Scale business performance and securely drive Traditional and Hybrid IT workloads across a converged infrastructure with the new
HPE ProLiant
applications, turbo charge performance and transform into an agile, secure foundation, which with HPE OneView, places you on
path to Composable Infrastructure.
HPE ProLiant BL460c Gen10 Server Blade – Front View
1.
Serial label pull tab (SUV Connector located behind)
6.
Quick access panel
2.
Unique identification (UID) LED
7.
Front hot-plug drive bays
3.
Health status bar LED
8.
NIC activity LED
4.
Power Button
9.
Server blade release lever
5.
iLO USB connection
What's New
• Intel® Xeon® Scalable Family Generation 2 processors (x2xx)
• Additional Drive solutions
BL460c Gen10 server blade for HPE BladeSystem. The HPE ProLiant BL460c Gen10 server blade helps drive new
the
− New level of performance per core processors
− New workload Optimized processors for key categories of applications
• Two new CTO BladeSystem Server models for use with Intel® Xeon® Scalable Family Generation 2 processors .
• Higher speed memory @ 2933 MT/s for a select new Intel Generation 2 processors
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
2
Platform Information
This document covers the HPE ProLiant BL460c Gen10 server blade only.
Form Factor
HPE ProLiant BL460c Gen10 is a half-height server blade that plugs into the HPE BladeSystem c3000 and
For information on HPE BladeSystems c-Class Enclosures and HPE BladeSystem c-Class Interconnect and Mezzanine Components,
please see the following HPE BladeSystem c-Class QuickSpecs:
•HPE BladeSystem c3000 Enclosure QuickSpecs at https://www.hpe.com/h20195/v2/GetPDF.aspx/c04128340.pdf
NOTE: The c3000 HPE c-Class enclosures have full backwards and forwards compatibility, existing server blades are
supported in the new enclosures and any future server blades will be supported in the existing enclosures.
•HPE BladeSystem c7000 Enclosure QuickSpecs at https://www.hpe.com/h20195/v2/GetPDF.aspx/c04128339.pdf
NOTE: The c7000 HPE c-Class enclosures have full backwards and forwards compatibility, existing server blades are
supported in the new enclosures and any future server blades will be supported in the existing enclosures.
• HPE BladeSystem c-Class Interconnect and Mezzanine Components at
NOTE: For optimal cooling and system performance the BL460c Gen10 Server Blade requires the c7000 enclosure to be
configured with 10 fans and the c3000 enclosure to be configured with 6 fans.
NOTE: For proper BladeSystem operation, the minimum required versions of HPE Onboard Administrator and HPE Virtual
Connect are required and available via the HPE Service Pack for ProLiant, please
see http://h17007.www1.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx
c7000 enclosures.
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
3
Processors - Up to 2 of the following depending on model.
NOTE: For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon
Intel® Xeon® Scalable processor family - 2nd generation
Intel Xeon Models
CPU
Cores
Power
DDR4 MT/s
Max Memory
Platinum 8256 Processor
3.8 4 105
2933
1
Platinum 8253 Processor
2.2
16
125
2933
1
Gold 6262V Processor
1.9
24
135
2400
1
Gold 6252 Processor
2.1
24
150
2933
1
Gold 6248 Processor
2.5
20
150
2933
1
Gold 6242 Processor
2.8
16
150
2933
1
Gold 6240Y Processor*
2.6-2.8-3.1
18-14-8
150
2933
1
Gold 6240 Processor
2.6
18
150
2933
1
Gold 6238 Processor
2.1
22
140
2933
1
Gold 6230 Processor
2.1
20
125
2933
1
Gold 6226 Processor
2.7
12
125
2933
1
Gold 6222V Processor
1.8
20
115
2400
1
Gold 5222 Processor
3.8 4 105
2933
1
Gold 5220 Processor
2.2
18
125
2666
1
Gold 5220S Processor
2.7
18
125
2666
1
Gold 5218B Processor
2.3
16
125
2666
1
Gold 5218 Processor
2.3
16
125
2666
1
Gold 5217 Processor
3 8 115
2666
1
Gold 5215 Processor
2.5
10
85
2666
1
Silver 4216 Processor
2.1
16
100
2400
1
Silver 4215 Processor
2.5 8 85
2400
1
Silver 4214Y Processor*
2.2-2.3-2.4
12-10-8
85
2400
1
Silver 4214 Processor
2.2
12
85
2400
1
Silver 4210 Processor
2.2
10
85
2400
1
Silver 4208 Processor
2.1 8 85
2400
1
Bronze 3204 Processor
1.9 6 85
2133
1
NOTE: All processors are as is and are subject to change from HPE or Intel.NOTE: Memory per socket is based on the
processor maximum supported memory, not the BL460c memory maximum.
operating points. Core count selected sets frequency of operations (Lower Core = Higher Frequency). Static Boot Time
Configuration: BIOS discovers and prompts for setting at boot only. Frequency may vary.
Intel® Xeon® Scalable processor family - 1st generation
NOTE: For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon
qualified for the server.
Intel Xeon Models
CPU Frequency
Cores
Power
QPI
DDR4 MT/s
Platinum 8164 Processor
2.0 GHz
26
150W
3 @ 10.4 GT/s
2666 MT/s
Platinum 8160 Processor
2.1 GHz
24
150W
3 @ 10.4 GT/s
2666 MT/s
Platinum 8158 Processor
3.0 GHz
12
150
3 @ 10.4 GT/s
2666 MT/s
Platinum 8153 Processor
2.0 GHz
16
125
3 @ 10.4 GT/s
2666 MT/s
Gold Processors
Gold 6152 Processor
2.1 GHz
22
140W
3 @ 10.4 GT/s
2666 MT/s
Gold 6148 Processor
2.4 GHz
20
150W
3 @ 10.4 GT/s
2666 MT/s
Gold 6142 Processor
2.6 GHz
16
150W
3 @ 10.4 GT/s
2666 MT/s
Gold 6140 Processor
2.3 GHz
18
140W
3 @ 10.4 GT/s
2666 MT/s
Gold 6138 Processor
2.0 GHz
20
125W
3 @ 10.4 GT/s
2666 MT/s
Gold 6136 Processor
3.0 GHz
12
150W
3 @ 10.4 GT/s
2666 MT/s
Gold 6134 Processor
3.2 GHz
8
130W
3 @ 10.4 GT/s
2666 MT/s
Gold 6132 Processor
2.6 GHz
14
140W
3 @ 10.4 GT/s
2666 MT/s
Gold 6130 Processor
2.1 GHz
16
125W
3 @ 10.4 GT/s
2666 MT/s
Gold 6128 Processor
3.4 GHz
6
115W
3 @ 10.4 GT/s
2666 MT/s
Gold 6126 Processor
2.6 GHz
12
125W
3 @ 10.4 GT/s
2666 MT/s
Gold 5122 Processor
3.6 GHz
4
105W
2 @ 10.4 GT/s
2666 MT/s
Gold 5120 Processor
2.2 GHz
14
105W
2 @ 10.4 GT/s
2400 MT/s
Gold 5118 Processor
2.3 GHz
12
105W
2 @ 10.4 GT/s
2400 MT/s
Silver 4116 Processor
2.1 GHz
12
85W
2 @ 9.6 GT/s
2400 MT/s
Silver 4114 Processor
2.2 GHz
10
85W
2 @ 9.6 GT/s
2400 MT/s
Silver 4112 Processor
2.6 GHz
4
85W
2 @ 9.6 GT/s
2400 MT/s
Silver 4110 Processor
2.1 GHz
8
85W
2 @ 9.6 GT/s
2400 MT/s
Bronze Processors
NOTE: When using processors of 135W or greater, 10 fans are required in the c7000 for optimal performance.
NOTE: Intel Xeon Platinum 8160M, Gold 6142M, 6140M, and 6134M support extended memory capacities up to 1.5TB per
socket versus 768GB per socket for standard processors. However, maximum memory capacity for the server will be limited by
maximum capacity DIMMs available and number of DIMM slots. The BL460c Gen10 will support a maximum memory capacity of
512GB per socket with 64GB DIMMs regardless of processor chosen. This maximum will increase as larger capcity DIMMs are
NOTE: Memory per socket is based on the processor maximum supported memory, not the BL460c memory maximum.
NOTE: Platinum – 8100 Series - 2S - 2UPI @ 10.4 GT/s, 6-Channel DDR4 @ 2666 MT/s, 768 GB memory capacity (1.5 TB on
16 x 64GB up to 2933MT/s at 1.2V(Gen2 processor dependent)
the memory performance improvements and enhanced functionality listed in this document for Gen10. For additional
information, please see the HPE SmartMemory QuickSpecs at: HPE DDR4 SmartMemory QuickSpecs.
NOTE: LRDIMM and RDIMM are distinct memory technologies and cannot be mixed within a server.
NOTE: Depending on the memory configuration and processor model, the memory speed may run at 2666MT/s, 2400MT/s,
2133MT/s, or 1866MT/s. Please see the Online Memory Configuration Tool a
One (1) 20Gb 2-port FlexFabric FLB, 10Gb 2-port HPE FlexFabric FLB, or 10Gb 2-port Ethernet FLB
NOTE: Supports FCoE, TCP/IP offload engine, hardware-based accelerated iSCSI, iSCSI boot, and autosensing
10Gb/1Gb Ethernet.
NOTE: Each port is autosensing the speed, and can interoperate with 1Gb HPE BladeSystem c-Class interconnect
components. Both ports will operate at the same speed.
NOTE: FlexFabric capabilities require the use of an HPE Virtual Connect FlexFabric or Flex10/10D module.
Fibre Channel over Ethernet (FCoE) is supported with HPE interconnects. Learn more
at: https://www.hpe.com/us/en/integrated-systems/virtual-connect.html
• One (1) HPE FlexFabric 10Gb 2-port 536FLB FlexibleLOM
• One (1) HPE FlexFabric 10Gb 2-port 560FLB FlexibleLOM
• One (1) HPE FlexFabric 20Gb 2-port 630FLB FlexibleLOM
• One (1) HPE FlexFabric 20Gb 2-port 650FLB FlexibleLOM
NOTE: FlexibleLOMs are not compatible with c-Class server blades prior to Gen9.
• Standard iLO Network Controller:
One (1) 10/100 Mbps port for the HPE iLO 5 to Onboard Administrator link. The Onboard Administrator (with
10/100/1000 Mbps) to BladeSystem link is 1Gbps
• x16 PCIe 3.0 Type A (supports Type A mezzanine cards) (expansion slot 1).
NOTE: This expansion slot supports dual-port mezzanine cards: one port is routed to interconnect module bay 3 and
the other to bay 4.
• x16 PCIe 3.0 Type B (supports Type A and Type B mezzanine cards (expansion slot 2).
NOTE: This expansion slot supports dual-port and quad-port mezzanine cards. For dual-port cards, one port is routed
to interconnect module bay 5 and the other to bay 6. For quad-port cards, one port is routed to interconnect module
bay 5, one to bay 6, one to bay 7, and one to bay 8.
NOTE: A second processor must be installed (in processor slot 2) to have access to the second expansion slot
(expansion slot 2).
Mezzanine card options include:
• Dual-port 20Gb FlexFabric, Dual-port 10Gb FlexFabric, and 10GbE options,.
• Dual-port 16Gb Fibre Channel HBA for SAN connectivity.
• QDR and FDR InfiniBand for low latency and high bandwidth server interconnectivity.
flash process starts, reducing accidental programming and preventing malicious efforts to corrupt system ROM.
HPE ROM provides for essential initialization and validation of hardware components before control is passed to the customerinstalled operating system. The ROM also provides the capability of booting from various fixed media (HDD, CD-ROM) and
removable media (USB), to continue operation to the operating system.
HPE ROM performs very early configuration of the video controller, to allow monitoring of initialization progress via an attached
monitor. If configuration or hardware errors are discovered during this early phase of hardware initialization, suitable messages are
now displayed on the connected monitor. Additionally, these configuration or hardware errors are logged to the Integrated
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
7
The HPE ProLiant ROM is used to configure the following:
•Customer-specific BIOS configuration using the HPE ROM-Based Setup Utility (RBSU).
HPE Server UEFI /Legacy ROM
Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured
NOTE: HPE Legacy FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in the factory.
Storage Controller
All BTO Models
One (1) HPE Smart Array P204i-b 12G SAS modular Controller with 1GB Flash-Backed Write Cache (FBWC), or HPE Smart Array
b and the HPE Smart Array S100i SR Gen10 SW RAID (chipset SATA) support up to two (2)
Maximum Internal Storage
Two drives bays for SFF HPE Smart Drives. Capacities dependent on drive size selected.
NOTE: The ProLiant BL460c Gen10 server blade includes the HPE hot plug small form factor (SFF) SmartDrive carrier for
compatible with the ProLiant BL460c Gen10 drive bays.
Interfaces
Micro SDHC Slot
One (1) internal Micro Secure Digital High Capacity (Micro SDHC) card slot
USB 3.0 Port
One (1) internal USB 3.0 connector for USB flash media drive keys
NOTE: The above options are intended for integrated hypervisor virtualization environments.
Industry Standard Compliance
ACPI 6.1 Compliant
USB 3.0 Compliant (internal); USB 2.0 Compliant (external ports via SUV)
• Processor and chipset status registers
• System memory, memory map, and memory initialization
• System hardware configuration (integrated PCI devices and optional PCIe cards).
configuration while interacting with your server at boot time. HPE ProLiant Gen10 platform defaults to UEFI and can be factory or
field configured for Legacy BIOS Boot Mode.
NOTE: The UEFI System Utilities function is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more
information, please visit http://itdoc.hitachi.co.jp/manuals/ha8000v/hard/Gen10/UEFI/881334-004_en.pdf
UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:
• Secure Boot
• Operating system specific functionality
• Support for > 2.2 TB (using GPT) boot drives
• USB 3.0 Stack
• Embedded UEFI Shell
• Mass Configuration Deployment Tool using HPE RESTful API
• PXE boot support for IPv6 networks
• Boot support for option cards that only support a UEFI option ROM
NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI.
S100i SR Gen10 SW RAID.
NOTE: The HPE Smart Array P204ismall form factor (SFF) or 4 ultra form factor (uFF) hot plug drive bays.
NOTE: For NVMe support, please select the NVMe FIO setting (873373-B21) available on CTO models only.
enhanced management and reduced maintenance errors. HPE drives from previous generation servers (prior to Gen8) are not
PCIe 3.0 Compliant
WOL Support
Microsoft® Logo certifications
PXE Support
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
8
SMBIOS 3.1
Redfish API
Operating Systems and Virtualization Software Support for ProLiant Servers
listing of software drivers available for your server, please visit our Support Matrices
at: http://h17007.www1.hpe.com/us/en/enterprise/servers/supportmatrix/windows.aspx
http://h17007.www1.hpe.com/us/en/enterprise/servers/supportmatrix/oracle_linux.aspx
http://h17007.www1.hpe.com/us/en/enterprise/servers/supportmatrix/vmware.aspx and our driver download page:
or
Immutable Silicon Root of Trust
Support for Commercial National Security Algorithms (CNSA)
iLO Security Modes including a New iLO Advance Premium Security License
Granular control over iLO interfaces
Tamper-free updates – components digitally signed and verified
Secure Recovery – recover critical firmware to known good state on detection of compromised firmware
TPM (Trusted Platform Module) 1.2 option
• The HPE BladeSystem c7000 rack enclosure is 10U high and holds up to sixteen (16) ProLiant BL460c Gen10 servers
plugged vertically.
• The HPE BladeSystem c3000 rack enclosure is 6U high and holds up to eight (8) HPE ProLiant BL460c Gen10 servers
plugged horizontally.
Server blades, interconnect modules, power supplies, fans, and redundant Onboard Administrator modules are a
• 1600 x 1200 (32 bpp)
• 16 MB Flash Video Memory
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
9
HPE Server UEFI / Legacy ROM
Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured
ss 2
HPE ProLiant Gen10 Server.
Embedded Management
HPE Integrated Lights-Out
(HPE iLO)
Monitor your servers for ongoing management, service alerting, reporting and remote management
http://www.hpe.com/info/ilo
UEFI
Configure and boot your servers securely with industry standard Unified Extensible Firmware
iLO RESTful API is Redfish API conformantce and offers simplified server management automation
standards. http://www.hpe.com/info/restfulapi
Server Utilities
Active Health System
The HPE Active Health System (AHS) is an essential component of iLO management portfolio that
http://www.hpe.com/servers/ahs
Active Health System Viewer
Use the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed
visit: http://www.hpe.com/servers/ahsv
configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 servers have a UEFI Cla
implementation and support both UEFI Mode (default) and Legacy BIOS Mode.
NOTE: The UEFI System Utilities tool is analogous to the ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information,
please visit http://itdoc.hitachi.co.jp/manuals/ha8000v/hard/Gen10/UEFI/881334-004_en.pdf
UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:
Secure Boot and Secure Start enable for enhanced security
Operating system specific functionality
Support for > 2.2 TB (using GPT) boot drives
USB 3.0 Stack
Embedded UEFI Shell
Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant.
PXE boot support for IPv6 networks
Workload Profiles for simple performance optimization
UEFI Boot Mode only:
TPM 2.0 Support
NVMe Boot Support
Platform Trust Technology (PTT) can be enabled.
iSCSI Software Initiator Support.
HTTP/HTTPs Boot support as a PXE alternative.
Boot support for option cards that only support a UEFI option ROM
NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI.
NOTE: Legacy FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in the factory for your
with HPE iLO. Learn more at
Interface (UEFI). Learn more
at
more at
such as configuration and maintenance tasks based on modern industry
provides continuous, proactive health monitoring of HPE
servers.
problem resolution with HPE self-repair recommendations, to learn more
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Standard Features
10
Smart Update
Keep your servers up to date with the HPE’s Smart Update solution by using Smart Update
Designed for large enterprise and service provider environments with hundreds of HPE servers, the
k is a free, downloadable open virtual application (OVA) that delivers the power to
http://www.hpe.com/servers/iLOamplifierpack
HPE iLO Mobile Application
Enables the ability to access, deploy, and manage your server anytime from anywhere from select
http://www.hpe.com/info/ilo/mobileapp
RESTful Interface Tool
RESTful Interface tool (iLOREST) is a single scripting tool to provision using iLORESTful API to
discover and deploy servers at scale. Learn more at http://www.hpe.com/info/resttool
Scripting Tools
Provision one to many servers using your own scripts to discover and deploy with Scripting Toolkit
http://www.hpe.com/servers/stk
http://www.hpe.com/servers/powershell
HPE OneView Standard
HPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting
http://www.hpe.com/info/oneview
Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant
(SPP).
Learn more at
iLO Amplifier Pac
discover, inventory and update Gen8, Gen9 and Gen10 HPE servers at unmatched speed and
scale. Use with an iLO Advanced License to unlock full capabilities. Learn more
at
smartphones and mobile devices. For additional information please
visit:
(STK) for Windows and Linux or Scripting Tools for Windows PowerShell. Learn more
at
or
without additional fees. It can monitor multiple HPE Servers generations. The user interface is
similar to the HPE OneView Advanced version, but the software-defined functionality is not
available.
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Optional Features
11
Fibre Channel Support
Up to two (2) optional 16Gb Fibre Channel mezzanine HBAs are supported on the HPE ProLiant BL460c Gen10.
Compatible SAN
HPE ProLiant BL460c Gen10 server blades are optimized for HPE MSA, EVA, 3PAR and XP.
Powerful converged management of servers, storage, and network for IT service automation and infrastructure simplicity.
HPE iLO Advanced Premium Security Edition
HPE iLO Advanced Premium Security Edition for iLO 5 includes iLO Advanced License plus high-end security modes, unique
erase. http://www.hpe.com/servers/ilopremium
HPE Matrix Operating Environment
The HPE Matrix Operating Environment (Matrix OE) for ProLiant and Integrity servers is an integrated command center that helps
common data center tasks by up to 40 percent while keeping pace with your changing business. The HPE Matrix OE includes the
HPE ProLiant BL460c Gen10 server blades are compatible with select 3rd party SANs. Please see blade storage page for more
details at
networks, and reduces costs. Unique HPE Flexand enable extreme flexibility to meet individual server and infrastructure requirements by allocating up to 4 network connections
per server port. Virtual Connect FlexFabric modules extend those capabilities to allocate one function per port to storage
connections (FCoE).
HPE OneView’s software-defined approach to infrastructure management enables central console to administer network
connections and workloads for thousands of servers, see
For more information on Virtual Connect Ethernet, Fibre Channel, Converged Network and management options,
updating, and integrating compute, storage, and networking infrastructure. It provides full-featured licenses which can be purchased
integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUIbased and scripted virtual media and virtual folders. You can also activate the enhanced security and power management
functionality
security capabilities, like Automatic FW recovery; Runtime FW verification, and Secure
you instantly adjust to dynamic business demands. This advanced infrastructure management software lets you reduce the cost of
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Optional Features
12
automated provisioning, optimization, and recovery management capabilities for HPE CloudSystem Matrix, the ideal platform for
High Performance Computing (HPC) interconnect technologies are available for this server as part of the HPE Cluster Platform
speed InfiniBand and Gigabit interconnects are fully supported by Hewlett Packard Enterprise when integrated
within an HPE cluster.
Get connected to HPE
To get the most from your investment in Hewlett Packard Enterprise servers, get connected to Hewlett Packard Enterprise using
our innovative remote support technology which provides system health monitoring, pre-failure alert notification and more.
Expansion Blade Support
Supports one (1) optional PCI Expansion Blade
blade
Factory Express Portfolio for Servers and Storage
HPE Factory Express offers configuration, customization, integration and deployment services for Hewlett Packard Enterprise
es, such as image loading, asset tagging, and custom packaging. Hewlett Packard Enterprise products
SCE is a guided self-service tool to help sales and non-technical people provide customers with initial configurations in 3 to 5
Business Center or an Authorized Partner for assistance. https://h22174.www2.hpe.com/SimplifiedConfig/Welcome#
private cloud and Infrastructure as a Service (IaaS).
For more information, visit:
Computing, with a choice of servers, networks and software. Operating system options include specially priced offerings for Red Hat
Enterprise Linux and SUSE Linux Enterprise Server, as well as Microsoft Windows HPC Server. A Cluster Platform Configurator
simplifies ordering.
portfolio. These high-
NOTE: D2200sb and D2220sb storage blades are not compatible with BL460c Gen10 server blade.
NOTE: Gen9 and older HPE option cards will not function in PCI Expansion Blade when paired with a BL460c Gen10 server
servers and storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as
well as individual factory servic
supported through Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE ProLiant Server
Blades, HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable
network switches.
For more information on Factory Express services on your specific server model please contact your sales representative or go
to:
minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require
"custom" rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer
Page
QuickSpecs
HPE ProLiant BL460c Gen10 Server Blade
Service and Support
13
Recommended Support Services for BL460
Protect your business beyond warranty with HPE Support Services
portfolio including Advisory and Transformational, Professional, and Operational Services
Connect your devices:
onnected
Learn more about getting connected at http://www.hpe.com/services/getconnected
Proactive Care service levels
HPE Proactive Care* with 24x7 coverage, three year Support Service
HPE Pointnext provides a comprehensive
to help accelerate your digital transformation. From the onset of your transformation journey, Advisory and Transformational
Services focus on designing the transformation and creating a solution roadmap. Professional Services specializes in creative
configurations with flawless and on-time implementation, and on-budget execution. Finally, operational services provides
innovative new approaches like Flexible Capacity and Datacenter Care, to keep your business at peak performance. HPE is ready to
bring together all the pieces of the puzzle for you, with an eye on the future, and make the complex simple.
Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve up to
77%1 reduction in down time, near 100%2 diagnostic accuracy and a single consolidated view of your environment. By connecting,
you will receive 24x7monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HPE Proactive Care Service
and HPE Datacenter Care Service customers will also benefit from proactive activities to help prevent issues and increase
optimization. All of these benefits are already available to you with your server storage and networking products, securely c
to HPE support.
1- IDC 2 – HP CSC reports 2014 – 2015
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps
prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice This
Service combines three years proactive reporting and advice with our 24x7 coverage, four
is a problem. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat, V
Microsoft, etc.) running on your HPE servers.
This service helps achieve a higher return on your product investment with personalized support from a local assigned Account
Support Manager who will share best practice advice and personalized recommendations designed to help improve availability and
performance to increase stability and reduce unplanned downtime. Leverage your system’s ability to connect to HPE for pre-failure
alerts, automatic call logging and parts dispatch. For business critical incidents, this service offers critical event management to
reduce mean time to resolution. This recommendation provides 24x7 coverage with four-hour response for hardware and
collaborative support that offers two-hour callback for supported software issues. Collaborative software management is included
with independent software vendors unless you have your software support from HPE where we own all cases from start through to
resolution. https://www.hpe.com/h20195/v2/getdocument.aspx?docname=4AA5-3259ENW
NOTE: HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their devices to make the most
Provides for the installation and startup of HPE technology including BladeSystem, C-Class enclosure, HPE ProLiant c-Class and
Integrity server blades, storage blades, SAN switch blades, HPE Virtual Connect modules (Ethernet and Fibre Channel), Ethernet
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in
bringing your new hardware into operation in a timely and professional manner.
based payment, rapid scalability without worrying about capacity constraints. Reduce
cost of IT. And, you have the option to use the public cloud when needed.
HPE Factory Express for Servers and Storage
switches.
HPE Technology Services Support Credits offer flexible services and technical skills to meet your changing IT demands. With a
business.
HPE Education Services
learn how to get the most from your technology investment. http://www.hpe.com/ww/learn
HPE Support Center
NOTE*:
http://www.hpe.com/services
Parts and Materials
Enterprise due to malfunction.
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility and innovation. It is a
structured framework of repeatable, tested, and globally available services “building blocks.” You can deploy, operate, and evolve
your datacenter wherever you are on your IT journey. With HPE Datacenter Care, you benefit from a personalized relationship with
HPE via a single point of accountability for HPE and others’ products. For more information,
With Flexible Capacity, you get the speed, scalability, and economics of the public cloud in the privacy of your data center. Gain the
advantages of the public cloud—consumptionthe “heavy lifting” needed to operate a data center. And retain the advantages that IT provides the business (i.e., control, security).
Deliver the right user experience, choose the right technology for the business, manage privacy and compliance, and manage the
HPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storage
products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as
well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported through
Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Blades,
HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and configurable network
menu of service that is tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak
performance of your IT. Offered as annual credits, you can plan your budgets while proactively responding to your dynamic
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and
The HPE Support Center is a personalized online support portal with access to information, tools and experts to support HPE
business products. Submit support cases online, chat with HPE experts, access support resources or collaborate with peers. Learn
more http://www.hpe.com/support/hpesc
HPE's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you
can get access to personalized IT support anywhere, anytime.
HPE Support Center are available at no additional cost with a HPE warranty, HPE Support Service or HPE contractual support
agreement.
HPE Support Center Mobile App is subject to local availability. For more information:
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in
the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or
replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard
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