HPE 865404-B21 User Manual

HPE ProLiant XL230k Gen10 Server

User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 876309-004 Published: April 2019 Edition: 4

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.

Component identification........................................................................... 6

Setup...........................................................................................................14

Front panel components......................................................................................................................6

Front panel LEDs and buttons ............................................................................................................6

Front panel LED power fault codes.......................................................................................... 7

Hot-plug drive LED definitions.............................................................................................................8

NVMe drive components and LEDs.................................................................................................... 9

Chassis server bay numbering..........................................................................................................10

Chassis I/O module bay numbering.................................................................................................. 10

System board components................................................................................................................ 11

Processor, heatsink, and socket components........................................................................ 12

DIMM slot locations................................................................................................................ 12

System maintenance switch descriptions............................................................................... 13

Setup overview..................................................................................................................................14

Installing the chassis into a rack........................................................................................................14

Installing hardware options................................................................................................................14

Installing the server........................................................................................................................... 14

Powering up the chassis....................................................................................................................15

Installing the operating system..........................................................................................................15

Registering the server....................................................................................................................... 15

Operations..................................................................................................16

Power down the server .....................................................................................................................16

Removing the hard drive blank..........................................................................................................16

Removing a hot-plug drive.................................................................................................................17

Removing the server......................................................................................................................... 17

Removing the access panel.............................................................................................................. 18

Opening the front bracket..................................................................................................................18

Removing a server blank...................................................................................................................19

Installing a server blank.....................................................................................................................20

Removing the air baffle......................................................................................................................21

Installing the air baffle........................................................................................................................22

Removing the rear support bracket................................................................................................... 22

Hardware options installation.................................................................. 24

Introduction........................................................................................................................................24

Drives................................................................................................................................................ 24

Drive guidelines...................................................................................................................... 24

Installing a hot-plug hard drive................................................................................................24

Installing an NVMe drive.........................................................................................................25

Installing a processor-heatsink assembly..........................................................................................26

Memory options.................................................................................................................................29

DIMM population information..................................................................................................29

DIMM-processor compatibility................................................................................................ 29

HPE SmartMemory speed information................................................................................... 30

DIMM label identification.........................................................................................................30

Installing a DIMM....................................................................................................................31

Installing the cable retention clip....................................................................................................... 32

Installing a mezzanine card...............................................................................................................34

Installing a PCIe I/O riser card...........................................................................................................38

Installing an I/O riser module.............................................................................................................40

Installing an expansion board into an I/O module...................................................................41

Installing the M.2 SSD enablement option........................................................................................ 44

Installing an HPE Smart Storage Battery.......................................................................................... 51

HPE Trusted Platform Module 2.0 Gen10 option.............................................................................. 52

Overview.................................................................................................................................52

HPE Trusted Platform Module 2.0 Guidelines........................................................................ 53

Installing and enabling the HPE TPM 2.0 Gen10 Kit.............................................................. 53

Cabling........................................................................................................58

Front panel LED board assembly cabling..........................................................................................58

SATA drive cabling.............................................................................................................................58

M.2 SSD cabling................................................................................................................................59

Mezzanine card cabling.....................................................................................................................59

NVMe backplane cabling...................................................................................................................61

HPE Smart Storage Battery cabling.................................................................................................. 61

SUV cable connectors.......................................................................................................................62

Software and configuration utilities.........................................................63

Server mode......................................................................................................................................63

Product QuickSpecs..........................................................................................................................63

Active Health System Viewer............................................................................................................ 63

Active Health System..............................................................................................................63

HPE iLO 5..........................................................................................................................................64

iLO Federation........................................................................................................................65

iLO Service Port......................................................................................................................65

iLO RESTful API.....................................................................................................................66

RESTful Interface Tool............................................................................................................66

iLO Amplifier Pack.................................................................................................................. 66

Intelligent Provisioning.......................................................................................................................66

Management Security........................................................................................................................67

Scripting Toolkit for Windows and Linux............................................................................................67

UEFI System Utilities.........................................................................................................................67

Selecting the boot mode ........................................................................................................68

Secure Boot............................................................................................................................68

Launching the Embedded UEFI Shell ....................................................................................69

HPE Smart Storage Administrator.....................................................................................................69

USB support...................................................................................................................................... 70

External USB functionality...................................................................................................... 70

Redundant ROM support...................................................................................................................70

Safety and security benefits....................................................................................................70

Keeping the system current...............................................................................................................70

Updating firmware or system ROM.........................................................................................70

Drivers.................................................................................................................................... 73

Software and firmware............................................................................................................73

Operating system version support.......................................................................................... 74

HPE Pointnext Portfolio.......................................................................................................... 74

Proactive notifications.............................................................................................................74

Troubleshooting.........................................................................................75

Troubleshooting resources................................................................................................................75

Battery replacement ................................................................................. 76

Replacing the system battery............................................................................................................ 76

Specifications............................................................................................ 78

Environmental specifications ............................................................................................................78

Server specifications......................................................................................................................... 78

Websites..................................................................................................... 79

Support and other resources................................................................... 80

Accessing Hewlett Packard Enterprise Support................................................................................ 80

Accessing updates............................................................................................................................ 80

Customer self repair.......................................................................................................................... 81

Remote support.................................................................................................................................81

Warranty information......................................................................................................................... 81

Regulatory information...................................................................................................................... 82

Documentation feedback...................................................................................................................82

Component identification

Front panel components

Item Description

1 Serial number/iLO information pull tab

2 SUV connector

3 Drive bay 1

4 Drive bay 2

5 Drive bay 3

6 Drive bay 4

7 Release latch

Front panel LEDs and buttons

6 Component identification

Item Description Status

1 Power on/Standby button and System

power LED

• Solid green = System on

• Flashing green (1 Hz/cycle per sec) = System attempting to power on

• Solid amber = System in standby

• Off = No power present

2 Health LED • Solid green = Normal

• Flashing green (1 Hz/cycle per sec) = iLO is rebooting.

• Flashing amber = System degraded

• Flashing red (1 Hz/cycle per sec) = System critical

3 NIC LED • Solid green = Link to network

• Flashing green (1 Hz/cycle per sec) = Network active

• Off = No network activity

4 UID LED/button • Solid blue = Activated

When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see "Front panel LED power fault codes on page 7."

Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.

Subsystem LED behavior

• Flashing blue

◦ 1 Hz/cycle per sec = Remote management or

firmware upgrade in progress

◦ 4 Hz/cycle per sec = iLO manual soft reboot

sequence initiated

◦ 8 Hz/cycle per sec = iLO manual hard reboot

sequence in progress

• Off = Deactivated

System board 1 flash

Processor 2 flashes

Component identification 7

Table Continued

Subsystem LED behavior

Memory 3 flashes

Riser board PCIe slots 4 flashes

FlexibleLOM 5 flashes

Removable HPE Smart Array SR Gen10 controller 6 flashes

System board PCIe slots 7 flashes

Power backplane or storage backplane 8 flashes

Power supply 9 flashes

Hot-plug drive LED definitions

Item LED Status Definition

1 Locate Solid blue The drive is being identified by a host application.

Flashing blue The drive carrier firmware is being updated or requires an update.

2 Activity

ring

Off No drive activity

3 Do not

remove

Off Removing the drive does not cause a logical drive to fail.

4 Drive

status

Rotating green Drive activity

Solid white Do not remove the drive. Removing the drive causes one or more of

the logical drives to fail.

Solid green The drive is a member of one or more logical drives.

Table Continued

8 Component identification

Item LED Status Definition

Flashing green

The drive is doing one of the following:

• Rebuilding

• Performing a RAID migration

• Performing a strip size migration

• Performing a capacity expansion

• Performing a logical drive extension

• Erasing

• Spare part activation

Flashing amber/

green

Flashing amber The drive is not configured and predicts the drive will fail.

Solid amber The drive has failed.

Off The drive is not configured by a RAID controller or a spare drive.

The drive is a member of one or more logical drives and predicts the drive will fail.

NVMe drive components and LEDs

Item Description

1 Release lever

2 Activity ring

3 Do Not Remove LED

4 Request to Remove NVMe Drive button

Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

Component identification 9

Chassis server bay numbering

Chassis I/O module bay numbering

10 Component identification

System board components

Item Description

1 Internal USB port

2 Processor 2 DIMM slots

3 Processor 2

4 NVMe riser connector

5 Processor 1 DIMM slots

6 Processor 1

7 Mezzanine B connector (Processor 2)

8 Mezzanine A connector (Processor 1)

9 SATA cable connector

10 Front panel USB cable connector

11 M.2 cable connector

12 Trusted Platform Module

13 Front panel SUV cable connector

14 Front panel LED cable connector

15 System battery

16 PCI riser connector

17 Processor 1 DIMM slots

18 System maintenance switch

19 Processor 2 DIMM slots

20 Drive backplane power connector

21 Required air baffle

Component identification 11

In a single processor configuration, the processor 2 socket dust cover must remain installed during operation.

In a single processor configuration, NVMe is not supported.

In a single processor configuration, Mezzanine B is not supported.

Processor, heatsink, and socket components

Item Description

1 Heatsink nuts

2 Processor carrier

3 Pin 1 indicator

4 Heatsink latch

5 Alignment post

Symbol also on the processor and frame.

DIMM slot locations

12 Component identification

System maintenance switch descriptions

Position Default Function

S2 Off Reserved

S3 Off Reserved

S4 Off Reserved

Off

Off = iLO 5 security is enabled.

On = iLO 5 security is disabled.

Off = Power-on password is enabled.

On = Power-on password is disabled.

S6 1, 2,

Off

Off = No function

On = Restore default manufacturing settings

S7 Off Reserved

S8 — Reserved

S9 — Reserved

S10 — Reserved

S11 — Reserved

S12 — Reserved

To access the redundant ROM, set S1, S5, and S6 to On.

When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.

When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Secure Boot on page 68.

Component identification 13

Setup

Setup overview

Installation of a server requires the following steps:

1. Install and configure the chassis (

2. Install any server options (Installing hardware options on page 14).

3. Install the server (Installing the server on page 14).

4. Power up the chassis (Powering up the chassis on page 15).

5. Install an operating system (Installing the operating system on page 15).

6. Register the product (Registering the server on page 15).

Installing the chassis into a rack on page 14).

Installing the chassis into a rack

To install the chassis into a rack, see the HPE Apollo k6000 Chassis User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/Apollok6000-docs).

Installing hardware options

Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation on page 24."

Installing the server

Always populate the chassis from bottom to top, beginning with bay 1.

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

Procedure

1. Install the server.

When seated properly, the server will be flush with the front of the chassis and the release lever will close easily.

2. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

14 Setup

Powering up the chassis

Procedure

1. Connect the AC or DC power cables, depending on the power configuration.

When the circuit breakers are powered, the chassis and the HPE Apollo Platform Manager have power. By default, each installed component also powers up.

2. Examine the APM for any errors which may prevent installed components from powering up.

Installing the operating system

To operate properly, the server must have a supported operating system installed. For the latest information on operating system support, see the Hewlett Packard Enterprise website (

supportos).

IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent

Provisioning, but they do support the maintenance features. For more information, see "Performing Maintenance" in the HPE Intelligent Provisioning User Guide and online help.

To install an operating system on the server, use one of the following methods:

• Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the

server. Download the Service Pack for ProLiant from the SPP download site (http://www.hpe.com/

servers/spp/download) and create SPP media to install the drivers.

http://www.hpe.com/info/

• Remote deployment installation — Use PXE boot into a server and deploy an operating system with a host

server.

For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware must be updated before using the node for the first time, unless any installed software or components require an older version.

For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://

www.hpe.com/info/ilo).

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.

Setup 15

Operations

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO 5.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber.

Removing the hard drive blank

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion

slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

Remove the component as indicated.

Prerequisites

16 Operations

Removing a hot-plug drive

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion

slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

1. Determine the status of the drive from the hot-plug drive LED definitions (Hot-plug drive LED definitions on page 8).

2. Back up all server data on the drive.

3. Remove the drive.

Removing the server

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion

slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

Procedure

1. Power down the server (Power down the server on page 16).

The system power LED changes from green to amber.

2. Disconnect all peripheral cables from the front of the server.

3. Remove the server.

Operations 17

4. Place the server on a flat, level work surface.

To replace the server, reverse the removal procedure.

Removing the access panel

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

Procedure

1. Power down the server (

2. Remove the server (Removing the server on page 17).

3. Place the server on a flat, level work surface.

4. Remove the access panel.

Power down the server on page 16).

To replace the component, reverse the removal procedure.

Opening the front bracket

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

18 Operations

Procedure

1. Power down the server (Power down the server on page 16).

2. Remove the server (Removing the server on page 17).

3. Place the server on a flat, level work surface.

4. Remove the access panel (Removing the access panel on page 18).

5. Open the front bracket.

NOTE: Depending on the server configuration, the HPE Smart Storage Battery or the M.2 enablement

backplane might be installed on the front bracket.

Removing a server blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays

are populated with a component or a blank.

Procedure

Remove the component as indicated.

Operations 19

Installing a server blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays

are populated with a component or a blank.

Procedure

Install the component as indicated.

20 Operations

Removing the air baffle

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

Procedure

1. Power down the server (Power down the server on page 16).

2. Remove the server (Removing the server on page 17).

3. Place the server on a flat, level work surface.

4. Remove the access panel (Removing the access panel on page 18).

5. Open the front bracket (Opening the front bracket on page 18).

6. Remove the air baffle.

Operations 21

To replace the component, reverse the removal procedure.

Installing the air baffle

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

Procedure

1. Open the front bracket (Opening the front bracket on page 18).

2. Install the air baffle.

IMPORTANT: If the DIMM latches are not fully closed, the baffle will not sit properly.

IMPORTANT: Ensure that all cables are routed to the sides of the server. If the baffle will not seat

properly, you may need to move the cables to their original position.

3. Close the front bracket.

4. Install the access panel.

5. Install the server into the chassis (Installing the server on page 14).

6. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

Removing the rear support bracket

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

22 Operations

Procedure

1. Power down the server (Power down the server on page 16).

2. Remove the server (Removing the server on page 17).

3. Place the server on a flat, level work surface.

4. Remove the access panel (Removing the access panel on page 18).

5. Remove the rear support bracket.

To replace the component, reverse the removal procedure.

Operations 23

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Drives

The server supports up to four SFF drives.

Drive guidelines

When adding drives to the server, observe the following general guidelines:

• The system automatically sets all device numbers.

• If only one drive is used, install it in the bay with the lowest device number.

• To provide the greatest storage space efficiency when drives are grouped together into the same drive array, drives must be the same capacity.

Installing a hot-plug hard drive

IMPORTANT: The left and right sides of the chassis are oriented 180° from each other. Components

that are installed on one side of the chassis must be turned 180° when they are installed on the opposite side.

Procedure

1. Remove the drive blank.

2. Prepare the drive.

24 Hardware options installation

3. Install the drive.

4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions on page

8).

Installing an NVMe drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive

and device bays are populated with either a component or a blank.

Procedure

1. Remove the drive blank.

2. Prepare the drive.

Hardware options installation 25

+ 57 hidden pages

HPE 865404-B21 User Manual

HPE ProLiant XL230k Gen10 Server

Contents

Component identification

Front panel components

Front panel LEDs and buttons

Front panel LED power fault codes

Hot-plug drive LED definitions

NVMe drive components and LEDs

Chassis server bay numbering

Chassis I/O module bay numbering

System board components

Processor, heatsink, and socket components

DIMM slot locations

System maintenance switch descriptions

Setup

Setup overview

Installing the chassis into a rack

Installing hardware options

Installing the server

Powering up the chassis

Installing the operating system

Registering the server

Operations

Power down the server

Removing the hard drive blank

Removing a hot-plug drive

Removing the server

Removing the access panel

Opening the front bracket

Removing a server blank

Installing a server blank

Removing the air baffle

Installing the air baffle

Removing the rear support bracket

Hardware options installation

Introduction

Drives

Drive guidelines

Installing a hot-plug hard drive

Installing an NVMe drive