This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 868990-002a
Published: December 2017
Edition: 2
Copyright 2017, Hewlett Packard Enterprise Development LP
Notices
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4Serial label pull tab or optional Systems Insight Display
5iLO service port
6USB 3.0 port
Universal media bay components
ItemDescription
1USB 2.0 port
2Video display port
3Optical disk drive (optional)
4Drives (optional)
8 Component identification
12-drive LFF front panel components
ItemDescription
1Drive bays
8-drive LFF model front panel components
ItemDescription
1Drives (optional)
2LFF power switch module
3Drive bays
LFF power switch module components
Component identification9
ItemDescription
1Optical disk drive
2Serial label pull tab
3USB 3.0 port
4iLO service port
5Video display port
Front panel LEDs and buttons
SFF front panel LEDs and button
ItemDescriptionStatus
1Power On/Standby button and
system power LED*
2Health LED*
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Table Continued
10 Front panel LEDs and buttons
ItemDescriptionStatus
3NIC status LED*
4UID button/LED*
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
LFF 12-drive model front panel LEDs and button
Component identification11
ItemDescriptionStatus
1Health LED*
2Power On/Standby button and
system power LED*
3NIC status LED*
4UID button/LED*
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
12Component identification
LFF power switch module LEDs and button
ItemDescriptionStatus
1UID button/LED*
2Health LED*
3NIC status LED*
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4Power On/Standby button and
system power LED*
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Component identification13
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
UID button functionality
The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not
power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise
website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the
access panel installed.
14 UID button functionality
DescriptionStatus
Processor LEDs
DIMM LEDs
Fan LEDs
NIC LEDs
Power supply LEDs
PCI riser LED
Off = Normal
Amber = Failed processor
Off = Normal
Amber = Failed DIMM or configuration issue
Off = Normal
Amber = Failed fan or missing fan
Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For
status, see Rear panel LEDs on page 18.
Off = Normal
Solid amber = Power subsystem degraded, power
supply failure, or input power lost.
Off = Normal
Over temp LED
Amber = Incorrectly installed PCI riser cage
Off = Normal
Amber = High system temperature detected
Table Continued
Component identification15
DescriptionStatus
Amp Status LED
Power cap LED
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. For more information on the combination of these LEDs, see Systems Insight Display combinedLED descriptions on page 16).
Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
•Systems Insight Display LEDs
•System power LED
•Health LED
Systems Insight Display
LED and color
Processor (amber)RedAmber
Processor (amber)AmberGreenProcessor in socket X is in a pre-
DIMM (amber)RedGreenOne or more DIMMs have failed.
DIMM (amber)AmberGreenDIMM in slot X is in a pre-failure
Over temp (amber)AmberGreenThe Health Driver has detected a
Health
LED
System
power LED
Status
One or more of the following
conditions may exist:
•Processor in socket X has failed.
•Processor X is not installed in the
socket.
•Processor X is unsupported.
•ROM detects a failed processor
during POST.
failure condition.
condition.
cautionary temperature level.
Over temp (amber)RedAmberThe server has detected a hardware
16 Systems Insight Display combined LED descriptions
critical temperature level.
Table Continued
Systems Insight Display
LED and color
PCI riser (amber)RedGreenThe PCI riser cage is not seated
Fan (amber)AmberGreenOne fan has failed or has been
Fan (amber)RedGreenTwo or more fans have failed or been
Health
LED
System
power LED
Status
properly.
removed.
removed.
Power supply (amber)RedAmber
Power supply (amber)AmberGreen
One or more of the following
conditions may exist:
•Only one power supply is installed
and that power supply is in
standby.
•Power supply fault
•System board fault
One or more of the following
conditions may exist:
•Redundant power supply is
installed and only one power
supply is functional.
•AC power cord is not plugged into
redundant power supply.
•Redundant power supply fault
•Power supply mismatch at POST
or power supply mismatch through
hot-plug addition
Power cap (off)—AmberStandby
Power cap (green)—Flashing
green
Power cap (green)—GreenPower is available.
Power cap (flashing amber)—AmberPower is not available.
IMPORTANT:
If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of
DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a
known working DIMM.
Waiting for power
Component identification17
Rear panel components
ItemDescription
1Primary riser slots 1-3 (Optional drive cage)
2Optional riser slots 4-6 (Optional drive cage)
3Optional riser slots 7-8 (Optional drive cage)
4Power supply 1
5Power supply 2
6Video port
7Serial port (optional)*
81Gb RJ-45 ports 1–4
9iLO management port
10USB 3.0 ports
11FlexibleLOM slot
*When a tertiary riser cage is installed as shown, the serial port can installed in riser slot 6.
Rear panel LEDs
18 Rear panel components
ItemDescriptionStatus
1UID LED
2Link LED
3Activity LED
4Power supply
LEDs
Off = Deactivated
Solid blue = Activated
Flashing blue = System being
managed remotely
Off = No network link
Green = Network link
Off = No network activity
Solid green = Link to network
Flashing green = Network activity
Off = System is off or power supply has
failed.
Solid green = Normal
Component identification19
System board components
ItemDescription
1FlexibleLOM connector
2System maintenance switch
3Primary PCIe riser connector
4Front display port/USB 2.0 connector
20 System board components
Table Continued
ItemDescription
5x4 SATA port 1
6x4 SATA port 2
7x2 SATA port 3
8x1 SATA port 4
9Optical disk drive/SATA port 5
10Front power/USB 3.0 connector
11Drive backplane power connectors
12Smart Storage Battery connector
13Chassis intrusion detection connector
14Drive backplane power connector
15Micro SD card slot
16Dual internal USB 3.0 ports
17Type-a Smart Array connector
18Secondary PCIe riser connector*
19System battery
20Tertiary PCIe riser connector*
21TPM connector
22Serial port connector (optional)
* Requires a second processor
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2Off
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = System configuration can be changed.
On = System configuration is locked.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
Off = No function
On = Restore default manufacturing settings
Table Continued
System maintenance switch descriptions21
PositionDefaultFunction
S7Off
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 160.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
22 DIMM label identification
ItemDescriptionDefinition
1Capacity
2Rank
3Data width on DRAM
4Memory generation
5Maximum memory speed
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
2666 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
DIMM slot locations23
NVDIMM identification
The NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish the
NVDIMMs from the DIMMs when installed.
To determine NVDIMM characteristics, see the full product description as shown in the following example:
ItemDescriptionDefinition
1Capacity16 GiB
2Rank1R (Single rank)
3Data width per DRAM chipx4 (4 bit)
4Memory typeNN4=DDR4 NVDIMM-N
5Maximum memory speed2667 MT/s
6Speed gradeV (latency 19-19-19)
7DIMM typeRDIMM (registered)
8Other—
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
NVDIMM 2D Data Matrix barcode
The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or
other device.
24 NVDIMM identification
When scanned, the following information from the label can be copied to your cell phone or device:
For the purpose of this table, the NVDIMM-N LED operates as follows:
NVDIMM-N Function LED
(green)
OnOff
OnOff
OnOff
(blue)
NVDIMM LED identification25
•Solid indicates that the LED remains in the on state.
•Flashing indicates that the LED is on for 2 seconds and off for 1 second.
•Fast-flashing indicates that the LED is on for 300 ms and off for 300 ms.
StateDefinitionNVDIMM-N Function LED
0The restore operation is in progress.Flashing
1The restore operation is successful.Solid or On
2Erase is in progress.Flashing
3The erase operation is successful.Solid or On
4The NVDIMM-N is armed, and the NVDIMM-N is in
normal operation.
5The save operation is in progress.Flashing
6The NVDIMM-N finished saving and battery is still turned
on (12 V still powered).
7The NVDIMM-N has an internal error or a firmware
update is in progress. For more information about an
NVDIMM-N internal error, see the IML.
Solid or On
Solid or On
Fast-flashing
Processor, heatsink, and socket components
ItemDescription
1Heatsink nuts
2Processor carrier
3Pin 1 indicator
4Heatsink latch
5Alignment post
26 Processor, heatsink, and socket components
1
1
Symbol also on the processor and frame.
Drives
SAS/SATA drive components and LEDs
ItemDescriptionStatus
1Locate
•Solid blue = The drive is being identified by a host
application.
•Flashing blue = The drive carrier firmware is being
updated or requires an update.
2Activity ring LED
•Rotating green = Drive activity.
•Off = No drive activity.
Table Continued
Drives27
ItemDescriptionStatus
3Do not remove LED
•Solid white = Do not remove the drive. Removing
the drive causes one or more of the logical drives to
fail.
•Off = Removing the drive does not cause a logical
drive to fail.
4Drive status LED
•Solid green = The drive is a member of one or more
logical drives.
•Flashing green = The drive is rebuilding or
performing a RAID migration, strip size migration,
capacity expansion, or logical drive extension, or is
erasing.
•Flashing amber/green = The drive is a member of
one or more logical drives and predicts the drive will
fail.
•Flashing amber = The drive is not configured and
predicts the drive will fail.
•Solid amber = The drive has failed.
NVMe SSD components
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing
the device and bus to complete and cease the signal/traffic flow.
CAUTION:
Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not
remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the
device has completed and ceased signal/traffic flow can cause loss of data.
•Off = The drive is not configured by a RAID
controller.
28 NVMe SSD components
ItemDescriptionStatus
1Locate LED
2Activity ring LED
3Drive status LED
4Do Not Remove LED
Solid blue = The drive is being identified by a host application.
Flashing blue = The drive carrier firmware is being updated or
requires an update.
Rotating green = Drive activity
Off = No drive activity
Solid green = The drive is a member of one or more logical drives.
Flashing green = The drive is rebuilding or performing a RAID
migration, stripe size migration, capacity expansion, or logical drive
extension, or is erasing.
Flashing amber/green = The drive is a member of one or more
logical drives and predicts the drive will fail.
Flashing amber = The drive is not configured and predicts the drive
will fail.
Solid amber = The drive has failed.
Off = The drive is not configured by a RAID controller.
Solid white = Do not remove the drive. Drive must be ejected from
the PCIe bus prior to removal.
Flashing white = Ejection request pending
Off = Drive has been ejected
5Power LED
6Power button
7Do not remove buttonPress to open the release lever.
Solid green = Do not remove the drive. Drive must be ejected from
the PCIe bus prior to removal.
Flashing green = Ejection request pending
Off = Drive has been ejected
Press to request PCIe ejection. Removal request can be denied by
the:
•RAID controller (one or more of the logical drives could fail)
•Operating system
Component identification29
uFF drive components and LEDs
ItemDescriptionStatus
1Locate
•Off—Normal
•Solid blue—The drive is being identified by a host
application
•Flashing blue—The drive firmware is being updated
or requires an update
2uFF drive ejection latchRemoves the uFF drive when released
3Do not remove LED
•Off—OK to remove the drive. Removing the drive
does not cause a logical drive to fail.
•Solid white—Do not remove the drive. Removing
the drive causes one or more of the logical drives to
fail.
Table Continued
30 uFF drive components and LEDs
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