This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 874623-001
Published: September 2017
Edition: 1
Copyright 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
microSD® is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark or trademark of VMware, Inc. in the United States and/or other
jurisdictions.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Flashing green (1 flash per second) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
If the system power LED is off, verify the following conditions:
•Facility power is present.
•The power supply is installed and is working correctly.
•The power cord is attached and is connected to a power
source.
•The front I/O cable is connected.
Flashing green (1 flash per second) = iLO is rebooting.
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
Flashing green (1 flash per second) = Network active
1
1
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
When all three LEDs described in this table and the UID button/LED on the rear panel flash simultaneously, a
power fault has occurred. For more information, see Power fault LEDs on page 10. For the location of the
UID button/LED on the rear panel, see Rear panel LEDs on page 10 .
8 Front panel LEDs and buttons
Off = No network activity
Rear panel components
ItemDescription
1Non-hot-plug power supply
2Kensington security slot
3Padlock eye
4Power supply bay 1 of the hot-plug power supply (optional)
5Power supply bay 2 of the hot-plug power supply (optional)
6NIC port 1
7System fan
8iLO Management port
9Slot 5 PCIe3x8 (4, 1)
10Slot 4 PCIe3 x16 (16 8, 4, 1)
11Serial port (optional)
12Slot 3 PCIe3 x8 (8, 4, 1)
13Slot 2 PCIe3 x8 (4, 1)
14Slot 1 PCIe3 x16 (16, 8, 4, 1)
15USB 3.0 port
Table Continued
Rear panel components9
ItemDescription
16USB 2.0 port
17NIC port 2
18Video port
UID button functionality
The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not
power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise
website.
Power fault LEDs
The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Rear panel LEDs
6 flashes
10 UID button functionality
ItemDescriptionStatus
1Power supply LEDSolid green = Normal
Off = One or more of the following conditions exists:
•Power is unavailable
•Power supply failed
•Power supply is in standby mode
•Power supply error
2iLO link LEDGreen = Linked to network connection
Off = No network connection
3iLO activity LEDGreen or flashing green = Network activity
Off = No network activity
4NIC link LEDGreen = Linked to network
Off = No network connection
5NIC activity LEDGreen or flashing green = Network activity
Off = No network activity
6UID button/LEDSolid blue = Activated
Flashing blue:
•1 flash per second = Remote management or
firmware upgrade in progress
•4 flashes per second = iLO manual reboot sequence
initiated
•8 flashes per second = iLO manual reboot sequence
in progress
Off = Deactivated
IMPORTANT:
Consider NIC as HPE Ethernet 1GB 2-port 332i Adapter whose performance is a PCIe Gen2 x1 device.
Component identification11
System board components
ItemDescription
1Fan connector 4 (system fan)
2Fan connector 3 (system fan)
3DIMM slots
424-pin power supply connector
5RPSU connector
6Processor
7System Battery
8Front I/O connector
9x4 SATA port 1
10x4 SATA port 2
11iLO service port connector
12Front USB 3.0 connector
12 System board components
Table Continued
ItemDescription
13SATA port 9
14TPM connector
15Fan connector 1 (PCIe fan)
16Fan connector 2 (PCIe fan)
17SATA port 10
18Storage backup power connectors
19microSD slot
1
20System maintenance switch
21Smart storage battery connector
22Internal USB 2.0 connector
23Slot 5 PCIe3 x8 (4, 1)
2
24Serial port connector
25Slot 4 PCIe3 x16 (16, 8, 4, 1)
26Internal USB 3.0 connector
27Slot 3 PCIe3 x8 (8, 4, 1)
28Slot 2 PCIe3 x8 (4, 1)
29Slot 1 PCIe3 x16 (16, 8, 4, 1)
1
If the microSD slot does not appear in Device Manager under Windows, click View in the tool bar and then select showhidden device.
2
Although the Speed of slot 5 is designed for 32Gb/s, the actual running speed will be lower than it was designed. Hence,
slot 5 will be least recommended for usage.
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2Off
S3OffReserved
Off
Off = iLO 5 security is enabled.
On = iLO 5 security is disabled.
Off = System configuration can be changed.
On = System configuration is locked.
Table Continued
System maintenance switch descriptions13
PositionDefaultFunction
S4OffReserved
1
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7Off
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 100.
DIMM slot locations
Off = No function
On = Restore default manufacturing settings
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
DIMM slots are numbered sequentially (1 through 6) for the processor.
The arrow points to the front of the server.
IMPORTANT:
A3DC only supports DIMM module with 32G dual rank.
14 DIMM slot locations
Drives
LFF drive LED definitions
ItemDefinition
1Fault/UID (amber/blue)
2Online/Activity (green)
Online/Activity LED
(green)
On, off, or flashingAlternating amber and
On, off, or flashingSolid blueOne or both of the following conditions exist:
OnFlashing amberA predictive failure alert has been received for this
OnOffThe drive is online but is not currently active.
1 flash per secondFlashing amberDo not remove the drive. Removing the drive might
Fault/UID LED (amber/
blue)
blue
Definition
One or more of the following conditions exist:
•The drive has failed.
•A predictive failure alert has been received for this
drive.
•The drive has been selected by a management
application.
•The drive is operating normally.
•The drive has been selected by a management
application.
drive. Replace the drive as soon as possible.
terminate the current operation and cause data loss.
The drive is part of an array that is undergoing
capacity expansion or stripe migration, but a
predictive failure alert has been received for this
drive. To minimize the risk of data loss, do not
remove the drive until the expansion or migration is
complete.
Table Continued
Drives15
1 flash per secondOffDo not remove the drive. Removing the drive might
4 flashes per secondFlashing amberThe drive is active but a predictive failure alert has
4 flashed per secondOffThe drive is active and is operating normally.
OffSolid amberA critical fault condition has been identified for this
OffFlashing amberA predictive failure alert has been received for this
OffOffThe drive is offline, a spare, or not configured as part
SFF SmartDrive components
terminate the current operation and cause data loss.
The drive is rebuilding, erasing, or is part of an array
that is undergoing capacity expansion or stripe
migration.
been received for the drive. Replace the drive as
soon as possible.
drive and the controller has placed it offline. Replace
the drive as soon as possible.
drive. Replace the drive as soon as possible.
of an array.
ItemDescriptionStatus
1Locate LED
2Activity ring LEDRotating green = Drive activity
1
Solid blue = The drive is being identified by a host
application.
Flashing blue = The drive carrier firmware is being
updated or requires an update.
Off = No drive activity
Table Continued
16 SFF SmartDrive components
ItemDescriptionStatus
3Drive status LEDSolid green = The drive is a member of one or more
logical drives.
Flashing green = The drive is rebuilding or
performing a RAID migration, stripe size migration,
capacity expansion, or logical drive extension, or is
erasing.
Flashing amber/green = The drive is a member of
one or more logical drives and predicts the drive will
fail.
Flashing amber = The drive is not configured and
predicts the drive will fail.
Solid amber = The drive has failed.
Off = The drive is not configured by a RAID controller.
4Do not remove LEDSolid white = Do not remove the drive. Removing the
drive causes one or more of the logical drives to fail.
Off = The drive can be removed. Removing the drive
does not cause a logical drive to fail.
5Do not remove buttonPress to open the release lever.
1
The blue locate LED is behind the release lever and is visible when illuminated.
Drive Numbering
The following images show the drive numbering for each of the supported drive configurations. For drive box
numbering information, see Front panel components on page 7.
With optional drive cages installed, the server supports up to 8 LFF non-hot-plug drives, 8 LFF hot-plug
drives, or 16 SFF hot-plug drives. If only one drive cage is installed, it must be installed in box 1. The server
does not support mixing SFF and LFF drives.
Hewlett Packard Enterprise recommends that you populate drive bays starting with the lowest drive number.
Drives are numbered from left to right in each component box.
•Four-bay LFF non-hot-plug drive model
Drive Numbering17
•Four-bay LFF hot-plug drive model
•Eight-bay SFF hot-plug drive model
18Component identification
Fan locations
ItemDescription
1Default system fan module (92 x 32 mm)
2Default PCIe fan module (92 X 32 mm)
The server also supports redundant fan options, see Redundant fan option.
Fan locations19
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 5.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Remove the server from the rack
WARNING:
This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are
required for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable when
not fastened to the rails.
Prerequisites
Before you perform this procedure, make sure that you have T-15 Torx screwdriver available.
Procedure
1. Power down the server on page 20.
2. Fully extend the server out of the rack.
20 Operations
3. Disconnect all peripheral cables from the server.
4. Disconnect each power cord from the server.
5. Lift the server from the tray.
6. Place the server on a sturdy, level surface.
Remove the access panel
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers,
or blanks installed. If the server supports hot-plug components, minimize the amount of time the access
panel is open.
Remove the access panel21
Procedure
1. Power down the server on page 20.
2. Remove all power:
3. Do one of the following:
4. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
5. Place the server on its side and access panel facing up.
6. Remove the access panel:
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any
installation procedure. Improper grounding can cause electrostatic discharge.
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
•Server in rack mode: Remove the server from the rack on page 20.
•Server in tower mode: Place the server on its side and access panel facing up.
documentation for instructions.
a. Loosen the access panel thumbscrews.
b. Slide and remove the access panel from the server.
Install the access panel
Procedure
1. Install the access panel:
a. Place the access panel on the chassis, and slide it towards the front of the server.
b. Tighten the thumbscrews.
22 Install the access panel
2. If a Kensington security cable was removed, connect it to the rear panel. See the security cable
documentation for instructions.
3. Do one of the following:
•Server in rack mode: Install the server on the rack on page 39.
•Server in tower mode: Return the server to an upright position.
4. Connect each power cord to the server.
5. Connect each power cord to the power source.
6. Power up the server on page 20.
Remove the front bezel
Procedure
1. If the bezel is locked, power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side and access panel facing up.
4. If the front bezel is locked by the internal locker, remove the access panel.
5. Open and remove the front bezel:
a. Slide up the internal locker.
b. Open the front bezel.
c. Remove the front bezel.
Remove the front bezel23
Install the front bezel
Procedure
1. Install and close the front bezel.
2. Do one of the following:
•Lock the internal locker.
•Leave the internal locker in unlock position if you want to access the front panel any time without
removing the access panel.
3. Install the access panel on page 22.
4. Do one of the following:
•Server in rack mode: Install the server on the rack on page 39.
•Server in tower mode: Return the server to an upright position.
5. Connect each power cord to the server.
24 Install the front bezel
6. Connect each power cord to the power source.
7. Power up the server on page 20.
Remove the PCIe air baffle
Procedure
1. Power down the server on page 20.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 20.
•Server in tower mode: Place the server on its side and access panel facing up.
4. Remove the access panel on page 21.
5. Remove the PCIe air baffle.
Install the PCIe air baffle
CAUTION:
For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or
blanks installed.
Procedure
1. Install the PCIe air baffle.
Remove the PCIe air baffle25
2. Install the front bezel on page 24.
3. Install the access panel on page 22.
4. Do one of the following:
•Server in rack mode: Install the server on the rack on page 39.
•Server in tower mode: Return the server to an upright position.
5. Connect each power cord to the server.
6. Connect each power cord to the power source.
7. Power up the server on page 20.
Remove the system air baffle
Procedure
1. Power down the server on page 20.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 20.
•Server in tower mode: Place the server on its side and access panel facing up.
4. Remove the access panel on page 21.
5. Remove the PCIe air baffle on page 25.
6. Remove the system air baffle.
26 Remove the system air baffle
Install the system air baffle
CAUTION:
For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or
blanks installed.
Procedure
1. Install the system air baffle.
2. Install the PCIe air baffle on page 25
3. Install the front bezel on page 24.
4. Install the access panel on page 22.
5. Do one of the following:
Install the system air baffle27
•Server in rack mode: Install the server on the rack on page 39.
•Server in tower mode: Return the server to an upright position.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 20.
28 Operations
Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett
Packard Enterprise support services let you integrate both hardware and software support into a single
package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product
warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your server
investments. Some of the Hewlett Packard Enterprise support services for hardware, software or both are:
•Foundation Care – Keep systems running.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Deployment service for both hardware and software
•Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the site's geographical region. For
more service information available in your site, contact your local
center.
1
1
Hewlett Packard Enterprise support
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard Enterprise
website.
Operational requirements
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or
row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to
enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION:
To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
Setup29
When vertical space in the rack is not filled by a server or rack component, the gaps between the components
cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.
CAUTION:
Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper
airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal
damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION:
If a third-party rack is used, observe the following additional requirements to ensure adequate airflow
and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq
cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to
the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack must be
a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION:
To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING:
To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply
branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over
wiring and installation requirements of your facility.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
30 Temperature requirements
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