Data sheet
HPE COMPOSABLE INFRASTRUCTURE
MIGRATION SERVICE
Advisory and Professional Services
SERVICE OVERVIEW
Available in conveniently packaged oerings, HPE Composable Infrastructure Migration Service for HPE Synergy and HPE SimpliVity
simplifies the migration process and provides a flexible way to migrate your organization’s critical virtual machines (VMs)/data safely, with
minimal impact on your operations.
VMs/data focused migration services are available through unique VM/data migration SKUs under the Advisory and Professional Services
umbrella, enabling a migration solution that can be easily attached to the HPE product configuration. Always consider purchasing
HPE Composable Infrastructure Migration Services for HPE Synergy and HPE SimpliVity migrations in conjunction with installation and
startup services for all HPE Synergy and HPE SimpliVity products.
SERVICE BENEFITS
• Accelerate the migration process and time to solution
• Reduce risk through the adoption of a proven methodology and access to experienced HPE Pointnext Services professionals
• Reduce the impact to your operations by keeping sta focused on business-related responsibilities
• Get an HPE Pointnext Services specialist to answer basic questions during the delivery of HPE Synergy and HPE SimpliVity migration
• Perform verification prior to migration so that all service prerequisites are met
SERVICE FEATURE HIGHLIGHTS
• Proven migration methodology, including planning/coordination
• Migration environment discovery, checking, and execution process
• Accelerated migration process
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Data sheet
SPECIFICATIONS
Table 1. Service features
Feature Delivery specifications
Page 2
Service planning An HPE service specialist will confirm with the Customer that the prerequisites are met. The specialist will also schedule the
Accelerated VMs/data migration
process
Service coordination HPE will assist the Customer with service coordination by initiating the service deliver y with kick-o meeting and organizing
Environment discovery process HPE will analyze the in-scope servers and source environment, then document the remediation actions, where required, before
Migration planning and execution HPE will assist the Customer’s team with determining the proposed schedule to complete the migration successfully and will
service delivery at a time mutually agreed upon by Hewlett Packard Enterprise and the Customer, which shall be during local HPE
standard business hours excluding HPE holidays. Any services provided outside of the HPE standard business hours may be
subject to additional charges.
HPE will partner with the Customer’s team to execute the VMs/data migration process based on the standardized HPE Synergy
and HPE SimpliVit y migration approach.
regular follow-up status meetings.
the actual migration can start.
configure the necessar y migration tools and execute the methodology for migration.
PREREQUISITES
HPE Composable Infrastructure Migration Services exclude required HPE Installation and Startup Services, which must be purchased
separately.
SERVICE ELIGIBILITY
Customers are eligible for the delivery of this service if they meet all the prerequisites, as identified during the service planning session.
Prerequisites include, but are not limited to, the following:
• The correct migration service and quantity as outlined in the Ordering information section, are purchased by the Customer
• Have one or more HPE Synergy and/or HPE SimpliVity servers installed, VMware ESXi™ and VMware vSphere® vMotion® on the
server/compute node, fully operational, and ready for migration
• Have all cabling and network connections between the source and the target HPE environment installed and functional
SERVICE LIMITATIONS
Services will be performed during local HPE business days and hours, excluding HPE holidays. The service is delivered as a single event at
one physical site.
After each migration is completed, a small service downtime may be required for the final cutover to the target environment; thus, the
Customer has to define and clearly state a daily timeframe within which VMs can be powered o and restarted to the new HPE target
environments.
The Customer must order additional services (using the SKUs set forth in this data sheet) if the number of VMs and data to be migrated is
greater than the single SKU limit required—up to 50 VMs including 50 TB of data. Contact HPE sales representatives for more details.
Activities such as, but not limited to, the following are excluded from this service:
• Service delivery targeting hardware not covered by an HPE warranty or service maintenance contract
• Service delivery on hardware not covered by a third-party maintenance contract
• Application integration or integration of third-party products or peripherals not included with the system
Data sheet
• Backup, recovery, and support of the operating system, other software, and data
• Operational, functional, performance testing of applications, or additional tests requested or required by the Customer
• Integration with any hardware or software components not supported by the HPE Synergy and/or HPE SimpliVity products
• Any services not clearly specified in this document or in an associated statement of work (SOW)
• Assembly of racks or other computer room site preparation
• Software training, troubleshooting, repair, tuning, or customization
Page 3
CUSTOMER RESPONSIBILITIES
The Customer will:
• Contact an HPE service specialist within 90 days of the date of purchase to schedule the delivery of the service
• Ensure that all service prerequisites as identified in the Service eligibility section have been met prior to delivery of the services
• Assign a designated person from the Customer’s sta who, on behalf of the Customer, will grant all approvals
• Provide information; ensure that all hardware, firmware, and software and network connectivity that the HPE service specialist will need to
deliver this service are available and that software products are properly licensed; otherwise, be available to assist HPE in facilitating the
delivery of this service
• Adhere to licensing terms and conditions regarding the use of any HPE service tools used to facilitate the delivery of this service, if applicable
• Be responsible for all data backup and restore operations
• Be responsible for all applications’ testing
• Allow HPE full and unrestricted access to all locations where the service will be performed on-site and provide a suitable work area for
delivery of the service, including access to an outside telephone line, power, and any network connections required
• Allow HPE remote access, when the service is to be performed from remote
• Coordinate service deployment on third-party-maintained products with HPE, if applicable
GENERAL PROVISIONS/OTHER EXCLUSIONS
• The reference migration tools used to support this service are VMware vSphere vMotion and VMware vCenter® Converter™.
• Scheduled delivery of services will be coordinated between the HPE project manager and the Customer.
• HPE reserves the right to reprice this service if the Customer does not schedule and provide for subsequent delivery within 90 days
of purchase and/or, if the Customer will not promptly react during the execution of the migration. HPE’s ability to deliver this service is
dependent upon the Customer’s full and timely cooperation with HPE, as well as the accuracy and completeness of any information and
data the Customer provides to HPE.
• HPE reserves the right to charge the Customer—on a time-and-materials basis—for any additional work required to address service
prerequisites, other requirements that are not met by the Customer, canceled or rescheduled migration events, or extended Customer
migration cutover.
• HPE’s ability to deliver this service is dependent upon the Customer’s full and timely cooperation with HPE, as well as the accuracy and
completeness of any information and data the Customer provides.
• Contact your local HPE authorized representative to find out whether a specific location is eligible for this service.
Data sheet
ORDERING INFORMATION
This service can be ordered using the following service part numbers:
• HP7D3A1—Onsite Composable Infrastructure Migration for Synergy, VMware vSphere®/ESXi environments
• HP7D4A1—Onsite Composable Infrastructure Migration for SimpliVity, VMware vSphere/ESXi environments
• HP7D5A1—Remote Composable Infrastructure Migration for Synergy, VMware vSphere/ESXi environments
• HP7D6A1—Remote Composable Infrastructure Migration for SimpliVity, VMware vSphere/ESXi environments
LEARN MORE AT
hpe.com/services
hpe.com/services/operational
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© Copyright 2019 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change
without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
VMware vCenter Converter, VMware vSphere, VMware vSphere vMotion, and VMware ESXi are registered trademarks or trademarks of
VMware, Inc. and its subsidiaries in the United States and other jurisdictions. All third-party marks are property of their respective owners.
a50000655ENW, December 2019
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