
x8
Half length/full height
Proc 2
None
NVMe
x8
Slimline
Proc 2
Tertiary riser (Optional) 872257-B21
Expansion Slots #
Technology
Bus Width
Form Factor/Connector
Notes
None
NVMe
x8
Slimline
Proc 2
None
NVMe
x8
Slimline
Proc 2
4-port NVMe Mezzanine card (Optional) 874633-B21
Expansion Slots #
Technology
Bus Width
Form Factor/Connector
Notes
None
NVMe
x8
Slimline
Proc 3
None
NVMe
x8
Slimline
Proc 3
None
NVMe
x8
Slimline
Proc 3
None
NVMe
x8
Slimline
Proc 3
NOTE: The secondary and tertiary risers need the 2nd processor to be installed.
and they do not ship
B21 supports a maximum of 8 NVMe drives and does not consume a
or HPE DL5x0 Gen10 CPU Version 2
PSU’s are
NOTE: The expansion slots at the back are numbered in ascending order from top to bottom and from left to right. NOTE: Some riser kits (826704-B21, 873418-B21, 873420-B21) have FIO options with separate numbers
with riser cages. Please review the FIO section for details.
NOTE: For additional details on ProLiant DL Gen10 server risers please visit:
https://www.hpe.com/h20195/v2/Getdocument.aspx?docname=a00043229enw
NOTE: The optional 4-port NVMe Mezzanine card 874633-
PCIe slot. It goes on top of the HPE DL5x0 Gen10 CPU Mezzanine Board Kit (872222-B21) Mezzanine Board Kit (P07991-B21) and requires a four processor configuration. NOTE: The tertiary risers can only be installed when using two PSUs. There is no space for tertiary risers when the four installed. If a secondary riser is required it needs to be ordered separately. Please refer section HPE I/O Expansion Options.
NOTE: A maximum of 1 primary, 1 secondary and 1 tertiary riser can be installed in one server. NOTE: Slimline riser kit (873418-B21) does not contain any additional PCIe slots.
.
Page 1
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
11
Network Controller
FlexibleLOMs, which offers customers a choice of 1
Ethernet or converged networking in their embedded adapter. A range of NIC cards
NOTE: For additional details see the Networking Section of this document.
Model
Adapter
Entry Model
HPE Ethernet 1Gb 4-port 331FLR Adapter
Base Model
HPE FlexFabric 10Gb 2P 533FLR-T Adapter
Performance Model
HPE FlexFabric 10/25 Gb 2P 640FLR-SFP28 Adapter
Storage Controllers
kout
Software RAID
HPE Smart Array S100i SR Gen10 SW RAID will operate in UEFI mode only. For legacy support an additional controller will
HPE Smart Array S100i SR Gen10 SW RAID is off by default and must be enabled. For enabling, please select HPE FIO
Essential RAID
HPE Smart Array E208e-p SR Gen10 Controller
Performance RAID
HPE Smart Array P824i-p MR Gen10 Controller
Internal Storage Devices
One of the following depending on model
Optical Drive
Optional: DVD-ROM, DVD-RW
Hard Drives
None ship standard
Hard Drive Bays
8 hot plug SFF SAS/SATA HDD Bays in Entry and Base Models 16 hot plug SFF SAS/SATA HDD Bays in Performance Models
NOTE: Box 3 is populated by 8 SFF SAS/SATA bay and shipped as default.
. For optimal upgrade Box 2 should be
A maximum of 12 NVMe drives can be supported with 2 NVMe drives in Bay 1, 8 NVMe drives in Bay 2 and 2 NVMe drives
configured models come with embedded software RAID support for 10 SATA drives. Optional HPE Smart Array
Controllers can be added.
The HPE ProLiant DL560 Gen10 servers offer a flexible network technology ­Gb, 10 Gb, 25 Gb or 10 Gb and 100 Gb base-T are also available to enhance networking capabilities.
The Gen10 controller naming framework has been updated to simplify identification as depicted below. For a more detailed brea of the available Gen10 Smart Array controllers visit the HPE Smart Array Gen10 Controllers Data Sheet.
HPE Smart Array S100i SR Gen10 SW RAID
NOTE:
be needed, and for CTO orders please also select the Legacy mode settings part, 758959-B22.
NOTE:
Enable Smart Array SW RAID (784308-B21).
HPE Smart Array E208i-a SR G10 LH Controller HPE Smart Array E208i-p SR Gen10 Controller
HPE Smart Array P408i-a SR G10 LH Controller HPE Smart Array P408i-p SR Gen10 Controller HPE Smart Array P408e-p SR Gen10 Controller HPE Smart Array P816i-a SR G10 LH Controller
NOTE: The 8 NVMe drive option can only placed in Bay 2. NOTE: The Universal Media Bay (872267-B21) not available with the 24 SFF front end, and can only be populated in Box 1. NOTE: The 8 SFF can be upgraded with a drive cage to 16 or 24 SFF with field upgrades
populated second, with Box 1 the last to be populated for a field upgrade to 24 SFF. NOTE: in Bay 3. NOTE: All pre-
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
12
Maximum Internal Storage
Capacity
Configuration
Hot Plug SFF SATA HDD
48 TB
24 x 2 TB
Hot Plug SFF SAS HDD
58 TB
24 x 2.4 TB
Hot Plug SFF SATA SSD
184 TB
24 x 7.68 TB
Hot Plug SFF SAS SSD
367 TB
24 x 15.3 TB
SFF NVMe SSD
184 TB
12 x 15.36TB
Power Supply
less
iple
size" a power supply for specific server configurations. This flexibility helps to reduce
B21). This jumper cord is also included
web
Interfaces
Serial
1 rear
Video
1 front (optional with Universal Media Bay), 1 rear
HPE iLO Remote Management Network Port
1
HPE iLO Front Service Port
1
Micro SD Slot
1 (Internal), 2 (optional, internal)
NOTE: Requires the optional HPE Dual Micro SD 8GB USB kit.
USB 2.0 Ports
4 total: 2 front (optional); 2 rear
USB 3.0 Ports
5 total: 1 front; 2 rear, 2 internal
NOTE: 2 front (optional) USB 2.0 ports need the HPE DL560 Gen10 Universal Media Bay Kit (872267-B21).
One of the following depending on model HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit
NOTE: Available in 94% and 96% efficiency. NOTE: Also available in -48VDC and 227VAC/380VDC power inputs. NOTE: Must order 4x800W Flex Slot PSU.
HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit
NOTE: Available in 94% efficiency. NOTE: 1600W Power supplies only support high line voltage (200VAC to 240VAC).
HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool­installation into HPE ProLiant Gen10 Servers. Flex Slot power supplies are certified for high-efficiency operation and offer mult power output options, allowing users to "right­power waste, lower overall energy costs, and avoid "trapped" power capacity in the data center.
All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (416151­with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant Power Cables page.
To review the power requirements for your selected system, please use the HPE Power Advisor Tool. For information on power specifications and technical content visit HPE Server power supplies
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
13
Operating Systems and Virtualization Software Support for ProLiant Servers
directly supported / Community Supported (Based on RHEL so RHEL testing and enablement applicable to Cent OS)
CentOS 6.9 / CentOS 7.3.
With 2nd generation processors Intel® Xeon® Scalable Processor Family
Not directly supported / Community Supported (Based on RHEL so RHEL testing and enablement applicable to Cent OS)
Certified and Supported ProLiant Servers for OS and Virtualization
Industry Standard Compliance
Graphics
4 Gbit DDR 3 with ECC protection
st
With 1 Windows Server 2012 R2 Windows Server 2016 VMware ESXi 6.0 U3 VMware ESXi 6.5 and U1 upon release Red Hat Enterprise Linux (RHEL) 6.9 and 7.3 SUSE Linux Enterprise Server (SLES) 11 SP4 and 12 SP2 CentOS 6.9 and 7.3 Citrix XenServer 7.1, 7.3, 7.4 Oracle Linux 7
NOTE: Not
Windows Server 2012 R2 Windows Server 2016
Windows Server 2019
VMware ESXi 6.0 U3
VMware ESXi 6.5 U2 VMware ESXi 6.7 U1
Red Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) 12 SP4 ,12 SP3 and 15 SP1 CentOS 7.6
NOTE:
CentOS 6.9 / CentOS 7.3. NOTE: For more information on Hewlett Packard Enterprise Software and latest listing of software drivers available for your server. http://www.hpe.com/info/ossupport.
generation processors Intel® Xeon® Scalable Processor Family
7.6 and 8.0
• ACPI 6.1 Compliant
PCIe 3.0 Compliant
• WOL Support
Microsoft® Logo certifications
• PXE Support
USB 3.0 Compliant (internal); USB 2.0 Compliant (external ports via SUV)
• SMBIOS 3.1
UEFI 2.6
• Redfish API
NOTE: For additional technical thermal details regarding ambient temperatures, humidity and features support please visit:
http://www.hpe.com/servers/ashrae
.
Integrated Video Standard
Video modes up to 1920 x 1200@60Hz (32 bpp)
16MB Video Memory
HPE iLO 5 on system management memory
32 MB Flash
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
14
HPE Server UEFI/Legacy ROM
manageability and more secured
ss 2
B22) can be selected to configure the system in Legacy mode in the factory for your HPE
ProLiant Gen10 Server.
Embedded Management
UEFI
Configure and boot your servers securely with industry standard Unified Extensible Firmware Interface (UEFI
Intelligent Provisioning
Hassle free server and OS provisioning for one or more servers with Intelligent Provisioning.
iLO RESTful API
offers simplified server management automation such as configuration and
Server Utilities
ive
http://www.hpe.com/servers/ahs.
Active Health System Viewer
repair
Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 servers have a UEFI Cla implementation and support both UEFI Mode (default) and Legacy BIOS Mode.
NOTE: The UEFI System Utilities tool is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS.
UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:
Secure Boot and Secure Start enable for enhanced security
Operating system specific functionality
Support for > 2.2 TB (using GPT) boot drives
USB 3.0 Stack
Embedded UEFI Shell
Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant
PXE boot support for IPv6 networks
Workload profiles for simple performance optimization
UEFI Boot Mode only:
TPM 2.0 support
NVMe Boot Support
Platform Trust Technology (PTT) can be enabled
iSCSI Software Initiator Support
HTTP/HTTPs Boot support as a PXE alternative
Boot support for option cards that only support a UEFI option ROM
NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI. NOTE: UEFI FIO Setting (758959-
HPE Integrated Lights-Out (HPE iLO)
Monitor your servers for ongoing management, service alerting, reporting and remote management with HPE iLO. Learn more at http://www.hpe.com/info/ilo.
iLO RESTful API is Redfish API conformance and maintenance tasks based on modern industry standards. Learn more at http://www.hpe.com/info/restfulapi.
Active Health System
The HPE Active Health System (AHS) is an essential component of the iLO management portfolio that provides continuous, proact health monitoring of HPE servers. Learn more at
Use the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed problem resolution with HPE self­recommendations, to learn more visit: http://www.hpe.com/servers/ahsv.
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
15
Smart Update Keep your servers up to date with the HPE Smart Update solution by using Smart Update Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant (SPP). Learn more at https://www.hpe.com/us/en/servers/smart-update.
iLO Amplifier Pack
e,
E
http://www.hpe.com/servers/iLOamplifierpack
HPE iLO Mobile Application
s.
http://www.hpe.com/info/ilo/mobileapp
RESTful Interface Tool
at scale.
http://www.hpe.com/info/resttool
Scripting Tools
Provision one to many servers using your own scripts to discover and deploy with Scripting Tool (STK) for Windows and Linux or
http://www.hpe.com/servers/powershell
HPE OneView Standard
nitor
defined
functionality is not available. Learn more at http://www.hpe.com/info/oneview.
HPE Systems Insight Manager (HPE SIM)
ity
HPE servers. HPE SIM also integrates with Smart Update Manager to provide
quick and seamless firmware updates. Learn more at http://www.hpe.com/info/hpesim.
Security
works with Gen10 servers with UEFI Mode and not Legacy Mode.
The Trusted Platform Module 2.0 Option can be configured to the 1.2 version through the UEFI BIOS to support TPM 1.2
HPE server systems can have a TPM module (of any type) installed only once. It cannot be replaced with any other TPM
Designed for large enterprise and service provider environments with hundreds of HPE servers, the iLO Amplifier Pack is a fre downloadable open virtual application (OVA) that delivers the power to discover, inventory and update Gen8, Gen9 and Gen10 HP servers at unmatched speed and scale. Use with an iLO Advanced License to unlock full capabilities. Learn more at
Enables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile device For additional information please visit:
RESTful Interface tool (iLOREST) is a single scripting tool to provision using iLO RESTful API to discover and deploy servers Learn more at
.
.
.
Scripting Tools for Windows PowerShell. Learn more at
.
HPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting without additional fees. It can mo multiple HPE server generations. The user interface is similar to the HPE OneView Advanced version, but the software-
Ideal for environments already using HPE SIM, it allows you to monitor the health of your HPE ProLiant Servers and HPE Integr Servers. Also provides you with basic support for non-
UEFI Secure Boot and Secure Start support Immutable Silicon Root of Trust FIPS 140-2 validation (iLO 5 certification in progress) Common Criteria certification (iLO 5 certification in progress) Configurable for PCI DSS compliance Advanced Encryption Standard (AES) and Triple Data Encryption Standard (3DES) on browser Support for Commercial National Security Algorithms (CNSA) Granular control over iLO interfaces Smart card (PIV/CAC) and Kerberos based 2-factor Authentication Tamper-free updates – components digitally signed and verified Secure Recovery – recover critical firmware to known good state on detection of compromised firmware Ability to rollback firmware. Secure erase of NAND/User data TPM (Trusted Platform Module) 1.2 option.TPM (Trusted Platform Module) 2.0 option Bezel Locking Kit Chassis Intrusion detection option
NOTE: HPE Trusted Platform Module 2.0 Option (864279-B21)
functionality. NOTE: module.
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server
Standard Features
16
About Trusted Platform Module
a passive component needing to be
updated and not able to lock down any component in the system except access to its own memory. It also provides some
ion of signatures happens by code on the CPU, which can be intercepted and replaced. Emulating a "properly" booted
device works with Gen10 servers that are using
a Linux operating system or Microsoft Windows Server 2016. Both TPM 1.2 and 2.0 are compatible with HPE ProLiant Gen9 and
en9. Once the TPM module is installed, it
HPE Silicon Root of Trust
and the iLO firmware comes alive, it
million lines
o confirm that all server essential firmware is free from
Modules. HPE Cloudline and the HPE Microserver do not have silicon root of trust, since they do
8, or
inserted
up with the hash burned into the
I then
time firmware validation that checks the firmware stored
nt, if compromised code or malware is inserted in any of the critical firmware, an iLO audit log alert is created
een completed, the customer may then securely
recover the firmware automatically to a previous known good state. HPE provides this function through HPE iLO Advanced license.
Warranty
Hewlett Packard
Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of
vices
r or
Year Onsite support with next business day response. Warranty repairs may
Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts
rt; 2)
for easy replacement but may involve added complexity. Customers may choose to have Hewlett
replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and
http://h17007.www1.hpe.com/us/en/enterprise/servers/warranty/.
Trusted Platform Module (TPM) is a separate processor that monitors the system state. TPM is
cryptographic operations - among them: creating RSA key pairs, and working with them. The first verificat system is possible by sending the right values to the TPM. HPE supports two version of TPM, the 1.2 device and the 2.0 device. The TPM 2.0
Gen10 servers. These TPM modules are not compatible with server generations prior to G locks into place and cannot be removed, nor can it be replaced with a different TPM device.
The HPE Silcon Root of Trust provides protection because as soon as the server is powered on looks into the silicon for the immutable fingerprint that verifies all the firmware code is valid and uncompromised. Over a of firmware code run, before the operating system starts, making it essential t malware or compromised code.
Silicon Root of Trust is included with iLO5 Standard with all platforms that contain the iLO5 chip. That includes ML, DL, Apollo, C­Class Blades, and Synergy Compute not contain an iLO5 silicon chip. This technology is NOT available on any previous version of HPE ProLiant like the Gen9, Gen Gen 7 servers, nor can those previous generations be retrofitted to accommodate the silicon root of trust.
The silicon validates the iLO 5 firmware code before it is fetched and executed. If any malware or compromised code has been in the iLO 5 firmware, the silicon will detect that, because any infected firmware code will not match­silicon. From there, the iLO 5 firmware validates the rest of the server firmware, namely the UEFI, CPLD, IE, and ME. The UEF validates the connection to the operating system, thus completing a complete root, or chain, that is anchored into the silicon.
During operation of the server, HPE has a new technology that conducts run­in the server. At any poi to notify the customer that a compromised has occurred.
In the unlikely event of a breach into the HPE server firmware, after detection has b
This product is covered by a global limited warranty and supported by HPE Services and a worldwide network of Enterprise purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty ser are available through HPE Pointnext operational services or customized service agreements. Hard drives have either a one yea three year warranty; refer to the specific hard drive QuickSpecs for details.
Server Warranty includes 3-Year Parts, 3-Year Labor, 3­be accomplished through the use of Customer are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR pa Optional CSR parts are also designed Packard Enterprise technical support is available at:
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server

Optional Features

17
Server Management
udes
lay, and
based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management
HPE OneView Advanced
g,
ased
for managing Gen8, Gen9 and Gen10 servers. To learn more visit http://www.hpe.com/info/oneview.
HPE InfoSight for Servers
InfoSight with the health and performance monitoring of
Active Health System (AHS) and iLO to optimize performance and predict and prevent problems. The end result is an intelligent
nce by predicting and preventing the infrastructure
https://www.hpe.com/servers/infosight
HPE Insight Cluster Management Utility (CMU)
management framework that includes software for the centralized
provisioning, management and monitoring of nodes and infrastructure. Learn more at http://www.hpe.com/info/cmu.
GPGPU Information
Rack and Power Infrastructure
ve reinvented
other
get the most out of your IT equipment. As an industry
is uniquely positioned to address the key concerns of power, cooling, cable management and
ver room or today’s modern data center with enhanced airflow and
coded outlets and
to
One Config Simple (SCE)
technical people provide customers with initial configurations in 3 to 5 minutes.
configuration on for configuration help, or use in your existing ordering processes. If you require "custom" rack
Hewlett Packard Enterprise Customer Business Center
https://h22174.www2.hpe.com/SimplifiedConfig/Welcome#
HPE iLO Advanced
HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license incl the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and rep GUI­functionality.
HPE OneView brings a new level of automation to infrastructure management by taking a template driven approach to provisionin updating, and integrating compute, storage, and networking infrastructure. It provides full-featured licenses which can be purch
HPE InfoSight for Servers combines the cloud-based machine learning of
environment that modernizes IT operations and enhances the support experie issues that lead to application disruptions, wasted IT staff time and missed business opportunities. Learn more at
HPE Insight Cluster Management Utility is a HyperScale
HPE NVIDIA Quadro P2000 Graphics Accelerator
The story may end with servers, but it starts with the foundation that makes compute go – and business grow. We ha our entire portfolio of rack and power products to make IT infrastructure more secure, more practical, and more efficient. In words, we’ve created a stronger, smarter, and simpler infrastructure to help you leader, Hewlett Packard Enterprise system access. HPE G2 Advanced and Enterprise Racks are perfect for the ser thermal management, flexible cable management, and a 10 year Warranty to support higher density computing. HPE G2 PDUs offer reliable power in flexible form factors that operate at temperatures up to 60°, include color­load segments and a low-profile design for optimal access to the rack and support for dense rack environments. HPE Uninterruptible Power Systems are cost-effective power protection for any type workload. Some UPSs include options for remote management and extended runtime modules so you’re critical dense data center is covered in power outages. HPE KVM Solutions include a console and switches designed to work with your server and IT equipment reliably. We have got a cost­effective KVM switch for your first rack and multiple connection IP switches with remote management and security capabilities keep your data center rack up and running. Learn more about HPE Racks, KVM, PDUs and UPSs at HPE Rack and Power Infrastructure.
SCE is a guided self-service tool to help sales and non­You may then send the configuration or configuration for products not available in SCE, please contact or an Authorized Partner for assistance.
Page
QuickSpecs
HPE ProLiant DL560 Gen10 Server

Service and Support

18
HPE Pointnext - Service and Support Protect your business beyond warranty with HPE Pointnext Operational Service
HPE Pointnext provides a comprehensive portfolio including Advisory and Transformational, Professional, and Operational Services to help accelerate your digital transformation. From the onset of your transformation journey, Advisory and Transformational Services focus on designing the transformation and creating a solution roadmap. Professional Services specializes in creative configurations with flawless and on
new approaches
like Flexible Capacity and Datacenter Care, to keep your business at peak performance.
is ready to bring
together all the pieces of the puzzle for you, with an eye on the future, and make the complex simple.
Connect your devices:
p to
onment. By connecting,
failure alerts, automatic call logging, and automatic parts dispatch. HPE Proactive Care Service
nt issues and increase optimization.
E
http://www.hpe.com/services/getconnected.
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps
ice
the HPE 24x7, six hour hardware
a standard
ftware
HPE Proactive Care* with 24x7 coverage, three year Support Service
are connected to HPE, Proactive Care helps
Service
hour hardware response time when there is a
problem. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat, VMWare,
https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf
HPE Proactive Care* - Next Business Day service, three year Support Service
ed call experience. When your products are connected to HPE, Proactive Care helps
service
authorized representative will arrive at the
ce
(Red
of these services and receive all the deliverables.
-time implementation, and on-budget execution. Finally, operational services provides innovative Hewlett Packard Enterprise
Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve u 77%1 reduction in down time, near 100%2 diagnostic accuracy and a single consolidated view of your envir you will receive 24x7monitoring, pre­and HPE Datacenter Care Service customers will also benefit from proactive activities to help preve All of these benefits are already available to you with your server storage and networking products, securely connected to HP support.
NOTE:1 IDC
2
NOTE:
Learn more about getting connected at
– HPE CSC reports 2014 – 2015
Recommended Services
HPE Proactive Care* with 6 hour call-to-repair commitment, three year Support Service
prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice. This Serv combines three years’ proactive reporting and advice with our highest level of hardware support – call-to-repair. Hewlett Packard Enterprise is the only leading manufacturer who makes this level of coverage available as service offering for your most valuable servers. This service also includes collaborative software support for Independent So Vendors (ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.
https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf
HPE Proactive Care gives customers an enhanced call experience. When your products prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice This combines three years proactive reporting and advice with our 24x7 coverage, four
Microsoft, etc.) running on your HPE servers.
HPE Proactive Care gives customers an enhanc prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice. This combines three years of Hardware Support where an Hewlett Packard Enterprise Customer's site during the onsite coverage window to begin hardware maintenance service the next coverage day after the servi request has been logged. This service also includes collaborative software support for Independent Software Vendors (ISVs), Hat, VMWare, Microsoft, etc.) running on your HPE servers.
https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf
NOTE:*HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their devices to make the most
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